Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Williamsburg, Virginia

Address: 241 McLaws Cir STE 101, Williamsburg, VA 23185, United States

Phone: +1 757-259-5973

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-16 - Rating: 5)

    I recently had the pleasure of working with Julio, and I couldnt be happier with the service provided. From the moment I called to schedule an appointment, the customer service was top-notch. They were prompt, professional, and very knowledgeable.Julio arrived on time and quickly diagnosed the problem with my plumbing. They explained everything clearly and provided me with options before proceeding. The work was completed efficiently and to a high standard. I was particularly impressed with the attention to detail and the cleanliness after the job was done ā€“ you wouldnt even know a plumber had been there!If youre in need of a reliable and skilled plumber, I highly recommend Julio and heturned what could have been a stressful situation into a smooth and hassle-free experience. Five stars all the way!

  • Review 2 (2024-12-14 - Rating: 5)

    Had a clog. RR came out and cleared it. However, it came back 4 days later.RR came back and cleared it again for NO CHARGE. They guarantee their work for 7 days.Julio showed up, very professional and thorough. Said whatever needed to get done to clear the line would be done, free of charge. A customer could not ask for more.When youā€™re cleaning out a pipe/toilet you canā€™t see down, I believe the initial plumber did the best he could and thought the obstruction was 100% gone. I donā€™t fault the initial work at all and am thankful for the follow up. I am pleased with this companyā€™s dedication to the ultimate goal. Customer satisfaction and getting the job done correctly.

  • Review 3 (2024-12-13 - Rating: 5)

    Julio took care of all of my issues and was 100% professional with his work and 100% cordial. He replaced two toilets, repaired another toilet, replaced the sink garbage disposal unit, and repaired a leaking faucet. Clean up was great too. Would highly recommend having as a plumber Julio and using Roto Rooter!

  • Review 4 (2025-01-07 - Rating: 5)

    My sewer drain was backed up and I had an awful mess with sewage water in my toilet and bathtub. they came out within 2 hours, and worked hard to find the right solution to clear out my drains. they were kind and polite and worked hard. A+++++

  • Review 5 (2024-07-20 - Rating: 5)

    We had an excellent experience overall, our technician Aldoquan arrived within 45 minutes. He was extremely professional, courteous and knowledgeable. We wont hesitate to call again if we need anything else!

  • Review 6 (2024-12-14 - Rating: 5)

    Julio did an amazing job. He was very informative, and walked us through the process. He went above and beyond to fix our problem.

  • Review 7 (2024-06-21 - Rating: 5)

    Richard was great! I had a plumbing issue that had been troubling us for weeks, and he was fantastic! He quickly identified the problem and fixed it efficiently. He quickly found our clean out that nobody else was able to find. His professionalism and expertise were evident throughout the entire process. Highly recommend his services!

  • Review 8 (2024-12-17 - Rating: 5)

    We experienced a plumbing backup in our garage utility sink and contacted Roto-Rooter in Williamsburg ASAP. The tech and his boss came out immediately and discovered the tree root problem in the Citys area of responsibility. They were quick, honest, and knowledgeable.

  • Review 9 (2024-10-28 - Rating: 4)

    Very professional service done within a short time the clearing of 2 drains and the bulb & stem in 3 toilets replaced with updated materials. My only issue is the damage done to my wall. Why is the photo not being posted? Hiding the damage from the company? Why does Google do this?

  • Review 10 (2024-12-16 - Rating: 5)

    Julio was a great plumber. Very knowledgeable and answered all our questions. He was very professional and I would highly recommend him. Thank you for all the help.

  • Review 11 (2024-12-15 - Rating: 5)

    Julio performed duties in a very professional manner. He cleared the drains and offered helpful tips in preventing future drainage issues. Thanks Julio!

  • Review 12 (2024-12-28 - Rating: 5)

    Julio did an amazing job. I had my sink explode on me and it was fixed and up and running in no time!

  • Review 13 (2024-09-12 - Rating: 5)

    Several months ago I had that smell coming from the toilet and a different plumber charged me $325 to change out the wax ring, etc. Apparently there was more issues b/c then my toilet started to back up/wouldnt flush/smelled, etc so I needed to call plumber. I called a different local plumbing co and they said they could not get out to see me until the next day. A friend recommended Roto-Rooter since they have 24/7 plumbing service. I called RR at 10am and they said someone would be at my house later that afternoon. They arrived around 6:15pm and I do have to say that they were FANTASTIC! Justin (plumber) and Zach (field supervisor) were apologetic for the lateness but were very professional, polite and knowledgeable. They ran several tests and determined it was an issue with York Co sewer and helped make the call to York Co dispatch, who ended up coming out that night (the issue actually was with Coast Guard base). And they did not charge me for their service since they did not do the work on cleaning out the blockage/fixing since the issue was with York Co / CGB. Any other plumber would have charged me several hundred dollars just for the appt. Anyway, I highly recommend Roto-Rooter and if you could ask for Justin and Zach, please do so!

  • Review 14 (2024-12-20 - Rating: 5)

    Julio did an awesome job! Very professional and made a stressful burst pipe a lot more smooth. Thank you!

  • Review 15 (2024-08-05 - Rating: 5)

    Absolutely phenomenal experience with Aldee! Their exceptional service, expertise, and kindness exceeded my expectations in every way. They went above and beyond to ensure I received top-notch service and their attention to detail was impressive. The entire process was seamless, efficient, and stress-free. I highly recommend Aldee to anyone seeking his service . They truly deserve a 5-star rating and more! Outstanding job, Roto-Rooter plumbing & water cleanup - thank you again for your exceptional work!

  • Review 16 (2024-07-31 - Rating: 5)

    Al was amazing! He fixed everything! Great customer service. Al was very nice and made sure he found the problem and spent a long tine to make sure it was fixed right. Thanks again!

  • Review 17 (2024-09-07 - Rating: 4)

    The person who came by did not give a quote or estimate BEFORE he started working and I was stiffed with a big bill. However, he did a good job and after I complained to the manager, he agreed to reimburse me a small amount.

  • Review 18 (2024-08-24 - Rating: 5)

    Richard arrived at our home promptly on schedule and performed above and beyond working on our plumbing issue and had the matter resolved in a matter of less than two hours. A++

  • Review 19 (2024-04-18 - Rating: 5)

    Zackā€™s performance was excellent! He was professional, friendly, comprehensive and very competent! He respected me, my family and my home! I would welcome his services at anytime! I confidently recommend him to anyone who cares for their home!

  • Review 20 (2024-08-04 - Rating: 5)

    Extremely friendly and helpful. Very clean and professional! We felt very comfortable with Aldoquan working in and around our home !

  • Review 21 (2024-08-04 - Rating: 5)

    Al was very helpful in solving my clog issue. He went above and beyond to get us back operational. Definitely recommended!

  • Review 22 (2024-05-03 - Rating: 5)

    Emmanuel was fast and efficient! He knew exactly what was wrong and fixed it within 10 minutes. Would highly recommend!! I love that we could schedule online and they called us when he was on the way. Smooth transaction all the way around. Thank you.

  • Review 23 (2024-08-07 - Rating: 5)

    Aldee was extremely helpful! No one else could figure out the issue but Aldee had gotten it taken care of! These guys are the best.

  • Review 24 (2024-06-04 - Rating: 5)

    Richard came out to provide service at my house. He was super personable, professional, and knowledgeable. He went the extra mile to help me and the entire roto rooter company has been super helpful to my family in getting repairs after a plumbing incident

  • Review 25 (2024-12-20 - Rating: 5)

    Service was great and issue was fixed the first time. Very friendly and explained the issue thoroughly.

  • Review 26 (2024-08-08 - Rating: 5)

    My son flushed his training underwear down the toilet. It was fixed quickly and professionally by AL. Great job. Thankyou

  • Review 27 (2024-08-05 - Rating: 5)

    Keenan & his partner were very knowledgeable, respectful and clear about the issues that needed to be addressed. He made sure the clogs were cleared prior to leaving.

  • Review 28 (2024-02-08 - Rating: 5)

    I canā€™t say enough great things about Emmanuel with Roto Rooter. He arrived within the hour after I placed the call and was extremely professional and kind. He did a great job of reassuring me that he would do his best to fix our problem. He worked diligently and updated me along the way. After he fixed the problem, he cleaned the area and told me to call him if I have any issues. He was definitely a breath of fresh air after calling a few other companies that werenā€™t friendly on the phone! Thanks again, Emmanuel!

  • Review 29 (2024-08-15 - Rating: 5)

    Aldee was my contractor, extremely professional. Got that job done and walked me through the steps. Highly recommended.

  • Review 30 (2024-03-05 - Rating: 5)

    The Tech Mike came out and offered outstanding Service in a reasonable time frame. He was very knowable of what needed to be done and work diligently in the rain without any complaints. His service was outstanding. Thank you for his great customer service and time

  • Review 31 (2024-02-06 - Rating: 5)

    Emmanuel went above and beyond with the customer service and emergency plumbing repair. He was very knowledgeable, professional, and pleasant to work with. We were left without water and he was able to resolve the problem for us and left his water meter key so we can turn on the water after the repair. Great customer service!

  • Review 32 (2024-07-31 - Rating: 5)

    Al was super attentive to figure out what the issue was. We definitely will call and request him if anything in the future happens. Thank you Al!

  • Review 33 (2024-02-17 - Rating: 5)

    Absolutely amazing service! Had water backing up into the shower, sinks and toilets and Emmanuel came and saved the day. The level of professionalism and knowledge that he had was unmatched. He also left the bathroom cleaner than it was when he arrived and left me with piece of mind and toilets that flushed. 1000/1000 recommend to anyone

  • Review 34 (2024-12-17 - Rating: 5)

    Repair was done quick. The technician, Julio, was friendly, knowledgeable and professional.

  • Review 35 (2024-03-27 - Rating: 5)

    Zack came out to our home to help us with our washing machine drain not draining properly. He showed up fairly quickly after we recieved the call he was on his way and fixed our problem on a timely manner. He was respectful of our property, cleaned up everything and was very kind. This is the second time we have worked with roto rooter and they are our go to for plumbing.

  • Review 36 (2023-11-27 - Rating: 5)

    I appreciate the outstanding result with getting our sink drains unstopped. The service man Mike did a wonderful job. He was very quick and definitely knew what he was doing. I thank you Mike and appreciate your courtesy, kindness and good work. I will definitely call Roto-Rooter when I need the service done again. Thank you.

  • Review 37 (2023-12-06 - Rating: 5)

    Justin was polite. He listened to my concerns.He went to work. Justin explained his findings regarding possible resolution. Justin recommended future care. I found him to beKnowledgeable regarding this issue.I would recommend Justin to any of my senior or homeowners friends.Im so happy I contacted Rotor Rooter.

  • Review 38 (2024-08-04 - Rating: 5)

    Al was very helpful and knowledgeable. Explained the problem and showed me how to prevent it in the future. Would recommend Al to others in the future

  • Review 39 (2024-03-26 - Rating: 5)

    Fast responsive, very communicative and easy to work with! They were in touch the whole time and they address my emergency within no time!! Always a pleasure to work with Roto Rooter - I work in the maintenance department for a property management company and they are my number 1 to call for any emergencies

  • Review 40 (2024-08-02 - Rating: 5)

    Al got here fast, was very friendly and knew exactly what the problem was and fixed it! Ill definitely request him again in the future!

  • Review 41 (2024-07-20 - Rating: 5)

    Aldoquan was very professional and saved us some money on our garbage disposal. Iā€™d highly recommend his service.

  • Review 42 (2023-06-07 - Rating: 5)

    Michael did a fantastic job fixing our leaky sink faucet! He quickly knew what to do, bought the parts, and completed the job in a short time. He took time to kindly explain what he was doing and answered our questions in detail. He went above and beyond, impeccable customer service! Give this guy a raise! šŸ˜ Thank you for your service and take care!

  • Review 43 (2024-02-08 - Rating: 5)

    Emanuel was amazing and needs a bonus. It was refreshing to have such a professional, polite experience in the world of service. We felt at ease knowing we were in good hands. What an awesome technician! Skilled and considerate!

  • Review 44 (2024-12-28 - Rating: 5)

    Very informative, and took pride on his workbeing done.

  • Review 45 (2024-01-14 - Rating: 5)

    Both Harry and Michael from restoration were wonderful ! Iā€™ve been having problems for so long and the techs would come but the issue wouldnā€™t be fix. Ellen from restoration even called but never showed up. Itā€™s been a big mess ! But they both came and got the job done ! Very nice, knowledgeable and professional. Iā€™m so thankful for them !

  • Review 46 (2024-03-19 - Rating: 5)

    Emanuel was extremely professional, friendly and a very polite your man. He ensure the job was tested properly before calling it completed. Would highly recommend Roto Rooter.

  • Review 47 (2023-08-06 - Rating: 5)

    Mike was professional and efficient. The price was very fair and I could not be happier.Steves follow up visit was excellent.I definitely recommend them and would use them again.Tip: Be patient with the timeframes as they do their best to follow the window of time of arrival but things can come up. I can attest they stayed as long as it took to finish the job at my home .The company did a wonderful job contacting me to keep me abreast of when the plumber was on his way. Thank you!

  • Review 48 (2024-05-03 - Rating: 5)

    Very kind and respectful young man. Knowledgeable of his job and did a good job. He made me aware of the problem I was having and took care of it. I was very pleased with his service

  • Review 49 (2023-09-30 - Rating: 5)

    Mike was efficient and fixed all the issues we had with the plumbing at our house! There were a few unexpected fixes but Mike was able to resolve them in a timely manner with patience and knowledge. Thanks so much!! Iā€™d recommend Mike anytime to get the job done professionally.

  • Review 50 (2023-05-15 - Rating: 5)

    I was very impressed with the service I received today. The technician DJ was on time, very friendly, knowledgeable, and very professional. I received a complimentary video inspection of my pipe to show me the clog was clear and to explain the condition of my pipes. The camera tech Jimmy was also friendly and professional and was able to make some recommendations for me to consider in the future. I had a plumbing issue in the kitchen months ago and called a different local plumbing company and that experience was negative. I wish I had called Roto-Rooter. Great job guys, thanks.

  • Review 51 (2024-05-05 - Rating: 5)

    In my search for a plumbing service I decided to go with Roto-Rooter.I watched a short video on what to expect just out of curiosity. A short while later my Service Technician (Emmanuel Brinkley) shows up. He did everything by the book video. He was professional, knowledgeable, and thorough.I feel totally satisfied at going with Roto-Rooter. I would highly recommend Roto-Rooter as the goto plumbing service. If Emmanuel Brinkley, is your service tech I can assure you that you are in excellent hands.

  • Review 52 (2023-07-10 - Rating: 5)

    Adding in another review as I had my gas pipe capped today. Initially, I had an issue with scheduling as my spam call blocker was on, so I didnt receive the calls for the scheduling center. Cindy was very kind of the phone and helped me get rescheduled and then Amber called to verify the apt. My tech was held up at his previous site a little longer, but Amber called to inform me of such (cant say that about other places Ive used!). My tech was Zack and he was super quick and quiet (my son stayed asleep!). My previous review stands! Great company.I got a call around 11 saying my technician was available earlier than scheduled and could come out prior to my 12-2 appointment if I wanted. I had Daniel as a technician and he was super personable and understanding to exactly what I was requesting. He looked over the issue and gave me a few different options. He was able to schedule what I wanted for same day. It was super quick and easy. Will definitely recommend / use their services in the future šŸ™ŒUpdate to add: the team came out and was able to unclog the toilet within 5 minutes! Super quick! Highly recommend Wyatt and his partner! šŸ™Œ

  • Review 53 (2024-03-02 - Rating: 5)

    Emanuel was absolutely amazing and helped calm us during a late Friday night plumbing emergency. His overall attitude, demeanor and vibe was just what we needed. His work was exceptional!

  • Review 54 (2024-02-02 - Rating: 5)

    They came out and were very friendly and professional. He indulged my children taking an interest in what he was doing, which he didnā€™t have to do but spoke very highly of his character. His work was clean during and after. Very knowledgeable and even went as far as ensuring we were aware of things to look out for that may impact us later. Which he also didnā€™t have to do, yet was very much appreciated. This is the 4th or 5th time (I think)we have used them (for various reasons), and I highly recommend them. Yes they are very busy but when they show up, they have got it done right the first time, every time.

  • Review 55 (2023-11-18 - Rating: 5)

    Justin did a fantastic job de-clogging my bathroom drain for the tub and toilet!! He also provided great insights to general plumbing problems and preventatives. He recommended options for future services for both short and long-term solutions and kept in mind the cost and industry averages. Justin is very knowledgeable and shared valuable info, but overall he was very pleasant to work with and took the time to get it done right. I would use Roto Rooter again and request service with Justin when possible! Thank you!

  • Review 56 (2023-09-15 - Rating: 5)

    Michael was very efficient at rebuilding the internal parts of all 3 of my toilets in a small amount of time. He also worked with me on pricing which I very much appreciated. Will use again if these types of services are required. Would recommend. Thanks Michael!

  • Review 57 (2024-01-15 - Rating: 5)

    First calling in, the lady on the phone was absolutely horrendous and rude. She almost made me not want to work with Roto However, Justin the technician was ABSOLUTELY AMAZING! If there is ever an issue imma call and immediately ask for Justin again. Super nice and answer every single one of my questions. 10/10 experience.

  • Review 58 (2023-02-08 - Rating: 5)

    So impressed with the responsiveness of their entire team. From plumbing remediation and repair to the cleanup and mitigation crew. DJ was our plumbing remediation and was extremely knowledgeable, communicated well about our issue and kept me updated as the issue unfolded. He was also helped to tidy after himself. Would definitely use them again!

  • Review 59 (2024-08-04 - Rating: 5)

    Al did an amazing job and we will definitely request his service again

  • Review 60 (2023-12-05 - Rating: 5)

    Michael was great. He knew the problem right away and solved it. We talked about plumbing, because Im interested in the trade. He told me to become a plumber because he likes it. He said Roto Rooter has a great apprentice program that I would like. I recommend Michael and the company to anyone else.

  • Review 61 (2024-02-10 - Rating: 5)

    Contacted Roto Rooter through their website, and within a couple of hours Emmanuel B. was in my home (in the middle of the night, no less) diagnosing and repairing the issue. Transparent with the diagnosis and the cost, and quick to resolve. Appreciate the hustle, work, and overall professionalism.

  • Review 62 (2023-12-16 - Rating: 5)

    The young man that came was very knowledgeable and gave us possible scenarios of what the problem could be and the prices to fix it. He was very personable and caring. He solved the toilet problem and told us what could be causing it to back up. He is the kind of person you would want to come to your home to solve any problems that you might have.

  • Review 63 (2024-08-04 - Rating: 5)

    Awesome experience. Al came in and went right to it. Very professional and friendly service. Problem solved

  • Review 64 (2024-01-18 - Rating: 5)

    Richard came to house to unclog the main line, my was professional and very nice! He knew exactly what needed to be done and even cleaned up the mess in the shower! What a blessing as I am 6 weeks out of a hip replacement! I CANNOT THANK HIM ENOUGH!!!! Thank you Richard!!!!!!

  • Review 65 (2023-11-27 - Rating: 5)

    ZAKI (Zack) was helpful, kind, knowledgeable, efficient and overwhelmingly wonderful!He came into my home and assessed the situation, made suggestions and ultimately fixed the issues. Prices are very reasonable.Again, ZAKI is awesome and Iā€™m so thankful he has the patience to help and fix my plumbing issues.

  • Review 66 (2023-12-22 - Rating: 4)

    Very good overall experience. I do recommend this business. Fast response and good job.The Flat charge for some services did not work in my favor this time. Took less than 15 min to fix the drain.

  • Review 67 (2024-07-26 - Rating: 5)

    Plumber was efficient, friendly and technically professional in taking care of my kitchen sink clogged problem.

  • Review 68 (2023-07-26 - Rating: 5)

    I had issue with my hot water pressure. Called Rooters and the send a technician in less than 24 hours. Zach came over and quickly detected the problem. A great guy, very polite and helpful. Definitely recommend them!

  • Review 69 (2023-10-05 - Rating: 5)

    Excellent work! Able to fit me in same day appointment. Our technician communicated the problem and fixed it the next day once he obtained the part. Thanks Mike B. & Thanks Roto Rooter

  • Review 70 (2024-03-09 - Rating: 5)

    Emmanuel was very professional on time. He explained everything thoroughly and was just all around the best experience. I had dealing with Roto-Rooter for the first time.

  • Review 71 (2024-07-21 - Rating: 5)

    AL came by & diagnosis the problem super quick & got the job done. Great overall technician.

  • Review 72 (2024-08-05 - Rating: 5)

    Everything working functionally. Was on timing to finish up the job, so no extra waiting was necessary. Thanks aldee

  • Review 73 (2024-03-02 - Rating: 5)

    I worked with multiple departments within Rotor Rooter due to water damage and everyone was very professional and provided great information as well as worked quick and effective to help me find the problem and fix it, my experience was great and definitely use them in the future.

  • Review 74 (2024-08-05 - Rating: 5)

    Aldee did an amazing job and will definitely request his service again

  • Review 75 (2022-12-29 - Rating: 5)

    D.J. was courteous, professional, efficient and I could tell that he knew what he was doing. He resolved a week-long issue in a matter of minutes. Thanks for the awesome service. Weā€™ll definitely be using you again if needed!

  • Review 76 (2023-11-30 - Rating: 4)

    Response was awesome being without water in my kitchen. Associate was very friendly. He had to go get me a new facuet but the only thing was I didnt see the receipt for it so I dont kinw what it really cost cause the supplies seemed a bit much. Again overall good but a bit expensive again.

  • Review 77 (2023-11-18 - Rating: 5)

    Justin and Ellen were hands down some of the best people I have every worked with during a home improvement project. They both are top notch professions and I highly recommend them!

  • Review 78 (2023-07-24 - Rating: 5)

    Micheal came to help clear a main like block in a Sunday! He was very friendly, professional, and helped clear the sewage line so the plumbing functions again and provided experienced and professional insight on preventative maintenance as well. Highly recommend Rotor Rooter as a service, and if you happen to get Micheal then you will have an excellent experience.

  • Review 79 (2023-12-16 - Rating: 5)

    They came out withing 3 hours of me reaching out. Justin was super nice and helpful. My chihuahua was not a fan, but he hates everyone.

  • Review 80 (2023-12-13 - Rating: 5)

    Had a very difficult clog in my bathroom sink that proved to be a bigger issue than was expected. However, the Roto-Rooter plumber, Justin, did an amazing job of trying to solve it every way imaginable. It ultimately came down to an issue with the actual plumbing itself and was no fault of the equipment or Justinā€™s skill.Justin was very professional, setup all his equipment neatly, and even laid down a protective tarp to shield the floor and cabinet from any water. Afterwards, he cleaned up the mess using his own cleaners and wipes and left things actually looking a little better than when he first got there!I definitely was impressed with the whole experience that Roto-Rooter and Justin provided and highly recommend them. They will be my go to for any future plumbing situations I run into.

  • Review 81 (2023-12-05 - Rating: 5)

    Justin was thorough, friendly and very professional. Even though we were his last call for the evening, he stayed until the job was done and answered all our questions.

  • Review 82 (2024-08-05 - Rating: 5)

    Al did an Amazon job and will definitely request his service again

  • Review 83 (2024-03-14 - Rating: 5)

    Roto-Rooter did an outstanding job repairing a leaking pipe behind my drywall. They were quick to respond to my call which prevented further damage.

  • Review 84 (2023-08-23 - Rating: 5)

    Zack is outstanding professional have great attitude towards to customers. Zack is your company great asset, I am very happy with his work can trust him 100.% . I Will Reffer to any my friends and homeowners!! Thank you

  • Review 85 (2024-02-02 - Rating: 5)

    Emmanuel Brinkley is the best, most competent, and most personable plumber my son, Ian Schultz, and I have ever worked with in being rescued from serious plumbing problems at our house. Emmanuel really understands people and how to win others confidence in him to deliver the perfect solution to any plumbing problem, for everyones best interest and satisfaction. Emmanuel is a real asset to Roto Rooter, and we really appreciate his service and professional support! Thank you! - June Costello & Ian Schultz 2-2-24, VA Beach

  • Review 86 (2024-02-23 - Rating: 5)

    The plumber can quickly and was very knowledgeable about his job. He answered all my questions with ease and made me feel confident in his abilities.

  • Review 87 (2022-07-31 - Rating: 5)

    Great and courteous service, had DJ out to clear the main drain line after the laundry backed up into the kitchen sink. He worked his way through the sludge with the water jet and got everything flowing again and then confirmed with the snake camera that I did in fact need descaling of the cast iron lines. Very happy with the results!

  • Review 88 (2022-01-30 - Rating: 5)

    Great experience with this outfit. Obviously not money I want to pay but who does. I called up they gave me a time. Then I got a call to say they were running behind which was hugely appreciated. DJ came in and did a great job for me. Very professional and worked hard.

  • Review 89 (2024-11-16 - Rating: 5)

    Great experience. Expert plumbers that do the job right. Professional and courteous I felt comfortable with the technicians.

  • Review 90 (2024-08-04 - Rating: 5)

    Great experience with Al, worked hard into the evening to get our toilet fixed

  • Review 91 (2022-01-13 - Rating: 5)

    First off everyone I had spoke to from this company were amazing! Everyone was so sweet and helpful, and my issue actually got resolved unlike with a prior company. Thank you so much Shawn and Antonio for fixing this issue and putting in some major work, go home and drink a beer now yall deserve it! I also want to thank Natisha for coming out and looking for any damage and taking a look in my crawl space, you are better than me boo and I appreciate you!. Thank you some much for being such beautiful good peopleAshley Calderon

  • Review 92 (2023-04-19 - Rating: 5)

    Michael arrived within an hour of my call regarding a clogged main drain. He informed me of the process and what he was going to do, then got to work. He explained everything he was doing as I observed and answered any questions I had. I would highly recommend

  • Review 93 (2024-03-15 - Rating: 5)

    Emmanuel B. was great! He communicated his plan well, analyzed the situation thoroughly, adjusted as needed, and kept us informed throughout the process. Thanks Emmanuel!

  • Review 94 (2023-05-13 - Rating: 5)

    We woke up on Saturday morning to a leak coming from a pipe to our water heater. I called Roto-Rooter at 8am, and they sent a technician within the hour (Mike, #703). Mike was professional, quickly diagnosed the issue, purchased our part, and came back to fix our issue. It was quick and easy, and to get such fast service on the weekend made us feel so much better. We will definitely use Roto-Rooters again for any plumbing we may need.

  • Review 95 (2023-07-28 - Rating: 5)

    I had a different quote prior to roto rooter coming out and those folks no only try to price gouge me but, the diagnosis was wrong..your guy seemed very professional and knowledgeable & knewexactly what he was talking about to get the job done and got it done quickly efficiently and at a very lower price. Thank you roto rooter.

  • Review 96 (2022-10-30 - Rating: 5)

    From the start, DJ was awesome! When I found out he previously served the finest police force, VBPD for 15 years, I felt at ease. His professionalism, attention to detail, and overall workmanship is second to none. DJ Thanks for your hard work, you did a great jobā€¦5 Stars!!!

  • Review 97 (2024-12-14 - Rating: 5)

    Julio did a fantastic job. Friendly, took time to make sure the blocks were all cleared.

  • Review 98 (2023-01-02 - Rating: 5)

    DJ was awesome! He spent a long time making sure our roots were cleaned out and waited with us for the camera guy to show up before he left. Would totally recommend him to anyone!

  • Review 99 (2023-12-01 - Rating: 5)

    Called Roto Rooter for water filtration system leak under sink. They were very efficient in finding skilled technician and repair cost was less than other plumbers used. Will definitely call Roto Rooter for future plumbing issues.

  • Review 100 (2024-01-27 - Rating: 5)

    My hot water went out and I called Roto-Rootor and they were able to come out the same day and fixed my issue. Professional service & will call again if the need arises.

  • Review 101 (2024-03-15 - Rating: 5)

    Emmaniel got there right on time. He was very polite and did an excellent job. He did his best to save me money.

  • Review 102 (2022-03-17 - Rating: 5)

    We had a bit of a plumbing back up around three this afternoon and luckily DJ was here to the rescue! Not only did he unclog our toilet, but also possibly discovered a backup coming from the cities lines.Thanks to his help, and willingness to try everything in his power to solve the problem to the best of his ability, we were able to get in contact with the right people to help us solve this debacle! Awesome guy definitely happy about the service.

  • Review 103 (2022-04-10 - Rating: 5)

    Vincent was very professional and nice. He had to come service our dishwasher after the previous technician left the plug in after installing a new garbage disposal. he quickly identified and fixed the problem and was in-out and about his business in no time! Thank you so much Vincent!

  • Review 104 (2023-02-07 - Rating: 5)

    Dennis was awesome. He got here fast and solved my issue. He took the extra time to ensure my sewer line was clear after he cleared the clog. I wouldnā€™t choose any other company but Roto Rooter.

  • Review 105 (2023-05-08 - Rating: 5)

    DJ was friendly and knowledgeable about the issue at hand, clogged toilet. He walked me through on what he was doing and the tools that I can use to solve the issue on my own in the future. Will definitely use this company again!!

  • Review 106 (2023-06-10 - Rating: 5)

    I had the pleasure of using Roto-Rooter Plumbing, I googled them online. They sent Michael to help. Super friendly and a fast worker. Magic Mike, we called him. Fixed our garbage disposal and reset the power running to it within 10 minutes. I will hope not to call back again, but if I do or you need Rotoā€™s help request Magic Mike !!!

  • Review 107 (2023-10-05 - Rating: 5)

    Thanks Mike B. for such professional service. He was on time, quickly identified the issue and replaced the damaged part within 24 hours. We need more service people like you!!!!

  • Review 108 (2022-05-17 - Rating: 5)

    DJ was very professional and was very easy to get a long with. He broke down and showed me every thing that was going on and what needed to be fixed. I would definitely recommend DJ to anyone that needs the job to be done quickly but yet efficiently.

  • Review 109 (2021-01-01 - Rating: 5)

    My daughter needed work done for a continuous restroom clogging problem. Her tech #2181 Joe was the most helpful person I have seen in a very long time! He went above and beyond to provide her with the most professional service. I would honestly say he represented this business 100% and then some. He should be the face of this company. Shes a new young home owner and Im thankful she used your company

  • Review 110 (2022-09-15 - Rating: 5)

    I called 7 other plumbers that could not get to me for24hrs. We can not work with out our shampoo bowls so we would have lost a whole day of work! But yā€™all came rite out. The person on the phone was friendly & our technician was prompt, quick & friendly. I really appreciate such good service!

  • Review 111 (2023-01-22 - Rating: 5)

    It was a great experience working with DJ to unclog my main water line. He explained every step he was doing and also explained any warning signs that may cause another problem in the future. Iļø will definitely be using Roto-Rooter for my plumbing needs.

  • Review 112 (2023-10-01 - Rating: 5)

    Mike was a great tech. He discussed what was needed and kept me updated on the cost as he went along. My shower runs like new. Many thanks!!

  • Review 113 (2022-12-30 - Rating: 5)

    Service person showed up on Christmas Eve to assess damage. Plumber arrived on Christmas Day and replaced our broken pipe quickly. Professional and courteous on all levels. Could not have been more satisfied. We are telling our friends about how satisfied we were their responsiveness, on a Christmas holiday no less!

  • Review 114 (2023-05-28 - Rating: 5)

    Mike was excellent !!! He fixed my washer drain pipe. Roto-Rooter will definitely be the first call I make if I have any other plumbing issues in the future.

  • Review 115 (2022-01-26 - Rating: 5)

    I had an issue with my water supply line, and I needed it fix that day. I had called multiple plumbing companies who were either booked up or charged a fee just for coming out. This company not only came out on the same day, they also wont charge you for coming out either. We had the first guy come, and it was a quick fix. However, later that evening there was still a slight drip, so we called again the same night, and Vincet came out, and fixed the drip. Any other problems there is a 90 day window, that we can call and they will come out to fix it. Its a great reassurance. Great company. šŸ‘

  • Review 116 (2023-05-02 - Rating: 5)

    DJ was very thorough and didnā€™t quit even with a tough kitchen sink clogged that starting to seemingly like an airlock. He worked hard to unclogged it and cleaned all his work area without a trace that he was even there. 5-star if not more. Thanks Roto-Rooter. Thanks DJ!

  • Review 117 (2022-11-25 - Rating: 5)

    Imagine our despair when our toilet clogged and was overflowing with a house full of guests for Thanksgiving! We called RotoRooter and were treated professionally and like their top priority by every person we talked to. Our technician, Perry, was great. He took the time to explain to us the issue and how he was going to fix it, getting us comfortable before work began. I would highly recommend RotoRooter and Perry to anyone with a plumbing issue.

  • Review 118 (2022-02-06 - Rating: 5)

    Josh came out to inspect my hot water heater which had been leaking. He was very professional but personable! He was more than happy to write up a quote for me to replace the heater.Definitely recommend Josh to everyone!

  • Review 119 (2020-12-17 - Rating: 5)

    I would recommend Roto-Rooter to anyone who has a clogged drain that needs to be fixed. The service technician Mike ( tech#0703), arrived on time that I was scheduled for and was professional, courteous, and listened to what I had to say. He did his job in a timely manner and in the rain the whole time. Never heard a grumble or complaint out of him. He was a great guy and did an excellent job! Will recommend to others.

  • Review 120 (2022-02-01 - Rating: 5)

    The technician arrived on time and ready to work. He was very polite, efficient and knowleable with similar situations. He kept me informed of his progress, issues and estimates continuously.The repairs were completed on time and the price was very reasonable. I will most definitely use Roto-Rooter again!

  • Review 121 (2023-06-16 - Rating: 5)

    Same day response was much appreciated. Toilet repair was quick and efficient. Repairman was friendly and personable. Explained nature of repairs to my wife. Overall, seemed a professional operation.

  • Review 122 (2022-02-23 - Rating: 5)

    The technicians DJ and Chase arrived promptly between the specified time frame we were told (I called around 230ish and they arrived around 5pm).They were courteous and very professional with listening to the issues I was having as well as in validating the sources of trouble. They immediately wentto work and within minutes my main line was unclogged and the flooding in the bathroom tubs were gone! I will forever be a customer and highly recommend DJ for any plumbing needs. Thank you Roto-rooter for saving us today!!

  • Review 123 (2020-09-09 - Rating: 5)

    Joe, Tech #2181, arrived promptly and very courteous and friendly. He used Covid-19 safety precautions which I appreciate even more since I have an autoimmune disease. He jumped right in, identified the problem, fix it all within a few minutes. I was very pleased with his work and work ethic. He did an amazing job!! I will definitely use this company again.

  • Review 124 (2022-02-25 - Rating: 5)

    The guys that came to assist me in my repairs was outstanding. They was professional at every level of the job task. If I could hire them as my professional plumber for life I would, I serve 20 years in the military, by far this was a great experience in my time of need. I can only say Thank you for an outstanding service. You serve a veteran well.

  • Review 125 (2022-04-27 - Rating: 5)

    Mike came out first and saw he needed another representative and DJ was came and he was just awesome! Very personable, professional, knowledgeable and result oriented! He got the job done! Thank you DJ!!! Youā€™re the best!

  • Review 126 (2023-03-27 - Rating: 5)

    The guy (imbsorry i forgot his name) that came to unclogg my toilet was super professional and friendly. My toddler decided to flush a capri sun down the toilet thus blocking it. When i say i tried even to unclogg it myself....i mean everything. He came in and within 15-20mins was ablebto retrieve the empty carpri sun packet. My only reason for the 4 stars was due to the pricing. $389 to unclogg one toilet was beyond ridiculous. That and when i asked prior to the conpany sending someone out how much it would cost, I was told they arent allowed to give prices over the phone which should have been an indicator there; but I paid it because it was late at night and i have a toddler who is potty training. In this current economy I feel like price wise that could go down alot....just my two cents. The actual guy was amazing though and i was happy with his work.

  • Review 127 (2022-03-24 - Rating: 5)

    Roto-Rooter was very responsive and was able to make me an appointment same day. Vincent from Roto came out and was on time, friendly, and quickly did the work. He was professional and made us feel at ease. Thanks, Vincent!

  • Review 128 (2022-08-24 - Rating: 5)

    DJ was extremely helpful. Very wonderful customer service and informative and helped me understand the problem and step by step explained what and why he was doing something. Wonderful employee made the unfortunate experience very pleasant and fast and efficient.

  • Review 129 (2022-07-08 - Rating: 5)

    I had a clog in the toilet that couldnā€™t be cleared. I contacted them and within 35 minutes I had a call back from them. They sent someone who got there about 40 minutes later. They got my approval on the cost before doing the work, had it cleared within a few minutes and cleaned up the area. Very professional, quality work and kind.

  • Review 130 (2021-01-01 - Rating: 5)

    Technician Joe tech #2181 came out to the house to help with plumbing and sewage. Was on the phone with my home warranty and they told me they didnt use the vendor. Was on the phone for almost and an hour wmand Joe stayed and waited while I was trying to figure out about my home warranty. Got off the phone and Joe called my home warranty and they were able to take his company and was able to get the job done. His patience and persistence with helping me get this done was amazing! I felt like I was really being taken care of. He made sure everything was done before he left and made great suggestions along with making sure the job was done righg!

  • Review 131 (2024-05-25 - Rating: 5)

    Im very happy with the service, there technician was excellent. Thank you Emmanuel Brinkley and rotorooter!

  • Review 132 (2023-05-25 - Rating: 5)

    DJ was very helpful today. I couldnā€™t have ask for any better service. He came in went to straight to work and finished unclogging my toilet in less 45 minutes; very efficient. Thank you DJ!!

  • Review 133 (2023-10-01 - Rating: 5)

    We have a finicky house, but roto rooter has always provided excellent services! Weā€™re grateful for all the work theyā€™ve done with our new home.

  • Review 134 (2024-08-05 - Rating: 5)

    Al showed professionalism and keeps me up to date on the work in progress.

  • Review 135 (2022-03-28 - Rating: 5)

    DJ was professional, polite and fast!! He was able to get the job completed within a few hours of my call to request service. Would absolutely recommend him to anyone!!

  • Review 136 (2020-09-17 - Rating: 5)

    Today my morning started with water all over my lower floor. After panicked calls with our home insurance, we called Roto Rooter to come see qhat may be the problem. Josh, a water damage expert, arrived quickly and was extremely professional and thorough. He listened to my explanations and got to work assesing damage even in the crawl space. Soon after Joe, #2181, arrived to check my drains. What he found was that I did not have a drain problem at all but in fact my washer had failed and dumped gallons of water throughout. I felt quite silly about all this but both men were courteous, reassuring and helpful beyond measure handling the insurance and starting damage control. What a great friendly service provided in an emergent manner!

  • Review 137 (2022-01-20 - Rating: 5)

    DJ did a fantastic job unclogging my bathroom drains. He was very professional, thorough, and explained everything to me each step of the way. Definitely would recommend this service and technician!

  • Review 138 (2022-05-18 - Rating: 5)

    DJ was here almost immediately after I called in my issue. He worked tirelessly to resolve the problem. He is friendly, courteous and knowledgeable. I would definitely recommend Roto-Rooterā€™s services.

  • Review 139 (2021-05-10 - Rating: 5)

    Shawn and Carlos really helped me out with my old clogged storm water drain pipe. They made it look easy, but I watched their diligence and know-how, so it was clear they knew what they were doing. They even gave me some tips and advice for future maintenance. Well worth it! I would call them again in an instant.

  • Review 140 (2020-09-19 - Rating: 5)

    I am so glad we entrusted our drains with Roto-Rooter. We originally went with Newmanā€™s Plumbing but ended up with a hole in our ceiling and no help with getting our drains unclogged. Roto-Rooter were recommend to us. They came out and guaranteed that they would unclog our drains; and they did just that. We also received a 6 month warranty to go with their great services.

  • Review 141 (2022-02-03 - Rating: 5)

    Called to unclog a toilet drain. They were able to come out first thing the next day. The service tech was professional and polite. He explained each step in the repair thoroughly, then quickly got our toilet working. Weā€™ve used Roto Eooter in the past, but this has been my best experience with them. Will call again when we are in a bind.

  • Review 142 (2020-12-09 - Rating: 5)

    Technician was very nice and personable. Did excellent work, Im glad I called after the other company was to busy. I will be calling Roto-Rooter first next time. Price was reasonable too! Repaired leaky pipe in wall.

  • Review 143 (2022-01-10 - Rating: 5)

    Vincent was awesome! My husband and I just bought a house in December and have not been able to use the kitchen sink or dishwasher for a couple weeks. Vincent came in, assessed the leaking and immediately knew there was a clog in the pipes which wasnt allowing anything to drain. An hour and a half later I had a working sink and dishwasher! The previous owners left us a grease clogs, which are not fun but he was great and the money was well spent. Thank you again, Vincent!

  • Review 144 (2022-02-07 - Rating: 5)

    We had a water heater begin leaking. Vincent was great. I am very pleased with my experience. Vincent was professional and very responsive to any questions or concerns I may have had. We will definitely be using Roto Rooter for any future plumbing needs!

  • Review 145 (2021-01-09 - Rating: 5)

    Excellent service. The technician was very polite and knowledgeable. Due to COVID-19, I was happy to see the technician adhering to the wearing of the mask and social distancing. I truly enjoyed my experience from the first call to verifying the use of the service to the technician coming out. Thank you for taking care of my issue.

  • Review 146 (2023-01-01 - Rating: 5)

    Me and my husband was very pleased in the service we received. The technicians was so polite and very professional in their job. Will definitely use their service again if something was to happen in the future with any plumbing issues.

  • Review 147 (2022-04-04 - Rating: 5)

    We were very happy with our experienceā€”the plumber was professional, told us exactly what might be causing the problem, quickly solved the immediate issue of the leak, and connected us to Roto-Rooter services to ensure there was nothing more serious wrong. Did a fantastic job.

  • Review 148 (2020-12-14 - Rating: 5)

    The service tech Alonzo #1678 was professional.and friendly. He assessed the leak from the water heater and gave me a couple of optons. He was very thorough in explaining those options and in double checking that everything was in working order, he even checked before he walked out the door. I am completely satisfied with the services provided.

  • Review 149 (2020-09-21 - Rating: 5)

    James, the technician, was very professional and he got our problem fixed much quicker than the previous septic repair service we used (the other company closed down). He was also very friendly and pleasant to work with. We will be using them again.

  • Review 150 (2024-02-12 - Rating: 5)

    Wayne was professional, courteous and knowledgeable. For now on we will be using roto-rooter for all our plumbing needs.

  • Review 151 (2022-04-17 - Rating: 5)

    I had a blockage issue. Roto-rooter was able to come out within the hour. DJ was super helpful and was able to get the issue resolved immediately. I am very appreciative of the fast response, especially considering it is Easter Sunday.

  • Review 152 (2023-02-02 - Rating: 5)

    DJ did a great job, arrived within time I was told he explained what they were going to do, did the job and cleaned up before he left. He was very professional

  • Review 153 (2023-07-12 - Rating: 5)

    Michael came to my house today and fixed my sump pump no problem! He was communicative and timely. Thanks roto rooter and Michael!

  • Review 154 (2022-06-19 - Rating: 5)

    DJ did an Outstanding Job! DJ arrived ahead of schedule. Very Quick. Thorough Job. He explained everything step by step. Very Professional. Very affordable. Amazing!

  • Review 155 (2020-09-18 - Rating: 5)

    Gary was a very nice & friendly person with a professional attitude. He maintained good mannerisms and cared. I would recommend him to anyone who needs help with their plumbing issues. I thank you for sending Gary. Im so grateful. God bless.

  • Review 156 (2022-03-24 - Rating: 5)

    DJ is a true professional. Great at his job, honestly just a great person. Took care of our clogged pipe right away. While giving us a clear picture on how our drain system works. DJ is the MAN!

  • Review 157 (2022-05-16 - Rating: 5)

    DJ was awesome! He is friendly, respectful, does great work and was very knowledgeable. Would 10/10 recommend him to anyone! So happy from this service!

  • Review 158 (2021-12-31 - Rating: 5)

    My bathtub knob would leak continuously along with my shower not working at all. Austin came out, found the problem and fixed it within a timely manner. He was polite, very professional and I definitely will be using this company again. I will even request him of I can. Thank you so much! Definitely took a lot of stress off my shoulders! THANK YOU MR. AUSTIN!!

  • Review 159 (2020-09-14 - Rating: 5)

    Awesome service from Ali. Explained what was wrong and what he was going to do to fix it. He was on time, courteous, took the steps needed to be safe due to Covid and took less than an hour to complete the job. Even brought in our paper from the driveway! Thank you!

  • Review 160 (2023-01-29 - Rating: 5)

    D.J. was fantastic! After constant issues with other plumbers and the city he came out and fixed the plumbing issues in less than 2 hrs. Extremely professional and thorough during the whole process.

  • Review 161 (2021-01-04 - Rating: 5)

    I had a draining issue that backed up 2 toilets and 2 showers. Plunger didnā€™t work. Drano didnā€™t work. And my 25ā€™ auger didnā€™t work either. Decided to call Roto Rooter for professional help. They were able to come same day and had an electric powered snake that far exceeded the length of the one that I had. Unclogged the header but nothing came up with the snake so I continued flushing the lines with the shower on for a while.Cost me $425 since it was a multiple drain backup. Service comes with a complimentary camera scope inspection to be scheduled. Kinda wish it was before so I could see what the clog was but itā€™ll still be worthwhile. Also, Roto Rooter offers a 6 month guarantee.Iā€™m happy with the service that Mike (#0703) provided for me. He was professional and fixed my issue in a timely manner.

  • Review 162 (2022-01-27 - Rating: 5)

    The Technician that came was DJ. Clean professional and explained the issue that was happening. The good news is that it wasnt the sink or the pipes, it was the dishwasher. He explained that everything in part of the sink was good, issue was the ex wife got a used dishwasher. He was able to tell by the way it looked and marks on the machine.Definitely will use again.

  • Review 163 (2021-12-25 - Rating: 5)

    Vincent did an excellent job making an emergency repair to a broken water line in our crawlspace on Christmas Day! He was polite, professional, and performed the work quickly with a smile! Thanks for getting our water service restored!

  • Review 164 (2024-01-28 - Rating: 5)

    Richard came out very fast. Was very friendly and solved the issue within a matter of minutes. And they offer military discount.

  • Review 165 (2022-11-23 - Rating: 5)

    Perry was the tech at my work who fixed a slight plumbing issue we had this week. He was prompt, on time, came in and did the job well. Highly recommend Perry at Roto-Rooter!

  • Review 166 (2022-05-01 - Rating: 5)

    DJ was great and answered all questions. The price was high but they do a great job and give a 6 month grantee and a free camera line inspection. Didnā€™t try to up sell me on anything

  • Review 167 (2021-04-01 - Rating: 5)

    Dealt with clogged sewer main. Was higher priced than some others but provided quick response with a free visit and quote. Technician thoroughly researched issue, and located problem before providing the full price. He immediately began work upon approval. Very professional/efficient/high quality technician. Discussed problem in detail and how to resolve it and eliminate future issues. Provided coupon discount and a 6 month guarantee.

  • Review 168 (2022-02-05 - Rating: 4)

    DJ our technician was very thorough and informative of the process. He was quickly able to resolve our issue and get us back up and running.

  • Review 169 (2021-01-21 - Rating: 5)

    Shawn and his partner were extremely professional, in good spirits and determined to get our issue fixed. They were quick yet thorough in their tasks and explained every part of the process. Well done Gentlemen and Thank you!

  • Review 170 (2020-12-16 - Rating: 5)

    I cannot even begin to explain and commend Robert the lead tech! Heā€™s the nicest and most caring and does what you need to get the job done! Heā€™s honest and reliable and I would highly recommend this company and more specifically Robert #1105! He was my angel in disguise today!!! Thank you Robert & Roto-Rooter!

  • Review 171 (2022-03-04 - Rating: 5)

    Josh came and fixed a hose problem in my toilet. He was very professional, polite, and well educated in the subject matter. He was also extremely quick and efficient.

  • Review 172 (2022-11-16 - Rating: 5)

    DJ was great and he explained everything wonderfully. He also let me follow him around like a puppy dog which was great because I was very curious. 10 out of 10!

  • Review 173 (2020-09-11 - Rating: 5)

    We had a back up of both bathrooms and the sewage leaked into the tub as well as the crawlspace on Labor Day! We called and they responded quickly. We were very grateful for the quick response. Then came back(always on time) to put a Camera into the pipes to see what was causing the backup. They replaced the improper pipes and cleaned up the crawl space. Thank you for the pleasant experience to an unpleasant situation!

  • Review 174 (2022-02-11 - Rating: 5)

    Technician (DJ) did a detailed inspection to determine problem. He was polite and professional, explained everything he was doing and resolved the issue in a timely manner. The service was outstanding and that includes the dispatcher.

  • Review 175 (2022-04-14 - Rating: 5)

    We went from having an unexpected major plumbing issue to having an accurate diagnosis and management plan within the span of like, six hours. I do not recommend having unexpected major plumbing issues but absolutely recommend having the Roto-Rooter team to help us through it.

  • Review 176 (2022-01-21 - Rating: 5)

    DJ was very professional and helpful and extremely kind. He stayed at my house until almost midnight until the emergency issue was resolved. I would highly recommend him!!

  • Review 177 (2022-03-20 - Rating: 5)

    I thought that I needed to replace a valve on the water line behind my refrigerator. Come to find out I had not turned the valve off completely. The valve didnt need to be replaced and the plumber explained this to me. He didnt charge me for the visit. I will definitely call Roto-Rooter Plumbing again if I need this type of work in the future.

  • Review 178 (2020-09-26 - Rating: 5)

    Karl from Roto-Rooter came out to our house on a Saturday morning after a late night overflow of water from our kitchen sink. He was kind, professional, explained the issue, and worked very hard to clear up our drain, as well as explaining how we can avoid the issue in the future! We would absolutely call them again if needed.

  • Review 179 (2024-08-06 - Rating: 5)

    Called roto-Roter for a clogged toilet on a Sunday morning. They were at our house in an hour. Very professional, efficient and knowledgeable. Would definitely recommend to others. Keenan and Al were our techs and did great work.

  • Review 180 (2020-12-17 - Rating: 5)

    Zack did a great job. Very friendly and professional. Customer service skills are excellent. I felt the price was expensive but i would use and recommend your company again because of zack. Thank you.Bm

  • Review 181 (2020-12-20 - Rating: 5)

    Hunter Houston was amazing! He was very professional, knowledgeable, and he went above and beyond to figure out the problem. He takes pride in his work, which isnā€™t easy to find these days. I was definitely impressed.

  • Review 182 (2021-08-13 - Rating: 5)

    Mark Smith and every technician working at RR is absolutely fantastic. They are professional, punctual, informed. Mark provided all the information we needed and more, and he was extremely kind and patient.

  • Review 183 (2024-04-29 - Rating: 5)

    Thanks for the work. The price was much affordable and reasonable compared to other companies. Thanks for caring about customers.

  • Review 184 (2022-03-02 - Rating: 5)

    He was quick to the point, professional and explained his reasoning very well so we could understand what he found causing issues. Was our second opinion from a different company and was more impressed the second he came in.

  • Review 185 (2024-08-07 - Rating: 5)

    Aldee came thru and did an amazing job. Everything worked as good as new and he was completely professional. Will definitely request for him again

  • Review 186 (2020-09-26 - Rating: 5)

    The rep was a pleasure to work with. He was very professional and thorough in his knowledge of the work being done. He completed the work in a timely manner and made sure he kept our home as neat and clean as possible.

  • Review 187 (2022-02-28 - Rating: 5)

    We had an overflow from our upstairs bathroom through the ceiling into our downstairs bathroom. They shows up not even an hour after I called to assess the damage and worked to find the issue and come up with a solution. They were very professional and efficient.

  • Review 188 (2021-12-18 - Rating: 5)

    Austin was very informative and expeditious in repairing the issue. Down to earth guy with realistic timeline. Appreciate the quick help, explained the terms and services being rendered and then executed flawlessly. Get this man a raise immediately, he is making an immediate impact everywhere he goes!

  • Review 189 (2024-02-15 - Rating: 5)

    Emmanuel came to fix our kitchen sink that has been clogged for a few weeks. He took his time to fix the problem.

  • Review 190 (2023-06-10 - Rating: 5)

    Michael arrived on time, was very professional, and did excellent work! We would highly recommend and plan to use in the future.

  • Review 191 (2022-04-06 - Rating: 5)

    Vincent B and Bobby D were amazing!!! They stayed for hours helping us. Who knew that Roto Rooter was in the business of helping to provide great healthcare??? Our urgent care had ongoing issues with sewage seeping through the floors. They came and stayed with us for 3 hours and waited for the landlord and his plumber to come and fix some majors issues. From AFC SUFFOLK to Roto Rooter - THANK YOU! We wish we could give you 10 STARS!!!

  • Review 192 (2022-03-28 - Rating: 5)

    DJ was great and really professional when declogging the pipes in my house. He did a great job of explaining each step so that I was aware of what was going on! Thanks for everything DJ

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