Roto Rooter Plumbing & Drain Service

Photo of Roto Rooter Plumbing & Drain Service

Located in Wichita, Kansas

Address: 801 E Mount Vernon St, Wichita, KS 67211, United States

Phone: +1 316-267-4277

Rating: 4.6

Services

  • Online estimates
  • On-site services
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-08 - Rating: 5)

    I cannot say enough good things about this company!!!!From the caring customer service reps who first took my calls, to the tech that did the work! They all truly cared about my situation.Gabriel, the person who came out to clear my sewer was very knowledgeable! Very kind and patient!He had his work cut out for him, but he got it done! And in the dark and 29* degree temperature.The price was more than fair!!!!And very honest!!! I had already been told by a different company my sewer line was collapsed.And I told them that.However, they found it was just plugged and did not try and take advantage of me!!!!!

  • Review 2 (2024-10-31 - Rating: 5)

    Our toilet wasn’t flushing properly and almost backing up and they came out at 8:15pm to assess the situation. Micky was great and knowledgeable and super easy to talk to and fixed the problem! He didn’t rush even though it was so late in the evening and had a super positive attitude the whole time. I’d definitely recommend Roto Rooter!

  • Review 3 (2024-12-02 - Rating: 5)

    Lucas S. was awesome! He came out quickly and was so kind. Nothing short of professional. He kept us informed throughout the entire pipe cleaning process and gave us helpful tips on how to maintain them after.

  • Review 4 (2024-09-16 - Rating: 5)

    RotoRooter was able to come out the same day I called. They were very courteous and completed the job within a short amount of time. I’ve had no issues since. Would definitely recommend them for your plumbing needs.

  • Review 5 (2024-11-19 - Rating: 5)

    Very professional! Ryan and Rico were awesome today! Very respectful and had great personality! (Plus Rico was nice to look at so thats a plus). They had great communication and explained everything to me perfectly.

  • Review 6 (2024-10-12 - Rating: 5)

    I was thankful for the young man coming out so quickly! Not only was he honest he was will to explain to me what haas going on in the process. He was friendly and I’m sure to pass this company along for friends bc family for sure! He took all my worries away. The price was fair and he didn’t leave a mess! Thank you again Nate for your time with making me feel my issues were solved

  • Review 7 (2024-05-07 - Rating: 5)

    This is the 2nd time Kelly and Tony from Roto-Rooter have saved us from the floods in two years, each time doing a difficult job in a cost effective manner (this time when the insurance provided folks couldnt). Both of them are polite and professional (as was the dispatcher on the phone). They are customer-centric tradesmen that are proud of their work; we were lucky to have them twice!

  • Review 8 (2024-05-24 - Rating: 5)

    Kelly and Tony just left and we have nothing but praises for them. They took care of our back yard drainage issues nicely. They are both personable, knowledgeable, and excellent workers. We’re very happy with the Roto-Rooter service.

  • Review 9 (2024-12-29 - Rating: 5)

    Gabe and Lance were wonderful! Very respectful and informative! Highly recommend!

  • Review 10 (2024-12-13 - Rating: 5)

    Gabriel was a personable, efficient, and resourceful worker. Roto is affordable, convenient, and did some clean work.

  • Review 11 (2024-09-07 - Rating: 5)

    Mikey and Richie were able to come out the same day that I called after 3 other companies failed to help me all week my whole sewer line to the lagoon was full and they worked so hard for countless hours not giving up until the line is clear and they are coming back out on Sunday to finish up if I could give these guys and this company 10 stars I would great job and like I said I can’t say thank you enough!!!

  • Review 12 (2024-01-21 - Rating: 5)

    Excellent service! Lance was timely, professional, pleasant and got the job done. The pricing was good as well. They came in the evening after another plumber had come late, was not pleasant and unable to complete the job. Wish we had gone with Roto Rooter in the first place.

  • Review 13 (2024-03-28 - Rating: 5)

    Had a great experience with Micky. He told me what was wrong and how much right up front. He even cleaned up the mess because of the clog. Very polite and personable. I would gladly give him and the service he provided a 10.

  • Review 14 (2024-09-25 - Rating: 5)

    Great service, Lancelot was fast and efficient and courtesy. Explained the situation and got it all cleared for us.

  • Review 15 (2024-11-22 - Rating: 5)

    Shout out Micky for quick service and great ethic. Huge help! Thanks again!

  • Review 16 (2023-11-04 - Rating: 5)

    Micky is awesome and a great asset to the company. He was very friendly and professional. He worked his tail off on a Saturday afternoon to fix my sewer drainage issue. I will use your services again when needed.

  • Review 17 (2024-03-11 - Rating: 5)

    Shane was dispatched to the house we are selling to video the sewer. The buyers drain company couldnt find the cleanout, so we were concerned there wasnt an outside cleanout to access the sewer and would need to add one. Shane searched and searched until he found the cleanout in a flower bed behind our house. He wasnt giving up until he found it. He was very professional and did a great job for us.

  • Review 18 (2023-01-16 - Rating: 5)

    Called them on basement drain issues, and had them clean up both the sewer line and the basement drain line. (which I had not had cleared since they put in my seamless line almost 20 years ago....yea, it was time for a cleaning!) A really nice young man (I THINK his name was James) showed up and within an hour had me all set! Prompt, friendly, quick, accurate, what more can I say? Knowing I have folks like these to handle my issues gives me great peace of mind. VERY happy customer.

  • Review 19 (2023-09-05 - Rating: 5)

    We have had Roto Rooter for over 35 years. One of the most memorable times is when I had been in a car accident and was in the hospital. I called from my hospital bed and they took care of the issues and assured me not to worry and Pau the bill when I was able.

  • Review 20 (2024-05-16 - Rating: 5)

    Micky did a fantastic job for us. Took the time to explain the problem and got it taken care of quickly! Very friendly and helpful!

  • Review 21 (2022-10-12 - Rating: 5)

    The service we got was nothing more than amazing.My husband and I have had two other plumbing companies come out to assess the issue when we had a minor leak, only for them to push the issue off on gouting and a cracked tub.. as the issues got worse we decided to try someone else instead of always calling our warranty. my mom suggested Roto rooter and they have done more work and put in more effort to fix the issue than the other two did combined.Im greatful for them and their determination to fix the issue enough to stay late. Thank you so much! You guys have saved me from so much stress and headaches, its great to be able to use our water again!From now on, Roto rooter is the only plumber we will go to when issues arise.And I will recommend them to everyone I know.

  • Review 22 (2021-06-25 - Rating: 5)

    Micky showed up early and displayed an excellent work ethic. He completed the required work thoroughly and in a timely manner. He explained everything he did and gave proper expectations of what we we may see in the near future. He was very professional and kept my house clean. If I ever need Roto-Rooters services again I will ask for Micky to be the one who does the work. It is rare to see such a young man do the work fast, correctly, and be so friendly. Thanks Micky!

  • Review 23 (2022-12-13 - Rating: 5)

    The toilet in our RV was clogged and on a Sunday I booked an appointment on their website. They were out the very next day and fixed everything. I was so grateful and would highly recommend them. Technicians were very professional and worked hard to make sure drains were completely cleared 👍👏

  • Review 24 (2022-06-04 - Rating: 5)

    Micky did a GREAT job! I scheduled this appointment on a Friday afternoon and Roto-Rooter was on site at my house within 2 hours! Micky did a VERY thorough job and even Camerad the line to make sure there were no other obstructions. Thanks for your help!

  • Review 25 (2018-11-02 - Rating: 5)

    Jacob did a very nice job on the hot water heater. Our hot water heater had lasted 15 years and was still going strong but we wanted to get a jump on it just in case. The installation was done quickly even though there was no emergency. I do not write many reviews but Roto-Rooter went above and beyond. As a side note, the family owners are pleasant to talk to. Good job.

  • Review 26 (2022-02-25 - Rating: 5)

    Roto Rooter has amazing customer service. Got me in quick. Tom is absolutely amazing, the technician that came to my home. He works fast and does it right! Will never use any other plumbers.

  • Review 27 (2016-11-23 - Rating: 5)

    We had a quick response - he had been here before - gave us our 15% discount because it had been a year since we last had it done. Was quite clean. He gave us a good report on the line. We had a problem with one of our stools flushing. He put in some pink stuff. Said wait 30 minutes and then flush. We have had no problem since. Great job.Very clean. Good job.

  • Review 28 (2020-04-16 - Rating: 5)

    I called Roto-Rooter after I was charged a ridiculous price ($560) from a different company. The person whom I spoke with on the phone was friendly and after speaking briefly stated that a technician would be in contact with me about our situation. They called not even 10-15 minutes later. Keep in mind I had called them around 7 p.m and was surprised with how fast their response time was, I had a toilet where the clean out was clogged and needed to be drained.The technicians on site communicated effectively and kept us up to date on what task they were doing. I wish I would have gotten their names because they were really great! They got the job done within 45 minutes to an hour and even put lining down to keep the area clean. I would highly recommend them to anyone who needs services.

  • Review 29 (2020-01-16 - Rating: 5)

    I highly recommend Roto Rooter. It is refreshing to experience an honest company that puts the customer first. The service personnel are excellent. They are punctual and the quality of their work is top notch. I recently had sewer problems due to tree roots. It looked like I was going to need a new sump pump too. The sewer line was cleared and the employee cleaned up the mess made. I made an appointment for a new sump pump. Today, two servicemen came to install the pump . They found that the pump needed its line cleared and then the pump worked. They could easily have installed a new pump but were honest and told me the old pump was working fine once the line was cleared. Our family has used Roto Rooter for over 50 years. and their loyalty, honesty, friendliness, and expertise are the best.

  • Review 30 (2022-03-04 - Rating: 5)

    I called them at 8 AM and our drain was unclogged by 10:30 AM the same day! That is service! We have been using Roto Rooter for over 30 years now and its been owned by the Farmer family this whole time. One thing that is impressive is a lot of their employees have been with them for 20 years plus which I believe is pretty uncommon in the plumbing/drain cleaning business. Why would you use anyone else?

  • Review 31 (2022-09-02 - Rating: 5)

    I had a clogged drain, and called one of the competitors to come out and try to clear it. 3 plumbers and a water mess later, they couldnt get it unclogged and quoted me a repair in thousands of dollars to break the floor and replace the pipe. Im so glad I gave Roto Rooter a call instead!Tom came out much more prepared - using a shop vacuum and towels to keep the mess to a minimum. He got the drain unclogged in under an hour. He ran the camera through to show me the pipes and explained how it got clogged and how to prevent it from happening again. Roto Rooter saved me thousands of dollars, I couldnt be happier!

  • Review 32 (2022-03-24 - Rating: 5)

    VERY IMPRESSED.I called on a Saturday with sewer flowing through my basement. The sewer was actually backed up in the citys line. No charge. That is a great indicator of excellent customer service considering Roto-Rooter had expenses involved with a citys problem, and did not pass the cost on to me. SIX STARS, and Ill continue to call them. Thanks Roto-Rooter!

  • Review 33 (2021-03-11 - Rating: 5)

    Another local plumber tried to clean our sewer line and got their equipment stuck in our clean out. They said our sewer pipe had failed and in order to get their cable out and run a new sewer line the cost was going to be $5,500! After 10 days of getting the run around and now having sewage in our yard from the cable being stuck, I called Roto Rooter to see if they could help. They sent out Brian the next day. He took one look at it and thought he knew right away why the cable was stuck. He thought that the plumber who had been here before was inexperienced and got a ball of roots caught up that was too big to retrieve. He said he thought he could get it removed in less than 20 minutes. They got to work and sure enough he was able to get it unstuck, removed from our sewer line and clean the sewer line afterwards! They were done with the whole process in about an hour and a half! They packed up and the bill was less than a third of what the other company wanted to charge me to replace the whole thing! I am a customer for life! Thanks Roto Rooter! You saved the day!!!

  • Review 34 (2017-08-12 - Rating: 5)

    I rarely ever write a review but thought this was deserving. We had a clogged line. It was a Friday night and I had removed the toilet and tried what I could but couldnt unclog it. Decided I would call Saturday morning to see if someone would come out. I tried another reputable service first, and while they came out promptly, the cost was just more than I could live with. I tried Roto Rooter next. The lady who I talked to, who was also very polite, gave me an idea of what it would cost and said they could get someone out within the next hour. Even with having to pay for the service call of the first service, the total cost was going to be under half. Not sure how that other service can have many clients with that kind of pricing, but just glad Roto charged what I felt was fair. The technician called within the hour saying he was 5 minutes away. He was very polite and had the drain unclogged within a matter of minutes. I hope I dont need to call again, but if I do Roto Rooter will be my first call. Thanks to the tech Will and Roto Rooter. Great service.

  • Review 35 (2022-01-06 - Rating: 5)

    Bought my first house and within the first week of home ownership, the main drain was clogged. I had nasty water blowing up in all of my drains. I was certain it was a major issue with the house and going to be a costly repair. Enter Mickey and Richie to the rescue! Poor guys cleared out about 20 pounds of roots from the drainage pipe in the freezing cold with a smile on their faces. I could even hear them laughing! They were very professional and helped me get a more realistic picture of the problem and the future maintenance costs. They were also thorough in inspecting the system beyond the present issue to make sure there weren’t any other apparent problems to be addressed. I couldn’t be happier with this service and the cost.

  • Review 36 (2024-05-16 - Rating: 5)

    Very friendly service. They had to come back to fix an issue that we had after they left. They came out right away, fiixed the issue for free. We felt comfortable with the workers. They are polite, honest, and dependable.

  • Review 37 (2018-01-03 - Rating: 5)

    We were very pleased with our service today. When I called to book the receptionist was very knowledgable and explained pricing. Our plumber Tony arrived on time, did a great job, and stayed to make sure the problem was fixed before he left.

  • Review 38 (2022-04-27 - Rating: 5)

    I noticed an odor coming from the basement. Come to find out, my floor drain had backed up about a gallon of something. I called to schedule an appointment and to my surprise they were able to send a technician out same day. They called before the technician arrived to verify timing was going to work. The technician was very professional. Twenty minutes later, problem solved. Great job!

  • Review 39 (2022-04-01 - Rating: 5)

    I was able to receive same day service after 5pm for no additional charge and had a most friendly and competent technician work the job here, Micky. This isnt a job I could do and cant express enough appreciation for the quality work done here this evening getting my plumbing back in working order. Thank you!

  • Review 40 (2021-03-06 - Rating: 5)

    The workers that showed up to my house were very friendly and professional! My basement had flooded due to some blockage, the workers were punctual and completed the job in a timely manner! They even FIXED my garage door!! That was the icing on the cake, it made my day not only did they care about my current issue but they seen another easy fix and wasted no time helping me get my garage door back on track. After a rough morning, its good to know theres people willing to go the extra mile to make you smile. Thanks guys for everything!

  • Review 41 (2013-04-09 - Rating: 5)

    My wife and I have used Roto-Rooter for over thirty years (probably about 8 to 10 house calls) and have nothing but good things to say about their service and friendly employees (folks on the phone and technicians who come to your house). Everyone who comes to our house (Byron most recently) has been knowledgeable, thorough and efficient. They get to the root of the problem, clean up and are finished. This is a good company in my opinion!

  • Review 42 (2020-05-04 - Rating: 5)

    Had a couple of hydrants/spigots replaced. Got multiple quotes from different companies, Roto-rooter was the only company that didnt quote having to cut through the shower tile (for one) or drywall (for the other). They fully assessed my home and was able to determine they could replace them using the tiny crawlspace. We thought we would need to cap one and install a new one at a different location, the quote to do so was reasonable. During the work it was easier to access then estimated and they were able to replace it and come in under the quoted price. I am extremely happy with the quality of service and will most definitely use Roto-Router for future plumbing needs.

  • Review 43 (2016-01-13 - Rating: 5)

    I had trouble with roots growing through clay tile sewer line. Roto-Rooter service department did an excellent job cleaning out the line while keeping a clean work space. The service provider shared knowledge on what was causing the issue and offered maintenance advice going forward. I was left feeling confident that the sewer line was restored for normal use and felt informed on what to expect in the future.

  • Review 44 (2021-11-12 - Rating: 5)

    Extremely satisfied with Micky!!!! He came to only fix my washer however he ended up fixing my garbage disposal as well. And he did both in a timely manner! Very nice gentleman! Good young man there!

  • Review 45 (2024-01-11 - Rating: 5)

    My sewer line was backed up and it started 2 days before Thanksgiving I have searched all over for a good plumbing business my technician Jeremiah was amazing he was very knowledgeable he told me what it would cost to fix the problem and i will most definitely going to use them again my advice get a real plumber and not someone thats doing it by trade because they can do more damage than anything thank you Roto Rooter Thank you Jeremiah

  • Review 46 (2018-06-25 - Rating: 5)

    Great company, quick on response time. Had our sewer back up and they came right out. The technician we had was named Tom. Tom was awesome and had a great attitude the whole time. He was very helpful and did great at explaining what was wrong. He went above and beyond all of our expectations. I would definantely recommend anyone to use this company. I wouldnt call anyone else. Thanks Roto-rooter and a big thanks to Tom for getting our plumbing working again.

  • Review 47 (2018-11-22 - Rating: 5)

    I had Jacob from Roto Rooter over to my home to address my sewer backing up in my basement. This happened the day before Thanksgiving and Roto Rooter was so gracious to be able to fit me into their schedule. The technician was kind, professional, and got right to work when I showed him the problem areas. He fixed the issue quickly and I was so relieved and grateful for the fair price! Thank you Roto Rooter and to the technician who came!By Stevi Jo Roberts

  • Review 48 (2017-10-29 - Rating: 5)

    I was very please with the work done. Mike was very professional and all the guys who helped him was nice and did great job. Had a new water line installed and so far so good. The ladies in the office were also great. Would call them again.

  • Review 49 (2021-04-06 - Rating: 5)

    Mike & Tony evaluated an outdoor water hydrant/faucet problem and determined a total frost-free hydrant was needed to resolve the attachment problem. It took them only minutes to locate the pipes to disengage, cut, and install a brand new pipe/hydrant system that actually works, compared to the problem we had been dealing with for 14 years! Did a great, professional job and had just the right hydrant with them to do the job! Very happy now with something that works and not out of the 1800s century! Thanks to the folks that setup the visit and especially Mike and Tony!

  • Review 50 (2018-10-05 - Rating: 5)

    I just want to say make sure you are choosing the right Rooter company. I was told I had a very costly problem by another Wichita Rooter company but thankfully chose to get Rotor Rooter’s quote. Turns out I was totally scammed and the final cost fixing what I really needed was 10% of the other quote. Fast professional and thorough!

  • Review 51 (2018-07-16 - Rating: 5)

    Tony did an excellent job. Fast, Friendly and Personable. Called on a Saturday afternoon and Tony / Roto-Rooter was there in less than an hour. Would highly recommend both if you find yourself in less than desirable circumstances.

  • Review 52 (2024-08-30 - Rating: 5)

    Micky was fast and efficient. He came late Wednesday night and returned Thursday afternoon to finish up. Great job!

  • Review 53 (2021-03-07 - Rating: 5)

    Mike did a great job! I have used this company before and will again. Mike explained everything he was doing and tried to fix faucet before he had to replace it. Sink had previous homeowner DYI fix & Mike was able to take care of my problem. Great local company!

  • Review 54 (2021-11-11 - Rating: 5)

    We actually did not use them this time, due to circumstances not of our doing.Oh please dont take this the wrong way. We were not able to use your service again due to our landlords negligence. You serviced our address last year for a sewer issue. Did a wonderful job, but due to them, you couldnt do it again. We had to use a different service, at our expense.

  • Review 55 (2016-04-14 - Rating: 5)

    To Technicians Jeremiah and Justin, you did an outstanding job today! Not all techs will tackle a difficult job like you did and methodically work through the sewer line to clean out the roots. Thank you for doing a job well done. I am one very happy customer.

  • Review 56 (2013-02-14 - Rating: 4)

    We have used Roto-Rooters services for the last 31 years. We have been satisfied with their work and have not had to have them come back to do it over. They cleaned up their mess before they leave and that was important.B & S Wichita Ks.

  • Review 57 (2024-01-28 - Rating: 5)

    My technician Micky was very helpful and informative. Very friendly and thorough. Will definitely use them again

  • Review 58 (2021-01-22 - Rating: 5)

    I live in a rental, in Riverside, lots of old trees, and old pipes. The roots in the sewer system were causing things to backup in the drain in my basement.Tom arrived today within the hour time slot that I was originally told. He was friendly, and professional. He even went above and beyond and cleaned up the toilet paper and other mess that had backed up into my basement floor. Thank you so much Tom!!

  • Review 59 (2019-03-05 - Rating: 5)

    I couldnt be happier. This monster clog had us down for 5 days with various family members trying various sized snakes, chemicals and hand plunging. We thought we were in for a huge repair bill. I called Roto Rooter and they were out the very same day! Tony whipped that clog in 40 mins. Considering what the bill could have been (with a bunch of auto mechanics trying to address) it was VERY AFFORDABLE. Walla...the kitchen is back in business and hubby couldnt be happier.

  • Review 60 (2019-08-14 - Rating: 5)

    We had some major plumbing issues in our apartment and they came out within 30 mins after they where called and fixed the issue in a timely manner! We had sewage backing up into our apartment and started to flooding our kitchen. I am beyond thankful for your plummer Tony!

  • Review 61 (2016-05-24 - Rating: 5)

    We were very pleased with Collins professionalism and knowledge. He made every effort to keep our house clear of any mess and took care of our blockage quickly. We really appreciate Collins service call and thank him very much. David & Joena Breth

  • Review 62 (2019-03-08 - Rating: 5)

    Byron came to unclog a very nasty backed up sewer. He had to dig up the sewer outside and snake it. He was extremely professional and calm even though the job was probably the worst sewer back up I have ever seen. Ive been a plumber for 22 years so I have seen plenty. I dont do sewers. Highly recommend this company. From the looks of the reveiws all the tech are superb but Byron was exceptional.

  • Review 63 (2022-01-21 - Rating: 5)

    Kelly did a phenomenal job for me cleaning our line to discover there was an error of a previous plumbers work. He represented roto rooter very well! Job well done Kelly.

  • Review 64 (2016-02-24 - Rating: 5)

    Our washing machine was draining water out from under the machine. I called Roto Rooter and Colin was sent out. Colin worked for over two hours to make sure our drains were running. Colin Cleaned the drain in the house and then got on the roof to clean a pipe line up there. Colin went up and down the ladder several times to make sure it was clean. When he had finished and the drains were running he cleaned up everything perfect.In December I called another company out to clean a bathroom drain. I was told the drain was corroded and couldnt be fixed. He ran something down the drain, but it still took over ten minutes to drain. The plumber was here far less time then Colin, and the bill was way higher then Roto  Rooter. I didnt even mention the tub to Colin because I was told it would need robe replaced. When I took my bath the tub drained quicker then I could dry off.I would recommend Roto Rooter to anyone. Mrs. Patricia Wade

  • Review 65 (2016-02-29 - Rating: 5)

    We always use Roto-Rooter for our drain cleanings. We have several trees on our property so roots clogging up our line is a common thing. Brian has always been polite and professional. We would highly recommend him and Roto-Rooter Wichita.

  • Review 66 (2015-10-01 - Rating: 5)

    Roto-Rooter and FREDDY to the rescue. Very professional, clean and tidy. FREDDY put down canvas tarp and paper to protect floors. Cleaned up after he finished. Was prompt. Affordable.I will ALWAYS call this fine company. Thank You Roto-Rooter of Wichita. And FREDDY !!!

  • Review 67 (2021-03-20 - Rating: 5)

    I wanted to add that in addition to my positive experience with Kelly, my technician... The lady on the phone (I dont know her name) was very friendly and helpful. She communicated a lot about a somewhat complicated scheduling process, place of service, etc. Thank you, Maam.

  • Review 68 (2016-02-25 - Rating: 5)

    Roto rooter is a wonderful company with helpful staff! Justin always gets the job done and makes sure were taken care of. Never leaves a mess.

  • Review 69 (2021-02-06 - Rating: 5)

    Tom was extremely professional and very informative. He is the guy to ask for, for any of your plumbing problems. Thank you for being the best guy at Roto Rooter!

  • Review 70 (2017-12-19 - Rating: 5)

    The technician was friendly, very knowledgeable, fixed the problem quickly, and explained everything well. He gave us recommendations of future work that will need to be done, but without pressure. The price was great!!!

  • Review 71 (2021-12-20 - Rating: 5)

    Cleaned out our problem in no time. Appreciate your company as its not the first time weve had Roto Rooter fix our problems Thanks again, Cal Engel, City Life Church

  • Review 72 (2021-03-28 - Rating: 5)

    Excellent phone staff that are courteous, knowledgeable, and caring (they went the extra mile for me on one issue, even calling me back shortly after they had closed for regular business hours meaning the employee was delaying her departure from work and taking it upon herself to solve a problem). Competent and polite service techs.

  • Review 73 (2019-12-27 - Rating: 5)

    Kelly, the plumber who responded, was on time after calling ahead as requested, was neat (no mess at all) , courteous, efficient and helpful . Lives up to their reputation. Thanks for a job well done.

  • Review 74 (2019-04-08 - Rating: 5)

    Had been fighting a clog for several weeks tring all sorts of ways to clear it. Roto came out and in less than an hour conguered the nasty clog. Thank you so much. Brian you did a outstanding job was polite and professional. Thank you again

  • Review 75 (2016-07-01 - Rating: 5)

    I always call Roto-Rooter for my drainage problems. they are always friendly and knowledable. my last tech was extremely helpful. i will continue to call for any problems i have. thank you.

  • Review 76 (2023-04-11 - Rating: 5)

    Gave me affordable options my local outfit didnt because the guys from Roto Rooter knew what to look for. Very much appreciated.

  • Review 77 (2022-11-02 - Rating: 5)

    My apologies my first review was the raring company Mr. Rooter is terrible. Ive never used roto rooter. 5 stars for correcting me.

  • Review 78 (2016-03-05 - Rating: 5)

    Prompt service. I made an online appt. late at night and they called back by 8 the next morning, arrived shortly after and had service completed within an hour. The plumber was friendly and helpful.

  • Review 79 (2016-07-22 - Rating: 5)

    Brian was quick and efficient and had my outdoor drains cleared very quickly. He was on time, courteous and very helpful as he explained what to do to try to keep the drains clear in the future.

  • Review 80 (2022-04-16 - Rating: 5)

    Richie did an awesome job. Will be using Roto rooter for all future plumbing needs. Thanks Roto-Rooter and Richie.

  • Review 81 (2021-08-07 - Rating: 5)

    Christian was super helpful in assisting my mother with her toilet issues. He needs a raise. Professional, timely and explained the causes and solutions

  • Review 82 (2023-06-02 - Rating: 5)

    Micky helped us. He was on time, very professional, and informative. Would call again!

  • Review 83 (2019-03-05 - Rating: 5)

    The Roto-Rooter man understood our problem and went right to work and got us taken care. We highly recommend them.

  • Review 84 (2016-02-20 - Rating: 5)

    Roto-Rooter was 1/2 the price as other companies I called. The tech was very nice. I would recommend Roto-Rooter to everyone.

  • Review 85 (2016-02-25 - Rating: 5)

    Jeremiah was easy to work with and the price was great. I will definately recommend him and the company to friends and family.

  • Review 86 (2020-03-03 - Rating: 5)

    The tech who came out was very nice and down to earth. The free estimate is great and they are very honest about pricing.

  • Review 87 (2023-10-30 - Rating: 5)

    Wonderful friendly service! Shane did a great job!

  • Review 88 (2021-09-12 - Rating: 5)

    WOW! What a company! Spectacular service as soon as the phone was answered. Christian is the best in town. Any future problems I will request for Christian!

  • Review 89 (2021-12-21 - Rating: 5)

    Shane came to save the day! So so so appreciative that he made it out here and helped our drains drain again! Thank you!

  • Review 90 (2021-06-03 - Rating: 5)

    Mickey came out and unclogged the drain quickly and cleaned afterwards. Would and do recommend you to all my family and friends.

  • Review 91 (2022-09-29 - Rating: 5)

    Excellent Service provided by Brent and Deyton. Problem solving as well as multiple repair options provided.

  • Review 92 (2024-01-07 - Rating: 5)

    Appreciate the honesty of their employee Lance with my sewer line issue. Very pleasant and respectful. Came out on a Saturday at no extra charge. Definitely recommend!

  • Review 93 (2016-04-27 - Rating: 5)

    Serviceman are polite and punctual and very knowledgeable about what theyre doing. I feel they are reasonable with their price and I will use them again.

  • Review 94 (2024-04-10 - Rating: 5)

    Replaced my sewer line (trenchless) 3 years ago, no issues since and everyone was good to work with. Highly recommend.

  • Review 95 (2021-01-05 - Rating: 5)

    Theyre fast, reliable, and have the proper equipment to get the job done! Great customer service.

  • Review 96 (2021-01-25 - Rating: 5)

    They are very professional. Quick and fast service. As soon as I called the arrived at my house quickly.

  • Review 97 (2018-05-04 - Rating: 5)

    I’ve used them a number of times for different properties and they’ve always done an excellent job.

  • Review 98 (2018-08-02 - Rating: 5)

    Great service. Nathan did an excellent job. Fair rates. I would recommend their services.

  • Review 99 (2015-05-20 - Rating: 5)

    Friendly staff, competent and efficient plumbers, overall a pleasant experience. I will definitely be doing business with them in the future!

  • Review 100 (2016-05-03 - Rating: 5)

    Honest. Highly Recommended! Go the extra mile for their customers. A true picture of how a USA business should act.

  • Review 101 (2022-04-02 - Rating: 5)

    Friendly, fast, great price, 100% satisfaction. I highly recommend Roto Rooter

  • Review 102 (2016-03-01 - Rating: 5)

    Jeremiah has always been awesome do deal with. Very professional and on time.

  • Review 103 (2016-02-25 - Rating: 5)

    Very friendly and knowledgeable staff! Jeremiah is always a pleasure to do business with.

  • Review 104 (2018-06-04 - Rating: 5)

    Great service, great prices, great customer service! I wouldnt ask another company to do any plumbing work for me.

  • Review 105 (2018-11-13 - Rating: 5)

    I highly recommend Roto-Rooter. Techician was very thorough and patient. Excellent service!

  • Review 106 (2020-02-13 - Rating: 5)

    Had sewer problems they came out quickly and fixed the problem. Very professional and will used again when needed

  • Review 107 (2020-05-26 - Rating: 5)

    Came out and fixed our problem really quickly . Nice technician. Definitely would recommend them!

  • Review 108 (2023-10-29 - Rating: 5)

    Micky, our technician, did an excellent job. He worked really hard on our sewer problem, which was a horrible mess. He completely solved the problem in very timely and professional manner. He cleaned up after himself and explained how he had resolved our issues. I would not hesitate to call Roto Rooter for any future plumbing problems and specifically ask for Micky.

  • Review 109 (2019-05-21 - Rating: 5)

    Great experience. Tech was professional, friendly and fast! Highly recommend.

  • Review 110 (2024-03-21 - Rating: 5)

    Quick response, polite and eager to get the job done!!

  • Review 111 (2024-04-11 - Rating: 5)

    Fast, efficient and excellent customer service!

  • Review 112 (2019-08-01 - Rating: 5)

    Very good lots of fun.& my grandson had fun.he he is hyper issues.

  • Review 113 (2019-09-19 - Rating: 5)

    Always dependable and professional I am thankful for this long time family-owned company.

  • Review 114 (2018-01-02 - Rating: 5)

    They were on time and did the work in the time that they said it would take. Mike the plumber was very friendly.

  • Review 115 (2021-02-21 - Rating: 5)

    Courteous and professional. They were one of the only companies to return my call within the hour. Scheduling did their best to accommodate us with water backing into our finished basement even with half the city calling. They sent Brian and Jeremiah out to help us. The guys were respectful and clean while working. They made an effort to be clear and upfront about the work and showed us everything on the cameras. They cleaned up well and took time to make sure we were completely satisfied before leaving. We greatly appreciate your teams efforts. Thanks again.

  • Review 116 (2022-12-28 - Rating: 5)

    Micky took care of business. Highly recommend.

  • Review 117 (2021-02-28 - Rating: 5)

    Service tech was very good at his job and super professional.

  • Review 118 (2019-08-24 - Rating: 4)

    Good service. Fair priced. Recommend them.

  • Review 119 (2016-02-26 - Rating: 5)

    I would definitely recommend this company for anyone having plumbing issues. The staff is very knowledgeable and helpful! Justin has been wonderful with fixing anything we throw at him and has had great patience with us. We believe that he is definitely an asset to your company! Keep up the great work Justin!

  • Review 120 (2021-11-24 - Rating: 5)

    Fabulous service. Immediate, professional, knowledgeable, great prices, and very friendly workers. I highly recommend them.

  • Review 121 (2016-02-01 - Rating: 5)

    Really well run company. We have a crazy schedule and they were easy to work around our schedule and great at communicating both pricing and services needed. The technician was super friendly and did a great job of getting our issue cleaned up quick. Definitely calling them next time!

  • Review 122 (2018-01-02 - Rating: 5)

    Tony did a fast and efficient job, drains are clear and working

  • Review 123 (2017-12-06 - Rating: 5)

    Great locally-owned company that has extended hours for those of us that cant always take off work. They located my missing sewer clean-out that was buried underground with their standard charge which many companies wouldnt consider doing. Although they may not be the lowest price sewer service, the convenience of scheduling and the promptness/thoroughness of service has made Roto-Rooter the only company that I have consider calling in the last decade!

  • Review 124 (2020-09-16 - Rating: 5)

    Had a sewer back up and was able to get ahold of them through my community owners here at Hilltop. They originally sent me a message saying they werent able to make it out today. I responded letting them know I was unable to shower due to all of the backup into the bath tub. They responded in 15 minutes or so saying they were able to move some things around and get us taken care of in the same day! Mickey was our guy and he meant business. He assessed the problem, saw what he needed to do and got to it. Thanks again Mickey and Roto-Rooter

  • Review 125 (2019-09-30 - Rating: 5)

    Best price I found in the Wichita area on a weekend! !

  • Review 126 (2021-10-13 - Rating: 5)

    Always on time and reasonable amount to unclog sewer line.

  • Review 127 (2017-11-07 - Rating: 4)

    I should have asked more questions about pricing before I called. The last time we had to be roto rooted, they ran the whole line out to 120 feet and the problem turned out to be the cities. They even helped us call the city and get the problem resolved. I was really happy with that service.This time, this young man turns up and Im the wife. My husband was asleep because hes 3rd shift. The young man asks me if any prices had been quoted to me. I say no and he tells me that he wants to charge me 238.00 to clear the sewer line. No mention of anything was made and I agreed to 238.00.After a while, he comes in and tells me that the price he told me was only for 60 feet of the sewer line and that our sewer line is longer-like 90 feet and he would need to charge me 298.00 to run the whole sewer. I was told that we wouldnt get the year long guarantee if we didnt run the whole 90 feet. The prices were written on his wrist. There was no pricing chart or anything official. It made me feel not good.UPDATE: The Company sent me a refund check for the extra amount that I was charged. I would like to thank them for that.

  • Review 128 (2021-02-09 - Rating: 5)

    Tom and Nathan came out today to clean our sewer line. This is the second time that all of our drains have backed up due to tree roots and we’ve called them. Both times they’ve been professional and friendly and have done an excellent job. We wouldn’t call anyone else. Thanks!

  • Review 129 (2018-03-13 - Rating: 5)

    Service rep. VERY NEAT ON TIME WILL MOST LIKELY USE AGAIN

  • Review 130 (2021-02-06 - Rating: 5)

    I have used roto-rooter for years! tom for my plumbing issues and nathan for my drain cleaning. both are very professional and gets the job done! I highly recommend this company!

  • Review 131 (2018-03-02 - Rating: 5)

    A great group in Wichita. Very responsible, knowledge, and they get the job done in a budget friendly way. Thank you Wichita Roto-Rooter!

  • Review 132 (2017-12-09 - Rating: 5)

    William did a great job! Very knowledgeable. I will be recommending roto rooter of Wichita.

  • Review 133 (2014-08-07 - Rating: 4)

    I had a problem but Paul Farmer called to correct. Good people

  • Review 134 (2013-04-06 - Rating: 5)

    Friday night 11:00 pm ...No extra charge. drain cleaned quickly. Byron well mannered, courtious and efficient. great experience. 7days a week.

  • Review 135 (2019-12-10 - Rating: 5)

    We had a house full of guests on Thanksgiving and that weekend. After the last guest left late Sunday afternoon, I started laundry and the dishwasher. Much to my dismay, the sewer started backing up into the basement bathroom. I called Roto Rooter and another plumbing service, both of whom told me they were very busy but would put us on their list. A couple of hours later, on a Sunday evening at the end of a holiday weekend, Roto Rooter was the first to arrive. Preston took care of the problem in about an hour. He was very courteous, friendly and efficient despite the late hour and having a very long day. Thank you Preston and Roto Rooter. We were impressed and will definitely be calling again if we find ourselves in the same or similar predicament.

  • Review 136 (2021-02-26 - Rating: 5)

    Showed up on schedule and solved my problem effeciently and neatly.

  • Review 137 (2021-09-05 - Rating: 5)

    Great customer service great interaction with the technicians 💯😎💓

  • Review 138 (2023-08-22 - Rating: 5)

    Worked very fast and efficiently

  • Review 139 (2021-06-02 - Rating: 5)

    Thank you Nathan for helping us and for explaining what was going on.

  • Review 140 (2021-01-20 - Rating: 5)

    Very personable plumber and quickly resolved my pipe clog.

  • Review 141 (2020-05-30 - Rating: 5)

    They came out on a Sunday, and excellent service, professional.

  • Review 142 (2017-12-02 - Rating: 5)

    Thank you very much for sending the right guy. My sewer problems were solved already

  • Review 143 (2021-12-27 - Rating: 5)

    Service was quick and serviceman very courteous.

  • Review 144 (2019-07-08 - Rating: 5)

    Was quoted 2 hours to change out an outdoor faucet. It took them less than an hour.

  • Review 145 (2019-08-16 - Rating: 5)

    Never pushy, always prompt and thorough!

  • Review 146 (2021-02-05 - Rating: 5)

    Christian was on time ,professional and personable.

  • Review 147 (2018-01-09 - Rating: 5)

    I had three companies come out before we called Roto-rooter out and within 15 minutes the kitchen drain was clear!

  • Review 148 (2021-02-14 - Rating: 5)

    Showed up within 2 hours of calling.

  • Review 149 (2022-05-13 - Rating: 5)

    Great price and great work

  • Review 150 (2020-06-04 - Rating: 5)

    My brother inlaw works for them

  • Review 151 (2021-05-20 - Rating: 5)

    Very respectful, caring, affordable.

  • Review 152 (2021-10-05 - Rating: 5)

    Fantastic and reliable service.

  • Review 153 (2021-05-24 - Rating: 5)

    Christian was really professional

  • Review 154 (2019-04-20 - Rating: 4)

    Good service techs.

  • Review 155 (2022-04-20 - Rating: 5)

    Fantastic service!

  • Review 156 (2022-03-15 - Rating: 5)

    Excellent service

  • Review 157 (2019-03-27 - Rating: 5)

    Great & friendly

  • Review 158 (2020-10-20 - Rating: 5)

    Kelly is GREAT!!!

  • Review 159 (2016-02-20 - Rating: 5)

    Roto Rooter is a very special company in its work and the prices are very good, not too expensive, and the work is well done and effective in doing so.

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