Mr. Rooter Plumbing of Wichita, KS
Located in Wichita, Kansas
Address: 922 E Central Ave, Wichita, KS 67202, United States
Phone: +1 316-217-8060
Rating: 4.8
Services
- Online estimates
- On-site services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Septic system service
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-12 - Rating: 5)
Jon-Eric was an amazing service technician. It was the weekend after Thanksgiving. And BOOM wake up with a stopped up sink, and spending numerous dollars on different Draino and acids trying to unclog the sink to no prevail. Everyone seemed to be booked but we called Mr.Rooter and on the very same day, Jon-Eric was able to come out and unclog the sink. When I tell you that he saved the day and did it with all the patients in the world….He was amazing. We were all worked up and overwhelmed he got all of us calm!! All I can say is Mr.Rooter is a 10+ And if you can request a Tech definitely ask for Jon-Eric, he was awesome thanks, Jon-Eric -
Review 2 (2024-07-27 - Rating: 5)
I had a sewer line back up on a Saturday morning. I called Mr. Rooter and they sent Lucas out within 2 hours. He was absolutely super! He was very friendly, very knowledgeable and professional. He explained my options with pricing up front. After he cleaned out a huge clump of tree roots from my sewer line, he cleaned up his work area very promptly and explained the 6 month guarantee of his work before he left. I can’t recommend him and Mr. Rooter highly enough. If you need plumbing work done, call Mr. Rooter and ask for Lucas. You will be glad you did. -
Review 3 (2024-11-16 - Rating: 5)
Jon did an outstanding job unclogging my kitchen drain. He was very informative and personable. He arrived at my home within an hour of me calling for service. This is my 2nd time using Mr Rooter and each time I was pleased. I highly recommend Mr. Rooter for any of your plumbing needs! Thank you Jon! -
Review 4 (2024-11-05 - Rating: 5)
Brent and Lucas are awesome. Ive had a couple of jobs done by these guys including a hot water heater removal and install, a utility sink install, and a sewage pit pump replacement. All were professionally completed both in a timely manner and at a reasonable price. I was given clear explanations of the diagnosis, options for remedy, and a precise timeline to completion. I would certainly recommend Mr. Rooter to anyone requiring plumbing services. -
Review 5 (2024-12-23 - Rating: 5)
My house has older sinks that were heavily clogged and Mr. Brent Glaser came out twice in 2 years to get that gunk out. Hes also repaired water leaks on my toilet and always gave me a fair price for his parts and labor. This is a highly reputable company and I would recommend Mr. Rooter Plumbing to anyone in town! -
Review 6 (2024-12-26 - Rating: 5)
Lucas was very prompt on a last minute request. He replaced shower cartridge and gate valves in our bathroom. Had a great attitude, professional, and was clean with his work. Would recommend to anyone! -
Review 7 (2024-10-12 - Rating: 5)
Lucas was amazing! I am never disappointed with this company. Mr. Rooter goes above and beyond not only with being punctual but also with their pricing! I needed my garbage disposal unit replaced and they were on the job within 1 hour, Lucas was so friendly and efficient. I will always use this company and continue to recommend them to friends and family😊 -
Review 8 (2024-12-05 - Rating: 5)
I had Mr. Rooter come to check for a water leak in my toilets as a result of a significantly high water bill. Brent did a thorough job of inspecting every possible thing that could have contributed to a water leak inside and out and found nothing. He did recommend replacing one of my toilets that was outdated which I had done. Brent was very personable and explained everything well in detail. And he did a great job on the toilet install. Thank you! -
Review 9 (2024-12-19 - Rating: 5)
We called Mr. Rooter to come locate our sewer line becuase we thought we had a collapsed line. Lucas came out very quickly after getting the tools that he needed and had the line marked and located within 40 minutes. He was also able to pinpoint the blockage and helped determine that we did in fact have a collapsed line. I would definitely recommend Lucas and Mr. Rooter if you need plumbing work done. -
Review 10 (2024-11-04 - Rating: 5)
Had an amazing experience with Mr Rooter today. We just had 2 days of rain that overloaded our sump pump. We spent 12 hours manually pumping the water out. I called Mr Rooter first and they were booked until Monday, this was Sunday morning. I couldnt experience another night like the one before and continued to try and call other places. I received a call 20 minutes later saying a tech would be to my location in 45 minutes. I was soooo relieved!!Brent showed up and was amazing. He was friendly and so honest. He immediately explained the diagnoses and was ready to get to work. Not only did he do an amazing thorough job, he asked if we had any other questions around the house. He helped us with understanding what to do with our plumbing during the winter and suggested backup upgrades to our failed sump pump. Brent was amazing!! -
Review 11 (2024-10-30 - Rating: 5)
I was very impressed with this company. I was in an emergency situation and within an hour, the technician John came out! Gave me an estimate and then did the job on the spot! Ran a camera through the line so we would know what issues were causing the backup. Very happy with my choice! John was very professional and efficient! -
Review 12 (2024-09-10 - Rating: 5)
Had the water line from the meter to the house replaced. Mr. Rooter came out to inspect the problem and then made a second visit to ensure there were no possible other issues. They were very thorough in ruling out any other possible issues that could be causing my water pressure issue. Once it was decided to replace the water line there dig crew Brent, David, Hayden and Dallas showed up to perform the work. These guys were amazing and very professional. They answered every question I had, even the ones that were probably ridiculous. I know nothing about plumbing and not once did they make me feel like an idiot with my questions or concerns. They were very careful with everything they did and asked how I may have wanted something done if there was a choice available. They didnt just decide for me. Once installed they checked everything again cleaned up their work area thoroughly. These guys were courteous and professional from start to finish and I would recommend Mr. Rooter for anything you need done with plumbing. -
Review 13 (2024-04-26 - Rating: 5)
We had very prompt, courteous and good service from Mr. Rooter today. Our service was provided by Jon and we enjoyed having him in our home. He did a super job and cleaned everything up nicely. We will use Mr. Rooter again. Thanks again Jon. -
Review 14 (2024-12-07 - Rating: 5)
Lucas came out today to fix a backed up drain, and did a great job. He got here within an hour of calling, and was very good about walking us through what was happening and finding the best options for us to get the problem resolved. I would highly recommend them to anybody needing plumbing work. -
Review 15 (2024-08-25 - Rating: 5)
We had an outstanding experience with Mr. Rooter, particularly with Lucas and Brent G. They arrived within an hour of our call and tackled a challenging task with professionalism and a positive attitude. Thanks to their hard work and expertise, everything was fixed without us having to shut down our operations. If I could give them 10 stars, I absolutely would! -
Review 16 (2024-09-30 - Rating: 5)
I couldn’t be more impressed! I called for an appt on Sunday & they had a plumber sent out next day. We diagnosed the issue together & I had an exact estimate before we even started the repair. It helps that my guy was easy on the eyes too ;) -
Review 17 (2024-09-01 - Rating: 5)
We put in a request on the Mr. Rooter website this morning and they were able to send someone out to us within a few hours. Lucas was great and helped us find a solution to an issue causing flooding in our basement. He was knowledgeable but more importantly he was personable and didn’t leave without us understanding our options. Good business! -
Review 18 (2024-09-13 - Rating: 5)
Luke Seacord was our technician at my daughters house with a washing machine drain that was clogged. He was quick and thorough with his diagnosis, explained our repair options and their costs. He completed the repairs and explained what he did and what he found, as well as the warranty if we had any further options. We also used Mr Rooter a few years ago when our sewer line had collapsed and they are great to work with. -
Review 19 (2024-08-24 - Rating: 5)
Lucas from Mr. Rooter showed up early and was very courteous and professional. He listened closely to my problem and then went to work. He was careful to keep the area clean with drop cloths and explained what he was doing and then showed me the problem and then gave me options to fix it and once he got the approval he worked hard to resolve the issue and then showed me with his plumbing camera the results of his work. He cleaned up everything and made sure I was satisfied with the work performed. I would highly recommend Lucas and Mr. Rooter to anyone. -
Review 20 (2024-10-16 - Rating: 5)
I called Mr. Rooter Plumbing, for a main drain issue, after calling 5 other plumbing company and no was able come out until after the weekend with out charging extra for after hours service. Mr. Rooter Plumbing send someone out after 45 mins calling them. They sent out Brent Weekly. Brent gave A+ service. He went above beyond with her service he provided. Even educated my kiddos on what he was doing, he showed us the neat camera view of our pipes. Gave us some information that will help us out in future for repairs, that we will definitely hire him for! Thank you so much Brent with Mr. Rooter for all you did for our family. -
Review 21 (2024-11-04 - Rating: 5)
Lucas did it better and am more welcome him to fix all my house needs.Water heater and water pump was fixed by Lucas. -
Review 22 (2024-10-12 - Rating: 5)
Jon came out and did a main line cleaning. He was so friendly and very professional! We are very please with job done amd services provided!!!! He was at our house within 30 minutes. Everything was done and set back before he left! Super service provided by him! -
Review 23 (2024-09-23 - Rating: 5)
Scott, Hayden and Dallas were a great help.They knew just what needed done, and did the work fast, and thoroughly.Appreciate it, and I will remember Mr. Rooter Plumbing in case I need help on another project.Thanks again fellas. -
Review 24 (2024-11-11 - Rating: 5)
He was great explained clearly, and spent extra time trying to assist us with options. I hope he will be available when we get the funding to repair a leak in the main pipe. A very positive experience.SincerelyMelissa and Jim Mellinger. -
Review 25 (2024-07-10 - Rating: 5)
Brent W was really knowledgeable and fast at getting the work done. We had a water heater replacement and a shower drain leak. Price was reasonable. His service was very good. He was very friendly and you could tell he enjoyed what he did. Would highly recommend the company and ask for Brent W. Thanks! -
Review 26 (2024-10-07 - Rating: 5)
Lucas arrived within one hour of calling the Mr. Rotor office, he was very professional and courteous. Within just a couple hours of calling Lucas and John had our lateral lines cleared and working well. Will definitely call in the future if needed. -
Review 27 (2024-08-24 - Rating: 5)
HIGHLY recommend this company!Lucas with Mr. Rooter came out early on a Saturday morning to help us get our pipes back in order. Living in a more rural space, it can be difficult to get service companies to even come out to the property, let alone finish the job. Lucas was conscientious in checking the material and condition of the pipes and explaining all risks before proceeding. Once the problem was diagnosed, he laid out his recommendation and provided us a complete estimate. He completed the job quickly and we were not charged a penny more than he originally quoted. We are very satisfied and will use Mr. Rooter again when we need a reliable plumber. -
Review 28 (2024-10-15 - Rating: 5)
Had them out to replace hot water heater and add recirculating pump. They had 4 workers to do the job. All were extremely knowledgeable and friendly. They finished ahead of schedule and cleaned up their mess. I will definitely use them again. -
Review 29 (2024-09-17 - Rating: 5)
Lucas was very professional and did a great job installing my kitchen faucet. Abigail in the office also went above and beyond to find the special waterfall faucet that I needed. Would definitely recommend and will go through them in the future 🤙 -
Review 30 (2024-11-02 - Rating: 5)
Brent was very helpful and quick to fix our outdoor plumbing issue. He was very friendly and would recommend using him again! -
Review 31 (2024-09-26 - Rating: 5)
Arrived within 20 minutes after appointment set. Completed three simple plumbing repairs and was done within an hour. Was as though he was never called. In, out and reasonable price. Highly recommend!!! -
Review 32 (2024-08-21 - Rating: 5)
Brent was truly a pleasure to deal with. Having our pipe burst in the middle of the night along with dealing with with HVAC problems defintely wore me down. He took his time explaining my options and helped me better understand the actual problem with the pipes. I appreciate his kindness and patience. Will be calling them for any future problems. -
Review 33 (2024-08-30 - Rating: 5)
The job was done extremely well. The young man who came to my home, was on time and knowledgeable. He worked very deliberately and did a great job. He was also kind and courteous. I appreciate everything about the work. -
Review 34 (2024-11-10 - Rating: 4)
Jon-Eric Kilts and Lucas Seacord were quick in assessing the damage and was transparent on replace/repair cost.They both got the job done beautifully in a calm but quick manner and now I have no issues with my plumbing and drain that were the causing the issue. -
Review 35 (2024-09-25 - Rating: 5)
Lucas Seacord was outstanding when fixing our bathroom sink. He replaced the s trap with a more efficient p trap. He snaked the pipes, checked the outside lines. Plus, he crawled under our house twice. Lucas did his job with diligence and honesty. We will be recommending him to anyone who needs a great plumber. -
Review 36 (2024-11-04 - Rating: 5)
Lucas was great. Called on an emergency for a toilet, installed the toilet and did a very nice job. Such a pleasant and kind young man. Will use Mr Rooter again because of Lucas. -
Review 37 (2024-08-18 - Rating: 5)
We had a leak in our shower and Lucas was quick and professional. He explained everything he was fixing so I wasn’t in the dark. He even went above and beyond and re-taped our shower head after my hack job! I would 100% recommend Mr. Rooter plumbing to anyone! -
Review 38 (2024-10-29 - Rating: 5)
My experience was awesome. Lucas Seacord was able to help us today with our clogged double-sink using the Picote. He is very professional and friendly at the same time. Gracias Amigo!!!! -
Review 39 (2024-04-29 - Rating: 5)
Backed up sewer line, is never a good way to start a Monday, but the folks at Mr Rooter, made the whole thing easier to deal with. Timely response, combined with excellent customer service from the time I called, until the job was completed, was a refreshing change. The technician that was dispatched out, explained everything in great detail, and was very thorough with everything he did. Would definitely recommend, and use them again. Might add that price point was very competitive. -
Review 40 (2024-10-19 - Rating: 5)
They were fast getting out to us bc I tried to replace a part on the hot water tank and could not get the pipe tight, we smelt gas so we shut everything down and went outside to wait. They came immediately to fox tge problem.We have had them fix a few thing in our home and they never disappoint.Thank you -
Review 41 (2024-08-06 - Rating: 5)
I had a real head scratcher of a plumbing issue that took 2 visits from Jon-Eric Kilts. He stayed at it in the horrible heat both days until he figured it out. He was professional and explained everything that was happening plus the cost involved. I will always use Mr. Rooter and probably ask for him specifically if hes available. The office called every time to tell me when he was on the way. Great experience for a messy problem. -
Review 42 (2024-10-12 - Rating: 5)
Lucas was great! Very thorough, and even identified a leak that probably saved me thousands of dollars in the long run! Highly recommend his services! -
Review 43 (2024-08-21 - Rating: 5)
Lucas did a great job! He came to help within 30min of setting the appointment. He worked quickly and effectively. Would definitelyrecommend. -
Review 44 (2024-11-25 - Rating: 5)
Very prompt, professional, informative and courteous. Brent Glaser is an excellent representative for Mr Rooter. -
Review 45 (2024-10-16 - Rating: 5)
If you need any plumbing work done, definitely asked for Brent at Mr Rooter Plumbing. His work is very detailed and efficient! -
Review 46 (2024-06-28 - Rating: 5)
Brent and Lucas were the best dudes ever! They were prompt, to the point, HONEST, and saved me a ton of money. They complimented my house and did a free water heater inspection. 100 percent calling them for plumbing from now on. BIG THANK YOU! - Jana -
Review 47 (2024-04-04 - Rating: 5)
Two of their guys (Brent and Lucas) came out on short notice close to the end of the day and stayed an hour and a half after they wouldve normally gone home to install a brand new cleanout on my sewer connection. They were quick, efficient, friendly, and made sure to accommodate me with transparent pricing and service recommendations. If anyone is looking for a good crew to come out and handle a plumbing emergency, Id recommend this company to anyone. Their fast and thorough work was greatly appreciated! -
Review 48 (2024-09-06 - Rating: 5)
Always comes out the same day that I called. Very pleased with the work they do and have never had any problems with their work. Yes! I will call them again with my next problem. -
Review 49 (2024-09-12 - Rating: 5)
Lucas was super fantastic and nice. He did a great job fixing my sink and making sure the problem was completely resolved! -
Review 50 (2024-10-08 - Rating: 5)
I needed to have a water hookup for my refrigerator replaced and Lucas is the guy that did it.He was very friendly and professional. He knew what he was doing and got the job done without leaving me a mess to clean up.If Im ever in need of plumbing repairs again, I will request Lucas! -
Review 51 (2024-12-31 - Rating: 5)
Great service and Brent Glaser is a very professional guy and always does quality work -
Review 52 (2024-06-14 - Rating: 5)
Mr Rooter has done several plumbing jobs for me. Great service, always prompt. They give you pictures of the damaged and explain exactly what needs repair and the cost up front. They guys are always professional and do great work! Highly recommend this plumbing company!!! -
Review 53 (2024-08-23 - Rating: 5)
Lucas was a top notch tech, quoted and completed the job in a quick and professional manner, was very friendly and extremely knowledgeable and did a great job. Would highly recommend -
Review 54 (2024-04-27 - Rating: 5)
We had an emergency sewer line job on a Saturday, and Mr, Rooter was quick to respond. Brent did a great job explaining what he was going to do, as well as walking us through the camera scoping and showing us exactly where the problems were. He was courteous and thorough with his work, and we really appreciated it on such short notice! Would definitely use them again. -
Review 55 (2024-09-25 - Rating: 5)
Lucas was very polite and friendly, He did a great job, He was very neat and clean, I would recommend him to anyone that needs work done. -
Review 56 (2024-10-09 - Rating: 5)
Brent came right out and fixed the sewer stoppage. Discovered broken pipe and replaced that the same day. Very courteous, friendly, and answered all my questions. -
Review 57 (2024-08-21 - Rating: 5)
The technician came out on a Saturday morning to unclog our drain. We had a houseful of company, so we were very relieved to have our problem solved so quickly! -
Review 58 (2024-11-02 - Rating: 5)
The service was excellent and completed installing a new sump pump timely. I want to thank Brent for a job well done. -
Review 59 (2024-04-03 - Rating: 5)
We highly recommend using Mr Rooter for any of your plumbing needs. They are professional, timely, flexible and easy to work with. They discussed our issue with us and listened to what we wanted to accomplish. They went above and beyond our expectations! Thank you Scott and Tim! -
Review 60 (2024-09-14 - Rating: 5)
Lucas came out and was knowledgeable and figured out what was going on...Brent came with the machine and all is cleared and good to go... Great job and I appreciate how promt and quick yall got out here and got me fixed -
Review 61 (2024-07-12 - Rating: 5)
Dylan and Tim worked tirelessly to repair our pipes and leaks. We had bursted pipes in our crawl space which required them to work in a tight space and even dig to fully access the pipes. We’ve had an ongoing issue with multiple plumbers attempting to repair. Our problem was fully resolved. These gentlemen exceeding our expectations! -
Review 62 (2025-01-03 - Rating: 5)
Having to call on a holiday weekend with a major sewage issue is never fun, especially when you are supposed to be leaving town in a few hours. Brent and his team were able to get there quickly, assess the situation, get things dealt with, and then helped us reach out to a restoration company and get them started so we could still leave on our long planned family vacation. They called us throughout our trip updating us on the work plans as needed and helping us to make decisions from afar. We were so impressed and very grateful for their quick, efficient work and kind demeanors! -
Review 63 (2024-10-08 - Rating: 5)
The plumber was friendly & very knowledgeable about his job. I would definitely request him again. Sorry I cannot remember his name. -
Review 64 (2024-09-04 - Rating: 5)
Brent did a fantastic job. On time. Shared with me exactly what he was doing. Cleaned up, restarted the gas and the water, checked for leaks. -
Review 65 (2024-10-21 - Rating: 5)
Lucas was amazing, knowledge, and got our issue fixed extremely fast! I would highly recommend! -
Review 66 (2024-04-26 - Rating: 5)
Scott and his crew at Mr. Rooter are great. Squeezed me in to address a leak/backup, did great work and explained my options for addressing repairs in detail. Didnt feel like I was being sold or upsold on anything, Scott was awesome in reviewing my options and pricing was reasonable/competitive. Quick to address all my issues, friendly, professional, and easy to work with. -
Review 67 (2024-12-14 - Rating: 5)
Lucas was very friendly and quickly replaced old, rusty cutoff valves for new washer. -
Review 68 (2024-10-05 - Rating: 5)
Lucas from Mr. Rooter was very professional. He identified the problem and proposed a simple solution. Came in, fixed it, left in a very timely manner. -
Review 69 (2024-06-05 - Rating: 5)
If you need a job done quickly, call Mr. Rooter! We had water backing up into out bath tub and water leaking from the washing machine connection. They were able to diagnose and get things running smoothly again in just a few hours! -
Review 70 (2024-10-30 - Rating: 5)
Lucas got here in a flash, replaced my refrigerator water supply line, and gave excellent service, all at a reasonable price!!! -
Review 71 (2024-05-28 - Rating: 5)
Jon-Eric Kilts was awesome. He was punctual and went over everything with us! He was very knowledgeable and made sure that everything was working properly and to our expectations. Would definitely use Mr. Rooter/Jon-Eric again! -
Review 72 (2024-07-13 - Rating: 5)
They got the work done and were super nice! They explained what was going on and what they were going to do to fix the problem. The only item I wasn’t a fan of was that they do not cover the holes that are made to find the problem. -
Review 73 (2024-08-08 - Rating: 5)
Lucas did an outstanding job! Showed and explained everything to me and gave me some good recommendations for long term fixes -
Review 74 (2024-11-01 - Rating: 5)
Ive had Brent out twice now and both times he is so courteous and professional! -
Review 75 (2024-08-10 - Rating: 5)
Prompt. Clean. Fantastic work. Lucas was the nicest technician and offered clear information and worked hard to help us on a Saturday. -
Review 76 (2024-09-28 - Rating: 5)
Lucas was very pleasant, kind and quick. Checked every possible problem I could have. Dude a great job. -
Review 77 (2024-04-15 - Rating: 5)
I have had MAJOR sewer problems for 2 years! Numerous companies digging up my yard and no one ever found or fixed my pipe. Mr Rooter came out and not only located the pipe, or what was left of it, but came up with a fix and got it done within a week of meeting me. They ended up spending more time so my fence didnt have to be cut or concrete cut to get to the main. I am so relieved to be able to have that taken care of. David, Scott, Hayden and Dallas were so pleasant and worked so hard to help us out. I will NEVER use anyone else again! Thanks for doing everything so fast and efficient. -
Review 78 (2024-05-21 - Rating: 5)
Brent and Lucas were amazing to work with! They were very friendly and explained everything I needed to know about my service. The worked efficiently and offered assistance in the future if anything happened to not hook up cortectly wih our fridge. -
Review 79 (2024-04-13 - Rating: 5)
Mr Rooter plumbing has always been professional and very knowledgeable when they have repaired any plumbing problems that I have had! -
Review 80 (2023-11-21 - Rating: 5)
These guys are awesome! I called because I had a root that had grown through my main sewer line. These guys came out in 30 minutes and had put a camera in it and found the clog (photo attached) and had cleaned it out. Then cammed the whole rest of the line to make sure everything else was good. Was about $350. Took about an hour and a half in total. Brent was super informative and a nice guy. These guys are good 👍. -
Review 81 (2024-02-19 - Rating: 5)
Brent and Lucas were extremely friendly. My appointment was from 8am to 10am. They were here shortly after 8am. And they were finished replacing my leaking and old hot water heater by 1022am. They cleaned up behind them selves I am a return customer for Mr. Rooter and will think of them whenever I need any other plumbing repairs. GREAT JOB. -
Review 82 (2024-10-17 - Rating: 5)
The professionalism and personalism of Brent was outstanding! He will be my first call every time for my plumbing needs! -
Review 83 (2024-12-20 - Rating: 5)
Lucas was great. Everyone was professional and the fix was done in a timely manner. -
Review 84 (2024-05-10 - Rating: 5)
Brent and Lucas replaced our water softener, fixed a leaky shower and busted water hose pipe. They were professional, thorough and friendly. Would highly recommend any and all plumbing needs with them! -
Review 85 (2024-10-16 - Rating: 5)
Lucas did a great job cleaning out our sewer line. I will recommend him to everyone. -
Review 86 (2024-04-03 - Rating: 5)
The excavation crew did an excellent job. They do great sewer work. I would definitely recommend them to family and friends. To anyone who hires these fine gentlemen, you will not be disappointed. -
Review 87 (2024-07-02 - Rating: 5)
Very very pleased with my service. Lucas was great…. polite and knowledgeable. I called at 1:15AM and he was at me door at 7:45. -
Review 88 (2024-03-07 - Rating: 5)
I have used Mr. Rooter before and have always been pleased with their work. Today I called for help with my toilets which needed updating. Brent and Lucas were friendly, helpful, and courteous. They assessed my problem and efficiently went about fixing them.I never have to hunt for a good plumber because I know when I call Mr. Rooter they will send plumbers like Brent and Lucas to solve my problem. One call problem solved. -
Review 89 (2024-03-06 - Rating: 5)
John was thoroughly professional but very friendly and educational as well. -
Review 90 (2024-04-12 - Rating: 4)
I give 10/10 for customer service. I had a clogged drain in a 2inch diameter bathtub drain that exhausts into the yard via a 10-14 foot pipe. the plumber was in and out in about 40 minutes or less and it worked like a charm. I would use their service again for more complicated services. To unclog the drain was $325 and for that price, I could find someone cheaper so Im highly unlikely to use them again for that. -
Review 91 (2024-12-19 - Rating: 5)
Lucas was timely and professional.I will be requesting him again in the future -
Review 92 (2024-01-23 - Rating: 5)
They did a great job. They quickly came out and diagnosed the problem water heater then got the parts needed. I appreciate the extra effort getting the water that leaked from the bad water heater out of the carpet, which really wasn’t their job but they realized I was laid up on crutches. Mr. Rooter has always been responsive to my and my real estate clients needs. -
Review 93 (2024-09-17 - Rating: 5)
John was quick, friendly and knowledgeable. He really knows his stuff! Thanks again -
Review 94 (2024-10-12 - Rating: 5)
Lucas with Mr. Rooter was professional and got our toilet working in no time! Will use Mr. Rooter in the future for any plumbing issues. -
Review 95 (2023-09-28 - Rating: 5)
Frank and Brent did an excellent job. Frank explained what our sewer issues where and showed me on the sewer cam before and after the water jet cleaning. He was excellent at explaining everything and making sure we understood what he was telling us. Frank gave us good options for now and our future sewer needs. Both Frank and Brent were professional and very personable. We would highly recommend this company to anyone who needs sewer cleaning, repair, or replacement. We live an hour from Wichita and after talking to them in the morning they had there guys out in the early afternoon and they stayed until the job was complete. -
Review 96 (2024-01-25 - Rating: 5)
I called after hours, my sump pump quit working and water filled the basement. My service man came out the next morning it was the morning we had a lot of snow.He quickly identified the problem, replaced my sump pump.Service was quick, my service repair man was very informative answered all my questions.I am very impressed and would recommend Mr. Rooter Plumbing of Wichita, KS for your sump pump needs.Thank you for a job well done. -
Review 97 (2024-12-24 - Rating: 5)
Fast response to my call. Lucas was efficient and he explained what he had done to fix my problem -
Review 98 (2024-07-03 - Rating: 5)
Disaster averted -Timely, responsive, thoughtful, and highly skilled.I am thrilled with the outcome and thankful for the experience and logical decision making that saved me $350 right from the beginning.I noticed standing water rising at the basement drains, and thankfully I noticed it early, before it had filled the basement.Lucas and Dallas came in and gave me a professional initial assessment and recommended a different approach that saved me from an unnecessary service, and quickly solving the problem.I have a duplex property and have tenants who should only be inconvenienced as little as possible, and a blocked drain means they cant use the shower or bathroom. Lucas and Dallas arrived on a moments notice, arrived early, and went above and beyond to perform a thorough service.I felt so confident in their advice and sincerity that I inquired about a service contract where they would inspect and maintain my lines going forward. My property is 100 years old and I want to catch problems before they become disasters. -
Review 99 (2024-02-13 - Rating: 5)
Brent and Lucas were both on time and very personable and got right to work and did a very good job of showing us what was wrong with our property!!! Two great guys!!!Knowledgeable, professional, personable, and they were a delight to work with!!!Will definitely call Mr. Rooter again, because of Brent and Lucas!!!!! Thx, James -
Review 100 (2024-07-31 - Rating: 5)
Lucas did a fabulous job. He was informative, fair, and personable. I would highly recommend this service. -
Review 101 (2023-08-02 - Rating: 5)
Thank you very much for the prompt service on my well. The young man (Brent) who performed the work was knowledgeable, professional and was able able to diagnose the problem very quickly. He explained the problem and what my options were. The work was accomplished more quickly than I anticipated and I now have a workable sprinkler system. I would recommend Mr Rooter very highly as they certainly provide great service. -
Review 102 (2024-12-05 - Rating: 5)
Had a great experience would highly recommend this service and Tec to everyone. -
Review 103 (2024-04-11 - Rating: 5)
Brent and Lucas came to house and investigated as to where the water problem was coming from. After showing me on their camera it resulted from many tree limbs in the sewer leading to my house. The were able to clean it all out so the water could drain out. They did all this a timely manner. Thank you guys! Jane G -
Review 104 (2024-04-13 - Rating: 5)
Mr. Rooter showed up on time, Tim was very polite, professional and knowledgeable. Tim completed the work in a timely matter. I would recommend calling this company again for any plumbing needs again. -
Review 105 (2024-06-16 - Rating: 5)
The service I received was fast (same day as I called) and the technician was very professional. I was given a two hour window as to when the technician would arrive. The work was completed within that two hour window. -
Review 106 (2024-06-27 - Rating: 5)
Brent was informative, thorough and efficient cleaning an outside drain and installing a new sump pump. Totally satisfied with the work. -
Review 107 (2024-11-06 - Rating: 5)
They came out super quickly and replaced the toilets quickly and neatly while we remained open for business! -
Review 108 (2023-12-07 - Rating: 4)
Called for a clogged kitchen sink. Where out earlier than they said they would be. Technician were very friendly and were very respectful to me and my property. Paid $324.00 for running snake 50 to 60 foot. I think it’s a little on the high side for that service but then again I could have done it myself for cheaper but choose not to so I guess I paid for it.Could probably find same service cheaper if I would have shopped around. This would have been a five star had it cost around 200-240. -
Review 109 (2023-12-05 - Rating: 5)
The technician’s provided a detailed installation/service quotes. They also offered some recommendations when asked but did not push any extra products. Both were very detailed, organized and professional during the installation/service. I will be calling Mr. Rooter for any further plumbing needs. Thanks. Jeff -
Review 110 (2024-02-23 - Rating: 5)
Excellent service! Brent and Lucas did a great job with our service, even noticed a different existing problem and got us taken care of. Will definitely call again for any future plumbing/water issues. -
Review 111 (2023-09-14 - Rating: 5)
Very highly recommended, i plan to use in the future next time I need a plumber! Very nice lady that took my call, gave me an appointment that fit my timeline, and they were here on time. Tim was the technician and he was very friendly, was quick with the job, and did good/quality service. -
Review 112 (2023-07-12 - Rating: 5)
Dayton showed up on time. He was very professional, explained every step he was taking and gave us an accurate estimate of the cost. He completed the job and cleaned up after he was done. Would recommend Mr Rooter Plumbing to any of our freinds ! -
Review 113 (2024-10-18 - Rating: 5)
Mr.Rooter did a great job with our sewer line replacement a few years ago so we gave them a chance for our water supply line break/replacement. Bid was very competitive and gave us options on how to fix it as far as materials and code compliance. Best thing was that once they heard we were without water for days- they rearranged their schedule and got to us that same day! Mr.Rooter has multiple types of financing. The crew were efficient, knowledgeable and very polite. If we need any plumbing work done in the future- I know we can count on Mr.Rooter. -
Review 114 (2023-08-01 - Rating: 5)
From start to finish, Mr. Rooter was prompt at getting us scheduled, responding sooner than expected, being very knowledgeable and educational to us and very professional. We will be setting up annual maintenance with them due to how great the company was in what felt like an emergent situation to us. Great jobs everyone, keep up the good work! -
Review 115 (2023-12-09 - Rating: 5)
Jon-Eric came by for a slow-draining bathtub. He went right to work and quickly identified the problem. The issue was solved in a timely and efficient manner. Im happy to have reliable, dedicated people working on important aspects of my home. Thanks again! -
Review 116 (2024-09-04 - Rating: 5)
Thank you Brent for coming out to unclog my laundry line He was very helpful in answering my questions fully recommend them -
Review 117 (2023-04-19 - Rating: 5)
I am so pleased with the service my mother received. They answered the phone and sent someone right away. They were able to make the repairs the next day. While the cost was big we feel that it was reasonable. All of the staff were courteous and respectful. They made my mother feel comfortable. I highly recommend this company especially for emergencies. -
Review 118 (2024-09-03 - Rating: 5)
Very clear about what had happened to my old garbage disposal was very efficient putting in the new one very nice young man -
Review 119 (2024-02-21 - Rating: 5)
Highly professional, great attitude, vast knowledge of what needed to be done. I was very very satisfied with Brent and Lucas both. Would like to recommend them for anyones plumbing work and more. -
Review 120 (2023-07-21 - Rating: 5)
Mr. Rooter quickly helped us out of a bind: our tank water heater sprung a rusted out leak in the bottom, AND the shut off valve wasn’t working. Water kept pouring onto the concrete floor in the basement. 15 minutes after our call to Mr. Rooter, Brent and Dallas were at our house working on the problem. Within an hour and half to two-hours, they were done and I had a new water heater that I likely won’t have to worry about again anytime soon.Really appreciated the quick action, and Brent and Dallas going the extra mile by providing advice on best care and accident prevention—thank you! -
Review 121 (2024-10-10 - Rating: 5)
My laundry drain was overflowing. Brent investigated and gave a full explanation of what needs done. Brent worked a long time and was very helpful. -
Review 122 (2024-03-20 - Rating: 5)
Brent W and Lucas took such great care while fixing an issue we had. Such kind, respectful and professional plumbers. Would 100% use them again! -
Review 123 (2023-03-16 - Rating: 5)
I had multiple plumbing repairs including new water heater installation, pipe leak repair, water shut off valve repair, and others. Brent did an excellent job in all repairs. He is extremely knowledgeable and professional. I feel very confident in all his repair work and will definitely be calling him again if any new problems arise. -
Review 124 (2023-05-27 - Rating: 5)
Mr. Rooters will definitely be my first call from now on! I had called multiple other plumbers and they had ghosted me or fallen through, but Mr. Rooter was quick and timely and was able to get my washer drain fixed the day after me calling them. The technician who came to help us, John, was incredibly professional, kind and thorough in His work so I would suggest them to anyone looking for a plumber! -
Review 125 (2024-12-14 - Rating: 5)
We had a plumbing emergency that needed to be addressed quickly. After 5 other companies told me it’d be a couple days, we called Mr. Rooter and they sent someone out within the hour. John was very professional and told us exactly what it would cost before he did the work. No hidden fees, just a quick response and a problem solved. -
Review 126 (2024-04-09 - Rating: 5)
What fast service! Issue happend at 6:30pm yesterday and by 0830 this morning you all were here on top of it. Brent and Lucas are the best! Thank you guys for helping to fix my shower plumbing problem. -
Review 127 (2024-05-08 - Rating: 5)
Very professional and did a great job for us. This is the second time using Mr. Rooter and they are now our go to company for our plumbing needs. -
Review 128 (2024-04-03 - Rating: 5)
Brent and Lucas did a fabulous job! They were very professional, worked quickly and efficiently, went above and beyond. Highly recommend! -
Review 129 (2021-10-04 - Rating: 5)
Jon was amazing today. He showed up before he thought he could, worked very efficiently and diagnosed our problems! He did a very accurate assessment of the next steps to correct our problem and called for back up assistance and additional equipment! He and Brent did a great job of getting our drains open and did multiple tests to make sure they had everything open, they cleaned up the area where they had to work and made every effort to make sure all was good before they left. They left contact info in case we had any issues or questions and said to contact them if anything came up. We are more than pleased with the service we had today and would highly recommend both of them to others. We were so fortunate to get them on a Sunday and get our issues resolved. Thanks to both!!! Good company and great service!!! Thanks for weekend service. We would have been in a bad place without the extra service! -
Review 130 (2022-10-17 - Rating: 5)
We were having an estate sale and the basement floor drain started backing up. Our calls to 4 other plumbers/drain cleaning companies were going to be anywhere from 1 to 5 days. Called Mr Rooter and they were happy to come out quickly and Dayton was on-site within 60-75 mins. He was professional, polite and worked around the large crowd in the house for the sale! Couldn’t have asked for a better tech to have come out. -
Review 131 (2023-03-20 - Rating: 5)
Had Brent Glaser replace my toilet valve. He showed up on time and was quick and professional. He also made it clear how much it would cost if I wanted him to do other things that I asked him about and made sure I approved before doing anything that would cost me more. It’s always a little scary using a company I haven’t used before, but thankfully this experience was very good. Thanks!An edit a few months later. I requested their service for a second time this year on a different issue, and their resolution was once again quick and quality. I will certainly be calling them for my future plumbing needs. -
Review 132 (2024-02-27 - Rating: 5)
John was very polite and he was able to get the job done very quickly. The customer service and urgency to come out and get things fixed were amazing. -
Review 133 (2021-10-19 - Rating: 5)
We have had an issue with the sewer backing up in our basement since we bought our house, 7 months ago. Weve had other companies look at it but none could tell us what the issue was. We had used Mr. Rooter once before, at a previous location, and were very happy with their service. We called them again and they arrived exactly when they said they would. The technician was very helpful and ran his camera through the line. He showed me the video and explained the options for cleaning the line. We chose one of the options and two more guys showed up with the machine needed for the cleaning - one was the owner of the company! During the cleaning, they discovered the sewer line where it exits the house was damaged to the point that they recommended replacing it. He took the time to explain to me, as well as my husband and father-in-law over the phone. Not once did I feel pressured or like they were talking down to us. They just laid out the facts and took the time to answer all of our questions. We decided to replace the pipe and they had it done quickly. They were even careful not to destroy my rose bush - digging by hand around it so it wasnt damaged! We were very impressed with their professionalism and how hard they worked. Thank you Mr. Rooter! -
Review 134 (2023-01-25 - Rating: 5)
I called Mr Rooter to assist with a bathroom remodel and they did an amazing job.Brent and Scott showed up when they said they would, they worked efficiently, they explained and walked me through the job, they cleaned up after them selves, and the work looked very professional.I would definitely work with them again and would recommend them to anyone. -
Review 135 (2024-02-26 - Rating: 5)
I called for an urgent repair and they responded quickly, clearly identified and communicated the problem and the recommended repair, a five man crew responded and made quick work of the repairs. Great work and fair pricing! -
Review 136 (2024-05-16 - Rating: 5)
Brent and Lucas were so professional and did an excellent job fixing out water leaks and cleaning out our clogged drains!!Thank you! Such a relief to have a professional the job right! -
Review 137 (2024-06-06 - Rating: 5)
Very quick to respond, arrived the same day and fixed the issue. Extremely friendly and professional. Would hire them again in the future. -
Review 138 (2023-01-21 - Rating: 5)
I called in a panic and talked to Abigail who was super efficient and friendly and had Jon Eric here ASAP. He immediately diagnosed our problem as roots in our drainage pipe between house and lagoon. He took care of it for us very efficiently and we felt very reasonably priced as well. He will definitely be who we call next time we have an issue! We would highly recommend this company! -
Review 139 (2023-05-26 - Rating: 4)
I needed an out-door faucet replaced, and Im not a plumber and didnt want a swimming pool in my basement, so I called Mr. Rooter. They were incredibly quick, not meandering or milling about, while still being friendly and professional. Four out of five simply because it was a touch more than I was expecting. That being said, I still plan on making them my first choice for future work. -
Review 140 (2021-10-19 - Rating: 5)
I called Mr. Rooter and talked to Scott Cochran the owner at 8:00 a.m. in the morning. He found out we had 2 small children that needed their bathroom and shower. Mr. Rooter had a full schedule but Scott asked Abigail his scheduler if she could find an opening to help us in today. At 10:00 a.m. Abigail called and said someone would be over in a few minutes to help us. That was incredible quick special service.Tim the serviceman from Mr. ROOTER was very nice and very skilled.Tim was determine to fix my problem.We had two small children that needed their bathroom. He cared a great deal that these small children would be able to live in their house immediately.All the employees at Mr. Rooter were highly skilled, very nice and really cared. I would strongly recommend Mr. Rooter to all my family and friends. -
Review 141 (2022-10-25 - Rating: 5)
I submitted a form online this morning and someone called within 15 minutes of my request. She said a technician would be out within 30 minutes and he definitely was. Brent Weekley showed up and definitely solved the issue almost immediately-he gave me some good information and also some preventative measures to take as well. He had a good attitude and he is very helpful. Not often do you find people like him in this line of work! Had to be a reason for me to pull this number up to call! Thanks Mr Rooter -
Review 142 (2023-01-31 - Rating: 5)
Very professional. Timings wonderful. Very kind, considerate. Called Rooter Plumbing Sunday & technician come over about hour before scheduled. Monday came over & put in new piping to tub, new faucet, new spickets. Abigail called from office, letting me know about scheduled time, again letting me know technicians on way; asking if Im ready. Very Professional, Quality work. -
Review 143 (2024-04-26 - Rating: 5)
Had MR.Rooter out to water jet a sewer main, very responsive from the get go and was early to the appointment, Hayden and Dallas did an excellent job getting us taken care of thanks again!! -
Review 144 (2023-01-07 - Rating: 5)
An excellent experience. Called before scheduled time to say they had a cancellation, so technician arrived, solved the problem, and was on his way before my scheduled appointment. Listened carefully, explained what he found at each stage, open and up front about costs, and most importantly, fixed the problem. Will definitely use again. -
Review 145 (2022-10-10 - Rating: 5)
Called Mr Rooter as I normally do.Jon-Eric Kilts the service technician showed up hours earlier then promised which fit my schedule perfectly.Explained all my options for sewer line cleaning.Jon-Eric preformed the work and drains work perfectly now.He was prompt, courteous, professional.Highly recommend this guy !Thanks -
Review 146 (2021-09-02 - Rating: 5)
I almost gave up in my search for a professional to assess my obsolete basement lift/grinder unit, but Mr. Rooter’s representative answered the phone and quickly connected me with the right professional for my job. The scheduling process was flawless and efficient and I was informed and updated via text messages so there would be no surprises.Brent assessed the services I requested, but also recommended that I replace the sump pump since it was nearing life cycle replacement. That was a good catch on his part and I believe saved me a mess down the road.He performed all services thoroughly and effectively explained what he had done in terms I could understand. He’s obviously customer oriented and was professional, courteous, and friendly as he completed my job well within the assigned time frame.As a result of my positive experience, I intend to recommend Mr. Rooter to my friends and family here in Wichita.Bravo! -
Review 147 (2024-12-18 - Rating: 5)
Lucas, John Eric and the dig crew did a great job installing an outside clean out and picoting our main line. -
Review 148 (2024-05-11 - Rating: 5)
Jon-Eric Kilts was great! Unblocked my sewage pipe and did it quick! Very communicative and nice guy too -
Review 149 (2024-12-31 - Rating: 5)
Great experience, professional, did everything as they said. -
Review 150 (2023-11-01 - Rating: 5)
Scott knows our plumbing and when we call he instantly picks up where we left off last time. We have an older 1930s home and he is keeping us in great shape. Very professional. -
Review 151 (2021-10-24 - Rating: 5)
Thank you Mr. Rooter Plumbing. I had a clogged sewer drain and Thanks to service man John, I no longer have a problem! John arrived on time, was professional & polite, and went to work and fixed the drain, in a timely manner! I am very happy with the results! I will definitely recommend & use this company for any future repairs! By the way, this happened on a Saturday & repaired on Sunday!Life is good & John is my Hero!! -
Review 152 (2024-07-19 - Rating: 5)
Brent quickly fixed my issue. He also was very helpful and informative. -
Review 153 (2023-10-05 - Rating: 5)
Tim was very nice. Was at my house in less than an hour. Gave me my options, and price. Got the work done well, and in a good amount of time.Thanks,Keith -
Review 154 (2020-01-13 - Rating: 5)
I discovered today that the connections on my hot water heater were about to burst. A quick call to Mr. Rooter brought a plumber to my door within an hour. Danny Wells was extremely polite and professional. He quickly assessed the situation and got right to work . He had to replace the water heater. And he did so by himself. Which was quite a trick hauling a 13 year old water heater filled with calcium up 12 steps from my basement. When he was done he meticulously checked all of his connections and made sure there were no leaks. I am confident Mr. Rooter was the right call to solve my problem. I have a tremendous amount of confidence in their workmanship and professionalism.I had some small issues in plumbing today but Brent Weekly of Mr. Rooter handled it professionally and took just as much care as a much larger job. Very courteous and polite he was extremely helpful and proficient. Some people dread calling a plumber but with the positive experiences I have had with Mr. Rooter instead of anxiety I can now call them with relief. Thanks Brent you were great today. -
Review 155 (2024-04-08 - Rating: 5)
Prompt, thorough and efficient. Explained my options and cost upfront, identified where the blockage was, discussed the solution with updated cost, and with my approval completed the job. What a relief, thanks! -
Review 156 (2022-10-17 - Rating: 5)
I have been a customer of Mr. Rooter Plumbing for years and I can always count on them for fast and courteous service. Brent is who usually comes to our service calls and he is very friendly, knowledgeable and helpful. He always remembers us, even from our old address. I would highly recommend you give them a call for any of your plumbing needs. -
Review 157 (2023-02-04 - Rating: 5)
Brent came to look at my water heater this morning for a diagnosis on why I couldnt keep my pilot lit. We discussed a few options and I opted to replace the unit. Great guy, super professional and was back the same day (soon after) and had my new unit installed in less than an hour. Cant recommend this service enough! -
Review 158 (2024-06-11 - Rating: 5)
Great service, great job to Tammy & Tim they are professional. Mr. Rooter Plumbing is highly recommended. -
Review 159 (2023-05-08 - Rating: 5)
Brent and Dallas from Mr Rooter went above and beyond to solve the mystery of the water leaking from our attic. They were courteous, meticulous and thorough and found the problem and replaced the cracked pipe efficiently and carefully. The company is very professional as are its technicians! -
Review 160 (2024-06-29 - Rating: 5)
Lucas was very professional and efficient. He had our pipes cleared out in no time! -
Review 161 (2022-11-01 - Rating: 5)
I’ve had Mr. Rooter out for several jobs over the last year and will continue to use them in the future. The show up in a timely manner for emergency situations and take care of problems quickly and efficiently. I am impressed by their professionalism and they work hard to get you taken care of with communication of each step along the way. They do not complete work that is not discussed so you are never surprised by charges that you were not expecting. I highly recommend Mr. Rooter. -
Review 162 (2024-10-19 - Rating: 5)
John Eric Kilts did a wonderful and thorough job. Very friendly, professional and a great work ethic. Seems to care about his customers. Will definitely call for him again -
Review 163 (2022-10-25 - Rating: 5)
First, they came out on a Sunday emergency call. Assessed problems. Did all necessary to stop further damage. Then came back first thing Monday morning, replaced hot water heater, resolved other plumbing issues re pipes, water etc for refrigerator. All this in the cold rain. Top notch professionals with pleasant personalities. Excellent communication pros to customers. Highly recommend. Great reps for Wichita. -
Review 164 (2019-09-29 - Rating: 5)
Scott and Brent of Mr. Rooter removed our old 1-piece shower, then installed a new 48” Sterling 4-piece shower, plus new plumbing for the shower. Before the work was started, we were told and shown shower options and received a detailed estimate. In choosing a shower, we were offered much creative leeway. There was never any lag time in communication. The shower is exactly what we wanted and the installation looks perfect. After the shower was installed, they continued to work non-stop on replacing our water main shutoff valve, a damaged section of the floor and drain pipe for the toilet, the toilet flange, and the toilet shutoff valve. With the additional work they completed, our bathroom is now ready to have the floor tiled. All of the work was completed in one day. Scott and Brent each gave us expert advice and helpful information, which we really appreciate. Such as shower head placement, suggesting tiling above the shower if we wanted, identifying that our water main shutoff valve wasn’t working properly, explaining the floor repair, and even recommending a drywall installer to tape and mud. They were knowledgeable, polite, professional, organized, and efficient. Both were diligent in making sure we were happy with the product and service we received and completely cleaned up before leaving. Our experience with Mr. Rooter was excellent and without stress. We plan to use their service again. -
Review 165 (2022-09-02 - Rating: 5)
The first Technician, Tim, arrived on time, was professional and friendly. He spent a long time trying to get an accurate location and cause for the sewer blockage, while referencing notes left by a technician on a previous but different repair. He then called his office to have another technician bring out extra equipment, at no charge to me so that together they could nail down the issue.The problem was identified and clearly explained, with options for a cheap fix, not guaranteed to be successful, or a more expensive long-term solution which involved digging and adding a new clean out point to a previously inaccessible sewer line.I chose the long-term fix. Scott, whom I believe is the owner, gave me a price with a few discounts.It was more than I expected or wanted to pay to be honest, but now I have what I believe is a long-term fix for a 1950s clay sewer line that had no access for cleanout. They were able to take care of it the very next day.2 years ago they did another repair at the distant end of that same line, the tap where it meets the city sewer, the failure was clearly visible as they showed me the camera going down the line.That job too was done quickly and professionally, with every step and every option explained clearly. On this 2nd job Tim inspected that previous repair and showed me the camera and it is clearly still solid and clean.All in all, this company has provided me with good technicians who know what theyre doing, have patience, are polite and very professional, and so far Im totally happy with the results of their work.They will give you the big picture, and if like me you have a 70-year-old clay sewer line causing problems, bear in mind that you get what you pay for. I did. -
Review 166 (2021-09-05 - Rating: 5)
Had a clogged toilet and called them out on Sunday of Labor Day weekend. Person I talked on the phone was super friendly, helpful and had somebody out two hours earlier then scheduled. Brent (our tech) was super friendly, professional and got the job done. Would definitely recommend Mr Rooter and would definitely use them again. -
Review 167 (2024-09-22 - Rating: 5)
They saved the day as we had my daughter’s birthday party and well a sewage backup Mr Brent Glaser came out quick was able to fix the issue very polite and professional! Prices was reasonable! I will definitely use him again! -
Review 168 (2024-09-12 - Rating: 5)
Absolutely the best service I have had from any commercial provider. The communication was prompt and knowledgeable. The technician was 1st class and the customer service was A+. I would recommend to anyone needing a plumber to not to look any further. Mr. Rooter is top notch! -
Review 169 (2024-12-11 - Rating: 5)
Lucas was friendly and took care of our problem quickly! -
Review 170 (2023-06-23 - Rating: 5)
This is the 2nd time Jon-Eric and Frank have come out for plumbing work,sewer clean out and replacing water line and valves. They are both very professional, explain the work they are doing and the cost. They always clean up everything when they are done. Show you the repairs.. I highly recommend them!!! -
Review 171 (2024-03-03 - Rating: 5)
Brent did a great job. Very friendly guy, thank you for getting to us as fast as you did.. Will definitely recommend you to friends. -
Review 172 (2024-11-16 - Rating: 5)
Lucas did a fabulous job. Hes very thorough and communicates well with customer I would use Rooter again. -
Review 173 (2023-01-13 - Rating: 5)
Scott was very professional and they did a great job for my mother. They arent the least expensive but you get what you pay for. They were able to fix all of the issues I had from using less expensive plumbers. -
Review 174 (2021-08-26 - Rating: 5)
I had Scott and Stan out to clear my drain and they both were very nice and respectful. They were very informative and we’re able to fix my issues for a reasonable price. I’ve used this company many times for clogs, repairs, and replacements and I will continue to use them many more. -
Review 175 (2020-03-06 - Rating: 5)
Brent came out to our property today, and he literally just made us customers for life. He deserves a raise and to literally be showered with praise, because it is hard to find help that good. He honestly made me feel like Im getting my moneys worth. I wasnt sure we were even going to spend any money today. A big-name competitor quoted $3,000, Mr. Rooter was a fraction of that and Brent literally took care of all my problems right then and there. For that high quality of professionalism, punctuality, and workmanship, I was more than happy to pay him right then and there.In this economy it is hard to find good quality help, and even harder to be sure where to spend your money, but Mr. Rooter really does outclass the competition in every way. One company asked for $100 to even show up to give me quotes for work, what?? 2 companies didnt even answer their phones, and one company gave me a $3,000 quote doing no inspection, and turns out he was wrong and that would have basically been $3,000 down the drain. I wouldnt trust your money to any other company. Mr. Rooter is the best by far -
Review 176 (2022-06-17 - Rating: 5)
Brent W has been to our home quite a few times over the last 2-3 years. Every time he has been polite, engaging, and never seemed like he didn’t have our best interest in mind. He helped us today get a new water heater talked to us about financing and made what should’ve been a very stressful frustrating situation seem fine and less scary. Would recommend him to anyone! -
Review 177 (2023-01-12 - Rating: 5)
This company was awesome to work with. The technician, Brent was super informative, professional, and punctual. The job was huge and he and his crew got it done perfectly and in record time. I highly recommend this company! -
Review 178 (2022-11-09 - Rating: 5)
Plumber Dayton was very knowledgeable and courteous. He let my husband see everything he was seeing on the camera they had to use. We specifically called Mr Rooter because we have had many sewer issues and needed someone with a camera to go down the line. We will use them again. -
Review 179 (2024-09-30 - Rating: 5)
Lucas, did a great job, took every precaution to keep the area clean. Worked the clog carefully and repeatedly snaked the problem area. Problem resolved. Lucas was very personable and knowledgeable about plumbing issues. Thank you to Lucas and Mr. Rooter for getting out there so quick fixing the clog. -
Review 180 (2018-05-07 - Rating: 5)
From the call into the office to schedule an appt, everyone was so helpful and nice! They were able to quickly get me in the very same day. I was given a call when they were headed my way. Chris was very professional and helpful! He was able to quickly fix my issue and got everything back to working great! The cost was very affordable and they offer easy payment options. The office even did a follow up call later that day and made sure everything was going good! Very impressed. I would highly recommended them to anyone and they will always be who I call! Thank you so much! -
Review 181 (2020-04-16 - Rating: 5)
Brent wasn’t your typical plumber. He was amazing, honest, provided many service options, flexible and exceptional people skills. 5 star is understatement and company deserves a 10!!!! Thank you for sending Brent for my service call. Let me not forget to mention wonderful/pleasant ladies in the office. I will definitely continue to use Mr. Rooter and you guys made it easy to do business with. -
Review 182 (2024-09-21 - Rating: 5)
Fast and reliable service! Had a plumbing emergency and they were available to help right away!They sent Jon-Eric kilts to the rescue! He was very professional, and got the job done! He worked hard on fixing the problem even though it was VERY hot outside he didnt let it get in the way!I highly recommend this company and the service technician Jon-Eric Kilts! -
Review 183 (2021-04-07 - Rating: 5)
We needed a water heater. Mr Rooter responded the day I called them. Brent was very professional, and the work was very high quality. Several days later we had a minor issue with the installation. Bret came back out, fixed the problem in minutes. I would recommend Mr Rooter to anyone that needed a plumber. -
Review 184 (2020-01-23 - Rating: 5)
We had a “middle of the night” water backup due to sewer line had become plugged and the water softener waste water couldn’t bypass the clog and backup up into the basement utility area. Yes, middle of the night flooding truly is stressful. We immediately called Mr. Rooter.Brady Basgall was the technician.He arrived on schedule, professionally dressed, polite and very focused on making sure he understood our issue and fixing it on the fastest, less cost impacting way. He kept us informed of everything he was seeing along the way and advised of what would be the best solution to remedy.After analyzing them potential cause of the water backup, he advised it might be in best interest to start out with scope first, to determine if it was an actual clog or other issue. The scope is much less expensive then going straight to a Rooter cable. Plus, he advised that most of the time, he clear a lot of the clogs with the camera itself, thereby preventing having to charge more for a Rooter cable. Plus, he advised that if the camera does find the clog and can’t clear it, and he would have to use the Rooter cable, he will then not charge the camera effort and merely charge the Rooter cable effort only.Brady exhibited complete professional attitude the whole time he was here.He was polite, professional and very focused on meeting our needs in the most efficient, economical and less intrusive method possible.The other benefit of using Mr. Rooter, is that you can sign up for an optional 3 year coverage protection plan, that provides you with reduced pricing, priority attention in emergency situations, and overall working history of efforts competed at your location, to better assist future technician of prior issues and fixes. Additional discounts are also applied to any other service or product you choose to have them provide or perform.If I ever have another issue related to the type of work they perform, I will always call them first. -
Review 185 (2024-02-09 - Rating: 5)
Brent was professional and knowledgeable. Got us back up and running in a timely manner. We will definitely be calling Mr Rooter again if needed! -
Review 186 (2019-02-25 - Rating: 5)
Mr. Rooters services were exceptional! Brady was the technician assigned to us and he was friendly, very knowledgeable, and explained everything all the work that was being done. He was extremely professional. He even took the time to checkout additional plumbing throughout our home to make sure everything was up to par and working correctly. If all of there staff is a professional and knowledgeable as Brady was, I will definitely be using them again. -
Review 187 (2019-12-14 - Rating: 5)
Mr. Rooter came to my rescue on a cold winter night. I called around 3pm and the service man Danny worked late, but had my new water heater installed by 8pm. He was qualified, friendly and efficient. The quality of his work was good. And he installed ventilation for free. -
Review 188 (2020-02-05 - Rating: 5)
I’ve used Mr Rooter a couple times for various projects - always a good experience. Great communication related to scheduling and pricing, timely service, friendly people. Most recently, Brady did a great job fixing up my kitchen. Answered my questions, polite & professional, got it done! -
Review 189 (2021-02-13 - Rating: 5)
They let me know when Daniel was coming and the sent a nice picture of him. He was very personable and knowledgeable! He told me what to do to prevent my sump pump line from freezing again. The price was very reasonable. I called Friday after 5:00 PM and they were here first thing in the morning! They are my go to plumber! -
Review 190 (2019-12-22 - Rating: 5)
The woman who answered the phone was professional, kind, and able to send a tech out immediately. The tech, Brady, showed up in a half hour - as promised - and quickly diagnosed the issue of our garbage disposal going bad. He provided options, specific pricing, and immediately replaced the disposal after we made our choice of product.Brady also let us know about other services when I mentioned that we were considering some bathroom remodels. He was extraordinarily professional and courteous throughout his time here. I will definitely use Mr. Rooter in the future for our numbing needs! -
Review 191 (2018-10-15 - Rating: 5)
We had a great experience with Mr. Rooter. Our technician, Edgar, was extremely knowledgeable and great to work with. They let us know our costs up front and even discounted our bill for work that was done that didnt really help our issue. We will use Mr. Rooter for all our future plumbing needs. Extremely happy with our service. -
Review 192 (2024-08-29 - Rating: 5)
I called Mr. Rooter last night. They had Lucas over to give me an estimate this morning, which I truly appreciate. From the start he showed his knowledge and confidence in solving the problem. It was an easy decision to book his services. Lucas showed his great customer service skills and even gave me some tips on how to prevent future problems. I would highly recommend Lucas and Mr Rooter! -
Review 193 (2023-07-31 - Rating: 5)
Had a water leak due to clogged drain line.. over flowed into basement ceiling and sheetrock damage. Mr. Rooter sent out Dayton to clear our drain..service was ahead of time and Dayton was very professional and knowledgeable..he checked with camera for the issue and then cleared the stoppage in short order..this nessescitated pulling a toilet to access the line..He handled all tasks promptly and efficiently..cleaning the area after completion...outstanding work..thank you Dayton and Mr. Rooter... -
Review 194 (2024-02-19 - Rating: 5)
What amazing guys on the dig crew! Thank you for everything with installing the clean out and the clean up was exceptional after the job! Highly recommend!