TropiCool Heating Air Conditioning Plumbing

Located in Westerville, Ohio

Address: 275 Old County Line Rd P, Westerville, OH 43081, United States

Phone: +1 614-739-8866

Rating: 4.8

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Incredibly nice and professional team! Was very courteous and kept me in the loop the entire process of figuring out where a mystery leak was coming from in my plumbing. They tried to be as minimally invasive as possible, and when they did have to unfortunately cut into my drywall, it was done in such a way itll be a breeze to fix.Even dealt with my very curious cat who wanted to be involved in what they were doing.Priced very well and very prompt service. Thank you so much!

Review 2 (2024-02-23 - Rating: 5)
I want to give TropiCool Heating Air Conditioning Plumbing and its owner, Brian, a well-deserved five-star rating without hesitation! In all my years of experience, I have never encountered an HVAC contractor as passionate and knowledgeable about their craft as Brian. His enthusiasm for HVAC systems, load capacity, and everything related is truly unmatched.What sets Brian apart is not only his expertise but also his exceptional responsiveness. He responds to messages quickly and is always ready to lend his expertise. Over the past five years, I have relied on TropiCools services without fail, and I have never encountered any issues.Brians dedication to customer satisfaction knows no bounds. He always goes above and beyond, even outside of regular business hours, by Facetiming and guiding me through solutions to issues at 7 AM on a Saturday or responding to repair calls at 9 PM on a Sunday for properties I manage.Brian and the TropiCool team are highly reliable, trustworthy, and an absolute pleasure to work with. They are my go-to for all furnace and AC repairs, HVAC, and plumbing work. I highly recommend them to anyone in need of top-notch service and expertise. Thank you, Brian & Team, for consistently exceeding expectations!

Review 3 (2024-06-22 - Rating: 5)
Our A/C went out unexpectedly during the hottest week of the year and TropiCool was able to do a same day repair. Chad came on time was able to make the repair quickly with parts he already had in the truck. He was very professional and communicative. Highly recommend!

Review 4 (2024-06-20 - Rating: 5)
Nothing like coming home from a vacation and finding out that the AC decided to take a vacation too! Especially when it’s a zillion degrees outside. We had almost given up hope that our antique system could be repaired, but TropiCool Heating Air Conditioning and Plumbing had the parts on the truck and Chad worked hard doing the repair to get us in the comfort zone! AmazingThanks TropiCool 🌴

Review 5 (2023-12-18 - Rating: 5)
Trevor and his team did an outstanding job. We were stranded the day before Thanksgiving, and he had us back up and running in a few hours tops. Owner even stopped out and checked on us. And, they were significantly less expensive than the other providers you hear advertising on Columbus local radio stations. Highly recommended!

Review 6 (2024-02-13 - Rating: 5)
I had TropiCool install a kitchen sink, faucet, and disposal. I also had a bathroom faucet and bathtub faucet replaced. I couldnt be happier with the quality of service, the kindness of the employees, and the promptness of response. From the office staff to the service people, this company is top notch! Ask for Trevor, hes awesome!

Review 7 (2023-05-23 - Rating: 5)
AMAZING!!!! Had a new high efficiency furnace and A/C installed at my house replacing the original almost 40yr old system. Aaron and Hector were wonderful to work with (according to my wife). They even texted me with answers to questions that I had written on paper for the day of installation. They cleaned everything up before they left, hauled all the old equipment, boxes for new equipment, etc. away when they were done.I got an email confirmation for my appointment, then a text message the morning of confirming the appointment. I even got a text when the guys were on their way, so I was able to let my wife know.I highly recommend this company if youre searching for an HVAC company. Friendly and professional from start to finish.

Review 8 (2023-07-01 - Rating: 5)
They were brought in to help remedy an issue caused by our electrical contractors. Were prompt, quick, and professional throughout the entire endeavor. Kept us comfortable and were polite throughout the entire process. If we need new HVAC stuff, will absolutely get a quote from them as part of our normal process. Very happy.

Review 9 (2024-05-21 - Rating: 5)
Made an appointment Monday night and someone was out at the house Tuesday morning to identify a problem with the AC. Problem was solved in an hour or two and we are now enjoying a nice and cool home even though it’s 90 outside today. Would recommend.

Review 10 (2020-09-01 - Rating: 5)
The technician Aaron was very polite, and professional. took the time to explain what could have caused my hot water tank issue. very fast and prompt service. covid compliant very appreciated. first time using and will definitely schedule for furnace check up later this fall.follow up to my original post. The technicians Aaron and Shane had to replace my water heater cost of new control valve and age of unit made it more economical to replace. They were on time, very professional, very thorough, and got the job done very quickly. They also were very clean no mess left after the job. I dont envy them lugging those items in and out of the basement. They explained what they had done and answered any questions that I had.I will definitely be using World Class Services again. They made this very stress free.

Review 11 (2023-01-02 - Rating: 5)
I had plumbing leak in my basement just before New Years Weekend and right after the cold weather when many people had their pipes busted. I got Trevor Wells contact through my neighbor. I actually got a permission to text him to show the issue on late night and he responded, communicated, instructed me what to do. He promised to come out the next day and fix the problem. The office was great with coordinating the appointment. Trevor came early, fixed the problem in no time. He was professional, knowledgeable, explained the issue. The site that he had to fix looks cleaner now then the original joint that the builder did. I would definitely recommend Trevor Wells and this company in the future. Thank you.

Review 12 (2021-12-11 - Rating: 5)
We needed a plumber preferably the same day. We called and Deborah was so upbeat and positive and said she would check with service team in the field. She called back in 10 minutes and had a plumber scheduled for later in the day. Todd arrived, master plumber for 30 some years. Great personality and went right to work. Had the parts we needed and completed the repair in half hour. Excellent experience.

Review 13 (2020-05-27 - Rating: 5)
World Class Services helped me with my air conditioner when it stopped working on the HOTTEST 90 degree day. Another company took 1 look at my unit and told me I needed to completely replace it and gave me an $8K estimate. World Class Services came out after hours to look at my unit and were able to quickly find the source of the problem. The technician, Shane, walked me through what he was checking for and helped me understand the WHY behind it. He triple checked everything - both with the unit outside and the vents inside and made sure all were working properly before he left. He truly wanted to help me figure out the source of my issues and wasnt just looking to sell me something. Cant recommend this company enough!

Review 14 (2019-10-14 - Rating: 5)
Bryan and Shane have come out to my home and provided great service at a fair price multiple times. They really helped us out in a crunch on short notice. They installed a gas hookup on my dryer, they are the only company in Columbus that does this. They installed a ceramic cooktop and a faucet. A couple of weeks later my hot water heater went out, they found the replacement and did a great job installing and hooking up. They carried out the old one all at a really reasonable price. Great team. Highly recommend this company!!!!!

Review 15 (2021-09-14 - Rating: 5)
Bryan was extremely professional and explained to us all of our options when our A/C went out. He advised us that our system was able to be repaired and it wasnt a done for! Needless to say, they made the repair and we couldnt be happier. Were finally cooled back down and so thankful for World Class Services and their team. The service really was a World Class Experience. They are our now our go-to HVAC and Plumbing company!Thank you!

Review 16 (2024-01-02 - Rating: 5)
Just had my furnace installed with Tropicool,Very fast responding company that took care of my furnace installation right after the holidays! I am very impressed with the work done by the installers. Will be coming back for all my HVAC needs!

Review 17 (2020-12-09 - Rating: 5)
Todd, the technician, introduced himself, donned paper slippers before entering, clarified our experiences with the furnace and went right to work.He willingly shared his insights on the furnace issues with my husband and showed him the defective part.He proceeded to replace it and to test the results.We used our $50 coupon and were pleased with the service Todd provided.This was a same day as the request serviceand the second time we have used World Class Services in three years.. Their magnet is on our refrigerator and we will call them again, if necessary. We highly recommend them without reservation.

Review 18 (2021-07-05 - Rating: 5)
Todd Heming was excellent. He was very friendly, yet professional. He took the time to explain each step along the way, why it was important, and what steps we needed to do in the future. He was very patient with us as we never had an AC unit before. We were very pleased with the information services he provided. World Class Services came very highly recommended by our daughter-in-law and Mr. Heming lived up to that assessment.

Review 19 (2022-09-07 - Rating: 5)
I had an appointment today 9/7/22 with a plumbing issue and Trevor Wells came to my residence. He was very professional showed up on time and was very knowledgeable about all my plumbing concerns. I would definitely request Trevor again for any future plumbing problems that I may encounter. Great company to do business with and very reasonable pricing. A++++

Review 20 (2021-09-08 - Rating: 5)
Todd was great and we were thrilled that World Class Services could fit us in on the same day for a minor emergency. He arrived early and got our water heater ventilation system fixed. It was in a very sad state, and by the time he was done it was looking and working great. Would recommend.

Review 21 (2023-05-15 - Rating: 5)
The pilot light on our hot water heater needed a re-start on a late Saturday afternoon - we were at a complete loss - Brian got on the phone with us and very patiently and professionally walked us through the re-start process. Saved our weekend!! Great service!!

Review 22 (2020-03-04 - Rating: 5)
Bryan Burke came out to the house to give us a quote on a new furnace and air-conditioning unit to replace our old heat pump. He was extremely professional and courteous and was very informative in explaining our current system and the options that we had to replace everything.I had quotes from several companies and Bryan was able to explain the difference between World Class and others.Great company with great people. Highly recommended.

Review 23 (2022-02-14 - Rating: 5)
They exceeded my expectations. They performed a clean move of an old AC unit. Very satisfied with the work.We recently had a new AC installed. Shane was a very good tech. The people are the reason you stick with World Class. I always felt like they were looking out for my best interest.

Review 24 (2019-07-11 - Rating: 5)
Scheduling, communication, and service are worth 5 stars! Bryan and Shane are very professional and were very thorough explaining my new HVAC system to me. As a first time homeowner, they both helped me understand my new system, gave me tips on energy efficiency, and came back out within a days notice to help me adjust airflow. Its easy to tell that customer service is their top priority!

Review 25 (2020-11-09 - Rating: 5)
Todd Hemming came out, arrived on time, called me when he was on his way. Todd was SO helpful. He did an amazing job. Our water heater got repaired and he just knew what he was doing. He answered all of my my and my fiancé’s questions (we had a lot). He was so awesome! Great price. 10/10 recommend. Thank you Todd!!

Review 26 (2022-04-06 - Rating: 5)
I recently replaced my electric HVAC system (heat pump and air handler) with World Class Services. Overall, my experience was professional and very straightforward, especially compared to some of the other HVAC companies that I reached out to. Todd, the technician who replaced my old system, was diligent and efficient--all the work was done in a day. I also worked with Bryan, the manager, to discuss different HVAC options, he was very helpful and not pushy. I would definitely recommend this company to others.

Review 27 (2019-05-15 - Rating: 5)
World Class Services has completed a number of projects for me as part of a kitchen remodel. They are always prompt and professional and deal with changing requests or additional work in stride. I still have more work to be completed as the project progresses and I have no concerns having them continue. They do great work and are fairly priced.

Review 28 (2020-09-05 - Rating: 5)
I want to give World Class Services the best review I can because thats what they gave us... the best. The best service we could ask for while replacing our heating and AC units. Its like we took a step back in time when customer service and doing a great job meant something. They were friendly, professional, prompt and clean. They did what they told us they were going to do and when they said they were going to do it. We were very pleased with the end results.Thank you Brian, Shane, and Aaron! We will not use anyone else. And we will be calling you guys for some electrical work in the near future.God bless!

Review 29 (2022-02-24 - Rating: 5)
On time, professional, courteous and installed water heater in time promised. Explained options and did not try to force me to make a decision on buying new or repair. Fantastic customer service by the two technicians who came to our home to perform install. Highly recommend.

Review 30 (2019-07-01 - Rating: 5)
Shane had worked on our air conditioning unit on Sunday morning. We called back around 8:00 P.M. Sunday night notifying World Class Services that the air conditioner was working, but not at max capability. Shane returned our call within 30 minutes and was at our house quicker than that! He fully corrected the situation with no additional charge. I want to sincerely thank Shane and World Class Services for superior customer service!! Well done!

Review 31 (2021-04-28 - Rating: 5)
We use WCS for annual service of our HVAC. This week in prep for the coming winter, Shane spent over 2 hours doing a thorough inspection, cleaning and calibration of our 2 furnaces. He was super focused on making sure we understood what he did and any options we might have for improving our systems. Friendly, thorough, professional and safe. I recommend the annual service membership; for $199/yr its worth every penny.

Review 32 (2020-08-04 - Rating: 5)
I needed my AC unit moved and reinstalled for a new concrete. They were able to come out the next day (my own company was going to be a week) to move and when the concrete was done, they came back and reinstalled the AC unit. They were very nice on the phone with my problem that I had. The two workers were professional, nice and efficient. I actually signed up to be a member (cheaper than my other company). I would highly recommend them.

Review 33 (2020-07-22 - Rating: 5)
Had two unexpected breakdowns in a matter of 4 days. Shane was very responsive to both calls, took time to share advice, and provides honest feedback. I was able to get both appointments ASAP and up and running with AC and hot water in a matter of hours. Great experience!

Review 34 (2018-09-01 - Rating: 5)
I have worked with this company for a long time. I am a loyal customer of Mr. World class services. Their team is extra professional! They take the time to educate the customer which is extremely valuable. Their HVAC, electrical and plumbing comes recommend. A pleasure to work with! Brian the owner is fantastic!

Review 35 (2024-05-28 - Rating: 5)
Shane came out and replaced our hot water heater. He gave us estimates on a couple of options, and answered all our questions and concerns. The replacement looks very professional and he cleaned up all debris and left the area very clean. I recommend this company to anyone looking for furnace or hot water tank repair/replacement. Awesome.

Review 36 (2021-07-06 - Rating: 5)
Our AC stopped working and they were able to schedule someone the next morning. Instead of trying to upsell me a new unit, the tech showed me the issue, had the part, and had it running in 15 minutes. Everyone was extremely pleasant and professional. I highly recommend.

Review 37 (2019-11-07 - Rating: 5)
I was absolutely pleased by my experience! Bryan was not only punctual and incredibly pleasant, but was able to explain all the steps to what he was doing and clearly forecasting what to expect in the future with my water heater. Would definitely recommend!

Review 38 (2020-02-28 - Rating: 5)
I worked with Bryan on a tandem HVAC and basement repair project. He needed to work closely with the basement guys in order to remove and reinstall the unit. He gave me a number of comparative quotes, showed up on time, had a solution for every issue that came up (reroute duct work, rerout spigot, corrected original ductwork, and even identified that my water heater was leaking). He and Shane were a pleasure and very professional. They got the work done timely and with good quality. I think we will pass inspection with flying colors. World Class Services is an appropriate name for these guys. Thanks for everything.

Review 39 (2019-07-03 - Rating: 5)
Shane came to my home to fix Air Conditioning. The system is 37 years old. He was kind enough to say it was time for another, rather waste our money on something that would only last for a moment. He consulted with us on the best system for our household. It was a pleasure having him come to our home.World Class is a great company..

Review 40 (2020-10-22 - Rating: 5)
Aaron was here on time and was very helpful. He helped us make an educated decision on the consultation day and there were no hidden fees. The installation was pain free and took no time at all. Very impressed with the work, and will be looking into additional services with them.

Review 41 (2019-12-01 - Rating: 5)
The bottom of our 11 year old water heater rusted out and flooded the basement several months ago. We needed it replaced same day due to a malfunctioning shut off intake valve on the water heater itself. I had to shut off the water to the entire house. To add to my dilemma I also wanted it replaced with my preferred brand. I called 2 other companies before WCS and was told it would be at least a week before they could get to me. I called WCS, explained the situation and they sent Bryan out within 2 hours. I had a new water heater installed a couple hours after that. No extra fees or up charge and the price was fair. And, WCS will come inspect and drain it free of charge each year.We had such a good experience with the water heater that we had Bryan out yesterday to do a checkup on our older HVAC system. He was very thorough and explained the “need to address” items and “future things to consider” without pressure. Bryan is prompt, courteous and takes the time to explain things clearly. He represents your company very well.

Review 42 (2019-06-08 - Rating: 4)
I found this company on Angies list. I appreciate Bryan Burkes professionalism and expertise. They came our the same day. The pricing for the diagnostic was an unbelievable $29 that was waived with service. My only issue is when Bryan and I were talking about pricing, we discussed the cost of the Stop Leak product, which I opted out of, but we did not get into the cost of the freon other than it would depend on how much the system needed. I expected it to be reasonable. He filled six pounds, and came to me with the invoice for $600, so $100/lb. I was in a bit of sticker shock. Its not unheard of, but defiantly high, considering I can by r22 for around 12/lb, or 30 lbs for $350, if I were certified. I was prepared to pay between $300 and $400. $600 really hurts, but I am at fault for not getting clarification before telling him to go ahead. Trust but verify I suppose.

Review 43 (2021-06-29 - Rating: 5)
We are a private school and small business, and in these times we have a tight budget. We chose WCS to provide quarterly maintenance for our 5 HVAC units as well as replace an expired unit today. As a school for young children, we cannot function without cooling during the summer months. We are pleased with the professionalism and priority they provide us when we are in need. They are extremely thorough with a high level of customer service.We look forward to working with them for years in the future.

Review 44 (2020-10-06 - Rating: 5)
Great experience! They answer the phone at all hours to schedule appointments. Other places misdiagnosed the problem and quoted $1000. World Class Services sent me a plumber who found the root cause and it was just a loose bolt on a toilet tank. Saved me a lot of money.

Review 45 (2020-01-30 - Rating: 5)
My experience with World Class Services (WCS)was phenomenal...The services person (Shane) was knowledgeable and took the time to explain the issue he diagnosed. He was transparent with the remedies and possible options and at no time did I feel that he was attempting to sell me something I did not need. WCS was the third of three estimates and based on the required work to be done came in by far the most reasonable. In the event I need any services to be performed in my home, there will be one call only (WCS)!

Review 46 (2021-08-05 - Rating: 5)
Great! Todd was very thorough and knowledgeable. Would love to have him continue to do our A/C and furnace maintenance! We are also interested in air duct cleaning, so will look into those services with you. Thank you, Todd!

Review 47 (2018-03-06 - Rating: 5)
Bryan and his team do amazing work. He is highly responsive and very affordable. They are the team we trust for our HVAC, Plumbing, & electrical needs!

Review 48 (2018-03-06 - Rating: 5)
I have referred numerous people to Bryan at WCS and they do an exceptional job. They answer the phone, show up, and get the work done. I highly recommend him for your plumbing, heating, air conditioning, and electrical needs.

Review 49 (2019-07-25 - Rating: 5)
My air conditioning was not cooling below 79 degrees. I called on on a Wednesday evening about 8pm. Bryan Burke was there in about an hour, was there for about an hour. $630 for 4 lbs. of refrigerant, stop leak and the emergency service charge. Recommended replacing the whole system if it leaked again. My house is just over 10 years old. The wife is happy and the house is cool again. :)

Review 50 (2023-07-03 - Rating: 5)
Dustin was on time and very proffesional. He had our AC fixed no time. The pricing was reasonable. Should the need arise, I would call TropiCool again.

Review 51 (2020-06-11 - Rating: 4)
Bryan was super polite and very detailed on explaining stuff to me. However their price are extremely high, I spent close to $400 for cleaning AC condenser alone. Yikes. Gotta pay for world class services obviously.

Review 52 (2022-11-01 - Rating: 5)
Our service representative, Todd, was prompt, friendly, informative and professional. He explained what he was doing and why and what we should care for our furnace in the future. We were especially grateful to see him as we had no heat and temps were in the 20s. Thanks, Todd!

Review 53 (2020-08-28 - Rating: 5)
Terrific job by terrific technicians. They are personable, honest, intelligent and they got to the heart of the electrical issue quickly and effectively. Truly amazing! Give WCS a call when you need help, youll be very glad you did.

Review 54 (2021-04-20 - Rating: 5)
Showed up and in one day fixed our A/C unit quickly and for a great price. Will definitely use world class services again. Also highly recommend them as well.

Review 55 (2019-03-25 - Rating: 5)
I want to thank Bryan & Shawn for stopping to help me this morning. I had my tire go flat on the interstate in the pouring down rain and they not only stopped to see if I was ok, but they also asked if I needed any help. My phone was dead and I had no way to call for help. They removed my flat tire and put on my spare tire in the pouring rain. I felt so bad that they got soaking wet, but I was so happy to have them help me so I could get to the hospital before my mom had surgery this morning. I will definitely be calling them for all of my ac and plumbing needs at my home!! They are such good young men to do what they did for me this morning!! Thank you again Shawn and Bryan!!!

Review 56 (2019-03-24 - Rating: 5)
Leaving no stone un turned, the techs with world class services provided us with superb customer service. Followed up with clean and tidy , quality work! These guys really know how to take it to the next level!

Review 57 (2020-08-02 - Rating: 5)
Called Sunday at noon for problems with our faucet. Had everything fixed by 5 PM that day. Very impressed by responsiveness and explanation of the job. Would highly recommend!

Review 58 (2018-06-26 - Rating: 5)
Bryan is our familys trusted go to heating/cooling man. Very straight-forward, reliable, thorough, and efficient. A real deal local professional! Go with him and you wont go with anyone else.

Review 59 (2020-07-27 - Rating: 5)
Requested a quote for some plumbing and gas line work and they were at my home within 5 hours, gave the estimate and completed the work same day. Would recommend based on the work and response time. Thanks!

Review 60 (2021-07-20 - Rating: 5)
Quick, on time and the Tech was very professional. Did not pressure me into buying a new HVAC. Found the issue with the AC, gave me a quote prior to repairing and was able to fix it quickly.

Review 61 (2019-03-24 - Rating: 5)
I have had and have the privilege in watching these two men work hard and stressful hours to strive for their dream in starting up a business in which they are passionate about and driven to succeed; deeply caring to service society with loyalty, honesty, compassion, understanding, knowledge, dependability, commitment and straight to the point WOW SERVICE. With that being said, I personally have referred to my physicians at Ohio Health that I have worked for for 18years with full confidence and excitement that this company is worth all , if not more, than what they provide: Heating and Cooling, Plumbing, Electrical work and more, their core values and moral values sewen into their work, with their honest opinions and advise for future maintenance obligations towards any customer. I strongly encourage anyone to check out WORLD CLASS SERVICES a growing company, bound and determined to succeed.

Review 62 (2021-10-27 - Rating: 5)
Have had Todd out twice and very happy both times. We have a residential boiler (already installed when we bought the home) and it is difficult finding someone who knows what theyre doing.

Review 63 (2022-12-27 - Rating: 4)
Appreciated their responsiveness to give our issue attention on Christmas Eve. Chad was very professional and helped educate me on the general operation of my furnace.

Review 64 (2020-08-03 - Rating: 5)
Shane was professional, genuine, and thorough. No BS. Resolved our A/C issue in no time at all. I would definitely recommend this company to friends and family. Thank you guys for the help!

Review 65 (2020-09-17 - Rating: 5)
I hired them to fix the clog in the kitchen sink.Technician was very knowledgeable and he fixed the clog issue and made sure there is no leaks in my plumbing which had before the fix.

Review 66 (2019-07-26 - Rating: 5)
Shane did a great job of fixing my AC. I appreciate how professional he was, and how he thoroughly explained all of the available options before completing the repairs.

Review 67 (2020-10-06 - Rating: 5)
Had an excellent experience with World Class Services, they took a very consultative approach in the sale cycle and in the installation. Extremely friendly and respectful service technician as well as professional and insightful.

Review 68 (2020-07-24 - Rating: 5)
Great service and very personable and honest! Not only did they evaluate, but they also educated me on how to properly maintain my system. Proud to be a member, and feel confident with them being our AC/Heat service!

Review 69 (2019-08-01 - Rating: 5)
Bryan did a great job. Gave a range of different price/service options which was nice. Would use again. Would recommend and use again.

Review 70 (2019-10-09 - Rating: 5)
Very detailed oriented. My technician was Shane. Excellent customer service, provided a remedy for the issue, and fixed it. I will use them again and thanks again for all you do!

Review 71 (2020-12-01 - Rating: 5)
Shane did a fantastic job! He was on time and professional. His quotes are reasonable and he doesnt do any hard sell.

Review 72 (2021-06-02 - Rating: 5)
Very friendly and patiently answered all my questions. The work looks amazing! Would definitely do business with him/them again and highly recommend. Charged exactly what was quoted as well.

Review 73 (2019-08-07 - Rating: 5)
Bryan was excellent - prompt, helpful and informative. The work we required cost much more than expected but the service was great.

Review 74 (2020-07-02 - Rating: 5)
A/c went out unexpectedly on a very hot day. Bryan came out within an hour, diagnosed the problem and had us back to cool by morning. A+ customer service and responsiveness.

Review 75 (2024-06-17 - Rating: 5)
The workers were friendly and answered all my questions. They were very professional, efficient and treated my property with care. They did great work with replacing my air conditioning.

Review 76 (2020-08-24 - Rating: 5)
Tod was very professional. He was very knowledgeable and courteous. Answered all our questions and concerns. Very pleased with the level of service. Would recommend to friends and family.

Review 77 (2020-11-10 - Rating: 5)
Water was leaking in kitchen sink. Todd arrived on time and followed Covid precautions while assessing and repairing the leak. Would definitely use again.

Review 78 (2019-07-05 - Rating: 5)
The customer service from World Class Service was excellent. I would definitely recommend them for your plumbing, heating and cooling needs.

Review 79 (2019-03-25 - Rating: 5)
Very pleased with the service. We own several rental properties and its nice that everything we need done can be done in house and quickly with world class service.

Review 80 (2021-07-30 - Rating: 5)
Todd is always helpful and informative. This was the second time we’ve used the company and will call again if we encounter issues with the home.

Review 81 (2022-12-06 - Rating: 5)
Trevor was Great! But Ive used World Class a few times and have ALWAYS had a great experience!!

Review 82 (2020-11-17 - Rating: 5)
Shane was very professional and explained what he was doing. Did seem to genuinely care about providing value rather than just making a sale.

Review 83 (2024-05-31 - Rating: 5)
Bryan was amazing. Very helpful and trustworthy! Really appreciated his time and effort.

Review 84 (2020-10-23 - Rating: 5)
Received services from Todd, who was very helpful and pleasant. I would definitely use there services again. Thank you for the help again!

Review 85 (2023-01-16 - Rating: 5)
Always prompt, friendly and reliable service! I’ve used them personally for my home and referred them to many clients and friends.

Review 86 (2018-03-06 - Rating: 5)
Fast, affordable, friendly service! Very knowledgeable and experienced team at World Class Services, number one call for all my HVAC needs

Review 87 (2024-06-03 - Rating: 5)
Bryan and Todd did an outstanding job! They were quick and efficient.

Review 88 (2020-05-27 - Rating: 5)
Great company from my experience. Shane was my technician and he was very knowledgeable and honest. Would highly recommend.

Review 89 (2024-05-28 - Rating: 5)
Great experience, good service, knowledgeable courteous tech, Chad.

Review 90 (2021-05-07 - Rating: 5)
A great company. Value meets quality. Everyone wad a pleasure to deal with and the installation was top notch.

Review 91 (2024-05-03 - Rating: 5)
We need new hot water tank and while here we up dated our faucets in master bathroom and bathroom #2Great work and care friendly service and loved their core values.

Review 92 (2019-03-26 - Rating: 5)
World Class Serivces Is A Top Notch Company! There name says it all. You won’t be disappointed with the service and professionalisms of the expert who comes out!

Review 93 (2024-02-22 - Rating: 5)
Great experience with Shane couldn’t have asked for a better service guy. Helpful all the way around.

Review 94 (2021-07-07 - Rating: 5)
Very friendly and professional,would highly recommend.

Review 95 (2024-05-31 - Rating: 5)
Great experience. Very professional crew.

Review 96 (2020-07-30 - Rating: 5)
Was able to identify the problem very fast and was able to solve it quick. Gave great recommendations on how to keep the problem from happening again.

Review 97 (2024-02-29 - Rating: 5)
Trevor is the best plumber I have ever used.

Review 98 (2022-06-01 - Rating: 5)
I have used them in my past and had a good experience and I also had another good experience

Review 99 (2020-11-19 - Rating: 5)
Honest, Punctual, and Great Communication every step of the way. They did exactly what they said they would. Highly recommended!

Review 100 (2022-11-09 - Rating: 5)
Very professional and did an excellent job.Would recommend to family and friends.

Review 101 (2019-03-25 - Rating: 5)
Great guys. Did a good job diagnosing and repairing my heating system.

Review 102 (2021-07-02 - Rating: 5)
Aaron and Shane were professional and courteous. We have a high risk child and both did not hesitate to wear a mask. They answered all my questions and took the time to explain. They did a great job installing my new A/C and coil. I will definitely use World Class Services in the future. Highly recommend A+ service 👌🏽

Review 103 (2020-11-25 - Rating: 5)
Grate company will recommend to frends and famley shane was a real pro

Review 104 (2024-02-18 - Rating: 5)
The team from World Class Service in Westerville is THE BEST! Our geothermal unit died during a period of heat and humidity and we could not find someone who knew anything about geothermal. I found World Class Service online and am so happy we did. They are experts and as important, they were friendly, respectful of our home, responsive and they truly knew what they were doing. We had a new unit installed within two days. This was the best customer service experience Ive ever had! Thank you World Class Service -- well never go anywhere else!

Review 105 (2020-05-25 - Rating: 5)
We have used their services on two occasions. Both times they were excellent. Shane did a wonderful job , was punctual, professional, and very helpful and friendly. I highly recommend this company.On 5/24/2020 (a holiday weekend) our air conditioner stopped. Bryan at World Class Services was there in 1-2 hours and had it running again, performing with a great attitude... he was world class!

Review 106 (2021-08-24 - Rating: 5)
Todd arrived same day (Sunday) to inspect my AC unit, which ended up needing extensive repairs. He was professional and courteous. He returned next day with all the parts and worked around my busy schedule to help us get working cool air back into my home during a heatwave! I am so grateful! Thank you!!!!Update: my sink clogged and I needed someone ASAP! Todd came out the next day and did the job in no time! Thank you again!

Review 107 (2020-12-07 - Rating: 5)
I had an emergency situation with a shower valve. I called the company on the weekend and the representative was there within an hour. Shane promptly assessed the situation and even called another company professional in to ensure the best possible approach for the old pipes in my complicated basement.The shower valve was promptly repaired and the quality of the work was superb. The cost seemed reasonable, especially considering it was the weekend. I would definitely recommend this company to anyone needing plumbing work.

Review 108 (2020-03-18 - Rating: 5)
The shut off valve on our hot water tank gave out causing us to have to shut off the water main until it could be replaced. I spoke World Class Services at 9:00 AM and Shane was at my door by 12:00 as promised. He not only replaced the shut off valve but upgraded it along with some of the copper tubing around it. This was accomplished within a half hour or so and he waived the $79.00 service charge as well. Shane was a pleasure to work with and explained everything he was doing while I observed. He even assisted me in draining and flushing the tank. I was charged only the flat rate for replacing the valve. I would definately recommend World Class Services for any plumbing, heating & cooling or electrical needs. .

Review 109 (2020-03-12 - Rating: 5)
I have used this companys services twice now. The level of professionalism is outstanding and each time they have called to say they were on their way prior to the service window indicated and showed up at the beginning of the service window. They are extremely responsive and I got an appointment and completely new water heater same day. Reasonably priced as well. Shane went over all the billing details and what would be included in my service. Highly recommend!

Review 110 (2021-08-23 - Rating: 5)
I cannot say enough about the level of quality and professionalism that I experienced while purchasing a new furnace and air conditioning unit from World Class Services. Bryan and his team went well above and beyond to provide the best quality, the most value and truly amazing customer service. While faced with a challenging dynamic, they bent over backwards and found solutions to deliver within my budget and timeline. The team was so responsive and available, I never had to wait for a call back or wonder when they would arrive. Best experience ever, I strongly recommend World Class - they have a customer for life in me!

Review 111 (2020-12-29 - Rating: 5)
From the beginning, everyone I talked to in the company was very helpful and professional. Aaron and Brian did a fantastic job explaining the issue and our options to get it resolved. Shane and Aaron who replaced the furnace did fantastic work and were very nice and professional

Review 112 (2020-11-13 - Rating: 5)
We had a great experience today. I called this morning and they sent someone out same day. Arrived on time. Wore a mask and booties. Completed the job efficiently. Price was reasonable, in my opinion. We would use again for sure.

Review 113 (2018-03-04 - Rating: 5)
Very professional and detail workmanship. I would highly recommend!

Review 114 (2020-07-27 - Rating: 5)
These guys were great. I had a A/C failure in the morning and by evening, the house was cool and everything running great. Todd was great. He made sure everything was working and took some additional steps to make sure it was clear of any dirt or debris.STRONG RECOMMENDATION!!! Call these guys.

Review 115 (2019-03-27 - Rating: 5)
Bryan and his team installed a water heater for me and I was blown away by their great customer service. I didnt know anything about getting a new water heater and they walked me through the whole process to help me understand everything.They also didnt try to sell me things I didnt need! Just provided me with the facts about everything and let me make my own decision. They made me feel like I was family!I would very highly recommend them and will be returning to them in the future for any of my needs.

Review 116 (2020-09-04 - Rating: 5)
This is the second time I have used this company. First time was for a new HVAC system and they were fantastic. Today I needed a toliet repaired and again service was top notch. Will use them again any time I need any work done. Highly recommend!

Review 117 (2020-07-15 - Rating: 5)
World Class Services is truly ‘World Class’. Shane has been to my house several times to fix problems with my AC system, AC ductwork and bathroom ventilation. He has been a pleasure to work with, and both he and his partner have done excellent work. I highly recommend World Class Services and I’m certain that I will call them in the future for all of my home service needs.

Review 118 (2020-04-24 - Rating: 5)
Shane and Brian did amazing work! They replaced our water heater a while back and came out to do our plumbing inspection. In the process, they found out that our furnace and ac units were unsafe and needed to be replaced. They work hourly and not on commission to sell us anything. They walked us through the reasoning and made us feel at ease. We highly recommend this place for any heating, cooling and electrical needs.

Review 119 (2020-09-15 - Rating: 5)
I cannot say enough fantastic things about World Class Service. From the quick response and timing on the quote, to the honest and no-bs explanations, to the efficient and excellent install, the team exceeded my expectations. I would absolutely recommend them for any of your heating, cooling or plumbing needs.

Review 120 (2020-10-05 - Rating: 5)
Service was excellent !! The plumber Todd arrived within the time promised. I also had an issue that came up before he arrived that he fixed. Todd gave me options for the water heater that needed replaced.Will definitely use them again!

Review 121 (2022-05-04 - Rating: 5)
Great service. Strong skills. Highly professional. WOW Service!!

Review 122 (2020-11-18 - Rating: 5)
Call this morning and got done in no time. “TOD”was was very Professional on what he does. Also consult on a few things. We’ll definitely use service again.Thanks

Review 123 (2020-08-06 - Rating: 5)
Shane and Aaron replaced my old hot water heater with a new, tankless one. They were prompt, professional and courteous. Pricing is fair and competitive. I would use them for future work.

Review 124 (2019-04-29 - Rating: 5)
Detailed and great work. Will call again in the future!

Review 125 (2020-08-26 - Rating: 5)
Inspected and tested two hot water heaters. Replaced electrical breaker.

Review 126 (2020-12-23 - Rating: 5)
I live in Westerville and selected World Class Services when my hot water heater went out because they are proximate to my home. I was pleased to learn they also live up to the high standard set by their name. My outage occurred on my Sunday. I tried to fix it myself all day Sunday. I gave up and, found them on the Bradford White website and called them Sunday night. To my surprise, a live-person answered the phone and scheduled my appointment for 10 am Monday morning. Shane Fahner, my technician, arrived on time and took the time to diagnose my situation and explain my options. I decided to go with the tankless system. Shane scheduled the job for the next morning. The installation was extremely professional, my wife and 3 kids love the new limitless supply of hot water. I was impressed with quality of workmanship in the installation and the space freed up by getting the 50 gallon tank out of the middle of my basement. Based on my personal experience I strongly recommend Shane Fahner and World Class Service for your Plumbing, HVAC or electrical jobs. They are a company and technician that I have found to be competent, fair, and trustworthy. World Class Services and Shane have the know-how, experience, customer-service mindset, and take the time to do the job right. You won’t go wrong by hiring them when you have a problem that needs fixed

Review 127 (2022-11-11 - Rating: 5)
In and out with no issues. Very easy overall.

Review 128 (2020-11-03 - Rating: 5)
Unclogged drain in basement. Todd was friendly, professional and explained what he was going to do and did not mine answering my questions. Would use this company again.