A-1 Sewer & Drain Cleaning Service

Located in Waterloo, Iowa

Address: 433 James St, Waterloo, IA 50702, United States

Phone: +1 319-233-3695

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
I don’t normally post reviews but I have to give credit where it’s due, this team is amazing! Chris came out short notice late at night due to a backup in the kitchen! Was super helpful, quick thorough annd got the job done. Most of all had amazing customer service! I highly recommended this company to anyone!!

Review 2 (2024-12-27 - Rating: 5)
Very nice guy came out and fixed our problem fast. Explained what he was doing and where/what the problem was. I highly recommend them. I will use them in the future. Also very fair prices!

Review 3 (2024-11-04 - Rating: 5)
Bath tub was clogged. I tried to open it but didn’t have a snake long enough. Called A - 1. Chris came out in the two hour window as promised and had it open in minutes. Great guy. Super knowledgeable and friendly. I Highly recommend A 1.

Review 4 (2024-10-04 - Rating: 5)
Our kitchen sink was backed up. We called A 1 this morning and received service by 2pm. Julio did an exceptional job of cleaning out our lines. He was knowledgeable, efficient and courteous. I would highly recommend A 1 Sewer to anyone needing their drains cleaned. Excellent work and thankyou, Julio!

Review 5 (2024-12-06 - Rating: 5)
Chris and his team are easy to get along with and very responsive. He never leaves us hanging and always gets the job done for us!

Review 6 (2024-06-01 - Rating: 5)
I had several inches of water in my basement from the storm. My friend Josh also my hvac guy recommended A1. Very pleasant on the phone with my 6:30am panic call. They were able to fit me in, even with all of their other calls from the storm. Very knowledgeable and explained everything to me. Super friendly, all around great people.

Review 7 (2024-12-31 - Rating: 5)
Got here same day and fixed my issue. Reasonably priced and friendly technicians.

Review 8 (2024-09-25 - Rating: 5)
Jeremy is the greatest and pleasant to have him come does his work well always nice conversation always seems like me have known him for a long time

Review 9 (2024-06-20 - Rating: 5)
Very pleased with the professional ,friendly and quick service with A1 Plumbing. From the nice lady that answered the phone, to the technician Jeremy. I would definitely use there services again, if needed. Thank you !

Review 10 (2024-03-21 - Rating: 5)
I had a bad sewer and drain problem that backed up in my basement drain. I calledA-1 Sewer and DraIn and got an appt right away that same day. The price quote was very reasonable. When the technician Jeremy did my sewer he was fast and efficient. He was very pleasant and answered all my questions. I needed a sewer cap replaced and he replaced the cap because he had it on his vehicle. Saved me from going somewhere and buying one. Very pleased with the service and price. Would definitely recommend A-1 Sewer and Drain Service to anyone!

Review 11 (2024-08-10 - Rating: 5)
This company has always been my go to! Great communication with me and my tenants! Thank you!

Review 12 (2023-05-10 - Rating: 5)
I recently had the pleasure of working with A1 Sewer and Drain, and I have nothing but praise for this outstanding company! From start to finish, their team was professional, knowledgeable, and efficient. They arrived promptly and quickly assessed the issue with my drain, then went to work resolving the problem.Their technicians were friendly and courteous, and they took the time to explain what they were doing and how I could prevent future drain issues. They also left my home clean and tidy, with no mess or debris left behind.Overall, I was extremely impressed with the quality of service provided by A1 Sewer and Drain. Their rates were fair and competitive, and I would highly recommend them to anyone in need of drain cleaning services in the Waterloo area. Thank you, A1 Sewer and Drain, for a job well done!

Review 13 (2024-08-08 - Rating: 5)
Very professional, fast and prices are good, will continue to use there services and recommend highly.

Review 14 (2023-07-10 - Rating: 5)
In May we needed a toilet replaced. They were very fast to respond, come out and install. In July some of the bolts had loosened and the toilet was beginning to leak. The warranty on install had expired, but they were very quick to respond and rectify the situation at no cost. A great company to work with, and Chris the owner deserves high praise for how his organization is run. Will definitely recommend to others, and use again if I ever need service again.

Review 15 (2024-03-06 - Rating: 5)
Had a sewer line back up and explode in our basement. A1 came the next day and unclogged the line, explained exactly what went wrong, and gave tips on what to do going forward. One of the great service calls at my house! I wouldnt call anyone else!

Review 16 (2023-01-09 - Rating: 5)
Jeremy was our tech and he was absolutely amazing. Very professional and didnt give up until my issue was resolved. He was thorough and quick. Couldnt have asked for better service. Will definitely use them if I ever need to. A+++!!!!!!!! Way to go!!!

Review 17 (2024-11-13 - Rating: 5)
Thoroughly professional and dedicated to fixing my sewer as quickly and cheaply as possible without compromising quality

Review 18 (2022-12-04 - Rating: 5)
We had a major drain issue. They had to come over on 2 separate days. Day 1 3 hours of snaking the drains. To no avail. Day 2 camera and jetter truck. Half a day later we have good pipes again. Chris is a great guy, he explained the process and was extremely fair in what he charged us. I recommend 100%. Thanks guys

Review 19 (2024-06-25 - Rating: 5)
Chris was the tech and came quickly and cleared the clog in a few minutes. Very professional and friendly too.

Review 20 (2022-09-17 - Rating: 5)
We had drain issues on the weekend which is never a good deal…contacted A-1 because they had been recommended by friends…Patrick came out and was extremely courteous and helpful with our problem and the biggest thing was he didn’t try to rack our bill up with services he didn’t think we required..he genuinely seemed to want to help us out and when you are in a situation like this on a weekend it’s very easy for people to try take advantage of you and this was not the case with Patrick! We would highly recommend this service!

Review 21 (2024-06-24 - Rating: 5)
Had Jeremy 2 come to do a drain/ sewer clean out. Did awesome job ! Found tree root. Will be calling A-1 again !! 👍

Review 22 (2024-06-21 - Rating: 5)
Chris and Julio were awesome! Quick response. Very knowledgeable. Highly recommend.

Review 23 (2023-04-02 - Rating: 5)
Chris is awesome! I had a drain blockage and he knew exactly what to do to clear it. Even on short notice he got the job done quick and had a great attitude. 10/10 would highly recommend!

Review 24 (2023-07-01 - Rating: 5)
The company is great. Chris came out same day for a clogged pipe. Took care of it quickly and efficiently. Everyone we interacted with was very kind and helpful

Review 25 (2022-11-26 - Rating: 5)
They have been to my house twice in the last few months and not only fixed my issues, but answered any questions I had and were willing to explain and show me what they were doing. Very friendly, courteous and got the job done quickly!

Review 26 (2022-09-24 - Rating: 5)
We had an emergency plumbing blockage after hours that needed to be addressed right away. Chris and Jeremy were very proficient, skillful and knowledgeable on what the issues were and how to address them. It’s one thing to get someone to come help, it’s another when they know what they are doing. They solved all our issues all without making a big mess. Very much appreciated, thank you guys!

Review 27 (2024-10-16 - Rating: 5)
Highly recommend! Able to get in quickly, showed up on time and very reasonably priced. Cleared my drain issue quickly and left the area cleaner than how he found it!

Review 28 (2023-03-03 - Rating: 5)
I had a persistent root intrusion problems in my main sewer line, and Chris and JJ literally obliterated the roots. In the last few years, I have been calling other companies, and they all poked a hole with a snake and the drain worked for a while.This time, I wrote an email to 4 different companies in town, and A-1 sewer was the only one that promptly responded. They are upfront in pricing, and great at work with.I asked if a camera inspection and hydro jetting will do a better job cleaning the main sewer line, and they just did that. My line -about 60 feet- had 4 different places with the line completely blocked with thick roots that run through the line. It took a while, but the result is amazing. They will jet the line while inspecting with the camera, so you can really see how bad it was and how clean it ends.This is not cheap, but for it does, it is totally worth. I can now maintain the line with some root inhibitors -like RootX- and I am more confidents that this will not come back in the worse time (like in holidays).Great kudos to Chris and JJ who were polite and hard working people. The access point for cleaning was under my stairs, small space, but did it with ease. Thank you.

Review 29 (2023-01-10 - Rating: 5)
The men were nice and friendly and did what they came to do. They went above and beyond on their customer service and duties. I am very pleased with them and would recommend them to anyone. Thank you to the men who came to help us. We appreciate you and all you did for us. God Bless You !!!!

Review 30 (2023-03-17 - Rating: 5)
I had Chris come by after hours for a flooded basement. He did an excellent job clearing the drain. Even after the standing water rededed he continued until all obstructions were removed. Very happy with Chriss work.

Review 31 (2024-01-06 - Rating: 5)
Chris was great! We really appreciated the prompt and professional service! Would recommend to anyone!

Review 32 (2022-12-22 - Rating: 5)
Had Roto-rooter out the day before and said nothing they could do and to rip up our lawn.I called A-1 and he was great!! Stayed 3 hours until the clog was out. So appreciate coming to our house in negative temps and taking the time. Will tell everyone we know to use A-1!!!!

Review 33 (2023-03-24 - Rating: 5)
Excellent service and very professional! Fast work as well, they were able to get here shortly after being notified of a flooded basement! Even gave advice on next steps if it happens again. Thank you so much!!

Review 34 (2023-08-04 - Rating: 5)
Great experience with Jeremy from A-1 sewer and drain. Very prompt, efficient and extremely thorough.Definitely would recommend A-1 Sewer and Drain.Thanks for the outstanding services.

Review 35 (2023-11-02 - Rating: 5)
Quick service. Got my drain cleaned out the same day that I noticed the problem. They were on top of communicating with me when they were running behind as well.

Review 36 (2023-11-13 - Rating: 5)
We had a clogged line from the house to the road and they came out the same day I called them and took care of the problem fast with great service ! I highly recommend this company !

Review 37 (2022-12-02 - Rating: 5)
These guys know their stuff!!! We had a horrible backup and bad sewers, but they got it fixed with fantastic customer service. These guys are professional and affordable! I will never call another plumber again. 😄

Review 38 (2023-10-29 - Rating: 5)
Called that am got us in at noon very awesome guy polite explained things great not over priced at all fixed our problem (tree roots) highly recommended cleaned up his mess 👍

Review 39 (2024-02-17 - Rating: 5)
Great professional service on a Saturday. Tony was very knowledgeable and explained what the issue was. Very happy with the service.

Review 40 (2023-05-23 - Rating: 5)
Prompt service, Jeremy was very professional and took the extra time to explain things and answer my questions. Prices were fair and service was excellent.

Review 41 (2022-12-27 - Rating: 5)
Paid daltons 500 a few weeks ago just to have another plumber come out a few weeks later . J2 was nice and friendly he found the problem and was able to get the roots out and stuck to their original pricing!!!

Review 42 (2022-12-02 - Rating: 5)
Very fast and friendly service. Was assisted by Jeremy and he was very professional and thorough in the cleanup of my floor drain. Highly recommend them!!

Review 43 (2023-09-06 - Rating: 5)
Jeremy 2....there are 2 Jeremys there...very personable..very professional...did an amazing job. Much cheaper than I thought it would be. My thanks to all.

Review 44 (2023-01-15 - Rating: 5)
Had JJ come to our home to do a routine floor drain service. The service was above and beyond in every way. I needed a new drain plug and Chris and JJ went out of there way to see that I got what I needed

Review 45 (2024-01-29 - Rating: 5)
Today had good experience with Chris he come and clean my drain will recommend to everyone if they will have more I will give 10⭐️last time when I hade other company they be rude

Review 46 (2022-10-17 - Rating: 5)
They were here less than 2 hours after I called and got the job done quickly and for a fair price. Excellent.

Review 47 (2024-04-20 - Rating: 5)
Friendly guys with fast response time! I’ll definitely be using these guys again in the future.

Review 48 (2023-07-08 - Rating: 5)
Chris was our tech and he did an amazing job!10/10 would recommend

Review 49 (2023-03-20 - Rating: 5)
We had a horrible sewage back up and he came on a Sunday night and was very professional and made us feel important. Would call again if we ever need. Thanks Chris!

Review 50 (2023-02-24 - Rating: 5)
Top notch service! Theyve saved us many, many times and we use them to regularly run the lines at multifamily properties.

Review 51 (2024-03-23 - Rating: 5)
Very quick to respond, very fair and great communication. You won’t be disappointed!

Review 52 (2023-03-30 - Rating: 5)
Chris is always quick to respond and get the job done. If you have a sewer or drainage issue, do yourself a favor and call these guys first

Review 53 (2023-10-10 - Rating: 5)
These guys are awesome! Polite, professional, and fast. Highly recommended.

Review 54 (2024-02-15 - Rating: 5)
These folks are competent, smart, and polite. Perfect professionals for unpleasant situations!

Review 55 (2022-12-27 - Rating: 5)
A1 got me taken care of As fast as possible.Been using them for years and never disappoint.

Review 56 (2023-10-24 - Rating: 5)
They were great guys highly recommend they went above and beyond

Review 57 (2022-08-19 - Rating: 5)
Chris got my sewer problem taken care of quickly and affordably! Highly recommend!

Review 58 (2022-09-13 - Rating: 5)
Patrick did a great job much appreciated the prompt and friendly service!

Review 59 (2024-06-03 - Rating: 5)
********** Ten Stars!!! Outstanding service Jeremy gave us wonderful service extremely reasonable highly highly recommend anyone with the sewer drain problem to call Jeremy!!!!!!

Review 60 (2024-02-20 - Rating: 5)
A-1 was very quick to respond and did an impeccable job. Patrick was very customer service oriented and left the area cleaner than what he found it. This was not my first experience with A-1 and certainly wont be my last.

Review 61 (2023-03-25 - Rating: 5)
Great service! Excellent communication, fair pricing, and fast!

Review 62 (2024-01-19 - Rating: 5)
Excellent service. Chris came to one of the properties I manage and stayed late to make sure the sewer line was free. Thank you! I really appreciate the help!

Review 63 (2022-12-03 - Rating: 5)
Chis is very professional and gets the job done! I definitely recommend!

Review 64 (2023-11-22 - Rating: 5)
Very professional and fast with his work!

Review 65 (2023-06-28 - Rating: 5)
Jeremy was personable and took care of things quickly.

Review 66 (2023-12-06 - Rating: 5)
Great company to work with. They value your business. The work they do and service they provide reflects that

Review 67 (2023-04-17 - Rating: 5)
They knew what was wrong immediately. I wont call anybody else!

Review 68 (2023-03-24 - Rating: 5)
Reasonable price. Flexible scheduling. And solved the issue.

Review 69 (2023-04-07 - Rating: 5)
Chris is the best! Located a broken line for me and was spot on. Will never use another company again!

Review 70 (2023-08-25 - Rating: 5)
Great service and great prices!

Review 71 (2023-06-27 - Rating: 5)
Came on time, unclogged sink, cleaned up.

Review 72 (2025-01-05 - Rating: 5)
We had a drain clog occur at 10pm on a Saturday night with water coming into our basement. JJ came out on a Sunday within an hour of us calling (after waiting over an hour for another major plumbing company tell us their drain clearing machine was out of commission) and was so quick and kind. He gave us tips on how to prevent further clogs and warning signs of larger issues. I am so grateful to JJ and A1 for making a stressful situation a relief!

Review 73 (2025-01-03 - Rating: 5)
Great, experienced and competent workers with great equipment! Our job was complex and needed more than the routine roto-rooting. They cleaned the system perfectly and efficiently at a reasonable cost. I highlyrecommend them.