Jerrys Plumbing, Heating and Air Inc

Located in Waldorf, Maryland

Address: 11822 Pika Dr, Waldorf, MD 20602, United States

Phone: +1 240-530-0458

Rating: 3.9

Services

Identifies as veteran-owned
On-site services
Repair services
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-02 - Rating: 5)
Mr. Jerry and his team responded when I was in a crisis. They responded immediately and my house was restored within 12 hours. A real life hero. No back door pricing, which I truly appreciate.

Review 2 (2024-08-25 - Rating: 5)
I highly recommend Jerry. He has fast service, does excellent work and charges fair prices. We will definitely call Jerry again.

Review 3 (2023-09-04 - Rating: 5)
I had a leak in my basement and I called Jerrys Plumbing to help me diagnose the problem. Mr. Jerry fit me in right away and found the source of the leak. He was patient, knowledgeable and efficient. He quoted me a fair price and explained everything as he went along. I appreciate the service he provided and I would definitely use him again. In fact, I already have :-) My sincerest thanks to Mr. Jerry and his team!!

Review 4 (2018-05-08 - Rating: 5)
My husband and I had a water heater issue, and we contacted Jerrys Plumbing to come out and take a look. Well, we will always use this company; they were extremely professional and kind. They explained everything to me in detail. They came the same day we called them. They were early and finished the job successfully very quickly. We are very satisfied customers.I highly recommend this team. Doug Knight is awesome!!!Thanks again 😊

Review 5 (2020-05-10 - Rating: 5)
We used them on two large commercial projects for Target last year, and man did they work their butts off. The staff was very professional and I personally spoke to Jerry on many occasions during the projects. He was always professional, and was very patient with us. We received estimates from about ten companies, and while Jerry’s wasn’t the cheapest. The constant updates on the permits and the willingness to always answer my questions to the best of their ability made up for it. It really is hard to find companies like this. I am the kind of person that only cares about the project getting done right the first time, and I can personally say that it was. I will always contact them first when doing projects within Maryland.

Review 6 (2019-07-15 - Rating: 5)
I had a great experience with Jerrys Plumbing and my technician Jordan. I called Saturday morning about my hot water heater and Jordan contacted me within a few hours to schedule a same day appointment. Jordan was able to diagnosis and address my issue within a timely manner. I appreciated the prompt and professional service.

Review 7 (2019-01-03 - Rating: 5)
My hot water heater was constantly running water to my drain pain. I called two plumbing services and then I called Jerrys. It was 9:30 and Jerry scheduled me between 11AM and 3PM. I received a call back in two minutes and they told me the tech is on his way. Wow! The tech came in and was very professional and knowledgeable. He even advised me about my sump pump and injector pump. He did an awesome job within an hour. Great job!

Review 8 (2016-09-11 - Rating: 5)
My experience with Jerrys was outstanding from the first call until they were leaving my daughters house at 10:15pm. My daughter lost water due to a faulty pump in her well on Friday night. After dealing with her warranty company for three days and could not find a plumber that deals with wells on their list, we were finally told to contact a local plumber that deals with wells. I called Jerrys and was told they could help and that my window would be from 10am until 2pm for service, but someone would e be there around 10:30am. At 10:30am Tommy and his helper showed up and assessed that the pump was bad as well as the pressure tank and that both would need to be replaced. I then had to call the warranty company to place the claim which took some time. I was able to call Jerrys back after 12:30pm thinking it would get serviced the following day, but I was told that they would be out that evening after 6pm to fix all of it. A crew showed up (including Jerry the owner) to replace the pump and the tank. They were all very courteous and professional. My daughter and I will definitely choose them again. Also Christy in the office was so helpful and friendly.

Review 9 (2019-02-13 - Rating: 5)
Steve was fantastic. I called toady and they were out today, service like that in this area is highly unusual. I had three issues caused by general contractors I had used in the past and Steve was able to take care of them all. My hot water heater is working like it should, my toilet is actually installed correctly and my wife can take the hot shower she has wanted to for a long time. I will definitely contact Jerrys Plumbing for any future plumbing issues I have.

Review 10 (2015-05-12 - Rating: 5)
Another person here who typically would not write a review, but I feel compelled to do so. Last week we had a complete shutdown of water to our house due to a well pump issue. Since we are in the process of selling our home, it was imperative that we fix this problem immediately. We contacted the HSA Warranty folks who referred the call to Jerrys Plumbing and Heating, and we quickly found out that the well pump was not covered. Since we had already had someone from Jerrys here to assess the situation we stuck with them for the repair. While waiting for the service, I was doing some research online and was a bit concerned because there were several very negative reviews for this company. My experience with Jerrys was top notch! When the technician, Doug, arrived around 4:30 pm, he immediately began work on the system. Within an hour several other employees showed up to help Doug with the issue. The entire time, I was in the house and was not disturbed. The employees worked until the entire job was done which was around 8:30 pm at night. The new system was installed and our water was back running! The employees cleaned up behind themselves! I want to thank Doug and the rest of the employees who showed up to help! Great job!

Review 11 (2019-11-05 - Rating: 5)
Years ago we found Jerry through a referral for the installation of our gas fire pit. Jerry made such an impression, I had to find him for the replacement of our 20-year old hot water heater. While installing the water heater, Jerry observed our 20 year old sump pump was slowly pumping the water, Jerry appropriately recommended we replace the sump pump. Jerry did not pressure us and met our objective to proactively deal with future issues. Jerry makes recommendations from an honest perspective and is very fair. I will call Jerry for all of our plumbing and heating needs and would not hesitate to recommend his company. Thank you.

Review 12 (2019-09-21 - Rating: 5)
This company is the most thorough, professional plumbing company I have EVER used! The owner is so nice, takes his time explaining everything as well as answering my questions. The techs that came to my house were polite going Over And Above the work that was done. These people know what they are doing and do it well! Thank you Jerrys Plumbing! Im telling anyone who has a plumbing issue to call you guys first. Super Satisfied!!

Review 13 (2017-11-24 - Rating: 5)
Had an issue with my kitchen sink clogged the day after Thanksgiving. Technician Doug from Jerrys Plumbing came out pretty quickly after I called. He was very knowledgeable and understanding of our problem. Communicated everything before he actually did it, and looked for cheaper alternatives first to help us out before other avenues. We will be using and recommending them in the future. Thanks Jerrys Plumbing.

Review 14 (2018-08-26 - Rating: 5)
We called Jerrys Plumbing after 10pm because we had a sewage backup. Jerrys was very responsive and came out to our house and fixed our issue. The tech Sean was very friendly and knowledgeable. I would recommend their service to anyone who has a need for a plumber.

Review 15 (2019-02-27 - Rating: 5)
I called Jerry on Friday night after discovering my water heater had started leaking water. They were the only plumber listed as open!! Jerry answered and began to talk me thru what the cause could be. After thoroughly explaining what I had some knowledge of I knew he was the guy.He came out early Saturday, diagnosed the issue and work diligently with a local shop to get the part I needed before they closed. He didnt try to force me into an total replacement but we talked about what needed to be replaced which was substantially less than a new heater.He helped me locate a part outside of the shop and we scheduled the repair/replace for Monday. His staff was in constant contact with me informing me of the installers status prior to his arrival. Everyone was TERRIFFIC!!!Steven, the installer, arrived and was absolutely professional, communicated clearly and answered all my questions. He explained what he was replacing and was very patient with me as I asked a lot of questions, LOLI would definitely use Jerrys Plumbing again, any other company I had in my contacts is deleted. Jerry was very nice, his office staff was polite and Steven was professional. Customer service was excellent at all three levels of this repair call.Thanks Jerry, I appreciate your help..my basement is STILL dry :)Anthony

Review 16 (2023-02-05 - Rating: 5)
Highly recommend! Answered my call on a weekend and came over later the same day. Super friendly and communicative. Fixed our clogged kitchen sink in 30 mins. Will call again for any future plumbing needs!

Review 17 (2017-08-28 - Rating: 5)
I called Jerrys Plumbing due to my A/C not working. And Jerrys sent a tech out within an hour. My hvac system was very old and the tech explained to me everything he could do to get it up and running then explained to me the benefits of replacing with a new energy efficient unit. After a detailed estimate I decided to get a new unit and they went and got it that same day and installed so I had cool air by the evening. Great service I will call them for all my plumbing and hvac needs.

Review 18 (2019-12-25 - Rating: 5)
We had a leak in our line coming into the house from our well, and it showed up two days before Christmas. Jerry was out to the house that day to take a look, found the problem, came out on Christmas eve with his excavator to find the pipe and fix the leak, and THEN came out on Christmas day to fill the hole in. Jerry and his team were extremely professional and willing to go out of their way to get our problem solved as fast as possible. Their rates are very competitive. After living in White Plains for 5 years, we have now found our go to plumber. Thank you again for saving our Christmas!!!

Review 19 (2018-07-23 - Rating: 5)
I live in PA, but have interests in Maryland. Jerrys Plumbing, Heating and Air Conditioning is a service I can rely on for general plumbing and my heating and air conditioning needs. Their customer service is outstanding and very responsive.Stephanie is always there for me 24/7 and on weekends. I have several home warranty contracts on my properties.I understand these contracts, their coverage and their limitations. Stephanie works with me to get me the service I need when I need it.I highly recommend this business!

Review 20 (2016-09-15 - Rating: 5)
I called Jerrys plumbing to fix an issue with my well pump. Tom came out the same day and assessed my problem. He was very professional about answering all my questions. He gave me a detailed synopsis of the problem and recommended that I replace the well pump and tank. Doug and Tom came out the next day and wasted no time getting to work. They worked together efficiently to replace the pump. When they pulled out the old well pump, Tom showed me how the old pump had failed. They completed their work in less than 4hrs.Id recommend this company to anyone and would use them again.

Review 21 (2014-12-12 - Rating: 5)
We used Adam to service out AC unit during the summer when it was blazing hot outside. He was very professional and did an excellent job at cleaning my unit. They actually did a better job then United Temp air who came out the previous year to service my unit and said everything looked fine when it wasnt. I had the tech come in a service my heating unit a few weeks ago and he said everything looks good and gave me some recommendations. Will have the humidifier installed next and will post a review when it is complete. Highly recommend them.

Review 22 (2015-04-30 - Rating: 5)
I hardly ever write a review, but I have to with this company Im a lil mad at myself that I cant remember my plumbers name, but I think Troy it was an amazing job. I called on a whim, and really didnt know what to expect, but from the lady that answered the phone, and answered every question that I had. To the same day appointment actually got there in less than 2 hours, to the plumber that came to fix my dishwasher the guy was quick, and didnt try to run the bill up it was and all around GREAT JOB!!!!!Great Job guys you have a custom for life.

Review 23 (2018-12-26 - Rating: 5)
We just moved to Waldorf not even three weeks ago and had no clue who to call, we found Jerry’s and let me tell you we couldn’t be happier!!We called and they had Doug out to us BEFORE our scheduled time, they even gave us a call when he was heading our way!Doug is seriously AMAZING, he was so helpful and explained to us what was wrong and even explained to us how our stuff works because it’s totally different than what our old house had!If you need someone call Jerry’s and definitely ask for Doug!!

Review 24 (2019-06-17 - Rating: 5)
My experience was great! I appreciate the communication with the office as well as the technicians.Everyone was very professional, timely and courteous. Very important factors when coming into a persons residence.Another great feature is a short introduction of your technician with a pic sent to your device. LOVED👍🏼

Review 25 (2020-04-12 - Rating: 5)
Jerry is very professional and was great to work with. He corrected my water leak in record time! Jerrys knowledge and experience are second to none! He arrived promptly and with great communication. Would highly recommend! Thank you Jerry!

Review 26 (2019-09-06 - Rating: 5)
The service at Jerrys is excellent. This company has been servicing my office for over 2 years now and have always been quick and efficient about solving my plumbing needs. The staff is friendly and professional I am glad I found them and will be using them as long as I have a business in Waldorf

Review 27 (2017-02-15 - Rating: 5)
I admittedly was not please at first Not because of the service, the service was completed in a timely fashion. I was upset of clear communication on what was owed. I voiced my concern through a review. Well Kristy called me to see what the issue was. She started the conversation with, how can we keep you as customer and help resolve this issue. I explained to her the situation. She made me feel that this Small Business truly values their clients. Thanks Kristy for reaching out to me, as a small business man myself, I understand the need for trying to please the customer. Thanks and I will definitely recommend and use Jerrys Plumbing and Heating in the future. Thanks again your friends at 7th/1 Lawn Care.

Review 28 (2018-02-23 - Rating: 5)
They came in to my building with great people and ready to work and do whatever they had to do to get the job done. It was a good size job and they completed it in a very professional manner and a timely manner. Doug Knight was the supervisor on the job to work and also over see all work completed. If you ever interested in using them I would highly suggest you request Doug Knight. Thanks Doug you the man!!!!!!!!!!!!

Review 29 (2020-12-29 - Rating: 5)
I called to have my washer valves replaced (non-emergency) and they showed up within 2 hours and fixed my problem in less than an hour. Highly recommend Jerry and his team.

Review 30 (2014-02-27 - Rating: 5)
My heater was not working and Adam the technician responded and was very pleasant. He took the time to explain and show me what the problems and fixed it no problem. I also needed a part and having a home warranty he negotiated on my behalf to ensure the part was covered. I could not be happier.

Review 31 (2019-05-01 - Rating: 5)
We called about a clogged sink. They responded quickly. We had water everywhere. They showed up and did a great job. These guys know how to plumb. I recommend Jerry’s and his crew to anyone. Thank you

Review 32 (2019-11-01 - Rating: 5)
This company is absolutely the best. Steve is a very experienced plumber. Jerrys prices are very reasonable and they provide all there customers with some sort of discount. The staff are friendly, caring and kind.

Review 33 (2018-02-11 - Rating: 5)
Lifesavers. Quick response, courteous, very skillful. Technician came in, detected the problem, provided resolution to fix immediate problem and gave recommendations on how to prevent future problems. Cost of sump pump ran about the typical replacement cost. Definitely recommend to others.

Review 34 (2019-01-01 - Rating: 5)
Called on New Years Day hoping to schedule a service call in the coming week. Jerry answered the phone, gave us some ideas to try on our own and fixed the problem. Very helpful and polite. His number is now on our refrigerator for any future work.

Review 35 (2018-11-13 - Rating: 5)
LISTEN!! IF YOU HAVE AN ISSUE CALL THIS COMPANY AND ASK FOR DOUG!!We didn’t have heat, we called this company, Doug came and he fixed it in little over an hour and now our heat is WORKING!! We are COMPLETELY satisfied!!End of story

Review 36 (2018-08-29 - Rating: 5)
Fast service. I called Jerrys with a furnace problem and was able to get a appointment and fix within 4hrs. A little pricey but you get what you pay for. In this case it was worth it not to be cheap.

Review 37 (2018-04-18 - Rating: 5)
Jerrys Plumbing, Heating, and Air was on time and able to take care of our issue. We will use them again, when a problem arises. These folks are awesome!!!

Review 38 (2018-12-02 - Rating: 5)
Ive been in construction for over 35 years, and this company was on time, very efficient, honest, and their work was impeccable! I will definitely use them in the future, and would recommend them highly.

Review 39 (2018-07-24 - Rating: 5)
Impressive and very professional. I definitely recommend this company for both plumbing and HVAC work. #special thanks to Doug

Review 40 (2023-08-14 - Rating: 5)
The two guys showed up and fixed our sink the same day that I called.

Review 41 (2020-10-05 - Rating: 4)
Very professional. The gentleman was honest with me and didnt try to add more to the price. I will use them in the future.

Review 42 (2018-06-19 - Rating: 5)
Great service. Was impressed with how they do business. Would recommend and will use again.

Review 43 (2016-08-18 - Rating: 5)
Mike and Cory did a fantastic job in replacing my garbage disposal. They were professional, polite and made this a pleasant experience. This is my second time using Mike and he is great!

Review 44 (2019-03-18 - Rating: 5)
Very prompt service on a Sunday. I had a no show plumber earlier in the day from another company. Jerry’s was onsite within two hours after calling. Sean came prepared and knew what he was doing. I will use them in the future.

Review 45 (2018-06-09 - Rating: 5)
Jerrys Plumbing was courteous, quick and professional. 👍🏽👍🏽👍🏽

Review 46 (2019-06-02 - Rating: 5)
Great service they show up on time and do good work

Review 47 (2019-01-22 - Rating: 4)
Great company. Wouldve been 5 stars but the diagnostic price was not included in the repairs.

Review 48 (2016-08-16 - Rating: 5)
Excellent. AC went out on 97 degree day. I called in the morning and got same day service. AC fixed! Technician was early and very professional.