Mars Plumbing, Heating, Cooling , Sewer & Septic
Located in Vandalia, Illinois
Address: 129 E Gallatin St, Vandalia, IL 62471, United States
Phone: +1 618-892-9454
Rating: 4.8
Services
- Repair services
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Drainage service
- Furnace repair service
- Heating contractor
- HVAC contractor
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-10 - Rating: 5)
I had to go to MARS for a professional plumbing service. The automation system is amazing, a short bio on who is coming to your home , an in-depth estimate with full transparency and in house financing for large jobs shop no further! Customer service kind and professional. -
Review 2 (2024-06-17 - Rating: 5)
Mars Plumbing came out within a few days to fix my toilet and the technician (Aveti) was very good and professional. I would recommend this company to everyone. Great customer service! -
Review 3 (2024-03-16 - Rating: 5)
I called several other companies local to my area and none of them could/would come out to help. Mars plumbing was able to get me scheduled within a few days. Caleb came out and was very thorough and quickly took care of my issue. Overall respectful and professional company. -
Review 4 (2024-07-20 - Rating: 5)
Once again the Mars team comes through! Prompt, courteous and efficient work each time and every time. A special shout-out to Jared HVAC tech extraordinaire! -
Review 5 (2024-01-22 - Rating: 5)
Recently had an issue with carbon monoxide- had to call them late at night (after no other businesses replied). Dispatch sent my number to the technician and he called me immediately. They were up front about the after hours fee first, then when I okd them to go ahead, they were very prompt. Seth (technician) called to inform me of the problem, told me he fixed it, and was great at explaining the situation. I was very pleased! He even sent a message the next day to see if there had been any problems since he was out! He did an amazing job. I was very scared I wouldnt be able to find someone to come out at all, and he was prompt, efficient and had great follow up!! Great job, Mars! -
Review 6 (2024-04-24 - Rating: 5)
My water heater was leaking severely to where we had to shut it completely off. I called many other plumbers and was told it would be more than a week before any of them can come out. When I called Mars, they moved their schedule around to get someone out to see the water heater the next day. The technician was super polite and took the time to explain the issues to us. While he was working on the water heater, he discovered a gas leak on our furnace that we did not know about. He was able to repair the leak while he was there as well. They were very professional, reasonably priced, and to me went above and beyond on service to help us out with our water heater/furnace problem. -
Review 7 (2023-11-24 - Rating: 5)
Weve went with Mars for our water heater, air conditioner and furnace. They have always done great and timely work and are very polite and professional. Weve only ever had one mishap with an install, and when we called them, they sent someone out right away and fixed the issue. I highly recommend them and I will refer people to them evey chance I can. -
Review 8 (2023-07-06 - Rating: 4)
The technician was great. Very professional, and he did quality work. I’m confident the job was done right. However, I think the service was very overpriced. All I had done was have a broken outdoor spicket replaced and it was $354. I was given no estimate over the phone. I asked what it cost for a service call and I was told it was $125 if they diagnosed the probes and I chose not to have them do the work. I think another business may have been able to do this work for half of what I spent.No complaint about the quality of the work, but be prepared to pay out the nose. -
Review 9 (2024-05-03 - Rating: 5)
We put a new septic tank. Mars company was so professional, they worked very clean. We were so pleased with their work. I highly recommend them -
Review 10 (2024-03-17 - Rating: 5)
Young fellow arrived prepared to work. We discussed various tpes of waterheater replacements and I chose a standard 40 gallon which he had on the truck. Did excellent work and in a few hours was done and it all worked great. (They did an excellent job replacing all of the pipes in his old house). -
Review 11 (2024-05-02 - Rating: 5)
Excellent and prompt service . Reasonable prices and extremely honest with my issue. Would have been easy for them to tell me I needed thousands of dollars worth of repairs but they didn’t . They have my business for life -
Review 12 (2023-12-20 - Rating: 5)
Awesome job! Reasonable pricing. Caleb was totally awesome! Fixed the problem immediately! We will be coming back for any other plumbing needs. Mars is the Czars of plumbing! -
Review 13 (2024-07-16 - Rating: 5)
Arrived on time, did a great job, kept everything clean. Would recommend to everyone. -
Review 14 (2024-03-04 - Rating: 5)
Dustin from Mars was super helpful and very professional. He was upfront, prompt and was very courteous through the whole exchange. Would recommend them to anyone! -
Review 15 (2022-10-29 - Rating: 5)
Great experience today with a big project. The initial consultation was great and they quickly identified the issue and provided a range of solutions and helped me select the one that fit my timeline and budget. The office staff we so kind to respond to all of my emails asking a million questions. Day of the project they showed up on time, they were professional and fun and completed the job even going the extra mile! I am calling them for any other plumbing issues we may have. -
Review 16 (2024-08-23 - Rating: 5)
Dustin came out twice and was always clear about what he was doing and what was going on. Thank you for helping my family out -
Review 17 (2023-09-18 - Rating: 5)
They were very responsive every time I had a question, even when I first inquired. I didn’t have to wait long to get our work completed. Both Caleb and John were professional and courteous. They did a nice job. -
Review 18 (2024-09-23 - Rating: 5)
Great place. Know what they are doing. Love the customer plus plan. -
Review 19 (2024-06-04 - Rating: 5)
This is one of the most completely professional businesses that I have done business with in a long time. The service person was the best. I am very selective and was impressed how they prepared me for the expected service, they told me who was coming to my home and the service that was going to be done with an estimated price.They informed me about every step of the process and the work was completed to my expectation. Synthia -
Review 20 (2023-09-02 - Rating: 5)
Was struggling to find a reliable plumber. Had already had one look at it only to tell me the problem was my bathroom faucet when I knew it was a busted pipe. Mars showed up and listened to what I had to say and went under the house and had it fixed in no time! No dawdling to pad the bill and no unnecessary repairs! Will definitely call them again if ever need to!!!! -
Review 21 (2022-12-01 - Rating: 5)
They responded quickly and did everything I requested. They were very professional and installed everything according to code or above. I will definitely use them again when needed. Thank you, Mars Plumbing & Heating for a great job done quickly!!! -
Review 22 (2023-05-29 - Rating: 5)
We had a great experience with Mars Plumbing! They were able to get us on their schedule quickly every time, clearly explained everything they were doing, and did quality work. Would definitely recommend! -
Review 23 (2023-09-21 - Rating: 5)
They serviced our place of business and they were quick, efficient, and so great to work with! Our technician was one of the nicest people we have ever hired. Highly recommend! -
Review 24 (2023-07-26 - Rating: 5)
We called and set up appointment to look at our A/C unit as it wasnt working well. The tech that came out was Austin and he was accompanied by Seth, one of the owners. To make a long story short, they explained what was about to happen and proceeded to look at our system.They gave us four options, ranging from doing nothing to replacing the whole system. We chose the clean and replace one part option and they did the job. Turns out the replacement capacitor was flawed tok so they came right back out and replaced that as well. Very thorough, very professional, and most importantly, no surprises and just as responsive the second time to come back as the first. Would highly recommend!!!! -
Review 25 (2024-05-03 - Rating: 5)
Mars has always responded quickly, accessed the issue, and fixed it quickly. Dustin is usually the one who responds and is very knowledgeable, courteous, gets things done. -
Review 26 (2022-05-05 - Rating: 5)
Cheerful service when calling to make the appointment! Excellent service performed when installing the water heater! Super friendly, easy to talk to, and very informative when we asked questions! We couldnt have asked for better service and will absolutely use this business again! Wouldve given more than 5 stars if there were more to give! We would definitely recommend this business to anyone looking for outstanding service and performance! 👍 -
Review 27 (2023-12-20 - Rating: 5)
Very nice company will use them again. The gentleman that came out was in time. Very friendly. Very professional . There price was a bit high but he did a great jov -
Review 28 (2024-02-02 - Rating: 5)
We purchased a new furnace and air conditioner, excellent service installing this system. Fast, personable and even got rid of the old, and I mean old, furnace from the basement. Highly recommend these guys and plan to call them again for needed work. Thanks! -
Review 29 (2024-01-09 - Rating: 5)
Great customer service, communication, and attention to detail! Its great that you have a guaranteed total price before they do the work. Highly recommend! -
Review 30 (2023-01-06 - Rating: 5)
Ive had plumbing assistance from Dustin Lawson at Mars multiple times. He is very professional, punctual, and honest when it comes to the repairs needed. He wont try to talk you into something you dont need. Hes fixed and installed anything from sump pumps, shower fixtures, bathtub leaks, new faucets, etc. Always satisfied when Dustin does work for us. Thanks! -
Review 31 (2022-05-31 - Rating: 5)
Mars plumbing has always been very responsive and will take care of my problem as quick as they can. I appreciate their professional skills and attitude. I know that when I call them, the job will get done right. -
Review 32 (2023-08-14 - Rating: 5)
I work for a small municipality and Mars has been very helpful for the 2 or 3 times we have used them. Very good communication in setting up appointments and the workers were very knowledgeable. -
Review 33 (2023-01-22 - Rating: 5)
A huge Thank You for the prompt service on a Saturday. A complete blockage to the sewer had our household in a BAD situation. Called many others but Mars came through - Would highly recommend this company and their plumbers! -
Review 34 (2021-06-05 - Rating: 5)
We had an issue of a pipe being cut, they were very responsive for it being a weekend and Andy showed up less than an hour after calling. He fixed our pipe in 30 minutes, it was a very wonderful experience. Will definitely use again. -
Review 35 (2024-01-26 - Rating: 5)
So far have been happy with their service. They are on time, prompt. easy to reach and got the job done in a timely manner. -
Review 36 (2023-08-16 - Rating: 5)
Caleb was great. On time. Very professional. Made sure everything worked before he was done. 💯 Satisfied. Great job Seth and Caleb. -
Review 37 (2019-08-04 - Rating: 5)
Our experience with Mars Plumbing & Heating has been excellent. Everyone from the office staff to the Technicians were friendly and professional. They were very thorough with our heating and cooling inspections and provided a detailed report for repairs needed. Thank you Mars Plumbing & Heating for your fast response and repair when our AC went out this summer. -
Review 38 (2016-10-14 - Rating: 5)
Seth was professional, clean, prompt, and courteous. I would definitely use his services again! He took the time to explain things to us and we were pleased with his bid for work to be done. I wouldnt hesitate to recommend using Mars plumbing to anyone.👍🏼 -
Review 39 (2018-09-06 - Rating: 5)
I started seeing water under my flooring and traced it back to the Air Conditioner. Since we have a home warranty, my wife called them the next day while I was at work. The warranty place told her they couldnt find a contractor to come out for at least 2 weeks, but if we could find one, they would pay for them to come out. I called Mars Plumbing and Heating and the lady that answered said she was sure they could get out but she would call me back shortly after confirming with her tech. Five minutes later she called and had a tech coming out within the hour. My wife said the tech was professional, polite and informative. He worked with the warranty company getting to the bottom of the problem. He got the unit working and gave us pricing options for a replacement as well. Unfortunately the warranty company balked on replacing our unit. The tech recommend a better warranty company that he had worked with that would have helped us. The Tech new his stuff and I would recommend Mars Plumbing to anyone. -
Review 40 (2021-11-20 - Rating: 5)
Had bad experiences with 2 other plumbers for the same job. Been waiting nearly 3 months for results from the competition. 1 didnt show, the other was rude and ineffective. Called Mars and they were here within a week, and my problem was fixed within 1 1/2 hours. Dustin listened to what I said and remedied the situation in no time. Will definitely call the next time I need a plumber!!!! -
Review 41 (2018-04-19 - Rating: 5)
I recently purchased a mid-century home that I’m remodeling. Seth came out and gave me a quote! Seth was kind enough to explain why we needed to do what we were scheduling. I loved understanding the process. Dustin came out and completed the work and was so thorough. Dustin did a great job! He even went above and beyond in helping me with a couple of unexpected issues! Please consider Mars Plumbing for your next job, you won’t be disappointed! -
Review 42 (2018-04-13 - Rating: 5)
Very professional and great service! They fit us in the day after we called, which was awesome. Had everything fixed in no time, which was great since we have a baby and needed it done as soon as possible. Would definitely use them again. -
Review 43 (2023-01-12 - Rating: 5)
Excellent service, was able to get to us quickly and completely solved our problem quickly at a reasonable price. Highly recommend and will recommend to people I know. Will definitely be our go to from now on! -
Review 44 (2024-03-06 - Rating: 5)
Very prompt and professional. We are very satisfied with job results and would recommend Mars Plumbing to every one. -
Review 45 (2019-02-28 - Rating: 5)
I called Mars about my clogged sewer line. They sent a tech out named darren. He did an excellent job and was very professional. He ran around 150feet of snake to pull a wad of roots, a wash cloth, and a rubber glove out. It was a reasonable price and the work was done in a timely manner. 10/10 will call them again and ask for him. -
Review 46 (2024-02-17 - Rating: 5)
These guys do professional work at reasonable prices. Cant be beat. Very responsive to emergency situations too. -
Review 47 (2022-11-14 - Rating: 5)
Quick response, On time, good service and quality job. The sewer vent stack was badly plugged and turned into a bigger job than I expected. Was taken care of at a reasonable cost. -
Review 48 (2022-06-27 - Rating: 5)
I called on a Saturday of a holiday weekend and they came out to our house. I was amazed because other plumbers wouldnt even answer the phone. Our problem required more work than they could do that day but came back the day after the holiday and got us all fixed up. During the whole process they were excellent, professional, and communicated during every step. My wife and I agree we found our plumbers for life! Thank you for the great work Mars Plumbing and Heating!!! -
Review 49 (2022-10-12 - Rating: 5)
Moved plumbing to main floor for my washer and dryer, they explained what they were going to do, and did a very neat and clean job. They are the only plumbers I deal with. They installed 2 new toilets for us in the past also. -
Review 50 (2021-12-30 - Rating: 5)
I want to express my gratitude to how quickly Marvs responded. Our main water line broke and they came out the same day and got the line fixed. I especially want to thank Corey and Matt. They were professional and completed the work in a timely fashion. Thanks Marvs. -
Review 51 (2023-04-22 - Rating: 5)
Dustin did a great job! He was informative and helped me better understand what was going on. He even helped with an issue that was unrelated to the original call! -
Review 52 (2021-08-29 - Rating: 5)
Contacted them to see if they would possibly have a part for a discontinued fixture, but they didnt have the part I needed due to it no longer being manufactured.But they went out of their way to try and help me find one, and after numerous attempts trying to locate the product.They were unable to locate one, due to no fault of their own. And I commend them for all their efforts, in trying their best to too help me.👍🌟🌟🌟🌟🌟 -
Review 53 (2024-02-03 - Rating: 5)
Nice plumber (Caleb dunnaway) explained everything to fix shower , came when he said , gave me my options and I will be using Mars plumbing for the future. Thanks Caleb -
Review 54 (2023-12-21 - Rating: 5)
Showed up on time, done very good work. Promptly done the job done no playing around, wish things were cheaper but no such luck lol. Thanks. -
Review 55 (2023-05-05 - Rating: 5)
Back flow device check for annual county requirements, turns out we didnt have one but they were willing to confirm this for us at no charge. They also were the only plumber I found in Vandalia who offered this service. -
Review 56 (2019-10-13 - Rating: 5)
We have hired Mars to install a new hot water heater and recently fix or furnace. They have been beyond exceptional! 10 of 5 stars, would definitely recommend! -
Review 57 (2023-01-20 - Rating: 5)
I called them with a septic tank emergency and they showed up within a half hour to fix it! Super personable and pretty much saved our family of seven!! ❤️ -
Review 58 (2023-09-06 - Rating: 5)
Awesome company. Ive used them several times and theyre always on-time and provide great service. -
Review 59 (2016-06-22 - Rating: 5)
Had Mars Plumbing remove an old basement toilet and cap it off at my business location. Andy was professional, courteous, and FAST! No more musty sewer smell. Thanks Mars Plumbing! Would highly recommend! -
Review 60 (2024-01-27 - Rating: 5)
They are friendly and affordable we will choose them everytime for all of our needs. -
Review 61 (2023-12-08 - Rating: 5)
Im Rhonda and OMYGOSH.... I called about a leak late this morning and they sent a great diagnostic out at 1:00 pm!!!!!!!!!2 others have had us on hold for 3 mo....And Mars sends someone within a couple hrs of my call.... Thank you so much!!!!You all have a Very BLESSED MERRY CHRISTMAS!!!!! -
Review 62 (2023-02-13 - Rating: 5)
We live in Litchfield and Mars was the only company that could help with our situation. They gave us a fair and affordable price. -
Review 63 (2022-09-30 - Rating: 5)
They do great work as they always do. I had them do some plumbing installation and they did the work then cleaned up. Awesome job!! -
Review 64 (2017-02-04 - Rating: 5)
Great service. Called one evening about a leaky toilet that was beyond my knowledge of repair and they had it fixed the next morning. Works better than it did before. -
Review 65 (2023-12-18 - Rating: 5)
Exceptional service from my first phone to schedule a gas leak repair to the repair being done. Very professional! -
Review 66 (2024-07-04 - Rating: 5)
We have been using Mars services for over two years now and they have provided us with quality services in both our HVAC and plumbing needs.After having gone through two conventional tank water heaters in less than 20 years in our new house we converted to a “tankless” heater. We had it installed by a plumber we knew with no problems, however, when it soon had an issue he could not correct. We had Mars come in and they contacted the manufacturer’s engineers and discovered it had a faulty gas valve (which was quickly sent with no charge), and had it replaced and working properly again.They also did a great job installing our new Duncan furnace this winter (2023).We have also had them replace kitchen and bath Delta fixtures in our home after they also made all the contacts and placed the orders with the Delta manufacturers in order to have them send the replacements according to their “free lifetime replacement” policy.Having made many calls to their office over these past two years the ladies in their office have always been wonderful to talk to and made arrangements to get service to us for all our needs as quickly as possible.I would highly recommend their company for any HVAC or plumbing needs. -
Review 67 (2023-10-19 - Rating: 5)
Very good experience. The technicians tackled a complicated issue and had it fixed in a short amount of time. Thank you! -
Review 68 (2020-10-10 - Rating: 5)
We had a very good experience & look forward to working with them again very soon ,we had very little wait time ,great communication ,friendly service ,have already recommended their service to others ,we had water & sewer lines replaced ,camera inspection done for the first part of our build ,& will be having them do the inside as soon as our cabin is delivered . -
Review 69 (2022-09-06 - Rating: 5)
Needed a water heater, called came out next day.Good service, looks good, took old one. Redone kitchen sink plumbing after I put in a new sink. Thanks! -
Review 70 (2022-07-26 - Rating: 5)
I have used this company a number of times and have been pleased and satisfied with their work. They go the extra mile to be sure the problem is fixed before leaving. -
Review 71 (2023-01-31 - Rating: 5)
I had a wet spot in my yard and figured it was the main water line to my house. I initially had a different company come out to my house and was told it was from rain water. I called Mars as a second opinion, and they confirmed my suspicion that indeed it was the water line. They replaced the water line and they were professional. -
Review 72 (2023-12-21 - Rating: 5)
Technician was knowledgeable clean and did a good job. Happy with the results for the cost thank you -
Review 73 (2023-01-10 - Rating: 5)
Mars Plumbing has always been great to work with. Their staff is friendly and professional. -
Review 74 (2022-12-29 - Rating: 5)
Very pleased with service. Took time to professionally explain what was needed but did not push extras. Will use again for any future needs -
Review 75 (2023-09-04 - Rating: 5)
The Mars Plumbing team has provided terrific service to our farm and production facility. -
Review 76 (2022-09-28 - Rating: 5)
The technician worked hard, was extremely thorough, and explained everything that was going on to me. Top notch service all the way around. -
Review 77 (2022-08-10 - Rating: 5)
Best plumbers Ive used.. Showed up when they said. Did the work for what they quoted quick and cleanly.. Ill use from now on for sure.. -
Review 78 (2022-08-01 - Rating: 5)
Dustin came out to advise us on what toilet to order, he got the toilet and installed a few days later. Outstanding job!! -
Review 79 (2023-07-03 - Rating: 5)
Mares has done a good quantity of work for us and were always good to work with and did quality work. -
Review 80 (2023-05-05 - Rating: 4)
Knew what they were doing and had my problem fixed within a couple of hours. Wasnt as much as it could have been. -
Review 81 (2023-05-18 - Rating: 5)
Very friendly! Efficient service! Decent pricing! Overall wonderful! I would recommend! -
Review 82 (2024-01-15 - Rating: 5)
Polite, reasonable price, and response. Technician knowledgeable and professional. -
Review 83 (2019-07-31 - Rating: 5)
They were amazing to work with! Ordered parts, replaced and fixed our issue within just 24hours! -
Review 84 (2023-12-18 - Rating: 4)
The technician was very knowledgeable and thorough with his inspection. -
Review 85 (2024-08-15 - Rating: 5)
He went above and beyond ,,very polite -
Review 86 (2024-02-13 - Rating: 5)
Great company. We like their service contract. When we had some issues they responded quickly. Installed a new furnace in record time for us and worked very hard to keep us warm . Thank you -
Review 87 (2018-11-19 - Rating: 5)
Absolutely excellent experience. Quick, friendly, thorough and reasonable priced. Highly recommend! Thanks for the great service! -
Review 88 (2019-12-13 - Rating: 5)
The repair guy Ben was very informative and knowledgeable. The company seems fair and worked to resolve all issues that came up -
Review 89 (2020-07-13 - Rating: 5)
Mark was very knowledgeable and accommodating. Would recommend Mars plumbing for any of your plumbing needs. -
Review 90 (2024-06-16 - Rating: 5)
Very polite and finish work in a timely manner -
Review 91 (2023-09-27 - Rating: 5)
I used Mars to get two water heaters replaced. This was on a tight schedule and they delivered! -
Review 92 (2023-05-02 - Rating: 5)
Very professional work. Very responsive with service calls! Excellent customer service! -
Review 93 (2021-06-26 - Rating: 5)
On time, professional. Knew their stuff. Answered all questions and kept in touch via text which was much appreciated. Good job, Mars. -
Review 94 (2023-06-27 - Rating: 5)
Very professional and willing to explain what he was doing and made suggestions for future -
Review 95 (2023-04-25 - Rating: 5)
Excellent company with great employees. Detailed, skilled, quick to respond. -
Review 96 (2023-07-02 - Rating: 5)
Great guys! Honest & fair. Thanks for fixing my plumbing issue! -
Review 97 (2022-07-08 - Rating: 5)
Fast friendly and efficient! Explained what was wrong and how to fix it. Done in timely manner. -
Review 98 (2023-02-09 - Rating: 5)
Found technician very friendly and knowledgeable. Quickly diagnosed and repaired issue. -
Review 99 (2024-01-29 - Rating: 5)
Fast efficient and the cost was surprisingly cheaper than expected -
Review 100 (2023-12-22 - Rating: 5)
They were prompt and the service was great. -
Review 101 (2023-06-19 - Rating: 5)
Always excellent work, quick response and friendly service. -
Review 102 (2022-07-22 - Rating: 5)
Fantastic. Kept me in the loop all day about the availability of the tech and then the tech was great! -
Review 103 (2023-11-16 - Rating: 5)
I had a bathtub without a faucet or handles .without a shower head. without a working shut off valve .plumbing was inside of a closet wall. Pipes froze .Could not use the outside faucet. Difficult situation. Small space to work in. MARS took care of it. Put in the faucet and handles. Put in the shower head redid the piping .installed a new system outside .made it work .did it fast efficiently .everything now works .I am grateful . -
Review 104 (2022-07-17 - Rating: 5)
Caleb was on time, friendly and did a great job. -
Review 105 (2023-06-01 - Rating: 5)
Very professional. I would definitely recommend them. -
Review 106 (2023-03-17 - Rating: 5)
On time. Gave written estimate. Did work as explained. Left area as before -
Review 107 (2022-06-06 - Rating: 5)
Very professional in appearance, communication and office staff also. Highly recommend. -
Review 108 (2023-01-19 - Rating: 5)
Did a great job, understood what we needed and completed the job quickly -
Review 109 (2023-07-26 - Rating: 5)
Very dependable and was able to solve the problem in a timely fashion. -
Review 110 (2022-10-07 - Rating: 5)
Caleb did a great job and explained everything!! -
Review 111 (2022-10-27 - Rating: 5)
A great, family ran service provider in a small rural community. -
Review 112 (2024-08-17 - Rating: 5)
Great next day service. Professional and friendly. Will definitely use their services again. -
Review 113 (2024-06-09 - Rating: 5)
Nice job! -
Review 114 (2023-11-14 - Rating: 5)
Very professional nice guy FAST -
Review 115 (2023-03-13 - Rating: 5)
#1 around very professional very kind best around hands down -
Review 116 (2024-03-19 - Rating: 5)
Caleb does a great job -
Review 117 (2023-05-16 - Rating: 4)
The service personnel were efficient and professional. -
Review 118 (2022-07-20 - Rating: 5)
They do a thorough job inspecting the sewer system. -
Review 119 (2024-07-26 - Rating: 5)
The entire Mars team could not have been better. I was always kept informed of the work status and the work was completed quickly and above and beyond what I expected. Great people to work with! -
Review 120 (2023-03-29 - Rating: 5)
Did a grease trap clean out. Very friendly, timely,, and knowlegable. . -
Review 121 (2023-02-14 - Rating: 5)
Super Responsive - Very Knowledgeable - Very Professional -
Review 122 (2022-12-03 - Rating: 5)
I called over 15 plumbers to do repairs in my home not one called me back after 2 weeks of searching and waiting i found Mars Plumbing,this business was very very professional,very fast and customer service was spot on.the areas i called was from Mount Vernon,Salem,Centralia,Effingham and no one cared to help.Mars plumbing set up the day that worked for me and the employee was on time and very professional and the qaulity of work was outstanding i will be a reoccurring customer from now on A BIG SHOUT OUT TO WHOEVER RUNS THIS COMPANY!!!!!!!Every company should take a look at them this is how a business should be run!!!!!!!!! -
Review 123 (2021-07-15 - Rating: 5)
They sent a plumber the same day that we called. Very efficient. text when they were in route to our home. Made sure everything was working and went above and beyond. Very professional. highly recommended. Knows their stuff! -
Review 124 (2023-03-14 - Rating: 5)
I have used them 2 times in the 15 years I have owned my home & both time I had nothing but great experience with them price was far & they did great work -
Review 125 (2022-06-25 - Rating: 5)
On time knew what to do and nice service tec. -
Review 126 (2022-09-20 - Rating: 5)
John was very responsive and helpful. -
Review 127 (2023-01-03 - Rating: 5)
Very professional, only used quality parts -
Review 128 (2020-01-27 - Rating: 5)
The customer service provided by Mars, specifically Dustin, is exceptional. He was able to estimate our problem just by a quick phone call and get it fixed very promptly. He’s very honest when it comes to costs of things, repair, upkeep, etc. I recommend Mars next time you have any plumbing or HVAC issues! -
Review 129 (2022-06-01 - Rating: 5)
Mars plumbing was great! They were on time and solved the problem quickly, I highly recommend this company!! -
Review 130 (2022-07-05 - Rating: 5)
Pumped Septic Tank. On time and excellent job. -
Review 131 (2022-04-25 - Rating: 5)
Excellent to work with. Honest and prompt to respond. -
Review 132 (2022-08-13 - Rating: 4)
Very pleased with septic system and installation. -
Review 133 (2022-06-26 - Rating: 5)
Very professional, excellent service. -
Review 134 (2023-02-22 - Rating: 5)
Fast, reliable service as always -
Review 135 (2016-05-20 - Rating: 5)
Great service, quick response, professional. -
Review 136 (2022-12-31 - Rating: 5)
Fast service, great job -
Review 137 (2022-05-27 - Rating: 5)
Mars were thorough and efficient. -
Review 138 (2018-04-18 - Rating: 5)
Excellent company to do business with. -
Review 139 (2022-08-06 - Rating: 5)
Great guys. Great work. -
Review 140 (2023-01-19 - Rating: 5)
On demand water heater maintenance -
Review 141 (2023-09-19 - Rating: 5)
Excellent service -
Review 142 (2022-07-26 - Rating: 5)
Excellent service