AZ Air Conditioning and Heating

Located in Van nuys, California

Address: 7640 Tobias Ave, Van Nuys, CA 91405, United States

Phone: +1 747-567-3219

Rating: 4.8

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Comments

Review 1 (2024-12-12 - Rating: 4)
The Costco AZ Air team did a very nice job from the initial assessment visit, proposals to the installation.The installation team arrived on time, they were professional and respectful.The AC unit was tested after the installation to ensure that it was functioning properly. Our questions were answered to our satisfaction.The lead team called to check if all had gone as planned and if we had any questions or concerns.They sent a technician promptly to address a couple of minor items that needed addressing.The overall Costco AZ Air process was smooth and a positive experience.

Review 2 (2024-08-02 - Rating: 4)
The AZ A/C & HEATING Teams arrived on time residence on time this morning.To install a mini split unit. Pedro Z (crew leader) introduce myself and his crew members to me. He instructed me on his work plan and how he was going to do the installation. He very Professional in doing the install. After completing the installation, he walked me through the systems operation. Especially, the remote features and filter cleaning. Awesome install. Im very satisfied with the mini split installation, features, and operations. I will recommend AZ A/C HEATING for any HVAC installation.

Review 3 (2024-12-07 - Rating: 5)
Charlie from AZ Air Conditioning was much better that the technician they sent to do my last service. Charlie called me shortly before his arrival, to ensure the time would work for me. I appreciate that. Charlie also used booties, so that he did now walk with his outdoor shoes on my indoor floors. I appreciate that too. Charlie explained all of his findings and recommendations, and confirmed my email address and phone number. Much better that the last service I had, which made me question whether or not to continue with AZ Air, honestly. Thank you.

Review 4 (2024-12-17 - Rating: 5)
The team was great!Clear communication, excellent installation,and the installers were both professional and friendly.

Review 5 (2024-09-04 - Rating: 5)
Communication was great. He showed up on time and was very thorough with the maintenance checks. Luis was very knowledgeable and easy to talk to. He gave me several tips on how to care for the system to prevent problems. He wasn’t rushed and didn’t leave until all of my questions were answered. And, the price was great! When you own a home, this is the type of experience you hope for. Thank you Home Depot and AZ AC & Heating.

Review 6 (2024-12-19 - Rating: 5)
Luis was AMAZING! SO professional and SO detailed. He explained EVERYTHING he was doing and did a VERY thorough job. I cant tell you how much I LOVE, LOVE, LOVE this company. They are SO responsive and show up on time and do what they say theyre going to do. SO unusual these days.

Review 7 (2024-10-04 - Rating: 4)
Service Technician Eric was great; I was apprehensive b/c the company had previously canceled my appointment at the last minute.Eric and David gave me a call before they arrived to give an ETA. When they arrived they were respectful of me and my mother and our home. Eric took the time to explain everything he was doing and worked hard to fix the issue. He did not give up until he found the solution. AZ company is lucky to have such professional hardworking technician Eric. I was thinking of using another company because of the first cancellation but now I will stay and request the team that came today. I hope I will not be disappointed in the future and they keep these good technicians.

Review 8 (2024-11-19 - Rating: 5)
Claudia sat down with me, allowed me to describe what I needed and wanted. Then we discussed the pros and cons of different configurations and brands. She allowed me to set the system that works best for my house and at the price I could agree with. She worked out all the resources available in the company and got my HVAC system changed and installed in a couple of days without putting the comfort of my family at risk. We are very happy with the results and we are enjoying the new system and eager to see the savings in the usage of energy. Thank you very much!

Review 9 (2023-06-13 - Rating: 5)
Pedro and crew did an amazing job. AZ was great from the email/phone assistant to the estimator and especially the crew. Pedro gave me options and best recommendations. The job was very well done! In one eight hour day they installed the condenser and five units, all the men on the job were hard working and professional.

Review 10 (2024-08-17 - Rating: 5)
These guys were very professional and got things done quickly. AC was moved without any issues to the side yard. Great wiring and a clean job.

Review 11 (2024-12-13 - Rating: 5)
Our technician Ruben was on time and had called ahead. He got right to his sealant repair and then assisted in making adjustments to our thermostat to correct issues we were having which were no on his initial list. Very helpful, and clean. Much appreciated.

Review 12 (2024-12-13 - Rating: 5)
Our Tech Harry was awesome! So nice, friendly and informative. He spent extra time explaining that our current setting’s were not maximizing our dual zone unit and made changes with explanations to get the most out of our systems heat and air outputs.

Review 13 (2024-12-06 - Rating: 5)
As indicated by Luis, his status, still a “trainee”. Luis performed this maintenance call in our residence with stellar professionalism. He conducted all respective inspection points and rendered a very detailed report after he completed his task, together with evidence of results. This is what is expected from a customer. Kudos to Luis. He’ll do great as he progresses to be a formal technician. I am a very satisfied customer.

Review 14 (2024-11-13 - Rating: 5)
The young man saved the day , because I was ready to cancel my purchase for the water treatment system I had waited all afternoon and I heard from no one. I was told the installer would be at my home between 1:00-3:00. At 5:00 I was on to my next event. I was ready to cancel, but the young man was sooo sweet and apologetic. I allowed him to go ahead and install. He saved you a sale. He needs a promotion for his work and great disposition.

Review 15 (2022-08-29 - Rating: 5)
Mid August, our AC system decided to call it quits after 18 hrs of life. After shopping at Costco, they referred us to AZ Air Conditioning. With this in mind, we couldn’t go wrong if Costco is partnered with them and gave us peace of mind that our new AC system is backed by Costco. When we met AZ Air Project Consultant (Mike), he evaluated our AC system and he made us feel so comfortable and not pressured about how much a new ac system and duct replacement would cost. We decided to replace the duct system too, since its still the original since our house was built in 1973. AZ team are true professionals all the way down to the installer level. Pedro, their lead installer, and his crew of 5 are top notch, hard working professionals. I had to leave my wife alone while the work was being done due to my duties at my office. But Mike, being such caring project consultant, reassured me that he would stay and oversee the whole installation. That speaks volume. Pedro kept my wife updated at all time, as well. When the job was completed, Pedro explained all the paperwork and showed their work to my wife all the way up in the attic. Boy, was she impressed. Being a quality manager for an aerospace industry, I know what good work looks like when I see one. Pedro and his crew did one hell of a job! I would highly recommend AZ Air Conditioning & Heating to anyone needing repair, cleaning, or new install.

Review 16 (2024-11-20 - Rating: 5)
Water filtration was installed on time except the drain line was ran exposed on the outside and above and around the side entrance door to the outside drain. I called and objected. AZ made another appointment and the guys came out and worked it to my liking. The system is working great and the job was completed satisfactorily.

Review 17 (2024-12-26 - Rating: 5)
Tech was very thorough and efficient, and very knowledgeable about the process and fixes that were needed. The internal team was great to get us on the schedule immediately.

Review 18 (2024-08-09 - Rating: 5)
Thank you Ruben for coming out so promptly to assess the issue with our ac. Turns out it was a damper and all is well now. I also appreciate your suggestions and tips, which ended up being simple solutions to address the air restrictions we were having.

Review 19 (2024-08-20 - Rating: 5)
I am very satisfied with the service.The technician arrived within the specified time and even called me 10 minutes before arriving. When he entered the house, he was considerate enough to cover his shoes. He fixed the air conditioner efficiently and was very polite throughout the process. I highly recommend their service

Review 20 (2024-09-18 - Rating: 5)
Great Sales Customer Service. Jason tested the tap water and our Osmosis system and explained the differences. He explained the Water Softener system and how it works. We got our price quote same day and they have finance options which is great.

Review 21 (2024-11-22 - Rating: 5)
The service and care could not have been better! Charlie is excellent in his knowledge of our systems so that all was handled with efficiency and care. On top of all that, Charlie is just a nice, kind person! Can’t ask for better than that!!

Review 22 (2024-12-20 - Rating: 5)
I was very happy with the maintenance technician from AZ Air Conditioning and Heating. He was totally professional: called before arrival, was prompt, efficient, and clean (used shoe booties)😊. He also offered helpful tips to ensure my system continues to function well for years.

Review 23 (2024-11-19 - Rating: 4)
The price was competitive and the work performed was very good. Once started it was completed quickly and our home has been comfortable. Pleasant technicians came to address and correct a minor issue.

Review 24 (2024-07-23 - Rating: 5)
Im really happy overall with the service. In my case we installed the whole home water filtration system as well as the reverse osmosis under the kitchen sink and both units have been operating fantastic! The water both tastes great and feels great on the skin.I did go through some hiccups initially as my first representative ended up leaving the company, but John Guerra ended up taking over as the lead. John was great to work with and he was very honest both about the pricing and timelines that it would take to install everything. He was able to work with me on the price, and we were able to get everything in exactly at my budget. Im super happy that he took over as lead for the project and was able to deliver on everything that was promised!Javier and his apprentice were also amazing, they came out to do the installation and they did very good work.Everyone throughout the process made sure that I was happy with everything prior to the completion. Im really happy to say that even if there are problems theyre willing to work through them with you and make it right.

Review 25 (2023-05-04 - Rating: 5)
Relocation of our EcoWater Systems. Job well done! Installed where I wanted it, truly made sure all pipes are properly installed, did an operational check, & cleaned up before they left like they were never here. Truly a wonderful job. Definitely recommend this tech to do any job listed above. TRUST WORTHY!!!

Review 26 (2024-12-23 - Rating: 5)
We had a good experience starting with Claudia Brizuela who determined our needs and was easily available to organize the installation of the new unit. Within four days of ordering the new unit, the crew came and retrieved the old unit and replaced with the new one. Ozmin and Juan were very efficient and courteous. The unit works great and the crew left everything clean. Ivan was easy to work with in scheduling visits and their electrician Fabian was personable and knowledgeable. The unit works great.

Review 27 (2024-11-14 - Rating: 5)
Eric and assistant was very professional and thorough while serving my unit. He also showed me pictures of the before and after conditions with the unit. I am very pleased with the service I received.

Review 28 (2024-11-15 - Rating: 5)
Our technician for inspecting our A/C - Heating system was Luis. He arrived on time as scheduled, and provided us the routine serviceing while diligently educating us about many of the features of our AC/Heating system that we had forgotten. As a technician he was not only a gentleman but clearly knew his stuff! Thank you for providing us a well qualified technician!

Review 29 (2024-08-30 - Rating: 5)
My family and I are always satisfied with the great customer service AZ Air Conditioning provides they are reliable and professional. We highlyrecommend this company for new install and maintenance service. Thank you Luis Gonzalez for your excellent services.

Review 30 (2024-10-24 - Rating: 5)
AZ Air came prepared to remove my old units, begin installation of my new hvac. The team was through, respectful of both my space and property. They cleaned up after themselves before leaveing and they completed the removal of old unit, installation of new unit in just 2 days. I believe Manuel was the lead, he did a walk through of his work, the unit the new location, power source and drain for AC unit. Fantastic job guys.

Review 31 (2024-10-25 - Rating: 5)
Great work. Definitely appreciate how fast my issue was fixed, goes to show how knowledgeable Eric and David are. They were extremely courteous and took time to explain the issue and how it will be fixed. Highly recommended them both for maintenance or repairs.

Review 32 (2024-11-15 - Rating: 5)
Chris is a GREAT service technician. He is knowledgable, efficient, polite, respectful and kind. I have had both good and bad experiences with AZ service but Chris was amazing. I will make sure to request him in the future

Review 33 (2024-11-20 - Rating: 5)
Harry provided excellent service, demonstrating a deep knowledge of air-conditioning systems. His expertise ensured that all my questions were answered and the issue was resolved quickly and efficiently.

Review 34 (2024-12-01 - Rating: 5)
The gentleman was helpful, put on disposable shoe covers to keep my floors clean, replaced a light bulb in my attic and replaced the air filter, and checked the system for any issues. Very respectful !!! Love AZ Air Conditioning and Heating as they do great work, and have great support staff !!!

Review 35 (2024-09-30 - Rating: 5)
Got a call from AZ Air conditioning and Heating that they are arriving in 30 minutes. They arrived, talked to my wife who let them in. Before they entered they wore shoe covers to protect our floors from dirt. They were wearing pretty decent and identifiable uniforms. We told them our AC problems and concerns and they resolve them professionally. These gentlemen were very mild mannered and respectful. I wish all service providers act this way.

Review 36 (2024-09-08 - Rating: 5)
Our technician was on time and quickly began working on solving the problem. They were deep, clean, polite, and made of the repair within 30 minutes. Follow up to ensure the entire system when you’re working was very thorough. Was extremely pleased with the entire experience.

Review 37 (2024-12-02 - Rating: 5)
Hugo Sewano arrived on time was very polite and efficient. My husband and I had several questions about our air/heat conditioner which he answered and left us feeling much more comfortable with the function of our unit

Review 38 (2024-11-28 - Rating: 5)
Had a service call for thermostat that stopped working. Guys were punctual and worked very clean. Replaced with updated unit. Heat is back on! Best part warranty covered cost...

Review 39 (2024-08-02 - Rating: 5)
CT was the representative who visited my home. He explained the technology, the products, and the services offered in a thorough and professional manner. He verified our water pressure and tested our water to help determine what system was best for our home. The entire process was straightforward. I plan to recommend the company to friends and family.

Review 40 (2023-10-25 - Rating: 5)
Hi I recommend this company because they are professional at what they do, they take there work very seriously they got here on time and started knocking out the work I really love the work they provided I will definitely recommend this company I am proudly to say I will contact this company for my next plumbing or air conditioning project.I’m so happy with the resultsThank you Raul and Luis

Review 41 (2024-10-02 - Rating: 5)
Luis arrived in the expected time frame and worked diligently while on the maintenance call. He was thorough and took his time to do the work, as well as answer all my questions. He was courteous and friendly, and very knowledgeable.

Review 42 (2024-11-25 - Rating: 4)
I got the runaround on the phone from Saturday am until today (Monday).Reuben (he’s great *****) came out today Monday and repaired the unit, solved the problem in less than 30 minutes.The in-office personnel were cordial but not helpful. That’s the reason for the 4* and not 5* rating.

Review 43 (2023-01-12 - Rating: 5)
The team was awesome. Osmin,Johnathan,Kevin,Juan and Pedro were professional and on point. They made it happen during a storm. My kids are warm and happy. Thank you.

Review 44 (2024-12-04 - Rating: 5)
Alberto was nice - just confirmed that the issue was the ecobee - haven’t had any luck with the ecobee thermostat. AG should give the customer a couple options to choose from for a thermostat when they do a full install which was done Sept 2023. I’ll be buying a Nest thermostat which we have for the downstairs and will have them come back and install.

Review 45 (2024-08-26 - Rating: 4)
We chose this company based on the fact that Costco uses it for AC. The initial work went on schedule. We did have some issues that I will discuss below.1- One of the indoor split AC units was defective. It worked, but there was a clicking noise when it started.2- One of the indoor split AC systems leaked from the ceiling.It took us about two weeks to contact the company to schedule to fix these problems. We could leave messages, but could not talk directly to the scheduling department. After many tries, we were able to contact the person in charge. They did replace the defective unit and fixed the leak.

Review 46 (2022-10-21 - Rating: 5)
Crew of 6 installation technicians arrived at 8:15 am and worked in an organized and clean manner. The working areas were protected with plastic a complete high-tech HVAC system and ducts were installed. Work was completed by 6:15 pm and a complete demonstration and instructions were given by Luis, who was very helpful from the start to the finish. Control board is really easy to read and operate at a glance. Great system so far.

Review 47 (2024-09-20 - Rating: 5)
Luis was very knowledgeable on his trade and was super helpful. He answer all my questions and I’m very satisfied with the service he did on my ac/ heating unit. He is his professional. We need more like him.

Review 48 (2024-09-09 - Rating: 5)
Great experience all around. We were relieved to know that all was in good working order with our hvac. Hugo spent time with us, helping us to understand our options for replacing some existing equipment, and also went over different methods of filtration to help with dust vs vocs vs bacteria/viruses. We were very impressed with his knowledge and teaching us and ability to answer all of our questions.Additionally, we are always nervous to have people in our house because the dogs are protective and can be aggressive, but they loved Hugo. AZ Heating and Air is lucky to have Hugo as a company representative.

Review 49 (2024-08-13 - Rating: 5)
Charlie was great, efficient and explained the situation clearly. He found we have a leak in our year old HVAC system and coordinated a service appointment under warranty. Good job.

Review 50 (2024-10-19 - Rating: 5)
My experience with Chris was five star. He was very professional,clean, and very pleasant to work with. I would like for him to do all my maintenance for my service call. THANK YOU

Review 51 (2024-12-05 - Rating: 5)
Eric and his helper were very thorough and professional. They made a few adjustments to the furnace and checked all vents. Everything is running fine.

Review 52 (2024-08-05 - Rating: 5)
Sales representative Juan Padilla surveyed our home, patiently and politely answered my many questions and gave me all the installation and pricing options I requested, on the spot.After deciding to move forward, installers Juan (a different Juan) and David installed a double-inverter mini-split yesterday.They did a thorough job of protecting the contents of the home, doing the installation inside and out, cleaning up and politely and patiently answering my operation and maintenance questions.I recommend considering AZ for your HVAC needs.

Review 53 (2023-01-07 - Rating: 5)
All the guys were very professional clean the first thing they did was to tarp the floors and apply plastic to the walls and then starting working I felt very safe and all the guys were very polite and and clean they went out of their way to explain every aspect of the work that was performed and I can’t tell you just how satisfied I am a new unit in this time of weather being colder than normal it a great unit installed by a great group of guys the did alot of work in one day and very clean no nonsense no excuses everything done right the first time on the job and explained like a true professional I’am glad that we went AZ air conditioning and the Byron was so help with the thermostat made the new technology seem so simple am able to program my heating and air conditioning temperature with my phone makes life that much better for someone that’s not that computer savvy I would strongly recommend Bryro. And his crew and Az air Conditioning

Review 54 (2024-08-16 - Rating: 5)
Hugo Serrano helped us with our air conditioning issues. He was knowledgeable and professional and got everything working despite a different third party handyman muddling with his work in between visits. He was polite and would definitely recommend him to anyone needing any kind of hearing or cooling work. Maximum rating for this gentleman!

Review 55 (2024-12-12 - Rating: 4)
Technician was good. Some problem with initial appointment due to tech being stuck on anther job. Office worked to reschedule with shorter window.

Review 56 (2024-08-09 - Rating: 5)
My experience with Eric at AZ Air Conditioning and Heating was exceptional. He was thorough and patient in explaining everything. I commend Eric for his great personality and work ethic.

Review 57 (2024-08-08 - Rating: 4)
Luis was very efficient and polite. Got the job done in a short time. Only problem was I was scheduled for 8AM-10AM appointment but he was unable to arrive until 2PM.

Review 58 (2025-01-07 - Rating: 5)
I did not have to wait long for the arrival of the workers. They diagnosed a serious problem with my system that was previously missed. I was pleased with clear answers to my questions. Great job.

Review 59 (2024-09-04 - Rating: 5)
Jason was professional, timely and well informed on their product. We learned so much during our appointment and felt confident choosing a system that suited our needs

Review 60 (2024-07-24 - Rating: 5)
Eric and David, in this heat they were dry and smelling great. Both very polite and professional, one would enjoy their company. The explain everything as they were doing their job. They knew their job and patiently solved the problem. Did not tried to mask the repair and found the problem and solved a three year old problem. I thank them and they should be the minimum standard.Azang S

Review 61 (2024-10-25 - Rating: 5)
Service was very personable and informative. We got the estimate for the proposed work in a timely manner. We’ve worked with A-Z for several years and we have always had good service.

Review 62 (2024-10-03 - Rating: 5)
The two men who serviced our home were so professional & did a great job. They were very polite & we were very impressed. Highly recommend!

Review 63 (2024-12-31 - Rating: 5)
Employees very friendly the tech. That came was very nice and helpfull but spent about 1/3 the time previous techs had spent on the service call. Previous techs had removed the metal panels to the unit for inspection. This one did not. Recommended cleaning a part inside the unit which I would assume would be included in a maintenance call.

Review 64 (2024-09-30 - Rating: 5)
It would be nice if your employees stop littering on the streets. Every day they litter bags of trash in the neighborhood. Its not okay, it adds up to a large amount of trash weekly. The city does not clean up this trash, unfortunately neighbors have to..Its not enough that they have so many employees that do not carpool and take up a lot of parking space in the neighborhood. The littering is enough. Please explain to your employees to have consideration for your neighbors and the planet we all live on. Thank you to whomever deals with this.

Review 65 (2024-07-02 - Rating: 5)
Chris was awesome. Actually reached out to see if he could arrive ahead of schedule, which I really appreciated - both the call and the earlier time. Super nice and courteous. Thorough in his work and keeping me informed. Will definitely request Chris when I am due for my next maintenance.

Review 66 (2024-11-08 - Rating: 5)
Eric & David were prompt and quickly diagnosed and fixed the problem. Really appreciate the quick service call from AZ air conditioning and heating. You all rock!

Review 67 (2024-11-26 - Rating: 5)
I received Excellent service from Hugo. He was professional and provided great details regarding maintenence that was provided as well as provided recommended maintenance that will be needed in the future. A pleasure to work with.

Review 68 (2024-12-21 - Rating: 5)
The service technician was kind and knowledgeable. He also fixed the loose metal tape on the ventilation pipe that was not installed right last year.

Review 69 (2024-09-26 - Rating: 4)
Great but I guess they no longer clean the intake vent. Really looking forward to that being cleaned also. Oh well, now I know

Review 70 (2024-12-23 - Rating: 5)
Charlie was great; however, the work order to make the actual repairs was incorrect. I have been trying to correct my crushed duc for several months, hopefully it will be corrected soon.

Review 71 (2024-10-16 - Rating: 5)
Pedro serviced my home EcoWater System as well as changed my kitchen filters. He is knowledgable, ptofessional, patient and was kind enough to explain to me what he was doing step by step. He is a real asset to the company.

Review 72 (2024-11-19 - Rating: 5)
They called thirty minutes before they arrived. They wore shoe covers when in the house. They were very courteous and polite. They cleaned up their work area before they left.

Review 73 (2023-10-27 - Rating: 5)
Luis & Alfredo installed my new EcoWater quickly and efficiently. They both answered all my questions, showed me how to use the system and cleaned up before they left. Cant wait for the system to charge up and start drinking fresh water.

Review 74 (2024-11-20 - Rating: 5)
Eric was professional and isolated the problem quickly. Very pleased with AZ with both the installation 3 years ago and the service call today.

Review 75 (2024-07-10 - Rating: 5)
Eric and his partner David were very professional, polite and friendly. They figured out the problem and fixed it fast. Made sure that my AC was working properly then explained to me what was wrong. They even went out of their ways and sent me a video of how to fix the issue if it happens again. I’m very pleased with their service. Thank you very much!

Review 76 (2024-09-30 - Rating: 5)
The service was excellent. The crew was on time and completed the work without any issues. The team was knowledgable and professional, able to address all our questions.

Review 77 (2023-04-21 - Rating: 5)
Drinking water filtration system install and replacement filters. Our technician Gabriel was professional and on time. He took time to explain the process and how often we should replace the filters. Great customer service.

Review 78 (2024-08-22 - Rating: 5)
Your tech Harry was here to check out our AC. He was very knolageable and told us what it would take to keep our unit working. Your company put in our compete unit and we always call AZ Air when we need service. We always have great service from your company.

Review 79 (2024-08-05 - Rating: 5)
Harry was great - really appreciate his explanations of the process, what went wrong with our system and how he would (and did) repair it. What we don’t like is that our AC system has broken EVERY YEAR since it was installed 4 years to.

Review 80 (2024-12-06 - Rating: 5)
Luis did a fine job. He also took the time to explain how the system works to my junior high son who is an engineer student.

Review 81 (2023-01-26 - Rating: 5)
I bought a new gas furnace from AZ Air Conditioning and Heating. The entire process was flawless. Everyone at AZ I had contact with were courteous and informative.On the day of installation, Marino and his assistant did a wonderful job removing the old unit and installing the new one. They arrived on-time and were very professional throughout the installation. Since a new smart thermostat was included, Marino made sure I understood how to use and program the new unit. He also made sure that the new furnace worked properly and answered all of my questions before leaving. I highly recommend AZ Air and Heating and their generous staff for their great customer service.

Review 82 (2024-10-24 - Rating: 5)
Eric and David were extremely professional and helpful in providing recommendations on what to do with our air filter and how to keep up maintenance on our AC

Review 83 (2023-03-03 - Rating: 5)
AZ did a great job with the HVAC installation. Manuel knew exactly what our house needed to be comfortable for those hot summers, cold winters and everything else in between. We couldn’t be happier.

Review 84 (2023-04-28 - Rating: 5)
Pedro and Gerber from AZ heating A/C were ver professional, they arrived on time .They have a clean job and Pedro took the time to explain what will be the repairs he will do in the attic. And, to set up the app on my phone. He has shown pictures of the job before and after. They both knew what they were doing they have completed the job as promised. Thanks for their professionalism and kindness .

Review 85 (2023-05-09 - Rating: 5)
Well, first you go through Costco‘s, then they send out an agent to your home who really doesn’t know calls for your city and where to install the unit and how far away from the wall has be from the unit I preferably would like to know before the install, but it’s too late now they want to charge me another $3000 to relocate it which is ridiculous. It now takes up space in my patio which I don’t like the unit you should not be located where family gatherings are at and that’s what the agent should know it should be put to the side of your house were like in the front. Where are you really don’t see it. It shouldn’t be located where you gather for parties and it’s an eyesore, even the insulator should recommend a better location…update very happy that AZ Air conditioning came thru for us and move our unit here is a picture ..and thank you to Mr. Girón for coming out and make it possible👍

Review 86 (2023-10-20 - Rating: 5)
Nino did an incredible job with the service provided this morning. He was very professional, friendly, respectful and explained things thoroughly. Thank you so much for the service you provided.

Review 87 (2024-08-03 - Rating: 5)
AZ A/C servicing was great. The AZ Technician was punctual, professional and cogent. Once agian AZ delivered an “Outstanding” service experience. Our A/C system continues running beautifully. Thank you,

Review 88 (2024-11-25 - Rating: 5)
The gentleman’s name was Chris. He came to my home to service my heating system. He was polite and thorough.

Review 89 (2022-08-13 - Rating: 5)
Knowledgeable employees professional installation and proper work etiquette. Staff is enjoyable to work with friendly. They make sure the installation is clean and level.

Review 90 (2024-08-22 - Rating: 5)
Luis Gonzalez was great! He was very knowledgeable and quick. We will ask for him again on our next 6 mo. maintenence. Thank you.

Review 91 (2024-05-23 - Rating: 5)
We are very pleased with our ECO water filtration and softener system We have had it nearly a month and it has been exactly what CT said it would be. Showers and cleaning is very nice now that we get good sudsy results. We feel it was expensive but with Costco sale and rebates it was easier to get into a good system. The RO system was almost free with the discounts so that a nice touch. City inspector came by and said it was a well installed system and approved without any fuss.

Review 92 (2024-08-21 - Rating: 5)
Eric B came out to pre inspect the new HVAC Unit on the roof before the City Inspector arrived.Eric B. noticed a few things the HVAC installers missed or installed incorrectly.Eric B took great care to make sure things were corrected and up to code in order to pass inspection.When the Inspector showed up, he approved approved the work and issued the permit.Thank you Eric B!

Review 93 (2024-08-20 - Rating: 5)
Harry was thorough and explained how I should change filters more often and I need to keep track of service calls . Also made suggestions for changes if I need to replace equipment.

Review 94 (2024-11-13 - Rating: 5)
George came out and diagnosed the issue with the zones not working and noted other issues from the initial installation that need to be resolved. Grateful for George’s help

Review 95 (2024-10-25 - Rating: 5)
Emmanuel was really nice. He arrived on time, was very courteous and gave me good advice regarding my options. Thank you!

Review 96 (2024-12-19 - Rating: 5)
We used this company for several years now and always happy with the service provided. George quickly fixed the problem we had, explained all the small issues, and we so happy we have the maintenance contract with the company!

Review 97 (2024-08-23 - Rating: 5)
The two techs that came were very good and very polite. Very efficient also. They are not finished yet, but I’m sure all will end well.

Review 98 (2024-10-02 - Rating: 5)
David and Jose were the installers of our system and they did a fabulous job. Very courteous, knowledgeable and professional.

Review 99 (2024-10-04 - Rating: 5)
AZ air Conditioning and Heating came out. Fixed my problem and Shant was wonderful. They have been coming to me for about 9 years and I wouldn’t use anyone else

Review 100 (2024-08-15 - Rating: 5)
Pedro was very professional and nice! He explained the issues patiently! The office was also polite and prompt!

Review 101 (2023-04-04 - Rating: 5)
Manuel and his entire crew were very professional in taking care of my home while they did the installation of our Air conditioning. They cleaned and took the trash as if nothing ever happened. Manuel took the time to explain the unit and showed how to use it. I would recommend them and I would use them again.Thank you

Review 102 (2024-07-08 - Rating: 5)
Chris came by for routine preventative maintenance today and was a pleasure to work with. He was communicative, calling ahead of time about when hed arrive, did his work quickly and effectively and helped us understand the most cost effective options to maintain our home system. Thanks Chris!

Review 103 (2024-09-17 - Rating: 5)
Veronica visited us for water testing, she was very friendly, knowledgeable and helpful in detailing everything. Thanks for visiting us and providing quote.

Review 104 (2024-08-16 - Rating: 5)
Everybody at AZ is friendly and helpful. I first spoke to Gabby who arranged for Bailey to call me. He did, like the same day. I was asking a rather obscure question about whether drinking water softened by an Ecowater system using potassium chloride pellets and then sent through RO might still contain enough ADDED potassium to cause problems for someone with kidney disease. He told me it was his understanding (as also indicated on several sites online) that RO removes 90% of offensive items, potassium probably one of them. But he said the water would need to be specifically tested for potassium and he could not give medical info. Understood. We checked with the doctor today who told us the amount left after RO was probably miniscule. Bailey did confirm that we could switch to sodium chloride pellets without any damage to our Ecowater system. I was very satisfied with AZs service.

Review 105 (2024-12-11 - Rating: 5)
Received my semiannual maintenance yesterday. Luis Gonzales provided the service. He arrived on time, was professional, courteous, and efficient. He explained everything thoroughly, including informing me of the change in service provided where if there are no issues they will now be servicing the furnace in the fall/winter and the AC in the spring/summer which makes perfect sense. I’ve been a customer of AZ for over a decade and they never disappoint.

Review 106 (2024-04-25 - Rating: 5)
Nino is very professional and knowledgeable. He was very thorough in his work. He was honest in explaining his evaluation and issues regarding our system as well as being patient with our questions. He spent a considerable amount of time, ensuring we understood what was recommended and the work scheduled to be done in the near future.

Review 107 (2024-08-13 - Rating: 5)
Charlie came by to give us a free maintenance check up.He was very knowledgeable and recommended how to keep our system running in peak performance (coil cleaning, monthly filter changes, blower fan cleaning).We purchased a maintenance package based on his expertise.Excellent work!Thank you Charlie and AZAir Conditioning!!Ken

Review 108 (2023-08-23 - Rating: 5)
Byron G. is a very good lead foreman. He is hard working and knowledgeable of his work and role. Because of him and Jesus we can recommend AZ heating and air conditioning to our friends .

Review 109 (2024-08-30 - Rating: 5)
We have been using AZ Air-conditioning and heating for a while to service our eco water softener. We are pleased with their service

Review 110 (2024-04-17 - Rating: 5)
Everyone I spoke to prior to our appt, was friendly and pleasant to speak to.Nino, our technician, was amazing!! He was very thorough, knowledgeable, polite, and energetic.He truly loves what he does. I would definitely recommend AZ air conditioning and heating to my family, friends, and neighbors.

Review 111 (2024-08-14 - Rating: 5)
Luis was amazing. He was respectful, patient and explained everything we needed to know. We will request him in the future.

Review 112 (2024-12-11 - Rating: 5)
Great product, and follow up service when I had an issue arise. Will definitely use them again

Review 113 (2023-03-18 - Rating: 5)
My service tech Byron and team were extremely professional and helpful in understanding how to best optimize my system and where to locate the condenser. This crew was so courteous and knowledgeable. I highly recommend working with AZ Heating and if you are smart you will request Byron!!! The absolute Best!

Review 114 (2024-08-29 - Rating: 5)
The technicians were very thorough and professional. They answered my concerns. They tested my water and assured me that my system was working properly.

Review 115 (2024-07-08 - Rating: 5)
Roland was very fast and efficient. He took the time to explain things and was very kind. We appreciate his service.

Review 116 (2024-11-20 - Rating: 4)
Experience was good,finally figured out what was the problem. Phone needed to be updated. Used another updated phone and problem was solved. Thank you 😊

Review 117 (2024-12-16 - Rating: 5)
Great job. Very polite and professional. I highly recommend. Very thorough and efficient service.

Review 118 (2024-12-27 - Rating: 5)
Service associates were thorough, professional and very pleasant to work with.

Review 119 (2023-09-08 - Rating: 5)
On Wednesday morning (9/6/2023), Joe from AZ came and evaluated the HVAC system and confirmed that more return air flow is needed for the system to perform effectively and efficiently.Thursday the next morning (9/7), two technicians from AZ showed up on time at 9 am. Wow. Thumbs up for Joe’s promise fixing the inadequacy from the original installation.Pedro Z and Jason(a young guy) did a fantastic job for adding a air return to an existing cooling/heating system due to insufficient air flow coming out off vents in several locations in the house.The HVAC system is situated inside a closet on top of the house foundation. The most desirable new location for the air return location is on a wall that happens to be on the other side of the foundation. It is considered not safe to make a hole through the thickness of the foundation and definitely requires a lot of work as well.Jason who was the team member working diligently in the crawl space was successful in identifying an existing gap in this long foundation running across the width of the house. This gap could squeeze through a flexible duct from one side to the other side of foundation. That was a great find.Then guess what! They started working to install the new air return. It’s totally out of my expectation. Around 1:30 pm , the job was completed with professionalism.Joe from AZ is the pivotal person!

Review 120 (2023-09-06 - Rating: 5)
We are extremely pleased with the mini-split air conditioning system that AZ Air Conditioning installed in our home. Marlon was extremely professional and knowledgeable. He even came out to see us on the weekend to evaluate our needs, and plan accordingly for the project to start, which was within a few days. Pedro and his installation team are awesome to work with! They found ways to install the units in three different rooms with no exposed conduit in the interior of the house. Pedros team were respectful, and left all of the areas cleaner than when they arrived. We love our new mini-split system and we highly recommend AZ Air Conditioning and especially Pedros installation team. Thank you AZ for a job well done!

Review 121 (2024-11-20 - Rating: 5)
Highly quite competent. The annual inspection was performed with professionally. He made some helpful suggestions concerning my unit and how to prolong its life expectancy. He was sensitive to my activity schedule and made an appreciated adjustment that fit both of our schedules.

Review 122 (2024-08-28 - Rating: 5)
Harry took the time to tell me exactly what he needed to do and explained how to use the new thermostat. He was so helpful!

Review 123 (2024-03-05 - Rating: 5)
I cant say enough about my fabulous experience with AZ Air Conditioning and Heating. From the in-home sales pitch to the project manager and install team, the two Davids and the rest of the guys were professional yet personable, conversational yet continuously working. I can imagine each install comes with its own particular issues. The job at my house presented numerous challenges. I watched these guys think on their feet, troubleshoot and devise ways around over and through every obstacle they faced. These guys put in an incredibly long day without throwing in the towel or any downward turn in demeanor. The entire experience was positive for me and i’m so grateful to have gone with AZ Air Conditioning and Heating! Thanks, you guys!! 5 Stars!!

Review 124 (2024-08-11 - Rating: 5)
We are happy to have Eric and David for our AC appointment. Our questions are all answered and things are explained well. Very helpful and courteous.

Review 125 (2024-08-28 - Rating: 5)
John was on time and very professional. He went over the process of installing a water softener and gave us pricing on the spot.

Review 126 (2024-08-02 - Rating: 5)
Alex was very professional, kind, knowledgeable and very neat. He explained everything that he was doing. He is very very good and super personable and very nice. I would highly recommend Alex. He didn’t try to upsell me as previous techs have done. Honest and to the point. He was awesome!!

Review 127 (2024-12-17 - Rating: 5)
The technician found the problem immediately.He ordered the part.Soon we’ll have our HVAC unit fixed.

Review 128 (2024-10-17 - Rating: 5)
The technician was very professional and courteous as well as friendly and well mannered. He inspected our Heating and A/C systems and performed the relevant tasks. He was careful and considerate of our home. I recommend him as well as AZ A/C & Heating to anyone. We are still very happy with our system !! Thank you !

Review 129 (2025-01-02 - Rating: 5)
Fixed problems with blower - arrived on time, knowledgeable, thorough, and efficient. Personable staff person who made the repairs carefully explained the solution to my wife when the work was completed.

Review 130 (2024-12-04 - Rating: 5)
Erick is very professional and explains everything in detail about the work that needs to be done. In addition he is also bilingual!

Review 131 (2024-05-31 - Rating: 5)
The company provides high quality work and all of the employees out on the field are courteous and professional. We’ve recently worked with Nino for our HVAC maintenance and additional equipment installation, and his commitment to customer satisfaction is greatly appreciated. Ask for Nino if you choose AZ.We originally installed our HVAC system with AZ through our Costco membership. Whether it’s major work or routine maintenance, AZ’s employees are respectful of your home and leave it as clean and in same condition as it was when they arrived.

Review 132 (2024-12-07 - Rating: 5)
Came and efficiently replaced UV light device and checked second heater for noise issues. Friendly and courteous crew.

Review 133 (2024-10-17 - Rating: 5)
Hugo S was AMAZING! He came in this morning with such a positive attitude, and started work right away. He had his mask on, had gloves and protective shoe covering before entering our home. Hugo is very respectful, friendly, careful, and most of all VERY PROFESSIONAL. He never failed to explain his work step by step and answered all my concerns and questions. One thing I appreciate the most from employees/ workers is that they go above and beyond, and Hugo definitely did that. He checked all the vents and showed me pictures and the dirty filter. We would recommend Hugo to everyone. Thank you so much for the great service.

Review 134 (2024-11-03 - Rating: 5)
AZ Air Conditioning/Heating Company is one of the MOST professional companies I have ever done business with. My most recent maintenance service with George is an example. He was pleasant, courteous, patient (with answering my questions), and knowledgeable.A central air/heating system is a big investment and requires qualified maintenance. I am so pleased with my decision to have AZ provide ongoing service and guidance.

Review 135 (2023-06-25 - Rating: 5)
Gabriel did an amazing job installing our new water softener system. He was professional, kind, and left everything clean and neat. Also took the time to explain the system to us. Great guy!!Our consultant John Guerra was also extremely professional. He was very thorough and patient with us, explaining what we needed and could expect from the system. The warranty and life expectancy of the water softer is over the top. The entire experience was very a great one!!!

Review 136 (2024-09-12 - Rating: 5)
Luis did a great job servicing my air conditioning unit. Very professional and courteous.

Review 137 (2023-03-28 - Rating: 5)
Our entire process with AZ Air Conditioning and Heat was awesome! Javani and his team provided nothing but EXCELLENT service. They arrived on time, removed the old furnace and installed the new heating system and air conditioning unit without any issues. Most of all, they completed the installation in OME DAY! Javani explained how to use the new system and answered all the questions we had. We will definitely recommend your company to others in need of HVAC Services.

Review 138 (2020-03-12 - Rating: 5)
This company was referred by Costco when I needed a new furnace to replace my red-tagged, 30-yr-old system. Great experience from start to finish: they took care of everything, including all the required tests and permits. Also really solid customer service on the phone. Based on my personal experience, I would definitely recommend them.

Review 139 (2023-04-21 - Rating: 5)
Great job installing our new Water softener and RO unit. Very professional, timely and courteous.

Review 140 (2023-11-07 - Rating: 5)
I had the pleasure of having Louis provide the water installation service, and I must say that I am extremely satisfied with his level of service. Louis was incredibly attentive and highly professional. His attention to detail was truly impressive, and his expertise was evident throughout the entire installation process. Thank you, Louis, for a job well done!

Review 141 (2024-10-03 - Rating: 5)
I wanted to take this opportunity to express my appreciation for the prompt service. Your service technician Evin L. was courteous, efficient, knowledgeable and professional. Will be using this company again if we need anything in the future.

Review 142 (2024-09-04 - Rating: 5)
Jason was a huge help with helping me figure out which system would work for me. precise and articulate thx for testing my water like an experiment

Review 143 (2023-12-18 - Rating: 5)
First time using this service and their technician Nino V was great! He went above and beyond and really explained with detail what was needed and showed pictures. No pressure to buy or sign up for anything additional. Their monthly plan is a great deal, no way we could pass it up. Thank you AZ and Nino for making this experience as great as possible.

Review 144 (2023-05-28 - Rating: 5)
The work was excellent! Thank you Alfredo and Raul for your great service. Keep the great team. Best, Maria

Review 145 (2024-04-27 - Rating: 5)
This review is for AZ Air Conditioning and Heatings HVAC technician Nino. I usually do not write reviews but I felt compelled to write this review because of the outstanding professionalism exhibited by Nino that is sometimes rare to see these days.He came to do maintenance on my heater and air conditioner which included changing my filter but also doing a thorough examination and checking of all working components. He explained to me his findings and recommendations without any hard sell. He was able to answer all my questions and I felt confident in his answers as he is very passionate about helping the customer make smart decisions on maintaining an efficient system. I signed up for their membership of twice a year maintenance after my conversations with Nino.Nino is also very personable, takes his job seriously, and again professional. I recommend AZ Air Conditioning and Heating and especially their technician Nino.

Review 146 (2024-08-29 - Rating: 5)
Hugo Serrano is very helpful answered all my questions explained to me what to do unit outside is only one year but very dirty so I will get an heavy duty cleaning will call for appt Hugo is also very courteous friendly I will like to have him stay with us to do what ever we need thank you Hugo for the great job you did thank you again Bernie

Review 147 (2023-07-13 - Rating: 5)
Samuel Rios came to inspect 4 condo units that I manage that had not been serviced in a very long time. He was very polite, conscientious, and knowledgeable. He was able to inspect each unit and make reasonable recommendations for work that was needed. He was not pushy at all about having the work done, but sincerely wanted us to know the details of what he found during inspections. He helped us schedule follow-ups for work we wanted to move forward with and explained every step of the process. There were no surprise charges and he carefully documented all the work we did move forward with, showing us photos and even the parts themselves and explained what on each part was broken and compared it to the new one he was installing. He was here all day and he was polite and professional the entire day.

Review 148 (2024-10-05 - Rating: 5)
Charlie was great - respectful, knowledgeable and very courteous - represented AZ well!

Review 149 (2023-10-20 - Rating: 5)
The experience I had with Gabriel and Alfredo was overall a great experience. They were very professional and took the time to explain every part of the ecowater filtration installation process and included me in all the decision making. They treated the installation as if it were their own home. They went out of their way to make sure I was satisfied and that everything was working properly. I was astonished by the attention to detail they had. Every single part of the job was meticulously thought out and executed. At every point the made sure to adhere to code to avoid any future issues and that the city inspector would have nothing to gripe about. I followed them around the whole time and they never seemed bothered by my presence and always were happy to explain something I didnt understand about the process. The only gripe was that they didnt show up within the window they were scheduled by about 20 minutes, but they finished well within the estimated time, so they made up for that.

Review 150 (2024-12-03 - Rating: 5)
Tech was knowledgeable and professional. His concerns are based on his technical knowledge.

Review 151 (2023-08-14 - Rating: 5)
Tony came out to do an estimate for me and he was very professional and courteous. I asked questions and he explained everything to me clearly. He was thorough, kind and punctual. He made it easy for me to set up appointments and even followed up the week after. I would highly recommend him to anyone.

Review 152 (2024-08-12 - Rating: 5)
Thank you for fixing my AC air conditioning.This guys did a great job on my unit.They are very good and professional.😍

Review 153 (2023-07-09 - Rating: 5)
Great customer service!!I was very pleased with the information shared about my unit. Adrian was very knowledgeable and caring with details on how to make good use of my AC for now and the future. He explained everything step by step, which I appreciated. His understanding of my unit and professionalism was the best.Thank you AZ🙂

Review 154 (2024-10-25 - Rating: 5)
AZ air always manages to send very professional personnel and knowledgeable of our system and how to operate it better and make it practical for us. Luis S. Was extremely knowledgable and took the time to explain to us how to maintain our system working to its full capacity.

Review 155 (2023-08-15 - Rating: 5)
Matt and his technician were amazing! They were on time, neat, kind and explained everything as they went along. We had our system and the ducts all cleaned out since they were a mess from our remodel. They did a great job and you would never know they were here, they were so clean. i really like this company, Ive never had any issues.

Review 156 (2023-07-24 - Rating: 5)
Always easy to work with. Whenever we have a scheduled appointment, they have always showed up on time within the appointment window as promised. Very accommodating to requests. We have had Billy Chrisostomo come out to our property for a few years now, and he provides excellent service, inspecting the unit, performing maintenance, explaining functions and recommending possible remedies during visits.Special thanks to Billy for going out of his was to ensure that my mother is taken care of, no matter what the question or problem that may arise.

Review 157 (2023-09-02 - Rating: 5)
I appreciate AZ Air conditioning and Heating Inc. for sending Manny C. who was our technician, he was very professional, knowledgeable, friendly, and was very thorough, very detail oriented. He answered all of our questions and concerns and showed and explained everything to us. He is a very good representative of the company and because of this I would highly recommend AZ Air conditioning and Heating Inc. to family and friends. Thank you AZ Air for having a great team member and thank you Manny C. for doing such a great job!

Review 158 (2024-12-19 - Rating: 5)
Eric was extremely professional explaining everything including video of the problem and repairs involved! Plus helped to get the manager give me a discount for parts and labor!

Review 159 (2023-09-03 - Rating: 5)
Excellent experience all the way around! Kevin first came out to talk to us about replacing our current two unit system and installing a Quiet Cool whole house fan. He was very personable, not pushy and knew his stuff and answered all my questions. The prices quoted were more than my other bids but better quality I believe and we were able to go down to using one bigger unit instead of two for our entire 4000 sf home. The techs were on time and professional and came out the next day to show us the entire system and how it worked. Will highly recommend AZ to my friends!

Review 160 (2024-12-21 - Rating: 5)
Technician was on time, cordial, and did a good job trouble shooting electrical issue with thermostat

Review 161 (2023-11-01 - Rating: 5)
Robert and Pedro were very professional. They explained where the best locations for installation of the devices were along with pros and cons. They worked over 2 days this past week and finished the job with very little interaction on my part. Pedro explained the system and maintenance to me and walked me through installing the app and setting it up. Can’t wait to have softened water for life. Thanks AZ.

Review 162 (2023-09-28 - Rating: 5)
Good customer skills and mannerisms, professional, knowledgeable and patient. Very concerned about customer satisfaction. Excellent technician both technicians! Took very good care of our hardwood floors! I like that they wore something on their shoes! Very considering, thank you! Did a good job!

Review 163 (2023-05-19 - Rating: 5)
The team that came from AZ to install our mini splits was amazing. They came in with a large team that was a little intense, but all their guys knew exactly what they were doing. They were very professional and lovely to deal with. They were considerate (as much as drilling in your home can be considerate - we did ask them to be there LOL) and answered all our questions, consulted with us where necessary. We are left with a beautiful system that is extremely quiet. Im really looking forward to being comfortable this summer! Its already more pleasant!Thank you AZ, Mike, Byron and the rest of the team!

Review 164 (2024-03-27 - Rating: 5)
AZ Air Conditioning and Heating is a very reliable Company. I have used them several times and am very pleased. Nino was here today. He was extremely knowledgable, polite, patiently showed and explained every detail of what he did or what needs to be done to extend the life of my Heating unit. I will recommend this business without any doubt. Thank you Nino!