Royal Oak Heating, Cooling, & Electrical

Located in Troy, Michigan

Address: 2071 Stephenson Hwy, Troy, MI 48083, United States

Phone: +1 248-542-9353

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-07 - Rating: 5)
If you need electrical work done, you need to give Royal Oak Heating and Cooling a chance to get it. This is by far the best electrical contractor I have ever worked with through the last few homes i have owned. Their pricing beat out many other contractors in the area (got 5 quotes).Moving into a new house, we had our service upgraded to 200A, moved from inside to outside for coding reasons, extended all circuits, added capability for a generator and interlock, added multiple circuits around various locations in the house and exterior, changed covers for exterior outlets and fixed some GFCI issues in the basement.Mason and Rob were great!! Very professional and not a single complaint at all from them or I. The work they did didnt require any extensive repairs to drywall (not sure how they pulled it off)..Anyways, Royal Oak Heating and Cooling just got a long term customer in the area and I plan on using them for a full HVAC upgrade when its needed.

Review 2 (2024-12-16 - Rating: 5)
The entire process from Home Review for quoting the correct system, to the office personnel and all installers was flawless. Everyone was knowledgeable and professional in their roles. I would recommend Royal Oak Heating, Cooling and Electrical for your home needs.On 5/9/2024 they returned and installed a whole home generator. That process was as seamless as the furnace and AC,Picture shows layout behind the corner of my homeGreat job done by all7/9/2024 Todays problem was diagnosed and repair was completed quickly and efficiently10/28/2024. Needed a new thermostat. Jacob arrived as specified. Replaces the thermostat, programmed it and made sure all functions were working on it.12/16/24. Daniel C. completed some electrical work for me today. Powered up some new outlets, Replaced several other outlets and switches to new black decor units. He was very knowledgeable with his job, professional and efficient. I would recommend Royal Oak, Heating, Cooling, Plumbing(new) and Electrical for all your home mechanical.

Review 3 (2024-12-12 - Rating: 5)
Royal Oak Heating & Cooling was great! They were able to get a technician out to our place the same morning that I called. Technician called to let us know when he was in route, put covers on his shoes so he wouldnt mess up our floors, and quickly got to work assessing and resolving our issue. He explained his work in a way even a non-technical person like me could understand, showed us what to look out for in the future, and the price for the work done was reasonable.

Review 4 (2024-12-06 - Rating: 5)
Many neighbors recommended this company to us and I’m glad we called. Nolan arrived on time and was friendly, efficient, and took his time to explain our maintenance program and options. We had our furnace serviced and we will have them return in the spring for the AC. Highly recommend!

Review 5 (2024-11-06 - Rating: 5)
Josh was extremely polite, very knowledgable and very thorough. He was very pleasant, explained everything in detail when he was finished and answered all my questions. Ive had Josh service my furnace a few times now and I will say he is the best technician/service person I have ever had and I would recommend him and Royal Oak Heating and Cooling to anyone. You need more people like Josh.

Review 6 (2025-01-02 - Rating: 5)
Ive been using ROHC for many years. They are honest, professional and thorough. I switched to them when I was deceived by another heating and cooling company. Integrity always pays off. Josh was particularly thorough and professional.

Review 7 (2024-11-12 - Rating: 5)
Nolan did a fantastic job today.He did maintenance on our furnace, humidifier & generator.He was very informative giving us information on all of the above.He was professional, courteous & knowledgeable in his work.The company is fortunate to have him.

Review 8 (2024-12-03 - Rating: 5)
Royal Oak Heating & Cooling were outstanding. Prompt service, very professional, and no-nonsense advice. They completed my repairs quickly, and answered all my questions. Will definitely use them in the future.

Review 9 (2024-12-09 - Rating: 5)
Royal Oak Heating and Cooling installed my Level 2 EV charger in my garage. They did a wonderful job in getting the electric run through my finished basement without hurting any of my drywall or ceiling tiles. They didnt leave any mess. i would definitely call them back for all my electric needs.

Review 10 (2024-10-17 - Rating: 5)
Furnace wasnt heating. Josh did a full maintenance check, explaining everything he was doing. He gave me some pointers on things I could do to keep things running smoothly. He replaced my igniter and my house is finally warm again. Josh was polite, friendly and very efficient.

Review 11 (2024-11-04 - Rating: 5)
I called and received same day service for my furnace (when other companies were booking a week out). Riley diagnosed the issue quickly and efficiently, fixed the faulty part, and was in and out within 30 minutes! Riley was professional, kind, and took the time to explain everything in detail, ensuring I understood the problem and solution. Highly recommend their services to anyone in need of heating and cooling repair!

Review 12 (2024-10-15 - Rating: 5)
Our technician was very professional and exceptionally polite. He took the time to properly diagnose the issue we were having and correct it as well as service the entire system. He took the time and explained our options so that we understood what was best for our budget and for the life of our system. 10/10 highly recommend based off of our experiene!

Review 13 (2024-12-18 - Rating: 5)
Last Friday afternoon I didn’t have any heat from my furnace. Josh came out and said the motor was frozen. He worked on the on it with oil and loosened it. He got the furnace working, but stated that he didn’t know how long the heat would stay on. Well, we had heat for the next three days. Josh arrived later in the day on Monday, he installed the new motor and the furnace has been working for the last few days. Thanks Josh for your expertise.

Review 14 (2024-12-27 - Rating: 5)
Jacob , did a great job ! He was very through & made sure everything was in working order. The area he worked in was left clean & neat! Thank you!

Review 15 (2024-11-19 - Rating: 5)
We have used RO Heating, Cooling, and Electrical multiple times now. They have consistently been amazing. They are punctual, courteous, very communicative, and efficient. Their work is beyond 5+ stars each time as well. We are always happy with their end output, and I highly recommend them.

Review 16 (2024-12-24 - Rating: 5)
Grant amd Carlson came on time and did a very fine job installing the new furnace. It was fitted neatly into position, and the site was left lean. The job was finished in about 3 hours..

Review 17 (2024-11-11 - Rating: 5)
I like to try to do some of my own electrical work - updating fixtures and the like. Generally, I need to call in some backup (because I have no business doing electrical work) and RO is always the call. They have the most professional crew who never shame me for giving it a go. And they always do a clean job in a short amount of time. I wont call anyone else. Shout-out to Dan for being especially nice to my pug.

Review 18 (2024-10-03 - Rating: 5)
Dan was professional and pleasant. My GFCI was not working as well as the garage door and dining room light. He addressed each issue and fixed the problem at a reasonable price. Bless you I call him Dan (the man) Satisfied Customer.

Review 19 (2024-10-08 - Rating: 5)
Excellent, excellent service. Rilley called prior to coming to the job. He was polite, professional and kept me informed during the job. He stated what he was out to repair and explained what he repaired as well as what should be considered for the future maintenance of our boiler and three zones. I felt very comfortable with his being in my home. Highly recommend Rilley!!

Review 20 (2024-10-11 - Rating: 5)
Shout out to the awesome office staff. Shout out to Nolan, Riley, Steve, and I know I am missing one. Super professional, clean, nice, and honest!! Thank you for catching the fact my furnace system was not hooked up properly and fixing it.

Review 21 (2024-11-27 - Rating: 5)
Company was swift and formal. Nolan was polite, friendly, efficient, and got the job done in just a few hours. Would highly recommend this company to everyone

Review 22 (2024-06-25 - Rating: 5)
I have had Royal Oak Heating, Cooling, and Electrical out 3 times for electrical work and they never disappoint! Everyone we have worked with has been absolutely amazing. This is an extremely professional company. I also love the office staff. All the girls I have talked to have been so informed and helpful when scheduling a service. This company goes above and beyond. Thanks so much!!!

Review 23 (2024-08-05 - Rating: 5)
Jacob listened to my concerns and description of what I observed about our air conditioner’s behavior so knew where to start looking for the problem. He had it fixed in minutes. He was friendly but to the point. In all the years we have dealt with Royal Oak Heating and Cooling their repair people and installers have always been helpful and courteous.

Review 24 (2024-11-21 - Rating: 5)
Jacob was out exactly when they promised he would be and explained the repair clearly. We have been using Royal Oak Heating & Cooling for many years and always a wonderful experience!

Review 25 (2024-07-19 - Rating: 5)
Call Royal heating and cooling yesterday afternoon around 130 and they’re at my house at 8 o’clock the next morning. The service technician was very friendly and solves all my problems very rapidly.They highly recommend Royal Oak heating and cooling My friends and anyone looking for them quality fast service at a reasonable price. Varies happy that they serve me so quickly.

Review 26 (2024-10-07 - Rating: 5)
Excellence service. Josh called when he was on the way. Josh walked through everything with me and set expectations. Will definitely use them again. Great job!

Review 27 (2024-10-14 - Rating: 5)
Josh was exceptionally professional. Patiently explained the process, cost, etc. We are thrilled with the service and will make RO Heating & Cooling our standard. Highly recommend.

Review 28 (2024-08-13 - Rating: 5)
Jacob was excellent. I explained the issue to him. He explained what he was doing to troubleshoot the Air Conditioner and Furnace.He was very kind, informative and shared information about putting in a trap and what the cost would be if I wanted it. .I am very pleased with my second encounter with Royal Oak Heating and Cooling.

Review 29 (2024-07-31 - Rating: 5)
Jacob came to service our heating, cooling, and humidifier systems. He was very professional and did a great job helping us understand the maintenance he performed as well as future maintenance tasks we need to do as new homeowners such as changing filters for our systems. Would recommend for existing homeowners and new homeowners looking for HVAC maintenance and repairs.

Review 30 (2024-11-05 - Rating: 5)
Jacob checked out my furnace and gave it a clean bill of health. It would be easy for him to say, well its old and needs a new one. Honest service, integrity and arrived when promised.

Review 31 (2024-11-22 - Rating: 5)
Royal Oak Heating and Cooling was terrific. Got back to me very quickly. The field technician was outstanding and informative. Highly recommend this company.

Review 32 (2024-10-21 - Rating: 5)
Josh Explained everything as he went through the furnace, replaced the filters. the pump was making some noise cleaned it up no more noise. I would recommend Royal Oak Heating & Cooling for your furnace & air conditioning needs.

Review 33 (2023-03-21 - Rating: 5)
The Team from Royal Oak Electric were outstanding. They were on-time and very thorough. The installation was done quite well…looks and functions great. They made sure to clean up before they finished. Very easy to work with Royal Oak. This is the second time we’ve used Royal Oak and will use again for our electrical needs in the future.

Review 34 (2024-12-03 - Rating: 5)
Very pleasant young man. Told me everything he would be checking, what he would be looking for, if and why he had to fix something and very patient if I ask questions. Told me the good as well as the bad. I’ll be calling back.

Review 35 (2024-09-11 - Rating: 4)
Nolan was a pleasure to work with. He carefully diagnosed my water heater issue and determined I needed a gas valve. Unfortunately, the gas valve was not available through their local supplier and Nolan suggested I contact Lowes where the WH was purchased. I immediatedly looked up the gas valve part number at Supplyhouse.com where they offer next day free shipping. Although Nolan suggested I could schedule and pay for another service visit to have them install the gas valve, I feel a 5-star company would have found the gas valve and scheduled a return visit themselves.

Review 36 (2025-01-02 - Rating: 5)
Great service, tech was timely and professional. I would recommend Royal Oak Heating for your furnace needs

Review 37 (2024-10-12 - Rating: 5)
Gage and his team were awesome! They installed a full house generator within the timeframe that they communicated. All along the way, Gage and his team were considerate, neat, and efficient. Both Gage and Russ made sure we understood the operation of the generator, mobile app, and maintenance services.They did a great job!!Terry and Jean Roberts

Review 38 (2024-11-09 - Rating: 5)
Gage did an excellent job repairing my garage and EV electrical system to bring it up to code. Arrived on time, explained the plan, and was very helpful.

Review 39 (2024-09-06 - Rating: 5)
Riley called to inform me that he could arrive early which was so appreciated. Then he did a very thorough job of cleaning and checking my furnace and humidifier. And then gave me the Senior Discount!

Review 40 (2024-06-12 - Rating: 5)
I have only good things to say about this company. They are extremely reliable and responsive to the customer’s needs. I called at 9:45a and a technician was at my door by. 11:30a. Now this doesn’t happen all the time, but it’s nice when there is an issue, they respond. I have been extremely happy with the service I have received from Royal Oak HVAC. I feel comfortable in recommending them to others.

Review 41 (2024-11-07 - Rating: 5)
Riley was extremely helpful and explained all the reasons why he was exanimating, testing and replacing necessary filters and testing for carbon monoxide. Very polite and

Review 42 (2024-10-14 - Rating: 5)
Jake came to repair my A/C. He diagnosed the problem and quickly had it up and running again. Prompt and courteous service. Would call Royal Oak Heating and Cooling again for any A/C and furnace issues.

Review 43 (2024-09-27 - Rating: 5)
Riley was excellent in his personality, expertice, knowledge, future needs (if they arise). I was very satisfied with his service. Great Experience. R. G. Kurtz

Review 44 (2024-07-22 - Rating: 5)
Royal Oak Heating, Cooling & Electrical continue to provide professional, quality service. This was the first maintainance of our Generac and Josh was prompt, efficient and made sure to expain everything that was done and answer all questions. He noticed a plug on the fuel feed that had not been painted at the installation inspection last year and took the time to paint it. Great customer service and attention to detail.

Review 45 (2024-06-17 - Rating: 5)
Pleasant company to deal with. We had a generator installed last fall. Due to being away for a few months we are still dealing with the entire process (township regulations, adjustments, etc etc). All steps have been seamless and the staff is helpful, punctual and professional.

Review 46 (2024-10-15 - Rating: 5)
The representative was very respectful and helpful. He answered all the questions that I had and gave suggestions to help me understand the process of the work that I needed to be done in my home.

Review 47 (2022-06-16 - Rating: 5)
Very pleased with the whole process from designing a new system to improve heating and cooling performance throughout our home all the way through installation which was just completed. Kept everything very neat and tidy during the removal of the old systems and installation of three new ones. Professionalism was very high, even small details like wire routing and pvc vent plumbing showed careful attention to detail. They assigned a very knowledgeable team working through a complex installation with me and they came up with several new improvement ideas during the install. A total of 6-8 techs were here for 3 days. All were very polite and nice to work with. These folks are absolutely my go to team for HVAC.

Review 48 (2024-10-05 - Rating: 5)
Riley was thorough friendly and thoughtful. To an extent seldom seen, he went out of his way to assure that everything in our heating system was as it should be before he left.

Review 49 (2024-11-07 - Rating: 5)
Josh worked efficiently and effectively, explaining each of his efforts. He was very helpful! The new system works well!

Review 50 (2024-09-24 - Rating: 5)
Josh was the service tech for my furnace, air conditioner and humidifier. He was easy to work with, polite and professional. He explained everything very well. I would say he was superlative.

Review 51 (2024-12-15 - Rating: 5)
James provided his knowledge and expertise for how best to vent our bathroom fans. We appreciate that he offered a solution on how best to proceed

Review 52 (2024-11-14 - Rating: 5)
Exceptional service and support!!Josh was very thorough and provided great details throughout his installation.

Review 53 (2024-05-29 - Rating: 5)
Nolan was very knowledgeable. When he arrived at our home ( right on time) he had taken the time to review the past issues and concerns with our AC. Doctors don’t even do that!I hope he stays with your business a very long time, because he’s a definite asset!

Review 54 (2024-10-31 - Rating: 5)
Josh was great, very detailed, knowledgeable, and took time to explain each and everything he did for the service. Ask for Josh for your next service

Review 55 (2024-08-09 - Rating: 5)
I appreciated Royal Oak Heating and Coolings efficiency. Jacob was clear with what was happening and our available options and got our air conditioning back up in no time.

Review 56 (2024-09-20 - Rating: 5)
Josh S. was here today to don fall maintenance on our furnace. He has been before and not long ago did a checkup on our generator. He is very friendly and always answers any questions and explains exactly what work has been done. A very good technician and we are grateful to have RO Htg. and Cooling keeping our furnace and ac working properly and efficiently!

Review 57 (2024-10-11 - Rating: 5)
On time, courteous , appeared very knowledgeable . Gave me a senior discount which was very nice. I am hoping to develop a lasting relationship with this company

Review 58 (2024-04-25 - Rating: 5)
Our tech Nolan was great. He gave us a thorough checkup of our furnace and AC unit. He was polite and friendly - like everyone at Royal Oak Heating. We’ve used them for several years and they always provide great service.

Review 59 (2024-06-11 - Rating: 5)
Russel F and partner: Very pleasant, professional. Checked all electrical to ensure no future problems. I will request them in the future.Please post seperate from Jacob C, who provided AC work earlier last week.This review overwritten previous review only, not Companies response to Jacob C review.😏

Review 60 (2024-10-03 - Rating: 5)
Riley was on time,courteous and efficient.$ 144 seemed a lot for 15 minutes work but travel time and minimums have driven everything up.

Review 61 (2024-06-16 - Rating: 5)
Needing immediate A/C repair with upcoming family event I called R.O Heating & Cooling. They not only listened to my problem they scheduled same day repair. The technician continually communicated with me during his visit while restoring my AC in a timely and cost efficient manner.

Review 62 (2024-05-31 - Rating: 5)
Riley did an excellent job fixing my water heater. he explained very clearly what he was doing and how i should maintain the heater in the future. he is very congenial and thoughtful. this is the second time he has fixed something here and i have been very happy with his work.

Review 63 (2024-09-26 - Rating: 5)
Riley inspected our A/C system and explained things comprehensively and in easy to understand language. The system is new to us (was installed one month ago) and Riley educated us in adjusting settings for comfort and for efficiency.

Review 64 (2024-05-16 - Rating: 5)
Royal Oak Heating and Cooling has helped us numerous times. Scott and his team are great. I always know what to expect when they get here and that is an honest fair assessment of what is going. They always get the work done in a timely manner and clean up after themselves

Review 65 (2024-05-10 - Rating: 5)
Jim and his helper called when they were on their way and arrived early in the time window They promptly checked the furnace filer and drain line and then went outside to a/c compressor and cleaned coils thoroughly. Removing all the built up tree and lawn dirt. It was the best job I have had since the a/c was installed 7 years ago by another company. Top notch service!

Review 66 (2024-06-05 - Rating: 5)
Royal Oak Heating + Cooling is always reliable and professional. Riley was extremely helpful, and he was able to quickly diagnose the problem and help me find a solution. 10/10 would recommend.

Review 67 (2024-09-27 - Rating: 5)
As always, Riley was proficient, professional, knowledgeable, and helpful. He explained everything he did—from changing the filter to putting in a new humidifier pad (AND EVERYTHING IN BETWEEN)!Riley is very friendly and compassionate—he’s loved and appreciated, not only by me, but by each of my siblings. Each of us asks for him when our twice a year check up comes around!Thank you

Review 68 (2024-09-04 - Rating: 5)
My furnace was not keeping up with the Sub-Zero temperatures. ROHC gave me several options to improve its performance. Since the furnace was over 20 years old, the most logical solution was to just replace it. The project was started in the morning, and by early afternoon I had a new furnace and plenty of heat. I would not have been able to get this work done, but ROHC had a financing option that worked for me. I highly recommend them, and I will definitely be using them for any future work I need done.UPDATE: There was some vibration in the new duct work. Josh from ROHC came out and handled it, even securing another spot that I didnt realize was creating noise. He was friendly, quick and explained things thoroughly. Everything was covered under warranty, which is great. Once again, Im very pleased with ROHC!

Review 69 (2024-10-31 - Rating: 5)
I’ve been a customer for about 7 years. They have always been dependable and very nice to deal with. Their Personnel have always been very friendly and pleasant. They are a local company and I try to patronize local businesses. I have not had problem with them.Had Josh today. Very nice 👍 and very professional. Give Josh 5 stars ⭐️ ⭐️⭐️⭐️⭐️ out if 5. Pleased😊👍10//11/24 Josh came again to inspect my heating system.Again another 5 stars for Josh. Very pleased again. ⭐️⭐️⭐️⭐️⭐️👍😊

Review 70 (2023-03-22 - Rating: 5)
I hired them for installing a whole house backup generator. The experience was seamless end to end. The technical team completed the job as planned and within budget/scheduled timelines. Will work with them again in the future if needed.

Review 71 (2024-07-29 - Rating: 5)
Josh was great and explained what he was doing and why. The AC unit really needed a cleaning and he got it done just as the skies opened up! Thanks again

Review 72 (2024-06-22 - Rating: 5)
The technician Joshua was ahead of schedule, conscientious and very knowledgeable in the HVAC sciences. He spent time to diagnose the issue and explain the options in detail. I would highly recommend this technician and company.

Review 73 (2024-11-14 - Rating: 5)
Nolan provided excellent service; he was professional and efficient. Much appreciated!

Review 74 (2024-11-13 - Rating: 5)
He did an amazing job, very thorough and explained everything to me. Very happy

Review 75 (2024-05-02 - Rating: 5)
Josh was very professional and informative. He explained everything hed done and let us know our condensate pump might need to be replaced before too long. He said it didnt need replacing now just wanted us to know what was going on. No pressure just information. I highly recommend Royal Oak Heating, Cooling and Electrical.

Review 76 (2024-06-13 - Rating: 5)
Crew was on time and completed the work in a timely manner within the estimated quote. They also did a good job of explaining the operation and maintenance of the system as well as the new venting features installed.

Review 77 (2024-06-01 - Rating: 5)
Jacob called to give us his arrival time and he did arrive properly. He got right to work and found our A/C issue (capacitor). He was able to determine this part was still under warranty and only charged for labor/trip. Very satisfying R.O. HVAC experience.

Review 78 (2024-05-14 - Rating: 5)
Riley was extremely pleasant and thorough. He explained everything he was checking, replacing, and cleaning. He made recommendations for future maintenance. Its always a pleasure to deal with R. O. Heating, Cooling, & Electrical - we have been customers for over 40 years.

Review 79 (2024-07-02 - Rating: 5)
Nolan C. showed up first thing in the morning and was excellent to work with. Got the job done, explained everything and was on his way. Great experience!

Review 80 (2024-07-12 - Rating: 5)
Riley was incredible! He resolved my issues in both a professional and courteous manner. But the best was the way he communicated everything to me. Royal Oak Heating and Cooling has always been so great AND easy to deal with, and Riley just puts the exclamation point on that!

Review 81 (2024-06-04 - Rating: 5)
Tech arrived within an hour of calling for service and within 30 minutes of having tech on site ac unit was diagnosed and repaired. Capacitor had failed. Extremely happy with speed, cost and expertise of technician.

Review 82 (2024-04-30 - Rating: 5)
I asked for a cleaning and a troubleshooting for my unit. You know what I got? A cleaning and a troubleshooting of my unit. Refreshing to not only get good service, but to not feel pressure into purchasing a new unit. The unit will need to be replaced but Jim didnt force the issue, only provided me with information to make a good decision when that time comes. Not to mention, they were able to get to me the same day I called and didnt charge any extra. Great service, great people.

Review 83 (2024-10-09 - Rating: 5)
October 9, 2024. My boiler had a minor leak that Riley found during a pre-season inspection. Replaced the part under warranty. Friendly, prompt, and professional. Five stars.July 31, 2024. Royal Oak Heating replaced my attic gable fan. The tech (this time, Dan) and his tech were prompt, professional, friendly and competent. Five stars.June 3, 2024. Dan (and Mason) came today to do some electrical work. As always, they were prompt, professional and competent. I am really glad I found Royal Oak Heating when I did.Royal Oak Heating has done my heating and electrical for about nine years. They installed a new boiler, and they did a great job. They also installed a backup generator. Great again. All their techs have been professional, competent and prompt. Riley was the most recent, and he was excellent. Heather and Angela handle phone calls, and both are outstanding. Five stars.Another service call and a new voice: Hanna handled my calls. A familiar face: Riley was the service tech who came out. As usual, he was prompt, friendly, professional and entirely competent. As usual: five stars.March 25, 3024Another service call and another five-star visit. Nolan was prompt, professional, friendly and competent. Royal Oak Heating has been handling my heating and home electrical needs for years, and they have always been excellent.

Review 84 (2023-10-18 - Rating: 5)
I’ve worked with Royal Oak a few time before so they were the first call I made to get a quote for a generator. They did not not disappoint!! The crew showed up on time and went over the whole process with me before getting started. Spent a fair amount of time going over everything with me after installation as well.Everything was cleaned up when finished. They are just so professional and knowledgeable!! No regrets choosing them and would certainly recommend Royal Oak Heating, Cooling, Plumbing and Electrical!!

Review 85 (2024-01-16 - Rating: 5)
We have used Royal Oak Heating & Cooling for years, and my parents as well for as long as I can remember. The are professional, prompt, informative, and beyond fair with their pricing. Steven deserves 10 stars! He’s been out to our home a few times and he is so experienced, patient and truly goes the extra mile to ensure peace of mind. He leaves no stone unturned when inspecting everything and is very thorough. We are clients for life!

Review 86 (2024-07-20 - Rating: 5)
Great service! Had a furnace installation and the crew was professional, clean, and answered all my questions. Highly recommend!

Review 87 (2024-07-09 - Rating: 5)
He was awesome. He answered my questions and I trusted his expertise. I have used this company for years and they have always gained my trust.

Review 88 (2023-08-31 - Rating: 5)
Riley the Technician and his assistant were very professional, on time with a courtesy call. When they arrived they put their booties on so they wouldn’t get my floor dirty.Upon inspection ( my motor was making noise) they informed me you can have a generic motor installed, but my recommendation is if you can wait three days (because of the week end) I prefer to install an Oem (original equipment manufacturer ) I agreed and it is so quite now.Thank you Riley and I believe his associate was Jaime.Excellent service.

Review 89 (2024-11-14 - Rating: 5)
Josh was very professional he explained everything he was doing and showed me how to replace the filters.

Review 90 (2024-08-19 - Rating: 5)
Josh was prompt on arrival. Josh was professional and throughly explained the maintenance that was preformed on our HVAC. Thanks!

Review 91 (2023-11-27 - Rating: 5)
You cant beat Royal Oak Heating, Cooling & Electrical. Every experience weve had with them has been top-notch. All of their technicians are professional, friendly, and thorough. The service is always on time and fast. You can tell that they care about their customers well-being and they are trustworthy. And they are affordably and fairly priced. Theyve replaced our hot water heater, fixed our furnace humidifier, and fixed/troubleshot our AC unit. I wouldnt trust anyone else in the biz!

Review 92 (2024-08-04 - Rating: 5)
He did a fine job, but I need someone to replace 2 water hoses because I dont have the proper tool to remove the hose clamp.

Review 93 (2023-10-18 - Rating: 5)
Josh was great in performing the maintenance of my furnace and humidifier. He carefully explained everything he was doing and he answered all of my questions. He was professional, efficient and easy to talk to. I would gladly have him back in my home next year.Jacob replaced the furnace filter and did a wonderful job. He was very pleasant, efficient and professional. He too could return to work on my furnace in the future.

Review 94 (2024-05-08 - Rating: 5)
We had multiple options, however we selected Royal Oak Heating, Cooling & Electrical because they have an excellent reputation and their proposal was easy to understand and well within our price point. Our sales representative (Mike) was knowledgable, friendly and accommodating. The two technicians, Russell and Mason were great! They were very respectful of our property. They kept us informed all through the installation process. We are very happy we chose Royal Oak Heating, Cooling and Electrical, and we will highly recommend them to our friends, family and associates.ADDENDUM 11/24 - We needed service on our furnace. We immediately contacted Royal Oak Heating, Cooling and Electrical, and are we glad. This is one great company! Their service and customer support is the best. Thank you Royal Oak Heating, Cooling and Electrical, and Josh.ADDENDUM 5/8/24 - We needed an inspection on our A/C unit. Josh did a great job inspecting everything. Thank you

Review 95 (2024-08-02 - Rating: 5)
Jim did a fabulous job. This wasnt an easy fix and he stayed with it till my furnace was repaired. I am grateful.

Review 96 (2024-09-25 - Rating: 5)
Its 2024, and , as in previous years (more than 20 so far) ROHC has done a great job. Riley is terrific. And all the staff, from phone calls on up are great in the service they provide . Thanks, and keep up the good work!It’s 2023 and I have used ROH&C for 20 some years. Their service personnel are professional, capable, reliable, and personable. I couldn’t recommend a better business for heating and cooling service, from installation to maintenance. The staff is the best, from the phone call to make the arrangements to the actual service and billing. Thanks.

Review 97 (2023-07-28 - Rating: 5)
Quote process took some time but well worth it. Crew was on time and communication was excellent. All details of the job were discussed to assure we would get exactly what we wanted. Russ and Mason were very friendly, professional and all technical aspects of the job completed perfectly. Have already recommended Royal Oak to three friends and neighbors. Portable generator prep works great!

Review 98 (2024-02-22 - Rating: 5)
From the initial quote through to installation, Riley was knowledgeable and extremely helpful. He explained everything and to our surprise the cost was less than expected! He was right that I will definitely think of Royal Oak Heating & Cooling the next time an issue comes up.

Review 99 (2023-02-14 - Rating: 5)
First time we have used this company and we were very pleased! The 2 guys were right on time and very pleasant. They installed a new furnace all in 1 day! They get a 10 from us!

Review 100 (2024-09-13 - Rating: 5)
Excellent customer service. Friendly and professional. Explained thoroughly and arrived on time. Highly recommend.

Review 101 (2024-03-12 - Rating: 5)
My furnace was making a very loud noise like an airplane motor. I called Royal Oak Heating and Cooling and Hannah set me up right away for a tech to come. Jacob was my tech and knew right away what was happening. He called and found a new motor for my furnace and came right back and installed it & checked for CO2. Very knowledgeable and pleasant. Heat with no noise. Thank you all at Royal Oak Heating.

Review 102 (2024-08-26 - Rating: 5)
Nolan was professional, friendly and thorough. We have been using Ro Heating and Cooling for many years.

Review 103 (2024-06-25 - Rating: 5)
Friendly, reliable, and very professional. Ive been doing business with them for over 10 yrs when Thornton and Grooms were booked, and they recommended them as an overflow backup.

Review 104 (2024-11-21 - Rating: 5)
Riley was very helpful with the service that he provided. I would highly recommend.

Review 105 (2024-10-01 - Rating: 5)
We have been customers since 1983. Have had decades of great service.Today Nolan came for fall maintenance and found several issues that could have caused problems in the future and took care of them. Also capped an unused gas outlet that he discovered was leaking.This company has been most responsive when emergencies arise and that has been very comforting over the years.

Review 106 (2024-11-01 - Rating: 5)
Nolan provided maintenance on my furnace in preparation for the upcoming winter. He called me prior to arriving, professional, knowledgeable, informative, and did a great job. Alway a pleasure to deal with Nolan and I would recommend Royal Oak Heating and Cooling.

Review 107 (2024-02-01 - Rating: 5)
Jake spent a ton of time analyzing the issue; there are several failure points to consider, to determine if parts replacement or total unit replacement is warranted. At this point Im leaning toward the latter, due to the age and inherent irregularities of the system, but will be closely monitoring the furnace over the next several days. Jake wrote up a comprehensive invoice, noting all tests and findings; extremely thorough and highly recommended!

Review 108 (2025-01-03 - Rating: 5)
RO Heating sold us a Bryant high efficiency gas furnace 16 years ago. Every year we have them inspect & clean it & replace the filter. We now have 16 years of uninterrupted service. Money well spent! Their staff are clean, courteous, professional, and come within the promised time period - or sooner.

Review 109 (2024-02-20 - Rating: 5)
Every time I deal with Royal Oak Heating & Cooling, they impress me more. They responded immediately to what turned out to be a minor problem and completed the repairs quickly once the parts were secured. Riley B. was very professional and explained everything concisely.

Review 110 (2024-10-02 - Rating: 5)
Josh did a great diagnosis. Very kind and patient. Explained everything to us very clearly.

Review 111 (2024-10-18 - Rating: 5)
October 2024 update: Purchased another maintenance program because its no more expensive than paying for maintenance services separately and it provides a discount should I need unexpected service anytime through the year. Plus, its so easy to do and service is always top notch.June 2024: Who knew these were the guys to call when a cool downdraft began emanating from my kitchen fan opening this winter? Now it has a new baffle, and Im looking forward to lower heating and cooling costs.Nov. 2023 update: Fast and effective intervention for a furnace that wouldnt come on. Hannah fit me in, and within two hours, Nolan was at my door ready to diagnose the problem, which he did accurately almost immediately. Then he had the solution, and completed it swiftly. Ah, heat! This experience reassured me that sometimes, professionals deliver, and everything goes your way.Sept. 2023: Had my service drop, a few circuit breakers, GFCIs and dimmer switches replaced, all damaged by a tree falling on our utility pole and power lines. Accurate and swift assessment by master electrician and excellent work by electricians. It is a privilege to make one phone call to ROHC in any situation, especially one like this. They also recommended, and so do I, a whole-house surge protector. Worth its weight in gold. Also, separately had furnace maintenance done as part of an annual service plan I always buy. It was well done, as always. A+ and A+ again.May 2023: Another A+ on spring AC maintenance service. Josh S. did a thorough job and is a welcome addition to my homes ROHCE team.May 2023: Swift and excellent swapping out of old fluorescent lighting with new LED lights for task lighting, per Russ and Masons recommendation. Nice and bright now. A+ all around.April 2023 update: Russell and Mason installed complicated new light fixtures and repaired an existing one. What professionals. First time Ive used ROHCE for electrical work and they were so good, Ive already booked them again.Oct. 2022 update: Cannot say enough about the trustworthiness, skill, and conscientiousness of everyone who works for ROHCE. Best possible.August 2022 update: ROHCE is my go-to. So ready to help. Don’t know what I’d do without them. A blessing to have such trustworthy help.Office staff and technicians are unfailingly smart, personable, reliable, and effective. Every single one of them. Honest service at a fair price.Update: Just purchased another “annual program”, which offers fallfurnace and spring AC cleanings and checks at a good price. Did it last year and found it worthwhile. Keeps everything in working order. Again, Beth and Kelly in the office are wonderful, and Walt and his tech colleagues are all courteous, smart, effective and efficient. A+, ROHC.Another update, August 2020: My trust in this company and its people is at an all-time high. That I finally elected to have Walt conduct the maintenance that had been due this spring and that which would be due this fall is a testament to my faith in their word and their practices. Pleased to see they provide a broader array of home services now. ROHC is my first call when my house needs workUpdate Jan. 2021: Purchased furnace and humidifier filters with new year (21%) discount, ROHCE delivered them to my house, and I will store them until my next maintenance work. Easy way to save $.

Review 112 (2024-03-30 - Rating: 5)
Riley B. was pleasant, professional, and very knowledgeable at determining what the problems were and how to efficiently fix them (rubber isolator to eliminate a vibration and a new Inducer Motor). He was excellent and even noticed that our Hot Water Heater had a loose Draft Diverter and quickly fixed it as well. We highly recommend Riley B. for any Heating or Cooling Repairs. Thanks to Riley B. from Bill and Charlotte Carlson, Rochester Hills.

Review 113 (2024-07-19 - Rating: 5)
Royal Oak Heating and Cooling is great at communication and their service techs are on time, professional, and explain any issues your unit may have.

Review 114 (2024-11-01 - Rating: 5)
Royal Oak Heating & Cooling has been the choice of the Northeast Oakland Historical Museum for several years and have always been professional, friendly and do great work!! Riley has been servicing our museum for several years and he is the BEST!!!!! And I repeat this for the year 2024....Thank you for the great service and continuing to have Riley do our service!!!!!

Review 115 (2024-04-19 - Rating: 5)
Nolan, the technician, was most professional, knowledgeable, courteous and respectful of our property. He fully explained any deficiencies in our system and provided sound recommendations. We will most certainly be ongoing customers of Royal Oak Heating and Cooling.

Review 116 (2023-12-20 - Rating: 5)
I had a furnace cleaning and the technician was very knowledgeable and courteous. My home is now toasty again! There was a slight hiccup during the service, but the company and employees are committed to customer service and I would highly recommend. I look forward to working with them for my future needs. My water heater is OLD! :(

Review 117 (2024-03-24 - Rating: 5)
Russell and his crew did an excellent job installing our generator. Everyone knew exactly what they were doing, and they did it well. They were on time, courteous, careful, tested the system, and took the time to explain everything to me.

Review 118 (2024-05-20 - Rating: 5)
Update 5/20/24 - Josh, as always, was awesome. We had a contractor here this week working on our walls and apparently some of the mud got on the contacts so the thermostat wasnt functioning properly. Thanks for being honest - as usual - and not charging us for stuff we didnt need (like a new thermostat!)! :-)Update 2/12/24 - Nolan was very thorough and helpful today! Thanks!********We had a furnace installed recently and there was a problem that was easily resolved after a parts order. Riley and a coworker came out to determine this issue and they were great! They had to order a part and Riley came back. Great guy, efficient, friendly and professional! Thanks, Riley!Update 2/12/24 - Nolan was very thorough and helpful today! Thanks!

Review 119 (2023-07-29 - Rating: 5)
They came very quickly to fix my AC during a hot and busy time. Josh was a very kind, friendly and patient young man. He came exactly on time. I would highly recommend this company. They put my new furnace and AC in 3 years ago and I feel their pricing and service is top quality.

Review 120 (2023-11-28 - Rating: 5)
Explain everything that was needed and needed to be done before he even started to do the job. And told me the grand total how much it would cost and ask first if I still wanted the work done on the furnace. Highly recommend Nolan for your heating and cooling needs. Hes very efficient and does a good job

Review 121 (2024-02-24 - Rating: 5)
Very timely, prompt service. Cody was a pleasure to work with and he knocked out the work very quickly. He also helped me out with stuff relating to my dryer that he wasnt responsible for. This should be the standard in the service industry! Thank you

Review 122 (2024-06-25 - Rating: 5)
Josh was very knowledgeable and did not push at all about upselling me when he came out to give a diagnosis. Would definitely recommend

Review 123 (2023-10-17 - Rating: 5)
I have used Royal Oak Heating and Cooling for many years and have been very happy with their services. Josh, the technician who came out today, did a great job diagnosing my heating problem which I felt was a difficult problem to solve. He was extremely professional and very nice to deal with.

Review 124 (2024-02-06 - Rating: 5)
Steven did an excellent job diagnosing the issue I had with water leaking around my water heater. He was informative, kind, and answered all my questions and concerns. Bill also did a great and efficient job repairing the issue.

Review 125 (2024-02-15 - Rating: 5)
Josh was helpful and quick with the service and understanding what needs to be done. ROHC was very quick and was able to get me in the next day! very good service will continue to use them

Review 126 (2024-05-02 - Rating: 5)
Very professional installation of my Generac whole-house generator. They arrived on time, were very concerned that the locations and routing were to my liking, and explained the operation of the unit well.

Review 127 (2023-08-02 - Rating: 5)
Our technician, Josh, was polite, professional and knew his business. Explained everything well and very thorough during his maintenance visit - ended up needing to do a little more than basic maintenance to fix an issue we were having - he made sure to explain what would be needed and provide a cost prior to performing the work. Highly recommend!

Review 128 (2023-04-30 - Rating: 5)
Very knowledgeable and professional and friendly!!!! They stopped a carbon monoxide leak that literally could’ve killed us!! Thank you to the tall tech who had the wherewithal to think of our safety

Review 129 (2024-03-01 - Rating: 5)
Nolan was professional, knowledgably and supplied excellent customer service. This type of service is why I continue to go back to Royal Oak Heating, Cooling and Electrical. Thank you for your assistance and I appreciate all you do.

Review 130 (2023-04-09 - Rating: 5)
We had a full house generator installed by Royal Oak Heating, Cooling, and Electrical. I had multiple quotes done and they came in at the best price by a significant amount. Mike H. did our quote and he was extremely friendly and knowledgeable. He was also very responsive to our emailed questions after receiving the quote.We asked for a late March install and they easily accommodated us. Melissa C. from the office was amazing to work with and helped us get our new Generac registered to receive the warranty prior to install.For the day of the install, the whole crew was extremely respectful of our home and us. Gage and Russel were the crew chiefs and kept us informed throughout the whole day. The whole crew was just a really great group of guys. Everyone seemed so friendly and like they genuinely were enjoying their job.We will definitely use this company for any future heating, cooling, and electrical needs in our home.

Review 131 (2023-12-18 - Rating: 5)
They were the second company that I called when my furnace stopped working. The fit me in that day. Josh called when he was on his way and explained everything. Very nice young man to work with. It was a simple fix and he didnt try to gouge me. Very happy

Review 132 (2024-04-23 - Rating: 5)
Joshua, provided excellent service on my generator today. Everything was done in a timely and orderly manner. I will definitely use this company again.

Review 133 (2024-12-13 - Rating: 5)
Steven was very Thorough and I now have peace of mind. Thanks for your service.

Review 134 (2024-07-24 - Rating: 5)
Royal Oak Heating, Cooling & Electrical came out to check on a wire from the A/C unit that had been cut during lawn work. Riley was able to fix it very efficiently. I was pleased that we were able to get service the day after I called. Riley was very easy to work with, explained what he was doing and why, and gave us information regarding the life of our furnace and air conditioner.

Review 135 (2023-12-22 - Rating: 4)
Electrician called before coming and actually came earlier than planned with our permission. Very polite and took shoes off when asked. He switched out a light fixture in our bathroom which was fairly quick. My only issue was that he gouged the wall in 4 places and I will need to repair and repaint.

Review 136 (2024-04-30 - Rating: 5)
Riley was prompt, polite, and very thorough. He explained some new things to me about my air conditioner, and told me to call RO Heating if I have any questions or issues. I have dealt with them for many, many years. They are THE BEST!

Review 137 (2024-09-25 - Rating: 5)
Excellent service. Will definitely recommend. Riley did a great job arrived as planned and completed work. Very please with this service..

Review 138 (2024-06-27 - Rating: 5)
They were really good about going over all the work/details on my AC. From the Sales guy, to the guys who Installed it. Was very impress with them

Review 139 (2023-11-07 - Rating: 5)
My first interactions with Nolan were when I was out on town. He was cordial to my neighbor, and was very patient with explaining everything to me over the phone (which requires extra time since I am hard of hearing.) He came out to my house yesterday to install the part, and he was very professional and competent. I will use RO H&C again.

Review 140 (2024-01-15 - Rating: 5)
Our furnace stopped working. This has happened in the past with the frigid temperatures and no one was able to diagnose the problem. Riley was extremely helpful. He diagnosed the problem- that the gas pressure coming into the house was too low. He suggested that we call Consumer’s Power. Consumer’s Power came out. There was a leak at the meter. They replaced the connection and meter. We now have heat! 🙌

Review 141 (2024-12-02 - Rating: 5)
Our technician was prompt, friendly, knowledgeable & professional. Thank you Dan, we appreciate you!!!

Review 142 (2024-01-19 - Rating: 5)
Jacob called to establish arrival time. He appeared as agreed upon and put on shoe covers when he entered. He listened to our issue and quickly took remedial action. Very professional and personable. Charges were reasonable.

Review 143 (2024-01-17 - Rating: 5)
Dan, Russel and Gage were very thorough, knowledgeable, and professional. They also took the extra time to give me a detailed explanation of the generator. Their work was excellent and I would recommend them to anyone.

Review 144 (2024-04-29 - Rating: 5)
They are honest, polite, quick and very fair priced. We’ve hired them repeatedly and it feels fantastic to trust a contractor! Highly recommend! Ps knowledgable and friendly

Review 145 (2024-04-28 - Rating: 4)
Nathan was our salesman, not Bill M. When asked to revise our contract Nathan did so to our satisfaction and was very good with communicating the changes we requested. The installers Bill and Jack were on time, cleaned up when finished and did a great job.

Review 146 (2022-10-31 - Rating: 5)
From the quote to install everyone has been very professional and communication was perfect. They showed up when they said and called ahead to let me know they were on the way. Russell did a great job and everything looks clean and professionally done. He was very polite and took his time to make sure I was happy.

Review 147 (2024-01-25 - Rating: 5)
Furnace cleaning and inspection. I appreciated the good service, my furnace is operating quieter now. It is also good to have peace of mind that the heat exchanger has no cracks. Jacob, the technician also answered my various questions on MERV rating for furnace filter, use of a whole house humidifier and replacing furnace and A/C unit later this year.

Review 148 (2024-06-28 - Rating: 5)
Royal Oak Heating and Cooling fit us in on the day we called, despite how busy they were. Nolan called ahead when he was on the way, which I always appreciate. His service was professional, and he tracked our problem down with persistence. Got it fixed! Thank you! Will definitely use this company again.

Review 149 (2023-10-12 - Rating: 5)
Quality work at a great price. Used them to have a whole house generator installed which also required a new electrical panel. Their work is very professional and their price was much lower than several other companies I received quotes from. I highly recommend them and will definitely be using them again when needed

Review 150 (2024-02-19 - Rating: 5)
We had kitchen fan that stopped working after many years. Gage and Dan suggested that we replace it. They offered some options and we had dan do the install today . He did an excellent job and explained how to operate the remotes. Have been a longtime customer and would never look anywhere other than Royal Oak. The very best!

Review 151 (2023-11-20 - Rating: 5)
Phenomenal experience with Riley yet again. He takes pride in his work, aiming to provide excellent customer service every time. I will continue giving my business to RO Heating, Cooling & Electrical because of employees like Riley. Thank you!

Review 152 (2023-12-19 - Rating: 5)
Josh was personable and professional. He obviously loves his job and is very good at it. If all the service technicians are like Josh, I would recommend Royal Oak Heating, Cooling and Electrical to everyone!

Review 153 (2024-03-12 - Rating: 5)
Joshua was timely, friendly and knowledgeable. We’ve always had great service and satisfaction with Royal Oak, Keating, and he is a perfect example of why.

Review 154 (2024-06-27 - Rating: 5)
Josh was very calm, professional and easy to understand. He was not a hard sell in his recommendation, but explained it well.

Review 155 (2021-10-05 - Rating: 5)
Overall had a great experience with Royal Oak Heating, Cooling & Electrical. Went into the store one day a few weeks ago and spoke with the manager Jim and explained to him the problem I have been having with my furnace the last several years. After hearing my troubles he had some ideas right away and he seemed very confident and knowledgeable so I scheduled a service call on the spot. The girls in the office were great too in helping to get on the schedule. The day of the service call Zach came out to the house and listened to the issue I was having and went right to work. He was quickly able to identify the issue and make adjustments. He also caught a few other items that needed attention. He was very thorough in his work but also with his explanation to me so I had a better understanding of what he was fixing and what to look out for in the future. He never seemed rushed and took time to answer my additional questions. Their rates were very reasonable as well. I had a very positive experience with Royal Oak Heating, Cooling & Electrical and will definitely use them again in the future and would also highly recommend them to others!

Review 156 (2022-12-08 - Rating: 5)
All the people that worked on installing our furnace did an amazing job! They were very professional and very diligent. We have a crawlspace and they had to install our furnace in very uncomfortable conditions. They did this job without complaining and worked for hours to get the job done. It Took them about three days and they showed up every day with a smile and good attitude! We were very pleased with the job they have done and they also worked on installing our AC unit outside. They did not complain about the cold weather and get it done that day. Excellent job and wonderful people to work with! I would hire all of them all over again if we need anything else done in our house!

Review 157 (2023-08-20 - Rating: 5)
Royal oak heating and cooling has always been known for their excellent heating and cooling services. We have used those and they are indeed excellent. However we recently engaged with the company and their new electrical services. And true to form, they were excellent!

Review 158 (2023-10-27 - Rating: 5)
Jacob did a great job. My complaint is not with him, per se. I was quoted a total cost of $200 for a clean check to two furnaces. On Oct 11, I informed the woman with whom I had a conversation that we had 2 furnaces and 2 humidifiers. Told her the brand names of both and that I wanted her to make sure that Jacob had the appropriate Evaporator pad. Told her the exact Evaporator paid number 1099-20 to be purchased from General Filters in Novi. She informed me that I would be additionally charged for any evaporator pads that had to be replaced.Rather than charge me $200 plus $80 for two pads ($40) each, Jacob obviously had not be informed of this. Instead, per your invoice, I was charged a total of 265 for the two furnaces+80 for the pads, less a 10% discount. Should I not have been charged $280 less the 10% senior discount?I called yesterday. Spoke to Cindy. Have not heard back about this issue. First time customer. Pleased with service but not the higher pricing. Giving you the opportunity to rectify. Ty.

Review 159 (2022-09-12 - Rating: 5)
The team that came out did an outstanding install, and took the time to walk me through what they did and the differences between my old furnace and the new one. I would recommend them! The electrical team installing a generator interlock, upgraded my panel, and added an outdoor outlet. All the work was done very well and has a professional appearance. All of my questions were answered about using the interlock, and they walked both my wife and I through how it works. I am very happy with the work that was done!

Review 160 (2024-06-15 - Rating: 5)
Riley was polite, professional, explained what needed to be done and finished in a timely manner. Repair went very smoothly.

Review 161 (2024-07-01 - Rating: 5)
ALWAYS an A+++ experience when it comes to the team at RO Heating & Cooling!!!! Techs are always on time, polite as hell & clean!!!! I cant say enough wonderful things about this company. USE THEM!!!!!

Review 162 (2024-02-27 - Rating: 5)
It has always been a pleasure having RO Heating and Cooling service our HVAC and water systems. They recently completed a full install of 2 furnaces and 2 ACs. Everyone was professional and courteous with outstanding results. We did have some wiring issues with a second floor thermostat unrelated to the install itself. The technician, Jake, who troubleshot and remedied the situation upheld the high standards RO has for its team. I can’t say enough about the pleasure it’s been working with them.

Review 163 (2024-06-18 - Rating: 5)
My 5 year old air conditioner went out on a Friday after 5pm & I called the Royal Oak Heating & Cooling emergency number and Jacob the technician called me back within 15 minutes & came out quickly diagnosed the problem and it fixed it.Wow 5 stars for Jacob and your company!

Review 164 (2024-11-08 - Rating: 5)
Riley did a great job with our heating system maintenance. He was quick and efficient with our three furnaces and had helpful suggestions.

Review 165 (2023-12-21 - Rating: 5)
Excellent service with quick response to schedule appointment for complaints of dirty filter and humidifier not working. Explained purpose of furnace and humidifier filters and specifications on change/cleaning/function of furnace system very well. Excellent maintenance visit. Very much appreciated !

Review 166 (2024-05-10 - Rating: 5)
Joshua fixed our humidifier and inspected the furnace and A/C. He was on time, provided a thorough explanation of what he did, and answered all our questions. Highly recommend them.

Review 167 (2024-12-13 - Rating: 5)
Great service! Professional, timely and efficient. I called this morning and they arrived in a couple of hours, even though this was not an emergency. Highly recommended company!

Review 168 (2024-04-15 - Rating: 5)
There are three sure signs of Spring -- seeing the first robin, watching the buds emerge, and seeing Riley from Royal Oak Heating & Cooling. The first two are cool. The third one keeps us cool. Riley is a great brand ambassador for his company. Hes personable and professional. He explains everything in a ways you dont have to be an HVAC expert to understand, never tries to upsell you, or hard sell you, and gets things right the first time. We have complete faith in him and Royal Oak Heating & Cooling.

Review 169 (2025-01-04 - Rating: 5)
Quick response, practical, reasonable, excellent technician and a nice person to have working in the house

Review 170 (2024-03-29 - Rating: 5)
Tech was professional, knowledgeable and thorough. Site visit was performed same day that I called and Quote was received same day as well. Great Job!

Review 171 (2024-11-22 - Rating: 5)
Awesome work as always. We love Royal Oak Heating and Cooling!

Review 172 (2023-06-04 - Rating: 5)
The technician was very knowledgeable, professional, courteous, and helpful. He called prior to his arrival to let me know he was on his way and arrived promptly. He was thorough in his explanation of my options in servicing of my a/c unit. The company offers a reasonably priced maintenance plan, which saved me some money and I can count on them following through with their service. I highly recommend Royal Oak Heating, Cooling, and Electrical.

Review 173 (2023-07-08 - Rating: 5)
Steven was very knowledgeable and was very helpful and kind in getting my central air unit up in running again before it got to hot on a Saturday. I called that morning and he was here when promised. He did have the capacitor replacement which was the cause of my unit to fail. Awesome job Steven and thank you so much.

Review 174 (2024-02-03 - Rating: 5)
I love Royal Oak Heating and Cooling. Daniel was professional and on time. He was helpful and provided useful feedback. I use this company for all my heating, cooling and electrical needs.

Review 175 (2022-10-19 - Rating: 5)
Weve had a great experience with Royal Oak Heating, Cooling & Electrical. We needed service to our furnace and I was able to get an appointment easily and quickly. Our technician called prior to the appointment and showed up early. He figured out the issue, explained it to me, and resolved it. I appreciated that he wore booties over his shoes (not everyone does that) and he made the process super easy. We will use them again in the future for sure.

Review 176 (2024-06-22 - Rating: 5)
Joshua, through persistence and investigation l, was able to determine the noise made by the furnace. He took the time to clean and put the condensate pump back in action - quietly!

Review 177 (2024-09-17 - Rating: 5)
Great service. Had all the necessary replacement parts and warranty replacements on the truck.

Review 178 (2024-10-15 - Rating: 5)
Thank you Josh you are a perfect gentleman and explained and completed the services on my furnace and humidifier flawlessly …THANK YOU

Review 179 (2024-06-06 - Rating: 5)
Our tech was very professional and thorough. He quickly determined what the problem was and rectified it. I’d recommend him to anyone!

Review 180 (2024-06-14 - Rating: 5)
Jacob was great! Trouble shooter AC issue and resolved the problem like a pro. I’ll sleep assured I’ll weather the upcoming heat.Thanks Jacob!

Review 181 (2022-11-01 - Rating: 5)
Generator Installation-Russell and his team were magnificent! Extremely professional and knowledgeable. This install began with a quote/consultation with Mike, the master electrician. He recommended the equipment needed based on what I wanted to accomplish and did not try to oversell me. He shared his electrical knowledge and ensured my understanding. Russell and his install team took time to thoroughly do the job and he also spent time reviewing the work after completion. Also educated me on the generator’s functions and ensured the app was loaded on my phone and working. Definitely recommend RO Heating & Cooling for generator installation. Crew cleaned up and wore shoe covers where needed in the house. Extremely polite and personable.

Review 182 (2023-07-05 - Rating: 5)
General maintenance on furnaceRiley has been out several times over the years. He is very knowledgeable. He took his time to explain what we needed, short term and long term. We appreciated his service. The office staff is also always very pro active, professional, and very nice to work with. Thank you!

Review 183 (2024-03-16 - Rating: 5)
The technician, Joshua, did a great job of performing the annual A/C maintenance and made sure everything was working properly. He was professional, honest, and knowledgeable, and promptly took care of the requested work and clean-up. We will call on Royal Oak Heating, Cooling & Electrical again and highly recommend their service.

Review 184 (2024-08-25 - Rating: 5)
Edit 3: All is well. We asked to have a service manager come out. Ultimately, ROHC replaced the compressor and fixed another issue. Thank you so much Jim and Riley!Edit 2: 6/3/24. I did not want to make this update. It has been 2 months since our install. ROHC has been out 3 times to look at our A/C which is not performing well. Every time it’s excuses.Edit: 4/8/24. I just keep adding to this review - We are so pleased with Royal Oak H&C. We just had a new A/C and furnace installed last week. The crew was great. The equipment seems great too. Definitely recommend. We got other quotes and no one else mentioned the multiple things needed to stay up to code.I cannot say enough good things. Josh called me when he was on his way, arrived on time and was so professional. He figured out what was wrong with my A/C and also changed the filter on my furnace. He was so nice and I’ll be using Royal Oak Heating and Cooling again! Riley who came the next time was also great!

Review 185 (2023-05-26 - Rating: 5)
Josh was great! He gave me a courtesy call to alert me that he was 10 minutes away. He was professional and pleasant, and I appreciate that he wore shoe covers inside my house. He took his time and was very efficient, and he provided me with a detailed overview of the services he completed and also patiently answered my questions. Thank you!

Review 186 (2024-06-08 - Rating: 4)
We have always had good service. However, this last experience was a bit disappointing where a switch had to be flipped on, and we were not advised, and instead the technician made a trip out for which we were charged.

Review 187 (2024-11-18 - Rating: 5)
Royal Oak Heating and Cooling is excellent, and the technician Jacob did an AMAZING job, in explaining the issue.

Review 188 (2023-08-19 - Rating: 5)
Joshua was not only knowledgeable, very competent and progressional, he was also super understand of my crazy dogs. I never thought that having my furnace repaired could actually be enjoyable. Thanks to Joshua and Royal Oak Heating and Cooling. Everything running great over here!

Review 189 (2024-04-17 - Rating: 5)
The experience was pleasant, quick and professional. The men that came with Dan were nice and respectful. I couldnt be more happy with the outcome and service.

Review 190 (2021-08-12 - Rating: 5)
Im extremely pleased with my experience with Royal Oak Heating and Cooling. They quoted a very competitive price for a new AC unit installation. Most importantly to me, they had every option in stock and were able to install within the week. Scott laid out all my options, and gave his honest opinion about what options best fit my needs. There was no pressure to schedule immediately, and certainly no attempts to up-sell. Just solid customer service.The technicians that performed the installation did a great job. They had the old unit removed, and everything installed in a little over 5 hours, which was very quick in my opinion. They were professional, personable, and were happy to answer all of my questions.I will be contacting Royal Oak Heating and Cooling again in the future for any HVAC service.

Review 191 (2022-10-26 - Rating: 5)
Royal Oak installed a GENERAC home Generator. Fantastic company to work with! Fair and competitive pricing. They truly care for their costumers, and they are very responsible. The Quality of workmanship was amazing, which totally exceeded my expectations. The installers not only installed a state of the art Generator, but left the place immaculate. I highly recommend this company for any of your Electrical/Mechanical needs.

Review 192 (2023-08-11 - Rating: 5)
I am very unhappy with this interaction. I called about our furnace leaking gas, asked for a clean and check and filter change at same time. Company sent a guy, no filters. Charges me for service call, said nothing was broken. Had to free up my schedule, hes back a few days later with filters. Then he tells my husband oops I found the leaking gas valve, but I dont have the stuff to fix it charge separate for filters, no receipt no invoice for 5 days. Then back a third time to fix the valve. Charges all 3 times for something that shouldve taken one trip with better communication. And what if he had the filters? Gas leak wouldve continued for something on the furnace? He told me to call consumers, that it wasnt the furnace when it clearly was and he caught it the second time in. Im annoyed as hell that my time means so little to anyone that I have to have them back 3 times in one week.

Review 193 (2023-12-13 - Rating: 5)
He had some very good advice about our plan to redo the floor after we moved the whole radiator for the interim.So fr he seems to have fixed the leak we had called aboutVery nice fellow

Review 194 (2022-09-01 - Rating: 5)
My husband and I love Royal Oak Heating and Cooling and would highly recommend them to our friends and family. Every encounter that we have had, starting with a repair, then an estimate, to installation, has been a pleasure. Thank you to Heather, Kyle, Josh, Nathan, for being so nice and professional. We now have a new A/C unit, new thermostat the we love, and new furnace. I dont want to leave out the electricians that came out as well. Please forgive me, I dont remember your names. Id like to give them a shout out as well!