Drain Doctor

Located in Toledo, Ohio

Address: 4442 W Alexis Rd, Toledo, OH 43623, United States

Phone: +1 419-314-3820

Rating: 4.6

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Comments

Review 1 (2024-12-24 - Rating: 5)
Drain Dr to the rescue! This is the second time they have helped us out. Technician was polite and professional. Quick response, good service, and cleaned up when the job was done. Thank you for everything.

Review 2 (2024-09-01 - Rating: 5)
Had a drain pipe in my wall burst on a Friday night while trying to clear a stubborn clog. Called Drain Doctor Saturday morning and they had someone out within a few hours. Had to cut out a section of wall but nothing I was prepared to do myself. The guy repaired the section of pipe and it didnt break the bank. I will definitely call DD again in the future for those plumbing projects I dont want to tackle.

Review 3 (2024-04-01 - Rating: 5)
Trey came out and replaced a section of our soil stack that was leaking. He did a great job and was very responsive and reasonable. Highly recommend!

Review 4 (2024-05-30 - Rating: 5)
I had an amazing experience with my services from drain doctor. I had a gentleman named Trey that came out and not only did he give me a good price but he went above and beyond. He was very courteous and did an amazing job at cleaning up afterwards and explaining through the whole process what was going on. I would recommend him, and them to anyone looking for a good plumber.

Review 5 (2024-01-24 - Rating: 5)
I called at 8:24 am to get scheduled for service and two technicians arrived at 9:44 am, within the 1 hour window I was given. They were packing up by 10:09, having successfully completed the job. Seemed a little pricey for 25 minutes of work, but results are there and the prompt arrival was appreciated. The drains are running perfectly more than a week later. Technicians were friendly and cleaned up after themselves. Satisfied customer :)

Review 6 (2024-05-28 - Rating: 5)
Drain doctor ,Technician Trey was very knowledgeable, Professional, and friendly. He fixed the leak from my shower that was leaking through my ceiling. I would highly recommend them again

Review 7 (2024-04-17 - Rating: 5)
Robert was wonderful. He came in, did the job as needed, was pleasant and seemed very competent. Were happy with our new faucet!Also appreciated the prompt service response!

Review 8 (2023-05-24 - Rating: 5)
Had very poor water pressure in the upstairs bathroom - both the sink and the tub. Amber did a great job on the phone taking all of my information, and Jason he awesome out at the job site. Jason showed up right on time and was able to quickly diagnose where the blockage was occurring, and swiftly replaced two brass PEX connectors that had calcified over time. Water was flowing great immediately. Professional, high quality work done at a very fair price!

Review 9 (2023-05-01 - Rating: 5)
Jason did an excellent job on our clogged drain. Quick and thorough! Transparent about the pricing. Great communication and customer service skills. Even offered preventative tips to avoid the situation in the future! Well done! Will definitely recommend and use in the future.

Review 10 (2023-03-07 - Rating: 5)
I cannot say enough good things about Drain Doctor and Jason. We had a sewer pipe backing up and Jason came out on a Sunday night and worked until midnight to fix it. Drain Doctor was honest, reliable, knowledgeable, and quick to fix the problem. Jason took care of us and provided a level of service that you just don’t get anymore and beyond that he truly cared about helping us during a trying time. If you need any plumbing work, this company should hands down be your first call.

Review 11 (2023-07-20 - Rating: 5)
The manager Amber was awesome at helping us out with bringing somebody out to help us with our plumbing! She was very professional and courteous. Our needs were felt like they were put on her priority list at the top. Highly recommend their services for your plumbing needs. We had a couple small issues and she sorted them out very quickly. Services were performed on time and plumbing is now working! Thank you amber and drain doctor team.

Review 12 (2024-05-13 - Rating: 5)
These guys did an amazing job. The setup at my house was a odd, but that didn’t stop them from getting the job done. Very professional, informative, prompt and was able to answer all my question.

Review 13 (2023-05-25 - Rating: 5)
We had Jason and Corey come out from Drain Doctor on super short notice for a problem that my fiance and I have been having for a couple of years now, and they were quick and thorough! I appreciate their kindness and knowledge! They explained to me the problem and solutions very plainly and without making me feel dumb 🤣 If we ever have to call Drain Doctor again I want them to come out and help us but hopefully that wont be for a while 🤣🤣🤣

Review 14 (2023-03-01 - Rating: 5)
Today was my first time using Drain Doctor. Jason was on time, and extremely thorough throughout the whole process. He wanted to make sure I knew exactly what he was doing, and suggested how to best proceed based on my needs. I hope to not have water trouble anytime soon.

Review 15 (2022-07-27 - Rating: 5)
I’ve used Drain Doctor several times. Each time if felt the quote was fair. They come out quickly and work with your schedule. I even needed a plumber on Christmas Eve and they were there quickly and didn’t charge extra for their service. Today I needed my main valves replaced and brought up to code. Once the water was turned back in and they were checking the water from the faucets, and issue with the bathroom sink was found and it was fixed with no extra charge. He even went to the hardware store and bought a replacement faucet! He was patient and helpful. I will definitely use them again and refer friends and family to use them

Review 16 (2023-02-28 - Rating: 5)
Jason was in and out in less than an hour and had our drain backup fixed. Great price, great service, and very accommodating to my personal schedule. Would definitely recommend!

Review 17 (2024-02-12 - Rating: 5)
They did a fantastic job replacing my toilet - they came in reviewed the issue - we discussed a couple options - they went and purchased a replacement, installed, put the old one in my trash bin and broke it up and it was picked up with my regular trash. They cleaned up any mess/parts and I was back to working order in about 1 hour. I would hire them again in a second - I wouldnt even consider any other company. I am working with them to remove my tub and replace with walk in shower;

Review 18 (2023-02-24 - Rating: 5)
My basement flooded…a lot! I called Drain Doctor and Jason was sent to my house. He was super polite and professional. He knew exactly what to do and he kept me in the loop the entire time. Overall it was a great experience and I recommend them.

Review 19 (2023-07-31 - Rating: 5)
I am very pleased with the service I received today. They sent out Jason and Nick right away. They were prompt, attentive, and fixed the problem in a timely manner. They even took out my trash. I will definitely call them again when needed.

Review 20 (2023-01-10 - Rating: 5)
Cannot express the amount of satisfaction I have from this company. Customer services is above and beyond, and everyone is kind an courteous. Had them do the jet for my main drain under the house, highly recommended and worth the money. Will continue to do business in the future with them, theyre the only plumbers Ill call.

Review 21 (2023-12-14 - Rating: 5)
Prompt, quick response to my request. Courteous, professional and I appreciated the shoe covers to protect my floors. Listened to my description of the issue and gave good advice. 10/10

Review 22 (2022-12-13 - Rating: 5)
My basement had sewage back up overnight. As a new homeowner I never experienced this in my life. I called the Drain Doctor and Amber was able to get me in within 2 hours same day. I was not on site at time of visit but my wife said Joel was very knowledgeable and professional. Everything was fixed within a few hours and I could not be more happier with their service. Thank you!

Review 23 (2023-05-30 - Rating: 5)
Jason was great to work with. He came in knew his stuff and I needed a part that he went out of his way to find. Overall Jason did a fantastic job and I highly recommend.

Review 24 (2024-01-16 - Rating: 5)
Worn out from cold snap. Just couldnt handle the frozen pipes due to one wall in laundry never being insulated properly. To the rescue our Drain Doctor, glad they make house calls.

Review 25 (2022-04-19 - Rating: 5)
I had a leaky tub faucet and no hot water, so I called Drain Doctor. They had plumbers at my house within an hour! They were very friendly and professional, and they went out of their way to make sure everything was done right. They even cleaned up before they left. I felt like they charged a reasonable amount also. It was well worth it to get a hot shower with no leaks. I highly recommend this company, and will definitely be calling them again for any future issues!

Review 26 (2023-02-18 - Rating: 5)
Drain Doctor did a fantastic job! The technician Josh was knowledgeable and speedy with his repair! Will use Drain Doctor for all my plumbing needs! Would definitely recommend to anyone!

Review 27 (2024-10-19 - Rating: 5)
Great company.They did a great job, very respectful in every way.

Review 28 (2023-03-07 - Rating: 5)
Frozen pipes at the worst time. They responded promptly and even came back when we had additional problems. Would highly recommend Drain Doctor for your plumbing problems. Cant say enough good things about the service!

Review 29 (2022-08-15 - Rating: 5)
The 2 repairmen that came out were friendly, professional and quickly repaired my faucet. They were even able to get me in today last minute. I will be using them again.

Review 30 (2023-05-19 - Rating: 5)
Jason did a fantastic job at diagnosing a drain issue I had. Very courteous and professional. I highly recommend this company.

Review 31 (2024-02-29 - Rating: 5)
Super friendly and efficient. Truly appreciate how quickly they were able to get here. Great job guys!

Review 32 (2023-02-20 - Rating: 5)
Drain Dr did a amazing job great communication from start to finish tech was very knowledgeable will definitely recommend them for any plumbing or drain issues

Review 33 (2023-02-22 - Rating: 5)
I have nothing but good things to say about this company; they did a great job and had me up and running in no time. Not only do they do good work, they are good people!

Review 34 (2022-08-12 - Rating: 5)
Come out on time. Figured out the problem and fixed it immediately. The price was amazing as well as the customer service. He explained all the option and went above and beyond. Also stayed late to make sure it was done that evening.

Review 35 (2024-12-13 - Rating: 5)
Drain Doctor came out on time, went over pricing before they started the work, and also showed me the problem . I will only use them from now on.

Review 36 (2023-12-01 - Rating: 5)
They did a awesome job and I would definitely recommend them to anyone!

Review 37 (2023-06-19 - Rating: 5)
Jason and Nick were friendly and professional and got us flowing again in no time. They’ll be the first people I’ll call in the future.

Review 38 (2023-01-18 - Rating: 5)
Showed up when they said they would and promptly cleared the drain. Im a very happy customer, will use again if needed.

Review 39 (2024-04-24 - Rating: 5)
Trey was very professional and knew what he was doing. Very happy

Review 40 (2023-11-22 - Rating: 5)
Late night drain cleaning fantastic team Robert and Nick very friendly and work together like a team should.

Review 41 (2023-07-05 - Rating: 5)
Jason and his partner were very professional quick and very good problem solvers.

Review 42 (2023-04-10 - Rating: 5)
Professional plumbers they talked to you and explain to you what is going on and what is happening and go into details of how theyre going to fix it I definitely recommend them

Review 43 (2023-07-09 - Rating: 5)
Professional team and straightforward communication. Jason did a great job!

Review 44 (2023-12-03 - Rating: 5)
Highly recommend. Clearly explained issues and resolved them.

Review 45 (2023-03-14 - Rating: 5)
Jason was nice and cleaned after he was done.

Review 46 (2023-03-05 - Rating: 5)
Quick response in an emergency, excellent work. Totally recommend.

Review 47 (2024-04-14 - Rating: 5)
Professional, friendly and efficient.

Review 48 (2023-05-18 - Rating: 5)
Jason and Corey were wonderful. Did a great job and explained other options for a drain problem. Highly recommend to anyone

Review 49 (2023-07-02 - Rating: 5)
Jason Cousino came out to our house. It is over 100 years old and he was clearly very knowledgable about the needs of an older house and things to watch for. He told us things my husband could do, and things wed need to plan for in the future. This was in addition to fixing the issue we called him for quickly. I really appreciate him taking the time he did to go over everything and make sure I understood. Older houses can be tricky and I just moved here 2 weeks ago. Having someone that I already know I can call is a huge weight off my mind.