Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Stoughton, Massachusetts

Address: 175 Maple St, Stoughton, MA 02072, United States

Phone: +1 781-341-2099

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-19 - Rating: 5)

    From the minute they picked up the phone they were calm and understanding to my stress of course things break after dinner time. They had someone out within the hour. Carl was so kind and got right after the problem. He fixed the clog in my main drain, inspected my septic and all aspects of the pipes and water in the house. Was able to clear the clog and was able to explain everything he was doing and clean while working no issues on the basement or house. Cost and response was reasonable. Very appreciative. Would call him and the company again, highly recommend. Thank you!

  • Review 2 (2024-12-29 - Rating: 5)

    After we were given a time frame of possibly 4+ hours to get a plumber to our house, Ramon showed up in 45minutes (mind you we called approx 7PM on a Saturday night)!!! He was thorough and kindly explained to me exactly what was going on. I also appreciated that he gave me different options and quotes and then explained the benefits/cons of each. After he completed the job he gave further instruction as well as recommendations going forward, which was extremely helpful. Thank you Ramon and Roto-Rooter!

  • Review 3 (2025-01-04 - Rating: 5)

    Filled out an easy form online, and got back within the hour confirming the appointment. Our technician Brendan was fantastic and very professional. On time, very knowledgeable and kept everything clean. He was able to fix the problem right away and was very kind to send some advice our way regarding our situation. Highly recommended!!

  • Review 4 (2024-12-27 - Rating: 5)

    JJ, my service technician was charismatic and very professional. He did not give up trying to clear my drain until he was successful! I appreciate the thorough education given to me about how to help prevent future clogs, and the use of Pipe Shield. I definitely would recommend them!

  • Review 5 (2025-01-02 - Rating: 5)

    I called at 9:30 got an immediate response and within an hour the plumber was at my door. He immediately diagnosed the problems and gave me an estimate. He did a great neat job and was finished by 2:30. He single handedly removed a defective gas water heater, obtained and installed a new one, replace 25 feet of leaky old pipe and installed new CO detectors. He was friendly, neat and polite. I highly recommend this plumbing service!

  • Review 6 (2024-12-21 - Rating: 5)

    Brendan was phenomenal. He came in, diagnosed the issue (my main was clogged) and was able to get right to work and resolve the issue super quick. He was also able to explain what was going on so I could understand. I HIGHLY recommend him!!!

  • Review 7 (2025-01-04 - Rating: 5)

    Justin was great !!! He told a time an was on time (very important) he was very informative about our issues with our main water line an he was very respectful to my family an home I really appreciate him an definitely recommend him for all plumbing services

  • Review 8 (2024-11-09 - Rating: 5)

    Justin arrived reviewed the kitchen drain issue. Promptly walked me through the work he would be doing and why. His work process was precise and thorough. He also Gave me an opportunity to ask questions. Finally, he educated me on how to care for my drain going forward and to advise my tenants to be mindful of what to put down the drain. No oil, grease, particular foods, etc. job well done Justin. Thank you.

  • Review 9 (2025-01-05 - Rating: 5)

    Had a bad main line clog at 10pm. Justin, our tech, arrived within 30 minutes. He diagnosed the issue quickly, walked us through the entire process, and had our drains flowing again in no time.

  • Review 10 (2025-01-07 - Rating: 5)

    Justin of Roto Rooter was very professional. He explained what he was going to do to solve my problem and then carried out the work.He left the bathroom in perfect condition.Justin was a great representative of Roto Rooter

  • Review 11 (2024-11-16 - Rating: 5)

    Hello, I had a great experience with Vivian! He was friendly, fast, and efficient when it came to repairing my clogged toilet. I would recommend him and his company for any of your plumbing needs— thank you SO much!

  • Review 12 (2024-11-29 - Rating: 5)

    The response time was less than 2 hours from an email to on-site service. The technician Justin (J.J.) was a pleasure to deal with. Very professional, very diligent and provided some excellent recommendations to avoid the problem in the future.I would highly recommend this company!

  • Review 13 (2024-10-29 - Rating: 5)

    I have used Roto-Rooter several times during the last 6 years. These people are fast, never late, always polite,professional, have never failed to solve my problem. Todays visit was the best yet. After he fixed the problem he explained to me AND my care-takerwhat to do to avoid future prolems!!! WHO DOES THAT! GILBERT from Roto Rooter, thats who Gilbert is a 5 star employee for your company, dont ever doubt it!Steve Allen A Most Happy Customer!!!

  • Review 14 (2024-11-15 - Rating: 5)

    Justin provided great service. He quickly figured out the kitchen sink blockage problems. He was very clear about the drainage issue, the way to fix it, and the costs before beginning work. Justin worked efficiently and explained everything very well. He also provided clear directions for avoiding the problem in the future.

  • Review 15 (2024-07-12 - Rating: 5)

    We were thrilled with the service from Vivian and Clarence. They were prompt, professional and polite. They came exactly when promised, explained exactly what two things they could do to solve the problem with the costs involved and they were able to fix it right away.Roto-rooter late night call response answering service took my call and scheduled me for the first appointment of the morning which was perfect. She was friendly and respectful.I highly recommend this company for emergency clog repairs if you can wait until the morning. The team also gave us some good advice for future work they do for us. Very helpful.

  • Review 16 (2024-08-12 - Rating: 5)

    We had an outstanding experience with Roto Rooter Vivian and Clarence. Their professionalism was evident from the moment they arrived—punctual, courteous, and highly knowledgeable. They thoroughly assessed our situation and clearly outlined the options available, including the associated costs. Throughout the entire process, they maintained a high level of communication, ensuring we were informed and comfortable with every step. Their efficiency and expertise made a potentially stressful situation seamless. We would not hesitate to recommend Roto Rooter, Vivian and Clarence to anyone seeking reliable and top-tier service.Thank you!

  • Review 17 (2024-10-11 - Rating: 5)

    Harry came over really quick after I had called. He was very friendly, professional, knowledgeable, really careful and fast at fixing my toilet clog. Highly recommend him for any job

  • Review 18 (2024-09-21 - Rating: 5)

    Very timely my pipe was clogged and water wasn’t going down living in a 4 female household with one shower it was a big deal this got fixed ASAP roto rooter came in hours . They came in respectfully I showed them they knew the issue right away and got to work . Vivian and clarence Worked quickly and got the issue fixed in an hour . They made sure to say hi to my dog , they took the time to show me what was wrong and how it was fixed , they told me about a coupon to save me money and were so nice and patient with all of my questions. If I have an issue in the future I will definitely call them back again and I highly recommend roto rooter to everyone. Vivian and clarence Came in they had the knowledge got it done promptly and cleaned up their mess and wiped down my bathroom before they left . I was provided a receipt immediately and I am so happy with the whole experience.

  • Review 19 (2024-10-29 - Rating: 5)

    Harry was very friendly and explained what he was doing before he did it. He did some hard-work and finally got the blockage cleared.He was very efficient and helpful. And. as a bonus, he cleaned up after and left it cleaner than it was when he showed up. Would definitely recommend.

  • Review 20 (2024-11-10 - Rating: 5)

    Jay Jay was quite professional and seemed to know some technical details about toilet specs in Massachusetts. Also did a good job in explaining the cause of our clogs. I would strongly recommend him.

  • Review 21 (2024-08-28 - Rating: 5)

    Had a major clog that there was no way we were going to fix on our own. Vivian and Clarence were able to get to us much sooner than we expected which was great! They were professional and explained exactly what they were going to do and were upfront with the cost so there were no surprises. They had everything back to normal in no time! Thank you!

  • Review 22 (2024-09-29 - Rating: 5)

    Little did I expect that when I called at 8:00 AM on a Monday morning that my problems would be resolved so quickly and efficiently. After a few weeks of the backup in our kitchen sink getting worse and worse and friends who are plumbers leaving me hanging, I decided to call Roto Rooter. My phone call at that time I was thinking would get the process started and hopefully by the end of the week I could get someone to service my problem. I left a message at 8:00 AM and at 8:15 I got a return call that the plumber would be at my house by 9:00 AM. At 9:00 AM sharp Allan showed up. By 10:00 AM he was done and even made suggestions as to how we should change the pipework to make for a more efficient flow.I can promise that next time I will not waste but call Roto Rooter right away.

  • Review 23 (2024-11-19 - Rating: 5)

    We had a back up sewerage in our basement living space. Have young ones and adults living here. Had to evacuate the family. Called roto rooter and the journey started. Gutting our living space. We were very fortunate to have 2 young men TERRANCE AND ALEX who came to our home to do a very messy job . These 2 men did a phenomenal job. They were diligent, hard working, very polite and stayed till the job was finished. I was very impressed with their hard working skillls. I WOULD HIGHLY RECCOMMEND Your company. Rotorooter very fortunate to have them both as employees. THANK YOU ROTO ROOTERand THANK YOU ,TERRANCE AND ALEX. ..

  • Review 24 (2024-08-30 - Rating: 5)

    Thank you Roto-Rooter! And a special shout out to our technician Ramon!! We now have an unclogged kitchen sink.. very professional and knowledgeable.. A wonderful experience. We will use Roto-Rooter again!

  • Review 25 (2024-07-17 - Rating: 5)

    Harry and Dan were great. They showed up when they said they’d show up, they were kind and professional, did a great job and took care of everything. Thank you both for coming out to my house and taking care of our issue. Very much appreciated!

  • Review 26 (2024-07-02 - Rating: 5)

    My experience with the water mitigation crew has been phenomenal. Starting with Henrys personable nature, detailed descriptions, and impressive follow through. Wade and Terrence were at my house for two days cleaning up the mess of a broken sewer pipe. They were OUTSTANDING! Professional, kind, thoughtful, diligent, and meticulous. Their work was careful. They were communicative. During an emotional time, I felt cared for and safe. Thank you Henry, Wade, and Terrence for your hard work! I would recommend this team to anyone!!

  • Review 27 (2024-10-21 - Rating: 5)

    Jay jay Aka. Justin is awesome! He managed to get us up and running within a half an hour , he made sure all our questions were answered, he also made sure to double check everything before leaving.. HIGHLY RECOMMENDED!

  • Review 28 (2024-12-08 - Rating: 5)

    Justin was great: friendly and professional. He arrived promptly and worked quickly to resolve the problem. Top-notch

  • Review 29 (2024-12-19 - Rating: 5)

    I helped an elderly veteran in Bellingham go thru the whole process with a break in the sewar line pipe. Terrance came to clean up and explained the whole process and carefully went thru valuables. He is the best!

  • Review 30 (2024-09-19 - Rating: 5)

    My service tech Ramon was quick to diagnose the problem and fixed it very fast and left the work area very clean a true professional. The cost was very reasonable. Thanks Ramon for great service

  • Review 31 (2024-12-13 - Rating: 5)

    My tech, JJ, was fantastic. He explained everything, was efficient and completed the job perfectly. He cleaned up and the bathroom is ready to go!

  • Review 32 (2024-11-17 - Rating: 5)

    Technician (Justin Jerome) is professional and empathetic towards my issue, He explained in detail how he was going to correct the problem. He’s a problem solver. Great work!

  • Review 33 (2024-07-21 - Rating: 5)

    Hose was wonderful. My friend Scott had an issue with his toilet in Truro MA and needed a new one installed over the weekend. He came was very polite and efficient. Scott highly recommends him. He works for Roto-Rooter out of South Boston.

  • Review 34 (2024-12-10 - Rating: 5)

    Kenneth was very helpful and fixed our clogged toilet in less than 10 minutes. Pricing is clear and upfront. Thanks!

  • Review 35 (2024-10-30 - Rating: 5)

    Harry was Knowledgeable, helpful, explained everything to me every step of the process. He cleaned up as he worked.He went above and beyond .

  • Review 36 (2024-10-18 - Rating: 5)

    We’ve had an amazing experience with Kenny. Roto-rooter is the best at what they do. Highly recommended and we would use them again

  • Review 37 (2024-09-18 - Rating: 5)

    Very hard working, FAST and dependable. Everyone was great. No sales pressure. Will call again if needed. Highly recommend especially if its an emergency!!

  • Review 38 (2024-12-09 - Rating: 5)

    Harry and Gary were great. Came out fast and fixed a leaking connection while we were in a tight spot.

  • Review 39 (2024-09-26 - Rating: 5)

    Vivian was great, fixed our issue in less than 30 minutes. Highly recommend him and Roto Rooter!

  • Review 40 (2024-07-12 - Rating: 5)

    Jose came in a days notice. What we thought was just needing new bathtub fixtures installed led to a major job requiring new plumbing. He explained everything before he started working and spent all afternoon but got the job done in a day. Highly recommend!

  • Review 41 (2024-09-24 - Rating: 5)

    Ramon was very nice and did a great job figuring out the issue. He did a good job cleaning up and through job overall.

  • Review 42 (2024-12-01 - Rating: 5)

    Thank you for coming out so fast to fix our drain clogged. Did a very good job and would highly recommend people for you

  • Review 43 (2024-09-10 - Rating: 5)

    Harry and Owen did a great job solving our emergency. They were very professional and Harry answered all my questions with knowledgeable answers. True professionals

  • Review 44 (2024-07-02 - Rating: 5)

    Great plumbers. Very happy with the job and care taken by the team of plumbers that Roto Rooter sent. They got everything taken care of in a reasonable amount of time, and were helpful with recommendations on a water heater and logistics of getting things done efficiently once they were here.Roto Rooter’s scheduling and everything else was just ok, but the plumbers themselves were top notch and I can’t fault them for how the rest of the business works.

  • Review 45 (2024-05-28 - Rating: 5)

    Ramon was absolutely fantastic. He was very professional and very Personable. He clearly explained The services provided after he had done His work quickly. if I Need services again, I would request Ramon! He deserves a raise!

  • Review 46 (2024-11-08 - Rating: 5)

    Justin was very efficient and knowledgeable. His customer service was excellent and I highly appreciate everything Justin did today to fix the problem.

  • Review 47 (2024-07-22 - Rating: 5)

    Great technician who communicated well, completely addressed the issue, gave advice for avoiding the issue in the future, and was friendly and polite. Additionally, technician was able to come out the same day I called.

  • Review 48 (2024-03-26 - Rating: 5)

    I really appreciate the prompt response on a Friday evening. Roto-Rooter provided a 2-hour arrival window which was far better than most plumbers (and most service companies) who give a 4-hour window. The plumber showed up just a little over an hour after I called and took an hour to do the job, all within the 2-hour arrival window after my call. This was amazing for a Friday evening. I had a badly clogged toilet. The plumber did everything he could to not have to remove the toilet which would cost double the fee and time. It took a while but he did not give up trying. I was very happy he was able to clear the clog without having to remove the toilet. The only thing I wish the plumber did was to bring plastic booties. Plumbers wear their boots in many unpleasant situations, it would have been nice to not track whatever under the boots into my house. Most plumbers, electricians, and other home service providers walk into peoples houses in their boots. I would wish plastic booties are a more standardized practice.

  • Review 49 (2024-12-24 - Rating: 5)

    Harry came out on Christmas Eve to solve a stubborn drain issue. Excellent service!

  • Review 50 (2024-07-12 - Rating: 5)

    Roto - Rooter response was fast and a technician arrived on time. Kyle was friendly and got right to work clearing our kitchen drain line. Well done!

  • Review 51 (2024-01-14 - Rating: 5)

    Our drain backup occurred around 5:00pm and Ramon, our technician arrived at 8pm which was within the expected window. He was knowledgeable, pleasant and professional. Got us out of trouble and told us what we should do to keep things going until a camera tech could take a look. He was great and so were the Roto Rooter staff we talked to on the phone.Overall, excellent!The guys came over last Wednesday to install the patch to fix the problem. Tyler and Sean did an outstanding job! Real professional and it should be the last time I need to look into that drain! Excellent!!

  • Review 52 (2024-10-10 - Rating: 5)

    Showed up within an hour of calling and was very nice and professional was able to solve the drain blockage very quickly. I would definitely call again with any issues.

  • Review 53 (2024-08-22 - Rating: 5)

    Rotor Rooter treated us with the utmost care respect and professionalism. Would book them in the event of any urgent draining/plumbing needs.

  • Review 54 (2024-07-08 - Rating: 5)

    Jose was great! Fast, efficient, polite and courteous, nice guy. Told us exactly what he was doing, would highly recommend. Very happy with Jose

  • Review 55 (2024-12-09 - Rating: 5)

    Very knowledgeable and professional. JJ was very thorough and did great work. Pleasure to work with

  • Review 56 (2024-12-02 - Rating: 5)

    Harry was great!! Quick response, understanding of seniors, very courteous, handled the problem. Very happy!

  • Review 57 (2024-12-07 - Rating: 5)

    Justin was great, got everything going really quickly while we were open with no disruption to business

  • Review 58 (2024-08-07 - Rating: 5)

    Tidy, efficient, and super nice! It was simple to make an appointment, and he was right on time. What a pleasure to have a hassle free contractor!!!

  • Review 59 (2024-06-30 - Rating: 5)

    The plumbing Technician Jose’ was extremely helpful and efficient. Great customer service on his part and the job was complicated. He aced it and I’m very grateful. Thank you.

  • Review 60 (2024-04-12 - Rating: 5)

    Ramon came out and did a great job clearing our clogged pipe in an efficient manner. We were also please the office kept us updated when it looked like there might be a slight delay outside the 2 hr arrival. Would definitely call for service again when needed.

  • Review 61 (2024-01-03 - Rating: 5)

    Came home in the evening to a clogged bathroom sink and needed to get it fixed before the end of the night. Called Roto-Rooter and they sent someone over within an hour. They respond urgently and act quickly. The plumber they sent, Ralph, was friendly and efficient. He did exactly what I needed done/fixed up the sink with ease. Would call them again either in a pinch or with time to spare.

  • Review 62 (2024-01-30 - Rating: 5)

    This evening we had a fantastic experience with Roto-Rooter. Ramon arrived within an hour of our call. He explained what the problem was with our clogged toilet. He took care of it. The result was perfect. He was incredibly sweet, and a good explainer of how we can avoid having our toilet clogged going forward. The price seemed reasonable given that all this happened at 10 PM. All in all a really terrific experience.

  • Review 63 (2023-10-10 - Rating: 5)

    Gilbert was incredibly helpful. We had a complex problem in our new house, and he not only diagnosed the problem accurately and quickly - Gilbert also made sure I learned about how things work and how to maintain our system over time. Well done, I highly recommend and compliment him on his professionalism, efficient work and great attention to detail.

  • Review 64 (2023-10-15 - Rating: 5)

    I had a mainline clog at my house Saturday night. A representative came out and quoted me, and I scheduled them for Sunday morning. Devan came and got the job done in an efficient and professional manner. I was extremely happy with the work he did and he was friendly and helpful. I would highly recommend.

  • Review 65 (2024-10-26 - Rating: 5)

    Justin was very accommodating, and his expertise solved the problem very quickly and professionally.

  • Review 66 (2024-08-29 - Rating: 5)

    Both Vivian and Clarence were patient and respectful, offering advice and explaining all details A big thank you !

  • Review 67 (2018-11-15 - Rating: 5)

    I was able to schedule a same-day appointment to come out and fix my stopped up outside drain. My plumber, Ron, was friendly and hard-working. He got the job done quickly and explained what I need to do to not be a repeat customer. ;)

  • Review 68 (2024-11-23 - Rating: 5)

    Quick response time - we had someone at our house within a few hours of calling them. Helpful with explaining what was needed, options, and costs associated with each. Vivian was so kind, and even let all of our kids watch him fix the toilet and ask questions about what he was doing! Definitely will call them again if we are in a pinch! We recommend.

  • Review 69 (2024-05-28 - Rating: 5)

    Ramone and George were beyond professional and polite while graciously attending to our memorial day poopy toilet emergency. These two gentlemen went out of their way to check almost every pipe in the crawl space In order to help me solve our sewage issue while also alerting me to potential future problems they happen to see.Very grateful for them both today.

  • Review 70 (2024-12-04 - Rating: 5)

    Tech Justin was knowledgeable efficient and polite, a pleasure to work with and highly recommendable

  • Review 71 (2024-04-26 - Rating: 5)

    Having to deal with a septic back up at my place pf employment is probably one of the biggest downsides to being in a management position - as it is far more repulsive than dealing with a typical back up at home (where u KNOW whos been in your bathroom).. Roto-Rooter sent Ramon and he was wonderful - like Supeman wonderful!.. His professionalism, and willingness to go in when everyone else is running out (of the bathroom) was a total act of bravery and heroism IMHO.. and of course he was able to get the problem fixed NO PROBLEM; and in a timely manner... Did i mention that he even disinfected our restroom before asking me to come in to inspect his handi-work?! My appreciation for plumbers definitely increased after seeing Ramon perform his job. Thank you for saving the day for me and the 12+ employees who have to share that 1 bathroom! Needless to say, we will not be allowing anymore public use of the employee-only restroom where i work! Thanks Ramon! You saved the day!... and me ALOT of cleanup! You guys rock!

  • Review 72 (2024-11-04 - Rating: 5)

    Jack was great! He was professional and fixed our issue quickly!

  • Review 73 (2024-12-31 - Rating: 5)

    Harvey was the best! Very knowledgeable and efficient!

  • Review 74 (2024-02-27 - Rating: 5)

    Excellent service from the person taking my call to the 2 hour service window to the text messages keeping me informed. Ramon arrived on time, looked at my problem and explained the he felt might solve the problem. I was given pricing and within 25 minutes the problem was resolved. Great service

  • Review 75 (2024-01-12 - Rating: 5)

    My service Tech was very.Nice Had a great personality and got the job done quickly. The only problem I have is the price even with the Marine Corps discount.It was still $528. I know other families in my area. That used the service and only paid 400 dollars, and that was also going outside to The drain myans was only inside.But he was fantastic, got the job done and was very friendly.

  • Review 76 (2024-03-29 - Rating: 5)

    Roto rooter responded very quickly to fix a toilet backup. Shout out to Elwin Leathers who has been so responsive and to the entire crew. Ramon and Chip super helpful. Great team!!

  • Review 77 (2024-12-28 - Rating: 5)

    Brendan arrived at time indicated, thorough and very helpful.

  • Review 78 (2023-10-04 - Rating: 5)

    The technician, Christian, was very knowledgeable, courteous, and professional. He was over within an hour of my placing the call and was able to quickly fix the problem. He also gave tons of very useful advice on pipe maintenance. Excellent service.

  • Review 79 (2024-01-08 - Rating: 5)

    Amazing service! I called with a plumbing issue and Ron was here within 60 minutes, was an absolute sweetheart and took extra time to buff out scratches on the toilet. It is not that often that I am thrilled with service, but I will 100% use Roto-Rooter again and very highly recommend Ron.

  • Review 80 (2024-09-23 - Rating: 5)

    Roto rooter came when it was most convenient for me. Ramon was efficient, very neat and fixed my problem. He was very polite and why my pipes were blocked. I am very happy with the service!

  • Review 81 (2023-09-20 - Rating: 5)

    Probably the best plumbing service Ive used. The call center was 24/7. They sent someone over to check out my sink in the evening. Because my issue was not very common, they had to get a more experienced plumber to take care of my issue. The gentleman came over the next morning and promptly took care of the issue and cleaned up the water mess. Very reasonably priced considering the amount of effort that the plumber had to go through to fix. Will definitely use Roto again.

  • Review 82 (2024-03-18 - Rating: 4)

    This company was easy to work with. I made an appt online Sat night and they came Sun at the time frame I scheduled for. Only complaint I have is I saw they advertise they do not charge extra for emergencies or weekend calls. Well that would be because the overcharge is built right into the regular price. $629 to unclog a bathtub drain is literally outrageous. But I had already made the appt, they were at my house, convenient and did a good job.

  • Review 83 (2023-10-15 - Rating: 5)

    Joe E. # RB13455 was extremely knowledgeable, kind, courteous, smart and helped us to solve our plumbing problems efficiently and effectively. I eagerly would use him as our plumber on a regular basis if and when we need one again. I highly recommend Joe! He had an excellent attitude throughout the job and was very helpful to our family.

  • Review 84 (2024-02-23 - Rating: 5)

    Awesome service, Harry was an excellent technician for our drain issue. Quick and clean job. Prices increased since we last used Roto Rooter, it was $629 for the drain service.

  • Review 85 (2024-03-27 - Rating: 5)

    Kenny from Roto Rooter was very professional. He Identify the problem in minutes. He clearly communicated the procedure and cost prior to starting the work. He’s very conscientious about his work. I highly recommend Kenny from Roto Rooter for all your Roto Rooter services!

  • Review 86 (2024-10-18 - Rating: 5)

    Extremely polite and explained everything he did. I would highly recommend them to anyone!

  • Review 87 (2024-12-20 - Rating: 5)

    Very professional and quick service, answered all of our questions.

  • Review 88 (2024-10-21 - Rating: 5)

    Justin was terrific. He was pleasant and knowledgeable about problem and how to fix it.

  • Review 89 (2023-11-29 - Rating: 5)

    Recently called Roto-Rooter to unclear a drain at my parents house. The technician (named domenic) arrived less than a half hour after I called. He was very nice to my elderly parents, even informing them of a current promotion to receive additional money off the service. During the course of his work, Domenic was visited by their safety manager named Don. I was very impressed that they even have a safety manager, and that he seemingly got along with the technician. I am in the construction field and that is unheard of. Don was very affable and polite and left after about 20 or so minutes. Domenic finished up and explained everything to me in detail, including our warranty which I was very excited about. I would use this company again, I am very impressed.

  • Review 90 (2024-08-20 - Rating: 5)

    Vivian and his companion are friendly and experienced. Great and quick service!

  • Review 91 (2024-03-02 - Rating: 5)

    Thank you to Roto-Rooter Stoughton! We had a sewer pipe issue and the whole team helped us get our house back on track. What was a very challenging situation was made a lot more simple with the team. Thank you!

  • Review 92 (2016-12-04 - Rating: 5)

    When I used the sink, water from the tub drain would flow out and it was gross. Gilbert helped me fix my shower and now it works well. He also explained the importance of the Roto rooter preventative enzymes gallon and not to use Drano. A+++

  • Review 93 (2024-11-23 - Rating: 5)

    Roni came, he was objective and calm. This makes all the difference when facing a problem.

  • Review 94 (2023-10-04 - Rating: 5)

    We had a sump pump issue and they came same day to look at it and diagnose the problem. Joe and Ramon were great! They were personable, respectful, and professional. They did a great installation that was quick with no issue.

  • Review 95 (2024-03-04 - Rating: 5)

    We got Ramon who was just about the nicest person either me or my very elderly and mistrustful mother have ever met. Trust me, ask for Ramon and if hes available and Roto Rooter can send him you will be very glad you read this review !

  • Review 96 (2024-05-03 - Rating: 5)

    Ramon Santos did an excellent job. He was very helpful in explaining our septic system to me and gave helpful hints to avoid future issues.

  • Review 97 (2024-01-05 - Rating: 5)

    Ron came to fix a clog that ended up being a pipe issue. I’m very pleased with his service! He communicated well throughout with me and was very friendly!

  • Review 98 (2023-08-29 - Rating: 5)

    Ralph was very professional and knowledgeable. My elderly parents have one bathroom. We were panicked and your wonderful company responded immediately. Ralph was very kind and friendly to all. Excellent service from the first phone call with Patty to Ralph arriving within an hour.Bravo.

  • Review 99 (2024-01-13 - Rating: 5)

    Great experience! We had an emergency situation and they were on site quickly assessing the situation. Harry was knowledgeable, polite, efficient, and very helpful. Can’t say enough great things about the experience!

  • Review 100 (2023-10-10 - Rating: 5)

    Gilbert was very efficient and helpful. He even gave some tips on how to avoid clogging the toilet and left his workspace clean after he fixed it. He’s also very friendly and was prompt in coming to help. Highly recommend.

  • Review 101 (2024-01-02 - Rating: 5)

    Kevin was great - he came in after the previous person was not able to fix our problem. He was professional, explained everything in detail and was able to get our pipes moving again. All this on NYE, it was greatly appreciated.

  • Review 102 (2023-07-28 - Rating: 5)

    Brendan was very professional and explained the whole process. He was efficient and thorough. I loved that I had next day service. I would definitely use Roto-Rooter again and I recommend them to anyone in need of plumbing/drain cleaning services.

  • Review 103 (2021-11-26 - Rating: 5)

    The tech was able to come out same day to help us unclog our kitchen sink drain. By the time he was able to get to our house it was pretty late, but they still kept to their word and showed up to help us out. The tech was great, fixed the clog in 15 minutes. We had some great conversation while he was here it was a pleasure to have him here. All in all a great experience and we will definitely call them again if we have any issues.

  • Review 104 (2023-09-23 - Rating: 5)

    My 92 yr old father had unbeknownst to us, was flushing the adults wipes into the upstairs toilet. Today the downstairs toilet exploded with stuff and the downstairs shower backed up with the same stuff! After several attempts on our own we called and unbelievably a service man showed up 30 minutes after our call! Within 2 hours the clog (which was 25ft long!!)Was unclogged and cleaned up! Thank you for an excellent job.

  • Review 105 (2024-08-16 - Rating: 5)

    The workers were very professional and explained what they were doing. They also were very neat and cleaned up after they were through.

  • Review 106 (2024-12-13 - Rating: 5)

    Easy to get an appointment and quickly got the job done.

  • Review 107 (2023-06-02 - Rating: 5)

    Steued was a very very professional worker. He was on time , courteous and very friendly. He fixed our problems in a timely manor. We had toilet/bathroom/kitchen issues. We couldn’t be more pleased and happier with his work performance. I would highly recommend him to anyone! Definitely 5/5!

  • Review 108 (2024-12-11 - Rating: 5)

    Such prompt response and courteous service. Couldnt be happier. Thank you!

  • Review 109 (2024-09-12 - Rating: 5)

    Harry was fantastic! So friendly and knowledgeable. Highly recommend!

  • Review 110 (2024-01-04 - Rating: 5)

    I filled an on line appointment at 7:30 am, got a call at 8:00 am and they were here by 8:450 am. Extremely responsive and fast service. The plumber was professional and fixed our problem quickly. The customer of service was professional as well.

  • Review 111 (2021-12-10 - Rating: 5)

    The plumber was VERY professional and knowledgeable. He explained each step that he was going to do and was up front with the costs. He wasted no time and got right to work. He had the job done in about 45 minutes and everything was as good as new. I am very happy with the service and the price was better than expected. 5 stars all day.

  • Review 112 (2024-11-29 - Rating: 5)

    JUSTIN did a great job clearing my kitchen drain. Very personable and explained the entire process. Left my house in clean shape. Would use again!

  • Review 113 (2023-02-10 - Rating: 5)

    I called and just a half hour or so later Vivian was able to stop by. He fixed the issue (shower and kitchen sink not draining) and was very professional and informative. It was about $685 and he had to work on it for a few hours, so I feel like I got my moneys worth.

  • Review 114 (2024-12-10 - Rating: 5)

    Harry was great! Quick, efficient, and super friendly!!

  • Review 115 (2022-10-29 - Rating: 5)

    Great experience today, Customer Service and dispatch were kind and responsive. RR sent Chris and Gilbert (#8571) to my apartment this Saturday morning within 30-40 minutes of calling to look at my shower drains. They were very personable and professional. Chris and Gilbert sold me a year supply of Pipe Shield and discussed best practices for using it and keeping the pipes clear. No extra or surprise fees. RR should be proud to have professionals like Chris and Gilbert. Highly recommended. Will use them again if any future issues arise.

  • Review 116 (2023-08-16 - Rating: 5)

    Gilbert was great! Arrived on time, that too after hours. Very knowledgeable, clean and understanding. Understood the problem and got straight to it. Got it fixed quickly and got us back up and running! Great service and highly recommended

  • Review 117 (2024-05-31 - Rating: 5)

    Harry + team were great! Excellent communication, very nice, and efficient. Would definitely use them again :)

  • Review 118 (2023-10-04 - Rating: 5)

    Gilbert is an expert at his profession, and professional in his approach to his craft and communicated plainly and thoroughly each step during the process and succeeded in conquering the clogged drain in tough conditions and did so in a very reasonable amount of time. Gilbert had his work cut out for him getting the drain cleared but his experience and perseverance assured hed get the job done (as he always does, Im certain!). Gilbert was a pleasure to work with and I will refer him gladly for those in need of the services offered.

  • Review 119 (2023-05-10 - Rating: 5)

    The plumber was incredibly kind about a nasty blockage in our toilet. He took his time to clear it out and to make sure it continued to work well. He also asked questions about past issues with the toilet and sinks, etc. to make understand if there was a wider issue in our overall plumbing that could have contributed to the specific issue that he came to fix.Definitely made a tough situation easier and fixed it!

  • Review 120 (2023-12-08 - Rating: 5)

    This company continues to take care of me with super reliable service, knowledgeable and pleasant employees with a refreshing and always helpful attitude. These guys get things done quickly and done right. Highly recommended!

  • Review 121 (2021-11-17 - Rating: 5)

    Roto-Rooter has provided us with such outstanding service for so many years and sometimes under very difficult circumstances, that we don’t bother calling anyone else. We did not have an emergency situation this time, but even so, a technician was at our door within 45 minutes on a Sunday! Romaine was very well-spoken, professional, clean, took the time to explain in detail what he thought was wrong and how it could best be fixed. After working for quite awhile tofind and clean out the clogged pipe, he explained what had caused it and how we could go forward to treat/protect our pipes in future. Just outstanding, from our first call to dispatch, to signing the paperwork and paying.

  • Review 122 (2024-07-23 - Rating: 5)

    Excellent service technician. Very thorough and professional. Definitely will refer to friends.

  • Review 123 (2023-08-06 - Rating: 5)

    Unfortunately I had an issue with my sewer injector pump on a Saturday morning. I thought for sure I was going to pay a fortune and have to wait around all day. Gilbert and Chris showed up quickly. They got right to work and explained every step of the way. It wasn’t the most pleasant job but regardless these gentleman were professional and had a smile on their face. I will definitely use them again in the future.

  • Review 124 (2023-07-04 - Rating: 5)

    We called Roto-Rooter on the evening before the July 4th Holiday for a main sewer line blockage. We called after contacting three other firms, who could not come out until after the Holiday. The customer service representative (Heather?) answered promptly. We were not on hold for long, unlike one of the other firms, which kept us on hold for 30 minutes before reaching a “live human.” She was courteous and responsive. We were relived when she quickly told us that there was a technician in our area who could be at our home within an hour. The technicians were delayed slightly, but we received a courtesy call to let us know their prior job was taking longer than expected. The caller apologized and was very courteous and considerate. We appreciated the attention to communications, customer service, and transparency. There was no waiting and wondering when they would show up. The technicians were here in just over an hour, and there were no extra “emergency” or “after hours” charges that one of the other firms would have charged. Fee was comparable to a local firm’s estimate, so we were satisfied with the cost. Gilbert (#8571) and his trainee, Chris, were so thorough and professional. They were courteous, and I was impressed by the training Gilbert provided to Chris. I overheard him giving clear and careful direction and explaining not only what to do to problem solve, but why. What a terrific mentor! Gilbert went above and beyond, not only fixing our problem, but suggestion additional products and services to prevent the problem from recurring in the future. Roto-Rooter has a superstar in this employee and trainer! A+ for availability, professionalism, quality of work, and excellent customer service! I truly hope you are compensating this duo adequately for the value they bring to your company. They are great brand ambassadors and I will surely call again if the need arises!

  • Review 125 (2023-04-12 - Rating: 5)

    Charles did an amazing job replacing our old pipes in our bathroom, purchasing and installing a new sink to replace our busted one, and snaking out a nightmare clog, not only in our unit, but in the one adjacent to us as well. Charles was very patient and went above and beyond! We appreciated all of his excellent work. 5/5 would recommend.

  • Review 126 (2021-07-19 - Rating: 5)

    I Had Ron 5597 who was excellent! Responsive, friendly professional and got the job done quickly and efficiently. I no longer have problems with my sink. I really appreciate his quick service and chatting with him! If i ever have the same problem I know who to call/ thank you so much!

  • Review 127 (2024-09-24 - Rating: 5)

    Vivian was extremely knowledgeable and helpful. Highly recommended.

  • Review 128 (2023-09-28 - Rating: 5)

    Ron did an excellent job assessing the issue and eliminated the blockage he found in the line. His service and knowledge was noble . Thanks buddy and thanks Roto Rooter for the great customer service on the phone.

  • Review 129 (2024-11-17 - Rating: 5)

    Great, Fast service and the Tech, Justin, was very professional and knowledgeable.

  • Review 130 (2021-09-21 - Rating: 5)

    This company sent two amazing technicians. Harry and Josh were so very professional, friendly and courteous. They explained the issue and proceeded with the required services and I could not be more pleased. They kept me updated with everything they were doing. If only everything was as easy to follow and understand. If I ever, and I mean ever, have any type of drain issue or need a water heater installed, I know who to call. Hands down the best plumber company around. Thank you!

  • Review 131 (2021-04-14 - Rating: 5)

    The service from RotoRooter was great! The technician was able to come a little earlier than expected. He was very helpful in identifying and telling me what switches and knobs needed to be turned off before starting the repairs (I’m a first time homeowner with very limited knowledge on basement things). Turns out the equipment in my toilet was super old and no good. Repairs were super quick—maybe 30 minutes. COVID precautions were taken and the technician wore a mask the whole time. Overall, I’m pleased with the service, thank you!

  • Review 132 (2024-10-24 - Rating: 5)

    Wonderful experience with Ramon. He was very personable and a subject matter expert. He fixed the issue with my toilet and ensured to test multiple times before leaving the job. Great service all around and very appreciated!

  • Review 133 (2024-10-18 - Rating: 5)

    Ramon did a fantastic job and was very professional.

  • Review 134 (2023-06-25 - Rating: 5)

    Had a backup on a Sunday, Roto Rooter came out within 45 minutes. Ive been using them for 7+ years whenever there is an issue. Professional, courteous. I would highly recommend.

  • Review 135 (2019-07-29 - Rating: 5)

    Thank You Roto-Rooter for your quick and prompt response to our toilet issue. Candy took the call and was polite and knowledgeable. In less than an hour, Ron (#5592) showed up. He was friendly and got right to work. Within minutes, our toilet was again flushing!!! Great experience. I would highly recommend using them and would use them again without hesitation. Best service ever. :)

  • Review 136 (2024-02-02 - Rating: 5)

    Harry resolved my sewer backup clog quickly while continuously being friendly, professional and extremely patient in answering all of my many questions. Extremely pleased I called Roto Rooter.

  • Review 137 (2022-09-09 - Rating: 5)

    I called roto rooter and in less than 1 hour there was a tech at my house. He quoted me the cost performed the task and informed me that included in the price that another tech would be by on following day to perform a sewer line inspection with the camera. I set the time for the tech to show on following day and I received the call that he was on his way and unfortunately I had to cancel that day due to unforseen circumstances and the tech was very helpful in accommodating me and the new appointment. I appreciate the work and the way I was treated and also the knowledge that each tech had. Thank you guys for a job well done.

  • Review 138 (2023-03-10 - Rating: 5)

    Very fast response. We had two service men at our door first thing in the morning. One installed our upstairs toilet and the other cleared the drain downstairs. They were both fast, professional and courteous. Will call again with our plumbing needs.

  • Review 139 (2022-02-25 - Rating: 5)

    I was surprised at how quickly someone could come out when I made the appointment for a non emergency request. Less than an hour.Gilbert was professional and friendly.Due to my many efforts of trying to unclog on my own it seems I may have caused more harm than good.The house pipes are over 50 years old and not laid out to code now. After hours of persistence ( many many attempts from 2 different drains and 3 different types of snakes ) and patience.I would use Roto Rooter again And I would ask for or wait for Gilbert.Thank you again Sir. We very much appreciated your efforts.

  • Review 140 (2023-01-24 - Rating: 5)

    The two employees who worked on my clogged drain were excellent professionals. They arrived within an hour of my call. Mr. Vivian Brown was the lead. He was very thorough, courteous and knowledgeable. Mr. Mike Pelletz arrived shortly afterwards to provide camera views of the inside of the drain pipe after the clog was cleared. I highly reccommed this company.

  • Review 141 (2019-06-26 - Rating: 5)

    I was very impressed with your service. Although my appointment was for 8 AM, I was notified before that time that the service person was delayed, and I might not see him till 4 PM. I told the person on the phone that I was extremely disappointed, and needed to have service before that time as I needed to leave my house by 5 PM for a prior appointment. The service person, Moses, came around 10:30 AM, inspected the job, gave me a price and went out to purchase what was needed. When he returned he proceeded with the repair and replacement of my sump pump and did the work efficiently and in good time. I am very happy with the job.

  • Review 142 (2020-12-26 - Rating: 5)

    We have used Roto Rooter twice in the past five or so years. Both times we have been impressed by their service and knowledge. The technician that came out this time was excellent once again. We had a build up of roots in our sewer line and he had to power through over 50 feet of sewer line! He ran a camera in the line to show us and explained everything thoroughly. We will not hesitate to recommend them to anyone. Thanks!

  • Review 143 (2022-10-23 - Rating: 5)

    Charles was the best! He explained the problem and how to prevent it in the future. He really took the time to help me understand what the issue was and even went over my building drawings with me to explain our system. The response was quick! Highly recommend Roto-Rooter!

  • Review 144 (2024-12-06 - Rating: 5)

    Brendan (#8552) the technician was very informative gave us good advice, and recommendations on how to fix our problem. He was kind and efficient and a great worker.

  • Review 145 (2021-05-25 - Rating: 5)

    I needed to unclog a toilet. A quick search found this company. Making a reservation online was quick and painless. I got notified this morning that he was on his way. When Nelson got here, he evaluate the situation and gave me a clear explanation of the costs to do the work. He quickly unclogged the toilet and explained the source of the clog. He verified the clog was indeed gone before leaving. Very professional. I am a very satisfied customer.

  • Review 146 (2023-06-06 - Rating: 4)

    First let me say Roto-Rooter is wonderful about getting there when you need them and fixing the issue. We have used them twice for an urgent problem and they have come thru. You will pay more for this, but I feel like thats to be expected in an emergency. That being said, beware of their high pressure tactics and unreasonable charges. We were charged $800-$1000 more for a jet clean service that we were pressured to get done same day. Then we were quoted around $4000 more than it should of been for another service we needed. And they snuck in a $80ish bottle of drain stuff and acted like it was part of the service. Pros: Quick response and follow thru Cons: high pressure tactics and higher prices

  • Review 147 (2021-11-22 - Rating: 5)

    I just want to express how wonderful Joseph was. He was so polite and patient with me. I found him and his associate to be very kind and helpful. I appreciated the respect Joe showed my house upon arriving until the time he left. He explained all of my options and made me feel so comfortable with my decision. I will forever be a loyal customer to the Roto Rooter Family. Thanks Joe.

  • Review 148 (2024-10-23 - Rating: 4)

    The workers were on time and did a good job. The job site was left in good order. Here is my complaint. Two workers were here for just over four hours.The job consisted of digging a trench roughly three feet wide and about eighteen inches deep and eighteen feet long from the house to the septic system. The obstruction was cleared and a five inch pipe was replaced. Total cost was just over $6500.00. I think the price was insane! I will never use Roto Rooter again nor will I recommend this company to anyone. I feel I was taken advantage of because the situation required immediate attention.Received a call from Craig at Roto Rooter. Weresolved the issue to both parties satisfaction. I may have been too quick to post the initial review. The crew and the work was very professional.

  • Review 149 (2021-04-26 - Rating: 5)

    Used rotor rooter many times. They are quick and responsive. Had a plumbing flood last night and they came first thing in the morning and fixed it already. I’ve had the same plumber come here several times and he’s always been a great guy. Very friendly and teaches you some easy fixing things to make my life easier in the future. 10/10 service with Roto Rooter

  • Review 150 (2021-05-09 - Rating: 5)

    Joe was great. He was knowledgeable and professional. Explained all the problems and the solutions. Went over the billing and explained the charges in great detail. He totally restored my faith in good customer service! Its a rare experience these days!! Cant say enough good things about him. Top notch!

  • Review 151 (2021-09-26 - Rating: 5)

    Joe was amazing! I trusted him immediately. He was respectful, courteous, and honestly a very funny guy. He was also very clearly good at his job, knew exactly what was going on and how to fix our problem. I’m glad he was the one who came out here and I hope if I ever need this kind of service again I can have him :)

  • Review 152 (2021-05-18 - Rating: 5)

    Ron (5592) showed up promptly, was professional, informative, and worked quickly to fix my pipe and left the house clean and in good condition. He also kept me updated throughout the repair process. I would recommend this service to anyone who needs Roto Rooter service. They came in an emergency and I was satisfied with the job preformed.

  • Review 153 (2021-04-12 - Rating: 5)

    Joseph Emory was professional, personable and explained everything in a way that I could understand. He took the time needed to make sure the job was done well. I live up three flights of stairs too, so not the most fun trek with equipment, but this was not a problem for him. He also took time to help me understand how to prevent issues in future. Most excellent service!!! I appreciated his professionalism, great attitude and interaction during this emergency for my family. .

  • Review 154 (2018-11-06 - Rating: 5)

    Service was excellent and exceptional! Alex was our serviceman and was a very knowledgeable, courteous and hard worker. He cleared the blockage in my drain pipe within an hour his arrival. My second time with Roto Rooter and I would not hesitate using them again.

  • Review 155 (2023-12-27 - Rating: 5)

    Ramon is verry nice guy he work hard and he fix my drain clog i will like to have him all time servicing my building i will give him 10 start if i can. fast service the came right away after my phone call

  • Review 156 (2024-12-17 - Rating: 5)

    Technicians were helpful, kind and knowledgeable. Thank you so much!

  • Review 157 (2023-04-18 - Rating: 5)

    Great experience! Charles was wonderful very professional and very kind. He was here on time and when he assessed the issue, he took the time to explain everything to me. At the end of his work he left everything nice and clean.

  • Review 158 (2018-09-07 - Rating: 5)

    Ron 5592,Did an amazing job. He was highly professional, very diligent to look at all possible problems and fixed them all in a timely manner. His communication were very friendly, and knowledgeable. He cleaned up everything after he finished the job. I would highly recommend his service.

  • Review 159 (2021-12-27 - Rating: 5)

    Joe Emery came to our house to investigate water gushing out of a pipe at the side of our house. He was very professional, knowledgeable and friendly. He explained all the work in detail and did an excellent job stopping the water. He cleared the blockage, did a video and showed us the video, explaining everything along the way. Also recommended optimal maintenance of pipes! He was wonderful!

  • Review 160 (2021-06-06 - Rating: 5)

    My kitchen sink drain became very clogged after I rinsed out a lot of flower pots. The dirt turned to mud and nothing would drain. I called on a Sunday and was very pleased that not only could they come out within two hours but the rate is the same regardless of day of week time etc.Carmelo arrived promptly and quickly resolved my issue. The drain is working perfectly and he even helped me to find a first time customer coupon to use. My home was also left clean. I would use them again and I was very happy with their service and efficiency.

  • Review 161 (2024-09-22 - Rating: 5)

    Why do these things always happen on a weekend evening? Tried a few different places and Rotorooter was the only one to pick up the phone. Experience was professional from start to finish. Ramon the service tech was excellent and I can’t say enough good about him. It was a tricky situation but he tried a few things, not giving up until he solved the issue. He was personable, respectful and even switched shoes to help keep the floors clean

  • Review 162 (2023-05-25 - Rating: 5)

    Stu came by very quickly on a weekend before a holiday and was very polite and nice. Our kitchen sink was not draining, and he was able to fix it and give us an enzymatic solution to maintain it properly.

  • Review 163 (2021-10-24 - Rating: 5)

    Gilbert came in ,he wore a mask and he had plastic wrap on his shoes. He was very nice and professional. Gilbert explained to me what was going on with the toilet and he looked inside and made sure the water pressure was good. My toilet works great Better than before. I recommend Gilbert very highly, I will ask for him again in the future. He is Better than any other plumber I have used before for my plumbing in my house.I am relieved and totally satisfied with the professional experience he has.thank you very much!Gilbert is Fantastic!

  • Review 164 (2024-02-29 - Rating: 5)

    Ramon was fantastic! Hes an expert with attention to detail and completed the job cleanly. Highly recommend him.

  • Review 165 (2021-03-22 - Rating: 5)

    This service was quick and easy. Ron (my technician) was very accommodating as soon as I told him my issue, he was confident and prepared in knowing exactly what to do. This was a straight forward call and response transaction. I was even sputtering about how badly I felt about my situation (which wasnt pretty) and Ron was so kind and handled it like a boss. Thank you Ron! ;)

  • Review 166 (2019-11-07 - Rating: 5)

    Called w/ an urgent situation, only 1 bathroom in our home and had a clog. Customer service very understanding, advised availability for same night. Within 2 hrs, could arrive by 8:30PM, arrived at 7:30PM and took Ron #5592 3 minutes tops to fix our issue. He was quick, professional and offered some advice that we will follow asap. Between customer service professionalism and Ron#5592 resolving our issue so quickly, it was worth the price we paid for 3 minutes of work. Will use Roto-Rooter again since this experience was great.

  • Review 167 (2021-09-27 - Rating: 5)

    We had a backed up sewer line. Ron arrived on time, came in and assessed the situation, determined the best approach and proceeded to fix the problem. He was very nice and informative and set our minds at ease while fixing the problem professionally and efficiently. When completed he gave us suggestions of what to do to avoid the problem from happening angina which we very much appreciated! Would not hesitate to call Rotor Rooter again and would certainly ask for Ron (#5592).

  • Review 168 (2023-10-06 - Rating: 5)

    Gilbert was professional, friendly, and prompt. He quickly diagnosed the cause of our drain issue and thoughtfully provided insight on how we can proactively prevent it from happening again. Thank you!

  • Review 169 (2021-11-10 - Rating: 5)

    Service was great. Mike helped us out at 9:30 pm. He gave us the options up front, and let us know what needed to be done. He listen to my wife and was very knowledgeable in his field. Great customer service from the dispatch on the phone to the service tech mike. Would use service again

  • Review 170 (2019-06-06 - Rating: 5)

    We had an issue with clogged Tub that would not drain at all. It was nighttime and Ron (#5592) came out within an hour of our call and was able to fix quickly and cleanly. He was professional and knowledgeable. Very happy with speed of service and the actual service. Would definitely use again.

  • Review 171 (2021-06-18 - Rating: 5)

    Joseph was awesome! He was very personable and he got to the root of the issue we were having. Because the home was originally built as a duplex, he had to navigate and find the sources of multiple issues in different areas of the home. He was very gracious and professional about it. Would recommend.

  • Review 172 (2018-12-06 - Rating: 5)

    I am thoroughly impressed with the service we received for our clogged kitchen pipe. From the initial phone call and scheduling to the technician (Charles) at our house. They were able to schedule us promptly and even called ahead to let us know they were ahead of schedule and would be there sooner than scheduled. Our technician was pleasant and knowledgeable. He did a wonderful job of not only fixing our issue but providing us education on how to help prevent a further issue.

  • Review 173 (2024-12-06 - Rating: 5)

    Clogged sink Service Rep was so professional. JJ explained and showed me everything he was doing. Great service!

  • Review 174 (2023-11-30 - Rating: 5)

    Ramon and George were very professional and knowledgeable and through their analysis were able to collectively determine together the root cause and fix the drain blockage in our house.

  • Review 175 (2021-04-29 - Rating: 5)

    The technician Roy was at our house within 2 hours of making a call. He was able to quickly diagnose the problem and solve it within an hour of being at the home. The estimate he gave before doing any work was the exact amount due by the time he was finished. He was very thorough in explaining the issue, and what the long term solution of the issue would be. I will not hesitate to call again with any future problems in my home.

  • Review 176 (2023-10-09 - Rating: 5)

    Roto rooter Boston is terrific. We use them for many plumbing needs. Today we had Rob out to change a broken, and quite old toilet. Was quick, clean, and happy to help us with what we requested. He even unclogged our sink drain for us. They are the best, highly recommend!

  • Review 177 (2022-09-24 - Rating: 5)

    My experience was top notch. Two of your plumbers came to my home and analyzed a series of symptoms interrelated and confusing situations, concluded what needed to be done. And did it very professionally. They listened patiently to understand the real scope of the problems . They also advised me on how to treat things going forward and how to respond if necessary if the repairs might have needed any additional treatment.

  • Review 178 (2022-11-14 - Rating: 5)

    The service gentleman was very nice and knowledgeable. We needed some additional plumbing work , and he went ahead and scheduled a service date.I also like and participated in Roto-Roters can food drive. There are so many in need , glad to see this company, showing some awareness and love. Nicely Done.

  • Review 179 (2021-06-11 - Rating: 5)

    Shower was backing up and was recommended Roto-rooter. I called and Joseph came over within a few hours. He walked me through what he was going to do, what the possible issues are and the probable solutions. He executed the tasks efficiently and explained my options well. He went above and beyond the task. Professional and would recommend the service. Thanks!

  • Review 180 (2019-03-18 - Rating: 5)

    Scheduling was very easy. There were appointment available with an hour of the time I called. I appreciate that I was able to give a 2-hour window in which I wanted them to arrive. I was notified when my technician, Ralph, was on the way and he arrived promptly. Ralph was pleasant and helpful and fully explained what he would be doing and what the next steps would be. He completed the job quickly and left the basement looking exactly as it had before he arrived. I will definitely be using RotoRooter again in the future.

  • Review 181 (2024-09-20 - Rating: 5)

    Immediate response, easy process, excellent serviceThank you Vivian, Tom and Team

  • Review 182 (2019-10-20 - Rating: 5)

    Roto Rooter was very responsive to our plumbing emergency. The technician arrived promptly and was very knowledgeable & professional. He was very thorough in diagnosing the issue and going through the options for resolving it. I would not hesitate to use their services again.

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