Loescher Heating & Air Conditioning

Located in Sterling, Illinois

Address: 1705 Westwood Dr, Sterling, IL 61081, United States

Phone: +1 815-625-4822

Rating: 4.5

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-18 - Rating: 5)
I had just moved into a new house and the AC wasn’t working, with temps in the 90’s coming the next day. Jay was able to come out on a Saturday and quickly diagnosed the issue as a leak in the system and showed it to me. He was able to repair and recharge the system and I am writing this sitting in 68 degree indoor temps with 95 outside. Would recommend!

Review 2 (2024-03-01 - Rating: 5)
New customer. I called today because my furnace was not heating and blowing cold air. I have a 2 year old and they were great they came out today instead of having to wait till tomorrow. I was nervous about having a service call and having to have a huge bill. The guy who came today was great he answered all my questions and was a easy quick fix and very affordable. Thank you so much will be using this company again.

Review 3 (2023-12-20 - Rating: 5)
Thank you Taylor for your professionalism in answering all of our questions concerning a tankless water heater. Your timely service and estimate was immediate. Your company was truly represented by you.

Review 4 (2021-10-26 - Rating: 5)
Alex was our service guy today, he was on time, professional and friendly. He was very helpful and understanding. I have 3 small children at home, with lots of chaos and ruckus, he didn’t batted an eye and patiently waited for me when I needed to step away from our discussion about his service today to take care of my children. Thank you for sending such a nice guy. We appreciate your company and great employees.

Review 5 (2022-02-11 - Rating: 5)
Oh my goodness, Im happier than a rabbit in a carrot patch right now. We have an ancient fuel oil furnace that has been being a terror and not many companies will work on them so I was happy just finding out they service fuel oil. The serviceman was on time, friendly and knowledgable. He actually took the time to check out every little thing that might be the issue and, after a couple years and several other companies not being able to figure it out(or just not wanting to fight that much with it) he got it up and running! If theres anything else going wrong in our house that they service Im not hesitating to give Loescher a call from now on!! Thank you so much!!

Review 6 (2022-02-05 - Rating: 5)
Furnace went out on Saturday. They returned my call promptly. Someone came before the end of the day. Furnace was shot, needed a new one. Said yes and it was replaced Monday. Both gentlen that came to my home were very personable. I was exceptionally pleased with everything. Will call again and refer to friends.

Review 7 (2021-03-02 - Rating: 5)
Made a Saturday call, knew upfront the weekend costs. Came pretty quick and pulled a solid and got it running till a part could be ordered. Within 3 days he fixed it for good.Could of totally dilly dallied and got us on the extra weekend costs but totally got everything done quick, both times. Solid repair service. 10 out of 10.

Review 8 (2019-10-23 - Rating: 5)
Excellent service - highly recommendLoescher was at our house the day after we called and fixed an issue with our HVAC (zone heating) we have had for years which no-one else could figure out.We were so impressed we are using them for additional jobs.Adam was our serviceman and was on time, friendly, professional and a pleasure to work with.

Review 9 (2024-05-28 - Rating: 5)
Very professional service man explained everything to me about our central air unit right on time for appointment

Review 10 (2019-08-16 - Rating: 5)
Matt has been my service technician since I started with Loescher Heating & Air Conditioning and let me tell you he is the best technician I have ever encountered in all these years. The man came out at midnight last winter during that deep freeze in Northern Illinois and rebuilt our furnace motor that went out and he made sure we had heat before he left. He is professional , courteous and goes the extra mile , which is a rare thing these days. I commend Loescher on having the insight and knowledge in hiring such an individual and can say that they are lucky to have him and so is this entire service region ! Thank you Loescher and Thank you Matt ! Keep up the good work it is greatly appreciated !

Review 11 (2021-01-25 - Rating: 5)
First-time customer and we are very pleased. We purchased our first home last year and furnace ended up needing a new motor. Was replaced and serviced quickly and tech Alex was professional and very helpful.

Review 12 (2019-08-30 - Rating: 5)
Called them to assist in replacing a blower motor...got an appointment the next morning. Tom was punctual and very knowledgeable. It would have taken me a long time to get done what he did in an hour. They saved the day, so to speak.

Review 13 (2022-01-04 - Rating: 5)
My parents have used Loescher my whole life. So they were top of the list when our furnace went out on New Years Eve. Reasonable pricing, even on a holiday! Work was done quickly and the guy explained everything really well.

Review 14 (2019-06-27 - Rating: 5)
Our C.A. went out. I called them and even with being busy they were able to get a tech out within a hour of me calling. Unfortunately they didnt have the part on hand, but were able to overnight it and our air was back up and running in under 24 hrs.I was very impressed with the the speed they were able get the problem solved.If you have Any HVAC issues, make Loescher your first call.

Review 15 (2021-12-15 - Rating: 5)
Called and they were to the house in minutes flat. The tech that came out found the issue immediately, got the part had it fixed and furnace working. Also, he was very friendly, answered all questions, very professional.. I highly recommend.

Review 16 (2019-12-05 - Rating: 5)
We love the new Bryant furnace, humidifier, and central air. The installer was friendly and fast. This happened during that cold spell we experienced in November and he had to work in 40 degree temp. all day to get us heat again. Thank you so much.

Review 17 (2021-03-04 - Rating: 5)
I try my best to learn to fix things when they break, but some things are best to leave to professionals. Such as my ancient boiler. Matt, my tech, went above & beyond to help me out. Thorough, very knowledgeable, & nice! He answered all my questions & got my boiler running perfect. I would definately recommend! Thank you Matt & Loescher!!

Review 18 (2014-01-29 - Rating: 5)
These guys came right out to check out our HVAC unit on the COLDEST day so far! (-30 degrees wind chill). They diagnosed the problem and gave us a great estimate. They came to install the new unit, coordinated with a crane. Got the unit installed fast and our heat is up and running! These guys did a great job for us, and we highly recommend their work! Thanks from all of us at AAHC!

Review 19 (2021-10-19 - Rating: 5)
The tech was very knowledgeable and answered several questions I had about the service. He was very friendly, quick and efficient. I am sure my furnace is ready for the cold months ahead.

Review 20 (2020-04-29 - Rating: 5)
Had a Tech out to put the new I Wave R in, Matt was on time very helpful, and explained things. Great Service Tech and Company to deal with. Highly recommend. Thank you Matt H and Loeschers

Review 21 (2014-01-09 - Rating: 5)
The Heat-Co team were so wonderful this week in helping fix a busted water pipe after it froze. They worked fast! Just a blessing all around.I would highly recommend Heat-Co if you are in need of the many services they provide.

Review 22 (2020-11-02 - Rating: 5)
EDIT* A woman called back today and said we were not charged correctly and and are getting refunded half of our money!Thank you all for coming out on a cold sunday and fixing our heat. We have a 4 month old and 3 year old we have to keep warm 😊Dude just left my house, it is a sunday he said it would be 140 but then said it was 240, he was here for maybe 5 minutes didnt take long at all. Basically 240 dollars to talk to my boyfriend. I sure do miss TN cuz this place is out for nothing but the money and thats it. No hospitality around here..

Review 23 (2019-11-26 - Rating: 5)
I use these guys at work and they have always done a great job for me. Thank you Adam who was out today saving the day and getting my cooler running! I highly recommend them!!

Review 24 (2019-06-05 - Rating: 5)
Job # 164201 tech matt. He was awesome great customer service would recommend everyone call and ask for matt. Extremely happy will do business again as long as the other techs are like matt. Words cant explain how happy we are. Also told me about the cleaning special for 70 bucks. Thanks again matt should give this guy a raise.

Review 25 (2018-04-27 - Rating: 5)
Jay/slmn was thorough & friendly. Tanner/servmn was very hard working, thorough an friendly. Everyone I was in contact with, were always helpful and taking care of business. Im completely satisfied with all aspects of the Loescher Co. Thank you

Review 26 (2021-07-24 - Rating: 5)
So thankful for sameday service. He had our central air unit back to working in minutes. Very knowledgeable and friendly! Thank you! Highly recommend!

Review 27 (2020-11-14 - Rating: 5)
Excellent service!! Very professional! And explained everything!! Zach was the technician he was great!! Was very thankful with the whole job!’ Would strongly recommend them to everyone! Thank you for your excellent service!

Review 28 (2020-01-13 - Rating: 5)
Tim did a great job installing our Navien Tankless Hot Water Heater. Price was great, service was excellent.

Review 29 (2018-10-31 - Rating: 5)
Jeff R from Loescher HVAC did a great job installing my new furnace. Very professional, great workmanship. Lppks and works great.

Review 30 (2019-09-10 - Rating: 5)
Loescher Heating and A/C responded promptly, cheerfully, and professionally to our service needs. From the person answering their office phone, to the service man (SHOUT OUT TO ADAM!) our problem was well taken care of!

Review 31 (2019-09-25 - Rating: 5)
I Would like to thank Tim (and Adam) for bailing us out again here at Dixon Quality Inn . They installed our monster water heater in no time. Thanks again guys.

Review 32 (2019-10-09 - Rating: 5)
Matt was Our Technician and he did a great job... very friendly and took the time to explain what was the problem... highly recommend Loescher

Review 33 (2020-03-06 - Rating: 5)
They came out at eight oclock at night to fix my furnace. Friendly and professional. I would highly recommend!

Review 34 (2021-04-13 - Rating: 5)
Great service, friendly staff and knowledgeable repair professionals. I wont call anyone else but Loeschers when I need my furnace looked at.

Review 35 (2021-10-10 - Rating: 5)
They did fantastic work and fast too. They worked with me on paying them, could not be happier...First rate Co.

Review 36 (2019-08-14 - Rating: 5)
Speedy service! That was greatly appreciated! Technician knew exactly what the problem was with the AC. Would definitely recommend them!

Review 37 (2020-02-21 - Rating: 5)
Matt was great. Gave us tips about our problem and did a great job. Very professional.

Review 38 (2020-06-24 - Rating: 5)
Always excellent service. Tom is my go to guy for all things heating and cooling. The absolute best.

Review 39 (2020-10-22 - Rating: 5)
Alex was on time -very efficient -wore a mask . Very happy with service - cost reasonable .

Review 40 (2021-06-19 - Rating: 5)
Great customer service very friendly from the first call till final payment!

Review 41 (2018-05-08 - Rating: 5)
Adam came out and was fast and efficient, very nice! Highly recommended!

Review 42 (2021-09-24 - Rating: 5)
Great company. My boiler needed a new exhaust and a few other repairs they got it done and told me what else needed to be done. This was an emergency repair and they did great!

Review 43 (2021-09-18 - Rating: 5)
Hands down one of the best HAVC companies around. Clean, professional, and courteous. Not to mention reasonable. They were on time and finished with in the time they quoted.

Review 44 (2020-07-07 - Rating: 4)
Quick service despite the bad weather, friendly professional technician.

Review 45 (2020-06-20 - Rating: 5)
These guys are real pros, they installed a dual zone infinity system to handle 2 floors in an old farm house. Jay in sales new exactly what was need to fix my issue and the guys he had do the install were true professionals following up with me when questions arise. Jay had the job ligned up in 2 weeks at my requested dates. Byron and Tanner made a great team working on this old farm project, thanks.

Review 46 (2020-11-19 - Rating: 5)
Alex did a nice job and was very polite

Review 47 (2021-05-20 - Rating: 5)
The service technician showed up promptly at my appointment time. He wasted no time diagnosing the problem and getting started on the repair. Got the job done in a timely manner, was polite and professional.

Review 48 (2023-06-18 - Rating: 5)
Very professional and prompt service.

Review 49 (2020-07-08 - Rating: 5)
Arrived right on time. Quick, accurate diagnosis. No wasted time in repairing unit.

Review 50 (2022-04-17 - Rating: 5)
Professional job on the heat pump for the master bedroom.

Review 51 (2019-07-03 - Rating: 5)
Our central ac stopped working the night of July 2nd and you could imagine our panic with 1 day to go till the 4th and temps expected in the 90’s ! I called every HVAC place in the Rock Falls area and Kelli at Loesher got Matt to head right over to our house!! All the other facilities were to busy !!! A Huge Thanks to Kelli and Matt for getting our air conditioner up and running again within 2 hours of the initial call !!! I Highly Recommend Loesher for all your HVAC needs 👍👍👍

Review 52 (2021-01-06 - Rating: 5)
Professional young man ! Respectful and just a nice job 👍

Review 53 (2021-04-13 - Rating: 5)
Great service very thorough and professional!

Review 54 (2019-12-19 - Rating: 5)
Great customer service & quality work!!!

Review 55 (2021-10-06 - Rating: 5)
Had my furnace checked out for the season. They took time to answer questions. Very professional. I am a repeat customer and will continue to be one.