Roto-Rooter Plumbing & Water Cleanup

Located in Stamford, Connecticut

Address: 1011 Hope St, Stamford, CT 06907, United States

Phone: +1 203-325-1946

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-10 - Rating: 5)
I recently had the pleasure of working with Daryl and Bret for water restoration and demo, and I couldnt be more satisfied. They arrived quickly, handled everything with professionalism, and took the time to inform me about each step of the process. Their efficiency and attention to detail were truly impressive. I appreciate all the hard work they put in to get things back to normal, and Id highly recommend them to anyone in need of restoration services. Thanks again, Daryl and Bret!

Review 2 (2024-12-29 - Rating: 5)
Richard came to the house ready to take on the job. He saw the severity of the issue, but kept positive and always gave me short updates about his progress. He is a smart, determined representative of the company and truly aims to do his best work. He did a wonderful job diagnosing the situation and fixing it. If you ever need help from this establishment, be sure to ask for the best. Thank you, Richard! Have a blessed new year.

Review 3 (2024-12-11 - Rating: 5)
Service was prompt and very professional. The four guys that came out to help diagnose our issue were great, explaining everything thoroughly and following up with every step they were taking. They made sure to take care when moving around our admittedly small bathroom + hallways and cleaned up everything after they were done, which is always appreciated. Even more appreciated was the understanding of the need for a bit of a discount during the holiday season, when money is tighter and there are already so many other expenses right now. Would recommend for assistance with plumbing problems.

Review 4 (2025-01-01 - Rating: 5)
Richard, he did really good job, he take time, he explained for me how it’s had problems, and how he solve the problem the water back up my kitchen sink! He really nice. He cleaned up everything after he finished his jobs. Thank you so much Richard. I give for him 5 stars 👏👏👏

Review 5 (2024-12-06 - Rating: 5)
Broken water heater was leaking. It was replaced quickly, and officially. Dave was kind and respectful and explained the price and the processes. Dave also showed me how to turn off the water heater in case we have another leak and was very kind and respectful and educating me. He also told me about the warranty and gave me his card, which was very helpful! Dallas came and tested the water. He was very kind and what everything meant to us.

Review 6 (2025-01-03 - Rating: 5)
Orlando is a great plumber. Prompt, courteous and fixed the clog in the drain in a very efficient way. The cost was reasonable. Again, he was great. I would recommend him highly!

Review 7 (2024-11-11 - Rating: 5)
We had a wonderful experience with Mike #904! He was upfront about potential expenses and was able to get the job done quickly! He even noticed my baby gate was missing a screw and fixed it for us. He was so friendly and great with my children. Great experience!!

Review 8 (2024-07-19 - Rating: 5)
Franklin and Mike from Roto Rooter installed a water filtration/softener system in our home on 7/19/24, and I wanted to share the exceptional customer service we received. They were very polite and worked hard to answer all our questions without hesitation.

Review 9 (2024-11-19 - Rating: 5)
Richard was very professional, kind and personable. He completed the job to our satisfaction. He showed great respect and answered our questions. He was conscious to clean up after himself. A fine gentleman to work with.

Review 10 (2024-08-25 - Rating: 5)
Jamaal was an amazing plumber!!! He was ON TIME, efficient, so kind and kept us up to date on any changes. He seemed very honest & fair on pricing. He cleaned up very well and left things in tact and clean. I appreciated his care and concern for our family and our home. He is definitely a top notch plumber and it was worth the call. Thank you Jamaal for making our experience ONE of the best when it comes to a reputable plumber. Very pleased with his work. No complaints, just compliments here.

Review 11 (2024-11-27 - Rating: 5)
Richard was incredible. He was very thorough and persistent in trying to fixed a lodged object in our toilet. He stayed with us the entire time when I got a new toilet and immediately replaced it. Richard was the most professional person I’ve worked with in a long time.

Review 12 (2024-10-29 - Rating: 5)
From first contact, which was so easy with an email, everything went perfectly. I chose a time and the tech (Michael) was there almost to the minute. Words can’t describe how hard he worked. He worked for a solid four hours before my problems were resolved. Michael explained and showed me everything he was doing and cleaned up afterword. If i could give him ten stars, I would. I highly recommend Roto-Rooter for your needs. I know theyll be the first to call if I have any other problems. Thank you Michael and Roto-Rooter.

Review 13 (2024-11-05 - Rating: 5)
Great experience. Javier showed up on time and with a great attitude. He’s a real professional who took care of the problem quickly and for a reasonable price. He also took the time to explain how to avoid having it happen in the future. I’d never used Roto-Rooter before and it’s great to know that they can be there quickly when needed.

Review 14 (2024-05-01 - Rating: 5)
I had an issue with my drain clogging and Roto-Rooter came quick . Jon was amazing! He was efficient and knowledgeable. He did hard work to dig the hole, he explained what the issue was , Jon is very professional and excellent at what he does. He said he will make my drain work, and he did. I highly recommend him and this company! Five stars all the way around.

Review 15 (2024-11-10 - Rating: 5)
Jon was fantastic and explained what our issues were. He also gave us tips to keep our drains working properly. I would not hesitate to have Jon back if need further service

Review 16 (2024-10-05 - Rating: 5)
Richard came the same day and resolved the issue in one trip. He was friendly and courteous. He also didn’t make any kind of mess clearing the line. Would definitely call again.

Review 17 (2024-11-10 - Rating: 5)
I made an appointment with Roto-Rooter around 11:30pm on Thursday to have a plumber come and check out a leak in my kitchen faucet the following day from 10-12pm.Roto-Rooter called me around 9:15 to confirm my request for an appointment and informed me of arrival time and cost for visit. They were transparent about these details and confirmed the reason for the appointment.I was assigned Franklin and he was absolutely great. Super knowledgeable and easy to speak with. He asked great questions and was able to walk me through the issues with my faucet. He also provided great guidance and best practices on what to watch out for. He shared what the work would look like and the cost.I will be calling Roto-Rooter back and highly recommend them. I will make sure to ask for Franklin who took his job serious and genuinely cared for my needs.

Review 18 (2024-09-01 - Rating: 5)
Jamal came out and listened carefully to the issues we were having to carefully assess the best way in handling the issues. He was able to take care of the problem in an efficient and expedited manner. He was very friendly, knowledgeable and was a pleasure to work with. I would absolutely call and ask for him again if there was ever a future issue. Thank you for your help!

Review 19 (2024-11-10 - Rating: 5)
Josh was on time, even a few minutes ahead of schedule, was very professional and efficient; even came out in a day’s notice on a Sunday. In our case snaked the main water line to free up a clog and get us back in business. Could not be more pleased with the service.

Review 20 (2024-10-01 - Rating: 5)
Your plumber Jacob Brisse was incredibly helpful and thorough. He discovered the source of the problem and also shared his knowledge about preventing future issues all during a free consultation. I am so happy I called you rather than anyone else. Great customer service, booking system and expertise.

Review 21 (2024-09-02 - Rating: 5)
Jamaal’s customer service was exceptional! Especially that I do not live in town. He is very thorough with his work. Communication 100%. Sent pictures of the changes. Thank you for your hard work!

Review 22 (2024-10-07 - Rating: 5)
Josh was amazing! I will always request Josh. Because of his service I will always recommend Roto Rooter. He went above and beyond to ensure everything was corrected when I had a negative experience. Amazing customer service. Thank you, residence inn Avon

Review 23 (2024-09-28 - Rating: 5)
Jon arrived quickly and did a great job locating the problem with our drain pipe. He had us back up and running in no time! I highly recommend him for his expertise and timeliness!

Review 24 (2024-12-13 - Rating: 5)
William was great!! Quick service and great communication. He kept me up to date every step of the way. Highly recommend. 10/10 service!

Review 25 (2024-11-12 - Rating: 5)
Javier is extremely pleasant and professional. He fixed my problem almost immediately. I considered him to be an asset to your company and would suggest you give him a nice raise.( And, no, we are not related)

Review 26 (2024-09-04 - Rating: 5)
Charles made our experience as painless as possible! We had a clogged kitchen drain and he was able to clear the line and get everything flowing again. He was friendly and professional and made the whole process extremely easy for us!

Review 27 (2024-11-11 - Rating: 5)
Richard came out very quickly to resolve the issue of our clogged shower drain. He was very professional, was conscientious about environmental safety and proficient in his work ethic. Thank you for sending a competent technician.

Review 28 (2024-10-30 - Rating: 5)
Johnattan with Roto rooter was great! He helped us with the end to end process . He was very knowledgeable and he always had our primary concern in mind. My wife and and I were extremely satisfied with his professionalism and we strongly recommend Johnattan ! We didn’t even look at other options because he sold us with his amazing follow up and details!

Review 29 (2024-10-05 - Rating: 5)
Technician Mike B. Was great. He was professional, knowledgeable, and courteous. He quickly assessed the problem and explained solution options.He worked efficiently and effectively to fix our plumbing problem. I highly recommend him and Roto Rooter.

Review 30 (2024-09-28 - Rating: 5)
Jon did a great job on our plumbing. Diagnosed a tough clog, and brought in Manny to confirm. Quick work, clean basement, look forward to seeing them again to fix the roots in the pipe in the yard.

Review 31 (2024-08-28 - Rating: 5)
The technician arrived within the designated time window, was very professional and courteous, and quickly solved our drain problem. Since he was able to get the job done in a timely manner, he gave us a discount on the price. Would recommend.

Review 32 (2024-08-25 - Rating: 4)
Person who was assigned for my unit work is very nice. He worked so hard to find out the clear the clog of kitchen sink. Appreciate his help

Review 33 (2024-07-23 - Rating: 5)
The guys that came out were awsome. Very informative and friendly. They dont try to strike a deal on any major repairs. They respectfully leave it up to you. Good price for clog removal. The price is not to much more than renting an auger to do it yourself. I was happy. However it costs quite a bit to have a camera put through the drain. Anyhow, I recommend them for sure.

Review 34 (2024-11-11 - Rating: 5)
We have roto-rooter company with our main sewer Line, and they sent Mike 904 a very great plumber. If I have a problem again, I would call him again. He is a great technician!!’

Review 35 (2024-07-13 - Rating: 5)
We called Roto Rooter and scheduled an appointment for them to come out the next morning. We got lucky and ended up with Miguel. He was an amazing worker, he answered all our questions. Timothy was also very knowledgeable and helpful. They did an excellent job. I would recommend them to anybody

Review 36 (2024-09-06 - Rating: 5)
They picked up my call immediately and sent a technician out right away. He was polite, courteous and knowledgeable. Did a great job with our problem. I wouldn’t say they’re the cheapest, but when you’re in a bind they’ll come through.

Review 37 (2024-09-27 - Rating: 5)
Shawn was very Knowledgeable! Polite ! Very Awesome guy! He came in and quickly assessed the situation and promptly fixed the issue!! The next plumbing issue i have, I will be asking specifically for Shawn Mortan

Review 38 (2024-10-01 - Rating: 5)
5 Star Service! Jamaal was an excellent ambassador for the company. He was patient, professional, knowledgeable, and most of all, he fixed my problem! If you need a plumber that can fix your problem, you need Jamaal at Roto Rooter. I would highly recommend him for any plumbing job.

Review 39 (2024-08-30 - Rating: 5)
Chad the technical who came to my house was absolutely amazing. Fixed the issue with no problems and was extremely thorough. Even went the extra mile to fix something my plumber left done incorrectly. Thanks Chad !

Review 40 (2024-11-09 - Rating: 5)
Professional, smart and honest service!! Excellent job. He found the problem quickly and fixed it! The best plumber we’ve ever had.

Review 41 (2024-08-29 - Rating: 5)
Charles came to unclog a sink on the day we called. He was polite, confident, and competent. He let us know the likely cost and time to do the work and he overperformed. He spent time looking to verify that his work had not produced a problem downstream. We were so happy to have a fully functional drain in that sink! We won’t wait to call him in the future.

Review 42 (2024-11-11 - Rating: 5)
The cleanup crew came so quickly to cleanup the water, remove the damaged drywall, protect our personal property and disinfect. We were very happy with the speed and the care given to our property.

Review 43 (2024-08-27 - Rating: 5)
Omg what a great service! Jacob was amazing and so polite. Even for a young guy, he had more than 10 years of experience and was so knowledgeable. Service only took about an hour and a half and problem was fixed :) Very satisfied.

Review 44 (2024-07-17 - Rating: 5)
Had my main line get clogged. I called and someone was here in a few hours. They were able to clear the blockage. Water from the back up had gone all over the floor and leaked into the basement. A separate crew came to view the damage. The looked at everything and then called my insurance to open a claim. They are coming back tomorrow to start the clean up work.so far everyone has been very helpful.Update: so the mitigation team has been here. They did an excellent job.i am very satisfied with everyone especially Jon the original drain technician and Ervin ,they both went out of their way to help.

Review 45 (2024-09-30 - Rating: 5)
Orlando was very friendly, informative, worked fast. He did a fantastic job of clearing a very stubborn clog. He cleaned up everything before he left. I highly recommend him.

Review 46 (2024-08-24 - Rating: 5)
Chad, the technician from Roto-Rooter, was great. He diagnosed the problem and cleaned out the toilet drain pipe quickly. He left the area perfectly clean. This was an emergency situation (one toilet household) and I was grateful that Roto-Rooter was able to come on a Saturday afternoon.

Review 47 (2024-06-24 - Rating: 5)
Charles was wonderful to have as our plumber. He was incredibly thorough, gave us excellent advice and feedback about the situation. Kept us informed about the plumbing, and ensured everything was cleaned up after he was finished. The process was seamless. 10/10 would highly recommend him!

Review 48 (2024-09-02 - Rating: 5)
Jamaal came out fast and ensured we were taken care of. He stayed well past 8:00PM. I highly recommend him!

Review 49 (2024-07-21 - Rating: 5)
Mike (#904) was incredibly friendly and super knowledgeable regarding our problem. Ultimately he was able to get it back to normal within 1.5 hours. With service on Sunday we were incredibly impressed and appreciative.

Review 50 (2024-12-19 - Rating: 5)
Richard was a pleasure to work with. Arrived on time, knew exactly how to diagnose the issue. Five stars well deserved!

Review 51 (2024-11-09 - Rating: 5)
Miguel the technician came out, was very helpful, supportive and addressed the matter promptly. He explained everything and helped us out greatly.

Review 52 (2024-10-04 - Rating: 5)
Good communication from the office coordinating the technician’s arrival. Bill was great. He explained the process thoroughly. Knew his job & is obviously good at it.

Review 53 (2024-06-16 - Rating: 5)
We had a clogged toilet. Within a few hours of requesting service, Jon arrived, quickly assessed the problem, and promptly took care of it. He explained the problem, what he did to fix it, and answered my questions. He was professional and approachable. I really appreciated his sense of humor!

Review 54 (2024-09-27 - Rating: 5)
I have regularly used Roto-Rooter for my plumbing needs and will continue to use them for any future issues. They are VERY prompt and the technician was punctual, professional and very thorough.

Review 55 (2024-07-09 - Rating: 5)
Best service ever. Edwin was the best.He came out quickly. Ask questions a new exactly what the next step was. He quickly took care of the drain and cleared us out. Life saver.

Review 56 (2024-11-13 - Rating: 5)
Needed help with our bathroom toilet and pipe on a Saturday. Jon from Roto Rooter was awesome in taking care of it for us. Thank you Jon!

Review 57 (2024-08-25 - Rating: 5)
Richard helped us late on a Saturday night with a drainage issue and stayed until everything was fixed. He was patient, professional and knowledgeable. Highly recommend!!!

Review 58 (2024-10-04 - Rating: 5)
Dazhaun, Emre and his whole team were responsive, professional, patient, and wonderful to us when our hot water heater broke in the middle of the night. I hope I don’t need to call them again, but if I do I know exactly who to call!

Review 59 (2024-11-10 - Rating: 5)
Fernando and Christian came and gave us great confidence. We’re gonna get our problem fixed. I will highly recommend them to my friends and relatives.

Review 60 (2024-08-28 - Rating: 5)
Agent steve arrived atmy home and went above and beyond my expectation his assistance was superb and very knowledgeable he gave me insight and all my questions perfectly leaving me only to make a decision on how to proceed with my issue would love to have rooter do my job as I felt great with service already. Top notch in my opinion.

Review 61 (2024-08-23 - Rating: 5)
Its my first time using Roto-Rooter Plumbing & Water Cleanup and they were efficient with figuring out whats needed to do. My basement was flooded and cannot find where the water leakage, and they were able to search for the leakage and informed me the next steps. Im satisfied with the work performed at my house today.

Review 62 (2024-05-16 - Rating: 5)
Charles was great. I called yesterday since there was a problem with our kitchen sink. Made the appointment for the 8-9 time slot. He arrived around 8:30. Was super sweet, easy going, and helpful with explaining the situation. He was clean, careful and overall great. Would definitely ask for his assistance again. He was able to fix the issue as well which was great. Thank you Charles if you ever read this!

Review 63 (2024-10-07 - Rating: 5)
Richard was a fantastic guy! He did the job quick and worked with my budget. He also even cleaned up after the job. I would strongly suggest having him as a plumber!!

Review 64 (2024-06-19 - Rating: 5)
We had technician Mike come to fix our clogged toilet. We have a toddler and a baby so cleanliness and speed of work are our top priorities and he excelled in both categories. Mike was extremely friendly and knowledgeable and was in and out in under 15 minutes. If we need to use this service again we will be asking for him by name!

Review 65 (2024-07-22 - Rating: 4)
I had a slow leaking faucet in my bathroom that I wanted replaced. Roto-Rooter showed up on time and did great work. The tech replaced the faucet quickly with the one I had purchased. The plumber was highly professional and friendly to deal with.The only reason that this is not 5 stars is that the only way to find out how much the job would cost was when the plumber actually showed up. No estimates over the phone. Then I was told that Roto-Rooter has a fixed price for that type of work.

Review 66 (2024-06-18 - Rating: 5)
Roto-Rooter is a great plumbing company! Everyone is very friendly, professional, up front, and honest. The technician Chad and the remaining team came out very promptly and were able to get my plumbing issues squared away quickly.

Review 67 (2024-11-09 - Rating: 5)
Fernando was amazing! Will highly recommend him and Christian. He was very detailed.

Review 68 (2024-09-01 - Rating: 5)
Mike came up on Labor Day weekend when I had a sewer line backing. He arrived when he said he would and fixed the problem quickly. Five stars for coming on a holiday!

Review 69 (2024-09-02 - Rating: 5)
Mike and Adrian were extremely helpful and knowledgeable about my situation. Very reasonable with price and explaining what to do to prevent further issues. Thank you so much.

Review 70 (2024-10-31 - Rating: 5)
Mike was a real hero. He showed up late on a weekday to help us with a backed up main line. He was clearly an expert in his work and walked us through each step he was taking to resolve our problem. In the end, he cleared the blockage and helped our home in time of need.

Review 71 (2024-07-17 - Rating: 5)
Chad was a great technician. Personable, honest and got the job done. I didn’t feel like he was trying to sell me on anything and gave me all the facts which I appreciated.

Review 72 (2024-06-26 - Rating: 5)
Franklin was amazing with our plumbing work and also took the time to answer all our questions and educate us too. We are so happy with all the hookups he did and new valves. Weve had other projects done with roto rooter and have never been disappointed. They are reliable and come quickly.Months later, Ive had Franklin at my new house and the work was done well and efficiently.

Review 73 (2024-10-06 - Rating: 5)
Once again, a great job. Juan was both personable and professional. He explained everything and was very efficient.Thank you so much

Review 74 (2024-06-24 - Rating: 5)
Jon our Drain Tech from Roto-Rooter arrived on time and was courteous and knowledgeable. He did not make a mess and answered all of my questions. Our drain now works. Better than ever before. Definitely will ask for him if ever needing help again.

Review 75 (2024-06-12 - Rating: 5)
Orlando was extremely knowledgeable, patient and explained everything he needed to do. He gave me good information to avoid future problems! I highly recommend Roto Router because they sent someone out to me within an hour!

Review 76 (2024-11-19 - Rating: 5)
Great timely service. Technician was very friendly and thorough at explaining everything. The job was completed quickly.

Review 77 (2024-07-04 - Rating: 5)
I am very satisfied with the service today from Roto-Router. Mike 904 did an excellent job explaining everything before he proceeded. He was also very personable and easy to understand on what needed to be done.

Review 78 (2024-06-25 - Rating: 5)
Thought I had a main line clog. So I called and scheduled an appointment same day with an average time window. Within the hour of calling this gentleman Mike arrived. Friendly, informative and professional don’t scratch the surface of the positive interaction my kids and I had with Mike. Mike diagnosed my problem and informed me a main line clog was not my issue. He was meticulous and quick to correct the problem. Roto-Rooter may be a larger company however if you’re lucky enough to have Mike arrive you will be treated as family. There is no doubt I will request Mike if any issue comes up in the future.

Review 79 (2024-09-03 - Rating: 5)
I used this company twice and had a very good experience both times. They are very prompt and are able to assist right away, which is extremely helpful when you are dealing with plumbing issues. Would recommend to others.

Review 80 (2024-05-28 - Rating: 5)
I work with Franklin who was very courteous and professional. I appreciated the time an effort in identifying the problem and resolving the issue. He was very knowledgeable in identifying the issues and explained it to me clearly. He also made me aware of any future issues that may be a concern for me to address in the near future. I felt confident that he would get the job done and he did. It was a pleasure working with him.

Review 81 (2024-10-07 - Rating: 5)
When we woke up to a ruptured hot water heater on Sunday morning we were in dire need of getting it fixed. Jamaal and the Roto-Rooter team were very diligent and hardworking and saved the day.

Review 82 (2024-08-03 - Rating: 5)
Made an appointment online Saturday for a clogged drain. Received an email for confirmation and was called to confirm time of arrival the next day. Tech was very helpful and was able to get our drain cleared.

Review 83 (2024-06-25 - Rating: 5)
Thomas Harrod did an outstanding job! He came in when other plumbers said we will need to replace our pump for $3k (without looking at the pump) and actually took the pump apart, found the issue, and fixed it. I will gladly hire them again for repairs.

Review 84 (2024-06-19 - Rating: 5)
Charles was extremely polite and very customer service oriented. He exceeded my expectations and cleaning up after his work. He fully explained everything he was doing in such a way that I was able to understand everything. He was a real pleasure to work with and an asset to your company.

Review 85 (2024-11-09 - Rating: 5)
Mike came early on a Saturday morning to open up our shower drain. He was very polite and did a great job.

Review 86 (2024-04-20 - Rating: 5)
I had an issue with my toilet and Roto-Rooter came immediately. Orlando was amazing! He was super thorough, efficient and knowledgeable. He told me exactly what the issue was and explained to me step-by-step what he was going to do. Orlando is very professional and excellent at what he does. I highly recommend him and this company! Five stars all the way around.

Review 87 (2024-06-13 - Rating: 5)
Very knowledgeable and excellent service. Jon handled the job quick and with a bit of well mannered humor that made the ordeal feel less onerous. He also helped us set up a long term plan for our pipe issues.

Review 88 (2024-09-03 - Rating: 5)
Dazhaun was on time, friendly and knowledgeable. Walked me through the options and types of repairs. Good solid work and no surprises. I would use Roto Rooter again.

Review 89 (2024-09-04 - Rating: 5)
Jamaal was great. He was thorough and took care of the issue and ensured there were no leaks. Super friendly guy!

Review 90 (2024-11-28 - Rating: 5)
Richard was courteous and professional. He did a great job and I would recommend him 💯.

Review 91 (2024-10-05 - Rating: 5)
Glad to have Mike. Very professional and great work ethics. Fantastic service. I will certainly like Mike to visit again, when needed.

Review 92 (2024-05-22 - Rating: 5)
Needed some drainage pipes cleared and Roto-Rooter was able to have someone out the same day I called. Marcus G. Was great, very professional and friendly. He got the job done and explained what he did and showed me the inside of the pipes before and after he cleaned them. Very happy with the service.

Review 93 (2024-06-24 - Rating: 5)
Charles did an excellent job of clearing my kitchen sink. He was very thorough & explained everything clearly. He was very polite & pleasant- a good asset for your company!

Review 94 (2024-11-10 - Rating: 5)
Fernando and Christian came out to my house assisted us with the water leak in the basement. Very professional will highly recommend them to friends and relatives.

Review 95 (2024-07-13 - Rating: 5)
Orlando and Manny came and provided same day service. They were very friendly, answered all my inquiries, and was very efficient. They also did a good job with cleaning the area before they left. I’m so grateful

Review 96 (2024-10-02 - Rating: 5)
Richard was awesome came in and cleared our drain out for us. Was professional, kind, and generous. Would reccomend anyday

Review 97 (2024-10-30 - Rating: 5)
Exceptional service, got out within 2 hours of calling. Fixed everything very quickly and explained why it happened and how to prevent it.

Review 98 (2024-12-13 - Rating: 5)
Fantastic service! On time, highly competent, very personable technician, and clean and professional. Highly recommend.

Review 99 (2024-08-27 - Rating: 5)
Jamaal did a great job. Worked hard and was very patient. Stayed until midnight! Cant say enough good things about the experience.

Review 100 (2024-05-12 - Rating: 5)
The service was great! Mike was extremely friendly, helpful, and knowledgeable. He came and got the job done within 2 hours of us calling. I’m very pleased and will use Rotor Rooter in the future if needed!

Review 101 (2024-09-03 - Rating: 5)
Punctuality,professionalism and knowledgeable are just a few words to describe the gentleman that came to my home.It wasnt the most pleasant task but they tackled it with seemingly ease.I will definitely use them again if needed.

Review 102 (2024-08-29 - Rating: 5)
Our technician Jon was extremely professional and thorough. He was able to solve and remedy our issue in no time at all.

Review 103 (2024-07-02 - Rating: 5)
Mike is lovely! So kind, communicated well, provided estimate before starting the job, asked about my day and lifestyle, gave tips and tricks for future, and worked efficiently. I’d suggest 10/10. Thanks for getting me back on track.

Review 104 (2024-06-29 - Rating: 5)
Juan Carlos was amazing. He came in and spent few hours with me going over the work, suggestions, etc. Fixed multiple issues regarding plumbing and will be using company again for sure. Amazing job.

Review 105 (2024-05-18 - Rating: 5)
We had an emergency at place of bussiness. Roto Rooter responded promptly. We called a couple of other 24/7 companies, but they could not get to us on the same day. William came on site. We instantly realized he was experienced, confident and later found him to be honest. We highly recommend them. We have had many experiences with contractors in the past..but there have been few that have left us satisfied!

Review 106 (2024-07-04 - Rating: 5)
Orlando came on a holiday to fix our plumbing issue and he was friendly, knowledgeable and fixed the issue. He explained everything he was doing and what we could do to prevent the issue going forward. So thankful for Orlando.

Review 107 (2024-11-28 - Rating: 5)
William succeeded in getting my drain clean! Now my family can relax and enjoy Thanksgiving Day! Thank you !

Review 108 (2024-04-24 - Rating: 5)
Franklin is absolutely amazing. I called and needed assistance and he was here within 45 minutes. He was able to explain everything to me and get all of the materials quickly and fixed our problem. I cannot thank him enough for his support and knowledge. Thanks Franklin!

Review 109 (2024-06-03 - Rating: 5)
Called Roto- Rooter to get our drainage pipes cleared. Marcus the technician was top notch and extremely professional - he helped identify blockages and cleared everything out before we had gutter covers installed. Slight snafu at the end when we realized the truck leaked diesel on our driveway - Roto-Rooter hired another firm to clean the stain and seal the driveway. Very responsive and communicative during the process and made everything right. One of the more professional and customer service oriented service providers I have dealt with and would highly recommend them.

Review 110 (2024-04-24 - Rating: 5)
We are very pleased with the quick and professional service we received from Roto-Rooter. The service technicians were through in assessing our issues and were able to fix the multiple blockages we had in our main line. I would highly recommend giving them a call if youre in need of their services.

Review 111 (2024-09-03 - Rating: 5)
Thank Charles for your professional service today!! Charles was courteous and transparent about the process and costs. Best of all he solved the problem.

Review 112 (2024-10-07 - Rating: 5)
They responded quickly and were very patient and professional, very detailed of the job, I appreciate the time and work they did.

Review 113 (2024-06-20 - Rating: 5)
Franklin and his colleague were great. They arrived early and completed a complicated job. It was a clogged double kitchen sink that had an T pipe behind drywall that was very difficult to reach via the snake. They cleared the clog and installed an accessible clean out. Appreciate their hard work.

Review 114 (2024-11-11 - Rating: 5)
Mike was very knowledgeable and honest thru out the whole process. Would highly recommend him

Review 115 (2024-04-18 - Rating: 5)
Andy diagnosed and fixed our drainage problem quickly and efficiently. He was most pleasant and professional. He is an asset to your company. I was also very impressed how quickly he showed up to do the job. I called Roto-Rooter mid-morning. The job was done at 2:00 PM. Thank you. Mitch Gilbert

Review 116 (2024-09-27 - Rating: 5)
The plumber frank arrived at my residence early this morning and he asked me what was the problem and I informed him of my issue and he went to work right away. He was very experienced, professional and prompt he did a excellent job 👍🏾

Review 117 (2024-04-23 - Rating: 5)
We needed our garbage disposal repaired and Josh did an excellent job. He was an absolute pleasure to have in my home, and even took a sweet moment to hold a baby doll that my toddler wanted to share with him. Josh is friendly, personable, informative and efficient. He went above and beyond! In addition to taking care of the garbage disposal he helped with information and advice on another plumbing issue that we have. He was detailed enough to notice, and caring enough to address my request to look at suspected leaks in our master bathroom and children’s bathroom, for free! He put us in touch with another technician the same day to get started on that repair process. He was patient, didn’t make me feel rushed, and explained everything in detail. He also took the time to speak with my husband the several different times I called him, and made sure to check in that I understood everything that was explained and necessary for the next repair, before he left. If you ever need to call Roto Rooter for service in Hartford County, ask for Josh! He is the best!

Review 118 (2024-11-13 - Rating: 5)
Mike was amazing - whatever he gets paid is not enough! Quick easy & thorough.

Review 119 (2024-11-07 - Rating: 5)
Sean was amazing! Very kind, knowledgeable and patient, especially explaining things to my mother.

Review 120 (2024-06-25 - Rating: 5)
When I called, they were able to send a technician within just a few hours even being a Saturday! Very pleased with the performance of the workers as well, very professional and were able to identify and remedy the issue. Thank you!

Review 121 (2024-10-08 - Rating: 5)
Dazhaun saved me from getting ripped off. He did an amazing job. I will only be going through Roto Rooter from now on.

Review 122 (2024-05-10 - Rating: 5)
We were not pleased with Roto Rooter until they sent Andy out. He was incredible! He very methodically evaluated the situation, worked diligently to resolve the blockage and finally fixed our plumbing problem.I hope Andy sees this evaluation because we are very grateful to him and his hard work.Ken and Janet

Review 123 (2024-04-27 - Rating: 5)
Tim was amazing! He really took his time to explain everything and walked me through the process, which took a lot of stress off me! Everyone coming into my home was professional and did an amazing job. So satisfying!

Review 124 (2024-07-06 - Rating: 4)
Franklin and Mike came in and gave me the options available and worked quickly and diligently to get my sump pump replaced. They were professional and got the job done in a timely manner. Thanks guys.

Review 125 (2024-12-05 - Rating: 5)
Richard was a very nice person and did a super job I would have him back anytime

Review 126 (2024-10-07 - Rating: 5)
Orlando came on the same day we called and worked really hard to get the kitchen back in working order. And also suggested ways to avoid the issue.

Review 127 (2024-06-24 - Rating: 5)
Fernando was exceptional, helped us assess the situation, walked us through our insurance coverage and made us feel much more comfortable with the entire processMiguel was our technician/plumber and he went above and beyond helping us find the issue, work to resolve it and directed us to the correct people for further work to be done. I can’t recommend Roto Rooter enough

Review 128 (2024-06-28 - Rating: 5)
I can’t speak highly enough about my experience with Joel! We had a flood, which turned into a complete nightmare. From water damage, demo, mold, asbestos removal, insurance company the entire process Joel advocated for us. His professionalism and kindness made a horrible situation more bearable. He communicated to all the specialist for us till the end , even after his part was done.

Review 129 (2024-06-23 - Rating: 5)
Basement toilet was backing up. Called Roto Rooter. Mike was dispatched as the individual for service. It was like hitting the lottery. What a gentlemen and so knowledgeable about his craft. He made a bad situation somehow enjoyable and of course he fixed the issue. Mike went above and beyond to assist and put us in touch with others to remediate the issue. I cannot say enough good things about Mike and then Roto Rooter. Thank you Mike.

Review 130 (2024-06-13 - Rating: 5)
Fernando was very professional when he came out to the house he assisted me with testing my water. My water heater was bad and he recommended the water softening system to the house which I am installing will highly recommend Roto Rooter to friends and family members I did try making phone calls to other plumbing companies. No one got back to me when Fernando showed up he assisted me my water heater and water softening system is getting all installed in one day. Thank you to Roto Rooter

Review 131 (2024-07-16 - Rating: 5)
The service tech you sent to me was very smart and keen. I demostrated what my needs were and he assisted me. I think he went above and beyond with his skills and costomer service. I would reccomend your company to my friends. I am happy🙂

Review 132 (2024-05-14 - Rating: 5)
I was able to book an appointment same day. Technician arrived at the promised time. Chad was very professional and knowledgeable. After explaining the treatment options and condition of my problem, it was clear that I made the right choise going with Roto-Rooter. My drain problems were fix and Im satisfied with todays visit. If I ever have other issues I wont hesitate to call again. Thank you for the exceptional service provided.

Review 133 (2024-05-06 - Rating: 5)
Orlando was exceptional!!!! So very nice and communicated everything i needed to know and what he was going to happen. Very informative about everything that he was doing and what happens next. 10 out of 10 would absolutely recommend Orlando from Roto Rooter!!! From the Customer service all the way down the line, nothing but professionalism and completely straight forward answers. THANK YOU ORLANDO YOU’RE THE ABSOLUTE BEST!!!!!!!!!!!

Review 134 (2024-06-18 - Rating: 5)
After a mess from my hot water tank failing and lots of water. Josh came out and repaired the valve, vs replacing my 3 year old tank and saved me lots of money. He was on time, very professional, and cleaned up when done. I would highly recommend Rotor-Rooter and technician Josh.

Review 135 (2024-10-30 - Rating: 5)
Came quickly and fixed the problem!!!! Mike was super nice and diligent. 5/5 recommend

Review 136 (2024-11-14 - Rating: 5)
Fernando responded promptly and professionally. Was very happy with Fernando and would highly recommend him .

Review 137 (2024-06-22 - Rating: 5)
Propt polite service. Very knowledgeable with the problem. My puppy dropped her rubber chew toy in the toilet and went unnoticed until it was too late. Servicemen where able to somehow snag the toy with the tool and remove it. I would not have been able to fix this myself. Thank you!

Review 138 (2024-07-09 - Rating: 5)
Second time around due to poorly designed sewer line dont want to tear up cellar floor to correct it.Rotor rooter has come out and cleared the blockage in under an hour both times at a reasonable cost.Would recommend them and use them again.

Review 139 (2024-07-20 - Rating: 5)
Did a great job explained the complete job in detail also showed me a few different things to look at in the future. Eased my mind where I felt there needed attention and explained why some of my concerns are not to be addressed at this time.

Review 140 (2024-06-26 - Rating: 5)
We had a flood in our basement. The Plumbing and Mitigation crew were great! Very professional and knowledgeable; especially Daryl and Delroy. Thank you!

Review 141 (2024-07-12 - Rating: 5)
Jacob is Very professional and fixed my plumbing within the hour . Also explained to me everything he was doing step by stepGreat job

Review 142 (2024-11-20 - Rating: 5)
Reliable service. The staff (Richard and Johnattan) were professional and super informative.

Review 143 (2024-04-28 - Rating: 5)
Josh arrived promptly within the service window. After I explained the problem, he immediately got to work. There was no surprises, jash gave us the rate of work and what it involves. Reasonable and includes a follow up to ensure its not a bigger issue! Josh was here only about an hour and got us working again, on a Sunday night of all things! The other couple services we called were next day. That doesnt work when we couldnt use any of our plumbing.Thanks Josh!!

Review 144 (2024-09-04 - Rating: 5)
Fernando was great! Arrived on time and was able to identify the source of our problem in no time! Super helpful

Review 145 (2024-05-09 - Rating: 5)
Andy worked quickly while keeping me involved in the process. It was a refreshing experience. 10/10 would highly recommend Andy and will use him again if and when the time comes. Great attitude and great work, like it used to be. Thank you Andy again!

Review 146 (2024-07-12 - Rating: 5)
The repairman, Josh Y. came at the agreed time and work steadily until the job was completed. The work area was cleaned - no mess left behind. Very satisfied.

Review 147 (2024-06-29 - Rating: 5)
Excellent any very professional service. Explain to me everything that was done. Made sure that I understood the process. Very happy with service. Would recommend to others. Thank youJon Everett thank you 😊

Review 148 (2024-07-16 - Rating: 5)
We had Josh come by to help out with a water heater and a bunch of pipe work and he was absolutely fantastic. Water test guys were great, no complaints here

Review 149 (2024-04-28 - Rating: 5)
Service rep, Andy f, 3170, explained what he was finding and the process for that. He showed me the actual clogged drain findings. Suggested the next action for me was to consult with my plumber. He appeared confident in what he was doing. Neat and clean working area when he left. A very pleasant personality. Thank you for sending this person.

Review 150 (2024-05-07 - Rating: 5)
Jon Did an exceptional job when responding to home. I had a main drain primary line backup which caused a bit of grief. He was timely and explained what he was doing as he did it. Jon also talked me through the process as he went. He cleaned up the site and followed up with me this morning. I recommend Roto-Rooter when you are in a jam!

Review 151 (2024-07-20 - Rating: 5)
Richard was fantastic. Went above and beyond. I think William did the camera thru the pipes. Both very professional. Highly recommend.

Review 152 (2024-05-07 - Rating: 5)
Josh did a fantastic job clearing our drain and resolving our problem! He was very professional, on time, courteous and knowledgeable! I highly recommend this company because they were available immediately and fixed the problem quickly!

Review 153 (2024-11-09 - Rating: 5)
Micheal was great, and completed the job. He was professional and respectful.

Review 154 (2024-07-14 - Rating: 5)
Fernando did an excellent job! He was highly professional and I also appreciated his kindness and patience.

Review 155 (2024-06-13 - Rating: 5)
Jon was fantastic! He came very quickly and fixed our clog. Also very friendly and answered all my son’s questions about his tools.

Review 156 (2024-04-24 - Rating: 5)
So happy with the service provided! Franklin came out and did a lot of due diligence confirming no serious water damage from a toilet leak and quickly got everything back in order. Completely courteous professional the whole time! Many thanks!

Review 157 (2024-06-15 - Rating: 5)
Sal came by this morning and did an amazing job fixing our toilet. He was courteous friendly and did a great job. I will ask for him the next time I call

Review 158 (2023-12-23 - Rating: 5)
Mike, #904 is the best. He has serviced our kitchen sink 3 times in the past 7 years. He knew exactly what the problem was and was able to fix it. He has the most pleasant personality. He is very considerate and neat. He always listens and explains very well. He never left any mess behind. We are very lucky to have him to help us out when we need it.

Review 159 (2025-01-02 - Rating: 5)
EXCELLENT SERVICE! Jon was quick, friendly and VERY competent!

Review 160 (2024-06-23 - Rating: 5)
He was wonderful I couldnt be home and he took great care with my mother. He was very knowledgeable and professional I would recommend him to any family and friends.

Review 161 (2024-06-19 - Rating: 5)
Franklin responded quickly when the pipes behind our toilet cracked, was professional and transparent throughout every step of the repair process, and went above and beyond to make sure we had a working toilet by the end of the afternoon.

Review 162 (2024-05-10 - Rating: 5)
Andy expertly cleared the blockage in my curtain drain. He arrived as expected inside the service window, was professional and courteous, and cleared the blockage that had caused a pond to develop in my yard. Top notch, very happy with his service. Thanks!

Review 163 (2024-10-06 - Rating: 5)
Richard was wonderful, in a really bad time, Richard came to the rescue. he was personable, prompt and kind.

Review 164 (2024-04-22 - Rating: 5)
My home had a plumbing issue that needed immediate assistance.Roto Rooter of Bridgeport sent someone out within a couple hours.Charles identified the issue being with the Septic System fairly quickly & offered solutions.Charles was exceptionally responsive, polite & professional!Highly recommended!! 5-Star Service!!!

Review 165 (2024-12-04 - Rating: 5)
Marcus was thorough, professional, neat and polite! Very impressed and grateful.

Review 166 (2024-05-24 - Rating: 5)
I am very pleased with the service we received today. Bernie was extremely informative and insightful as I had many questions. I appreciate all the tips and tricks I picked up in just a short period of time.

Review 167 (2024-04-24 - Rating: 5)
Marcus hopped out of the truck with a huge smile! He was professional and friendly while he explained the diagnostic process for my downspout drain issue. He was thorough and determined the problem so I could decide next steps. Excellent experience with Marcus and Roto Rooter in CT.

Review 168 (2024-05-18 - Rating: 5)
My mother and I had a clogged kitchen sink on a Friday night. We were hoping for maybe a Saturday morning appointment, but the dispatcher got us someone right away. JC (Juan Carlos) came as our plumber and was the type of tech you hope you get. He was friendly, informative, and even gave us tips on how to use a degreaser to prevent the issue from happening again.

Review 169 (2024-07-21 - Rating: 5)
Edwin came out to our home same day and cleared our pipes and found a break! Everyone is very friendly, knowledgeable and solution orientated.

Review 170 (2024-04-22 - Rating: 5)
There was a couple of visits with 2 different employees. Both were professional and informative. They arrived on time, did the assessment, the work and beyond. They did follow up calls. I would definitely recommend and use their services again!

Review 171 (2024-04-26 - Rating: 5)
Our sum pump burned out. Roto-rooter showed up within 1 hours compared to other companies that have not returned a call or said they would not be available until Sunday. Cost of work was $540 which was comparable to other companies. Franklin was great and efficient.

Review 172 (2024-10-05 - Rating: 5)
This dude Shawn absolutely cooked today. Putting maximum effort on my kitchen sink. Definitely a win for roto rooter.

Review 173 (2024-10-06 - Rating: 5)
Jamal serviced our home and was great. Very informative, and resolved our issues with water backup in our sewage pipes

Review 174 (2024-06-24 - Rating: 5)
Great service overall. William gave me some helpful recommendations and advice which I appreciate. Go with the pros and hire Roto-Rooter next time you have plumbing needs.

Review 175 (2024-07-21 - Rating: 5)
Orlando was wonderful! Arrived promptly within an hour of my call and thoroughly fixed the problem and explained everything to me. Thanks!

Review 176 (2024-07-01 - Rating: 5)
Great job Josh. Quick diagnosis of the problem. Walked me through the issue and made sure problem was solved before he left. Very neat and cleaned up the area when he was done. Very professional.

Review 177 (2024-05-19 - Rating: 5)
I contacted Roto-Rooter to unclog my basement floor drains and also test my water. Damien Ledee tested my water quality and explained my options to resolve the hardness of it. He was thorough and clear in his explanation, and very knowledgeable. He recommended a water softener system that was installed the following day.I enjoyed working with Roto—Rooter and, specifically, Damien who recommended a good filtration system, expedited the work and then followed up a few days later to test the water again and make some minor adjustments to the system.It was a pleasure working with Damien. He was attentive and professional. I am confident the system he recommended is perfect for my needs.

Review 178 (2024-05-23 - Rating: 5)
A+ Service and repair by Bernie K. of Roto-rooter! Bernie assessed and fixed our old hot water valve shower leak with care and expertise! I appreciate the update to our old fixtures and also not having to replace the entire fixture and re-do piping. Thank you Bernie and Roto-rooter for doing great work at a very reasonable price!!

Review 179 (2024-05-15 - Rating: 5)
Josh from Roto-Rooter did a great job replacing our basement pipes. Did a large job fast and well and under the amount of the estimate. Would certainly use again.

Review 180 (2024-08-30 - Rating: 5)
JAMAAL D Was fast responding and very knowledgeable and professional! I would definitely use him and the company again!

Review 181 (2024-09-30 - Rating: 5)
Orlando did a great job of explaining what he was doingHe was very nice and helpful

Review 182 (2024-05-22 - Rating: 5)
I’m all about DIY but when I depleted all my self-help videos, I called Roto-Rooter. Friendly and fast service from the intake call to the technician. Came within the hour and we were back up and “running” in 2. Thank you 😊

Review 183 (2024-07-01 - Rating: 5)
Franklin was a professional. He consulted the job and did fantastic work. Definitely will call him again.

Review 184 (2024-10-05 - Rating: 5)
Mike is a great guy tech 904. I’ll call him again…Thanks!

Review 185 (2024-12-01 - Rating: 5)
Jon was amazing, very knowledgeable, friendly, and gave me a lot of good information!

Review 186 (2024-05-03 - Rating: 5)
I called Roto-Rooter terrified of what to expect for price and service. A service rep came out, Johnny, and his level of empathy, customer service, and professionalism made all my fears disappear! Thank you Johnny for everything and because of you I will never hesitate to call Roto-Rooter again!!

Review 187 (2024-04-25 - Rating: 5)
Called them when we had an issue at work, got someone out here within a half an hour, and Andy F did everything in his power to get us back up. He did an awesome job, couldnt recommend enough!

Review 188 (2024-04-21 - Rating: 5)
Mike, I believe hes agent 904 but Im not positive, was absolutely great. He worked hard staying 4 hours and the price was fair and honest. Will use him again and will request him in the future.

Review 189 (2024-10-07 - Rating: 5)
Technician was very professional and nice. Explained everything so that I knew what was going on. Thank you.

Review 190 (2024-04-23 - Rating: 5)
John arrived to my location within an hour of my call for help. He was able to determine the problem quickly and fix it immediately. Very satisfied with the service and professionalism John provided.

Review 191 (2024-07-01 - Rating: 5)
Service tech (Josh) showed up when I was told he would. Very knowledgeable and offered suggestions that would help in the future. Quickly got right to work and fixed the issue.

Review 192 (2024-08-23 - Rating: 5)
Great professional service. Had an emergency back up and these guys were here asap. Appreciate it!

Review 193 (2024-04-22 - Rating: 5)
Damian, the field supervisor has done a great job at communicating with us about delays and uncontrollable challenges with getting our job done. I appreciate his diligence and focus on making sure our customer experience was as good as it could be, even with the uncontrollable delays.