Jack & Jill Plumbing

Photo of Jack & Jill Plumbing

Located in Spencerport, New York

Address: 5461 W Ridge Rd, Spencerport, NY 14559, United States

Phone: +1 585-367-4979

Rating: 4.8

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Drainage service
  • Gas installation service
  • Gasfitter
  • Hot water system supplier
  • Septic system service
  • Water pump supplier
  • Water softening equipment supplier

Photos

Comments

  • Review 1 (2025-01-02 - Rating: 5)

    Jack & Jill Plumbing is the choice for plumbing! An excellent and complete job was done by Jordan. Not only incredible quality of work, honesty and professionalism, but just as importantly, genuine care about the customer. I am very grateful for his attention to detail and thoroughness throughout the entire process, starting with an excellent analysis and assessment of what needed to be done and ending with the final cleanup. I highly recommend Jack & Jill Plumbing and Jordan. They make you feel like family.

  • Review 2 (2024-12-30 - Rating: 5)

    Jeff did a thorough check of our old hot water tank to give us the option to repair or get a new one. He worked swiftly and even took the time to examine the new tank before installation - noticed a dent - and went back to get us a new tank. After three days without a hot shower his efficiency was hugely appreciated! Thank you so much!

  • Review 3 (2025-01-06 - Rating: 5)

    We had a very satisfying experience with Jack and Jill Plumbing, especially with Jordan. He was on time, courteous and very meticulous with every single step that he took with our plumbing issue. I really appreciate him coming out despite bad weather and finishing the job with great skill and enthusiasm. Highly recommended. 👍

  • Review 4 (2024-12-27 - Rating: 5)

    Our technician Nate was so friendly and knowledgeable. Plumbing issues are very nerve-wracking for me as a homeowner but I felt assured and confident in his work. I would be glad to have him out again next time I need work done. Thank you Jack and Jill (and Nate) for your prompt and courteous service.

  • Review 5 (2024-09-13 - Rating: 5)

    Paul was very helpful and explained everything. Replacement hot water heater installed and we are very grateful on how fast with same day service.Washtub wasnt draining properly, so Paul had Jeff come out and replaced the old concrete washtub with a new plastic one, with all new hook ups. Jeff did a fantastic job. I give Paul and Jeff 10 STARS.

  • Review 6 (2024-07-12 - Rating: 5)

    We needed a plumber and saw their sign in the neighborhoodI called the number and an actual person answered the phone, she was able to accommodate us the next day, asked for my name and address and cell numberI received a confirmation text later last night and one this morning. When the technician was arriving, he text me and gave me an ETAHe presented me with three different options, and I chose the one with the highest quality. The technician was professional, polite, and attentive.Clean drain and ready to workThe whole job took about three hoursWe are very satisfied and you will tooNow two weeks later we had issues with the plumbing to the washer machine, needed to replace the shutoff valves.Brian came over the next day. He was professional in his presentation and efficient with his work.Again quality work and done right on both occasions

  • Review 7 (2024-05-20 - Rating: 5)

    I called them on Sunday evening, they scheduled me on the next day in the morning. Mathew came to my house on time and explained everything very clear and professional. The job was done nice and neat, and the price is flat rate, fair and honestly. Definitely recommend!

  • Review 8 (2024-11-27 - Rating: 5)

    Very positive experience. Began with Jade (office contact) being very helpful and polite explaining the company policies, etc. and scheduling a plumber that worked well with my schedule. I received a notice prior to the plumber (Nathan) arrival which included some information and a photo. For safety concerns, I really appreciated the photo. I was very impressed with Nathan. We walked the site together and Nathan pointed out/explained issues and concerns. I had questions which he answered thoroughly. He then explained/recommended options and I felt very comfortable making a decision. All work was completed in a timely and craftsmanship like manner. Should I have plumbing issues in the future, I will be contacting Jack & Jill (and requesting Nathan if possible.)

  • Review 9 (2025-01-06 - Rating: 5)

    Jeff and Brad came out and gave a great assessment of my hot water heater and took the time to discuss my options. They were both very professional and informative. They were able to replace the heater the same day. I highly recommend Jack and Jill to anybody with a hot water heater or plumbing concern!

  • Review 10 (2024-12-05 - Rating: 5)

    Anthony arrived within 15 minutes of my call. He was professional, knowledgeable, neat and friendly. All drains, showers, pipes and toilets were cleared & cleaned within two hours. Not one drop of back up water was spilled. Outstanding workmanship. I highly recommend Jack & Jill Plumbing for all your plumbing issues. Thank you Anthony!!

  • Review 11 (2024-12-30 - Rating: 5)

    Discovered an issue with my toilet flange which I was not able to tackle myself. I reached out to jack and Jill Plumbing and they were here within two hours. Jeff was fantastic and explained everything step by step and went the extra mile to make sure I was satisfied. I will use them in the future and highly recommend them to anyone in need of services.The Green family

  • Review 12 (2024-12-17 - Rating: 5)

    Matt was a great plumber! He came and replaced my hose bib with a frost free one, installed 2 shut off valves and gave me a service contract to clean my tank less system. The price was all very reasonable and I couldnt be more thrilled with his work. I will definitely be working with them again!!

  • Review 13 (2024-12-10 - Rating: 5)

    I started out myself with what was supposed to be a quick and simple faucet replacement. Unfortunately, due to ancient hardware under the sink my quick job escalated into a full blown leak on both supply lines which wouldnt stop dripping after being turned off. I figured I would give these guys a try based on some of the reviews and feedback and I wasnt disappointed.The tech that came out, Mark, was able to update both of the leaking fittings to new ones and also rerun new lines to the sink from the basement. He got everything working properly within an hour. He was friendly and knowledgeable and even helped answer a few other questions I had as well.Overall I would recommend him and this company in a heartbeat as he did great work at a reasonable price.

  • Review 14 (2024-12-11 - Rating: 5)

    I had a BIG no drain problem. They were out really quick and replaced a pipe. Cleaned up very nicely after himself. He was so NICE. Told me about my choices of jobs and explained them well.Loved the text he send out saying that he was on his way. Great picture and deception of him. That was awesome to see who was coming. Id use this company again!

  • Review 15 (2025-01-06 - Rating: 5)

    We have officially found our new plumber. Matt from Jack & Jill saved us over the holiday break when we were in a bind with needing new gas line. He was timely, professional and patient with us as we asked questions for figuring out the best option for our family. We could not be more thrilled with the job he did. Thank you to Matt and Jack & Jill Plumbing for your work in getting our family squared away.

  • Review 16 (2024-10-28 - Rating: 5)

    Our kitchen sink clogged over the weekend and despite our efforts, we couldn’t fix it. We called Jack & Jill Plumbing this morning and within two hours they sent someone to our house to assess the situation. We decided that while someone was here, we would have them look at our water pressure as home renovations throughout the past year revealed it was likely too high.Matt G was an incredible worker. As a mid thirties woman, I sometimes feel uncomfortable being alone with strange service men in the home. I didn’t feel that way at all today. Matt was incredibly friendly, knowledgeable and never made me feel like I was inconveniencing him. I had many questions about the process and asked him to teach me everything so I could relay the information to my husband later. He ended up clearing the sink and installing a water pressure reduction valve. He showed me how to use the valve and what signs to look out for that something may be wrong with the water pressure or water tank in the future.I feel extremely confident in his quality of work, his integrity and the reasonable prices from the company. I highly recommend Jack & Jill Plumbing!

  • Review 17 (2024-08-21 - Rating: 5)

    My 50 gallon electric hot water heater started leaking unexpectedly late at night. We have a newly renovated basement and I couldnt risk flooding. While I was preventatively draining it at 2am, I called Jack & Jill not expecting anyone to pick up, but they did and a very nice gentleman set up an appointment for 8am the next morning. From the minute Anthony and his apprentice arrived I could tell I was in good hands. They were good communicators, shared lots of helpful information, and explained things to me that other plumbers never have bothered to explain before. I also felt totally confident about what caused the problem (a worthless State hot water heater installed by AP plumbing that ruptured after just 5 years — what a waste!) and about their solution (a new GE electric hot water heater with a 10 year warranty and a thermal expansion tank). They were kind, let me observe and learn, kept my home clean during the process, and made sure all my questions were answered before leaving. What a great experience! Jack & Jill will absolutely be getting calls for my future plumbing needs. Thank you Anthony and team!

  • Review 18 (2024-12-17 - Rating: 5)

    I had to have my electric hot water heater replaced. I ended up switching over to a gas water heater. Jeff came and went over different replacement options with me and explained the difference between options. Jeff was awesome through the entire process. He was very knowledgeable, friendly, professional, and hard working. I am very happy with the installation that was done and with customer service that Jeff provided. Definitely a 5 star experience.

  • Review 19 (2024-12-30 - Rating: 5)

    Thank you Jack and Jill plumbing! We appreciate the communication confirming the appointment to letting us know when the plumber was on the way. Nathan was excellent! He came out and resolved the issue.

  • Review 20 (2024-10-19 - Rating: 5)

    Service/phone folks I spoke with were very friendly and got someone out to see the issue same day.Mark was our plumber, he also delivered excellent service, gave me very clear estimates and information about the issues. He did a terrific job of fixing the problem same day.The companys year long warranty on the work done gave me peace of mind about the expense. I called them again yesterday for an issue we had with the storm drains and Mark came out again and did a terrific job. Explains things thoroughly and does the work quickly and efficiently!Thank you, again, Jack & Jill, and Mark! Enthusiastically recommend 🙂

  • Review 21 (2024-12-15 - Rating: 5)

    I needed a plumber to replace my plastic basement utility sink with a stainless steel sink. I have seen J&J’s trucks before and gave them a call. I called midmorning and the plumber,Bruce, arrived before 1p.m. He assessed what was needed to be done, provided an estimate that I accepted and he got right to work. Bruce did a great job. He was friendly, neat and completed the job before 5p.m. Jack &Jill plumbing exceeded my expectations by their quick response and the quality of the work performed. I would highly recommend them when you need some plumbing work done.

  • Review 22 (2024-12-13 - Rating: 5)

    Great service, very quick to respond, great communication when on the way. They were able to assess the situation quickly, provide a fair price for the service and complete repairs quickly. Mark was an amazing tech, left the area cleaner than he found it, very professional and personable.Will definitely be using them again for any future needs.

  • Review 23 (2024-12-27 - Rating: 5)

    Jordan was great, he was friendly and knowledgeable while also patient with me as I was asking a lot of questions. Service was fast and easy to schedule with a small window so that the day wasn’t completely tied up. Overall I would definitely recommend

  • Review 24 (2025-01-05 - Rating: 5)

    Mark P came to install our new faucet and garbage disposal. He found some issues with the electrical hookup and helped me to understand what had to be done. Very personable and a hard worker. Tested everything to make sure everything worked and left no mess in the kitchen. Good, efficient and friendly service.New problem. I called to get a sump pump replaced, it was twenty years old. They got Nathan out to us that afternoon. He explained the three levels we could replace it with and recommended the middle one. An hour later the job was finished including cleaning out debris from the bottom of the crock. A few small puddles of water was the extent of the mess. He even told us about how the check valve may appear to be leaking , but that how its supposed to work. Very knowledgeable and informative. They are our go to plumbers from now on.

  • Review 25 (2024-10-11 - Rating: 5)

    A++++ service thought. Nate was very friendly and knowledgeable. He took the time to explain everything and even found a water pressure issue we didnt even know about! We will be using Jack and Jill for all our plumbing needs going forward!We needed to use Jack and Jill again and we were extremely pleased with Jeff and his work. He was very friendly and knowledgeable. Thanks!

  • Review 26 (2024-10-25 - Rating: 5)

    My well pump stopped working, and I called Jack and Jill based on Google reviews and they sent Nathan the same day to check what had happened. He explained everything thoroughly, and we went with what he told us our best option would be. Nathan was so kind and knowledgeable, he got the job done and we are thrilled with the work he did! I would highly recommend using this company. I will be back in the future! This was no easy task for him to perform in a 3 to 4 foot crawl space, he did an excellent job!!

  • Review 27 (2025-01-06 - Rating: 5)

    Matt was great! He was very thorough and explained everything that he did. We love the new gas range! I would highly recommend Jack & Jill to others.

  • Review 28 (2024-11-20 - Rating: 5)

    I had a leak in my water heater and needed it fixed right away as I was leaving town the next day. They had a technician at my condo within 2 hours and he was able to replace my heater the same day. Mark P was professional and personable. I was greatly impressed with the service I got from Jack & Jill Plumbing.

  • Review 29 (2024-11-08 - Rating: 5)

    Jordan from Jack and Jill did an amazing job. He was an absolute professional. My plumbing issue was an unusual problem. He worked hard to diagnose the problem using his training and experience. I could not be happier with the job he did. After figuring out the issue he fixed it immediately. I feel certain that if I went with someone else I would never have been as satisfied with the outcome. I true professional who cares deeply about his work and reputation.

  • Review 30 (2024-12-24 - Rating: 5)

    I had Jordan Bowser as my plumber for my pipes damaged today, he was so kind to explain what’s going on so kindly took his time to do that, I had so much questions as this my first time as a home owner, he was so patient and did excellent Job, your company is lucky to have him, I won’t call anywhere else in the future but your company because of my good experience that one employee made made a difference.

  • Review 31 (2024-11-13 - Rating: 5)

    Matt was awesome. Clearly explained all available options for repair/replacement. Provided detailed breakdown of the work being performed and why it needed to be done that way. Took him less than an hour to get us back up and running. Would recommend him any time

  • Review 32 (2025-01-08 - Rating: 5)

    I was kindly greated with compation when calling in for service. Then sent a text the tech was on his way and introduced to him in that message right down to a picture of who to expect. With the constant updates and contact throughout the entire diagnostics, tackling the problem and making suggestions moving forward everyone was so nice!Thank you for the wonderful service!

  • Review 33 (2025-01-03 - Rating: 5)

    Nate and Caiden were great. Nate gave me all the pricing information upfront and it was very reasonable. Im really happy with the service and will use them again.

  • Review 34 (2024-10-28 - Rating: 5)

    Jack & Jill Plumbing is amazing! They were able to come out within a couple hours after I called. Jordan, the technician, was great. Prompt, thorough, and very nice! He kept me informed throughout the whole process and was able to get the job done quickly. Thank you!

  • Review 35 (2024-12-18 - Rating: 5)

    Tony is in a league of his own with respect to plumbers. He was professional, respectful, thorough, honest and friendly. I also want to commend the lady who scheduled the appointment o er the phone. She was VERY accommodating and friendly as well. I HIGHLY RECOMMEND Jack & Jill Plumbing! THANK YOU!

  • Review 36 (2024-12-09 - Rating: 5)

    We needed help with the gas line for our new stove. They found a small gas leak which they repaired. We were grateful that they were able to fix both issues. They were prompt, respectful, and cleaned up their mess. They explained what they were doing. We will highly recommend Jack and Jill Plumbing if anyone asks us for a plumber.

  • Review 37 (2024-12-06 - Rating: 5)

    I wish all plumbers were like Jordan. He is well informed and honest. He quickly found the source of my leak and worked hard to give me the best possible solution for me. He did not push a sale on me, which goes a long way in keeping me as a repeat customer.Thanks Jordan!-Sam

  • Review 38 (2024-12-09 - Rating: 5)

    Matthew was great - very professional but friendly. Took care of everything promptly. You got to us right away which was great as we had to turn all the water off. Can’t say enough good things. I would recommend you highly and i will

  • Review 39 (2024-10-15 - Rating: 5)

    I had a good experience. I had a clogged toilet that needed to be snaked. Paul and the gentleman who was with him (cant recall his name. Sorry) was very pleasant and and professional. They explained what needed to be done. They gave me a couple of options and the cost of both. They fixed the problem quickly and efficiently. They were very knowledgeable as well. I would use this company again if I need to.

  • Review 40 (2024-07-30 - Rating: 5)

    Brian was great! He was able to come replace my water heater the same day as the problem was found. He was polite, efficient, and helped to explain all of my options. I was also thoroughly impressed with the customer service when I called Jack & Jill Plumbing. It was nice that they send you a picture and name of your technician when they are on their way so you know who to expect.

  • Review 41 (2024-10-24 - Rating: 5)

    Deserving of 5 stars. Mark came out not once, but 3 times. Started with a clogged tub drain and evolved into a bit more of a project. Mark was willing and super professional about the entire experience. He took care of our original problem, then came back on day 3 for another issue that popped up - not related to the original issue. Ended up running PVC and replacing all the old copper. Great service, awesome team. Would recommend.

  • Review 42 (2024-11-09 - Rating: 5)

    The staff at Jack & Jill were very friendly and courteous. Jeff came to our house to give us an estimate. He was very knowledgeable and patient. The answering service is helpful and the manager, Paul, is easy to work with.

  • Review 43 (2024-10-30 - Rating: 5)

    Jeff was awesome! He was at our house for a job as an apprentice months ago and we were thrilled to see him back to do our hot water tank on his own. He is professional, down to earth and very efficient and helpful on the job. It’s clear he’s a hard worker and is very clean (appreciated in a plumber!) highly recommend Jack and Jill plumbing and specifically Jeff :)

  • Review 44 (2024-11-08 - Rating: 5)

    We came back from vacation to find our main sewer line broken. Matt came out the same day and explained our options and the best possible solution to resolve this major problem. We found him very professional and informative therefore, we decided to go with this business. We were not disappointed. Matt and Cayden came the following day and did a fantastic job to solve this major and messy situation. They made sure that the problem was thoroughly analyzed, and that the new installation was finished in one day. Their preparation on site insured that we had the best solution, minimal mess and enabled a quick and easy clean up. The price was extremely fair compared to the other quotes we received. Matt and Cayden were wonderful to work with and we wholeheartedly recommend this business. We will call them again if we have any future plumbing needs.

  • Review 45 (2025-01-01 - Rating: 5)

    I was impressed that I got an appointment and within an hour the plumber was at my house.The guy that showed up (Jordan) was able to diagnose the issue and resolve the temporary fix done by another large local company. I was doing business with a larger local company that does multiple services but I think I’ll go with Jack&Jill for my plumbing needs. Thanks!

  • Review 46 (2024-01-12 - Rating: 5)

    Up front, honest, workable with my schedule, did great work, answered all my questions, cleaned up nicely. John K and Mark were on time and very respectful of the property. I will be using Jack and Jill for all future plumbing repairs. Just had them out again to replace prv valve and replaced main shut off, added a drain cleaning while they were already here. Thanks Mark.

  • Review 47 (2024-12-30 - Rating: 5)

    Our technician Mark P was very knowledgeable. He was friendly and answered all of my questions. We had a leak in our tub that leaked through our ceiling. He was able to get the leak taken care of.

  • Review 48 (2024-11-04 - Rating: 5)

    Jack and Jill plumbing is the BEST! They come when they say theyre coming and do an excellent job! Anthonys work is very neat and he did his job in a timely manner! And even gave us a referral for an electrician! We couldnt be more satisfied with his work! Thanks Anthony! 😃

  • Review 49 (2024-12-28 - Rating: 5)

    Jordan was professional and a delight to work with. He took his time to decipher the problem with our bathtub drainage and the quantity of his work was outstanding. Highly recommended!

  • Review 50 (2024-10-30 - Rating: 5)

    Jordan has a great work ethnic. He was determined to get our lines cleared and in working order. Thank you Jordan for going above and beyond.I had Jeff out the next day for additional work and he too has a great work ethic. I asked him to do additional work and he was very flexible. Great job Jeff. Thank you for getting it all done.

  • Review 51 (2024-11-08 - Rating: 5)

    We needed emergency work done on a bathroom leak. I called Jack and Jill Plumbing in the late morning and they sent a plumber by mid afternoon. He was very polite and communicated clearly what needed fixing. He gave us several options of what we could do and completed the one we chose. The cost seemed a bit high but it was same day service so assume that was the reason.

  • Review 52 (2024-11-21 - Rating: 5)

    I was experiencing a true plumbing emergency and crisisA pipe had come loose in the basement and water was pouring down at a tremendous rate. The situation had the making of major damage being done valuable personal belongings.The techniton came to our rescue relatively quickly and quickly diagnosed the problem . He was determined to not have us without water overnight and after securing the needed parts from Home Depot , fixed the problem.Our techniton was Jordan, and I am very happy to say that he would is the best ever.Should we ever be in need of a great plumbing service, you can bet that it will be Jack &Jill Plumbing.Satisfaction of guaranteed!

  • Review 53 (2024-09-28 - Rating: 5)

    I had Adam come out and fix my problem. The customer service was wonderful! He was very informative while showing me what the issue was and answered all of my questions! I was extremely impressed and felt happy to know I don’t ever need to look further for plumbing issues! Also signed up for the yearly membership to be safe for future needs! Highly recommend!I was not allowed to review a separate time for a different plumber from this company a couple months later. So I’ll do it here for Mark. 5 stars again! Truly great service all around and very helpful in letting me know future needs I may want to consider if I decide to do updates which I asked about. It goes without saying but just top notch service!

  • Review 54 (2024-12-09 - Rating: 5)

    They were very fast at responding to my call,And they were very informative on what needs to be done ..I will from now on use them for all my plumbing needs . He was professional, and the level of knowledge that was demonstrated was very nice to see ..He know what was up with my main drain and showed me the video of my main drain…Great work and really appreciate the support,speed of your company response.the work is priceless..Pricing was well in line with the area ..it was worth every cent!!! Thank you all, I really can’t think of anything that could have been better!!

  • Review 55 (2024-11-13 - Rating: 5)

    I am so impressed with Jack & Jill Plumbing and their staff. I had 2 leaks, 1 very significant in my washer lines, that had been fixed by another contractor who after fixing the leak hung drywall over the leaking pipe. Thankfully, we discovered the leak and had one of the techs out. Then 2 days later found a leak under the sink from the sink basket the contractor also installed improperly and of which warped the bottom of one of my brand new cabinets I had put in. Jack and Jill Plumbing came to the rescue again and this time Matt came out and fixed us right up. Matt was very knowledgeable and walked me through what the issue was and where the install went wrong when the contractor installed it.I have 100% confidence regarding the integrity of the work completed by both Matt and Nathan (the 1st tech) that came to my home. In addition, to the amazing work completed, my home was respected and booties were worn before they stepped 1 foot past the entrance of my home.I have a service contract with Jack & Jill Plumbing and will never trust anyone else to work in my home on any future issues they can address. I trust that any work necessary will be done with knowledge, care and respect! Thank you Matt!

  • Review 56 (2024-10-03 - Rating: 5)

    We have been working with Jack and Jill plumbing for a couple years now, since we purchased our home. They have always been timely, professional and reasonably priced. Most recently they helped us tackle a big project of replacing our old clay drainage pipes to fix an invading tree roots issue. They finished the project in just a day and as always were very pleasant to work with.

  • Review 57 (2024-12-23 - Rating: 5)

    Jeff was awesome! Showed up within the time frame, the finished plumbing work(pipes) were clean and very professional looking, cleaned up everything and just an all around nice person! Will def. Call Jack and Jill again! Thank ya Jeff!

  • Review 58 (2024-11-10 - Rating: 5)

    Matthew G. was very personable, knowledgeable & most of all, very efficient in fixing our clog problem! I called Jack & Jill to see if they were available to help us. Matthew was here in less than an hour! He explained everything he was doing & gave some pointers to prevent future problems!! Thank you Matthew!! I will certainly call Jack & Jill again, should a problem arise. I will definitely recommend your company & Matthew to others. Again, a big thank you!!P.S. Love your Jack & Jill logo!!

  • Review 59 (2024-09-06 - Rating: 5)

    At 1:30pm I called Jack & Jill Plumbing for an emergency repair of an outdoor spigot that left my entire house without water and by 3:00pm Matt was at my house assessing the job. The price he quoted me was fair and the work he performed was both thorough and speedy. The water was back on at my house a couple hours later and I had a new outdoor spigot installed. Thank you Matt and Jack & Jill Plumbing for the great emergency service.

  • Review 60 (2024-11-01 - Rating: 5)

    Our experience with Jack & Jill was great! They were super friendly on the phone and patient and understanding when we needed to reschedule. The tech who fixed our leaky shower, Matt, was communicative throughout the process and did a great job!

  • Review 61 (2024-08-16 - Rating: 5)

    Matt was awesome. He was very knowledgeable in his craft just a good guy all around and you could tell he wasn’t in it for the money he generally wanted to make sure that I was satisfied made me aware of another issue I had in my home that did not even pertain to the job itself! Made me feel very comfortable. I would recommend this company to anyone. I was truly blessed today!

  • Review 62 (2025-01-06 - Rating: 5)

    Great experience when we were caught in a crappy situationMatt was incredibly professional and did great work - He communicated well, educated us a bit on a variety of things, and overall it was an excellent experience. Wouldn’t hesitate a second to use Jack and Jill again if the need arose

  • Review 63 (2024-09-13 - Rating: 5)

    Matt was very professional and friendly and did a wonderful job replacing the 30 year old valve in my shower. Also was very meticulous on clean up and explaining everything to me. I Will definitely tell all my friends and family to call Jack and Jills for all their plumbing needs. Thank you for the nice, clean work. God bless.

  • Review 64 (2024-11-14 - Rating: 5)

    I. Would greatly recommend jack and Jill plumbing. When I called I had an old tub falling apart which clogged my drainage pipes. They came out the next day to check out the problems. That day they started work and in 2 days I had a new walk in shower, which I love. Jeff and Paul were wonderful, very helpful and polite, they made great suggestions they cleaned up really well. I will use them again when needed.

  • Review 65 (2024-12-12 - Rating: 5)

    I called J&J late this morning to get some help with installing a thermocouple on my water heater. The first two places I called were not interested in servicing our problem. J&J sent Matt over within hours. Matt was very helpful, explained the options to me and then at my request, went ahead with addressing the problem. We had hot water again within hours.I am normally in the habit of resolving plumbing problems on my own, but it was a pleasure having someone else with the right tools and skills take care of this ....says a guy who has installed 7 of his own water heaters and done an untold amount of service on them. Im keeping Matts number handy.

  • Review 66 (2024-11-20 - Rating: 5)

    Very knowledgeable and professional. Both Caydon and Tony worked efficiently and timely. We are very happy with our water softener unit. We recommend them to anyone in need of any plumbing service.

  • Review 67 (2024-08-15 - Rating: 5)

    We had an impossible plugged kitchen drain and Mark made easy work of the problem! He also made great suggestions how to maintain drain integrity in the future. He was super polite and professional. I think the skilled labor industry should use Jack and Jill as their gold standard for service with a smile... thanks again

  • Review 68 (2024-11-14 - Rating: 5)

    Matt was very polite and professional upon greeting me at the door. He was very helpful with the information on problem in my home. I felt he was very honest with me. I would recommend him to anyone in the future.

  • Review 69 (2024-10-04 - Rating: 5)

    The men who came to my house were very knowledgeable. They were courteous and shared my concerns for what was wrong with my drain. They repaired it and were considerate about my financial problems. Mark gave me a senior discount. Im happy with the service and will recommend your company.

  • Review 70 (2024-12-31 - Rating: 5)

    Nathan was great. Came in and assessed the issue, and got it fixed in a timely fashion. He also fixed a gas leak we didn’t know about

  • Review 71 (2024-12-02 - Rating: 5)

    Jordan did a super job. Very professional, gave me some good advice for avoiding future problems, solved the current problem and did some preventive maintenance. Thanks! I will definitely call you the next time I need plumbing work done.

  • Review 72 (2024-11-07 - Rating: 5)

    We want to thank Matt and Cayden from Jack and Jill Plumbing for the exceptional job they did removing our failed water heater and installing a new one. They were very thorough, professional, courteous, and answered all our questions. They were also very neat and kept the job site very tidy. If you are looking for a plumber, hire them! You will be glad you did.

  • Review 73 (2024-10-18 - Rating: 5)

    Highly recommend! I called first thing in the morning & they were able to send someone out that same day. Our technician Mark was very patient & respectful. He took the time to answer all of my questions & thoroughly explain the situation to me.

  • Review 74 (2024-11-07 - Rating: 5)

    First time with this company and they were fast to send someone out. Jeff was our technician and he was so friendly, very personable, and efficient. He even showed us a few tips to help us out! Would recommend 👌🏻

  • Review 75 (2024-09-23 - Rating: 5)

    Jeff was great. He diagnosed the problem, gave me different options, and Presented the price to me before doing any work. The faucet was fixed in a timely manner and works perfectly. His manner was professional, polite, and patient with someone who had no idea what to do. I would definitely call Jack and Jill plumbing for any other voluntary or involuntary projects.

  • Review 76 (2024-06-28 - Rating: 5)

    Matt was the technician that came to do plumbing repairs. Great guy! He was very good at troubleshooting and explaining what would be best to get the multiple repairs done. I also appreciated the company’s flexibility when I had to change the appointment several times and that they have a staff member who answers calls after hours. Very pleased with the work and will definitely use their services again (hopefully not anytime soon!).

  • Review 77 (2024-08-13 - Rating: 5)

    It is an absolute pleasure to write a glowing review for Jack and Jill Plumbing. Chloe assisted with scheduling my appointment and answered several questions that I had. She is pure joy and beyond refreshing in this day and age. She is the rare exception to the rule in terms of customer service! Nathan came to my home and did an amazing job completing my repairs. He was prompt, efficient, informative and extremely helpful. He treated my home with respect and communicated all of the essential details with me right up front. I am beyond grateful for everything. My sincere thanks for the time, assistance, support and expertise! Kudos to Jack and Jill Plumbing! :)

  • Review 78 (2024-12-10 - Rating: 5)

    Jeff did a great job! Jeff was very nice, arrived quickly and very informative. The job was done quickly and correctly. Will be recommending Jack & Jill Plumbing to others.

  • Review 79 (2024-10-03 - Rating: 5)

    Absolutely amazing service. We called them and they had someone on their way in less than a half hour. Jeff replaced our hot water heater and took away our old one, with no mess, in approximately 3 hours from start to finish. They were also very affordable for the work that was done.

  • Review 80 (2024-09-23 - Rating: 5)

    Having problem toilet. Nathan did a great job. Easy to work with and he very helpful by figuring out the work done and pricing. Definitely recommended their service and definitely asked for Nathan again.

  • Review 81 (2024-12-02 - Rating: 5)

    Matt came and did a very good job at trying to clear the issue I was having with the pipes in my home. He explained everything before starting, during, and after the job. Im very appreciative that Matt was able to give me an answer of what the problem was and what my next steps to be going forward to fix it.

  • Review 82 (2024-08-30 - Rating: 5)

    Jeff and Brandon were great, came less than 2 hours after I had called and fixed everything up. They were kind, professional and presented all available options. And a bonus they put up with one of my needy kitties su-purr-vising the work and were very sweet with him. 10/10 would call again. Photo is the monster in question, he says thank you for being so patient with him 😻

  • Review 83 (2024-12-24 - Rating: 5)

    Nathan is the BEST!! We had an emergency 2 days before Christmas, and he came out the same day we had called - amazing service, and he was able to get the issue resolved! I can’t speak highly enough of this company, exceptional service!!

  • Review 84 (2024-10-03 - Rating: 5)

    I had a great experience with Jack and Jill. They came out the same day even though it wasnt a total emergency, determined the problem and did the work. Bruce and Brandon were very courteous and professional. I would definitely recommend.

  • Review 85 (2024-08-30 - Rating: 5)

    The team from Jack and Jill arrived promptly, were courteous, professional and got the job done quickly, expertly and at a reasonable price. Equally important to me was how fastidious and tidy they left the space after completion. I couldn’t recommend Jack and Jill Plumbing more highly!

  • Review 86 (2024-09-07 - Rating: 5)

    We had sewage backing up and called Jack & Jill plumbing. They were understanding, polite and were at our house within 2 hours. Jeff took excellent care of us through a complicated analysis involving inside plumbing and the septic system, which had work done on it earlier in the year. A lot of work was done for a very reasonable price. Id highly recommend calling them if you have any kind of plumbing problem.

  • Review 87 (2024-10-30 - Rating: 5)

    I called in the morning when my sink was completely stopped up. The tech was there same day, Adam. He was so patient, even with my Moody dog. What a great guy. He just kept working until the job was done and even came back the next day. I highly recommend this service

  • Review 88 (2024-09-10 - Rating: 5)

    Nate, was very prompt and courteous. He took the time to listen to my concerns and answer my questions. He came prepared with the proper equipment to complete the job. He also worked quietly due to arriving at my house first thing in the morning. He also offered a few financing options available for plumbing services he recommended. When I need plumbing services in future, I will contact Jack and Jill plumbing again; Ill specially ask for Nate.

  • Review 89 (2024-10-18 - Rating: 5)

    Tony and Cayden were absolutely amazing. Their customer service was out of this world. And the work looks great! The matching cowboys boots were a great touch as well :). They went above and beyond in a time our family really needed it. Thank you again guys!

  • Review 90 (2024-10-19 - Rating: 5)

    Jeff was professional, knowledgeable, courteous and amazingly strong. I would hire him to work again. He took pride in his work too.

  • Review 91 (2024-09-15 - Rating: 5)

    When I called I was offered a time that same day, unfortunately that time didn’t work, they were able to offer me first thing next morning. Nate was great, arrived on time and communicated clearly on what to expect. There were no suprise endings. Expecting one pricing and paying another. That was not the case. Thank you

  • Review 92 (2024-08-26 - Rating: 5)

    Jack & Jill Plumbing is fantastic! They’re thorough, respectful, and helpful. My house is over 100 years old and I’ve got all the plumbing issues that come along with it. Jack & Jill have done an amazing job with all the work needed replacing pipes and sewer lines. They make sure to keep me informed of all the available options and prices are fair. Highly recommend!

  • Review 93 (2024-11-11 - Rating: 5)

    Plumber came , I showed and told him what the issue is. He fixed the sink faucet right away and then suggested the easiest thing to do for the toilet issue. So we are trying that, and hoping that will take care of it for the most part.He was very friendly and knowledgeable.

  • Review 94 (2024-10-29 - Rating: 5)

    Matt was very courteous and informative and gave us many options for the service requested. We finally settled on a solution and he was very informative regarding pricing and billing and installation. I give him a five star rating.

  • Review 95 (2024-12-14 - Rating: 5)

    I called at 8:00 AM Tuesday morning and Matt showed up at noon. He gave me the estimate for replacing my shower hardware. We agreed on what I wanted. He got the parts and had my new shower handle and hardware installed along with fixing the flapper valve for my toilet by 5:30 PM. My wife praised the new shower this morning. Matt was great to work with. He explained everything before he started work and did a spectacular job of cleaning up when he was finished.This is the second job this company has done for us. My wife and I are considering other jobs for them in the near future. Great job Matt and Great customer service and responsiveness Jack and Jill.

  • Review 96 (2025-01-02 - Rating: 5)

    A technician (Adam) was able to come on the same day, even though it was the holiday period. He was fast and professional, and did a great job!

  • Review 97 (2024-11-05 - Rating: 5)

    Jeff fixed out water pressure issues as our ice maker and water was slow. He fixed it in a couple hours and made the process super easy! Our 2nd time using this company and will be sure to recommend in the future!

  • Review 98 (2024-07-26 - Rating: 5)

    I was greeted with overflowing water when I went down into my laundry roomWater everywhere! I immediately called Jack & Jill Plumbing. Mark was wonderful! He fixed the problem and was very pleasant. He explained our options and fixed it in a few hours. Very Knowledgeable and a great overall experience , which helps tremendously when you are dealing with water damage to your home!

  • Review 99 (2024-09-27 - Rating: 5)

    Jeff clearly explained the steps needed to fix our drain. He provided what the cost would be. We felt confident using Jack and Jill Plumbing . Jeff fixed our drain the same day and even showed us what he found using a camera. We would recommend and use again! Thanks, Jeff.

  • Review 100 (2024-09-28 - Rating: 5)

    Good response time from initial call to plumber arriving. Plumber (Bruce) did a nice job with the install of our new kitchen faucet. Follow up by customer service after the job was professional and helpful. You may want to make sure you understand total cost before agreeing to have job done.

  • Review 101 (2024-09-10 - Rating: 5)

    We needed our hot water tank replaced.So we called Jack And Jill Plumbing. Jeff was in our driveway within an hour. He was courteous knowledgeable and did a great job. We are definitely going to use this company for future projects.

  • Review 102 (2024-12-30 - Rating: 5)

    Prompt on time. Mark was very polite explained everything well and got the job done. Service does seem pricey but you are also paying for the expertise and knowledge.

  • Review 103 (2024-08-14 - Rating: 5)

    Amazing service! I called Tuesday about my plumbing leaking and with in a few hours a technician, Anthony, was able to diagnose the problem and fix it that day. He was very respectful and explained everything to me and did great work. Will definitely be using them for any future issues!

  • Review 104 (2024-10-31 - Rating: 5)

    Matt was extremely helpful and kind!! Did an excellent job clearing out blockage in sewer pipe. He was very knowledgeable and gave recommendations to help in the future.

  • Review 105 (2024-08-08 - Rating: 5)

    Matt did a great job fixing our water leak, even with my dogs howling at him the entire time. He was personable, kind, and knowledgeable. We will be calling again soon as theres lots of things to fix when you buy a new house!

  • Review 106 (2024-11-11 - Rating: 5)

    Adam did a great job. Resolved issues I have been having for some months with the plumbing in my home in no time. Very friendly and knowledgeable. Thank you.

  • Review 107 (2024-11-14 - Rating: 5)

    Mark came out and did an amazing job, we have had some issues this fall in the plumbing department and Jack and Jill sends amazing qualified people to work in your home! Very flexible and helpful with finding the right way to solve your problem.

  • Review 108 (2024-08-30 - Rating: 5)

    Nate did a great job, he was here with in 2 hours from when I placed the service call and he completed the job, impeccably, in under an hour. They had immediate availability so we were not charged for an emergency service call, like most other places will do if you need them there that day. Anyways Nate and Jack&Jill did awesome!

  • Review 109 (2024-09-17 - Rating: 5)

    Jeff was my plumber and was very personable and professional and explained everything that he was going to do to solve my problem. After discovering the problems he called his boss and saved me money due to the fact I had multiple issues. The got down and dirty and really was big problem but was determined to get to the end and solve it, told me he doesn’t give up. He tried several different solutions, when anyone else would have say, your gonna have to try something else, but he got it! If everyone in your company has his persistence, I would be proud that he is working for you. And I would highly recommend your company to anyone with plumbing issues, especially if everyone has Jeff’s work ethic.Thank you very much!

  • Review 110 (2024-11-14 - Rating: 5)

    Anthony came out gave us the cost to replace our hot water tank. He was able to complete it the same day. Recommend this company for quickness and being professional.

  • Review 111 (2024-11-25 - Rating: 5)

    Quick, professional service at reasonable price. The installers offered great options. Worked fast and great customer service. Cayden and Anthony were a pleasure to work with.

  • Review 112 (2024-11-29 - Rating: 5)

    Jack & Jill Plumbing to the absolute rescue! SAME DAY install on a short holiday week. QUALITY work on the water heater install! Didnt try to upsell, was genuine and friendly! Would 100% recommend J&J! May not have been the least expensive, but there are times when cheapest isnt the bedt choice. Thsnk you, Jack & Jill Plumbing!

  • Review 113 (2024-12-31 - Rating: 5)

    Mark’s service was fast and well done! Everything was explained so we understood what was happening and causing the problem. I would highly recommend Jack & Jill!

  • Review 114 (2024-08-14 - Rating: 5)

    Nate my service tech was GREAT. He was on time, polite, very knowledgeable and his work was Excellent. I would recommend Jack n Jill plumbing to anyone needing plumbing service. Thank You, Michael Fuoco

  • Review 115 (2024-10-25 - Rating: 5)

    Paul Cayden and his helper showed up at 1:27 in the afternoon, diagnosed the problem within two minutes, fixed it and they were on their way out of the driveway by 2:05. Excellent work! I’m so happy with Jack and Jill Plumbing and with Paul Cayden.

  • Review 116 (2024-06-13 - Rating: 5)

    Update: June 2024 on bottom. Still highly recommended.Update, second job at the bottom.We recently had a toilet replaced by plumber Joe and apprentice Mitchell. It was an 80yo toilet, non-standard rough-in, and there was leaking from the floor to the ceiling below due to sewage pipe degraded over the decades. So repair required build up around pipe, and installation of new toilet in a very tight space.Covid-19 safety: excellent, always masked (surgical masks) considerate of distancing and guidelines.Timeliness/communication: excellent, staff answered the-home, talk to a human being (Hi Crystal!), came when they said, communicated well by text, call, email.Work quality: I’m not a plumber, but I’ve hired good and not so good, Joe/Mitchell excellent work, very knowledgeable about potential complications before they started the job, some of which occurred, but we were prepared.Cost: look, this isn’t your buddy going to a big box and getting a cheap toilet. This is a professional company: they have decades of experience (company founded in 2014, but has experienced plumbers employed), they have an office staff, they pay benefits, and trucks stocked with what they need. For me the cost was fair, and unlike with other companies, O did not feel like I was gouged.Overall: very pleased, I have other jobs that have been waiting, and these are the people I will call. I’ll ask for Joe because he earned my trust.We rehired them for a water heater replacement as our old one, while still working, is 22 years old, and we pushed our luck enough. Another professional fast high quality job. Mark did this work, and again I would be happy to have him again to work on our home.Routine maintenance in flushing water heater, Matt (the Marine 🇺🇸) polite, professional, great communication skills. Also at my request, giving information on my anticipated future work. I groove on getting all the facts ahead of time and Matt explained clearly and made sure I understood.I would ask for Matt again.

  • Review 117 (2024-11-22 - Rating: 5)

    Its the 1st time I used Jack & Jill Plumbing and I would again. Jordan explained everything to me and was very kind & friendly. He did an excellent job on my new kitchen sink faucet. Thank you Jordan.

  • Review 118 (2024-07-25 - Rating: 5)

    I had a Toto toilet that needed the inner parts replaced as it was leaking and wouldn’t shut off. I called J&J and they were able to assign a technician to come and look at it. Brian diagnosed the problem and helped me figure out how to get the parts since the model was discontinued. Once I got the parts Brian returned to my home and did an amazing and thorough job with the repair. He was pleasant and did a great job! I would be happy to use him again. Thank you!!

  • Review 119 (2024-12-02 - Rating: 5)

    Called J&J because our 12 year old water heater was showing a temp sensor failure. Since 12 years is about it for a water heater I agreed with the tech to replace the whole thing. He had one on the truck and was done in a little over an hour. Great job all around.

  • Review 120 (2024-08-07 - Rating: 5)

    Adam was the best service person we have dealt with. He was professional fast and gave us many options. Jack &Jill has a new customer for life..Thank you Adam!

  • Review 121 (2024-09-17 - Rating: 5)

    The guys did a great job putting in a new sump pump line. They were very polite and respected my property. Very clear on explaining what they were going to do. I would highly recommend this company.

  • Review 122 (2024-11-11 - Rating: 5)

    Once again we trusted Jack & Jill plumbing to make our repairs and we were not disappointed!! Jeff and Cayden were very professional, informative and thorough! They also did a fantastic job cleaning up. We will definitely be using Jack & Jill for all our plumbing needs!!

  • Review 123 (2024-09-13 - Rating: 5)

    Respectable, friendly service. Were very knowledgeable and able to diagnose the issue. Was fair with pricing. Easily a 5 star rating. Hoping I never have another water problem but DEFINITELY would use them again.

  • Review 124 (2024-07-10 - Rating: 5)

    Great experience with employee, Mark, from Jack and Jill Plumbing. He was knowledgeable, prompt, offered a variety of options suited for my situation, and also had a novel way to solve a problem I hadnt previously been informed of. When scheduling appointments, the secretaries were pleasant and flexible. Prior to Marks arrival at my home, a text was sent letting me know he was on his way and included a photo of him-- in this day and age, I think that is an awesome business policy. Great job at Jack and Jill Plumbing.

  • Review 125 (2024-10-21 - Rating: 5)

    Nathan was very nice, and extremely helpful. He explained everything he was doing along the way. He worked fast and very efficiently. Definitely be calling them back if ever needed.

  • Review 126 (2024-08-19 - Rating: 5)

    10 out of 10 would recommend. Called several different people for a blocked pipe that was causing a backup into my basement. They were able to fit me in same day and got the problem solved same day. Paul and his team were friendly, knowledgeable, and fast. I was given several solutions and didnt feel pressured to take the more expensive option, but was explained why it might make more sense to take that option now. Jack and Jill will definitely be the first phone call I make if I have another plumbing issue!

  • Review 127 (2024-07-04 - Rating: 5)

    We were pretty sure we were in need of a new water softener. Nathan came out to check out the softener and verified that it should be replaced. We set an appointment for delivery/ installation for the following week. Installation went as planned. Nathan was great- friendly and respectful of the property and took time to explain some details about the new softener. Glad to have fresh soft water again !

  • Review 128 (2025-01-02 - Rating: 5)

    We had Jeff from Jack &Jill plumbing repair the main water shutoff in the house. He was very professional and knowledgeable. Thank you!

  • Review 129 (2024-12-16 - Rating: 5)

    Matt G came out and did an amazing job! He replaced a toilet and fixed a valve in the shower!! Go Jack and Jill! Great company!!! (Matt S)

  • Review 130 (2024-06-06 - Rating: 5)

    Paul and Jeff came by to unf--k a job that was done by Mr. Handyman before I bought my house. The screwed up job (idiot Jerry-rigged a drain on top of the clean out access) made it impossible to clear roots out of the sewer line, but Paul and Jeff corrected it, got all the roots, and did a beautiful job. Before and after picsThanks guys!

  • Review 131 (2024-07-18 - Rating: 5)

    Jack and Jill Plumbing provided exceptional service! I called them about a leak, and they were able to send someone out the very next day. Brian, the plumber, was incredibly professional and knowledgeable. He quickly identified the issue and efficiently fixed the leak. Im highly impressed with their prompt response and expert service. I would definitely recommend Jack and Jill Plumbing to anyone in need of reliable plumbing services.

  • Review 132 (2024-08-23 - Rating: 5)

    Matthew came out to help me after I managed to hopelessly clog my toilet (thanks, stomach bug). He cleared that for me and also got my other bathroom drains running more quickly. While he was working, he explained to me how my drains work and showed me ways that I can help them to stay clearer myself in the future. Hes a very good teacher. On top of that, he insisted on carrying in two very heavy packages of pet food that arrived while he was here working. Really just outstanding service!

  • Review 133 (2024-08-18 - Rating: 5)

    This was our second time using Jack & Jill for a plumbing emergency. We were so thankful they came quickly, did a thorough inspection and professional repair. The technician was courteous, explained situation and made relative suggestions.

  • Review 134 (2024-09-07 - Rating: 5)

    Had a job at home that had been put off numerous times for infinite reasons and failed Ill get there friends. Called Jack and Jill around 10 am. By 1:15 their tech Nate was at my house. About 4 hrs later the job was completed. I dont think Nate ever stopped working once he arrived. I feel fortunate that this job worked out as well as it did being my first time using a different contractor. I wouldnt hesitate to call Jack and Jill again. I have to add I would also request the same tech.

  • Review 135 (2024-12-03 - Rating: 5)

    Matt and Cayden installed a new toilet, fixed an old toilet and fixed a shower. They were quick, efficient and friendly. I will definitely call Jack and Jill Plumbing with any plumbing needs in the future.

  • Review 136 (2024-09-20 - Rating: 5)

    Was able to get them to come out same day as I called! Very professional, great communication & job completed as expected. Shout out to Mark & would highly recommend the company to others!

  • Review 137 (2023-07-25 - Rating: 5)

    We made a call this morning for the replacement of our shower and bath faucet control that has been leaking for over a year. Within an hour Manny Valle our Service Technician showed up and gave us an estimate to replace it. We accepted it and within an hour Manny had the parts and was back and ready to work and get the job done. We could not be more happier with the experience and professionalism he showed in conducting his work. He assembled all the fittings using a Pro Press Tool, so there was no use of a torch and solder or risk of fire in the narrow closed space he had to work in. We highly recommend this Company, they exceeded all expectations in the field of professionalism and work ethics in making their customers happy. We want to thank all the staff at the office who took our call and dispatched Manny to our home. Thank you all, you will be #1 on our list of companies to call for any of our plumbing or heating needs...The photos show the before and after, the before photo was of my attempt to remove the old one. When I realized I was in over my head, I made the call to Jack and Jill Plumbing, Im glad I did..

  • Review 138 (2024-10-28 - Rating: 5)

    Tech. Adam was professional, explained the process of what he was doing.Gave helpful instructions and insight into plumbing. Easy to talk with.I’ll be recommending Jack and Jill to all my friends and family.

  • Review 139 (2024-09-30 - Rating: 5)

    I called and explained my problem. The office was awesome and scheduled me for that same day. My technician came in was super friendly and knowledgeable. Fixed my problem in a jiffy! I would recommend these guys to everyone! They are truly an amazing service!

  • Review 140 (2024-11-08 - Rating: 5)

    We had Mark come out to install a faucet and he did an excellent job and was very fiiendly and knowledgeable. We will definitely call Jack & Jill for our next plumbing job.

  • Review 141 (2024-12-02 - Rating: 5)

    Wow,wow,wow!!! I highly recommend this company. Technician Mark is righly professional, knowledgeable, kind and respectful. I will definitely refer a friend, co-worker and neighbor. Also, they have military discount which is greatly appreciated.

  • Review 142 (2024-08-06 - Rating: 5)

    Jack and Jill Plumbing was great!! Super helpful and super fast! Mark came over, gave us a couple of different options and went with the option we chose. Mark was awesome! Couldn’t be more pleased. Thanks again.

  • Review 143 (2024-11-03 - Rating: 5)

    Adam stopped in to clear out our kitchen sink line that was clogged from years of grease and food waste. He was clear and concise with what he was going to do, and got things working like new. Great service!

  • Review 144 (2024-06-25 - Rating: 5)

    Nathan helped install new toilets (on the first and second floors) for our home and we couldn’t be happier with the results! From start to finish, Nathan was incredibly professional, efficient, and detail-oriented. He completed the installation quickly and cleanly, and went above and beyond to accommodate small remodeling tasks that were adding to the bathroom. This flexibility made the entire process so much smoother and easier to schedule. Plus, their pricing was fair and staff were super friendly and easy to communicate with.If you’re looking for a reliable, friendly, and skilled plumber, look no further. 10/10 recommend and we will definitely be calling them for any future plumbing needs!

  • Review 145 (2024-11-20 - Rating: 5)

    Nate was super quick and professional! We have called Jack & Jill before and will definitely call again for our future plumbing needs!

  • Review 146 (2024-10-14 - Rating: 5)

    Excellent response for an emergency repair! My plumbing professional arrived quickly and completed the repair in a short amount of time. I appreciated the fast response, pricing, and quality of service.

  • Review 147 (2024-12-27 - Rating: 5)

    Matt did great! He was quick, very helpful! Theyre pricing was very fair 😊

  • Review 148 (2024-11-06 - Rating: 5)

    Jeff was super helpful and got the work done quickly! He arrived right on time and was very kind and respectful of me and my home. Thank you Jeff!

  • Review 149 (2024-10-01 - Rating: 4)

    Jeff, our technician, did a great job. It was completed in a timely manner. Was much more expensive than I had anticipated, but I was not in a position to be able to shop around. Overall, professional, came when they said they would and did what they said they were going to.

  • Review 150 (2024-10-27 - Rating: 5)

    Due to family I wasnt able to review sooner. The other day Jordan provided excellent service, and even took care of replacing my disposal which was not listed on my call for service. I love the name of the company, and love your excellent service.

  • Review 151 (2024-12-19 - Rating: 5)

    Matt was very knowledgeable and helpful in assessing the work we needed to complete. He was quick and effective working and we would use again

  • Review 152 (2024-08-04 - Rating: 5)

    We were having a problem with high water pressure. Matt came out, assessed the situation, and explained in great detail and in terms we could understand what needed to be done to correct the problem. In less than an hour he had the problem fixed. Matt was very professional and knowledgeable, as are all the technicians from Jack and Jill Plumbing, that have done work for us. Wouldn’t use any other company.

  • Review 153 (2023-10-11 - Rating: 5)

    Adam was extremely professional with the fix. We had a leak going on, and was able to determine it had been leaking from the handle of the shower and NOT a pipe like we thought originally. Fixed and replaced the hardware in the shower, now our shower matches our sink hardware! Thank you again Adam! Your time here was highly appreciated!

  • Review 154 (2024-12-12 - Rating: 5)

    Speed of help with wonderful service. Quality workmanship with kindness from worker. Could not ask for anything better. Will be definitlely recommending JACK AND JILL PLUMBING.

  • Review 155 (2024-09-16 - Rating: 5)

    Jack & Jill Plumbing was able to schedule me same day. Adam was super friendly and efficient. Educated me and fixed my plumbing issue. Highly recommend Jack and Jill Plumbing.

  • Review 156 (2024-12-27 - Rating: 5)

    The plumber Matt came through quick and swift, got the job done for fair pricing, and was very friendly.

  • Review 157 (2024-12-17 - Rating: 5)

    Jack and Jill came through again for us. Same great service during the initial call. The dispatched a tech out to me day of to price out the job. Adam was a pleasure again to have help with our plumbing problems.

  • Review 158 (2024-11-27 - Rating: 5)

    I had technician Matthew who helped me to fix a leak from my bathtub spout. He did good job, answered all my questions and cleaned everything after the work.Recommend.

  • Review 159 (2024-11-21 - Rating: 5)

    Great service,Matt and Cayden were right on time and did a excellent job. From the lady who took our phone to finished job were great.Matt took the time to explain everything and had answers to all of our questions.Will be using your service again.

  • Review 160 (2024-11-01 - Rating: 5)

    Jeff was great! We had a clogged tub and bathroom sink, he came in and cleared it up in less than an hour and made sure everything was draining well. Very professional and knowledgeable

  • Review 161 (2024-11-13 - Rating: 5)

    Jeff did a great job. He was very thorough and offered multiple options for the repairs. I would definitely use Jack and Jill again.

  • Review 162 (2024-06-19 - Rating: 5)

    Matt was our technician today. He was great. He was very thorough and knowledgeable (which makes me feel a little more at ease as a costomer). He made sure to explain everything in detail so that we fully understood. He was just very personable in general & it was very much appreciated.Weve dealt with Jack & Jill Plumbing for a few things now, & they seem to be a pretty decent company.

  • Review 163 (2024-12-31 - Rating: 5)

    This is the third time I’ve used Jack and Jill Plumbing. Another excellent experience. Jordan was excellent today and completed the work quickly and cleanly. I highly recommend Jack and Jill Plumbing.

  • Review 164 (2024-12-23 - Rating: 5)

    Easy scheduling, same day service within an hour. Jordan was very helpful and explained everything. Will be recommending to everyone.

  • Review 165 (2025-01-06 - Rating: 5)

    Nathan did an excellent job. Very friendly and explained options thoroughly. Pleased with the outcome.

  • Review 166 (2024-07-16 - Rating: 5)

    We had a very good experience with Jack & Jill plumbing. Both Bruce and Jeff were very knowledgeable, friendly and hard working. They cleared our gutter drains of years of dirt and roots. Job well done. Would highly recommend this company

  • Review 167 (2024-07-26 - Rating: 5)

    Matt was so helpful and knowledgeable about our water problem. He explained everything he was going to do and why it was needed. He was courteous, honest and genuine in his efforts to make sure that we were satisfied. Amazing employee! Give him a raise!!!

  • Review 168 (2024-08-29 - Rating: 5)

    Matt like all of the jack and Jill plumbers that have serviced my home over the last 4 years was courteous, knowledgeable and efficient. He performed a scheduled maintenance service diligently, answered all my questions with clarity and provided me with knowledgeable advice on plumbing and other basement concerns.Thank you Matt for taking the time to answer and explain all my questions.Javier Cardona

  • Review 169 (2024-12-21 - Rating: 5)

    Jeff was GREAT !!!! Very knowledgeable and helpful and friendly consider your self lucky if Jack and Jill send Jeff to 5 star all the way

  • Review 170 (2024-11-15 - Rating: 5)

    Matt Gordon was an amazing technician. He helped explain things to me as he went, clearly laying out the work that needed to be completed and why it was needed.

  • Review 171 (2025-01-08 - Rating: 5)

    Jordan did a great job. He walked me through everything, gave me options and then completed the job same visit.

  • Review 172 (2024-10-24 - Rating: 5)

    Jeff came over right on time, and was knowledgeable and friendly the whole time. He explained exactly what needed to be done in a way I was able to understand completely. And he didnt mind the dogs... Thank you Jeff!

  • Review 173 (2024-08-14 - Rating: 5)

    Great company, very professional, very communicative. Brian my specific plumber professional was thorough, and very professional. I would say Jack and Jill was expensive as every plumbing company and plumbing professional is. But the job was quickly done and well done.

  • Review 174 (2024-09-09 - Rating: 5)

    Adam removed toilet & sink in powder room & capped off toilet pipe in basement. He was in & out in no time, a delight to talk with & provided me with ideas on replacing the floor. Kudos to your company for having such a wonderful tradesman like Adam. I will definitely use your company & Adam again. Thank you 👍

  • Review 175 (2022-07-03 - Rating: 5)

    Craig Faulks LLC Plumbing & Drain Services were great. He (1man) came in and did the faucet install on my Home Depot purchase. He was professional, friendly, made sure everything worked and asked if I needed anything else fixed while he was here. So good to have great service. I will call them again and share their info to others looking for recommendations.

  • Review 176 (2024-12-22 - Rating: 5)

    Nathan was on time and explained everything up front. Explained the first step and then what I should do when his job was complete. Nathan saw very polite and professional.

  • Review 177 (2024-07-10 - Rating: 5)

    My service person Matt was very professional. He explained in detail what he was going to do and about how long it would take him. He cleaned up any debris caused by the job. Matt explained other services Jack and Jill can provide if needed.I highly recommend Jack and Jill plumbing for your plumbing needs.

  • Review 178 (2024-08-07 - Rating: 5)

    Matt did an awesome job! He was super professional and explained everything in detail. We’d definitely use Jack & Jill Plumbing again!

  • Review 179 (2024-07-02 - Rating: 5)

    Could not be happier with the service we received from Jack and Jill when our kitchen sink backed up. The technician, Matt, was on time, very professional, knowledgeable and personable. Explained everything. Gave us a few options to choose from. Provided a lot of information to prevent future issues. Worked hard and non stop. It was a pleasure working with both Matt and the office. Highly recommend this company and they will be the first company will will call if we have any problems in the future.

  • Review 180 (2024-10-26 - Rating: 5)

    Had an issue with a clogged toilet. Jordan was Phenomenal, kind, caring ! I was extremely impressed his character, very professional . I guess Jack & Jill only hires the best.

  • Review 181 (2024-08-23 - Rating: 5)

    They arrived early, they were efficient and their pricing was very fair. Not to mention the technicians had a professional and friendly demeanor!! The leadership was also supportive, when discussing options

  • Review 182 (2024-08-30 - Rating: 5)

    Matt was great! He helped us out tremendously and on such short notice. Hopefully we don’t have to see him again under these circumstances but if we do, we know we’re in good hands!

  • Review 183 (2024-12-21 - Rating: 5)

    Jordan was very friendly, courteous and professional. He took the time to explain what he was doing and what he found. Everything was clean when he left.

  • Review 184 (2024-07-25 - Rating: 5)

    Matt was fantastic! He was able to solve multiple problems quickly and efficiently. He took time to explain everything in ways I understood and helped me make the right choice. I will definitely call Jack & Jill and ask for Matt again!

  • Review 185 (2024-09-05 - Rating: 5)

    Jack and Jill were amazing. Jeff, the technician, was polite and thorough, found the problem in minutes and fixed it immediately. Would absolutely use again for plumbing in the future!

  • Review 186 (2024-07-26 - Rating: 5)

    My wife and I were fortunate to have worked with Brian. From start to finish, he was incredible —kind, thorough, and exceptionally hardworking. Thank you, Brian, for everything!We will easily be sticking with this company for years to come.

  • Review 187 (2025-01-06 - Rating: 5)

    Great service very professional we will definitely call with any future pluming issues! Prompt professional service. Couldn’t be happier.

  • Review 188 (2024-07-02 - Rating: 5)

    Matt was very knowledgeable and helpful with my plumbing issue. He quoted me multiple prices for different options and even explained the issue with the flapper. Ill definitely use Jack and Jill plumbing again and ask for Matt!

  • Review 189 (2024-09-10 - Rating: 5)

    Brandon did an excellent job with what ended up being very complicated shower hardware update in our very old bathroom. Very thorough. Would absolutely recommend

  • Review 190 (2024-12-13 - Rating: 5)

    Had an ongoing drainage issue. Called jack and jill, they had someone out within 2 hours. Nate was very knowledgeable and did an awesome job.