Reimer Heating, Cooling & Plumbing, LLC

Located in Schenectady, New York

Address: 53 Freemans Bridge Rd Ste 1, Schenectady, NY 12302, United States

Phone: +1 518-719-9399

Rating: 4.9

Services

On-site services
Language assistance
Wheelchair-accessible car park
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
Typically, when I write reviews, I compare the pros and cons, but in this case, I have nothing but high praise for this company. On Christmas Eve, I called several other companies to fix a broken pipe in my basement, but no one was available. I reached out to Reimer around 2:45 PM, and despite the holiday, they came to my home before 6:00 PM. The technician delivered fast, efficient service and resolved my issue in just 15-20 minutes.One of my biggest concerns was the cost—especially on Christmas Eve and as a brand-new customer—but Reimers pricing was completely fair and in line with market rates. They didn’t overcharge me, and they only sold me exactly what I needed, completing the job with exceptional efficiency.Luis San Innocencio was my technician, and he was outstanding. He was not only friendly and professional but also flexible, as I was away from home. He communicated clearly and was able to provide top-quality service, even through a virtual setting.I can’t say enough good things about this company, and I will definitely be using their services again in the future.

Review 2 (2024-12-04 - Rating: 5)
Reimer continues to exceed our expectations. We have a combination tankless water heater and boiler system. Monday a pipe broke within the tank, flooded it, and part of our basement. This destroyed the tank leaving us without heat or hot water. We called Reimer late Monday and they called us back first thing in the morning. We spoke to Allycia who immediately elevated our issue to management. Within 40 mins, a technician was on their way. Ron evaluated the situation and broke down everything that needed to be done. He determined our current system was installed all wrong. He was so kind and empathetic. Due to the nature of the situation, this work cost a decent amount. Reimer was able to offer us a small discount. They also have multiple options for payment plans. We were able to setup a plan for 0% interest for 60 months. They also have a 0% interest for 12 months or longer terms with a low interest rate. They really do have a plan that would be suitable for everyone. While Ron was assessing the situation, a team was already preparing to be dispatched to replace our entire system. Justin, Roger, and their team worked for almost 12 hours straight completely rebuilding a new system from scratch. They ensured the system was properly installed this time. Because of these amazing folks, we finally got heat and water back on by 9:30 pm on Tuesday. They made sure our gas fireplace was working again. Justin, Roger, and their team were respectful, thorough, and knowledgeable. Once the work was complete, they left the area very clean. We are so thankful for their dedication to our home and family. Along with our new system, Reimer will be servicing the unit for a few years at no cost. I would highly recommend Reimer to anyone for heating or cooling issues. They truly are amazing.Photos include the old system which flooded and the new system Reimer built.

Review 3 (2025-01-02 - Rating: 5)
My wife and I were very impressed with Darnell today 2/2/25. He snaked our washing machine drain line and kitchen sink drain line in a very short period of time. Darnell was kind, courteous, professional and very knowledgeable with every question I asked. I will now be a customer of Reimer Home Service. The price was right and the service that Darnell performed was right on, he diagnosed what our drain problem was and cleaned it out, quickly. Darnell took pictures of the clogged drain and showed me what our problem was. Darnell you are very professional and very knowledgeable. Karen and I will be using your services in the future for our furnace and AC maintenance, thank you again for your timely arrival and the professional service you provided. We are very pleased !!!

Review 4 (2024-12-31 - Rating: 5)
I wasn’t looking forward to paying for another problem in my house, but when replacing a sink turned into a bigger issue than I thought, I conceded and found a plumber. And I am so glad I did. I said on Saturday I’d be available for an upcoming Monday or Friday consultation. They made an appointment for that coming Monday. Then they were able to take care of the installation that same day. They also pointed out some other things they could take care of that I was already considering. They were fast, efficient and friendly, and I am looking forward to working with them again.

Review 5 (2024-12-24 - Rating: 5)
Rob and Joel were excellent and professional. They arrived quickly and walked me through every step of what they did. They are very informative about future care and preventative measures as well as options to improve the efficiency in my house, but they were not pushy. They were very clear that they came to fix the problem and get my heat corrected immediately.

Review 6 (2024-12-27 - Rating: 5)
Excellent Service!! The inside customer service team member we spoke with was positive, very helpful and made scheduling a breeze. Our Reimer technician Robert was great, 5 star service! He listened to our concerns, educated us on our system and fixed our issue with our mini split system quickly. I highly recommend Reimer services!

Review 7 (2024-11-17 - Rating: 5)
**Outstanding Plumbing Service - Truly Above and Beyond!**I cant say enough about the exceptional service I received. From the very first phone call, I was impressed with how professional, friendly, and accommodating their customer service team was. They made scheduling a breeze, and I was able to get an appointment at a time that worked perfectly with my busy schedule.At the time of my appointment, he immediately set a positive tone with his friendly demeanor and thorough approach. He took the time, and not only did he fix the problem efficiently, but he also went above and beyond to make sure I was truly set up correctly.What truly impressed me was his commitment to making sure everything was done right. He didn’t rush through the job or take shortcuts—he took great care to ensure the problem was fully resolved, and even cleaned up after himself, leaving the area spotless.Highly recommend them to anyone looking for top-notch plumbing and customer care that goes above and beyond!

Review 8 (2024-12-24 - Rating: 5)
Wow what an experience! These guys mean business. Dec 22 my heat stopped working. Had family coming over and no heat. Called my regular guy and they set an appointment but did not show. Called Reimer they said they would call the next day with a time. They did. Sent over a service tech and looked at my furnace the heat exchanger was cracked and had multiple holes. They showed me via a video camera they inserted. they set an appointment for Xmas eve day decent price. As expected they showed up and fixed the problem . Will stick with them and would recommend them over any other company. I have had at least four different ones over 20 years. Very happy and Xmas was saved! A++

Review 9 (2024-11-22 - Rating: 5)
Great service! They helped fix our heat fast and their technicians were very knowledgeable. Their customer service is amazing. I loved that they answered the phone asking how they could make me smile today. Overall great experience from the phone to the service to the technician who addressed the issue to the install of our new heater and A/C. Price was higher than others but totally worth it for the great experience. Highly recommend!

Review 10 (2024-12-27 - Rating: 5)
Robert K with Reimer was very helpful in helping us understand the issue we are having with our furnace. He meticulously diagnosed the issue and provided a plan to repair the unit. He was punctual, professional and knowledgeable. I would recommend Reimer and Robert for any HVAC or plumbing issues you may encounter.

Review 11 (2025-01-07 - Rating: 5)
My service man was courteous and knowledgeable. He found the source of the problem and corrected it at a reasonable price. He also told me about your maintenance program and explained its benefits. I purchased the service without any pressure. It was a timely service without any unnecessary stress.

Review 12 (2024-11-03 - Rating: 5)
I dealt with 2 different plumbers over a few days and they were both excellent. Both Bill and Roger were thorough, courteous, knowledgeable, and friendly. They took the time to explain the issue(s) and show me specific things about my system that I was unaware of as a new home owner. Bill even identified an issue 50ft down the line that a normal plumber may have missed or not even checked at all. The other thing I really appreciated was that Reimer had somebody here the same day each time I called. I definitely recommend Reimer

Review 13 (2024-12-02 - Rating: 5)
Rick did an outstanding job at my home with the new pump that was installed. He tapped into my existing sewer line at a better location that was originally estimated.He took time to explain we he thought that was best. He was very careful with any leaks or possible problems when it came to my home. I liked his creativity and thinking outside the box.He capped certain areas to prevent any possible damage within my walls as well.Overall I was very impressed with his work.I would like to speak to someone about the estimate process. That was a bit confusing and I have a call into the office about that.Please get back in touch with me.

Review 14 (2024-11-27 - Rating: 5)
On the Monday afternoon before Thanksgiving we suddenly found ourselves without heat or hot water because our houses combi unit completely failed. Not only did Reimer send someone over that evening, a friendly and knowledgeable guy named Mike who restored our domestic cold water without fuss, but he was able to schedule a new unit installation for the very next day. Having dealt with this sort of work before, the price seemed fair, so we had no qualms about moving forward.The next morning, technicians arrived when they said they would, and they went to work. Mark, Matt and Brian were professionals, and very respectful of both us and our property. They all clearly knew what they were doing, and by the end of the day we had a working house again in time for the holiday.I cant overstate how grateful I am that you all came through for us so quickly. The previous installer, who we called first, wouldnt have come until Friday. So now, after a truly great first impression, Im more than happy to leave the other guys behind and rely on Reimer going forward.

Review 15 (2024-12-27 - Rating: 5)
Chris and Josh worked diligently to replace water lines and valves and then reviewed their work with me so I could shut off water if necessary. They were faced with some gymnastics to get through to the farthest part of the foundation of an addition to the house, but they did it. Courteous and professional.

Review 16 (2025-01-09 - Rating: 5)
Highly recommend this company for your heating and plumbing needs. Hot water heater went out on the holiday . Reimer was the only company that would address the situation of no hot water on Friday. From Alicia who took the initial call, the technician that came to assess the problem and the individual who installed a new hot water heater they were professional , courteous and a great representative and asset to the company.

Review 17 (2024-11-14 - Rating: 5)
I was so impressed with the Reimer team. Bill was the first person we met from Reimer, and he really set the tone for the whole experience. We had had some plumbers come by before to clear our sewer line but they were so rude compared to the Reimer team. Bill was respectful and personal off the bat, and excellent at communicating what needed to be done and including me in the process. Despite the bad news that we needed an entirely new sewer line, Bill gave us a great deal, and even came in on his day off to mark our lines for the team to get to work immediately. Give Bill a raise! Also want to shout out Justin, Grant, Tyler and Cody. There was one more person whose name I can’t remember unfortunately, but the whole team was so good. These guys made a very stressful and costly situation feel less overwhelming. Honestly the whole team was great, gave me updates along the way and very respectful and hardworking. I’m so glad we found Reimer for such a large project and would def use them again for any future needs

Review 18 (2025-01-05 - Rating: 5)
Amazing service. Very quick as well. Had an emergency situation with a massive cellar leak and they came in a couple hours and solved the problem immediately. Bill was very nice and helpful answering my questions and offering other future services!

Review 19 (2024-12-26 - Rating: 5)
Reimer came out late on a Sunday before xmas when we had no heat when no one else could come. Unfortunately the unit could not be save but they were prompt in getting us set up to install a new one and we were very happy with the crew that helped us from beginning to end. Even the woman who answered the phone on Sunday evening was cheerful as could be. Overall a great change of pace from other plumbing groups in the area.

Review 20 (2025-01-02 - Rating: 5)
Bill just left the house and did an excellent job with our plumbing issue. He was prompt, pleasant and did exceptionally work. We are very pleased with the work.

Review 21 (2024-12-23 - Rating: 5)
Josh was absolutely amazing! Very friendly and respectful. He did the job efficiently and we are so pleased. Will definitely be requesting Josh again.

Review 22 (2024-10-25 - Rating: 5)
Reimer is fantastic. Called them at 10:30pm after waiting hours to hear back from another company. They were able to send Rick L. out to our home within the hour to address an emergency plumbing issue. Rick was professional and knowledgeable. He provided options for us to consider for the repair, gave a fair quote, and was able to complete the work right away. I’d highly recommend!

Review 23 (2024-12-11 - Rating: 5)
Darnell was outstanding in his work and displayed exceptional professionalism throughout the job. He efficiently unclogged the kitchen sink and left the area spotless, exceeding my expectations. His clear and thorough explanation of the process gave me confidence and understanding of the work being done. I highly recommend Darnell for any unclogging needs—his expertise and dedication are truly top-notch.

Review 24 (2024-12-27 - Rating: 5)
Had a broken blower and burner and Andrew helped us with the tough decision about whether to repair these parts, replace them, or go with a brand new furnace. It was a 20+ years old, and we wanted a new one rather than risk wasting 4 grand on rehab of an already rusted out one. He helped us finance our new one and it will be installed within 24 hours! Def recommend joining their yearly coverage too!

Review 25 (2025-01-03 - Rating: 5)
Brian G. from Reimer Plumbing helped us today. I strongly recommend Brian and Reimer. The service was quick, thorough, and professional. Brian took the time to listen and address our questions. In the end, problem was solved for very reasonable price. Thanks again, Brian and Reimer.

Review 26 (2024-12-15 - Rating: 5)
Bill was extremely helpful. We needed immediate help and it was later in the evening on a Friday. He arrived quickly at 11pm and left around midnight. He troubleshooted the problem efficiently and was kind and courteous. We are very happy with the work he did.

Review 27 (2024-08-14 - Rating: 5)
Out of all the options for plumbers out there I have had services from I would have to say Reimer is the best. Great communication about the appointment. Fast and efficient service performed by the technician Jared. He offered a solution to my hard water issue and fixed the issue fast. Being from my area he recommended a water treatment option and just gave the facts clear and easy and Ill be going to get that asap. Great job all around for sure.

Review 28 (2024-09-29 - Rating: 5)
We had Roger come to the house for a backed up drain. He took his time and did an excellent job. We had a follow up with Andy and he was amazing. Both technicians took the time to look at the problem and go over the best way to fix it. Very happy with this company and how nice everyone was from the first phone call.

Review 29 (2025-01-02 - Rating: 5)
Jared did a great job. He was knowledgeable and comprehensive to the problem. Can’t say enough about his pleasant personality and his love of animals!!!Highly recommended!!!

Review 30 (2024-11-30 - Rating: 5)
We had an emergency situation with 3 little ones in the house and these guys answered right away and were here within 90 minutes to help resolve our issue. Our technician Bill was awesome and went above and beyond to make sure we were taken care of. Highly recommend.

Review 31 (2024-11-13 - Rating: 5)
Will, Matt and Brian were awesome. They did an exceptional job installing our new Navient Combi unit.

Review 32 (2024-11-16 - Rating: 5)
One of our pipes valves gave way in the kitchen. Water everywhere. We called Reimer and they sent Richard out within a couple of hours. He was wonderful. Quickly identified the problem and rectified it. We couldn’t be happier. The prices were extremely fair especially considering it was an emergency appointment on a weekend.We definitely would recommend them for any plumbing issues and will definitely use them again.

Review 33 (2024-11-22 - Rating: 5)
The Reimer crew, Mike, Kyle and Will were absolutely wonderful. They replaced our furnace, AC unit, installed an Envroair UV system and installed ductwork in the basement so we can have heat down there. Their equipment is top quality, very reasonable prices and they worked clean and fast. I appreciated them kindly answering all of my questions and responding promptly with any information I asked for. I would recommend them any day and so grateful I found a reliable place to call when my heating, cooling or plumbing are having issues!

Review 34 (2024-10-13 - Rating: 5)
Grant, Matt, and Rick did an exceptional job replacing our steam boiler. Their attention to detail was clear throughout the entire process, and the new installation looks far superior to the original. They didn’t rush anything—every step was handled with care and precision, ensuring everything was done to the highest standard. While they might not be the cheapest option, the quality of their work is worth every penny.

Review 35 (2024-11-27 - Rating: 5)
Brian Grimley was great! He could not complete the job on his first visit because it required more material and work, but he took the time to make sure we had a working sink temporarily. That is great customer service! Thank you Brian.

Review 36 (2024-12-06 - Rating: 5)
Had Reimer in the Albany area for the first time for install of uva light in the furnace. Could not be happier with Ron - he did a great job and we were very pleased. I also have to add that their customer service was top notch. So happy I switched to Reimer and I highly recommend

Review 37 (2024-09-25 - Rating: 5)
Jared was on time and did a great job unclogging my kitchen sink. Told me if snaking it didnt work, what the next option would be and how much. Very personable guy and I thought a fair price for the work done. Also loved the same day service they were able to provide

Review 38 (2024-10-07 - Rating: 5)
Richard did a great job cleaning the on-demand water heater for us. He also was able to reach out and have questions answered for us, involving the supervisor. He was professional and friendly. I have already referred someone else to use Reimer since we have been so pleased with the service we received.

Review 39 (2024-12-12 - Rating: 4)
We had water leaking from ceiling. Was happy plumber arrived same day - on Sunday. Made preliminary fix and returned the next day to complete. Very pleased with the work and knowledge.

Review 40 (2024-12-25 - Rating: 5)
Great group of guys that installed my furnace and AC. They were very professional, polite, clean, and hilarious. They went through took their time to teach me about my new system and how to take care of it.

Review 41 (2024-12-30 - Rating: 5)
Technician was very knowledgeable, took time to explain everything. Very neat, didn’t cause a mess. Price was a little high, but the quality of work made up for it.

Review 42 (2024-09-06 - Rating: 5)
I was a customer of All Star Plumbing and they merged with this new company and could not access my previous quote for the work I needed done, the quote was from 2020 so I understand. A man came on Wednesday talked through everything needed and gave me the quote I agreed and we set up an appointment for Thursday. Thursday morning Chris came, I showed him everything and, we talked about different options. Once he had the exact plan, he started work, but we ran into an issue where my water shut off in the house was not working. We had to come up with a new plan to fix that first before he could even do the work he came to do. He explained everything to me and completed the new shut off. Then he started the work he came to do. He showed me the alternative way of gaining access to our shower and cut a hole through my closet. He added the new pipe for the shower and when he went to change the showerhead That pipe disintegrated. He then had to put additional new piping for the showerhead. I was very thankful he took such care in his work and then showed me everything. He was very professional, knew what he was doing and I would highly recommend Chris and this company! Thank you Reimer!

Review 43 (2024-08-20 - Rating: 5)
Jared was prompt, knowledgeable and friendly. I really appreciated him showing up when he said he would and was able to give me a quote and to get the work to be done scheduled the very next day. Which Adam & Chris were prompt, courteous got the work done and cleaned up beautifully. My granddaughter can take a bath now and nobody got stung by the huge bees nest in basement that I found the day before.They all did an awesome jobThank youSherry

Review 44 (2024-11-23 - Rating: 5)
Extremely pleased with the work Tyler and the team did replacing our inlet pipe to the septic tank and installing a riser. They were able to identify the problem and complete the work the very next day without bringing in any machines. Would highly recommend.

Review 45 (2024-12-31 - Rating: 5)
Your staff is amazing. From the technicians to the lady handling appointments. So grateful I called your company. Happy New Year. Go Bills!

Review 46 (2024-11-08 - Rating: 5)
Kyle was my technician for my service cleaning. He did an excellent job. He also pointed out some future issues that might arise and offered different options. Excellent job

Review 47 (2024-10-17 - Rating: 5)
I would Like to Think Adam from Reimer who came our and Repaired my broken water line. He came out after hours, he repaired it extremely fast and was extraordinarily attentive. He did an amazing job and I would recommend him and Reimer to anyone having plumbing issues.

Review 48 (2024-10-04 - Rating: 5)
We can’t begin to express how happy we are with the thorough and excellent quality of expertise, service, communication and follow through provided by the team of plumbers at Reimer. Ours was a lengthy and complicated plumbing issue that had not been resolved by another local HVAC company. What we got with the Reimer Team: Rick Jr., Rick Sr., Adam and Justin was like watching skilled surgeons not giving up on a complicated case, with an excellent end result taking care of so many of our plumbing troubles finally!!!!! . Rick Jr arrived on the first day to troubleshoot and diagnose our problem. I remembered him as the one technician from the previous company that really knew his craft and had done great work resolving issues for us in the past - I was relieved to see him now at the Reimer company. He got right to work running all kinds of tests and communicating, showing me areas of the trouble source. He helped us to realize a much bigger issue that needed substantial work and ways the company could help to make this affordable for us. In addition, he detailed all the specifics regarding how this new system would benefit water quality, plumbing and appliance lifespan, as well as not stressing our septic. On day two the team of Adam, Rick Sr arrived to install a state of the art HALO water filtration and softening system. Adam took time to go over all my questions providing me specific facts on water usage, drainage etc with the new system and went over the specs of the install location and set up. Rick Sr provided details as they completed each phase of the install. At various points (because of the way our initial plumbing was set up) there were some roadblocks - Adam kept us informed each step of the way and we felt reassured knowing that they had ways to work around these trouble spots. And this is where the team moved like skilled surgeons. The communication and expertise was amazing. Justin arrived, then Rick Jr at different times to help each other out as they figured out ways to bypass some trouble spots or get a special part to help the process. These guys -Adam, Rick Sr, Rick Jr, Justin worked non stop! The entire time they were very professional, personable and kind. Adam checked every faucet, shower, etc at the end of the process to make sure everything was running as it should be. He meticulously cleaned up each sink of old clay debris that had kicked up and made sure we were satisfied with everything before leaving. Adam explained, and We signed up for the Reimer reliability program because it’s worth it for what you get in for service on your plumbing and HVAC systems. We will need some plumbing work on minor things in the future. The discount we got from signing up for the Reimer Reliability program in our water system install was significant and already more than paid for being a member. Thank you Rick Jr, Rick Sr, Adam and Justin - your expertise and follow through to making sure everything was fixed and taken care of went above and beyond what we’ve experienced with other companies! Your hard work and expertise plus professionalism and kindness is what makes Reimer stand out from others!

Review 49 (2024-09-01 - Rating: 5)
Reimer plumbing and heating company may have many good reviews, but I don’t think what I experienced is a better testament of how I amazing everyone that works for this company really is. From the receptionist and the schedulers that pick up the phone when you call, to the servicemen and field inspectors that work for this amazing company!On July 21, one of my apartments had electrical failure resulting in a lot of smoke in my property resulting in the loss of utilities. Although primarily the problem was electrical, I had to also find a plumbing company to open permits and reinstall the water heaters according to the strict rules of the city of Albany that inspected the place.I called around before I got to Reimer… they were absolutely amazing, understanding the situation and offering to help right away They open the permits properly and fixed the issue with the water heaters. When national grid returned to switch on the gas, they started to tell me that my boilers were not operating properly either. Granted, they were really old boilers so that didn’t surprise me much. However, my tenants at that point were over a month without gas!. Thankfully, it was not the middle of the winter…So I called Reimer again to have my boilers inspected. They were at my property within 24 hours and diagnosed all the issues. Unfortunately, the costs to fix all the issues were significant for these really old boilers, and of course with no guarantees, so the right suggestion and choice was to install two new high efficiency ones..After making that decision, Reimer gave me a 20% discount on the two new boilers, absorbed the cost of financing which was zero APR for 60 months, opened the permits, and were back at my property the very next day to start the work!A day later, the project was completed, national grid was back to check everything, and my tenants got their gas back!Although my Odyssey has not yet concluded at this time as I still have to tie some loose ends with code enforcement, I feel that a big part of my unbearable situation has been resolved thanks to Reimer! It’s not simply that they solved my problem and my tenants got gas back. This past month I have literally felt like I’ve lost years from my life with how stressed I’ve been and frustrated with everything! Reimer was there every step of the way. Everyone I spoke to, knew about my situation and it was as helpful and as supportive as possible! I had the cell phone number of their Plumbing field inspector on speed dial and could call him at any time, even during weekends and after hours, to get updates! Justin, was always so helpful and always available to be there for me! I don’t have enough good words to say how amazing this guy is and thank him!Kyle, their HVAC technician, who I have already written a review about, continued to be amazing as well! He was instrumental in helping me with scheduling both my water heater and boiler work, as well as diagnosing all these appliances and always being available to speak to me on the phone!And finally, A very big thank you goes to the actual technicians that did the job, David, Will, and Ron who are very professional, reliable, committed to the purpose, and after installing everything they worked with national grid to turn the gas back on at the end!So this is not an ordinary good review for a company on Google. We, as consumers, tend to give good reviews when we feel that a company has done its job properly. Reimer went above and beyond from simply doing their job. They showed empathy, understanding, and fully supported someone who was at the end of his rope with everything that he was going through. And there is literally no price tag for that kind of service!So if you have any kind of plumbing and heating problem, do yourself a favor and call Reimer. You will thank me later…PS: thank you for taking the time and reading through my experience.

Review 50 (2025-01-03 - Rating: 5)
Had a small leak in some copper piping but couldn’t figure out the issue by myself. Jared Comprehensively explained the situation and issue after diagnostics, walked through solutions and completed job timely and efficiently. Thanks Jared!

Review 51 (2024-08-31 - Rating: 5)
Cody from Reimer did an excellent job. I called on a Saturday with no water after waiting 24 hours form my regular HVAC to show up (I scheduled with Roland J down but they didn’t show up and I could never reach them). Cody was fast and responsive, within 3 hours of me making the appointment my water was working again. Nice job!

Review 52 (2024-12-05 - Rating: 5)
Such a great experience with our technician Michael. So knowledgeable, patient, and professional. We will definitely be using Reimer for all our plumbing and heating needs in the future

Review 53 (2024-09-13 - Rating: 5)
Justin Allen was phenomenal. We had what we thought was an emergency and he came and spent hours with us not just fixing what was needed but took the time to explain everything to us, inspected the rest of the house and took time to price everything out for us. The entire experience even from the first phone call was very easy and stress free. Highly recommend.

Review 54 (2024-10-31 - Rating: 5)
My thanks to Brian at Reimer Heating, Cooling & Plumbing for immediate attention to my request for plumbing service. Work was scheduled and taken care of quickly. Excellent work, great staff. Highly recommend. J. Snyder

Review 55 (2024-08-14 - Rating: 5)
Andrew (Sales) and David (Installs) have been bending over backwards to get my 2009 fuel oil system in my old 1890s home replaced with a new Heat Pump heating and cooling system. They have put up with my many questions and working with them has been great. I know nothing of the HVAC industry for comparison, but the cost of the upgrade was well worth it for how easy the team has made this and how invested the team has been in giving us the right system for our home and family.

Review 56 (2024-12-08 - Rating: 5)
Josh was amazing! He took the time to diagnose the problem and explain everything thoroughly. There were no stupid questions and he was able to fix our shower within an hour! 10/10

Review 57 (2024-12-22 - Rating: 5)
Louis was very prompt, courteous and explained all the things he could do. Performed everything that was required & the job was done promptly and professionally. Would highly recommend!! 5 *****

Review 58 (2024-12-23 - Rating: 5)
Efficient, courteous, professional service including phone, texts, e-mails, workmanship and billing. Replaced all my old copper water lines in the basement. Also made repairs and enhancements to my gas boiler. Prompt and reliable. I would highly recommend using Reimer.

Review 59 (2024-12-10 - Rating: 5)
Excellent job , I’m really impressed they show up on time also did his job timely manner. Michael is amazing very helpful. Thank you Michael. Highly recommend this company.

Review 60 (2024-08-11 - Rating: 5)
Jared was knowledgeable, professional ,and fixed our problem in no time. We were very grateful for his good service - so much so that we scheduled additional work that requires his expertise. Look forward to seeing him in a couple of days. Thanks so much!!

Review 61 (2024-10-07 - Rating: 5)
Josh and team did a great job replacing my hot water heater. They were quick, efficient and very respectful of my home. I called for help at 7:30 AM and they were at my house at 9 AM to begin the replacement process.

Review 62 (2024-08-10 - Rating: 5)
Cody was very professional and respectful of my home and dog. He was able to diagnose the issue and do the repair on a Saturday with no additional cost and it included a 3 year warranty. He communicated very well throughout the job and cleaned up when he was finished. I would definitely have him back if there was another issue.

Review 63 (2024-10-17 - Rating: 5)
Today I was quoted almost $17000 for a new furnace RENTAL for 10 years from roland j down. Called Reimer and received highly professional consult the same day with a technician Mike Thomas not a sales scammer. I am BUYING a much better furnace for 11k...with service for 5 years. Very happy with Reimer and Mike...looking forward to a long relationship with a reputable company.Beware of RJD...their salesman was grilling me about my monthly phone bill to find out how much I could afford. Completely inappropriate. So glad I asked them to leave. I just canceled my service contract with them too.

Review 64 (2024-12-13 - Rating: 5)
It was a pleasure having Jerrod as my service guy. He really did a wonderful job and he explained everything clearly I was glad to have him here and he took care of everything. Thank you very much.

Review 65 (2024-10-14 - Rating: 5)
Both the men I worked with were very skilled, efficient, and communicated with me through the whole process. Not only that they also were highly responsive during our emergency plumbing leak! Would use them again and recommend them to anyone 😊

Review 66 (2024-10-06 - Rating: 5)
Roger was very thorough and professional. He explained everything that was wrong and what needed to be done. This is the first time I’ve had to use this company but I will definitely call again should the need arise.

Review 67 (2024-09-09 - Rating: 5)
Professional, Prompt and Helpful. I called them to check if there were any leaks in the tubing or pipes in my basement and they were able to confirm there was none as well as diagnose other potential plumbing issues without charging me extra. I’d highly recommend their services!

Review 68 (2024-12-13 - Rating: 5)
The guys did a great job. I would definitely recommend you to my friends. Keep up the good work. You were fast, reliable and reasonably priced.

Review 69 (2024-07-22 - Rating: 5)
Thanks again to Cody for doing a fantastic job today with our plumbing needs. He provided exceptional service: on time, efficient, polite and gave me a few different quotes with reasonable options. He then went over everything with me when the job was completed. We would highly recommend Reimer plumbing and their team.

Review 70 (2024-08-04 - Rating: 5)
Justin did a fantastic job for us. He explained our options in detail and gave us time to discuss it and make a decision. The work was done timely and completed to our satisfaction - better than anticipated. The entire experience was top notch - quick and easy to schedule, availability and top notch technicians!

Review 71 (2024-12-15 - Rating: 5)
Paul came on Tuesday for a maintenance service, did awesome and was all set within an hour. Brian came on Wednesdays for another maintenance service and he was able to spot a couple of areas of concern with our equipment. He service the equipment and repair the immediate concern in a matter of minutes. All in all, Im very satisfied with the services provided. Will continue to use this company and recommend it.

Review 72 (2024-08-29 - Rating: 5)
Adam has been great to work with he is a very good communcator about his progress on the job. He is very organized and cleans up as he goes. Justin has also been great to work with as well and has been involved with parts and checking up on the job progress We are very happy.

Review 73 (2024-08-24 - Rating: 5)
I needed some work done immediately and Jared provided a consultation the same day. He gave us good advice and pinpointed areas that needed attention. The next day all the work was expertly done by Josh and Justin. The finished results exceeded our expectations and throughout the entire process they were all knowledgeable and helpful.

Review 74 (2024-08-15 - Rating: 5)
I had a real emergency and they were the only ones that came out on a Sunday to take care of the problem after trying dozens of other plumbers. Their plumber Sean Renzi was super professional and polite and was there to solve the problem. I highly recommend them and definitely have their number on speed dial for future services.

Review 75 (2024-10-01 - Rating: 5)
Great service. Reimer was able to give me a quote the day I called and could’ve come the next day to replace my pipe but I was out of town. The technician (Jared) and plumber (Adam) were friendly, knowledgeable, and quick

Review 76 (2024-10-03 - Rating: 5)
Josh was incredible! He took the time to really figure out what the issue was and was so friendly along the way. We will definitely call Reimer back for any future issues we have .

Review 77 (2024-08-10 - Rating: 5)
Adam showed up after hours and took his time to check over our sump system which was acting up. Thanks to him the issues were identified and we are on our way to an improved overall system and currently a properly functional sump pump. Very appreciative of the work and dedication!

Review 78 (2024-11-10 - Rating: 5)
We highly recommend this company! We had an emergency and Adam was here within an hour of calling! This company was beyond responsive, professional, and efficient. We will definitely be using them if we need someone in the future.

Review 79 (2024-12-29 - Rating: 5)
Rob was amazing! He was extremely professional, personable, knowledgeable and helpful!! I would rate him 12 out of ten!

Review 80 (2024-11-08 - Rating: 5)
Great experience! As this was our first plumbing problem since we bought our house, we had no clue what was wrong! Bill was very professional and kind. He even cleaned my bathtub for me! Thank you bill!

Review 81 (2024-11-18 - Rating: 5)
Called with an urgent emergency at 5pm on a Sunday and Jared was here within 90 minutes. Got the line cleared in less than an hour and alerted me to some issues I will need to address. Not cheap, but well worth it.

Review 82 (2024-08-20 - Rating: 5)
Thanks, Jared!!! You Rock, bro!! You were personable as well as informed. I appreciate it the fact that you know what youre talking about. I appreciate your confidence as a professional in this field. I could tell by the way you answered questions and spoke on our situation here at this house that if you didnt know the answer you were confident that your boss does. My vote was to hire your company immediately!!! Your companys number just locked in my phone. If I run into any plumbing needs your company is my first call. Thanks again.

Review 83 (2024-08-03 - Rating: 5)
Adam K came to the house in less than a hour and was absolutely fantastic. Explained in detail and worked effective and reasonably. Drain clog resolved and they have a new happy customer. I’ll be using them again in the near future for projects . Excellent job Adam .

Review 84 (2024-11-16 - Rating: 5)
Reimer was great by sending Ronald to my house. He quickly figured out what was wrong and explained it to me and why it happened. I will definitely call you guys in the future but hopefully I wont have anymore problems. Thank you.

Review 85 (2024-08-09 - Rating: 5)
Jared was friendly, professionnel, and did excellent work installing the faucet and disposal unit. It was easy to schedule appointment and he came on time. I will use this company again.

Review 86 (2024-12-12 - Rating: 5)
Bill was great! He explained everything that needed to be done. I totally understood everything that needed to be done. He was so pleasant & professional! Best of all my problem was solved!

Review 87 (2024-08-21 - Rating: 5)
Best experience we have had with a technician coming out for service. Jared was extremely helpful, friendly, prompt and knowledgeable. Took the time to explain everything to us and answered all questions. Would highly recommend Reimer to anyone looking for repairs or any maintenance!

Review 88 (2025-01-06 - Rating: 5)
Derrick was quick, precise, diagnostic the problem. He took all the info providedBy us and tested around that and deducted the problem. Very professional and on time

Review 89 (2024-10-22 - Rating: 5)
Responded quickly to an emergency, our tech was informative without being pushy. He took care of the problem the same day and returned to finish the job. We highly recommend!

Review 90 (2024-10-10 - Rating: 5)
Rick came out to look at our water heater today and was super professional. He even got someone to come out a few hours later for a second opinion on the heating system because we had questions about the first visit. 10/10 recommend

Review 91 (2024-08-12 - Rating: 5)
Jared was very thorough and worked with us to come up with the best possible solution. Dave came back to install and was extremely helpful, nice, and a very hard worker. Ron was able to give us a quote for a new HVAC, which was very fair. I would highly recommend Reimer!!

Review 92 (2024-11-08 - Rating: 5)
I saw Bill this evening. I was completely impressed with his professionalism and customer service. He was outstanding, exceeding my expectations. Highly recommend this business.

Review 93 (2024-08-02 - Rating: 5)
Jared was fantastic! He was personable, professional, genuine, and meticulous in his work. After working with him, we are confident that we are receiving the exact service we need for our particular home and very much looking forward to using services from this company in the future.

Review 94 (2024-11-22 - Rating: 5)
Had roots grow into a drainage pipe that had to be replaced outside. Four different Reimer employees were involved in identifying and remedying the issue. All were professional, friendly, and explained what they were doing and why. Despite cold and rainy weather, the two who replaced the line got the job done quickly (especially given that they were digging by hand) and without issues.

Review 95 (2024-01-09 - Rating: 5)
All Star Plumbing did an excellent job! Shout outs to Keith, Adam and Yuvindra for their highly professional work, and follow up! I highly recommend this company because they are on time, and stay until the job is done. I had a follow up issue and they didnt hesitate to come and take care of it the same day. Thank you guys for your commitment to your work as well as for your dedication and integrity along the way. 5 Stars!!! Ive included a final view of all the new PVC piping put in, and the 75 year old eroding copper pepe they removed. Yuvindra removed the copper ppiping in sizes that will make it easy to transport for recycling.

Review 96 (2024-12-25 - Rating: 5)
Responded immediately, after hours, on Christmas Eve. Stopped the damage. Explained everything asked. Top notch. We are repeat customers.

Review 97 (2024-06-04 - Rating: 5)
We had an issue with our sink being clogged and couldn’t get it done ourselves so we had to call for help. I called Reimer on a whim from my google search, and first off their receptionist could not have been more upbeat and nice. Making sure she had all the information and ensuring me that our problem would be fixed today or on Sunday. She told me Keith will be in contact later and he will let me know when he can get there. She told me he had a full day and would do his best to get to us on Saturday. Well let’s just say Keith did call and came by our house at 9:00pm. Now I know it sounds late, but we told him we were good with having him or someone come out on Sunday. He said if we were ok with it he was on his way. He was very professional, knowledgeable and to impress my dad says a lot. We were very thankful he was able to clear up the problem, explain what we could do to keep it at bay and also got us set up on a yearly plan to have them check on various items in our home. To say I made the right choice is an understatement. We are very happy with our service and would recommend them without hesitation!!! Thank you!

Review 98 (2024-09-27 - Rating: 5)
The work was completed in a timely andprofessional manner. Josh made it a point to check in regularly and give progress updates. My satisfaction with the work was definitely a Priority. They will certainly be invited back to work on future projects!

Review 99 (2024-10-22 - Rating: 5)
Roger and his team did a great job installing my heating system. They were professional and polite and explained how everything worked. I would recommend the Reimer company.

Review 100 (2024-10-13 - Rating: 5)
They were very courteous, patient, and answered all my questions.They stated the work on Wednesday morning and had started cleaning up 4pm ; stated work at 9am.Over all as of now this is the only plumbing company l will use.David, Adam, and Justin was wonderful to work with.

Review 101 (2024-08-28 - Rating: 4)
This was our 1st experience w Reimer. We worked w Jared, Chris and Tyler. I called them specifically bc thy advertised thy train/know older homes. It took 2 separate appts to diagnose and then fix. The guys were really great. Id work w them again in a minute. Meticulous. SO appreciated.

Review 102 (2024-11-26 - Rating: 5)
I had called Remier to help me diagnose a slow drip noise I had in my bathroom. Jared was knowledgable and found the cause within a few minutes. He shared options with me and was extremely professional.

Review 103 (2024-07-24 - Rating: 5)
Jared was amazing! He was on time, courteous, helpful, patient, and he even listened to my silly stories! He gave me three separate estimates and explained everything. I’m a first time customer and so far, I’m thrilled with the company!

Review 104 (2024-10-27 - Rating: 5)
Tyler came right out to my house and was professional and polite! He made sure to wear his boot covers (which we appreciate) and got right to the problem! He left with us being members and drained lines! Thanks Tyler!

Review 105 (2024-10-01 - Rating: 5)
We had a significant sewer emergency, and the Reimer crew who showed up were extremely professional, very knowledgeable about the problem we had, and very good. We are very happy with the work the repair crew has done.

Review 106 (2024-12-12 - Rating: 5)
Our hot water tank failed Sunday morning @ about 1am….I stabilized the problem & reached out to 6 different plumbing companies with Reimer being one of them ..one company called back & told me to call back Monday morning & “maybe” they could help me on Monday….Reimer responded & said a person would show up Sunday & take a look at the problem…he did…he said they could replace the hot water tank the next day & I asked if they could do a few other small plumbing jobs….he said yes…gave me an estimate & said someone would call me early the next morning…someone did…the two man crew showed up shortly thereafter…they were professional…polite and did a great job installing our new hot water tank & finishing the other plumbing jobs..…we couldn’t be happier how everything turned out & we will definitely be using Reimer again & recommend them to our family & friends….

Review 107 (2024-09-30 - Rating: 5)
Rick came to replace my basement sewage ejector pump. He was fast, friendly and professional. Top quality service at very reasonable prices!

Review 108 (2024-12-12 - Rating: 5)
We had a great experience with Brian Grimley! We thanked him for his hard work, patience and dedication to resolve the issue.

Review 109 (2024-10-02 - Rating: 5)
Roger Howard and Josh Benton performed exceptionally. What a pleasure to see a profession team of plumbers so skilled and knowledgeable. They were experienced, neat and did excellent work. I am very pleased. Thank you

Review 110 (2024-10-22 - Rating: 5)
Bill was great! Really knowledgeable and friendly. Fixed our leaking pipe quickly with no fuss. Highly recommend!

Review 111 (2024-10-24 - Rating: 5)
A great company! Called about a toilet leaking. They came the next morning.Turns out the porcelain reservoir had cracked. The next day a new toilet was as installed ! Friendly Technician named Andy was polite, efficient and fast. Cleaned up well afterwards. I’m very pleased with this company . This is the second time I’ve used them and been very impressed and satisfied 👍

Review 112 (2024-06-12 - Rating: 5)
So far so good Just Met for an estimate Estimate is very reasonable to replace shut offs and clean tankless hot water heater

Review 113 (2019-07-22 - Rating: 5)
We are very thankful that Nate was able to help us with our bathroom renovation and then the subsequent issues our 80 year old house faced. He was thoughtful from the very beginning and always had our budget in mind. He did provide creative solutions to issues that old houses face. Were impressed with the overall function and attention to detail. I appreciated him going over the details, especially the why certain things needed to happen.I personally learned a lot as a homeowner.I am hopeful that we will not need him again soon, but if another problem should arise, we know who to call. Thanks!

Review 114 (2024-10-10 - Rating: 5)
I went to turn my heat on for the first time this season, and of course, it did not work. I called Reimer at 6 AM and had someone on the phone within probably 15 seconds. I then got a service call scheduled for that same morning. Within hours, Kyle came by and had me up and running. On another note, I saved some coin by having a service contract! Thanks again, your team is top notch!

Review 115 (2025-01-01 - Rating: 5)
Had a great experience Brian G. Was our service technician, he was very professional and knowledgeable, fixed the problem quickly and efficiently, thank you

Review 116 (2024-09-16 - Rating: 5)
My experience with Kyle was always excellent. He is friendly, courteous and very knowledgeable. He listens and explains everything so you understand.

Review 117 (2024-12-24 - Rating: 5)
100 stars outta 5. Josh did a great job today with defrosting our pipes and was super respectful.

Review 118 (2024-08-06 - Rating: 5)
I generally dont leave a lot of reviews, but after the work done by Adam and Cody today, I wish I could rate them 10/5 stars. Cody and Adam were prompt, professional, extremely friendly, and diligent in nailing all the finer details of their work. They took the time needed to do the job right and it was clear they had pride in what they were doing - and it shows. Adam even stayed late to ensure the house looked exactly how it did before they arrived and Im pretty sure it ended up looking even better than it previously did by the time Adam was finished. Actually, I need elaborate a bit more on Adam, because Id feel remised if I didnt. I just moved into my house, and Ive had a ton of trade workers in and out of here throughout the last few weeks, which has helped make the truly genuine ones stand out that much more than the others. Adam is undoubtably one of those genuine ones. Hes the type where you instantly feel comfortable knowing youre dealing with someone who just wants the best outcome for your situation and will work tirelessly to achieve it on your behalf. I dont really know how to properly convey this without sounding cheesy, but in a sea of stress, renovation, and endless quotes for service, coming across someone who is truly kind and cares, honestly feels akin to coming across a sealed bottle of drinking water in the middle of a desert. I am not exaggerating when I say that after this experience, Im actually cancelling other jobs in order to have the service done through Reimer instead. Hurry and start servicing electrical jobs soon so I can have you replace my houses aging circuit breaker. Ill be calling tomorrow about some HVAC work that I now want done through you as well. You can thank Adam for that one Reimer, that guy is a keeper.

Review 119 (2024-10-10 - Rating: 5)
Our technician Kyle OLeary, checked out our a/c and was very professional and friendly. Great job and would recommend!Edited: Wanted to add that we had our Heater replaced and the team consisting of Grant, Mike, Matt, and Tom were friendly, professional, and did a great job!

Review 120 (2024-07-12 - Rating: 5)
We had 2 leaks in old copper pipes bringing water up to our kitchen from the main service in the basement. When I tried to shut off our main shut off valve for the house, that began leaking, too. Fortunately, all this was in a utility room with a concrete floor and was draining out under the foundation.Carlos arrived within about 2 hours of my calland did an excellent job replacing the main shut off valve with brass fittings and the old copper with Pex in a few hours. He was polite, knowledgeable and efficient and an effective communicator. The work looks well executed. I’m relieved and satisfied. Thank you, Carlos!!

Review 121 (2024-10-01 - Rating: 5)
Jared provided us with excellent service today. He was very knowledgeable and installed a well thought out solution to our waterline problem. In addition helped us to prevent future issues all around.

Review 122 (2024-10-31 - Rating: 5)
Bill fixed my garbage disposal quickly and proficiently. He was friendly and professional. He also fixed an issue with my refrigerator. I would highly recommend this company.

Review 123 (2024-10-09 - Rating: 5)
Bill was amazing! He was extremely knowledgeable, friendly and helpful. I will definitely recommend to all my family and friends. Great experience overall.

Review 124 (2024-10-16 - Rating: 5)
The repairman was at my house within 2 hours of my call. A significantly clogged kitchen drain was cleared in no time. Very clean work area and professional!

Review 125 (2024-10-06 - Rating: 5)
Roger was great! He was really fast with his service and very professional. He knows what he is talking about and overall it was a great experience!

Review 126 (2024-12-24 - Rating: 5)
Bill was awesome and talked me through everything he was doing. Price was less than I thought. Great job

Review 127 (2023-02-15 - Rating: 5)
Ryan and Carlos were amazing!!! We had a problem with our water heater not exhausting the right way, a big problem. We just wanted to fix it right and they explained all the options we had and helped us to make the best decision. They did not hard sell and really gave it straight. Great guys to work with. We would highly recommend the professionals at All Star Plumbing. Thank you Ryan and Carlos.Sincerely Jason and Heather

Review 128 (2024-12-30 - Rating: 5)
Great service and the HVAC techs were extremely professional and helpful. Replaced my furnace effectively and couldn’t be happier!

Review 129 (2024-08-11 - Rating: 5)
Hamadi was timely, thorough and pleasant.I had a flood so my gas was shut off and needed the furnace service quickly. They came same day of my request

Review 130 (2024-09-06 - Rating: 5)
I cannot thank Sean and Reimer Plumbing enough for their willingness to tackle a major project quickly! They are incredibly kind and professional.

Review 131 (2024-10-23 - Rating: 5)
The work that cal Baskin will ask will s. Ron. Pete bid was fantastic 100% satisfied. Could you ask for better install mint?

Review 132 (2023-09-22 - Rating: 5)
I have worked with All Star Plumbing on multiple instances over the past six years. Justin just finished the installation of a tankless water heater in my home and, like all of All Star Plumbing projects, the work was completely in a timely manner and met my high expectations for professionalism and quality. Thank you Justin!

Review 133 (2024-10-19 - Rating: 5)
Roger was great! Very professional and thorough. He came in, fixed our issue and left everything pristine.

Review 134 (2024-05-25 - Rating: 5)
Chris did an amazing job, he came the same day we called and diagnosed a problem we had been fighting with for over month. The work was done quickly and Chris was very personable and friendly. He explained what the issue was and answered all our questions about maintenance. Truly a delight. Highly recommend!!

Review 135 (2024-10-31 - Rating: 5)
WOW is what I have to say about Reimer Heating….Roger was our plumber and he was fantastic not only was his customer service fabulous but his knowledge and expertise make him even more incredible. Thanks again Roger for everything :)

Review 136 (2024-09-26 - Rating: 5)
Grant and Tom are both extremely knowledgeable, efficient and very easy to speak to. Would highly recommend Reimer maintenance contract as well as any of their services!

Review 137 (2024-11-15 - Rating: 5)
Bill C did a great job! I had a drain problem that another company could not fix. Bill fixed it in a timely manner at a fare price!

Review 138 (2024-01-03 - Rating: 5)
We needed some quick help due to a leaking pipe in the bathroom. I called All Star Plumbing yesterday and two of their techs, Jared and Cody, were here this morning. They did an inspection of all our plumbing and found a few other potential problems. We were given those details , along with pricing to fix everything! We were SO impressed with their expertise. Plus they were so very nice and friendly. The support staff were great, too, in helping get this done quickly. We definitely recommend All Star Plumbing! And thank you for a job well done.

Review 139 (2024-07-12 - Rating: 5)
I called Reimer to get a plumbing problem straightened out. I explained I already had three plumbers over for the same problem. It ended up looking like The Three Stooges had been here. Reimer was very prompt getting back to me. They sent Sean Renzi over and he had it fixed in a few hours. He took out all of the mess left before him. He was no nonsense, hard working and professional. As a result I hired Reimer for service on my furnace. If the rest of their staff is as good as Sean I will be looking forward having them look at my furnace.Steve

Review 140 (2024-12-27 - Rating: 5)
Charlie was very pleasant and explained everything very well when he finished troubleshooting. Thank you!

Review 141 (2024-11-06 - Rating: 5)
Explained the condition of my boiler and discussed options for improvement including replacement with higher efficiency equipment. Tuned up my current old boiler. Good professional job.

Review 142 (2024-12-02 - Rating: 5)
The workers showed up when they said they would. They were quick and efficient with their work and they did an excellent job. I would definitely recommend them.

Review 143 (2024-11-25 - Rating: 5)
Josh was awesome with problem solving skills and did an amazing job with helping me with the leak in my home

Review 144 (2024-10-25 - Rating: 4)
Michaeldid a good job on his first visit - explaining what needed to be done to fix the problem. And my different options on purchasing a new furnace. Thanks Michael. Faye

Review 145 (2024-05-25 - Rating: 5)
Chris Grier did a great job and we were very pleased with his professionalism, friendly demeanor and timeliness. We had a leak in our master bathtub and Chris and another tech were able to fix it within 2 hours. He came back a few days later to make sure everything was all good which we really appreciated.

Review 146 (2024-11-26 - Rating: 5)
Reimer provided top notch service right from the start between their customer service and their technicians. Thanks so much again to Ron for the great service!

Review 147 (2024-06-21 - Rating: 5)
Kyle came to tune up my AC and was great! He found a potential issue and gave me his recommendations, helping to prevent a larger issue down the road. He explained everything in great detail and I was very happy w his visit!

Review 148 (2024-07-03 - Rating: 5)
We had Ron and Will come to do our install and they worked very hard and was very knowledgeable and helped us understand our new equipment.Very pleased with everything they did would highly recommend them and this company for any hvac or plumbing needs.

Review 149 (2024-06-07 - Rating: 5)
Sean was courteous, respectful of my property, and hard working. He also explained everything in detail, and answered all my questions. I would be happy to have him back again, and recommend him to my friends. However, the pricing structure of his company would make that unlikely.

Review 150 (2024-08-30 - Rating: 5)
Kyle O’Leary was very efficient and friendly. We appreciate his advise and knowledge of our heating and AC. Great personality. Pleasant to work with. Thank you Kyle for all your help and feedback. The Scorsones

Review 151 (2024-12-24 - Rating: 5)
I was so happy to find a service who could come resolve my problem on a Sunday night. Rick could not have been anymore skilled, polite, and responsive.

Review 152 (2024-10-18 - Rating: 5)
Many thanks to Kyle O’Leary . He did a great job explaining everything that he was doing. Very knowledgeable about the company and his work.

Review 153 (2024-04-18 - Rating: 5)
Our tech Keith was great. Very professional and friendly. They were open and honest about pricing and didnt try to swindle you like other companies have tried to do to us in the past. They were able to fix our kitchen sink plumbing issue and everything seems to be working well. They also have a 2 year warranty which is always nice. Would definatly use them again.

Review 154 (2024-12-18 - Rating: 5)
My hot water heater failed and needed replacement. Cody and Jared from Reimer were courteous, prompt and professional.

Review 155 (2024-11-27 - Rating: 5)
Communication was excellent. Technician was polite and knew what they were doing. Would definitely recommend

Review 156 (2024-09-05 - Rating: 5)
Adam was great! Took the time to walk us through our issue and various options to address. Great quality workmanship, clean, and timely.

Review 157 (2024-02-20 - Rating: 5)
We had a great plumbing experience! Carlos was extremely knowledgeable, efficient, insightful, and friendly. He not only fixed the problem at hand but also did a thorough inspection and was able to catch a few urgent problems that we were unaware of. We will request him for any future plumbing issues. Thank you, Carlos and Reimer!

Review 158 (2024-06-29 - Rating: 5)
Justin, Josh, Yuvi, Adam,Tyler,Jared,Cody...What a TEAM!! It was a pleasure to meet you all and watch as you worked together as one. You laughed together, and were kind and polite, even though it was the most sweltering hot day of the season so far! You hooked us up to the city sewer line, and weve had no issues since.👍👍Thank you!We highly recommend you!!

Review 159 (2024-10-19 - Rating: 5)
Were able to come out and address my problem same day, when another company told me they could not. Was very professional and thorough. Would highly recommend.

Review 160 (2024-11-10 - Rating: 5)
Rick did a fantastic job at replacing my shower cartridge and handle!Thanks again job well done!

Review 161 (2024-03-09 - Rating: 5)
I would recommend and refer this company to anyone. I had pipes leaking and gave them a call. It was late in the afternoon and they made time to have a technician come over that evening knowing I had to work the next day. My leaking pipes were fixed and looked great. The plumbing technician they sent over was Keith OBrien. He has a great personality and is professional and does excellent work. I could not have been more pleased. He cares about his customers. Excellent customer service.

Review 162 (2024-10-24 - Rating: 5)
Bill was very nice and professional….and didn’t try to push any extra services on me.I will definately come back to Reimer in the future…I highly recommended👍

Review 163 (2024-08-11 - Rating: 5)
Original review: August 2023Making an appointment was a breeze. Received a phone call the morning of from a woman who was a delight to speak to. Text message ahead of time showed me EXACTLY who I should open my door for.Ryan and Elvis make a great team. They were professional, friendly, tidy, efficient, and best of all they were kind enough to explain everything to me and answer all of my questions! They quoted everything and pointed out some things I should know as a first time homeowner (as well as some things we may need/want to handle in the future). Work was done same day. It was a pleasure to spend my day with these guys!Update: March 2024Full disclosure - when we signed up for the monthly program for the first year we did it because it gave us such a discount on that first service call that we still ended up saving money. After our first visit I did still find some loose faucets and small leaks that I was able to repair myself. A few months later we had a leaking toilet that turned out to be more complicated than initially thought. The first visit was 2 guys, but then Carlos wound up coming back 2 or 3 additional times in the same day until it was properly fixed. While it was extremely aggravating for us, none of those visits cost us anything because of the monthly program and the Carlos was wonderful, professional, kind, patient, understanding, and cleaned up after everything.Fast forward to March 2024 - the company has apparently been bought out by a Buffalo based company and now has a rhino logo. They now also have HVAC services, which get included in my monthly plan! I got a call from a lovely woman who told me its time to schedule to have our instant hot water tank checked and lines flushed. She was delightful. The technician who came was Keith - I dont think I know enough adjectives to provide adequate praise. He was absolutely stellar. Thoroughly explained everything and then some. Professional, tidy, THOROUGH, unbelievably nice and helpful, just an outstanding day (who says that about a visit with their plumber?!?). Later I thought I had a problem (something silly and simple that I resolved) and called him (new company gave out work cell phones so I didnt have to call the main line). He was with a client but was very timely returning my call. I am now also relieved that I dont have to pay another company to clean the hvac fan outside, and that I can get a quote if we need a new one (and finance it with no interest with the company if I need time to pay it off). Our first year isnt over yet, but if all the staff are as delightful as the woman who called and everyone who comes to my home is as pleasant and competent as Keith then Im sure well sign on for another year.Update: July 2024Our water bill said that our system detected an intermittent leak. Carlos came and found the problem, and also helped with a separate plumbing issue. He was thorough, patient, respectful, attentive, explained everything and answered all of my questions. Carlos then presented me with 3 options (with different price points) to proceed with repairs, then ordered parts and scheduled the remaining work quickly. Afterwards, I called the company to ask that Carlos be assigned and sent back to do the remaining work 🤞🤞🤞Update: August 2024(They couldnt send Carlos back, but the 2 guys that did come were great. They split up and tackled the 2 jobs they needed doing.)Surprise leak appeared in the ceiling from a tub where theres no access to the faucets. Needed a shutoff valve installed on the line elsewhere. I called and they sent someone the same day! Tech arrived and it was Carlos again! Another job done well, plus a quote for an additional thing we might want to do in the future. Super impressed they got us taken care of so fast!

Review 164 (2024-09-09 - Rating: 5)
Jared was excellent! He was able to quickly diagnose the problem with the sewer line and get it corrected. Very professional and knowledgeable.

Review 165 (2024-06-29 - Rating: 5)
Mr. Jared Rector was efficient, knowledgeable, polite, and well spoken. He quickly identified the problem and resolved it. We will be pleased to have him take care of other plumbing problems in the future.

Review 166 (2024-09-03 - Rating: 5)
Our Tech Keith was awesome! Very friendly and professional. Keith diagnosed and fixed the two plumbing problem right away. We are pleased with his work. 5 stars!

Review 167 (2024-04-09 - Rating: 5)
Ryan was great! Very knowledgeable and walked us through the work to be performed.Just wanted to edit to include the water softener we had installed on April 9th. Jared came and installed and we couldnt be any happier. Very nice young man, very knowledgeable, and is very friendly towards family pets. Water softener working great! Thanks again!

Review 168 (2024-10-08 - Rating: 5)
I had an amazing experience with this company. They went above and beyond to do an outstanding job and have continued support. Kyle and Chris are extremely reliable, honest, and operate with integrity. I was completely impressed with your professionalism and Customer Service and would highly recommend them.

Review 169 (2024-05-24 - Rating: 5)
Kyle was prompt and informative. I called around 6am and they were there by 11am. The first visit went well but unfortunately we still had an issue after the tech left. However, Kyle came back out the next day and was able to resolve our issue. Overall a great experience and didnt break the bank.

Review 170 (2023-12-22 - Rating: 5)
I had Keith from this company come over and he was amazing. Super knowledgeable didn’t beat around the bush and explained everything to you. Great guy and company. Keith came through in my difficult situation and once he got here it was a problem that was not even in the company’s field a E one (Grinder pump). He could’ve just left, billed me the $99 fee and be on his way home. He did the opposite. Keith stayed with me and got me in contact with the right people and said absolutely don’t worry about the fee. I would’ve had no idea what to do. Thank you to Keith I appreciate everything you and the company was able to do for me!

Review 171 (2024-11-19 - Rating: 5)
Josh was professional and knowledgeable about the water heater he installed. He took time to explain the workings of the system.

Review 172 (2024-05-09 - Rating: 5)
They were able to schedule me the same day I called, they resolved all my issues within a matter of hours, and the tech was polite and personable and professional. He called ahead to let me know when he’d be there, walked me through all my options, and was honest when he found the problem was less serious than I’d initially thought. To top it off, the pricing was very reasonable. I would definitely recommend this company, and Sean Renzi in particular!

Review 173 (2024-12-15 - Rating: 5)
I had a badly clogged kitchen sink on a Friday night. They sent someone out same night and had my clogged drain snaked and working ….. for a reasonable fee.

Review 174 (2024-01-26 - Rating: 5)
Reimer / All Star has helped us with a number of issues over the past few years and they always do a great job. The technicians are knowledgeable and can help explain issues in an easy and understandable manner. Most recently Justin and Chris helped to reconstruct all the piping under our kitchen sink that was put in poorly by previous owners, and they knocked it out quick and easy, and added on additional services that we requested just as easy. Impressed with work, and glad to have a membership with them for all future needs. Highly recommend!

Review 175 (2024-11-17 - Rating: 5)
Josh, was friendly, professional, and knowledgeable. He diagnosed our problem in a matter of minutes and had it solved in under an hour.

Review 176 (2024-08-06 - Rating: 5)
The two men installing our system worked right along all day. They were neat and cleaned up when they were done. They were very polite and professional. Thanks guys!

Review 177 (2024-03-27 - Rating: 5)
I recently had help from Justin/Chris on a plumbing issue and Kyle on a furnace/boiler issue and both were excellent. Justin came on a Saturday when I was worried about a clog and potential basement flooding. He listened to my issues and didnt make fun of any of my very layman descriptions of what I had noticed. He was great at explaining what he was doing and making sure that all my concerns were actually addressed. Even when he thought he got the clog he double checked twice and the first time realized he had to go back to snake the pipe some more. He was also great at helping me make some informed decisions about what needed to be fixed soon and what improvements could be made down the line.Chris worked on all the plumbing fixes that Justin suggested and he was great. Everything was done quicker than I expected and he explained all the work he had done. He was also great about watching out for my cats as he went in and out. Sounds like a little thing but means a ton when all you have to do is mention it once and the door isnt ever left open. I really appreciate all the work he did.Kyle came to help with a banging furnace. He was also listened to what I was experiencing and used that as a starting point for what ended up being part of the issue. He too was great at explaining what was going on and also how or why the issue happened. He was also willing to stick around for the 5 to 10 minutes I had said it took for the banging to start. After he was done cleaning out a sludge build up as he described it I have no more banging. I cant remember the last time my house has been this quiet when the heat was one.I really appreciated that both Justin and Kyle were willing to explain what the issues were. While I may not be able to do the fixed necessary I like having an understanding of why something has happened or why something is being done. They were both happy to answwr all my questions. I also make liked that the suggestions for future upgrades were made with real explanations of why they would be beneficial, but also took in true consideration of when something would really need to be done v. If you can get to it project.I will definitely continue to use All Star/ Reimer for my heating and plumbing needs.

Review 178 (2024-11-15 - Rating: 4)
I feel like they sent out a salesman to get me to buy a service plan. Nothing fixed yet, but we’ll see if they show up later today as promised

Review 179 (2024-07-12 - Rating: 5)
Kyle was absolutely wonderful..He took the time to explain everything and all our options with myself and my husband..He was very friendly and professional..We would really like to thank him for all assistance 😊

Review 180 (2024-11-02 - Rating: 5)
Bill came as promised and inspected the problem. He made sure I got the best deal. Highly professional!

Review 181 (2024-03-11 - Rating: 5)
Keith was very professional and went over everything we needed to do to fix our shower fixtures. He went out of his way to come the next day to complete the job thoroughly. First time using Reimer and we will be using Reimer the next time we need anything. Thank you Keith, you were personable and we appreciate the job well done.

Review 182 (2024-04-04 - Rating: 5)
David was an excellent technician-plumber. When I had called him, I was panicking because we had water leaking in the bathroom, all over the floor. He arrived at my house within 10 minutes after I had called. When he arrived, he accessed the problem. He did some troubleshooting and then gave us all of the details and information that were needed to fix the problem. He also gave us some options, in order to make a decision. I highly recommend him if you need a plumber! 😊

Review 183 (2024-06-23 - Rating: 5)
Less than 24 hours after we called about no hot water, on a weekend, Carlos was at our door, which was awesome. He determined what the issue was quickly, fixed it, made sure everything was working properly, and I didnt have to take a cold shower. yay! thanks guys!

Review 184 (2024-04-27 - Rating: 5)
Kyle OLeary did an amazing job! I am a new homeowner & he went step by step with his process & next series for care. The annual maintenance plan is a great deal, highly recommend Kyle and the company.

Review 185 (2023-08-30 - Rating: 5)
Very impressed with All Star and Jared’s work! We had 2 valves that needed to be replaced after just replacing our washer so we were not happy to have to add the cost of service and repair. We were so pleasantly surprised by the great service and professional demeanor we received from AllStar and Jared! He was thorough, quick and double checked everything. Provided a full assessment of plumbing fixtures throughout the house and provided a clear detailed estimate to address any additional concerns he found. Generated 3 separate quotes for good, better, best services to address the concerns and we were able to choose which option we wanted. He was in and out in about an hour. Truly a fantastic experience and a pleasure to work with!

Review 186 (2024-04-18 - Rating: 5)
The technician Ryan Novak showed up on time and as promised. He is nice, very knowledgeable about what he does and takes the time to explain it so you know exactly what needs to be done and why. His work is always done right the first time and he takes pride in all he does. Thank you again!!