A&A Services Home Improvement
Located in Salem, Massachusetts
Address: 115 North St, Salem, MA 01970, United States
Phone: +1 978-354-7579
Rating: 4.9
Services
- On-site services
- Online estimates
- Gender-neutral toilets
- LGBTQ+ friendly
Categories
- Roofing contractor
- Contractor
- Door warehouse
- Siding contractor
- Skylight contractor
- Window installation service
- Window supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-26 - Rating: 5)
We are very satisfied with our decision to hire A&A Services for our new roof. We worked with Sean who guided us through the entire process. His knowledge and professional expertise made us feel at ease. Along with our new roof and ridge vents we needed some carpentry and gutter repairs. One stop shopping for multiple projects! We would like to thank and acknowledge the hard work and craftmanship of Aurel and his crew. Overall we are 100% satisfied.🇺🇸 -
Review 2 (2024-10-04 - Rating: 5)
I highly recommend AAA Services and Home Improvement! We replaced 44 storm windows and 3 storm doors in our old Victorian home. We literally searched for months and nobody was able to manufacture these custom made storm windows/doors for us until we found A&A! Jerry was super helpful and clear in explaining all models and possible customizations. The ordering process was flawless. Jerry was always very responsive throughout the entire process. Once the windows/doors were ready, Scott, Willie, and Greg have installed everything in record time and the work was done to perfection. Everyone from this crew was super gentle, they accommodated their schedule to our needs without hesitation. The windows/doors are beautiful, excellent material and quality. The house looks amazing!!! Thank you Jerry, Scott, Willie, Greg and A&A! -
Review 3 (2024-10-27 - Rating: 5)
A&A did a very nice job at my house replacing the gutters and downspouts and the main roof and many smaller ones and also the garage roof. They came on time, did a professional job and cleaned up nice when the project was complete. I would definitely use them again. -
Review 4 (2024-12-27 - Rating: 5)
A & A Services did a fantastic job replacing all the windows in our townhouse. With almost 20windows to replace and an exterior storm door, they had quite the project to complete.From start to finish, the Team worked hard to explain and complete the entire project.The products were high quality and installation was smooth and thorough. We were amazed at the significant difference of the new windows immediately. This project completely changed our home. We are grateful to the whole Team that made this renovation possible.We recommend A & A Services highly.Thank you very much for your great work! -
Review 5 (2025-01-04 - Rating: 5)
I recently hired A and A Home Improvements to cut in and add a new window to my home, and I couldnt be more pleased with the results. Scott Willey and Greg, who performed the work, demonstrated exceptional attention to detail and professionalism throughout the project.The finished window looks fantastic, and they went above and beyond to ensure everything was perfect. They also did a great job cleaning up after themselves, leaving the work area spotless. Additionally, they left some extra siding material for me, knowing that the material might not be available in the future—a thoughtful and much-appreciated gesture.I highly recommend A and A Home Improvements, especially Scott Willey and Greg, for anyone looking for quality workmanship and great customer service. -
Review 6 (2025-01-09 - Rating: 5)
We were very impressed by the conscientious efficiency of the entire process of replacing our roof with A&A Services. Quality products, fair pricing with no surprises. Everyone we dealt with from sales to scheduling to every one of the workers involved in the installation were professional and pleasant. A cohesive team, good communications made the whole thing drama free. -
Review 7 (2024-10-27 - Rating: 5)
Absolutely thrilled with A&A Services, Chris Zorzy, and his crew. They recently removed two old, leaky skylights and installed two brand new remote control solar skylights with rain sensors and remote blinds. They are pretty awesome!From our first interaction, Chris impressed me with his professionalism and expertise. He took the time to answer all my questions and helped me choose the best options for my home. The installation process was seamless and efficient; the team worked quickly and efficiently.The new skylights not only look fantastic, but the convenience of the remote controls and the peace of mind from the rain sensors have truly elevated my living space. Plus, I appreciated their attention to detail in flashing my chimney, ensuring everything is sealed perfectly.The crew left my home clean and tidy, which is always a plus! If you’re considering skylight installation or any roofing services, look no further than A&A Services. Chris and his team are simply the best! Five stars all the way! 🌟🌟🌟🌟🌟 -
Review 8 (2024-10-25 - Rating: 5)
We had a really terrific experience with A&A. They replaced 30 of our very old, very damaged, very rough windows, and we could not be happier with the results. (We have also had a lot of positive feedback from our neighbors, who I am certain are just as thrilled as we are for the change.) The entire team was wonderful, from Jerry in sales to Dave in production to Willy, Greg, and Scott who handled the installation. The team was kind, polite, and left the place cleaner than they found it. We would gladly work with all of them again. -
Review 9 (2024-10-31 - Rating: 5)
Too soon to critique the windows and door, but they seem real nice and well-made. The A&A installers were terrific: real nice folks and very professional. Nice installation and cleanup; took their time and did it right, as far as I can tell. Very happy with all involved. -
Review 10 (2023-09-01 - Rating: 5)
Bottom line up front: You would be foolish not to hire this company!!Its so hard to find good companies these days. My husband and I needed to find a reputable company to do a lot of work on our 100 year old home. We needed new windows, doors, siding, and covered gutters. We spoke to no less than a dozen companies, and A&A was one of the few that could handle everything. You might be concerned about them not having an expertise in one area, but it was clear to us after many hours (across many days) of talking with Jim (our sales person) that they knew their stuff. Not only that, but they were super friendly, extremely detail oriented, and 100% customer service focused.At one point, when things got a little bumpy, the owner of the business showed up to our home that same day to talk with us, give us options, and assure us that they would make things right (which they did). You might expect that from an owner, but even the crew was amazing. We had both new construction and replacement windows being installed, and when one of the workers realized what we had, and that things were going to look a bit funny on the front of our home, he didnt just install them anyway (like most workers would). He came to get us, and explained the situation. He explained how it would look if he installed them as we ordered, then he explained what he could do to make things look consistent on the front of our home, and then he left the decision up to us. It was exactly what you would want when youre spending a lot of money on your home.If all that isnt enough, even the crew that did the siding was amazing. Although A&A uses contractors for siding, they have dedicated contracting teams that they always use. When Leo and his team showed up, we could see why A&A always uses them. Im a bit of a perfectionist, but so was Leo. Given that our home is 100 years old, its very warped and uneven, which makes for quite a challenge. Nonetheless, that didnt stop the siding team from making it as perfect as possible. They often had levels out checking things, and any time we had any concerns, they could explain everything they did, and it always made sense. When we were a little less than happy with a couple of the window sills, they took it upon themselves to replace them for us.To top it off, a couple of days after they were done, we had super heavy rainfalls. We could see that there were a couple of issues with the gutters, so we contacted them. They came out immediately to inspect the gutters, and fixed the issue. They didnt just fix the issue in the one place we pointed out. They checked all the gutters, and made adjustments to all of them. A week later when we had heavy rainfalls again, the gutters worked perfectly.All in all, I cant say anything bad about this company. Although they werent inexpensive, they were well worth the money. I would not only highly recommend this company, but I would use them again in a heartbeat. -
Review 11 (2024-10-27 - Rating: 5)
Jeremy did our quote and we really appreciated how honest and straightforward he was. His expertise and the expertise of the contractors was very apparent. The contractors who came to do the work were very thoughtful and professional. They worked efficiently and did an excellent job. I would definitely recommend A&A services! -
Review 12 (2023-12-01 - Rating: 5)
A&A, Chris Zorzy and his crew responded quickly after a serious wind event damaged my roof replacing it with the Owen’s Corning roofing system, the result was a professional quality job. Chris is a hands on owner and his employees are professional, polite and safety conscious from beginning to end. Clean up was excellent, further Chris assisted me in gathering the necessary detailed documents and information required by my insurance company to properly file my claim. I highly recommend A&A after a job well done. -
Review 13 (2024-07-19 - Rating: 5)
We had the best experience with A & A Services. We decided it was time to replace our old cedar shingles with vinyl siding. Jeremy was our salesperson and he was extremely professional and patient with us. The work crew was great from start to finish. Dave was very responsive and explained the timeline with the project. The house looks great and we get compliments on it all the time. We highly recommend A & A Services. -
Review 14 (2024-10-14 - Rating: 5)
A&A Services did a great job replacing two sliding doors in my sunroom. The crew was fast and professional and the workmanship was top notch. I will definitely use them again for future projects. -
Review 15 (2024-08-17 - Rating: 5)
It has been awesome to work with A&A Services. From the initial conversation to the completion of the job, we have been totally satisfied. Communication between all involved has been top notch. The installers worked well together as a team. We are pleased with the work done. Diane and Bob Crofts -
Review 16 (2024-09-14 - Rating: 5)
I had A&A services replaced my old skylight to a new one. The team was very professional. Job was done at a descent time follow up, on point. Great company to use for your outdoor project. Would call them for future project. -
Review 17 (2024-06-29 - Rating: 5)
A & A just replaced my 2 old french doors with 2 beautiful new sliders. Scott, Aurel, Willie and Andrew were an awesome team that completed the installation. I cant say enough about how smoothly this replacement went. They were friendly, professional and cleaned up after the work to make it look perfect. I would highly recommend them to everyone. Also, I would like to mention Jerry, who was my first contact with A & A. He met with me to measure and choose the replacement doors. He made the whole process easy and stress free. Thank you A & A -
Review 18 (2021-09-03 - Rating: 5)
Several years ago we had A&A Services replace the siding and gutters on our old house, and we had them come back this week to replace our roof (our house was built in 1900; the pictures in this post were taken today). Their work is phenomenal.The crew started first thing in the morning and diligently worked until sundown despite the unremitting heat and humidity. It is obvious they take pride in their work as demonstrated by their meticulous attention to detail and thorough cleanup.Chris Zorzy and his team of people at A&A Services have been a pleasure to work with throughout the process for each job. They are responsive, skilled professionals. We were given clear explanations of what the projects would entail and why. All of our questions were answered. Chris provided us with updates, was available to answer any additional questions, and followed-up to ensure we were satisfied. There were no surprises with regard to time, cost, or production.This established, reputable company is who you want to hire for quality work, as well as for your peace of mind. -
Review 19 (2024-06-30 - Rating: 5)
A&A Services has done an excellent job, very punctual, the project is about removing the old siding and installing new siding including re-cladding all trims with aluminum for the entire house. All work has been completed in 8 days with an excellent quality of work and a competitive pricing. No delays, in-fact the work started early. Thank you to Jeremy, David, Leo, and the rest of the team member. They have been very professional and they seem to enjoy their work. I do appreciate them. A+ for them. I would definitely recommend them to all my friends and would hire them again if I ever have anither aiding projects in the future. -
Review 20 (2019-06-02 - Rating: 5)
We just finished our windows and siding project with the teams from A&A. From start to finish the people we worked with were professional and understanding of everything we wanted to do. We worked with Ed Burge who i cant recommend enough. Before Ed came in we had a couple of other contractors/companies come through to give us quotes, one of them being a national brand who tried to get us to sign on the spot. When Ed first came to the house he and Matt sat with me (and my 2yo daughter) and listened to what we wanted to be done (we were looking for full reconstruction of our 30+ year windows). Ed explained to me the advantages to doing it this way, and told me that given the assumed age of the windows it was a good call (the other non-national brand was hell bent on not doing this for us). Ed returned a little less than a week later to go over quotes with both my wife and I and show us the windows (vanguard) that A&A installs and explain the differences in the siding that they use. As a huge bonus for us, Ed was incredibly patient as we worked through making our decision on this project, it took us a little bit longer to make our decision that we had originally anticipated.Both installation teams (windows and siding) were professional, approachable (which for me was HUGE), clean, and as a bonus worked fast. Throughout the process I was able to touch base with the crew, or Ed who was at our house almost daily while the installations who were at our house to make sure that they knew if we were not going to be home. Having small kids in the house through the windows i was worried would be a hassle, but Scott and Jose both helped to make sure that our daily lives were as minimally effected as possible. Elias and the siding team were outstanding as well, they arrived earlier than anticipated, and were able to start work without their large dumpster. They left our yard just as clean as it had been when they started, which i can only imagine wasnt an easy feat with them removing old cedar shingles.By the end of our project our house is now one of the nicest on our street, and we couldnt be happier with the end result (if . We are looking forward to no more drafty windows this winter. We certainly would recommend working with A&A, and most definitely would for future projects on our house! -
Review 21 (2024-02-08 - Rating: 5)
2nd visit: A & A repaired a leak at the intersection of our copper roof [over a 1/2 round window] and our main hip roof on Feb 7th 2024. They are very professional, responsible, and neat. They removed a number of shingles & found holes in the copper solder joints. They made repairs including caulking and new ice sheeting and replaced the shingles. I am a satisfied customer.1st visit - March 2023: My daughter referred me to A & A Services. The initial contact by phone was excellent … professional, courtesy and prompt. Their estimator Jerry visited 2 days later and he was also professional and entertaining! He gave me an estimate to repair a shingle which had blown off in a recent storm. I gave him a deposit and his team were at my home the next day. Repair was done in a completely professional manner. I highly recommend A & A Services. -
Review 22 (2024-05-29 - Rating: 5)
A&A just installed this stunning bay window for us & we are beyond thrilled with it! Over the past four years, A&A also replaced our roof, front door & porch windows. Excellent results every time! 😊 -
Review 23 (2024-07-14 - Rating: 5)
We had basement windows replaced by the team of three, Scott, Willie and Greg.They arrived on time. They are a great crew. We are so happy with everything they did. The windows look great and the service is exceptional.We will definitely use them for future projects. -
Review 24 (2024-02-08 - Rating: 5)
We highly recommend A&A Services for any of your exterior home needs. We have been customers since 2008 and only trust them for our needs. From the initial call to the office to Ed coming to house and the completion of the job they are super. The crew that was here a week ago was great. When the job was completed the yard looked like they had never been here. Carl and I feel so secure in knowing any job they do , it is done right. Wonderful having that feeling of security that the job done right. They stand behind their products. Thank you A&A for another well done job!! -
Review 25 (2021-11-28 - Rating: 5)
A&A resided our home with CertainTeed Cedar Impressions Shingles & covered our windows, fascia, & soffits. They were here everyday and did not stop working, even when it was getting dark. They cleaned up every night, always respectful, answered any questions and were an absolute pleasure to work with. The job was done much quicker than we expected and our home is absolutely beautiful. Thank you. -
Review 26 (2022-06-28 - Rating: 5)
This was my second project with A&A, after having new windows installed in just one room three years ago. This project was about replacing all the other windows, and the patio door as well.While Ed is a sales consultant officially, his approach was that of a tradesman at heart. Ed was greatly helpful once again throughout the project. He walked me very thoroughly through what would be done, so I was comfortable going all in. A few days later, I saw Ed back outside my house taking measurements (again). Since I noticed, I let him in to double-check on a few indoor specifications as well. They know their due diligence at A&A.Next up: Getting the project approved by the citys Historical Commission, which is very meticulous about all the trimmings of historical buildings that can be seen from public ways. Again, this was in good hands with Ed. He explained to me the potential sticking points, prepared his case, attended the Commission hearing on my behalf, and successfully ferried the project through the process.It took a tad longer than I thought it would for the project to move forward with execution. That was probably a supply-chain issue. The pleasant surprise was that the eventual plan was for the whole project to take only two days rather than the four days projected originally. In the end, the actual completion was exactly one day behind the date projected originally, so...same difference.It was about time the windows and patio door got replaced. As of this writing, I still need to do some priming and painting on the trimmings, and re-install the curtains. That tempers my excitement a bit, but already I get a sense of how the new windows and doors upgrade my place. The capable crew did an outstanding job. You get what you pay for. Once again, A&A delivered just the result I was looking for: home improvement. -
Review 27 (2024-10-30 - Rating: 5)
We had a wonderful experience with A&A! We are so happy with the quality of our new front door and with the installation. We would highly recommend the A&A team! -
Review 28 (2023-02-17 - Rating: 5)
A&A replaced our old siding with Hardie Board, window trims and gutters. The workers were very professional, neat, courteous, reliable and cleaned after themselves. I highly recommend A&A Services to everyone 👍 -
Review 29 (2024-05-05 - Rating: 5)
The A&A Team did a great job with our window and door replacement project. They were personable, friendly, clean and did high quality work. We felt informed and well communicated with throughout the entire process — talking through what we were looking for, receiving an understanding of products and costs, the how the install would be done, etc. Overall a great experience. -
Review 30 (2024-03-10 - Rating: 5)
A&A has very kind and informative staff through the entire process. They did an amazing job on our roof, and put me at ease on what needed to be done. And then several years later we wanted to do the under eaves and switch them to vinyl. Which is a smaller job and most turn it down. They were so kind to give us a quote and also properly wrap our windows, and it looks amazing. Their workers work extremely hard and efficient. They are so good at cleaning up afterwards too. And a bonus that my dogs and kids didn’t bother them as they watched through the window and waved.Whenever I have a house project, I always ask A&A first if it’s something they can do, they’re always honest and give reasonable quotes for the jobs and set you up with realistic expectations for all questions you may have. -
Review 31 (2024-06-12 - Rating: 5)
I contacted A&A services regarding a leak in one area of my roof. They came out promptly the next day to check it out. I was most impressed by the fact that they didnt say the only option would be to replace the whole roof. They were ok with my choice to try a repair first. If I end up needing additional attention to my roof or something else in this old house, they will be first on my list to call. Very professional and nice to deal with. -
Review 32 (2024-03-27 - Rating: 5)
I had originally booked an appointment to discuss siding. I was apprehensive as an appointment with a different company had been a terrible experience. But within just a few minutes Jerry from A&A put me at ease. He took a look at my property, answered all my questions, educated me on the product, and most importantly didnt make me feel pressured to move forward with anything. In fact he was very honest about what would work best for my budget. Which unfortunately was not siding. However I did move forward with replacing a sky light that was causing damage. Jerry again walked me through different options and was upfront about price points so I could make an informed decision. The team that came out to do the work was great and the new skylight is lovely. Special thanks to Aurel (sorry if I spelt that wrong) who led the team that was here. The sky light had been leaking and damaged part of the roof. He took the time to show me pictures of the area, explain what steps were needed to properly fix it, and then told me exactly what materials he was going to get and how much it would cost before proceeding. I was lucky that it wasnt too much. Overall a great experience with A&A. If/when I need a roof replacement I will be using them. -
Review 33 (2024-05-30 - Rating: 5)
A&A is the best company I have ever worked with for home improvement. They take time to explain every detail of the job to you. Their customer service is amazing and they are not pushy. The crew that is on site are neat, efficient and can communicate perfectly. I will only use A&A moving forward on any home improvements. -
Review 34 (2024-10-11 - Rating: 5)
Ed and his team from A&A were great. I felt a sense of ease and trust from our initial meeting to the end of the project. Straightforward and honest. Thanks Ed! -
Review 35 (2023-12-01 - Rating: 5)
Contacting the A&A office our first time to get a siding quote was easy, immediate, and comprehensive. When Jim came out to prepare the estimate, he was personable and consultative, able to justify costs practically, and patient. Not only did he try to get to know us as people, he made sure we knew the company’s mantra and that he was only a call or text away if there were follow-up questions - and he was.We were told the work would be cleaned up thoroughly, and I did not find a shred of leftover material or trash in the yard once the project was done. The team was respectful, somehow did not disrupt traffic on our busy intersection, and Dave even helped guide us out of our driveway the first day when unloading materials.It’s clear Chris and Barbara have cultivated a loyal culture with careful selection of staff/partners/contractors, and we love that they are local. The flexible payment options + warranty was the cherry on top and a key driver for us moving forward.We are grateful for their service, and would happily recommend them / seek them out for future work! -
Review 36 (2024-01-02 - Rating: 5)
A&A completed a siding job on my house a year ago. Ed was excellent to work with during the entire process. The team did an excellent job and the house looks great. They took extra steps to insure a quality installation that we would be happy with long term. Even a year later, people remark at how good the house looks now. I would not hesitate to use A&A again for another job. -
Review 37 (2024-07-11 - Rating: 5)
Just moved into a new home and needed to have the fascia and gutters replaced. I called A&A Services and they gave me a quote. While not the lowest quote I don’t believe the work quality could have been any better. I would definitely recommend them for similar jobs. -
Review 38 (2023-07-23 - Rating: 5)
We hired A&A Services to replace our windows and siding, after getting quotes from 3 other companies. I would highly recommend this company for any home project. We felt very comfortable hiring them. The workers were prompt and workmanship was excellent. Also, we liked that it was a local company who has been in business for years! We love our windows!!!! We love our Sterling Grey siding which is bright and neutral!!! -
Review 39 (2024-09-27 - Rating: 5)
Updated our Harvey windows in the master bedroom. They were great to work with, great communication. Highly recommend. -
Review 40 (2024-03-13 - Rating: 5)
This is the fourth job A+A have done for us and it was the largest, 2 doors, 5 windows and complete siding job. From meeting with Sean, who has a vast knowledge in this business, he came up with plan that was detailed in scope. I had received quotes from other companies that were not as detailed as Sean quoted figures. I cannot thank Sean enough for giving his suggestions, we would have been lost without him. The job was broken down in three parts, windows went in first and the crew were outstanding in their professionalism, and craftsmanship. Next siding, Sean introduced me to the head of the siding crew Leo. Leo ran his crew in a professional way. Showing up each day at the same time working tirelessly throughout. His crew cleaned up the work site each day. I overheard a conversation with one of his workers telling him “Ok is not good enough it has to be perfect.” I can’t say enough how this crew took pride their work. Dave the project manager checked in as the job progressed. The doors were the last to go in and again the crew was outstanding. All during this job I was constantly updated on what was next. I never had to wonder. When the job was completed the dumpster was pulled the same day. The site was cleaned up perfectly. There was no waiting. This company is a well oiled machine, they take pride in their work, are dependable and trustworthy. And if I could give 10 stars I would. Thanks to the numerous A+A employees who participated in this large project. You hit a grand slam.With Great RespectBill and Christine Raucci25 Proctor CirclePeabody,Ma. -
Review 41 (2024-01-18 - Rating: 5)
Such an easy process from start to finish! We had a skylight we put off replacing until the latest rainstorms hit and did some serious damage. I called A&A and easily set up an appointment for an estimate. Jim the sales rep was super honest and informative and answered all the questions I had and provided us with a very reasonable estimate. Once we confirmed that we wanted to move forward with the job, they came within 3 weeks and it only took a few hours. Honestly the easiest home project we’ve done so far. Everyone we dealt with was very courteous and professional. -
Review 42 (2023-11-13 - Rating: 5)
We used A&A Services for a full roof replacement. From start to finish Ed and his team were professional, courteous, on-time and did a fantastic job. They managed the project from start to finish, even perfectly staggering the timing of material\toilet\dumpster delivery and subsequent pickup. When I mentioned one additional item that needed to be addressed, they were so responsive and immediately took care of it. We could not be happier with their service and responsiveness, and plan to use them again in the future for other projects at our home. -
Review 43 (2023-05-21 - Rating: 5)
I have used A&A for 3 different household projects. I have been extremely satisfied with the work they did. They were reasonably priced and the workmanship was exemplary. I was especially happy with the clean up after each job was completed. Also, they made sure I was satisfied with the job they did and addressed any concerns I had. Jerry, Scott and Willie were great! I will definitely use them for future household projects. -
Review 44 (2023-09-16 - Rating: 5)
I found this company on Google after searching for many companies; the 4.9 stars ⭐️ with multiple reviews stuck out to me. Initially received a quote from another company that was DOUBLE the price for the same work. Clearly other company was overpriced so the insurance claim would not provide the funds requested for this project. I found A&A, they came out for consult almost immediately. A&A forgot to send me a documented quote but after contacting them, they apologized, took responsibility and rectified the situation right away. I gave them deposit, they flagged my project as immediate due to active leak in roof, did a temp fix a wk later and came back within 3-4 days for actual project which took 11 hours and it was done. Jeremy Fanning was the young man I dealt with and he was very knowledgeable. He also went above and beyond for my family. I highly recommend A&A and will be using them for my gutter service in the near future. Jeremy is an asset to your company and he is the reason we went with this company after meeting him. If you are looking for someone to complete a roof project, gutter service, or any exterior service, reach out to A&A and ask for Jeremy as your sales rep - he will take good care of you!-Customer, Andrea Satterwhite -
Review 45 (2023-07-28 - Rating: 5)
Just loved the service and communication. What they promised they delivered and the staff and team that installed the windows did such a great job! I would use them again if need be. Added some pictures so you can see how great of a job they did! -
Review 46 (2024-12-19 - Rating: 5)
A&A came out to take a look and provide a printed quote within a couple days of my call. We scheduled my roofing work when it was going to be “weather safe”. The guys came out and did the work quickly. The supervisor keptMe informed of progress all the way. A&A had been my ‘go to’ for roof and gutters! -
Review 47 (2022-10-05 - Rating: 5)
From the initial meeting and quote from Jerry Claveau to installation yesterday of our 3 new skylights, A&A Services was professional, friendly and reliable. Installation was fast, new skylights look great, and they beat the rain. We highly recommend A & A Services. -
Review 48 (2024-04-10 - Rating: 5)
AAA services did work at my home yesterday.The job was done perfectly. Good clean up and excellent results of the finished construction of door and frame installationI highly recommend this companyFive Star ratingThank youMary D -
Review 49 (2024-09-20 - Rating: 5)
A & A has ones again done a wonderful job in their work at a fair price. We have used them many times and will continue to do so. So far they have done skylight, siding, and gutter work on our home and we are very happy with all our repairs with them. -
Review 50 (2023-11-02 - Rating: 5)
I had some gutter, downspout, and trim work done by A&A. They came within a day of calling, I explained what I wanted done, he explained how they would do my project, provided a firm quote on the spot. I hired them, they gave me an approximate date, at that time I called, firmed up the day, 4 workers showed up and were able to get everything done in one day. Very simple process, fair pricing, and execution. There were a couple things not on the work order that they fixed for me as well at no additional cost. -
Review 51 (2022-09-30 - Rating: 5)
First, we had thought it could cost more -- they were well within our budget. We were impressed by their proposal and material selection. In setting up, they were very careful in protecting the house while working. They did a very good job in the course of a single day -- with additional clean-up the next day. Their cleanup was meticulous -- using a magnet to pick up loose nails! It looks great, and I expect it to last a very long time. I would highly recommend them to anyone looking for a new roof.They also replace our old and sagging front door. Another excellent job. -
Review 52 (2023-08-25 - Rating: 5)
All in all, having A&A work on our house was a great experience. Communication was reliable, workers are were friendly and efficient, and the house looks so great upon completion. We got our house resided and trimmed, and they completed in less than a week, including a couple changes. Jim was great as the point man and has followed through on a couple things that needed attention after the crew wrapped up. -
Review 53 (2022-11-04 - Rating: 5)
We had a fantastic experience working with A&A Services. We needed windows and French doors installed, as well as a skylight and work done to an entry door. Every person we interacted with - from Jim on the sales team to the foreman for the project to the folks in the office - was great. The communication was excellent at all times, you could set your watch by the arrival times of the crew, and the work was completed in a professional and high-quality way just as we had hoped. One measure of any home improvement companys trustworthiness and commitment to customer service is how they respond when things dont go according to plan. There was apparently a miscommunication about one component of the total project. We called and let A&A know, and they responded immediately, sending a crew back right away to take care of things. We were so impressed by the responsiveness! My husband Steve and I recommend A&A highly and are planning on contacting them for our next project. We are so glad we decided to go with them! -
Review 54 (2023-11-28 - Rating: 5)
If you care about your home and want work that is done to the highest of standards then A&A Services is for you.We had a real dilemma on our hands with our large 173 year old home as it was in need of a complete exterior rehab. The easy thing to do would have been to vinyl side and sell. The house has been in the family for over 100 years and is of some historical significance. So after much deliberation we decided to commit to a complete exterior restoration.After searching online and reading all their outstanding reviews we called A&A. Based on our first meeting with our salesman Ed Burge we had pretty much decided on contracting with A&A. This was going to be no small job but Ed was able to guide us through what we would need to do to restore our home. Ed is very knowledgeable about all the products and principles of construction. We decided on 45 windows with all new PVC trim and sill faces, replace old shingles with cedar clapboard siding, aluminum wrap all freeze and fascia boards, new gutters and downspouts, 3 storm doors, make any needed repairs to the body of the house and replace any rotted wood. We felt for the amount of work needed the estimate was very fair. Ed informed us that the job would take at least a month and it would be difficult living in a construction zone but in the end “it will be worth it.”First Scott and his crew came in and replaced all our windows from cellar to attic. The guys were very considerate of our home and covered our belongings with plastic and cleaned up any mess created inside our home. Scott also designed and constructed a prototype of the exterior PVC window trim for our approval which was historically accurate for our home.Next Leo and his crew came in and stripped the house and did all the exterior renovations. We cannot possibly say enough good things about Leo, Luis and Ricardo. Leo is a perfectionist who takes great pride in his work and we really trust that he did everything correctly. These guys worked super hard, put in long days and cleaned up the work site every night before they left. Our neighbors even commented on how professional and respectful of the neighborhood they were. When we decided during the renovation that we wanted to replace our back porch roof, Ed came out and estimated the job. Dave the production manager got the roofers right out to get the work done so as not hold up the job.Ed and Dave were our “go to” guys during the job. We actually saw quite a bit of Ed and really appreciated his attention and concern. Owner Chris Zorzy came out several times to check in with us. We felt that they cared about us and our home.So now the job is done, the painters are finished and the storm doors have been installed. Our house looks amazing! We can’t believe we live here! Thank you A&A Services for making our dream home a reality. And yes Ed, it was worth it. -
Review 55 (2023-11-28 - Rating: 5)
We’re in the midst of having new vinyl siding put on our house. Really hard working guys working in very cold and windy conditions but they just keep on going. We also had a front door and window installed in the kitchen and they did such a great job. Really happy that we went with A&A Services to get this work done!!Larry & Bonnie Blake in Newbury,MA. -
Review 56 (2023-06-28 - Rating: 5)
We hired A&A Services to replace our windows, 3 doors, and re-side our house. They were always on time, completed everything, were very professional and cleaned up each day. We had a new picture window built, made smaller than the previous one. I had a first hand look at the work that went into this and I cant say enough about the carpenter that built this new space. He even had an idea for framing the new wall under the window that both my husband and I loved. We had 2 crews working on our house, (one for windows and doors, one for siding). All of the crew members were very polite and friendly and listened to our concerns, questions, requests. This clearly comes from the top down as everyone we dealt with treated us with respect.Everyone we encountered were very hard working and excellent at their jobs. We are so happy with the finished product. Thank you for such a great job! -
Review 57 (2024-11-10 - Rating: 5)
Needed repair to facia board along roof line and house siding work.A&A Services is very professional and dependable. -
Review 58 (2023-12-04 - Rating: 5)
We called A&A Services to have gutters put on our house. Ed came for the quote, listened to what we wanted done, and he provided a quote 30 minutes later also detailing the work and materials. When the crew showed up to do the work, they were quick and friendly, and the gutters look fantastic. -
Review 59 (2023-06-10 - Rating: 5)
A&A replaced all of the windows on my house. Ed stayed in communication through a few manufacturer delays and the install went great. The whole team was here and they replaced 17 windows in about 8 hours. They took great care of my house and the new windows are absolutely beautiful. I would highly recommend A&A and will use them again! -
Review 60 (2024-02-10 - Rating: 5)
We hired A&A Services Home Improvement to replace 30 windows, including 2 sliders and 2 casement windows we replaced with double hung windows. From our first interaction with owner Chris Zorzy, our appointment with Sean, through the installation and follow up for a couple minor fixes they were a pleasure to work with.The biggest plus for us was no high-pressure sales or upselling. Sean also checked a dormer roof my husband thought needed to be replaced. He said the roof was fine and so was an exterior door my husband thought should be replaced. He also suggested replacing our Velux skylights with fixed skylights since we never open them. I’m not sure other companies would have been as honest. And their warranty is one of the best. Ten years on the installation and lifetime on the windows, and based on their reviews they stand by their warranty.Scott and his team of 7 were long-time employees (20+ years) and 2 men who installed windows for another major window replacement company. They were professional, respected our property and easy to communicate with. The job was done in 2 ½ days during the coldest week of the year. Despite the cold they did their best to minimize the timing the windows were open to the elements and hung a drop cloth when they were replacing the sliders with windows. When they were done the house was cleaner than when they started.Sean checked in during the installation and afterwards to review the work. During the follow up visit we mentioned a couple minor things we wanted fixed, there was no pushback at all, and someone was out the next week.Finally, we’ve had numerous home improvement projects done over the past 40 years and I think it’s the first time we’ve ever received a thank you note. I’m sure there will be more home improvement projects in our future and when the time comes, we won’t hesitate to call A&A Services Home Improvement again. -
Review 61 (2023-07-02 - Rating: 5)
A&A Services replaced the entire roof of our 1953 Cape, including a large flat roof. Jims attention to detail and knowledge of roofing were what led us to pick them for the job. He was very responsive throughout the whole process. The roof was completed in a single day and the workers cleaned up well afterwards. The quality of work was excellent and we are very pleased with the outcome. -
Review 62 (2023-08-06 - Rating: 5)
A & A Services did the replacement windows and vinyl siding on my house. They had previously replaced the shingles on my roof. I was so pleased with that job I picked them for my replacement windows and vinyl siding job and I was not disappointed. They are the best in my mind. Every thing went smoothly and Shawn and Dave were always available to answer my guestions. Work was the top quality and job site was cleaned every day. Keep up the great work. -
Review 63 (2023-05-18 - Rating: 5)
I needed to replace my 30 year old replacement windows and did the usual seeking estimates from several contractors. A&A Services satisfied all my expectations in both product quality and price. Their no pressure sales rep Jerry and The installation crew led by Scott were grade A. Plus Scott took the initiative to make a small repair to a few roof shingles at no charge. I’ll give them the first call should I need a contractor again. Jack M Salem -
Review 64 (2023-07-18 - Rating: 5)
We interviewed many home improvement companies in the area for a siding job on our 1843 historic home in Salem. When I met Sean from A&A Services I immediately knew this was the company I was going to choice. His knowledge and recommendations for the work that needed to be done was outstanding. I felt very confident he would live up to his promises. Once the job started the workers were there from morning until late afternoon everyday and always cleaning up after themselves. We decided to go with the Hardie Board siding and it does not disappoint. We are very happy with the finished product and feel it was because the whole team was hard working and professional. I would highly recommend A&A Services for your home imporvement needs. -
Review 65 (2024-04-29 - Rating: 5)
Wonderful job on our new Windows. Scott and his team did an amazing job on the installs. Dave answered all our questions. If you want guaranteed quality, and who doesnt you need A&A! -
Review 66 (2023-07-22 - Rating: 5)
Wow. What an amazing experience we had with A&A. We were taking on a large project (new windows, siding, roof, and entry doors) and as first time homebuyers we didn’t know what to expect. From the initial meeting we never felt pressured to purchase anything. They communicated clearly and frequently every step of the way. The crews working on these projects were respectful of us and our property. We didn’t have to worry about a thing. Our house looks now amazing thanks to A&A.I would recommend A&A to anyone. We were simply blown away! -
Review 67 (2024-08-05 - Rating: 5)
Professional, timely, coordinated team work, courteous. Excellent workmanship; cost came in less than original estimate. Highly recommended! -
Review 68 (2022-03-23 - Rating: 5)
I had A&A install windows a few years back in my antique house. They had to custom fit every one, and it was done perfectly. This latest job was replacing cedar shakes on the mansard roof, another job that needs a fine hand. Again, done perfectly.They took great care to protect the garden area, even using plywood; and after clean up, you would never know they were there.Sean, the construction manager, is super thorough, knowledgeable, attentive and responsive, and excellent about communicating at all stages of the job. A&A may not be your cheapest estimate, but you get what you pay for! Theyre really good.--------------March 2022 - I had them back to do another side of the mansard. Outstanding! They wove the corners, and its beautiful. Thanks, A&A! Youre the best, Sean & Co! -
Review 69 (2024-06-06 - Rating: 5)
I hired A&A Services to replace my old roof shingles which included removing the existing shingles. The job was completed in one day and looks perfect.The crew was very meticulous, clean up was thorough and even the next day the foreman came back to do a final inspection. I’ve had them do work for me in the past and will again if the need comes up. Pleasing the customer is a high priority goal for this company. -
Review 70 (2023-02-09 - Rating: 5)
A&A did a great job with our windows and siding. They even fixed the roof over an entryway that has leaked for 20 years that our old roofer couldn’t fix. They went above and beyond our expectations and even did touch up paint on exterior pipes to match the siding and they were very thorough during cleanup. Would highly recommend. -
Review 71 (2022-07-29 - Rating: 5)
I needed the picture window and two double hung windows replaced in my living room. I met with Ed who came by to check out the project. He was friendly, courteous, and super knowledgeable. The price for the project was reasonable, and we were happy to contract with a company who knows the business.On the day of the install, the guys came out. They were clean, took their time to be exact with every step, and kept me informed on what they were doing. I couldnt be happier to have the new windows. The quality of them are top notch! As with any home improvement project, its an investment in your home. I am so happy that I worked with A&A, and will gladly be calling them back for any future projects. My neighbors all asked who did my windows because of how nicely they were installed. Just from the front the house looks brand new! Thanks A&A! -
Review 72 (2023-03-06 - Rating: 5)
We needed a new front entry door, as our current one was old, ill-fit, and falling apart. We shopped around for a few different quotes, but A&A came in to be the most reasonable.Aside from the cost, the quoting process was fantastic. Ed came by as scheduled, and spent over an hour measuring, explaining, answering questions, everything. It was more than just a quote, it was an explanation of work and process. You can tell that these guys care about their work and their reputation. We decided to book the job and schedule an install date.Fast forward a few weeks, and the door was ready for installation earlier than expected, much to our delight. We picked a date that worked best, and A&A showed up on time and got right to work. A little over half a day later, we had a brand new front door, trim, jam, threshold, sidelight, etc... Everything looks, feels, and works great.Come time to cut the check, and the job was done exactly as quoted - not a penny more was requested.Give these guys a call. Theyre local, experienced, and professional, and their work is backed up by guarantees and warranties. Way better experience than Ive had with the big named window and door companies. -
Review 73 (2023-08-27 - Rating: 5)
Buying new windows and finding a professional reputable installer is an experience to say the least. We shopped around and some companies were simply going to pop out our old windows and install their replacement window. We werent sold on that technique. We are always out and about in our town, we noticed A&A Servies working on homes in our area. Sometimes they were replacing a roof, other times a front door or windows. We decided to set up an appointment with them.We met with Jim who was professional and very knowledgeable about the windows that A&A installs and stands by. Jim explained in detail the process of removing our old windows and framing and how the framing is rebuilt to ensure a snug and perfect fit.The best decision we made was to hire A&A Servies for our job. The installation went perfectly smooth. The entire crew was on time, professional and worked very well together until the job was complete. This also included working together with a mason that had to repair some of the stonework around a large window in the front of our home. After A&A Services removed the old large window they gave the mason the space he needed to complete his end of the repair and even lent him a hand on occasion. Watching them work together one would have thought the mason was part of the same crew, very impressive.The best decision we made was to hire A&A Services for our project. The installation went perfectly smooth. The crew was always on time, professional and worked very well together until the job was completed and on time. Scott made sure my house was left spotless!Chris Zorzy, owner of A&A Servies is a very fair and wonderful businessman. We had a small glitch at the beginning of our project and he reached out to us personally to make it right. We were very impressed with how much he cares about his customers and wants them to be 100 percent satisfied with the decision to hire his company.This is a great company to do business with and we highly recommend A&A Servies.Apostolos & Susan Makridis -
Review 74 (2023-12-29 - Rating: 5)
Had my siding done a few years ago and more recently my roof. Worked with Sean who was/has been amazing! When he came to look at the roof he noticed some things with the siding that looked off. Long story short they spent an entire extra day repairing siding issues at no cost! Would definitely recommend. -
Review 75 (2024-02-09 - Rating: 5)
These Guys are top notch from quoting to finishing the job. They explain in detail what was going to be done down to the wire. Youre paying for quality and thats whats we got for a good price.PS The Roof came out amazing. I also like that they were honest whether they the right guys for the job or go with cheaper option somewhere else. -
Review 76 (2023-02-20 - Rating: 5)
A&A was amazing - from the initial review of what we needed, to the breakdown of costs and explanation of equipment and step-by-step of installation. We worked very closely with Ed, who communicated every step of the way. We were informed of when things would be dropped off, when work would start and projected completion. The workers were very fast, efficient and respectful. I would certainly recommend them to anyone. -
Review 77 (2023-07-23 - Rating: 5)
We have always been satisfied with the professional work provided by A&A Services.They have changed all the windows on our house. Today they came to install a new storm door. As expected, the work met all our expectations.Their staff is helpful and attentive. Technicians are knowledgeable, punctual and friendly.If any other work is needed on our house, we know who we’ll call.Trustworthiness is not easy to come by nowadays. We have been happy with all their work and highly recommend A&A Services. -
Review 78 (2022-07-27 - Rating: 5)
The entire interaction with A&A Services was top notch, friendly, and professional. From the initial call I made in response to their mailer, to the demo by their sales guy, to the actual installation - every interaction was transparent and courteous. It felt like we had hired people weve known for a long time. Im glad we chose this local business to improve our home. -
Review 79 (2024-04-12 - Rating: 5)
I recommend A&A Services...they arrive when they say they will, they have a good variety of products available, explained options/features, and the pricing is fair. The installation went off without a hitch, exactly as promised and were thrilled with our new storm door...will likely be calling them back for roofing/siding/gutters. -
Review 80 (2021-04-27 - Rating: 5)
A&A Services is the best!! We just had our storm windows and part of our siding replaced due to storm damage. The team from A&A replaced the siding and the storm windows, they did a fantastic job!! I am so happy the way it turned out. It was less than 2 days for the installation and one day to drop off materials and prep work. There was a supervisor on site the entire time and clearly explained the process and answered all my questions. Matt, Sean, Dave our A&A Representatives, has been with us through the projects and there are never any worries or concerns. Their process from initial contact through quoting, contract, explanation, preparation, installation, and cleanup is flawless throughout. The rest of the crew from A&A services were phenomenal, they answered all my questions while on site. If you are looking for a no worries project handled by professionals and craftsman then A&A Services is the way to go. I will be going to them for services in the future. Again thank you!! -
Review 81 (2023-09-14 - Rating: 5)
Top quality, professional work. A&A replaced 2 bedroom windows from 1935--and we are very pleased with the results. Everyone I interacted with at A&A was competent and pleasant. We plan to use A&A again when we replace the windows in the living room and kitchen. -
Review 82 (2022-11-07 - Rating: 5)
Scott, Willie and Tim installed our beautiful entry door in just 2 days! Ed, the sales rep, was very personable and attentive to mine and my husbands needs; he explained the project in detail, went over our options and what to expect, assuring us we were in great hands. We couldnt be more pleased with the level of customer service and professionalism A&A Services provided during this project. We will definitely be using them for future projects! -
Review 83 (2021-03-05 - Rating: 5)
Over the years, A&A Services has completed multiple projects at my home. The most recent was the installation of a custom exterior door. From the quoting appointment through installation, the process was easy, straight-forward, and swift. The job started on time and was completed in one day. The work area was left spotless. Best of all, the door looks beautiful; a huge improvement to the exterior of my home. The entire A&A team is wonderful to work with and I will surely call on them again! -
Review 84 (2022-04-20 - Rating: 5)
Prompt, reliable and top quality service. AA Services has completed our home siding, windows and doors....the quality of their work and service is A+ quality. The installation guys are unbelievable, courteous, and they leave your property cleaner than when the work started. Ed who is was the salesman is responsive at all times and always came back to inspect the work and to make sure we were satisfied. Will continue to use AA Jobs well done -
Review 85 (2022-02-19 - Rating: 5)
I recently hired A&A to replace my broken windows. The team were very professional, friendly, and knowledgeable. They charged a fair price, and their sales representative was very helpful. The installation process went well, and the team even cleaned up nicely. I highly recommend this company for your windows replacements! -
Review 86 (2022-09-22 - Rating: 5)
We highly recommend A&A Services, who just completed replacing the siding on our house. When looking for a contractor, we had previously talked with two other companies. Very shortly after sitting down with the sales rep, Jim Douglas, we knew we were going to go with A&A. Because of his extensive experience as a contractor, and knowledge of all kinds of houses of all ages, Jim was able to guide and work with us in choosing the ideal siding for our house. We felt that making the finished result right was as important to him as it was to us. It isn’t always easy to have someone work on your home, but Jim was always attentive when we had questions, and the A&A work crew gave us a finished result that we are proud of. Overall, it was a positive experience from start to finish. -
Review 87 (2021-09-14 - Rating: 5)
We have several projects going on at our home and every time we contact A&A services, theyre very responsive, friendly and thorough. Weve called them back for several projects and are always pleased with their service. Ed Burge has been wonderful to deal with for all of our questions and needs. Yesterday Greg and Andrew came out to install our storm doors and the finished product was perfect! They were very kind and professional and made install look like a breeze. We highly recommend A&A Services for any home improvement project! -
Review 88 (2022-01-05 - Rating: 5)
We had 17 windows replaced in our house just a week ago. The team arrived on time and completed the job in 2 days. We have already noticed a difference in warmth and sound. Although we have yet to use the windows the install looks great! We went with A&A because they were not your pushy sales group and constantly remarked if we had any problems to call……I would highly recommend using them for your next job! -
Review 89 (2023-12-20 - Rating: 5)
Ed and RL were great. Both the gutters and the roof were done timely with excellent quality work. Any questions or concerns I had, they took the time to answer and explain in detail. I will be hiring them moving forward with similar projects down the road. -
Review 90 (2022-05-23 - Rating: 5)
We recently had our roof replaced followed by new siding by A&A Services. We are very pleased with the quality of the work and attention to detail. The company was easy to work with and we never felt pressured. The crew was professional, courteous and left the property clean at the end of each day. We highly recommend A&A Serivices! -
Review 91 (2021-09-21 - Rating: 5)
We ordered our new storms from A&A. Everything went fine.They kept us up to date while waiting for materials. We paid the quoted price - no extras or late day additions. Installation happened on the day it was scheduled, everything was left clean and the job was well done. We had one minor issue (one of the storms was a bit dirty outside), which they resolved the following day.Happy to recommend them. -
Review 92 (2023-11-05 - Rating: 5)
New favorite for home projects. Having used 5 companies for different projects, theyre the best. Got a door installed months ago, and its doing well in heat/cold. They dont waste your time or their time during the initial estimate, install, or follow-up repair. Will definitely reach out for future projects -
Review 93 (2023-05-24 - Rating: 5)
I’ve used these guys for a couple of things now. Last year, they replace all of the trim around the windows on my house, the gutters, and fascia boards. They made the process extremely easy starting with Jerry coming out and waking me through everything. Jerry’s strength is communication and he kept me informed every step of the way. There were no surprises. The team showed up on time and completed the job very efficiently. I was very happy. This year we sprung a leak in the roof and Jerry sent a couple of guys out to replace a rubber boot around a pipe. He didn’t try to upsell me on the whole roof even though I know that’s coming. They’ve earned my business. -
Review 94 (2024-01-06 - Rating: 5)
Do not hesitate to hire this exceptional company. They replaced the flat part of our roof that was seriously leaking & flashed the two chimneys. From start to finish the whole crew were professional & did exemplary work. Thankyou so much. -
Review 95 (2020-11-29 - Rating: 5)
We used A & A Services in the past to paint our house, and later to install new windows, so naturally, knowing their quality, we contacted them to repair water damages we discovered on the outside of our house. Sean replied to my request for a quote promptly to set up a time to come and evaluate the extent of the damages and what it would take to repair. Within days we had a quote that seemed very reasonable as well as an approximate starting date. A & A was able to begin work much sooner than expected. The two man crew they sent were both professional and competent. They finished the job sooner than expected, and they were able to add gutter guards in addition to the scheduled project. They did an excellent job and their quote was spot on. We even referred A & A to a co-worker who also hired them. We will continue to recommend them to anyone else we know that needs work done on their home. -
Review 96 (2022-12-27 - Rating: 5)
I was very pleased with my experience with A&A Services. The salesman was very helpful and clear about what the job entailed. No surprises! The workmen were professional. They came in, did the job, and cleaned up after themselves. I expected a big disruption given the nature of the job, but happily that did not happen. I would definitely use A&A Services in the future and I would highly recommend them to others. -
Review 97 (2021-04-14 - Rating: 5)
A&A Services is the best. We just had our roof replaced and it was a fantastic job and a great experience. Less than 2 days for the installation and one day to drop off materials and prepare. There was a supervisor on site the entire time and clearly explained the process and answered all of my questions. Ed Burge, our A&A Representative, has been with us through several projects and there are never any worries. Their process from initial contact through quoting / contract / explanation / preparation / Installation and cleanup is flawless throughout. If you are looking for a no worries project handled by professionals and craftsman then A&A Services is the way to go. I promise you will not be disappointed. -
Review 98 (2021-01-14 - Rating: 5)
I could not be more pleased with the service I received from start to finish. After requesting an appointment I heard back from them within 24 hours and was able to have a sales rep out to my house in 2 days. The sales person who came to the house, Jeremy, was very professional, prompt and knowledgeable. He spent considerable time inspecting the house as well as explaining every detail that went into the quote, which was very fairly priced. They had originally gave me an 8 to 12 week time frame for the project and it ended up being less than 5 weeks. The day of the project the roofers and site manager were very respectful of the house and property and cleaned up every inch of the property (it looked like they were never there). I was so pleased with the process and progress of the first project that I had already set them up to do the gutters at my house as well. I would highly recommend A&A services to anyone looking for home improvement projects! -
Review 99 (2022-11-11 - Rating: 5)
A&A installed new siding, window replacements and gutters on our house. They were professional and highly skilled, using only the best material in the industry. I would highly recommend them. They have totally transformed our house in only two weeks. We have had numerous neighbors comment on how beautiful the new siding looks. We couldn’t be more pleased. Thank you A&A. -
Review 100 (2021-10-04 - Rating: 5)
A&A was prompt, clean and finished ahead of schedule. It was a pleasure to work with them. We had non-traditional sized doors, frames and windows that other companies had a difficult time with. We were very pleased with their work and love the new look of our doors and windows. They also repaired roofing on our walkout that came out great as well. -
Review 101 (2021-03-24 - Rating: 5)
We are very appreciative of A&A’s willingness to take on a smaller project for us which included partial renovation to our back deck and repair/replacement of our house corner boards which had been significantly damaged by a couple of very determined woodpeckers. Ed Burge was informative and thorough in his explanations our options and recommendations for resolution. Scott and his crew did a great job with the work in a timely and efficient manner and we are extremely pleased with the result. Thanks also to Dave and Rachel for their assistance and professionalism in getting the work scheduled. Looking forward to working with A&A in the future and would highly recommend this company. Thank you. -
Review 102 (2021-10-20 - Rating: 5)
After speaking with multiple companies, we decided to hire A&A to reside our home, replace our front stoop pillars and railing, and replace our gutters. We chose them for a couple reasons: They are highly reviewed and known for their quality work, Jeremy didn’t pressure us into a sale but worked to set expectations and solve for our issues, and they provided the best deal. I liked that they didn’t slash prices with their quote like we saw with competitors- they worked with us to win our business but were transparent and honest with their pricing from the start. We’re happy with the quality work they provided and at the price point they gave us. You won’t regret going with A&A! -
Review 103 (2023-04-26 - Rating: 5)
A&A services were above and beyond my expectations. Jerry was very informative and clear with his demonstration. Ive made some signifant purchases this year and had prolonging issues week after week with different companies. I called Jerry to THANK him for making my experience seamless! The people at A&A services have my top ratings!! Thanks guys!!! -
Review 104 (2022-12-28 - Rating: 5)
A&A installed all new storm windows on our Federal Period building on the National Historic Register. They were able to give us the information needed to be included in a grant application and the price was exactly on point. The quality of workmanship was good and they cleaned up every day very well. We will use them again! -
Review 105 (2021-06-14 - Rating: 5)
Used A&A for vinyl siding installation, window trim repair/covering, and siding installation. Estimate process was thorough and done by someone with contracting experience - so we left understanding what work needed to be done and why. It also meant that when the job was done the estimate ended up being accurate to what the job cost. Their installers were professional, friendly, and communicative and left the worksite tidy at the end of of the day. They did a thorough job with cleanup once the job was done. Most importantly, they did a fabulous job installing new siding in our home and it looks GORGEOUS! I would enthusiastically recommend them for your projects! -
Review 106 (2019-03-10 - Rating: 5)
We recently purchased and installed new windows with A&A Services in Salem, MA and wow what a wonderful experience from start to finish! Our home had all original windows which were leaking cold air like a strainer, losing lots of valuable heat and costing us more unnecessarily on our oil bill. During our initial consultation in learning about the windows offered - Vanguard - we were extremely impressed and excited with their high quality and energy efficiency. Our install was also a smooth and amazing experience - so stress free! The work areas were left very clean; it was hard to believe with all the work they did that everything was just as before but with new and better windows. The A&A Services Team was also extremely courteous, friendly and so very efficient. I cant say enough about how wonderful it was to work with the whole A&A Services Team from start to finish. I would highly recommend visiting their showroom to learn about all their services and see their high quality product in person. We are very grateful to have gone to A&A Services for our windows and would recommend this company to all whole are looking to make valuable and worthwhile upgrades to their home! Thank you so much A&A Services! -
Review 107 (2019-12-12 - Rating: 5)
We had the best possible experience with A&A Services-Home Improvement of Salem, who handled all aspects of our job (large condominium building siding) from A-Z including all permits and approvals from the Marblehead Historic Society, and came in on the budget right down to the penny while finishing the job on time.Ed was awesome right from the start, guiding and ensuring a smooth experience. We appreciated his courteous and professional conduct throughout the process and we will definitely work with them again in the future and recommend them to anyone! -
Review 108 (2022-11-28 - Rating: 5)
We have used A&A Services for window replacement, Hardie siding, roof replacement, lead abatement, gutters for the past 15 years. We have always been impressed with the thoroughness of Sean’s sales presentations and the quality of work done by your workers. Their improvements to our properties have enhanced both their looks and their value. Thank you! -
Review 109 (2018-03-07 - Rating: 5)
A & A services is absolutely the best home maintenance and repair company I have ever dealt with. The price was right, the job was done on time and on budget. They were quick to quote then book the time. The crew was courteous and professional. The work completed made a huge difference in my heating cost and the curb appeal of our home. Thank you so much to Chris and Barbara and the whole team. I am a business owner, these guys are top notch! -
Review 110 (2022-11-08 - Rating: 5)
We had new siding, gutters, and downspouts installed and they look great! The sales terms, financing, and the installation process were straightforward (not so with others). Buying excellent, quality services should be easy, and A&A makes it that way. We will definitely use them again. -
Review 111 (2023-10-10 - Rating: 5)
This is our second time using A & A Services for home improvement.They are punctual & professional.We needed the frame of our garage replaced & they did a great job and cleaned up when they were done. -
Review 112 (2021-04-16 - Rating: 5)
A&A Services is a great local company. From the initial estimate to completion of the job their employees were on time and professional. The new gutters look fantastic and as an added bonus my baby napped right through the install! I would recommend that you contact A&A for your next project. -
Review 113 (2019-05-23 - Rating: 5)
A&A Services was the best choice Ive made since I purchased my first house.Before moving, husband and I were aware that our roof would need repair. We contacted several contractors, and A&A Services made us feel comfortable and safe with the repairs our roof needed.The work lasted one day. The crew showed up on time and took several precautions to ensure that my house and the neighbors were safe and protected. They cleaned up after everything was done and you couldnt even tell they had been there; thats how good and professional A&A Services is!Special thanks to Matt Hanson, John OLeary, and Barbara Zorzy. And, of course, to the crew who came to my house and did an amazing job on our new roof! -
Review 114 (2019-07-17 - Rating: 5)
I called A&A Services about a new gutter that I needed installed on our home. Ed came over within 2-3 days and gave us an on the spot estimate. He was thorough, explicit and professional. I signed the contract, gave him the deposit and he was able to fit me into the schedule within a week. The crew came out and completed the installation and cleanup in 3 hours. They were courteous, professional and efficient. I highly recommend A&A Services and will use them again, if needed, in the future. -
Review 115 (2023-10-28 - Rating: 5)
Big job! Replaced 30 windows, removed old siding, Tyvek wrap, installed new siding! .Work was professional and skilled. Company responsive. Loved results ! Would highly recommend A&A services -
Review 116 (2021-02-27 - Rating: 5)
A&A Services did an amazing job on kitchen windows I had installed last year and just had them do a front door and frame this week. Their craftsmanship cannot be beat. I find their employees very knowledgeable in all aspects of carpentry. You will not be disappointed! This is why they’ve been around so long as their work is of the highest quality, in my opinion. B.Marino -
Review 117 (2021-02-12 - Rating: 5)
We were lucky we find A&A Services. They were are third quote on a door repair/replacement. Matt was a straight shooter when he came over to give us a quote. Their price was reasonable and we went with them. The team that came out to install our new door was great. They were extremely professional and did great work. I will definitely use them again in the future. -
Review 118 (2022-03-11 - Rating: 5)
I first called A&A Services to replace gutters that got damaged from a very snowy winter. After that they have replaced my front door and screen door and also removed a wall AC and patched up the wall and they just installed some new windows. Every job they do is always done very professionally .. they are polite and clean everything up before they leave. I highly recommend them for any job that needs to be done. If you’re not sure if they can do a certain then just ask them … I did and they did the it!!Ellie -
Review 119 (2019-04-26 - Rating: 5)
We just hired them again to do more work on our ca. 1840 house, which should say it all! Why? Quality of the work and recommended products, trustworthy estimates and work plan, and wonderful people to deal with -- from the office to the work site! A year ago, they installed new skylight windows. Now they are beginning the process of replacing other windows -- with the complete understanding of our need to make this a multi-phase project for financial reasons. And I deeply appreciate their respect for the age, condition, and attributes of our house. It really needs loving care, and I dont have to worry about A&A. They get it! -
Review 120 (2024-04-04 - Rating: 5)
Great customer service and quality work ! I did a few windows with them and am pleased with their service. They estimated it would take 4-6 weeks for a custom window and it was ready right around the 4th week. -
Review 121 (2020-12-31 - Rating: 5)
Could not be more pleased with the service we received from A&A! From the time we received our estimate until completion, everyone we encountered was professional, personable and knowledgeable. Ed made sure we understood every step of the process. Turnaround time was very quick. All work was completed in one day, with cleanup concluded the next. Very much appreciated how everyone was masked and observed social distancing. Great quality work and very enjoyable folks to be around. Highly recommend! -
Review 122 (2022-04-19 - Rating: 5)
This business did a great job on my roof. They came highly recommended through a co-worker who worked in the trades. They explained everything involved and priced it quickly for me. They did not pressure me to sign an agreement. They thought of all aspects including things specific to the New England climate to combat ice dams. When I had to have some chimney work done unexpectedly, they understood that this needed to happen first. They arranged the dumpster and other deliveries very well, and kept me in the loop. On the day of the job they showed up and were very professional. I found hardly any debris in the yard afterwards, and they answered all of my questions. Crew was very professional and worked very efficiently. They even picked up the lawn sign advertising their business exactly when they said they would. I would highly recommend them to anyone!! -
Review 123 (2021-02-19 - Rating: 5)
A&A Services has now replaced the gutters, installed replacement windows, and replaced the window trim at my home. I am very happy with all three jobs and will be hiring them again in the future. Their pricing was fair, they communicated well, and once they started the work, they finished in a timely manor, and left my house clean. This is what Matt Hanson sold me on, and what his team delivered. That is peace of mind, and it goes a long way. -
Review 124 (2020-08-24 - Rating: 5)
From my first phone call to A & A Services, I found them professional, courteous, knowledgeable, highly organized, and reliable. Everything was explained clearly, all questions answered fully, and all contact - from estimate, to letting me know they had ordered the materials for my job, to the work itself, and to following up to check that I was satisfied - happened when they said it would and how they said it would proceed. They did an excellent job of replacing the fascia and soffit boards. The price was reasonable and fair. I would use A & A Services again, and I will recommend them. -
Review 125 (2019-11-08 - Rating: 5)
We recently had the opportunity to work with Ed and the team at A&A Services in Salem. We live in a 2-unit condominium building and had been trying to identify the best way to upgrade and repair the aluminum window trim and sills of our 3-story building. We knew that the window framing—completed by the original developer—looked worn and that it diminished the curbside appeal of the house. We brought in 3 different companies to bid on the work, and A&A was hands down the best fit for us. During the original assessment and subsequent meetings, A&A Services demonstrated a distinct combination of knowledge, experience, and familiarity with the scope of the project.Ed explained the ins and outs of the work, spent considerable time explaining the terminology, and impressed us by recommending that we avoid certain work that would be expensive and not add much value. Additionally, we learned that we would not only improve the appearance of the windows, but also increase the level of protection against water permeation.When A&A began the work, we were not disappointed. They worked efficiently with much attention to detail. A&A Project Managers stopped by regularly and it was clear how much pride they took in the work. We are immensely pleased with the clean design of the finished project and would not hesitate to work with A&A again or recommend the company to others. -
Review 126 (2020-02-20 - Rating: 5)
Our house was in dire need of siding. It was such a pleasure to work with this company. Great quality and extra details that other companies don’t include. The entire package is worth it. Like a brand new house. Also, they communicated quickly and often and I felt like we were in good hands. You can’t wrong with this company! The work is quality from start to finish and they did a great job cleaning site and protecting materials. We did our job in the winter and We has to stop for rain one day but they made up the time on a Saturday so they would finish on time and exactly for the contracted amount. They have an excellent selection of colors too! -
Review 127 (2021-10-12 - Rating: 5)
Needed to have our badly damaged gutters replaced. We called A&A Services and had a very pleasant experience all the way thru the entire process. From the initial meeting to discuss their different types of gutters, to having to delay our install because our other projects were delayed (A&A was nothing but helpful with delaying our scheduled install). On install day the crew showed up on time and quickly installed the new gutters. Cleaned up and walked me thru what they did. The next day they showed up to make sure all was good and to make sure there were no concerns. Very happy with the entire project. Highly recommend A&A Services. -
Review 128 (2020-08-19 - Rating: 5)
A and A services were very professional and reasonably priced. The owner Chris came out and spent a lot of time speaking with us about repairs needed. We needed a new gutter in the front and new fascias in the front and back. We have an antique house (1870). Chris was honest about what we needed done right away and what we could wait on. The price was very fair. They workers came out a month ahead of schedule and they got the work done in one day. They cleaned up well afterwards. The work looks great! The owner Chris called the day after to check if we were satisfied with the work. I’m so happy we were able to support a local company. I would definitely recommend to others. I plan on calling them back if we can ever afford new siding on our house in the future. -
Review 129 (2019-02-15 - Rating: 5)
I recently had my gutters replaced by A&A Services. The job was started and finished on time. The job site was cleaned up every day and the finished product was impeccable. Every person I dealt with was professional and nice. I would highly recommend this company for any work needed. -
Review 130 (2023-08-24 - Rating: 5)
Chris the owner of A&A is a man of his word and gave me zero issues when dealing with some minor issues with my roof 2 years after the job was completed.Roofing seems to attract many unscrupulous players, but thats not A&D, I wholeheartedly recommend them. -
Review 131 (2018-01-16 - Rating: 5)
The sales representative, the customer service representatives, and the installation technicians were all extremely helpful and knowledgeable throughout the entire process. Everything was well explained in terms that were understandable and any questions were fully explained in detail. The gutters and downspouts are of a solid quality material and were installed on the house perfectly. They work exactly as they are supposed to. The new storm door installed on the house is also of a solid quality material and the installation technician was very detailed with the installation. I came out excellent and looks beautiful.I will be requiring more work done on my home and A & A Services will be my first choice. -
Review 132 (2021-04-12 - Rating: 5)
I could not recommend A&A Services more! We had a terrible wind storm a few weeks back, and our roof was in an emergency state of disrepair. They came quickly to assess the damage and prioritized us once they saw how badly we needed some help. They got it done super fast, working diligently all day long to accomplish the job. Not only that but the cleanup was impeccable leaving no trace behind. A huge thank you goes out to the team for making this happen, my dog wishes they could come back and say hello every day! We will absolutely be using them for future work and you should too! -
Review 133 (2020-01-14 - Rating: 5)
We hired this company to handle several projects for us - roofing, gutters, windows and siding repair. I cant say enough about them. Ed is an excellent ambassador for A&A and is driven to provide excellent customer service, above and beyond expectations. He follows the project throughout and maintains regular communication and provides cost analysis and options. There are no surprises. He is friendly, professional and very knowledgeable. The teams that we were given were ALL wonderful, friendly, diligent, professional, and punctual, especially Juan, Jose, and Aurel. There was not a single team member who did not impress us. We recommend this company with highest mark. -
Review 134 (2019-04-30 - Rating: 5)
A&A was fantastic! I had spent several hundred dollars having someone come do repairs that never seemed to stop the leak and I was having a heck of a time getting anyone else to come out and take a look. Ed from A&A was out within a few days of my calling them and recommended replacing half the roof. They also recommended a few other repairs but were clear to separate what had to be dealt with now to stop the leak versus what could wait. The estimate was fair and when I gave then the green light they told me it would be 6-10 weeks due to their schedule, but were here in 5.Work was done in less than a day even though they found some pretty significant and unexpected damage to the decking when they tore off the shingles. The cost of the additional repairs was also reasonable. They did accidentally damage one of my gutters during the repair but replaced it before I even noticed. I am also always worried about nails being left in the driveway after such a job because of my dog, but they were quite thorough in the clean up and I havent found anything they missed.No one likes having to spend time and money on a new roof but that considered this was about as positive an experience as it could have been. -
Review 135 (2023-03-05 - Rating: 5)
Great experience. Had windows and doors installed with no issues.Crew was very courteous and kept everything clean and neat.Owner Chris was quick to respond to an issue with the windows and to come up with a solution.Would use them again and have already referred them to a friend. -
Review 136 (2024-08-11 - Rating: 5)
Workmen were great. Came back and finished in a timely manner. Would use A&A again. -
Review 137 (2020-07-02 - Rating: 5)
Thank-you to the guys at A&A Services Home Improvement of Salem, Ma. We had our windows and a door replaced this week by an exceptional team of installers. Our windows were over 60+ years old and desperately needed replacing. The job took 2 days and both days they showed up on time and cleaned up everything before they left each day. The guys took extra precautions to wear face masks due to the Covid19 pandemic and to sanitize and clean the work area before leaving our home. We highly recommend this company. We absolutely love our new windows and door. Price was great, work was exceptional...easily a 5 star rating! ⭐️⭐️⭐️⭐️⭐️ -
Review 138 (2022-05-12 - Rating: 5)
I recently purchased a storm door with a built in screen from A&A and I had a good experience. My previous door from the big orange company had a recognizable name brand and it was such a disappointment. The installation was poor , the door was flimsy and I spent hours on the phone with customer service at Andersen and at Home Depot without any positive results. The duct tape was not working anymore so I finally called A&A and I am very happy with the door. Jeremy came to the house and measured ,suggested the best option and gave me confidence that it was worth the investment. The door was installed with care and I now have a door that does not attack me when I open or close it. I would confidentially recommend this company and their line of products. Susan OBrien , Beverly -
Review 139 (2020-07-02 - Rating: 5)
I had a screen/storm door installed. The installer was done in about two hours. He explained how to work the latch, the locks and how to change out the screen for the glass insert. Everything was neat and clean when he left. Neighbors of mine have had work done by A&A and told me how great they were. They were right!!! I wont hesitate to use them again. -
Review 140 (2018-12-30 - Rating: 5)
What a great experience working with this team. Ed was very knowledgeable and new exactly what needed to be done to my home. The crew worked long hours to get everything done in a timely fashion and they took the time to explain or answer any questions I had during the process. I highly recommend their services and I look forward to working with them in the future! Dont hesitate to contact this company for any work you need done on your home. -
Review 141 (2020-03-10 - Rating: 5)
They did an amazing job. Very thorough is describing the best options for what we needed done. When the project began, the contractors worked very diligently and did an amazing job getting everything installed. Everything looks great and more importantly, works well and efficiently. Definitely would recommend for anyone to take advantage of the services A&A provides. -
Review 142 (2019-10-30 - Rating: 5)
A&A Services did the vinyl siding and gutters on my house in 2006. Sales rep Ed Burge was thorough and accurate with his estimate, the crew was clean and professional, and the job was completed quickly. Ed personally checked on the site throughout the process and paid attention to small details we pointed out. The materials and installation were flawless and still like new 13 years later. One small issue that arose several years later after a major storm was fixed at no cost. This companys prices arent the lowest, and the gutter system they sold might have been overkill for our needs, however the quality products and workmanship were well worth it. -
Review 143 (2022-04-12 - Rating: 5)
It was a great experience from the first day. Your company came out and made suggestions on what doors would work and even suggested the color and the storm door. When it came to installation the crew was so professional and they did an amazing job. We just love the new door and storm door. Its made such a big impact on the look of our home. I cant thank you enough. -
Review 144 (2023-12-01 - Rating: 5)
Couldn’t be happier with my new windows, what a boost to my home’s curb appeal. Everyone I dealt with at A & A Services was top notch. They did a fabulous job and I highly recommend them ! -
Review 145 (2022-01-03 - Rating: 5)
A&A proved to be professional from start to finish. They began the work when promised and addressed our specific needs. Some of these entailed rerouting the water to one side to avoid the skating rink which would form on our driveway, removing some unnecessary vents, and adding a bathroom vent. Not to mention that our roof looks great and I know that if any problems should arise, they would address them. This local company has been around for years and cares about their customers. I would not hesitate to call them for any future needs. -
Review 146 (2019-01-03 - Rating: 5)
Whew, did we have a rainy autumn! and our leaky porch roof didn’t let us forget it..:we needed a repair quickly! We got someone right away when we called and they booked a meeting for an estimate within the week. The salesperson that came to the house (Ed!) had been with company a long time and was very friendly, direct and clear. I felt he understood what needed to be done and helped me understand the possible unknowns in the job estimate/attempt to fix. They replaced our porch roof and bay window roof with quality materials. They were honest about the possibility of timeline being in early February weather depending but they fit us in the schedule due to an opening and our job being smaller 4weeks sooner!I appreciate how they would come back at no charge if we have an issue with the work.I would use them again for other repairs. -
Review 147 (2018-05-14 - Rating: 5)
Excellent service and workmanship on the roofing job. All aspects of the job went well - especially from a communications standpoint. The team was responsive, accessible, and efficient.The quote process was well communicated, comprehensive, competitive, and without games-playing and underhanded sales tactics (which OTHER roofing companies absolutely participate in - as I can attest to first-hand).I would recommend A&A Services to anyone, and I will be a repeat customer with them on subsequent home projects. -
Review 148 (2022-08-01 - Rating: 5)
Crew was professional, courteous, and diligent. They worked hard all day replacing a kitchen window and sliding door to our back deck. Both work well and we are pleased with the outcome. Site was cleaned after job was finished. Would reccomend this outfit to the most discerning homeowners. -
Review 149 (2022-01-09 - Rating: 5)
This is my third project with A+A services.They sided my house nine years ago. We replaced the upstairs windowstwo years ago. they replaced the downstairs window last week.the work crews were awesome, and dealing with Sean was easy.I would recommend them for your next house project. -
Review 150 (2023-06-27 - Rating: 5)
Had front entry door replaced. They did an amazing job. Looks beautiful. The whole process was great, from the estimate to the install. Will definitely use them again for window replacements in the future. -
Review 151 (2020-01-03 - Rating: 5)
A & A Services did an awesome job on our roof. I was so happy they could get it done between the bad weather days. They worked around my schedule and the weather’s without an issue. And they did a great job cleaning up when done. Highly recommended. -
Review 152 (2019-02-21 - Rating: 5)
As stated in the ad, fully written estimates without the sales pressure. The people who came to do my roof and install a new front and rear door were hard working and professional regarding the job. I found the workers to be creative and innovated when they encountered a difficult problem. My wife and I are very pleased with the entire operation from beginning to the end. I would recommend this company with confidence. As a matter of fact, this is the only contractor I have ever left a review. I found my guy. -
Review 153 (2023-08-16 - Rating: 5)
A&A Services replaced my gutters, fixed my roofline, and wrapped the roofline with aluminum. They showed me various things that were previously done incorrectly and/lazily. It was clear to me though out the entire process that they were primary concerned with doing things right and customer satisfaction. -
Review 154 (2022-04-07 - Rating: 5)
I cannot say enough good things about this company. We have used them in the past for our roof, gutters, and a siding project. Most recently we hired them to install windows. Their employees are always respectful, professional, and dependable. We needed carpentry around the windows; the work is just beautiful. I feel like when I work with them, I dont have to supervise or worry. That is worth a lot to me. -
Review 155 (2023-08-18 - Rating: 5)
A&A Services was the only roofing company that gave us an honest appraisal of our roof, saying that we only needed some repairs, not a whole new roof. Their work was exceptional! -
Review 156 (2017-06-02 - Rating: 5)
I very much appreciate the skill and professionalism of the folks a A&A Services. They have undertaken several maintenance and repair projects at my home over the years. They not only take the time to fully preview your expectations for the job, but after their service call, they will follow up to make sure everything is satisfactory. And they go farther - when a door installation they did for me several years ago needed a little tweaking a year later, they returned and took care of it. -
Review 157 (2021-05-25 - Rating: 4)
I have used A&A Services twice now and both times I have been perfectly satisfied. The workers are on time, respectful, and clean the work area completely before they leave. The windows I had installed work nicely and look great. I would recommend A&A Services for your home improvements. -
Review 158 (2021-06-11 - Rating: 5)
This is my 5th year in a row that I have contracted A&A services for house renovations. With more years to go! They have rebuilt my sunroom, installed and replaced gutters, entry door installation and 7 new windows and windowsills. They do amazing work and know how to deal with problems along the way! I also get to see the same employees year after year. No huge employee turnover at this company! If you want the job done right and we’ll, use A&A services! You won’t be disappointed!! -
Review 159 (2020-08-25 - Rating: 5)
From the estimator to the finish time of the job-gutters on rear and front of house,roof sealing, replacement of shingles beneath front door-everyone was responsive, professional and on time. The materials used are heavy duty high quality. The workmen kept me informed every step of the project, were respectful and quiet-no music or vulgar language. At the completion of the job the person in charge had me walk around with him to inspect the job and to address any issues. They left the job site clean. Overall We are extremely satisfied and will likely use this company again despite slightly higher than others’ estimates. -
Review 160 (2021-10-09 - Rating: 5)
A&A Services came out to give a review, gave us an honest timeframe for the work then called with a time and date. The crew arrived on time, completed the work and then cleared the location within 24 hours. I would use them again and am very happy with the service. -
Review 161 (2019-06-12 - Rating: 5)
AA Services did an outstanding job on our our roof. They were very professional, promt, and courteous. Chris took the time to explain all that was involved. They did all the extras I asked for in a timely manner, and the cleanup was spotless. Kudoes to everyone we met on the job... Chris, John, Jose, Julio, and Juan, along with the people I spoke with on the phone; all were great. My wife and I are very happy with every aspect of the job. -
Review 162 (2021-03-12 - Rating: 5)
We have used A&A for almost 20 years. Siding, replacement windows, roofing...and I just had to write this review, that their absolutely amazing customer service, follow up and follow through on projects, equals if not exceeds their amazing craftsmanship. If thats possible. Out of a five star rating...I give them a ten! 😉 Best of the best. -
Review 163 (2023-11-14 - Rating: 4)
Weve used A&A on two different projects on two different houses 14 years a part. They just finishedthe latest project and we love it! They basically converted a useless 3-season porch into full-time/year round living space. Added windows, hinged door and a slider. By the way, their Vanguard window is the best. Pricey, but way better than Window World, Rite Window or even Andersen. -
Review 164 (2019-05-20 - Rating: 5)
We had our home resided in Cedar Shake shingles. We are so happy with A&A services and staff. The process from beginning to end was perfection. Staff were all pleasant, responsive, knowledgeable, polite and committed. We fell like we have the most appealing house on our street. We would be happy to talk with prospective clients. Just call A&A ask Ed Berg for our phone number.Carol and Arlene, Beverly -
Review 165 (2018-08-22 - Rating: 5)
I am so happy with my experience with A&A Services. From the experienced Sales Rep to the people manning the phones. Every detail is covered. I have to tell you about the crew that came and installed 14 windows in 2 days. Excellent Excellent. Jose was the lead man and he went above and beyond. We talked about everything. He really was focused on everything every detail. His crew was remarkable as well. Jose led every operation. They worked very hard. They transformed my house back to where it was years ago. They went through every detail on how to work and clean the windows. Not one piece of dust was left behind. It was spotless. They vacuumed with Hepa filters. I am so thankful. Jose came back and talked to me later that night and went over all the work. Such a very devoted and conscientious man. A&A you get 5 stars -
Review 166 (2020-02-10 - Rating: 5)
A&A Services was the perfect choice for a mysterious leaking issue in my home. Sean was able to assess the situation and quickly find the source of the leak. He outlined a clear solution and was able to help with a temporary fix until they were able to come and complete the repair. Every interaction I had with the company was both professional and friendly. I highly recommend A&A Services and wont hesitate to use them again for future home improvements. -
Review 167 (2021-01-11 - Rating: 5)
A&A Services did considerable repair and replacement of porch stairs, rails, porch floor, lattice work surrounding porch floor, re- caulking of seams, and some roof repair near chimney. I highly recommend them! From providing a detailed plan, explaining the job clearly in lay-persons terms, cleaning up thoroughly each day, following up with a post-work inspection, and even making a visit on Christmas Eve to add a strip to the door to keep out the elements, they were terrific. They were also great with communicating their timeline and any delays encountered due to supplies or weather-related obstacles. At every level (sales, office admin, project lead, to the men doing the work), I cannot say enough good things about them, and would hire them again in a heartbeat! -
Review 168 (2019-11-23 - Rating: 5)
I chose wisely and you should too by, employing A&A Services for your next home improvement. I had my roof replaced and I will say from my first contact w/ their office, meeting the owner Chris Zorzy, and then their crew; EVERYONE was professional and pleasant. Chris went through the whole process of re-roofing and showed me a premium product from Owens Corning, and then patiently answered all my questions.The crew were so impressive, a well oiled machine. Juan, the foreman was exceptional, a GREAT Team Leader. They completed the job in one day! ( yes I have a small house, but still !) They were meticulous in protecting the property and they went above & beyond with post clean-up.And most importantly , three nasty leaks Are gone.SO choose wisely , Choose A&A Services. -
Review 169 (2022-11-16 - Rating: 5)
From beginning to end service was wonderful! Jerry, Sherry, Andrew and Doug were all great. Communication was super and the windows are beautiful! Could not be happier! I will definitely spend the word about A&A!Thank you -
Review 170 (2018-10-30 - Rating: 5)
I had four different companies come to my house to give my wife and I estimates for our windows. Ed was the only one who mentioned we needed additional carpentry work done on the frames around the windows. Everyone else just wanted to sell us windows. Ed walked us through the process and explained everything clearly. The crew that did the work was great ! Jose was very helpful. He also explained to me everything he was doing. The widows and frames came out great ! We are very happy.A&A did and A plus job for us ! -
Review 171 (2020-09-21 - Rating: 5)
I would like to thank the A&A Services team for their quick turnaround time for installing 2 skylights. We had a tight timeline and they delivered. Very friendly and professional, easy to work with. 5 stars across the board. -
Review 172 (2024-03-15 - Rating: 5)
Amazing quality. Perfect customer service. Upfront about pricing and time-line. Highly recommend and will be using again. Thank you!! RL, Jerry, and Dave? Where absolutely amazing. Such a pleasure to work with them!!! -
Review 173 (2023-02-08 - Rating: 5)
They did my Hardie Plank siding, very professional, great communication and they were always on time. Sean communicated throughout the whole project and addressed all issues directly. I highly recommend them and I’ll use them again. -
Review 174 (2020-07-08 - Rating: 5)
Everyone we dealt with at A&A was great. We had booked the work before the pandemic, so it had to be delayed, but they were able to complete it recently and followed all the protocols for social distancing and wearing masks. The work was done quickly and professionally. We would recommended them to anyone. -
Review 175 (2020-11-03 - Rating: 5)
Ed and the team did a great job wrapping the eaves and replacing the soffits. Not only did Ed answer all the questions before and during the installation, the team delivered like the professionals you could tell they were. They were done in days, not weeks. The transformation of the house, from peeling soffits and open “bird house” eaves, to the clean look A&A provided is amazing. The clean up was impeccable too. These guys know their stuff, and dealt with a few tricky elements of our old house with ingenuity. I will be using them again for my next house project. -
Review 176 (2019-03-18 - Rating: 5)
A&A did a great job helping us choose and install a storm door. They were very professional and the quality of craftsmanship was excellent. We would definitely work with them again! -
Review 177 (2018-03-01 - Rating: 5)
We bought our windows from Chris at A&A Services in 1998. We never had any issues! Recently a few windows had some broken pieces, normal for their age. I called Chris and he had someone out the very next week to take care of it. He didn’t even hesitate. Now that is customer service at its best. The fact that A&A is still a thriving business after all these years and stands by a 20 year old product says it all for me! And by the way, Chris instructed Jose to check every window before he left. Thanks again Chris! Would totally recommend. -
Review 178 (2022-05-26 - Rating: 5)
I had a very bad roof leak in the back pantry. When A&A uncovered things, it turns out that the roof (it was pretty much original) was very poorly done in the first place. That was fixed and boy is it different (meaning, much better). I also had a stairway window over that roof that was getting ready to fall out. It also had a near useless air conditioner in it. ALL of that was removed and a new and very functional window is now in its place. I can actually get air - and much more light - in the stairway. A&A took great care of my problems. I am happy and will recommend them. -
Review 179 (2020-05-13 - Rating: 5)
I have been a customer of A & A Services since 1997. They have done all of my window & door replacement projects over the years. Their customer service & warranties are second to none. Just had a glass panel fail in my bow window, that was probably installed by A & A Services 13-15 years ago.They came down & replaced the glass panel, no questions asked. I would highly recommend A & A Services of Salem, Ma -
Review 180 (2021-11-23 - Rating: 5)
A&A were professional and expedient in replacing and repairing my roof. It was a big job and they got it done in two days. There were some unexpected repairs that they were very communicative about as soon as they were known. I would highly recommend A&A! -
Review 181 (2023-07-31 - Rating: 5)
They are a cut above. Solid guys who do great work. Theyve done several window installations and other things at my home. Theyre clean, professional,and courteous.And theyre not a highway robbery gang with power tools. You might not find better. But you will find worse, and theyll probably be more expensive. -
Review 182 (2021-07-07 - Rating: 5)
We recently had our front door replaced by A&A. Everyone we interacted with was professional and friendly, and the attention to detail of the work was superb. They did an outstanding job and we plan to use them again. -
Review 183 (2024-03-20 - Rating: 5)
A&A services has never let me down. Always on time, always very friendly and polite, always doing an excellent job, and always cleaning up. Wouldnt hire anyone else. -
Review 184 (2021-05-20 - Rating: 5)
Thinking about new windows, sure you can buy windows anywhere, but look at the whole picture. With A&A service you will get a quality product with staff that take care in putting them in the new windows, in old house. Working in a very neat manner and making the place cleaner than it was found in. This is not my first project and will not be my last. Also they stand behind their work and a real person will return your phone call in a timely manner. -
Review 185 (2020-10-29 - Rating: 5)
A&A Services did a side entrance and a backyard deck for us a few weeks ago, and we couldn’t be more pleased! All work was completed in just under two days as promised. Can’t say enough about the workers....polite, professional and and just great! Quality work and quality product. Would definitely use A&A again!! -
Review 186 (2024-06-07 - Rating: 5)
Very good work , arrived on time , worked all day , got the job done in 1 day , cleaned up everything befor they left , gutters look great! -
Review 187 (2020-12-02 - Rating: 5)
We are thoroughly satisfied with our experience with A&A Services. From start to finish they were highly professional, punctual and knowledgeable. They were very responsive and respectful of our needs. The net result was a wonderful outcome at a very reasonable price. Highly recommend! -
Review 188 (2020-11-27 - Rating: 5)
A&A Services did an excellent job from start to finish with our home and shed residing project. On time and on budget. Professional people who pride themselves with attention to details and in pleasing their customers. We are completely satisfied! -
Review 189 (2024-08-28 - Rating: 5)
We were very pleased with the work that was done on our home (roof and rear gutters). A&A services took the time to explain the process and kept in constant contact with us..The workers were excellent and cleaned up the area when the they were finished. Thanks again to Jerry, Dave, Aurel, and your crews for a job well done. -
Review 190 (2021-10-27 - Rating: 5)
A+ to Team A&A once again.From the initial phone call to the office to schedule an estimate,to Ed.our estimator and to the installation crew everything was great.Loved the follow up call from Ed to see if we were satisfied with the job.We highly recommend them. With having A&A,you will have peace of mind that the job will be done right.We are already planning our next A&A project for the spring.Thank you A&A -
Review 191 (2019-06-29 - Rating: 5)
I wanted to make a special commendation for the professional and careful works by Sean Luddy in setting up this roof replacement project. His honest and open approach won us over in using A&A for this job and probably most future jobs.After the roofers are done; Sean came back and helped us ironed out a few left over that would make the job perfect and he did it as he promised from the start.So thank you SeanWillie Soon -
Review 192 (2022-04-05 - Rating: 5)
Have had for two exterior projects done with found them to be very Professional from ED the sales person to SCOTT the on site foremen . quality was excellent ,offered great suggestions . followed though will all things we had discuss. time frame was long due to materials deliveries but kept me inform all the way. I am doing another project with them now.highly recommend them. kind of wish I had found them sooner then I did.LSM -
Review 193 (2023-06-20 - Rating: 5)
I have been a customer of A&A Services for over 17 years. Every job they have done for me, big or small, has had excellent workmanship, and been completed on time within budget. -
Review 194 (2022-07-20 - Rating: 5)
My new Entry Doors are great! Jim was great during the on-boarding process and followed up all the way through to the end of the job....Greg and his team were skilled, excellent and finished on time with no issues! thanks for a great experience! -
Review 195 (2019-06-24 - Rating: 5)
A+A Services just finished rebuilding and enlarging our deck and it came out fantastic. We also had them replace a set of sliding doors to the basement with a fiberglass hinged door and storm door. Everything looks and works great and you cant tell there were sliders ever there.Were very happy with the work and will be calling on them again.Thank you Ed, Scotty and Willy. Great job.Bob LeBrun -
Review 196 (2020-02-27 - Rating: 5)
We had our windows replaced with A&A. I would say that A&A is a right place to go. Great service, excellent quality job, nice people. Our new windows look perfect and have life time warranty. So happy with the result! Highly recommend. -
Review 197 (2021-02-10 - Rating: 5)
Terrific experience with A&A Services. Totally professional from buying experience right in our home, product demonstration was thorough , and pricing was excellent.. No pressure tactics at anytime. Installation crew was outstanding and left the rooms spotless. Highly recommend! -
Review 198 (2020-03-25 - Rating: 5)
We would absolutely recommend A&A to anyone that has roofing needs. Matt was quick to respond to us when we initially called to get an estimate done. We were given a quote that we felt was more then reasonable. We knew that there would be more work once they started the job because of all the water damage that had occurred, and Matt kept in complete contact with us and they got the job done, quickly and efficiently. They stuck to the quote and timeline as close to as possible. I would most definitely use them again for anyother home improvements that we may need in the future. Thank you again for relieving the stress of having a leaky roof. -
Review 199 (2023-02-07 - Rating: 5)
I am so grateful for the professional, quality work this company provides. I had a great crew of guys here and they did a super job. Thank you Scott, Willy, Aurel and Greg! I will only use this company from now on.Diane Canty