American Leak Detection of Greater Minneapolis

Photo of American Leak Detection of Greater Minneapolis

Located in Saint michael, Minnesota

Address: 5590 Quam Ave NE, St Michael, MN 55376, United States

Phone: +1 763-633-7773

Rating: 4.3

Services

  • On-site services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Swimming pool

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-24 - Rating: 5)

    Our pool company recommended we reach out to American Leak Detection to determine where we might have a pool leak. It started with a very nice phone call to learn about their business and processes to get started. I called on more than one occasion and each time i was met with professionalism, proper information, and genuine concern.The service technician, Dan, was on time (actually early), and initiated his actions. I did not want to bother him but when I did, he was very informative. Not only did he find the leak problem and location, but he explained about it, showed me exactly where the leak was, and offered insight. Dan was great and was very much appreciated. Was so happy to have had American Leak Detection come to the rescue.

  • Review 2 (2024-10-25 - Rating: 5)

    Dan Furman did a wonderful job he was here and efficiently went right to work and got all the leaks fixed within the two hour.

  • Review 3 (2024-09-06 - Rating: 5)

    Daniel was wonderful. He systematically evaluated our pool for leaks . He clearly explained what he found and patched up our leaks. He was on time and completed the entire job in about 2 hours. Assuming the problem is fixed , very happy!

  • Review 4 (2024-10-04 - Rating: 5)

    Daniel Furman is outstanding In customer service!!! He fixed all my pool issues and was so kind and knowledgeable explaining everything in detail so that I understood and learned in the process. I would ask for him by name!

  • Review 5 (2024-09-12 - Rating: 5)

    We had Detection Specialist, Daniel Furman, service our pool. We were very pleased. Daniel was Skilled, Informative, Kind & Knowledgeable, He remembered us from past service & had some very good advice for us. We would definitely use him again.Larsons in Eagan

  • Review 6 (2024-07-02 - Rating: 5)

    We had a significant leak in our pool. In a short holiday week they were able to send out a technician and identified and fixed the problems (there were multiple) in a few hours. The technician explained things well, was thorough and gave us some pointers on what to do or needed to be done to avoid future issues. This is the second time we have used American Leak Detection and will come back a third time if needed!

  • Review 7 (2024-10-10 - Rating: 5)

    Dan did great work and even hopped into a 60-degree pool to fix our liner leak! Appreciate the service and peace of mind now. Thanks!

  • Review 8 (2024-10-08 - Rating: 5)

    Our pool was leaking, and American came out and diagnosed the problem quickly and accurately. Dan was awesome to work with, and we got everything needed.

  • Review 9 (2024-10-23 - Rating: 5)

    Very responsive and excellent customer service. Our technician, Dan, explained the process and his findings very thoroughly.

  • Review 10 (2024-09-16 - Rating: 5)

    Ask for Dan Furman if you need service. He was awesome! A true professional. He was insightful and answered all of our questions.

  • Review 11 (2024-07-29 - Rating: 5)

    I had these 2 out at my place last Friday. (sorry I dont remember their names) They were very professional and explained what they were doing step by step. Great job finding the leak!

  • Review 12 (2024-09-10 - Rating: 5)

    Dan our tech was friendly and very knowledgeable.Let me know where leaks were and options on fixing.

  • Review 13 (2021-05-02 - Rating: 4)

    Pool was leaking, got referred by my pool company. Service was great. The phone consultation was clear and concise and the approval docs were automated so I didnt have to print anything out or scan it back. The service guys were pleasant and informative. They patched the leaks in the pool liner, and explained what they did. The only thing was the price...I thought it was a bit high at $350 +$50 per patch. The whole thing ran me $550, where last year with a different company it was $300 + $10 per patch. Would be 5 stars if cheaper.

  • Review 14 (2023-06-21 - Rating: 4)

    First time using ALD and overall a good experience - professional, responsive, and on time.4 stars instead of 5 because of the high number of touchpoints and phone calls for them to do one service visit. I was probably on the phone with them for 25-30 minutes with all these phone calls. An initial call to schedule, then they called me later to confirm the appointment, and again a few more days later. I called them the day after service to receive the results and their recommendations, but the report was not ready. Then they called me back and held the report hostage until I paid by credit card over the phone.Suggestion - other companies use a text message to reconfirm the appointment, and they send it only once instead of confirming twice. Please collect my billing info on one of the many previous phone calls instead of another call at the end, or allow me to pay online (its possible through your quickbooks invoice).Will use them again in the future. Thank you

  • Review 15 (2022-07-20 - Rating: 5)

    I was happy with the service I received on my pool, although it seems a bit expensive (that said they come to you, and he spent 3-4 hours performing the tests). They were upfront about the price, and I was not surprised at billing. I was losing about 1.5 inches of water per day in my 20k gallon vinyl-lined in ground pool (anything > 1 inch is concerning and likely indicates a leak that should be found and repaired. You can also perform a bucket test to account for evaporation vs actual water loss). Im confident they will find all your leak locations (they may or may not be able to fix them, depending on location, but they will provide referrals and advice). They performed a pressure test on the underground piping, tested the entire vinyl liner for leaks, and inspected/tested all other potential leak locations. In my case they found and patched a leak in one of the skimmers (that I knew about, but hadnt quite repaired properly), and found a leak on the seal between the steps and the pool that could not be patched, that I did not know about. I was able to contact the pool company for repair, on that one. I think it was worth it just to KNOW what your up against and what the solutions are. We were concerned there was failure in the underground pipes (an expensive repair), and its good to know the piping is sound and to know where I should focus my attention.

  • Review 16 (2022-12-02 - Rating: 5)

    The guys that came to inspect a ghost drip we had were excellent. They walked me through their knowledge, shared their thoughts and allowed me to be present throughout their time. I feel they helped this new home-owner learn a few things and offered some real peace of mind. Very happy with the experience and with their approach to the work they do.Their work is a little pricey, but, when every other plumber apparently had no idea, ALD stepped up.

  • Review 17 (2020-09-15 - Rating: 5)

    Had no idea this type of service was available. Had a water spot on the basement ceiling. I couldnt figure out where it was coming from or if I even had a leak. Rather than rip out drywall, I called American Leak Detection. Within less than an hour, they identified the source of the leak that was causing the water damage. In addition, they also told me of a couple of other things I should look into fixing to avoid future water damage. So happy! Well worth the money.

  • Review 18 (2022-05-09 - Rating: 5)

    Our pool was losing 1 inch of water a day. Tyler from American Leak Detection located the leaks in under an hour and proceeded with repairs. The cost was $550. Very happy.

  • Review 19 (2024-10-29 - Rating: 5)

    We had ALD out to check our pool for leaks. Dan Furman was the tech and not only did he find and fix 3 spots with cracks, he also noted that it looked like the plumbing was done in a strange way. When we had the people out to close the pool he was πŸ’― correct and now we are having the plumbing fixed saving us thousands down the line. This was above and beyond and greatly appreciated!!

  • Review 20 (2021-08-19 - Rating: 5)

    This company is awesome, from the initial call to the actual repair it was a great experience. From start to finish it was less than 24 hours to have someone over to find and repair a leak in our pool lining. Would 100% recommend this company.

  • Review 21 (2019-08-30 - Rating: 5)

    Very thorough, I was extremely impressed! I had a significant and hard to locate leak in my inground pool. Not only were they able to find the leak and fix it quickly, they went through every inch of my pool and systems to insure that all else was good. I didnt know what to expect from this type of a skilled technician and Jon was knowledgeable, personable, friendly and layed back. He was prepared for the task, he worked fast and efficiently getting a lot done in a short amount of time. Their rates seem beyond fair, I was feeling like I got a total bargain as jon whent on to his 6th or 7th test. I can honestly say that this is the only company in the state of MN that could have helped me with finding our leak as others had tried and failed. American Leak Detection really came through for us! After months of fighting a major leak all our problems were solved in the span of 2 hours!

  • Review 22 (2019-12-07 - Rating: 5)

    I run a small pool business, Northern pool And Spa. Specializing in weekly pool service. I do not detect leaks so when a customer asks I always recommend American Leak Detection. And always receive positive feed back on how professional and spot on there service is. If you have a leak American leak Detection will find it for you and every time I have seen within a foot of leak so you do not end up digging up hole back yard and spending extra money on wasted time and effort looking for the leak.

  • Review 23 (2020-10-30 - Rating: 5)

    I hired American Leak Detection to find a septic smell we have been hunting for for a few years. They came out and smoked my vent lines and couldnt find the leak but gave me some areas to look for. I then ripped open some walls looking for a broken vent pipe not to find anything. I asked them to come back now that the walls were open to re-smoke the vent lines. They came back, at no charge, re-smoked the lines and then used a camera to find an underground broken septic line. I was very impressed that they cared enough to come back, at no additional charge, to actually find the broken pipe. Thank you!

  • Review 24 (2017-12-08 - Rating: 5)

    Great job quickly detecting leaks in a return...used a fancy Boroscope to see the leak right on the inside of the pool shell. When satisfied that that was the issue, they decided to test ALL 8 of the returns with pressure testing and underwater microphone/headphone system, and found that 5 of the 8 returns had the same problem. Great attention to detail, explanations, and even re-covered the pool without asking!!!

  • Review 25 (2024-09-10 - Rating: 5)

    Daniel did a good job of explaining the process and outcome of the tests. I will definitely recommend them.

  • Review 26 (2024-10-08 - Rating: 5)

    Dan was super helpful, took time and explained everything in detail and patched our leaks. Thank you for your help!

  • Review 27 (2023-03-15 - Rating: 5)

    Great technicians that solved our Air infiltration problem in an hour and a half. Highly recommend.

  • Review 28 (2017-11-01 - Rating: 5)

    I had some leaks in my pool and they found them right away saving me thousands of dollars by not needing a whole new pool liner$$$$. I would recommend them to anyone with a pool or underground leak.

  • Review 29 (2019-11-11 - Rating: 5)

    When I have a leak on a boiler system or pool that needs to be found, they do it. There customer service is wonderful and they do their best to get things scheduled quickly

  • Review 30 (2019-10-22 - Rating: 5)

    These guys were great. They were thorough, found and fixed several leaks, and were super polite and friendly. Highly recommend.

  • Review 31 (2018-03-07 - Rating: 5)

    This company has the rare blend of great service, fair pricing and superior knowledge of their trade.

  • Review 32 (2018-05-22 - Rating: 5)

    I used this company about 12 years ago. They were extremely thorough and once they discovered the leak and repaired it, they proceded to run through a number of other tests to ensure there were no other issues.It is now 2018 and I have a minor leak somewhere. I will be calling them tomorrow, before the leak becomes a major issue.

  • Review 33 (2021-03-14 - Rating: 5)

    Always first class service!

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