AL-DON Indoor Air Quality Specialists

Located in Saint louis, Missouri

Address: 11740 Lackland Industrial Dr, St. Louis, MO 63146, United States

Phone: +1 314-567-5585

Rating: 4.6

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On-site services

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Comments

Review 1 (2024-12-03 - Rating: 5)
On the Saturday after Thanksgiving, my 84 year old Mother called to say her furnace was not working. Within 2 hours of my initial call, a service technician was in her home and able to fix the problem. Jerry did a great job! Thanks Al-Don!!!!

Review 2 (2024-08-05 - Rating: 5)
Ideal day on a beautiful course. Can’t wait to play again. Greens were pristine.

Review 3 (2024-07-13 - Rating: 5)
Hector showed up on time. He was very courteous, professional. Diagnosed the problem and fixed it in a timely manner! Strongly recommend AL-DON for all your heating and cooling needs.

Review 4 (2024-01-19 - Rating: 5)
We called Al-Don on the recommendation of a family member and we were not disappointed! They were incredibly helpful and easy to work with. One of the parts we needed was ordered and they were able to locate a temporary part so that we stayed warm during brutally cold days. Lisa, Ryan and Hector were all efficient, helpful, kind, and considerate. Would highly recommend this company for any future heating or cooling needs!

Review 5 (2024-01-27 - Rating: 5)
I had a heating issue with the cold- the entire Aldon team was awesome . They were very responsive, knowledgeable, respectful. Bottom line was the entire unit had to be replaced. Install team of 4 went above & beyond to make sure the unit was working! I cannot give enough accolades to ALL of them they went beyond expectations even though ive used Aldon for 40 years & cannot express my gratitude enough. The best! I’ve referred them to every one i know. The BEST! Call them! Highly recommend! Kathy OBrien

Review 6 (2023-07-01 - Rating: 5)
AL-DON was great to work with. They offered me several different HVAC options for my new install. Their prices and technology offered were WAY better than the two other contractors I had received quotes from. The install was flawless. They have great attention to detail and left everything looking professional. I highly recommend AL-DON for all your hvac needs. I got a state of the art Diakin Fit at a price that beat everyone else. Their communication and professionalism was great.

Review 7 (2023-05-11 - Rating: 5)
This company is amazing! Our commercial AC system was not working and it was 82 degrees in the building. They were able to get out to us quicker than other companies and did a fantastic job. Had our AC system was up and running in no time. Alex is an amazing technician and his customer service was above and beyond. Highly recommend for in-home or commercial!

Review 8 (2024-11-21 - Rating: 5)
Great people and great service. Will was the technician and was extremely professional and thorough.

Review 9 (2022-01-13 - Rating: 5)
I am indebted to Al-Don! Our heat went out and they were fast to respond and did excellent work. They were honest and were able to fix rather than replace our boiler. Alex even took the time to show me how to properly look after the radiators and boiler. I can’t recommend these guys high enough for the wonderful work they do!

Review 10 (2021-12-11 - Rating: 5)
We have been using AL-DON for 17 years. They have always been professional and reliable. But recently, they went above and beyond!! We had and issue with our furnace and between Leslie, Lisa and Alex the matter was resolved, at an affordable price in less than 72 hours. I also learned a few things that will allow me to better monitor my unit in the future. Thanks AL-DON !

Review 11 (2022-06-17 - Rating: 5)
AL-DON Is On It!No hot water from my tankless water heater on Monday... serviced and repaired with a smile on Tuesday morning.The service team is always respectful, professional, and has smart solutions for any HVAC issue Ive had over the years.A special shout-out to Leslie-- the smiling voice who answers the phone and gets the wheels rolling when a service call is necessary. She gets bonus points because she laughs at my Dad jokes too! The communication is always excellent-- helps everyone manage expectations.Needless to say... I am tankful to work with AL-DON. Highly recommended.Stephen L

Review 12 (2023-08-26 - Rating: 5)
I called the after hour’s emergency number. I had never used them before. I had no A/C on the hottest day of the year. Within 3 hours they were out, diagnosed and fixed. The technician, Alex, was polite, knowledgeable and professional. Highly recommend!

Review 13 (2022-03-10 - Rating: 5)
We have used Al Don for 37 years. They have always been responsive and professional. Today, I thought our furnace was making a loud vibrating noise. I called, and Lisa came out in a few hours. She checked the furnace and it was fine; she did find a duct that was sagging and fixed it (it wasnt the noise). She stayed and helped me track down the noise-- it was the toilet! Over the years, we have had them install new A/C and furnace systems as well as maintain them. When our AC went out a few years ago, they put in a loaner system until the new one could be put in. We have recommended them to friends who have all had the same experience.These people go above and beyond to take care of us!!!

Review 14 (2024-01-08 - Rating: 5)
I have Jeff and his technicians do the service on my house and my daughter’s house and we are always completely satisfied. I really enjoy the yearly service contract. That way I don’t have to mess with stuff.

Review 15 (2024-11-07 - Rating: 5)
Al-Don literally saved my family’s lives!! When receiving our yearly furnace maintenance, the technician noticed heat coming out of a wrong spot. I had mentioned we had received a new roof over the summer. They climbed up on our roof and realized the heat wasn’t getting out at all and carbon monoxide was filling our basement when our furnace had been on! They fixed the problem left from the roofers and we are all safe!We have used Al-Don for a couple years now and have never had an issue, all the technicians have been great and knowledgeable and always answered all our questions! Thank you Al-Don!

Review 16 (2015-07-12 - Rating: 5)
Al-Don has experienced, knowledgeable, & friendly staff. They have serviced my home for over 25 years & they continue to perform an excellent job & treat me like family. I highly recommend Al-Don for all your heating & air conditioning needs.

Review 17 (2016-07-20 - Rating: 5)
As a realtor, I work with a ton of vendors and HVAC professionals. My experience with Al-Don has been exceptional. From the courtesy of the technicians to the incredible staff in the office, I could not ask for a more polite, efficient and resolution oriented company. Stephanie and Ashley in the office are top notch. I feel comfortable referring our valued clients to them. Impressed!

Review 18 (2024-05-23 - Rating: 5)
Awesome company. Great prices and great staff. Couldnt be happier with their work. Strongly recommend!

Review 19 (2024-11-12 - Rating: 5)
Will did a great job. He took the time to explain everything that he did and anything to keep an eye on.

Review 20 (2019-11-15 - Rating: 5)
I hope you will read this. We have two furnaces and our smaller one, located in a tight space in an attic, went out. We called another mechanical contractor who sent out a guy who couldnt get to the unit b/c the space was too narrow. They then sent a skinnier person out who also couldnt squeeze into the space (or, rather, didnt try) and then sent out an owner who studied the situation. His answer was to tear out the ceiling, move the cold air return, spend $1,500+ on a carpenter and then they could get to the unit and figure out if it was repairable. Then, I asked Al-Don to come out. Alex arrived and squeezed into the attic three times, at great discomfort, and decided it might be a damaged relay. He came back down, got his equipment and went back up to test it and discovered that the relay was fine. Then, he continued testing until he discovered that it was a faulty thermostat - one of the levers inside of the thermostat had broken. He quickly cleaned up, replaced the thermostat and got us back in business at a very low cost and with no damage or reconstruction to do. He went the extra mile that the other folks were not willing to do. Thank You Al-Don and Alex!!! I will be using them from now on.

Review 21 (2016-07-21 - Rating: 5)
I would highly recommend Al-Don Heating and Cooling to anyone who is wanting a professional, honest, compassionate and reasonably priced service and repair needs. They come quickly especially in emergency situations such as in extreme heat when the air conditioning goes out or in the winter when your heater goes out. By the way, the service men are so courteous and respectful and so very nice!

Review 22 (2021-03-03 - Rating: 5)
Called AL-DON to come out as my heat stopped working during the COLDEST time of the year in February 2021. Alex came out the SAME DAY and fixed my furnace right away and explained to me exactly what the issue was. I cannot thank Alex and Al-Don enough for their professionalism, promptness, knowledge and courtesy.

Review 23 (2021-07-16 - Rating: 5)
Al Don is FANTASTIC!! I LOVE Hector. He’s so knowledgeable, thorough, reliable and professional. Would live to have him here each time. You guys are GREAT!!!

Review 24 (2022-07-08 - Rating: 5)
Alex was clear. Competent and honest and a joy to have in my home. He was considerate and respectful of my needs and finances. I will be from now on using Alex and his company!!! Thank you Alex! All of my properties will be serviced by Alex moving forward.

Review 25 (2015-03-13 - Rating: 5)
I have had the zone heating and cooling system for a few years now and works great. They come out twice a year and inspect the units. Alex came out most recently and was very professional and knowledgeable. Explained everything in a way I could understand. First class outfit!

Review 26 (2021-06-18 - Rating: 5)
St. Louis gem. Always courteous. Always call to let me know when they will arrive. I have used Al-Don for my last two homes. Wouldn’t think of going anywhere else

Review 27 (2022-05-16 - Rating: 5)
OMG!!! THE GREATEST, fast proffesional informative and very reasonably priced!I will definitely use them again and again, just hopefully not soon. Thank God for the guy who invented air conditioning and the people that fix em!

Review 28 (2022-08-05 - Rating: 5)
I appreciate the service personnel. My technician is friendly and explains how my unit is working. I’ve been a customer for over 10 years. I have no complaints, only praises!

Review 29 (2023-08-23 - Rating: 5)
They went out of there way to fix a unit on our building that everyone else said could not be fixed and saved me a ton of money. I highly recommend!

Review 30 (2019-06-11 - Rating: 5)
Very knowledgeable, helpful and friendly. My technician had almost 4 decades of experience.Didnt try to gouge or nickel and dime me, just straightforward and in and out.

Review 31 (2021-05-27 - Rating: 5)
Alex our service man filled freon in AC found a leak and ordered part. Great service and great service man. Thank you AL-DON FOR ALEX.

Review 32 (2019-11-21 - Rating: 5)
I have known the Jeff and his team at AL-DON for a long time. You will find honesty and professionalism with this great company.

Review 33 (2021-06-18 - Rating: 5)
Hector was very educational and provided tips on what needed done seasonally to upkeep the condition of our ac. Very helpful, professional and polite.

Review 34 (2022-08-11 - Rating: 5)
Lisa was great! Very thorough and made things easy to understand

Review 35 (2023-06-27 - Rating: 5)
Wonderful service! Our heat had been out for several days, and Alex came out the day we called! He has our house cool and comfortable! Wewill definitely use this company again!!!’

Review 36 (2023-07-27 - Rating: 5)
Terrific service. Very timely and took care of emergency very well.

Review 37 (2021-06-17 - Rating: 5)
The servicemen was friendly and efficient. Our AC was back up and working quickly.

Review 38 (2023-05-24 - Rating: 5)
Al-Don is the best. Always on time, and give the best advice for what you need. Great quality top notch work!

Review 39 (2022-12-16 - Rating: 5)
My boiler floor heating system failed and some companies said the boiler could not be repaired. In the process of doing estimate AL-Don told me the boiler was repairable and they really made the boiler work again. I especially want to thank Alex for his kindness and skill and I will give the boiler maintenance and repairing job to them in future. Thank you again, AL-Don and Alex.

Review 40 (2022-01-07 - Rating: 5)
Always professional and reliable. I always recommend them to my clients

Review 41 (2023-05-10 - Rating: 5)
This is the company I refer to for residential HVAC. Top notch!

Review 42 (2018-09-17 - Rating: 5)
Our AC stopped working yesterday afternoon and I reached out to a friend for the Al-Don info. It was a great decision! Alex was at our home, as promised, by 10:15. He found the issue and gave recommendations on aging parts but didn’t try to put pressure on us, just honest evaluation. He made the fixes and got us up and running really quickly. With such amazing service, we decided to ask about maintenance plans and signed up!! We highly recommend Al-Don and will definitely be recommending them to friends and family.

Review 43 (2021-01-07 - Rating: 5)
Al-Don very professional, tech was friendly and very informative

Review 44 (2016-05-24 - Rating: 5)
I had a full system installed. HVAC ,zone system, water heater and humidifier. They also added an additional kick plate in the kitchen to increase the airflow and added a return air duct. The sales person, Lisa, was very knowledgeable and receptive to the changes that I desired. The installers were skilled, friendly and eager to answer any questions about the installation or the products they were installing. The system works great and I would recommend Al-Don to anyone who needs any of these services.

Review 45 (2018-03-12 - Rating: 5)
Lisa was quick and thorough in providing a quote for what we needed. Brett was professional and meticulous in getting the job done. We couldnt have asked for a better experience and will recommend Al-Don to our friends!

Review 46 (2015-03-03 - Rating: 5)
Jeff, Lisa, and the Techs at Al-Don were great! Did a fantastic job of replacing and installing my furnace during one of the coldest days that we have had in the Saint Louis area. Thank you guys for taking care of my family and providing heat to my house! I will highly recommend you again for my Heating and Cooling needs!

Review 47 (2015-07-20 - Rating: 5)
My experience with Al-Don was exceptional! I had them replace my furnace and AC with an all new Hi Efficiency system. Due to my busy work schedule, they agreed to come out and install on the weekend. They were in and out in less then a day. The crew was right on time and did a very good cleanup when they were done. I noticed very small details that were done that went above and beyond our agreement. I would recommend them for any of your heating and cooling needs.