Black Diamond Experts, Electric, Plumbing, HVAC
Located in Saint george, Utah
Address: 389 North Industrial Drive STE 8, St. George, UT 84770, United States
Phone: +1 385-449-1235
Rating: 4.9
Services
- Online estimates
- On-site services
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Drainage service
- HVAC contractor
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-20 - Rating: 5)
Isaiah was awesome!! He came out to reroute the way the air flowed through the house. Super knowledgeable and explained Everything he did and showed me the before and after pictures. I would definitely recommend Isaiah!! -
Review 2 (2024-09-24 - Rating: 5)
I am very impressed with black diamond and the electrician. He was very professional and thorough making sure that the wiring was safe and installed correctly. He completed the job in a very short time, and since it was a e-car battery charging station in my garage, I realize that it will now be the appropriate charger and safe. I feel comfortable and trusting this company and their thoroughness and their expertise. -
Review 3 (2024-11-20 - Rating: 5)
Brad, an employee of Black Diamond Experts inspected my Furnace and heating system on the $29 special. He was very thorough checking all aspects of my system. He spent two hours and recommended replacing an aging fan motor and sensors sometime in the future. He provided me a quote to replace the eleven year old fan motor and sensors. He was friendly and professional. I will use Black Diamond to replace my equipment in the Spring. -
Review 4 (2024-11-27 - Rating: 5)
Isaiah was wonderful. He was professional and knowledgeable. He fixed the problem in just a few minutes and had us up and running. There was no charge which was great but we really appreciated Isaiah and his work. Thank you so much. -
Review 5 (2024-12-24 - Rating: 5)
Tino did an excellent job. In an hour, he solved a problem that 2 other electricians were unable to figure out. And, on Christmas eve too.We will use him and Black Diamond again every time we need electrical work done. -
Review 6 (2024-07-10 - Rating: 5)
If I could give them a 10 I would! Our AC died on us in this 116-117 degree heat. They responded quickly to help us. Jake was friendly helpful and quick to get us an appointment. The technician Brad was the best! He kept us updated on when he would arrive and arrived in the time frame he gave us. He explained everything and suggested things that would improve our HVAC experience without pushing or doing a hard sell. He was friendly, well mannered and we felt comfortable with him in our home. I would definitely recommend them. -
Review 7 (2024-11-19 - Rating: 5)
We appreciated their coming on the weekend at no extra charge. Robert did a fantastic job explaining the trouble were having with our furnace. He was very good at diagnosing and fixing our problem. -
Review 8 (2024-12-03 - Rating: 5)
Robert showed up on time to fix my mini-split and had it running perfectly within a few minutes. I am grateful he came and will continue to use Black Diamond for my heating and air conditioning services. -
Review 9 (2024-11-06 - Rating: 5)
Sammy and Vance were awesome! They installed our new HVAC unit today. They were professional and thoughtful. Thankfully the wind didnt pick up until they were finished. -
Review 10 (2024-07-17 - Rating: 5)
I want to say thank you to Black Diamond Experts for being so responsive in sending a technician so quickly when our AC unit stopped working. Dealing with 107 degree St. George heat in July is no joke. Our technician, Brad, was wonderful, very friendly, and professional. He explained the problem and our options clearly, then fixed our unit very quickly. Weve had Black Diamond technicians do work for us in the past for HVAC, electric and plumbing. They are all great and we will definitely use their services again in the future. -
Review 11 (2024-07-12 - Rating: 5)
While many others could not help us Black Diamond were able to get here quickly. Santos Torres was our technician he was fast through and understood the problem we were having. He was everything you want in a technician and then some! The person answering the phone was polite and took care of us quickly, keeping me updated of the technicians location and time he would arrive. I highly recommend them -
Review 12 (2024-10-02 - Rating: 5)
I would highly recommend Black Diamond for all you electrical and plumbing needs. Shandon was very professional and informative. He upgraded 3 electrical outlets for me and he answered all of my questions regarding upgrades that I want to do in the future. Great company! -
Review 13 (2024-07-23 - Rating: 5)
Our A/C unit went out during one of the 100+ degree days around 3 in the afternoon and even though they said they wouldnāt be able to come until the next day, they called back with a available tech that was here by 4pm that day!! Brad in St.George was amazing , friendly and had our unit running perfect in a short time. The company as a whole is wonderful so glad we chose them as our A/C techs. -
Review 14 (2024-08-23 - Rating: 5)
We have had several techs come out and work on our home for electrical and plumbing. Although not the cheapest option out there, I feel you get what you pay for. Their work is done right the first time and are very prompt and thorough with their warranty checks. The tradesmen have always shown up on time, looked clean/professional, and couldnāt be nicer. We just had Justin and Dacota out for service and we had such a pleasant experience we hope to see them for our next services. -
Review 15 (2024-07-09 - Rating: 5)
My technician was great! He showed up a few minutes before his scheduled time, was very knowledgeable and courteous. Offered me several different options so that I could make the best choice possible for me. He was quick and efficient and cleaned up after himself. Very personable! I highly recommend this company š -
Review 16 (2024-09-27 - Rating: 5)
The technicians were excellent. The electrician found that one of the electric sockets I was having trouble with was originally installed incorrectly by the builder and was a fire hazard.One of the things I had requested was to have another electrical socket installed in a difficult place.He figured out an affordable way to install it that looks good..It feels so good to know my house is safe and taken care of.It is piece of mind whenever Black Diamond comes. -
Review 17 (2024-09-09 - Rating: 4)
Professional and courteous and did clean up my furnace fairly well for the tune-up service. They did send me a bunch of quotes to try to get me to replace things, so i knocked off a star for that because I didnt ask for that and it seems semi-predatory to tell people they need this or that when in reality they dont need it right now. Other than that my experience was good for the ātune-upā they did. -
Review 18 (2024-06-19 - Rating: 5)
Justin came out & did the A/C tune up on my house. He was super efficient & gave me some tips on how to get the most life out of the 10+ year old unit. He cleaned & checked everything & found a part that needed to be replaced! Thankful that repair was done today rather than our blower going out in the middle of summer. This is the 4th Black Diamond visit Iāve had since joining the VIP program earlier this year & every time has been great! Canāt recommend them enough. -
Review 19 (2024-12-03 - Rating: 5)
Very knowledgeable and kind. They also communicated well so I didnāt have a confusion about when they would show up. The technician was clear as to what options were available but never pushy. -
Review 20 (2024-11-14 - Rating: 5)
We had Isiah come out to do a tune up on our system. He was very polite and thorough, explained everything well. I only gave 5 stars because thatās all it would let me do! -
Review 21 (2024-11-02 - Rating: 5)
Great service! Accomodating, responsive and came up to my cabin in Duck Creek Village the same day - highly recomend black diamond experts!Nicole verhagen -
Review 22 (2024-08-22 - Rating: 5)
We had a wonderful experience with Black Diamond. Toni Molina was excellent. He explained the new smoke system. Very knowledgeable and would ask for him for our electrical needs. -
Review 23 (2024-04-10 - Rating: 5)
I needed a light wired into my living room. The room had no lights installed when the house was built. I requested a quote on the weekend. Shandon showed up on a Tuesday morning to give me a quote. The quote was fair priced and Shandon was polite and professional. He was able to schedule the work to be done the following morning. Dylan and Jonathan showed up right on time to do the job. They were polite and professional. My new ceiling fan looks great. I had a great experience with them! -
Review 24 (2024-11-06 - Rating: 5)
Tino was excellent. His work was great. Walked me through the process. Heās a great electrician and hope to have him back doing more work in the futureDave G -
Review 25 (2024-09-26 - Rating: 5)
Awesome company makes me feel that my house is safe and in order. They let me know any concerns but no pressure in getting things updated..Justin with HVAC and Tino with Electrical were awesome!! -
Review 26 (2024-09-04 - Rating: 5)
They came out over Labor day weekend and provided an estimate on what needed to be repaired on my condensing unit at no cost. As Iām presently out of town they told me it would be ok to wait until I returned home to discuss their recommendations. When was the last time a service company would provide a diagnosis of the problem along with repair options at no cost. That rates high in my book. -
Review 27 (2024-10-17 - Rating: 5)
Technician Brad was very courteous and professional. He explained the work involved and the cost up front so I knew what I was getting for my money. I highly recommend Black Diamond Experts. -
Review 28 (2024-08-28 - Rating: 5)
We just had Santos Torres in our home and wanted to share our experience with him. He was thorough in his work and explanation of what services you offer. We heard of Black Diamond from your TV ad. -
Review 29 (2023-04-04 - Rating: 5)
Nate came out to Kanab to install hose bibs today, was on time, prompt and very polite. He explained what he was going to do and answered my questions well. Great technician, efficient and a pleasure to work with. -
Review 30 (2024-09-04 - Rating: 5)
Home air conditioner quit cooling on Sunday evening. Contacted Black Diamond on Monday Labor Day. They said they would have somebody out in the afternoon. He arrived as promised, diagnosed the problem and had everything working that afternoon. I highly recommend Black Diamond. -
Review 31 (2024-07-03 - Rating: 5)
Black Diamond Experts were able to come to our house the same day I called. Everyone else said they were 2 weeks out. They arrived when they said they would and delivered service like no other home service company. Sammy in particular went above and beyond when replacing our HVAC system. He addressed issues with the HVAC roof vents left by our builder 19 years ago and he even fixed the utility light in our HVAC closet. The entire job was very clean and professional. Seriously amazing service! -
Review 32 (2024-08-06 - Rating: 5)
What a great service call. Answered questions, found wasp nests and did a thorough cleaning of our air conditioner unit, inside and out. Santos is a very knowledgeable technician. -
Review 33 (2024-11-12 - Rating: 5)
Justin was very professional & accommodating in servicing my furnace tune up needs! I would definitely recommend Black Diamond for any services needed:) -
Review 34 (2024-07-24 - Rating: 5)
Justin came out to service and diagnose multiple leaking mini-splits at our company today. He was kind, professional, efficient and knowledgable. His estimate for a repair was straight forward and we are looking forward to having him back to complete that work. Thanks Justin! -
Review 35 (2024-08-26 - Rating: 5)
Black Diamond was great! I needed a HVAC routine check. They came out and got everything inspected and cleaned up. Definitely will use them again -
Review 36 (2024-10-02 - Rating: 5)
The service technician was knowledgeable, fast, and respectful. He explained what each diagnostic test indicated and the status of both my furnaces. He also made certain the areas he worked were clean when the job was done. -
Review 37 (2024-11-07 - Rating: 5)
Brad and Justin were amazing!! They were very efficient and polite. We have a working heater thanks to them!! -
Review 38 (2024-10-31 - Rating: 5)
Tino was wonderful. He explained the problem very clearly and also explained some of the electrical things to do with the house. He gave me peace of mind. -
Review 39 (2024-08-20 - Rating: 5)
Tino Molina did an incredible job, quickly identifying and fixing the electrical issue we were having. I appreciate his thoroughness and honesty, he definitely went above and beyond! -
Review 40 (2024-07-31 - Rating: 5)
These guys have done a lot of work for us. They recently installed an AC unit for us. I scheduled it two days after they gave me an estimate, and it was a 1 day install. Awesome! -
Review 41 (2024-09-30 - Rating: 5)
Robert Chappell serviced my HVAC Friday, and I could not be happier! Not only did he check and service the main system, but the split as well. After a hand wash clean, the outdoor condenser looks brand new! He was on time, and professional. Thank you! -
Review 42 (2024-10-09 - Rating: 5)
Tino was fantastic! He was very timely, very kind, knew exactly how to help me, and solved everything with ease. I will absolutely hire him again for all future electric problems!!! -
Review 43 (2024-11-07 - Rating: 5)
Super great company! They came out the same day, helped us find the exact problem and had it fixed within a short time. Also very polite with concern to things!! -
Review 44 (2024-12-05 - Rating: 5)
The only people I trust to work on my house! They go above and beyond the others. Do yourself a favor and call them first, youll be happy you did! -
Review 45 (2024-07-03 - Rating: 5)
I had an issue with my ac freezing up, its was serviced by black diamond last year but this year was acting up. I posted on the yardsale page looking for advice and management actually called me and talked it out and turns out we had the wrong filter in! They brought me a new filter. Amazing customer service, companies donāt care like they used to. So glad to see one that still does! Iām so impressed and grateful! -
Review 46 (2024-12-31 - Rating: 5)
Robert itās a great worker . Very nice and knowledgeable. I will want him to do any work if I need it. -
Review 47 (2024-07-09 - Rating: 5)
Dacoda was wonderfully professional and knowledgeable. He was quick to diagnose and fix our water heater. He was very friendly and communicative. I would use his services and Black Diamond experts again in the future. -
Review 48 (2024-06-07 - Rating: 5)
Santos was great! He did a tune-up and gave me a few recommendations how I can make my house cleaner. He gave me a very reasonable price for the recommendations. I believe Santos represented the company well. I wish there were more people like him! -
Review 49 (2024-06-19 - Rating: 5)
Had my 30 year old HVAC replaced! With it being that old it was difficult to make modern things fit, but Black Diamond always has my back! They were quick to get things switched over for myself and my two kids! We love our new system and are excited to have it for many years to come! -
Review 50 (2024-07-03 - Rating: 5)
Brad was great. He diagnosed my issues and replaced a breaker and re charged the system. My house is back to being cool after a week of 80 degrees. Thanks Brad and Black Diamond! -
Review 51 (2023-12-01 - Rating: 5)
Our thermostat and a/c unit went out and Jacob did a fantastic job getting it fixed. Super professional, friendly, knowledgeable, and he explained the problem in a way that was easy to understand. Our a/c unit is older and we appreciated his expertise in working with it and finding the needed parts. He also took the time to program the new thermostat and explain how it works to us. Highly recommend Black Diamond, our heater/ac is now working great! They also did the wiring for our hot tub a couple years ago and did a great job with that as well. -
Review 52 (2024-09-16 - Rating: 5)
My family called Black Diamond explaining how my 90 year old dad needed his water heater checked out due to it not staying lit. With my sister and I both living out of the area we didnāt know who to call. A neighbor had used black Diamond before, and recommended them & mentioned they had techs all over Utah. She gave them a call and they were prompt and made sure he would be there morning. The technician came out and took care of not only his water heater, but also preformed preventive maintenance around the house and made sure my dad is able to use his fixtures with ease. Very grateful we have a company that we can rely on down there! -
Review 53 (2024-09-04 - Rating: 5)
Came and gave complete info on the issues and then made needed fixes in an efficient manner. Easy to talk with and left me with a sense of the job was completed -
Review 54 (2024-08-31 - Rating: 5)
Robert took care of my momās A/C he was very knowledgeable and accommodating. I highly recommend Blackdiamond. Make sure you ask for Robert. -
Review 55 (2024-06-13 - Rating: 5)
Santos was personable, professional and efficient. He did a great job. We would recommend him and will be glad to have him back. He is an asset to the Black Diamond organization. -
Review 56 (2024-02-13 - Rating: 5)
Brad comes and does a tuneup of our air conditioner and furnace unit every season. He is amazing. I love Black Diamond because they take care of us but donāt push any services on us. They make recommendations and then if we donāt want to do it, they move on. Itās not a salesman experience. Everyone is very friendly and very easy to work with. -
Review 57 (2024-05-01 - Rating: 5)
Black Diamond is always so great to work with. Theyāre able to offer same day service with quality work. Shandon and Eldon were able to quickly identify and correct the issue all for a very fair price. Thank you! -
Review 58 (2024-05-29 - Rating: 5)
I could not be more happy with the service we received today from Black Diamond. We had no a/c in our bedrooms. They responded quickly and promptly identified the problem. Brad was our service repair man. He clearly described the problem and what repairs were necessary. He made repairs and we are back to a cool nights sleep. Thank you, Brad. -
Review 59 (2024-10-09 - Rating: 5)
They always do a good job. They are knowledgeable and recommend upgrades as necessary and dont go with a hard sell if you arent ready. I appreciate the service!!! -
Review 60 (2024-07-05 - Rating: 5)
Ive always had good things to say about them. Friendly technicians and knowledgeable. They always explain everything and offer warranties and programs for free inspections on HVAC and plumbing. Definitely recommend!! Santos did a fabulous job coming out and inspecting my AC. Very professional and offered me opinions of upgrades to keep my system running smoothly. -
Review 61 (2024-11-09 - Rating: 5)
Came right out. Found the problem called and told us. Very profession friendly and helpful. Will definitely use them again -
Review 62 (2024-06-14 - Rating: 5)
Called yesterday and Shannon was out the next morning and took care of my electric issue. Great service and professional services once again from Black Diamond. Thanks for always helping take care of our home. -
Review 63 (2024-07-09 - Rating: 5)
Happy as usual with Black Diamond. Had some re-ducting work done on our ac. Santos was very pleasant and thorough. -
Review 64 (2024-06-14 - Rating: 5)
Being in the hospitality industry myself, its still surprising to me when you get sub-par service and just grumpy grumpy people. This was not the case with Santos. This man is a true asset to your company. Great attitude and exceptional and personable customer service. Thank you Santos and Black Diamond for another great experience. -
Review 65 (2024-05-30 - Rating: 5)
Sergio was amazing! Very kind, respectful, and great with my dogs. He took time to explain everything to me and sent me pictures of the things we discussed. Highly recommend calling and requesting Sergio! -
Review 66 (2024-05-03 - Rating: 5)
Isiah came out and installed a new smart thermostat for my heating and air. He was amazing very personable! Today he came back after my Internet was installed and helped me figure out how to regulate it on my phone. This guy really knows how to work! Iām very happy with their service and equipment! -
Review 67 (2024-11-04 - Rating: 5)
Dacoda was an outstanding and very polite plumber very professional in his work and did a great job. Thank you, Dacoda -
Review 68 (2024-08-02 - Rating: 5)
The customer service with this business is outstanding. All techs are knowledgeable. Their work is flawless and they clean up after themselves. I would highly recommend over and over -
Review 69 (2024-07-26 - Rating: 5)
Wonderful business, with competent techs, plumbers, etc. Initially I worked a little with Tino who was great, and after that, Isaiah Martinez went out of his way to do a thorough job on our HVAC. A++++++++ -
Review 70 (2024-09-07 - Rating: 5)
Dacoda was very nice, and great to work with. He was very informative about the products and fast to install everything. -
Review 71 (2024-01-20 - Rating: 5)
Black Diamond out of St George is absolutely amazing! Jordan, Lance, and Isiah are very professional in their work and represent Black Diamond well. They take pride in what they do, are very knowledgeable about the products they sell and install, never left a mess, and checked back after install to make sure we were satisfied with our furnace and central air. Jordan reminds us when itās time for a system check-up, even reminds to change our filters to keep our investments running at peak efficiency. I recommend them to all my friends and family and would never consider going anywhere else for our heating/cooling needs! St George Black Diamond is the bomb! -
Review 72 (2024-09-15 - Rating: 5)
These guys are the best!!! They even came out on a Sunday and made everything perfect. I will never go with another provider. -
Review 73 (2024-08-01 - Rating: 5)
I highly recommend Black Diamond for oneās electrical work. Toni was the electrician on our project, he was professional, efficient & a pleasure to work with. -
Review 74 (2024-09-23 - Rating: 5)
Robert and Vance serviced our HVAC and heating systems today Sept 2024 Were now all set for cold weather. Both gentlemen were considerate, explaining what they were doing and finished in a timely manner.2022 What an amazing crew. 7 fantastic men installed 2 mini split ac units for the 2 garages, water softener and Reverse osmosis unit. Lots of electrical work and ac lines installed etc.Thanks to Lance and his team. -
Review 75 (2024-01-19 - Rating: 5)
Black Diamond folks truly are experts! I love working with Jordan Alvey. She always returns my calls. She is professional and courteous. I am always surprised by her knowledge of the HVAC system and figures out how to get the most bang for your buck. She is my go to girl for all of our home maintenance needs. Shout out to Lance too! They are great people to work with. -
Review 76 (2024-08-31 - Rating: 5)
Robert did a wonderful job! We are so thankful he came out and took care of our AC! -
Review 77 (2024-02-02 - Rating: 5)
Brad was awesome and super friendly. The company had a technician out quickly (same day!) for a decent price and wonder of wonders came when they said they would. (Anyone whoās had to deal with repairs knows this is a very big deal). Will definitely be using again in the future. -
Review 78 (2024-12-17 - Rating: 5)
They have been out to take care of a few things and are very knowledgeable about what to do. Very reasonable pricing !! -
Review 79 (2024-02-12 - Rating: 5)
I had the need to change out a detector and it was too high to reach. The noise was tough on the Animals so I called Black Diamond. They sent someone out in a couple of hours which was greatly appreciated. Shandon was our technician and talked me through the entire process and then proceeded to fix the problem. He explained the services that Black Diamond could provide. I was very impressed with this young man, he represented the Company and himself with excellence.Thank you! -
Review 80 (2024-11-27 - Rating: 5)
Isaiah with Black Diamond Experts in St George came to check our thermostat that was malfunctioning. He was awesome to explain to us what was needed. He ran to the shop to pick up a brand new one since ours was still on warranty. He had us up and running in no time. We are on their customer service plan that is worth every penny. Between discounts they may offer, quick response times and their service techs are the best. They explain everything and make sure you have no questions or concerns. Their techs are knowledgeable, polite and personable.The Jensens -
Review 81 (2024-02-27 - Rating: 5)
Sammy and Dillon were by today to clean our vents. They were friendly, kind, professional and did a thorough job. They were clear in explaining what they were doing and careful using the ladder and other equipment in the house. I was especially thankful that they took time to ensure we were satisfied with their work. -
Review 82 (2024-09-17 - Rating: 5)
Very professional and thorough. Took the time to explain in detail my options. If/when there is an issue I know who to call. -
Review 83 (2024-09-12 - Rating: 5)
Robert was awesome. Very professional and personable. Let me know exactly what was going on. Very thorough. -
Review 84 (2023-06-20 - Rating: 5)
Black Diamond Experts were all around friendly, helpful, and professional. I came in contact with several employees and I felt like every single one of them had customer service as their number one priority! They were also clear and informative on what they were doing and why and had the lowest price I could find for a new HVAC system. I called them Friday afternoon and by Monday at 4 PM, my new system was installed and running beautifully. Marc even brought us portable AC units on Friday evening knowing that they couldnt install till Monday; he said he wanted us as comfortable as we could be over the weekend. Im so pleased with this whole experience, even though loosing your HVAC is horrible and expensive, Black Diamond did all that could to make it as painless as possible! Thank you! -
Review 85 (2024-06-07 - Rating: 5)
Dillon Orton and Tino Molina did a wonderful job installing GFI to some of our outlets. Dillon and Tino explained what they were doing and answered any questions had. Highly recommend them for any electrical job. -
Review 86 (2024-07-10 - Rating: 5)
Tino did an amazing job. He explained everything very clearly to me so I could understand what he did. Highly recommend Black Diamond and Tino! -
Review 87 (2024-06-04 - Rating: 5)
Justin was amazing! He really worked with us in a very unique circumstance, we have new twins at home and without AC and on a budget things were extremely tricky but we made it through! -
Review 88 (2023-10-12 - Rating: 5)
Roger and Vance were so friendly and explained all the things they were going to do while at my home. They were even friendly to my pets! They were clean and professional with the right amount of humor. Iād be comfortable having them in my home again and am happy with the Black Diamond maintenance service. Thanks! -
Review 89 (2024-09-17 - Rating: 5)
Robert was great, knew everything about his job. Very friendly & explained his work. Very thorough!!! -
Review 90 (2024-05-30 - Rating: 5)
We had five smoke detectors go out. Black Diamond sent three gentlemen, Tino, Jonathan, and Dillion to install new detectors. This crew took time to explain the process from start to finish. Everything was so professional. I will use Black Diamond in the future for all my electrical needs. -
Review 91 (2023-06-21 - Rating: 5)
Oh my gosh! Best service we have ever experienced in an HVAC company! Landon and Brock were so friendly, respectful, and efficient! They both worked hard at making sure they explained EVERYTHING to us and were very informative when we had questions. Super easy to talk to, and we enjoyed their company in our home. I sent them with a plate of cookies for their trip home because we enjoyed them so much!Marc and Brad were great when they were here on Monday. They were quick to diagnose the problem and set up a plan that works best for us with our new unit.I cant thank them enough for their willingness in coming as far as they did! What a fantastic company! Truly great people. -
Review 92 (2024-07-16 - Rating: 5)
Our air conditioner quit. Called black Dimond .they got someone there in couple hours after short time it was running again cost was great -
Review 93 (2023-10-17 - Rating: 5)
Tino was great to work with. He arrived as scheduled, communicated well with what he was going to do and was very fast and efficient in performing the work. I will definitely be recommending Black Diamond to my friends and family for any future work.Thank you again for your prompt response to our inquiry and work request.Vince G. -
Review 94 (2023-05-24 - Rating: 5)
Black Diamond Experts are truly that the experts in their respective fields. We purchased our home just over a year ago now and have utilized Black Diamonds service extensively since the day we closed. We needed to upgrade our electrical panel, add a sub-panel, replace 2 HVAC systems, and more were some of the initial jobs we had completed with them. Shandon is a great electrician that has done all of the electrical jobs weve thrown at him with ease, he is very honest, reliable and efficient, he took care of all our initial needs with ease and has been back multiple times to address additional jobs weve needed done. Roger has done an excellent job for us with various plumbing jobs weve needed done. Isaiah with the HVAC team has been great with the tuneups we just needed along with a quick fix to the mini split that we had installed in the fall for my husbands office. Lance the area manager is so pleasant to work with and ensures that his team always is doing an excellent job. We couldnt be more pleased with Black Diamond Experts and the work that they have done for us and we will continue to use them. -
Review 95 (2024-09-01 - Rating: 5)
Robert did a great job with fixing our hvac, was on time and explained everything very well. -
Review 96 (2024-06-17 - Rating: 5)
Robert does great at his job. Our A/C unit wasnāt cooling so he came and found the problem and fixed it. Thank you. -
Review 97 (2024-12-04 - Rating: 5)
On time, polite, got the job done, no language issues and a very reasonable price! -
Review 98 (2024-07-01 - Rating: 5)
I really like how Santos explained everything well. He also had recommendations on how to help the efficiency of the compacitor on the AC. Very nice guy as well! -
Review 99 (2024-07-08 - Rating: 5)
Tech Santos is the best! Amazing customer service, very professional, clean and detail oriented. Will recommend him to friends and family! -
Review 100 (2023-07-26 - Rating: 5)
Ive always used another company for these sorts of needs, but they were closed when I needed the help and happened across Black Diamond. Not only did they come within hours, but the price was great, the technician Brock was AMAZING.. I was helping with an elderly neighbor and he was so patient and kind with her- I was very impressed with him, the service, and the price. I am switching to Black Diamond for my own home needs. -
Review 101 (2024-02-10 - Rating: 5)
Brad was our service rep from Black Diamond and he did and outstanding job.Brad showed great professionalism and had a wonderful attitude. We look forward to continuing our Home service with Black Diamond Experts.Sateki was also our water heater rep from BD. Sateki had a minor setback after flushing our water heater. His due diligence to resolve the problem was was undeniably magnificent. He stayed until the problem was resolved and kept a wonderful attitude. We were fortunate to have someone of his caliber and expertise working in our home.Thank you Sateki and Brad š -
Review 102 (2024-04-26 - Rating: 5)
Showed up right on time, friendly and efficient. Checked and flushed out our water heater, water softener, adjusted our water temp and pressure.Explained as he worked through it all.All part of our annual maintenance plan!Highly recommend Black Diamond and Sateki- hoping we can request him each time! -
Review 103 (2023-11-25 - Rating: 5)
We chose Black Diamond because they have always taken care of our home. Santos and his crew installed a new furnace and A/C unit today. They did a great job and were very clean in their work. Santos is a great guy and answered all of our questions. Thanks again for doing such a great job! -
Review 104 (2024-12-05 - Rating: 5)
Dakota was great. He came to do the yearly flush on water heater and also ended up fixing a toilet that I could not repair. -
Review 105 (2024-09-20 - Rating: 5)
Excellent service by Robert today. Thank you Black Diamond for giving me excellent service for 3 years now. -
Review 106 (2024-10-18 - Rating: 5)
Luis and Sam showed up when they said they would, were quick and efficient. Very impressive young men. -
Review 107 (2024-05-23 - Rating: 5)
Isiah from the St George office. Isiah was very friendly, respectful & he kept us updated as he was thoroughly going through our heating and air system!! Highly recommend Black Diamond & Isiah . -
Review 108 (2024-02-06 - Rating: 5)
Dan and Brad came out and took great of our system! They both had some great tips and ideas to keep our system running strong for next few years, and this year is the 18th year for our system!I highly recommend Black Diamond Experts! -
Review 109 (2023-10-16 - Rating: 5)
The service professionals were knowledgeable and willing to share that knowledge with me. They were careful in their work and were always looking for the best solution to the issue. Plumbing problems can be stressful and I liked the fact that the people who work at Black Diamond communicated with me and at the end I felt I had been treated with respect -
Review 110 (2022-10-27 - Rating: 5)
Our AC went out during the STG summer and Black Diamond sent Isaiah to assess the situation. He was friendly and professional as he quickly determined we needed a new unit (it was 25 years old). He also set us up with portable units until the install was complete.Jordan came out after hours. She was very knowledgeable and helpful getting the bid together/making the sale. She also went above and beyond helping us get the necessary paperwork for our insurance company.On install day, Leo, Bear, Brock, and Santos were friendly, efficient and professional. We appreciate that they were able to remove and replace our AC/Heating system in a matter of hours.Working with Black Diamond was a very positive experience. -
Review 111 (2023-07-24 - Rating: 5)
The company, Black Diamond Experts, is very personal and also professional. They responded quickly and Jacob was clean, sharp and acted professionally. His diagnosis of our non-functioning AC compressor was spot on and resolved in minutes. Their service pricing isnāt cheap, but in my case with 105 degree heat outside, 90 on the inside, on a state holiday and needing to leave the following day, I wasnāt doing comparison shopping. My needs were so immediate. Timing was important. I recommend Black Diamond for the reasons that I mentioned and I expect that had the problem been more serious they would still have done everything they could have to resolve it on the same day. Thanks BD and Jacob and the fine coordination by the office staff. -
Review 112 (2023-11-10 - Rating: 5)
Jacob was great to work with!Very thorough, professional and friendly. We are very pleased with Black Diamond and will definitely recommend to friends and family.Thank you again Jake it was great to meet you! -
Review 113 (2024-09-17 - Rating: 5)
Brad and Robert just left my home and what a good feeling it is to know that two experts not only went over my heating system, but they also took the time to explain everything to me. Both were very personable as well as knowledgeble. I have been a customer of Black Diamond Experts for two years now and have nothing but praise for all of their services as well as great technicians! -
Review 114 (2024-03-06 - Rating: 5)
I highly recommend Robert Chapple! Not only was he very friendly, but was professional and thorough with his services. We couldnāt have asked for a better HVAC tech. Thank you so much for going above and beyond with helping us out -
Review 115 (2024-01-30 - Rating: 5)
Black Diamond was very efficient. They gave us a few different options to resolve our issues and were very easy to communicate with. We have used them several times and would again! -
Review 116 (2024-11-21 - Rating: 5)
Had an issue with my AC unit. Got a hold of Jake and came same day to check it out. Super professional and very personable. Found the problem quickly, fixed it and explained it all in a way we understood. Didnt rush the job and even cracked some funny dad jokes. Highly recommend Black Diamond and Jake especially! Thank you so much! -
Review 117 (2024-02-20 - Rating: 5)
I have lived in this home since 2016. It was built in 1998 and the smoke and carbon monoxide detectors are the originals. I have high vaulted ceilings so replacing them is a bit of a challenge. Tino and Jonathan from Black Diamond Experts did a quick and efficient job in replacing two smoke and carbon monoxide detectors and three smoke alarms. Additionally they also upgraded two electrical outlets so that all of my outlets are grounded. Prices were reasonable and all work was well done. I highly recommend them.I also had Crozby from Black Diamond experts come and do a maintenance check on my plumbing and flush out my water heater. The toilets in my house are also originals from when the house was built. It was way past time to have the toilets replaced along with the water valves to each toilet. Crozby was able to find me a great deal on new toilets and replaced them the same day as he checked my home. He did excellent work and I am completely satisfied with the quality of his work. -
Review 118 (2024-11-01 - Rating: 5)
Brad from Black diamond experts was fantastic. Came out to do winter maintenance and checkup on our furnace. Took his time and was thorough making sure everything was working properly, pointing out any additional recommendations. Great guy, great price and great service. Definitely recommend. -
Review 119 (2023-08-01 - Rating: 5)
Everyone we dealt with at Black Diamond was a friendly and helpful professional. Our HVAC system went out yesterday. We had a tech out within hours to check it out and determine the need for a new system. Today, that new system has been successfully installed. Thanks to Brad, Brock, Isiah, and Jacob for their wonderful, courteous, and efficient work. I would highly recommend Black Diamond. -
Review 120 (2024-12-09 - Rating: 5)
Price advertised is the price paid for service $49. Great business, honorable. -
Review 121 (2024-02-07 - Rating: 5)
Absolutely thrilled with the service we received from Black Diamond and our service tech Shandon Miera. Shandon arrived earlier than expected and was able to diagnose and repair our heater in a timely fashion. Black Diamond was referred to us by a neighbor and we will gladly recommend to others. -
Review 122 (2024-08-17 - Rating: 5)
Robert was amazing service technician! He was able to fix our unit fast! -
Review 123 (2023-12-08 - Rating: 5)
Jacob was very friendly and nice. He did a furnace tune up and then presented me with options his company provides. He was informative yet wasnāt a pushy salesman which is wonderful. -
Review 124 (2024-02-28 - Rating: 5)
We had a great team come out to repair several of our mini-split units. They were incredibly professional and pleasant to work with, possessing extensive knowledge about the systems. After diagnosing the issues, they took the time to explain to us what had caused the problems, providing photos and a breakdown of their findings. They also presented us with several options for potential solutions. Although one of our units continued to malfunction after the initial repair, they promptly returned for a warranty visit to address the issue. Black Diamond is our top choice whenever we encounter problems with our HVAC systems, and we will continue to rely on them for all future projects. -
Review 125 (2023-12-04 - Rating: 5)
Had several light fixtures and dimmers to be installed. We received outstanding service from Tino and Jonathan. They were courteous, careful, and precise. They made sure that the hanging fixtures on our patio were hung at exactly the same height. We couldnāt be happier! -
Review 126 (2024-09-03 - Rating: 5)
Shandon did excellent and clean work, was very helpful and friendly. Just perfect. -
Review 127 (2023-09-01 - Rating: 5)
Although my AC has had a few issues since install (both times being mistakes of the installers) everyone involved has been very professional and gotten things taken care of swiftly. The last time we had an issue, the manager showed up personally to fix the issue and even tightened a gas connection he noticed was lose. Ever since then, our water has been hotter quicker. Today, a service guy named Jake fixed the issue the AC was having, but while he was up on the roof he noticed that an there was an opening where water was leaking in. This opening was supposed to have a cap but it came off somehow. Not only did Jake point this out to me, he took pictures for me so I could see the issue without climbing up there. Im not happy with the price or the fact that there has been a couple issues so soon after install, but Black Diamond has made it effortless to get these issues resolved at no cost to me. Im glad I chose them. -
Review 128 (2024-05-08 - Rating: 5)
The workers are knowledgeable and answer my questions. Shandon did a great job and went the extra mile of service.Brad is an excellent hvac worker. I have him come every time and do both my house and my momās. I am very pleased. He also cares and does the best he can for each circumstance I have need of. -
Review 129 (2023-11-24 - Rating: 5)
Had Jake at my home for a furnace tune up. He was very professional and did a great job! He gave us a detailed explanation of how the service went and recommended some options for how to upgrade our undersized system from the previous homeowners. -
Review 130 (2024-02-17 - Rating: 5)
Robert came out to fix the heat for an airbnb that we rented. Unfortunately, it was a Friday afternoon and he didnt have the part on his truck, we were surprised when came back the next day and had the new part and quickly fixed it. Robert saved our trip with a house full of little kids! We need more people like Robert in this world!! -
Review 131 (2024-09-10 - Rating: 5)
Robert is a true professional, courteous and skilled. Also a very good communicator. -
Review 132 (2023-03-01 - Rating: 5)
We had a water heater replaced and it was defective. Black Diamond was so helpful and came out 3 different times to resolve the issue. Robert and Bear were the last technicians that helped us but we also had 2 other technicians visit that were amazing as well. They were always friendly and helpful and stuck with us until the problem was solved. I highly recommend Black Diamond! -
Review 133 (2024-06-07 - Rating: 5)
Robert was efficent and knowledgeable. Worked quickly and was able to find and fix the problems. Would recommend him highly to others. -
Review 134 (2023-04-10 - Rating: 5)
Black Diamond tech came in last week to do routine furnace checkup. System needed repairs. We determined it made more sense to replace both the furnace and the central air. Landon, Leo, and Santos did the full removal of the old and installation of the new. They were friendly, worked well together, and completed the job within the quote time interval. The new systems work great. We are very pleased. -
Review 135 (2023-04-11 - Rating: 5)
Landon was extremely courteous, efficient and professional. Would appreciate having him as our Tech anytime.We are very happy with Black Diamondās service whether it is with the ones who schedule the appointments, sending the notifications or by sending photos with the names of the Techs.Thank you, Landon and Black Diamond. -
Review 136 (2022-07-29 - Rating: 5)
Roger was amazing! He was able to come out next day (when other local companies were out a week+) when my AC went out. He had it up and running within 30 minutes and provided excellent service. I would recommend this company to everyone! -
Review 137 (2023-03-31 - Rating: 5)
Our furnace went out this week and it has been cold where we live. Black Diamond was able to order a new one and had their technicians come on Friday so that we didnāt have to be cold all weekend.Landon and Leo were so professional and helpful. They explained what they were doing and were ready to answer any questions. They even cleaned up after themselves (itās pretty muddy and dusty out here) and left my house cleaner than it was when they arrived! Thank you Landon and Leo for your effective, professional and friendly work! -
Review 138 (2023-12-06 - Rating: 5)
Black Diamond experts has been a blessing to work with. Their expert technicians have provided maintenance services for whole home needs and contracted work needed. Their technicians are pleasant and professional. Tino is awesome. And Shandon is so pleasant and explains everything. He even found a leak in my roof. I wish they did roofing. They bring a team of professionals to complete the work quickly and accurately. They even clean up after themselves. I have signed up for my second year of maintenance for whole home. This gives me peace of mind. They have proven to be trustworthy and they always guarantee their work. Lance is very fair and stands by their work and word. Their introductory offers are fair and worth it. -
Review 139 (2023-08-25 - Rating: 5)
We canāt say enough good things about Jake White and the team from Black Diamond.. They have saved us once again.. Jake White came out in the middle of the night to get our air conditioner repaired. He was amazing.. Friendly , great communication, explaining what was wrong and how he was going to make the repairs.. Had us cooled down within an hour!!!! Thank you Jakeā¦ -
Review 140 (2024-02-16 - Rating: 5)
Perfect service! They got my heating system/thermostat set up, showed me how to operate it, answered all my questions...Could not have asked for a better experience.Update: have had them out to the house for several other issues and this company continues to impress. -
Review 141 (2024-11-08 - Rating: 5)
Technicians Brook and Justin were awesome! Brook took care of my water heater service and Justin my furnace up in the attic. Both explained what they did, and their recommendations for next steps. Black Diamond membership plan is a great value. My house is almost 8 years old. Im very mindful about taking care of things before they break. Thanks Brook and Justin!! -
Review 142 (2023-07-18 - Rating: 5)
Technician was Robert Boatright and he was seriously top notch. Hes great at what he does and explains everything clearly while listening to concerns. Highly recommend, and would call them again. You know how sometimes it feels like the person is trying to sell you stuff you dont need and/or scam/overcharge you? Did not feel like that at all. He was straightforward and knowledgeable and professional. -
Review 143 (2024-10-07 - Rating: 5)
Robert did a great fall checkup. Very helpful, easy to talk with, thorough & takes pride in his work, as he should. -
Review 144 (2024-03-14 - Rating: 5)
Kaden of Black Diamond did a wonderful job installing a new filtration and watersoftner system plus a new sink in the garage. There was a little mixup in the scheduling but they showed up next day and completed the job in one day. Very pleased with the way they made up for the mixup. Definitely glad I chose Black Duamond to do the work. I would recommend them to anyone!I am adding to my review! I am signed up to have regularly scheduled maintenance done on my electric, plumbing, HVAC , water softener, ect. They are very professional, they are very clean and thorough. It is a great help to the elderly to have people they can trust keep their home in tiptop shape. -
Review 145 (2024-03-21 - Rating: 5)
Brad and Ray were Excellent! Knowledgable, friendly, helpful. Explained things thoroughly. Great service. Would definitely use them again. -
Review 146 (2024-07-18 - Rating: 5)
Santos did a fantastic job. Very through and friendly very knowledgeable I would highly recommend him -
Review 147 (2024-06-22 - Rating: 5)
Robert was thorough and honest. Cordial and respectful. Good to have someone who you feel you can trust!!! -
Review 148 (2024-01-25 - Rating: 4)
This has been a hard and invasive process to replace broken piping (due to age of the pipes) but Santos and the rest of the Black Diamond Team kept me completely informed every step of the way, even when there were unforeseen events. I appreciate the candor and honesty all of the way through this experience. -
Review 149 (2023-04-27 - Rating: 5)
The electrical guys at Black Diamond are awesome! Had them install 3 light fixtures (2 ceiling fans and a pendant) in my condoā¦ they were fast, clean and made sure things looked perfect before they were done. Highly recommend! -
Review 150 (2024-02-23 - Rating: 5)
Sergio came by and checked out the furnace for an inspection and tune up if needed. He also helped with our initial installment during the heat wave this last summer. It was a life saver for our house with a newborn baby! -
Review 151 (2024-03-15 - Rating: 5)
Jake came to check out my very old but still working ac unit and explained best course of action and what my units current status was. Would reccomend -
Review 152 (2024-10-22 - Rating: 5)
Justin the technician was very professional and friendly. Justin went over everything thing with me. -
Review 153 (2023-08-05 - Rating: 5)
Our old AC for the main area of the house failed. Black Diamond advised replacement. They brought out 2 portable ACs to get us through a day and night. 7 am the next day, a Saturday, 5 guys showed up and worked straight through til 2 pm and finished the job. Installed a 5 ton 20 Seer Lennox unit and a 2 ton 17 Seer for the master suite. (New furnaces as wellācomplete system.). Worked efficiently and neatly and kept us informed of any issues. Money well spent, comfortable and quiet. -
Review 154 (2022-08-02 - Rating: 5)
Roger Miller was our technician today and he provided us with 5 star service. He is very personable and explains things very well. He serviced our air conditioning and helped me understand my new thermostat. He went above & beyond today and I would highly recommend him! -
Review 155 (2023-08-21 - Rating: 5)
Tino was very professional & did a great job installing our Ring doorbell to a spot with no power too. I canāt speak to the value because I did not compare prices to other businesses, but I would hire again because of their responsiveness (next day availability for me & great communication when Tino was running a bit late) & the fact that they donāt charge a dispatch fee. -
Review 156 (2022-12-01 - Rating: 5)
This was first time using Black Diamond Experts and Roger the tech they sent out was amazing. Full of information, on time, and professional. We will definitely be using them again! Fair pricing and services that offer us customers safety and peace of mind. -
Review 157 (2024-11-25 - Rating: 5)
Black Diamond has taken care of me with great expertise and timely care. Thank you for your accurate diagnosis and quick and complete repair of my plumbing issues.I will call again when I have any problems. -
Review 158 (2023-05-15 - Rating: 5)
Roger is fantastic!! He was quick, friendly and took great care of my HVAC system. The cold air feels glorious! Thank you Roger and thanks Black Diamond for always being dependable! -
Review 159 (2023-05-16 - Rating: 5)
So this past Sunday, Motherās Day, of all days, we started to have electrical problems at our newly purchased house. Issues that disrupted our kids sleep, because the power in our kids room was completely off (so no ceiling fan and no sound machine). Both are needed for the kiddos to have a good nights sleep. Also we had no power going to our only working bathroom at the time.So being that it was Sunday night, I went online and searched for top electrical companies in the area and Black Diamonds Experts was on the top of the list. So the very next morning I was able to call early in the morning and was able to speak with a representative, who assisted me through the initial process and set me up with an electrician.So that Monday afternoon, Brenr, our electrician came to our rescue. He was very thorough and completed every that needed to be addressed in a timely manner. He also had a handheld vacuum to clean up any little debris left behind. Brenr also spent additional time with me answering all of my questions with a positive and caring attitude. You can obviously tell that he loves what he does and he is very trustworthy.I am so glad that we had contacted Black Diamond Experts for our electrical needs and that electrician Brenr came to our home. We definitely found our lifetime electrician. Thanks again Brenr!!!!! Youāre the best!!!!šššššššš -
Review 160 (2024-06-09 - Rating: 5)
Love the service from Black Diamond! Santos tuned up my ac, changed the filters and was knowledgeable and informative! Thanks! -
Review 161 (2024-05-08 - Rating: 5)
Brad & Joe came by today and went the extra mile - came up with a couple awesome fixes for our HVAC system and took the time to make sure it was at its best- Very Much Appreciated guys! Thanks -
Review 162 (2023-04-14 - Rating: 5)
I was in need of some quick work done & after trying another company who wouldnāt be able to squeeze me into their schedule til the following week, I called Black Diamond. Brenr showed up an hr or so later, was very knowledgeable & got what I needed repaired & installed quickly & neatly. Iām very happy with the work that was done & highly recommend Brenr & the crew!! -
Review 163 (2023-08-30 - Rating: 5)
I called day of and they were able to accommodate the last minute request which is such a blessing. We were cooking in the heat and Jake fixed our AC in like two seconds! Thank god, and thank Jake! Iām excited to try out the monthly membership! šš» -
Review 164 (2022-12-16 - Rating: 5)
Our Furnace went out in the night and Black Diamond was able to come the next day and diagnosed the problem. Jake was our technician and he was very kind and provided excellent service. He was able to get the parts and had our heat working within a few days! -
Review 165 (2024-08-01 - Rating: 5)
Crozby and Adrian are great technicians. Quick, Clean affordable drain care! -
Review 166 (2022-06-20 - Rating: 5)
Our heat pump started blowing warm air yesterday. I called 3 HVAC companies first thing this morning. One didnt answer their phone. I left a message and they didnt return my call. The second company answered but couldnt get a service person out until this afternoon. I called Black Diamond and they had a service man here in an hour. Fortunately it was just a bad capacitor and the repair was done quickly. Roger was friendly, knowledgeable and even offered to change lightbulbs or anything else we might need help with before he left. I highly recommend Black Diamond. Service doesnt get any better than this. -
Review 167 (2023-06-09 - Rating: 5)
Shandon was my electrician and he did a great job installing 8 can lights in my kitchen/dining room. He was very thorough and precise, ensuring the lights lined up perfectly and were evenly spaced. Iām so happy with how it came out :) -
Review 168 (2023-03-21 - Rating: 5)
I needed my water heater replaced, Kadin came out was very professional and helped make sure I knew all my options. Nate was out the very next morning to get a new one installed. Thanks Black Diamond!! Iāll definitely use them again in the future. -
Review 169 (2023-03-22 - Rating: 5)
I have owned and operated a business that includes a service company and I wish that we could be as professional as Black Diamond has been. They keep you informed and are always on time for the service. I have used Black Diamond on several occasions on our new house and I would say they are a 5-Diamounf Company. Tino has been very professional and gets the job done without a change of cost as quoted. I could go on and on about how well this company is from the first contact to the completion of the projects.Give them a try you wonāt be disappointed. -
Review 170 (2024-06-27 - Rating: 5)
This company is first class !!! Justin the Technician is a total professional!!!Call them, you will be happy with the level of service!!!! -
Review 171 (2022-09-23 - Rating: 5)
I needed an AC tune up. I called to get a quote, it was a great price made an appointment. They texted me the day before my appointment to remind me and called about an hour before for another reminder. Great service. Nate B did a great job looking at everything and making sure it was all working properly -
Review 172 (2022-11-19 - Rating: 5)
We live in New Harmony and have a 4 mos baby our heating stopped working in the middle of the night. Called early on a Saturday morning Jacob came out so quick and was amazing. Found the problem, fixed it and got us back up and running. Such great service signed up for yearly service as well. Hands down the best Iāve experienced. Thanks again Jacob -
Review 173 (2022-12-17 - Rating: 5)
Jacob was super-professional and gave a thorough, expert diagnosis of our furnace issues. He presented multiple options with different pricing, which helped in finding the best approach. I highly recommend Jacob and his company. The price of the service call was very reasonable at $40. -
Review 174 (2023-07-18 - Rating: 5)
Jacob White came out and promptly fixed my central air. He was kind, personable and knowledgeable. I appreciate when the technicians come and educate you on what happened so you can be aware of what could potentially cause a problem in the future. -
Review 175 (2023-05-02 - Rating: 5)
Roger Miller was wonderful. He explained what needed to be done, carefully performed the services, and then showed me every detail of how to work the thermostat. We really enjoyed his service. -
Review 176 (2022-11-19 - Rating: 5)
My wife called because our heat was not working. Jacob showed up on time and was very professional. He was extremely helpful with explaining the thermostat functions. They have this service subscription that is well worth the money. Great job Jacob! -
Review 177 (2022-07-12 - Rating: 5)
Our AC went out the previous night in 100 degree temps. Called their competitors but they couldnāt come until the next day. Roger Miller of Black Diamond who happened to be repairing my neighborās AC and was happy to look at ours. He repaired it the same day and was great to work with. Highly recommended. -
Review 178 (2024-05-03 - Rating: 5)
Sammy and Vance did an amazing job on our HVAC replacement. Professional in every way. Great job, guys! -
Review 179 (2023-05-31 - Rating: 5)
Robert was fantastic! I have been having a really bad smell and gurgling in my kitchen sinks that several plumbers have looked at but no one has been able to fix. Robert came in and cleared the drain, answered all my questions and he even locked down my garbage disposal. He then asked if there was anything else that needed looked at even though it was late in the afternoon. I will definitely be calling for him to come back and take care of any of my future plumbing issues. Thank you so much Black Diamond!! -
Review 180 (2024-11-19 - Rating: 5)
Isaiah was not only excellent at what he did but extremely knowledgeable and willing to share his insight on problems present and future. He was patient, kind and obviously dedicated to his customers and his company. We are extremely pleased with his service, the timing and ease of scheduling, and the value for quality and price paid. -
Review 181 (2023-07-05 - Rating: 5)
Isiah was awesome! Came out on July 4th with the best attitude. Several other companies were also called, but they wouldnt come out until the next day, which is fine but with our house at 85 and rising it was either no sleep or check into a hotel. -
Review 182 (2023-08-28 - Rating: 5)
Tino was extremely professional. He was on time, and had our electrical problems fixed in just over an hour. Black Diamond is the way to go if you need electrical work quickly and inexpensively done. Thank you -
Review 183 (2024-02-21 - Rating: 5)
Since the onset of working with Lance at Black Diamond we expect excellence and get it every time. Thank you for your crew of friendly, respectful experts. -
Review 184 (2023-08-31 - Rating: 5)
Great service and response time. Roger replaced air conditioner unit parts on site and was very professional! Signed up for the economical service plan that includes more than I expected. Thank you! -
Review 185 (2023-07-03 - Rating: 5)
I called the day before a major holiday and they came out within a couple of hours. Great service! Good thing because itās supposed to be 110 degrees today. I highly recommend Black Diamond. -
Review 186 (2022-02-18 - Rating: 5)
We found Jordan and Lance to be absolutely wonderful. I couldnāt recommend them more to people. We also found that the installers were marvelous they are Noah and Brock. I will recommend your company to anyone that I can. Thank you for having such wonderful employees. -
Review 187 (2024-05-16 - Rating: 5)
Robert and Joe worked well together to check our AC unit. They explained the benefits of the DSP, which we purchased. -
Review 188 (2022-05-27 - Rating: 5)
Our AC quit working on a HOT, holiday weekend. I made several calls and Black Diamond Experts were the only company to be able to offer someday service. The technician arrived before 10:00 am and diagnosed the problem right away. He was very knowledgeable and professional. I was so grateful to have cool air again. -
Review 189 (2023-08-16 - Rating: 5)
They were the quickest to get to is when our AC went out. Jordan explained everything and answered all of our questions, and Isiah installed with no issues. They left us with no mess and a cold house! -
Review 190 (2022-11-17 - Rating: 5)
Nate, the tech, was very nice and competent. He was able to determine what was needed and take care of it quickly. He had what was needed available in his van and efficiently got us operational again. I would definitely recommend and call on Black Diamond and Nate for my next plumbing need. -
Review 191 (2023-01-23 - Rating: 5)
Jacob was very professional and provided great service. He suggested a preventative valve be installed in the HVAC. He offered different payment options and we choice the best plan for my needs. Thank you Black Diamond for providing preventative maintenance! -
Review 192 (2023-01-30 - Rating: 5)
Nate and Barry came to my home today to fix our water heater. They were considerate, quick and professional. I have always been satisfied with Black Diamondās services! -
Review 193 (2023-07-31 - Rating: 5)
Jake was the best! He made sure to look at every aspect of what was wrong and explained everything in a way we could understand! He was by far the best we had! 6/5 stars. Thanks Jake! Dyllan and I appreciate you. -
Review 194 (2022-12-14 - Rating: 5)
This is the second time weve used this company. They were surprisingly the most affordable but most of all they were honest and didnt try to sell us something we didnt need. Isaiah was so polite and even though it was late in the afternoon he answered all our questions and never made us feel rushed. We will always call Black Diamond in the future. -
Review 195 (2024-03-30 - Rating: 5)
Shandon Miera was very professional and provided exceptional service. Would recommend Black Diamond and Shandon to anyone. 5 Stars!