1st Class Plumbing

Located in Richardson, Texas

Address: 661 N Plano Rd Suite 317, Richardson, TX 75081, United States

Phone: +1 214-227-9554

Rating: 4.9

Services

Online estimates
On-site services
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-11 - Rating: 5)
Ive used 1st Class Plumbing to fix several leaks over the years. The latest was to fix a leak in the main line to my house. Their pricing is reasonable and upfront. Those I interact with are always nice and knowledgeable. I dont get a lot of upselling and they leave with the issue fixed.Im always happy with the results.

Review 2 (2024-12-23 - Rating: 5)
I have used First Class Plumbing since Dustin started the company. He and his crew have always done a great job. They are very professional and friendly. They also always do a great job on clean up. I highly recommend First Class Plumbing.

Review 3 (2024-10-03 - Rating: 5)
Dustin was amazing to deal with. He gave me back faith in the plumbing industry with his follow up, fast service and pricing! Mario took excellent care of my needs and completed the scope of my work in a professional and in a timely manner. This team will be my go to plumbing company on future jobs! I suggest you stay away from the large price fixing companies and give Dustin a chance.

Review 4 (2023-10-23 - Rating: 5)
Dustin and his crew are top-notch. He did a cast iron pipe reroute for us and everything was completed timely. He makes sure the customer is happy and answers all questions before job and during. Our next door neighbors are currently using them for a reroute since we were so impressed. Honest company and will take care of your issues.

Review 5 (2024-06-18 - Rating: 5)
I recently had the pleasure of working with 1st Class Plumbing, and I cant say enough good things about them. From the moment I called, the receptionist, Linda, was an absolute delight. She was one of the friendliest receptionists Ive spoken to out of all the plumbing services I contacted. Linda made me feel comfortable and answered all my questions with patience and clarity. She provided me with a quote over the phone, and I was pleased to find that this quote was the final price—no hidden fees or surprises. It was refreshing to get an honest price without having to worry about a plumber coming out and charging a destination fee for no reason.The technician, Mario, arrived early in the morning and got straight to work. He installed two new water heaters quickly and efficiently, making the whole process seem like a breeze. Marios professionalism and skill were evident, and I couldnt be happier with the results.I will definitely be doing future business with 1st Class Plumbing. Their prices are the best out of everyone I called, and the service is truly top-notch. Highly recommend!

Review 6 (2024-08-23 - Rating: 5)
Outstanding service! Dustin Denham and his crew were phenomenal. 10 out of 10 stars for me. Highly recommend them for your plumbing needs.

Review 7 (2024-04-01 - Rating: 5)
I’ve used 1st Class Plumbing ever since we bought our 50+ year-old Richardson home in 2021. They’re always friendly on the phone and in person. Always on time. Always clean up. And always fair and transparent with pricing and estimates. It’s such a relief to know I have a reliable plumber to call for planned projects or repairs.

Review 8 (2024-03-02 - Rating: 5)
1st Class Plumbing was great! They arrived on time, knew exactly what I needed done, were willing to check out other plumbing questions I had, and finished the work in a flash. I would recommend them to a friend to care for their plumbing issues.

Review 9 (2024-07-01 - Rating: 5)
1st Class Plumbing has been our plumbing company for a decade… big jobs to small fixes… they are always on time, courteous and do exceptional work.

Review 10 (2024-06-21 - Rating: 5)
This company is purely AMAZING. Mr. Brien and his crew did one fantastic job. Very personable & professional doing everything they did. Very friendly & very fair on there prices. The workmanship is OUTSTANDING. Thank you 1St class Plumbing for making our plumbing needs spectacular !! Special thanks to Miss Linda for taking the time to work with us and the communications & scheduling that she had provided !!

Review 11 (2023-07-25 - Rating: 5)
Working with Dustin and Mario at 1st Class Plumbing was a great experience. They were always punctual and delivered just like they said they would.They explained what needed to be done right away, and also made some additional suggestions but left those decisions to me without being pushy or sales-y.I would definitely use again!

Review 12 (2024-03-21 - Rating: 5)
Had 1st Class Plumbing come out to give us an estimate. This was the 9th plumbing company we called. Very professional and knowledgeable. They are getting the job! Had them out again for other work, and it was great.

Review 13 (2024-03-21 - Rating: 5)
Their name says it all, they are 1st Class! They have serviced all my plumbing needs since 2007. Would never use anyone else. Give them a call you will be a customer for life.

Review 14 (2022-06-13 - Rating: 5)
I recently used 1st Class Plumbing to repair two hot water pipe leaks, one of which was quite a large project. Dustin and his team were very professional and knowledgeable in locating the leaks, explaining repair options, answering all of my questions clearly and promptly, and once I decided to proceed, repairing everything as explained. Mario and Sergio also were friendly and professional. Everyone is extremely prompt and communication with Alice and Linda were excellent. I had some questions about the engineering report which were answered when I called the engineer to clarify. Overall I’m very pleased with the service I received from 1st Class Plumbing. I’ve used 1st Class Plumbing for past plumbing needs, and they never disappointed, so I highly recommend them and Dustin if prompt and honest service is what you’re looking for in your plumbing needs.

Review 15 (2022-12-02 - Rating: 5)
Called 1st Class Plumbing to look at kitchen sink faucet and old original kitchen plumbing pipes that were leaking, and that needed immediate replacement. I was scheduled in over the phone within 5 minutes. They were able to come and install 2 shut off valves under the sink, that had not been ever previously installed before. Also, they replaced problemed pipes and they installed a new faucet. Brien (pronounced Brian) was very professional and on time and took care of our plumbing issues and cleaned up around area before leaving. Highly recommended! Call them and get your plumbing fixed professionally at reasonable pricing too! Thanks again 1st Class Plumbing!

Review 16 (2024-03-26 - Rating: 5)
It is so nice to find a company that honors their work and takes pride in the job they do! I wish that I had the guys name who came to my house to clean my tankless hot water heater and clean out a drain, he was great and deserves recognition. Thank you!

Review 17 (2023-06-05 - Rating: 5)
Purchased an older home in need of way more hidden repairs than originally thought. 1st Class Plumbing helped us resolve every issue we had as it came up. They were accommodating and understanding to our needs. We built a good relationship with them.

Review 18 (2024-06-09 - Rating: 5)
Great job performed on my property by Mario! The team and all were great! I appreciate you guys showing up at the last minute and resolving our issue quickly.

Review 19 (2024-08-07 - Rating: 5)
We have used this company several times and find them to be fair and honest. Linda is great!!

Review 20 (2022-05-02 - Rating: 5)
They come through again, and on Easter Sunday!! The great communication of Dustin to Sergio, and then the follow up with Mario again as well. The professionalism of the individuals and the company is really the best thing ever. I truly highly recommend 1st class plumbing to anyone who needs work done. This company will get things done for you! Thank you guys again for the work y’all did. Much appreciated.

Review 21 (2021-02-09 - Rating: 5)
In 2019 and 2020, we had our kitchen, bathroom faucets, toilet, and garbage disposal replaced by Dustin and his team. they have done an outstanding job, and very professional. price were very honest and reasonable. I would recommend to anyone. Thanks Dustin and First Class Plumbing.

Review 22 (2023-05-20 - Rating: 5)
Local, fair, and fast. Used them a few years back for replacement water heater and was impressed when they got it done in a couple of hours from my phone call. Moved houses, and three years later the heater at this house busts! But again, they got me on the same day schedule and did awesome work.

Review 23 (2024-05-21 - Rating: 5)
We have used 1st Class Plumbing for many years and always with a great experience. Highly recommend!

Review 24 (2023-07-05 - Rating: 5)
We have used 1st Class Plumbing for a few years now and never disappoints. They are always fast, reliable, and more importantly explains what the problem was and how it will be resolved. Thank you 1st Class Plumbing.

Review 25 (2021-12-29 - Rating: 5)
Super happy with 1st Class Plumbing! I needed a new water heater, and they were able to install same day. They were very reasonable & techs were super professional. I would highly recommend them for any plumbing needs.

Review 26 (2021-01-08 - Rating: 5)
1st Class Plumbing replaced our water heater (which broke and FLOODED the downstairs hallway), and Dustins team did it same-day and at what turned out to be a very competitive price. That was a year ago and everything has worked perfectly since. I was very pleased with price and service, and I like that theyre a small local business (I think small business owners hold themselves more accountable to customers than big companies).

Review 27 (2018-03-30 - Rating: 5)
These guys are fantastic plumbers. I had a specific and semi-complex plumbing job that needed to be completed to my specifications. Dustin quoted a very fair price over the phone and Brandon arrived a few days later right on time. Brandon had to get creative to get the job done, but the end result exceeded expectations. These guys wont gouge you on the price either like many plumbers do. First Class plumbing is now my go-to plumbing source and I will recommend them to all my friends and family.

Review 28 (2022-01-26 - Rating: 5)
Dustin with 1st Class Plumbing was awesome. We needed a gas inspection and he was very responsive. He communicated what to expect and when he arrived was extremely professional and knowledgeable. I highly recommend 1st class plumbing and Dustin for your plumbing needs!!

Review 29 (2023-07-24 - Rating: 5)
Dustin and Alice are very professional and do excellent work. If the company in general is running a little behind in their schedule, they call and let you know. They are an excellent company and will use them again.

Review 30 (2018-05-04 - Rating: 5)
I tried 1st Class Plumbing by looking it up on Google and checking out the reviews. Brandon arrived early, replaced a water faucet quick and gave me a great price. He was very Personable and Professional. Will definitely be calling back for all my plumbing needs!

Review 31 (2018-03-29 - Rating: 5)
Brandon Harrison of 1st Class Plumbing certainly lived up to the name. He was very professional and considerate of what we wanted done as well as what we needed done. My wife and I are upgrading our Master Bedroom Bath, and Brandon made suggestions, that saved us both time and money. The quality of the plumbing work itself was top drawer, based on my experience as a homeowner (I have owned six homes over the last 45 years) Brandons plumbing work was among the very best I have seen.

Review 32 (2021-01-17 - Rating: 5)
Dustin and team do an outstanding job. They do high quality work for a good price. This is my very first review of products and services ever so I feel that good about their work. Thank you 1st Class Plumbing!

Review 33 (2023-05-19 - Rating: 5)
Ive had 1st class plumbing help me with a couple plumbing projects and theyve been great. They do great work at a reasonable price. Will use them again in the future.

Review 34 (2020-11-24 - Rating: 5)
Dustin and the team at First Class Plumbing are just that, first class. From our first engagement, the service has been top quality at fair prices. We have used FCP multiple times and refer them without hesitation.

Review 35 (2018-01-15 - Rating: 5)
I’ve met a lot of plumbers, these guys are the best. They did a full repipe on my home and even came out a second time to fix some small plumbing problems. Dustin, Brandon, and Mario are reliable and honest Would recommend to anyone! Great for small jobs and huge jobs. Fair and transparent price.

Review 36 (2017-09-21 - Rating: 5)
Dustin was so helpful. My hot water heater was leaking all over my garage, and he saved the day. Even though he was on another job, he sent someone over within an hour to stop the water and shut down the heater, and then fit me in the next day to replace the old one, when my true appointment was a day later. Also fixed two quick leak issues with my toilets for free. Awesome service!!

Review 37 (2014-02-05 - Rating: 5)
These guys were have been there both times I needed them. Not only do they do great work at a fair price, there assessments are spot on and they dont pad their estimates or add things in that are not needed. They fixed a leaking faucet, fixed a pipe with a gas leak and quickly responded when I needed them at my property.This is the type of company I want working for me. Thank you Dustin and his team at 1st Class Plumbing.

Review 38 (2017-12-06 - Rating: 5)
My hot water heater broke. I was booked into the first opening but when they had a cancellation I was pushed ahead. Work was done professionally. Dustin was very personable and the price was fair. I started using this company some time ago when they were the only one who would come out on a Sunday morning when I had a plumbing emergency so they have earned all of my future business

Review 39 (2021-11-02 - Rating: 5)
Dustin and his team are awesome! We have used them for our home and business for several repairs from install water heater to install garbage disposal. Dustin and his staff are always on time and very professional.

Review 40 (2022-06-10 - Rating: 5)
Very professional from start to finish. Friendly and knowledgeable crew. QUICK to respond to my plumbing emergencies! I’m so blessed that I was referred to CLASSIC PLUMBING. They are a *****FIVE STAR ALL THE WAY! They will be the only plumber that I will call or refer in the future! Thank you Dustin, Mario, and Sergio!

Review 41 (2022-07-05 - Rating: 5)
From the beginning of he experience with the entering of the details of my request, the team at 1st Class Plumbing excelled. Very friendly, and seemingly concerned with me getting assistance as quickly as possible. I thought pricing was fair.

Review 42 (2024-07-12 - Rating: 5)
They came out and serviced my hot water heater, they were on time, they were quick and efficient, they explained everything perfectly… They were amazing as always… I’ve never had a bad experience with this company or any of their technicians and I will use them every time!!

Review 43 (2018-08-22 - Rating: 5)
Anyone in the DFW area needs to have First Class Plumbings number in their contracts. They are very prompt to respond, very professional, and just nice guys that do their job really well. We call them every time we have a plumbing need and they never have charged when we have needed them to come and inspect something or give advice. Definitely not cowboy workmen!

Review 44 (2018-03-30 - Rating: 5)
1st Class does excellent work! Our plumber (Brandon) arrived on time, did a great job on what we requested and did not try to oversell us on anything we didnt need. Wholeheartedly recommended!

Review 45 (2018-03-08 - Rating: 5)
I am extremely pleased with how Brandon and Mario not only did great work to fix my kitchen issues, but were highly professional, very friendly, provided comprehensive explanation and information, and simply went above and beyond anything I could have expected. It simply is not often that I have someone in my home that I feel is looking out for me and being completely honest with their information and work to the point that I feel compelled to write a review like this. If I have any other issues, I will not only call 1st Class, but I will request Brandon. Thanks, guys!

Review 46 (2018-02-08 - Rating: 5)
1st Class Plumbing installed a water heater for me yesterday in freezing temperatures and the plumbers couldnt have been more professional and friendly. They did a fantastic job and I will have them back to complete many other projects that I have needing a plumber. 1ST CLASS PLUMBING IS A 5 STAR COMPANY WITH 5 STAR SERVICE!!

Review 47 (2022-09-12 - Rating: 5)
Plumbing projects are ALWAYS expensive, but 1st Class Plumbing gave me a fair and honest price. The technician was helpful and did a good job and completed it in a timely manner.

Review 48 (2021-11-02 - Rating: 5)
Ive worked with Dustin for all my plumbing needs inside and outside of my home. He and his guys are on time and get the work done at a reasonable price. Recently got a chance to recommend him to a friend that had the same experience.

Review 49 (2021-11-02 - Rating: 5)
I have called On First Class Plumbing for the past 10 years and they have always done an excellent job. They show up on time, know what they are doing and fix it correctly. I highly recommend Dustin at FCP for anyone’s plumbing needs.

Review 50 (2017-08-10 - Rating: 5)
We have used Dustin and his crew on several occasions. And will absolutely continue to. He has done multiple small jobs for us in addition to installing our tankless hot water heater. He has always been extremely prompt to respond and make sure that his work is done properly. I would give him 10 stars if I could!

Review 51 (2024-03-20 - Rating: 5)
Great attitude handling problems and changes! Mario did a great job and went the extra mile to help get my installation done correctly.

Review 52 (2021-02-19 - Rating: 5)
All other plumbers would not supply service but 1st class responded and actually came out a day earlier than planned. We are very appreciative getting water back on in the house. Our contact person was great and the plumbers all were covid ready.

Review 53 (2018-01-15 - Rating: 5)
Project: Install, Repair or Replace Plumbing or FixturesBrandon was fantastic and we will be using 1st Class Plumbing for all future plumbing needs. We were able to get an appointment for the same day to replace a leaking faucet, and we could not be happier with the results.

Review 54 (2018-05-17 - Rating: 5)
Rang these guys based on the good reviews that were posted and very happy with the service and results. They arrived within a few hours and then worked diligently to problem solve and fix the issues I had with two water heaters. Would highly recommend them to anyone. Great job.

Review 55 (2024-04-08 - Rating: 5)
Just had a water heater installed, these guys were in and out, mess free and within 2h! Definitely recommend.

Review 56 (2015-03-12 - Rating: 5)
Jo & Brian came out for a service call through my home warranty company (Nations Home Warranty - is is terrible by the way). I had a blockage in 2 of my 3 bathrooms. The guys ran a snake and knocked it out fast.Jo was exceptionally helpful in helping me understand how the plumbing for my house was structured and laid out. He also gave me some tips for preventative maintenance. I would definitely recommend 1st Class Plumbing again.

Review 57 (2024-02-20 - Rating: 5)
Service Technician was very neat and respectable of our privacy. He explained all his finding and why or why not repairs could not be made at this time.

Review 58 (2018-01-18 - Rating: 5)
What a great experience; i recommend 1st Class for any work you have to be done. Fair, on time, and just really nice. Brandon Harrison ran the job for our company, and he had everything in hand. Competent, professional and well priced.

Review 59 (2020-11-24 - Rating: 5)
1st class plumbing is the BEST!!! They are punctual, trustworthy and get the job right the 1st time every time. Dustin is knowledgeable and I would trust him with all my plumbing needs.

Review 60 (2018-02-28 - Rating: 5)
Brandon from 1st class was professional and as skillful as you would like your serviceman to be. Brandon helped me order the correct part and installed it and got my tenant his hot water.Thanks Brandon, you brought a new customer with few rentals to 1st class Plumbing.Ibrahim Qattan

Review 61 (2024-06-19 - Rating: 5)
Fantastic company. Responsive, patient and fair. They do great work.

Review 62 (2021-01-26 - Rating: 5)
We have been using Dustin for years , both on our own home and on all our of our jobs ( I am a Contractor , my wife a Realtor )I have been very pleased with every job they have done for us .I would recommend these guys %100 - Great Co.

Review 63 (2018-04-18 - Rating: 5)
Hard to believe a plumber could be hailed a hero, but Brandon came to my rescue. Professional and personable, he persevered to find the issue where another ‘master’ plumber had failed. I am new to Texas but not new to plumbing issues. Brandon earned my trust within the first 15 minutes. As a single female homeowner I appreciated his honesty, cautiousness and the communication he provided. But mostly he listened to me and came up with a logical plan and then went step by step to figure out the issue. I couldn’t be happier.

Review 64 (2023-02-17 - Rating: 5)
A all around excellent experience!Plumbers arrived on time got the job done quick. Emailed and texted appt confirmation / they were on their way!Best Service!

Review 65 (2018-01-29 - Rating: 5)
Branden Harris went beyond duty in replacing our water heater. He was honest and very pleasant to work with. I highly recommend 1st class plumbing.

Review 66 (2022-01-04 - Rating: 5)
Excellent excellent service!!! Mario and Sergio were perfect and professional! Also the phone conversation with Linda as well! Great service all around! I will recommend these guys and this business to anyone who has plumbing issues. Thank you!

Review 67 (2021-02-11 - Rating: 5)
I have used Dustin for years. He has always been prompt and quickly repaired the problem at a fair price. He has even replaced my entire subterranean drain system. He is the only plumber that I will call.

Review 68 (2022-12-16 - Rating: 5)
Great customer service! 1st Class Plumbing came out and fixed my busted pipe. Appreciate the quick response and repair!

Review 69 (2021-11-14 - Rating: 5)
1st class plumbing has come through for us on more than one occasion. Very professional and trustworthy compay. They answered all my questions and made sure to go above and beyond to explain and make me feel comfortable. Highly recommended!

Review 70 (2017-11-14 - Rating: 5)
Dustin and Alice were amazing! They addressed and resolved our problem immediately. They were timely, reliable, and friendly. I highly recommend this great company.

Review 71 (2021-11-02 - Rating: 5)
Thanks to Dustin for coming to our rescue! He arrived promptly and completed the work in a timely manner. Will definitely use his services in the future.

Review 72 (2018-01-23 - Rating: 5)
Brandon did a awesome job finding our water leak. When I first called in Alice was super efficient. We will be a customer from now on.

Review 73 (2018-10-12 - Rating: 5)
Mario and Danny fixed my bathroom sink issues, and were extremely courteous, did very good work, and I would definitely recommend them to anyone who needs a plumber!

Review 74 (2022-09-12 - Rating: 5)
This was one of the best experiences with repair work done in my home. They knew exactly what to do, did it and it was explained perfectly. I highly recommend them!

Review 75 (2018-02-20 - Rating: 5)
Brandon Harris and his co-worker went above and beyond. Were on time, very efficient and know what they are doing. I strongly recommend this company and will use them in the future.

Review 76 (2018-04-09 - Rating: 5)
Very happy with the work they provided. Both Dustin and Brandon were very good at their work and personable. Would recommend this company highly.

Review 77 (2021-01-07 - Rating: 5)
For that last decade I have used 1st Class Plumbing for all my plumbing needs. They are trustworthy and very capable.

Review 78 (2021-11-02 - Rating: 5)
Used this plumbing company to replace my water heater and to provide an inspection after foundation repair. Great prompt and professional service!

Review 79 (2021-01-16 - Rating: 5)
I use 1st Class Plumbing on our rental properties. They are a great value and provide quality service

Review 80 (2018-04-25 - Rating: 5)
Brandon and Mario did a very thorough job to pinpoint my slab leak. They were very professional and friendly explaining everything throughout the process.

Review 81 (2021-11-02 - Rating: 5)
First time using them and they are the best I have ever experienced. Fast and reliable and very efficient. Prices were excellent!

Review 82 (2018-05-11 - Rating: 5)
OUTSTANDING SERVICE! Friendly, well-informed staff, extremely prompt, and their customer service is way above what you normally experience. They explain everything, and provide reasonably priced services. Highly recommend!!

Review 83 (2024-04-18 - Rating: 5)
Mario and Sergio came out, identified the problem, explained some options, and gave a fast estimate. Thanks for the help!

Review 84 (2024-03-28 - Rating: 5)
These are the plumbers you want to call !! 1st Class plumbing is BEST in VALUE AND QUALITY.They arent the cheapest but they arent the most expensive either.I can do most basic and intermediate maintenance for myself, family, and friends. But sometimes I need a professional.Ive used most of the popular plumbers and even some smaller ones. The things that make 1st Class plumbing stand out is that they dont nickel and dime you to death and they take the time to do a job completely and thoroughly.Thank you guys for the sewer drain camera work. And thank you for taking such good care of my moms water heater conversion to tankless.

Review 85 (2024-06-06 - Rating: 5)
On time and very informative!! A tough challenge resolved by his ingenuity!

Review 86 (2024-07-16 - Rating: 5)
Great job! Highly recommended!

Review 87 (2021-02-28 - Rating: 5)
Great people and quick..noone would come out to fix my outside pipe til 2cnd week of march. I called them and the came out the next day!!

Review 88 (2022-07-11 - Rating: 5)
First Class Plumbing did a great job addressing a clogged HVAC condensate line

Review 89 (2016-05-06 - Rating: 5)
Dustin was very nice and actually told me what to do over the phone. Ill make sure to use them again.

Review 90 (2022-08-01 - Rating: 5)
1st Class was prompt and professional. You can trust them. Job well done!

Review 91 (2024-08-19 - Rating: 5)
Team was prompt and professional as they always are. Thank you! I can always count on you guys!

Review 92 (2021-01-21 - Rating: 5)
Dustin and Alice are quality people and their team does good work.

Review 93 (2020-11-24 - Rating: 5)
Very satisfied with their work. Did not take long to respond. Will use them again.

Review 94 (2020-12-10 - Rating: 5)
Great communication and timely responses. Showed up on time and were very professional. Great business to work with.

Review 95 (2017-08-21 - Rating: 5)
Great friendly service. On time and got the job done. I would highly recommend them!

Review 96 (2021-01-14 - Rating: 5)
Terrific company that is honest and reliable! Great service at very reasonable prices!!!!

Review 97 (2016-10-10 - Rating: 5)
Dustin and his crew always professional and do a great job.

Review 98 (2022-01-06 - Rating: 5)
We had a leak, so they had to go under the house to find the leak and repair. Very professional.

Review 99 (2024-02-25 - Rating: 5)
We have been using 1st Class Plumbing for years! They are professional, kind, honest, do quality work and have amazing customer service.

Review 100 (2021-11-06 - Rating: 5)
The techs that came out were absolutely great and fast.

Review 101 (2018-05-11 - Rating: 5)
EXCELLENT SERVICE!Brandon and Mario were on top of their game. They were very personable and approachable. Brandon was very helpful in answering all of my questions. Their price for a water heater installation was quite fair, considering the quality of materials and workforce this company offers. I will definitely use them again!

Review 102 (2021-03-24 - Rating: 5)
I have used 1st Class Plumbing many times. My house was built in the 70s so I have had some issues over the years. Drains, clogs, hot water heaters. Their name is accurate. 1st Class. I would recommend them to anybody for any type of plumbing repair. Thank you Dustin

Review 103 (2021-11-02 - Rating: 5)
The rates were reasonable and I would use them again.

Review 104 (2022-07-28 - Rating: 5)
Very responsive. I called at 9pm last night and received a call at 8 am this morning and they were here at noon and finished by 12:30. Very polite and professional

Review 105 (2020-12-23 - Rating: 5)
Excellent service! Wonderful family owned business! They went above and beyond to meet our need the day before Christmas Eve! So thankful we will have hot water for the holiday! We were blessed by this company and this family. Thank you!

Review 106 (2022-01-31 - Rating: 5)
Mario was prompt, polite and completed my repairs quickly. The finished work was effective and professional. I would definitely recommend their service!

Review 107 (2021-08-18 - Rating: 5)
Have used 1st Class plumbing for probably 10+ years. Found them on the BBB website. Always professional, always prompt, always clean, always quick with diagnosis and repair, and always fair pricing. I have recommended them to several people and will continue to do so.

Review 108 (2021-08-07 - Rating: 5)
Great company to do business with. They were very clear on the issue and the fix. My main water feed to house was leaking they addressed my issue and my concerned about future problem. 1st Class ungraded my water pipe to address the issue caused by Texas freeze (Feb 2021). This company also did a complete walk through after the job to make sure my system wasn’t leaking and that all my faucets, sinks and toilets were working. I highly recommend them.

Review 109 (2021-11-09 - Rating: 5)
First class service and a job well done!!!

Review 110 (2022-10-19 - Rating: 5)
Brian was great. Very professional. Reasonable price.

Review 111 (2021-11-03 - Rating: 5)
They came out in a timely manner to install a toilet and job was well done. I will use 1st class plumbing in the future.

Review 112 (2018-03-17 - Rating: 5)
1st class plumbing is A++. Brandon and JD spent hours under my foundation replacing pipes, and always had a great attitude. Pleasure to have hired 1st class. Dustin and his crew are very down to earth and take the time to explain everything going in. It was a complete line replacement in very tight space to work in. Brandon and JD are rockstars and I highly recommend them. Will for sure be calling back,, these guys are my plumbers from now on. 👍👍

Review 113 (2022-08-08 - Rating: 5)
1st Class Plumbing is our go to plumber in Plano. Theyre on time, responsive, and give a fair price.

Review 114 (2018-01-22 - Rating: 5)
We did a complete master bath remodel and had 1st Class do the plumbing. Brandon and Dustin did a great job, they were on time , called ahead to keep me informed and I am very happy with the work they did. I really appricate how professional they were and how easy they were to work with. I have been in the flooring business here in McKinney for 35 years and I have used a lot of plumbers in the past that I would not recommend...but I highly recommend 1St Class....I will refer them all my customers

Review 115 (2021-11-03 - Rating: 5)
This company is always very professional and knowledgeable when it comes to my plumbing needs. Ive have used them for many years and love the service.

Review 116 (2020-06-19 - Rating: 5)
1st Class Plumbing IS first class. Answered the phone on a Saturday and was easy to deal with! Outstanding service, very responsive, and loved their team! Dustin and his team are skilled and awesome!

Review 117 (2021-01-09 - Rating: 5)
We had a leak in our wall a couple of years ago on New Year’s Eve. We called 1st Class plumbing and to our surprise they said they would be out the next day on New Year’s Day. They found the leak and fixed it right away. One year later we had another leak and this time it was under the shower. This one was more complicated and we needed extensive work performed. We had to file a claim with our Home Owner’s Insurance and Dustin was there to talk with the Adjuster. They fixed it but, the Insurance Company didn’t want to fix it the way Dustin suggested and it leaked again. The repair was under warranty and this time he repaired it by rerouting the water line. We also, replaced our water heater at the same time. I have referred Dustin and his Company to my clients that need an honest and fair plumber and they have always been satisfied with his work, too.

Review 118 (2021-07-02 - Rating: 5)
Highly professional possessing above needed expertise and performs just as their name implies. We would unreservedly recommend them for sewer line and related work what was done for us. Mohan

Review 119 (2021-02-05 - Rating: 5)
Alice is very nice and responds quickly, and Dustin did a very good job with reasonable price too. They are definitely the first choice for me if I have any plumbing issues.

Review 120 (2021-09-15 - Rating: 5)
Mario did a great job installing two toilets, one needed a new flange due to the second rate job a previous plumber did. Will come back once our third toilet inevitably has problems

Review 121 (2021-02-03 - Rating: 5)
Dustin took ownership of my problems and diligently followed up till completed. Good value and quick responses were great.

Review 122 (2018-03-29 - Rating: 5)
Brandon was a godsend. Very professional and very capable. Experienced professional plumber. Would recommend him to friends and family.

Review 123 (2022-05-17 - Rating: 5)
They got here quick and did a super job ! My go to plumbers from now on.

Review 124 (2021-03-08 - Rating: 5)
Thank you 1st Class Plumbing, Mario did a great job repairing my shower faucet.

Review 125 (2022-07-07 - Rating: 5)
Very professional job. I will use them in the future.

Review 126 (2023-02-10 - Rating: 5)
They r awesome ! Z

Review 127 (2022-09-06 - Rating: 5)
Replace main water line from city to home

Review 128 (2024-07-22 - Rating: 5)
Excellent service, on time, professional

Review 129 (2021-02-19 - Rating: 5)
Excellent experience with this company

Review 130 (2022-07-11 - Rating: 5)
Great!!!

Review 131 (2023-07-27 - Rating: 5)
Great plumbers!!

Review 132 (2022-09-26 - Rating: 5)
Great service!

Review 133 (2025-01-10 - Rating: 5)
Fast response. Unclogged my drain with no problems. Polite. Professional. Respectful. Reasonable. I will definitely call 1st Class Plumbing anytime I need a top-notch plumber. These guys are fantastic! ⭐️⭐️⭐️⭐️⭐️