Roto-Rooter Plumbing & Drain

Located in Redding, California

Address: 19960 Countryside Ln, Redding, CA 96002, United States

Phone: +1 530-221-7686

Rating: 4.2

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Repair services
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Comments

Review 1 (2024-08-27 - Rating: 5)
These guys will make every effort to fix your plumbing problem. I had my main sewer line completely backed up only to find out it was broken in two places. Ray, the owner was responsive and was quick to get his crew out to my place and do the work necessary to get everything running again. Dont hesitate to call these guys.

Review 2 (2024-03-26 - Rating: 5)
Hands down greatest service! Municipality was being HARD on our project, Roto Rooter came to our rescue in a timely manner ending our project delay, and charged a very reasonable rate! We cannot express how grateful we are!

Review 3 (2024-10-14 - Rating: 5)
Oct. 14: David of Roto Rooter came out today as scheduled. He quickly and efficiently solved a problem that seemed very difficult to this homeowner. He was very polite and did more than asked. Great job!

Review 4 (2023-03-30 - Rating: 5)
Had water backed up through our floor drain couldn’t use any water in the house without it flooding the master bathroom, Roto Rooter was able to get someone out here at 10:00 pm. Gerrhett was very professional and knowledgeable cleared the clog and fixed broken wax ring within 2 hours. Definitely a good experience and would recommend.

Review 5 (2022-12-01 - Rating: 5)
Austin was very professional! Had a different company come out and they couldnt get past the clog so they sent out roto-rooters! They were running behind but still made it out the same day which we REALLY appreciated! Plus Austin found the service valve the other company couldnt find so he didnt even have to go through the house!! All around great experience with this company fantastic communication and Austin deserves all the raises! Thanks again!!!

Review 6 (2023-11-30 - Rating: 5)
This was the fastest service Ive ever had with a plumber.....I called and they had a technician there about an hour later.... Not only did he listen to my problems but he found a way to effectively fix it and when it comes to my house that can sometimes be difficult.....he was also great with my dogs I highly recommend them for your plumbing issues.

Review 7 (2018-09-19 - Rating: 5)
These guys are awesome! Great prices, professional, and quick response times. I called Roto-Rooter to come out and give me a bid on installing a propane gas line for an oven range in my house. Ray came out the next day and gave me a quote that was almost half the price of the competition. He also talked to me about the ideal setup to accommodate my future gas appliance needs. Chris and Dave were sent out the next day to do the installation and were very professional. They took the time to explain every step of the process from sizing a system, to installation and inspection. Everything looked great when they finished. I cannot recommend these guys enough 10/10! I will definitely be calling on them for additional plumbing needs down the road!

Review 8 (2022-07-27 - Rating: 5)
Three reasons we highly recommend this company. First, they always answer their phone and they always call back when they say they will. Thank you, Ray! Second, their plumbers are knowledgeable, skilled and pleasant. Thank you, David! Third, they kept at our septic system and didnt let up until the job was finished. We feel very fortunate to have had them working on our project.

Review 9 (2020-01-19 - Rating: 5)
First time Roto-Rooter came out to my parents house the technician was very knowledgeable and friendly and fixed the issue...so the next time my parents had a plumbing issue they called this company again. This time there were a couple issues with the job and the pricing but the owner was very helpful and committed to figuring out and resolving the issue! Will use them again and will recommend them to others.

Review 10 (2023-01-24 - Rating: 5)
We had no running water due to having to turn our main off & I spoke to Terry over the phone that made an appointment to get someone out here to our house asap. Chris @ Roto Rooter was very professional, friendly and fixed our main water pipe that was leaking in no time. Thank you for being available 24/7

Review 11 (2019-04-23 - Rating: 5)
This year I have been thankful for many Shasta county community members. I have given many things to first responders and firefighters, but today I want to think a different kind of Community member. Today I am very grateful for the local neighborhood plumber. My grandma lives in downtown Reading, and like others in the Reading area, she lost her power during the snowstorm. Unfortunately, her power was a little more difficult to get back on and she was without electricity for five days. During that time some of her food went bad, she did not realize it and got food poisoning. She was extremely sick and without proper lighting she didn’t realize that when she threw up she lost the lower part of her dentures. Over the next few days she started to feel better and begin the process of trying to get a replacement. Dentist are booked out and the quotes that she was getting we’re up to $3500 for a replacement. This would be extremely hard for her to come with on her fixed income. She has been going without them for a few days but is unable to eat solid foods. Today I was visiting her to see if I could be of assistance. During the visit she mentioned that her plumbing was running slow and needed a plumber to come by. We called Roto-Rooter and Chris showed up quickly. After chatting with my grandma for a bit he decided to do further investigation. Instead of running is snake into the toilet or doing the quick fixes he took the time to pull the toilet, lo and behold he was able to retrieve her dentures! call the closest dentist amediately and Shasta Dental was super helpful and agreed to sanitize and clean my grandmas dentures.Rotor router’s professionalism and attention to detail has saved my 92 -year-old grandma A lot of worry and stress. It is the community members like Chris and Shasta dental that make my grandma a proud long-term Shasta county resident.

Review 12 (2024-02-18 - Rating: 5)
Aaron was very professional and kept at my clogged drain even in the pouring rain. Very satisfied and would recommend to friends and family!

Review 13 (2017-07-13 - Rating: 5)
Roto-Rooter is my regular plumber. Recently I bought a new water heater at Home Depot and they had a competitor give me a bid....$521 if everything went smooth. I thought that was high, so I called Roto-Rooter (which I should have done to start with but we all make mistakes). They tell me the cost is whatever the time and materials are. So I said okay.They come out and install in less than 2 hrs, clean their mess and haul away the old heater and packaging. Grand total? Less than $300.Moral of the story? Call Roto-Rooter first.

Review 14 (2018-11-23 - Rating: 5)
These guys rock, literally. Had rocks blocking the hot water to our shower, not only did David fix it but he and his partner reinstalled the knob properly and left it better than they found it. We didnt realize our kitchen sink had terrible pressure either until they checked it out for us and fixed that too!

Review 15 (2019-11-09 - Rating: 5)
Came out and fixed my broken water line in less than an hour. Great service and a staff who knows what theyre doing. I highly recommend root rooter for any plumbing services.

Review 16 (2023-03-28 - Rating: 5)
Chris was amazing I only had to pay an hour of labor and he had it fixed in 15 minutes $220 well spent.

Review 17 (2021-11-09 - Rating: 5)
Timely arrival, communication with dispatcher to let me know of current arrival time, service employees very knowledgeable, friendly, professional and competent. Would use them again.

Review 18 (2023-07-28 - Rating: 5)
Called today and was helped by Kailyn. Very professional, helpful and was pleasant to talk to.

Review 19 (2020-01-15 - Rating: 5)
I had an emergency main water line leak in the middle of the night and Roto-Rooter sent his tech out immediately.

Review 20 (2020-03-16 - Rating: 5)
They were here and fixed problem in less than 3 hours after I called for service. Good job

Review 21 (2022-11-20 - Rating: 5)
They came right away, stopped the leak and it was on a Sunday night! 😸

Review 22 (2019-12-21 - Rating: 5)
James was very knowledgable and helped fixed the issue. Very professional. Highly recommend!!!

Review 23 (2022-12-19 - Rating: 5)
Of course! A plumbing leak on Sunday. Called several local plumbing businesses that advertised availability of 24/7 without success. Finally found this business and they had someone here in about 15 minutes! Friendly, professional, efficient and kept us posted as to what he was doing and what the plan was. The price was also reasonable considering it was an emergency weekend call. Thank-you Roto Rooter and technician Chris! We will call you first next time!

Review 24 (2022-10-16 - Rating: 5)
Today the hazmat team came out to clean up the awful sewage sludge from a 6month kitchen sink leak. That was under my apartment. It was an extremely hard job! Both the men were extremely kind and good spirited. They did an absolutely amazing job!! When they left everything was fixed disinfected and cleaned!! I Stuck my head under there and all I could smell was nice clean mud water. I would give them more than five stars if I could!! Highly recommend!!Thank you so much!!

Review 25 (2017-07-29 - Rating: 5)
Great experience with an emergency situation. Much more reasonable price than I would have thought.

Review 26 (2021-01-30 - Rating: 5)
Great ppl to deal with! Way better than the rest of the guys around here.. and I deal with many...

Review 27 (2023-04-04 - Rating: 5)
Jerrhett did a great job. He was fast and friendly.

Review 28 (2023-06-02 - Rating: 5)
I had a clogged drain and a very nice man named jerrett came out and fixed the problem with a really great attitude and worked in a very professional manner took care of the situation in less than a hour, I would recommend them to all my friends. Thank you Rotor Rootor!!!!

Review 29 (2024-02-13 - Rating: 5)
Fast service and nice guy!

Review 30 (2022-07-22 - Rating: 5)
Just a couple of down to earth experienced guys. No hastle. Great to work with. Very knowledgeable. No games. No upsell. A+++

Review 31 (2020-10-12 - Rating: 5)
Roto-Rooter was awesome! They came quickly and assess the situation within 15 minutes. Chris was our plumber and he is awesome. Even gave me some advice on some other things I could fix for myself. Their price was unbelievably fair actually way less than I anticipated. We had drainage pipes from our kitchen sink that had eroded and or leaking into our crawl space They did a great job fixing it and letting us know what to expect moving forward. Highly recommend them

Review 32 (2022-07-29 - Rating: 5)
I live in Silicon Valley while my mother lives in Redding. At around 8:30pm, her friend (who was visiting) called me telling me that the toilets in my mothers house were overflowing and even had water coming up in the shower (fortunately, just water). I quickly found Roto-Rooter/Redding online and called for 24-hr service and they dispatched a gentleman there within the hour. I WISH I knew his name (I will try to get it and update the review), but my mom and her friend could NOT have been more impressed by his professionalism, courtesy, thorough work overall consideration for the situation and the fact that my mother is in her 90s. I have to express my gratitude to Roto-Rooter as it is hard to manage things from a distance and receiving such professional service in an emergency situation is EXTREMELY appreciated.I would make the same call, if ever needed in the future. Absolutely!

Review 33 (2021-10-11 - Rating: 5)
Roto Rooter came out and rerouted our piping when we had a huge leak on our property that was causing a lot of issue for us and our neighbor. The work was done faster than originally estimated and worked like a charm. Very good quality work!

Review 34 (2017-10-02 - Rating: 5)
Competent, professional, and fair priced. Would use again in a heartbeat.

Review 35 (2019-08-06 - Rating: 5)
Had an emergency at a rental property the main line broke. They were able to come the same day and restore water to the house till the repairs could be completed. Thank you so much.