Mr. Rooter Plumbing of Shasta County

Located in Redding, California

Address: 4750 Caterpillar Rd Suite H, Redding, CA 96003, United States

Phone: +1 530-418-5698

Rating: 4.6

Services

Online estimates
Language assistance
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-06 - Rating: 4)
Good people work here, are knowledgeable and they come on time as scheduled. They specialize in regular plumbing jobs in my opinion, not plumbing remodeling jobs. Note they charge for visits; so for any and every visit expect an extra $20 or $120 charge on top of their fees.

Review 2 (2024-10-04 - Rating: 5)
What a fantastic business! They offer great and reliable service that is always so professional. I cannot say enough good things about Mr. Rooter!

Review 3 (2024-01-31 - Rating: 5)
Absolutely the best! They were so responsive, knowledgeable and friendly! Called on a weekend because we bought a tankless water heater and we needed it installed. The person we spoke to was so kind, we told him the unit we bought and he just advised that we do a bit of research on the brand. He did not try to sell us something else, he was still going to come to install it, just wanted to make us aware of the reputation of that brand and he was RIGHT! After we did some research we realized that we did not make the best decision. We decided to have them come in, give us a quote and we decided to chose their unit - and at a fantastic price! Labor and unit! We shopped around quite a bit before and I was quite happy with the price Mr. Rooter gave us. Hunter was the one that came and installed the unit and he did an amazing job! Even swept after his work, left the place spotless! He took away our old unit and boxes that the new one came in so there was no clean up needed for us to do! 10/10! Can’t recommend them enough!

Review 4 (2024-05-21 - Rating: 5)
I run an Airbnb and so when I have a plumbing issue, I need help fast. Once again Mr. Rooter came to my rescue so there wasnt any disturbances to my Airbnb guests. Thank you!

Review 5 (2023-08-23 - Rating: 5)
We couldn’t be more grateful for James, Hunter and Max for fitting us into their very tight schedule for our emergency major plumbing issues. Sarah and Dawn were very helpful as well. I highly recommend Mr.Rooter. Thanks again to all.

Review 6 (2023-07-07 - Rating: 5)
We rent and have issues with roots in the sewer and everytime we have needed a plumber James and a tech are the ones that show up. I highly recommend this company! They are always so respectful, kind, prompt,and always explain everything perfectly. They are even patient with my loud little pups!! Thank you James and crew!!!

Review 7 (2023-10-13 - Rating: 5)
I would highly recommend this company to anyone! They go up and beyond! Very nice people! I live in a rental and had a lot of issues and Mr rooter got the job done and was very prompt on time! I will highly recommend them to all my family and friends! Thanks again Mr rooter.

Review 8 (2022-07-30 - Rating: 5)
Mr. Rooter staff James came out to our house today and did a fantastic job! James has been here previously and he is always very professional, courteous, understanding and helpful. He is very experienced and provides very useful feedback to help us navigate and solve our plumbing issues. Overall, we are very pleased with James and give him a 10 out of 10! Thank you!

Review 9 (2021-03-03 - Rating: 5)
The team was very professional and friendly. We bought an older home and had (3) kitchen plumbing issues including a faulty shut-off valve and a bad leak at our dishwasher. They diagnosed the issues quickly and made the repairs in a timely manner at a reasonable price. We just scheduled Mr. Rooter Plumbing for a second job.

Review 10 (2019-09-10 - Rating: 5)
James and Ryan responded right away, assessed the plumbing problem and repaired my damaged underground drain line. Their repair cost estimate and time to repair were accurate. They did the job in two days without any inconveniences to my rental customer.Thank you James, Ryan and Office Staff for doing a Great Job!

Review 11 (2020-04-24 - Rating: 5)
Had my toilets back up into the tubs and was not having the best of times. Called them, was told they would be out in an hour (which was surprising to say the least that I could get someone day of) then he still arrived earlier than expected!Was very prompt and ready to find the issue. Gave a couple options and we chose a return visit. They arrived before the time (couple of minutes) and were very efficient and respectful of the home and us. They even noticed another issue and offered to repair at what I thought was a very reasonable price. Thank you guys!!! I appreciate your time and service in this odd time of the world!

Review 12 (2021-08-14 - Rating: 5)
Tech was quick at unclogging the drain. Then used a camera to show us where the problem with roots growing into the pipes was, which happened to be about 35 closer to the clean out than our previous plumber had claimed. Tech Gabes us a few options for long term repair rather than just the band-aid of snaking the pipes. He was very professional and a nice guy to deal with. Have already recommended to multiple friends and family and will continue to do so.

Review 13 (2021-08-25 - Rating: 5)
Very responsive regarding a complex issue. They looked at all options to come up with the best plan of action. Were on time and followed up with all parties involved, which made the septic repair that much easier. Thank you and we will continue to use your service.

Review 14 (2021-04-13 - Rating: 5)
100 and 10 percent I recommend for anyone to call. Mr. Rooter as of today 4/13/21 has saved me from losing 20000 to 50000. Heres a Lil story I would like to share it may help some1 that has no knowledge of plumbing like myself. I called earls plumbing which I hope who ever calls them dont get rip-off as I almost did. They came out and was unprofessional. I had a leach line problem and earls plumbing came out didnt even take the time to get out of his vehicle but looked out his window and told me yea my leach line is busted I would need to replace it. Im thinking 1 to 3k not a problem. Then he said it would cost me 50k with permit and 20k without. Keep in mind the guy never even went to my septic and open it up to find the problem. Then we had a Lil conversation and I told him that well big valley septic told me it can b fix by Mr. Rooter with a pressure hose and it would take out all the roots from my leach line. I had called earls plumbing first cause I always seen their vehicle running around. His reply was they r stupid dont know what they r doing and would destroy the leach line completely and I would lose money on that and still have to replace the leach line. I thought to myself this guy is asking for alot and not even observing what the problem is yet. So I told him ill talk to my wife and get back to him. Then he said he can work Then I called up rooters and man was I glad I called them. They came out James and Robert was their name. Both very professional. Took their job serious. They mad me feel like I was their num 1 priority. They open and observe the leach line took a camera to the leach line told me I had roots growing in there and they can help me out and fix my problem. When they told me the cost of the fix was 2500 I was like wow..... comparing the price of 2500 to 20000. Im gonna let u guys do the math. Its a no brainer. So yes Im gonna say it again I 100 and 10 percent recommend and satisfy with Mr. Rooter company. If u want to b treated fair friendly and professional Mr. Rooter is number 1. I guarantee u would b happy with the work they do 100 percent

Review 15 (2019-07-30 - Rating: 5)
I refer all my clients and friends to James & Dawn and Mr. Rooter. They are honest, professional and reliable. James just installed a new water heater in our house. Thanks so much!

Review 16 (2021-02-10 - Rating: 5)
Called at 8:40 and the tech showed up within 20 minutes. Problem fixed and gone by 9:40. Professional, courteous, and fixed the problem. No one wants to call a plumber at 9pm...but when its needed, I wouldnt hesitate to send anyone to these guys.

Review 17 (2021-01-23 - Rating: 5)
Plumber came out on a weekend, had to work really hard, and was totally great! We appreciate how he got us up and running again, so to speak. Super fast getting here, too.

Review 18 (2017-08-25 - Rating: 5)
Mr. Rooter is awesome!James knows his stuff and is quick to respond to an emergency. Together, James & Dawne run a fabulous operation. Nice job, Mr. Rooter! I hope I dont need your services soon - LOL. But if I do, Ive got you on speed dial! ~ Dee Stover, Redding

Review 19 (2024-07-16 - Rating: 5)
Last night (06/18/24) around 2230 my wife went to get ready for bed and noticed water/sewage had backed up from both of our bathroom shower drains and toilets leaking into both of my bathrooms and master bedroom and made an incredible mess. No toilets, showers or baths anywhere in the house could be used as this made the problem worse. We called Mr. Rooter in Redding California, and they were at our house within an hour. We met our plumber Hunter, who met us with a smile and got right to work. Hunter found the clean-out that was clogged and proceeded to work his magic. After some serious snaking of our pipes, Hunter was able to clear the obstruction and get things moving again. Hunter ran the camera down through the pipes to ensure it was clear. I strongly recommend this company and would definitely use them again. As horrible as the situation was, Hunter was very professional and knowledgeable and put my family at ease throughout the entire process.

Review 20 (2020-10-09 - Rating: 5)
My wife was sick from water intrusion under the house. They came out assessed the problem, gave us an estimate then fixed it that day and gave us a great price. Excellent Job

Review 21 (2023-01-23 - Rating: 5)
Mr.Rooter came out to help with a clog and worked with us to install a new clean out outside. Professional and easy to work with!

Review 22 (2024-06-14 - Rating: 5)
Very professional. Prompt service. I can recommend this company.

Review 23 (2021-12-03 - Rating: 5)
I always use Jim in Redding, he is fast, reliable, fair pricing and when you manage 60 properties these things really count

Review 24 (2024-07-11 - Rating: 5)
Always the very best service, I have been a customer for years!

Review 25 (2021-04-19 - Rating: 5)
Very professional and knowledgeable. Theyve been very helpful on our project, and I look forward to working with them in the future.

Review 26 (2020-06-04 - Rating: 5)
James and his crew are great to work with. They are punctual and professional and are very helpful.

Review 27 (2022-09-21 - Rating: 5)
They were very professional and punctual....called with my problem in the morning and they were prompt at getting me in by the afternoon...highly recommend

Review 28 (2023-12-11 - Rating: 5)
So happy with the service provided by James. Our office was having a plumbing issue. Not only did they diagnose, but came right back out to finish the job. You couldnt even tell they had been there when they were done. Our issue is fixed, our plumbing is improved and we couldnt be more pleasedThank you

Review 29 (2018-07-25 - Rating: 4)
Show up usually within a hour of receiving my phone call, (even on Sunday!) and always get the job done.

Review 30 (2017-10-20 - Rating: 5)
Great work. In and out in just under an hour. And cheaper then i thought it was gonna be. 5+ stars

Review 31 (2020-06-03 - Rating: 5)
James is fantastic! Always on time, on budget, great job!!

Review 32 (2020-09-03 - Rating: 5)
James, Franklin and Robert are absolutely amazing. Every problem that I ran into in my home purchase was fixed quickly and efficiently by them. This is the only plumbing service I will use. Thanks so much for always being here and taking care of the problem. Big thanks to Sheena in the office for scheduling when its convenient for me. Obviously, I highly recommend this company.

Review 33 (2021-12-31 - Rating: 5)
The handle on my toilet broke, so I called Mr Rooter. James was at my house within an hour! Ive used them for many years now and have had the best service. Every technician has always been professional, friendly and kind. I highly recommend them!

Review 34 (2022-03-17 - Rating: 5)
Mr. Rooter was very professional, scheduled quickly, showed up promptly and provided great service - what more do you need!

Review 35 (2023-11-30 - Rating: 5)
Always professional, on time, and a great job!! Thank you

Review 36 (2016-12-28 - Rating: 5)
Dawne & James seriously took amazing care and fit us in to fix our shower before our Christmas visitors arrived! In the end, my shower works better than it did when it was new! Thanks so much, guys! :)

Review 37 (2022-04-07 - Rating: 5)
They were awesome and the price was great

Review 38 (2021-04-10 - Rating: 5)
I spent about 2 hours trying to unclog our hallway bathroom to no avail. Defeated and frustrated beyond all reasoning , I reached out to the REAL Pros: Mr. Rooter. I was connected to a nice man named James and he was on the hunt. What seemed like 15 minutes, He arrived and was ready to get down and do battle with my toi-toi. He and his powered auger had to go NINE feet down into the main line to break up an unknown object. He had it all fixed in mere minutes. James even did a cool demonstration of how he did it. It was rad...I would not have been able to unclog my toi-toi on my own and James is one cool dude. Highly recommended.

Review 39 (2019-04-15 - Rating: 5)
Mr. Rooter offers excellent communication, quality work, and fair pricing. Ive worked with a lot of plumbing companies and would highly recommend Mr. Rooter.

Review 40 (2019-07-18 - Rating: 5)
James is thorough in accessing the problem and explaining a proper resolution. A man of integrety and determination to provide customer satisfaction.