Northstar Plumbing, Heating and Air Conditioning

Located in Rancho cucamonga, California

Address: 10532 Acacia St Suite B1, Rancho Cucamonga, CA 91730, United States

Phone: +1 909-593-3353

Rating: 4.2

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
I recently had the pleasure of working with Northstar for some HVAC issues in my home, and I cannot recommend them highly enough! From the moment I contacted them, their customer service was top-notch. The technician who came to my home, Rob, was incredibly knowledgeable and took the time to explain the issues with my heating system. He conducted a thorough inspection and provided me with clear options for repairs, which I greatly appreciated. What stood out most was his honesty—unlike some companies Ive dealt with, he didnt try to upsell me on unnecessary services.The work was completed efficiently, and I was impressed with how clean Rob left my space afterward. My heating system is now working better than ever. Overall, Northstar Plumbing, Heating and AC provided exceptional service, and I will definitely be calling them for any future needs.

Review 2 (2024-07-17 - Rating: 5)
From start to finish we had a great experience . We knew our air conditioning system of ten years was on its way out and Northstar made it incredibly easy and gave us a tremendous deal on our shiny new system.Starting with our initial inspection the up and quote Chris and Jesus were extremely professional and helpful in getting us all set up. Enrique and his crew came early this morning and worked in incredibly hot temperatures to get us up and running by this evening . Couldn’t be happier and we intend to use Northstar for all of our upkeep from here on out . Thanks guys ! Great job!

Review 3 (2024-12-10 - Rating: 5)
I called NorthStar when my heater went out. They sent Rob the technician and he was amazing! Not only was he able to solve the issue quickly, he also took the time to explain why it happened and how we could improve our home comfort. He went above and beyond any technician or company we have ever called before. I highly recommend this company and thank them for having knowledgeable technicians who are actually caring about my family and our comfort. Great job NorthStar!

Review 4 (2024-12-31 - Rating: 5)
Tech Rob was so knowledgeable in explaining our new unit. He was courteous, respectful and patience with us to explained our unit and that he’d be available if we had any questions in the future. Thank you Rob

Review 5 (2024-10-28 - Rating: 5)
We bought a brand New air conditioning system and Edwin Has been.To our house on several occasions to follow up and do a routine maintenance, and He has always been.So professional and we are so pleased with our air conditioning. Fabiola Follows up and makes sure that all our questions were answered , and of course they were. Our family highly recommends this company

Review 6 (2024-11-15 - Rating: 5)
Courteous, professional, and altruistic has been my experience with Northstar to our San Bernardino Mountain businesses. Always so enjoyable when contacting the answering service, truly answers and services. Huge shoutout to technician Frank and owner Dave at my Crestline location. Frank went above and beyond his requirements to meet our needs and taught us a few tips that are handy. Thank you Dave for supporting us here and always being so personable and meeting our needs. We look forward to continuing business with you.

Review 7 (2024-08-20 - Rating: 5)
Im truly not one to take the time to write a review, but when you find a company that from the beginning to the end makes you feel like family then that company is a keeper. Northstar came out fixed my ac unit, explained the issue to me. Gave me options to repair verses replace answered all my questions with no hard sale. I am so happy I called them. I recommend them to everyone.

Review 8 (2024-08-29 - Rating: 5)
Chris was very professional, and fully explained the condition and need for replacement of my 65 year old furnace. He went over my options thoroughly and offered his advice with no hard sale tactics. Chris is also personable, and just a really nice man.

Review 9 (2024-07-25 - Rating: 5)
Rick/Macgyver did a great job explaining what was wrong with our AC unit as well as explain the various options we could take to get our AC up & running again. He was very knowledgeable and didnt speak above our understanding, nor did he apply any hard sales methods on us. Thank you Northstar Plumbing, Heating, and A/C servicing.

Review 10 (2024-12-31 - Rating: 5)
The technician Rob was gracious and polite, did great work and was respectful to me and my home.

Review 11 (2024-05-23 - Rating: 5)
Chris, Ivan, Estefan, and Alan all did a great job replacing our furnace, duct work, and insulation fast and efficiently and expertly! We are so pleased with the high quality job they did so quickly. Chris is very knowledgeable and explained in detail everything we needed to make our system work like a charm and last the longest with the longest warranties.

Review 12 (2024-04-29 - Rating: 5)
The technician Chris came to perform the 6 mo. service to our A/C. He found some problems needing repair. Chris & Northstar provided an affordable payment option. Chris did the work the same day. We are very happy with Northstar. Chris was very personable and efficient.

Review 13 (2024-07-03 - Rating: 4)
Company does a good job in keeping in touch with customers with a service plan. They took the time to work out a good financing plan for me. Been a customer of theirs for at least ten years.

Review 14 (2024-02-22 - Rating: 5)
Joshua C. Came out today to service our water heater! He’s very knowledgeable. Joshua took the time to answer all our questions. He is very professional and easy to talk to. Which made us very comfortable! That’s hard to find these days! His work is exceptional! We definitely will be calling Joshua back if we having any plumbing issues in the future!

Review 15 (2024-06-05 - Rating: 5)
Northstar is a very responsible company that we have used for several years.Many of their employees have shown to be very professional. Some of them are Edwin, Frank and Jesus.We appreciate their skillful and honest work.

Review 16 (2024-04-25 - Rating: 5)
Chris, at Northstar, used his knowledge and experience to identify a lingering issue within our home for many years. He identified an issue that could pose more issues in the future if not addressed.He provided solutions in a thorough manner and was patient with our concerns and sensitivity to costs. His dedication to helping customers resulted in a resolution that permitted us to attend to the upgrade/install immediately. Our family thanks Chris, and Northstar, for the long affiliation and continued service care .

Review 17 (2024-05-06 - Rating: 5)
I had a local Plummer come out to fix our plumbing issues. He wanted to tear up my patio.I had Northstar come out and they were able to come up with a different solution that didn’t involve tearing up my whole patio.Plumbers were professional and office staff are always pleasant to talk to.They really care about their customers.I would highly recommend them.

Review 18 (2024-05-28 - Rating: 5)
I had an annual hvac check. The Tech was Chris and he was very professional and explained everything he was doing. I appreciated his comments and found it was an efficient checkup. I would recommend him to any customer.

Review 19 (2024-12-31 - Rating: 5)
I can not say enough good things about this company! I have been skeptical of technicians/companies working on my Heater after several bad experiences with different companies (will not name). After speaking with a friend they recommended NorthStar. I called them and was blown away by their business. Start to finish, the customer service was amazing. The office was very polite and listened to my issue and assured me I would be taken care of and scheduled me for an appointment. The day of the appointment Rob came out and he was awesome. Before he even walked in he laid down a mat and put on booties! He listened to my concerns and was so professional and courteous. He explained my issues and got my heater working again the same visit. I am so grateful to Rob and his team at NorthStar, I will be recommending this company to everyone!

Review 20 (2023-05-06 - Rating: 5)
We needed a new kitchen faucet installed. We had a pleasant and informative conversation with Northstar Plumbing personnel. Our appointment was scheduled. Kyle, our technician, arrived on time and proceeded to quickly and accurately install our faucet. He explained the features of our new faucet and left after he cleaned his work area. We greatly appreciate Kyles and Northstars service.

Review 21 (2023-11-16 - Rating: 5)
I recently had NS come do routine maintenance on my furnace. Jesus was my technician, he did such a good job. He explained everything to me and gave me some options to improve my system He was awesome! I love NS and their technicians.

Review 22 (2024-12-03 - Rating: 5)
North Star is amazing when we have a A problem they come out right away and fix the problem. They have an employee by the name of Frank. He’s awesome. I highly recommend Northstar. I give them a 5 You won’t be disappointed

Review 23 (2021-08-20 - Rating: 5)
Ive been using Northstar for 2 years now, previously for AC repair work and most recently for plumbing. They are professional to work with and with the most recent plumbing issues, were able to expedite and get me an earlier appointment. With all of their repairs they offer quotes depending on what type of work you like to get done (e.g. just minimum repair, or replace certain parts). Their work comes with warranty and they have been great at following up on services performed whenever issues arise. I trust their work and highly recommend their service.

Review 24 (2021-06-04 - Rating: 5)
I recently needed to get my furnace serviced/replaced and attempted to contact several local companies. None would pick up or return my calls. I eventually contacted Northstar after I saw several recommendations on Facebook. Northstar was very responsive, and I was able to schedule an appointment right away. Katie kept me informed throughout the process. I elected to get a new furnace installed, and the installers Mario and Tony were able to get the job done quickly. I definitely recommend this company.

Review 25 (2022-01-26 - Rating: 5)
We hired Northstar to help us with our plumbing issues, and were very impressed with their level of professionalism and the customer centric approach to building a lasting relationship with us. They were proactive to look around the house for any other potential problems and actually discovered that we had a pretty bad leak in the backyard. They repaired it quickly and got us enrolled in their loyalty plan which comes with lots of perks including free regular AC maintenance checks.

Review 26 (2022-09-15 - Rating: 5)
My toilet started leaking and was flooding my bathroom floor. I had been mopping the water all day and finally called Northstar for help. Ernest came out to my house and was so professional and kind. He fixed everything so much faster than I thought it would have taken. After a day of stressing and worrying, Northstars professional team and Ernest saved my day. Thank you so much. I highly recommend this business.

Review 27 (2024-10-17 - Rating: 5)
Chris G. was most professional & helpful. I appreciate all he did to help me.

Review 28 (2022-08-22 - Rating: 5)
To start, the young lady I spoke to was very professional and accommodating to my needs. Secondly, The technician arrived on time and was very professional throughout the whole process. Over all service from start to finish was pleasant and professional. I will certainly be recommending Northstar to my friends and family.

Review 29 (2020-11-21 - Rating: 5)
Amazing service! I was able to schedule a visit right away on a Saturday. Both technicians were informative, professional, and friendly. They looked at my thermostat which I thought had a problem, but there was nothing wrong. They graciously waived the fee, and changed my filter. I will be calling them from now on!

Review 30 (2023-07-05 - Rating: 5)
Repeated-customers not by choice , story will explain 😳first trip around they were amazing and replaced and maintenance all our plumbing needs … we unfortunately had to reach out to them once again due to an emergency flood within our home while we were away out of the country and having the fire dept call us n pur hands being tied … We reached out feeling helpless as we could not do anything and it all happen on the 4th of july holiday weekend and of coarse after hours 🥹🥹but within the hour North star took over assisted us with emergency services, trust worthy company went far and beyond to put us at ease and coordinated each step to get everything fixed while away on vacation!!! Thank you North star for not only saving our home but our sanity and even our vacation!!!

Review 31 (2019-05-10 - Rating: 5)
My previous AC company went out of business and was left with a worthless maintenance contract. Northstar called and offered to honor that contract. Doug came out a few days later, checked everything out and told me I had one more free inspection/repair. Very professional and will renew my contract at expiration. Great job!!

Review 32 (2022-05-24 - Rating: 5)
Our installer Mario was highly knowledgeable and qualified. Him and his helper manuel were able to get the work done efficiently and highly exceeded our expectations. We definitely recommend them.

Review 33 (2022-09-16 - Rating: 5)
I had a major drainage problem in my kitchen and master bathroom. Plumber Drew quickly assessed the problem, explained the solutions clearly, and worked quickly and efficiently. Good value for excellent service.

Review 34 (2019-05-12 - Rating: 5)
Excellent service ! I have been with this company since May 2018. They show up on time, are clean efficient and knowledgeable. They take time to explain the needed service. Honesty is a must with me and this company has proved itself on the first visit, Doug, the most recent technician, continued the excellent service. Explaining and demonstrating failures. Ok I knew this failure ahead of time, but it was nice to know he was ok

Review 35 (2020-07-21 - Rating: 5)
Northstar (Ivan) came out to fix our air conditioner this morning. He was on time, polite and most of all he was honest. I was referred to him from a neighbor and I am so glad I took their advice. He explained what he was checking as he did the diagnostic and then fixed it promptly. DO Y OUR SELF A FAVOR- Take this referral from me. They do it right with no bull*&^T

Review 36 (2024-05-28 - Rating: 5)
Chris got here early and went through and checked everything and explained what he was doing to me couldnt ask for better service.Thanks Mike

Review 37 (2021-09-08 - Rating: 5)
Technician Sergio was the bomb!!...he explained everything step by step of what he was doing and what he was about to do during the whole repair process...I would definitely recommend Northstar to my friends and family and would definitely use them for my future A/C repair needs

Review 38 (2024-10-15 - Rating: 5)
Northstar was great to work with, the tech was extremely knowledgeable

Review 39 (2018-06-27 - Rating: 5)
These guys are great!! Quick and easy and reliable. I live in Corona and called these guys to help me out on my rental while I was out of town. Very reasonably priced. Call them first and you won’t be disappointed.

Review 40 (2024-06-25 - Rating: 5)
Excellent service! Chris and David were very professional and helpful!

Review 41 (2024-07-11 - Rating: 5)
Chris was great explained everything and got the house cool again

Review 42 (2024-07-01 - Rating: 5)
Chris and Jesus were very helpful and spent the time to explain the process

Review 43 (2020-01-15 - Rating: 5)
Norstar company is fantastic company as far as service and pricing professional and friendly staff. They’ve done a few jobs for me and my friends and we are absolutely happy to have them in our contacts.

Review 44 (2018-12-11 - Rating: 5)
These guys came to check out my HVAC unit. They did a great job. Im very satisfied with the work their technician did. I will use them as well for my plumbing need. 👍

Review 45 (2024-06-28 - Rating: 5)
Chris at northstar will help you find your best A C for the size of your house.We like Chris.

Review 46 (2019-05-10 - Rating: 5)
Joe Ortega came and did a tune up on my AC and was very helpful. He answered my questions and was very polite! Thank you Northstar!

Review 47 (2024-04-22 - Rating: 5)
Polite, courteous, and very knowledgeable! I could not have asked for a better technician. Thank you!

Review 48 (2024-04-26 - Rating: 5)
Chris came in and did an amazing job!He is very thorough! Top notch customer service and recommended what could be done better in our system.Highly recommended!

Review 49 (2024-05-10 - Rating: 5)
I just want to let Northstar Plumbing know what a fantastic job Martin Brody did installing my garbage disposal, water heater, new kitchen faucet, new lavatory faucet. He is very polite and patient and really easy to deal with I would highly recommend Martin Brody to do my Plumbing in the future or for anybody else that needs any Plumbing done once again thank you again.

Review 50 (2019-05-14 - Rating: 5)
Excellent, efficient and friendly service. I was given unbiased information and left to make my own decisions about which services I would use. Highly recommended.

Review 51 (2024-05-27 - Rating: 5)
Great service from Juan and Chris, will recommend again

Review 52 (2024-04-27 - Rating: 5)
Chris did outstanding job as he was totally honest to work with.

Review 53 (2023-12-18 - Rating: 5)
Jesus , we are very pleased with your services received today on December 18 2023. Your patience and support are very much appreciated.

Review 54 (2019-12-29 - Rating: 5)
The best techs and the customer service exceeded my expectations. They are professional, courteous and quick

Review 55 (2023-09-08 - Rating: 5)
Rick came to our house and inspected our (OLD) furnace, and thank God he did because he found that it was corroded and malfunctioning to the point of being dangerous. He took the time to explain it first to me, and then again to my husband, and explained all of our options for replacing it, and even the option of adding an air quality unit. He was professional and extremely knowledgeable. Excellent experience all around!!

Review 56 (2020-01-15 - Rating: 5)
Very professional and friendly staff and also very punctual plus Reasonable cost and great service. Thank you Northstar.

Review 57 (2023-07-26 - Rating: 5)
The technician, David, was wonderful, efficient, friendly, and a God-send, who came out to fix our Lenox A/C switch in no time. After a sweltering weekend of 100 degree heat and humidity, he arrived at the appointed time, got it done, and left us in peace and blessed coolness..

Review 58 (2023-08-09 - Rating: 5)
Edwin came to service my heating/cooling system today.

Review 59 (2021-05-08 - Rating: 5)
Great company to work with responsive, professional and knowledgeable. I highly recommend.

Review 60 (2018-12-22 - Rating: 5)
Thank you, David! Your prompt, precise, and professional response resulted in a rapid resolution of my heating problem.

Review 61 (2022-12-20 - Rating: 5)
Jason was extremely professional and thorough in his work to correct our leak. He went over and beyond in his efforts to make sure we were happy wi5h the work and to make it look as if he was never here. His friendly demeanor was just a bonus.

Review 62 (2023-08-07 - Rating: 5)
Edwin was professional, put on booties when he walked in, helped me clean up dust from filter swap. Really appreciated Northstar and signed up for maintenance contract.

Review 63 (2021-08-10 - Rating: 5)
Called them up to come do some maintenance on the AC on our new condo. I was given an appointment, and called before the appointment that Chris would be over in about an hour by Katie the dispatcher. I told her that I was at work and would need a 20 minute head start to head home. She said of course, and sure enough called me that Chris would be finishing up his job soon and was giving me the heads up. I got to my property as Chris was pulling in. He did a great job inspecting and explaining what the AC needs or didnt. I was impressed overall with the company because they help me use my time wisely and didnt keep me waiting, and I will definitely keep using them in the future for all my HVAC needs. Service like theirs is hard to find.

Review 64 (2018-10-26 - Rating: 5)
Im very satisfied with the quality of work Northstar did for our home. We had to shut the water off where my elderly grandmother lives, and they came out right away to assess our needs. Juan was professional, gave me a precise description of what needed to be fixed, and was in & out in a few hours. After they left you couldnt tell they were even there. He also gave me a great recommendation for a restoration company to take care of our water damage which I appreciate greatly. I wont hesitate to call Northstar again.

Review 65 (2023-10-31 - Rating: 4)
EDWIN gave a good estimate

Review 66 (2021-12-30 - Rating: 5)
Jason and Don did a fine job. They explained how the heater worked and what they did to resolve the issue. They also recommended yearly maintenance which I plan on doing from now on.

Review 67 (2019-05-14 - Rating: 5)
Juan is very knowledgeable and did a great job.

Review 68 (2024-04-23 - Rating: 5)
ChrisVery informed and a great resource.

Review 69 (2019-12-16 - Rating: 5)
Water heater wasn’t working, so through “Home Advisor”, this company was recommended. I told Jessica I needed the water heater replaced today (this was at 1:30 pm.) I got a rough quote quickly, (which I approved) and was told a service tech would be at my place between 2:00 and 4:00pm. Beshad (I hope I’m spelling his name right... if not, I apologize) and Jose arrived at 4 and proceeded to remove and replace the water heater. Beshad also replaced an old roof vent pipe. Both Beshad and Jose we’re very polite and professional and the work was accomplished in a timely manner. Thanks guys for a job well done!