Sureflow Rooter Service And Drain Cleaning

Located in Providence, Rhode Island

Address: 107 W Clifford St, Providence, RI 02907, United States

Phone: +1 401-432-4708

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-26 - Rating: 5)
Had a backed up sewer line caused by roots compromising the pipes.Justin and Steven were my heroes extremely courteous and professional.Explained what had to be done and did it in a timely manner.They are now my go to company. I felt comfortable and at ease with there work.They knew their job and did it without any hesitation.So pleased I told all my family and friends about this company.Thank you so much for all you did. I will forever be grateful.Anyone who needs this kind of service please dont hesitate call them and you will not regret it.

Review 2 (2024-12-16 - Rating: 5)
I had a blocked sewer line from my house to the street. Raw sewage was backing up and into my house. The absolute worst nightmare scenario. I called in the morning, they were there THAT afternoon. They unclogged the drain (Thank God), then using cameras in the pipes and sonar to locate the buried sewer line which tree roots had clogged were able to fix it. This family owned plumbing company is your one and only call. Delighted. Homerun.

Review 3 (2024-10-08 - Rating: 5)
Sureflow Rooter Service and Drain Cleaning arrived today ontime as scheduled. They successfully cleared my homes main sewer line! There was very good and patient communication with the person who answered the phone when explaining the issue and setting up an appointment. Steve, who is part of this family owned business, arrived to take care of my main line problem. I found him very knowledgeable with 15+ years of experience, professional, skilled and personable. I was also impressed with the equipment used.The main sewer line was completely blocked for many months. (I previously had another company here who was unsuccessful in clearing the drain after about 1+ hours work and ~$600 later. It was not bad service but costly for not working out.)Back to Sureflows services I received today. The main sewer line was cleared, a camera inspection was performed, (I was welcomed to view the camera imaging while it was performed). We both noticed a considerable rough build-up which he explained as scaling that does occur over the decades in a cast iron drain line, narrowing it. I decided to have Steve, after explaining the process and answering all my questions, go ahead and Hydro-jet the main line, wow surprisingly very powerful! Another camera inspection was done, the Hydro-jetting noticably removed the scaling build-up! Looked to me like a fresh start for the main sewer line!I highly recommend Sureflow Rooter Service. I found their pricing for services I received today to be quite fair and amounted to considerably less than any of my previous experiences with plumbing issues. From start to finish it was an all-around positive and quality experience. They will now definitely be my go to for plumbing services.Thank you for your excellent service!October 2024, Smithfield RI

Review 4 (2024-08-02 - Rating: 5)
Justin and Steve were upfront, knowledgeable and trustworthy. My main line was completely backed up due to roots compromising the pipes. They came in and cut through everything to the street. Quoted us about half the price another company gave us to replace all the way from the foundation to the street. Also gave alternatives for maintenance. Would recommend to anyone.

Review 5 (2024-08-07 - Rating: 5)
Called to arrange an appointment this morning for a clogged tub. Justin arrived and just when he said he would. Fixed the problem quickly. He was very good and professional. I highly recommend this company.

Review 6 (2024-05-30 - Rating: 5)
I called this company because the drain pipe on my washing machine was leaking onto my basement floor. I received an appointment the same day that I called. Justin fixed the issue within 40 minutes. He did a great job and explained in detail what happened and what to do to avoid it happening again. I was also very pleased with the cost..very reasonable!

Review 7 (2024-09-26 - Rating: 5)
Steve arrived promptly after my initial call,was very professional and friendly and fixed the job rather quickly, I would use them again,highly recommend.

Review 8 (2024-06-24 - Rating: 5)
Called this morning and he was here in a few hrs. Had to have the mainline snaked do to back up in basement toilet. Very polite and pleasant.could not ask for better . Highly recommend

Review 9 (2021-06-28 - Rating: 5)
Emailed company at 7:30 AM on a Monday morning. They called me at 8:30, they were at my house by 10:30AM same day. They finished snaking my sink drain and power blasting my French drain outside the house all within a half hour period. Justin and his helper were fantastic. Kind, courteous, and extremely professional. Their pricing was exceptional. All in $330.00Cant say enough about this company. It comes with my highest recommendations. Thank you Sureflow.

Review 10 (2019-08-22 - Rating: 5)
Brian and Justin are the best. We had an urgent plumbing issue and they came out and worked tirelessly to fix it. They were honest with us throughout, priced the job very reasonably, and even repaired some of the damage done by a different rooter company. They seem like a trustworthy, family-run business. Can’t recommend them highly enough!

Review 11 (2024-09-02 - Rating: 5)
Came out on Labor Day and helped clear a massive root mass. Great service!

Review 12 (2022-06-16 - Rating: 5)
I called Sure Flow on 6/15 and they offered to come the same day but I wasn’t available so they came the next day. The two men who came (I wish I knew their names) came out and unclogged my pipes quickly. I called two other companies including scammers Roto-Rooter who came and couldn’t unclog my pipes and told me I needed to excavate and fix my drains for 10k.Out of all the places I called to get my problem fixed Sure flow was by far the best 5 star service. Professional, courteous, ON TIME, and reasonable prices. The two men Kindly rejected my tips, but they truly deserve it. The man who coordinate services over the phone was also very professional ! Highly recommended and I will call them for all my routine pipe care/ plumbing problems.

Review 13 (2016-09-08 - Rating: 5)
My wife and I HIGHLY recommend Sureflow/Brian and Mike! We had a plumbing issue with our dishwasher and they came within an hour of the call and fixed everything. The job was pretty gross too, and they got right in there right away and fixed the issue - no complaints and no BS. Super nice guys, great service and great price. Well be calling them again for sure!

Review 14 (2023-07-18 - Rating: 5)
Thank you Mike and Justin for helping me out with my clogged main sewer line! I highly recommend Sure Flow Rooter Service! Fast, courteous and affordable!!

Review 15 (2022-10-07 - Rating: 5)
I needed the drain pipe to get unclogged. Had water overflowing into the basement. Called around 2:00PM, and by 3:30 they showed up to my house. They took care of the problem quickly and at a reasonable price. Thank you for the quick response and taking care of the issue rather quickly.

Review 16 (2019-06-09 - Rating: 5)
As a Real Estate Broker Im always looking for quality contractors who offer fair pricing and are looking to build relationships for long-term work, etc. I found that in Brian at Sureflow Rooter Service. Excellent is all I can say, I manage a multi-family property in Providence that had clogged drains, Brian was there the next morning, courteous in his communication and scheduling and gave me the knowledge I needed for what to watch for in the future. Quality work, fair pricing and super professional. Will definitely be calling him again, thank you again Brian for helping me out so speedily!

Review 17 (2021-01-20 - Rating: 5)
I highly recommend Sureflow of Providence for your drain cleaning needs. My main line out to the sewer was clogged and we tried unsuccessfully to clear it ourselves with a 25 ft snake. I live in Cranston and the city will come out for free to check the line from the street to the house, but good luck getting anyone on a Saturday! So I called Sureflow (Prov.) and spoke to Brian (owner) and his team was there within a couple of hours. They were professional, polite, and efficient at getting the job done! The pricing was great too!

Review 18 (2016-03-29 - Rating: 5)
I have done business with sureflow for 3+ years they are great to work with. I have hired them multiple times to help with different situations some of them very difficult some emergency some non emergency ans some just tricky and I recommend them highly. Camera snake, clogs, backups, repairs, They have meet every commitment they have made to me and they work hard with you all through the way. My experience has been they are also very fair in their pricing. A+ and 5 stars from me. I thank them for their hard work and can do attitude !!

Review 19 (2016-06-09 - Rating: 5)
My drain back up an hour before work. I never had to call a plumber before so i had no idea who was good or who was going to over charge me. So i picked whoever had the best reviews. Im Glad I did. Brian was able to come with advance notice so i didnt have to loose too much time from work. My pipes are as old as my house, i was afraid that i would need to replace them but Brian tried all possible options and was able to unclog the blockage saving me probably $ thousands$$.. He also Cleaned up after. Im very satisfied and lucked out. I highly recommend Sureflow Rooter Service and Drain Cleaning

Review 20 (2019-06-09 - Rating: 5)
My wife and I arent ones to write a review - but I have to say, we were really impressed with Brian at Sureflow. Our sink and toilet backed up and just wouldnt clear. Bunch of knock-off drain cleaner from Job Lot usually does the job. Nope. We had to call after an overnight soak with the cleaner wouldnt clear it. These guys were great. Professional and kind. In and out. Awesome job guys! Weve got your number on the fridge!

Review 21 (2019-02-25 - Rating: 5)
I had an issue with the drain in my bathtub. It was completely backed up from the garbage disposal in my kitchen. Called roto rooter at first (big mistake!) and they quoted me a ridiculous high price. The owner of sureflow I believe his name is Mike, and another worker Brian came out to service the same day. They were friendly, quick and extremely fair priced. Would hire again and again. Highly recommended.

Review 22 (2019-06-09 - Rating: 4)
Excellent service! I had a blockage in the outflow pipe and they had it cleaned out in about 20 minutes. They also did the camera down the pipe thing for free showing me the drain was clean. 6 month warranty is a GREAT bonus. I would recommend them to anyone.

Review 23 (2019-06-09 - Rating: 5)
Had a drain that was extremely slow. Called Sureflow and they actually answered the phone! Said they would be over after they finished the job they were doing.Brian and Mike showed up, and after wrestling with a clean out plug that hadnt been opened in over 50 years, they got the job done.The price was reasonable and the service was excellent.Thanks Brian! I will tell my friends and family about you.

Review 24 (2019-06-09 - Rating: 5)
Sureflow was great! They came right out within a half hour on a Sunady evening. I was very impressed with the skill and knowledge that Brian shared with us. The service was great and the price was more than fair and the job was done quickly. I highly recommend Sureflow! I am extremely satisfied!

Review 25 (2023-02-25 - Rating: 5)
Called on a Friday night and they were at the house first thing Saturday morning. Justin and Joe were prompt and efficient, clearing the drain very quickly.if needed would definitely use Sureflow again.

Review 26 (2019-06-09 - Rating: 5)
Fantastic honest service.Two great experiences: 1) came by, unclogged our sink drain, was on time and less expensive than larger companies 2) came to our other house, assessed the problem (galvanized pipes corroded, causing a sink clog). Said they were not licensed to replace pipes in MA (but can in RI). Refused to take a payment for their assessment. Said they could snake the line, but because of the corrosion, it would only be a temporary fix. I appreciate that honesty and openness, Brian and team are honest effective, and will definitely call again.

Review 27 (2019-06-09 - Rating: 5)
He came to my rental house and unclogged my drain. He is honest and you can tell he cares about his customers. After he did the job for me, I had my employer have him unclog the toilet and he was there for quite sometime. He even came back the next day and installed a valve on the toilet. When he got the bill, my boss said and I quote it was more the, fair. I highly recommend this company.

Review 28 (2019-06-09 - Rating: 5)
I had a totally clogged tub drain that required complex work and many hours beyond what was expected. Sureflow kept working at it and cleared it without additional charges. Their ethics and professional service are exceptional. Fabulous company.

Review 29 (2019-06-09 - Rating: 5)
I don’t even know where to start. When looking for a plumber or contractor to clear the sewer piping from our home to the street, I first went to AngiesList. I can tell you that after several conversations and the IMMENSE frustration of trying to figure out which one of these “professionals” I was going to utilize, I decided to check out Sureflow based on word of mouth and their online recommendations, which appear to be piling up!After contacting Brian and his team at Sureflow, we agreed on when he would come out to assess and provide a remediation plan of our backed-up sewer pipes.To my surprise, Brian took the time to educate me on the health, long term care and maintenance of our pipe connection to the city, and physically SHOWED me that my pipes were in pristine condition and NOT needing to be replaced as suggested by the other drain cleaners. I was in complete shock. He said that his job was not to financially take advantage of me, but to educate and to try and save us money.When we agreed to move forward, Brian and his team showed up on time, were treated my property as if it were their own with great care, exemplified great communication, professionalism, respect, and above all else, showed me that he valued my business. I do not normally leave reviews, but felt it necessary to share this experience in the hopes that when others are in a similar position, that they without hesitation contact Sureflow.My only regret is that when we deal with many contractors, they almost never exhibit the level of professionalism and honesty that we received from Brian and his team at Sureflow. Hands down I would recommend Sureflow to anyone that values an honest, objective, and fair treatment when addressing difficult situations like this. Many thanks Brian and team!

Review 30 (2021-06-30 - Rating: 5)
Justin did a great job of clearing our storm drain by water jetting and pressure bagging the piping under our stone terrace and into the garden bed. It was not an easy fix and he persevered to get the job done. I am so grateful to have the drainage working properly now~ thank you Justin and Sureflow Rooter Service!

Review 31 (2015-08-14 - Rating: 5)
Brian and Justin saved the day! We woke up to water pouring out of our laundry drain and main drain pipe. Sureflow came right away and fixed the problem. They went above and beyond isolating the clog and making sure it was clear. They also did a great job explaining everything so we were 100% clear and educated on what had happened. Ive used Sureflow before and will absolutely use them again - you should, too!

Review 32 (2019-06-09 - Rating: 5)
Luckiest call we ever made was to Brian at Sureflow. He and Mike immediately diagnosed our clogged sewer lateral as a break - more important, a break that had been caused by a major utility company and its subcontractor. Brian helped us as we worked through the claims process, answered or returned all of our texts and calls, and most important, stood by his work. And guess what? His analysis was absolutely right, and in the end, the subcontractor had to admit that they had broken our line. We cant say enough about Brians technical skill, professionalism, and integrity. We would have been clueless without Brians help,and most likely been on the hook for thousands in someone elses hands.We will always be grateful we called Sureflow first!

Review 33 (2019-06-09 - Rating: 5)
After countless attemps to clear a septic line with home owner equipment and not making any progress i made a call to SureFlowrooter. Brian and his helper arrived shortly after i called and did an outstanding job correcting and explaining everything they did. They also do not charge extra for coming out on a Sunday. I highly recomend them to solve any of your drainage problems. Thank You!!!Carl Johnson

Review 34 (2019-06-09 - Rating: 5)
I’ve had the pleasure of working with both Brian and Justin and would recommend them both. Justin just came and ran the camera on my sewer line and was professional, courteous, and knowledgeable. I look forward to working with them both in the future.

Review 35 (2022-02-11 - Rating: 5)
I called Sureflow in hopes they could help a dear friend with a clogged main. They had availability that day, were respectful of other’s time, and the technicians that came went out of their way to help, were knowledgeable, considerate, pleasant and got the job done! Thank you for helping me help a dear friend!

Review 36 (2019-06-09 - Rating: 5)
We had a major plumbing issue on a Saturday afternoon & they were right there to help! They cleared the line the RIGHT way & explained the exact issue. Very friendly, willing to help & they got the issue taken care of. I would definitely recommend this team to anyone with plumbing issues.

Review 37 (2017-08-21 - Rating: 5)
Called, they had availability the next morning (a Sunday). They showed up in a timely manner and they worked efficiently. Both service people were polite. The cost was reasonable. I will call again with any other plumbing needs.

Review 38 (2015-11-12 - Rating: 5)
EXTREMELY SATISFIED.....Called and within an hour Brian came and fixed the problem efficiently and professionally. Work is guaranteed and reasonably priced. I highly recommend Sureflow Rooter Service and Drain Cleaning.

Review 39 (2015-08-24 - Rating: 5)
Called sureflow for a clogged sink. Brian and Justin were great they cleaned all the grease out of my sink line and it drains like new. Excellent service and prices.

Review 40 (2021-11-05 - Rating: 5)
The guys were here about 40 minutes of my call for service. Cleared the drain/sewer line, drained tub, tested all set.Polite, quick and efficient. Would use again and again.

Review 41 (2021-11-02 - Rating: 5)
I highly recommend them for all of your plumbing needs!! Very professional and prices are very fair and honest!! Def will be calling them back in future for any of my repairs or services!! Thanks again!!

Review 42 (2019-06-09 - Rating: 4)
We had another drain cleaning company try to unclog our tub drain which was unsuccessful. Brian from sureflow used a pressure gun and unclogged it in 5 minutes. We were amazed to say the least, will be using them in the future should we need them.

Review 43 (2020-01-31 - Rating: 5)
Excellent excellent excellent . This company is the best in what they do. From start to finish you will not find a better company. They did not stop until the job was complete with no additional cost . Best prices, quality and customer service ! Highly recommend .

Review 44 (2023-09-27 - Rating: 5)
Originally i called another place ...ended up waiting 4 hours plus they never replied after i few calls i got no reply So, i ended up calling SureFlow spoke to someone on the phone gave them my name address and issue ..my main was clogged ...the person on tbe phone said there was 1 person ahead of me but they could be by in about an hour roughly ...they called me and said they had a cancelation and could head right over ...2 guys showed up(sorry guys i didnt get your names) very personable and efficient and honest very fair on the price ...they did some testing for a few minutes to figure their course of action for the issue and got right to work and did a great job had mine main line cleared and in working order also offered some tips to keep it from happening which i very much appreciated being new to home ownership ....i would definitely recommend them and will recommend them to my friends and family for sure .... my only gripe is they dont except tips i like to tip people who preform a service its the nice thing to do ..... so if your on the fence of calling them get off it and give them a call ...i will definitely be calling for my future issues that have to do with plumbing ...thank you for the prompt Quality service 🤘😎🤘 .... central falls RI

Review 45 (2015-11-19 - Rating: 5)
I had a very pleasant experience with Mike and Bryan. They were very courteous, knowledgeable and friendly. I would recommend them to others.

Review 46 (2019-06-09 - Rating: 5)
Fast response to our clogged sewer line. Very reasonable price. DONT call the big franchises - these guys beat them all!

Review 47 (2019-06-09 - Rating: 5)
Very professional service. They were very fast in completing the job and on time. Also they were very polite. Thank you guys! Would highly recommend them.

Review 48 (2024-05-01 - Rating: 5)
Very timely, knowledgable and budget friendly with high quality work. Definitely recommend!

Review 49 (2020-04-27 - Rating: 5)
I called sure flow they were able to come right down very professional within 25 minutes they figured out the problem what is a crash pipe out to the street Will definitely call them again

Review 50 (2019-12-06 - Rating: 5)
Had Justin and Brad respond to my house for what turned out to be a pretty big clog in my main line ....the 2 young gentlemen took their time to access the whole situation and were not giving up they were both very professional and knew what they were doing ..I can not express my gratitude enough for the work they did to solve my problem they would not leave until the main line was flowing completely even as it got dark and rainy they stood tall til the job was done ...I would recommend them and their company to anyone who needs rooter service ....Thank You guys for a job greatly done....Marc

Review 51 (2022-03-20 - Rating: 5)
Thank you Justin for all your hard work! You really came through today on such a short notice. Much appreciated!!

Review 52 (2019-06-09 - Rating: 5)
Very professional and quality service. Very fast response. Service was second to none. Will definitely refer to others. Thank you for the great service!

Review 53 (2023-07-21 - Rating: 5)
They were on time and successfully did what a handful of other guys couldnt. Amazing service!

Review 54 (2018-06-20 - Rating: 5)
The best in the business by far! Super professional, knowledgeable and extremely reasonable! Highly recommended!

Review 55 (2022-10-14 - Rating: 5)
The best in the business! Knowledgeable, and got the job done the first time!

Review 56 (2024-04-27 - Rating: 5)
Honest, reliable and fairly priced.

Review 57 (2024-01-08 - Rating: 5)
I have a rental property and the main drain pipe clogged up.A friend recommended Sureflow Rooter Service. I called them and they responded right away and were at my property within the hour. Whats best, is that hey had the problem completely resolved in 10 minutes and charged me half of what another company already had charged me just for going out without resolving the problem!Also, what bought me over to begin with, was that they were straight up front with the price and said that if they werent able to fix it, they would not charge me. I mean, how can you go wrong with that? Its a win win situation.Thank you Sureflow Rooter Service for being honest, having an excellent price and responding fast.

Review 58 (2023-02-23 - Rating: 5)
The plumber Brian came out earlier than expected. Didn’t try to oversell me. Gave me a few options on toilet repairs. This will def be my go to plumbing company. He fixed the problem right away.

Review 59 (2019-06-09 - Rating: 5)
Their Work is done efficiently and well. Not to forget mentioning the FAIR pricing.

Review 60 (2019-12-18 - Rating: 5)
We called in the morning and Brian was at our house by 12 noon. Extremely informative, knowledgeable, and AFFORDABLE.Thank you so much! Definitely will be using this company if we ever have any other issues.

Review 61 (2019-06-09 - Rating: 5)
Brian & Mike from Sure Flow Rooter are amazing!

Review 62 (2019-06-09 - Rating: 5)
They did a good job will call them again.

Review 63 (2017-04-28 - Rating: 5)
I was dealing with problems with drains in my bathroom sink and tub for months and a friend recommended sureflow. Called to schedule someone to come out and they were at my door within maybe 45 minutes. Not only was I impressed with how quickly they showed up but also with how quickly they fixed the problems with my drains. Pricing was more than reasonable and they were very professional. I would for sure call them again and recommend them to anyone with drain problems.

Review 64 (2015-10-26 - Rating: 5)
Brian is excellent!If you live in greater Providence area Sureflow is the company to use for any drainage issue.I own several properties and buy and sell houses. I’ve used several companies in the past with an okay performance and very expensive.A colleague from a business group referred me to Sureflow almost 2 years ago and I have been impressed with Brian and his company since then.He returns calls.Shows up and gets the job done at very reasonable price.With Sureflow you’re sure to save.

Review 65 (2024-01-03 - Rating: 5)
Quick response and very professional!

Review 66 (2019-06-09 - Rating: 5)
I had a serious drain issue in my bathroom and needed to call a plumber asap, so I looked at reviews from many other places on Google but wasnt convinced until I came across Sureflows reviews, so I decided to give them a call.Their first attempt to clear my drain didnt work, but I was seriously impressed at their effort to fix the problem, and that they didnt charge me for it. They suggested that I call the city to check it out on the street side, and they guaranteed to come back to try a different but riskier method if the city couldnt fix the problem. The next morning, the city came to take a look and determined that the problem was definitely on my property side, so I called Sureflow and they came by my house that afternoon. The drain issue in my bathrrom was horrible, and they had to try a few different methods, but they did not give up until they solved the problem. They made sure to explain all possible risks and gave me great advice.I honestly dont think I could have received better service from anyone else. I am so grateful for their help. Sincere, patient, very considerate people. They are the definition of the best quality at an affordable price.I 100% recommend Sureflow to anyone who wants honest, knowledgable, affordable, quality service.

Review 67 (2019-06-09 - Rating: 5)
They came out for a mainline clog.very professional.would use them again.very highly recommended.very honest. exceptional service.