Roto-Rooter Plumbing & Water Cleanup

Located in Providence, Rhode Island

Address: 1195 Broad St, Providence, RI 02905, United States

Phone: +1 401-229-9089

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
Andrew was outstanding, very professional, extremely knowledgeable and knew his business. The lady on the phone was very helpful and I couldn’t remember my email address because I just changed it. Overall highly recommend their service. Great experience all around.

Review 2 (2024-12-05 - Rating: 5)
Very professional and did a great job. Highly recommended if you have a plumbing issue. Came within a hour of my call. Allen took care of my clogged drain and his knowledge of what caused my issues was found in just a couple of milesHighly recommend

Review 3 (2025-01-02 - Rating: 5)
Excellent service! Allen was fantastic. Very knowledgeable and professional as well as friendly and efficient. He explained everything clearly. Would definitely recommend this service!

Review 4 (2024-11-01 - Rating: 4)
Our service technician Nick was great, very knowledgeable and was able to solve our problem in under an hour. Would have gave 5 stars but it was a little pricey. They did work with us giving us a little bit of a discount. Would recommend.

Review 5 (2024-12-04 - Rating: 5)
Anthony Machado and Hemi from Roto -Rooter from Providence, RI spent Sunday throughout Wednesday doing mitigation work for a plumbing disaster at my house. They were polite, courteous, professional and always kept me informed as to exactly what they were doing at all times. They answered all of my numerous questions and addressed any concerns along the way. I would highly recommend them if you have any water restoration needs. A+++

Review 6 (2024-09-08 - Rating: 5)
Adam came in a short time. Very courteous, did the drain repair quickly. Then a supervisor came to check for any bacteria from the overflow. A few hours later Anthony came with a camera to look down through the pipe to check the condition of the anti back flow. Thorough service.

Review 7 (2024-11-07 - Rating: 5)
Im so glad that I used Roto Rooters website to schedule a visit this morning. Allen was here within an hour and got the toilet unclogged very quickly. He was very professional and friendly, and it was a pleasure to have him here to do the work. I highly recommend both Roto Rooter and Allen!

Review 8 (2024-10-14 - Rating: 5)
Adam from Roto Rooter was incredible!! He was knowledgeable, thorough, explained the entire process to us and provided us with options!! When you’re in a pinch, these are exactly the qualities that you are looking for in a representative from a company! Thank you, Adam for being so kind and helping us in a time of need!! 10/10 recommend!!

Review 9 (2024-10-23 - Rating: 5)
An emergency call from my 90 year old folks on Tuesday morning that there was a sewer back up in their basement was the start to my day. I called Roto Rooter at 11:30am and they were on site by 1:15. The service technician, Lamar, was courteous, compassionate to the situation to my elderly folks, and most important resolved the issue so all could be restored back to normal in light of the earlier fiasco. I would highly recommend them in a similar situation without hesitation.

Review 10 (2024-09-06 - Rating: 5)
The Excavation crew were very hard working and informative the whole time while we had our sewer line and water line done at the same time . This is clearly their expertise we watched them all working together. When they were done the yard was restored to normal and they payed special attention to our ornamental trees and shrubbery. Well worth the cost of this project and they were all done in less than a day . Thanks again to Joe and his team for getting us through this.Roto Rooter thanks again for a job well done.L D

Review 11 (2024-10-19 - Rating: 5)
Miguel, Michael and Matt were fantastic!Punctual, courteous, professional.All were extremely knowledgeable, diagnosed the problem and proceeded to resolve the issue quickly.I cant say enough good things about their service and the overall experience.

Review 12 (2024-08-22 - Rating: 4)
I called with a plumbing emergency and Roto-Rooter scheduled service within two hours and stayed in contact with myself and my tenants the entire time. They diagnosed the problem gave me all the options and fixed it quickly. It was honestly the best experience I’ve had with any plumbing company.

Review 13 (2024-12-03 - Rating: 5)
All the men were very nice and understanding, especially since I was a nervous wreck about the whole issue. I appreciate their patience with all my questions. The only issue that I have is that one of the drivers drove on my front lawn and left ruts in the ground. When I screamed asking why he drove on my lawn, he said, My Bad!

Review 14 (2024-08-27 - Rating: 5)
Top quality service….but it comes at a price. Lamar came out and replaced the disposal on the sink of my Airbnb while we had guests waiting. He did a great job and was courteous to everyone involved. Work was top quality. But at $400/hour, it should be.

Review 15 (2024-10-14 - Rating: 5)
Miguel and Ryan did an exceptional job! Last time my line was jetted it took several hours. This time it took under an hour. I really appreciate the job you do. Thank you very much.

Review 16 (2024-09-08 - Rating: 5)
*EDIT* I spoke with Joe, the general manager, who explained the different services that Roto-Rooter is able to do and we realized the confusion was because of how the online booking was worded (Id made the appointment on the website late at night). He was extremely kind and went out of his way to take care of the mixup. I havent been a customer previously, but I will absolutely consider calling back for future needs.The person who came out was kind and professional, but I booked a pumping service and then was charged $129 to be told they don’t pump. Not his fault, but I felt mislead by the online booking.

Review 17 (2024-10-17 - Rating: 5)
Joseph Tremblay was amazing, responded quick to the call. Super respectful and truly did an amazing job. If you have the chance to request him you will not be disappointed. Big thanks man really appreciate your help. You can definitely count on me requesting him again.

Review 18 (2024-09-14 - Rating: 5)
They sent out a technician within a couple hours to my house who was very friendly and efficient. Joe had the immediate problem solved quickly and then gave me a thorough explanation of what caused the problem, and how to fix it from happening again.I highly recommend Roto-Rooter for fast diagnosis and repair of plumbing issues!

Review 19 (2024-07-15 - Rating: 5)
Absolutely fantastic service! Miguel and his team exceeded all our expectations. From start to finish, they were professional, efficient, and incredibly thorough. The grease remover they used worked wonders, leaving our grease traps spotless and looking brand new. We couldnt be happier with the results. Highly recommend their services to anyone in need of top-notch grease removal!

Review 20 (2024-12-23 - Rating: 5)
Great service, very quick to respond. Had a plugged kitchen line that couldnt be reach without buying a bunch of equipment on my end. Job took 1.5 hours!

Review 21 (2024-11-01 - Rating: 5)
The plumber that came to my home was very friendly and helpful. He makes sure that all my needs were met. I could recommend Roto-Rooter Plumbing &Water Cleanup ro my friends and family.

Review 22 (2024-05-25 - Rating: 5)
This is the first time I ever contacted Roto-Rooter and I was very happy with the service. Victor was very polite and respectful, he explained to me what he was doing and why. I was trying to understand for the future. Victor explained the pricing and how it works and even gave me some tips for down the road. The service was a little more expensive than I had expected and I understand that they are providing a valuable service that is available to me 24/7. I hope the management knows what an asset they have with Victor and take good care of this awesome employee!

Review 23 (2024-05-29 - Rating: 5)
Nick was very professional and friendly. He explained what had most likely caused the clog and told us he would be able to complete the repair right away. Great job and great response!!!

Review 24 (2024-12-19 - Rating: 5)
Lamar was great and he was able to fix the issue quickly. He was very professional and was thorough throughout the whole process.

Review 25 (2024-10-27 - Rating: 5)
Roto-rooter came within the time stated and quickly fixed my leak. They were courteous and left appropriate follow up information.

Review 26 (2024-11-06 - Rating: 5)
The two technicians that came out were very courteous and extremely knowledgeable, one of them was in training and the foreman knew his stuff..I am extremely pleased and would recommend the use of roto router thank you again for great service

Review 27 (2024-07-17 - Rating: 5)
I chose Roto Rooter because they were not charging special weekend or emergency rates. I have skipped over them lots of times in the past for others, but gave it a shot. Sometimes a blind squirrel finds a nut. I am more than pleasantly surprised. Everyone treated us with respect, kindness, shook hands, smiled, introduced themselves and were quite capable. We had a main sewer line plugged with a tree root ball that had penetrated a portion of poorly sealed pipe. The pipe clog was the full 4 inches of the pipe. The team got us up and running, and had three crews out next day to (1) clean and sanitize the area where the overflow happened and (2) excavate and replace the impacted pipe and (3) hydrojet the line to finish the clean up. All along the way we could ask questions, got straight answers and options, etc. A total of 12 people were involved, plus two phone contacts, and all were professional in every aspect. Now, the job wasnt cheap, and they even helped us through financing options, along with the insurance process. Well done. Definitely would use again.

Review 28 (2024-12-09 - Rating: 5)
Roto-Rooter technician Lamar F was great, fast service and a great job. Any other problems in the future I have I will use Roto-Rooter.

Review 29 (2024-08-27 - Rating: 5)
Today we had a blocked drain in our basement sink. Service Tech, Joe Tremblay, was not only prompt and efficient with getting the sink unclogged, he was informative about aspects of our plumbing set up I wasn’t aware of. Thank you Joe for answering my questions!

Review 30 (2024-06-22 - Rating: 5)
A plumber by the name of Ryan took care of the backup of our main to the sewer. Works like a charm now, and we couldnt be happier ! We did have to have them come out once again for another backup. Victor & Mike did a fantastic job of freeing up the line using a bigger machine, and its working perfectly ! Very happy with the results AAA+++ !

Review 31 (2024-09-12 - Rating: 5)
We had a sewage overflow issue and the plumber Nicolas Loffler and John Defusco from water clean up got to us quickly. They walked us through everything that needed to be done. Nicolas cleared the line quickly.

Review 32 (2024-09-09 - Rating: 5)
Miguel was great! Extremely professional very kind explained everything to me thoroughly so I could understand as I am not a plumber! Resolved the issue in a timely manner! Thank you Miguel

Review 33 (2024-05-11 - Rating: 5)
Quick, same day service even though it wasnt an emergency (yet). They were at my house within a couple hours of my phone call. Mike and Joe were very thorough and professional. Spent almost 3 hours clearing tree roots out of my sewer line. (I had a lot of roots in there! ) It is evident that they did a better and more thorough job than other plumbers have been able to do in the past. Pricing was also fair. I will now be on a regular cleaning schedule with them to keep the line clear and prevent future back ups. I highly recommend.

Review 34 (2024-06-17 - Rating: 5)
Miguel did outstanding work to help us with a clog in the kitchen sink drain. Roto rooter was able to come to our house within an hour and then completed the work super fast. Miguel also really checked to make sure that no other leaks remained after we had tried to fix it ourselves the night before. Huge thanks to Miguel and Roto rooter. Highly recommended and we will continue to use them for future plumbing needs!

Review 35 (2024-10-06 - Rating: 5)
We were pleased with the job Roto-Rooter did. If being a Saturday didnt matter, no extra cost. They were professional and walked us through all the potentials.

Review 36 (2024-06-08 - Rating: 5)
An after hours emergency plumbing situation is never a good time, but I’m so glad I ended up calling my local Roto-Rooter tonight! The first phone call was efficient and professional, and the technician Nick was at my house in less than an hour (on a Friday night!). Nick skillfully assessed the multiple problems that were causing the issues, explained it in clear language, and resolved it all in quick time. And best of all, the price charged was shockingly reasonable!! I would recommend this company and especially Nick as a technician!

Review 37 (2024-10-05 - Rating: 5)
Allen was very pleasant, informative and productive. He fixed the problem of our main line being clogged and backing up.Thank you very much.The Jordans

Review 38 (2024-06-25 - Rating: 5)
Excellent service that was speedy and completely resolved my problem. My septic pump had a clog that was fixed and issue taken care of completely. My service technician, Adam, was polite, diligent and very professional. I would highly recommend this service.

Review 39 (2024-07-05 - Rating: 5)
Our technician Nicholas was very polite and efficient. He was able to fix the clog in our drains and all is running as it should! 10 stars for him and for Roto-Rooter!

Review 40 (2024-08-09 - Rating: 5)
Nick who worked on our house was very knowledgeable, investigated our issues and applied the best solutions.Very pleased with him and overall the company.

Review 41 (2024-11-24 - Rating: 5)
Roto Rooter showed up within a 1 hour window on the same day I made the request. Fixed our plumbing issue within an hour. We have had plumbing service from Roto Rooter before, they are always professional, on time and very knowledgeable. We appreciate they take the time to educate us and make recommendations.

Review 42 (2024-09-04 - Rating: 5)
What a great job Joe did. I was impressed he was very knowledgeable. It was a pleasure dealing with him. I would recommend Roto Rooterto anyone. Great Job Joe #7439

Review 43 (2024-06-08 - Rating: 5)
Roto-rooter was able to dispatch a technician to my home in short order to help deal with a clogged drain. The tech, Nick, explained the whole process clearly and was able to unclog the drain with some extra effort. His explanation of the likely cause of the drain blockage issue was confirmed when Mike came out to run the camera and scope the line. Everyone was professional, kind, and amiable. The technicians explained the process and pricing upfront and followed through with the work as explained. I am a satisfied customer.

Review 44 (2024-07-05 - Rating: 5)
A technician arrived within the hour and was able to figure out what was going on. He was quick, friendly and answered my questions. I have worked with them two times before and they were just as great then!

Review 45 (2024-05-27 - Rating: 5)
Awesome service provided by Victor and Mike Pratt. They explained everything they needed to do prior to perfoming the service for our plumbing septic issue, which included camera footage to make sure they could assess and resolve the issue. Great communication and very professional. Highly recommend! Laura and Coco

Review 46 (2024-12-29 - Rating: 5)
As we experienced a clog in our main drainage pipe going to the septic system we reached out to Rotos-Rooter, which sent a service team to or home in Newport within less than 2hrs. The service was most excellent on all fronts (costumer service, scheduling, dispatching, service team).Real professionals, who know and explain what they do, very courteous, friendly and dedicated to get the job done in no time and with no mess.Our sincere thanks to all at Roto-Rooter - especially to Alan and John who did a superb job to get us going in no time ! Their friendliness, professionalism and customer orientation is unprecedented! I would highly recommend Roto-Rooter to anyone who faces plumbing and water cleanup issues!

Review 47 (2024-06-15 - Rating: 5)
Timely, Professional, Polite and Experienced. Lamar was a skilled journeyman plumber and was able to solve for our drain stoppage.He assessed the situation, created a plan, executed and clean-up after he solved the problem. Great work!

Review 48 (2024-11-19 - Rating: 5)
Lamar was awesome! Professional, patient and thorough in explaining the process and issues. THANK YOU!!! 😊

Review 49 (2024-04-16 - Rating: 5)
Had a plumbing leak in my upstairs bathroom that came through my living room ceiling on a Sunday. Roto-Rooter was quick to respond and had a plumber there within the hour. Fixed the plumbing, scoped it with a camera to be sure it was fixed, and had a crew demo the ceiling the next day. Very clean, with protection, ram board, and a good clean up. Was affordable, considering. Plumber was a great guy, went the extra mile to remove the source of the clog. (A toy) Very appreciative. Water clean- up was the same story.

Review 50 (2024-07-25 - Rating: 5)
I had a severely clogged kitchen sink drain line. The service technician worked diligently with the water jet to clean the system. He did a great job cleaning up at the end.

Review 51 (2024-07-13 - Rating: 5)
Nick was diligent doing the work. He provided me with relevant information about how to do maintenance work and prevent any future problems. We found awful things inside the pipes that we never expected! You never know what people might throw down the drain. I really appreciate his help!

Review 52 (2024-07-14 - Rating: 5)
Joe did a great job clearing our main and the optic tech informed us of issues that will need to be addressed down the line. Friendly and professional customer service.

Review 53 (2024-03-28 - Rating: 5)
The water heater in our rental property suddenly failed and our tenant called. A service person was there within 30 minutes and was able to replace the heater and cleaned up and they were up and running within hours. A fast response and good work! Would definitely call these guys again. Thanks Eric!

Review 54 (2024-05-29 - Rating: 5)
Quick, easy and polite. Long story short something was dumped down the toilet, causing a backup into our tub and all kinds of nastiness and issues. Tried to rent a snake that wouldn’t work properly, and bought a hand held snake you could use with a drill that did nothing. Scheduled an appointment for the free estimate, had a visit the next day. The problem was addressed quickly and resolved without issue, the technician Ryan was polite and explained everything in a concise manner.

Review 55 (2024-08-29 - Rating: 5)
Miguel was very Courteous and thoughtful. If ever you need roto rooter i hope he is the service man they send to you.Thank you Miguel.

Review 56 (2024-08-15 - Rating: 5)
Service was very professional and complete to my satisfaction. Adam was great and answered any and all questions. Will definitely use this service in the future. Hopefully not too soon. Lol.

Review 57 (2024-03-12 - Rating: 5)
We had a line blockage and Roto Rooter came out within a couple of hours of making the call. Ryan, the technician was quick to find the problem and resolve the issue in no time. We’ve used them in the past with great results and they continue to provide excellent service!

Review 58 (2024-05-05 - Rating: 5)
Booked an online appointment for same day service for a clog. Received a phone call notifying me 30 minutes in advance of arrival. James was professional, and did a terrific job. Not only did he clear the clog, he offered some helpful tips too. Would book again if/when needed!

Review 59 (2024-06-17 - Rating: 5)
Joe showed up ahead of time, found the problem, explained it to me and explained what to do to fix it. We agreed on a price and he went right to work. My kitchen sink now drains like it did 39 years ago when it was new! So excited that my sink drains quickly you have no idea!!!

Review 60 (2024-11-19 - Rating: 5)
The guys name was Joe and his partner. They did a great job cleaning out my dream.

Review 61 (2024-01-05 - Rating: 5)
We had a great experience with RotoRooter. They came to our rescue on NY Eve day and were able, after doing some scoping, figure what the issue was and then recommend a solution. They were professional and courteous. We would use them again, but hopefully we won’t have to any time soon!

Review 62 (2024-10-31 - Rating: 5)
James was very nice and answered all questions Ive had. Recognized the source of my clogged drain quick and was fast in resolving the issue

Review 63 (2024-07-01 - Rating: 5)
The technician came within 1/2 hour of calling. He was done within 20. I will definitely call again if needed and recommend Roto-Rooter and the technician Nick.

Review 64 (2020-06-16 - Rating: 5)
The guys at Roto-Rooter were fantastic when I had a major plumbing clog out in my front yard. They were professional, fast, and competitively priced. This was a tricky job because it involved digging the yard up, with a gas line, sewer line, and water line all in extremely close proximity. I would highly recommend!

Review 65 (2024-10-06 - Rating: 5)
My experience was excellent. He came in south the problem immediately. Was knowledgeable about the problem and answering any to all questions I had.

Review 66 (2024-03-23 - Rating: 5)
In the evening hours of 3-14-24 I experienced a kitchen sink misadventure. Drain was blocked solid after dropping food into the garbage disposal. I contacted Roto Rooter and was informed that help would arrive within the hour. Service Tech Adam #7635 arrived approximately thirty minutes after my phone call and after a quick exam reasoned where the problem existed and had the drain cleared in no time. Adam was very polite and explained what was going on while he worked which I greatly appreciated. I also appreciated the very reasonable charge for his service and the quick response to my problem. I would definitely use Roto Rooter again.

Review 67 (2024-06-20 - Rating: 5)
Roto-Rooter helped us quickly and efficiently under adverse heat conditions. Professional, knowledgeable, friendly and efficient. Thanks for the quick service for our emergency!

Review 68 (2024-10-12 - Rating: 5)
Had water backing up the main sewer line. Charles was able to identify the roots in the line and clear it on the same day I called.

Review 69 (2024-03-25 - Rating: 5)
The service tech was friendly and knowledgeable. Took the time to explain things and thoroughly oversaw the maintenance issue until resolved. Up front costs made the transaction stress free. Would definitely use again!

Review 70 (2025-01-05 - Rating: 5)
The guys were very nice and fixed the pipe issue quickly.

Review 71 (2025-01-06 - Rating: 5)
Lamar was great. Hard work on a difficult sludge clog.

Review 72 (2024-08-28 - Rating: 5)
Nick and Matthew done a fantastic job to unclog my floor drain. Cost is afforable as well.

Review 73 (2021-10-04 - Rating: 5)
I couldnt be more pleased with the excellent work done by the excavation team. Joe DeSimone, the project manager, came out and gave an accurate proposal for replacement of the house trap component of my sewer line, required excavation work, and arranged for core drilling needed to bring my sump pump up to code. He was a breeze to work with and kept me up to date as the project progressed.The technician, John Facchiano, Jr., went above and beyond to help remedy an overly complicated sewer drain and sump pump issue that had plagued us for six years. He took the time to properly diagnose the problem and worked in an extremely confined area to make the upgrades work for us. He also helped diagnosed a phantom flushing toilet that four other plumbers have evaluated but could never fix. He was very efficient and took the time to explain the project steps (even as new things were uncovered). Truly a master of his craft!Thank you for a job well done and after six long years, finally a headache gone! Would definitely recommend to friends and family.

Review 74 (2024-03-01 - Rating: 5)
The Rhode Island Roto-Rooter team was very quick to act to my needs and sent over a very helpful and super qualified plumber who explained what needed to be done and provided us with an accurate quote before beginning to work. The job was done quickly and efficiently, and we have had no problems since.

Review 75 (2024-01-24 - Rating: 5)
I had my plumbing worked on today by two different RR professionals, actually three. James T and his coworker completely redid my kitchen sink and they asked Nicholas L to come and resnake it. There had been an unsuccessful attempt at line cleaning on January 4th although I have no complaints about it. It now works very well, better than for years. This is an approx 65 year old house with mostly original plumbing. Wonder job and well worth the cost.

Review 76 (2024-09-03 - Rating: 5)
The staff is very professional, prompt, helpful and friendly. This is our third time working with them and if any time needed in the future, we will undoubtedly call them again!!

Review 77 (2024-05-18 - Rating: 5)
I called and technician called to let me know that he will be at my house in 25-30 minutes, and he was. Before starting the job he explained what he is going to do and how much it will cost. No hidden gimmicks. Very satisfied and will call again.

Review 78 (2024-07-05 - Rating: 5)
Joe rescued us on July 4th. He was calm, friendly and explained the issue to us very clearly. We appreciated the service and the rescue.

Review 79 (2024-10-18 - Rating: 5)
I am very satisfied with the service Roto Rooter provided this week. It was a relief to not have an automated phone call and to speak with a pleasant, professional person. The technician, Anthony, was prompt, courteous, hardworking and explained everything with patience. Our questions and needs were respected by each technician who came into our home.

Review 80 (2024-05-25 - Rating: 5)
Dennis did an amazing job. He was also an awesome person that made me feel comfortable coming into my home. More people should have his personality.

Review 81 (2024-06-10 - Rating: 5)
Victor was excellent. He was very friendly, honest, and helpful in resolving all my needs.I greatly appreciate his support today, and maybe any future needs.Thank You, Victor

Review 82 (2024-11-21 - Rating: 5)
Guys did an excellent job of fixing the problems and kept me informed through the whole process and then showed me what they did. Cleaning up everything and hauling it away

Review 83 (2023-12-22 - Rating: 5)
The entire roto-team was awesome. They were professionally polite and efficient. Repairs were made exactly as stated prior, both for the timing and procedures done. They handled every obstacle that came along with ease.Once the job was completed, the cleanup was also perfect, as well as explanations of the repairs. Appreciate their work.

Review 84 (2024-05-31 - Rating: 5)
Incredibly helpful and super efficient, the no late night fee was a BIG plus. Extremely clear communication between dispatch, plumber, and myself. Highly recommend for any troubles.

Review 85 (2018-01-16 - Rating: 5)
We recently had a strange situation here at LFI, Inc. in Smithfield, RI. In a building that was built in the late 70s we began to develop issues with sewerage backing up into the building. We were serviced promptly by Roto Rooter and it was determined, using their fiber camera system, that a rock beneath the concrete slab floor had somehow managed to punch through the main PVC sewer pipe for the entire building, collecting waste and backing up the building.John Facchiano was able to identify very accurately the location of the break, thereby minimizing the amount of jack hammering and business disruption. The hole created was back-filled and cemented over by John, a very professional job start to finish. I have attaches photos of the damage before and the repair after to give you some idea as to what was involved.I also feel that the price was in line with the amount of work involved.Tom Lemos

Review 86 (2024-03-11 - Rating: 5)
Victor, of Roto-Rooter, came to our house this morning to address a problem with our plumbing. He recognized the problem immediately and now we’re waiting for a company to pump our septic system. Victor advised us of what the charges would be for a follow up call. Victor was gracious, friendly and very informative. I would recommend Roto-Rooter to all of you and especially to ask for Victor…he’s that good. Sincerely, Michael Parente in Coventry.

Review 87 (2024-12-01 - Rating: 5)
Great group of guys honest, upfront did great work! Went above and beyond my expectations!

Review 88 (2024-04-14 - Rating: 5)
Joe came to my apartment on a Sunday morning for a clogged toilet. He went above and beyond and not only unclogged the toilet, but also provided information on how to prevent this in the future as well as prevent my drains from clogging. He is extremely knowledgeable and I would definitely recommend.

Review 89 (2024-02-14 - Rating: 5)
Thank you so much to Nicholas for his help! After 4 or 5 calls, Roto Rooter was the only one to have some available within the hour, while everyone else said next day.Nicholas did everything possible to fix our issue and we are highly satisfied. Would certainly use again!

Review 90 (2024-08-24 - Rating: 5)
The drain is unclogged and the culprit roots have been revealed. Great service from RotoRooter. You should have seen the chunk of roots the technician pulled out. The site tech and field supervisor were both amazing. Bottom line: Just call these guys!!

Review 91 (2023-10-17 - Rating: 5)
Joe tremblay - arrived at my home with a smile on his face. After talking with him a few minutes i had full confidence in him - he definitely knew his stuff. He was very professional, patiently answered our questions and let us know what he had to do to fix our plumbing problem. I would definitely request Joe again and would strongly recommend him to my friends & family. Honestly, I can’t say enough good about how he tackled the problem

Review 92 (2024-06-18 - Rating: 5)
Joe and Mike did an awesome job figuring out and working through a very difficult clog situation. Best service Ive had in a long time at a great price.

Review 93 (2024-12-07 - Rating: 5)
Great job fixing my tub tonight! Very efficient and professional!!

Review 94 (2023-05-12 - Rating: 5)
I was extremely satisfied. Same day service, kept me updated on arrival time, and arrived on time. James could not have been more kind or courteous. He spent time talking with me as he diagnosed the problem. Brought out a supervisor, Mike, who was also extremely kind and courteous. They troubleshooted the problem which led to a “mini jet” cleaning of my plumbing…kitchen sink, bathroom sinks and showers, and toilets have never flowed and drained as strong as they do now. It wasn’t cheap, but they spent a lot of time and did a lot of work (make sure you mention the online coupon)— my peace of mind was well worth the price.

Review 95 (2025-01-04 - Rating: 5)
Lamar arrived promptly, broke down the situation clearly, resolved the immediate issue quickly, and offered great info for future action. Very happy with his service and Roto Rooter

Review 96 (2023-12-10 - Rating: 5)
Lamar spent a significant amount of time fixing the problem in my house (sludge in my pipe… gross) and didn’t leave till he had reviewed everything with me and cleaned up meticulously, even though it was very late once he was done.I appreciate his professionalism and pleasant demeanor. He is truly an asset to his profession and takes pride in the quality work he provides. Thank you Lamar!

Review 97 (2024-07-01 - Rating: 5)
My technician was very professional and courteous when he was repairing our clogged bathroom sink. I would recommend him highly to anyone who needs help with their plumbing needs!

Review 98 (2023-07-31 - Rating: 5)
Benjamin handled our plumbing issue from start to finish and did an exemplary job in every respect. His work included analyzing the issues, informing me what type of fixtures we needed, and an installation that involved some problem-solving due to our decades old plumbing. He was professional, good at explaining the work, and friendly.Highly recommend.

Review 99 (2023-08-27 - Rating: 5)
Adam arrived in a very timely fashion. He methodically traced the problem through a number of careful tests to initially conclude that a rotor-rooter snake was needed to go from the septic tank to the line exiting the house. There were a variety of clean-out access ports throughout the basement, but upon slowly opening each port, he correctly concluded that the septic line in the basement was fully charged with water. Adam was professional and responsive to all my questions. He was able to find the plug and successfully removed the blockage. I was very impressed with his knowledge and methodical approach to solving the problem. Adam is a real asset to the Root Rooter team.

Review 100 (2024-11-11 - Rating: 5)
Lamar was outstanding, very friendly, and explained the whole process clearly and efficiently.

Review 101 (2024-08-12 - Rating: 5)
Our tech Joe was great. Super informative, honest, and able to resolve our issue.

Review 102 (2023-11-22 - Rating: 5)
My husband and I were very impressed and grateful for the time Mike took to explain everything to us. The man who did the pipe clean out was thorough and also explained what he was doing and why. Mike answered all of our questions and appeared to be honest and forthcoming with what the problem was and the solution to the problem. We appreciate the time he took to make sure we understood everything. Both were very professional. Thank you very muchBest regards,Mr. and Mrs. Nazim Mohammed

Review 103 (2024-04-08 - Rating: 5)
Great job today clearing storm drains in my yard. Crew (Miguel) was very courteous and took the time to explain their plan. They went the extra mile to make sure the problem was solved. Thanks

Review 104 (2024-10-28 - Rating: 5)
Nick was very professional and thorough. Would and have recommended Nick to family/friends

Review 105 (2024-09-18 - Rating: 5)
Arrived in timely fashion staff was extremely helpful in sharing knowledge and explaining the issue. In a desperate time of need highly recommend

Review 106 (2024-07-05 - Rating: 5)
Miguel was professional, courteous, and arrived within the scheduled time window. Great customer service, highly recommend!

Review 107 (2024-11-10 - Rating: 4)
Service was great and they got my drain fixed right away.

Review 108 (2024-09-03 - Rating: 5)
They arrived within half hour of calling and were so helpful also had a military discount

Review 109 (2023-12-22 - Rating: 5)
Miguel showed up earlier than expected. He was extremely polite and professional. He cleared the blockage in our plumbing and cleaned up after his work. The only way we know he was here is because the drains worked properly. I was a pleasure meeting and doing business with him.

Review 110 (2024-07-16 - Rating: 5)
Adam was excellent and right on time and very straightforward about pricing and cause of problem. Expensive but the job was done well and right what I needed

Review 111 (2023-09-22 - Rating: 5)
After suffering for over a week with a leaking pipe in the basement, and calling companies who either are too busy, too rude, dont follow through with promised estimates that should take minutes but end up taking days instead, the legendary Roto-Rooter saved the day. Within an hour of my call, they sent out a knowledgeable, friendly plumber named Eric, who diagnosed the problem and fixed it on the spot!

Review 112 (2024-10-24 - Rating: 5)
Andrew did a great job coming out late at night to help us out!Thanks so much😊

Review 113 (2023-01-03 - Rating: 5)
This was my first time using Roto-Rooter services and they did not disappoint! After having a big issue with my main drain being clogged, I called RotoRooter and they were able to send a technician over very quickly.Joe (the Tech) was extremely helpful, kind, and explained everything to me along the way. He listed off all the possibilities, and made sure I felt comfortable and confident with everything he attempted. He was overall so friendly and I genuinely enjoyed his company while he worked on my house. Great experience!

Review 114 (2023-09-07 - Rating: 5)
Excellent service. They called to inform me they where on the way and then arrived promptly. James Tavares was our service technician and thoroughly examined the problem, gave a detailed description of what repairs where needed, an accurate estimate and was able to immediately begin and complete repairs while on site. Will use this service technician again. Thank you.

Review 115 (2023-10-06 - Rating: 5)
James was excellent in his politeness, professional manner, and persistence in resolving our issue. He explained everything and answered all questions providing suggestions for avoiding future issues. Very pricey but spent over 2 hours and persisted until the job was complete! Thank you, James!

Review 116 (2023-01-06 - Rating: 5)
Roto Rooter did a great job unclogging my stubborn kitchen drain. Adam was so professional and knowledgeable. He was also very personable and efficient; Adam had the sink unclogged in no time and offered up great tips on keeping everything running well. I also love their 6 month warranty on the services performed. I highly recommend Rotor Rooter.

Review 117 (2024-11-23 - Rating: 5)
I would like to thank the following staff who came to my condo and worked so diligently thank you to Lamar, Miguel, Michael, Aaron, and in particular Mike McGovern. They spent time with me explaining the problem and they were all very courteous and respectful. I would definitely use Roto-Rooter again in the future. They also spent time documenting what the issue is and went above and beyond to please the customer.

Review 118 (2024-05-30 - Rating: 5)
Miguel is responsive, methodical, and persistent in addressing plumbing issues. We will definitely be reaching out to him again should we face any future plumbing issues.

Review 119 (2024-01-19 - Rating: 5)
This is the second time RotoRooter has come rapidly and found a major problem that had it gone unnoticed would have been disastrous. They found tree roots growing into my sewage drainage pipe so it’s going to be a big repair but they did a very very thorough job and also did a great job cleaning up afterwards. I’ll use them for any plumbing/water emergency, even if they’re maybe more expensive they’re the best!

Review 120 (2023-04-08 - Rating: 5)
We had water backing up the drain pipe my washer hooks up to so I called Roto-Rooter and set an appointment for same day. Chris showed up right on time and found the problem. He cleaned the pipes and made sure everything was draining. He was friendly, professional, efficient and explained everything to me. Before he left He set up to have Michael from Roto-Rooter come to go into pipes with a camera so we could see how the pipes looked. Micheal was also friendly, professional, efficient and explained what our next step should be. They were not pushy to get us to do the work right away, just gave me his card and said to get a hold of him when were ready. They were all very helpful frome the woman who answered the phone and my questions to everyone who came to work on the problem. Will definitely use them again. Pricing was even reasonable. We highly recommend them.

Review 121 (2024-07-22 - Rating: 5)
Lamar was very professional, neat and the job was done quickly. Everything working great!

Review 122 (2023-11-03 - Rating: 5)
Charles from roto rooter went above and beyond for us tonight. He came out to the call around 7:30 pm and didn’t leave until 11:30. For hours he did everything he could to help us with the clog in our main drain line without cutting access despite us telling him it was alright, and afterwards when he did have to cut access he was able to clear the clog soon after. This was anything but an easy or fun day at work but he was nothing but professional and kind throughout the entire process

Review 123 (2024-02-20 - Rating: 5)
Life savers. Called at 5PM with an emergency drainage problem that could not wait to be fixed and they were at the door to fix my problem within the hour. Super friendly and patiently answered all my questions. Thank you for being available when I needed it.

Review 124 (2024-11-30 - Rating: 5)
Alex provided excellent service. He was friendly and professional, offering advice so that we do not find ourselves in the same situation again. Would absolutely use the service again. Thank you, Alex!

Review 125 (2023-10-28 - Rating: 5)
I have used Roto Rooter for the same plumbing problem 2 years in a row and each time the guys are very efficient and considerate with their fees. The young man who came today was very kind, considerate and professional.

Review 126 (2024-04-10 - Rating: 5)
Ryan were amazing. He was prompt, professional, and thorough. He took care to explain everything he was doing and the whole process was very transparent.

Review 127 (2023-09-19 - Rating: 5)
Service was very good. employee was great. Problem was the pricing for the job. Have no choice but get it done. It took less than 1. hour to do the job. On the invoice . no starting time. No finish time. No hourly rate.just labor. Fees for less than one $599.00. Being a senior in the 80s. I thought I coulg get a discount. Will be sending a email to the main office about the pricing policy. Thank you for the help.

Review 128 (2023-12-19 - Rating: 5)
These guys showed up super quick when I know everyone was out straight with all the heavy rains and flooding we got. Lamar was very professional and informative and got the job done. With more people like Lamar in this world it would be a better place!

Review 129 (2023-09-12 - Rating: 5)
Our tech Eric was very helpful, friendly and professional. Our sump pump failed and we had extensive flooding in our basement. He walked us through everything, installed a new pump and made suggestions on where to go from here and how to prevent future back up. We will definitely use their services again.

Review 130 (2024-02-01 - Rating: 5)
The RR repair man Ryan was extremely professional & knowledgeable. Ryan identified the problem and was able to remedy the situation. He was courteous & polite. I would definitely request him in the future.

Review 131 (2024-11-16 - Rating: 5)
Great service, my service tech was awesome. Even joked around with my kids.

Review 132 (2022-12-06 - Rating: 5)
Our technician Eric was extremely friendly and knowledgeable. I was able to book a same day appointment, received a call letting me know the technician was on their way, and with the actual service I received an explanation of the issue and it was fixed within an hour. 5 stars, highly recommend!

Review 133 (2024-03-12 - Rating: 5)
Very good service call. Tech was very helpful and explained everything in detail. Process was very smooth. Tech gave very helpful instructions to help eliminate my bathroom from clogging up.

Review 134 (2023-10-13 - Rating: 5)
Rick my technician was very friendly. Explained what was needed to unclog my drain. Tested and made sure everything was in good working order before he left. Great Job!

Review 135 (2024-12-23 - Rating: 5)
Both techs were professional, efficient and friendly. I would recommend Roto Rooter to anyone

Review 136 (2022-08-21 - Rating: 5)
I am highly impressed on how fast Roto-Rooter responded to my call and the service issue. We received multiple phone calls providing updates and ETA’s. Our service Tech John Tremblay was professional and extremely accommodating. He went the extra mile to explain the issues at hand and took care of the problem. He is a great representation of the company and what a great employee looks like!I highly recommend this company! A++ Service all around for a fair price!

Review 137 (2024-05-05 - Rating: 5)
Roto Rooter were very nice and answer any questions I ask. They tell me up front about any problems about the plumbing system. Good company

Review 138 (2024-05-07 - Rating: 5)
I am extremely satified with my service call. Lamar, Mike & Joe Desamone were professional, curtious and explained everything to us fully. I would definately recomend this company!

Review 139 (2024-05-16 - Rating: 5)
Matthew and Miguel did a great job! Explain all options, and we together choose the best and responsible one. Strongly recommend them!

Review 140 (2024-02-03 - Rating: 5)
Eric W. went above & beyond! Explained everything he was going to be doing in detail, went over all of my payment options, and even assisted me with the application for financing. Definitely will be recommending to all of my real estate clients!

Review 141 (2023-01-02 - Rating: 5)
I called Roto-Rooter after our kitchen sink had a clog in the pipes. They had a technician to my house within 1 hour. Joe was professional, experienced, and a pleasure to talk to. He had to troubleshoot a few different causes for the clog and patiently tried a variety of different solutions until the problem was resolved. The price was a bit steep, but I am very pleased with the experience; you get what you pay for. Call today and request Joe, employee #7439!

Review 142 (2024-10-25 - Rating: 5)
Allen is the absolute best, very helpful and professional ten stars! Also the general manager!!

Review 143 (2023-01-26 - Rating: 5)
We hired Roto Rooter for a valve leak and James a licensed plumber came on time and fixed the issue quickly. He was very knowledgeable, polite, pleasant, and very professional. Definitely recommend these guys!

Review 144 (2025-01-07 - Rating: 5)
Technician was professional and did a very good job

Review 145 (2022-09-07 - Rating: 5)
They kept me posted up till the appointment! Once the plumber arrived he went downstairs to see what was going on and found a cracked cast iron pipe along with several other issues! Within 15 minutes of arrival I had an estimate of what it would cost which was a very fair price! I agreed and the work began. I am very happy with Edwin and Matthew and would highly recommend both of them and the RotoRooter team!

Review 146 (2023-08-03 - Rating: 5)
I had another plumber quote me $980 to replace the supply line and shut off valve for my toilet. I called Roto Rooter and Benjamin did it the next morning for $675, parts included. He was fast, professional, and did a great job!

Review 147 (2023-08-25 - Rating: 5)
Victor was the first to arrive and diagnosed the issue. He said that he could send Derek the following morning. Derek was prompt, polite and knowledgeable. He had the problem fixed within two hours and the bathroom has been working great.

Review 148 (2024-02-12 - Rating: 5)
The five stars represent the technician performance only. Service was very good. The price, however, was outrageous. Will not recommend or use Roto-Rooter in the future.

Review 149 (2024-07-09 - Rating: 5)
Our technician was timely, thorough and very kind. Would recommend him any day.

Review 150 (2022-10-26 - Rating: 5)
My grandson threw a toy in the toilet that clogged the toilet. Benjamin was here much quicker than expected. He explained clearly what the options were to fix the clog and the cost for each. Fortunately he was able to clear the clog quickly using the least aggressive method. From the time I called to the time the issue was resolved was less than 2 hours. I’m extremely happy with the service. It was expensive, but I expected that. I was happy to pay in coin for the quick resolution since my grandkids will be back tomorrow. He also recommended a toilet lock and told me where to get one.

Review 151 (2023-12-24 - Rating: 5)
Christmas Eve 2023 and an unexpected dilemma. Joe was very professional and efficient. He used the mechanical snake in the cesspool pipe and successfully unclogged it. I highly recommend this young man to get the job done!

Review 152 (2023-01-24 - Rating: 5)
Our plumber was James. We had a washing machine hookup done. I can’t say enough about his professionalism, punctuality and the quality of his work. Within a very short time of our call, he showed up, looked at the job, explained how he would accomplish it, and gave a quote. The next day he showed up right at the time he promised, with a smile on his face, and spent the time necessary to do the job. Nothing was rushed, and the quality of the work was impeccable. Afterwards, he walked me through the job to ensure I knew where all the pipes and hookups were located. The area was clean, and left just as he found it. We will definitely request James the next time we need a plumbing job done!

Review 153 (2023-08-25 - Rating: 5)
Roto Rooter arrived on time. (even on a Sunday) They were professional and communicated well. Did an excellent job of minimizing damage in front yard while replacing broken pipe.

Review 154 (2022-04-26 - Rating: 5)
Friday evening we had an emergency in main pipe in basement. After calling four plumbers, they didn’t do the work or were not available. I googled the issue I was having & Rotor Rooter popped up. I called them & they were at the house within the hour & again on Saturday to properly assess my issue. By Monday morning the issue was repaired and it was a big job. We were extremely grateful that they responded as fast as possible and took care of us as quickly as they did. The best part was they inspected the entire system but only repaired what was needed. They didn’t push anything else, they also educated us on our system in general. Everyone was extremely friendly and helpful. We will absolutely recommend them & use them in the future.

Review 155 (2024-07-07 - Rating: 5)
They were great. Nick explained exactly what the problem was and how he would fix it. Great job done.

Review 156 (2023-04-07 - Rating: 5)
Adam from the providence, RI Roto-Rooter was awesome! He was ver knowledgeable, professional, and sociable. I truly appreciate him for coming in and getting the job done. He had restoration and camera man come and review the water damage and pipes. Luckily he did, we discovered a much larger issue with the pipe. I appreciate everyone that was part of the job.

Review 157 (2024-07-12 - Rating: 5)
These guys have come to my rescue often. I have a big house with some old plumbing but they always find a way to make it work.

Review 158 (2024-09-30 - Rating: 5)
They were quick, friendly, and efficient. Charles was amazing!!

Review 159 (2023-02-09 - Rating: 5)
Both technicians, Apollo and Nick, were great. After days of non stop work from the subzero temps bursting pipes all over, they made the best of my unfortunate situation. They were on time, and made quick work under difficult conditions. Having a much older home with a crawl space, these two guys got into tight quarters and made several repairs to multiple burst pipes. They were friendly, straightforward, and very clear about my options and what they were going to do. Even made sure to wear shoe covers before entering my home. Thankful to finally have my water back on and grateful I got two great technicians to make the repairs.

Review 160 (2019-12-28 - Rating: 5)
I am able to do some minor home repairs but as I was attempting to address a backed up kitchen sink I ran into corroded plumbing and leaks beyond my skill set. Roto Rooter was very quick to respond. The quality of the work and the customer service was top notch. Our plumber (Dennis D. #5125) was amazing. He was very experienced, knowledgeable, and informative of what our issues were. He was transparent with prices and gave an estimate before we confirmed to have the work done. In the end the work was done at a very fair price not higher than the estimate. He was efficient with attention to every detail. He made sure the area was very clean when he was done and he made sure the work was perfect. We are extremely happy with the end result.

Review 161 (2021-10-04 - Rating: 5)
I called after hours for a clogged drain issue that was backing up into my basement utility sink. I was surprised that they were able to send a technician so quickly and there was not an after-hours jacked up price for the service.The technician, Michael Pratt, quickly identified the issue and cleared the clog. He took the time to explain the issues and made sure I had all the information before making a decision to move forward. He was efficient and kept the work area clean which was much appreciated in the finished part of my basement.The service was reliable, efficient, cost was fair, and I greatly appreciated the step-by-step walk through of the process. Thanks for a job well done!

Review 162 (2024-03-22 - Rating: 5)
I had a great experience with Roto-Rooter.The two plumbers did an excellent job in finding a solution for my clogged washer machine outlet pipe.Would use again.

Review 163 (2024-03-18 - Rating: 5)
I had a great experience this morning.Nick was the technician and he did a great job. He got the job done in no time. Such a relief for me. Thank you Nick #3154

Review 164 (2024-05-04 - Rating: 5)
Nick L arrived on time, resolved the issue and provided a detailed explanation on how to avoid any issues in the future. Great experience and highly recommend their services!

Review 165 (2024-06-22 - Rating: 5)
They came immediately. Very professional. Knew exactly what had to be doneand completed the job professionally. Will call them in the future.

Review 166 (2022-08-16 - Rating: 5)
We had sewage back-up on a Sunday morning. Roto-Rooter was at our home within the hour. the initial technician was soon joined by another with a camera to get into the pipes in order to examine and diagnose the problem. Those two were joined by a 3rd who had more powerful equipment that might have cleared the problem. Turns out the pipes and the layout of the pipes in our very old house that equipment unusable. We were then joined by a technician who diagnosed what type of clean up we would need. All of the employees were prompt, polite, informative, hard working - making what was a disastrous Sunday so much easier to deal with. The work spilled in to a second day in order for one of the employees to go to City Hall and pull prints to try to locate the outside trap!! After doing that the boss showed up to add his expertise to figure out how to get the job completed. Our first technician Joe Tremblay worked tirelessly to finish the job. We could not have asked for better or more professional assistance. Everyone (Joe, Nick, Chuck, John and the Boss) were polite, patient and thorough. we have an operating system again and we are very thankful.

Review 167 (2024-05-01 - Rating: 5)
I dealt with a Very professional employee that went above and beyond to fix the toilet at the workplace! They cleaned up any mess made after the job was done as well. 5/5 would recommend.

Review 168 (2023-06-09 - Rating: 5)
Adam and Ryan were awesome! They walked into a complex issue, and didn’t stop until they found and fixed the problem. Both were incredibly kind, professional, and explained in detail what the issue was. Thank you for great service!

Review 169 (2024-07-06 - Rating: 5)
Called with a problem and they were at my place within 2 hours! Top Notch service excellent technician

Review 170 (2023-05-05 - Rating: 5)
We had a really bad clog and these guys worked unbelievably hard for two days to solve our issue. They were very professional, understanding, and determined to solve our problem and make us happy, which they did! I highly recommend this team as all 4 guys worked tirelessly. Great job and thank you!

Review 171 (2024-07-27 - Rating: 5)
Great service, responded within less than an hour from the call. Very pleasant and professional!

Review 172 (2021-10-23 - Rating: 5)
We found ourselves with a clogged toilet and sewer water backing up into the downstairs bathroom late on a Friday night. With 5 people in the house, we could not wait till the morning. Roto Rooter sent Michael at nearly 11pm on his birthday! He cheerfully and diligently resolved our issue and recommended next steps. He was efficient and very knowledgeable. The cost was what you would expect from an emergency night call on the weekend.

Review 173 (2024-10-18 - Rating: 5)
Great experience! They were attentive, offered options and got it done. Only downside is the crew forgot to refill the septic cap dig. No worries - I’m sure they will come back and remediate.

Review 174 (2022-06-29 - Rating: 4)
Derek from the Providence office was great. He came promptly right at the time we scheduled, was honest with the quote and the work and was very quick, efficient and tidy! My only complaint was the price...$500 to place a toilet down. Seems expensive, but at the same time, we were getting quotes above that to do the same job. Thankful for Roto from coming to our rescue.

Review 175 (2022-05-15 - Rating: 5)
The service technician, Lamar, was excellent. He was very personable and made the process very easy. He was able to find the problem very quickly and was able to fix it in less than 30 minutes. I tried myself to fix it and it took me a couple of hours and I still cannot fix it on my own. I was very pleased with the service and would definitely recommend it to anyone.

Review 176 (2023-01-24 - Rating: 5)
The service was great on time professional courteous. Tech Tom O did a good job. However the cost was prohibitive! $840 for clearing drain and replacing wax ring. This was with a senior citizen discount. Because of this I can not reccomend your company

Review 177 (2023-05-22 - Rating: 5)
The two technicians from roto-rooter were professional, polite, explained the issue with great clarity, they did their work without any mess. I am extremely satisfied with their service. A+ for Lamar!!

Review 178 (2022-10-20 - Rating: 5)
I called due to a stopped up drain causing drains to overflow. They had a plumber to the house within an hour who take of snaking the drain and fixing the clog for a reasonable price. He was very knowledgeable and friendly. Would definitely recommend.

Review 179 (2024-03-26 - Rating: 5)
The service was very prompt, professional, efficient, and much appreciated! Joe did a great job and all was good by the time my company showed up!

Review 180 (2024-06-06 - Rating: 5)
Great customer service, very friendly and knowledgeable. Took his time and made sure the job was done right. Five stars

Review 181 (2024-03-24 - Rating: 5)
We had an emergency plumbing situation. Roto-Rooter send someone out within a half-hour and, within another hour, the problem was fixed.

Review 182 (2022-10-01 - Rating: 5)
Brendon came on time, was quick to assess the problem and knowledgeable about the options for both short and long term repair. He encountered a problem during the clean out and was resourceful in making the work around. A pleasure to have had this young man in our house! He was also a great front man for Roto-Rooter!

Review 183 (2023-09-11 - Rating: 5)
I had an incredible experience with this company! They came promptly! And was very thorough explaining everything!! My tech Adam was probably one of the most professional, nicest, and educated techs ever!

Review 184 (2023-04-03 - Rating: 5)
The technicians who came; Joe, Chris and Mike were outstanding. Clearly explained the situation, and with no pressure. I would recommend Rotor Rooter to anyone of my friends.Thank you for the great service !

Review 185 (2019-06-04 - Rating: 5)
We needed a drain trap placed for our new kitchen. We contact Roto-Rooter and within 24 hours they were at our house to take care of the problem. The trap was placed efficiently, but it was discovered that there was a clog further down in our drain as well. Mat, our service technician was fantastic and immediately was able to take care of the problem. Our sink works great and the drain has not worked this well in some time!Once again, Mat, our service technician, was fantastic! He explained everything so thoroughly and made us feel comfortable with his plan with everything. I couldnt speak more highly of him and the service provided.

Review 186 (2020-09-21 - Rating: 5)
I was a little apprehensive about using Roto Rooter because they are such a large company. But i was completely happy with the service. The technician was AWESOME. Extremely knowledgeable and identified and solved our problem quickly. The scheduling of the service was easy and a technician was her in 4 hrs. They called and updated me on his arrival time. I will definitely use them again.

Review 187 (2022-02-18 - Rating: 5)
John came the next day and thoroughly measured water damage throughout my home. My electricity and plumbing were off. He helped secure asbestos readings were done and that the proper people would come and securely place part for heaters and humidifiers could be posted. The entire team of demo and clean up are a blessing. When disaster hits is great to have people that execute and make things go smooth. I’m grateful. They are excellent

Review 188 (2022-10-11 - Rating: 5)
Apolo was great!! He was here within 40 minutes of my call. Fixed my plumbing problem by replacing all pipes under the kitchen sink. It was a lotta work. He was even mindful of not letting our housecat out when coming in and out. Definitely use RR again. Not my first experience with them either. 😀