Benjamin Franklin Plumbing of Port St. Lucie

Located in Port saint lucie, Florida

Address: 6945 LTC Pkwy, Port St. Lucie, FL 34986, United States

Phone: +1 772-236-6080

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-17 - Rating: 5)
I am so happy we chose this company! The service was top-notch, from the first phone call to schedule to the job being finished. Tyler came (early!) to replace our water heater and I was thoroughly impressed by his knowledge and kindness. He did an amazing job and we will definitely be using Benjamin Franklin for any future plumbing needs!

Review 2 (2024-08-05 - Rating: 5)
I recently hired Benjamin Franklin Plumbing; my plumber was AJ Tocko. The experience met my expectations based on their marketing. Their customer service was very good. They were responsive and quick to schedule an appointment. On the day of the service, AJ notified me in advance of his ETA and arrived promptly. He was professional and friendly. He took the time to explain the problem with my hot water tank and other issues, then walked me through the repair process. Not only did he fix the issue efficiently, but he also provided me with valuable tips on how to prevent similar problems in the future. The pricing was transparent, which I greatly appreciated. AJ’s commitment to quality work and customer satisfaction was evident, and I will be using their services again for any future plumbing needs. I highly recommend Benjamin Franklin Plumbing to anyone looking for reliable and professional plumbing services.

Review 3 (2025-01-06 - Rating: 5)
Rob did a great job with our emergency plumbing job. Showed up on time on a weekend - very polite and professional. It ended up being a more complicated job than we had thought, but he worked hard and had it all done in a few hours. He was great at explaining everything, and upfront with the costs. Would definitely call on him again.

Review 4 (2024-11-25 - Rating: 5)
Mike is AWESOME! Best experience I have had with any company & definitely will keep as a go to company for future items! We needed a new toilet installed as we are upgrading items and Mike came in fully ready to jump in! I’ve already schedule him for a return date to complete some more items for our upgrade! Thank you Mike!

Review 5 (2024-12-11 - Rating: 4)
I recently had Lonnie Moody from Benjamin Franklin Plumbing of Port St. Lucie come out to work on an issue at my home, and I must say, he did an outstanding job! Lonnie was professional, neat, and extremely thorough in explaining every detail of the work being done. His expertise and customer-focused approach made the experience very positive.That said, I do want to mention the pricing. While I’m happy with the quality of work, the initial fee for coming out to assess the job felt high, especially since it wasn’t applied toward the cost of the work. It’s something to keep in mind for those considering their services.Overall, I highly recommend Lonnie Moody for his exceptional service and professionalism. If you’re looking for quality work and aren’t overly concerned about pricing, Benjamin Franklin Plumbing is a solid choice.

Review 6 (2024-09-19 - Rating: 5)
Rad was very punctual and courteous and professional. He was very astute and detailed with his explanation of what he needs to do to research my concerns. He also showed me the cost before he worked on my concern. He gave me information on what was additionally included that their plumbing service provides in the service call. He also found a very dangerous situation with my water heater in my garage as the home inspection is included with the services, recommendations, even researching out why the system was not properly installed I will continue to use Benjamin Franklin plumbing for my home services

Review 7 (2024-04-06 - Rating: 5)
50/5 Stars!!I cannot speak highly Enough about Rob and Benjamin Franklin plumbing!!I tackled a plumbing project that wound up being beyond my scope. It was supposed to be a simple shower cartridge replacement. It quickly turned into an absolute disaster. I was unable to source the right parts, then unable to re-install the corroded ones (as a temporary solution). My water wouldn’t turn off, so I had to cut my main breaker off (the well pump is tied to the main)…so no water and no electricity at 9pm on a Friday night.I called EIGHT DIFFERENT COMPANIES, all of them advertised “We Accept calls for Urgent Services!” Every one of them answered their phone, kept me on the line for nearly 5 minutes each, and then told me that they couldn’t get a technician out until the Saturday evening!!! …All of them except Benjamin Franklin Plumbing! The tech called me back promptly and listened carefully to my situation. I sent him photos of the valves and parts. He responded instantly and told me that he is familiar with the part, but did not have it on his truck. He called back to work to find someone who had it. He could have shown up and charged me, but instead he saved me a $250 Emergency Call Fee, right upfront. The owner then called me and told me that they were going to do everything in their power to source the part Quickly. This morning a plumber arrived, popped in the correct part, AND installed my new shower handle-which took some craftiness on his end because the stub out was 1/4” too long…which is something I wouldn’t have noticed until after he left. Rob was only called to replace a part, so he didn’t have to go the extra mile but he did & his work is high quality and his attention to detail is unparalleled. As a disabled veteran and plumber in the military it hurt my ego to call for help, but these people really saved my butt! Incredible service and value.This entire company, from the people who answer the phones all the way up to the owner are consummate professionals. They are HONEST, Reliable, knowledgeable, highly competent, polite, and very fairly priced. I will recommend them to everyone I meet and I’ll be happy to call them in the future. Humbly.

Review 8 (2024-12-19 - Rating: 5)
I needed an electrician and Ben Franklin referred Adam Gibbs. He is excellent. Im very happy with how he took the time to explained everything. He was very efficient and takes pride in his work. He is professional and completed the job right away. I will definitely call him if I need any other electrical done.

Review 9 (2024-12-06 - Rating: 5)
We had an amazing experience with this company. John came and worked on the same day replacing our garbage disposal. He was very polite and work was done in a timely manner and was very professional. We had other plumbing concerns and John was very informative giving us different options and pricing to consider. The young man training with him was also very polite and professional.. I highly recommend them to anyone looking for quality products and excellent service.”

Review 10 (2024-12-02 - Rating: 5)
Chris of Benjamin Franklin Plumbing is extremely knowledgeable and professional. We used them to repair a water pipe damaged in the ground. They were quick to respond to this emergency and the work was well done. We have used them a few times over the past years and have always been happy with their services. I highly recommend them.

Review 11 (2024-09-18 - Rating: 5)
AJ was fantastic. He did a great job installing my new water filter system. Clean install and left the area looking nicer than he found it. Thank you to AJ for the installation and a HUGE thanks to the folks at Benjamin Franklin Plumbing of Port Saint Lucie for my home water filter system!

Review 12 (2024-11-23 - Rating: 5)
The company is top notch. Carolyn took my call on a Saturday morning early and got me a service call that same day. Rob came out an hour earlier than we expected (They texted me that he was coming with a photo of what he looked like and he called to say that he was on his way). Rob was able to fix our situation quickly and efficiently. Not only did he snake the whole line but then he used a camera to find out more information for us. Rob was professional, courteous, very knowledgeable and extremely helpful with his advice moving forward (so we dont repeat this same situation again). He even cleaned off our roof after he was done. Cannot say enough good things about this company! Very pleased and will use them again. Highly recommend!

Review 13 (2024-11-27 - Rating: 5)
My plumber was Dave. Dave was so wonderful. He was so patient with all of my questions and he went above and beyond to make everything was taken care of. He took time to explain everything to me. I highly recommend this company! From the minute, I picked up the phone and spoke to someone, through the completion of the job, everyone was fantastic!

Review 14 (2025-01-07 - Rating: 5)
An expert at his trade. Perfect Gentleman and professional. Explained everything in terms that I understood. I would highly recommend him for any of your needs. I will definitely request him for my services.

Review 15 (2024-12-17 - Rating: 5)
Tyler arrived promptly, was friendly and professional. He was respectful of our home and did his inspection thoroughly. He recommended to replace 6 frozen valves and performed the work expertly. We would highly recommend Tyler and Benjamin Franklin Plumbing!

Review 16 (2024-12-03 - Rating: 5)
The dispatch I talked was great to work with when giving my info and taking down the notes about our emergency. John D came out with his coworker Ryan and they were great to talk with about our water issue. John was kind enough to call me later in the day to check on us and if the city had fixed the water main, gave me a list of materials to buy for any other repairs that I would need to make. Never had to call a plumber but praise God for service and people at Benjamin Franklin!

Review 17 (2024-10-31 - Rating: 5)
BF Plumbing was able to get someone out to me on short notice. Rad, the plumber that came to my home, was one of the best service experiences I’ve had since moving to St Lucie West, and I’ve been her for a while. Excellent knowledge of the problem, the fix, and plumbing in general. I’d request him if you can. The guy was phenomenal.

Review 18 (2024-09-11 - Rating: 5)
Mike and Jacob were fantastic! They cleared the line and replaced the poorly installed wax seal (courtesy of Synergy Homes cheap labor) resolving the issue within hours. Mike not only fixed the immediate issue but also conducted a safety inspection on our guest bathroom to ensure there were no other problems. The situation was handled professionally, without rushing and they cleaned up after the job showing respect for our space. We are sincerely grateful for their sense of urgency, efficiency and care.

Review 19 (2024-10-24 - Rating: 5)
Anthony was our service technician today and I feel they sent us one of their best! Explained in detail every aspect of his visit and what was needed plus gave insight into benefits we could receive in the future and which we also received for our service call today. It’ll be Benjamin Franklin Plumbing going forward for us…great job Anthony!

Review 20 (2024-10-15 - Rating: 5)
Everything went well and the overall experience was pleasant. The plumber, Rob, was friendly and efficient and completed the tasks with skill in a reasonable amount of time. He also did a thorough inspection of all of the plumbing fixtures in the house, including the water heater. I would recommend using Benjamin Franklin Plumbing.

Review 21 (2024-09-13 - Rating: 5)
We had three plumbing issues that had to be addressed. Mike and Josh were amazing. Punctual and polite. Mike was very thorough and provided a detailed explanation with pricing for each problem. I appreciated his honesty about potential issues that may arise while doing the work and the possible additional expense. Gratefully, there were no additional issues or costs. Both of these gentleman were professional and more than competent. This is my first time using Benjamin Franklin Plumbing and would not hesitate to use them in the future. Office staff was amazing as well. Thank you.

Review 22 (2024-10-21 - Rating: 5)
Dave is a careful and thoughtful professional. I couldnt be happier with his service.Update:I had him back for some recommended valve replacements. Again, his work was professional and courteous. He also updated my Tankless Water recycling settings to deliver more desirable results. Awesome job!👍

Review 23 (2024-11-07 - Rating: 5)
Showed up on time. was courteous and professional. very thorough and experienced. did the job, totally cleaned up and went beyond helping me understand the bill. BF is a little more expensive but you get what you pay for-no more worries for gtd 2 years

Review 24 (2024-12-19 - Rating: 5)
Very satisfied. From the call to schedule to Rob finishing the job, ours was a great experience. Friendly, professional. Rob fixed our problem in no time. I would definitely recommend Benjamin Feanklin Plumbing and Rob. Thank you.

Review 25 (2024-12-17 - Rating: 5)
Usual awesome experience with Benjamin Franklin. Latest contact was with Dave Cardoza who did our annual water heater maintenance. 3rd tech Ive had with BF and Dave, like the other two was on time, professional, and very friendly. Explained what hecwas looking for and going to do. Cleaned up after completion. Would definitely recommend them to anyone looking for a plumbing company....not the cheapest around....but certainly excellent at what they do.

Review 26 (2023-04-18 - Rating: 5)
Excellent installation of our Shower & bath Plumbing fixtures! Very happy! John Dunn 👏 is the Man! He is professional, on time & has a top Notch Crew! Like with our forefather, Benjamin Franklin, you are in good hands! 👍with John Dunn & his crew!

Review 27 (2024-12-19 - Rating: 5)
Rob is very professional. Showed up earlier than expected. Answered questions, very knowledgeable & experienced about his work.Had an issue with main water shutoff valve, had no use of water for hours. He completely replaced everything. No hassles, work was completed quickly.Had a great experience with this company again. They replaced our water heater a few years ago. Would highly recommend Benjamin Franklin Plumbing.

Review 28 (2024-10-21 - Rating: 5)
Replaced my hot water heater of seven years with a ten year model when I saw water weeping from the top of the tank. Benjamin Franklin Plumbing and DAVE made the process seamless. Professional, polite, and friendly. They wore booties in my home. Different options were fully explained with no hard sell. I am very happy with my choice and the service I received.

Review 29 (2025-01-03 - Rating: 5)
Knowledgable. worked quickly to repair problems by replacing piping. Showed pictures on his cell phone to ensure tht I was actually seeing what ne eded replacement.Lonnie was courteous and friendly.He represents your company well. He i to be commended.Because of Lonnie, I will recommend your company to any-one who is in need of plumbing services.

Review 30 (2024-12-22 - Rating: 5)
Dave came earlier than expected. He reviewed the problem with us, explained the costs to investigate the problem, and the costs to resolve the problem before he started. The problem was want he expected. The resolution nd cost was what he quoted. He was very thorough and professional. We are very satisfied with his service and would highly recommend him.

Review 31 (2025-01-03 - Rating: 5)
Mike Basnite did a great job! He spent New Years Eve with us ensuring that the hot water heater produced hot water. Well done, Mike!

Review 32 (2024-08-04 - Rating: 5)
Dave cardoza was my tech.... from start to finish service was absolutely perfect.. starting from the front office I called this morning and they had a tech come in the afternoon fixed my issues with no problems for a reasonable price.. he also took pictures and videos for home inspector exactly what I needed... thank you so much Dave and the front office. This deserves more than 5 stars 10 of 10 thank you

Review 33 (2024-12-02 - Rating: 5)
Benjamin Franklin came out quickly to our house to repair a major leak in the water service line from our well pump. The work was quick and efficient. We were very pleased.

Review 34 (2024-09-29 - Rating: 5)
Had a Sunday late afternoon emergency. Placed the call and they were there fairly quick. The Service Technician they sent, Mike Basnit, was super helpful, very professional, and extremely knowledgeable. Fixed the problem immediately and corrected some previous issues or rather made improvements over the previous plumbing work so I won’t have to deal with the same problem again.Thank you Ben Franklin Plumbing!!👍👍

Review 35 (2024-10-02 - Rating: 5)
Radames (Rad) did a great job! He arrived promptly, courteously and neat. Attentively listened to our understanding of the problem and addressed all of our concerns. Rad was very thorough, he checked the water heater, garbage disposal and both bathrooms after fixing the original issue. Pricing was upfront and although I thought it was slightly high, it was well worth it.

Review 36 (2024-12-20 - Rating: 5)
Lifesavers! My pipe came loose from my well pump and I had no water with company on the way. Within a couple hours of calling Chris arrived and was able to fix things. Great service!

Review 37 (2024-07-31 - Rating: 5)
This company was professional from start to finish. They explained everything on my first call with regard to pricing and what to expect. They put me on the on call schedule for a lower price to come out and called before they arrived. Mike went over pricing for the job and then addressed and fixed all of our issues. He was neat and left everything clean. I will definitely use them again.

Review 38 (2024-11-14 - Rating: 5)
I really like Benjamin Plumbing. They commit to be on time and are very communicative. Lonnie was professional and put on booties to enter my house (not at my request). They are my official plumbing company going forward.

Review 39 (2024-10-30 - Rating: 5)
We just had AJ and Josh come out and install my new faucet. Before that, AJ had come out a week earlier and replaced my valves under the kitchen sink. They both did a FANTASTIC job. Everything they did was professional and their customer service was awesome. AJ repaired the issues and installed my faucet. He went over Everything and made sure everything worked as it should. He went over the information about a faucet I purchased from Moen per his recommendation to make sure I understand when I go to register it. I will definitely call you guys again when I need plumbing done. As a small business owner myself, I know how important it is to keep excellent employees. AJ and Josh are both excellent employees 👏. Thank you

Review 40 (2024-10-12 - Rating: 5)
Quick response very honest and reliable reasonably priced. Would highly recommend them. Fortunately everything was flowing when he arrived but his response was very quick. And told me there was no need for a snake out since everything was flowing. Thank you Mike

Review 41 (2024-12-24 - Rating: 5)
I had used another local, reputable, plumbing company in the past with good results. BFP had serviced my current water heater so I stayed with them as they had a history. Water heater was original with house and leaking. (2004). Service Tech showed up on time and made a great first impression. (Mike B). I was provided with options for replacement. I was also made aware of the Heros Membership (USAF Veteran/Police Officer) that made me eligible for a discount as well as yearly inspection (Love businesses that appreciate men/women that choose to serve). I went with the Deluxe offer that gave me piece of mind for the next 10 years. Mike B had new water heater installed by early afternoon and never knew hed been here the way the finished product looked.Update 12/1/21BFP came out for the yearly inspection as anticipated. Tech (Brian) completed whole house inspection and drained water heater as expected. Look forward to next year and having this inspection completed for piece of mind.11/16/22Yearly inspection was completed. As in the past inspections…. Attention to detail and on time were A+.12/20/23 Yearly Hero inspection on water heater. Cory was on time and professional with his duties. 5 star.05/08/24 I contacted BFP to do some outdoor work on leaking faucets. Was scheduled in timely manner. Technician Lonnie was on time and professional with the work done. (Cost for work was higher than a honestly anticipated). Other than the $$$ the work done was to my expectations.12/24/24. I had to contact BFP to return to residence as the hot water throughout the house was not heating up as it had in the past. NOTE: a different technician had completed my hero yearly service appox 2 weeks ago. My wife and I both had noticed a difference in hot water change in showering and dishwashing. Anthony was here on time. He has been here before and always was exceptional in servicing our water heater. He was able to discover the issue and fix it. Our plumbing as it relates to hot water when needed is back to what we expect. Please send Anthony for any plumbing needs going forward! 5+stars.

Review 42 (2024-12-29 - Rating: 5)
Mike was awesome, very knowledgeable, skillful and courteous. Will def use and recommend him from Ben Franklin Plumbing of PSL!

Review 43 (2024-12-04 - Rating: 5)
AJ was prompt, professional and reviewed all details of work to be done. He was very kind and I would highly recommend not only AJ but the Plumbing company. Turned a very difficult event into a manageable time.

Review 44 (2024-09-21 - Rating: 5)
Came out on a saturday so i expected to pay a premium for their service.Was very happy with Mike who was a super super nice person. Would highly recommend!!Thank you Mike. Tight Lines.

Review 45 (2024-12-05 - Rating: 5)
Benjamin Franklin Plumbing responded quickly to my need! The service tech was professional and friendly! Quality work!And I have to thank Dawn Gordon Cushing for steering me in the right direction!

Review 46 (2024-11-14 - Rating: 5)
Rad was right on time and was very polite and knowledgeable. He knew exactly what the issue was and diagnosed it and gave a quote within minutes. Great company with great employees.

Review 47 (2024-09-24 - Rating: 5)
Called Ben Franklin for my mother who had some issues with the plumbing in her shower. The next day they sent out Anthony Bacci who took amazing care of my mother who is recovering from a knee replacement! Amazing experience all around!

Review 48 (2024-10-22 - Rating: 5)
Lonnie came to fix the leak in our bathroom sink. He was great to work with and resolved the issue promptly. I would highly recommend him.

Review 49 (2024-12-12 - Rating: 5)
Excellent job today by Dave from Benjamin Franklin Plumbing. Was on time, courteous and very helpful in helping me understand the issue. Amazing company all the way around.

Review 50 (2024-11-13 - Rating: 5)
AJ and Josh were professional, on time and polite. Office staff was wonderful as well. Very satisfied with service received. Explained all work and took time to answer my questions.

Review 51 (2024-10-16 - Rating: 5)
AJ and Ryan were both very professional, polite and friendly. AJ explained the situation thoroughly and provided options and possible solutions. He got my water heater up and running …which I am very grateful for! Highly recommend Benjamin Franklin plumbing!!

Review 52 (2024-08-29 - Rating: 5)
Chris was prompt and incredibly helpful. He fixed the water heater leak in 15 minutes and took the time to give some expert advice. I highly recommend!

Review 53 (2024-12-09 - Rating: 5)
Chris was extremely knowledgeable and friendly. He explained everything in detail, went over our options to fix the leak and also provided preventative maintenance tips for the future. Thank you Chris

Review 54 (2025-01-04 - Rating: 5)
Mike is a professional competent tradesman. Excellent workmanship.Left the work site spotless.Jerry

Review 55 (2024-01-27 - Rating: 5)
Expensive. Work guaranteed. Staff very professional. Will make emergency calls. Very professional, great diagnostician. Due to a water leak in my home, my only alternative was to do a complete replumb of my entire house. It was somewhat pricey, but I would not have had any other company but Benjamin Franklin do this major overhaul. I was amazed at the new plastic hosing that was used. No more corrosive copper in our house. I included their guarantee of 10 years if there might be any issues during that time. Well worth the money.Radimer Lara was our Captain of the ship. Very conscientious and extremely meticulous. I came home to running water after a week. What I wouldnt do to have a commode in full use again.MY HATS OFF TO BENJAMIN FRANKLIN PLUMBING

Review 56 (2024-09-05 - Rating: 5)
I called B. Franklin after looking for a plumbing company online, to replace a shower valve. Making the appointment was smooth and easy ; Radames Lara came over to our house, looked at what needed to be done and made a clear estimate right away. A few hours later he was gone, shower valve replaced and some other small plumbing jobs, perfectly repaired / replaced and left the place clean. Very happy with their service, I know who to call if we have any other plumbing jobs in future.

Review 57 (2024-11-29 - Rating: 5)
Tyler was very polite. punctual and professional. He did an awesome job and cleaned up everything. It seems that everyone Ben Franklin sends is equal to Tyler. We have used them numerous times and have never been disappointed. They may not be the cheapest, but they certainly are the best.

Review 58 (2024-10-08 - Rating: 5)
Rad and his apprentice did a great job . They both are very professional and explain what they are going to do . They also check over their work a couple of times before they head out . This was our second time having them both out to do work on our home . Thank you for the great job !

Review 59 (2025-01-03 - Rating: 5)
Great, prompt service- got me into their service schedule quick and AJ was really helpful explaining what the issue was.

Review 60 (2024-11-15 - Rating: 5)
Fantastic. Came same day as requested. John and Josh were gentlemen and fixed our issue fast and clean! Highly recommended.Thanks guys!

Review 61 (2024-11-20 - Rating: 5)
AJ is very punctual for his appointments, super professional, explains all his work well and in detail and respects the cleanliness of my home with the slipper socks over his shoes!Highly recommend Benjamin Franklin Plumbing and their technician AJ Tocko in particular !Thank you very much!

Review 62 (2024-12-12 - Rating: 5)
Rad was very informative, he demonstrated great working skills and customer service. I definitely will be using Benjamin Franklin for my plumbing issues from now on.

Review 63 (2024-08-22 - Rating: 5)
5/5 StarsExceptional Service from a Master Plumber!I am thoroughly impressed with the outstanding service provided by Mike Baniste in fixing our water heater and installing a new one. Their expertise and professionalism exceeded our expectations.MIKE demonstrated exceptional knowledge and experience in diagnosing the issue and recommending the best solution. Their workmanship was top-notch, ensuring a seamless installation process.What stood out most was their:- Prompt response and scheduling- Clear communication and explanation of the work- Attention to detail and quality craftsmanship- Cleanliness and respect for our property- Competitive pricing and value for moneyMIKE is a true master of their craft, and we highly recommend their services to anyone seeking reliable and efficient plumbing solutions. Thank you for a job well done!Well recommended.

Review 64 (2024-07-17 - Rating: 5)
Great experience! Got me in same day, came fast and arrived within the promised time. Technician Rob was professional and explained all my options, prices and what work he did and why. Will use them again if I ever need plumbing help.

Review 65 (2024-07-27 - Rating: 5)
Benjamin Franklin Plumbing exceeded my expectations in every way! When a water leak occurred in my home on a Saturday, BFP was luckily able respond same day. Tracy took my call and asked pointed questions to understand how best to serve me. The Plumber, Mike notified me in advance of his arrival & arrived on time. He quickly identified the issue and was able to repair the leak same day. Mike was so pleasant, professional & knowledgeable. He suggested a whole house safety check and found other issues which he was ready, willing and prepared to take care of while on site. I had seen their trucks in my neighborhood recently and after checking with neighbors & online reviews, I learned of their exemplary reputation. This company is dedicated to excellence! I’m so glad I found them! 🌟🌟🌟🌟🌟

Review 66 (2024-10-16 - Rating: 5)
Fantastic work, honest, and very concise with reviewing everything. No surprises and arrived on-time. Very professional. Signed up for a yearly maintenance plan - thats how good the service was.

Review 67 (2024-09-20 - Rating: 5)
Matt Black runs a great operation here in PSL. His entire team is a pleasure to work with. They have some very high tech equipment to support the worst leaks you encounter! Under concrete slabs! If you have a normal plumbing need, or an extreme emergency I highly recommend working with the team at Benjamin Franklin of Port St. Lucie!

Review 68 (2024-12-19 - Rating: 5)
Everything was great came out on time! Told me how much it was going to cost before he did the job so no surprises there. Amazing work.

Review 69 (2024-11-30 - Rating: 5)
Nothing short of amazing. Fast response on a Saturday and a quick, clean resolution. Intelligent experienced tech Rob Pierson. Highly recommend.

Review 70 (2024-09-24 - Rating: 5)
Dave is very courteous and professional. Explains operational details well and leaves workplace neat and clean. Technical knowledge exhibited invites customer confidence.

Review 71 (2024-07-11 - Rating: 5)
AJ did a great job. He also took the time to answer my neighbor, (John Vaughan) questions about getting a new hot water installed and the various options involved.All went well. I would highly recommend AJ for all your plumbing needs.

Review 72 (2024-10-13 - Rating: 5)
Rob Pierson was professional and arrived exactly when he said he would and took care of our plumbing issue quickly! I will definitely use Benjamin Franklin Plumbing again next time I have a plumbing issue !

Review 73 (2024-10-23 - Rating: 5)
Anthony is a most highly trained professional who worked until he solved our water problem. So glad that Anthony was our plumber! We will certainly recommend Anthony and your business to all! Thank you so much….we will sleep tonight! 👍🏻😊. Ditto for the second time on a new water heater issue! Problems solved.

Review 74 (2024-08-07 - Rating: 5)
Very reputable company. We have been using Benjamin Franklin for several years. They are so professional and meticulous about their work. Thank you Mike for another great job.

Review 75 (2024-09-27 - Rating: 5)
Lonnie with Benjamin Franklin was outstanding. He was polite, informative, and honest. We are extremely happy with the service he provided today.

Review 76 (2024-11-16 - Rating: 5)
Rob was the technician . Was beyond and above knowledgeable of the situation. Fixed professionally. And very friendly. Will definitely use the company again.

Review 77 (2024-12-20 - Rating: 5)
Easy to schedule service, prompt arrival and plumber Rob Pierson is not only personable, he has excellent skills and knowledge base.

Review 78 (2024-06-30 - Rating: 5)
The tech call me in advance. He asked me if I still needed the service and when I confirmed, he let me know he was on his way. Arrived at promised time 9:00 on a Sunday. Mike was professional and courteous. Quickly identify the issue (roots on a broken main line) and explained my options. Very happy I contacted them to get this issue resolved in one visit.

Review 79 (2024-09-20 - Rating: 5)
My water heater broke last night. Called them this morning and they were able to squeeze me in same day. They offered me 4 options for water heaters. I will definitely be using them for all of my plumbing needs.

Review 80 (2024-08-11 - Rating: 5)
Great experience again with Benjamin Franklin! My hot water heater failed on a Saturday and a new one was installed in a matter of hours. Rob did a fantastic job!

Review 81 (2024-12-05 - Rating: 5)
Lonnie was great! On time, informative, and did the job with no stress for me! 10/10 will use again in the future

Review 82 (2024-09-10 - Rating: 5)
Tyler was very knowledgeable and got right to work to take care of the problem with our water heater. We highly recommend Benjamin Franklin Plumbing and will certainly contact them again if any plumbing issues arise.

Review 83 (2024-12-30 - Rating: 5)
Very nice expert on gasheaters.Fixed it in no time!Thank you and Happy New Year!

Review 84 (2024-10-20 - Rating: 5)
Benjamin Franklin Plumbing of Port St. LucieRad is an outstanding plumbing tech. Solved my issue efficiently. Answered all my questions to my satisfaction. Very Knowledgeable. Top notch . Good Man.

Review 85 (2024-09-11 - Rating: 5)
Rob Pierson your technician did a very fine job, he was very patient and great knowledge, he worked until he finally got the blockage clear, again we were very happy & satisfied with his service.The Harris Family Thank You so much have a Blessed Day

Review 86 (2024-10-17 - Rating: 5)
Benjamin franklin plumbing came for a check up. AJ was the tech that came. He was personable and professional. Told us what we needed to have fixed and didnt pressure us into it. I highly recommend using Benjamin Franklin, especially the tech AJ

Review 87 (2024-12-09 - Rating: 5)
I had a faucet situation, tyler realized the problem right away, I’m very satisfied with the outcome, and highly recommend Benjamin franklin for their excellent service. You guys are the best.

Review 88 (2024-09-28 - Rating: 5)
Radames Lara did an amazing job, he was very competent, professional, and explained to me what was happening and how to get the job done right. 10/10 would recommend him to anyone local in PSL

Review 89 (2024-12-10 - Rating: 5)
They responded quickly to help me with my clogged main line. The plumber was professional and he did a great job answering all my questions.

Review 90 (2024-12-25 - Rating: 5)
Thay came out Xmas day. Got the job done fast and professionally. Very pleased.

Review 91 (2024-09-07 - Rating: 5)
Great customer service! Sandy was sweet and courteous and communication was clear. Rob P. Did a great job he was timely kind and did a clean job!

Review 92 (2024-07-16 - Rating: 5)
First time using this company but will DEFINITELY call for any future plumbing issues! Had to have both outdoor spigots replaced. Dave Cardoza is the BEST! Friendly, professional, VERY KNOWLEDGEABLE and SKILLED! Could not be more pleased! HIGHLY recommend!

Review 93 (2024-09-30 - Rating: 5)
Mike Basnite did a great job of zeroing in on the cause of water sleeping thru our kitchen floor which was caused by the AC. He recommended a restoration company to clean and mitigate further damage on our luxury laminate flooring. Mike was fast and efficient.Thank you Mike!

Review 94 (2024-12-10 - Rating: 5)
Tyler & Anthony replaced my hot water heater. They did a great job & explained everything they were doing. They cleaned up everything when they were finished!!

Review 95 (2020-07-24 - Rating: 5)
Had a leaking toilet - the wax seal. I called and they were able to fit me in today within an hour or so. The plumber was neat, clean and professional as well as good at his job. He did a fine job and we are happy.

Review 96 (2024-08-12 - Rating: 5)
Mike Basnite of Benjamin Franklin Plumbing came on a Sunday call. Mike is very knowledgeable and with the situation we had and informed us of the different ways we could address it. He was respectful and timely. Shout out to Mike, thank you!

Review 97 (2024-10-16 - Rating: 5)
AJ did a great job but I was surprised to learn the actual price of the service only after he arrived even after I made it clear in my initial call that the service I thought I needed was a clean out between my septic clean out and my septic tank (snaking 15 feet of pipe, which is exactly what I ended up needing and which added over $400 to my initial quote which was $199) AJ was FANTASTIC but I should have been informed of what the actual service I was requesting would cost in addition to the $199 emergency call charge.

Review 98 (2024-05-28 - Rating: 5)
Tyler was great! He was on-time, professional, informative, and service oriented. He explains what hes doing and what the expectations will be so there are no surprises. I will definitely call him again for any work that needs to be completed at my residence.

Review 99 (2024-06-28 - Rating: 5)
Rob was excellent. Very polite, used booties in the house, complete professional. We have used Ben Franklin plumbing many times before because of their outstanding reputation. They may cost a little more, but the job is always done right.

Review 100 (2024-07-30 - Rating: 5)
I would absolutely recommend BFP of PSL! From the initial call for service, to Mr Lonnie arriving (EARLY!) right through to the in home inspection (FREE!!) everything was great! The pricing was fair and upfront. The repair done quickly and correctly and Lonnie was professional and friendly! We will be using them again in the future!! Thank you Lonnie and BFP!!

Review 101 (2024-12-31 - Rating: 5)
Fantastic maintenance men who work in and around boynton beach florida! God bless you all and happy new year! 😊

Review 102 (2024-10-18 - Rating: 5)
Lonnie was very professional handling a semi-emergency situation, even with having to correct builders errors to effect repairs. Ben Franklin employees are all proficient and very courteous.

Review 103 (2024-11-19 - Rating: 5)
Rob from Benjamin plumbing did an excellent excellent job. Very nice young guy very courteous and definitely very knowledgeable.

Review 104 (2024-12-31 - Rating: 5)
Mike was a professional. Quick and responsive. Highly recommend.

Review 105 (2024-08-30 - Rating: 5)
Anthony Bacci is an outstanding plumber. He is very knowledgeable and patiently explained things to me. He is a real asset to Benjamin Franklin!!

Review 106 (2024-09-09 - Rating: 5)
I appreciated Chris’ explanations of both my system and the water purification systems I am considering, as well as his thoroughness in his full home inspection, and his respecting my home by wearing booties.

Review 107 (2024-06-08 - Rating: 5)
Mike was very professional and called us to let us know when he would be arriving. He was thorough and found the problem right away. He was also friendly and helped with information to help prevent future problems! It was a great experience and we would definitely recommend Mike and the company!

Review 108 (2024-09-12 - Rating: 5)
We like Tyler very much he was very helpful with helping us understand the whole process. Tyler explained all the option we were considering, I felt he went above and beyondMr. & Mrs. Noel

Review 109 (2024-12-06 - Rating: 5)
John Dunn was outstanding! Professional, efficient, knowledgeable, and personable. I would work with him again without hesitation! I wish all the service professionals that we as homeowners encounter were of the same caliber. Thank you for exceptional service 😎

Review 110 (2024-12-17 - Rating: 5)
Dave and his fellow tech repaired my chirping toilet! Seems the birds have left! Yeah! They also replaced a couple valves that didnt turn off which I was unaware of! Glad I had these great guys come out and do some repairs probably saved me from a future mess! GREAT COMPANY!

Review 111 (2024-11-13 - Rating: 5)
This will be the second time Lonnie has come out to fix something at my residence. He always has a great attitude and is always respectful. I definitely recommend him for any repairs and hope for any future issues he will be the one to come and fix it.

Review 112 (2024-10-02 - Rating: 5)
Dave Cardoza was exceptional. Prompt, thorough, thoughtful. Solved the issue. Gave great advice. Hes the right guy !

Review 113 (2024-03-08 - Rating: 5)
Excellent service,same day repair. Rob was courteous and answered all my questions. He was kind and very professional, highly recommend him and this company

Review 114 (2024-06-11 - Rating: 5)
I had toilet back up issues Rad and Ryan came and did an excellent job. Very respectful and knowledgeable with what needed to be done. I highly recommend them if you have any plumbing issues. Good work guys!

Review 115 (2024-06-01 - Rating: 5)
Excellent service. Plumbing backed (2 bathrooms) in the middle of the night (3am). They arrived within an hour and had everything working within a couple hours. The technician was thorough as if it was a normal work day. I highly recommend them and will be using them in the future for all my plumbing needs.

Review 116 (2024-12-14 - Rating: 5)
Tyler was on time did a fantastic job. He is very personable and knowledgeable I would recommend Tyler highly

Review 117 (2024-08-23 - Rating: 5)
I had an appointment, not only did the company contact me to say Lonnie was on the way, but he arrived early. Fixed my problem promptly and cleaned up afterwards. Thank you Lonnie.

Review 118 (2024-09-24 - Rating: 5)
Technician AJ was thorough and very knowledgeable. He also described a home program I was unaware of that saved me money. Cant beat that!

Review 119 (2024-07-03 - Rating: 5)
Chris, the plumber who was sent to my home by Benjamin Franklin Plumbing was very professional and hasa strong depth of knowledgable in leak detection. He and Dave did lots of testing to determine the source of the water leak. Now that it has been identified, we have contacted our insurance company to determine the next steps in the resolution process.

Review 120 (2024-11-11 - Rating: 5)
We had our annual inspection which includes flushing the water heater. Service tech was AJ Tacko. He was excellent -very knowledgeable, pleasant, courteous and explained everything he was doing. Identified a minor repair on our water heater and validated warranty coverage for us. We inquired about our water filtration system and AJ took extreme care to look at it and explain its operation along with recommendations for better water quality. He is an exemplary employee. Definitely recommend their service and service contract.

Review 121 (2024-11-13 - Rating: 5)
Loonie has been one of the best plumber weve had with Benjamin Franklin. Excellent service from BF as always after 3 years getting services with them.

Review 122 (2024-09-16 - Rating: 5)
Chris was great made sure we were happy with service and explained everything that needed to be done. I will be sure to recommend this company

Review 123 (2024-10-06 - Rating: 5)
Requested Mike again for a new issue. Very pleasant and always does a great job. Benjamin Franklin Plumbing is now my go to for all and any plumbing issues .

Review 124 (2024-07-05 - Rating: 5)
Mr. Lonnie was very professional. I was on standby and they showed up first thing in the morning. Nothing was wrong with my unit, but he found the problem that my wires were loose and checked the breaker to tighten the connection as well. Fixed the problem instantly. Very kind. Dog and kid approved.

Review 125 (2024-10-30 - Rating: 5)
Very good experience…. professional…. efficient and respectful of property. Office was very communicative with scheduling etc. We would use this company again.

Review 126 (2024-10-08 - Rating: 5)
Thanks again, Benjamin Plumber! Miguel arrived and remedied our emergency service call with confidence and a smile! Benjamin Franklin employs knowledgeable and experienced professionals that always deliver!

Review 127 (2024-12-05 - Rating: 5)
Not only was I very satisfied with Dave’s professionalism and work quality but he is very nice

Review 128 (2024-12-26 - Rating: 5)
Mike fixed an issue that was not resolved by our previous technician, which caused us having another back up in just 1 month!Mike was thorough in reviewing the problem, finding out how to get it fixed so we shouldn’t have any more problems and didn’t create a huge job of pulling the toilet to access our lines this time. Very thorough and wonderful!

Review 129 (2024-04-11 - Rating: 5)
Tyler was our technician and we have a new go to for our plumbing needs. They were prompt in sending a technician for our repair. We received a photo of Tyler prior to his arrival. Tyler was very knowledgeable, prompt and very personable. He gave options for our repairs. He had the parts to make the repairs. He went to work and got our repairs completed. He cleaned through the entire process and no mess was left behind. We are happy with the results and will definitely call again when needed.

Review 130 (2024-05-20 - Rating: 5)
Tyler came to me in a moment of crisis when our hot water heater sprung a leak and no plumbing companies were returning our calls. He entered our home, assessed our situation, reviewed affordable solutions with us and helped me figure out what my next steps should be as a DIYer that was in critical need of professional help.Tyler Trail sold me on Benjamin Franklin plumbing, and Im very pleased with what Ive experienced thus far in their customer service, work attitude, and adaptability to customer needs.Highly Recommend.

Review 131 (2024-09-04 - Rating: 5)
Tyler was very thorough and did great work. Plumbing is super expensive. It was very costly but he did a good job.

Review 132 (2024-08-20 - Rating: 5)
I found AJ to be a very professional young man. He is very mild mannered person and he explained to me everything he was to do at my home and kept me informed while in the process of draining the water heater, check the pipes and drains. He is an added asset to your company.

Review 133 (2024-07-30 - Rating: 5)
I called Franklin in the afternoon and they were at my house in a hour. I feared for the worst and thought I needed a whole new system. Lucky it was a minor fix. Lonnie was the technician and was very friendly and helpful. Great guy! Great experience overall. Two thumbs up. 👍👍

Review 134 (2024-12-06 - Rating: 5)
Tyler was very professional and explained the options for our problem. We will definitely use Benjamin Franklin again.

Review 135 (2024-11-18 - Rating: 5)
Rob did a superb job replacing the cartridge in my guest bathtub that was leaking. He was quick, efficient, kind and professional. Thank you for great service. Benjamin Franklin is the best! Your office staff, like Jody and Tracy, are really nice, too.

Review 136 (2024-09-25 - Rating: 5)
AJ Tocko from Benjamin Franklin did a great job replacing my water heater.AJ was courteous, knowledgeable and professional. A pleasure meeting him.

Review 137 (2023-11-17 - Rating: 5)
Benjamin Franklin Plumbing is a little pricey but John and Corey were friendly professional and covered all the bases! Inspection just completed also without a problem! I’m thankful!

Review 138 (2024-08-09 - Rating: 5)
Tyler was quick and knowledgeable! He gave me several different options for water filtration and explained all the differences!

Review 139 (2024-07-31 - Rating: 5)
Dave was professional and knowledgeable completed the work in a very workmen like manner. Overall, I was very happy with the job that he did.

Review 140 (2024-07-22 - Rating: 5)
Very professional company. Tyler was great. Very professional, doesn’t try and get more money out of you than necessary to do the job. I would recommend this company to my family and friends.

Review 141 (2024-09-02 - Rating: 5)
Service from phone call to work effort was courteous and professional. Needed emergency service on labor day. Anthony delivered with a smile! Much appreciated!

Review 142 (2024-12-26 - Rating: 5)
Mike arrived on time was very kind and professional. Definitely using Benjamin Franklin plumbing again.

Review 143 (2024-11-13 - Rating: 5)
Anthony from Benjamin Franklin Plumbing was excellent. He was professional, friendly and knew his job.

Review 144 (2025-01-07 - Rating: 5)
Tyler was professional and friendly. Took time to explain what he was doing.

Review 145 (2024-08-28 - Rating: 5)
This company did an excellent job very professional. Got the work done quickly very fair prices Plumber Rob was fabulous.

Review 146 (2024-07-26 - Rating: 5)
Fantastic company to deal with. Right from the first phone call to the end of the service calln I was impressed with everyones professionalism, dedication to customer service, knowledge and offering lots of options and willingness to work with the customer. This company is a keeper!

Review 147 (2024-10-17 - Rating: 5)
Tyler did a great job. He was knowledgeable and polite, what more can you ask from a plumber.

Review 148 (2024-04-11 - Rating: 5)
Lonnie did an outstanding job cleaning my water heater and letting me know I needed to replace my Expansion Tank which he did. He is very nice and explains what he had to do to make sure my water heater was being taken care of. I highly recommend him for any plumbing problem that needs attention. I give him a 10 out of 10. Thank you. Mrs. Petersen

Review 149 (2024-04-26 - Rating: 5)
Rob and Josh were professional, thorough and fast. They even wore covers on their shoes as to keep my home clean. They are really good plain and simple! Rob is an excellent plumber and knows his stuff! I highly recommend Ben Franklin to do all of you plumbing needs.

Review 150 (2024-11-29 - Rating: 5)
Mike B. was awesome! Very knowledgeable, personal and professional. Great job!

Review 151 (2024-07-18 - Rating: 5)
Very good work, professional, and didnt take long at all.I had two outside hose faucets replaced. I would recommend them.

Review 152 (2024-01-13 - Rating: 5)
Excellent customer service! I called and got a next day appointment. The tech showed up early, with a fully stocked truck. He was able to fix every thing I called about and more. Spent a total of 4 hours at my house and did excellent work. Prices were very reasonable. Will definitely call them again.

Review 153 (2024-05-21 - Rating: 5)
After a water leak, we went with Benjamin Franklin for a complete re-piping of our home. Dave Cardoza was professional, knowledgeable, confident, punctual and courteous. It is not fun to have a water issue in your home but, Dave took some of the sting out of it by expertly handling it. We are grateful!

Review 154 (2024-05-21 - Rating: 5)
Excellent experience. We had a leak and they were here in 30 minutes. Repaired on the spot. Tyler was very knowledgeable, friendly and informative. If you need a plumber don’t go anywhere else.

Review 155 (2024-12-22 - Rating: 5)
Mike did a great job, came early and on time. Very pleased.

Review 156 (2024-12-30 - Rating: 5)
John and his partner were polite, professional and gave us very helpful information.

Review 157 (2024-06-06 - Rating: 5)
Mike is always awesome! Hes friendly and knowledgeable -- and patient. He takes the time to explain everything and goes above & beyond to be helpful. A true professional.Many Thanks!! :)S Ritchie

Review 158 (2024-11-25 - Rating: 5)
Tyler did a phenomenal job and very professional. Very helpful and efficient!

Review 159 (2024-06-06 - Rating: 5)
Rob was courteous and professional. He explained what repairs needed to be done and performed his work effectively and efficiently. Let me thank Rob, for letting me watch you make the repairs. It was a learning experience for me.

Review 160 (2024-10-17 - Rating: 5)
Dave and Anthony have done a wonderful job! We appreciate their efficiency and hard work! Thank you!!

Review 161 (2024-07-05 - Rating: 5)
There is a good reason they have mostly 5star reviews. They came out, figured out the issue nearly instantly, fixed the issue. Exactly what you want when your shower is not working and your wife and kids hard trying to share one shower.....

Review 162 (2024-08-08 - Rating: 5)
Chris and Josh showed up on time and quickly resolved my issue. I know that I can always rely on Benjamin Franklin Plumbing for all my Plumbing needs. .Thanks Guys

Review 163 (2024-05-30 - Rating: 5)
Excellent service. Radames was skilled, polite and extremely delicate with my challenging neighbor who was experiencing a leak she thought was caused by residence above her. Thank you BFP for your always professional and expeditious service!

Review 164 (2024-10-06 - Rating: 5)
Rob came late on a Saturday night. Did a great job quickly and saved my weekend. Thank you Rob and thank you Benjamin Franklin

Review 165 (2024-10-14 - Rating: 5)
Great job by Mike changing out a disposal. Fast, friendly and professional.Brian came this time. His knowledge, patience and sense of humor made for a great visit with excellent results.Chris was thorough and asked all the right questions.Mike B back again and did a fast, professional job. Ably assisted by Cory.Lonnie completed paperwork and pictures for water heater permit. Prompt and professional.Tyler Trail is the Man! Great service.Excellent work by Tyler again.Chris on time and on target.Rob P. fixed us up in no time. Nice work.

Review 166 (2024-08-28 - Rating: 5)
Anthony was my service rep this year. He was so cordial and professional - my trust in this company grows each year. I keep a yearly maintenance contract and always get great service. Each year they give me a heads-up of areas to upgrade ... with no heavy sell. I really appreciate that. They also drain the hot water heater each year which will allow it to last longer before needed replacement. They always pull the required permits and never try to fly under the radar, Such a good company!

Review 167 (2024-12-27 - Rating: 5)
Always like Lonnie working on the plumbing for the house. He put new shutoff valves for the bathroom sink. He will be putting in my new faucet for the bathroom next week. He is always professional, friendly, and knowledgeable.

Review 168 (2024-02-01 - Rating: 5)
Dave did an excellent job installing my recirculating pump on my Tankless Water Heater. Professional, neat and clean.

Review 169 (2024-10-17 - Rating: 5)
Professional, thorough. He replaced three facets, drained the hot water heater and inspected all our plumbing.

Review 170 (2024-11-04 - Rating: 5)
Very professional and efficient. On time, did very nice work. Would call again for sure.

Review 171 (2024-02-24 - Rating: 5)
Rad was amazing!! This was the first time I ever needed to call a plumber and Im so glad I chose Benjamin Franklin! I appreciated the updates they gave through text and Rad arrived promptly. He was able to locate the problem quickly and worked efficiently to get our problem fixed, all while explaining every step to me and answering all my questions. Rad was so sweet and personable - hes truly an amazing representative for Benjamin Franklin!!! You guys have a customer for life now!

Review 172 (2024-10-21 - Rating: 5)
Tyler was very professional and definitely knowledgeable about the job he had to do.

Review 173 (2024-06-24 - Rating: 5)
He was both professional and informative. Repair work was done in a timely manner. He and his assistant were respectful of my home.

Review 174 (2024-07-30 - Rating: 5)
A J. Was honest, explained everything. I would recomend Bejamin Franklin plumbing to everyone. I have had both Rob & A.J do work. They are both excellent!!!

Review 175 (2024-03-28 - Rating: 5)
I couldnt be more pleased with the service. Dave Cardoza was friendly, knowledgeable and efficient. He offered helpful advice and made the necessary repairs. He was thoughtful and wore shoe covers and cleaned the work area leaving it as clean or better. I appreciate all his efforts and will definitely call Benjamin Franklin Plumbing again if I have a plumbing issue. Dave also explained the club membership and I took advantage of the savings and joined.

Review 176 (2024-10-17 - Rating: 5)
Lonnie did a great job replacing my kitchen faucet. Very professional answered all my questions.

Review 177 (2024-11-29 - Rating: 5)
Our new shower wouldnt stop running and as the evening progressed it got worse. Call Ben Franklin and Rob was on duty. Called and said hed be there in about an hour and he was. He fixed it and explained exactly what went wrong. He is wonderful and left the place spotless.

Review 178 (2024-08-31 - Rating: 5)
Great job done. Thorough investigation into the issue I had. Would definitely call again and recommend.

Review 179 (2024-06-23 - Rating: 5)
MIKE was Pleasant Professional and empathetic to our disastrous bathroom drainage issue..I liked that the representative was knowledgeable and answered all my questions. Made me feel it was all going to be ok:-)

Review 180 (2023-10-05 - Rating: 5)
Before Brian and Jim came for the annual plumbing checkup, I discussed, with Brian, a shower head Id purchased online, but had questions about the installation. I sent Brian photos of the unit. As Brian had been my contact about that, Jim did most of the checkup at their visit. They are polite, patient, and knowledgeable. Brian answered my many questions even looked up options online so I could see as he explained. At a time when a shrug and I dunno is often what you get from workers, their attitude was refreshing. They work well together. Jim willingly went ahead with the checkup while Brian explained why something would or wouldnt and what my options were. Im a detail-oriented person and appreciate the time he took to do this. I can imagine Benjamin Franklin (the original one) would applaud the honesty and thoroughness of these workers, and the fact that Benjamin Franklin (the company) backs up their employees to do a job right.

Review 181 (2024-05-31 - Rating: 5)
Tyler did a great job! Very personable and knowledgeable! We have used him on 3 different occasions and has done a great job every time!

Review 182 (2023-03-20 - Rating: 5)
Brian was very friendly and professional from start to finish. Explained everything he was doing. Went over all the notes and answered any questions we had. Throughout all his time here he answered my many questions; good thing I did not get charged by the question.Most importantly; Brian got on his hands and knees and cleaned up the whole mess... From front door to work area!!!Some may say a little pricey BUT, if you want great service, on time appointments, and a willingness to communicate during the whole process. As well as, giving advice and helping anyway possible. Then this is the the company for you!You WILL NOT be disappointed!!!

Review 183 (2023-12-31 - Rating: 5)
Mike arrived earlier than expected, which was awesome. He was very professional and knowledgeable. He showed me the problem and quoted the price before hand , so there were no unexpected surprises. I would definitely recommend him. Thanks Mike for coming to the rescue on New Years Eve Sunday!

Review 184 (2023-11-12 - Rating: 5)
Mike B was very knowledgeable & professional. He took his time to explain the issue, had the parts on hand & did the repair in a timely manner. I only called Benjamin Franklin yesterday & they were able to accommodate me quickly, on a Sunday 😊 I highly recommend them & will definitely call them if I need additional work in the future.Thank you Mike!

Review 185 (2024-08-28 - Rating: 5)
I had an issue with my Guest Bathroom toilet not draining. Tyler from Benjamin Franklin Plumbing came out within a couple hours and was able to fix the problem. He was very friendly, efficient and explained the work and costs very well. I am a repeat customer and definitely recommend Tyler and Benjamin Franklin Plumbing. The office team is great as well.

Review 186 (2024-03-15 - Rating: 5)
He was so informed and explained everything to me as far as my options to choose from regarding our water heater leak, with no pressure. I decided on new water heater. He was so considerate and helpful and got us back up and running with hot water in less than 3 hours. I recommend him and Benjamin Franklin. Second time I have used them.

Review 187 (2024-07-21 - Rating: 5)
Dave was very professional explaining everything in detail as he went along. Also friendly. Cleaned up his mess perfectly. Would have him back anytime.

Review 188 (2024-06-22 - Rating: 4)
The service tech Rob Pierson was outstanding. I did experience serious sticker shock with the companies prices in general, but Rob did an excellent job with my replacement/repairs.

Review 189 (2024-11-11 - Rating: 5)
Tyler was very respectful and did a fantastic job would recommend him to any one.

Review 190 (2024-12-19 - Rating: 5)
Tyler was great. Very professional and helpful. Went above and beyond.

Review 191 (2024-12-24 - Rating: 5)
Tyler knew just what he had to do and did it. Extremely nice, knowledgeable and professional.

Review 192 (2024-07-29 - Rating: 5)
He called to let me know he was on his way he arrived on time did a great job explained the hero program to me and fixed a minor leak besides the heater flush we needed I also inspected my plumbing and made a list of items that need to be addressed