John the Plumber

Photo of John the Plumber

Located in Pompano beach, Florida

Address: 1571 SW 3rd St, Pompano Beach, FL 33069, United States

Phone: +1 954-246-0890

Rating: 4.9

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler
  • Drainage service
  • Gas installation service
  • Hot water system supplier
  • Kitchen remodeler
  • Septic system service
  • Water filter supplier
  • Water softening equipment supplier
  • Water treatment supplier

Photos

Comments

  • Review 1 (2025-01-02 - Rating: 5)

    Gary checked for a slab leak using a pressure gauge and moisture meter, thankfully no leak was detected. I did have a small leak in the toilet tank, dripping in the back. I decided to have a new Kohler water closet installed. Additionally I had him install a new valve for the water heater, the old spicket type valve packing was slow dripping. All in all I was satisfied with the work performed and the nominal pricing for the job. I would definitely recommend John the Plumber for your business.

  • Review 2 (2024-10-01 - Rating: 5)

    The company has wonderful communication to advise of arrival times for appointment, which I appreciate because of my busy schedule. The service team is very good about explaining what they are doing, the process and why. They are also conscientious about follow ups after the work is completed.

  • Review 3 (2024-12-14 - Rating: 5)

    Gary from John the plumber came to my house and diagnosed the problem immediately. He told me exactly what he planned to do to repair the plumbing problem. He came back the next day and completed the job and it was perfect. I highly recommend John the plumber for your plumbing needs.

  • Review 4 (2024-09-24 - Rating: 5)

    Shane and Lee came out and put my new water heater in. I could not be more happier! What a pleasant experience!I am a happy lady right now!Very friendly young men they know they’re doing!!!Thank you, thank you, thank you!

  • Review 5 (2024-12-23 - Rating: 5)

    My technician Titus was a very nice, respectful guy. He snaked the clog quickly and cleaned up after himself. When the issue turned out to be a symptom of a bigger problem, he came back the next work day and snaked it again and ran a camera through the pipe to confirm there was no blockage, free of charge. Once he confirmed there was nothing left clogging the pipe, he delivered and installed a new, more efficient toilet in under a hour and left without a mess. Good experience would definitely use them again.

  • Review 6 (2024-11-26 - Rating: 5)

    Great local company. I was able to schedule a same day appointment. River Klaus was professional, timely and they did a clean and amazing job. They provided a quote on the spot with no pressure. I highly recommend them for your plumbing needs in the future. Thank you for your assistance!!

  • Review 7 (2024-12-23 - Rating: 5)

    John The Plumber has excellent customer service, excellent installers (Carl) & the best products. We were very impressed with the installation of a new hot water heater. And a gift was sent to us after it was all done! Thanks so much.

  • Review 8 (2024-12-19 - Rating: 5)

    Called john The Plumber for a leak happening in my hall bath. Spoke to a very nice and helpful women in the office. Who with confidence reassured me that they would take care of what ever issue I was haveing. With in a short period of time . Gary and marquis showed up tools in hand ready to go. They worked very hard and where extremely knowledgeable. I had a hot copper loop leak from one side of the home to the other. They where able to stop the leak and run a new line over head in attic. Thank you guys and ladies. We will always use the one and only john The Plumber.

  • Review 9 (2024-12-21 - Rating: 5)

    Gary and Renee are amazing human beings. They really came through for my husband and I! We were having a leak from pulling out the old dishwater and installing a new one, and an unexpected leak happened, they were so sweet to even come on a Saturday, fast service and so so friendly. Highly recommend!

  • Review 10 (2024-10-08 - Rating: 5)

    Carl and Rich were great! On time, polite, courteous. They insisted on putting booties on over their shoes, even though I told them it was not necessary as my floors are being cleaned later this week. They replaced my hot water heater the same day that I asked for a quote, which was not expected at all. Overall, just a great experience. Thank you both! Highly recommend!

  • Review 11 (2024-11-13 - Rating: 5)

    Carl is a highly competent technician. He quickly identified an installation fault on my toilet that others have not been able to. He is very good at explaining things, highly knowledgeable and courteous. The rate is fair for the service provided. I would definitely call Carl again for future plumbing work.

  • Review 12 (2024-12-04 - Rating: 5)

    I am so grateful that these men were the ones to come into my home. Over the many years of home ownership Ive had some horrible experiences. I dred having to hire journeyman. The plumbers who came from the John the Plumber company were polite, well spoken, clean, respectful of my home, and most importantly KNOWLEDGEABLE!! They knew right away what they were looking at and how to fix it! and I havent had water in 3 days!! Thank you!

  • Review 13 (2024-11-27 - Rating: 5)

    I would like to thank Carl and Rich for such a great job they did. They were very professional and respectful. When Carl arrived on the first day, he did the assessment and explained why the job could not be done that day. He was very knowledgeable about it. Thank you again and I am very glad that I hired John the Plumber to my job.

  • Review 14 (2024-12-09 - Rating: 5)

    John the Plumber did a great job installing a new hybrid water heater and fixing some issues related to our master shower. They were prompt, thorough, and cared about the results meeting our needs. I would highly recommend them.

  • Review 15 (2024-11-21 - Rating: 5)

    I am very pleased with Josh and The entire workforce at John the plumber. The Customer Service is fast And efficient when ordering work. The tradesmen like Josh illustrate the value of trained professionals and the difference it makes when hiring intelligent and capable technicians. All of the proposed work was explained in Laymans terms so I could understand and carried out with constant texts and reminders of how the job is going when they will arrive and what it will cost. Great job as always thank you John and thank you, Josh.

  • Review 16 (2024-11-14 - Rating: 4)

    River was great. On time, courteous, did the job well. The response time was good. The only concern is that even for a basic service the business would not tell me the cost upfront and said they had to send someone first, and then it was crazy expensive just to reseat a toilet (which took half an hour) but that doesnt reflect on the guy who fixed it, who did a good job.

  • Review 17 (2024-12-05 - Rating: 5)

    Carl showed up on time. Very nice and professional, he reviewed my plumbing problems and explained everything in detail with a estimate of what the repair would cost. Overall great service with a smile! I would recommend to all.

  • Review 18 (2024-12-14 - Rating: 5)

    Josh was great. Quick arrival to my home and was in and out in less than 15 minutes. He immediately saw the problem and resolved it. Would highly recommend John the Plumber.

  • Review 19 (2024-12-02 - Rating: 5)

    Gary Brown and Jonathan were prompt, professional and very knowledgeable and friendly. They explained exactly what was going on with my leak, fixed it, and cleaned up afterwards. I would definitely have them return if I needed similar work done.

  • Review 20 (2024-12-02 - Rating: 5)

    Great communication and outstanding service! John the Plumber was able to send Josh on the same day that I called. Josh and his team member were on time, courteous and were quick to solve my issue. Thanks

  • Review 21 (2024-09-27 - Rating: 5)

    John The Plumber and all their representatives are so professional and responsive every time we have called them with our plumbing issues ( which always happen when you least expect it).… from Hot Water Heater replacement to clogged house drains. This company is so reassuring and very quick to respond. I am happy to recommend them.

  • Review 22 (2024-09-20 - Rating: 5)

    Joseph Berg, the technician, was pleasant and professional. He arrived on time, took his time addressing the several issues within my home, explained exactly what each issue would entail, and quited a fair and honest price for the work that needs to be done. I hired the company on the spot. Thank you Joseph and John the Plumber. Would highly recommend.

  • Review 23 (2024-10-24 - Rating: 5)

    They did an amazing job every step of the way. From the analysis, the preparation, and completion. As a customer I couldnt be more pleased with the overall service. I will definitely use the services of John the plumber on all my future plumbing issues.Thank YouBill CareyPompano Beach, Fl

  • Review 24 (2024-12-10 - Rating: 5)

    Best plumber out there. Prompt, professional, honest, thorough and always looking out for the customer’s best interest. Shane and Kim exemplify the high standards of this company. Both were extremely knowledgeable and personable.

  • Review 25 (2024-10-15 - Rating: 5)

    We own and manage two large office buildings and for several years have called on John the Plumber when in need. Service has always been thorough, professional and courteous. Big enough to handle tough jobs but small enough to know us by name...River Kautz handled the recent call and was exemplary...

  • Review 26 (2024-11-07 - Rating: 5)

    Sean explained clearly the process of fixing the value on my 2 piece toilet. He was extremely polite and helpful as well as punctual. I will be using John the Plumber again. There fair up-front pricing is most appreciated especially in this economy.

  • Review 27 (2024-11-22 - Rating: 5)

    John the Plumber was prompt and able to accommodate us the same day. Carl and Cameron were both friendly and professional, and explained everything. We definitely recommend them.

  • Review 28 (2024-11-12 - Rating: 5)

    John the Plumber was prompt, professional, and efficient. Berg arrived on time, quickly diagnosed the issues with the toilet and shower and completed the repairs. The pricing was fair and transparent. I would highly John the Plumber.

  • Review 29 (2025-01-06 - Rating: 5)

    Great all around. Communication was very good. Problem solved quickly. They cleaned up really well. Overall a great experience!

  • Review 30 (2024-10-02 - Rating: 5)

    The technicians Pablo and Mike were professional, knowledgeable and efficient. They solved the problem with my tankless water heater and offered options and estimates for its replacement and the need for filtration. I was extremely satisfied with the timely and expert service I received. I highly recommend John the Plumber.

  • Review 31 (2024-08-21 - Rating: 5)

    Once again, John the Plumber has done an excellent job at our home. Weve used another local plumber for years, but its been difficult getting an appointment with them. After reading all of the great reviews for John the Plumber, we gave them a try. Wow! They were friendly, professional and knew exactly what needed to be done. They will now be our go to plumber. I highly recommend them.

  • Review 32 (2024-12-03 - Rating: 5)

    Had Carl Robinson come over today to take a look at a backed up dishwasher. What an absolute pro and a gentleman! Took care of the issue with a smile on his face! I would highly recommend him and John the Plumber any day!

  • Review 33 (2024-07-10 - Rating: 5)

    From the initial call for service to the follow through afterwords, the office staff was attentive, polite and detailed. You dont find fantastic customer service like that these days, it was so refreshing.River did our service call. He continued the excellent service that was started from my initial phone call. He was amazing..polite, knowledgeable and informative in answering all our questions. There was also another young man with River but I didnt get his name. He too was wonderful.Great experience, Definitely recommend!!

  • Review 34 (2024-11-30 - Rating: 5)

    Very please today with my toilet repair. Plumbers were very polite, explained everything clearly, and were very professional. I highly recommend John the Plumber as a great local business for our community to support!

  • Review 35 (2025-01-02 - Rating: 5)

    Excellent same day service.Both Lyn and Jeff were courteous, extremely competent and a delight to work with. I will definitely call them again with any plumbing problems!

  • Review 36 (2025-01-06 - Rating: 5)

    Kameron and Rich were Great. They even found leaks with my 2 Shut offs under the sink which they resolved. Highly recommend these guys!

  • Review 37 (2025-01-03 - Rating: 5)

    Greg and Gary did a great job installing our hot water tank. We live in a condo building and they were clean and courteous!

  • Review 38 (2024-10-25 - Rating: 5)

    I had an after hours emergency and River came out within an hour. He was wonderful. He diagnosed the problem and he put a temporary fix on it. He came back the next day with Johnathan and the two of them finished the job. They were both professional and great at what they do. They are an asset to the company.

  • Review 39 (2024-08-23 - Rating: 5)

    Josh and his partner were friendly and efficient. They worked diligently to install my new water heater and answered my many questions patiently. To top it off, Josh took the time to wipe off all the steps outside my apartment, which had become stained with brown water from the old heater. He went above and beyond. I would highly recommend Josh and John the Plumber to all who needed their water heaters replaced.

  • Review 40 (2024-12-24 - Rating: 5)

    Shane from John The Plumber was wonderful. He solved & fixed my broken Tub in 30 minutes. Very friendly guy. I would look for him again when I have a problem. Shane was so very nice.

  • Review 41 (2024-08-02 - Rating: 5)

    All the staff, both Joseph and the office staff at John the Plumber, are wonderful!!! I cannot express how great the customer service was. Joseph explained everything and was happy to answer any and all questions that I had. He showed me the service cost breakdown and provided alternative options as well. They/he understood the requirements of my HOA and the work looks exceptional. I would highly recommend their services!

  • Review 42 (2024-10-17 - Rating: 5)

    My technician was very good, he called me before hand (I wasn’t on site) to go over everything that I requested. He mentioned things I was not aware of and gave me estimates for that as well. I liked the communication and promptness of them getting me on the schedule.

  • Review 43 (2024-09-23 - Rating: 5)

    Great Job by Gary & Marquise! They came by first thing after a frantic call the night before for a leaking 30 gal water heater & main water valve leak. Catastrophe averted - the heater was split down the back and ready to blow. They were fast, efficient and cleaned up after. Granted it wasnt super cheap but the work was solid. Had a hiccup but Shane Evans was super duper friendly. Everything wrapped. All good.

  • Review 44 (2024-10-10 - Rating: 5)

    John the plumber just did a very good job fixing a pipe I broke trying to replace a tub spout. Vince did a great job opening the wall and repairing the pipe while making sure everything was shipshape before leaving. This is the second job theyve done for me and I would gladly call them for a third should I need it.

  • Review 45 (2024-09-18 - Rating: 5)

    He has a great deal of Integrity, professionalism and knowledge. Very reasonably priced and extremely helpful at finding solutions to tough problems. I only wish I had called them sooner (months ago) before this leak became a bigger problem.

  • Review 46 (2024-10-31 - Rating: 5)

    Carl and Rich did an excellent job. On time and courteous. The company communication was outstanding; appointment confirmation, arrival time, and technician details. Definitely recommend.

  • Review 47 (2023-05-20 - Rating: 5)

    EXTRAORDINARY service!! Mike (Service Manager), and Chad (Plumber) were AMAZING!! Had an old solar water heater system in its last leg, tank leaking water badly. Mike coordinated everything to switch back to a conventional electric system and in no time I had hot water again. From setting things up, to price, to job completion, these guys deserve an A+++ rating for their service. I cannot be any happier as these guys help me regain my quality of life, THANK YOU SO MUCH!!🙏🏽🙏🏽

  • Review 48 (2024-12-23 - Rating: 5)

    Kameron of John the Plumber was extremely knowledgable and professional. His did an excellent job and was clean and organized throughout. I would use him again for any plumbing issue.

  • Review 49 (2024-09-30 - Rating: 5)

    Gary and Marquise were extremely polite and left everything clean. Did an amazing job for a very fair price. We are extremely happy and will call them again for any future jobs!

  • Review 50 (2024-08-24 - Rating: 5)

    Professional, efficient, and thorough from start to finish. I got a free estimate, the plumber knew exactly what needed to be done, gave me a quote, they offered financing options, and three days later, the job was completed. In addition, the plumber pointed out that my old main water valve needed to be replaced, so in the event it broke, I would be able to shut off the water. Lastly, there were follow up calls, to make sure I was satisfied with the job. If I have future plumbing jobs, I know where to go.

  • Review 51 (2024-09-04 - Rating: 5)

    Second time calling John The Plumber. Carl was amazing and resolved my issue with no hot water in one shower only. He was professional and fixed some issues my handyman caused. Would highly recommend and will be a repeat customer.

  • Review 52 (2024-11-21 - Rating: 5)

    Really good experience. Team was profession and did a great job of repairing a leak occuring underneath the house. Job was done in a day for a fair price. Highly recommend.

  • Review 53 (2024-08-03 - Rating: 5)

    Pablo from John the Plumber is absolutely fantastic! He was incredibly knowledgeable and efficient in replacing my water heater. Not only did he do a great job with the main task, but he also took the time to inspect my plumbing system and pointed out potential issues I was unaware of. His expertise and professionalism are top-notch. I highly recommend Pablo and John the Plumber for any plumbing needs!

  • Review 54 (2024-09-25 - Rating: 5)

    The technicians arrived on time and kept me apprised of unexpected delays that were caused by issues out of their control. To their credit, they stayed beyond their assigned time because they wanted to ensure that the installation of new pipes, valves, and the water heater was done correctly and would pass code inspection. Plus, they cleaned up after themselves!

  • Review 55 (2024-06-22 - Rating: 5)

    We had a puzzling plumbing issue requiring multiple visits and processes. All 4 plumbers who were at our house evaluated the problem and worked on it until remedied. The office was easy to reach and responsive. I asked a lot of questions and they were always answered or an answer was researched and promptly answered. They were always on time, communicated arrival times, and I felt at ease with the plumbers working in my home. I feel that pricing was fair and they worked with us with discounts as we had to do more than one “fix” to remedy our issue. They were up front with pricing and estimates. We are satisfied new customers.

  • Review 56 (2024-10-29 - Rating: 5)

    Carl and Rich, Techs at John The Plumber were the best. Not just where they great guys who did an excellent job, they were incredibly friendly and overall a great experience! I hope they stay with John the plumber for a long time!

  • Review 57 (2024-08-14 - Rating: 5)

    Very happy with the service from John the Plumber. Highly recommended! The entire staff does a great job. Yesterday the service evaluation by River Kautz was very helpful and I will continue using their services and recommend to anyone I know.

  • Review 58 (2024-07-03 - Rating: 5)

    After two weeks going through many hoops with no results with a previous company, I must say that I am EXTREMELY pleased with the entire process that was involved in getting my main line drain opened once I called John the Plumber!!I first spoke with a delightful young lady by the name of Maelene(not sure of spelling) she was able to secure me a technician for that afternoon!That made me happy right away! Later, I spoke to another very nice lady named Renee, who had been in contact with the technician in the field, she had to advise me he was running a little late but would be there approximately twenty minutes after my appointment time. 18 minutes later, Jason Lemieux and his assistant Alejandro arrived. He promptly assessed the situation, gave me a clear appraisal of the existing condition, along with what procedures would need to be performed, and what they would cost. He also explained to me the potential problems they could possibly run into and made sure I understood, before he did anything.Both of them were Very professional and courteous as well as friendly. They started as soon as I gave my approval, and had the entire process done in about 30 minutes. And, even though it was my kitchen and laundry that were the original issue of not draining, now, after they ran the entire line, the rest of the house also seems to be draining better than it ever has since we bought this house two years ago. THANKS!! Great work, great team, Prompt service and reasonable, competitive prices. We would definitely recommend this company to anyone who needs a good plumbing company!!

  • Review 59 (2024-12-23 - Rating: 5)

    The tech was early! Which was great! He was very professional and helpful absolutely recommend them

  • Review 60 (2024-08-08 - Rating: 5)

    The company was a pleasure to work with a scheduled my appointment for 12:00 and they were actually able to come out early. The technician who was at the job site was knowledgeable friendly fast answered questions that may or may not have pertinent information towards the repair would recommend them and use them again.

  • Review 61 (2024-07-30 - Rating: 5)

    I tried to replace a shower cartridge and ended up making a big mess. I called John the Plumber. From beginning to end, this was a great experience! The office staff Nailene and Missy (sorry for spelling errors) were so polite and friendly. They got me on the schedule right away. They contacted me several times to confirm my appointment and let me know a technician was on the way. Lin Deveau was my plumber and I am extremely impressed with his work. He replaced my entire shower valve. He was punctual, friendly, professional, clean, and did an outstanding job!If youre uncertain of your ability, save yourself the trouble and call John the Plumber. They are an amazing team!

  • Review 62 (2024-09-12 - Rating: 5)

    Adam provided outstanding, quality service. His recommendations helped us get exactly what we wanted done. He and the entire staff we spoke to were personable, professional and knowledgeable. Definitely recommend!

  • Review 63 (2024-10-04 - Rating: 5)

    This company always come through for any emergencies we have as well as other installs. Very good customer service and great communication. I had River onsite a few days ago and could not be happier.

  • Review 64 (2024-06-24 - Rating: 5)

    Joe and Jonathan were great. There was a prob w my electric - it was exactly what Joe said. They were really good. Once electric circuit was resolved, the water heater worked great. The guys were professional and intelligent, administrative staff at the office couldn’t be nicer. Jody and everyone had been great, on the few interactions.With several companies that had no clue what they were talking about, or the ones that found West boca to be too far, or the ones that don’t call you back - I gotta say I was very happy with this company, and now I have a brand new water heater.

  • Review 65 (2024-08-14 - Rating: 5)

    Joe the technician - Is a very niceProfessional, Honest - Plumber.He did a very good job the first time, that I requested for him to come out the 2nd time and would prefer him moving forward.Missy the Scheduler is great with a fun personabl disposition...love speaking with her.Definitely recommend this company.⭐⭐⭐⭐⭐

  • Review 66 (2024-08-08 - Rating: 5)

    Fast, knowledgeable and efficient. Pablo was fantastic and Missy was awesome with communication and even performed follow up after service! Best plumbing experience I have ever had considering circumstances.

  • Review 67 (2024-10-16 - Rating: 5)

    Great jobRiver and Jonathan worked very efficiently and thoughtfully. Found the blockage and cleared it out. Then recommended a pressure cleaning of the old cast iron main line which we did. Thanks

  • Review 68 (2024-07-25 - Rating: 5)

    Lin from John the Plumber is a superb professional and a great guy. He was very thorough from lead up, quote, to finish! I am so satisfied and will call John the Plumber for all my plumbing needs. Thank you Lin!

  • Review 69 (2025-01-01 - Rating: 5)

    First time using this company and we had a great experience. Thank you for your excellent service.

  • Review 70 (2024-07-04 - Rating: 5)

    The service provided from the customer service agents to Joe, plumber, was A1. Joe was able to respond to any and all questions prior to the service he provided. He ensured I knew exactly what was going to occur during his service call. He completed the garbage disposal install, replaced the main water valve, outdoor water spigot and a refrigerator waterline expertly. He ensured everything was cleaned up after his work was done that I couldn’t tell if any work was done. I highly recommend any service that is provided from John the Plumber

  • Review 71 (2024-10-21 - Rating: 5)

    This is the second time doing business with John the Plumber. A fantastic experience from start to finish. Excellent customer service! Office staff are friendly and efficient. The service technicians are outstanding. Thank you for being a quality company!

  • Review 72 (2024-11-18 - Rating: 5)

    Your staff is wonderful; so helpful and courteous and personable. Also, Titus was thorough, kind, and skilled. Thank you for all your professionalism.

  • Review 73 (2024-07-30 - Rating: 5)

    Joe came out yesterday when I called in Friday late afternoon. He quickly assessed the problem and took pictures. The in office staff I worked with was Missy and she follows up on everything. Really great service.

  • Review 74 (2024-07-24 - Rating: 5)

    Incredible service and product support when our tankless water heater was damaged during an electrical storm. John the Plumber was able to come with a better product replacement the same day and River did an excellent job installing the unit and supporting a follow-up visit to enhance the temperature setting. The office staff worked with us on our filing paperwork with FPL as we had surge protection on the home. Best business support overall I have seen from any vendor period. A+++ people, products, and service.

  • Review 75 (2024-07-15 - Rating: 5)

    Excellent, efficient and professional! From Maylene moving appointments around and fitting me in same day, and last minute, to River’s knowledge and professionalism! Knocked it all out and educated us on what not to do in no time! Looking forward to purchasing their annual package, so I’m never in this situation again! John the plumber came through! So very appreciate guys!

  • Review 76 (2024-05-16 - Rating: 5)

    Michael was excellent and very knowledgeable plumber ! I am so happy to have finally found the best worker and the great and amazing personality!! Your company is the very best I have ever known ! And I live in Fort Lauderfale since 1992 ! I am so thrilled to have called youYou did not have any openings that dAy but found a way to come and help me within an hour!!! Jody is also an excellent secretary!Thank you for being the very BEST !And please thank Michael for his incredible and perfect work !With complete satisfaction,Michele MiserezC/o Intercoastal Realty Inc1500 East Las Olas BlvdFort Lauderdale Fl 33301PS ; do you also work on Air Condition ?I will refer your Company to all my Clients !Please bring us some of your business cards at my office , please

  • Review 77 (2024-12-05 - Rating: 5)

    Titus was awesome! Got the job done quickly efficiently, and even learned a thing or two from him! Was a pleasure having him to help us out!

  • Review 78 (2024-08-13 - Rating: 5)

    I called for a leak issue. They were immediately responsive and sent out a highly qualified technician who quickly resolved the problem. I have used them a few times now and they are the best!

  • Review 79 (2024-07-29 - Rating: 5)

    Josh, my tech today was great, had answers to all my questions and was able to explain what he was doing and why. He was courteous and friendly.The gals in the office are always super nice when I call and able to set me up with appointments to resolve any problems...they listen carefully to my issues and get me the help I need.Been with John the Plumber for years, always a pleasure and I trust them with services that I need.

  • Review 80 (2024-07-26 - Rating: 4)

    Joe and other plumber were excellent, knowledgeable and professional. 5 stars for them!Office staff is awful. Would give them 1 star. Unorganized, incompetent and not very responsive. Took two calls to get initial appointment set up. The office messed up size of water heater needed and the poor guys had work hour more than should’ve. Then office staff sent two separate emails saying we needed fill out city permit days AFTER work was completed lol (We didn’t need to as private home & no HOA)

  • Review 81 (2024-07-10 - Rating: 5)

    Jason and Jonathan were extremely helpful. It turns out the problem was not with my plumbing. After a thorough evaluation. they helped connect me with a construction company to resolve the true root cause. They didnt even charge me for the evaluation. Amazing company.

  • Review 82 (2024-12-02 - Rating: 5)

    Prompt and curtious service. Highly recommend John the plumber to all my friends living in Palm Aire! Thanks again! Ask for Titus Scott

  • Review 83 (2024-04-24 - Rating: 5)

    Had a clogged kitchen sink John the plumber came out the same day. Will the technician showed up explained pricing and his plan. He was great with a great sense of humor had me up on running water is less than 30 minutes. Great job and super friendly company highly recommend.

  • Review 84 (2024-06-18 - Rating: 5)

    Jason and Jonathan we kind, knowledgeable and considerate. They did a beautiful job. Their good work was quick and the entire experience was seamless. End to end, it felt like a very well run operation. Follow-ups to validate all was good by Missy and Maylene were a nice touch. Thank you all!

  • Review 85 (2024-11-15 - Rating: 5)

    Was able to get an appointment within a reasonable amount of time. Employee arrived on time and was ready to work. Thanks !

  • Review 86 (2024-08-07 - Rating: 5)

    Carl is extremely proficient & professional. He’s very personable & very neat, cleaning up well after completing his tasks. I would highly recommend him!

  • Review 87 (2024-06-02 - Rating: 5)

    I appreciated that Chad was able to come out to look at our water heater on a Saturday! We discovered we didn’t have hot water Friday and I was able to request a quick appointment with John the Plumber online. We were scheduled for noon, but Chad was actually able to make the appointment much earlier. He helped us correct the issue. This was our first call to a plumber for help since we moved to Pompano Beach a year ago and we will use this company (and Chad) if the need arises again. Definitely recommend!

  • Review 88 (2024-08-20 - Rating: 5)

    I not only value River as a contractor but them as a customer of ours for over 40 yearsBrianBridgestone TiresSouth Florida

  • Review 89 (2021-09-13 - Rating: 5)

    I am a frequent yelp user so I found this plumbing company via yelp and then redirected myself to google just to reconfirm the reviews… I am so happy I found this plumbing company. When I first called them for information on estimates and appointments Diane helped me and she was so very pleasant and informative. I made the appointment for the following Monday and I received a text message telling me that they were on their way and I also got an email telling me the same. Joe showed up, he was extremely sweet and very tidy. Got the job done in a timely manner and I was very happy with the work and price.I already text messaged my neighbors and forwarded over their information in case they need a plumber.I thought that I had a very good plumbing company, not to discredit them, but this plumbing companies surpassed my expectations. Thank you Joe and great job John The Plumber!!!

  • Review 90 (2024-08-27 - Rating: 5)

    Carl was great & prompt. Helped fix the issue and explained everything as he was doing it. Highly highly recommend!

  • Review 91 (2024-06-21 - Rating: 5)

    Jo attended for the price estimate regarding a stuck outdoor shut- off valve, and leaky bathroom shower/faucets. He was throughout the process polite, professional and patient. He took time to explain the issues.During repair he was focused and worked without interruption. Thank you for a job well done. Can only recommend.

  • Review 92 (2024-05-13 - Rating: 5)

    This was my first time using John the Plumber. What an amazing team of professionals, from Renee who answered the phone & answered all my questions, to Jody who kept me updated as to when Adam would be arriving to my home.Adam was extremely knowledgeable, professional, personable, polite, and did a very neat and clean job. Adam went above and beyond to make sure everything was perfect. He seemed as though he thoroughly enjoys his job, and made what could have been a stressful situation very easy.Hiring John the Plumber was the best experience hands down.I would recommend them to anyone who is looking for a top notch plumbing company.

  • Review 93 (2024-10-31 - Rating: 5)

    John The Plumber did a great job in servicing my needs. The Techs, Carl and Rich, did a great job. Thanks much!

  • Review 94 (2024-08-20 - Rating: 5)

    Joseph berg came to my house to fix a leak main line outside. He was polite didnt feel push to make a decision and did a great job. Thanks Joe

  • Review 95 (2024-04-16 - Rating: 5)

    Will and Jon J were great. Arrived ahead of scheduled time. Did the repair quickly. Very polite, professional and cleaned up afterwards, even washing the bathroom floor around the work area.Ive used John the Plumber for many years in different places and have always been pleased. I highly recommend them.

  • Review 96 (2019-10-11 - Rating: 5)

    Professional, on time, courteous and most importantly knowledgeable! Mike made our visit pleasurable and explained detailed kitchen pipes/problems we had. Very affordable!

  • Review 97 (2024-07-02 - Rating: 5)

    Every time we need a plumber we call John the Plumber. Each plumber has been professional, knowledgeable and just plain NICE.Yesterday was no exception. Two great plumbers completed the work, leaving my house clean.

  • Review 98 (2024-08-01 - Rating: 5)

    Vince was great. He fixed 1 of the toilets, adjusted the other 2 and replaced the kitchen sink faucet. A little pricey but very good.

  • Review 99 (2024-08-25 - Rating: 5)

    My experience with John the Plumber is always great. They always answer the call and they always make it happen expeditiously. Inam a satisfied customer.

  • Review 100 (2024-08-06 - Rating: 5)

    Josh came out and installed a new water heater . I had a warranty issue, they took care of it immediately !! just great allaround service and follow up

  • Review 101 (2024-09-20 - Rating: 5)

    Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.

  • Review 102 (2024-01-23 - Rating: 5)

    Such an incredible company!!! Darrin and Kyle (and a couple others who I didn’t get their names 😞 ) were phenomenal. They were on time daily, kind, honest, respectful and just good guys! Fair pricing and a great service. The guys worked as a team. They were hilarious too. My dad uses them, and I definitely will now too!

  • Review 103 (2024-09-09 - Rating: 5)

    Very friendly and professional!! Josh was efficient and got my work done quickly! Definitely would recommend!

  • Review 104 (2024-05-27 - Rating: 5)

    We were so impressed with this company. After scheduling this appointment with Jodi, Lin and his associate Noel arrived at our home as scheduled, analyzed the issues and completed the work in a highly efficient and professional manner. We HIGHLY recommend this company for your plumbing needs.

  • Review 105 (2024-01-26 - Rating: 5)

    I am please with the service. The office always answers the phone, is friendly, does a good job at scheduling, answers questions and everyone shows up on time. From my experience, the office is very well managed. The field techs themselves were very polite, professional, and quick. The office was quick to send receipts, file permits, whatever was needed. In FL it is very hard to find good service anywhere, for anything, but I am happy to have found a good quality plumbing service here. I have used John the Plumber in 2022 and 2024, no complaints. I do recommend and will use again. They are a well oiled machine. Keep up the good work!

  • Review 106 (2024-02-29 - Rating: 5)

    Mike came this morning to our home to have our leaky toilets and an outdoor faucet repaired. He was super friendly, professional and easy to communicate with. He was upfront and honest when it came to cost of the repairs. As it turned out, the faucet outdoors did not need repairs, just a strong arm. I know there are others in the industry that would have taken advantage of this, as it has happened to me in the past. I truly appreciate his honesty and integrity in the work he does. Additionally, He was thorough and knowledgeable in his work. Also, when I called to schedule the appointment, the dispatch/operator was extremely friendly and professional. I do not recall her name, but she gets kudos too. I would highly recommend Mike from John the plumber FL.

  • Review 107 (2024-05-11 - Rating: 5)

    I used John the Plumber to change the main water valve and fixe a number of other plumbing issues with a new condo we just purchased. They have an amazing team from the receptionist over the phone, the technician who came to give us a quote and Team Adam who did all the work, on time and on budget. I would definitely use them again and refer them to anyone needing an amazing plumbing company.

  • Review 108 (2024-06-13 - Rating: 5)

    Mike was informative and did a fantastic job. left everything looking as good or better than when he started. i will be calling your company for any future issues i have with my plumbing. the person who called me from your office was also polite and helpful.

  • Review 109 (2024-12-01 - Rating: 5)

    Pablo was professional and skilled. He was helpful in explaining how to schedule the city inspection.

  • Review 110 (2024-10-29 - Rating: 5)

    The customer service was amazing and River was awesome, very knowledgeable and very kind. Definitely refer this company!!

  • Review 111 (2024-05-22 - Rating: 5)

    If I could give Chad Nelson and his partner Noel a 10, I would. They were prompt, professional and respectful. Very knowledgeable. Zeroed in on the problem quickly and efficiently. They answered all my questions thoroughly. I highly recommend.

  • Review 112 (2024-04-26 - Rating: 5)

    I called John the Plumber for a variety of plumbing issues. Adam was the technician they sent me, and he was a very nice ,efficient, knowledgeable gentleman. He made a very stressful time much easier to deal with. Highly recommend the company and thk you.

  • Review 113 (2024-08-10 - Rating: 5)

    Great service. Guys came out and fixed my busted up pipe that was draining inside my wall at a moments notice. Will call them again when I need plumbing services

  • Review 114 (2024-03-06 - Rating: 5)

    Ive been doing business with this company for some time now, and theyve been consistently great. Punctual, professional, and always delivering quality work. Hands down, the best plumbing experience Ive had! Lin from the team is a total game-changer. Not only does he know his stuff inside out, but he also goes above and beyond to make sure everything is perfect. If youre looking for reliable, top-notch service, this is your go-to company. Couldnt recommend them more!

  • Review 115 (2023-12-18 - Rating: 5)

    My experience with John the Plumber was excellent. Renee was very professional when I called and scheduled the work as well as with her follow-up. The technician, Will, that came out was terrific. He was personable, courteous, and knowledgeable. He walked me through my options in addition to some of the value added services provided by John the Plumber. He solved my problem quickly and was also more than happy to validate that I was pretty darn close to solving it on my own before calling in the pros. I would absolutely call John the Plumber again based on this experience.

  • Review 116 (2024-06-13 - Rating: 5)

    Speedy, and friendly great service great team!These guys are very organized and dialed into a smooth process. All the office people are in sync with each other. They showed up on time and they communicated and strategized well!

  • Review 117 (2024-06-21 - Rating: 5)

    Thanks Vince for the time efficient and great job! Definitely recommend him!The front office was awesome in setting up the appointment and following up after the visit.Thanks

  • Review 118 (2024-03-23 - Rating: 5)

    Great experience with this company ... they have a customer for life thanks to Will and Jody. Will came out to service my home and Jody was the customer service contact. Both were extremely kind and made good use of my time. The clog was fixed (tree roots). Ive been using another company for 25+ years - they always had to come out 2-3 times due to lack of attention to detail - Will was not this way. He was very attentive and made sure the issue was resolved. I truly was nervous to try a new company but Im so glad I did with John the Plumber. Thank you Will. Thank you Jody.

  • Review 119 (2024-07-01 - Rating: 5)

    They are very professional and customer friendly. Jason did an awesome job and I will definitely keep him in mind whenever I have plumbing issues in our house.

  • Review 120 (2024-12-10 - Rating: 5)

    The required work was done very quickly and the fee was reasonable. The repairman was excellent

  • Review 121 (2024-10-28 - Rating: 5)

    River and Johnathan were excellent, excellent techs. The completed the job of installing anew toilet quickly, cleanly and professionally, in addition too being pleasant and answer any and all questions. We could not have asked for better guys, and we hope in the future to have them for any jobs that are necessary.

  • Review 122 (2024-06-12 - Rating: 5)

    Great customer service, good communication and fantastic work and price. I would recommend and use again. Tech Adam Powell was a pleasure to deal with and very knowledgeable.

  • Review 123 (2024-07-27 - Rating: 5)

    Had an emergency and had to shut off water. Called John the Plumber at 7:45. By 9:10 repairs were already underway. Had a new outside spigot. Great work Thanks

  • Review 124 (2024-10-17 - Rating: 5)

    Today Shaun was great and as part of the estimating process explained what was wrong with our faucet.Not sure why this was not posted when this older service call happened.I called for service and they came the same day which in Florida is unheard of. Bill was dispatched and he was professional, courteous and very knowledgeable and took the time to explain the work he was performing. He also went above and beyond to show us where our water shut off valves were and explained safety features which in a condo that is 4k sq feet is helpful. He returned the next day as this job was somewhat complex and finished installing pipe connections for a second dishwasher, installed a new faucet and capped two pipes that were no longer in use for a dishwasher that was relocated. I could not be happier! Still waiting for other plumbers to respond to my inquiry.I highly recommend this company.

  • Review 125 (2024-07-19 - Rating: 5)

    Second time using John the Plumber. Friendly, professional, on-time, and knowledgable. That is a combo that is hard to find today. The free estimate is an excellent touch as well. Would recommend.

  • Review 126 (2024-12-20 - Rating: 5)

    Scott did a great job. We are very happy with the results.

  • Review 127 (2024-12-10 - Rating: 5)

    Shane is an excellent Journeyman plumber and replaced all 5 of my old shut offs. His pluming skills, professionalism and attention to detail were top rate.

  • Review 128 (2024-12-03 - Rating: 5)

    Scott Titus was on time and a true professional. Definitely an asset to John the Plumber company !

  • Review 129 (2023-11-08 - Rating: 5)

    Came right out and fixed my water heater and shower head. More than 5 stars! Excellent service. Renee was awesome! Thank you.

  • Review 130 (2024-10-11 - Rating: 5)

    Very professional, outgoing, efficient and honest. Could not ask for more- I appreciate his advice which was given in my best interest!

  • Review 131 (2024-11-21 - Rating: 5)

    Excellent service. They showed up on time, techs explained the procedure and left the premises nice and clean.

  • Review 132 (2024-05-21 - Rating: 5)

    I called up John the Plumber because I had a leak with one of my toilets. Joe came by within the hour and got everything totally fixed really quick. Excellent service. Totally recommend using them.

  • Review 133 (2024-05-03 - Rating: 5)

    I just had another outstanding experience working with John the Plumber. This started with my initial request for service. Joannie, who I spoke to was so pleasant and worked closely (and patiently) while trying to set up a time and day that worked for me and quickly changed that date when I called back a day later. I received a call the day of the appointment to let me know exactly when to expect the technician. When Lin and River arrived, our elevator was broken and the had to walk up 5 flights to assess the issue ( I’d offered to reschedule). They quickly assessed the problem and after making another trip down to the truck they brought up the needed part along with a very heavy container of tools. I received a written proposal and was also shown the repair along with a clear explanation. This is not the first time I’ve used this company and it definitely will not be the last.

  • Review 134 (2024-10-09 - Rating: 5)

    Excellent job! Definitely will recommend and will be using them again again for all my plumbing needs.

  • Review 135 (2024-09-17 - Rating: 5)

    Carl did a fantastic job, was extremely efficient and got the job done. 5 stars all day.

  • Review 136 (2024-12-03 - Rating: 5)

    I was quite pleased with the service provided. Titus was very professional and eager to please. He completed the work quickly and efficiently. I had a problem with a faucet, in addition to the toilet replacement, and he was able to fix that as well. He deserves 10 stars!!!!!

  • Review 137 (2023-12-29 - Rating: 5)

    Jason and Carl were absolutely wonderful technicians. They knew how to troubleshoot on the spot and completed the installation of a new water heater tank which is located in a tight spot.From the initial call all the way to completion, our experience was superb and tailored to our needs. We signed up to their club membership which gives us access to special rates and services!Thanks again

  • Review 138 (2024-11-23 - Rating: 5)

    Lin of John the Plumber did fantastic work in rerouting pipes behind our new vanities.Top notch!

  • Review 139 (2024-11-18 - Rating: 5)

    Titus was very professional and knowledgeable. I plan on requesting him when possible for my plumbing needs.

  • Review 140 (2024-09-09 - Rating: 5)

    I think this company is awesomeI met the bc I had to be at a neighbors to let them inI was so impressed I took their cardI didnt think I would need them within a couple months but I didSo thankful I didJodi,Missy ,Joe,Johnathan and Jake go above the extra mileThank u so much ,its hard to find this great service these days

  • Review 141 (2024-05-30 - Rating: 5)

    Mike the plumber was extremely nice. He replaced a faucet in our bathroom. Did a very nice job and left the place very clean. Will definitely use this company again if we should need a plumber.

  • Review 142 (2023-12-07 - Rating: 5)

    John the Plumber was able to schedule me quickly without making it an emergency call. They provided a very reasonable quote and stuck with it, even though the job became a little complicated. Everything was completed perfectly and professionally. Highly recommended.

  • Review 143 (2024-12-20 - Rating: 5)

    Great service. Very prompt. Explained process. Appeared very knowledgeable. Very personable.

  • Review 144 (2024-02-09 - Rating: 5)

    Dependable, Skillful and great customer service are a few words to describe my recent experience. Jason L, arrived at my Mothers condo, to replace a garbage disposal and fix the drain pipe fiasco installed under previous owner. He created a streamline sink drainage system that resulted from his talent and high level of skills. Instead of waste water draining upward, he configured the piping in a small space to properly support good drainage. That, you only get with really skilled plumbers. Fortunately, John The Plumber, has them. I was impressed. Requested him to take care of an issue in my residence as well.

  • Review 145 (2024-11-23 - Rating: 4)

    The guys did a great job on a double toilet install. My only complaint was the price charged.

  • Review 146 (2024-08-15 - Rating: 5)

    On time!! Very helpful and accommodating profesional technicians . Definitely will recommend John The Plumber to friends and family. Thank you!!

  • Review 147 (2024-11-24 - Rating: 5)

    Fantastic service by Lin, honest, knowledgeable, fair, fast and thorough. Would absolutely recommend to anyone in the area.

  • Review 148 (2024-11-11 - Rating: 4)

    A bit pricey to cap a PVC pipe already exposed but good work and friendly service person

  • Review 149 (2024-07-15 - Rating: 5)

    Excellent work. Great communication. Continue to be impressed.Will request him and his co-worker for all of our jobs now.

  • Review 150 (2024-03-01 - Rating: 5)

    Chad with John The Plumber was great...very responsive and timely. Provided good solutions to my plumbing issues. Dispatch with the company is also very good and easy to reach. Great overall customer service.

  • Review 151 (2024-11-15 - Rating: 5)

    John was a perfect gentleman.He was very helpful for our needs.

  • Review 152 (2024-02-15 - Rating: 5)

    We had a great experience working with John the Plumber. From scheduling the appointment to Jake coming out and assisting with the replacement of our main shutoff valve, all around fantastic experience. Very helpful, prompt, and nice folks.

  • Review 153 (2024-12-12 - Rating: 5)

    Gary and the whole staff did a great job. Communication was outstanding.

  • Review 154 (2023-10-16 - Rating: 5)

    The plumber (Joe) showed up at our office at proper time. Evaluation of problem was completed with camera and report was given. Plumber was very professional and offered multiple options for recommendations, but stated that after unclogging drain pipe right now he would not recommend anything further besides changing toilet paper brands. There are not many people who are honest, do good work, and dont try and rip your wallet open saying that you have a major problem and major costs need to be incurred to fix it even if that may not be the case. Joe was very cordial and professional and most importantly knowledgeable. He explained everything in depth and answered all my questions and was efficent with time, but also not in a rush to leave without providing answers to my questions. I highly recommend this company. Joe was great. The office answered the phone when I called. Service was provided the next morning after calling the evening before. If you have a plumbing issue, I would not hesitate to call John the Plumber to evaluate and service your issue.

  • Review 155 (2024-09-19 - Rating: 5)

    Shane came out to fix 2 toilets in my house. He was very professional an did an excellent job! This is a great company! I have used them several times now, high recommended.

  • Review 156 (2024-08-13 - Rating: 5)

    We have been using John the Plumber since we have moved to Florida 8 years ago. Great customer service, on time, efficient, great service!

  • Review 157 (2024-09-24 - Rating: 5)

    Vince a very good Representative of John the Plumber . His knowledge , professionalism and kindness is outstanding ! Thank you

  • Review 158 (2024-01-17 - Rating: 5)

    My first time using John The Plumber and the service was impeccable. Incredibly personable office staff… Just ask for Jodie … she is beyond nice .Vince was my Plumber, and he explained everything in detail, and took pictures of all parts of the job. I was told upfront, how much it would be, and had the choice of accepting or denying the service…. Cost was a little higher than I thought it would be, but I’m not very up-to-date on plumbing costs. When I googled it, what I was charged was fairly average . All and all , a seemless experience :)

  • Review 159 (2024-06-22 - Rating: 5)

    Absolutely great experience. This will be my Plumber moving forward. My plumber was Lin. He was extremely professional and did amazing work. Couldn’t be happier.

  • Review 160 (2024-08-02 - Rating: 5)

    Excellent and timely service. The technician, Pablo, was polite and clean, he took off his shoes in my house and finished the job quickly, but not rushed. Great experience and I would recommend John the Plumber to everyone.

  • Review 161 (2024-01-05 - Rating: 5)

    John the Plumber is very efficient in taking calls and sending out a technician when they promise. Today Chad Nelson, the Plumber, was just as efficient and thorough. He was friendly, knowledgeable, and explained everything to my husband and me. He did an excellent job in repairing our problem very quickly.

  • Review 162 (2024-05-29 - Rating: 5)

    My plumber arrived early, did excellent work in two of my bathrooms, and informed me of improvements to consider in the future with cost estimates. No guess work. I highly recommend for all plumbing services.

  • Review 163 (2024-07-29 - Rating: 5)

    They were here today! It was fast. In 10 minutes task was completed. Very professional and on-time. Thank you!

  • Review 164 (2023-06-23 - Rating: 5)

    Everything went perfectly..I had a new refrigerator that needed installation. John the Plumber set my appointment and Adam and his partner came out They were very professional and actually knew what they were doing. They clean, and quick, and It was a pleasure working with this company from the very beginning, starting with my appointment. I cannot say enough how pleased I was with the customer service.I would highly recommend John The Plumber for all your plumbing needs. Thank you to Adam and his assistant for a job well done!

  • Review 165 (2024-10-30 - Rating: 5)

    Very good plumber and was able to solve and diagnose the problem w good service.

  • Review 166 (2024-03-21 - Rating: 5)

    Will did an outstanding job!! He fixed the problem that needed done in a timely manor, he also informed me of options for whole home filtration systems. I have been thinking of doing this for a while. I had many questions, he knew so much about all the different systems the company offered. I look forward to doing business again with this company.

  • Review 167 (2024-03-05 - Rating: 5)

    I made an appointment to have my broken shower faucet replaced along with new fixtures installed for the sink. Mike Davis arrived on time, was very professional and completed the job to my complete satisfaction. I am very happy with the services I received at a fair price. I would recommend John the Plumber.

  • Review 168 (2024-06-21 - Rating: 5)

    Vince was awesome and was very helpful and efficient! The front desk made it simple the booking process for the service to be set up! Definitely I would recommend it!

  • Review 169 (2024-11-11 - Rating: 5)

    Carl came to fix some issues as an emergency call on Sunday and he was fantastic.

  • Review 170 (2024-09-25 - Rating: 5)

    Superior support. Quickly responded and replaced my hot water tank. Very professional.

  • Review 171 (2024-02-24 - Rating: 5)

    Friday morning we were surprised when our toilets shower and bathtub were backed up. I Googled for a good plumber in the area of Pompano Beach and John the plumber company came up with 4.9 stars and very good reviews. My husband called the number and the woman on the phone said she could get somebody here between 12:00 and 4:00 and we thought that was very good it was even better when they showed up around 12:30! Jason introduced himself along with his helper I explained what was going on and they asked if I had a certain cap Jason looked for it he said no he has to go up on the roof I said okay and then Jason gave me a price for going up on the roof to clean everything out in the pipes we said no problem do what you got to do. Jason and his helper were very professional they worked very quickly and cleanly when my husband got home they explained everything to him and made suggestions on things we should look into in the future as the house and the pipes are old, Im sure we will take Jasons advice. I really loved Jasons funny and dry sense of humor! We totally recommend John the plumber company and Jason and his helper Im sorry I did not catch his helpers name I would call them again if we had problems in the future!

  • Review 172 (2024-10-15 - Rating: 5)

    Shane was prompt and very professional.He installed a new toilet and snaked 2 drains.He was very detailed in explaining everything he did.Shane is a positive asset to the company

  • Review 173 (2024-03-13 - Rating: 5)

    Would Highly Recommend John the Plumber. They where Reactive and on time every single time. Jason who came out to do the svc was very professional and knowledgeable and worked till he figured out what was going on with our plumbing issue. When I called they scheduled me right away very good customer svc.

  • Review 174 (2023-09-12 - Rating: 5)

    Discovered a possible leak in the incoming fresh water. Googled many choices but decided to go with John the Plumber a local highly rated service. Extremely happy with the prompt response. Darrin the “leak whisperer” came out with a helper and went right to work. The leak fortunately for us was determined and contained within a few hours. Job was completed the following day neatly,cleanly and efficiently. Highly recommend this company. Keep in mind any great professional service will cost you but you get what you pay for. Thank you for a job well done. We will use again but hopefully we are done with leaks.

  • Review 175 (2024-01-24 - Rating: 5)

    Do not hesitate to call this great plumbing company! From the sweet, funny, kind, accommodating ladies in the office —shout outs to Cali, Renee, and Sally!—to the knowledgeable technician who installed our new water heater, everything was perfect! Chad was our technician, and he couldn’t have done a better job. Chad is a personable, well-spoken young man and a very talented plumber. We will not hesitate to call John the Plumber again and will refer all our neighbors in our large condo complex to them for all their plumbing needs.

  • Review 176 (2024-05-22 - Rating: 5)

    We have used John the Plumber several times and had great service with them. Lynn, the plumber on site, was great with communicating to us and explaining everything clearly. I would recommend.

  • Review 177 (2024-10-04 - Rating: 5)

    Great service guys showed up on time and took care of business. Highly recommend.

  • Review 178 (2024-04-01 - Rating: 5)

    Able to come same day (I think I lucked into a cancelled appointment timeslot), very clear communication about the problem, provided the price in advance for my approval, got the work done quickly. I will definitely call them again!

  • Review 179 (2024-07-02 - Rating: 5)

    Carl representing John the Plumber was professional, knowledgeable and friendly.He explained everything in detail and provided his recommendations.

  • Review 180 (2024-01-10 - Rating: 5)

    Excellent service! They came out within an hour of calling. One of our employees broke a pipe and we were able to have it fixed in no time at all with a great technician Jason. Thank you so much for your quick response ans getting the job done right!

  • Review 181 (2024-05-09 - Rating: 5)

    Vinny my service tech was top notch. Thorough.. helpful with details and choice of faucets and not a piece out of place when he left..have worked with John Mike and Dave for 15 yrs..couldnt ask for more

  • Review 182 (2023-12-15 - Rating: 5)

    Scheduling them was easy, and they arrived right on time. After assessing the issue, they gave us two options on how to solve it. They did an excellent job helping us with our light renovation of the master bath! We would definitely use them again!

  • Review 183 (2024-11-11 - Rating: 5)

    Titus was wonderful. He explained everything first, gave the price and then started working once approved. Most importantly, He was honest about what needed to be done. The entire process was a pleasure.

  • Review 184 (2024-11-29 - Rating: 5)

    Great job. Solved our issues. Very professional and knowledgeable.

  • Review 185 (2024-12-06 - Rating: 5)

    I would recommend to anyone that needs plumbing services. Great service and transparent pricing.

  • Review 186 (2023-11-30 - Rating: 5)

    My toilet was having issues flushing completely. Jason came out and he did a quick inspection. He provided me two possible options but he was leaning more towards one of them. I trusted his expertise and was not lead astray. Not only did he know what the problem was without having to play the “if” game but he had a plan and the work was done timely. Jason is truly great at what he does and as long as this company employs him, I’ll be calling. Thank you Jason for pulling those roots from my toilet. It was weird but you knew what was needed.

  • Review 187 (2024-09-04 - Rating: 5)

    Pablo and Michael were profesional They demonstrated a high degreeof knowledge. They were able to awnser all of my questions After completing the task they cleaned the area and made sure that I didnt have any questions.

  • Review 188 (2024-06-28 - Rating: 5)

    John the Plumber was very professional & did excellent work in our home. All issues are now resolved.Thank you so much.

  • Review 189 (2024-11-09 - Rating: 5)

    The workers were very professional and respectful. They gave me very good advice. 👍

  • Review 190 (2024-02-29 - Rating: 5)

    Darrin is the plumber who came to our property, and he was polite, professional, and thorough in evaluating and describing our plumbing concerns. The home office representatives at JTP were also very customer friendly and quick to reply to our inquiries.

  • Review 191 (2024-08-09 - Rating: 5)

    Joe and Mike were incredible. Very professional and thorough service. Highly recommend!!!

  • Review 192 (2021-10-22 - Rating: 5)

    Errik was professional, knowledgeable, efficient and kind. He used care in the work area and cleaned up when he finished. I would not hesitate to have him back in my home.

  • Review 193 (2024-01-02 - Rating: 5)

    Came out same morning I called, Will provided great service. Gave us several options on how to resolve our plumbing issues and then took care of them promptly. Really appreciated the professional service, with no pressure to upsell. Would definitely recommend to a friend

  • Review 194 (2024-01-18 - Rating: 5)

    Lin came out and assessed the issue quickly and efficiently. Demonstrated courtesy and professionalism. It was a pleasure to see service and dedication like that. Definitely would recommend him and his company to anyone.