Cooks Air Conditioning & Heating Specialists

Located in Palm coast, Florida

Address: 37 Fairmont Ln, Palm Coast, FL 32137, United States

Phone: +1 386-703-9668

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-01 - Rating: 5)
We were hot in the house. It was late in the day. Cooks was able to get right out and resolve. Our problem got air-conditioning. Going in a house quickly. Recommend him highly to everybody Yeah Jerry OK did a great job.

Review 2 (2024-12-03 - Rating: 5)
Sean‘s service was outstanding! He was very knowledgeable about our system, extremely professional, punctual, and even helped to answer questions about our thermostat that the original air-conditioning company never addressed with us. Without hesitation, I highly recommend Cook’s Air Conditioning!

Review 3 (2024-12-23 - Rating: 5)
Chris from Cooks Air Conditioning and Heating did an absolutely fantastic job on repairing my central heat. He was extremely friendly, professional, and knowledgeable and got the unit working quickly. Highly recommend. Thanks

Review 4 (2024-10-13 - Rating: 5)
Jerry was great and came on a Sunday. Got the air-conditioning going. Everything is working so wonderfully thank goodness for Cooks.

Review 5 (2024-08-25 - Rating: 5)
Great job, repairing the air conditioner. Got everything working really quick now? The house is cooling down wonderful AC company. I would recommend .

Review 6 (2024-09-21 - Rating: 5)
I would like to give a 5 star review for the tech Mathew who came out to our home. This was his second visit with us and he did an amazing job. Loved his attention to detail with cleaning the ac unit and made sure everything was working properly!

Review 7 (2024-07-30 - Rating: 5)
We had a big emergency in the house and it was very hot. The air conditioner had broken , Cooks did a great job getting right out And getting the air conditioner repaired quickly.The house is already cooling down.Thank you much Jerry.

Review 8 (2024-08-12 - Rating: 5)
Technician Aaron diagnosed the unit. It needed a fan module. He offered the fact that the part was under warranty. How honest of him! It would take a couple days to get the order in. Cooks took care of the warranty paperwork and approval. Only a couple of days later, Craig came out to install the unit. Exactly as was estimated last week by Aaron, is what I paid for the repair today. I was impressed especially that there was no trying to upsell with unneeded repairs. I am impressed that this was a repair, and not a replacement of the unit entirely. Read the other reviews, you will find that Cooks repairs units far more than they have to come out and replace them. I find that to be incredibly honest. I will continue to use Cooks from here on in.

Review 9 (2024-09-03 - Rating: 5)
Did a fabulous job highly recommend these folks to everybody for their air conditioning and heating needs?That do everything from repairs to new air conditioning installs thank you Jerry.

Review 10 (2024-02-27 - Rating: 5)
I purchased an expensive Lennox system for my house. I’m very happy with the system and the fact it was made to handle being close to the beach. The guys that did the install were great. Jerry the sales guy was great also.

Review 11 (2024-07-28 - Rating: 5)
Cook’s AC provided the best AC repair experience I have had. I called and informed them of my problem. They communicated with me efficiently from beginning to end. They utilized proactive calls and text messaging to keep me informed. They offered multiple solutions from short term repair to long term. He also fixed a problem another AC company created and didn’t tell me about. They are personable, friendly and service with a smile. I will be using them as my AC service provider going forward and would recommend them to friends and family.Thank you, Cook’s AC & Heating!

Review 12 (2024-12-06 - Rating: 5)
Chris was awesome repair man and I highly recommend Cooks Air Conditioning. They are helping me keep my old unit going until I can afford a new one and I will most definitely get it from thank you and God bless.

Review 13 (2024-12-26 - Rating: 5)
Aaron did a great job with fixing my heat. Cook’s A/C is very friendly and fast at getting problems with your A/C and heat needs fixed.

Review 14 (2024-12-18 - Rating: 5)
Having an older unit I made the right decision years ago to buy the service contract. The service men who have serviced my unit have all gone above most other companies. Very knowledgeable when you have a question. Thank you Chris.

Review 15 (2025-01-03 - Rating: 5)
Chris always on top of craft since moving down from New York State in 2021 Cooks has been and will be my HVAC specialist I highly recommend them for all your HVAC needs Douglas Smith from Columbia county Florida

Review 16 (2024-09-10 - Rating: 5)
Top quality wonderful job taking care of all my air conditioning and heating needs at the home plan on using these guys forever.

Review 17 (2024-08-05 - Rating: 5)
Great customer service. We called Cooks when we couldnt get our regular AC company to come out and fix our air conditioning when it was 103 heat index outside. The other company would not come out for 6 days! Cooks prioritized us immediately and came out to fix our AC. I cant mention the name of the other company in this post as it will be flagged and removed, but if you look at my other reviews you will see the companys name.

Review 18 (2024-12-10 - Rating: 5)
Craig did great job! He explained everything and gave us confidence in our old unit. Was very friendly and polite.

Review 19 (2024-08-16 - Rating: 5)
They came out quickly and got the going vary well highly appreciated for all ac and heat repair and replacement.

Review 20 (2024-07-19 - Rating: 5)
Excellent work arrived quickly and got the air conditioning up and running much appreciated.The repair on the a c went very well .

Review 21 (2024-09-24 - Rating: 5)
Came out quickly and got the air-conditioning, fully restored and working good job cooks and team, cough for all your hvac repairs.

Review 22 (2024-06-18 - Rating: 5)
Love cooks! Very pleased with all the customer service not to mention my beautiful unit that works great! Jeff Polansky came by for a diagnostic and was so professional, friendly and helpful!! Highly recommend this company. You won’t be disappointed!

Review 23 (2024-09-28 - Rating: 5)
Ac repair is up and running. Cooks has always been John on the spot for us. HVAC system working perfectly now highly recommend Jerry and the team.

Review 24 (2024-12-04 - Rating: 5)
Aaron was very friendly and professional. Fixed my thermostat quickly! Came out same day I called.

Review 25 (2024-07-30 - Rating: 5)
What a great guy . So responsive . Helpful and fast . Had me up and running in 1 hourAlso had some great ideas for future Reno project . He’s local too !

Review 26 (2024-09-14 - Rating: 5)
Came out quickly got our air conditioning unit working really well and went above and beyond working on some other stuff to help us with the home air conditioning and heating system highly recommend.

Review 27 (2024-08-14 - Rating: 5)
Cooks air conditioning sent there technician Jerry came out and was very professional and amazing service and was extremely knowledgeable about the ac and what needed to be done very happy with our service and will recommend you guys to everyone over at cooks air

Review 28 (2024-02-19 - Rating: 5)
Sean was great - it was not an easy job replacing the coil to our unit but he did not seem rushed. He was very pleasant and professional and provided a detailed explanation of the work he performed. I would definitely recommend using Cook’s - they truly believe the customer comes first.From start to finish Cook’s provides amazing customer service.

Review 29 (2024-08-08 - Rating: 5)
Had someone else out to fix unit they could not fix it.Cooks came out and fix it right on the first call.

Review 30 (2024-09-19 - Rating: 5)
Cant go wrong with Cooks. Ive had them for repair and service for about three years, and they couldnt be more professional or nice.I highly recommend them.

Review 31 (2023-06-10 - Rating: 5)
Thanks for coming and fixing our air conditioning our unit is old and you guys have been great taking care of the air conditioning repair and also repairing the Heat always been out here very promptly and done a wonderful job were getting ready to replace the unit now with Cooks thank you Jerry.

Review 32 (2024-08-02 - Rating: 5)
Cooks air conditioning and heating did a great job very satisfied Jerry came right out and got the air conditioning going now were able to live in the house, we look forward to many years of them taking care of her air conditioner thank you.

Review 33 (2024-06-27 - Rating: 5)
Great job.Got the air conditioning going now.Im finally comfortable.Thank you so much.Cooks air conditioning in Jerry.

Review 34 (2022-12-16 - Rating: 5)
Great job installing our air conditioning unit and works wonderfully and all of our home is now comfortable thank you very much Cooks air conditioning for doing such a wonderful Getting your house comfortable. Jerry and the team did a wonderful.

Review 35 (2020-11-18 - Rating: 5)
Service tech is knowledgeable, he knows whats the problem and what he is doing.since we have an old unit ( 18 years old) capacitor breaks every year.He suggested us to have a new one that is low electric usage.we did get a new hvac and our electric bill is lowered.its a good investment to have a new hvac, in my opinion. i can sleep at night knowing that my ac is good.

Review 36 (2024-05-27 - Rating: 5)
Quick service and fixed the air conditioning. Very friendly and did an excellent job. Problem fixes, air conditioning working great now!

Review 37 (2024-06-19 - Rating: 5)
Cooks Air (Chris and Matt) did an amazing job in replacing a leaking coil on my geothermal air conditioner. It was a difficult job, due to the location of the unit in my house . The coil was replaced super quickly and professionally. Thanks!!!

Review 38 (2024-07-04 - Rating: 5)
Great job getting our air-conditioning going. The HVAC totally went out and Cook’s was great at getting the system back up and running thank you Jerry.

Review 39 (2024-06-25 - Rating: 5)
Professional service provided by Matt. He provided helpful tips and explained the services being provided. Very professional and experienced technician Matt was able to address our concerns and provided yearly maintenance on our AC unit with satisfactory results. A+ service.

Review 40 (2023-11-14 - Rating: 5)
Came out at night. Did a great job servicing the air conditioning system. Got it all up and going now it’s working great and cooling off in the home. AC repair is wonderful.Looking back…. to 2 months ago… I realize how lucky I was to have chose this company.. he didn’t stop until I had a/c. The price for his service that night was so very reasonable…and I can chalk it up to a blessing!

Review 41 (2024-12-23 - Rating: 5)
Our technician was awesome. Very prompt service and all work completed.

Review 42 (2024-08-26 - Rating: 5)
Matt did a great job, very happy with his service. Was considering canceling, but Matt changed our minds.

Review 43 (2023-10-01 - Rating: 5)
Great job getting your air conditioning going recommend to friends and family. Our AC is working right now. Jerry is a great guy.

Review 44 (2024-09-04 - Rating: 5)
Absolutely fantastic!!! Called and showed up same day and fixed the issue. Highly recommend to call Cook’s

Review 45 (2024-12-10 - Rating: 5)
Matt always does a thorough inspection and reviews the results with you to understand any issues/problems. Great service!!

Review 46 (2024-05-06 - Rating: 5)
Great job system working very well. Our house is now cooling wonderfully. They’ve always been really quick to take care of us and get the air conditioning heating going Anytime it’s gone out we bought a system some years back and they’ve always been a fast response. We love our system. Great jobSean is knowledgeable, calm and responsive. He wants your AC and Heat to work effectively and efficiently and he will accomplish that goal. Sean instinctively is caring and dedicated to doing the best for his customers. Lucky us! Kudos to Cook’s !

Review 47 (2024-09-25 - Rating: 5)
Excellent service in a timely manner. Knowledgeable and efficient… add polite and kind and you get Jerry, a super worker Dude!

Review 48 (2024-07-23 - Rating: 5)
Jerry did a great job I called them late at night early in the morning to schedule an appointment and they were here the next day and got my AC up and running within less than an hour I was able to see my AC is going to have to be replaced but I was able to get some more time with this heat Jerry did a great job the prices were reasonable and not that much for the service you got was incredible thank you so much

Review 49 (2024-08-28 - Rating: 5)
Great air conditioning repair.Got the system working quickly.Highly recommend for all your h v a c needs comma wonderful business and also great workmanship , call Cooks for all your air conditioning needs.

Review 50 (2022-07-02 - Rating: 5)
Excellent service ,and experience got the system up and going quickly now we have a reliable system, thank you Jerry at Cooks. Air conditioning seems to be working well now will highly recommend Cooks.

Review 51 (2024-12-24 - Rating: 5)
Very detailed and thorough. Pointed things out that needed fixed and overall was very helpful!

Review 52 (2024-09-19 - Rating: 5)
Jerry came out same day and had me up and running in an hour!! Great service , great company!

Review 53 (2024-08-04 - Rating: 5)
Highly skilled professional company got out to my home quickly and got the air conditioning going it is a great thing to have air conditioning in Florida, thank you Cooks and Jerry.

Review 54 (2024-12-26 - Rating: 5)
Shawn was great and very helpful. He explained my system to me and what needed to be done. I highly recommend Shawn and will continue to have Cooks maintain my heating and cooling system.Linda Copeman

Review 55 (2023-10-06 - Rating: 5)
Chris was great. Came on time and got us cool in no time. Did a little extra digging around and found out our coils were full of dirt mud and grass. This will help with our ac and power bill. Score! Also check out their gold status for a cheap price to service the ac twice a year. Such a deal and a lot more piece of mind for this FL mom.

Review 56 (2024-07-24 - Rating: 5)
They were here in less than an hour and got it fixed quickly. Jerry was great!

Review 57 (2024-08-09 - Rating: 5)
Cooks has been taking care of us for many years theyve always been quick to respond, and theyve done a great job maintaining a system and also explaining how to do some basic maintenance on our own, highly recommend for all your air conditioning and HVAC needs Cooks air conditioning.

Review 58 (2023-08-27 - Rating: 5)
This company builds trust and confidence from first contact, starting with amazing service from kind and reassuring dispatcher. Chris arrived within 2 hours as promised and worked quickly to defrost frozen unit and confirm our issue. Jerry arrived today to discuss unit replacement; he listened and identified the best option for our needs. Friendly, competent customer service!

Review 59 (2023-09-14 - Rating: 5)
Cooks is very professional and reasonably priced. They have integrity and are very upfront/transparent with their customers, something that is increasingly hard to find in this day an age. They are very fair and go above and beyond for their clients. They value your business and strive to earn you as a loyal / lifelong customer, rather than look at you as an opportunity to make as much money as possible. Cooks offers some of the best heating and air conditioning service in the area!! I would highly recommend using them for any of your cooling/heating needs!!!

Review 60 (2024-01-29 - Rating: 5)
I just wanted to drop a note about a technician Jack, who came out today to do a scheduled tuneup. He was very professional did a nice clean job, and I was totally satisfied with the service.

Review 61 (2024-12-17 - Rating: 5)
Amazing rush service at Christmas time. Thankful they saved the holidays for us

Review 62 (2023-06-03 - Rating: 5)
When our regular AC company couldnt respond to an after-hours emergency within 24 hours, Cooks Air Conditioning could. Services was prompt, professional and Jerry went above and beyond to diagnose and fix our issue. He even took the time to look over our entire system and suggest future improvements. Would 100% recommend!

Review 63 (2024-09-01 - Rating: 5)
Very professional and quick got her AC up and going thank you to cooks and Jerry.

Review 64 (2024-07-20 - Rating: 5)
My air conditioner went out on a very hot Saturday, and the technician came out and repaired the unit. Very timely and knowledgeable.

Review 65 (2024-07-15 - Rating: 5)
Was out of town. The air-conditioning totally died. Cook was able to come out quickly and get the air-conditioning up and running very fast thank you Jerry and the team.

Review 66 (2024-06-20 - Rating: 5)
Great job doing the air conditioner repair.Everythings working great Everyones so happy now that the AC is cooling down the house, definitely need to call cooks air conditioning to fix your A.C.

Review 67 (2024-07-02 - Rating: 5)
Plz send him back. This Man was absolutely the best. Stayed late to make sure Al is adobe plz send him back to me. Jerry is the man plz send him back to me.

Review 68 (2024-12-18 - Rating: 5)
Matt’s work is always outstanding!! Very professional and precise!

Review 69 (2024-08-22 - Rating: 5)
Ifast job. Fast repairs air conditioning working while are some a cs working. Great now. Thank you.

Review 70 (2024-12-11 - Rating: 5)
Chris was here again for maintenance and was working in the pouring rain ..thank you ...found heat relay or something like that not working so he will be back to replace! So patient he had to wait NY phone eas dead and I over slept so was missing the calls but he waited and it all worked out! Thanks Cooks most places would have just left ...I appreciate it !

Review 71 (2022-07-03 - Rating: 5)
Cooks delivered what they promised on their website! Our AC went out last night and called them first thing this morning and they sent out technician immediately! Craig called me to schedule time he would be here within 30 mins of talking to the pleasant dispatcher, that I spoke with. He was right on time and very knowledgeable. He completely explained everything it could be in terms I would understand. He was pleasant and got my AC working in no time! Price was exceptional and very reasonable, especially on a holiday weekend! No outrageous fees for emergency and after hours call! I will be using Cooks for all our AC needs in the future. If you find yourself in a bind and need AC repair call Cooks. They will take great care of you! Thank you, Craig and Cooks for excellent service!

Review 72 (2023-07-16 - Rating: 5)
My a/c unit stopped working on 7/8/23 and called around to get a tech to come out to repair no one around due to the Heat wave, I called Cooks air and Jerry came at the end of the day , turns out the compressor locked up, and went for a new system 6-12 days out!! they loaned two window units for the bedrooms. On 7/11/23 received a message for install on 7/12/23 the crew was here at at 2 pm and had the new system up and running !!! top notch crew and service

Review 73 (2020-10-10 - Rating: 5)
What a terrific find this company was!I called Jerry on a Saturday morning because my ac wasn’t blowing cold air, he arrived right at the time he said he would that afternoon.He inspected the components both in & out of my home and had my AC blowing perfectly within 30 minutes all for the price of a service call!This was after I had my “now former” company here the previous night telling me my AC unit needed extensive work and couldn’t be fixed until Monday.Jerry is a rare find. A good, honest, and competent company without trying to up sell you.I would & will be recommending Cook’s to all my friends and neighbors.Thanks again!

Review 74 (2024-12-10 - Rating: 5)
Chris did a great job. He came in and found the issue quickly and took care of it. Cooks Air-conditioning has great techs

Review 75 (2024-12-04 - Rating: 5)
Shawn was very helpful and did a wonderful job.

Review 76 (2023-09-07 - Rating: 5)
We highly recommend Cooks AC & Heating.Jerry & Guys we’re great in all aspects of estimates, installing & follow up on our units inside & out.Office staff was also great on appointments & notifications !

Review 77 (2024-08-11 - Rating: 5)
The owner stepped in on a Sunday and took care of an drain line issue that was shutting off a main floor AC unit. Above and beyond!!

Review 78 (2022-01-31 - Rating: 5)
Excellent professional service!!! The Technician that came out to my home was super helpful, as well as honest in explaining why my ac/heater was making sounds like it was dieing. Thankfully, nothing at all had to be fixed and is actually operating correctly. Even though i paid for a after hours fee, it was well worth it to know there was nothing wrong. Great experience and learning lesson. I will continue to call Cooks ac/heater company for future repairs or not. * I bought my unit back in 2017 and is still running great.

Review 79 (2023-07-20 - Rating: 5)
Great experience did a job and got our AC repaired quickly. The air conditioner is now performing well, Very happy with everything. Thank you. Cooks us., And Jerry.

Review 80 (2022-06-30 - Rating: 5)
I need a/c repair got me going,with a top quality repair and great workmanship Air conditioning working great.

Review 81 (2023-10-03 - Rating: 5)
Excellent Service from all at Cook’s. Service appointments, communication and excellent work! I would recommend Austin and Chris to work on anyone’s AC. They took great care of us.

Review 82 (2022-08-21 - Rating: 5)
Great service got the system going quickly now the house is cooling down well thank you cooks air conditioning for repairing the air conditioner.

Review 83 (2024-12-09 - Rating: 5)
AC Specialist Matt was prompt, professional and very knowledgeable

Review 84 (2024-02-06 - Rating: 5)
Shawn did a great job servicing our a/c unit. He was professional and knowledgeable and made recommendations without making us feel pressured.

Review 85 (2021-03-24 - Rating: 5)
Jerry was fantastic our a/c went out on a Friday so we called another company that never answered their phone or call us back. So we called Cook’s Air Conditioning and Heating Specialist. They sent a tech Jerry out the very next day and he was very personable and professional and explained what the problem was and had the repairs done in about an hour. We now have cool air blowing through out the house. I would highly recommend this company to anyone. Thanks Jerry for doing a great job and being very personable.

Review 86 (2024-12-31 - Rating: 5)
Fixed my problem fast and very friendly.

Review 87 (2024-06-18 - Rating: 5)
On time fixed problem right away very pleasant and knowledgeable. Will definitely use Cooks again.

Review 88 (2021-04-28 - Rating: 5)
After a big storm passed by our A/C went out and we did not know any company around our area, so we had to just pick one. Man did we pick the right company. Starting with the person that answered the call, she was very pleasant to talk to and told us not to worry that she was sending someone on that same day. Jerry contacted us a few minutes later to setup a time to come in. He was very professional, respectful and friendly. He checked the system inside and outside and very quickly found the problem. He explained what it was and how much would cost to fix. He had the parts in his truck and he was able to swap the broken part fairly quickly. The whole thing took about an hour and we had our A/C back working flawlessly. If you are reading this review and need help with your HVAC system, give Cooks Air Conditioning & Heating Specialists a call, you wont regret, just thank me later.

Review 89 (2024-12-06 - Rating: 5)
They have great customer service - super helpful and kind. Aaron is awesome!

Review 90 (2024-05-27 - Rating: 5)
Had our air conditioner checked out today. Very good. Will call them again for our new house.

Review 91 (2022-07-25 - Rating: 5)
Great service got ac repair done and going, house is now comfortable thank you Jerry and Cooks Air.

Review 92 (2020-12-04 - Rating: 5)
I have never been so satisfied with a professional AC maintenance service than I have been with Cook’s. They always make me a priority by promptly responding to my calls and coming immediately when my AC stopped working even on a holiday. Their knowledgeable technician did a thorough check on my ACu and explained to me in layman’s terms what was the problem and offered a cost efficient solution. Cook’s also made sure to follow through after the installation. I knew I made the right choice by choosing this company as they are highly recommendable and reliable in what they do.

Review 93 (2018-10-27 - Rating: 5)
Our experience with this company was fantastic!! We came back from a long vacation, and had no AC. They came and fixed our problem the same day! Jerry went far and beyond to help us and we are so grateful for his service. We needed an electric board which he had shipped the same day from Tampa. Same day, same service! We have AC!! Yippee! All in one day! We are extremely happy!

Review 94 (2021-07-21 - Rating: 5)
This is a truly professional and competent company which is very hard to find in central Florida. You will be blown away at how organized these guys are. Jerry was amazing from Cooks AC and he will be the Reason I am a cooks customer for life. After having a local company come out for an emergency repair who DID NOT fix the issue, I received a follow up call from Cooks AC who came out immediately …in fact Jerry responded in the middle of tropical storm ELSA….a storm that was dumping buckets of rain on Florida. With that being said to get me up and running he erected a beach umbrella next to my AC unit outside to get me up and running in less than 2 hrs. (Something the other company couldn’t do in 2 days) I was literally left hanging by another local AC company and Jerry saved the day AND my vacation. I honestly was sad at the fact that I didn’t use Cooks first, but in the end I received world class customer care and a truly professional and competent technician. Don’t be fooled ….Cooks AC was the only company that responded with a fully stocked truck ready to complete almost any repair on the spot. The last company tools all the parts out of my furnace and disappeared for a day “rebuilding” the motor. Jerry and Cooks did all repairs transparently and right in front of me. Thanks for saving my vacation!!!!

Review 95 (2022-03-07 - Rating: 5)
AC was low on Freon. Matt came out and recharged the system. Very nice fellow - professional, courteous and knowledgeable.$85 to come, which I thought was high, but I guess thats the going rate. Were considering signing up with Cooks for service contracts for both our units. I do recommend Cooks.

Review 96 (2021-10-22 - Rating: 5)
We have been a customer of Cook’s Air Conditioning for over 20 years. Matt our service technician is very knowledgeable, professional and competent. He is always on time, very personable with excellent customer service skills. He has a friendly demeanor and will gladly answer any questions you might have about product or service. I would highly recommend Cook’s for any air conditioning services you might need.Marty and Paula Dragutsky

Review 97 (2022-06-19 - Rating: 5)
.My air conditioning broke down around midnight. I called them and they answered right away. The next day they had my A/C fixed and running smoothly in less than an hour. The technician (Jerry) was very courteous, efficient and knowledgeable.i definitely recommend this business!

Review 98 (2021-07-26 - Rating: 5)
Yay!! We have our air conditioner working again thanks to Jerry! Cooks, a company that has the best techs that know what to do, no sooner did Jerry come it was up and running and it was late on the weekend , but he didn’t want us to go any longer with out air in the Florida summer. Other companies would have come another day. Great professionals that know what to do definitely recommend !!

Review 99 (2020-06-24 - Rating: 5)
Thursday evening I noticed my house was not cooling as it should, by Friday it stopped all together. We called to request service request calll. Later on we received a call from Jerry who worked with us to come out more toward the evening so that both my husband and I would be able to be home during his visit. It was sad to say our old ac unit was done for but not unexpected considering its age and condition. Jerry sat with us late into the evening going over options for a new unit that would best benefit our familys needs and getting us into financing. The company has gone above and beyond to ensure our house was comfortable again in this Florida heat. We were left with two window units fitted to two of our bedrooms so that we could rest comfortably in the evening and have respite from the heat during the day until the install on our new unit could be started on Monday. This was and is such an immensely appreciated gesture, the weekend was manageable instead of miserable. Cooks worked tirelessly in the heat both Monday and Tuesday to get our new system up and running. Every member of the team we have met has been polite and considerate on top of being incredible workers. My entire family highly appreciates all that Cooks Air has done for us.

Review 100 (2023-09-28 - Rating: 5)
Thanks to my dogs i had no ac. Ripped the wires out. Thank you to Chris he fixed it . Chris was great, polite and courteous found the problem quick and fixed it.

Review 101 (2020-06-16 - Rating: 5)
Cook’s entire team are top notch! Jerry made sure that we received the best equipment to replace our 21 year old Trane system. He then insured the install happened quickly and professionally. The install team worked tirelessly to ensure the install was perfect. And I do mean perfect. They did t cut any corners and went the extra mile to leave behind a job that I’m sure they were all proud of. Jerry has a great team. Do yourself a favor and go with the BEST! Cook’s rocks!

Review 102 (2022-07-09 - Rating: 5)
Friendly eager great response very Component did a great job got the air conditioning going quickly feels great in here.

Review 103 (2019-06-27 - Rating: 5)
We appreciate how professional and thorough Mahlon Oglesby was with his servicing of our air conditioning unit today. He gave a courtesy call and arrived right on time. He was very professional and competent and explained everything to me very clearly. We look forward to having Cooks Air Conditioning and Heating Specialists continue to maintain our unit and highly recommend them.

Review 104 (2020-07-16 - Rating: 5)
When our a/c quit working we called Cooks Air. The call was answered right away without going to voicemail like the 2 previous companies I called. Quick response time, within 15 min of talking to the tech on the phone. Jerry took care of the issue, very polite, professional & did a great job of getting us cold air again! I would highly recommend Cooks Air. And ask for Jerry. Awesome job!!

Review 105 (2022-08-30 - Rating: 5)
Excellent job got the system working right away answered all questions highly recommend Cooks thank you.

Review 106 (2019-12-10 - Rating: 5)
I cant say enough about the quality of service I received from Cooks. The issue I had with my furnace was resolved quickly and professionally. The day I called, Cooks was able to come out and get me back in service. I highly recommend Cooks for any furnace and air conditioning needs.

Review 107 (2023-04-29 - Rating: 5)
Aaron came and saved our day even in the rain same day service. We were so lucky to have him come on such short notice and help us out 10 out of 10 definitely recommend 🙂

Review 108 (2024-05-28 - Rating: 5)
Jerry came out diagnosed the problem and had the A/C up and running in no time if you need work done on your A/C Jerry is the guy you want to fix we cant thank him enough

Review 109 (2022-01-24 - Rating: 5)
Came same day we called, explained everything he was doing, made sure we knew how to use our new thermostat and explained all the work he did. Very professional, cleaned up after himself, very happy with this company.

Review 110 (2024-06-18 - Rating: 5)
This company is great They are very thorough with their service and customer service is top notch h. Highly recommend

Review 111 (2020-08-22 - Rating: 5)
Jerry with Cooks Air Conditioning was wonderful! He got our AC fixed and back to cooling on Saturday. If you need help please give them a call, you won’t be disappointed.

Review 112 (2024-12-27 - Rating: 5)
Awesome service and always with a smile!

Review 113 (2024-01-22 - Rating: 5)
Chris was a consummate professional, very knowledgeable, and made us feel confident about our current AC/Heating unit.

Review 114 (2022-05-23 - Rating: 5)
They responded in a quick fashion. The husband and I had been gone over night and came home to a house that the AC had quit working after a storm. We were back in a cooler house within a couple of hours. My husband being a former HVAC guy many moons ago knew that our tech is an experienced expert, professional and friendly. Call the Cook’s for all your HVAC services.

Review 115 (2021-10-23 - Rating: 5)
Even though Matt was running late and we were his last appointment of the day he did not cut corners or skimp on the job he was there to do. He was friendly, polite and thorough. Wish he could come to our house for all calls.

Review 116 (2021-10-22 - Rating: 5)
Always a pleasure to deal with this company. Matt came out today and did a maintenance on our A/CHe was respectful of our home, was very thorough, answered all our questions and even gave us a few pointers.Thanks Matt you were great

Review 117 (2020-10-16 - Rating: 5)
Highly-efficient did a great job would recommend to everyone to call for repairs and installation of heating and air conditioning systems.

Review 118 (2021-05-05 - Rating: 5)
Called them Monday morning, AC wasn’t cooling. I knew the system was old and done. I asked what they recommended as a replacement, they told me what and why. I did my homework, agreed with their recommendation and signed. They finished it at 9:00PM the next day. That’s a solid service organization they are!

Review 119 (2023-09-11 - Rating: 5)
Arrived before scheduled time, which is appreciated when the AC is out. Professional, thorough, communicated issues clearly and completed the repair quickly. Awesome!!!

Review 120 (2019-02-24 - Rating: 5)
At first I thought they were doing a Great Job!The Technicians were great guys and hard working.The installation looks great to me but, I insisted thatI recieve an inspection ,NOC and permit. I have called repeatedly and have been told in a very polite way that they were taking care of it. The installation took place 1/7/2019. Still waiting for an inspection and permit. I really did not want to write this review but,felt after repeated calls that enough is enough. I still would reccomend this company because they did do a good job but, they did not finish up the loose ends.Had this permit problem been taken care properlyI would have given them a five star rating. I want the public to know that the installation technicians were fantastic and very hard working. I even commented to the owner that he should be grateful to have such good employees and I hope that they being paid well.As for the office personnel I can only say they are very polite but, I still do not have my permit.I recently revised my review from a three star rating to a five star rating. The reason for the change was because after I spoke with Karen who handles the permits, she apologized and took responsibility for the delay.That speaks volume of her. She immediately handled the situation in a very professional manner. Presto, my permit concerns were fixed. Thank You Kindly Karen.

Review 121 (2023-09-11 - Rating: 5)
Chris was very professional and knowledgeable about our system, did a great job fixing our issue and will be using cooks support from now on

Review 122 (2024-08-21 - Rating: 5)
Great job doing our service repair work for all our Air conditioning and heating units, theyve also done a wonderful job installing us a wonderful unit for our home.

Review 123 (2024-07-31 - Rating: 5)
Cooks did a great prompt and professional job getting my air conditioner going. It was down and not working so well and they were very professional, recommend them to repair anybody’s AC.

Review 124 (2019-08-05 - Rating: 5)
Chris came to do the maintenance on my air conditioner. He called to let me know he was on his way, he was prompt, courteous, friendly, and checked the things I asked him to. He didnt try to sell me anything I didnt need, and politely answered all my questions. I wont hesitate to request him in the future.

Review 125 (2019-02-01 - Rating: 5)
I recently had intermittent shorting in my system. Chris came out first and found 2 shorts but didnt have a part. He fixed it so I could have heat on a freezing night, came out next am and fixed it. That worked for 5 weeks, then system shorted again.Mahlon came out on a Saturday, found another short and I had heat again, of course another frosty night was to follow. 1 week later- no heat again.Matt came out and spent several hrs, replacing faulting parts and thermostat, finally determining the motherboard was bad after all the troubles. Goodman gave the OK to replace board under warranty. That eve Matt picked up the part and came back next day and installed the board -No luck - shorted out again. Matt searched relentlessly for the cause. Under house, all wires, until he found a worn-bare wire intermittently touching a copper pipe at compressor. This was the final problem and I have heat without interruption. I thank all the Cook service men that have been out here thru 5 years.Matt has been here several times and is experienced, competent, professional, relentless when looking for the problem and a great person.Im very happy with Cooks service. They always come out asap when called with an issue.

Review 126 (2019-12-22 - Rating: 5)
We had great service from Mahlon when he came out for a maintenance check. Our unit is 16 years old and a leak was found. We are getting ready to move and will be renting the house out. Mahlon met us where we were financially, was honest, and very helpful, making the process as smooth as possible. 0% financing for 25 months was a huge relief! And there is a 10 year extended warranty covering all parts. Mahlon and Ryan arrived at noon and had installation done by 5. They did a wonderful job, were efficient, while providing top notch service. 100% recommend Cooks!

Review 127 (2024-06-22 - Rating: 5)
Jerry Did the good job fixing my conditioning system. Thanks Alot.

Review 128 (2024-08-16 - Rating: 5)
Called Cooks’s two weeks ago to schedule PM & Tune-up. Matthew was the technician who came to our house in the scheduled timeframe. He cleaned both the outside and inside units, and tested everything to make sure it was running optimally. He did discover the drain pipe had fallen off under the house and was draining in the crawlspace on the ground instead of to the outside of the house. He put on his coveralls and crawled under our house in the crawlspace and fixed the pipe so it couldn’t come apart again. He also put a “T” on the air handler inside our house so we can keep the drain pipe cleaned out ourselves. Matthew was very knowledgeable and friendly and we would highly recommend him and Cook’s for your HVAC needs.

Review 129 (2019-04-30 - Rating: 5)
Matt did a great job called ahead to let us know he was on his way. Replaced the part in no time. I highly recommend them. Very professional and excellent service.

Review 130 (2021-06-14 - Rating: 5)
They came out on a weekend. Asked some questions during the original call and pretty much knew what they needed before they came. Employees are nice and courteous and very good. Had us up and running in less than 30 minutes. Definitely worth calling!

Review 131 (2020-11-11 - Rating: 5)
Cook’s was able to deploy a friendly knowledgeable technician immediately to repair my broken A/C. Jerry did a great job and I look forward to being a Cook’s customer for years to come!

Review 132 (2024-12-16 - Rating: 5)
Great communication and service…👍

Review 133 (2024-05-31 - Rating: 5)
Matt your tech did an excellent job, best service on ac ever.

Review 134 (2024-01-29 - Rating: 5)
Chris was right on time and fixed the problem very quickly. He was professional and knowledgeable. Great experience

Review 135 (2024-07-27 - Rating: 5)
The air conditioner broke Cooks was able to get out here quickly and the house is now so comfortable its a necessity to have here in Florida to be comfortable with the air conditioning thank you for getting the system working so quickly and thank you Jerry.

Review 136 (2024-07-24 - Rating: 5)
The whole team at Cooks Air conditioning was over the top awesome, and Jerry.The technician who came out was exceptional and did a great job for us.The air conditioning unit is working wonderfully.Now, thank you, Cooks Air Conditioning highly recommend for any of your hvac needs.

Review 137 (2018-08-12 - Rating: 5)
Cooks Air conditioning- Great Service- 5 stars !! Gerry was a professional- courteous- explained everything regarding the repair- service. One of the only A/C repairs open on Sunday in Palm Coast, Florida. - Steve D.

Review 138 (2024-12-04 - Rating: 5)
Shawn was very knowledgeable and efficient!!

Review 139 (2023-01-17 - Rating: 5)
Craig was very nice, professional and knew all about our A/C. Explained everything and left the areas he worked in clean. I’ve found my new A/C person. 😀😀

Review 140 (2020-02-07 - Rating: 5)
They sold us our new air conditioner. Always come out when I have an issue. Even when I caused the issue. Great company and great customer service. Highly recommend them!!! They go above and beyond always!!!!!! A plus. The best.

Review 141 (2024-06-20 - Rating: 5)
Chris knew what he was doing. Very professional. Did a great job. Explain to me why it wasnt working. We did have to have them come out a couple of times. Because it didnt have the t t to drain. Which was causing the problem. He did sell me the service plan. Im hoping that that will be a convenience.

Review 142 (2024-02-19 - Rating: 5)
Fast and very professional service. Will diffently use again for all my heating and air conditioning needs...

Review 143 (2023-05-03 - Rating: 4)
I give 4 out 5 stars, because I dont believe in perfect. Great service and the tech was friendly and knowledgeable. I will recommend this company.

Review 144 (2022-01-29 - Rating: 5)
Heat went out on my unit. Gave cooks a call. Bobby came by to do the diagnosis and repair. It was a bad breaker but he made sure to check everything out inside the house and outside. Very professional, highly recommend

Review 145 (2024-12-30 - Rating: 5)
Fast, friendly and professional!

Review 146 (2023-11-22 - Rating: 5)
Chris was fantastic! Being unaware of anything with air conditioners he explained everything so well!

Review 147 (2019-10-31 - Rating: 5)
For 17 years, I haven’t experienced any ac company that did a thorough inspection on our ac except for ac cooks, im impressed.Most of ac company just wants their money. Not on this one. They actually care for our health and wealth.They have suggested a new ac unit for us, helped us financing. Air on our house is a awesome and bill should do down.

Review 148 (2024-01-10 - Rating: 5)
Chris was very professional & did a wonderful job servicing our AC.

Review 149 (2020-01-08 - Rating: 5)
Salesperson and technicians were extremely knowledgeable, courteous and professional.I highly recommend Cooks Air Conditioning and Heating specialists for all of your heating and cooling needs.

Review 150 (2024-01-09 - Rating: 5)
Professional quick response did a great job getting the air conditioning working well friendly What positively recommend to our friends thank you Jerry.

Review 151 (2021-03-12 - Rating: 5)
We just moved to palm coast and needed a new air conditioning unit they were very professional and affordable and we love our new unit!! Would highly recommend using them

Review 152 (2023-08-25 - Rating: 5)
Jerry came out and gave some really sound advise on mildew issues. He was awesome

Review 153 (2020-09-06 - Rating: 5)
Very pleased with Jerry. We went down on Saturday afternoon of Labor day weekend and he came out after hours on Sunday to help us. Many thanks!!!

Review 154 (2020-01-18 - Rating: 5)
Did a really good job taking care of our air conditioning and heating needs found everything that was going on with the system we look forward to working with cooks in the future for a new heating and air system thank you Jerry.

Review 155 (2024-06-30 - Rating: 5)
Great job got the air-conditioning running, we were without air-conditioning and now everything’s working great the repair went very well on the HVAC system thank you Jerry.

Review 156 (2023-05-03 - Rating: 5)
Ive used Cooks heating and air conditioning for a long time.They are truly a company you can depend on.

Review 157 (2020-06-08 - Rating: 5)
Our tech was Mahlon who was prompt, courteous, and honest. He explained everything clearly and fixed what was needed in a timely fashion. Very pleased.

Review 158 (2023-11-15 - Rating: 5)
When my new ac went out they showed up within hours. Thank you Cooks.

Review 159 (2020-05-29 - Rating: 5)
Very professional great quality products get ourhouse nice and cooled off the installation was wonderful and the team was great thank you cooks.

Review 160 (2024-06-19 - Rating: 5)
Technician came out on time, assess the problem and fixed it right away. Very happy with the service and will continue to use them.

Review 161 (2019-07-19 - Rating: 5)
Mahlon did a great job rebuilding our AC unit. He was a true professional. Thank you!

Review 162 (2024-06-14 - Rating: 5)
Called at 7:00pm my new house air conditioner wasn’t working and Jerry was able to fit us in and came right out and fixed the A/c we would give them 10 stars if I could !!! Highly recommend!!

Review 163 (2022-06-15 - Rating: 5)
Jerry arrived on time & addressed the problem quickly when I didnt have time to spare. Very happy with the entire service.

Review 164 (2018-09-27 - Rating: 5)
Thank you cooks did a wonderful job came quickly and got our house comfortable the air conditioning unit is working well now will beusing in the future.

Review 165 (2018-09-12 - Rating: 5)
Thank you to Cooks they got us out of this hot house and comfortable quickly we will be calling them for our new heat and air conditioning system soon thank you Jerry.

Review 166 (2024-06-20 - Rating: 5)
Chris was very professional and explained everything to me in detail. Very punctual also.

Review 167 (2018-08-24 - Rating: 5)
Cooks did a wonderful job servicing her unit took us from a very hot house to a very comfortable house thank you Jerry.

Review 168 (2024-02-05 - Rating: 5)
Great experience- Shawn was on time, friendly, and thorough with good suggestions 👍🏻

Review 169 (2024-06-21 - Rating: 5)
Chris had our air conditioning going in 30 minutes! I would never call anyone but Cooks and I always ask for Chris!

Review 170 (2023-03-23 - Rating: 5)
Great instillation of our new heat pump system! Would definitely recommend cooks!

Review 171 (2018-07-10 - Rating: 5)
Thank you cooks for coming so promptly and getting our air conditioning unit going did a wonderful job will be using in the future for our new system.

Review 172 (2020-10-22 - Rating: 5)
They did a super good job. Came out the next day. Good repair and good people. Very satisfied.

Review 173 (2024-01-29 - Rating: 5)
Chris was very knowledgeable and helpful!! Great customer service

Review 174 (2020-05-23 - Rating: 5)
Our air went out on a weekend and was able to come and fix that day. Very friendly and affordable. Would highly recommend.

Review 175 (2024-02-08 - Rating: 5)
The tech was on time and completely the work without delays. Thank you.

Review 176 (2022-01-31 - Rating: 5)
Paul was a great rep. Very personable. Have appt. To look at new units.

Review 177 (2019-12-11 - Rating: 5)
Jerry was vary cordial , and thorough and did a great job getting the air conditioning and heating going..

Review 178 (2022-01-29 - Rating: 5)
Bobby was my technician and he did an amazing job. He thoroughly looked at what all was wrong even things I didnt realize was wrong.

Review 179 (2019-06-22 - Rating: 5)
Jerry came out late at night and did an excellent job. Would definitely recommend!

Review 180 (2019-05-31 - Rating: 5)
Came out very quickly got us going right away would highly recommend very good and transparent the house is now feeling much better thank you.

Review 181 (2018-08-08 - Rating: 5)
Jerry was fantastic. He did a great job. He’s very knowledgeable and efficient.

Review 182 (2022-07-21 - Rating: 5)
Matt did a excellent job, I will highly recommend this company.

Review 183 (2020-09-06 - Rating: 5)
Jerry the technician was very professional and came out on Sunday and a holiday weekend he was awesome

Review 184 (2019-04-26 - Rating: 5)
Matt was Professional, courteous, and knowledgeable. Explained everything very well.Would definitely use again.

Review 185 (2019-05-16 - Rating: 5)
Jerry did a geat job got AC back up and going quick will use for life top quality company

Review 186 (2020-10-16 - Rating: 5)
Did a great job servicing our system and we had a new system installed know working great.

Review 187 (2023-09-21 - Rating: 5)
Outstanding service in a very timely way. Thank you Jerry and the gang

Review 188 (2022-11-07 - Rating: 5)
Pleased with the service that was provided! Final product looks very clean and professional.

Review 189 (2019-05-02 - Rating: 5)
Awesome service! Very knowledgeable and friendly .came out as fast as possible. Definitely recommend to anyone!!!!

Review 190 (2024-01-12 - Rating: 5)
Arrived ahead of scheduled time and was courteous and professional. He determined the problem quickly but was unable to fix on this visit due to not having the part. However he is getting the part and will reschedule the repair.