Comfort Matters Heating, Cooling, & Plumbing

Photo of Comfort Matters Heating, Cooling, & Plumbing

Located in Osseo, Minnesota

Address: 18071 Territorial Rd, Maple Grove, MN 55369, United States

Phone: +1 763-515-0166

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible toilet
  • Gender-neutral toilets

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • HVAC contractor
  • Furnace repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Just had our furnaces yearly cleaning as part of the Sunshine Club. Our technician (John) was kind, professional and explained in clear detail what he did and what his findings were. He was great!!Johns arrival was a bit delayed due to a repair that had to be made at the previous customer he was serving. I received a phone call from their office letting me know of the delay. The communication was timely and proactive. Loved that.Keep up the great work. Comfort Matters has been our H, C and P go to company for the past 15 years+. Love them.

  • Review 2 (2025-01-08 - Rating: 5)

    Fantastic overall experience. Great customer service. Wonderful technicians and office staff. Good value for money spent.During a harsh Minnesota Winter both my Water Heater & Furnace went out at the same time (bad luck). If that wasn’t enough, I was ALSO due to come home from the hospital with an infant. Frank, John, Bruce, and Nick with Comfort Matters were able to get my house up, running, and comfortable again within 48 hours. I have tremendous gratitude for not only that experience but the last 2+ years of customer service. Thank you all!

  • Review 3 (2024-10-20 - Rating: 4)

    All in all, over the years Comfort Matters has served us well. The company replaced our old PTAC heating/air conditioning unit in 2019, and have since come out a few times to check it and clean it. Recently, our control board failed in that unit and I called Comfort Matters to come out and do a diagnostic check on it. I knew that the control board was the problem and had ordered one before from Amana. The nice Comfort Matters representative who came out agreed with me about the control board, and gave me a quote of over a thousand dollars with labor fees to install a new board. I told him that I would install it myself. I thought the quoted price was high.I ordered the new Universal PTAC control board on Amazon, watched a YouTube video, and installed it this morning! I am happy to say that it was a successful installation. It cost me 160.$ for the new control board. I saved on the installation cost.I wish to thank Comfort Matters for their care over the years. I recommend Comfort Matters.

  • Review 4 (2024-11-26 - Rating: 5)

    Had a great experience with Comfort Matters. Reached out to them due to many recommendations through my neighbors. Kyle was very knowledgeable and thorough in his process to diagnose our furnace issue. He offered us several options to complete repairs. I felt respected and was appreciative of his service. Would absolutely recommend and hire again.

  • Review 5 (2025-01-07 - Rating: 5)

    Jimmy Darlington from Maple Grove came out to give us quotes/options on upgrading our water heater and did such an awesome job we cancelled the rest of our quote appts for the day! Love Comfort Matters, been using the company for 5 years now and the company is always responsive, service is always prompt, technicians are always a pleasure to work with -professional, knowledgeable and great about educating us about whatever the issue is.Thank you for the consistently excellent service!

  • Review 6 (2024-12-14 - Rating: 5)

    Thank you Comfort Matters for working your magic! No heat with sub zero temperatures, you were able to install a new furnace in less than 24 hours. We are very grateful.Cody, thank you! You explained things in a manner easy to understand.Bruce, your expertise made picking out a new furnace almost fun! ;)Jackson and Vincent, your knowledge and work ethic made for a good install day!

  • Review 7 (2024-12-31 - Rating: 5)

    Today Lyndon Yang arrived to do a check on my furnace. In the process he found an area where condensation was dripping and rusting out the furnace interior. He took time to carefully explain what repair was needed, with pictures and words, and the cost involved. He was able to find the tubbing needed and repair the leak on this visit. I was impressed with his knowledge of the furnace and his willingness to have me understand the situation. He was very customer service oriented.

  • Review 8 (2024-11-08 - Rating: 5)

    My first issue with my furnace ever and needed a solid company to help me out. CM was awesome. The communication for my appointment, tech arrival was great. Tech was very knowledgeable and explained everything perfectly. I have heat again and I am a happy customer.

  • Review 9 (2024-11-06 - Rating: 5)

    I had a great experience with Comfort Matters. They are always kind when I call for service and get somebody out to my house quickly. The technician that I had today, Lyndon Yang was exceptional. He explained things clearly so that I could understand. He gave me options and had examples. All the parts needed were with the technician so no waiting. I highly recommend Comfort Matters.

  • Review 10 (2024-12-10 - Rating: 5)

    I had comfort matters come out to give me a comfortization check up. They found issues in my 23-year-old furnace and provided me with detailed information on getting a new unit. It was installed a week later and I love having the new digital thermostat and can’t wait to see savings from the heat pump over the years as well.Great communication and service from the whole team. I highly recommend them.

  • Review 11 (2025-01-06 - Rating: 5)

    Lyndon who worked on our furnace was friendly and explained in clear detail what needed to be done to get more life and efficiency out of our furnace. He explained the lifetime warranty and benefits of the new filter Pure AirX system. Thank you, Lyndon for prompt service today!

  • Review 12 (2024-11-13 - Rating: 5)

    I can not recommend comfort matters enough! We had a leak in our basement and they were quick to respond. Jimmy was courteous and knowledgeable. He went over all of our options with us and answered all of our questions to ensure we had the best fit for our needs. From the initial appointment to the completion of our project took less than a week. If you find yourself needing their services ask for Jimmy!

  • Review 13 (2024-12-20 - Rating: 5)

    Comfort Matters is the only heating and cooling company I will use. The techs performing service are knowledgeable , professional, and personable. In fact this applies to all employees I have spoken to or have met in person. This is truly a first class company who sells and services quality products. Give them a call for all your heating and cooling needs. You won’t be disappointed in there service or commitment to your needs.

  • Review 14 (2024-12-27 - Rating: 5)

    They were quick and arrived when promised. I had new a new furnace installed and they patiently answered my questions about equipment options and the installation process. The installers were thoughtful about keeping the area clean and the installation was well done.

  • Review 15 (2024-11-20 - Rating: 5)

    Jon was prompt, professional, and efficient. He quickly resolved the issues we were having with our heating unit. Once finished he took the time to explaine their service plan, which we will definitely be signing up for. Highly recommend.

  • Review 16 (2024-11-25 - Rating: 5)

    I absolutely recommend Comfort Matters!! I noticed my water heater was leaking on Thursday late afternoon. On Friday morning, Jimmy arrived to assess the issue. He was kind and courteous and very knowledgeable. He provided me with options and started work right away. My issue was resolved to my full satisfaction and Jimmy was fantastic! Thank you!

  • Review 17 (2024-12-13 - Rating: 5)

    Amazing service! As John was doing the inspection I was asking him some questions of the work he was doing. He explained everything in detail, very professional and knowledgeable. Once he was done with the inspection again he explained with great details his findings. I highly recommend John!!

  • Review 18 (2024-11-13 - Rating: 5)

    Comfort Matters is seriously THE BEST! Our heating was out, so we were paid a visit by Adam. He quickly figured out the problem, and when he didnt have the part on hand, he promptly had somebody drive 30 miles just to bring the part. If thats not above and beyond service, I dont know what is. If youre searching for heating and cooling experts, look no further because youve found the one! Recommend over and over again!

  • Review 19 (2024-12-20 - Rating: 5)

    Eric was great. Super thorough and very informative! Walked over options for a furnace repair. Even explained in depth the inner workings of our furnace to visually understand the unit just because we were curious. Super nice guy as well! Thank you!

  • Review 20 (2024-05-08 - Rating: 5)

    Finding myself with a cracked heat exchanger and a no heat situation, I called Cory at Comfort Matters. I received an in home appointment the same day and the following evening had a new, more efficient heating and cooling system completely installed. Cory reviewed all of my options as well as final costs based on rebates and tax savings which removed all the stress and made it very easy to make a decision. Jackson and the team showed up on time and worked throughout the day to make sure everythign was perfect. I would highly recommend Comfort Matters.

  • Review 21 (2024-12-20 - Rating: 5)

    Eric was really fantastic! Came out and assessed the issue very quickly, not only that he spent the time to explain All the issues and pulled out a visual guide for my wife and I to understand what he was explaining. Truly wonderful service and a very nice guy!! Thank you very much Eric!!

  • Review 22 (2024-12-14 - Rating: 5)

    Lyndon Yang and Nic Stoddard were terrific to help review, diagnose and quote me options to get my heat back up and running all within 24 hours of my after hours call. I really appreciated their no pressure and consultative approach and feel they genuinely cared about serving me and my family. I recommend reaching out to Comfort Matters.

  • Review 23 (2024-11-14 - Rating: 5)

    We use Comfort Matters twice a year for their maintenance program and I am continually impressed by their professionalism and customer support. The last couple visits weve had Lyndon out. Great guy, expert knowledge, and great communicator in letting us know whats going on and our options. Would strongly recommend 👍

  • Review 24 (2024-09-12 - Rating: 5)

    This is a great company to work with. They do all the little things right which is a big deal. Jake has been to our home for different repairs and he is prompt, friendly and knowledgeable. The office staff, including Aly, are also a pleasure to work with. I know we are in good hands when we call Comfort Matters.

  • Review 25 (2024-11-30 - Rating: 5)

    The technician was very professional, knowledgeable and very nice. He gave us so much information about maintaining our furnace and gave us information about the sunshine club and we sign up for it. I will 100% recommend Comfort Matters heating, cooling and plumbing.

  • Review 26 (2024-11-08 - Rating: 5)

    We replaced our furnace, water heater, and water softener through Comfort Matters. It was very easy to schedule the work to be done and they were in constant communication with us throughout the entire process.Thank you Jimmy, Bruce, John, Jackson, Wesley, and Brandon for all of the communication, work completed, and the multiple trips out to ensure all was taken care of. I highly recommend Comfort Matters.

  • Review 27 (2024-10-19 - Rating: 5)

    I recently had Comfort Matters perform my annual winter HVAC maintenance, and I couldn’t be more pleased! From scheduling the appointment to the completion of the service, everything went smoothly. The technician arrived on time, was very friendly, and took the time to explain what they were doing during the maintenance process.They were thorough, ensuring that my system was in top shape for the colder months ahead. I appreciated their attention to detail and professionalism throughout the visit. It’s clear they take pride in their work and truly care about their customers comfort.Thanks to Comfort Matters, I can head into winter with peace of mind, knowing my heating system is running efficiently. I highly recommend them for anyone looking for reliable and trustworthy HVAC maintenance!

  • Review 28 (2024-09-10 - Rating: 5)

    I had a visit for inspecting plumbing system at my house. I was about half an hour late. Spoke to technician on the phone. He was very courteous and waited for me. He started his work right away and explained to me what he was going to do. He went about his business very methodically and once finished presented me with his findings. He explained to me in great detail why he thought my softener wasn’t doing its job. He never tried to sell me another product but only gave recommendations. This isn’t the first time I get an inspector from Comfort Matters and they have all been very professional and courteous.

  • Review 29 (2025-01-03 - Rating: 5)

    Jaydn was great. Did a good job explaining the issue we had and made quick work of the tune up and fix. Would recommend Comfort Matters.

  • Review 30 (2024-11-26 - Rating: 5)

    I’ve been a customer of Comfort Matters for a few years and they are wonderful! I recently had to replace my water heater and Jimmy did a fantastic job explaining the process and doing the work safely, quickly, and cleanly.If you are looking for a company, look for further!

  • Review 31 (2024-09-18 - Rating: 5)

    Great service all around! Good communication before arriving for the scheduled appointment, ease of making appointments, technicians are knowledgeable and respectful of our home, they have expanded their service offerings. We will be using Comfort Matters for many of our home needs.

  • Review 32 (2024-11-14 - Rating: 5)

    We had our air conditioner break down a few years ago and we were referred tonthem through a friend and they were able to come out the next day and fix it. We have been customers ever since! They are fantastic! I highly recommend Comfort Matters!

  • Review 33 (2024-11-22 - Rating: 5)

    Had Comfort Matters come out for a tune up on my furnace today. Yet, earlier in the day I had been noticing that my thermostat was clicking on but the furnace was not engaging. My tech Lyndon came out in the afternoon, diagnosed the problem, tuned up the furnace and had everything running within a few hours. Lyndon was courteous, tidy, and left the work area as he found it. Thanks Comfort Matters and thanks Lyndon.

  • Review 34 (2024-11-05 - Rating: 5)

    Always the best customer service. Technicians genuinely care about you and meeting your needs. Everyone at Comfort Matters is courteous and kind and we are always satisfied with the job they do.

  • Review 35 (2024-11-14 - Rating: 5)

    Hello, just had a furnace tune-up by COMFORT MATTERS and glad I did. This year I did NOT wait for it to not work. The flame sensor was going bad but I would not have known it yet. I’m glad that they sent technician Eric Vang who discovered the issues and fixed it no time at all.All is good here!Thank you comfort matters

  • Review 36 (2024-12-05 - Rating: 5)

    Jayden our technician was great to work with! He was determined to get our furnace up and running even with a couple of roadbumps. We were very satisfied with the customer service and Comfort Matters! Thank you for helping us get our home warm again!!😁

  • Review 37 (2024-12-01 - Rating: 5)

    I am a member of the Sunshine Club. Lyndon was the tech on this job. He asked many questions about who lives in the house and how we use the heating system to understand what he needed to do. He was professional from the start and cleaned up behind himself as he went. Job well done.

  • Review 38 (2024-10-15 - Rating: 5)

    Comfort matters is our preferred HVAC company we trust the most. They are reliable, honest and dependable. They always show up on time and their quotes are reasonable. With their recent plumbing division, we replaced our water heater, water softer and added a new water filtration system. Our next project, a new furnace humidifier! No more dry winters for me. Thanks Comfort Matters, youre the best!!

  • Review 39 (2024-11-09 - Rating: 5)

    Jaydn was friendly and punctual. He did a thorough inspection of my garage heater and explained everything clearly. I feel more comfortable that my older heater is in proper working order and is safe. Excellent service, thank you!

  • Review 40 (2024-10-28 - Rating: 5)

    Had a service tech come out for my furnace tune-up. Nathan was extremely knowledgable and didnt give any pressure to do work that was unnecessary. He provided me with recommendations for the future based on the age of my furnace and the appointment was quick and timely based on the service window. Look forward to the spring tune up, thanks!

  • Review 41 (2024-11-25 - Rating: 5)

    On 11/18 I discovered water underneath my furnace. That afternoon I reached out to Cody Luftman who helped me get get an appointment with Lyndon Yang for the afternoon of 11/19. Lyndon quickly and properly diagnosed the problem as a failed heat exchanger. Cody replaced the heat exchanger on 11/20. Both Cody and Lyndon were extremely courteous, competent and professional. Cody also did an outstanding job of diagnosing and repairing a zone heating problem in June. I highly recommend Comfort Matters.

  • Review 42 (2024-12-02 - Rating: 5)

    We recently encountered an issue with our furnace that required a service call. Comfort Matters sent Eric Vang to handle the service call. Eric was very polite and professional and was able to address our problem quickly and efficiently. Thank you Eric.

  • Review 43 (2024-09-15 - Rating: 5)

    Comfort matters did a great job on our furnace and a/c unit. They were professional and very transparent with any questions I had. And they were able to help us quick when it was an emergency. Highly recommend this company.

  • Review 44 (2024-10-30 - Rating: 5)

    Super impressed with Comfort Matters and specifically the job Jaydn did during my furnace inspection. He was extremely thorough and explained everything in a manner that was easy to understand.

  • Review 45 (2024-09-17 - Rating: 5)

    Our water heater was acting up so we had Jimmy from Comfort Matters give us a quote for a new one. He explained everything and didnt just try to push the most expensive product which we really appreciated. Less than a week later the heater went out and within 2 days Jimmy was back and had a brand new heater installed and up and running in a few hours. We are grateful for the smooth and quick process and very happy with our new unit!

  • Review 46 (2024-08-21 - Rating: 5)

    Just had an ERV with coil lights installed! Comfort Matters was very easy to work with and had good communication. The 2 guys that came to install everything were very kind and professional. Corey answered alllllll my questions via email which was really helpful as I work from home and have 2 kids at home during the summer. I would definitely recommend Comfort Matters and will be using them in the future.

  • Review 47 (2024-11-27 - Rating: 5)

    Very thorough and knowledgeable. Found the problem quickly and gave us ideas for improving our air quality and he was very friendly. We highly recommend his service!

  • Review 48 (2025-01-03 - Rating: 5)

    I’m an existing Comfort Matters customer and just had Lyndon Yang out to service my furnace (routine check/clean). Lyndon did an excellent job, was very informative, and friendly!! He provided a lot of information about my overall system. Thanks, Lyndon!! You’re awesome!

  • Review 49 (2024-12-21 - Rating: 5)

    Burrrr - no heat upon waking on Saturday🥶 house was 64 degrees. Comfort Matters rescued my family & especially my Blue Front Amazon parrots, who prefer a “warm”environment. Getting extra help for the weekend day, Nic was at my home just after noon. He was especially nice & explained the issue & worked hard to replace a faulty gas valve. Birds are happy as we have a warm home again. Comfort Matters stepped up on a Saturday to ensure we did not have to wait until Monday to get heat. “Thank you “ Nic & C.M. for caring & helping 4 days before Christmas!

  • Review 50 (2024-09-27 - Rating: 5)

    Simply awesome!Mr. Jackson Kreuser installed our whole-house humidifier. Very professional and knowledgeable. Also, special mention to Mr. Bruce Stuberud, service advisor, who provided the options and quoted the entire project. I would highly recommend their expertise! All the best!Gem

  • Review 51 (2024-09-23 - Rating: 5)

    My experience with the technician was great. He was on time, worked efficiently and took time to explain things to me. He also shared some of his personal family with me and I shared my family experiences with him!

  • Review 52 (2024-10-03 - Rating: 5)

    We’ve used Comfort Matters for 10+ years. They’re always friendly and helpful and able to answer any questions we may have. Never have tried to up sell us and are honest about what is best for your home that won’t add extra costs.

  • Review 53 (2024-11-01 - Rating: 5)

    John was very professional, efficient and informative. Really appreciated his breakdown of the annual membership Sunshine Club as we made decisions about our home. Definitely recommend John and Comfort Matters.

  • Review 54 (2023-05-29 - Rating: 5)

    Comfort Matters installed a new furnace and AC in our home. Easy to schedule the sales appointment and install was that same week. Super kind installers walked us through everything and left our space very clean. Would highly recommend.

  • Review 55 (2024-10-06 - Rating: 5)

    I highly recommend Comfort Matters. I purchased a new HVAC system to replace my 20-yr-old system. Cory gave me a quote I was very happy with. The technicians, Jackson and Brandon installed the new system within 7 hours, answered my questions, were courteous, and cleaned up the work area afterwards.

  • Review 56 (2024-11-19 - Rating: 5)

    Eric was excellent. Friendly, professional, knowledgeable, explained everything perfectly. I will call Comfort Matters again and also recommend. Thank you!

  • Review 57 (2025-01-08 - Rating: 5)

    Lyndon was great in our diagnostic visit and was very knowledgeable. Loved his work.

  • Review 58 (2024-10-04 - Rating: 5)

    This to date has been consistently a good company to work with for our homes heating and cooling needs.They are responsive to questions and keep you well informed on the progress of your project.Would recommend.

  • Review 59 (2024-10-09 - Rating: 5)

    Awesome company. Jimmy came out to flush my water heater and checked on a few other things. He was professional and courteous. I was unaware this is a union compay. So very happy I decided on them! When my water heater needs replacing or I need other plumbing needs, I will certainly call this company!

  • Review 60 (2024-09-18 - Rating: 5)

    I really like Comfort Matters. I recently bought a water heater and a water system and I am very satisfied with both! Everyone who has come into my home I has been very friendly and knowledgeable. I will request Jimmy each time I need Comfort Mattersservice.

  • Review 61 (2024-11-13 - Rating: 5)

    Comfort Matters are very reliable and knowledgeable within their staff. Furnace, boilers, AC units, they can do maintenance on it and fix them when needed. I really recommend them!

  • Review 62 (2024-12-16 - Rating: 5)

    John came today to check our furnace. He was patient and able to explain its condition.Happy with his Service.

  • Review 63 (2024-11-26 - Rating: 5)

    The technician, Lyndon was very professional and explained everything that needed to be done. Comfort Matters did an excellent job replacing my water heater and HVAC system.

  • Review 64 (2024-10-16 - Rating: 5)

    I’ve used Comfort Matters a few times now. Couldn’t be happier with their professional customer service, same day service, and knowledgeable technicians. They explained my options in a manner that was understandable, and didn’t try to add on products I didn’t need.

  • Review 65 (2024-12-09 - Rating: 5)

    Top notch installation and customer service!Jimmy assessed our needs, provided options and installed our new water softener within a couple of hours.

  • Review 66 (2024-09-01 - Rating: 5)

    Jake, the plumber, went above and beyond when fixing my plumbing issue. He was very professional and explained how everything works. He even put tabs on all of my levers/ valves so I know what theyre for! Highly recommend Comfort matters for HVAC and plumbing services!!

  • Review 67 (2024-11-11 - Rating: 5)

    The Technician, Nathan, arrived on time and was pleasant and professional. His inspection of our Trane furnace and attached Aprilaire humidifier was thorough. Nathan identified two items needing attention; the one on the furnace was parts warranty and the humidifier issue I can take care of myself—he offered money-saving suggestions, no hard upsell attempt which is always appreciated. Comfort Matters has always done right by me.

  • Review 68 (2024-03-25 - Rating: 5)

    We called at 8 am on a Saturday with AC unit not working. Our technician, Daniel, was at our house before 10 am. He was able to help us get our AC working again. Highly recommend Comfort Matters services!Became ‘Sunshine Members’ in 2022, includes furnace and AC tune ups every year.Lyndon came out in 2023 for AC tune up. Very professional and friendly. Cleaned our AC unit very well, explained options for keeping system running smoothly. Fixed the insulation on our unit- see pic. Answered all my questions, very helpful!They now offer plumbing services too.Nathan Y. was extremely helpful, again, highly recommend and happy with our service providers with Comfort Matters.

  • Review 69 (2024-11-05 - Rating: 4)

    Great service and made it out quicker than I was expecting to fix our plumbing issue. Knocking down to 4 star just based on price, $700+ is not what I was expecting for an hour of work, but everything else was great.

  • Review 70 (2024-09-07 - Rating: 5)

    Very professional, Chase, our sales rep very knowledgeable. The install crew was very courteous and professional as well. Would very much recommend the company and would use them again.

  • Review 71 (2024-09-12 - Rating: 5)

    Very very impressed called yesterday asking how soon could I get someone out to inspect my AC, Heating and Hot water heater. Annaleigh got me an appointment the next day and all 3 men were knowledgable, friendly and helpful. They explained what they had found item by item. After they were done they asked if there was anything else they could help with.

  • Review 72 (2024-12-19 - Rating: 5)

    Frank and Lyndon inspected my plumbing and Furnace systems, gave me a detailed report and answered questions I had concerning system upgrades. Worth the time and money.

  • Review 73 (2024-08-20 - Rating: 5)

    Comfort Matters was prompt with their service!! A/C went out on a Monday. Had a new one installed on the Friday of the same week. I felt bad for the techs as it was installed on the hottest week we’ve had all summer but they treated my home with care and did a stellar job.

  • Review 74 (2024-12-27 - Rating: 5)

    Lyndon was knowledgeable and took the time to explain things. He was professional abd friendly!

  • Review 75 (2024-08-16 - Rating: 5)

    Had Cody out for my annual cooling tune-up. As usual he did a fantastic job and shared with me his recommendations. Thanks again Cody for the great work.

  • Review 76 (2024-08-17 - Rating: 5)

    Air conditioner stopped working today. Called at 7am, and Nic from Comfort Matters was here within a couple hours and fixed it! He was very professional and friendly, gave us lots of maintenance tips moving forward!

  • Review 77 (2024-11-22 - Rating: 5)

    11-22-2024/As a home owner this is the time of year when HVAC companys are so important regarding heat and furnaces.I have used several companys in the past and this is the first time I have used Comfort Matters Heating/Cooling/Plumbing.My experience was outstanding...from the scheduling call with Chris(by the way-this is a Friday morning-end of week which is very busy for these businesses) and she was able to look at the days bookings and fill me in.My Technician NIC arrived within a short time..What a Jewel he was! He was respectful..patient..very knowledgeable...extremely thorough and took the time to explain the repairs and future options.Really the Best experience I have had with any company to my home in over 3 decades.Needless to say but I do not need to shop around and try different companys in future.I will be making Comfort Matters my only HVAC company from now on.Thank you for your service to my home today!

  • Review 78 (2024-06-28 - Rating: 5)

    Kyle was thorough and competent in his work, and very friendly and upbeat the whole time he was working. We felt comfortable with him immediately. We had some BreatheCLEAN bulbs by the furnace that I hadnt put in out if fear that I would break them. When I mentioned them, he said Oh I saw those and put them in for you. This was for an AC tune up! I was impressed and signed up for a service plan.

  • Review 79 (2024-11-16 - Rating: 5)

    Bruce and John provided us with fantastic service and made it easy to decide to work with Comfort Matters for our furnace and A/C replacement!

  • Review 80 (2024-10-14 - Rating: 5)

    Jayden did a great job finding out why are furnace was not turning on. He ordered the needed part and came over within a short time to install it and make sure everything was running smoothly.

  • Review 81 (2025-01-04 - Rating: 5)

    Lyndon was here last year told me about carbon dector in did it he was happy we did it hes all about safety and all concerned items

  • Review 82 (2024-12-16 - Rating: 5)

    Jaydn is pleasure to work with! He has serviced my furnace a few times and is knowledgeable and great at his job. Thanks, Jaydn!

  • Review 83 (2024-12-12 - Rating: 5)

    Eric Vang was the technician that came out to fix my furnace. He was polite and knowledgeable and located and fixed the problem within 15 minutes. Thanks Eric! 😁

  • Review 84 (2024-09-25 - Rating: 5)

    We got new AC couple months ago. Two guys were working on it . ( don’t remember names) best service ever. Today we got furnace tuned up ….. another great experience. Recommend 100%.

  • Review 85 (2024-08-22 - Rating: 5)

    If you have *any* HVAC needs, look no further... Ive been with Comfort Matters for nearly 15 years... they are simply the best in their field. If you have a home in the Minneapolis/St. Paul area, then these are your guys. Aside from being experts in their fields, they hire great friendly talent and are so easy to work with. Ive even used them for my business HVAC needs as well!

  • Review 86 (2024-10-18 - Rating: 5)

    Great customer service. Technicians are knowledgeable and have the homeowners best interest when explaining new products or options when problems arise. I highly recommend.

  • Review 87 (2024-11-09 - Rating: 5)

    Comfort Matters must higher nothing but great friendly people. We use their home services and every time a new person come out, they are the most friendly and professional you can ask for.

  • Review 88 (2024-09-10 - Rating: 5)

    Comfort Matters is very responsive and always does an amazing job! I love having the membership! Everyone is very great to work with!

  • Review 89 (2024-09-18 - Rating: 5)

    Jaydn was here on Monday. He was very pleasant and was good at explaining to me what he was going to do. I hope he will be back next year.I have always used Comfort Matters.

  • Review 90 (2024-11-01 - Rating: 5)

    Comfort matters provides excellent maintenance services for both heating and cooling. Technicians are professional, detailed and efficient.

  • Review 91 (2024-12-15 - Rating: 5)

    Quick service, got things running again but explained the bigger issues as well. Also offered to run out space heaters on the weekend if we needed them if the unit failed again. Would def use again

  • Review 92 (2024-06-24 - Rating: 5)

    Cody is wonderful! He’s so friendly and professional. He repaired my A/C in record time; I was surprised how quickly he did it. He also very patiently explained everything to me. It was a great experience for me!

  • Review 93 (2024-05-01 - Rating: 5)

    This was my first time using Comfort Matters. I was very impressed with the whole experience. My technician, John, did a great job! He was very respectful of me and my home, he explained everything in detail and took care of things in a timely manner. I especially liked receiving the text right before John arrived sharing his picture and a little bit about him. I would definitely recommend using Comfort Matters!

  • Review 94 (2024-11-21 - Rating: 5)

    Lyndon did a great job explaining the issues in our system & he was polite, knowledgeable as well as a friendly face.

  • Review 95 (2024-12-23 - Rating: 5)

    Lyndon did an excellent job with the furnace checkup and safety inspection, he is very friendly and explained everything clearly.

  • Review 96 (2024-10-02 - Rating: 5)

    Showed up as expected.Completed my summer/fall check up.Vacuumed up after himself.Very pleasant young man with a positive attitude.Would definitely recommend you guys!!!!

  • Review 97 (2024-10-24 - Rating: 5)

    Lyndon did an awesome job again (he has been here before). Results were thorough and explained well.

  • Review 98 (2024-07-16 - Rating: 5)

    Jaydn and Peggy were both a great help. Peggy was my first point of contact. Tried to help me troubleshoot the issues before having someone come out. Gave the the earliest appt they had available. Called a little bit later to see if there had been any improvements, there had not been so got us moved up. Not having a/c on a hot day is not pleasant. We were the last call of the day for Jaydn, he took him time with us, listened to our concerns, took a thorough look and gave us our options. His work day went than later I am sure he expected it too. But Jaydn was so great and made sure everything got fixed and was working properly. Always pleasant and polite. Great experience for us. Thank you

  • Review 99 (2024-11-25 - Rating: 5)

    John was knowledgable, explained options, and provided photos to help us understand the work being completed. Overall it was a great experience!

  • Review 100 (2024-12-26 - Rating: 5)

    Lyndon Yang did a great job and was ver detailed in his explanation of our system.

  • Review 101 (2024-05-21 - Rating: 5)

    I happened to pull into the Comfort Matters parking lot because I had a flat tire. As I unloaded my spare tire, Cory came out and not only offered to change it for me, but brought his own tools that were much better than mine! He is an angel, and I will be telling everyone I know what a caring person he is. You know you can trust Comfort Matters when it is led by someone like Cory. Thank you again, Cory, and I hope you are richly rewarded for your good works!

  • Review 102 (2024-12-12 - Rating: 5)

    I met Frank during the last visit when the furnace was due for some maintenance. This time, he had installed the heavy metals water filtration system for the entire house and reverse osmosis filtration system under the kitchen sink. Frank is very thorough, knowledgeable, professional and friendly.My experience with Comfort Matters is exceptional each time, highly reliable, all technicians are professional and skilled. I had AC, furnace, water heater and softener installed last year by these guys. Each time my experience with this company is excellent, highly recommend!Thank you Comfort Matters for providing great service!

  • Review 103 (2024-10-03 - Rating: 5)

    Lyndon s work was very detailed, and he explained everything during process. Very reliable and we were impressed. Thank you!

  • Review 104 (2024-06-17 - Rating: 5)

    John came to our home and completed an air conditioning tuneup. He was very professional and courteous. He found some minor things that could be fixed but there was no pressure. I would recommend Comfort Matters.

  • Review 105 (2024-09-18 - Rating: 5)

    Top Notch! We starting using Comfort Matters when we first moved to the area 15 years ago. Weve been on the service plan (pay a small fee monthly and they come out twice yearly for furnace and AC maintenance), so we feel confident that our furnace and AC are working well and we have a heads up for anticipating repairs/replacements. Since our furnace and AC were originals with the house, we knew furnace replacement was coming...so I mustered up my humility (my husband and I both served a combined 46 years) and entered us into their yearly furnace giveaway for Veterans. Two years ago were we selected. What a great gift! So it was no question when my AC went out last week, of course -when it was in the upper 80s -who I was calling! That same afternoon they had a technician out, and he was able to get it running, but it was time for a replacement (I was also refunded the cost of this part with my new install!) We already knew the AC was on its last leg, from our service this spring and were limping it along as much as we could- so was nice that this was not a surprise expense. Today we had the new unit installed and also added on air ducts cleaning. Timely arrival of three polite gentlemen, gave me all the details of the plan for the day- they wore booties to keep my house clean, moved rugs, and did a great job! Communication was great, good financing was easy, and I love that I can count on them to submit my rebates, and guarantee their work. You may save a buck or two somewhere else, but I know I can trust the work of this family owned company who supports Veterans and have proven their reliability over and over! No worries and peace of mind with Comfort Matters!

  • Review 106 (2024-12-22 - Rating: 5)

    12/16/24 - Lyndon Yang was very knowledgeable, professional and helpful. My furnace main switch got turned off. (Its close to the ground, so thinking my cat did it possibly). He replaced my filter and gave me some info on the pure air option I may get in the future. Thanks for coming out same day and keep up the great work!3/4/24 - Nathan Y. Was very professional, friendly and was able to fix my flame sensor same day. He even reminded me that my water softener needed salt. Said he would have filled my softener up if there was a bag of salt there. Very much appreciated. Keep up the great work :)2/5/22 - Daniel was very professional, friendly and explained what was going on with our heat or lack there of. Thank you so much for coming out next day and for the repair to be under warranty! We appreciate you so much :)(Either 2020 or 2021)Tony was very knowledgeable, kind and was able to fix my air conditioning same day! Thank you so much. Keep up the great work.5/9/20 - Anthony checked my air conditioner, replaced my furnace filter and even gave me a quote for a water heater install. Thanks for being awesome! I appreciate ya12/30/22 - Cody L. is super professional and all around nice guy. He replaced my control panel for my furnace. Was able to get service the very next day. Now my heat is working great! Thanks much!

  • Review 107 (2024-12-17 - Rating: 5)

    Jayden was here to tune/check-up or furnace for the season. He was thorough with his check up and more honest with his recommendations. Overall, we had a good report for our system but noted a few things that could be improved. He did not pressure us into any decisions but just gave the information and reason why services were recommended. We decided to go forward with a UV bulb replacement with him and he was fast and efficient with replacement.Thankful for Jaydens honesty with service and his expertise on execution of his skills.Thanks again!

  • Review 108 (2024-10-02 - Rating: 5)

    Lyndon Yang did a fall check on my furnace, air exchanger, vents , smoke & carbon minoxide detectors. He was prompt, personable, efficient. Call him for your services

  • Review 109 (2024-09-23 - Rating: 5)

    My annual whole-house plumbing check was done by Frank today. As he was coming up to the house, I was trimming a rambunctious rose bush. The branch I had attempted to cut was too tough for my hands. Frank asked for the trimmer, easily cut the branch and four more. What a guy! I feel very confident after his evaluation of all of my plumbing that I should not have to worry about anything in that category for quite some time. Frank was confident, efficient, and ver pleasant. Good job, Frank and Comfort Matters!

  • Review 110 (2023-11-09 - Rating: 5)

    Here is why we keep coming back to Comfort Matters: THEY CARE. Every interaction with the Comfort Matters team is polite and professional. We have them do semi-annual checkups on our system, and we have had them replace our AC. Today, we had them replace our furnace. They had spotted a troubling issue on a recent checkup, and we decide to get it replaced. The install team was Ian Holt and Nolan, both of whom were professional and competent technicians. They did an amazing job on the installation. And Ian inspected our system thoroughly, and ensured any issues were properly resolved. They cared about the work they were doing. Lots of places SAY they care about doing a good job. Comfort Matters proved they actually DO care about doing a good job. And that is why we keep coming back to them. So when you finally get tired of other hvac companies giving you shoddy work, call Comfort Matters. You’ll be glad you did.

  • Review 111 (2024-12-08 - Rating: 5)

    Jayden was incredibly helpful, professional and kind.Without him, I would be a literal popsicle.Stay excellent!

  • Review 112 (2024-12-11 - Rating: 5)

    12/11/2024 - Called in service request and was scheduled for same day service. Service Technician arrived several hours ahead of projected arrival time. Service Technician Lyndon Yang arrived and went right to work. Diagnosis completed and explained my options clearly so I was able to make the best decision for my situation. Repair completed in a timely manner and once again Service Technician Lyndon Yang provided outstanding service. 👍Excellent on time service. Kept me informed on arrival time. Also provided great information on the repair options and I was in charge and informed as each step was taken. Service Technician Lyndon was outstanding during the entire process. Thanks CM Team.Excellent service great technicians.

  • Review 113 (2024-11-04 - Rating: 5)

    Nov 2024 Eric just serviced our furnace and replaced the flame sensor. Very professional, knowledgeable, friendly.Highly recommend Comfort Matters!Cody just provided our Spring AC check. He was efficient, explained things well. He also advised me re our humidifier. Such a nice guy! Our dog loved him! Once again, Comfort Matters hits the highest mark!Jon was just here (Jan 2024) to service our furnace. Great guy! Great service! He explained everything well. Did a thorough check up.We are extremely happy with anything/everything Comfort Matters has done for us! We highly recommend them!Replaced our old AC. Nick and Ian were great! Professional, really good communicators, knowledgeable, friendly, polite. Very happy with their service! Appreciate too that they live locally.

  • Review 114 (2024-11-02 - Rating: 5)

    Lyndon was very friendly and knowledgeable. He took the time to show me everything and explain it in terms I could understand!! Thank you Lyndon!!

  • Review 115 (2024-12-17 - Rating: 5)

    Comfort Matters has been my go-to for all things HVAC/Plumbing going on 7 years now. Our first encounter was when the furnace quit around dinner time in 30-below weather. I called them because they were the closest, and as I soon discovered, the best! They dispatched a tech who showed up a half hour later. He determined that the heat exchanger had rusted through and we needed a new furnace. He placed space heaters around the house and said hed be back at 8am the next day.He and his partner had everything working to perfection by 4pm. Since then, I had them replace the air conditioner and water heater as well. In all instances, Custom Matters personnel were well-trained, professional, focused and polite. Everyone Ive dealt with - from the field techs to the office staff - has been top-notch and world-class. I have nothing but praise and gratitude for this organization!

  • Review 116 (2024-09-05 - Rating: 5)

    Good experience, Josh A was great. Came out quickly to look at A/C and fix issue within an hour. He also identified other future considerations.

  • Review 117 (2024-12-11 - Rating: 5)

    John was prompt, courteous and professional. We are now signed up with Comfort Matters.

  • Review 118 (2021-06-13 - Rating: 5)

    Start to finish the entire crew was professional, fast and friendly. I was very impressed across the board.*Update: Years have passed now. I have continued to use Comfort Matters on multiple projects at my business. Their customer service, quality, and professional friendly technicians are unparalleled. The owner Corey is doing an amazing job on every level. You can not do better. I am absolutely blown away!This is coming from a very particular business owner that has worked with many contractors throughout the years. I also have an extensive construction background.

  • Review 119 (2024-06-02 - Rating: 5)

    Nathan was prompt and efficient in doing the necessary annual maintenance clean up. He shared concerns to watch in the future and provided information needed to make a decision. I appreciate the quality work provided.

  • Review 120 (2024-06-06 - Rating: 5)

    Kyle was on time for the appointment. He explained everything he was doing and checking. He also noted some safety issues I would probably need to implement in the near future. Very polite and knowledgeable. Thanks Kyle.

  • Review 121 (2024-05-30 - Rating: 5)

    Jaydn was timely, knowledgeable, thorough and polite. He answered all of my questions and made solid recommendations. This was our first time using Comfort Matters and I would definitely recommend them based on his service.

  • Review 122 (2024-11-18 - Rating: 5)

    John was informative, helpful and responsive. He went above and beyond to make sure the job was done correctly.

  • Review 123 (2024-05-10 - Rating: 5)

    John R. was exceptional!!!!! He went above and beyond. We never felt rushed. He is very knowledgeable!!!!!! He explained everything to us in detail - answered our questions. He showed us pictures of our equipment. He is very personable and it was a pleasure meeting him. He also spoke very highly of the company and said he has been with Comfort Matters for 6 years. I wish we could give him 10 stars.

  • Review 124 (2024-10-25 - Rating: 5)

    10/25- Lyndon Y was here today, he did an excellent job and was very help . This is an amazing company providing quality service .Very impressed with Bradley W. Hardworking, organized and meticulous!!!

  • Review 125 (2024-11-08 - Rating: 5)

    Always a great experience with Comfort Matters. Lyndon was fantastic. He was knowledgeable and detailed everything involved with the process.

  • Review 126 (2024-10-28 - Rating: 5)

    Nic was excellent. He is very knowledgeable and professional. He even helped with design questions on a basement finish project.

  • Review 127 (2024-12-17 - Rating: 5)

    Jayden was extremely helpful, explained all concerns and recommendations well-broke it down piece by piece making it easy to understand. Thanks, Jayden!

  • Review 128 (2024-08-19 - Rating: 5)

    The technician, Lyndon, was extremely knowledgeable of his craft which makes one comfortable. Would definitely recommend this company.

  • Review 129 (2023-11-16 - Rating: 5)

    Today was our first experience with Comfort Matters. Weve been in our home for 7 years and our furnace had not ever been checked. Cody arrived promptly, was very professional, courteous, friendly and knowledgeable. He explained everything he did for the fall tune-up, reviewed things we should consider, and answered all our questions. We definitely plan to use Comfort Matters in the Spring for our A/C tune-up and again in the fall for another furnace tune-up.

  • Review 130 (2024-07-08 - Rating: 5)

    Jimmy did a fantastic job replacing both my street and house shut off valves. He was efficient, kind, and knowledgeable. Thank you Jimmy for your quick and solid work!

  • Review 131 (2024-04-26 - Rating: 5)

    In general Comfort Matters always does a great job. Have always had a great experience using them. Cody was very knowledgeable and did a great job of explaining issues and different options to resolve them.

  • Review 132 (2024-01-16 - Rating: 5)

    John was great. Explained in detail what would be best to fix our furnace or replace. Very happy with our decisions we made.Nick and Jason I stalled new furnace and air conditioner. Did a great job. Cleaned up. Explained everything we needed to know!

  • Review 133 (2022-05-25 - Rating: 5)

    We needed a new water heater. Comfort Matters staff was terrific with communication and scheduling.They were respectful of my home, wearing shoe covers and putting down drop cloths. They removed the old water heater and installed the new one in a couple of hours.The guys were nice to my dog, they showed me how the new system worked, and left the space at least as clean as it was when they arrived.I am completely satisfied and will call them again.

  • Review 134 (2024-06-13 - Rating: 5)

    Jimmy assisted us with a faulty water softener; he provided excellent service, from troubleshooting the issue, to providing us options regarding repair and replacement. Id recommend Comfort Matters and Jimmy 100% for any plumbing service.

  • Review 135 (2024-05-04 - Rating: 5)

    Nathan was very kind and showed up on time. He called me when he was about 20 minutes out to let me know he was on his way, which was very helpful. He did a throughout job and found an issue that he put a solution in place to have someone come back out and fix it only a day later. We also didn’t have a hose line outside our house where the AC was and he problem solved quickly and still figured out how to get it cleaned and ready for us for the summer! Thank you Nathan, go wolves!

  • Review 136 (2024-02-15 - Rating: 5)

    I bought a hyper heat mini split from Comfort Matters. There was an issue initially with it, when it got below 0 it stopped working. Almost certainly a manufacturing flaw. I was disappointed initially but I quickly realized this was a very out of the ordinary scenario and they were extraordinarily dedicated to finding a resolution for me. Everyone I have worked with from the company has been great. I couldn’t recommend this company enough. A situation completely out of their control, and they have been so helpful in resolving it. Even though I was a relatively small customer. Awesome company with great people.

  • Review 137 (2024-08-29 - Rating: 5)

    From Corey helping me navigate options with my water heater, to Frank the plumber offering honest advice and assessment, to the very friendly office staff over the phone...great experience.

  • Review 138 (2024-07-01 - Rating: 5)

    Your plumber was great. I decided to go with the new toilet because of his advice. The toilet was original 25 years old. The inside of tank parts were discussing all full terrible stuff. Never have to worry about my new toilet.

  • Review 139 (2024-12-05 - Rating: 5)

    Jaydn did a good job inspecting my furnace and reviewing with me the current condition and recommended repairs.

  • Review 140 (2023-06-28 - Rating: 5)

    Lyndon was wonderful and so informative. He explained everything he was doing, showed me what needed replacing and always asked if I had any questions. Extremely friendly, professional, and respectful of my home. Lyndon cleaned up when all was done and it looked better than before he arrived. My air conditioning unit now looks brand new again. My furnace is working better and he even had time to check my hot water heater. Absolutely amazing service I’m very happy I picked Comfort Matters for service.

  • Review 141 (2024-12-10 - Rating: 5)

    Jaydn was prompt, friendly and got my furnace up and running the same day. Amazing customer service!

  • Review 142 (2024-09-06 - Rating: 5)

    We highly recommend Comfort Matters--super reliable.Once again, I’m happy with the level of service and professionalism. Great customer service.GREAT service. Thorough, professional and well worth being on a maintenance contract. I highly recommend them.Updated review: MUCH better!! They contacted me quickly and were out immediately to fix my issue with no charge. Thanks, Guys! I appreciate you and will refer you. Everyone has glitches on occasion, and making them right is the sign of a successful company. Another sign of great leadership is when employees are happy, and Comfort Matters has great, very happy employees.VERY DISAPPOINTED! We purchased a high efficiency furnace, air conditioner, humidifier, and water heater PLUS their yearly extended service from this company. At first we were pleased, until we realized when the humidifier was installed it was hooked up to the wrong water supply. It clogged up in less than 2 weeks.I paid the maintenance tech another $60 to teach me to clean out the clogged system (which wasn’t covered on the yearly fee.)When I called to get it fixed I was told it would cost me $250. Their mistake and they wouldn’t fix it. I even offered to pay some of it- they countered with I get to pay $175 for the repair. The person I was talking to never called back when I countered with $100 flat.I’m frustrated and disappointed. Now they sent an invoice for the yearly maintenance. As if!I’ve sent quite a few people their way. Not anymore. We’ll see what happens from this review.

  • Review 143 (2024-09-20 - Rating: 4)

    Update: Sept 20, 2024Comfort Matters plumbing svc tech came today (Frank) and did an excellent installation of a replacement garbage disposal (the old one was leaking). While Comfort Matters can always be depended upon to do quality work (and we highly recommend them) I have to admit some discomfort that the labor costs 4X what the disposal costs especially when the installation only took 40 minutes and cost $400. Ouch! Loss of one star for high-end labor fees.Update: July 9, 2024Comfort Matters plumbing service tech came today. He did a thorough review of our homes plumbing and water system. Afterward, we learned that all was well, except for a potential leak in the venting from our water heater, which he fixed. We also learned that our 18-year-old water heater will soon be in need of replacing, especially since it has lasted far beyond its effective life. So far, we continue to be very pleased with Comfort Matters service.Update: July 3, 2024The Comfort Matters tech came out today for our spring HVAC check-up. As is usual, we have come to expect high quality and professionalism from any CM visit — and that was certainly the case today. I like their tech, Eric, though he appeared to be newer to the job and somewhat tentative in his responses to my questions. Otherwise, I thought he did a very good job representing CM and in providing us with a good inspection.Update: today, Jimmy had to come out again. Persistent poorly manufactured toilet (American Standard Champion 4 — dont get one). Anyway, Jimmy and Comfort Matters is always there and did their part. Smiling, professional and tireless. Cannot recommend this company more highly. Easy to schedule. On time and very good communications and personal service. 5 stars easy.Jimmy D. did an excellent job for us repairing three toilets we purchased about one year ago (Caveat: dont buy American Standard Champion 4 toilets.) Anyway, he explained clearly all our options and when we decided on what course to take, he did the job promptly and efficiently. To date, we are very pleased with Comfort Matters for our HVAC and plumbing needs. You dont go wrong with this firm.

  • Review 144 (2024-11-20 - Rating: 5)

    Kyle C. was wonderful and a repeat technician to my home…service continuity. He went above and beyond, very professional, polite and on time. Comfort Matters has the best customer service, can always depend on them to do their job. Highly recommend!

  • Review 145 (2024-01-26 - Rating: 5)

    Jake was very friendly and thorough! He made his routine checks for our plumbing and then quickly fixed what needed to be replaced on our water heater. He also explained what he did so we had no questions. Thanks for the great service!

  • Review 146 (2024-01-16 - Rating: 5)

    Furnace was malfunctioning on the coldest day of the year so far. My landlord called these guys and was able to get an appointment the next day. Lyndon came out and was great — respectful and hardworking. He didn’t leave until the job was done. In fact, he stayed here until 8 PM figuring it out. Now my house is warm again and it’s great. Can’t recommend these guys enough and thank you Lyndon

  • Review 147 (2024-12-11 - Rating: 5)

    Eric did a great job. Very patient with me. Explained everything to me in detail.

  • Review 148 (2024-12-15 - Rating: 5)

    He did a good job, especially with the chaotic workplace he was faced with.Plus the toilet was ancient and he had to do a lot of upbuilding. But he did it all and the toilet works like a charm.

  • Review 149 (2024-01-31 - Rating: 5)

    My story of Exceptional Generosity & Service by Comfort Matters.I cant thank Comfort Matters enough for their incredible act of kindness. As a veteran going through tough times, they gifted me a furnace, free of charge. Nick and Brad the technicians installed my new furnace with utmost professionalism and care. Their expertise and respectful demeanor made the whole experience even more comforting. Comfort Matters truly honors its name, showing that they value both quality service and community support. I am deeply grateful and highly recommend them for their exceptional service and generous spirit.

  • Review 150 (2024-12-23 - Rating: 5)

    Dec ‘24 My fan blower stopped working and so I called Comfort Matters for service. Kyle arrived assessed the system and replaced the motor. Excellent service & shared some tips with me too. As always, I highly recommend!Sept ‘24 John performed a furnace tune up today. Very helpful report at the end of the appointment. As always, I highly recommend.‘24 Grant performed my AC tune up today. He was very cordial and explained everything to my satisfaction. I highly recommend.Jake serviced my ac system today. Great job & good communication.David from Comfort Mattes installed a CO2 monitor today. In addition he explained how it works and gave me some real life examples. Great, courteous service.John from Comfort Matters installed an uv air purifier on my furnace today. Great service, good price, long time customer.‘23 David provided service to my A/C today. He was very thorough & checked & rechecked to make sure it was working correctly and efficiently. A very nice & knowledgeable service technician.

  • Review 151 (2024-11-07 - Rating: 5)

    Lyndon was great! Very professional! Very friendly. Got heat back up super quick!

  • Review 152 (2024-11-30 - Rating: 5)

    Technician was very professional and knowledgeable. Fixed the issue in a timely manner. Very satisfied!

  • Review 153 (2024-07-11 - Rating: 5)

    Lyndon did my bi-annual tune up and I really appreciated the picture of the AC/furnace that he used to explain everything to me. He was the only person to use a visual aid to help better explain the issues.

  • Review 154 (2024-12-31 - Rating: 5)

    Lyndon did a great job on our furnace check up today!

  • Review 155 (2024-06-21 - Rating: 5)

    Eric was polite, engaging and knowledgeable. He was upfront about what he knew and what he didnt. He knew how to get answers for problems he hadnt encountered when dealing with my old house. As with all the people Ive dealt with at Comfort Matters, I felt well taken care of.

  • Review 156 (2023-12-14 - Rating: 5)

    We just got a new Daikin furnace and AC from Comfort Matters. High quality product and service. Nick and crew did an excellent and professional install job. After completion Nick took the time to explain everything to me. I highly recommend Comfort Matters!!

  • Review 157 (2024-10-02 - Rating: 5)

    *Updated for most recent visit.* Ive used Comfort Matters for 6 years now and they are hands down the best! All of the technicians are always friendly and they make sure to explain everything very well. 🤗 Jaydn came out today and he was amazing! I highly recommend Comfort Matters to everyone for all of your heating, cooling and plumbing needs!

  • Review 158 (2024-04-10 - Rating: 5)

    Jake from Comfort Matters performed a water heater flush and inspection this morning. He did a very good job and was friendly and professional. I ended up signing up for the annual maintenance inspection. All went well, thank you, Jim Narragon

  • Review 159 (2024-10-30 - Rating: 5)

    Comfort Matters has always been very professional and responsive to our needs. Kyle came to do our heating system maintenance. Arrived on time, did thorough review of system, answered all our questions. Very personable, knowledgeable & professional! Highly recommend!

  • Review 160 (2024-03-20 - Rating: 5)

    Both Jake and Corey came to our home to help us with a replacement plan for our old utilities. Both were incredibly knowledgeable and helpful. Our project is not easy or strait forward and they both worked to ensure we got the best service. Looking forward to continuing to work with them on our project.

  • Review 161 (2024-11-22 - Rating: 5)

    Eric was very helpful and got the furnace tune-up done quick and easy.

  • Review 162 (2024-12-10 - Rating: 5)

    Eric was great. I believe the folks at Comfort Matters are more than courteous and competent, which is important. They have also earned my trust

  • Review 163 (2024-10-18 - Rating: 5)

    Jadyn, the technician, was knowledgeable, professional, and friendly. I felt comfortable talking with him about the needs of my townhome. I continue to be impressed with the high-quality technicians that Comfort Matters employs!

  • Review 164 (2024-10-28 - Rating: 5)

    Excellent service, very professional and on time! Kyle did an awesome job with our furnance check-up, plumbing check-up and the safety inspections. Comfort Matters is a great company to work with!

  • Review 165 (2024-10-08 - Rating: 5)

    Kyle was great! Very professional, friendly, and knowledgeable. Interacted well with me, my family, and our dogs! Kyle did a great job, fast service, on time, highly recommended!!!

  • Review 166 (2024-10-25 - Rating: 5)

    Lyndon is a superstar, smart, professional and courteous. Fixed the issue thoroughly and with great care.

  • Review 167 (2024-12-03 - Rating: 5)

    Sam did an efficient job of checking the A/C and cleaning it. He went above and beyond by securing the power supply to the A/C which had apparently been loosened when siding was replaced. Very courteous and friendly.John checked the furnace and showed photos of problem areas. He explained well the remedies and expected costs. He was very pleasant and efficient.Lyndon was personable and friendly. He was very thorough and knowledgeable, even finding miswiring of our HVAC system when it was installed in 2016. We do not blame him but when many things are checked, it seems likely that many problems will be found and recommended repairs from these checks have been running well over $1000.Grant is very personable and I appreciate his showing me where a problem exists with the furnace!Bradley did an efficient and skilled replacement of our water heater after the old one leaked this morning. Many thanks to him. Also thanks to Cody who came over on short notice and diagnosed the problem as well as explaining our opinions without pressure.Lyndon returned to tune up the furnace. He is again very friendly and personable and explained things very clearly. He offered options but was polite and not pushy. He worked carefully and thoroughly. Thanks for his work!

  • Review 168 (2024-11-14 - Rating: 5)

    11-13-24Our old wall furnace quit working and Lyndon was sent to work on it. He was timely, friendly, and knew what he was doing! He got it to work and gave good tips on safety. We highly recommend Comfort Matters!

  • Review 169 (2024-12-19 - Rating: 5)

    John did a really great job on my furnace. I recommend him.

  • Review 170 (2024-05-09 - Rating: 5)

    John R. Was our technician and he was outstanding! He arrived early and had a diagnosis with options for our issue quickly. He talked through what each would be and benefits of each. He was quick, and got everything fixed right away and gave us tips that we can do to help it keep running as well as advise the condition of the entire appliance.We have used them again since and they continue to be a great company to work with!

  • Review 171 (2024-12-14 - Rating: 5)

    Service was quick and affordable. Our technician Lyndon Yang is a true professional.

  • Review 172 (2024-09-11 - Rating: 5)

    Lyndon came out and did outstanding work. He explained his maintenance actions and walked us through a few options without any pressure at all. I recommend Comfort Matters for all heating, cooling, and plumbing needs. The Comfort team members on the phone were most helpful as well for scheduling and updates.

  • Review 173 (2024-11-18 - Rating: 5)

    Frank did a great job explaining everything that needed to be done. Job was Completed on time.

  • Review 174 (2023-09-13 - Rating: 5)

    David Partyka, our Comfort Matters Service Technician; was very professional, knowledgeable, thorough and personable.He explained everything he was doing and went through the cooling system and furnace check up and safety inspection sheets with us after he was finished. He also provided specific service brochures and a quote for other services we asked about. We are very happy with the service we received from David today.

  • Review 175 (2024-12-10 - Rating: 5)

    John was very helpful and friendly. Did a great job and explained things well.

  • Review 176 (2024-05-08 - Rating: 5)

    Friendly, knowledgeable, educator!They were able to come out the same day and replace both our water softener and hot water heater.He was great at explaining everything and ensuring that we were all set!

  • Review 177 (2024-03-27 - Rating: 5)

    Jimmy did a fantastic job today. Originally he was just going to do a water heater flush. We got to talking about having the upstairs bathroom faucet replaced. I already had the new faucet on hand, and he was able to install it at the same time he was here. He did a great job. Quick, clean and efficient. He explained what needed to be done. I would highly recommend Jimmy and Comfort Matters as my goto plumber.KA

  • Review 178 (2024-12-05 - Rating: 5)

    Great company to work with. Jaydn M was great to work with very polite and knowledgeable.

  • Review 179 (2024-01-16 - Rating: 5)

    I had the privilege of meeting with Brandon today after a very short notice visit to get an estimate on a furnace replacement. Brandon was super polite and very knowledgeable about my appliance. He was very clear in answering the questions I had asked and was very informative about the operation of my current furnace. I will definitely recommend these guys! Thank you again, Brandon!

  • Review 180 (2024-08-28 - Rating: 5)

    Nick installed our new furnace and AC unit. He was very knowledgeable and did a great job with the install. He also explained the operation of unit and left some helpful comments on how to operate. We have been using Comfort matters for many years and would highly recommend them to handle all your heating and air conditioning problems.

  • Review 181 (2024-09-23 - Rating: 5)

    Anthony came out to clean the heads of my mini split system. He was knowledgeable and performed the task efficiently. Anthony is respectful and was a joy to have in my home.He will be back in the fall for mantinance. Thank you Comfort Matters for being a company that remembers your customers. 💓Was great having Anthony out to check out the boiler before winter. He is so knowledgeable and respectful. Thank you Anthony and Comfort Matters.Jake came out to drain the water heater and replaced some parts. He also gave me information on additional items I am concerned about. Jake did a great job. Thank you Jake and Comfort Matters.It was great meeting Lyndon today. He did a great job making sure the mini-split system is ready for the summer.He also looked up information on an air purification for me. Thank you Lyndon and Comfort Matters.Nathan was out this week to check the mini split. He was very good at making sure the cooling system was working as it should.He cleaned the outside unit and the filters inside. Thank you for the great service Nathan, and the conversation about the maintenance on the mini split. Hope to see you again.Josh was out today to make sure the high efficient boiler is working properly for the coming winter. Josh was punual, experienced, and friendly. He gave me information about the boiler, gauges to keep an eye on etc. Josh you did a great job, thank you!!!!!!

  • Review 182 (2024-11-13 - Rating: 5)

    John was thorough, tidy, prompt and clear with any potential concerns he has about the operation of our HVAC

  • Review 183 (2024-09-23 - Rating: 5)

    Very quick installation and good explanation of my options. Zero issues. Would definitely call on them again.

  • Review 184 (2024-01-24 - Rating: 5)

    Time for our annual furnace inspection and as always, the Comfort Matters service technician was top notch. Grant arrived on time and provided very knowledgeable and professional service. I enjoyed learning additional details about our system from him. Comfort Matters always comes through for us, from the service technicians to the office staff.

  • Review 185 (2024-09-12 - Rating: 5)

    Had our Tech Eric come out to our place for a routine inspection. He was able to find some serious problems with our dehumidifier and blower vent

  • Review 186 (2023-10-08 - Rating: 5)

    Ian was very knowledgeable, personable, was on time, and have great honest options. I was very pleased with the service I received. Prices were cheaper than others in the area but doesnt lack in quality. Had an emergency service that was needed and Comfort Matters was the only company that was able to give me an estimated arrival time out of the 20 that I called. I would highly recommend Comfort Matters. Great price, very knowledgeable, personable, and friendly service technicians, and new furnace will be installed 3 days after I called. Dont go anywhere else if they service your area!

  • Review 187 (2024-11-05 - Rating: 5)

    Lyndon was very polite, friendly, and knowledgeable. I will ask for Landon whenever I am in need of service

  • Review 188 (2024-08-22 - Rating: 5)

    I always like the service technician that have been at my home. They give details of what they did and make sound advice what will or may need to done next.

  • Review 189 (2024-09-04 - Rating: 5)

    Used their service for both plumbing and HVAC. Very good, prompt, detailed, and did exceptional work.

  • Review 190 (2024-08-23 - Rating: 5)

    Comfort matters has exceeded expectations both times they were at our house for a repair and tune up on the furnace.

  • Review 191 (2024-09-23 - Rating: 5)

    My technician, Nic Stoddard, did a wonderful job, very professional. Knew exactly what he was doing, was timely, professional, polite, courteous and did an overall exemplary job. Explained everything he did and what he recommended for the future and sent me an email with quotes for a possible new water heater we discussed along with photos of everything he did which made me feel very safe that my furnace is now running at peak efficiency. Will be hiring comfort matters in the future as well. I thought the text before he arrived with Nics bio was pretty cool. Nice company touch....Thank you Nic and may you have a wonderful holiday season with your family.Bob Wilson, satisfied customer

  • Review 192 (2024-12-31 - Rating: 5)

    Lyndon was very quick and effective. Also very kind. Thank you!

  • Review 193 (2024-01-20 - Rating: 5)

    Grant was a professional and did a great job at finding issues, correcting them or advising recommendations. I recently posted an incorrect post about Comfort Matters visit and wanted to clarify that I was wrong. My concern was clearly written out on my invoice and I overlooked it. We have purchased and have had technicians service units at our house in the past (Excellent work) and look forward to continuing with Comfort Matters in the future.

  • Review 194 (2024-01-31 - Rating: 5)

    Nathan did excellent job of furnace tuning. As he was performing the service he was explaining each and every component of why this needs to be checked. Very detailed oriented guy. Brought to attention what need to be addressed in near future. Great person. Highly recommended.

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