Southtown Plumbing & Sewer Inc

Located in Orland park, Illinois

Address: 15553 S 70th Ct, Orland Park, IL 60462, United States

Phone: +1 708-633-7350

Rating: 4.8

Services

Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2022-07-27 - Rating: 5)
Just a follow up to Southtown Plumbing and Sewer, had them out at my home today. I had water coming up onto the driveway and was concerned about what was going on.Gene from Southtown came out and they were able to rod my main stack going out to the street. He was totally professional and suggested that an outside clean-out be installed for better access because tree roots were clogging the main and it would be a constant issue. He was honest, clear and straight forward on the problem i was having, a reflection of the company itself.A no-nonsense company. Customer service answered my phone call the first time I called and always kept me in the loop on when and what time they were arriving and how the job was going.Tom and his crew are awesome, hardworking and do good quality work.I used Southtowns service for my house, my moms home and my aunts house, I would and will use Southtown Plumbing and Sewer Inc again and again.

Review 2 (2023-11-15 - Rating: 5)
Called the office and made an appointment to have a sump replaced and drain unclogged. Eugene came 2 days later. The clog was much worse than anticipated. It was very deep and not easily accessible with standard rooting. However, Eugene knew exactly what to do, and unclogged the drain, and later replaced the sump pump for a good price. Eugene is extremely knowledgeable, efficient, and professional. We will definitely use Southtown again for any plumbing problem.

Review 3 (2020-07-23 - Rating: 5)
Southtown recently completed a repair our main water line that was located right next to our basement foundation. We called and shortly after Eugene was able to come to our home and assess the problem and provided us with an estimate. They performed the job as planned for the stated price which was a good value. Eugene and his crew were very professional and efficient. The work required extensive digging and cutting through the foundation wall to make the repair. This was done with out creating any mess inside or outside of the home. Eugene communicated very well and was very reassuring to work with. We were very pleased with the quality of work. Eugene and his crew did a great job and we would highly recommend them for future work.

Review 4 (2021-11-16 - Rating: 5)
As long as they will be in business, my family will always be faithful customers. We have entrusted Southtown with our plumbing for over 20 years and we have never, by no exaggeration, have ever had a poor service experience. Kathy is always so pleasant and helpful when scheduling, and Dino, is always fast, efficient, and courteous during service calls. Their team is nothing short of amazing.

Review 5 (2023-04-22 - Rating: 5)
Had a bad sewer clog. Made appointment with Kathy, the owners wife, late afternoon. Tom the owner, came out the next day to give me an estimate. I explained to him that I had a bad experience with a previous plumbing company trying to unclog my sewer line by going through my toilets. Found out he was inexperienced. Tom and his crew,came out the next day and ended up replacing a portion of the sewer line, (which had been broken for some time), and they repaired the toilet which was left in disrepair from the previous plumbing company. Mike, one of the crew members evern adjusted the toilet so its working perfectly. If you need a plumbing company that you can trust, Southtown Plumbing and Sewage is the one. They are family owned and operated. Thats why I believe its a company that you can trust.

Review 6 (2024-01-12 - Rating: 5)
Southtown was great, they were able to get me a quote same day. When they performed the work Tom and his staff were incredibly friendly and efficient

Review 7 (2015-04-30 - Rating: 5)
I had a major back-up in my main sewer line. Called Southtown Plumbing after I cleared it once. They came out right away on a Sunday morning and told me my sewer line was cracked at the foundation outside. My wife and I checked around that day and realized they gave us the best price to fix it - and saw they had a good reputation. They started first thing Monday morning. They pulled all the necessary permits that morning. I was worried my landscaping and front yard would be trashed. To my surprise they kept the digging (all by hand) and disrupted area to a minimum. By the time I got home from work that day, they were finished and had everything put back as if they were never even there. I only have mulch beds and some bushes, so may be different if you have a lot of rock or landscaping block, but I couldnt have been happier. They take pride in their work and took care of my house - you couldnt tell they were inside my home where they had to go through the foundation wall. Very clean and considerate. They exceeded my expectations and will use only them in the future for my plumbing needs. Contractors should take a lesson from these guys - first rate, top notch company.

Review 8 (2019-08-07 - Rating: 5)
Great service, great prices. Look no further. Their employees are always professional and knowledgeable. My family and friends have used Southtown Plumbing for years and we have always had a great experience. Call them today and you will see why they are the best.

Review 9 (2014-05-14 - Rating: 5)
I have been using Southtown Plumbing for years and they are always quick to respond, professional and get the job done right the first time. I called yesterday about my sump pump running non-stop. They were here within an hour and replaced the pump and the check valve. Highly recommended!

Review 10 (2022-07-24 - Rating: 5)
Southtown Plumbing helped me with a new sump pump after my crawl space flooded. Gave me info for Chicago Water and Fire to pump out the water and came the very next day to install new sump pump. Highly recommend them!

Review 11 (2019-08-31 - Rating: 5)
They got right back to me - unlike some of their competitors. The owner, Tom, was very professional. He gave me an estimate, and their were no hidden charges. He brought a crew to minimize the time of dislocation. Everyone I talked to said I got a great deal for the price, and I was happy with the work and the crew.

Review 12 (2021-03-15 - Rating: 5)
We totally agree with all the 5 Star ratings.Southtown Plumbing is professional, efficient, neat, and prompt from the get-go of Kathy answering their office phone to the completion of the job by their plumbers (Eugene & Mike, in this case :-).We are truly satisfied with Southtown solving our various plumbing issues.

Review 13 (2017-06-28 - Rating: 5)
Cant say enough great things about the dedication and work that Southtown Plumbing did for us. We were on our 3rd plumber; which after working with Tom and Mike seemed like a normal job, and Southtown came to the rescue. They were at our house the next morning and starting the work that day! They went above and beyond to help in every possible way and offered wonderful advice for preventative measures for the future. Our sewage back up was devastating after only living in our new house for 3 weeks; but Southtown saved the day! Definitely recoomend for any plumbing or sewer need!

Review 14 (2017-12-04 - Rating: 5)
Called Southtown on a Friday evening and they were at my house Saturday morning. Within an hour, they were able to diagnose the issue I was having, and Im going to be scheduling them to do the work. Super friendly, super efficient, and honest. I will call these guys every time for my plumbing needs.

Review 15 (2024-10-05 - Rating: 5)
We had 2 different plumbers out. 1st said he fixed a toilet leak and made it worse. 2nd wanted to charge 2000 to fix the leak. Called South Town for another opinion Dino saw the problem right away and fixed it. And the price wasnt even close to what the 2nd plumber wanted. I will definitely call South Town again

Review 16 (2021-04-01 - Rating: 5)
We had Eugene come out today to install a new vanity for us. He and Mike did a great job. We will definitely call them if we ever need a plumber again.

Review 17 (2018-11-20 - Rating: 5)
Great service! They were able to come right out! Eugene is very honest and does not try to sell you something you dont need . Very reasonable prices!Will always call them for our plumbing issues from now on!

Review 18 (2021-12-31 - Rating: 5)
So far so good, have the right equipment and big enough to clean the pipes properly, job is guarantee for at least 30 days, friendly staff who took the time to explain everything that was done. We are very please with their services. Will call again.

Review 19 (2023-12-19 - Rating: 5)
Have used them several times. Arrives when scheduled and completes the job quickly. Cracked strainer replaced.

Review 20 (2017-07-25 - Rating: 5)
Efficient removal of dead sump pump and replacement with new. Had opportunity to test the pump with over 1.9 of rain.Its a satisfying sound to hear the unit humming away! Thank you.

Review 21 (2017-07-25 - Rating: 5)
Best plumbing company Ive ever used. Prompt service and extremely professional.We have used there services multiple times.

Review 22 (2019-03-30 - Rating: 5)
I called Tom at Southtown Plumbing for a second opinion on a possible messy sewer job, that turned out to be not needed, having shown me on their camera. What a relief! Thank you Tom!

Review 23 (2018-02-01 - Rating: 5)
I highly recommend. Great service, they came right out & the price was more than fair. Will definately call them next time.

Review 24 (2022-08-02 - Rating: 5)
Extremely responsive, knowledgeable, and great pricing. Will continue to use them in the future. Highly recommend!!

Review 25 (2024-01-01 - Rating: 5)
Always a pleasure to do business with Southtown. The plumbers are knowledgeable and courteous. They give you a fair price.