Roto-Rooter Plumbing & Water Cleanup

Located in Orland park, Illinois

Address: 18404 116th Ave Ste E, Orland Park, IL 60467, United States

Phone: +1 708-215-2227

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-05 - Rating: 5)
As a property manager, January 04, 2025 started off as a a horrible nightmare! For the past few days one of the tenants had a clogged toilet and tub and everything was backing up in her 1st floor apartment and the entire basement area was flood from the main line. I called Roto Rooters and the supervisor sent out a technician name Tony. Tony came out and assessed the problem, he pulled up the toilet and immediately went to work doing a full rod out. After he finished, he reinstalled the toilet, cleaned up the mess in the tenant’s bathroom and explained to me the next step to take and options we would take to avoid this issue happing again. All the water is gone, all toilets, tubs and sinks are working properly and the tenants, landlord and I are extremely happy we got the opportunity to work with Tony! Tony thank you so much agin for your expertise, knowledge and skills and Roto Rooters for your amazing services and customers service.

Review 2 (2025-01-07 - Rating: 5)
I called roto-rooter for a dishwasher that was leaking water. From start to finish they were exceptional. They were able to come out the next day and work around my schedule. Eduardo was are technician and realized the issue in a matter of minutes and after testing the washer a few times to make sure the problem was fixed it was complete. He took the time to explain everything and gave me a few preventative tips to make sure the problem doesn’t return. He was very professional and was a pleasure to meet. I would recommend them to anyone who appreciates great service.

Review 3 (2024-08-27 - Rating: 5)
My experience with Khaden H. Was excellent replaced my shower cartridge in my tub an installed a new shower massage head my Pfizer part was discontinued an he found the part for me online at another store which I was able to order an have it delivered overnight an he was very detailed an skilled in providing excelling work . He will be the only one I use for all my plumbing needs plus he cleans up when he finishes his work I’m very happy to enjoy hot water again in my bath tub a shower . Thank you Khaden

Review 4 (2024-12-06 - Rating: 5)
My kitchen sink drain was leaking, so I called Roto-Rooter. They could have come out the same day I called, but I opted for the very next day. A very nice, clean, neat, and knowledgeable young man arrived on time. He left for a few minutes to go purchase a new drain, and when he came back he was finished fixing my drain, in just one half hour. I couldnt be happier. Have used them many times over the years. They have even fixed mistakes, other plumbers have caused in the past. Our opinion is, if you want it fixed correctly, call Roto-Rooter. Their work is even guaranteed for 1 year, and if they need to come back out for the same problem within that year, it is free.

Review 5 (2024-12-14 - Rating: 5)
Excellent scheduling and communication. The worker was very cooperative and not pushy like some might be. I strongly recommend this company for the timeliness, quality of the work and pricing. I will recommend them to my family.

Review 6 (2024-08-28 - Rating: 5)
The technician Khaden did his job and was very nice and professional. He explained what happened in my situation. I wished the prices were more affordable, but we had to get this line cleared. I would recommend them, but be prepared for the pricing. I guess it’s the normal price now since everything has gone up since the last time we had work done. It was just a bit of a sticker shock. At least I get a 6 month warranty on the work! Whereas if you have some other independent person, they might not come back or try to charge you again if it wasn’t done the right way.

Review 7 (2024-08-21 - Rating: 5)
Johnathan has a pleasant personality. He was also professional. He brought a friendly attitude to the job. He explained various parts of the job that he was performing. I feel that he gave me great service. If ever I need Roto Rooter again, I will be asking for him. He constantly explained what he was doing and why. I feel he like he did a good job. He laughed at my jokes.

Review 8 (2024-08-23 - Rating: 5)
Khaden and Israel came and did a wonderful job. Very professional and respectful of my home. They kept me informed throughout the whole process and gave me tips on how to prevent my issues from returning. They wore boot covers to protect my carpet and worked very quickly and efficiently. Would highly recommend this techs work on your homes.

Review 9 (2024-08-28 - Rating: 5)
I had a fantastic experience with Karim and Roto-Rooter. From start to finish, their service was exceptional. Karim arrived on time, which was greatly appreciated, and went above and beyond in fixing my waterline. The quality of his work was top-notch, and his customer service was outstanding. I highly recommend him to anyone in need of plumbing services!

Review 10 (2024-08-27 - Rating: 5)
Can’t complain. Set up the appointment at midnight online and Joe arrived at 10 am the next morning. Very friendly and knew exactly what the issue was. Only complaint is I wish it was a bit cheaper 😅 but great to get fast and good service- especially when it’s so hot out!

Review 11 (2024-08-31 - Rating: 5)
You guys were a life saver! Holiday weekend, I was away, the sump pump goes out while just my hubby home and you guys jumped in to save the day. You were at our house within like 35 minutes, explained all possible options and installed everything quickly and cleanly. Can’t think you enough!!

Review 12 (2025-01-07 - Rating: 5)
Roto Rooter is our first choice for plumbing situations. Plumbers are available when you need them, are on time and professional. We don’t hesitate to call Roto Rooter when we need them.

Review 13 (2024-12-19 - Rating: 5)
Good morning and Happy Holidays! I had the pleasure of meeting a young man named Kadean who works for Roto-Rooter Plumbing. Kadean assessed the problem and explained to me step by step what was going on with the clogging of my kitchen sink. He was patient and persistent in getting the problem resolved. Thank you, Kadean! I will be requesting your services again if needed.Angie

Review 14 (2024-08-23 - Rating: 5)
Super nice dispatcher when we called with an emergency situation. She was so empathetic and got someone out to us within 45 minutes. The technician was very kind and got the job done quickly!

Review 15 (2024-08-31 - Rating: 5)
My man Tyriek was so polite, professional and extremely knowledgeable! That technician an a HUGE asset to your company! Solved the drain issue and tested to make sure it was done right. I’m very impressed and will continue to use this company as they are doing ALL the right things and hiring the right people!!!!!

Review 16 (2024-12-06 - Rating: 5)
Kavontc and Ali did a great job. They new right away what they needed to do. Happy to say , they left a very clean work area.I always call Roto-Rooter for pluming needs for over 20years

Review 17 (2025-01-08 - Rating: 5)
I have used their services a couple of times and they are always quick and get the job done well. They are very good at explaining what caused your plumbing issue as well.

Review 18 (2024-08-31 - Rating: 5)
We recently had a serious plumbing issue in our condo that had been causing repeated backups for quite some time. After multiple visits from different plumbers who couldn’t pinpoint the problem, Nick came to the rescue. He was thorough, professional, and incredibly knowledgeable.During his inspection, Nick discovered that the blockage was caused by improper disposal of paper towels and other non-flushable items in the building’s plumbing system. Thanks to his expertise, he not only identified the root cause but also provided us with clear guidance on how to prevent future issues.We are so grateful for his dedication and quick resolution of what had been a long-standing problem. I highly recommend Nick to anyone in need of a reliable and skilled plumber. He truly went above and beyond to ensure our plumbing is back in working order.

Review 19 (2024-08-25 - Rating: 5)
We had a late Saturday back up issue. Gave them a call and Tim came out at the time quoted. He checked out our issue and resolved it in a timely manner. Very happy and satisfied!

Review 20 (2024-08-23 - Rating: 5)
Azze came to my mother’s house today to fix an issue that another plumber could not fix. The job was a difficult one and he stayed at it until everything was working again. The service he gave was exceptional. This was our first experience using Roto-Rooter and due to the great service we received from Azze we will not only be loyal customers but also recommend them to our friends.

Review 21 (2024-10-04 - Rating: 5)
The prices have increased due to economic factors but service is always dependable. Servicer was very friendly and efficient! Got the sump pump replaced in reasonable time frame. Can always trust RR to come out for my plumbing issues!

Review 22 (2024-09-03 - Rating: 5)
Had to have RR back for another clog/pipe backup but thankfully this time no water/sewage damage. Tim was very thorough and patient explaining why this may have been happening again even though we’d had RR out just in June. He called for a camera guy and made sure that service person was confirmed on his way before he left. He rodded our line twice with different size blades to double check his initial assessment. The camera guy, Mauricio, confirmed what Tim correctly suspected (calcified cast iron pipes). Mauricio walked me through the options to descale the pipes and was transparent about cost and levels of disruption to our living space for each option. I appreciated very much that they were so patient & thorough and explained things so well late in the afternoon /early in the evening on a Saturday of a holiday weekend. Good humored, good natured, considerate of my home and that I was in the middle of getting dinner served to my teen & tween—just wonderful service.

Review 23 (2024-09-03 - Rating: 5)
My toilet was clogged and despite repeat plunging, we just couldnt clear. I contacted Roto-Rooter and they came out within a few hours and took care of my issue in a matter of minutes. I appreciate the follow-up instructions on how to avoid this issue in the future. This is a reliable company. Thank you

Review 24 (2024-08-29 - Rating: 5)
Very quick response. Service tech Leonard was onsite within 45 minutes. Assessed problem and provided an estimate. Work was completed. Leonard was very friendly and knowledgeable and provided updates throughout appointment. Very satisfied.

Review 25 (2024-09-01 - Rating: 5)
DeShaun was a great employee. He was very knowledgeable and help us with our issue in a quick and easy manner. 10/10 I hope if I ever have a problem to get him again.

Review 26 (2024-09-01 - Rating: 5)
Tyriek was great! I had water backing up in the basement and I was worried about getting someone over quickly. Tyriek was here within 45 minutes and was able to get the job done. He was very helpful in explaining everything to me as well!

Review 27 (2024-09-02 - Rating: 5)
Erlin was professional and personable. He did a great job making five passes through the sewer pipe until all tree roots were eliminated. This was the fourth company I have called in the past seven years and the only one I would use again.

Review 28 (2024-11-17 - Rating: 5)
We needed a dishwasher to be un-installed same day, and Roto-Rooter was in my kitchen within hours. The technician was professional and knowledgeable. A+++ service.

Review 29 (2024-08-27 - Rating: 5)
Timothy responded much faster than I expected and was very friendly. He fixed our emergency issue and made recommendations for a longer term solution that would be more affordable.

Review 30 (2024-09-03 - Rating: 5)
Roto-Rooter 24/7 emergency service has been a life saver for my home and business. The technicians are always knowledgeable, service guaranteed by warranty and available whenever you need them. Thank you Roto-Rooter for your excellent customer service and support!

Review 31 (2024-09-03 - Rating: 5)
Awesome experience. An annoying situation was resolved within a couple hours due to their swift response to a night call on Labor Day! Much appreciated and would use their service again!

Review 32 (2024-08-22 - Rating: 5)
Khaden H. Worked really hard to identify the issues I had my sewer line. He was very informative, polite and patient with every question I had. Khaden broke down every problem in detail so that I could understand what I needed to be done. I was very impressed with his work today! This guy deserves a raise!

Review 33 (2024-08-27 - Rating: 5)
If I could give more than a 5 star rating to Heto, I would! Heto was very professional from the time I answered the door until he left our home. He was thorough in his search of our water leak and went above and beyond in his explanation during the process. I can’t thank him enough for his professionalism!

Review 34 (2024-08-30 - Rating: 5)
John was fantastic. He was knowledgeable, efficient, and explained all aspects of the work he was doing. I have used Roto-Rooter many times and have never been disappointed.

Review 35 (2024-08-23 - Rating: 5)
Jonathan did an amazing job, came out addressed the issue super fast and was able to give me a a fair price for the clean out of the main sewer drain, defintely will be using roto rooter again

Review 36 (2025-01-01 - Rating: 5)
Tim, my technician was excellent. Very knowledgeable and had terrific customer service!

Review 37 (2024-08-21 - Rating: 5)
Heto from from the Chicago Market location did a stellar job fixing a broken shower cartridge that had leaked for weeks. He was on time, very nice, and did great work. Thank you!

Review 38 (2024-06-20 - Rating: 5)
Scheduling a same day visit was easy and the tech showed up on time and did an excellent job scoping the work before he did anything and fully explained what he was going to try and why - his fix was immediate and he thoroughly tested before cleaning up and leaving. Probably one of the most efficient service calls of any kind we have experienced in the 20+ years we have lived in our house. Thank you!

Review 39 (2025-01-06 - Rating: 5)
The technician was extremely helpful in recommending the solution to the issues and performed the repairs quickly with quality.

Review 40 (2024-08-24 - Rating: 5)
Needed my sewer line jetted out and Nick saved the day. He was able to clear the line and get all of the debris removed. Thank you Nick appreciate your service

Review 41 (2024-08-26 - Rating: 5)
Ervist was awesome! He fixed our leaky bathtub in no time and gave us some good tips for maintenance. Would highly recommend!

Review 42 (2024-07-22 - Rating: 5)
Herman was the agent who came to my home. This man went above and beyond to clear the blockage in my sewer line. Due to his diligence, the blockage was cleared. The price was sort of high but I was glad to pay it because Herman was so determined to clear the blockage. Kudos Herman. I thank you so much for what you did and may God bless you for your service.

Review 43 (2024-08-30 - Rating: 5)
Khaden was on time, he was outgoing and pleasant and he was efficient and knowledgeable. I definitely recommend him and Roto-Rooter for sewer services.

Review 44 (2024-09-03 - Rating: 5)
They were great, coming out so quick on the holiday. And thank you for the working with me on the price. I’m very grateful for your service.

Review 45 (2025-01-04 - Rating: 5)
Excellent work, efficient, upfront about cost and possible eventualities, very professional, and a nice man.

Review 46 (2024-06-19 - Rating: 5)
Dante was very polite and professional. He came in and detailed everything that he observed very thoroughly. He remained respectful and professional throughout the entire process. That man deserves a raise!!!! He did an amazing job as well and double checked his work upon completion.

Review 47 (2024-06-15 - Rating: 5)
Patricio from Roto Rooter was professional, and highly skilled. He quickly identified and fixed the issue with my plumbing, ensuring everything was in perfect working order. The pricing was fair. I highly recommend him for any plumbing needs!

Review 48 (2024-09-03 - Rating: 5)
Dante did a great job in repairing my fathers kitchen sink. I would definitely recommend Roto-Roter to family and friends.Mario

Review 49 (2024-08-22 - Rating: 5)
Teck made it on timeTeck was very professional/ clean.Teck explained very well.Teck was well knowledgeableWe will recommend RR to our friends and our community.

Review 50 (2024-08-27 - Rating: 5)
Jon was very professional and throughly explained the service provided. I’m very pleased and if I need any future services, I hope to have Jon again!

Review 51 (2024-05-18 - Rating: 5)
This is the 3rd time I have used roti-rooter. They come out 7 days a week within an hour or so after the call. The technicians are courteous and knowledgeable. I live in an area with many mature trees they create issues in the sewer line. A few times with water backing up into a tub and shower. Going forward I will be doing a once a year call so that it doesnt get to that point. I highly recommend.

Review 52 (2024-09-02 - Rating: 5)
Really pleased with the service that Dante performed. Got here in less than an hour & fixed the problem. We will use him & Roto Rooter again. Thank you.

Review 53 (2024-08-22 - Rating: 5)
Joe G showed up on time and solved our problem that nobody else could do that went back to 2008. I highly recommend Roto-Rooter to anybody. Hopefully you get Joe.

Review 54 (2024-06-19 - Rating: 5)
Ed #5256 was fantastic! Efficient, and polite. I truly appreciate him arriving promptly and getting things done in a timely fashion. He knew I had an event to go to, and kept that in mine. Thanks again Ed!!!

Review 55 (2024-06-19 - Rating: 5)
Mat & John were very professional, personable, knowledgeable and thorough with everything they said and accomplished. Their work is exceptional and appreciated. I would recommend them highly.

Review 56 (2024-06-14 - Rating: 5)
My Tech-Joe just now was just awesome on rodding out for preventive measures our main sewer clean out drain. He was prompt, friendly, professional & honest about our work being done! 5 ⭐️’s all the way!! D.p.

Review 57 (2024-06-13 - Rating: 5)
Jorge was great. He told me exactly what we needed to do. He said they don’t offer the service but told me who I needed to contact. Very honest and very nice.

Review 58 (2024-06-18 - Rating: 5)
Jorge, was absolutely fantastic! Had to run two different lines to solve the problem. Put in all the extra effort to make sure that the clog was completely removed. I would highly recommend Jorge.

Review 59 (2024-06-19 - Rating: 5)
Dante was very thorough with explaining the issue and the solution to the problem. He was very respectful and professional throughout our encounter with him and did a great job as well.

Review 60 (2024-07-12 - Rating: 5)
Excellent service. I highly recommend. Tech that came out was very helpful and knowledgeable. Tyler Taylor went above and beyond to make sure everything was right. A+++

Review 61 (2024-06-15 - Rating: 5)
Khaden did a wonderful job. He opened my drain and it’s working perfectly. He was professional and well knowledge about the service he provided.

Review 62 (2024-08-31 - Rating: 5)
Tony did an excellent job. He was neat,efficient, and customer friendly.

Review 63 (2024-03-03 - Rating: 5)
Had an ejector pump issue on a Saturday night and needed fast service due to up coming travel. The dispatcher was helpful and friendly and made sure to schedule someone for early Sunday morning. Helo, the repairman, explained my options and was thorough, neat and personable.

Review 64 (2024-06-23 - Rating: 5)
Danny arrived on schedule, explained that he first needed to verify the tub’s drain had a P-trap and why, after which he quickly got out his equipment and cleared the drain. He was professional, polite, prompt and efficient.

Review 65 (2024-08-24 - Rating: 5)
Kaden was professional and polite. My plumbing issues were resolved. I will recommend your service to others.

Review 66 (2024-02-29 - Rating: 5)
Man where do I start THIS MAN STEPHEN IS AWESOME IT TOOK HIM LESS THAN 30 minutes to restore our water from a PIPE BURSTING JAN 15, 2024 we had no water for months! They are AFFORDABLE FAST FRIENDLY AND HELPFUL! I recommend them REAL TALK! I can take a shower now in my own home! Love you truly

Review 67 (2024-09-27 - Rating: 5)
The service was excellent, each tech did what was expected and even more to help fix the problem and go beyond what was asked

Review 68 (2024-05-03 - Rating: 5)
We had an issue with the main line becoming clogged where no water was draining from the house. Roto Rooter arrived within 2 hours. There was a plumber and field supervisor who were able to clear the main line and were extremely pleasant and professional.

Review 69 (2025-01-06 - Rating: 5)
I had a sewer problem and they came out fast they secured the problem and went over the issue step by step i am very pleased with the service

Review 70 (2024-06-14 - Rating: 5)
ID:7293Jonathan was prompt, professional, and went above and beyond to fix our clogged sewer main. Was an absolute pleasure working with, and will gladly call for any future issues. Thanks Jonathan!

Review 71 (2024-02-28 - Rating: 5)
Scheduling dispatch was quick and easy. This team is incredibly efficient, and not to mention mindful of your home and belongings with excess water clean up. Highly recommend. Thoroughly impressed with the the level of customer service and care.

Review 72 (2024-09-02 - Rating: 5)
Thanks for the quick response, and a huge thanks to Tyriek for being courteous, knowledgeable, thorough and transparent. My sink is once again a sink, no longer a basin.

Review 73 (2024-05-10 - Rating: 5)
As I stated before in my review, the young man that serviced my home was exceptional. He was timely, it was JESUS CHRIST FROM NAZARETH who provided the essential timing as well as gave the wisdom to be where this company was when in need.Thank you 🙏🏾👊🏾🙏🏾!

Review 74 (2023-12-29 - Rating: 5)
Stephen from Roto-Rooter was awesome! He expertly diagnosed my issue, was prompt with service, and willing to go out not once, but twice to retrieve necessary parts for me. I have never had a bad experience with Roto Rooter. Thanks a million!

Review 75 (2024-06-24 - Rating: 5)
Our job took several days and all individuals arrived when promised.All the staff were friendly and hard working. I would definitely use this service again.

Review 76 (2024-02-29 - Rating: 5)
It’s typically very hard to find tradesmen and mechanics that you can trust or ones that won’t try to price gouge you. I had an emergency plumbing issue last night and JP from Roto Rooter was able to get here within 90 minutes and I wasn’t charged an emergency fee.As soon as he got here, he took his time to check everything out and to explain everything to me. I immediately felt like I could trust JP. He made the whole process smooth and easy and was in and out.If you have a plumbing issue, I would highly recommend Roto Rooter and asking for JP if you’re in the Carpentersville area.

Review 77 (2024-08-26 - Rating: 5)
Did a wonderful job. Diagnosed the problem really quickly, helpful, and extremely professional.Thanks so much!

Review 78 (2023-10-10 - Rating: 5)
Jeremiah and Tony explained each process as they did the job, work was very personable and professional, quick and too the point. Everything was unclogged and they corrected what was wrong. They even laid down tarps and Cleaned up after themselves and I definitely would recommend them for service providers. They worked great as a team. ☺️

Review 79 (2024-08-26 - Rating: 5)
Daniel was very efficient and made sure everything was good and cleaned up after he was done. Very professional

Review 80 (2023-09-25 - Rating: 5)
Joshua was awesome! Very professional came out on a Sunday. I knew it was going to be expensive. After he told me how much it was going to be it was a little bit out of my price range and he made every effort and did what he could to make the price come down for me! on top of that he did a great job. What more can you ask for in a person and a business. I will definitely be using them again.

Review 81 (2024-03-11 - Rating: 5)
The young man was very helpful. He got things flowing and most of all it didnt cost as much as other people. Were trying to charge me. Yes, I will recommend you guys to family and friends

Review 82 (2024-09-01 - Rating: 5)
Fidan & Team were knowledgeable& informative! They fixed my clogged sweater line with quick response.

Review 83 (2024-09-03 - Rating: 5)
Fast service. Leonard was very informative and very nice. Would hire for the job again!

Review 84 (2023-08-14 - Rating: 5)
I am pleased with the service I received from beginning to end and so thankful that they were able to come out on a Sunday with no extra fees and free inspection. Setting up an appointment over the phone was easy, the lady I spoke with was very kind. They gave me a 2 hour window of estimated time of arrival. I received a call ahead of time notifying me that the plumber was on the way. The plumber, Joshua was very kind and explained what he was going to do. The price quote was a bit high but we figured things out. He was able to unclog the drains within an hour. With this positive experience, I would recommend them for sure.

Review 85 (2024-08-23 - Rating: 5)
Very kind and polite, did a great job and made sure that I was informed about everything.

Review 86 (2023-10-11 - Rating: 5)
Vangelis (#6289) was amazing. He came out to change our sump pump, then had to come back out the following day when a leak in our hot water heater happened as well. He was professional, knowledgeable, efficient, and did his best to ensure the best price for the parts and service.

Review 87 (2024-03-04 - Rating: 5)
Had a kitchen sink emergency tonight and have Roto-Rooter a call. 30 minutes later, John arrived and cleaned out the sink line. John is friendly and has great sink-side manners! The sink is draining again as it should be and Im very happy with the service.

Review 88 (2023-10-02 - Rating: 5)
Excellent service timely and professional! At a good price, Technician Tony has been to my home before and knew exactly where to go, and what to do to get our drain running smooth again! I would highly recommend Roto Rooter to anyone, especially if the send Tony out!

Review 89 (2024-08-24 - Rating: 5)
Excellent, helpful experience. Very professional, courteous and friendly. Highly recommend!

Review 90 (2024-09-02 - Rating: 5)
John was kind and knowledgeable. Helped our clogged drain in the basement and toilet upstairs!

Review 91 (2023-12-29 - Rating: 5)
Called after getting an excessive quote from a leading national plumbing company. They quoted a fee 400 percent more than the same service provided just 5 years ago. Roto Rooter quoted a comparable fee that was expected and did same day service. I would use them again since they are reliable and dependable at a fair rate. Thank you!

Review 92 (2024-08-28 - Rating: 5)
Ed 5256Ed was very professional and pleasant. He is an asset to your company.

Review 93 (2023-09-08 - Rating: 5)
They came well within the appointment widow. In fact, it took perhaps 45 minutes to complete the job and the job was finished by the end of the appointment window. The plumber took his time to assess the problem (completely clogged drainage/sewage system). He gave me an estimate based on a similar service I had done months ago. He determined a more effective, efficient, and less costly means (saving me $350) to correct the problem. I would recommend him to all of my family and friends.

Review 94 (2023-06-12 - Rating: 4)
Joshua was professional about his work. He was friendly and answered all my questions. He also applied a decent discount to the bill. It still was more than I would have liked to have paid, but it was nice he did it. The dispatchers for Roto-Rooter did a decent job of continuing to update me on Joshua. Getting over to me but it was several hours after the service window when they said he would arrive. That part really wasnt Joshs phone as much as this dispatcher that wasnt on top of things.

Review 95 (2024-03-22 - Rating: 5)
Vangelis 6289 was knowledgeable and resolved my plumbing issues in no time. He discussed best practices and had great customer service skills. Thank you, Roto Rooter!

Review 96 (2024-01-19 - Rating: 5)
Roto-Rooter had an excellent response with an appointment the same day! They worked with me on the price, which made it affordable. I would recommend them forever. Mr Tracy Burkins

Review 97 (2024-06-15 - Rating: 5)
Jorge was very clear about our problem and how to maintain healthy pipes moving forward. There were no hidden costs, charges matched exactly as he explained.

Review 98 (2023-10-12 - Rating: 5)
Karim was very professional, friendly, and efficient. Showed up on time and very knowledgeable about the plumbing issue at hand. He finished the job within the hour and cleaned up after himself and wore shoe covers. He also offered helpful advice on plumbing questions that I had. Would recommend.

Review 99 (2023-10-12 - Rating: 5)
Richard was very professional from the beginning and detailed what my issue was. I liked it when the cost was brought up after his analysis and before work was started. And best of all, gave me directions on how to prevent the issue from happening in the future.

Review 100 (2024-06-14 - Rating: 5)
Great service. Khaden was very friendly and informative. I bought a preventive treatment to help the rest of the house Give this man a raise!

Review 101 (2023-09-30 - Rating: 5)
Tyriek was on time and ready to work. He was polite and resolved the drain problem while explaining what caused it and what to do about it. His attention to detail was great considering most companies are just house hopping. I recommend Roto-Rooter, especially because they guarantee their work for six months. Pricing, after discount coupons, was fair and on par with different quotes for performing the same work. I think my house is out to get me, it only has problems on weekends and off-hours... 🤷🏻‍♂️.

Review 102 (2024-07-27 - Rating: 4)
Very professional and versatile scheduling, I would highly recommend Roto Rooter to everyone.

Review 103 (2024-09-02 - Rating: 5)
Jonathan was very good explaining my problems and did an excellent job

Review 104 (2023-07-12 - Rating: 5)
I had Joshua come out, to take a look at the draining problem at our new house. He was respect, and polite. He was knowledgeable, and still humble enough to get a second opinion. Worked diligently, and cleaned everything up in his work area.Id definitely recommend!

Review 105 (2024-05-05 - Rating: 5)
Jesus was professional and knew how to solve my problem. Roto rooter was able to come out on the same day and fix the newly installed system that I had US Waterproofing install and their system failed. Thank you to Roto rooter! And to the plumber, Jesus.

Review 106 (2024-07-26 - Rating: 5)
Very professional , not stone left unturned did not leave until problem was solved. Very happy customer

Review 107 (2023-10-03 - Rating: 5)
Karim & his partner got here late on a weeknight and got the job done within an hour. They were very kind and insightful on the work they weee doing. Karin insisted on cleaning the debris before he left. Would definitely recommend!

Review 108 (2023-04-28 - Rating: 5)
I had them out two days worth trying to fix the problem I had with the tree roots. The third day I needed extensive work done. Everyone I met was kind and courteous . I appreciate how hard they tried, in the end when it came to the extensive work, it was a financial bite but it wasn’t their fault. I will continue to use this company if I need them in the future. I highly recommend them.

Review 109 (2023-08-05 - Rating: 5)
Tony was super awesome! He was a nice guy answered all my questions and even let me watch what he was doing. The price was a bit high but I needed it fixed asap.

Review 110 (2024-09-03 - Rating: 5)
Extremely happy with the service will call if we ever have another issue

Review 111 (2024-09-07 - Rating: 5)
Erlin did a wonderful job. He was very thorough and persevered until the problem was found and completed the job.RJJ. 8/31/2024

Review 112 (2023-11-27 - Rating: 5)
My roto rooter tech was awesome despite the messy mess he had to deal with on a Monday evening… He was pleasant, polite & professional… He gave me some good advice & tips what to do moving forward to help with my reoccurring issue. Thanks Karim for your help.. Greatly appreciated

Review 113 (2023-10-12 - Rating: 5)
Outstanding service and experience! We called Roto Rooter this afternoon after trying and failing to fix our clogged toilet ourselves. Tyriek arrived within less than an hour and was polite, professional and explained everything very thoroughly. He did a great job and our bathroom (thankfully) is back in order! Thanks, Tyriek and Roto Rooter!!

Review 114 (2024-08-28 - Rating: 5)
Nice and quick, fixed issue and gave tips to help prevent issue from occuring again.

Review 115 (2023-04-08 - Rating: 5)
My experience was 100% positive. The tech was there for almost 3 hours dealing with a variety of issues, as my old house has less-than-typical construction. Every bit of work done was completely explained to me, including the cost, before any work was done. I will definitely use Roto-Rooter the next time I have a plumbing issue.

Review 116 (2024-08-24 - Rating: 5)
Very professional and clean. Knowledgeable plumber. Would definitely use again.

Review 117 (2024-03-04 - Rating: 5)
They arrived quickly. Took their time to assess the problem and fix it. The team was amazing. Explained everything and very easy to work with.

Review 118 (2024-03-01 - Rating: 5)
Patricio was amazing and was also fast and efficient. Showed up on time great manners as well. Will be calling again soon to finish bathroom downstairs.

Review 119 (2024-02-27 - Rating: 5)
Ed Covarrubias was amazing and helped me learn how to treat and be preventative care with my sumppump and plumbing information! Highly recommend Ed and company. Knowledgeable and quick respond and solve problem. Thank you!

Review 120 (2023-10-02 - Rating: 5)
Technician (Kemal)was very professional and completed job in timely manner. Worked with me on pricing. After placing first call technician was dispatched right away. Will definitely use for future service if needed.

Review 121 (2024-09-02 - Rating: 5)
Daniel handled the problem on a holiday weekend. Quick,clean and thank you very much.

Review 122 (2024-06-17 - Rating: 5)
Jonathan went above and beyond to clear my clogged system — got to the very root of the issue so I won’t have problems again. Fantastic!

Review 123 (2024-08-28 - Rating: 5)
Great job,guys were polite and professional. Cleaned up afterwards.Thank again!

Review 124 (2023-10-02 - Rating: 5)
This was the best service Ive ever had. Spiro arrived on time, explained to me exactly what the issue was, and had me fixed up in no time. I would definitely recommend to everyone, and I will be using them again.

Review 125 (2023-10-02 - Rating: 5)
Cy was extremely friendly, professional, and helpful in replacing our water heater. He helped us find all the materials needed from the store, and was very efficient in replacing the water heater. Would definitely love to work with him in the future.

Review 126 (2023-07-08 - Rating: 5)
Roto-Rooter of Schaumburg is a phenomenal example of how an emergency response crew should respond. They came out quickly, the technician was very skilled and knowledgeable about what he faced and what needed to be done immediately. He made the decision to call for support of a team of professionals who quickly arrived to assist him and help clean up the mess. This team worked together like all-stars to get the problem solved and help me with my insurance claim. I was so happy that I made a call to them. They protected my home from any further damage and made a great repair. I don’t think that anyone else could have done the job with such efficiency and thoroughness as Roto-Rooter. Everyone who came out to complete the work were fantastic to work with. I highly recommend Roto-Rooter of Schaumburg for your plumbing drain work. This was an enormous job and it was super smooth with their service.

Review 127 (2024-06-18 - Rating: 5)
Trisshaun arrived timely and was thorough in his assessment and repair recommendation for my issue.

Review 128 (2024-03-02 - Rating: 5)
Tim was great . The mainline pipe was clog and he got the pipe unclogged. Went through multiple time to make sure no other debris were in the pipes. Great service

Review 129 (2024-09-05 - Rating: 5)
Quick and professional service. Technician was pleasant to work with.

Review 130 (2024-06-18 - Rating: 5)
Tony did an amazing job. Quick, efficient, and handled the situation in a timely manner.

Review 131 (2022-06-04 - Rating: 4)
David was awesome! He was very professional and informative. His service was 5 star. As for the business itself, I was dissatisfied with the confusion regarding scheduling. I booked service for a Saturday morning the day before. I was immediately contacted and informed that someone could come out that same day, which was Friday. Was later sent a confirmation that had service scheduled for Saturday evening! I called to correct the appointment which was set for 8-noon. Was called at 10am to let me know the engineer was running late. Was called again after noon with the same message. Plumber arrived around 2pm. If it wasnt for Davids prompt service after arriving, I wouldnt have considered doing business with them ever again. Thanks David!

Review 132 (2024-06-18 - Rating: 5)
Matthew did an incredible job not only fixing the problem but also taking the time to educate me further on our plumbing systems

Review 133 (2023-10-03 - Rating: 5)
Tony was the best guy they ever sent. Ive had questions he answered and he worked tirelessly to clear my mainline definitely am a Roto router customer for life.

Review 134 (2024-03-03 - Rating: 5)
Needed help with a broke pipe on a Sunday. We received quick and professional service. The plumber was knowledgeable and gave us tips for the future. My hero!

Review 135 (2023-06-23 - Rating: 5)
I always have a great experience when I use root-rooter plumbing. They are very nice and professional and always do a great job and clean up after the job is done. They also educate me on any issues that they might foresee happening and let me know to keep an eye out for these issues. Overall great experience. Thanks

Review 136 (2023-10-13 - Rating: 5)
Our toilet was totally clogged so we needed someone to come immediately Roto quickly responded to our request and send their associate on time. We had Michael unclogged our toilet. He explained us what we can do going forward to avoid clogging

Review 137 (2023-09-29 - Rating: 5)
Joshua was my plumber and he was knowledgeable, answered all my questions and was very professional. He calmed my anxiety about the stress of my issue. I hope I don’t ever need them again, but would definitely recommend to anyone else having an issue

Review 138 (2022-03-09 - Rating: 5)
David showed up in under an hour to fix my clogged drain. He explained what the issue may be, how he planned to correct it and exactly what his fees would be. I was informed of the process step by step and given a six month warranty on his work. David was very professional, knowledgeable and polite. I will definitely recommend him to friends and family.

Review 139 (2023-10-03 - Rating: 5)
I called Roto-Rooter last night and they arrived first thing this morning and were able to clear my clogged drain efficiently and quickly. I would certainly use them again. The technician was great!

Review 140 (2024-06-19 - Rating: 5)
Khaden was very professional, careful in my house, and took care of the job quickly.Great Job!

Review 141 (2024-02-29 - Rating: 5)
Came within 45 mins…saw the issue and took care of the problem at a least cost than we were experiencing. Thank you! Worked clean and fast.

Review 142 (2024-06-16 - Rating: 5)
Jon came by and was able to get our sump pump going again and told us how to ensure it would stay working properly! 7293

Review 143 (2023-09-04 - Rating: 5)
Roto-Rooter helped with a major drain issue impacting 2 bathrooms the same day as I requested service. Eric was very professional and troubleshooted the issue until it was resolved. Highly recommend.

Review 144 (2023-08-29 - Rating: 5)
My very first time using Roto rooter has been a absolute awesome experience !! Joshua from Roto Rooter went above an beyond with Great customer service on fixing the problem I had with my drain pipes in my house, I appreciate you Joshua, me an my family thankyou again for everything. 👍👍

Review 145 (2023-07-01 - Rating: 5)
Sarai was very professional and knowledgeable. She identified and fixed the problem immediately and talked me thru prevention and maintenance. She was very thorough and ensured all blockage was attended to. Very personable as well. Thank you!

Review 146 (2023-12-16 - Rating: 5)
The service guy mr. Prodiac was very helpful he reassured me he can get the job done. I am going to keep roto rooter on speed dial... You guys are amazing!!!

Review 147 (2024-03-03 - Rating: 5)
Azeddine is an excellent plumbing technician. He communicates clearly, takes time to understand your concerns and answer questions, and works tirelessly until the job is done.

Review 148 (2024-02-28 - Rating: 5)
I had a tough clog full of sludge. He did Amazing work! Really nice. Great price.

Review 149 (2024-03-02 - Rating: 5)
Tony was on time & we cased the job out & he got right to. He cleaned my main basement drain line & the smaller line from my laundry tubs. Excellent work Tony!

Review 150 (2023-05-11 - Rating: 5)
When our drainage suddenly stopped working, I went straight to Roto-Rooter to come clean out our sewer pipes. Joshua was dispatched right away and was with us within a couple of hours. One hour later, the roots had been rodded out of the line, the clog was cleared, and everything was working great again. Thank you, Roto-Rooter and Joshua!

Review 151 (2023-11-04 - Rating: 5)
Jesus was very patient and understanding. He explained what was being done in terminology I could understand! Always professional and never forgot to put on his slippers when going upstairs...I highly recommend Roto Rooter and Jesus...

Review 152 (2024-02-28 - Rating: 5)
Jonathan was great. He was very knowledgeable and extremely patient in his work! Would highly recommend!

Review 153 (2023-09-19 - Rating: 5)
Eric was extremely helpful and thorough. He not only solved the clogged drain issue but double checked any potential adjoining issues and gave me a breakdown of what he was doing and how to potentially avoid it in the future.

Review 154 (2023-03-28 - Rating: 5)
Roto rooter was on time, responsive and incredibly professional. They were able to de-clog a very serious clog in our sewer drain and i couldn’t be happier. I would definitely recommend and use them again!

Review 155 (2022-06-27 - Rating: 5)
This was the best service weve ever had for this issue. Ervis was very responsive too our concerns and when the rodder could move any farther, he removed our toilet so the machine could function with more force it. It went through finally after an hour and a half. He went way above and beyond to give us some peace of mind.

Review 156 (2021-08-05 - Rating: 5)
I scheduled my appointment and missed the first one and they were very responsive. Came within the next few hours and service was EXCELLENT. The guy was extremely nice and gave us bonus information in regards to the problem with the drain. Showed and was very detailed about what he was doing and what he was looking for. Thank you for the amazing service and I would HIGHLY RECOMMEND

Review 157 (2023-12-08 - Rating: 5)
Great, honest hard working crew. The tech I had worked his butt off to get the job done. Very determined and dedicated. Great company.

Review 158 (2022-06-27 - Rating: 5)
Dave was an excellent technician! He was polite, professional and knowledgeable. He used shoe coverings and showed care as he worked in my home. David quickly diagnosed the problem and then he efficiently fixed the problem. If I use roto-rooter again, (I hope I don’t need them again soon!) I will ask for him! I am very pleased with my service and would recommend him to anyone that needs plumbing problems solved. He represents the company favorably. It’s hard to find good workers you are willing to allow into your home around your children. David can be trusted.

Review 159 (2024-03-02 - Rating: 5)
We called on a Saturday - they were fast, courteous and very efficient. Very reasonably priced as well. They saved our day!

Review 160 (2023-08-28 - Rating: 5)
Joshua was considerate of the problems mentioned and offered a couple options with prices. The work was done quick with no mess left behind. Used this business before and plan to do so again if the need arises.

Review 161 (2022-09-05 - Rating: 5)
Excellent work, very knowledgeable and friendly. In the midst of legitimate physical and emotional emergency we were handled with care and well taken care of. Will be using again and recommending to everyone I talk to. Ervis was just fantastic.

Review 162 (2022-06-15 - Rating: 5)
We had blocked kitchen line. Called. They came out with an hour or so. No extra charge for evening.The engineer was very professional. Figure out the issue and dealt with it. Didnt just do basics, once line was clean, he went over it a couple more times it make sure. He also made sure the work area was cleaned up.Im very happy with the work performed.

Review 163 (2020-08-13 - Rating: 5)
Mark/ tech#2840, did a great job. He was very thorough, and explained the problem as well as the solution in a way that I could easily follow. We live in a 100+yr old house, and Mark was knowledgeable on how our problem originated. He preformed the work as he explained he would. No extra costs for issues that could have been foreseen. He even reviewed potential problems that could arise, and how best to prevent them with preventive maintenance. I would highly recommend Mark to customers.

Review 164 (2024-09-02 - Rating: 5)
Great work and very insightful information frommy technician Leonard.

Review 165 (2024-02-28 - Rating: 5)
Jonathan was very knowledgeable and helpful with our drain problem. He was fast and efficient and explained what he had to do to fix it.

Review 166 (2022-04-06 - Rating: 5)
David and his field manager were very friendly and knowledgeable. David did a complete and thorough job. He wasnt satisfied with just opening the line, but determined to find the cause of the restriction. I highly recommend their services.

Review 167 (2021-02-20 - Rating: 5)
Nick #4357 was great! 🤩 He was knowledgeable, professional, and had a great personality! A great part of the Roto-Rooter team, and he definitely deserves 5 stars! 🎖🎖🎖🎖🎖The missing star in the review however, comes from my issue, which I thought was previously resolved during another visit, still reoccurring 😒An update...Nick returned to my home with Dave #9818, and did a very thorough investigation to identify the root problem (no pun intended 😂). They were very knowledgeable about the issue, and outlined the possible solutions that will completely resolve my issue. Thanks so much gentlemen 🥰

Review 168 (2022-03-05 - Rating: 4)
The first rep was horrible- he came in gave me a price - I told him oh great I also have a coupon. He then hiked the price by $100 “oh if you have a coupon the price is more” . He then fix my toilet in two minutes which was great- I paid he left. I heard the toilet flushing so I didn’t look at it until he left. He left tons of scratches in the bottoms of the toilet - that I could not wipe away. Called back and they sent a very helpful rep who fixed my problem. He was a great rep name was Bernard. Wished they would have sent the better rep the first time instead of the rude - unprofessional person who did not care to fix the damaged he caused.

Review 169 (2024-03-09 - Rating: 5)
Technician Steve was friendly on time. Hes assessed the problem and performed the repairs and left a clean work site.

Review 170 (2023-04-13 - Rating: 5)
They were here promptly, very courteous, very good at explaining the whole situation. What they found, what was wrong, and how they could fix it and gave me a warranty. I should’ve called Roto-Rooter in the first place.

Review 171 (2021-08-16 - Rating: 5)
I had a Saturday evening plumbing emergency where my toilet wasnt flushing correctly and my tub wasnt draining. Roto-Rooter was able to send Ryan out to my place in just under two hours with no additional weekend charge, which was absolutely great. Ryan was very nice, very professional, and took time to answer all my questions, even if some were a little off topic. He let me watch while he performed the work, and he thoroughly explained the whole process. He fixed my issue in that one visit, and the work was guaranteed. He also even took time to clean my bathroom floor when he was done (even though it wasnt the cleanest before he arrived lol). I would definitely have Ryan come out again if I ever have another issue.

Review 172 (2024-08-26 - Rating: 5)
Great service! Very fast, friendly and informative.

Review 173 (2022-08-19 - Rating: 5)
David was very knowledgeable & professional. He diligently worked on our kitchen sink until the situation was rectified. He was determined to achieve results. If there were more stars, Id give 20. Thanks David! May God BLESS you real good. ((TIGHT))HUG.

Review 174 (2021-07-07 - Rating: 5)
My representative was Ryan, a very knowledgeable and personable young man. I am 72 years old and have seen my share of plumbers etc and usually find them ready to look to make a fortune out of vulnerable seniors........not Ryan! Ryan immediately made me feel as if I was his number one priority, he was thorough, professional and caring all at the same time! Ryan found the problem, discussed my options and worked to get me the service I needed at a price I could afford. Ryan cared about the customer and making the customer one that would trust and come back for any further needs! I’ve never been more proud to find such a quality and caring service man and will be a Roto-rooter customer for life ....God bless you Ryan!

Review 175 (2023-06-27 - Rating: 5)
Joshua was very thorough in explaining everything he was doing with the basement floor drain and tub drain. Although he was not able to unclog toilet; he provided options and sought solutions for next available time and plumber. Very professional all the way through.

Review 176 (2019-09-21 - Rating: 5)
Our Service Technician Jason (#5366) was awesome. He came out on a Sunday afternoon to clear out a backed kitchen sink. He was knowledgeable and friendly. He first provided an estimate. I gave the OK to proceed and he quickly and neatly took care of the problem. Excellent service!!!!

Review 177 (2019-02-02 - Rating: 4)
Our service call was a good experience! Our repairman was kind and personable. He reviewed the issue with us and gave us a quote before beginning work. It was handled in a timely manner and he cleaned up after himself. The only reason we are giving 4 stars is because our work began an hour after the time given. We would call them again if needed--hopefully its not!