Thompson Plumbing, Heating, and Air Conditioning

Photo of Thompson Plumbing, Heating, and Air Conditioning

Located in Oceanside, California

Address: 4751 Oceanside Blvd Suite E, Oceanside, CA 92056, United States

Phone: +1 760-330-2143

Rating: 4.9

Services

  • Identifies as Asian-owned
  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Bathroom remodeler
  • Drainage service
  • Furnace repair service
  • Gas installation service
  • Hot water system supplier
  • HVAC contractor
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Ramon was thorough and explained everything in detail so a non plumber brain could understand and make decisions… always a wonderful experience using Thompson with Ramon. I’ve used them in the past for several repairs and gotten questions and quotes answered for future repairs and maintenance

  • Review 2 (2024-11-27 - Rating: 5)

    Fantastic service. Engineering let us know when he was going to be there and was on time. Very polite and courteous and took care of our house as if it was his own. Diagnosed our system and recommended something’s we could do to improve our heating.

  • Review 3 (2024-11-08 - Rating: 5)

    Called Thompson plumbing for an issue I had while changing out my shower valve. Thomas plumbing sent technician Jose Reyes within one hour. Jose promptly diagnosed the issue and gave me a reasonable quote. Once I accepted the quote he went to work and completed the job in a timely manner, Jose did a great job. Very satisfied

  • Review 4 (2024-10-31 - Rating: 5)

    Thompson did a great job! We had a leak leading into our water line from the city, and Thompson swooped in to save the day. The technician was friendly, low-pressure, flexible within reason, and great at explaining and offering different options.Oh, and it cost less than half than what was being quoted by the company whose work they were fixing. (Another, earlier plumber - Pɛrs0nªI plumbing - fixed the leak 3 years ago, but when they came out again and tried to charge triple what they had 3 years before, for a shoddier job with a less sturdy piping and adhesive, with no discount for the repeat fix or even acknowledgement that the earlier job might have been sturdier. Needless to say, Thompsons technicians and staff were a welcome relief.)

  • Review 5 (2024-12-12 - Rating: 5)

    I needed to get some pipes replaced prior to getting a new washer and dryer installed. I reached out to Thompson Plumbing, Heating, and Air Conditioning. They were able to schedule an appointment promptly the following day. One thing I appreciated was that they sent a text message prior to the appointment with a name and photo of the technician that was going to arrive. Jose arrived on time and was very polite and courteous. I also appreciated that he offered to put on boot covers before stepping into our home. Jose took a few minutes to evaluate our problem and then provided an estimate of our different options. He was very thorough in explaining the different options and timeframes of completion. I was delighted to hear that the more cost effective option was something that we were able to complete the same day! Jose had to run out to grab some parts but came back and promptly completed the job. After completion, he explained the results and ensured I was satisfied with the job. From start to finish, Jose was personable and professional. As long as Jose is around, you’ve won over a customer for life! After the appointment, Rachel from TPHAC reached out to ensure I was happy with the service. From initial contact all the way to exit, TPHAC was fantastic!

  • Review 6 (2024-08-30 - Rating: 5)

    From the beginning of my experience, Thompson made it personal. I called several other contractors but they were the only service who picked up the phone with a real admin who quickly and efficiently booked my appointment with their service tech. Ty showed up on time - Thompson texted me a Bio with a picture of Ty so I knew who to expect. He quickly determined the issue with my AC unit and next steps to address them. Will definitely work with them in the future.

  • Review 7 (2024-11-19 - Rating: 5)

    Highly recommend Thompson plumbing and heating. Our technician, Ramon was knowledgeable, timely and explained what and why he was working our hot water heater. Really good customer service.

  • Review 8 (2024-07-06 - Rating: 5)

    We had ordered a new refrigerator, but the installer informed us we needed a new shut off valve for the water hook up. Thompson Plumbing was able to send someone within a few hours. Jose did a great job installing the new shut-off valve and took the time to explain how everything would work. The cost estimate was reasonable and Jose completed the work quickly and professionally.

  • Review 9 (2024-07-07 - Rating: 5)

    Jose was great. Clearly expert in his trade, he fixed our problem quickly and professionally.Very personable, he was well-received by all family members whom he met.He also went above and beyond to suggest future repairs we should anticipate, and to help me determine that a slow leak we’ve had is somewhere in our landscape irrigation.If we have any plumbing problems in the future we would be delighted to have Jose assigned to the job.James Boylan

  • Review 10 (2024-07-18 - Rating: 5)

    I just had a furnace & air conditioner installed byThomson heating and air. By Ken Sigler & anotherPerson. They came early and laid a ton of cover over all the rugs. They neatly removed my furnace and air without a mess. And installed my air conditioner within 8 hours.Everything went smoothly and both were super nice. Explained how to use everything.Both did a job well done.Mary

  • Review 11 (2024-08-11 - Rating: 5)

    We had a terrible leak from an air conditioner condenser line in the attic. The leak damaged the ceiling profusely, as well as the carpeting below. Other plumbers could not find the source of this problem. Finally, Will Ward of Thompson Plumbing HVAC found the source of this problem and did the repair! We were thrilled to finally use AC again, thanks to this very knowledgeable technician.

  • Review 12 (2024-07-26 - Rating: 5)

    Chris was great. He arrived on time and was very professional from the start. He went right to diagnosing the problem with our air conditioner showed me videos of the problem and what needed to be done. He had the problem solved within a half an hour and then took his time explaining everything to us, we highly recommend Chris and Thompson heating and air-conditioning.

  • Review 13 (2024-07-17 - Rating: 5)

    They were honest, sympathetic, and helped me take the most cost effective approach to fixing the leak. The technician was respectful and thorough. I am very happy with my decision to use Thompson!

  • Review 14 (2024-09-20 - Rating: 5)

    Will was prompt, polite and a true professional. He went through all options available and helped us to a postive conclusion. I would highly recommend Thompson in general, and Will Ward specifically.

  • Review 15 (2024-11-09 - Rating: 5)

    Thompson is so reliable and the guys and Allie( in the office) are so helpful and respectful! When you have an emergency they are on it and we are so grateful to have them!!

  • Review 16 (2024-07-10 - Rating: 5)

    Christopher Martinez was outstanding by identifying the issue and providing a cost effective solution. Appreciate the reactivity and responsiveness. No A/C with babies at home. Glad you Christopher showed up the same day. I recommend highly Thomson service

  • Review 17 (2024-11-13 - Rating: 5)

    We have been using Thompson for our heating/cooling and plumbing for about 8yrs now.They have always been reliable and deliver quality work.

  • Review 18 (2024-07-03 - Rating: 5)

    This was my first time to use Thompson Plumbing, Heating, and Air Conditioning and I was so impressed with Will’s knowledge and professionalism. Will was able to determine the problem with my air conditioner quickly. I very happy with the decision I made to call them for an appointment. They are now my go-to if I have any problems in the future. Thank Will

  • Review 19 (2024-07-18 - Rating: 5)

    Bryan was wonderful. He was professional, courteous, and on time. Explained everything in detail and answered all our questions. Left our home just like he found it. Can’t say enough good things!!

  • Review 20 (2024-06-26 - Rating: 5)

    Thompson Plumbing, Heating, and Air Conditioning has provided outstanding maintenance service. Christopher M. their techmician, performed the work as a highly trained and experienced mechanic.He conducted himself professionally and fully explained any maintenance issue and the cost involved before proceeding. He answered my questions with respect and courtesy. I highly recommend this company for all your AC and heating needs. They have been my choice for many years.

  • Review 21 (2024-07-26 - Rating: 5)

    Thompson is the best! They are always honest, personable and so easy to work with! We have used them on two of our homes now! Will, Ty and all of the staff are great thank you!!!

  • Review 22 (2024-07-18 - Rating: 5)

    The crew from Thompson Plumbing put in a new heat pump with air handlers and a 2-zone temperature control system. Everything went well and they even came back to redesign the ducting layout because the first layout wasnt completely efficient from an airflow standpoint. The crew was friendly, neat and considerate throughout the installation and took the time to explain elements of the system or what they were working on. Were still not able to have the thermostat connect with the internet, but they promised to address that. We give Thompson and the crew a big thumbs up.

  • Review 23 (2024-05-25 - Rating: 5)

    Wow, Thompson along with Ignacio provided outstanding professional plumbing services. Ignacio and his partner removed and replaced my kitchen and bathroom faucets and one bathroom toilet PLUS provided some draining/rooter services to the clogged pipes in my other bathroom - Total Professionals! I also appreciated the periodical communication from their office personnel confirming the upcoming appointment with me a couple times before the date plus texting me to let me know what time the plumber would arrive and again to let me know he is on the way. Ignacio also patiently explained every step of his process. Thompson isnt the cheapest in town, but the quality of their work and service makes it worth while, knowing the workmanship will be top notch.

  • Review 24 (2024-07-26 - Rating: 5)

    William Ward figured out what the problem was in less than 5 minutes. Explained to me what the problem was and the complete cost. Had our unit up and running within about 20 minutes. Very pleased with the transaction. He deserves 7 stars.

  • Review 25 (2024-10-01 - Rating: 5)

    Ty came over and fixed my AC. He was polite, professional and nice. I will definitely call Thompson again when needed for plumbing, heating or AC issues.

  • Review 26 (2023-09-27 - Rating: 5)

    Bryan is awesome, very professional and stuck with the job on a difficult install.Cleaned up job sight and explained everything that I needed to know to operate and/or shut down the system.Beautiful install, super clean.Bryan clearly knows his stuff and navigated the job site like a true professional.High recommendations from this house.

  • Review 27 (2024-06-22 - Rating: 5)

    Jose was able to detect my water leak right away without having to use a detector. Thereby, saving me the extra cost. He was able to cut & replace the defective pipe piece right away. Price was reasonable. Would definitely use them again.

  • Review 28 (2024-07-23 - Rating: 5)

    This was the third A/C company I had out to look at my A/C unit. Much more professional and did not feel like a hard sell. They were very good at explaining all options. I would definitely recommend! Also Chris was a former Marine…Semper Fi

  • Review 29 (2024-05-08 - Rating: 5)

    First looks make a difference. My husband and I were very impressed with Jose Reyes professionalism. He quickly addressed the problem, made his recommendations and let us know what the charges would be. We will use Thompson again and recommend them to others.

  • Review 30 (2024-05-24 - Rating: 5)

    As always, this company provides professional proficient service.As a woman, I like that I receive a text introduction before arrival.The level of experience of their technicians provides me with a comfortable level of trust.We have used Thompson for our tankless water heater, air conditioning and various other installs for our 45 year old house.I highly recommend this company.

  • Review 31 (2024-06-18 - Rating: 5)

    Mr. Martinez eased my uncertainty with his calm business like disposition. Nothing but respect and thanks for the honest service well done. 5 stars no 10 STARS!!! Thanks, Bryan W. Gardenia St.

  • Review 32 (2024-10-13 - Rating: 5)

    We had a great experience with Thompson Plumbing. Jose and Ignacio installed a tankless water heater, a whole house filter and replaced a whole bunch of old copper pipe. Additionally, we had Jose come back and re-pipe a laundry closet. All the work that was done not only functioned correctly but it looks like a work of art. All around professionalism from booking the appointment to paying for the work. We now have a go to plumber here in Oceanside!

  • Review 33 (2024-07-12 - Rating: 5)

    Bryan from Thompson Plumbing was great. Very knowledgeable, friendly, and he was very organized and worked with efficiency. A very professional installation of a new tankless hot water heater. Thank you Bryan!

  • Review 34 (2024-07-17 - Rating: 5)

    Ramon was on time and professional. He did an excellent job. I’m very happy with my new water heater.

  • Review 35 (2024-09-06 - Rating: 5)

    Will was great at troubleshooting the issue with our A/C, and provided the solution. He was accurate, timely and easy to work with!

  • Review 36 (2022-08-03 - Rating: 5)

    With our 32 year old furnace showing its age we began looking for the right Plumbing Heating and Air Conditioning firm for assistance.While all companies that were contacted seemed competent and deserving, we felt the entire package of value, quality, professionalism (and yes, price) was with Thompson Plumbing Heating and Air ConditioningOur primary contact was with their quote technician Ty Joao, whose many years of actual installments and recent 4 years with Thompson in this role proved invaluable. His visit to assess our needs was not only helpful and instructive, but it gave us the response from Thompson we were looking for. Ty brought this key quality to his assessment of our needs - that he was there to represent us and the needs of our home back to Thompson for the work to be done. His courtesy, attention and professionalism were all a part of his contribution. After one follow-up meeting to finalize the details of the project we were scheduled for the installation within a week.Our Thompson installation team - Arturo Zamudio and Mark Reed - arrived as scheduled and went right to work. The degree of detail and knowledge required for this process became evident throughout that day. Arturo and Mark worked together like a surgical team for over 3 hours - each handling separate tasks key to the overall installation as they completed the replacement of our furnace linked to our A/C system. It was impressive to watch the process proceed flawlessly from start to finish, and noteworthy that not so much as 10 minutes time seemed to be lost to distractions of any sort through the entire process.Art and Mark continued to display the courtesy knowledge and professionalism that Ty brought to the process, and wrapped up the day with a thorough cleaning of our home, and instruction on operating our new thermostat and furnace.Our thanks to Thompson Plumbing Heating and Air Conditioning Services for providing world class service, professional work and a quality product. We heartily recommend them to all in need of their services.Bill and Sue KehoeOceanside, CA

  • Review 37 (2023-11-01 - Rating: 5)

    We needed a water shutoff valve replaced before we could have our new dishwasher installed so when I called Thompson and asked for their next available appointment they sent someone the same day. Ramon was very nice and helpful. Communication was great to let me know he was on his way. I’ll definitely use them again.

  • Review 38 (2024-03-09 - Rating: 5)

    Ignacio was prompt, courteous and professional. He assessed our plumbing situation quickly and efficiently! He was honest and was willing to go the extra mile to ensure we had given the system sufficient time to run, in order to properly test for the cause of the issue. Thank you Ignacio for taking great care of us! We will definitely be using you for our future plumbing needs!

  • Review 39 (2024-12-09 - Rating: 5)

    Chris inspected our Evolution Series heat pump and gave us some very useful suggestions on how to operate it more efficiently both to save money and to redistribute the air flow. Friendly and knowledgeable. The price is extremely competitive. Highly recommend.

  • Review 40 (2024-04-17 - Rating: 5)

    Ignacio was on time and professional when he came to give an estimate for the work I need done. Hes been here in the past for previous estimate and work and Im very impressed with his professionalism. Thompson Plumbing is the plumber you want to call for any of your needs. I would recommend them.

  • Review 41 (2024-03-08 - Rating: 5)

    Kevin and Mark replaced my ancient furnace and a/c and did a great job, attending to details that I l didn’t even know about. Since the furnace is in the attic I never would have known the difference. They also cleaned up after like it never even happened. Excellent, professional job and very nice guys.

  • Review 42 (2024-07-09 - Rating: 4)

    Brian did a great job on a problematic leaking pipe under our house. Showed up on time and was a pleasant, knowledgeable individual.

  • Review 43 (2024-02-03 - Rating: 5)

    I called Thompson Plumbing Heating and Air Conditioning after my heat would not turn on after I changed the batteries on my wall thermostat and noticed one of the metal pins was missing. Techncian Ty came out and confirmed it was indeed my thermostat that needed to be replaced. He was very polite and gave me options for replacing the thermostat and also for maintenance on my 10 year old gas furnace. I appreciated everything he did to make sure my thermostat and gas heater were working!

  • Review 44 (2024-10-30 - Rating: 5)

    Ty is always so helpful and kind - the whole Thompson team has been wonderful to work with. We appreciate your annual checks for our heater, a/c and plumbing - it’s a great way to ensure everything is running correctly. Plus, we know we can trust your team’s analysis and recommendations. Thank you! 🌟🌟🌟🌟🌟

  • Review 45 (2023-10-03 - Rating: 5)

    I am very satisfied with the quality and customer service that I got with my appointment. Ty was very prompt, professional, and was able to provide me with all the information on how I should proceed with my new air conditioning and heating unit without ever seeming pushy. I would 100 percent recommend for all services and look forward to continue to do business with Thompson.

  • Review 46 (2024-05-03 - Rating: 5)

    Andres was exceptional. He was patient and thorough. He paid great attention to the jobs he did and answered the questions asked.I would recommend him as your plumbing rep from Thompson Plumbing...

  • Review 47 (2024-12-24 - Rating: 5)

    Was there to help when Anderson where I have a membership let me down. Good response on time professional. Good job

  • Review 48 (2023-12-30 - Rating: 5)

    Ty Joao is professional, kind, and takes care of business. He explains what needs to be done, what hes done, and is clear on cost before its done. His job is quality! Tech savvy, he is able to take electronic payment on site and email receipts as well as estimates. My trust in Ty extends to my faith/trust in the people who hired him... Thompson Plumbing Heating and Air Conditioning. As my home (and myself) ages, I know I can call Thompson to take care of me without gouging or taking advantage of me, and that the job will be done right the first time around. Thank you for peace of mind!

  • Review 49 (2024-06-13 - Rating: 5)

    The technician arrived on time. He was very clear in explaining the problems that I was having and fixed it very promptly.I Im very pleased by the professionalism and courtesy of Thompson plumbing, heating and air conditioning and I would recommend them to others.

  • Review 50 (2024-08-20 - Rating: 5)

    The whole experience from my first call to the tech coming out and diagnosing to the problem was smooth and seamless. Great customer service all around.

  • Review 51 (2023-06-22 - Rating: 5)

    Got quotes from multiple highly rated companies for an AC tune up for the summer and Thompson ended up being the cheapest with the best reviews! The receptionist was courteous and helpful when making my appointment.Thompson then sent me regular emails and texts to let me know when my technician was arriving. A first for me was when they texted me the picture of the actual technician who would be coming into my home which was reassuring.Ty was fantastic! He was respectful and offered to wear booties on the carpets. He walked me through everything that might need to be done as well as what can wait. He also helped fix up a duct that was badly fixed in our home as well as level our outdoor unit for free. I’ll definitely be continuing my business with Thompson just by this first experience.

  • Review 52 (2024-12-26 - Rating: 5)

    Thompson came out for my annual furnace check. As always, they were friendly and professional. Will arrived in the first part of the arrival window.

  • Review 53 (2024-06-20 - Rating: 5)

    Ramon Escalante was very professional, he gave an honest assessment of my situations. The girl at the office also exhibited great customer service.Yes, I would recommend 👍😊

  • Review 54 (2024-01-26 - Rating: 5)

    Had a whole house re-pipe done and added a water conditioning system. Bryan came out to scope the project and complete the work. He was very professional and consultative. We had a leak coming from PVC after the install and he came out within an hour and had it fixed in 20 mins. Id recommend Thompson to anybody needing plumbing work done

  • Review 55 (2024-06-24 - Rating: 5)

    The technician arrived promptly and was very thorough and pleasant to work with. He explained everything and provided pictures and options for optimal usage of our system.

  • Review 56 (2024-06-26 - Rating: 5)

    Thompson Plumbing, Heating & Air have been taking care of our plumbing & AC needs for more than 5 years. We trust them and all their employees have been professional, knowledgeable and kind.

  • Review 57 (2024-04-21 - Rating: 5)

    I looked around several places on a Sunday and I landed with Thomspon Plumbing Heating and Air Conditioning. Andres Badillo was very knowledgeable in fixing the issues I had. He went the extra mile in making sure that all our faucets was working and free of sediments. He gave recommendations to consider to help prevent future issues from occurring again. I highly recommend Andres!

  • Review 58 (2024-07-25 - Rating: 5)

    Ignacio is excellent and very knowledgeable! Great consultation for tankless. I highly recommend him for plumbing needs.

  • Review 59 (2024-06-04 - Rating: 5)

    Thompson heating and air is fortunate to have such an exemplary employee like Chris Martinez. It’s a joy to experience such professionalism and excellent customer service. Thank you Chris.

  • Review 60 (2024-03-09 - Rating: 5)

    Thompson Plumbing sent out a picture, bio and notification of arrival time of my technician. Jose was a very friendly and knowledgeable technician and informed me of all my options for repair. Jose took the time to research and order the hard to find part for my water heater. Great job.

  • Review 61 (2023-12-14 - Rating: 5)

    Mark did an excellent job. He and Ken were here exactly on time-both got to work and were through faster than expected. I was very happy with both of these gentlemen and with Thompson over all. Will definitely use this company again.

  • Review 62 (2024-01-11 - Rating: 5)

    Thompson Heating & Air has been doing great work for us over the past 10 years. I manage 10 rental units that they service and am always satisfied after any work is done. The whole team there makes it easy to handle any type of job. I’m very happy to have them as my primary company. Thank you all.

  • Review 63 (2023-08-02 - Rating: 5)

    I asked for multiple bids for my new air conditioner. Trevor from Thompson reviewed our needs and put together our bid. It was clear he understands the subject and made us feel comfortable. The bid was not the lowest, but when I asked, the bid was adjusted a bit. We accepted and three days later we have a new system installed by excellent technicians. They took care with our house and our belongings and we had a working system in a little over four hours. The entire experience with Thompson was excellent, from office staff to products and technical skills of their field people. We highly recommend them.

  • Review 64 (2024-02-28 - Rating: 5)

    Mark and his partner replaced our furnace and did a great job. It was located in a difficult spot but it still didn’t take long for them to have our new unit running. They also are both nice people.

  • Review 65 (2024-09-23 - Rating: 5)

    Chris Martinez was efficient in getting the job completed as well as a great informant on potential future needs

  • Review 66 (2023-09-20 - Rating: 4)

    So far, so good. Bryan was friendly, honest and explained everything to me. Hopefully, the new thankless water heater install will go as well.Thank you, Bryan. What a great job. Quick, efficient. I will definitely recommend your services to my friends.

  • Review 67 (2024-05-20 - Rating: 5)

    Very thorough Plumbing inspection. Jose discovered a few minor toilet valve problems and knew right away that another company had incorrectly plumbed our kitchen sink & disposal when we did a kitchen remodel years ago, confirming our suspicions. Weve been customers of Thompson Heating and Air Conditioning for years and trust their inspections, estimates, installations and repairs.

  • Review 68 (2024-01-11 - Rating: 5)

    After calling Thompson Plumbing about the my 20 year old furnace an appointment was made the following day. My tech was Ty Joao and he was very professional and very thorough. He put the furnace through the rigors, inspected it, checked all vents as well as the filter. He spent considerable amount of time checking it all as well as the thermostat. With this older furnace I’ll be working with Thompson again and be pleased to have Ty return.

  • Review 69 (2024-11-09 - Rating: 5)

    My service to my heat pump was GREAT! Ty was on time. I loved that I got a text before his arrival with his name and picture. Ty was so polite and so nice! He figured out what was wrong in such a short time and had it completely fixed in no time. I was a little worried it would be very expensive, but it wasn’t. Thank you Ty for all the nice warmth of my heat pump ready for winter!!!

  • Review 70 (2024-01-07 - Rating: 5)

    Very professional and courteous. Clearly knowledgeable in his profession. Initially called because my furnace wouldnt turn on. Naturally when he arrived it worked right away. Regardless he looked at all possible reasons it did not Initially fire up and provided some options to replace my very old, but still working, furnace.

  • Review 71 (2023-05-31 - Rating: 5)

    Ignacio has come over several times to help complete some plumbing projects for our remodel. He recently moved drain and water lines in our bathroom in preparation for a new vanity. He then installed the vanity, attaching it to the wall, installed the quartz countertop, installed the faucet hardware and got everything hooked up. His work was top notch! Everything was completed quickly, professionally and was left cleaner than when he arrived.He has always been wonderful to work with as well. He has provided lots of advice on plumbing supplies such as toilets, and has always arrived with a smile on his face. One of the best plumbers I have had the experience of working with.Thompson Plumbing has also been wonderful to work with. They always reply promptly, provide all documentation and paperwork quickly, and scheduling appointments has been very easy.

  • Review 72 (2024-03-08 - Rating: 5)

    I was very pleased with the job that Roman did on the plumbing inspection. He pointed out some things that could be done, but was not overbearing trying to sell. Overall I am happy with the Thompson service in all areas.

  • Review 73 (2023-08-25 - Rating: 5)

    Ty did a terrific job in a highly professional and efficient manner when our air conditioner went out. He quickly diagnosed multiple problems, explained everything in as much detail as we wanted, showed us the issues with our equipment, priced everything out, had the parts he needed on his well-organized truck, did the work to fix it all, and seemed cheerful and confident throughout his time here at our house. He is an expert and so pleasant to work with. We are so grateful for his advice and expertise. Our A/C unit is 17 years old, but it is now pumping out the cold air like it was brand new. Also, Julia in the office listened carefully and respectfully to my explanation of our problem when I called this morning, and she had Ty out to our house within a few hours. Impressive service all around!

  • Review 74 (2023-11-29 - Rating: 5)

    We discovered a gas leak in the wall and the utility company shut off our gas, which turned into a multi-week ordeal. We got several estimates and Ignacio was by far the best. He had to come out multiple times, was always trying to find the most affordable solution for us and even responded when I texted on his day off. Highly recommend Thompson and Ignacio in particular!

  • Review 75 (2024-02-16 - Rating: 5)

    Thompson scheduled our service call immediately, and its technician, Ty, was fantastic. He thoroughly audited our entire HVAC system and patiently explained everything that he evaluated. We will call Thompson again, without reservation.

  • Review 76 (2024-07-05 - Rating: 5)

    Integrity and focus on quality are traits that you want when you have to call in a specialist. Chris demonstrates both of these and more. Thank you Thompsons.

  • Review 77 (2024-01-30 - Rating: 5)

    They are very busy (a good sign), but still very customer-service oriented. Thompson Plumbing & A/C responded immediately to my furnace emergency. Also, Ty is a very skilled and efficient troubleshooter, and has excellent communication skills.

  • Review 78 (2023-04-12 - Rating: 5)

    After many issues trying to diagnose/fix our own plumbing issues we have learned its better to just let the professionals handle it. From start to finish these guys were fantastic. The telephone customer service team was pleasant and extremely responsive, our techs at the house were very friendly and understood exactly what we needed. They did an excellent job fixing the taps all around our house quickly and properly and thoroughly cleaned up after themselves before leaving.We will definitely be calling them for any future plumbing issues!

  • Review 79 (2024-07-15 - Rating: 5)

    OUR TECHNICIAN, KEN SIGLER, WAS GREAT! FRIENDLY, PROFESSIONAL, AND EXTREMELY SKILLED. KEN AND HIS ASSISTANT, DAN, (ALSO GREAT!) CAME A FEW MINUTES EARLY TO START THE JOB. (AFTER A TEXT LETTING ME KNOW). THEY WORKED TOGETHER SEEMLESSLY TO FINISHT THE JOB BY 2:30PM. HE EXPLAINED IN DETAIL THE WORKINGS OF THE NEW SYSTEM AND WARRANTY AS WELL AS THE PROCESS THAT WILL HAPPEN WITH THE PERMITS. KEN IS A REAL ASSET TO YOUR COMPANY! THANK YOU VERY MUCH KEN AND DAN!

  • Review 80 (2023-06-14 - Rating: 5)

    My experience was great. Bryan Rowland was a great technician, he was very knowledgable and did a great job explaining things to me. I used him for a plumbing inspection and will be requesting him when we need work done. I have also used them for our AC and heater, I highly recommend them.

  • Review 81 (2023-11-04 - Rating: 5)

    Ignacio was very helpful and informative. Will be working with Thompson Plumbing Heating and Air in the future.Update 1 - Had a whole home repipe completed by Ignacio and crew. Did a great job and left place looking nice! Thanks!Update 2 - Had Thompson out again to take care of our failing drains. Got two other quotes and Thompson hit all the marks. They replaced all the cast iron with ABS in one day. Big thanks to Will and Ramon for their top notch service. 10/10 would recommend.

  • Review 82 (2024-09-05 - Rating: 5)

    Fast and efficient! Friendly! Will definitely call them if I need help in the future.

  • Review 83 (2024-07-10 - Rating: 5)

    Re: Chris MartinezA very pleasant service person. A very hard worker. I could tell that he is dedicated and takes pride in doing a top notch job with my annual cooling inspection. Thanks Joe Comella.

  • Review 84 (2024-12-13 - Rating: 5)

    Very knowledgeable, very honest, highly recommend these guys to anyone!

  • Review 85 (2024-06-06 - Rating: 5)

    Ignacio our technician did an excellent job and is very knowledgeable thorough and customer service oriented. Thank you for providing excellent service and support.

  • Review 86 (2024-10-07 - Rating: 5)

    Bryan was great. He spent time at our property to make sure nothing was missed.

  • Review 87 (2022-08-03 - Rating: 5)

    Ignacio is super friendly and knowledgeable. He troubleshooted and fixed my kitchen faucet and whole house water filter issues pretty quickly. Thank you!Second review, we went back with Thompson Plumbing again because the first time was great. Ignacio came back out and quickly detected a plumbing leak which was actually creating a lot of water damage in our garage ceiling. He fixed it quickly so we could get the restoration guys in the next day. Quick, efficient and professional work with a friendly face. I definitely recommend

  • Review 88 (2024-08-22 - Rating: 5)

    Prompt, they were able to come next day. Useful information about our unit and options.

  • Review 89 (2023-01-21 - Rating: 5)

    I had water pipe burst in the second story bathroom floor. The leak was significant and wasnt caught for several days as no-one was home. I called Thompson Plumbing in a panic and within a few hours, a technician arrived. My technician was Ignacio V. This dude was awesome. Within minutes, he had a small portion of the ceiling drywall removed and identified the leak. Obviously, he was able to fix the leak.I was extremely satisfied with the quick response. It was my first time calling Thompson and it was a good choice. As stressful as the situation was for me and my wife, Ignacio V. made it as pleasant of an experience as he could. He explained everything he found and how he was going to fix it. Very professional, courteous, etc. etc. When that work was completed, he checked the entire house for any other potential issues that could pop up.Other than Ignacio being the right guy to send out to my house, the price was on point. I expected to be charged a lot more than I was. If I ever need plumbing or HVAC work, especially in an emergency, I will be calling Thompson Plumbing and Heating!Thank you Ignacio!

  • Review 90 (2023-08-01 - Rating: 5)

    Ramone was awesome. Great guy, great technician. He was on time, and very through in his work. I would highly recommend Thompson for plumbing, and ask for Ramone if you can get him. Were extremely satisfied with the service we received today.

  • Review 91 (2023-05-12 - Rating: 5)

    Ty was great. He came in and spent the time determining the issues that needed to be fixed. He kept us informed throughout and did a thorough, professional job. We will highly recommend Thompson and Ty to anyone who needs HVAC repair.

  • Review 92 (2023-08-18 - Rating: 5)

    Dylan from Thompson was polite, respectful, and efficient during his visit. He was methodical, knowledgable, and able to answer my questions comprehensively. He recommended a small modification to my AC system but was not excessively pushy about it. We agreed to monitor and reconsider next time.

  • Review 93 (2023-11-07 - Rating: 5)

    Thompson Plumbing Heating and Air was able to schedule me for a same day inspection taking me from their stand by list. I am so thankful for that!We have a water leak from our unit in the attic that was dried out by a water mitigation company so they could prep for repairs to the ceiling. It is difficult to find the source of the leak with everything dry. Ty was honest with his inspection and we decided to schedule a second appointment later in the week to see if the leak could be recreated so he could find the source. Thompson Plumbing Heating and Air is professional and I would recommend the company.

  • Review 94 (2023-10-02 - Rating: 5)

    I called Thompson Plumbing on Friday morning about a really bad leak in my upstairs shower. They were able to have Ignacio come out that day and fix it. The agent who booked it for me was helpful and professional. Ignacio was on time and really went out of his way to explain everything that had to be done. I know nothing about plumbing so he even offered to talk to my Dad over the phone about it to make sure it all got taken care of. I highly recommend this company and I will use them again in the future for any plumbing issues.

  • Review 95 (2024-08-09 - Rating: 5)

    I have them on a 3 times a year contract to service my AC, heater and plumbing. They do all of my properties and I have referred them to others.

  • Review 96 (2024-01-05 - Rating: 5)

    We have used Thompson for our AC installation and miscellaneous plumbing needs. They are extremely professional and get the job done in a timely manner. I will continue to use them for our plumbing needs!

  • Review 97 (2023-09-29 - Rating: 5)

    Very pleased with the service for my AC that was completed by this company and your technician Thomas was very professional and completed the job very fast with excellent service. Very polite and respectful and left everything very clean and showed and explained the work the was competed with the motor. Thanks. Will use for my other properties

  • Review 98 (2023-01-16 - Rating: 5)

    Honest, reliable, friendly service with a smile!! Garrett showed up on time. He put on shoe covers to protect my floors. He quickly & efficiently installed my new thermostat and cheerfully gave me a brief tutorial on how to operate it. I could not be more impressed with a company thanks to this young man.! I highly recommend this company.

  • Review 99 (2024-06-28 - Rating: 5)

    Very polite tech. Efficient. Took his shoes off when he entered house.I would definitely use company again.

  • Review 100 (2024-06-28 - Rating: 5)

    Because of thin copper pipes installed by the original builder the recirc system on the hot water side started developing pin hole leaks that came through the ceiling. We installed a new tankless water heater when the 12 year old tank one failed about 1 ½ years ago. Thompson’s Plumbing and Air did the job and their techs were very very knowledgeable, informative and very nice. However, we did not have the recirc system turned on because of the previously stated problem. During our current remodel we had the whole house re-plumbed. We called Thompson’s to get the recirc system turned on now and it required a tech to come out to our house. Ignacio Villanueva, one of the original techs that installed our tankless system, was assigned to come out. As before, Ignacio was very nice, helpful and very informative. Our recirc system is now on and we are very happy.

  • Review 101 (2024-04-26 - Rating: 5)

    Jose was prompt. He was knowledgeable and was able to understand the situation quickly and propose solutions. Helped me understand the situation And how he solved the problem. He had me test the work before he left.

  • Review 102 (2023-11-10 - Rating: 5)

    Ramon was quick to respond to my call for help. He arrived within an hour of my call, gave me an estimate to replace my water heater, I accepted, and I had my hot water running within 2 1/2 hours.Great job, Ramon.

  • Review 103 (2018-08-09 - Rating: 5)

    I interviewed several A/C companies and NO ONE beat Thompson Heating & A/C! Everything about this company is top notch. Garrett answered my online inquiry immediately and he came out and gave us an estimate with 1-2 days. Do not remember exactly, but it was fast. We went with him instead of several other companies ranging from one you see on TV a lot to a small family owned business. To me, customer service is #1. He was friendly when I met him through the end of the job. His prices were not the most expensive nor the cheapest, but I had a good feeling about him. He was very patient with my elderly mother who is challenged when it comes to electronics of any kind. His controls are easy to work and he was thorough on how to operate everything. His installers were very courteous, knowledgeable, and courteous. So happy we went with this company. Go ahead and shop around, but you will know what I mean when you talk to Garrett and meet him in person. He is the epitome of customer service.

  • Review 104 (2024-12-27 - Rating: 5)

    Great service and persistence to resolve heating issue.

  • Review 105 (2023-07-31 - Rating: 5)

    Technician Ty Joao diagnosed and fixed the problem with my AC unit very quickly. His manner was very professional, yet friendly. He offered suggestions going foward to avoid future repair costs. I was very pleased with the service received.

  • Review 106 (2023-12-21 - Rating: 5)

    Ignacio was friendly, upbeat and got the job done quickly and well! The response time was quick and very clear. He’s helping make our home functional and beautiful.

  • Review 107 (2024-07-20 - Rating: 5)

    Will Ward has the patience of a saint, and was very thorough in explaining what needed to be done and doing it. He had a nice personality, too!

  • Review 108 (2024-04-12 - Rating: 5)

    Chris was personable and a good communicator. I understood his process and felt comfortable having him in my home. Like Ty, I recommend him as a technician. Chris serviced my cooling system and was clearly experienced with my particular brand.

  • Review 109 (2022-07-27 - Rating: 5)

    Garrett was a complete professional gentleman. Very friendly and knowledgeable about his job. I just booked an appointment and he came out same day. Will totally use this Company again. Very fair priced.

  • Review 110 (2024-07-11 - Rating: 5)

    Will came to worked on sink gurgling noise when my new air conditioner is on. Will install a new T trap to alleviate the pressure when the AC is on. He did did it very skillfully and efficiently and completed it in no time.

  • Review 111 (2022-12-07 - Rating: 5)

    Ty did a great job on the repair of my furnace. He explained what caused the issue and what was required to fix it. I signed up for the annual maintenance program because I had such a great experience with Ty and Thompson Plumbing & Heating.Ty came back again and was extremely patient with me in his explanation of why the thermostats were operating as they were. I would definitely recommend Ty and Thompson Plumbing and Heating to anyone needing repairs on their furnace.

  • Review 112 (2024-01-23 - Rating: 5)

    Very courteous, respectful technician with clear expertise and knowledge. Resolved my issue in a timely manner with competitive pricing. Will definitely use again when necessary and would highly recommend.

  • Review 113 (2023-12-29 - Rating: 5)

    Ignacio was fantastic. He demonstrated his knowledge and expertise of the issue in a manner that was easily understood. He was extremely courteous and proficient and I would definitely request him again.

  • Review 114 (2023-11-11 - Rating: 5)

    Good price. The installers and the technician who diagnosed our problem explained everything in detail and did the work fantastically. A few things had to be modified to fit new codes but it was all included in the original estimate price.

  • Review 115 (2023-08-14 - Rating: 5)

    If you’re looking for a good Heating and Air company, this should be your first call! Not only did they get me in as a last moment appointment. But the time frame was spot on for the arrival time. Absolutely loved the customer service, professional and efficient!The technician was very helpful and very professional.

  • Review 116 (2023-12-14 - Rating: 5)

    Ignacio Villanueva provided exceptional service! Really appreciated the quality of his work and especially appreciated his personality and sense of humor. These days I find it rare to be able to receive quality work and be able to communicate easily and connect with the person that performs the work. Very refreshing indeed! Ignacio Villanueva is a true asset to the Thompson Plumbing Heating and Air Conditioning company.

  • Review 117 (2020-03-07 - Rating: 5)

    I received a recommendation for Thompson Plumbing and Heating from another professional working on my house and was very pleased with every thing about their service. First of all, Garret, who came to give me the estimate, was on time, very pleasant, professional and took the time to explain everything. The actual service done by Tyler J. was superb as well. I appreciated that he not only was on time but texted me to let me know when he was arriving. He was very professional as well and he took the time to explain all that he was doing. The main thing I had wanted done was to have the cracked aging ducts in my attic replaced...he not only replaced them with a superior product but he greatly improved upon the set up... He was pleasant, courteous, and knowledgeable...when i asked him a question outside of his area of expertise, he researched it and got back to me with an answer. Also I felt that the price i paid for the service was very fair. I would definitely recommend this company.

  • Review 118 (2022-08-04 - Rating: 5)

    I had Thompson Plumbing, Heating, and AC out to the house over the winter when our heat would not stay on. I also had two other companies come out for assessments and quotes. One of the companies told us the furnace was working just fine even though we couldnt get the furnace to stay on. We installed The Nest thermostat to get better feedback on the system and learned there was in fact a system error. When Ty from Thompson inspected our unit, he identified it needed replacement or substantial repair and was continually turning itself off as a safety mechanism because the damage was a fire hazard. He not only identified the issue but showed the damage to us and explained why it was unsafe to run. We did not try to run the unit again and decided to replace the furnace and install a new AC unit with Thompson after this encounter.We recently replaced the furnace and installed a new AC unit. Ty from Thompson Plumbing Heating and AC provided oversight for the install and process. He was very personable, thorough, and professional and was a pleasure to work with. Thompson Plumbing, Heating, and A/C was also flexible with scheduling when I had to reschedule the heating and A/C install a few times. Although the install took longer than expected, the staff ensured the work was done right, with and by the right experts, and with high quality work to include a sub-contract electrician to wire the new AC unit. At completion, the install was also thoroughly inspected to ensure functionality, safety, and efficiency when operating the systems. I have used Thompson for my water heater repair and maintenance, furnace inspection and replacement, and an AC install on a home that did not formerly have AC. I am happy with the results of all services and will continue a relationship with this company. Highly recommended.

  • Review 119 (2023-07-28 - Rating: 5)

    TY arrived on time, and diagnosed the issue with our HVAC unit quickly and correctly. He was very patient with all of the questions that we had, and fixed the problem quickly. We will not hesitate to call Thompson heating, plumbing and air for future needs.

  • Review 120 (2023-09-01 - Rating: 5)

    I had a bit of an emergency (bathroom remodel that uncovered a pipe leak in the adjacent bathroom shower). Thompson Plumbing sent out Delfino Rojas within the hour and he repaired the leak quickly and professionally so the remodel could continue with only an hour or two delay. A big Thank you for your prompt and professional repair goes to Thompson Plumbing and Mr. Rojas! Highly recommend.

  • Review 121 (2021-12-16 - Rating: 5)

    Our downstairs heater stopped working recently. Ty came out and gave an extra effort to fix the stuck gas pressure switch. After he got it to work reliably I asked him to order a new one and install it when it arrives. That happened yesterday and was done quickly. We were very impressed with Ty who is very friendly and has great attitude & work ethic. We highly recommend Thompson H&A.

  • Review 122 (2023-10-27 - Rating: 5)

    ORIGINAL REVIEW left in Oct 2021:We have an emergency water leak - the valve on thermostat faucet blew up - at 7am in the morning.8am Thomas was here ready to solve the issue.He was quick, friendly, did a great job of explaining the problem and fixing it.Great experience overall!UPDATED on 11/01/2022We have been a happy client for about a year now. We had done a full house repiping, whole house filter installation and furnace upgrade! Very happy with all the services! These guys are always on time, quick to respond, polite and clean up for themselves!UPDATED on 10/20/2023: I continue using this guys for any type of plumbing, or gas work and it always great experience! This time we called on a short notice because we needed to shut off gas before installing new range. Ramon Escalante did a great job! Always friendly and professional. Thank you!

  • Review 123 (2023-10-06 - Rating: 5)

    I was having a problem getting my hands-free faucet to work and Ignacio at Thompson plumbing, came within an hour and fix the problem quickly. Very professional, prompt, and he even Showed me a couple of features.

  • Review 124 (2022-10-27 - Rating: 5)

    Ignacio and his team were friendly and took care of the problem with expediency. I had minimal time to have an auxiliary water heater removed to facilitate a roof replacement. The removal and rerouting of pipes was performed quickly and set us up to upgrade the main water heater when there is time to do soThank you.i will definitely use him and the Thompson team again to address future plumbing needs

  • Review 125 (2024-03-26 - Rating: 5)

    Ty is great! He was on time, clearly explained what needed to be done, efficiently performed the work, and did all of those things with a great attitude. Fantastic experience!

  • Review 126 (2022-11-02 - Rating: 5)

    Weve used Thompson for a both HVAC and plumbing over the last few years and service is always outstanding. Technicians are friendly, knowledgeable, professional, and on time. They give fair pricing and have been really helpful in providing solid advice on products and maintenance. I really like that they let us know who the technician is with a photo and contact info in advance of their service appt. Well continue to use them and highly recommend.

  • Review 127 (2022-10-29 - Rating: 5)

    We had a dynamite experience with Thompson Plumbing! They are the most organized, professional, competent, easy-to-work with Team of professionals that I have ever worked with! Our plumbing issues that originally appeared as a huge potential problem turned out to be handled by Thompsons crew, Ramon and Ignatio, very easily and quickly. They gave us the best assessment, saving us money and they worked around our crazy schedule as we are a clinic. The price was very fair and most of all, I had no stress working with THIS company, unlike all the others who are barely attentive, unreliable and hard to work with. We give this company 2 thumbs up and recommend them to everyone! Heather of Comprehensive Health Centers, Encinitas CA

  • Review 128 (2023-01-17 - Rating: 5)

    Ramon came out to consult on a water heater that Thompson had installed a few years ago to discuss expansion tanks, whole house water filters and related services. He was prompt, friendly and very knowledgeable and took a lot of time with us. We are very happy with Ramon and would recommend using Thompson for your HVAC and plumbing needs.

  • Review 129 (2023-02-22 - Rating: 5)

    Thomas from Thompson came over to the house. He was really friendly and worked to detect the issue very quickly. He suggested a possible (most likely) cause of the problem and provided a quote quickly. He was able to schedule the repair immediately and spent 20-30 minutes executing the repair.The work was done quickly, professionally and continues to hold today. Thanks for the great work! Highly recommend

  • Review 130 (2022-10-19 - Rating: 5)

    Plumber Kel arrived on time, was polite, informative and worked very efficiently replacing water pressure regulator, replacing broken hose bib and replacing leaky pipes under sink. Office phone contact was also very friendly and professional. Job quote and invoice was very reasonable with credit card payment quickly processed on site. Could not imagine a better service experience!

  • Review 131 (2023-09-29 - Rating: 5)

    I called and asked for an inspection on a heater. Thompson was able to send someone to the property within 3 hours. The technician Ty was detailed about his findings and did a great job.

  • Review 132 (2023-09-21 - Rating: 5)

    Delfino Rojas and Ignacio Villanueva were very professional and did great work. We had a plumbing emergency, and Thompson Plumbing got the work done quickly, efficiently, and with integrity. I will certainly be using them again!

  • Review 133 (2023-06-21 - Rating: 5)

    Very professional and efficient service. Even sent the picture of the technician before hand to know whos coming. Dylan, the tech, was very pleasant to interact with and was very courteous. Maintenance was done, everything explained well. Would definitely recommend.

  • Review 134 (2023-11-20 - Rating: 5)

    This is the first time I used Thompson Plumbing, and I would highly recommend them. Ramon was very professional and answered all our questions. He worked clean and was very polite. I would use this company again and ask for Ramon.

  • Review 135 (2024-07-18 - Rating: 5)

    They worked so hard to get the job done at an affordable price. Seemed knowledgeable and did a good job

  • Review 136 (2024-04-04 - Rating: 5)

    9/14/22: Met with Garett, the owner, and asked for his opinion on a new HVAC system for 1901 sq ft single story house. I did not want a low-end model and asked his opinion about the high-end model. I also wanted one where the technology has been around a while and is very reliable. I purchased the system he recommended. Note: Garett said it is better to get a new HVAC system while the old one is still working to avoid undue stress when the old A/C goes out.10/17/22 to 10/18/22: Andreas & Mark came out to install the new system. The new HVAC system works great. Went through a heat wave and through 45 degrees winter spells already. I am really impressed with the 2-stage system. It is very quiet and energy efficient. Dont even notice when it goes on. AC Pro Energy Star 3-ton 2 stage 16 SEER air conditioning with two stage variable speed furnace and matching coil system. Furnace model: A80US2V070A12L-04; Air Conditioner model: 4SCU16LS136P-3; Indoor Coil model: PL36H145P44935; Thermostat: Nest 3rd gen. Comment: I saw signs of mold in the old Indoor Coil when it was removed. Ty, their supervise recommended iWave-R Air Purifier to resolve that so I had it installed.4/17/23: Thompson Plumbing and Air Conditioning to schedule my maintenance (Service Partner Plan) last week. Ken Sigler came out today to perform the maintenance on my HVAC system. As Ken tightened wire connections that needed tightening. Made adjustments to air CFM setting that I requested in the heating cycle. He added 8 oz. of coolant to bring the reading back to where he wanted it. Ken has been in the business over 30 years and he knows his stuff. Thanks Ken8/24/23: On 8/8/23: Informed them that I believe maybe Freon was leaking at the A/C compressor end of the HVAC system but I also said that the new HVAC system is still working very well. Ty said that the solder joint must have been weak and finally gave way. He reported his findings to the main office and they needed to schedule a time for someone to come out to fix the leak. He said there will be no charge for the work. I was glad to see Ty be the person to come out on that day to fix the leak. It took all morning to complete the job. While he was working on the A/C line, I happened to mention that one day I heard a loud noise from the A/C compressor unit when it kicked in. But I only heard it once. I also asked some maintenance question about what needs to be done to the A/C compressor and he told me. After he finished the job and everything was sealed up and the Freon was back to its full presser, he mentioned what I could do to make the life of the HVAC system last longer. I was very interested. He said there is an aftermarket item called a “Compressor saver with a potential relay” that allows the compressor to kick in gradually and where by extending the life of the compressor. I was thinking maybe that was the noise I heard that day. He also said there is a “Surge protector to protect the equipment from power surges” and it is installed to the fuse box next to the A/C compressor (I was thinking that would be a nice thing to have because on my old HVAC system it was the fuse that went bad). These are things that interest me the most and I could relate to its benefits. I gave him the ok to install those items. He had those items in his van and was able to perform the job right then and there. Thanks Ty (Ty has been with the company 5 years).4/4/24: Bought the system from Thompson *Heating*Air Conditioning and they installed it on 10/18/2022. At my request, they came back to make some additional changes that I requested during 2023. Today Ty came out to perform the annual maintenance on the A/C. As I expected, everything checked out OK and there were no outstanding issues. Ty gave me some additional tips on what I could do to ensure the system stays in tip top running condition. It is always a pleasure to have Ty come. His reports are very detailed.

  • Review 137 (2024-05-17 - Rating: 5)

    We have been using Thompson Heating and Air for years now, for the maintenance on our system. Ty has always been very friendly, professional and thorough, when explaining what has been done, with the service he provided. Very happy with the service!

  • Review 138 (2023-08-28 - Rating: 5)

    Great staff and got the work done right the first time. I use Thompson for all of my plumbing and air-conditioning needs. They are certainly not the least expensive but in plumbing you get what you pay for.

  • Review 139 (2023-10-31 - Rating: 5)

    Thompson replaced our old heating and A/C units. The installers were careful in protecting our rugs while doing the job of taking out old units and installing the new ones and were very clean doing the work. They worked hard to finish the work in a day. Also, they were informative and helpful in demonstrating the operations and maintenance of the unit. Definitely recommend them

  • Review 140 (2024-07-13 - Rating: 5)

    Thompson was the most responsive of the companies I contacted for bidding. Their installers left our place clean and were respectful, wearing masks and booties while indoors. I heard no bad language from them and they listened to all of our concerns. There were a few technical difficulties encountered during installation, but Thompson completed the job for the quoted price. I am not sure how they compare on price because the other two companies took so long to bid that I just went with Thompson. Responsiveness is important to me because it makes me confident that there will be good service and repair times on my units after they are installed. I am glad I bought their best system; it is so efficient and so quiet.

  • Review 141 (2024-11-13 - Rating: 5)

    Great service, fixed our issue with quality and speed.

  • Review 142 (2021-12-17 - Rating: 5)

    First Class Company! We used Thompson to install a furnace and air conditioner. They were by far the most reasonable and their customer service is second to none. I would like to give a special shout out to Garrett, the technician who came out to help us. He did a great job, was very knowledgeable and informative, and we look forward to working with him again!

  • Review 143 (2024-05-31 - Rating: 5)

    I have worked with Thompson Plumbing many times here in Oceanside. They have always been very responsive and reasonable. I have high confidence in their work as well. They have repaired many burst pipes, my water heater, and did service in my AC and heater.

  • Review 144 (2023-06-23 - Rating: 5)

    Amazing! Super friendly, knowledgeable and customer focused! Understood our issues quickly and fixed it fast. Explained all forms clearly with convenient sign. Went above and beyond to meet our needs by providing quality info for future maintenance. This company is top notch!

  • Review 145 (2024-05-28 - Rating: 5)

    Another air and heating check 2024. Ty my service technician was professional and conducted a thorough check. He explained the results, which fortunately were all good.Annual air-conditioning and Heating check. Dylan. my service technician was professional, explained everything and I am now ready for the next year.

  • Review 146 (2024-03-22 - Rating: 5)

    I was so happy with this company. I was afraid that they would have to Jack hammer my patio up but, they fixed a gas leak without having to do that. They were punctual and fixed the problem in one day.

  • Review 147 (2024-06-30 - Rating: 5)

    Overall excellent service. Straight forward on the issue with the drainage system and problems. Got the job done temporarily for now. I will definitely be using Thompson plumbing shortly. Thanks again Kel.

  • Review 148 (2023-01-06 - Rating: 5)

    Thompson Plumbing is phenomenal! I have used a number of different plumbers in the past and these folks have exceeded our expectations! They have a high quality of work and are great about talking us through the issues as they arise and the next steps to resolve. Kel does exceptional work, couldnt ask for a better service technician!

  • Review 149 (2024-07-26 - Rating: 5)

    Chris Martinez is an asset to the company!! He did an excellent job. He worked quickly, effectively and explained everything well. Best guy ever!!!

  • Review 150 (2023-07-31 - Rating: 5)

    Friendly, professional, thorough and detail oriented. Love that he took pictures before and after the service so I can see exactly what he fixed. My AC is working and feels amazing!! Thank you!

  • Review 151 (2021-10-06 - Rating: 5)

    I called Thompson, because my ac went out, and I needed someone quick, due to my compromised immune system. They told me they could have someone out, same day within 2 hours from the time I called. Amazing! Ty was the tech, and he was awesome. Explained everything to me, waited while I called my husband to let him know what the problem was, and was able to get us up and running. He does need to come back with a part that he has to order, but at least my ac is working again for now. I’m really impressed by Thompson, and Ty, and would highly recommend them!

  • Review 152 (2018-06-15 - Rating: 5)

    Thompson has taken care of our HVAC needs since installing our system in 2014, and they have some of the best customer service I’ve experienced! Honest, ethical, and very customer oriented!! They truly go above and beyond to provide an amazing customer experience, and I recommend them to anyone who is looking for a reputable, family owned company that puts their customers first! From the install, warranty service and system maintenance - we have received excellent communication about appointment times, services provided, and next steps when warranted. Just an A+ experience all around!

  • Review 153 (2022-04-01 - Rating: 5)

    Ignacio and Mark came early, diagnosed the issues quickly and fixed the problem (they replaced an old garbage disposal that was leaking). They were very professional and provided really great service to me. I’m a returning customer and employees like Ignacio and Mark are a big part that I continue to use this company. Thanks for the great service!

  • Review 154 (2023-03-23 - Rating: 5)

    I had a pipe burst that was pretty stressful but Ignacio was able to diagnose the location and the solution in no time. Great experience with Thompson from the moment I called them! I chose them for being a family owned business and I could not have asked for better service!

  • Review 155 (2022-07-11 - Rating: 5)

    Ty was on time for the appointment at my Tenants Home. I received a photo & Bio about Ty before he even arrived. He kept me, the home owner, up to date on the issues, estimate, and repair. He completed the job in a timely manner and helped me to resolve a refund on the initial consultation. I will definitely use Thompson Plumbing again!

  • Review 156 (2024-06-09 - Rating: 5)

    The plumber that came to our house …. Jose … sorry forgot his last name was amazing … showed us what he was going to do and explained the cost of doing it … could not have been happier with the job he did.

  • Review 157 (2024-04-04 - Rating: 5)

    Ramon is a rockstar. He arrived early,, did the job very well, and helped put everything back. Very professional and courteous. He’s a life saver and I highly recommend him and Thompson.

  • Review 158 (2023-11-02 - Rating: 5)

    Thompson installed my heating and air conditioning three years ago. Recently I was having an issue with my heating unit and they were able to come out quickly. They evaluated the problem, cleaned the dirty switching sensor and completed the job quickly and efficiently. Ty explained what he was doing and why there was an issue. They are always a pleasure to work with and I highly recommend the company.

  • Review 159 (2024-06-15 - Rating: 5)

    Ramon is a skilled plumber and an enjoyable person to have in my home. I trust his work and his opinions. He is very respectful of my home and my time. He is a good communicator. He answers all my questions and I understand the answers.

  • Review 160 (2018-12-20 - Rating: 5)

    I will definitely hire Thompson Plumbing and HVAC again for any future repair needs. Great customer service and their technician, Thomas, is a credit to their organization. He was knowledgeable, professional and courteous. He called ahead of time and asked if he could arrive at our home earlier than scheduled since he was already done with a previous appointment. I appreciate his efficiency as he tackled the repair quickly while maintaining meticulous attention to the particular details of his craft. Thank you Thomas for doing a great job!

  • Review 161 (2022-04-26 - Rating: 5)

    From Selena on the phone, to every single technician who has been to my house, this team has exceeded my expectations. Professional, courteous, respectful, knowledgeable, and patient with my many questions! I LOVE that I receive a text and email showing a photo of the person who is coming to my home each and every time. Such an added sense of security! I interviewed a larger-than-usual number of companies (7-8, really!) last fall when replacing my HVAC system, and Thompson Heating and Air Conditioning won my confidence and my business!

  • Review 162 (2024-01-03 - Rating: 5)

    Garett was very professional and friendly. He explained what he would be doing and very diligently got to work. I also appreciate receiving the text updates of his arrival. Would highly recommend!

  • Review 163 (2019-08-12 - Rating: 5)

    This company is awesome. They installed our AC 2 years ago and it went very well. Since then we’ve had to call them out for minor fixes to the system. The company responds quickly, and sends service members out who solve problems fast. Their warranty coverage is amazing. I highly recommend these installers to anyone who cares about good service, timelines, and excellent pricing. Thanks Thompson!

  • Review 164 (2023-04-13 - Rating: 5)

    About two years ago, my wife and I purchased our forever home in the Oside. Shortly after moving and settling in, we noticed a water leak below our water heater.Since we were new to the area, we had not established any relationships with any plumbing establishments.We did some quick research and found Thompson Plumbing. Our first impression, with both the office staff and Ignacio and Ramon, was so reassuring and responsive.On a side note, we had a home warranty; however, they were not able to address our immediate concern until a week into the future!However, Thompson showed up that very same day.As it turns out, our new forever home had a slab leak and I have to admit, we were very concerned.Ignacio and Ramon were very professional and took a realistic assessment of our situation and provided alternate solutions.While we were deciding which route to take, they were able to perform a workaround fix and stop the leak, essentially giving us enough breathing room to take a step back and figure out our next step.Because of Thompson’s experience and knowledge, they were able to stop the leak at the source and recommended an option of reposing our home since all our plumbing was under our home’s slab.They also diagnosed other issues that needed immediate attention: our water heater had so much corrosion as well as some other copper pipes, that would need replacement some time in the near future. The possible bursting of pipes would not be a matter of “if” they would burst, but a matter of “when.”This all happened about seven months ago, and just last week we called Thompson to complete some much needed plumbing repairs to our home.We ended up replacing our conventional water heater with an on-demand water heater that is much more modern and efficient.We also installed a complete home water filtration system and, at this time, we are waiting for a quote to repipe our home so as to avoid any more slab leaks in the future.In addition, Thompson Plumbing offers a “Peace of Mind Plan” to protect our upgrades and current HVAC systems. The five-year plan was reasonably prices and gives us a definite peace of mind.We are so satisfied with their work thus far, that Thompson Plumbing is now our only source for all of our plumbing and HVAC work.We would like to thank Thompson Plumbing, and especially Ignacio and Ramon, for assisting in the maintenance and protection of the value of our forever home here in Oceanside!

  • Review 165 (2022-07-21 - Rating: 5)

    Great job, Thomas. Friendly, professional and knowledgeable.Ignacio V. was very professional and kept us informed as he fixed our problems.This is the second time weve used Thompson and are very happy with their service.

  • Review 166 (2023-08-24 - Rating: 5)

    Ty was excellent. Showed up on time. Very knowledgeable and professional. Took his time and educated me on my system which I appreciated quite a bit. If Ty shows up to your place, you are I. Good hands.

  • Review 167 (2022-06-11 - Rating: 5)

    My hot water tank suddenly failed and was spewing water everywhere. Fortunately I was able to shut it off when I discovered it in about an hour. I called my Home Warranty company and the contractor they assigned couldnt even get a technician here for 3 days AND even then, couldnt do the work, they could only diagnose and it might take another 3-5 days after that. .Panicked, I called Thompson and they were going to arrange to have a technician out that day!. Unfortunately, they had a plumbing emergency that precluded them for getting here at the appointed time, but the manager, Will, had me take photos and text them off. He could clearly see the problem, and sent me an estimate as a PDF. Once I approved it, he and scheduled my replacement for the day. Conrad, the technician arrived and got to work. He was knowledgeable, professional, and cleaned up afterward. I was not only very relieved, but very pleased with the quality of the work.

  • Review 168 (2023-10-16 - Rating: 5)

    The project involved replacing ducting for our HVAC system in a very tight crawl space under the house. The quality of work performed was clearly evident. Thanks to Mark Thompson for his efforts.

  • Review 169 (2021-09-30 - Rating: 5)

    Made me a same day appointment and was right on time. Ignacio was super nice and professional. Got the job done quickly, answered some questions, and overall had a positive attitude. 100% will use and recommend for all future needs.

  • Review 170 (2014-06-20 - Rating: 5)

    After getting 4 estimates I chose Thompson Heating & Air for the price and for not trying to be pushed into something I did not need. Another company tried to sell me a brand new furnace even though mine was only 2 years old. He said a new a/c unit would not work with the furnace I have. NOT TRUE. Garett came out and was really friendly and professional. He emailed me the estimate the same day. I kept emailing him with questions I had and he always answered right away. After signing the agreement he had his workers out here in a week. Everybody else would take 3 weeks. His workers were great. So friendly and got the job done faster than expected. They put down cloths to keep the floor clean and at the end they stayed around to teach me how to use the thermostat, tips on getting the most out of my a/c and stayed long enough to make sure it was cooling down the house once it was on. GREAT SERVICE!!!!!!!!!!!!!

  • Review 171 (2024-11-08 - Rating: 5)

    Our estimator Will, was very considerate and informative. He offered lots of options and helped us choose what suited us the best for our budget.

  • Review 172 (2023-09-14 - Rating: 5)

    Ignacio was very professional in his work. On time, friendly, open and honest. I would highly recommend him for others and future jobs I have.

  • Review 173 (2024-06-08 - Rating: 5)

    Ty was extremely helpful. He answered all our questions, and even provided estimates for possible upgrades. He has excellent people skills. He went out of his way to.help us.

  • Review 174 (2018-07-02 - Rating: 5)

    My A/C went out last week and honestly I know nothing on the subject. I did some research on yelp and found Thompson heating/plumbing and A/C. Their reviews are amazing so I gave them a call.They were very knowledgeable, friendly and walked me through the appointment, the repair and prices.They showed up on time. (Thumbs up)They were very respectful and clean. ( I have had bad experiences before with other vendors)Their prices were very reasonable compared to the competition. They did not try to sell me on a new a/c but rather repaired it on a timely manner.. (a plus)So if your A/C dies like mine did, Give them a call.. they are definitely your guys!

  • Review 175 (2022-01-07 - Rating: 5)

    Great experience. I had a water line break at 7am in the morning, flooding my front yard and called Thompson Plumbing around 9am. When I told them the situation, they prioritized getting someone to my house ASAP. Thomas & Mark arrived around 9:30am and by 10:30am they had an estimate for me. They told me they could fix the leak but it would be an all day job. I agreed to the work, and midway through the job Thomas told me he thought he could fix the problem at a fraction of the cost that I agreed to. Not everyone is as honest as he is. I couldn’t be happier I called. If I ever need any plumbing work, Thompson Plumbing will be my first call and will definitely request Thomas and Mark.Thanks guys!

  • Review 176 (2021-09-21 - Rating: 5)

    Had them come and retro-fit the gas line for my stove so that it would be flush to the wall instead of sticking out 2-3inches as it was. Thomas did a great job and installed the new stove and made sure it was level and functioning. I will definitely use these guys again as they are trustworthy and professional.

  • Review 177 (2022-12-09 - Rating: 5)

    Our bathroom faucet was leaking. The undersink hardware was rusted and deteriorated. The technician explained what was needed and helped us order new faucets and necessary parts. The technician was so patient. We were pleasantly surprised that we received same day service on the day we called. Great plumbing service.

  • Review 178 (2024-11-01 - Rating: 5)

    I called Thompson PHA to get a second opinion on a diagnosis and quote i had received a few days earlier from another company to repair my broken water heater. Thomson trouble shot the problem and provided me options for repair that were much more reasonable and far less expensive vs the other company who immediately suggested I needed a brand new water heater lol.My tech from Thompson was Jose Reyes, he was professional, knowledgeable and honest. After I approved the repair cost he cut out to pick up parts, came back same day, repaired the water heater and left my home with a perfectly working water heater. Thanks Jose!Side note - Since i agreed to the repair cost they waived the diagnostic fee.Overall good experience from the front end phone call support to the back end tech support. Cheers to hot water and some extra cash in my pocket.

  • Review 179 (2024-06-17 - Rating: 5)

    The technician was nice and knowledgeable, and the problem was diagnosed and fixed in a very short period of time.

  • Review 180 (2018-01-01 - Rating: 5)

    Service was excellent; my serviceman, knowledgeable and considerate, willing to help me understand my plumbing problem and solutions.I was very pleased with everything about the experience with Thompson Plumbing, Heating and AC. They very quickly earned my trust and will be my go-to guys for plumbing problems. I commend them and gladly recommend them to all.

  • Review 181 (2018-08-09 - Rating: 5)

    The crew that came to our house to install our new unit, Ryan, Ty, Andrew & Mike were friendly, efficient and competent. They had some challenging conditions to work in - extreme heat & a very small attic space - but they got it all installed in a really efficient manner. The entire staff has been great and their follow-up on inspections and permitting and general admin stuff has been great. We highly recommend Thompson Heating and Air Conditioning!

  • Review 182 (2024-05-30 - Rating: 5)

    We had Thompson Plumbing Heating and Air Conditioning tuneup the heater. Ty explained very clearly what parts needed to be replaced and what my options were. Ty was courteous and friendly. He did a very thorough job. Ty is a very good people person.

  • Review 183 (2018-07-26 - Rating: 5)

    Got a call from our renters that our AC unit wasn’t working in our house. I know this is a super busy time to run into an AC Unit issue.The owners, Garret and Sara, were able to squeeze me in almost immediately and Garret repaired my AC unit in minutes. Their prices are super reasonable too, as we did have another company come out before them and quote us 3 times as much!!!I will forever be using Thompson Plumbing Heating and Air Conditioning, and will recommend them to everyone I know! They are very nice people and I appreciate their honesty and hard work!

  • Review 184 (2024-07-17 - Rating: 5)

    They don’t get any better then Ty, who came out today and helped with my air conditioning problem and gave me good options for a needed replacement of my furnace and air conditioner. Ty is very personable!! Great guy!!! And many thanks to Thompson for being so helpful and taking care of me so quickly with sending Ty out! And even more: Thompson is able to install a new furnace and air conditioner in my home in three days! They give priorities to seniors who struggle without heat and air conditioning, which are crucial for a senior to have!!Thompson were able to came the next day and did a superb job installing the top notch furnace and air conditioner. Fabian and Oskar were first rate - very highly skilled technicians. Very friendly. I have only the highest regard for this company and their staff.

  • Review 185 (2021-12-13 - Rating: 5)

    Ty represents the company well, not only was he on time he came at the beginning of the 2 hour window each visit. He answered every question I had as well as giving me tips on maintenance. He went above and beyond and was a pleasure to have in my home as he was respectful and tidy. I recommend this company as well as this technician.

  • Review 186 (2024-09-13 - Rating: 5)

    Top notch. Timely, communicative, fair. I would absolutely recommend.

  • Review 187 (2024-04-23 - Rating: 5)

    Jose was great and efficient. Explained everything in detail. He was very professional and courteous.

  • Review 188 (2024-02-09 - Rating: 5)

    Garret was awesome. Loved his work ethic - did a GREAT job. Also his help with my questions.

  • Review 189 (2022-03-05 - Rating: 5)

    We had Thompson install new AC and heating units for us (4 total) for our house in Carlsbad.Arturo and Mark were polite, professional, and completed the job on time and at high quality.I highly recommend Thompson!

  • Review 190 (2024-03-12 - Rating: 5)

    Ramon came out promptly and put in a new water heater so we now have hot water. Courteous, professional and attentive to details. Thank you Ramon

  • Review 191 (2017-10-19 - Rating: 5)

    Thompson Plumbing, Heating and AC installed a new furnace in our home last Monday. The installers, Ryan and Brian, arrived on time. They both were friendly and knowledgeable as they answered my many questions. They worked professionally as a team finishing the project on time. They removed the old equipment and cleaned the work area as if they never were here. I highly recommend Thompson and their excellent installers, Ryan and Brian. Ken H

  • Review 192 (2021-09-23 - Rating: 5)

    I was impressed with the customer service when scheduling the appointment, which I was able to set right away. I received an email confirmation. When the company representative was on his way, I received a call. He communicated what the issue was and noted the repair cost, which seemed very reasonable. He didnt try to hint that I repair/replace other plumbing, whch soooo many of the other companys will shamelessly do. This rep (Kel) took care of the job, contacted me with photos of the items being replaced since the work was done at my rental property and I wasn t able to be there physically. According to the tenants, he was polite, did the job, explained what had been done and then left. Id definitely use Thompson Plumbing Heating and Air Conditioning again!

  • Review 193 (2018-12-14 - Rating: 5)

    I was very impressed with Thompson Plumbing and especially with Thomas, the technician who did the work for me.He not only was on time, actually early, as he was kind enough to call me and ask if it was all right to arrive early.He did the work quickly and with no bother. He was very skilled and was able to save me the money of new parts, by successfully using the existing ones.A very professional job and I will use Thompson for all my plumbing and HVAC work in the future. Further, I would recommend them to my neighbors and friends.Well done!Jean Harper

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