Roto-Rooter Plumbing and Drain Service

Located in Norwalk, Ohio

Address: 2610 State Rte 61, Norwalk, OH 44857, United States

Phone: +1 419-668-0301

Rating: 4.9

Services

Identifies as veteran-owned
On-site services
Online estimates
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Ben has assisted me with several plumbing issues in the past, including a fairly extensive repair/replacement. Thankfully Today he quickly diagnosed and repaired a leak under my basement sink. Hes reliably on time and thoroughly explains what is wrong and the proposed plan for fixing it, along with estimated costs. All repairs have been successful the first time around; estimates have been accurate, and costs reasonable. I highly recommend Roto Rooter for any plumbing needs.

Review 2 (2024-11-02 - Rating: 5)
Tom provided excellent after hours service today. He was knowledgeable and attentive. While we were unable to completely resolve our issues today, due to suppliers not working weekends, he was able to give us a fix to get through the weekend and will have the resources we need for replacement of our hot water tank on Monday.

Review 3 (2024-12-30 - Rating: 5)
Had our pipes unexpectedly bust under our kitchen sink, I called Roto Rooter and they sent a tech out within 3 hours. Ben got it fixed in less than 2hr and now everything works beautifully

Review 4 (2024-11-08 - Rating: 5)
Tom came out to fix our sink after he was at my sisters fixing her sink. He is kind, efficient, and to the point. Seemingly a hard worker. Both jobs were a success, gratefully. If need be, ( hopefully not ) we will return. Thank you!

Review 5 (2024-11-08 - Rating: 5)
What a great experience! Tom came, executed a plan, and completed the job efficiently and with a positive result! I will recommend him and your company in the future !

Review 6 (2024-11-27 - Rating: 5)
There is no good time to have plumbing issues, but the day before Thanksgiving is less than ideal. I was very pleased with Roto Rooter’s rapid response to my drain issue. The call taker was super courteous and a pleasure to work with. Their technician, Tom, did an outstanding job. He was very professional, personable, and competent; rapidly fixing the problem, allowing my family to move on with our day and prepare for a busy Thanksgiving. Thanks Roto Rooter!

Review 7 (2024-11-06 - Rating: 5)
Tom is a fantastic plumber…Very knowledgeable.. Tom took initiative to understand and fix the issue at hand.. he’s been to my house the last 3 times and he is very professional.. recommend Roto-Rooter anytime especially because of Tom…thank you so much

Review 8 (2024-10-15 - Rating: 5)
The team at Roto-Rooter came over in a timely fashion for a backup in my basement. They thoroughly reviewed all possible issues causing the basement flooding, and were able to quickly correct the problem. Before leaving, Joe with Roto Rooter let me know the condition of my drainage pipes, and offered guidance on future maintenance to look out for. Appreciate Roto Rooter for their professionalism in the call, and would work with them again in the future.

Review 9 (2024-11-18 - Rating: 5)
I was having hot water tank issues. Ben was knowledgeable, pleasant and efficient!! This whole team is amazing.....only place I will call when I have any sort of plumbing issues. Highly recommend.

Review 10 (2024-11-20 - Rating: 5)
This was a great service call. I called and they came the same day. Problem fixed! So courteous and professional. I will use Roto-Rooter again.

Review 11 (2024-10-25 - Rating: 5)
Tom did a fantastic job. Very polite and patient. He explained everything he was doing and the results were excellent. Thx.

Review 12 (2024-11-02 - Rating: 5)
Your technician was courteous and very helpful. He explained everything he was doing and was very professional couldnt ask for more. Was very happy with the result and with him.

Review 13 (2024-11-15 - Rating: 5)
Ben was very knowledgeable and very thorough in replacing our hot water tank. We would recommend your company

Review 14 (2024-10-30 - Rating: 5)
Excellent service, Ben was professional and worked quickly and efficiently. Office staff was helpful and friendly.

Review 15 (2024-09-19 - Rating: 5)
I wasnt home but husband said Tom was great. Explained everything and did a fantastic job. Will highly recommend.

Review 16 (2024-12-14 - Rating: 5)
Ben did a wonderful job explaining what was happening and what the solution was to the issue. Fast, clean, professional.

Review 17 (2024-09-23 - Rating: 5)
Roto Rooter was fast and efficient in replacing our sump pump today. Well call them again with any future plumbing needs .

Review 18 (2024-10-08 - Rating: 5)
Very prompt courteous service and job complete d to satisfaction. We would strongly recommend Roto Rooter to anyone in the Sandusky area.

Review 19 (2024-07-03 - Rating: 5)
The main drain pipe for our house was getting clogged. Unfortunately we made a call to Mr.Rooter first. They couldn’t unclog it, tried to up-charge us on services we didn’t sign off on, and wanted us to do massive repairs all which would have cost us at least $9000.We called out Roto Rooter the next day and Tom Kane got it unclogged for us no problem! This is the 3rd time Roto Rooter (and the 2nd time Tom Kane) has gotten our drain pipe unclogged. Definitely know who we are sticking with in the future and will consider for when we do finally need more extensive/massive repairs since they do good honest work!!

Review 20 (2024-12-23 - Rating: 5)
Its great to call in the morning and in the same day my disaster was taken care of by two guys that i really wish i could find to work at my company

Review 21 (2024-06-13 - Rating: 5)
It is always a pleasure to use Roto Rooter plumbing services. I first used them on my personal renovation and since on client projects. The office is very professional and Ben is an experienced, conscientious plumber.

Review 22 (2024-12-17 - Rating: 5)
We’ve had some work done by Tom several times now, and he was once again awesome! The service was the installation of a utility sink pump in a cabinet under our basement sink, and he was able to fit everything together and get everything working with no problems or leaks in minutes even though it was something he’d never worked on before! He was really patient and explained the process step by step, which was appreciated. We would definitely recommend!

Review 23 (2024-12-17 - Rating: 5)
Joe was very professional and willing to answer whatever questions I had about what he was doing

Review 24 (2024-12-28 - Rating: 5)
Service was great. Joe was courteous and knowledgeable.

Review 25 (2024-11-21 - Rating: 5)
The best! They redid the plumbing in my house and were so good on the work!

Review 26 (2024-11-08 - Rating: 5)
Awesome service the guy was even nice enough to explain what he was doing. I actually learned a little bit in the process!

Review 27 (2024-11-05 - Rating: 5)
Had an emergency need for a plumber on a Saturday. They were my sixth call and the first to be able to help me.

Review 28 (2024-12-18 - Rating: 5)
I’ve been dealing with Roto Rooter for years. Always professional, and on time!

Review 29 (2024-01-25 - Rating: 5)
Tom was very helpful. He made sure the tree roots were cleared and showed me all intrusions in the line so I could fully understand the condition of our sewer line. He provided an estimate before he left my house so I didnt need to wait for that information.

Review 30 (2024-09-27 - Rating: 5)
Tom was absolutely awesome! Very professional and productive! He deserves a raise

Review 31 (2024-12-17 - Rating: 5)
I have been faithful customer with Roto-Rooter for years. They have helped me due to living in an old home with a huge tree beside the house which is a problem with roots clogging the main drain. Any time I have ever called them they have always quickly gotten back to me and solved my problem by the end of the day. The two gentleman who came quickly took care of the problem and also made sure there was no standing water. They were friendly and kind and a pleasure to work with. Thank you guys. Once again, Great job!

Review 32 (2023-12-23 - Rating: 5)
Had another holiday emergency with the sink and Roto Rooter came through again. The service tech Tom came out for the second time and delivered flawless service, very friendly and even assisted in some maintenance material to help with the maintain the longevity of the plumbing. Would definitely call again but hopefully not too soon! Definitely recommend!

Review 33 (2024-10-23 - Rating: 5)
Very much appreciate Ben and the work done for us from Roto-Rooter. Thankyou

Review 34 (2024-01-01 - Rating: 5)
I’d give ten stars if I could! We were having drainage issues that went from concerning to emergency, and they were able to move up our appointment to today (Jan 1). Ben was our plumber, and he was fantastic. Explained everything he was doing and why, and solved the issue. I’ll only be calling Roto-Rooter from now on for any plumbing needs!

Review 35 (2024-01-04 - Rating: 5)
Gavin was very professional and showed up ready to get to work! He got my sink cleared right up for me (it was backed up) Very friendly young man! Thank you Roto-Rooter! I continue to call my local Roto-Rooter for any of my plumbing or drain issues because all the techs Ive had are so friendly and always solved my issues when they are here! Pricing is very fair too!! I was given VERY FAST service! I called and the sweet office staff got me in the schedule next day! They explain what they are doing every step of the way so no secrets (: Thx again for great service!

Review 36 (2024-10-11 - Rating: 5)
Joe and his partner were very professional and resolved the issue in under 30 minutes.

Review 37 (2024-01-06 - Rating: 5)
Ben was very knowledgeable and helpful, the utmost professional. He took the time to explain why the back up occurred and how he was fixing it. Would fully recommend them without hesitation.

Review 38 (2023-11-10 - Rating: 5)
The guys did a great job. I don’t leave much reviews but the team deserved it. Big shout out to Tom and his team. If anyone is in need of a plumber, this company has your back ! Thanks again

Review 39 (2023-12-02 - Rating: 5)
Arrived on time. Explained what was to be done . Gave a quote. Office called later the same day and scheduled date and time work would be competed. Day of service was called and told technician was on the way. Arrived on time. Completed work sooner than expected and revised quote making it less than expected. Went over with me what was done. Did an excellent job and an excellent clean up. All in all, it was a very positive experience. Would highly recommend this service..

Review 40 (2024-12-30 - Rating: 5)
Highly satisfied with the help I received from the staff at Roto Rooter of Sandusky. Scheduled me for work the same day and in no time had my plugged sewer line clear. And....reasonably priced. Also learned they offer other plumbing needs. Would definitely recommend them to others.

Review 41 (2023-11-20 - Rating: 5)
Absolutely wonderful and professional!! Ben has done our plumbing work before and hes always been kind and professional! And that hasnt changed! Thank you for all you do! Our little (not so little) family appreciates you and your work!

Review 42 (2024-01-17 - Rating: 5)
The technician arrived as soon as they were able and worked quickly at identifying the issue and getting the problem solved. It was our second time using the company, and we wouldnt hesitate to call them again.

Review 43 (2024-12-10 - Rating: 5)
Tom was nice, he explained what was wrong and how he was going to fix it.

Review 44 (2023-10-09 - Rating: 5)
Ben, Joe and the other young man, did a great job replacing my main drain from my house to the road. These guys work very hard on their job, and do excellent work. We have used this company before, and will use again.

Review 45 (2023-12-14 - Rating: 5)
We have an old house with rusted together plumbing and valves that no longer work. Ben took it all in stride and got both our shower drains replaced along with a shower valve and 2 water shutoff valves. I kept waiting for him to tell me the drains that were rusted onto the old, cast iron tubs were a lost cause but he got them out somehow and now we have bright, shiny new ones! Ben is great and I highly recommend Roto-Rooter.

Review 46 (2023-10-19 - Rating: 5)
So my main drain was clogged really bad. At least to me it was. I called roto to see what we could do. They sent out Tom. Let me tell you something. Tom was absolutely amazing. Extremely professional very courteous he gave great advice and explained more than I expected. Thank you Tom!

Review 47 (2024-12-18 - Rating: 5)
Everyone was professional and helped us to get back up and running at Maple Crest!! Thank you!!1

Review 48 (2024-12-11 - Rating: 5)
Easily a 5-star visit from Tom, helping at my home in Sandusky. Very much appreciate his helpfulness and positive vibes, let alone fixing my issue. Thank you Tom!

Review 49 (2024-12-17 - Rating: 5)
Arrived immediately! Very nice young man. Took care of issue. Happy customer!☺️

Review 50 (2023-07-21 - Rating: 5)
Replaced back up sump pump battery & checked entire sump pump system. Ben did a thorough job. He was very professional & pleasant to deal with! Solved our issues!

Review 51 (2021-10-22 - Rating: 5)
Joe was wonderful. Very polite and professional, and explained everything to me as he went. Maureen answered the phone and was so understanding, and sent Joe out literally within minutes. I don’t leave too many reviews but Joe and this company seriously deserve more kind words than I can say.The price for the service was very fair, and I was also told the work is guaranteed for 30 days. I definitely recommend!

Review 52 (2023-11-15 - Rating: 4)
They responded to my problem the very next day and the service representative Tom was very professional and explained what all he was doing. Although I feel a little pricey, they are a good company to work with.

Review 53 (2022-11-14 - Rating: 5)
The plumber detected the problem quoted me a price and proceeded to complete the job in a timely manner. They wore protective coverings on their feet and cleaned everything spotless. They came within two hours of me making the appointment and kept me updated as to when they would arrive. Great communication. Would highly recommend.

Review 54 (2023-11-26 - Rating: 5)
Ben was so nice! He came out on a holiday weekend… was fast and efficient! He was there within an hour of our call… Would highly recommend.

Review 55 (2022-12-29 - Rating: 5)
These guys are freaking rock stars, from the people I talked to on the phone, to Ben and his crew that came to fix my tub faucet. Kept me in the loop on what was going on and what needed done, even took care of a busted flapper on our toilet! Cost was very very reasonable. These guys are amazing. When I need any repairs in the future, theyre the first people Im calling. Thanks so much to all of you!

Review 56 (2024-01-04 - Rating: 5)
I so appreciate knowing that when I call Roto Rooter theyre going to answer, theyre going to schedule me and I know theyll be able to help! Having reliable service, especially when living in an old home, is a huge deal! Thank you for the peace of mind, Roto Rooter!

Review 57 (2023-12-28 - Rating: 5)
Joe and the rest of the team at Norwalk roto rooter are first-class professionals! Fast service, expert knowledge, fair prices. They came out and got some nasty rootage out of a basement drain and got it clear and flowing again in no time. There is no one else I would depend on for my home when it comes to keeping everything flowing the way it’s supposed to!

Review 58 (2024-11-04 - Rating: 5)
Great service and got the job done Thank you

Review 59 (2024-01-16 - Rating: 5)
Ben came to our home on the weekend. We had been without our washing machine, utility sink, kitchen sink and dishwasher. We had a plug that another plumber was unable to clear, so he recommended Ben and Mike. We couldn’t have been happier with their service. They were able to accommodate us in a timely manner, and got the job done! Ben was professional, knowledgeable and cleaned up after himself. Their pricing is fair and they seem honest, hardworking and dependable. We will be using this service exclusively from now on. Thank you Roto Rooter for excellent service! I would recommend this service to anyone! In fact, I already have! :)-The Bristol’s

Review 60 (2022-09-23 - Rating: 5)
Fast speedy service. Ben was very pleasant and worked until 7:00 pm to get the job done. I will definitely recommend his company to everyone. The pricing was $200.00 less than I paid someone 9 years ago to do the same job.

Review 61 (2024-10-11 - Rating: 5)
Great, quick service. Ben is very good!

Review 62 (2022-10-05 - Rating: 5)
Ben was great ! He replaced our water shut off valves in the bathroom . He explained everything thoroughly and was very professional ! He was very efficient with time and got done quicker than I thought . We have used roto rooter 3 or 4 times now and have been pleased with the service and communication every time !

Review 63 (2024-12-31 - Rating: 5)
No problems, on time and did the job

Review 64 (2024-12-20 - Rating: 5)
Prompt service and professional. Highly recommend

Review 65 (2021-02-10 - Rating: 5)
I needed a new water heater and Ben and David were quickly able to diagnose the issue, quote a price for parts and installation, and install the new system with no issue what so ever. Masks were worn when communicating with me which was great that it wasnt even a discussion.They were in an out in less than 3 hours and didnt charge a dime more than quoted even though they probably could have justifiably done so based on some extra work they had to do. Overall a great, hassle free experience and I will definitely be going to them for any plumbing issues in the future.

Review 66 (2020-07-06 - Rating: 5)
My online appointment was confirmed first thing this morning and the technicians arrived within the promised time and also called before arrival like promised.David S and Mike were wonderful. I was provided a free estimate and provided with the different possible problems. They performed the work quickly and efficiently. Price was a bargain for the time involved in the work. Will be my first call if I ever have any other problems.

Review 67 (2022-09-19 - Rating: 5)
These guys are awesome and knowledgeable. They arrived, put shoe covers on, diagnosed the problem, and fixed it. It was that easy. They even went above and beyond by showing me how to use and wash my clean out. They are now my choice every time. Joe and Tom, you guys are awesome.They dont charge hourly. Their system is a per task completed operation. They do everything. Works for me. I highly recommend these guys.

Review 68 (2024-10-07 - Rating: 5)
Ben and Jesse were very friendly and professional. Happy with their work in my old house. I have 2 more jobs for them...so they will be back. Thanks guys!

Review 69 (2021-09-29 - Rating: 5)
David was amazing. He did everything he could to fix the problem, and he successful did. I am an EXTREMELY HAPPY customer!! He was dedicated to offering great customer service. I loved his work ethic. He deserves a RAISE! Give this man a raise!

Review 70 (2022-10-29 - Rating: 5)
Outstanding service. We had a water heater go out on a Friday. They showed up on the same day and worked until 7pm to make sure we were taken care of. Highly recommend.

Review 71 (2021-07-28 - Rating: 5)
When I called, I was able to talk to a real person!! She was friendly and set me up an appointment for the same day!! When Dave was on the way to my house he called and let me know. He let me know up front what it was going to cost. He got the job done in no time. I would definitely call them again if I need to.

Review 72 (2024-10-15 - Rating: 5)
Great service, one time. Tom was professional. One flat rate even b4 he started. I liked the flat rate n not by hour. Recommend preventive solutions so problem doesnt happen again. Very satisfying.

Review 73 (2024-10-21 - Rating: 4)
Thank you for the fast arrival. We are back in service. Thank you

Review 74 (2019-12-21 - Rating: 5)
Absolutely amazing! Called at 10 pm on a Friday night before Christmas and within an hour Zach was here and knew exactly what had to be done to fix the problem. He explained everything he was going to do first before starting and was upfront with his pricing. He had the problem fixed in less than a half hour and was on his way. He also made sure to only offer services that we actually needed to get the problem fixed without trying up sell us on other services that we didn’t need. He also made suggestions what to do if the problem ever comes back. Zach definitely made a returning customer out of me!

Review 75 (2022-10-01 - Rating: 5)
I was able to set up an appt and the serviceman were exactly on time, diagnosed the problem and did a great job. I felt the value of their work was worth every cent and will not hesitate to call for any new issue in the future.

Review 76 (2022-09-14 - Rating: 5)
I chose the 4pm-8pm window and Joe was here at 415. He was very polite and a fast worker. He found out what was wrong and broken. He showed the part to me and explained what had probably happened to it. Took him about 15-20 mins and now my shower drains again. Great service!

Review 77 (2023-11-28 - Rating: 5)
Great job by the service tech Tom. Very friendly and courteous. Nice job cleaning up. Weve been using you guys now for for over 8 years!

Review 78 (2020-07-07 - Rating: 5)
My dad was having problems with his toilet backing up and he also has a septic tank. So called Roto-Rooter see if they could come out and figure out the problem. David and Mike came out. Very nice, professional and very good at their job. It took a little time to figure out the problem. Tree roots in the main sewer line. But once they found the problem it didn’t take long to fix. Everything is working great again. Very happy with them. I would use them again in the future if needed and definitely recommend them to others.

Review 79 (2023-01-16 - Rating: 5)
Joe and the other technician were very professional and knowledgeable. They were right on time and paid close attention to detail. They explained everything thoroughly and overall I was very pleased with their level of service.

Review 80 (2023-11-29 - Rating: 5)
This is the third time we used their services for major projects.We highly recommend them. Very quality workmanship and very professional.

Review 81 (2020-11-03 - Rating: 5)
Ben was excellent. He was professional and explained the issues and what he did to make my repairs. I appreciate a pro like him. I highly recommend Roto Rooter for fast, friendly and excellent service. Thanks!

Review 82 (2023-01-19 - Rating: 5)
Had a sewer backup with the heavy rain, Joe was incredibly friendly and efficient, as is usually the case. We’ve used rotorooter thrice in the last couple years and are always beyond satisfied with the service.

Review 83 (2020-08-04 - Rating: 5)
We discovered on a Sunday afternoon that my sons basement had sewage backing up through the basement drain. I called Roto-Rooter and their technician Zak arrived in about 30 minutes from another job he just finished. Zak was great and explained everything as he jetted out the main drain from the house to the main city line. The cost was very affordable and significantly less than I anticipated, and also came with a 1 year warranty. Highly recommend!!8/4/2020They did it again. David saves the day at our rental property. Great guy, great service, and always there as soon as possible.

Review 84 (2020-01-13 - Rating: 5)
Roto Rooter has been doing work for me for years and I always get great results.Joe H did the work today and he called me when he completed the job and gave me a detailed report which I appreciated.He was very informative and gave me some future solutions if the same issue occurs.I will hopefully not need them again but if I do I will call them again.

Review 85 (2020-03-22 - Rating: 5)
We had a great experience with Ben and his team from Roto-Rooter Drain Services. They responded very quickly, even though they were busy, and did a great job on what turned out to be a difficult fix, in fact they literally had to get in our crawl space and dig by hand to get to the broken pipe! Despite having to haul all kinds of dirt, stone and pipe away, they were very clean, and kept the dust to a minimum; I even got my kitchen floor mopped before they left! I would highly recommend them to anybody who is experiencing drain issues-we have used them for over 10 years and never been disappointed.

Review 86 (2024-01-18 - Rating: 5)
Absolutely phenomenal service! Huge shoutout to all of them from workers that were here and the secretary as well. Loving, caring, and dedicated environment for sure!

Review 87 (2021-06-24 - Rating: 5)
Joe and David came out within a few hours of our call. They immediately got to work on a clogged pipe. They were very professional and knowledgeable and addressed all our concerns. We highly recommend this company.

Review 88 (2024-09-23 - Rating: 5)
Tom did a great job fixing our toilet and shut-off valve. We will use Roto-Rooter for all our plumbing needs.

Review 89 (2024-01-13 - Rating: 5)
Tom was very professional and courteous. He explained everything in detail. Price was reasonable.

Review 90 (2020-07-13 - Rating: 5)
David arrived in less than an hour after calling for help. He was very kind, professional and repaired the problem quickly.He wore a mask, covered his shoes and did an excellent job. Highly recommend Roto-Rooter, they earned all 5 stars!

Review 91 (2023-11-26 - Rating: 5)
Ben Barman saved the day and the life of our cat that fell into a vent in our floor. The fire department came out and said there was nothing they good do. Ben proved them wrong!

Review 92 (2018-03-01 - Rating: 5)
I had an issue with a sewer cleaning and the owner personally reached out to me to make things right. He offered to personally come out and make sure the issue was resolved.I talked with him and he has a passion for not only his job but for customer service with a real knowledge of the business.I was blown away by his readiness to make the situation right. It was a pleasure to sit down and talk with him.Please take my advice, if you have any issues with the service call and ask to speak to Mike directly and I guarantee he will do everything he can to make it right on his end. A great business owner.

Review 93 (2022-11-22 - Rating: 5)
Very prompt response to water that had backed up into our basement. Attempted angering without any luck. Next step was to utilize a camera system and diagnosed the problem as a sewer blockage in the city main.The plumbers explained everything in a manner that was easy to comprehend.Job well done, quickly, and at a fair price.Would and will recommend.WJ Brutsche

Review 94 (2019-12-13 - Rating: 5)
Zak explained every thing he was going to do. He was very thorough exploring what was the problem. He replaced the garbage disposal and the air admittance valve and also checked all the plumbing pipes for leaks. We were very happy with his service and would recommend him.

Review 95 (2023-11-24 - Rating: 5)
This is my 2nd experience with the company and I am Very pleased with the professionalism and courtesy of the workers! They explained everything and got the job done efficiently.

Review 96 (2024-11-19 - Rating: 5)
Always fixes us up asap. Professional and done right.

Review 97 (2019-11-22 - Rating: 5)
Roto-Rooter did a phenomenal job replacing the entire cast iron waterline with a new plastic main water service to the house. They were fast, and did great work. The pressure and water quantity to the house was improved significantly! Ben and his crew do great work!!!

Review 98 (2019-12-15 - Rating: 5)
Joe has had to come to my house a handful of times and he is a joy to work with; a complete professional. He had no qualms about going under the house into the crawl space to check things out. He got my drains back up and running in no time. I will never call another plumber other than these guys!

Review 99 (2019-01-14 - Rating: 5)
These guys are great! We had a very sudden plumbing issue in mid December. I called up RotoRooter largely because of all the positive reviews that they had gotten. They earned every one. They were out here within an hour. They found the exact cause of the problem, fixed what was a problem that day, and Joe Hemenway told us exactly what was going on all along the way. If I could give them 10 stars I would!

Review 100 (2020-10-05 - Rating: 5)
AMAZING experience! We found ourself in quite a pickle this afternoon when our shower & toilet started backing up and flooding our main level. We called Roto Rooter, and within an hour (on a SUNDAY afternoon) we had someone at our home working to fix the problem. David was quick, professional, and explained every step. He was very knowledgeable, and had our drains fixed (& bathroom spotless) within a couple hours. He even went above and beyond in helping us seal the toilet. HIGHLY recommend. They really saved the day (and our home from a lot of damage)!

Review 101 (2020-09-30 - Rating: 5)
The techs contacted me prior to arrival, which I appreciated. They were very curtious and professional. Im a need to know kind of gal and Joe had no problems with showing and explaining what he was doing.

Review 102 (2022-09-26 - Rating: 4)
They sent serviceman in less than 24 hours. No weekend O.T. charge. Ben wss professional and accurate in his estimate of repairs needed. Also called ahead to let us know arrival time.

Review 103 (2020-01-24 - Rating: 5)
This organization is a perfect example of how a business should operate. They have helped us out of a unpleasant situation multiple times. Each time they coached us on what we could do to eliminate our problems. We didnt listen. Lets just summarize-they were 100% correct. We just hit the big double whammy. Sewer and water. These folks were out without hesitation. They worked without stopping for a bbreak of any kind. They are professional, neat, thorough, and the value for your money just couldnt possibly be beat. They explain EVERYTHING in language you can understand. I could go on and on. THIS IS THE TEAM TO CALL IF YOU HAVE A PROBLEM OR BEFORE YOU DO. WE HIGHLY RECOMMEND OUR LOCAL ROTOR ROOTER.

Review 104 (2024-11-21 - Rating: 5)
Ben was very professional and helpful, he fixed the problem quickly and did a great job! I’d definitely have him back out for future issues.

Review 105 (2019-12-19 - Rating: 5)
Wow thank goodness for Zak from Roto Rooter! A very thorough professional plumber. He asks pertinent questions to determine the exact problem. He is very clean and respects your home and property. And the best part, being a single woman and owning my home, he does not try and sell you, or guilt you into services that are not necessary-Ann M.

Review 106 (2020-07-01 - Rating: 5)
The technician was very professional. He advised me of the rate before doing the job and did it in a very quick time-frame. It was not a fun job to say the least, but he never complained. Will use again. Thank you for the quick and efficient service.

Review 107 (2018-04-16 - Rating: 5)
CALL FIRST!!! DO NOT CALL MR ROOTER... We have an annual plumbing backup do to tree roots. Called Mr Rooter by mistake first and the tech said he couldnt fix my problem without charging me $680- $900+. We declined and called Roto instead and the tech, Joe, didnt hassle me gave me a price under $200 to repair, he was professional, knowledgeable and courteous. Problem will probably return in a year or two but will definitely remember to call them first.

Review 108 (2021-03-31 - Rating: 5)
Ben was extremely professional and did an amazing job on both of my bathrooms! Thanks again, and yes I definitely recommend this company for any of their services they offer!

Review 109 (2020-09-17 - Rating: 5)
Showed up when they said they would. Joe was very polite and respectful. Joe wouldnt enter house with out shoe covers even when he was told they werent necessary. Took care of problem quickly, if problem returned with in 90 days would come back out with no charge.

Review 110 (2020-03-10 - Rating: 5)
The gentleman Roto-Rooter sent me was very professional and knowlegeable, he explained everything to my satisfaction. The job was completed in a timely manner and he assured me they back up their work and to call if I had any issues. I would rehire.

Review 111 (2022-10-09 - Rating: 5)
Joe knocked this out of the park. He was fast friendly cleaned up and let me pick his brain with a million questions about Plumbing. The price was half of what any other plumber was offering. Ill never choose anyone

Review 112 (2017-12-03 - Rating: 5)
Had an issue with our sewer drain and called Saturday evening. Was immediately scheduled for Sunday morning. They were here on time, were very professional, quickly assessed the situation and remedied the problem right away. Highly recommended! Theres nobody else well call from now on. Thanks!

Review 113 (2018-12-23 - Rating: 5)
Wow, I am so excited that I called A-1!On a holiday weekend and a Sunday, this company responed quickly. With a house full of family for the holiday, this day could have been a disaster!!Zak was awesome and showed me the problem on the camera, and explained everything in terms easily understood.And a warranty!! Wow, if only I knew about this company sooner! Thanks Zak and A-1 for being there! You will be the only company I use for this in the future!

Review 114 (2019-12-20 - Rating: 5)
Ben was great. He explained everything that needed done, and what he was going to do. He got busy right away, and was done 2 hours later. He was very personable, and nice. I would definitely use Roto-Rooter, in Norwalk, again

Review 115 (2023-11-07 - Rating: 5)
They installed a clean check to prevent backups, explained exactly how works. Very professional. I used them many times over the years and couldnt be pleased.

Review 116 (2020-08-05 - Rating: 5)
Very happy with the service . Jo was very nice and did a nice job . He was wearing mask and cover his shoes, and wipe and clean everything when he got done . I called this morning with in an hour he is here. Thank you my drain is working good now .😊

Review 117 (2018-02-28 - Rating: 5)
We called them around 9am and they came before noon the same day and were able to fix the kitchen sink drain in less then an hour!! (They even had to replace a few pieces and had the parts on them now thats great service!!) Thanks Mike and Zak!!

Review 118 (2019-12-16 - Rating: 5)
Ben was prompt, personable, and professional. Explained everything and quoted my repair on the spot. I felt very confident with his knowledge and ability to do a great job.

Review 119 (2019-02-15 - Rating: 5)
I have had two separate experiences with A1 sewers, also known as Roto rooter. Both times everyone has been professional yet personable. The work that had to be done was explained to me ahead of time and then when the work was done it was exactly like it was explained, no suprises!I highly recommend these guys. As others have said, Zac is very knowledgeable.

Review 120 (2024-01-01 - Rating: 5)
Wonderful service, well informed and even gave us a game plan for things we can’t wait and do in the future. Will definitely recommend and use in future

Review 121 (2022-12-30 - Rating: 5)
Had a total mess of a water and sewer pipe system in our house that started to leak. These guys were on time cleaned up after thereself and did a quality job. Highly recommend them.

Review 122 (2018-02-13 - Rating: 5)
We had a septic backup around 10:30 PM on a Friday night. Called Roto-Rooter North Coast on Saturday morning and Ben showed up 2 hours later. He uncovered a root invasion problem and had us going in a few hours but showed me that more needed to be done to prevent future problems.A few days later he came back with his crew and removed heavy root problems from the septic tank, distribution box, and leach runs. They jet vacd everything and its all looking & working great again. Ill never call anyone else for any plumbing or septic issues. This is a company that you can trust and depend on.Thank you guys so much!Brian Coles

Review 123 (2021-09-22 - Rating: 5)
Outstanding commercial service. David S. went above and beyond to fix a major plumbing issue at our facility. He was professional and did a great job. Highly recommend.

Review 124 (2022-11-18 - Rating: 5)
Very polite and professional and kept in touch all day as to when they would be here.Explained everything they were going to do and took care of the problem in a timely manner.We were very pleased with everything.

Review 125 (2023-01-14 - Rating: 5)
I had them change out my shower fixtures because water was leaking out the spout. They did a great job and were very nice. I highly recommend them.

Review 126 (2020-08-03 - Rating: 5)
Our plumber was David. He did a great job, arrived on time, very patient with my small children who asked him questions. Highly recommend.

Review 127 (2022-11-02 - Rating: 5)
Joe saved our day with his expertise and knowledge. We appreciate the quick response and professionalism Your company provided us. Thanks again!!

Review 128 (2022-10-02 - Rating: 5)
Great service. These guys always respond quickly and their knowledgeable team (Ben) get to work quickly and had our drains cleared in under an hour. Thank you!!

Review 129 (2020-01-24 - Rating: 5)
Ben did an excellent job in a very timely manner, and accepted the job on a last minute phone call. I highly recommend not only Ben, but also Roto-Rooter.

Review 130 (2024-11-18 - Rating: 5)
Tom was very helpful and honest.

Review 131 (2019-11-01 - Rating: 5)
Zachery S was so helpful and did a great job on our pipe repair. Very friendly and knowledgeable about everything. Would highly recommend to everyone.

Review 132 (2018-06-17 - Rating: 5)
Zach our technician was great! He came out on Fathers Day and fixed our problem quickly! We appreciate the timely, friendly service :)

Review 133 (2020-01-08 - Rating: 5)
The tech name Zack was very polite and did a wonderful job I’ve never had the drain looking so great I will have him back again he was wonderful. We are so happy with him

Review 134 (2023-01-11 - Rating: 5)
Ben was courtesy and professional arrived earlier than scheduled, which given the situation was greatly appreciated, fixed my problem and explained what my next steps should be.

Review 135 (2022-10-10 - Rating: 5)
Ben was very informative, professional, and knowledgeable. Told me on certain things to look for or any future problems if they arise, in what to do. Good experience.

Review 136 (2024-11-30 - Rating: 5)
Joe was amazing as always.

Review 137 (2022-10-10 - Rating: 5)
I had a problem on Friday that could wait until Monday. I got right in. Perfect timing. Seemed like an easy fix. I will update if I need to. Everything went well.

Review 138 (2024-12-02 - Rating: 5)
Prompt, efficient and cordial.

Review 139 (2023-12-18 - Rating: 5)
As always, great service and knowledgeable team. Tom and Shane were great!

Review 140 (2020-06-11 - Rating: 5)
Ben was efficient, prompt and knowledgeable. Even through the pouring rain he continued to work until the job was complete. Great job! Thanks Benny Jim.

Review 141 (2022-08-13 - Rating: 5)
Quick, clean and efficient! On time and tidy. Joe did an excellent job and professional all the way. He knows his stuff.

Review 142 (2020-06-03 - Rating: 5)
Joe and David did such a great job, if this should happen again, those two are the reason I will call Roto Rooter again! Amazing service!

Review 143 (2024-10-02 - Rating: 5)
Tom is always effective and kind.

Review 144 (2019-01-23 - Rating: 5)
Zak Santoro from Roto-Rooter was very knowledgable and came in and fixed our drain. We made a service call and they came the next day. Would highly recommend Zak and Roto-Rooter.

Review 145 (2023-01-13 - Rating: 5)
Showed up on time, polite and knowledgeable guy. Answered all my questions and explained what needed to be done. They even send u a text when they are on there way to your house

Review 146 (2024-12-24 - Rating: 5)
Ben was informing and profesional

Review 147 (2022-09-07 - Rating: 5)
Was very knowledgeable. Fixed the septic pump. Recommend some changes. Extremely nice. I will continue to use this company and recommend.

Review 148 (2017-08-12 - Rating: 5)
They showed up very shortly after I called. They were able to find the root cause of the problem and they were able to fix the problem. Very professional. Will DEFINITELY be using them again!

Review 149 (2023-10-26 - Rating: 5)
They did a great job and even in less time, cared and made sure everyone had water.

Review 150 (2020-04-02 - Rating: 5)
2nd time Bens been out here done excellent work super nice knows what hes doing very polite Could not be happier with the service would recommend it to anyone

Review 151 (2021-10-07 - Rating: 5)
Great Value. David S. was on time and professional. Answered all of my questions and quickly took care of the problem. Would definitely use again!

Review 152 (2024-10-21 - Rating: 5)
Professional and efficient.

Review 153 (2019-12-24 - Rating: 5)
From beginning to end Zack & team was professional & also very friendly and personable...comfortable to conversate with as he and his assistant guided me through the whole process showing all problems & all solutions to the plumbing issues with immediate details & pricingI reccomend the team at Roto Rooter for anyone that has plumbing or septic issues 100%

Review 154 (2020-09-17 - Rating: 5)
Our kitchen sink was clogged David showed up promptly he was courteous very capable of completing the job that needed to be done and saw it through to the end would highly recommend him

Review 155 (2024-11-19 - Rating: 5)
It was too much to replace.

Review 156 (2020-07-28 - Rating: 5)
Ive never had an issue with this company. I never felt like they were overcharging. I always call them when I have plumbing problems. They come out as soon as they can. Their employees are very nice.

Review 157 (2023-10-31 - Rating: 5)
Tom was great and did not stop until everything waa fixed!

Review 158 (2018-02-27 - Rating: 5)
Great service! Zack did a great job. Fixed our problem in 2 hours and at an affordable price.

Review 159 (2018-04-05 - Rating: 5)
Had a backup at work. The two men came quickly and problem was solved in about an hour. They even cleaned up the mess. Wonderful service!!

Review 160 (2023-12-15 - Rating: 5)
Pleasant and really nice. Didnt make you feel stupid. Thanks for great service

Review 161 (2022-11-15 - Rating: 5)
He was great! great!! Roto-Rooter is always here when we need them!! Thankyou!!

Review 162 (2017-03-08 - Rating: 5)
Great service and we had a technician that listened and offered sound advice to prevent future issues. Really appreciated the outstanding personal service we received and would highly recommend!

Review 163 (2022-09-14 - Rating: 5)
Have used Rotorooter in the past always great work, on time and Courteous friendly and reliable. Thanks Mike and Ben....

Review 164 (2019-10-24 - Rating: 5)
Both Ben & Zac were great! They were professional, worked quickly, and gave a fair price.

Review 165 (2022-09-07 - Rating: 5)
Ben did a great job.He was on timeFastKnowledgeable and friendly

Review 166 (2020-06-15 - Rating: 5)
Prompt, responsive, and great to work with! Always arrive on time, and techs are friendly and knowledgeable. Highly recommend.

Review 167 (2018-03-04 - Rating: 5)
I called Friday morning and they were here by 2:30 Friday afternoon. Very professional and helpful. I will definately use them again.

Review 168 (2017-02-24 - Rating: 5)
They were quick, professional, and very friendly! He took the time to explain everything, and answer all of my questions.

Review 169 (2021-08-05 - Rating: 5)
Things went very well. Very polite and safe. Got the job done in good time. Took the time to talk and answer my questions. Thank you

Review 170 (2020-09-18 - Rating: 5)
Ben, was very professional, polite, and knowledgeable, a pleasure to work with, gave me alot of great suggestions above and beyond what he was working on, which was appreciated.

Review 171 (2022-11-04 - Rating: 5)
Extremely professional and polite! Problem detected and fixed fast! Great price!!!! Definitely recommend using them!!!!

Review 172 (2023-01-26 - Rating: 5)
Tom was very professional and did a excellent job. Would recommend.

Review 173 (2023-01-14 - Rating: 5)
They were great! Friendly and they knew what they were doing. I will definitely call them for any future plumbing issues

Review 174 (2019-11-21 - Rating: 5)
Zak was great. Diagnosed and performed a drain service all within a reasonable amount of time and price!

Review 175 (2024-12-10 - Rating: 5)
Home sewer line was brokenTom and Shane did all the repairsGreat guys to work withThe office kept in contact through the process kept us informed

Review 176 (2023-12-22 - Rating: 5)
Always professional and skilled! Thank you for saving our holiday weekend.

Review 177 (2021-08-24 - Rating: 5)
Mike and Tom came out immediately and unclogged my line, Mike explained everything as he worked. I would highly recommend them for any of your plumbing needs !!

Review 178 (2020-08-07 - Rating: 5)
I had a family emergency and they were able to work me in the next day. What a great company!! Thanks Mike and David!!

Review 179 (2020-11-02 - Rating: 5)
David was very courteous and answered all my questions. He cleaned up and left everything clean. I would recommend Roto Rooter.

Review 180 (2024-01-05 - Rating: 5)
Ben arrived on time and was very knowledgeable and efficient!

Review 181 (2020-06-18 - Rating: 5)
David was very professional and thorough. Would request and recommend him in a heartbeat. Thank you David.

Review 182 (2022-09-19 - Rating: 4)
Once again Ben was top notch!! I would highly recommend these guys for all your plumbing needsThis company

Review 183 (2024-05-09 - Rating: 5)
Was very pleased with there service...5 star...work done...2 toliets, 2 faucets, 2 shower heads,sink, garbage disposal, and many shutoffs. Came in a timely manner, got job done in a day, great cleanup, and very knowledgeable. Everything working great. Thanks again roto rooter, especially Ben and Jessie

Review 184 (2020-03-07 - Rating: 5)
Fast,curtious, and knowledgeable service!!!...fast response after my phone call,fixed our problem in record time, upfront pricing before work is done, reasonably priced,and all this on a Saturday morning!!!!...

Review 185 (2020-06-22 - Rating: 5)
Technician was very friendly. made sure job was done correctly. made sure i was happy before he left.

Review 186 (2023-12-05 - Rating: 5)
Very professional and knowledgeablecleaned up after them selfs

Review 187 (2022-09-18 - Rating: 5)
Even on a Saturday, he did an amazingly efficient job. Would recommend again

Review 188 (2021-08-11 - Rating: 5)
Joe and Dave jumped right in got the job done in no time at all and gave me some advice on other plumbing items and they just did a great job thank you guys good work.

Review 189 (2021-08-13 - Rating: 5)
I feel very fortunate to have them so close to my home... Always very responsive, pleasant to deal with.... Karlan Daniel

Review 190 (2024-01-22 - Rating: 5)
Great job. No problems. Thank you

Review 191 (2018-08-15 - Rating: 5)
Great company to work with. Prompt and efficient service. Friendly and very knowledgeable technicians. Thanks Zak!