Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Nicholasville, Kentucky

Address: 101 Kemper Dr, Nicholasville, KY 40356, United States

Phone: +1 859-885-0218

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water jet cutting service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-03 - Rating: 5)

    I called them out and got Cody as my plumber. He was very nice and professional and honest. He got the job done quickly and it looked so much better afterwards. Definitely recommend Roto rooter ask for Cody

  • Review 2 (2025-01-04 - Rating: 5)

    👍🏼Recently had serviceman John Davis come out and help us with some plumbing issues in a house we had just bought - yikes scared of a big repair!! Amen that it was not a big deal and John was efficient and helpful - fixed the issue in a short time and gave us some tips on how to maintain it.

  • Review 3 (2024-11-30 - Rating: 5)

    Super great service! This was our 2nd time using Roto-Rooter. The first service call was with John Davis, today was with Zach Morton. Both were super professional, located the problems and got the job done quickly then cleaned up after they were finished. We will be useing Roto-Rooter from now on! Also want to add, the office staff has always been super friendly and quick to get us scheduled. We greatly appreciate you!

  • Review 4 (2025-01-05 - Rating: 5)

    Call John Davis! Hell do any job you need done in a timely manner with a smile on his face!

  • Review 5 (2025-01-05 - Rating: 5)

    Thanks JohnDavis for resolving my plumbing issue. You were very knowledgeable and got my issues resolved!

  • Review 6 (2023-10-27 - Rating: 5)

    Arturo was the technician for my water leak and shower faucet replacement. He also help me to locate the water shut off valve which was hidden in the crawl space. He was very professional and patient, explained everything I should know including future suggestions. Customer services was also great they arranged the prompt service for me. I highly recommend Roto Rooter for reliable service.

  • Review 7 (2023-10-28 - Rating: 5)

    Jeff and Kevin did an absolutely wonderful job repairing my sewer line. They were very knowledgable, responsive, always timely, pleasant, and helpful with all of my questions and concerns. I highly recommend them if you have the need for a plumber! They made a difficult situation much more tolerable. I will use them again if I should have the need. Thank you both!

  • Review 8 (2023-11-02 - Rating: 5)

    Owning a small business can be tough when plumbing issues arise! Jeff Johnson was very knowledgeable and professional! He was able to identify issues with my 3 compartment sink and water heater to keep my business running. I will definitely be calling again when I need plumbing services!

  • Review 9 (2025-01-04 - Rating: 5)

    John with roto rooter came to our home to address some plumbing issues, he responded quickly and had us up and running again before we knew it! Great people would recommend to anyone!

  • Review 10 (2025-01-04 - Rating: 5)

    Thanks John Davis for being so prompt and polite on getting my plumbing issues fixed! I highly recommend John Davis from Roto Rooter!

  • Review 11 (2023-11-12 - Rating: 5)

    After a long day at work I found myself with a messy plumbing issue that I really needed help with. I called Roto Rooter and Brian came out to the cabin and quickly eliminated my issue. He even cleaned up after himself. I really appreciate the quality service and we be calling back if needed

  • Review 12 (2025-01-03 - Rating: 5)

    Had a pipe break under the sink and got prompt service from the technician from roto rooter I believe it was Cody , all fixed up ! Will definitely be calling back when needed ! Thank you 😊

  • Review 13 (2024-06-25 - Rating: 5)

    Joseph did an amazing job cleaning up our basement when it flooded. He was very professional, polite and worked fast.

  • Review 14 (2025-01-05 - Rating: 5)

    John Davis Was Our Plumber And He Was Great

  • Review 15 (2023-11-07 - Rating: 5)

    Jeff and Kevin were absolutely amazing! They came out and got my sink working again! And its covered for 30 days too! Best value for plumbing services!

  • Review 16 (2023-11-12 - Rating: 5)

    When I needed a faucet installed and drain repaired, Flagg was able to handle everything and left the area cleaner than when he first arrived. I will definitely be calling Roto-Rooter for any future needs.

  • Review 17 (2024-07-20 - Rating: 5)

    Mario Bros who? You want your plumbing saved? Call Christopher McDermott at Roto Rooter instead.

  • Review 18 (2020-09-15 - Rating: 5)

    Sarah Dent & Noah Taulbee-Martin were so wonderful to work with! Sarah was out to inspect the damage within 2 hours of my initial call to Roto Rooter, and then she had her mitigation team out a few hours after that. They even managed to get our pipe replaced the same day! We are so grateful to them, and very appreciative of not only their timely response, but their kindness and compassion during a very stressful time in our lives. Thank you a million times over! We cannot recommend them highly enough!

  • Review 19 (2017-01-23 - Rating: 5)

    From scheduling online to the service performed everything was wonderful! It was easy to schedule and I was happy to see I could have a later day appointment. I received confirmation quickly and was even contacted earlier than my appointment to see if the technician could come earlier. The technician, Brian, was very professional and knowledgeable. It was a difficulty problem and he was able to fix it. He explained the issues to me and even made recommendations for future care in order to avoid it. Even when there was a mess from an overflowing sink, Brian cleaned everything up. The cost for the services was very reasonable. I would definitely recommend Roto-Rooter and will call them again if I need any plumbing service. I would even use them over my home warranty company.

  • Review 20 (2024-07-17 - Rating: 5)

    Christopher was wonderful to work with! He was professional, timely, and got the job done.

  • Review 21 (2020-08-05 - Rating: 5)

    We had issues with our septic system and Tyler came for 2 days for 13 hours straight and resolved the problem. He was professional and thorough every step of the way. The second day another tech Brian, also came and continued with the same work ethic and professionalism until the problems were resolved and septic was fixed. They were both extremely knowledgeable and courteous. I would highly recommend these two gentlemen.

  • Review 22 (2017-04-25 - Rating: 4)

    We have a kitchen sink that has leaked and backed up off and on for years. Last week the situation became hopeless and we had to call a professional. Chase from RotoRooter was at our house within a half hour and quickly began assessing the situation. Unfortunately, as soon as he began to work, our electricity went out on the whole block and he had to wait for over an hour before he could get started. He was so nice and patient. He even offered to run and grab me lunch since I couldnt cook. Once the electricity came back on and he began to work, it became obvious that the problem was much worse than first thought. He tried several techniques, soaking himself with grime and crud from the pipes in the process. Chase worked for several hours by himself before having to call in reinforcements, who also arrived quickly and got straight to work. The problem was finally solved and they even cleaned up after themselves. My only complaint is that the price was a little higher than quoted, but the issue was fixed and it was a bigger job than expected. They did a great job and we really appreciated it!

  • Review 23 (2023-11-02 - Rating: 5)

    Drainage issue at home was quickly and professionally fixed by our technician Brian. He fixed the issue and was able to provide additional repairs while he was at our house.

  • Review 24 (2016-01-19 - Rating: 5)

    We had a clog in the line from our upstairs bathroom. Josh came out and used the line tool and completely cleared the line. .He was very knowledgeable and friendly. After he finished, he took the time to clean the bathroom floor. We were given a 6-month guarantee as well. That is great service and we will definitely use Roto-Rooter in the future for our plumbing needs.

  • Review 25 (2017-02-26 - Rating: 5)

    My technician, Daniel Webb, was very professional, kind, and thorough. I was also impressed at his expediency in arriving at my home. When he left there was no evidence that any plumbing had occurred. When I called this morning to report my situation my call was answered by Brittany, who was polite and efficient. I would definitely recommend Roto-Rooters to all my friends and family.

  • Review 26 (2023-10-27 - Rating: 5)

    Jeff Johnson showed up on time. Jeff was understanding what problems my dad had with the plumbing and fixed the issues right away. Nice young man in which is few and far between now days.Todd Brown

  • Review 27 (2023-10-31 - Rating: 5)

    Kevins service was amazing. He was professional and knowledgeable and fixed our issue very efficiently. We would let Kevin work on our location anytime in the future!

  • Review 28 (2017-03-24 - Rating: 5)

    Our kitchen faucet had a constant drip and Roto-Rooter fixed it perfectly. They installed a new faucet for us and the drip is completely gone! The new faucet works perfectly and is a huge improvement over the old one. The technician who came out was professional, friendly, and very prompt; he actually was early for all appointments which was greatly appreciated.

  • Review 29 (2023-11-07 - Rating: 5)

    I loved how Jeff Johnson answered all my questions before doing the repair. I knew exactly what was going on and what was being fixed. He was professional, efficient and the quality of his work was outstanding.

  • Review 30 (2020-12-15 - Rating: 5)

    Tyler was very professional in his dealings. The first time he came, he replaced a toilet that had been in the house since 1960. He made sure I understood what the costs were to repair it vs. a replacement. He gave a very detailed explanation of what he was doing. This last time he worked on the kitchen sink which was stopped up and the disposal was leaking. Once again he explained the options. I felt like he wanted to help me get what was right for my situation.

  • Review 31 (2017-02-20 - Rating: 5)

    Roto-Rooter was able to respond to our call very quickly and they were happy to work with our schedule. The plumber who came to our house was extremely professional, knowledgeable, and very nice! We would absolutely use them again.

  • Review 32 (2018-05-29 - Rating: 5)

    I discovered a plumbing problem on Friday at 5 pm going into Memorial Day weekend. Our drains were backing up in our law office. Bad timing! I was able to reach Roto-Rooter with a quick turn around. Daniel Webb came out to the office twice and problem solved until it was fixed! Great service. Very professional. I highly recommend Daniel and Roto-Rooter!

  • Review 33 (2015-04-13 - Rating: 4)

    I called Roto-Rooter and they sent out a technician right away to clean up our water damage. It took a little bit of time to get a plumber out here but when we did they were fantastic and extremely apologetic and explained the situation. We were extremely satisfied with the clean up technician, John, and with the plumbers, Andrew and Joshua. Andrew provided excellent customer service and diligence to fix our problem.

  • Review 34 (2023-10-31 - Rating: 5)

    Very pleased with this service. Jeff Johnson was our technician. He showed up on time, was very professional & informative and fixed our issue in a very efficient manner and cleaned up when he was done.

  • Review 35 (2020-07-31 - Rating: 5)

    We had a BIG problem at our house today that we could not fix. We were having family visit and needed our bathroom in working order to accommodate our guests. We called Roto-Rooter and Noah arrived at our home within hours. Noah was very kind, professional and worked quickly to get our situation under control before our guests arrived! I highly recommend asking for Noah at Root-Rooter for any problems that may require a skilled plumber!

  • Review 36 (2023-10-27 - Rating: 5)

    I was having repeated stoppages every few months like clockwork. Kevin from roto rooter spent time tracking down the root cause and fixing it permanently. He was very professional and explained every step as he went.

  • Review 37 (2020-07-06 - Rating: 5)

    I had a few different issues in my house that I’m trying to sell. The gas company wouldn’t turn on the gas until a shut off valve was installed. Also I had a leaky shower and a busted ptrap in the bathroom. Tyler was here in a timely manner, I commend him on the gas shutoff, he didn’t feel comfortable so Brian came over and installed the shut off. Tyler rebuilt my entire shower and ptrap, he was clean, respectful and very knowledgeable! I would recommend Tyler any day! He also went out of his way to go to Lowe’s with me to pick out a shower kit that I liked! Very impressed!

  • Review 38 (2024-05-21 - Rating: 5)

    Jeff J. was super nice. Got the work done in an efficient and timely manner. I would definitely recommend Jeff and Roto Rooter.

  • Review 39 (2013-11-17 - Rating: 5)

    Our water heater developed a slow leak and I knew it was just a matter of time before we had serious problems. I called Roto-Rooter and they were very concerned about my problem and said they would get someone right out. Shaun arrived about 20 minutes later, quickly assessed the problem, explained my options and gave me a not to exceed estimate. He and his team were able to locate the one water heater in town that matched my requirements and made arrangements to pick it up and install it. He was extremely cordial and professional and did an excellent job on the installation, ensuring that my configuration now met current code. I was very pleased with the experience and will consider Roto-Rooter for future plumbing needs.

  • Review 40 (2015-03-19 - Rating: 5)

    We live in a very old house and have recurring drain problems in old piping (those pipes that cant be replaced without great pains). Our drains stopped draining on Monday, I scheduled an appointment online for the following day, I got phone confirmation of the appointment and the technician was at my home when expected. Our plumber was very professional, knowledgeable and courteous. He fixed our immediate problem and provided me with preventative care chemicals for monthly treatment of my old pipes. I am very satisfied!

  • Review 41 (2018-02-02 - Rating: 5)

    Daniel Webb was extremely professional and helpful. Was able to come out the same day we called in just a couple hours. He helped figure out our leak problem and was able to complete the repair work. We had a frozen pipe burst, and he repaired the line and also added a shut off valve for us so we could prevent this from happening again. Highly recommended!

  • Review 42 (2020-06-01 - Rating: 5)

    Tyler came to our house on time, had our clogged sink fixed in just a few minutes and was very thorough in making sure the problem was solved. He was upfront about the price before he got started. He was also very polite throughout the whole experience, even asking if it was okay to use our paper towels to clean up some water he spilled. I hope we don’t have a problem like this again but Tyler will be the one we ask for if we do.

  • Review 43 (2016-07-07 - Rating: 5)

    Having basic plumbing knowledge, and attempting to fix two different problems with tools and know how readily available to a homeowner, we needed a professional. Roto Rooter had a representative out within a day for a free estimate. Quoting us a fair price and they were able to take care of the problem on the spot. Billy was extremely knowledgeable, fixed our problems, and did a great job. We would recommend him and Roto Rooter for any plumbing issue you may have.

  • Review 44 (2023-11-07 - Rating: 5)

    Jeff represents Roto-Rooter with professionalism, courtesy, integrity, and a hard working Ethic both to the community and his coworkers Roto-Rooter is blessed to have such outstanding employees!!!

  • Review 45 (2021-07-07 - Rating: 5)

    Sarah and Joseph with RotoRooter Water Restoration were my literal life savers this past weekend. I came home to a flooded basement and Joseph was there within 2 hours and stayed overtime to help out. Both Joseph and Sarah were there first thing the next day to finish the job. They then installed fans to completely dry my basement out. Going above and beyond to make sure I was all set. They are now dealing directly with my insurance company. They could not have been easier to work with. It was a pleasure. Thank you!

  • Review 46 (2020-02-05 - Rating: 5)

    I just moved into a house and come to find out the hard way that my flush out pipe had been bored through which caused sewage backup in my house. They came out and identified the issue and right away. Within 24 hours the mess was cleaned up thanks to the cleanup crew (Christian Cullip and Dana Deathridge). As far as the plumbing work that was done fixing the flush out pipe as well as some other work Joel Marlowe was fantastic. I couldnt have asked for better quality or promptness from him for work that was completed. Also, the office staff was very nice and answered all of my questions. Would highly recommend Roto-Rooter and I will be using them again. Thanks!

  • Review 47 (2017-01-07 - Rating: 5)

    Daniel Webb is an EXCEPTIONAL technician and representative for your company. He is very professional, friendly, and willingly and patiently explained what steps he was taking to resolve our problems. He did not rush the job and did not leave until he felt the job was completed to his, and our, satisfaction. My husband and I are very pleased with his workmanship and very grateful for his honesty and kindness in dealing with our situation. Daniel made us feel like he was totally dedicated to fixing our problem. I would not hesitate to recommend your company based on Daniel Webbs performance. I cant say enough.

  • Review 48 (2020-12-18 - Rating: 5)

    Roto-Rooter just finished clearing up my drain issue .Without a doubt I will use them for any other plumbing issues might arise. Tyler F. was the most polite and conscientious person I have meet in sometime .He young, but quite knowledgeable and went immediately on issue at hand. He is certainly a 5 star review!!!!

  • Review 49 (2023-11-07 - Rating: 5)

    Jeff is great, gave me recommendations on maintenance to prevent the problem from happening again. Knowledgeable guy, felt comfortable having him in my home, very professional

  • Review 50 (2020-08-06 - Rating: 5)

    Jacob was quick, efficient, polite and professional. He diagnosed the issue and quickly remedied the issue and left our bathroom cleaner than he found it afterward. He worked with our homeowners warranty company and provided all pertinent information without question. Hes truly an asset to Roto-Rooter. Thank you Jacob and Roto-Rooter for taking care of our issue so quickly!

  • Review 51 (2016-08-28 - Rating: 5)

    At 9:00 am on Saturday morning I called rotor rooter because I had a leak under my bathroom sink By 11:00 AM they had arrived fixed the problem and was ready to leave.I was so impressed with the quickness and knowledge they showed.I would recommend this company to anyone as for me I will not use anyone else.

  • Review 52 (2021-06-20 - Rating: 5)

    Had all 3 toilets and showers not draining late last night along with water coming up through the shower drain. Mike came very quickly on Sunday morning and fixed the problem, clogged pipe to septic, quickly as well. Yes it was not cheap, but problem was fixed! Saved the day! Thank you!

  • Review 53 (2018-12-05 - Rating: 5)

    They repaired one of our hot water heaters today. I was impressed with their speed of service and honesty in recommending service on my heaters. Their many great Google reviews are well deserved. Go no further if you are in need of plumbing service. This is a solid business with honest, competent staff.

  • Review 54 (2023-10-31 - Rating: 5)

    Jeff was so professional. I was shocked at how well the job was done in such a short period of time. Im very thankful I chose this company and I would definitely recommend this company to other people

  • Review 55 (2015-09-15 - Rating: 5)

    Called Roto-Rooter first thing in the morning to get a bathroom sink drain unclogged. Appointment was scheduled for late morning. Their office called earlier than our appointment time to say they had a technician available who could be at our home within 30 minutes if that would suit us. The technician, Josh, arrived in about 15 minutes and very quickly resolved our drain problem. He was efficient, courteous, and neat in his work habits. We will definitely call Roto-Rooter of Lexington again.

  • Review 56 (2017-05-16 - Rating: 5)

    THANK YOU Roto Rooter for coming to our rescue! I called Roto Rooter in the middle of the night when we discovered a leak in the master bath Jacuzzi faucet. My husband tried to fix It himself and we ended up with water shooting out of the faucet like a geyser. The only way to stop it was to shut the water off for the whole house. John came over at 1 AM and fixed everything in about 20 minutes. He even had the needed part on his truck. He was polite, efficient, and neat. I will absolutely recommend them and use them again.

  • Review 57 (2015-04-12 - Rating: 5)

    Our 50 gallon gas water heater died on a Friday after 12 years of service. Not many local plumbing options exist over the weekend, and we called Roto-Rooter Plumbing to see if they could help. From their 24 hour dispatcher, to their prompt scheduling--they stayed in contact with us until our technician could arrive the next day. Andrew (our technician) was both knowledgeable and professional. He informed our all our options and was able to anticipate other potential problems so that his repair time was minimized. The repairs were completed and at at a fair/competitive price. I would certainly recommend calling Roto-Rooter plumbing again to anyone who needed their assistance.

  • Review 58 (2020-08-06 - Rating: 5)

    I called for someone to provide an estimate and within the hour Tyler arrived at my door. I am thrilled with the service I received from Tyler today. He identified our plumbing problem quickly and knew exactly what to do to fix it thoroughly and did not leave a mess. In addition, he arrived wearing required PPE, was polite and very friendly. Thank you Tyler!

  • Review 59 (2017-07-29 - Rating: 5)

    They came to fix a clog and I appreciated knowing cost before they did work. I understand part of labor is equipment upkeep so I didnt think their price was outrageous. They showed me my line to the sewer with the See Snake which was reassuring.After they fixed the problem they took the time to answer my questions about my houses plumbing. They explained things well. They recommended some things I should think about upgrading (1960s house) but also told me about sections that could wait. He wrote down everything - so I can compare to other estimates when I upgrade/remodel later.

  • Review 60 (2020-09-30 - Rating: 5)

    I was having low water pressure in my bathroom sink. I wanted a second opinion after a previous plumbing company told me I needed all of my pipes replaced because they were rusted and eventually none of my plumbing would work. Tyler came and the only problem was a clogged aerator in my faucet. He was fast, professional and saved me from a lot of worry and a huge unnecessary expense. I would highly recommend.

  • Review 61 (2020-12-01 - Rating: 5)

    Roto rooter is the only plumbing company I will use. Their prices are fair, and their plumbers are honest. Ive had the pleasure of working with Tristan, Brian, Dale and Tyler, and they have all gone above and beyond to ensure that any problems I have are fixed correctly, the first time. Last Wednesday, the day before Thanksgiving, I had a water main break under my foundation. They were there at 8 am and around 5 pm we realized there was secondary break farther up the line also under my foundation, they would not be able to fix that night. In order to make sure I had water they stayed 3 hours late to dig up my main line and connect it to my house directly, as a temporary fix until they could get back Friday morning and get to the secondary break. Friday morning they were back bright and early at 8 am, got to the secondary break and ran new pipe from there to the initial break and reconnected back into the house. They then back filled the holes they dug for temporary fix, filled in the holes from the 2 breaks, and relaid the concrete they had to jack hammer through to get to them, and they were done by 5 PM.Roto-rooter is the only plumbing company I will use, and I cannot recommend them enough!

  • Review 62 (2017-08-17 - Rating: 5)

    My kitchen sink was backed up and my dish washer is having tough time to drain water. Roto-Rooter stepped in early than scheduled time and fixed my problem in no time. Technician answered all questions I have. No hidden charges and reasonable cost. They stand behind their work for 6 months. I highly recommend this place and I will surely use them for my future needs.

  • Review 63 (2017-04-18 - Rating: 5)

    I cannot emphasize enough how wonderful our experience with Daniel was. I have just bought a house for the first time and called Roto-Rooter to see about getting a gas line prepped for a gas stove. While in the basement I noticed a puddle and a leak and then I was being faced with a huge amount of repairs I wasnt expecting to make within a week of owning this home. Daniel Webb was our plumber and he was such a hard worker, as well as kind and very empathetic. He worked so hard figuring out where to find the leak and did everything in his power to make cuts in hidden areas of the home. My grandmother made a surprise visit on the second day of the job and he even escorted her all the way up the hill of my drive and through to the back patio where I was. He is really just a wonderful guy and a really hard worker. His plumbing knowledge was exceptional and I honestly cannot recommend him enough.

  • Review 64 (2017-04-10 - Rating: 5)

    I recently purchased a townhouse and it seemed to spring a few leaks at the connections after only a few days of owning. I was able to get the leaks repaired on the weekend - I was worried about the cost and just getting someone out on the weekend. The townhouse is over 20 years old and this was not completely unexpected to me but the repairs exceeded my expectations in value/cost and look - Daniel finished it off nicely and I feel like I have moved into a brand new home. I was so impressed with the results, I had Daniel come back and install the new toilets. And, should I ever need plumbing service / plumbing advice in the future I will not hesitate to call - even if its the weekend.

  • Review 65 (2023-10-27 - Rating: 5)

    Jeff is so professional. He came in a timely manner and worked quick and efficiently. Ill definitely be calling him anytime I have a plumbing issue

  • Review 66 (2016-12-04 - Rating: 5)

    Daniel did a great job on fixing our leak. He was very nice and professional and he worked all day in the rain fixing the broken line coming in from the main, in spite of the builders installing the water meter and lines incorrectly and making his job harder. I would highly recommend him for any plumbing service.

  • Review 67 (2023-11-07 - Rating: 5)

    Jeff did a great job. He was very polite and explained everything in detail. I will be calling in the future and asking for him!

  • Review 68 (2016-09-30 - Rating: 5)

    Our kitchen sink was not draining and I spent the weekend, and then into Monday trying to fix the problem. I made a request for help via Roto-Rooters convenient website and within an hour someone from their dispatch team had called me to indicate that Justin would be at our house within 30 minutes! When he arrived I showed him the sink and explained everything I had attempted to do to resolve the problem. After about 20 minutes with me and after trying to use his equipment to remove the stoppage he indicated to me that he would be calling in Dale and Brian who could clean out the wickedest drains, including this one! Justin was apologetic about being unable to perform the fix and I assured him that I appreciated his honesty and efforts. When Brian and Dale arrived they had already been given details on our problem and began working. It turns out that the stoppage was some 50 feet away from my sink drain! I would have never fixed this without their help. Im so grateful for Roto-Rooter!

  • Review 69 (2023-11-19 - Rating: 5)

    I Had a Sink clogged for two weeks didn’t know what too do so I called roto rooter for help and they sent Brian G out too help he quickly diagnosed the problem and got me took care of really fast I highly recommend him

  • Review 70 (2014-11-15 - Rating: 5)

    I had an appointment for an independent plumber to be at my house at noon to replace my water heater. He hadnt showed by 12:30 and didnt answer my call or voice mail. At 12:50 I called Roto-Rooter, and Nick was at my house within 15 minutes.He assessed the situation and took extra effort to purchase the water heater brand I wanted (mine had lasted 16 years, so I wanted the same brand). It cost more, but he didnt not increase the estimate or final cost.Unfortunately, the new water heaters fittings did not align with the installed pipes. and the location of the T&P relief valve was different. This meant that the job required more pipe and fittings and a trip for parts. Instead of taking the easy route and using an obtrusive pipe at a 90-degree angle from the T&P valve, around the heater to the wall, he cut several lengths of pipe and used several elbows, so the pipe would lay close to the heater all the way around.The crew was courteous, extremely professional and diligent, and very knowledgeable. This was my first call to a plumber during nine years in my house. It started off badly, but thanks to Roto-Rooter, Nick and James, it ended perfectly. Im now thankful that the first plumber failed to appear (things happen for a reason, they say). Now I will always call Roto-Rooter if I need a plumber, and I am very glad to have one I can trust completely.

  • Review 71 (2018-06-22 - Rating: 5)

    I have used Roto Rooter several times and they always come through for me. Daniel Webb is outstanding! Very professional and takes the time to help the customer understand whats going on, preventative steps, etc. I highly recommend this company and this technician.

  • Review 72 (2023-08-09 - Rating: 5)

    Thanks to Zane and Tim for installing my new tankless water heater. They were very courteous, respectful and professional during the installation.

  • Review 73 (2018-05-01 - Rating: 5)

    Recently sprang a leak. Called Roto-Rooter and they were at our house with an hour of the call. Tech quickly found the problem, provided an estimate and completed work shortly afterwards. Price was reasonable and I was happy with the service. I would use them again if needed.

  • Review 74 (2020-09-24 - Rating: 5)

    I had a stopped up sewer line. Call Roto- Rooter they were at my place within about 2 hours. Tyler was a very kind and knowledge employee and had the problem fix and cleaning up in about an hours time. I highly recommend this service.

  • Review 75 (2019-01-25 - Rating: 5)

    Roto Rooter here in Lexington Ky has been Great both times Ive used them. Today the basement bathroom shower was backing up and overflowing. Tech was here here 20 mins after I called. Very professional friendly young man took care of problem quickly. 5 Stars !!

  • Review 76 (2015-12-03 - Rating: 5)

    I have used Roto-Rooter previously and been satisfied with their work. However, the technician (Andrew) who came and helped me install a new water heater is above and beyond helpful in making sure that everything is operating correctly. I cannot thank him enough for taking care of our need, and as for me, learned quite a bit about water heater also. Thank you Roto-Rooter!!

  • Review 77 (2016-09-03 - Rating: 5)

    I woke up on a Sunday morning with a water heater mess. It had flooded my laundry room and office. I had no idea that Roto-Rooter handled this type of problem from beginning to end, but they did. They responded right away and had someone at my house in less than 30 minutes. It took several days before everything was dried out and safe again. Both guys that came to my house were extremely polite and professional.

  • Review 78 (2017-07-02 - Rating: 5)

    On a Sunday I had a backed up shower that would not drain. My kitchen sink was backed up and my washing machine was also backed up! There was no hope. I call Roto router, Daniel came out, Took a look at my situation and solved the problem. He did a tremendous job and I could not thank him enough!

  • Review 79 (2016-07-14 - Rating: 5)

    The plumber, Shawn, they sent to the house was very professional and knowledgeable. He was able to access the problem and find a solution that fit in with our budget. We are very pleased and would highly recommend Roto-Rooter.

  • Review 80 (2018-11-26 - Rating: 5)

    Excellent customer service. Our field supervisor was very respectful and considerate of our property and took great pride and care in his work. We would highly recommend this company to anyone with water restoration/plumbing issues.

  • Review 81 (2018-05-09 - Rating: 4)

    The main inlet line to our septic tank was clogged (roots in the line, apparently) which caused all of the toilets in our house not to flush and water to back up into all of our bathtubs. Of course, this all happened at about 8:00 PM on a night that my wife and I had to get up and go to work the next day. After making several calls to local plumbing contractors in the Paris/Lexington area, Roto-Rooter was the only one who would come help resolve the issue to get us flowing again. The plumber ended up being at our house working until after 1:00 AM but with the help of the mega-sized drain snake was able to get the drain line issue resolved so that we could use our facilities. The plumber was professional and friendly while at our home and he also added an extra wax gasket to the toilet that he pulled inside to help prevent future issues with the seal, which was appreciated.My only issue was with the $4,500 quote that the plumber gave us to replace the inlet line running from the house to the septic tank. As a new, first-time homeowner, my eyeballs almost leapt from their sockets. I know that septic system repairs can be quite costly, but I also know that replacing one roughly 20 length of cast-iron pipe with PVC pipe should not be THAT expensive. After doing some research, I found that the quoted price was closer to what it would have cost to replace almost the entire septic system which would have been unnecessary given that their were no other obvious problems with the existing system. Needless to say, we got a few other quotes and a reputable local contractor (Martins Sanitation Services) did the job for $900 (5x less than what we were quoted by Roto-Rooter). That said, I understand that a quote is just that--a quote--and perhaps in the end the final cost could have been much less than said quote. However, lets be real--that was definitely an overestimate. Maybe its better to quote high as a precaution but it was very easy to feel like it was an attempt to take advantage of a couple of young, first-time-homeowner newbies. Take note, pricey quotes seem to be a relatively common complaint in other reviews.All in all, I felt that the plumber was friendly and professional, the repair performed at the time of service was satisfactory (although temporary due to the nature of the larger problem), and cost for an emergency call late in the evening/night was relatively reasonable, as far as plumbing jobs go. However, the quote that we received for the ultimate repair was totally bonkers (total cost of over $5,000 with the service call that night). Would I use Roto-Rooter again? For an emergency, perhaps...but I will certainly be shopping around before contracting any major work or repairs.

  • Review 82 (2011-08-25 - Rating: 5)

    I went online to find a plumber in Lexington to fix a drippy faucet. I found a few, and the reviews were iffy. Who knew Roto-Rooter - a nationally known brand - was also a plumbing service. I just always associated it with outdoor drain issues. I called them, and to my pleasant surprise, they could send someone out THAT DAY! That was the first star....and the others come from a courteous pair of guys, who not only fixed my dripping faucet, but asked if there was anything else they could help with while they were there. I had them look at a refrigerator whose ice/water had been turned off due to a leak that had damaged the floor below it, and stained the ceiling in the basement. They were able to pinpoint the problem (something a plumber before them had not been able to do). They attempted to fix it, but when they realized it was really a part of the fridge that needed to be fixed, they advised me they could not continue, and I should call an appliance repair person. For all of this - they charged me NOTHING. I paid for the drippy faucet repair only. I appreciate that SOOOOO much!

  • Review 83 (2014-04-17 - Rating: 5)

    The tech arrived on time and was polite. He diagnosed the situation very fast and was working in no time! The price was very reasonable and the job was done in no time. I would definitely use Roto-Rooter again!

  • Review 84 (2015-12-20 - Rating: 5)

    I had saved-up a variety of plumbing tasks that were all things I could do, but would have been a serious pain to do myself: changing the wax rings on two toilets, fixing one leaky faucet, and installing a new dishwasher. The toilets had been installed with hard plastic supply lines, which Im happy to say Manning (the plumber who did the job) replaced with flexible metal lines in addition to reseating the toilets. Some other people weve had do misc. repairs have definitely been oriented toward the good enough quick fix, but this fellow really seemed very focused on getting things set for the long term. Cost was not cheap, but not at all unreasonable for the work done.

  • Review 85 (2017-03-09 - Rating: 5)

    Fast , painless, excellent! I had a stopped up bath/shower drain. Roto Rooter gave me a 2 hour window. Mike Bain #173 showed up close to the beginning of the time window, and quickly diagnosed the issue and fixed it. No mess, no fuss! It was great.

  • Review 86 (2017-02-01 - Rating: 5)

    Exceptional experience with Roto-Rooter! What started out as a request to unclog our commodes, yet again, turned into the realization that we finally had to face the fact that our 80 year-old sewer system was in dire need of renovation. Roto-Rooter showed up promptly at the agreed start time, began prepping the work area for jack-hammering, and quickly discovered that our sewer line was in fact going slightly UPHILL! AND, that there was a break in an inside drainpipe. No wonder we had all those problems in the past! Justin and the gang devised an elegant solution, consulted with us, and presented their plan. We were on board because we wanted the problem finally fixed, and fixed well. The guys worked hard installing the new plumbing and new line, showed us what they were doing every day, and thoroughly cleaned up the work areas, both inside and outside, after they finished. I spoke with several of my neighbors about our project, and I highly recommended Roto-Rooter to them.

  • Review 87 (2014-09-23 - Rating: 5)

    Our experience was amazing. The staff went above and beyond to accommodate our specific needs. Natalie offered the best customer service I have ever experienced and the technician was wonderful. He still made it to us the same day after he was stranded on the road with car troubles. You just dont find service like that anymore. HIGHLY recommended!

  • Review 88 (2015-11-13 - Rating: 4)

    Slow running laundry drain that was overflowing on the washing machine rinse/spin cycle. Called early in the morning and Roto-Rooter was able to send a technician to us promptly within about 30 minutes. Problem solved and out in no more than an hour. Weve been customers of Roto-Rooter from their early beginnings and long before all of the name copycat companies now in business. Rates are rather expensive but probably comparable with other like companies, even though I havent checked. They did provide a senior discount.

  • Review 89 (2016-04-07 - Rating: 5)

    I am very pleased with the response time, the professionalism and the quality of work. These guys showed up within 30 minutes of being called, were very courteous and extremely tidy.This type of service is hard to find in many industries today. I am hopeful that they will continue to provide this extraordinary service if I ever need them again...which I truly hope is not the case.I will not provide the circumstances for their service online, but will be willing to recommend per request. I am hard to please and can go on and on if needed but feel Ive said enough.Good work guys and thank you for a emergency resolved much to my satisfaction!Sincerely,James

  • Review 90 (2017-08-15 - Rating: 5)

    Plumber arrived promptly, explained what he would do, gave an estimate, finished the work, and cleaned up very well. Polite and offered to look at any other plumbing problems. Daniel replaced my garbage disposal with no problem

  • Review 91 (2016-03-18 - Rating: 5)

    Awesome Company!! i called with a major issue and it was fixed in a timely manner. Also Scott and his staff went above and beyond to make sure that everything was completed and repaired correctly for myself and my children. I highly recommend this company to anyone. They have a lifelong customer in me.!!!!!

  • Review 92 (2016-09-13 - Rating: 5)

    Wow, I dont expect to write a rave review on plumbers but these ones are worth the effort. We had an upstairs shower disaster that caused a waterfall coming from the ceiling on the ground floor. We shut off the main but while still in panic-mode called the first 24 Hr Plumber that Google gave us. Kyle came to the house within an hour (it was 9:30 at night) and assessed the damage which is said was not bad enough to start ripping up until the plumber could come in the morning. He could have gone nuts and started destroying the downstairs but he suggested the conservative (and correct) approach.John came early the next morning and solved a pretty weird problem with the bath spigot with a minimum of fuss. I was utterly impressed with his professionalism and helpfulness. Ever had a plumber where you said, Hey, I wouldnt mind hanging out we these guys?I hope my business leaves as good an impression on our customers.

  • Review 93 (2013-06-12 - Rating: 5)

    We had a plumbing issue that needed immediate attention. (Otherwise, we would have been spending the night in a hotel!) Roto-Rooter came to the house 15 minutes after I put in a phone call to them. What service!! Joey figured out the problem in 5 minutes flat and outlined our options to us. The problem is fixed and we are extremely happy customers! Would recommend Roto-Rooter Lexington to all!

  • Review 94 (2023-10-31 - Rating: 5)

    I was having some weird plumbing issues. Jeff from roto rooters came out and fixed it. He explained everything as he went and was very professional.

  • Review 95 (2018-03-27 - Rating: 5)

    The best service company Ive found. When we called Roto Rooter in a panic not only were they friendly and quick to arrive, but quick to get the job done and get us back to life. Will forever use this company and recommend to others.

  • Review 96 (2015-12-17 - Rating: 4)

    Andrew came out on a Sunday afternoon and worked on unclogging what turned out to be a tough clog in the main sewer line. I think he did a great job and would have given 5 stars except it was pretty expensive. (I wrote a longer review on Yelp.)

  • Review 97 (2018-10-10 - Rating: 5)

    We had Rotorooter to complete a project in our kitchen and bathroom. Brandon was the guy that came out for the job. He did an excellent job and was very professional! Thanks Brandon and Rotorooter for a job well done.

  • Review 98 (2017-11-13 - Rating: 5)

    Kevin arrived on time 8:20 with the 8-10am window and explained his process of clearing the clog in my kitchen sink. As Kevin progressed he let me know what he was encountering and how to prevent a similar issue in the future. After the job was done he cleaned up and tested the drain several time. I had a coupon which saved me 40 bucks.

  • Review 99 (2014-08-21 - Rating: 5)

    Roto-Rooter of Lexington, KY is the BEST! Jamie arrived at our home within a hour of contacting them for a plumbing issue I created and quickly got to the Root of the problem. Thanks again for your promptness and professionalism. We would definitely recommend them!Kim ShumateParis, Kentucky

  • Review 100 (2018-09-26 - Rating: 5)

    The technician arrived on time. He explained what he was doing. He was professional and thorough. I have used Roto-Rooter for 10 years and have been satisfied each time I have needed service.

  • Review 101 (2013-01-16 - Rating: 5)

    The plumber here in Lexington Kentucky was very professional and friendly. He worked hard to help us out and was here at the house with in 30 minutes of our call. With 3 small children a clogged pipe that flooded the basement everytime the toilet was flushed is not ideal. He was quick with his job.

  • Review 102 (2023-11-07 - Rating: 5)

    Jeff was absolutely as good as the come, honest and hardworking! I was happy with his work and appreciated his demeanor.

  • Review 103 (2017-11-20 - Rating: 5)

    They sent Billy to my home in Winchester . He was nice, polite , and he had my kitchen sink unstopped in less than 45 minuites. We had worked on it for 2 days and he was done in less than 45 minuites including giving me some stuff and showing me how to keep it from happening again. I really could not have been happier

  • Review 104 (2019-12-11 - Rating: 5)

    I had to call them out late at night on an emergency call to the restaurant I manage. They responded quickly and repaired the broken pipe in my ceiling. They did a great job and the charge was way lower than I expected. Thank you for the awesome service.

  • Review 105 (2015-11-15 - Rating: 5)

    Fantastic Service! Andrew was a true professional and very thorough. Had a main line back up flooding my basement. Called around 11am Sunday, had it scheduled and problem resolved by 4pm that evening. Greatly appreciate the service!

  • Review 106 (2023-10-30 - Rating: 5)

    Kevin installed a sewer for usour home. He was knowledgeable, polite, and quick. Couldnt ask for better service.

  • Review 107 (2016-12-07 - Rating: 5)

    Clogged kitchen sink while preparing dinner. Called for service and had someone knocking on my door within 2 hrs. The service was fast, professional and very neat with the clean up. Wont hesitate to call again.

  • Review 108 (2018-04-16 - Rating: 5)

    Although I had to pay for a video of sewer, it was money well spent! Because of RotoRooter, city had to pay attention and now are admitting full responsibility for the broken sewer line.The city had been arguing about this for months saying it was on my property! Water quality people came today to prepare fir tearing up street and laying new line AND putting in new cleanout on their end to avoid future questions! Thank you Billy and RotoRooter!!

  • Review 109 (2021-04-18 - Rating: 5)

    Our technician was very professional and personable and took the time to explain the issues with our toilet/sewer line and how he was going to fix it. He recommended additional actions that will reduce future issues.

  • Review 110 (2021-05-13 - Rating: 5)

    Quick response to schedule appointment. Showed up on time. Told me about the costs upfront. Zach was extremely professional and did a great job!

  • Review 111 (2012-10-17 - Rating: 5)

    We had been having sewer issues on our street. It got to the point where everything we did, laundry, dishes all came up in the bathtub. The toilet left us with at least 2 of water each time we flushed it. Thought we could fix it ourselves, wrong! So I got on the web and found Roto Rooter Plumbing in Lexington, Ky and requested service at 8:30a.m. By 9a.m., I received a phone call stating they were on the way! About 9:15a.m., Derrick pulled in our driveway, was totally polite and pumped out our sewer. He had us check to make sure all was fine before he gave us the bill! Yes, it was a little costly, but his sincerety, quickness of service and being able to have normal sewer functions was all that mattered. I have always gotten great service from Roto Rooter Plumbing, Lexington and will continue to use them.

  • Review 112 (2018-01-04 - Rating: 5)

    Chase was an exceptional young man. He was thorough and very polite. My first impression was very positive when he greeted me and his physical demeanor was clean and neat. Thank you for sending such a gentleman.

  • Review 113 (2015-12-02 - Rating: 4)

    Service was on-time, quick, and got the job done. Scheduled via email only which was super convenient. Brian was super nice and friendly. Five stars for the service, but only giving four because it seemed overpriced. But... Thats plumbing for ya.

  • Review 114 (2020-09-14 - Rating: 5)

    Our technician, Greg, did a great job with getting our main drain cleared. He showed up on time, was polite, and took extra time to be sure that the problem was addressed.

  • Review 115 (2023-11-07 - Rating: 5)

    Jeff from Nicolasville Roto Rooter was professional, friendly and honest. Id recommend them and their team everytime.

  • Review 116 (2023-11-02 - Rating: 5)

    Jeff Johnson was a great help to us. He fixed our issue in record time and was very clean and professional

  • Review 117 (2023-11-07 - Rating: 5)

    Jeff Johnson is a absolute craftsman. He is very articulate and assuring when interacting with customers.

  • Review 118 (2022-07-18 - Rating: 5)

    Joel was professional, friendly and fixed the issue. He cleaned up after the project. I will definitely use this company again.

  • Review 119 (2023-10-30 - Rating: 5)

    Kevin and Jeff replaced my tankless water heater and were very quick and responsive with all my needs and questions

  • Review 120 (2015-10-12 - Rating: 5)

    Plumber was personable and friendly as well as being a Veteran. Explained what our options were and even drew us a nice diagram to help understand to process.

  • Review 121 (2020-07-29 - Rating: 5)

    The young man, Noah, that took care of our old pipes problem was knowledgeable, and professional. I will call Roto Rooter when ever the need arises for plumbing services

  • Review 122 (2023-11-07 - Rating: 5)

    Joel Marlowe did a great job. He was very thorough and polite.

  • Review 123 (2018-02-02 - Rating: 5)

    Technician explain everything, was efficient and quick. He even asked if I had questions. I will definitely use them again for future plumbing needs.

  • Review 124 (2016-11-11 - Rating: 5)

    The technician was knowledgeable and informative as to what was wrong, showed me pictures of issue and explained what needed to be done and how much it would be. Highly satisfied with him and will use again.

  • Review 125 (2023-11-09 - Rating: 5)

    Dylan Luthe was my plumber and he was great. Very professional and thorough

  • Review 126 (2012-11-12 - Rating: 5)

    Roto-Rooter of Lexington did an great job. 100% satisfied with results. The plumber was courteous, neat and professional.

  • Review 127 (2025-01-03 - Rating: 5)

    Cody is a great worker!!

  • Review 128 (2020-11-22 - Rating: 5)

    Tyler was very professional and kind. He got everything completed in a very timely manner. I would definitely use him again for any future issues.

  • Review 129 (2023-11-08 - Rating: 5)

    Amazing service by Jeff today! Highly recommend, his work was perfect!

  • Review 130 (2023-11-07 - Rating: 5)

    Jeff is honest, responsive, courteous, and an overall great guy! I highly recommend

  • Review 131 (2025-01-04 - Rating: 5)

    John Davis was very helpful

  • Review 132 (2023-11-11 - Rating: 5)

    We had a clogged toilet, and Brian had it fixed in a jiffy. Made my 5:00 tee time.

  • Review 133 (2023-11-07 - Rating: 5)

    Cant say enough good things about Jeff! Thanks, Roto Rooter, for having such an awesome employee

  • Review 134 (2017-03-08 - Rating: 5)

    “Didnt take long for a plumber to arrive after I called and he got right to work. Seemed a bit expensive but Im very satisfied with the service and would recommend them.”

  • Review 135 (2017-12-29 - Rating: 5)

    Kevin was great! He got everything cleared out and working even though my house can be troublesome. Overall it was a very good experience.

  • Review 136 (2020-07-09 - Rating: 5)

    Personnel were professional. ask the correct questions about my drain issue. Im the maintenance supervisor at a large factory and was very pleased with service

  • Review 137 (2017-12-18 - Rating: 5)

    Called early on Sunday morning and someone was at my house in 15 minutes! My kitchen sink drain was cleared shortly after the technician arrived.

  • Review 138 (2019-09-10 - Rating: 5)

    Really happy with the work ..chase and christen were great did exactly what they said .gave my husband great advise.very nice people .very professional..we will definitely use this company again thankyou so much.

  • Review 139 (2015-06-28 - Rating: 4)

    I had work done in my house and I was very satisfied, I would definitely recommend Roto Rooter for any plumbing needs.

  • Review 140 (2016-03-08 - Rating: 5)

    We were impressed with the prompt response and the polite and thorough service we received from Roto Rooter. They certainly get our recommendation.

  • Review 141 (2017-12-12 - Rating: 5)

    Our technician was John, and he was friendly, professional and efficient. And the price was reasonable. I would recommend these guys to anyone!

  • Review 142 (2018-01-11 - Rating: 5)

    Just needed a slow drain cleaned. Kevin was very professional, explaining everything he did and the results he expected. Really appreciated his work.

  • Review 143 (2015-10-19 - Rating: 5)

    Josh was very professional, provided a quick fix and was very helpful. Would highly recommend if you have a plumbing emergency.

  • Review 144 (2020-09-23 - Rating: 5)

    Delivered as promised. Techs were great, work was done timely and professionally. Good experience, in less than desirable circumstances.

  • Review 145 (2023-10-27 - Rating: 5)

    Fantastic service. Jeff Johnson was very helpful, polite and knowledgeable.

  • Review 146 (2023-11-07 - Rating: 5)

    Ask for Jeff. He was a pleasure to work with, knowledgeable, professional ad hard working.

  • Review 147 (2020-06-22 - Rating: 5)

    Call on a Saturday with an emergency clog on a floor drain. They were out within the hour. Tyler was quick, and friendly.

  • Review 148 (2023-10-27 - Rating: 5)

    Sarah was great at helping me with my insurance needs!

  • Review 149 (2018-04-07 - Rating: 5)

    Joe took care of the problem quickly and effectively. I was also pleasantly surprised at the awesome clean up job too!

  • Review 150 (2024-06-14 - Rating: 5)

    Jeff was extremely helpful and fixed quickly and effectively

  • Review 151 (2024-06-12 - Rating: 5)

    J was a great. Fixed my problem quick

  • Review 152 (2017-10-22 - Rating: 5)

    Fast, efficient service from a knowledgeable provider. I appreciated suggestions for preventative maintenance and no hidden costs. Same day service, problem in time for the weekend!

  • Review 153 (2024-06-16 - Rating: 5)

    Flagg Francis did a wonderful job!

  • Review 154 (2024-07-29 - Rating: 5)

    Chris is reliable and dependable.

  • Review 155 (2020-07-28 - Rating: 5)

    Tyler was dispatched promptly and had great communication skills so I knew exactly what the problem was. Got me up and running quickly.

  • Review 156 (2023-11-09 - Rating: 5)

    Dylan Luthe is by far the best plumber I’ve seen.

  • Review 157 (2023-11-02 - Rating: 5)

    Dylan Luthe did a great job cleaning my pipes

  • Review 158 (2023-11-07 - Rating: 5)

    Jeff does a great job! Highly recommended

  • Review 159 (2018-12-14 - Rating: 5)

    Great company with honest people who know how to fix your problems at reasonable rates. Would highly recommend them and will use again if needed.

  • Review 160 (2024-06-29 - Rating: 5)

    Flagg did a 5 star job

  • Review 161 (2023-11-08 - Rating: 5)

    Jeff is super knowledgeable and does great work!

  • Review 162 (2017-05-27 - Rating: 5)

    The service I received was excellent! The technician, Daniel Webb, was very knowledgeable, efficient, helpful and professional.

  • Review 163 (2018-07-03 - Rating: 5)

    We had an emergency and they came promptly. Plumber was very courteous.

  • Review 164 (2023-03-11 - Rating: 4)

    The person who came out to service my water line was excellent.

  • Review 165 (2016-08-03 - Rating: 5)

    Justin and Billy were AWESOME! Very friendly, very knowledgeable, great service!

  • Review 166 (2023-10-31 - Rating: 5)

    Really appreciate Roto-rooter and their timely response time.But most of all, appreciate Jeff Johnson --he is personable and very knowledgeable . I know that Jeff Johnson will get the job done and do it right .

  • Review 167 (2019-01-14 - Rating: 5)

    Prompt service and got the job done right and on budget. Will definitely call again.

  • Review 168 (2017-05-01 - Rating: 5)

    The guys went above and beyond to fix my clogged sink and then took the time to clean the mess in the garage after cleaning the pipes down there too.

  • Review 169 (2023-11-07 - Rating: 5)

    Having plumbing troubles and dont know who to call? Call Jeff at roto router. The guys knows what hes talking about and doesnt mess around.

  • Review 170 (2015-06-20 - Rating: 5)

    Technician, Josh, was very professional & courteous. Solved the problem. I am pleased!

  • Review 171 (2024-06-23 - Rating: 5)

    F is the greatest plumber around

  • Review 172 (2019-03-04 - Rating: 5)

    Larry Berger was phenomenal. Found the problem quickly and quick fix. Totally reccomend.

  • Review 173 (2023-11-07 - Rating: 5)

    Jeff is the absolute best!!!! Nobody else we would call!!!

  • Review 174 (2023-11-08 - Rating: 5)

    Jeff did a great job I highly recommend

  • Review 175 (2023-10-03 - Rating: 5)

    Thanks again Josh Sims. Best plumbing company

  • Review 176 (2023-11-07 - Rating: 5)

    Jeff is one of the best! Ask for him!

  • Review 177 (2020-08-15 - Rating: 5)

    These people are professional. They schedule a time and show up. They are quick and efficient.

  • Review 178 (2016-10-04 - Rating: 5)

    Fantastic!! root-rooter is truly full service,fast and reasonable.

  • Review 179 (2023-11-08 - Rating: 5)

    Jeff did an amazing job!

  • Review 180 (2023-11-07 - Rating: 5)

    Ask for Jeff, he’s wonderful!

  • Review 181 (2015-09-16 - Rating: 5)

    The job was done exactly as explained and on time. My technician, Sean, was thoroughly professional and went out of his way to explain what he was doing and to complete his job with extra touches to make it both functional and attractive. The job was the installation of a backup water-powered sump pump in my basement drainage system. I will absolutely call them for future plumbing needs.

  • Review 182 (2021-05-06 - Rating: 5)

    Jacob was our service technician today. He unclogged a toilet, and removed a garbage disposal. He was very professional, and responsive. He was efficient, and thorough. I make sure to request him every time.

  • Review 183 (2015-10-23 - Rating: 5)

    I called with main water line in bath clogged. They sent someone right out. Excellent service from Josh. He was very knowledgeable and after a thorough inspection presented several options for fixing the problem--giving the pros and cons of each one.He was able to fix the problem, cleaned up the mess, and conducted the entire appointment professionally and friendly. I will definitely call Roto Rooter again if I have a problem.

  • Review 184 (2016-02-04 - Rating: 5)

    Andrew Manning was punctual and professional. He got the job done well and explained everything to me clearly (and in terms I could understand, having no knowledge of sinks and plumbing). I was pleased with the service and the timelines. He also cleaned up his work area after, which I appreciated. A great overall experience with Roto-Rooter

  • Review 185 (2013-07-18 - Rating: 5)

    Awesome!!! Very helpful indeed. Unclogged my shower/toilet drain and with camera check explained how to prevent future problems. All costs noted before work. Clean, neat and very nice. Give them a try.

  • Review 186 (2020-08-03 - Rating: 5)

    Brian was very professional, kind, and thorough in his explanations during his visit. I would recommend and use Roto-Rooter for any issues in the future.

  • Review 187 (2016-11-10 - Rating: 5)

    Awesome service! Fast, friendly and very affordable.

  • Review 188 (2018-04-13 - Rating: 5)

    We have been using Roto-Rooter for several years now and find that their pricing is reasonable, theyre dependable, and they do a great job. Weve never had a bad experience with them, and the ones who come to solve our problems are efficient, friendly, and knowledgeable. I highly recommend using Roto-Rooter.

  • Review 189 (2024-06-21 - Rating: 5)

    Flagg was awesome!

  • Review 190 (2013-12-18 - Rating: 5)

    The service was prompt , professional and friendly. What more can you ask for ?I found it amazing that Shaun (technician # 130) fixed the problem so fast ! They are definitely going to be my first call from now on , and with rental property , we will probably be on a first name basis.Thanks again Shaun

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