Holt Phillips Services

Located in Niceville, Florida

Address: 4618 E Hwy 20, Niceville, FL 32578, United States

Phone: +1 850-897-5559

Rating: 4.8

Services

Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-20 - Rating: 5)
I have done business with Holt Phillips for over 8 years. The customer service and their quick responses keep me coming back! Some of the faces have changed but the quality of service remains the same. Shout out to Nick Scatton for the quick and quality replacement of one of our air handlers today. Quality work completed fast and no surprises at invoice time. Thanks to the whole team at Holt Phillips! A +

Review 2 (2024-11-27 - Rating: 5)
Excellent service. Even came out on Sunday to fix a problem that we had on our air conditioner. While there, they discovered a warranty issue and, within three days, fixed that too. I cannot say enough amazing things about Holt Phillips! I’ve been a loyal customer for twenty one years.

Review 3 (2024-10-01 - Rating: 5)
Holt Phillips saved the day for me. I got home from a trip and found my A/C was out….and a hurricane was headed our way. Even though they had just sent their technicians home, a fantastic guy was at my front door and took care of the repairs in no time at all!

Review 4 (2024-09-07 - Rating: 5)
All Holt Phillips techs are well trained and dependable. We’ve hired them often in the last 20+ years for all sorts of mechanical/electrical/appliance work from installing whole house central air units to installing a ceiling light. Highly recommend them.

Review 5 (2024-11-05 - Rating: 5)
Holt Phillips has been a very dependable company for us. Jesse contacts us that he is on his way, and services our AC promptly and correctly. Very good service.

Review 6 (2024-08-19 - Rating: 5)
Jesse was on time, quick, polite and explained what he did to fix the issue! Price was great for the service and I will 100% recommend both Jesse and Holt Phillips to anyone who mentions any problems with their ac/heat system. They will be the first we call every time based both Jesse’s service and the offices polite staff.

Review 7 (2024-09-20 - Rating: 5)
My AC went out. My home insurance company assigned two different vendors and they both cancelled without even a phone call. Without AC for 10 days called Holt Phillips at 5:00 PM hoping to get a slot in the next couple of days. They came that night and fixed my problem. Already have them for my yearly AC maintenance. My HVAC company from now on, no questions. Thank you guys

Review 8 (2024-08-23 - Rating: 5)
Customer service is excellent. The technician repairing our air conditioner was knowledgeable and courteous. Holt Phillips can always be counted upon when repair is needed.

Review 9 (2024-07-01 - Rating: 5)
I could not be more pleased with the services received from Holt Phillips Services. They responded quickly to my call and had someone servicing our AC unit within hours. Not only was the service prompt but provided it with courtesy and care. Troy could not have been nicer. We are beyond pleased and highly recommend calling them for your needs and maintenance.

Review 10 (2024-07-12 - Rating: 5)
Wonderful customer service from Christie in the office and so kind and professional.Also, Randy Joyner did a great job checking my A/C unit. Very glad they helped me. Highly recommend.

Review 11 (2024-08-29 - Rating: 5)
Holt Phillips consistently does a great job for my Real Estate clients as well as my personal home. The new owner Randy cares about making sure his techs have done the absolute best job possible.

Review 12 (2024-06-19 - Rating: 5)
The crew arrived on time and worked hard to install our new air conditioner. Even though it was extremely hot, the gentleman worked through it all and got everything installed and working for us. They were friendly and upbeat through the whole process. Our air conditioner is working great and we are so happy with the services at HOLT-PHILLIPS.

Review 13 (2024-05-09 - Rating: 5)
Troy was the technician who came out to service our HVAC system today, and he was very professional and informative. He explained what and why he was doing the things he did, and was very easy to communicate with. I very highly recommend him and the whole Holt Phillips team. They are a pleasure to work with!

Review 14 (2024-05-31 - Rating: 5)
My A/C air handler was down for 10 days due to parts having to be ordered. Holt - Phillips Services went above and beyond to make sure my wife and I were comfortable during this time. I have used Holt Phillips Services for around 30 years and highly recommend them for all your heating and cooling needs. They are very professional and always courteous. I wont use anyone other than Holt Phillips Services!

Review 15 (2024-08-26 - Rating: 5)
Excellent service! I use Holt-Phillips for all my A/C needs. Micheal Phillips and his team are always quick to respond and provide superb service. My go to A/C team!

Review 16 (2024-06-25 - Rating: 5)
I needed a new HVAC system. I called 3 companies in the area. I have to say that these guys win all the way around. They had the best consultation experience, the best apples to apples pricing, and installed the day after I said go. One minor install issue but they took care of it within 24 hours of my call to them, so great after the sale service as well. I would say to at least call them if you need anything HVAC related.

Review 17 (2024-06-18 - Rating: 5)
Needed repairs on our AC unit on a Sunday. Called Holt Phillips and was talking to a representative before the third ring. Scheduled a time and the technician (Justin) was here within 15 minutes of the earliest arrival time. He was courteous, friendly and proficient in fixing our AC. Highly recommend Holt Phillips for any repairs one may need.

Review 18 (2024-08-13 - Rating: 5)
Excellent service! Were able to show up and fix the ac the same day it went out! Very reasonable charges as well. Highly recommend Holt Phillips.

Review 19 (2024-04-24 - Rating: 5)
We receive quality service from Holt Phillips for the last 25 years. With the new owner, the service has been maintained even with their limiting their service area. I am grateful they made an exception and hope that an increase in staffing will lead a return to an increase in service area.

Review 20 (2024-08-07 - Rating: 5)
I really appreciate the work Jesse did at our house . Holt phillips was good at communicating times for service, estimates and for providing efficient service. I recommend them .

Review 21 (2024-07-19 - Rating: 5)
Called Holt-Phillips night before 7:00 pm - Surprised they answered the phone- stated:”would be there between 8:00- 8:30 “. Replaced capacitor - completed job by 0825. Air On .. No complaints. Thank you

Review 22 (2024-04-23 - Rating: 5)
I have always experienced accurate, fairly-priced & professional service from Holt Phillips. I sincerely appreciate Mr. Doucettes exceptional knowledge of my HVAC system and the thorough attention he gave to my issues today. He is a prime example of why Holt Phillips continues to receive superior ratings!

Review 23 (2024-09-16 - Rating: 5)
Called when the ac went out. They came within 3 hours and had the problem fixed in 15 minutes. Actually had to leave for an appt. And the gentleman that came to fix it closed all the windows before leaving. Definitely 5 stars.

Review 24 (2024-06-21 - Rating: 5)
The technician was very responsive, coming out to fix our problem within 2 hours from the time I called. He diagnosed our issue immediately and I couldnt be happier with the result! Will definitely call Holt-Phillips again the next time I need service. THANK YOU!!!

Review 25 (2024-04-22 - Rating: 5)
Troy was on time, thorough with my AC check! Good for another year! Gave me literature for an air purifier. No hard sell and answered all my questions! Feel confident with Holt Phillips for my heating and air conditioning needs.

Review 26 (2024-07-06 - Rating: 5)
Quick response, great service resolving all issues, friendly courteous technician. Justin of Holt Phillips Services always provides excellent HVAC service.

Review 27 (2023-12-01 - Rating: 5)
With the cold weather and holidays coming, my gas furnace decided to go on the fritz. Regardless, I was hesitant to call a repairman because of the known costs of calling a guy. Luckily, I called Holt Phillips first because I am very pleased with the entire process that took place. Office manager was very nice and accommodating. Justin came out that same day with pleasant customer service and explained everything that was going on. His associates supported him with great personable team work. They stayed in contact with me about finding the part and didnt default to installing a whole new furnace. They worked with my schedule to return with the replacement part. I will be sure to call them for any future needs and I will not hesitate to refer them now that I know a guy.

Review 28 (2024-03-22 - Rating: 5)
We have been using Holt Phillips for over 30 years they always do and excellent job. Technicians did an excellent job. Completely satisfied with the service and the professionalism highly recommend Holt Phillips far all heating and air conditioning needs,

Review 29 (2024-05-30 - Rating: 5)
Have used Holt AC for years - always fair, reliable, and excellent customer service. Maintenance and Installers were knowledgeable and very professional. Will continue to use this company for air and heating needs.

Review 30 (2024-03-28 - Rating: 5)
I emailed Holt Phillips Monday morning that my Trane A/C unit wasn’t pumping any cold air. They quickly contacted me and scheduled a visit (between 10 -12) the next day. Randy and his able assistant arrived right at 1000hr and diagnosed a bad compressor after 20 minutes. He said a new compressor would be sourced from FWB Wednesday and they’ll return early Thursday. They arrived at 0800hr and wrapped up at 1130hr. I’ve been a Holt Phillips customers since 1997 and have never been disappointed with their operation, sales or service. Thanks again for your continued excellence.

Review 31 (2024-06-16 - Rating: 5)
Long time local HVAC company came to the rescue at 6:30pm on Saturday. Turns out the wife was right, bad capacitor and corroded wire. Justin quickly repaired the unit and back online in 20 minutes. Will use them in the future and will definitely set up a yearly schedule!

Review 32 (2024-02-09 - Rating: 5)
I am so grateful for the attentive and quick service response to my call this morning. Holt Phillips listened to my issue and had an electrician to my house in an hour to take care of my two installations. My electrician was careful and attentive to my situation and took care of right away. Many thanks!

Review 33 (2024-04-24 - Rating: 5)
Holt Phillips always does a thorough job with service checks. They also installed a furnace and air conditioner that have been flawless for two and one-half years. Fine company.

Review 34 (2024-11-08 - Rating: 5)
Braden was friendly, efficient, and patiently answered our questions. Great service as always with you guys!

Review 35 (2024-06-21 - Rating: 5)
Awesome people awesome service installed a unit for me with no problems I highly recommend them to anyone who needs any type of A/C work done !! Professionals in Every phase!!!

Review 36 (2024-05-21 - Rating: 5)
The tech was very nice and knowledgeable he emailed me quotes on some services I might want to have done. He completed the maintenance and ask me if I had questions. Love this company I feel I can trust them.

Review 37 (2024-07-08 - Rating: 5)
Amazing comms with the office - and an amazing tech in Justin! On time, super knowledgeable, and friendly. We will be requesting Justin on any future work!

Review 38 (2024-10-23 - Rating: 5)
Excellent- Technican was on time - completed all requirements excellently and was very knowledgeable on all aspects of system and friendly

Review 39 (2024-07-30 - Rating: 5)
The company was awesome. Called them, they got out quickly and fixed the problem. Would definitely use them again!

Review 40 (2024-03-13 - Rating: 5)
Excellent service and knowledgeable staff. I like the new service management plan they are implementing, I hope it saves me money. I’ve used Holt Phillips for twenty years, very pleased.

Review 41 (2024-10-22 - Rating: 5)
Great service! Jesse was professional and quickly completed the job.

Review 42 (2021-06-25 - Rating: 5)
We are so happy with the service we received from Holt Phillips. Austin, our technician, was outstanding in every way! — knowledgeable, professional, courteous, and friendly. Of course, it’s no fun sweltering in your home and shelling out money to have your AC fixed, but when that day comes we recommend Holt Phillips.

Review 43 (2023-02-09 - Rating: 5)
Had some residential electrical work done in preparation for hybrid heat pump water heater install. Service was fast and on time. Great communication. Electrician knowledgeable, friendly, and took time to educate. Pricing was reasonable, even though it was a small job. Thanks!

Review 44 (2023-12-21 - Rating: 5)
Very curious company from beginning to end. Karen was great with setting up my appointment and the gentleman who did the service call was on time and very professional. I highly recommend this company. Prices was great too! Ty

Review 45 (2020-12-28 - Rating: 5)
Great professional company. I truly recommend them. They went out of their way to help me and guided me through the whole process. I had to replace my whole AC and heater unit. Eventough I have a home warranty, I used Holt Phillips as an outside contractor because they are reliable, honest and I rather go with a company that I can trust. They went far beyond in helping me with the paperwork, so that the process to get some coverage with the home warranty can be done to help with the budget. Since replacing the whole unit its costly, they guided me in getting a home projects loan as well to help in my budget. Overall Im glad I went with them, specially before winter happened. The whole system that they recommended its amazing. I save in electric and gas. Theyre really good with the installation. They are very friendly and take the time to talk and answer any questions, whether talking to the office over the phone or talking to the technicians in person. Its hard to find good quality companies this days and Im glad I have encounter them. Once again I completely recommend them.

Review 46 (2019-12-14 - Rating: 5)
We had our A/C unit replaced and the service we received was outstanding. From the time we initially started communications with Mike until his team of knowledgeable and professional personnel finished installing the new system we had no doubt that we had chosen the right company. We needed the system put in within a short amount of time and Mike came through. His team arrived exactly on time and immediately went to work, after making sure to lay down protection for our floors. They were polite and courteous and a joy to talk to. The unit was installed and up and working before the end of the work day. They went through the installation and the new digital thermostat in detail and made sure that I understood everything. They provided us with the appropriate paperwork for the inspector, etc. Before leaving Mikes crew cleaned up any mess they made (which was minimal). I would highly recommend Holt Phillips Services to anyone looking for professionalism and accurate and up to date knowledge of their product . Thanks Mike, we appreciate all you did...and that of your crew!

Review 47 (2023-05-20 - Rating: 5)
Spring 2023: Update. Again, we had Holt-Phillips out for annual service of our two units. Nick was on time, polite, courteous, competent, efficient, and thorough. He explained everything he did, in detail, clearly. As always, it was a pleasure to work with a company with a culture of customer service and competence. Excellent as always!Spring 2022: We had Holt-Phillips out for an annual service on our two HVAC units. Adam was on time, polite, personable, friendly, competent, thorough, and professional. Holt-Phillips installed the units a few years ago, and we have used them every year to service the units. They maintain them effectively and at a reasonable cost. But, we use them for all our HVAC needs because every one of their employees, including and especially Adam, are excellent. The company has a customer-oriented culture and is a complete pleasure to work with. Their employees are the best in the industry.

Review 48 (2021-06-28 - Rating: 5)
Holt Phillips does a fabulous job of always taking care of us when we need them. They always seem to find a way to provide us with same day service whenever we have an issue. I strongly recommend Holt Phillips for A/C and electrical needs. Wonderful staff and always friendly.

Review 49 (2020-02-07 - Rating: 5)
I have to say Evan and the guys beautifully installed my 2-ton Trane heat pump. All the guys were professional, speedy, and neat. They worked out in the rain all morning and still they all kept a positive attitude and were very pleasant to be around. They took the time to answer all of my questions, I was very impressed. Michael and Jan, you trained your employees well, keep up the awesome work. Holt Phillips Services is my one and only choice for heating, cooling, and electrical work.

Review 50 (2024-12-04 - Rating: 5)
Service technician arrived on time, performed the maintenance promptly and was courteous.

Review 51 (2022-11-03 - Rating: 5)
Today a young man named Brandon did the fall service on my unit. He was professional and polite; even though my dogs were sometimes yapping away. LOL. He pointed out some things I needed to know down the road that would need to be addressed. I think this company is top notch; I have been using them for many decades now, and you know what...their six month checkup has always been $68. from day one and has Never increased.

Review 52 (2019-02-27 - Rating: 5)
A neighbor recommend Holt Phillips for electrical services. Im glad they did!Evan showed up early (which was great) and handled all my electrical issues quickly and completely. He took a moment to educate me about some quirks of my new home. We will definitely use them for all our electrical needs in the future.

Review 53 (2020-06-10 - Rating: 5)
Absolutely outstanding in every respect. HP installed a new Trane AC unit in our home. They were several thousand dollars below the estimate we got from Peaden. They arrived right on time and the installation was absolutely superb. The technicians knew exactly what to do and when to do it. They were a finely tuned team and finished the job far earlier than we had expected. They were very professional, extremely polite and highly proficient. We are completely thrilled with the new unit. It is unbelievably quiet and highly efficient. Holt Phillips has been servicing our home for over 25 years and we proudly give them our highest possible recommendation.

Review 54 (2019-08-21 - Rating: 5)
The customer service and quality of work at Holt Phillips is fantastic. They were timely in responding to our service call and so helpful with replacing our unit. We were offered several options without pressure and all of the permits and after installation inspections were scheduled by the office. We are thoroughly enjoying our new HVAC unit as it is so much better than our previous one. They offered reasonable pricing and even helped us with an additional rebate through Okaloosa Gas. I highly recommend Holt Phillips!

Review 55 (2023-11-07 - Rating: 5)
They installed the Trane unit and they are the best AC HVAC service company I have ever used in 5 houses that Ive owned. While Im Alive and near them they will be the only company I trust with my HVAC needs.

Review 56 (2024-05-02 - Rating: 5)
Dusty arrived on time, listening carefully for our concerns and was detail oriented. He completed our service in less than an hour!

Review 57 (2018-02-21 - Rating: 5)
Holt Phillips has been our go to for our AC and heating unit. When I thought I needed the system vacuumed and cleaned I called them to give me a quote. I was extremely pleased when the technician showed me pictures and said I did not need to spend any money on my system as it was clean. How refreshing to have a company who is not trying to take your money. THANK YOU!

Review 58 (2019-06-17 - Rating: 5)
Holt Phillips has been our savior more times than I can count. We have used their services for thirty years plus and not once were we disappointed in the work they did or by their good manners and respectfulness. And today as I sit in my cool home, it is due to Holt Phillips and crew that they have kept our summers cool and winters warm. Thanks to you all and congrats on your new building.Bob and Gerry Deckert

Review 59 (2020-03-12 - Rating: 5)
I like these guys.I’ve been a customer for a long time...forever needing bandaids on my 17 year old heat pump. Finally after being advised to save my pennies (which I did) I decided to have my unit replaced. Sure, I had other proposals/quotes and some for less $ but I knew I needed to go with Holt Phillips. They have never let me down.My install went smooth-no complaints.From the initial proposal by Evan, the follow up phone call by the owner Mike Phillips, to the install with Evan and team everything went well. I wouldn’t hesitate to recommend Holt Phillips.

Review 60 (2019-06-14 - Rating: 5)
Emergency air conditioner replacement was handled promptly and professionally. Mike did a great job helping us sort through our needs and purchase the right system and the install team of Evan and Steve completed the installation quickly and cleanly. We couldn’t be happier or cooler. Thanks Holt Phillips.

Review 61 (2018-07-13 - Rating: 5)
I had an HP air conditioning system installed in my home yesterday. I am completely satisfied with it! The two technicians, Sean and Damien, were very professional and respectful. It was a pleasure to have them do the installation. They were very well informed and neat while installing. I would never hesitate to recommend them. This is a quality business!

Review 62 (2024-05-15 - Rating: 5)
Friendly and professional. Justin the technician of Holt Phillips Services will be highly recommended to others seeking A/C service 👍🏻 😀

Review 63 (2021-08-29 - Rating: 5)
A few years ago our AC stopped working on one of the hottest days of the summer. The company we initially called ended up coming back three times over the next 7 days because they were unable to get the problem fixed the first, second or third time. On the fourth try we called Holt-Phillips and had the AC fixed the same day! We have used them for everything ever since and will not use anyone else. Also, customer service is exceptional as well!

Review 64 (2018-03-21 - Rating: 4)
I requested a free quote to install one outlet inside a closet, one outlet on our back deck, and install a bathroom fan. The technician arrived on time and was very courteous and professional. However, he was planning to conduct an install, not provide a quote so there was a little confusion at first. He then explained how written quotes usually result in customers overpaying so we agreed on a verbal quote. I’d never had electrical work done before so I had no idea what to expect, but I thought that was kind of weird. I provided all material and 40 minutes later the technician was done and gave me a bill for a $150 which was quite a bit more than the verbal quote because it included some sort of service fee. I should have questioned it at the time, but I was confused and wimped out. Also, I felt like the technician could have done a better job of cutting the outlet whole (see pic) and he didn’t have a proper cover in his truck...but he gave me a temporary cover for free to keep curious fingers out.After leaving a negative review yesterday the owner called me directly to try and make things right. I was very impressed by that and his willingness to earn my future business. My biggest complaint was that no one told me about the service fee. The owner apologized and refunded that cost to me! I would use this company again in the future.

Review 65 (2020-05-01 - Rating: 5)
Holt - Phillips professionals: Austin & Rob were punctual, efficient,and very knowledgeable about the Carrier 2020 Heat Pump theyinstalled today in our home. Additionally, they were very respectfulto us personally, and neat as they cleaned up the work area whenfinished. We have been Holt - Phillips customers for years andcertainly recommend them to everyone.

Review 66 (2024-10-12 - Rating: 5)
The service and communication is top notch, best Ive dealt with in recent memories!

Review 67 (2023-11-14 - Rating: 5)
We had a major storm that let loose and power blew entire street. So everything needed reset even our WiFi to phones and tvs. So called and within an hour someone was at my home and got my home from 88 degrees since the HVAC and heating and Control monitor needed rest. He was here for an hour an half and cleaned out our line with hot water and I actually used baking soda and cleaning white vinegar. Lift up the top of plastic tube that drains outside has light power strings attached. I did mine with a butter knife. Be careful don’t pull so far away from pole or you’ll the wiring out. So run hot water down tube and any flow that is slow pour in baking soda from a hot coffe pot jus ran of water the. Add baking soda by small spoon then stop pouring the swater and pour cleaning vinegar. It’ll sizzle and place cap back on top but don’t push down so the sensor can get the bubbles to clean the water dropper, which ours was full from outside which I made sure the line has clear ending after it stops. I just noticed a huge volcano gurgling and now I can run a coffee pot of hot water and pot and pour it down that line once a month and it clearly flows and the sensor is not jammed too. Use a short funnel its easy and do this to your drains in bathroom and sinks and anywhere waster goes down. Did my washer and that musty smell just went away. I had a full gallon of cleaning vinegar and put in empty water and added two boxes of backing soda that normal size for a 1$ then the gallon of vinegar this also saved my drains in garage where my washer and dryer are. I cleaned that’s and where the water comes out washed that hose into home drain exploded with bubbles and my washed n even the entire garage smells jus plain. No musty smell!! Use boxed for fridge in cars and you’ll be amazed with no moisture or smells

Review 68 (2017-08-29 - Rating: 5)
Everyone knows that the most fun way of spending your hard earned money is NOT on a new AC Unit. However, here in Florida, when your AC fails, you get it fixed, and when you do, look no further than Holt Phillips. Our experience with this company from the people running the office all the way to the technicians was absolutely exceptional! Not only did they show up sooner than promised to asses the situation, they came back an hour later to lend us a window AC unit (and installed it too!) to keep us comfortable until they could install our brand new Trane unit just a few short days later. They arrived to install the new unit with plenty of assistance and completed the job much quicker than I expected, being polite and informative all the way through and even took the time to clean up our flooring when they were done! I would recommend this company to anyone who has a need for any of their services: Air Conditioning, Electrical, Marine Appliances, Duct Work, Hot Water Heaters, Etc. Thanks again to Jan, Evan and the whole crew! Our family appreciates each of you!

Review 69 (2024-12-17 - Rating: 5)
Troy was very professional and friendly. He did a great job..

Review 70 (2022-04-30 - Rating: 5)
Holt-Phillips Services is the best! Whether it is HVAC installation or system maintenance, Mike and Jan Phillips have established high standards and professionalism in their company and workforce. As a 15-year customer of Holt-Phillips, we are very satisfied with all they have done for us. We highly recommend Holt Phillips for any of your HVAC needs!

Review 71 (2019-12-03 - Rating: 5)
Recently had my heat pump replaced by Holt Phillips. I was given the total price for the unit selected up front. On the day of my work, two workers showed up at the appointed time. One went directly to the outside unit to begin work and the other started work on the inside air handler. I was kept updated on the status along the way and after 6.5 hours I was up and running with my new unit. Before leaving, the new unit operation was explained as well as my new digital thermostat. Everything was cleaned up as they were leaving. Very professional crew who left me very satisfied.

Review 72 (2020-06-25 - Rating: 5)
Our 20 year old HVAC finally gave out- Holt Phillips cane out to give it a charge until the new unit could be installed. Evan and Josh showed up on time, were extremely polite and professional- cleaned up after themselves throughout the entire installation. Gave appropriate demo on the newer thermostat and made sure we didn’t have any further questions before leaving . This company is amazing, always new it and now an even bigger believer having had to replace our HVAC.Thank you so much! We are forever customers!!!

Review 73 (2024-08-12 - Rating: 5)
Technician was fast, knowledgeable, and very polite. Great experience

Review 74 (2020-01-13 - Rating: 5)
The knowledgeable technicians and friendly customer service at Holt-Phillips is by far the best. Our 13 year-old HVAC needed replacement right before the holidays. While it was the worst-time to have an extensive repair, H-P did a great job. Throughout the process, Mike squeezed the job into the tight schedule and kept me informed of the project status. Austin and Evan installed the TRANE unit with precision and left the house with no mess. The Okaloosa County Building Inspector had noting but positive comments about the quality of workmanship.

Review 75 (2022-04-06 - Rating: 5)
I cannot say enough good things about this company. The owner called me within 2 hours of my first email request. Service techs are the best in the business. These guys really care and take pride in their work. Sean & Nick did my installation and were so respectful and professional.You need not look any further for a HVAC company to keep you cool and SAFE in the Florida heat and HUMUDITY.Respectfully,John R. ClayCrestview, Fl.

Review 76 (2024-04-10 - Rating: 5)
Justin did an incredible job going his service visit. Beyond the call of duty. I now have such a better understanding about my system.

Review 77 (2024-11-12 - Rating: 5)
Timely, thorough, swift and courteous!Total quality service and customer orientation!

Review 78 (2019-03-28 - Rating: 5)
Mike and his guys installed our Trane system several years ago and we are very happy with it. They are always on time for our routine service which is much appreciated. We highly recommend Holt Phillip Services.

Review 79 (2019-03-13 - Rating: 5)
We live in a house that is 100 years old, so you can imagine the challenges it can present for a Heating & Air Conditioning company! Our family moved into this house in 1964; my husband and I now own the house following my parents deaths. Holt Phillips has been our dedicated Heating & Air Conditioning company for over 50 years! And we would not want anyone else! They have faced the challenges of our old home with grace and knowledge, making it work every time! Their staff at the office is exceptionally knowledgeable, pleasant, and always helpful--they know us and care about us! The technicians are also the best, taking care to do the necessary work with all the wonderful finishing touches of cleaning up and making sure they leave, having done all they should and could do to make the customer happy. As you can tell, I highly recommend Holt Phillips!

Review 80 (2022-11-23 - Rating: 5)
Brandon showed up early, was professional and thorough - found an odd problem, fixed the problem and explained everything. Tested and retested our system before leaving. Repair fee was very fair and reasonable. Would give more than 5 stars if I could.

Review 81 (2024-05-01 - Rating: 5)
Quality service at a reasonable price. This is why I keep returning to Holt Phillips for HVAC maintenance/repair needs.

Review 82 (2022-06-20 - Rating: 5)
Appointment was between 12 and 1, Shawn was here at 1155. Excellent service, communicated very well and explained the issues he thought it may be. Also, showed me my thermostat was not working correctly. I normally use my uncle-out of state- very large Trane HVAC company. Shawn spoke to him over the phone to answer questions, after the call-my uncle told me the majority of HVAC techs cant answer what he asked and dont normally do those tests. He said Shawns your man, call him when I have issues. That sealed the deal for me, as Shawn was honest, didnt try to upsell me, or throw out some other bogus issues.Bottom line: Straightforward, honest, same day appointment, good prices-Call them!Thank you!

Review 83 (2023-08-19 - Rating: 5)
Had an emergency late Friday afternoon and Holt Phillips bent over backwards get my AC working so wouldn’t be without any A/C over the weekend.I’ve use this company for 26 yrs because they are the best!

Review 84 (2019-07-13 - Rating: 5)
I built a new home in DeFuniak Springs 22 years ago. I decided I wanted a Trane HVAC system and had Holt Phillips install it. The installation for a 3 story home requires more than your ordinary amount of work. They did an excellent job with all the ducting, electrical, air handler and compressor installation. Since then, I have had them perform an annual inspection of the unit to make sure it is performing optimally. I have had excellent service out of it all these years. I guess the only real malfunction was replacing a capacitor a few years ago.During the annual inspection this year, Evan, the technician, found the unit was 2 pounds low on Freon. There was a small leak somewhere in the refrigerant system. With the age of the system, I thought it best to replace the system with a new system. I had Evan work up an estimate for a new Trane variable speed system with a SEER rating of 20. My old unit was a SEER of 12. My electric bill should decrease quite a bit with this more efficient unit. One of the other reasons for replacement was the fact that Freon (R22) will not be available after 12/31/19. This new system uses R410A as refrigerant.Technicians Evan and Steve replaced my HVAC last month. They did a fine job of removing the air handler from the third floor without soiling my carpet or damaging my stairwell. They replaced and rewired the breaker box and set the new compressor in place. I am so pleased with my new system. It is so quiet when the compressor is running, you just about have to be standing beside it to tell if it is running. The fact that it is a variable speed system makes a big difference over my original unit. I also enjoy the digital thermostat which I did not have before.One of the reasons I enjoy doing business with Holt Phillips is the people. Over the course of 22 years, I think I have had only 3 technicians come yearly to perform inspections. When you deal with the same tech coming to your home each year, you get to know and trust them being in your home. Mike Phillips is the owner and his wife, Jan, runs the office. Mike is a hands on guy and still gets out and gets his hands “dirty” on the job from time to time. He helped install my original system as well as doing an annual inspection or two over the years plus this recent installation. Mike, Jan, and their crew are friendly and trustworthy, you will enjoy doing business with them.If I have an issue with my HVAC system, I know I can depend on Holt Phillips Services.Gary Brobeck

Review 85 (2024-08-07 - Rating: 5)
Jessie was outstanding - incredibly thorough and knowledgeable and patiently answered all my questions. Holt-Phillips is fortunate, indeed, to have a guy like Jessie. Thanks so much, Jessie!

Review 86 (2021-09-30 - Rating: 5)
Holt Phillips was quickly available for a failed A/C during the worst part of summer on a rental home on 2 occasions. Call them if you need an estimate or repair and need it quickly. They are not the cheapest but you get what you pay for. Thank you

Review 87 (2024-06-10 - Rating: 5)
Holt was fantastic—quick and effective every time! Couldn’t recommend them enough!

Review 88 (2018-04-04 - Rating: 5)
My AC didnt work, so I first had an AC technician come out (different company). He determined that it was an electrical problem and suggested that I call an electrician. I called around for an electrician, and the first one I called said it would take a week for them to come over. The lady also mentioned if I wanted them to come over that same day, it would be almost double the charge. I then called Holt-Phillips and Evan was there in 20 minutes. Evan explained very professionally to my wife what went wrong with the circuit breakers and what he needed to do. He replaced the breakers in less than hour. I noticed on Holts website that they also work HVAC. I could have called Holt first and saved a few dollars. Ill know next time though.

Review 89 (2024-06-03 - Rating: 5)
Very pleased with service!! It was quick and the service man was very nice and professional! Would definitely recommend you all !! Justin was extra nice!!

Review 90 (2020-01-08 - Rating: 5)
On time and knowledgeable team for the replacement of our inside and out a/c /heat pump unit. They kept the area clean and worked together as a team, my questions were answered in a professional/ friendly manor. Happy with the results for removal and install, all went perfect, units are working as advertised and we are cool or warm what ever the day decides to throw upon us.

Review 91 (2018-07-25 - Rating: 5)
Had a new unit installed 7/24/18. The installation crew was courteous, knowledgeable and made a great team. The job was completed in a timely manner and Im a very satisfied customer. I highly recommend this company!

Review 92 (2019-02-12 - Rating: 5)
During Dec 2018 I was sick with the flu. I awoke to a cold home without my furnace working. Within a couple of hours a Holt Phillips technician was here, diagnosed the issue and returned a couple of hours later with the motor. I had heat again and the rate charged was more than reasonable. Thanks Holt Phillips!

Review 93 (2024-05-29 - Rating: 5)
Came out fast. Very courteous and professional and very reasonable. Will use them again.

Review 94 (2024-07-03 - Rating: 5)
The technicians are always absolutely wonderful. I’m glad that I have them to count on.

Review 95 (2024-09-16 - Rating: 5)
Very honest company. Usually they come out to fix your problem in a few hours, on the same day. Great company!

Review 96 (2024-06-04 - Rating: 5)
Prompt, precise, and affordable, customer first policy that’s direct, identifies the problem and addresses it, no attempt to pressure or provide needless or additional service, definitely 5 stars

Review 97 (2024-10-16 - Rating: 5)
Arrived ontime. Very courteous and honest.

Review 98 (2019-02-08 - Rating: 5)
This company was used by the previous owner of my house.. I was a little reluctant as I thought with the ‘Trane’ name -a big company- they would be overpriced and not responsive but I tried them out anyways. They have come to service the unit and only charged me for what was required not the ‘scheduled routine maintenance’ which called for cleaning of the h it which wasn’t needed. They also came out to check my duct work to see if cleaning was needed and verified that cleaning was not needed... at no charge calling it an estimate! The office staff has also been very friendly and responsive. I will continue to use them... very satisfied!!

Review 99 (2019-08-16 - Rating: 5)
Home A/C wasnt cooling called their office and they where super friendly got a repair tech out the same day his name was evan he was very professional he let me know what all he was doing and what I needed. He repaired it in a very timely manner price was very fair. I will be giving them all my future business. A++

Review 100 (2024-08-12 - Rating: 5)
We are very, very happy with our new HVAC Trane, along with the proficient and dedicated team that make this type of schedule possible – during the summer heat of NW Florida! A big “Thank you” to all…

Review 101 (2021-08-25 - Rating: 5)
I called them to service my unit since it had been a year from the time we purchased our home. They were able to come out the next day.They were on time and profession.The guy who came out gave me a ton of advise on how to take care of my unit and things to look for. I highly recommend their services.

Review 102 (2024-03-06 - Rating: 5)
Service was thorough and timely. Technician was courteous, friendly and knowledgeable. Will call again when I need service

Review 103 (2019-06-13 - Rating: 5)
We recently had our TRANE unit replaced. They did a great job. The were prompt, professional and knowledgeable. They made sure we understood the workings and benefits of our new system.

Review 104 (2021-07-03 - Rating: 5)
Our A/C heat pump compressor went out on Friday and a great crew from Holt Phillips was there early Monday morning to install a whole Trane system in 5 hours.

Review 105 (2024-01-02 - Rating: 5)
Called for service in morning fixed by early afternoon. On time very courteous personnel listened to concerns about my problem. Excellent experience as always, thank you.

Review 106 (2023-06-16 - Rating: 5)
This is the only company I will use for my heating, cooling, and electrical work. They are easy to work with and all the technicians are very knowledgeable. Very reasonable pricing too!

Review 107 (2024-02-02 - Rating: 5)
Justin was awesome! Hes knowledgeable, friendly, and fast. Will recommend if asked!!!

Review 108 (2019-10-30 - Rating: 5)
They were wonderful. Friendly and professional. Our new heating/ac unit is working great. So glad we went with Holt Phillips.

Review 109 (2024-03-11 - Rating: 5)
Very thorough inspection and information on what needed to be done. Did repairs/update as explained. Excellent service as always.

Review 110 (2022-06-01 - Rating: 5)
Service and technicians are the best I have seen in 40 years. Use Holt Phillips and you will never go any place else. My hat is off to them. Thank you!

Review 111 (2024-04-21 - Rating: 5)
Our tech...was on time...curious and informative. Were very happy with the service provided to us.

Review 112 (2018-04-30 - Rating: 5)
So, I have to admit this company is definitely the company you want to call if you need electrical work done. My pool has not been operational for months and in under an hour the tech was able to find and fix the problem, when seven other people couldnt, including another electrician and pool tech.

Review 113 (2024-07-10 - Rating: 5)
Troy was professional and informative and took care of our AC issues quickly. Will definitely use Holt Phillips again.

Review 114 (2024-08-14 - Rating: 5)
Prompt service & reasonable!

Review 115 (2024-06-26 - Rating: 5)
Honest, fair price, good equipment! I trust them

Review 116 (2024-11-05 - Rating: 5)
Fast service, very professional

Review 117 (2024-06-18 - Rating: 5)
Holt-Phillips employees are very well-trained, efficient and thorough.

Review 118 (2024-09-18 - Rating: 5)
I have never had a negative experience with Holt Phillips. We have been customers for many years and we will continue to use them. Amanda is the best and shes always gives 100%. Highly recommend. 👍

Review 119 (2024-04-24 - Rating: 5)
Justin was wonderful - very knowledge, polite, and helpful young man.

Review 120 (2023-12-13 - Rating: 5)
I have called them in the morning multiple times, and they come do their service in the afternoon. Great service.

Review 121 (2024-03-11 - Rating: 5)
Best AC technicians around. They were on time, courteous, knowledgeable, and efficient.

Review 122 (2024-01-24 - Rating: 5)
Most professional and personable. open discussed options and related costs. Definitely a compny I can trust

Review 123 (2024-01-10 - Rating: 5)
Techs were friendly, knowledgeable and efficient. I’ll recommend Holt to my friends.

Review 124 (2020-04-15 - Rating: 5)
I expected excellent service and installation. I received what I expected. Believe me I did my homework before I called. Good job Holt Phillips team.

Review 125 (2019-02-08 - Rating: 5)
Guys were EARLY and worked their hineys off to get us up and running FAST!!! We are grateful for their time and expertise and recommend them to EVERYONE!! Thanks Again Guys❤️

Review 126 (2023-11-11 - Rating: 5)
Ive never had anything but excellent service from this company. Always prompt, excellent work. Highly recommend them for your AC/heating needs..

Review 127 (2024-06-10 - Rating: 5)
Very efficient service. Employees are extremely courteous.

Review 128 (2018-05-23 - Rating: 5)
Great work! Had them replace two light fixtures and they were in and out in less than an hour with it perfectly done.

Review 129 (2023-11-07 - Rating: 5)
Very good and quick service. Very pleased with men sent to do repair job. 🙂

Review 130 (2024-05-01 - Rating: 5)
I highly recommend Holt Phillips. Their service was on time, the tech was very knowledgeable and informative on preventive maintenance.

Review 131 (2024-05-20 - Rating: 5)
The technician, Dusty, arrived on time and quickly discovered the issue and he resolved the problem. Thanks

Review 132 (2024-02-24 - Rating: 5)
Competitive price. Professionally installed new ducting and HVAC system on time. Staff and installation crew were diligent and well trained to carry out the work. I would hire them again.

Review 133 (2024-04-25 - Rating: 5)
Very informative and I appreciated the time took explaining things to me.

Review 134 (2024-04-27 - Rating: 5)
Always answer the phone, call back, come right away, and are transparent and honest. A+ service

Review 135 (2024-05-01 - Rating: 5)
Fast & courteous service. Very helpful explanations.

Review 136 (2024-07-29 - Rating: 5)
Great job!!!

Review 137 (2024-05-10 - Rating: 5)
Prompt, caring professionals who have taken care of our AC units for 30 years and charge very fair prices for the work.

Review 138 (2023-12-02 - Rating: 5)
Always a great experience the techs are brilliant and the best. Second to none

Review 139 (2024-01-12 - Rating: 5)
Our guy was awesome! Very professional and thorough. Thank you.

Review 140 (2024-01-11 - Rating: 5)
Professional, very knowledgeable, courteous, and excellent service highly recommend

Review 141 (2019-09-06 - Rating: 5)
This is the second ac unit holt Phillips has installed for me. They are very professional and show up when promised

Review 142 (2024-04-27 - Rating: 5)
On time after hours and very knowledgeable and quick, I would definitely recommend this ac company

Review 143 (2024-02-15 - Rating: 5)
Terry and the whole team came on time and did a professional job installing new lights and bathroom ventilation fans. I will be pleased to have any of these men into my house to provide hvac and electrical needs in the future.

Review 144 (2024-10-29 - Rating: 5)
As always. Excellent!

Review 145 (2022-09-06 - Rating: 5)
The tech was super helpful. They dont charge extra for off hours.

Review 146 (2024-03-08 - Rating: 5)
Great service by our service rep Henry.

Review 147 (2023-11-22 - Rating: 5)
They always treat us fairly and deliver good service. They are our go to for HVAC.

Review 148 (2024-07-05 - Rating: 5)
Great customer service.

Review 149 (2024-03-13 - Rating: 5)
Always polite and explain all repairs and needs.

Review 150 (2023-07-18 - Rating: 4)
Arrived early on a same day call for a no cool problem. Tech was great. Up and running in about a half hour. Price was high.

Review 151 (2024-11-18 - Rating: 5)
Outstanding service!

Review 152 (2021-08-31 - Rating: 5)
Great customer service, technician went right to the problem, fixed, system back on 15 minutes. Perfect.

Review 153 (2022-01-14 - Rating: 5)
We had a noticeable leak in our condos AC system and needed it fixed quickly to accommodate an in-coming tenant. Holt-Phillips worked us in and showed exactly as scheduled. The work was quick but efficient. Rob found that a major part was still under warranty (unexpected), replaced it, then completed several other smaller jobs we had listed throughout the condo. He took care of it all. For great service, professional and courteous technicians and fair pricing you need to call Holt. Thank you Rob and Holt-Phillips for getting us back on track!

Review 154 (2019-02-08 - Rating: 5)
Great service! On time, knowledgeable and courteous. Thanks Holt Phillips

Review 155 (2024-05-02 - Rating: 5)
Friendly, polite and efficient service.

Review 156 (2024-04-03 - Rating: 5)
Dependable service with reasonable prices

Review 157 (2021-06-25 - Rating: 5)
Super helpful serviceman. Showed up early and charged reasonable fee

Review 158 (2022-07-20 - Rating: 5)
I am a new homeowner as of Dec 21 in Niceville and about April my A/C unit started leaking water and then freezing up. We made due for a little while, not wanting to spend thousands of dollars at the moment, but eventually it wasnt holding up enough for my infant son. I called Holt Phillips, Mr. Rob White came out for an estimate, and 2 days later he had the new system up and running. Great, efficient and fast service. Thanks !

Review 159 (2019-02-13 - Rating: 5)
Super nice guys and worked very quickly to get the job done.

Review 160 (2023-12-28 - Rating: 5)
Timely, professional and great attention to detail.

Review 161 (2024-01-05 - Rating: 5)
Always my one and only call

Review 162 (2020-06-09 - Rating: 5)
My a/c needed repaired and unfortunately the part they brought was not 100% perfect. They fixed the a/c to keep me cool in the meantime, ordered a new part and came back and replaced it in a timely manner. Heres the kicker - they didnt HAVE to tell me that the part was not 100% - I prob wouldnt have known. Holt Philips believes in doing the RIGHT thing. They were courteous, honest and I wont use another a/c company from here on out! Well done :)

Review 163 (2024-02-08 - Rating: 5)
The tech was on time, knowable and polite

Review 164 (2021-08-21 - Rating: 5)
Contacted Holt/Phillips to replace AC/Heat they worked with us an gave us a great price for the best Trane system with leaf cover - 3 ton 18 seer heat pump system with 10 yr parts/ 2yr labor. It included everything. Sean was the best tech ever. He fixed our AC/heat temporarily after he found a shorted wire. The owner Mr. Phillips even gave us an additional rebate. It turns out that if you replace your entire HVAC system Gulf Power will give you a $250.00 rebate. The AC company has to be partnered with Gulf Power and will be listed on their website. I would highly recommend Holt/Phillips for all your AC needs.

Review 165 (2021-06-23 - Rating: 5)
Great service and the trane ac is the best i have had.

Review 166 (2019-10-17 - Rating: 5)
We were delighted by the service provided by Michael and his team. They arrived on time, installed our new A/C unit and it is working perfectly. Thank you!

Review 167 (2020-01-25 - Rating: 5)
Great Job! On Monday preceding the coldest of the year my heat went out (compressor) Evan was at my house that same afternoon, diagnosed the problem. Wed. afternoon my new unit was up and running. Thanks for doing such a timely and professional job

Review 168 (2016-09-08 - Rating: 5)
Six services contacted. Holt Phillips was one of two who actually answered the phone a and the only one that could provide service that day. They arrived as hoped and expected. Dustin checked everything; gave a detailed explanation as to the cause of this problem; and made all the necessary repairs. Dustin was polite, professional, informative and thorough. 5 stars!

Review 169 (2019-05-15 - Rating: 5)
We have been using Holt Phillips for several years now to keep our aging AC/Heat pump chugging along. Our first experience set the stage for the relationship -- during a heat wave while I was out-of-state the AC failed; we called a nationally known company to check the system. They insisted that we needed a new system at $8K+. I called Holt/Phillips for a second opinion. Keith Holt (now retired) came to the house --- said he could fix the problem for $200 -- that was six years ago and the system (with normal maintenance by the Holt/Phillips) has been working since. Mike Phillips and his wife Jan who run the company now have always been extremely helpful and informative. Three of the service guys (Sean, Evan and Robbie) who have come to our house over the years have been very professional and open to any question that I had on the service. Their work has always been excellent. We are now close to needing a new system -- Holt/Phillips will be who I call.