C&W Hanover Septic, Well & Plumbing

Photo of C&W Hanover Septic, Well & Plumbing

Located in Mechanicsville, Virginia

Address: 5279 Mechanicsville Tpke, Mechanicsville, VA 23111, United States

Phone: +1 804-746-2749

Rating: 5

Categories

  • Plumber
  • Septic system service
  • Sewage disposal service
  • Well drilling contractor

Photos

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Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Any incredible experience from reception, initial site survey to job completion! Professionally managed and executed. Quote provided was spot-on…so no surprises!Bart & Dennise

  • Review 2 (2024-12-27 - Rating: 5)

    We needed our septic pumped (for the first time in many years). Spoke with Stephanie who was extremely helpful in explaining the process. (And they have a senior discount!) Scheduled the date. Truck came and Scott, who was also very helpful in answering my questions, seemed focused on doing a good job. Everything went well, our system is in good shape, and Scott did a great job.Very pleased with the whole experience and would definitely recommend C&W Hanover to anyone.

  • Review 3 (2024-12-20 - Rating: 5)

    Wonderful as always! Such friendly, professional and personal service. This is the 2nd time I have used Hanover Septic and both times they have been great! They are very timely and take the time to make you feel valued. The technician that performed the septic service at my home was wonderful.He was very knowledgeable, professional, courteous and polite. Thank you!

  • Review 4 (2024-11-18 - Rating: 5)

    Great first experience with C&W! Called and they were here in less than a week. We would recommend to anyone looking for a dependable honest company!Dave was pleasant and knowledgeable. Made quick work of cleaning out our septic tank. We will definitely be calling in the future.

  • Review 5 (2024-10-09 - Rating: 5)

    Found out this morning the pump for my drain field wasn’t working. Spoke to them by phone from work and they went out this morning to take a look. Luckily it was a float switch and not a burned out pump. They were able to fix for $300 (very reasonable) and now I’m good to go. Trustworthy, dependable, and quick. I will definitely use them in the future for any septic needs.

  • Review 6 (2024-10-17 - Rating: 5)

    We had our pump go out. They quickly got us on the schedule and took care of us. They also do not generate needless charges. You pay for what needs to be done without fear of being gouged. Im grateful for them and will continue to turn to them for our septic needs.

  • Review 7 (2024-12-30 - Rating: 5)

    CW Hanover Septic did great work for well and septic that required a well retest and some septic work. They moved up the repair date as openings became available. The office provided excellent communication via email, text, and phone throughout the work schedule.

  • Review 8 (2024-11-25 - Rating: 5)

    C&W provided a great professional service. Scheduling was easy, the service rep called with plenty of leeway, he showed up early and had a great attitude, and the job was done before I had time to step back outside. No complaints.

  • Review 9 (2024-12-18 - Rating: 5)

    I had an emergency with my septic system and they showed up in less than an hour. They crew was professional, friendly and answered all of my questions. They quoted me a fair price up front and stuck to it. No hidden fees. I am very happy with them. You have a new long term customer.

  • Review 10 (2024-11-01 - Rating: 5)

    This company is awesome. They made the appointment and came and took care of my septic pump and inspection. The technician who came was very nice. He did a great job finding my tank as well as cleaning up. I would definitely say that they are the best!

  • Review 11 (2024-11-14 - Rating: 5)

    Highly recommend C&W! They came on time and were very professional and friendly. They had no problem locating my septic tank and were done in a timely manner. Their price was the cheapest I could find in my area. The price was cheap, But the service wasnt!

  • Review 12 (2024-10-18 - Rating: 5)

    Fast and friendly service. The workers were great and shared information needed and answered all my questions in a professional manner. They were so helpful. Jessica was also kind and so accommodating. I highly recommend this company!

  • Review 13 (2024-12-09 - Rating: 5)

    Billy Shaw and his team did a great job for us on two recent projects. They provided the best advanced treatment system with pumping equipment and drainfield piping including operations and maintenance information. They worked closely with a customer who had very specific and detailed requirements for site clearing and restoration and worked overtime to provide the highest level of satisfaction. Thank you to Billy and all at C&W!

  • Review 14 (2024-10-15 - Rating: 5)

    Three gentlemen came to our house in Montpelier today to do some kinda work 🤷‍♀️ they had to take our fence down in two spots. Although they side they wouldn’t be able to fix it they fixed it well enough to let my dogs out till my husband could fix it permanently. Kind, Courteous, trustworthy, reliable and reasonably priced! We will definitely pass your name on as well as use you for any future work we need with our septic!! Thank you for making the experience so seamless!

  • Review 15 (2024-09-30 - Rating: 5)

    We just had C&W Hanover Septic out this morning to pump out our septic tank in Sandston . They did a great job! They guys were very nice and very polite. They were fast efficient and answered all of my questions. Great company and we will definitely use them again! Thanks!!

  • Review 16 (2024-10-10 - Rating: 5)

    I had C&W out to my rental home and It was such a pleasure working with them.The call to make the appointment was easy and they did the work with no fanfare. Clear communications and follow-up. All around, GREAT CUSTOMER SERVICE. I will use them again!

  • Review 17 (2024-10-14 - Rating: 5)

    Always a pleasure working with C&W. Very professional and kind business. Wonderful staff. We were working with a previous company before switching to C&W, and that previous company was a nightmare. C&W is extremely knowledgeable in what they’re doing.We never knew working with a septic company was this easy and reassuring until we switched to C&W!

  • Review 18 (2024-03-12 - Rating: 5)

    C&W Hanover are absolutely wonderful. I had a situation that needed to be taken care asap.They called me back first thing In the morning. They had someone out within hours to pump my system out. He took pictures of everything. He then relayed that information to their office. The next day, a team showed up at my house first thing in the morning and were done no time. The cost was where I thought it should be.I would recommend them to anyone who needs their septic system worked on. Total professionals.Thank you C&W Hanover we greatly appreciate everything you did.

  • Review 19 (2024-10-29 - Rating: 5)

    My well pump breaker was tripping for an unknown reason. Called C&W and they had someone here the next day. Tech arrived on time and diagnosed the problem. Replaced the pressure tank and communicated the scope of the work. Very good experience and I highly recommend them.

  • Review 20 (2024-06-06 - Rating: 5)

    It was a wonderful experience, quick and easily taken care of. The young man was very professional, and even refused to walk in the floor my house, now I’m glad he didn’t, lol.I use my $20 off value pack coupon, and it was the most reasonable price in both New Kent and Hanover counties. I will definitely call them in the next five years.

  • Review 21 (2024-10-31 - Rating: 5)

    Fast, friendly, clean, professional service. If you dont want to wait 2-3 weeks to have your septic tank pumped out, contact C&W Hanover. They have the largest fleet of tank trucks in the region and offer very competitive pricing. Friendly voices on the phone and a friendly truck operator (Scott) made the entire undertaking a pleasant experience. Thank you, thank you.

  • Review 22 (2024-09-19 - Rating: 5)

    The experience with this company was great! We had to get our septic tank pumped. Scheduling was easy.They called to let me know their expected arrival time the day of the service. The process was quick and they kept our yard as clean as possible. We will certainly recommend to friends and family.

  • Review 23 (2024-05-23 - Rating: 5)

    Had Chris from C&W Hanover Septic come out today to clean out my tank. He was so kind and helpful and taught me so much about my system. Turns out I have awesome bacteria and didn’t need a pump so he just did an inspection to save me money and save my bacteria! Highly recommend!

  • Review 24 (2024-12-10 - Rating: 5)

    Excellent service! Friendly, super fast and fair! We truly felt taken care of and supported from start to finish. Breath of fresh air - a super organization!

  • Review 25 (2024-08-08 - Rating: 5)

    Absolutely the best customer service I’ve ever had for any service for my home! Friendly C&W workers arrived when they said they would, worked quickly and efficiently and their price was lower than other companies. I will definitely use them again and highly recommend them!

  • Review 26 (2024-04-02 - Rating: 5)

    I’ve used C&W Hanover Septic for two different properties and they’ve always done a great job! They’re extremely responsive, informative and easy to work with. Will definitely use them time and time again!

  • Review 27 (2024-08-27 - Rating: 5)

    Knowledgeable and friendly service. The technician explained to me how the septic worked and what needed to be done which I really appreciate it as I am now informed on what needs to be done in the future. They were patient with me as I missed their first call that they were coming by way and I missed the appointment and they accommodated me and arrived two hours afterwards!! I highly recommend them.

  • Review 28 (2024-12-10 - Rating: 5)

    I will always contact C&W Hanover Septic for my Septic service (whether its a routine service or emergency service), because they are always friendly and accommodating. From the time I call the office for an appointment until the Technician completes the service, I am completely satisfied and will always recommend them. Thank you so much!

  • Review 29 (2024-09-25 - Rating: 5)

    C&W got here the same day. The guys were super efficient and got my full tank clear so our house could go back to normal! Much appreciated and highly recommend.

  • Review 30 (2024-11-27 - Rating: 5)

    Chris was very professional and polite. He did a great job. I will be using C & W Hanover Septic, Well & Plumbing for all of my Septic, Well, & Plumbing needs in the future.You will not find better service!Ranger

  • Review 31 (2024-10-24 - Rating: 5)

    Enjoyed your staff and they were very polite and willing to take care of all my needs. The office staff were great to work with also. Thank you for a job well done. I will recommend you to anyone that need septic work

  • Review 32 (2024-11-09 - Rating: 5)

    The other day I developed an alarm on my septic system control panel. The next day I called CW HSS and talked to the receptionist and told her he problem and she said they couldnt come out till the next day. Well the next morning Bill called and said he could stop by because I am on his way to work. He repaired the unit at that time. Ive always had great service from CW Hanover Septic Service.

  • Review 33 (2024-11-19 - Rating: 5)

    Amazing, I called and a very nice lady answered the phone. Yes, a live person! She was very helpful. The driver called when enroute, prompt, excellent customer service from the beginning to the end.

  • Review 34 (2024-11-08 - Rating: 5)

    We were very pleased with the septic service we received this morning. Dave, the worker who did the service, called ahead to let us know he was on the way. I was curious to see what our septic system looked like and how the pumping operation worked. He was very polite and answered all of my questions about our system and the truck. I would not hesitate to recommend your company, and Dave in particular, to our neighbors.Jack and Nancy Haar16096 Rocketts Mill Rd, Doswell, VA

  • Review 35 (2024-09-29 - Rating: 5)

    We thank you all for your prompt thorough service. Cole & Bill came out assessed the situation. Diagnosed it & fixed it w/i 3 days. Everything working well & done. We will become your customers from now on. Grateful! Richard P. & Idenia Williams

  • Review 36 (2024-09-09 - Rating: 5)

    Did a great (and quick!) job getting us back up and running after a pump and line failure. Ended up having to have a second crew come to complete the work but it was still done within a couple of hours of arrival. They even discussed made some adjustments to prevent future failures. Highly recommended!

  • Review 37 (2024-12-31 - Rating: 5)

    Chris came immediately and addressed our septic issues. He was professional and polite. Great customer service!

  • Review 38 (2024-04-18 - Rating: 5)

    Right on date and time frame. Got right to work. Operator pleasant and friendly.Explained what he was doing.Finished and dirt filled in within a hour.

  • Review 39 (2024-11-04 - Rating: 5)

    I work with C&W pretty frequently. They’ve helped me at a number of properties I manage in the area. They do great work for a good price. They are definitely my “go to” company for any septic needs I may have.

  • Review 40 (2024-12-02 - Rating: 5)

    C&W are awsome, they respond quickly. They are courteous and friendly. They show get to it and will answer any questions you have about your system and if they cant. They will put you in contact with someone from there office.

  • Review 41 (2024-08-29 - Rating: 5)

    My septic alarm went off this morning. I called C&W Hanover Septic. The person that answered was courteous and professional and stated they would send someone out. They arrived in a few hours, determined the problem and repaired. Great service!

  • Review 42 (2024-06-23 - Rating: 5)

    They were wonderful to work with. Easy to schedule. Showed up on time. The driver called when he was on the way. Driver was very professional and also a very pleasant person. He had notes from a previous visit and knew exactly where septic tank was located. The ground was left looking better than he found it. Will definitely use them again !

  • Review 43 (2024-08-24 - Rating: 5)

    Ben came to pump out my septic tank. He did the job quickly, professionally, and efficiently, with very little disturbance to the yard. Arrival was scheduled for 11am to 2pm. Ben arrived at 11am. Bonus - he was a nice, friendly man. I would highly recommend C&W Hanover Septic.

  • Review 44 (2024-09-13 - Rating: 5)

    They were very nice and knowledgeable about what was going on. They were prompt in arriving. Thank you for sending us very respectful and courteous men to help solve the situation we had.Will be using them again.

  • Review 45 (2024-12-25 - Rating: 5)

    C&W Septic put in a new septic system for us…on Christmas Eve. They worked on this day because our situation was getting dire. They arrived early and were out by noon.They did a great job of cleaning up. We recommend C&W for your septic needs.

  • Review 46 (2024-11-24 - Rating: 5)

    I have used Hanover for many years for both traditional and alternative septic systems. Their staff is prompt, thorough, and very helpful when responding to questions. Will continue to use them.

  • Review 47 (2024-12-24 - Rating: 5)

    Easy and quick to set up an appointment. The tech called ahead to let me know he was on his way. Quick, friendly, efficient.

  • Review 48 (2024-10-11 - Rating: 5)

    Pleasant and quick! It was a pleasure to deal with C&W - they did a nice job faster than I had anticipated! Highly recommend!

  • Review 49 (2024-12-05 - Rating: 5)

    Super fast show up time was able to get me done next day. Service from Ben was awesome. Very polite and helpful

  • Review 50 (2024-08-26 - Rating: 5)

    I called them on a Friday and they offered to come out the same day. Fast service, clear explanations, pleasant and professional. Good folks doing great work! Thanks 🙏

  • Review 51 (2024-09-15 - Rating: 5)

    My septic tank alarm went off so I needed some help. Called C&W Hanover Septic and they came out the same day. They troubleshot the problem and had the necessary tools and parts right on the truck. Fixed in no time and cleaned up everything when done. Great job!

  • Review 52 (2024-07-23 - Rating: 5)

    Got a call at work and was told we had smelly water in the tub,shower,and toilets. I was sent some pictures and afterwards immediately called c&w hanover septic. Went home and within 45 minutes got a call telling me they were on the way. The truck and two associates show up and diagnose the problem in a matter of minutes and fix the situation quickly. The whole time I was fully informed every step of the way! Excellent associates and company. Very pleased. I also have to mention the nice lady who took my phone call. Very helpful and pleasant. I also want to mention the nice lady who took my phone call. Very pleasant and very helpful.

  • Review 53 (2024-10-29 - Rating: 5)

    Been using company for 15 or so years. Always easy to get appointments on my schedule and time. People I talk to on phone are always polite, men that come out are polite and friendly

  • Review 54 (2024-11-11 - Rating: 5)

    The tech that emptied our rental property septic tank was very helpful. He told me it was a live tank (surprise) and the steps needed to close it up and get on county sewer. Very helpful, friendly, knowledgeable, punctual.

  • Review 55 (2024-12-20 - Rating: 5)

    C&W Hanover have been maintaining my septic tank system for the last 10 years. They are extremely professional, fast with requests and stay on top of everything and extremely knowledgeable regarding septic tank

  • Review 56 (2024-10-31 - Rating: 5)

    Had my septic system inspected this morning per a county requirement. Ben was extremely knowledgeable and helpful as I am a newbie with this. He was both very professional and personable!!! Highly recommend!!!

  • Review 57 (2024-09-06 - Rating: 5)

    C&W Hanover Septic was referred to me by a friend, I had actually reached out to several other septic companies before calling them that were closer in my area but C&W was the only place that actually returned our phone call & scheduled us an apt right away. Our apt was just a week away from the phone call. They called to let us know when they were on the way & arrived a few mins early. They were very polite & efficient. The technician was done in only 40 mins. Also nice that they take cards & not just cash or check. Very pleased.

  • Review 58 (2024-07-18 - Rating: 5)

    C and w Hanover septic did amazing work. They were able to squeeze me in last minute due to a back up, their technicians were very professional and prompt. I’m very grateful for the company and would recommend again!

  • Review 59 (2024-07-09 - Rating: 5)

    The two gentlemen that came out to service our system have been here before and I must say they are still as efficient as before! Excellent service! They take their job seriously and did excellent work. Thank you C&W.Ron Langley

  • Review 60 (2024-09-03 - Rating: 5)

    Your technician, Michael Riggs, was extremely cordial and accommodating. Called me 20 minutes in advance of arriving shortly after 10 AM ( arrival was scheduled between 10 AM - 1 PM . He appeared to do a good job ( I didnt watch ), and was finished in a prompt manner.

  • Review 61 (2024-08-29 - Rating: 5)

    A job well done! The technician was polite, neat, and efficient. He had to remove a small shrub to get to the box. He kept all the dirt on the tarp I provided, replanted the shrub, and raked the mulch back into place--everything back to the way it was. Thanks!

  • Review 62 (2024-12-16 - Rating: 5)

    For my home in Chester VA, they quickly responded, professionally serviced and were reasonably priced!! Also, Thank you for recognizing the veterans by providing a discount.!!

  • Review 63 (2024-06-05 - Rating: 5)

    These guys are great! From the office personnel for scheduling and any explanations to the service reps everyone is fantastic! I am very pleased with all the work done and the pricing is fair. This company is the only company Ill call for my needs. Thanks for being so prompt, knowledgeable and courteous!

  • Review 64 (2024-09-05 - Rating: 5)

    Good communication up to the appointment. Service member was on time and professional. He easily located the tank cap, inspected and pumped out the septic tank. I will continue to use their service.

  • Review 65 (2025-01-06 - Rating: 5)

    Very friendly and professional service they showed up on time and got me out of a jam

  • Review 66 (2024-10-25 - Rating: 5)

    Extremely quick response rapid pumping service.and clean tanker truck. Technician was very polite and helpful searching for our tank.

  • Review 67 (2024-07-30 - Rating: 5)

    Chris(service) was great and excellent.We would give him 10 stars if available. We appreciate the service your company and employees gave us on Saturday July 27, 2024.

  • Review 68 (2024-07-19 - Rating: 5)

    Great experience. Scott was professional and explained process, everything went smoothly. I have used their services before on a different home and highly recommend them

  • Review 69 (2024-11-26 - Rating: 5)

    These guys are the Best checked fixed and done in lest then 2 hours They have a Great family concept those guys are just Professional and Personal Thanks the Johnson’s

  • Review 70 (2024-10-15 - Rating: 5)

    David came out this morning to pump our septic tank. He was very courteous and professional. He answered any questions my mom had about the septic tank.

  • Review 71 (2024-07-08 - Rating: 5)

    C&W Hanover Septic service is great. We have used them two times now since moving into a home with a Well and Septic Tank and both time with two different service techs they were both great. They explain what they found while doing the service and answered any questions we had.C&W Hanover Septic also made sure to send reminders for the 5-year service required by Henrico County. I would recommend them to anyone needing this type service.

  • Review 72 (2024-10-14 - Rating: 5)

    Chris was fantastic! Showed up early and remedied our problem quickly. He taught me about my septic system and now I feel prepared. No doubt would use this company again.

  • Review 73 (2023-08-09 - Rating: 5)

    We had no idea where our septic tank was located on our property, but the guy who came out did a great job figuring it out. He had to dig way down and lift out a gigantic concrete lid. He was so nice about it and very friendly the whole time. I was curious about the process, and he took the time to answer all my questions. I dont think I could have asked for a better experience. I highly recommend C&W Hanover Septic!

  • Review 74 (2024-08-05 - Rating: 5)

    These guys are great......on time, thorough, respectful and did the job professionally. Wonderful to use a local business that is based on customer service. Im glad I moved my account to them.

  • Review 75 (2024-12-16 - Rating: 5)

    Called on a Friday morning and they did a great job squeezing me in, the guys were very knowledgeable, did a thorough job I would always recommend them to anyone who is having septic issues.

  • Review 76 (2025-01-08 - Rating: 5)

    C&W went above and beyond to come out and service our needs. They are a great company and I would use them again!

  • Review 77 (2024-08-13 - Rating: 5)

    C&W are great! Easy scheduling. Guys called ahead and were on time and quick. Definitely recommend!

  • Review 78 (2024-06-26 - Rating: 5)

    C&W Hanover Septic pumped our tank on 6/26/2024 and were here promptly on time and did the job quickly and efficiently. They are very courteous and friendly. I highly recommend them for any septic needs you may have.

  • Review 79 (2024-08-30 - Rating: 5)

    I love-love-love that they send reminders every 5 years. On the schedule you need to send your proof to the county. Technician was great. Super quick.

  • Review 80 (2024-08-29 - Rating: 5)

    Fast, prompt service, and the driver was willing to speak on the phone with me about a few concerns I had. He was very knowledgeable. I will use C&W again.

  • Review 81 (2024-08-07 - Rating: 5)

    Called as an emergency and issues with septic and Jessica was FABULOUS when she answered and explained the plan! She couldn’t give a time. They were here in 45 mins. THANK YOU CHRIS!! Y’all are top notch in customer service in both times we have called!!

  • Review 82 (2024-12-04 - Rating: 5)

    Great customer service! Very efficient and quick. Found the septic with ease pumped and did a quick check. Thank you!

  • Review 83 (2024-07-07 - Rating: 5)

    Great customer service from start to finish. On the day of service they kept in touch and let us know when they were on the way. They completed the job quickly. Definitely would recommend!

  • Review 84 (2024-12-10 - Rating: 5)

    Reliable service.... They arrived on time and got the job done water is flowing..... I recommend this company very professional...

  • Review 85 (2024-12-16 - Rating: 5)

    Very professional, courteous, and prompt in arrival time and service. Service tech was very polite and answered my questions.

  • Review 86 (2024-09-22 - Rating: 5)

    The two young gentlemen from C&W Hanover Septic arrived on time and handled the pump-out quickly and efficiently. Id use this company again, highly recommended.

  • Review 87 (2024-10-17 - Rating: 5)

    Ive been using this company for years. They do a great job explaining everything and are knowledgeable and friendly. I would highly recommend!

  • Review 88 (2024-11-22 - Rating: 4)

    Efficient, thorough and professional work crew. Office staff, likewise is knowledgeable, helpful and responsive. Not cheap.

  • Review 89 (2024-07-02 - Rating: 5)

    We had TWO tanks that needed their 5-year service and we live in the country with big yards around the house. Making the appointment couldnt have been easier and Ben, the professional who came to complete the service, couldnt have been nicer or more efficient. Thank you, C&W Hanover Septic.

  • Review 90 (2024-11-23 - Rating: 5)

    The employee was very helpful, friendly, and polite, and he got the job done quickly. Thank you so much, C&W!

  • Review 91 (2024-07-31 - Rating: 5)

    We had our tank pumped. David was our technician and was outstanding. He was professional, curious and respectful. I would highly recommend them.

  • Review 92 (2024-09-10 - Rating: 5)

    This company is always prompt, friendly and get the job completed. We appreciate them and will continue to recommend.

  • Review 93 (2024-10-29 - Rating: 5)

    Always Professional and courteous. They treat you like a lifelong customer. Thank you for your service

  • Review 94 (2024-08-10 - Rating: 5)

    Prompt, punctual, polite, and professional. I am very happy with the technicians who came to my house. They quickly diagnosed the problem with my septic and had it fixed in under an hour.😃 😀 😄 👍

  • Review 95 (2024-09-09 - Rating: 5)

    The Driver was very knowledgeable and courteous. The Cap on my Septic Tank was fixed in no time. Excellent service!

  • Review 96 (2024-07-24 - Rating: 5)

    Exceptional quality of work and attention to detail.

  • Review 97 (2024-05-28 - Rating: 5)

    First off, I called and actually received an answer. Secondly, I was greeted by a helpful and friendly person that actually wanted to help us, imagine that.And finally, our technician was also friendly, knowledgeable, and did the job well. Would definitely recommend C&W, good place of business.

  • Review 98 (2024-11-04 - Rating: 5)

    Shawn was prompt and on time. He fixed the inspection pipe that was knocked over by a landscaper. He also reduced the height of it at my request to avoid future accidents. IWould def use them again. Thanks, Shawn!

  • Review 99 (2024-12-23 - Rating: 5)

    The service was fast, and the septic tank was inspected which it was in good shape. I will definitely use this company again.

  • Review 100 (2024-10-03 - Rating: 5)

    Great job and very thorough. They always do great work and reasonable. Thanks C&W.

  • Review 101 (2024-04-18 - Rating: 5)

    Great service! I recieved a call to say the truck would arrive in 20 to 25 minutes, and it was here in 22. The tech was friendly and knowledgeable. The job was completed, including cleanup, in a timely manner. Thanks to the entire team

  • Review 102 (2024-09-19 - Rating: 5)

    C&W always does a great job for us whether it is routine maintenance or an emergency. They come right out and get it done perfectly.

  • Review 103 (2024-11-07 - Rating: 5)

    Been using C&W for many years. Field-tech was super nice, knowledgeable, on time and affordable. 10/10.

  • Review 104 (2024-06-02 - Rating: 5)

    Excellent Service needed Tank pumped ASAP, they would have came that nite or first thing in morning. Dave showed up next morning was VERY Professional, Knowledgeable, and Hard Working he went above and beyond. Wouldn’t hesitate to call again. It was the Dave and Dave show!

  • Review 105 (2024-04-08 - Rating: 5)

    The quality of this company is unmatched. As a Realtor we get into situations that are based on closing dates and many people involved! This company held my hand from the beginning to the end throughout the inspection and pump out of our septic system all the way to a necessary repair. They were so nice Regarding the schedule and knew how important this actually was! They overdekivered with kindness and everything was just as seamless as possible. I truly thank you all! Your on my Most Recommended businesses in New Kent County for sure! You guys have a Fantastic day! Just know your appreciated.

  • Review 106 (2024-10-27 - Rating: 5)

    Great response schedule and communicating call. David was punctual, very friendly and professional. Highly recommend 💪

  • Review 107 (2024-08-05 - Rating: 5)

    Very fast service. I called at 8:30am and they came out to my house by 10:00am the same day. Great customer service!

  • Review 108 (2024-09-21 - Rating: 5)

    The C&W Septic folks were great, called ahead to let me know they were on their way, were in and out in about 30 mins. This is the second time I’ve used them.

  • Review 109 (2024-06-11 - Rating: 5)

    Great company! Did our installation with no issues. Was able to get out same day for an alarm that was going off and solve the issue.

  • Review 110 (2024-09-12 - Rating: 5)

    They did everything they said they would do in a time frame promised! Their communication was excellent! Job well done!

  • Review 111 (2024-06-19 - Rating: 5)

    This is One of the Best companies that I have dealt with. They are on time and Always have a courteous and informative driver. I would never call anyone else for this service, but C&W Hanover Septic.

  • Review 112 (2024-10-14 - Rating: 5)

    Team was very professional and inspected everything quickly to ensure my septic tank was good to go. Highly recommend

  • Review 113 (2024-09-30 - Rating: 5)

    Great service. Got me on the schedule quickly and they were in and out within an hour.

  • Review 114 (2024-04-08 - Rating: 5)

    I cannot express my gratitude enough when it comes to this company. As a Realtor you end up in sticky situations sometimes to say the least. I called with a dire need and they were able to accommodate me every step of the way from the initial inspection to the scheduling of a repair as well. You are kept so informed and everything is done online making it a seamless procedure. They are a top of the line company and need to be recognized for that! They will definitely be on my Top Referred Companies list for sure! We thank you from our property over in New Kent County! It is greatly appreciated!

  • Review 115 (2024-07-24 - Rating: 5)

    Appointment made promptly with good courtesy. Technician called when on his way to my house, was very professional and explained an issue with my system clearly. Reccomend.

  • Review 116 (2024-06-22 - Rating: 5)

    C and W Hanover has handled our service for years. They do great work and very easy to work with. We highly appreciate their service.

  • Review 117 (2024-09-24 - Rating: 5)

    We have been using this company for years . They are always reliable. They do a good job .

  • Review 118 (2024-10-15 - Rating: 5)

    Friendly and helpful guys, got my system pumped and gave me a report of its condition. Tolerated all of my questions. Will be using them for repairs!

  • Review 119 (2024-08-07 - Rating: 5)

    Excellent work and customer service! My sister recommended to me and I will definitely recommend to others.

  • Review 120 (2024-04-17 - Rating: 5)

    Very professional service. On-time, great communication, and very knowledgeable. They also worked with me even though I almost messed up the appointment. I appreciate their grace.

  • Review 121 (2024-09-24 - Rating: 5)

    I am very happy with the work that C&w Hanover Septic did for me, if anyone needs help please call them and you will be happy with that they do.

  • Review 122 (2024-12-18 - Rating: 5)

    Wonderful service and professional attitude. My family and I are very appreciative of the timely service!!

  • Review 123 (2024-06-18 - Rating: 5)

    Prompt professional service. Reasonably priced. Highly recommended!

  • Review 124 (2024-03-27 - Rating: 5)

    It was a pleasure to have David visit our home and perform his job. David called to let us know that he was on his way. Polite and professional in addition to being very personable. David is an excellent tech and he is welcome back anytime. It is my opinion, this is how things should work. Thank you.

  • Review 125 (2024-09-09 - Rating: 5)

    Was called prior to arrival, techs were very courteous and even entertained questions from our youngest son. Very pleased.

  • Review 126 (2024-11-25 - Rating: 5)

    We highly recommend C&W! Wonderful customer service, professional and punctual!

  • Review 127 (2024-08-16 - Rating: 5)

    My first annual inspection shows all ok. Just as important was the obvious expertise of the technician who was here...... Ill be your customer for life, thank you! 😊

  • Review 128 (2024-09-01 - Rating: 5)

    The company did a good job and was efficient from start to finish. Would highly recommend!

  • Review 129 (2024-07-03 - Rating: 5)

    The representative was very knowledgeable on the septic system and worked quickly to resolve the problem and get it cleaned out for us. Great same day service. Would highly recommend!

  • Review 130 (2024-09-23 - Rating: 5)

    The technician was knowledgeable and got done with the clean out of my septic tank really fast. The cost of the septic tank was LOWER than the estimate I was quoted.

  • Review 131 (2024-07-23 - Rating: 5)

    We’ve used C&W Hanover septic twice now and appreciate their timely service and friendly employees when scheduling. Would recommend to those in the area needing a septic pump or inspection.

  • Review 132 (2024-12-30 - Rating: 4)

    They did a good job, but it was very overpriced!

  • Review 133 (2024-12-30 - Rating: 5)

    Great job as always! Thank you!Happy New Year!

  • Review 134 (2024-06-20 - Rating: 5)

    Excellent company to deal with. Highly recommend using their services. They came on time, did what they said they would do and cleaned up before leaving.

  • Review 135 (2024-04-02 - Rating: 5)

    Ben was terrific!! I didnt know the exact access location so he had to search, search and search some more until he found it!! He never lost his good humor and was totally professional. Id be honored to recommend him and your fine company in the future! Thanks Ben!!

  • Review 136 (2024-06-25 - Rating: 5)

    C W Septic was wonderful for sending me out a postcard that my septic tank pump was due. David called prior to arriving on time. This was my third time using C and W Always courteous and with helpful information.

  • Review 137 (2024-05-09 - Rating: 4)

    They did their job fine. I wouldve given 5 stars but i thought the cost of replacing a contact switch was alittle high at $300. It took maybe 10 minutes. I have no clue what such a thing would cost and they had over an hours drive round trip so I really had no problem with it but they had to make 2 separate trips for some reason.

  • Review 138 (2024-04-17 - Rating: 5)

    They provide great service we have used them since 2001. And my parents used them many years prior to us. Everyone is so nice & friendly. I always recommend them when someone needs service. Thanks

  • Review 139 (2024-07-26 - Rating: 5)

    The man was on time and did a wonderful job...Thanks to all of you for coordinating our schedule and for the exceptional service.

  • Review 140 (2024-05-29 - Rating: 5)

    I would like to say that this company is absolutely wonderful. My brother had his septic done right before he unfortunately passed away in an accident. I called to make the payment and they insisted on wiping out the debt. I will never use another company and absolutely recommend them to anyone that ever needs services.

  • Review 141 (2024-12-05 - Rating: 5)

    Great service, friendly staff, on time. Would highly recommend!

  • Review 142 (2024-07-24 - Rating: 5)

    The crew showed up on time, fixed the problem and most of all, very professional. I would definitely recommend C&W for any repairs you may need.

  • Review 143 (2024-09-11 - Rating: 5)

    Great service they got here on time, Ben was knowledgeable, answered my questions and professional!

  • Review 144 (2024-10-29 - Rating: 5)

    Very good service, they are fast and always take care of their customers.

  • Review 145 (2024-07-20 - Rating: 5)

    Theyre always great to do business with they dont hike up your prices. An they do quality work and if they can help you out they will.

  • Review 146 (2024-06-13 - Rating: 5)

    Making an appointment to have my septic tank pumped was quick and easy. They arrived to my house early, got the job done quickly, and were very friendly throughout the whole process.

  • Review 147 (2024-05-15 - Rating: 5)

    They show up when they say they are if I have any questions they explain it to me. From the lady who takes the calls to the guys doing the job they are professionals and they friendly and courteous . I have used C&W for over 20 years and will to continue.

  • Review 148 (2024-02-05 - Rating: 5)

    Quick, fast and very easy to work with. He called me on the way, let me know what it was, and made sure I was good with it before he replaced the part. In and out in no time. You just dont see customer service like this anymore. Bill was the tech that came out, he was great.

  • Review 149 (2023-09-23 - Rating: 5)

    Had a septic overflow issue in the yard on a Friday, and they came out within two hours, diagnosed the issues and got us back in running in no time. Both gentlemen that arrived were very professional, and extremely polite to myself and my wife, which we greatly appreciate. I really appreciate them being able to come out so quick and provide a great value for the services. I think this is rare in the times we live in to find a company that does such a great job , is professional and was very affordable.

  • Review 150 (2024-12-18 - Rating: 5)

    Professional service. Prompt, courteous and efficient. I would highly recommend.

  • Review 151 (2024-06-16 - Rating: 5)

    Great local, family owned company. The crew did a great job with the septic system- they were skilled, professional, honest + reasonable. Will definitely continue to use them!

  • Review 152 (2024-06-17 - Rating: 5)

    This company is great.Guy always have a good attitude. Call inns always great as well .I been relying on this company for fifteen years.Thanks for superb work.

  • Review 153 (2024-04-23 - Rating: 5)

    I had a bit of an emergency situation and they worked me in for the next day. All three men were very nice and informative. They worked quickly and were very knowlegable. I would definitely recommend them to anyone and everyone.

  • Review 154 (2024-12-25 - Rating: 5)

    They did a great job, and even though the distribution box was difficult to find they located it.

  • Review 155 (2024-05-20 - Rating: 5)

    Excellent customer service on phone scheduling! Excellent customer service with person that pumped the septic tank! Patient and answered all my questions. Will definitely use again and recommend to a friend. Thank you!

  • Review 156 (2024-04-02 - Rating: 5)

    We were under a serious deadline and the whole team was very accommodating. Even with wet weather and having to reschedule, they completed the job before our deadline. Great crew and office staff.

  • Review 157 (2024-11-18 - Rating: 5)

    Chris is wonderful! Fast service and my dog loved him.

  • Review 158 (2024-04-23 - Rating: 5)

    David Griffin and Michael Riggs both came out they pumped the septic tank and replaced the pump at the bathhouse bathroom. Both were very knowledgeable about what they were doing and determining what the problem and solution needed to fix it. I highly recommend C&W Hanover Septic and will definitely use them again for any service needed in the future, thanks guys you did a great job

  • Review 159 (2024-05-18 - Rating: 5)

    The entire experience with Hanover Septi was exceptional. It was easy to schedule an appointment. Chris arrived right when expected. He explained alot about our septic system and kindly answered all of my questions. When he inspected my system he determined it did not need to be pumped at this time which saved me some money. I will use them again and recommend to all of my neighbors and friends.

  • Review 160 (2024-06-08 - Rating: 5)

    It was great to have a business more than just meet my expectations! Everyone was friendly, courteous, and knowledgeable. Don’t hesitate to call them!

  • Review 161 (2023-12-20 - Rating: 5)

    I needed my septic alarm adjusted before company came the week before Christmas. The awesome team at C&W Hanover Septic came out the next morning first thing, they were able to get everything checked and corrected and put my mind at ease. They also gave me very helpful tips to keep an eye on things while we have extra guests to make sure we don’t run into any issues. We are very grateful and would recommend them to any neighbors who need septic service!

  • Review 162 (2024-07-11 - Rating: 5)

    Very pleasant and thorough. Replaced lawn pieces as well. Could hardly tell they were there. Well done. Recommended.

  • Review 163 (2024-10-16 - Rating: 5)

    After checking with 6 other companies, C&W Septic was the first one to be willing and able to come over within 1 week of being contacted.

  • Review 164 (2024-03-30 - Rating: 5)

    I am very pleased with this company. I had a few issues with my alternative system the technician explained to me what was going on. If I have any issues call and they will come and check it out. The issue I was experiencing seems to have gone away. Thanks C&W Hanover Septic.

  • Review 165 (2024-05-29 - Rating: 5)

    They were great! The guy was in communication with me the entire time and even sent me pictures so I knew what he was talking about. Highly recommended

  • Review 166 (2024-01-16 - Rating: 5)

    I called in the morning as I woke to a flood in my house, the weather was horrible, but they showed up right away. They did an amazing job, and gave helpful information to guide in keeping a healthy septic system . Both men were kind and efficient. The woman who helped me on the phone when I called at C&W was extremely kind and reassured me they could help.I highly recommend C&W Hanover Septic!! What an amazing company!!!

  • Review 167 (2024-10-11 - Rating: 5)

    Great job had my house and rental done ,called before coming

  • Review 168 (2024-11-29 - Rating: 5)

    Excellent price and service called another company before and couldnt understand what they were saying good old boy service that god.

  • Review 169 (2024-03-26 - Rating: 5)

    I was happy with this company. Called on a Monday am, they were here by 8:00 am the next day. The gentlemen were very polite. I would recommend this company to everybody for their service.

  • Review 170 (2024-09-14 - Rating: 5)

    Excellant workers. All very pleasant. They did a great job

  • Review 171 (2024-12-08 - Rating: 5)

    Great work fast and responded quickly too. Friendly as well. Thanks!!!

  • Review 172 (2024-07-18 - Rating: 5)

    The service technician was patient and answered all my questions. And service lasted only 45 min! Would recommend to others.

  • Review 173 (2024-06-20 - Rating: 5)

    C&W had someone out to our house within days of our call. The gentleman that did the work, was professional and very neatly put our yard back.

  • Review 174 (2024-01-16 - Rating: 5)

    Had an issue with my Clearstream septic where it had to be pumped before another contractor was able to perform maintenance. C&W was great and worked with my contractor so they could be out there at the same time. Such a smooth process during a very stressful time! Highly recommend!

  • Review 175 (2024-05-09 - Rating: 5)

    High integrity, excellent work and trustworthy. Absolutely the best in all of Central VA! Thank you, C & W Hanover Septic for your work & incredible customer service!

  • Review 176 (2024-01-12 - Rating: 5)

    C&W Hanover Septic responded quickly to our call. They determined the problem, replaced the part and had things up and running in less than an hour. Their rapid response, courtesy, and professionalism confirms that we will continue to use them for all of our septic needs. Highly recommend!

  • Review 177 (2024-04-14 - Rating: 5)

    What I thought was a clogged line from the house to the tank turned out to be a root problem...their representative looked at the situation..called the office and told them what need to be done (just by looking at my inlet baffle), got an estimate right on the spot, they came out the following Friday,replaced the pipe from the house to the tank and installed a clean out. Once again....very painless (to my wallet)..Thanks guys... HIGHLY RECOMMEND...Chris

  • Review 178 (2023-10-09 - Rating: 5)

    Hello,My name is Letitia Beasley-Wilder, C&W Hanover Septic company went above and beyond to accommodate my husband and I to get our alternative system installed prior to the winter months and I cant thank them enough. I was out of town when the system was actually installed, we were told that it would take two days, but it only took one and a half days.Susan whom I spoke to by phone and text is super helpful pleasant, and responsive.I would recommend this company to anyone and everyone that ask.

  • Review 179 (2024-11-04 - Rating: 5)

    All went well. The young man was very friendly & done a very good job of cleaning it . Very pleased.

  • Review 180 (2024-07-31 - Rating: 5)

    Great company came out same day and saved us from our septic backing up.

  • Review 181 (2024-10-15 - Rating: 5)

    Have used C&W for 20+ years and they are always professional and thorough!

  • Review 182 (2024-10-29 - Rating: 5)

    The guy was nice and the job was done neatly and it did not take long.

  • Review 183 (2024-08-19 - Rating: 5)

    Septic worker, Ben, did a great job. Answered lots of questions. Recommend this company.

  • Review 184 (2024-10-16 - Rating: 5)

    Great company with great knowledge of the services they provide. Thanks hanover septic

  • Review 185 (2024-11-04 - Rating: 5)

    Bill was great. We felt like he was honest and through

  • Review 186 (2024-10-23 - Rating: 5)

    Great company to work with. I would highly recommend them!

  • Review 187 (2024-07-10 - Rating: 5)

    Easy transaction. Excellent communication. Fast and professional service! HIGHLY recommended!

  • Review 188 (2024-08-14 - Rating: 5)

    Everyone is so nice. Service is always great, on time and personable, but professional

  • Review 189 (2024-12-20 - Rating: 5)

    We have used C&W Hanover Septic several times. They are always prompt and on time. Chris called before arriving and did an excellent job filling in the area that was dug up to empty the septic tank. We will definitely use C&W again,

  • Review 190 (2024-07-10 - Rating: 5)

    Excellent service as always with C&W Hanover!Ben is great. So polite!Thanks

  • Review 191 (2024-06-06 - Rating: 5)

    David was very professional and prompt. Customer service was amazing. Definitely earned their 5 star review!

  • Review 192 (2024-04-06 - Rating: 5)

    Quality work. Craftsmen of the highest character. Able to squeeze me in due to an emergency situation and had my line cleared up in less than an hour after two weeks of dealing with plumbers.

  • Review 193 (2024-07-19 - Rating: 5)

    Hanover Septic has been very quick and efficient helping us out when we need it! Would Highly Recommend!

  • Review 194 (2024-08-27 - Rating: 5)

    Great Company!! Always go above and beyond. Highly recommend.

  • Review 195 (2024-07-17 - Rating: 5)

    Smooth process from scheduling through appointment. Friendly staff and great customer service.

  • Review 196 (2023-02-16 - Rating: 5)

    After calling a different company that wanted to charge me a diagnostic fee on top of my annual inspection which was paired with an additional service I called C&W.C&W took the call and was able to schedule me the next morning for my inspection and service (the other company took 2 businesses days to call me back). The technicians arrived in the middle of the window that was given to me and they were very pleasant to work with.They diagnosed the issue thinking I might need a new part and then went a little further and discovered the part didnt seem to be faulty, it was more likely an electrical connection that they fixed for no additional charge. And, since I had used their service for my inspection if the part went bad in the next year they would come out to replace the part for the same fee it was to replace it today.The techs answered my questions and were very pleasant to work with. They ensured my system was back up and running without any alarms.Talk about simple, straight forward, friendly service, all for a fair price. I couldnt be more pleased and will recommend them to everyone in my community and clients I work with.

  • Review 197 (2024-06-11 - Rating: 5)

    We have always had a great experience with C&W. They have a great customer service, quick service, and get the job done right.

  • Review 198 (2024-05-30 - Rating: 5)

    Absolutely wonderful to do business with! They provide excellent service. Very thankful to do business with C&W. Highly recommend!!

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