Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
Located in Mattoon, Illinois
Address: 1604 Broadway Ave, Mattoon, IL 61938, United States
Phone: +1 217-866-1877
Rating: 4.8
Services
- Identifies as veteran-owned
- On-site services
- Credit cards
Categories
- Plumber
- Contractor
- Septic system service
- Water damage restoration service
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-30 - Rating: 5)
Cody did an excellent job. He explained what he was going to try and what it would cost before ever starting the job. He came out at 9 pm christmas eve i helped as much as i could so he could get home to his family. -
Review 2 (2024-12-31 - Rating: 5)
Cody was wonderful! He was very courteous, thorough, and patient-taking additional time to explain it all to me An overall great experience. Very impressed. -
Review 3 (2024-09-18 - Rating: 5)
Once again perfect service. Polite, kind, informative and quality work too. Dustin is a valuable employee, if you werent aware already. Total confidence in RotoRooter! Thanks. -
Review 4 (2024-11-18 - Rating: 5)
Friendly service on a Sunday evening. Let us know what was going on and got us taken care of. Smile on their face and very knowledgeable! Pleasure to do business with again. -
Review 5 (2024-12-25 - Rating: 5)
Courteous and efficient! So grateful Cody was able to come out on Christmas Eve. Great service!! -
Review 6 (2024-12-03 - Rating: 5)
The technicians were courteous, friendly and thorough. Answered any questions that I asked. I would recommend this service. -
Review 7 (2024-04-15 - Rating: 5)
My experience today with roto-rooter so far has not disappointed me. They have been very professional. The guys expediency was very much appreciated. I look forward to their completing the job. Thank you to Tyler, Kevin and Ben! -
Review 8 (2024-12-16 - Rating: 5)
The technician was very knowledgeable, and did a great job! Highly recommend. -
Review 9 (2024-07-27 - Rating: 4)
Arrived quickly, presented options, cleaned up the problem. I do feel like you spend more with RotoRooter, but theyve always been able to get here quickly and get things flowing again. -
Review 10 (2024-06-24 - Rating: 4)
Overall performance was good. They were running late for the arranged time but got here as soon as they could. The tech Jadan did a very good job. -
Review 11 (2024-08-23 - Rating: 5)
My tech was on time and friendly as ever. And its always nice having him and his knowledge to help us with are issues. -
Review 12 (2024-07-15 - Rating: 5)
Jadan was friendly and efficient at unclogging our drain. I can now use my washer without water backing up into my upstairs shower! Thank you Jadan!! -
Review 13 (2024-01-14 - Rating: 5)
Skylar came and helped us with our sewer line that’s been clogged by roots getting into the pipes. It’s only 2 degrees outside and he made sure we were taken care of to prevent this from backing up into our house, and he was a wealth of knowledge that did a fantastic job educating us on everything he was doing and why. 100% would recommend this service, and they offered a 3 month warranty in case we have any issues arise again! -
Review 14 (2024-06-16 - Rating: 5)
The service was great! Cody arrived during his timeframe, was professional and explained what he was doing through his visit, and even gave the pups a hi! -
Review 15 (2024-12-04 - Rating: 5)
Cody and Brian diid a great job.. Im a happy camper. -
Review 16 (2024-08-11 - Rating: 5)
Tyler was very thorough when explaining the issue and what our next steps were. Very wonderful service -
Review 17 (2024-07-28 - Rating: 5)
Technician was helpful and friendly. He took care of my problem. Just hope the fix lasts long term -
Review 18 (2024-04-29 - Rating: 5)
From the initial call to the guys arriving the whole experience was so professional. These guys went above and beyond to resolve our issue! They kept us informed the entire time they were here regarding what was being done!! I would definitely recommend them and would not hesitate to use again in the future if need be!!!! -
Review 19 (2024-05-07 - Rating: 4)
Not completed yet but I’d give my tech a good rating for performance. He kept trying even with mechanical issuses. Hopefully day 2 will be better and finish up -
Review 20 (2024-11-26 - Rating: 5)
Punctual, professional,explained what he was doing and why. Very personable. -
Review 21 (2024-03-04 - Rating: 5)
Picture sent in advance. Company van and nice uniforms so I didn’t have to verify. Arrived 20 minutes early. Very professional and knowledgeable. I was very impressed and would highly recommend this company. Thank you. -
Review 22 (2024-08-20 - Rating: 5)
The very best. More people like him is needed now all over the world. God bless you Ben.It will be hard but dont let anyone change you. Be safe,and God bless 🙌 -
Review 23 (2024-01-21 - Rating: 5)
We appreciate how quick the roto-rooter team was able to come assess the situation and schedule us. We had a VERY big project to tackle. Our plumber was professional and worked hard to finish the job in one day. THANK YOU! -
Review 24 (2024-06-19 - Rating: 5)
Elijah overcame many hurdles in repairing our ancient bathroom plumbing. He is creative, persistent, and very pleasant to work with. -
Review 25 (2024-01-12 - Rating: 5)
Jaden & Kevin were very professional, they each took time to explain what the process was and the related charges. The job was completed quickly & effectively. I would definitely recommend their company. -
Review 26 (2024-05-04 - Rating: 5)
Roto-rooter came out and helped with part of a plumbing project. They sent Elijah Richards who was pleasant and knowledgeable. He gave a reasonable rate for the job. -
Review 27 (2023-06-08 - Rating: 4)
Conner was very polite and explained our options clearly. He did a great job! The only downfall was the price was a little steep. They did offer cleanup and restoration services, but we did not take those. -
Review 28 (2023-09-27 - Rating: 5)
Jason and his guys Tony and Edwin are great. On-time, knowledgeable, and do good work. Being able to get a hold of Jason by phone seemingly any time with questions was incredibly helpful and made what can be a stressful situation a lot better. Cannot recommend these guys enough. -
Review 29 (2024-04-04 - Rating: 5)
Dale did the necessary to accomplish his job efficiently. Appreciated the late service hours. Thank you. I would like to have a receipt for our payment. Dale did not work on my garbage disposal but unclogged one of our toilets. There is not a choice in your survey. -
Review 30 (2024-07-10 - Rating: 5)
Happy with their quick service (with 6-month warranty) in fixing a pipe in the sump pump. -
Review 31 (2024-05-26 - Rating: 5)
The telephone service was efficient, the company called back as promised, and was very courteous. The service person had a great helpful attitude and was upfront with the charges. Great experience 👍👍👍 -
Review 32 (2024-10-17 - Rating: 5)
Guys were professional. They did a very quick and good job. -
Review 33 (2023-08-26 - Rating: 5)
Jadan and his manager arrived within a couple of hours of our call.They ask some questions about the problem we were having and then immediately went to work.Within approximately an hour, the problem was resolved. They explained in a very polite and understanding way of what was going on and the process they used to fix it.This was our first time using Roto-Rooter, and would definitely recommend them to friends and family.Thank you Jadan and Roto-Rooter for polite, speedy, and professional service!Connie -
Review 34 (2024-06-29 - Rating: 5)
They were fast, affordable, knowledgeable, and polite. The warranty is what sold us on their service as well. -
Review 35 (2023-09-28 - Rating: 5)
Very nice guys and worked diligently to get my problems fixed. I had Chase, Wade and I believe Scott. Then there were a couple others completed the work. Everyone were very polite and explained things to where I could understand. Thanks gentlemen for your work. -
Review 36 (2024-11-12 - Rating: 5)
I appreciated the technician calling ahead letting me know when he would arrive.Once here Dustin went over the issues with me and then worked diligently to fix the multiple problems. He did a great job and was very professional and personable! Thanks Dustin @ Roto Rooter! -
Review 37 (2024-01-30 - Rating: 5)
Our service technician did his best to fix our issues in our plumbing. He was very courteous in everything he did. When he left our bathroom was cleaner than when he arrived!! -
Review 38 (2023-09-06 - Rating: 5)
I sent an email to Roto Rooter late in the afternoon to set up an appointment. They called me quickly and had someone at our house within a couple hours. We got texts with a picture and info about the technician that was showing up at our door which I really appreciated for safety reasons. Once the technician, Jaden, showed up and looked everything over, we got a quote and they got to work. Not only were they fast getting back to me, the technicians worked until 11pm so that we wouldnt have to go until the next day without our bathroom working. Jaden and Wade were the two guys that came out and they were super friendly. Both guys worked quickly on their part of the job. Jaden did a fantastic job of explaining everything along the way and was very professional. Wade even nicely set aside the flower bulbs he happened to dig up when he was fixing our drain issue.I will 100% be calling them again if we have any plumbing issues in the future. -
Review 39 (2023-10-10 - Rating: 5)
The service men were very friendly and did a great job cleaning up after themselves. They were professional and asked if there were any other services I might need that they provided. I will definitely call again if ever needed. -
Review 40 (2023-11-22 - Rating: 5)
Kevin Ritter is amazing person very helpful and one of the kindest persons. Jayden was amazing also very helpful. All of the employees are very professional and knowledgeable about their work. Thank you so much Roto Rooter. -
Review 41 (2022-12-30 - Rating: 4)
The technician called ahead and was at the house when he said he would be. He did the work needed and was very friendly. Unfortunately we needed more done but he set us up with his supervisor to help us further. Highly recommend.Update: Had to dig up and repair a section of old sewer pipe. They got the work done as quickly as possible. The one thing that I would say is that we did not get a call to know when they were showing up to perform the work. -
Review 42 (2023-11-14 - Rating: 5)
The Technician, Skyler, went beyond what I expected. He took the time to explained step by step what he was going to do to fix the blockage at the house wall. He also explained the various options I had. He made me feel like my questions were valid and I didnt feel rushed by him. At the same time, the job was completed QUICKLY. THANK YOU STYLER! I will be using Roto Rooter again to redo my entire plumbing system. Time for a shower.... -
Review 43 (2023-10-15 - Rating: 5)
I would definitely recommend them. Yes, you pay more but they are very professional, honest and do a great job which to me is worth the price. Plus they came on a weekend and stayed late to finish the job. -
Review 44 (2024-06-23 - Rating: 5)
Jason Hoffmann was extremely fast and really professional. Thanks to him we have running water again! Thank you thank you thank you. -
Review 45 (2023-08-07 - Rating: 5)
Jaden the tech came out on an emergency service on a Sunday night. He did an excellent job! Was very polite and professional and explained everything! Thank you Jaden! Would highly recommend roto rooter services ! -
Review 46 (2023-03-17 - Rating: 4)
Excellent communicators. New drainage system looks well done. My only issue is given the expense, I wish they had taken greater care with the landscaping. I spent several hours separating decorative rocks from dirt and clearing a garden area back out. -
Review 47 (2023-04-17 - Rating: 5)
Rodney was very professional, on time and efficient. He was one of the guys who installed my water heater and he did an amazing job. I surely would like to recommend him. -
Review 48 (2022-01-27 - Rating: 5)
Our Tech Mitchell was Great!!! He needed to install new plumbing pipe and install a new sump pump and back up that flooded our basement a few days prior. He was very professional, was on time and took care of our issue in no time at all. We really appreciate his help... -
Review 49 (2023-11-28 - Rating: 5)
The workers that came out were very nice , and they explained everything that was needed to be done . They were very professional knew their stuff , couldnt have asked for better they did an awesome job would hire again no question . -
Review 50 (2024-11-29 - Rating: 5)
Cody was here within two hours of calling! They jetted two root balls out of our clean outs. Very friendly & knowledgeable! -
Review 51 (2024-05-08 - Rating: 5)
Ben did a great job. He was very professional and knowledgeable and fixed the issue for us. -
Review 52 (2024-05-31 - Rating: 5)
Ben was very knowledgeable and helpful. Took care of the problem quickly. Very pleasant experience in a stressful situation. -
Review 53 (2023-11-27 - Rating: 5)
Cody Sebens did an excellent job answering all my questions i had about my issue and made sure water was flowing through numerous times before taking off. 100% recomended. -
Review 54 (2023-01-06 - Rating: 5)
Mr. Elijah Richards was our technician and we could not be more pleased. He arrived at our scheduled time, assessed the problem, and promptly took the steps to resolve it. My wife and I could not be happier with the service we received. Thank you again. -
Review 55 (2023-07-31 - Rating: 5)
The gentleman came out and was extremely professional, he found the leak and explained in detail what needed to be done to fix the problem, we will not hesitate to call them back if we need further assistance! Thank you for the excellent service! -
Review 56 (2021-03-09 - Rating: 5)
Excellent service, Blake Smith was my technician. He was informative on what the issue was and speedy on getting it fixed.Before he finished he made sure I was present and verified the fix had worked and there was no longer an issue.He also noticed some other potential issues and provided fair estimates on what they can provide for service.Would use again. -
Review 57 (2022-09-19 - Rating: 5)
Jaden was here right on time. Very professional. Very thorough. Very efficient. And very friendly to boot. My highest expectations were exceeded and then some with the speed in which he operated and got my system operating again. Absolute perfection. -
Review 58 (2022-03-26 - Rating: 5)
Elijah was very helpful. He was prompt, explained our options and then went to work fixing the problem. We were not expecting such prompt service since it was a Saturday! We are very appreciative for such speedy, thorough service. 😊 -
Review 59 (2020-11-30 - Rating: 5)
After a first visit fail, the company sent techs to follow up and correct the drain problem I was having. They have gone above and beyond to make sure I am safe and satisfied, while not charging me any additional money. The owner, himself, stepped up to the plate and assured me I would have my plumbing issue taken care of. All the techs I have dealt with have been so courteous. As a disabled woman with limited resources, I have never been this impressed by the genuine conscientiousness of a business owner. Very grateful. -
Review 60 (2022-12-13 - Rating: 5)
Sam was friendly, efficient and very prompt. He explained my options and the costs. The job was completed in reasonable time. I had no issues at all. -
Review 61 (2024-02-08 - Rating: 5)
Young man that you sent to work on my stool very polite very easy to get along with I thought he did an excellent job how recommend your services to anybody who would ask me again you got a very fine young man representing your company thank you -
Review 62 (2024-02-21 - Rating: 5)
Jason Shields did our service yesterday and was very knowledgeable, and did the work in a timely manner. I would highly recommend Jason for any plumbing needs. -
Review 63 (2024-09-18 - Rating: 5)
Our technician was Cody, and he was great! Very friendly! They provided service at a late hour and got the problem fixed fast! Highly recommend -
Review 64 (2023-09-29 - Rating: 5)
I dont normal leave reviews, especially for big corporations, but Roto Rootor should be proud to have an employee like Cody Sebens. -
Review 65 (2024-03-18 - Rating: 5)
Our tech Cody was great and he provided quick service! Definitely recommend -
Review 66 (2021-01-21 - Rating: 5)
Blake Smith is a wonderful person, very professional and knowledgeable about the job. He did a terrific job. I love my new faucet. I also asked him about other work that I need done. You can be sure that when I am ready he will be who I request to do the work. -
Review 67 (2023-10-03 - Rating: 5)
Jaden was great! He fixed our toilet due to leaking at the base of it. Took about twenty minutes. Thanks Roto-Rooter! -
Review 68 (2020-09-16 - Rating: 5)
They were very professional when I had to call them to remove a clog in the outside sewer line. Come to find out the culprit was baby wipes. So glad not only fixed the problem they told me the cause. I was happy to find out that their fees stay the same on... after hours, weekends and holidays...good to know...they were the best -
Review 69 (2024-02-06 - Rating: 5)
The tech was fantastic and very knowledgeable. He done a fantastic job, very friendly . Will use service again -
Review 70 (2023-11-30 - Rating: 4)
Excellent service and great communication along the way. Not cheap, but no one else would even call back. I would recommend! -
Review 71 (2022-04-27 - Rating: 5)
We had Jacek come out to look at our sump pump. He wasn’t familiar with my exact issue (we need a plumber) but he was very informative and got a plumber scheduled for the next day to come and take a look. He was very professional and friendly and I would use Roto Rooter again. -
Review 72 (2022-11-02 - Rating: 5)
Very courteous and experienced plumber. Took him a couple of hours with great results! Replaced my old sump pump with a new battery backup system with two pumps. -
Review 73 (2024-11-19 - Rating: 5)
Fix our problem in minutes. You’re the best -
Review 74 (2022-04-28 - Rating: 5)
They came out quickly to address an issue at my property. They followed up and explained the work and even went above and beyond with the repair. Very happy and would highly recommend to anyone. -
Review 75 (2023-04-10 - Rating: 5)
Called Roto Rooter to come out and check my main sewer line outside they explained to me what was needed done! Will use this service again! Very pleasant people to talk to. -
Review 76 (2021-03-16 - Rating: 5)
Huge thanks to Roto-rooter and shout out to their technician Blake Smith. I got home from work (6:00 in the evening) and had a plumbing emergency. Blake called me while I was on the road and was at my house an hour after I called. He told me my options, repaired my issue and helped me determine a long term solution all in one visit. No pressure, just facts and solutions. I now know exactly who to call with any drainage or plumbing issues in the future. Highly recommend!!! Thank you so much! -
Review 77 (2020-10-12 - Rating: 5)
Drains were super slow and the toilet wasnt flushing. They had a plumber there in a few hours on a Sunday. Blake F. got us up and flowing good again. Definitely earned the 5 stars. Highly recommend -
Review 78 (2023-08-16 - Rating: 5)
The service I received was outstanding. Cleared a difficult clog and cleaned up better than when he arrived. Highly recommended. -
Review 79 (2023-10-13 - Rating: 5)
We had a slow draining tub and they were great to tell us our options and take care of the problem. Very highly recommend this company. -
Review 80 (2024-06-01 - Rating: 5)
Tyler was really good and patient with me at explaining what needed to happen. -
Review 81 (2022-09-23 - Rating: 5)
Sam was the fellow we got, and he was nice enough to explain all our options without rushing, he was friendly, he actually checked to make sure his work fixed our issue, and explained a couple preventative options before he left.All in all if we ever need any plumbing work we’re going with these guys every time. -
Review 82 (2020-12-28 - Rating: 5)
Our drain was clogged throughout the house in the toilet, shower, sinks, and washing machine. We had a house full of guests over the holidays and these guys got there extremely fast and took care of the problem in a timely manner. We will definitely recommend them to our friends and family. -
Review 83 (2023-04-17 - Rating: 5)
Called me today and stated they are going to replace my faucet. Manager was out of town but now that hes back all is going to be taken care of. Very satisfied with the service!! -
Review 84 (2021-03-13 - Rating: 5)
Came and fixed a plugged outside drain while a lot of snow was on the ground. They also ran a camera through the system and was able to verify an underground drain leak, and sent pictures of the problem area to my email as requested. Very courteous. -
Review 85 (2020-12-25 - Rating: 5)
Jim from Roto-Rooter did a great job. He fixed things other companies could not, was upfront about the costs of every service, and made sure we were completely satisfied before leaving. -
Review 86 (2021-12-26 - Rating: 5)
Jadan was very thorough with unclogging our drain. He explained everything very well and clean up after himself before leaving. Very professional would highly recommend him -
Review 87 (2021-02-07 - Rating: 5)
Had to call out on a Saturday evening. The person answering the phone was very helpful and pleasant. The tech called 2x to let me know he was on the way and was delayed because of the weather. He fixed the problem quickly and called again to let me know he was finished and what the problem was. All very professional. -
Review 88 (2020-10-09 - Rating: 5)
The drain line to the sewer became clogged. I called this 24 hour number and Ashley was very professional and helpful finding a serviceman to fix the problem that night. Blake called to let me know he would be a little late due to the scope of work on the job he was on. Blake arrived at midnight and worked for almost three hours to make sure my drain line was clear, checking with a camera that he ran down the line. Thank you Roto Rooter! -
Review 89 (2023-12-13 - Rating: 5)
Excellent young man from Texas. Great attitude and did a great job getting us up and going. Great personality. -
Review 90 (2022-09-07 - Rating: 5)
Everything was professionally done and very happy with the work and our gentleman Mitchell did a very good job very professional we would have them out again if needed thank you so much for everything -
Review 91 (2023-04-13 - Rating: 5)
We had a major sewer line issue. They were dependable, precise, clean, and professional. You get what you pay for, and they were great! -
Review 92 (2020-12-03 - Rating: 5)
We were extraordinarily happy with their work and their work ethics. It appeared from the beginning that they were accomplished in solving the problems at hand. They kept us informed and were very polite. -
Review 93 (2022-11-13 - Rating: 4)
Professional service, quick response and answered questions professionally. However later had some difficulty and understanding of possible further work to be done with the pricing to be extremely high so did not employ them for any further work -
Review 94 (2024-07-12 - Rating: 5)
Came out and was courteous and respectful. Identified the immediate problem and fixed it. Also gave info on how to avoid future problems. No complaints. -
Review 95 (2022-04-30 - Rating: 5)
Jadan did a good job. He made sure my water was running through without any problems. Cleaned up after he was finished. -
Review 96 (2021-06-08 - Rating: 5)
Jaden was my technician. He is young, but was professional and did a good job. Prompt and answered questions well. Would use their services again. -
Review 97 (2024-01-04 - Rating: 5)
These guys were so kind and professional. I really appreciate them and all of their expert advice. Thank you! -
Review 98 (2023-09-14 - Rating: 5)
Best company I’ve ever stumbled across , I still have more work to be done , but I would recommend them to anyone , Zachariah -
Review 99 (2024-11-07 - Rating: 5)
Very thorough and easy to communicate with!!! -
Review 100 (2023-09-03 - Rating: 5)
Called them for help and arrived 2 hours later. Very happy they got us in on a Saturday. -
Review 101 (2024-07-02 - Rating: 5)
Very responsive! Showed up withing just a few hours -
Review 102 (2022-12-23 - Rating: 5)
Called them to unfreeze my pipes,showed up ahead of schedule,was friendly ,got them unfroze quickly.assisted me in another issue I had as well -
Review 103 (2022-07-31 - Rating: 5)
Sam was prompt, professional and courteous. He explained the problem and my options so I felt confident the issue would be solved. Really a great help! -
Review 104 (2021-03-21 - Rating: 5)
Jim was very polite, knowledgeable and helpful. He showed up when he said he would. And we will definitely use the service again. -
Review 105 (2022-05-15 - Rating: 4)
Everything went well other than the boss sent him on an extra job while he was In route to my job which made him an hour and 10 minutes later than the latest time on the estimated etaAlso there was an equipment malfunction which also delayed the start of the jobOnce he was able to get here and fix the Roto rooter machine it went well and am satisfied with the workJoe was good at his job and polite and apologetic for the inconvenienceHe was great -
Review 106 (2022-11-21 - Rating: 5)
They provided quick, responsive service to repair my issue. The plumber that they sent was prompt and expeditiously addressed the issue. -
Review 107 (2023-11-21 - Rating: 5)
Jason Shields. Very thorough, very knowledgeable, Would recommend him for anyone’s home needs. Thanks -
Review 108 (2024-05-31 - Rating: 5)
Fast, accurate, and explained everything in a manner that I could understand. Called on a Tuesday to schedule a line cleanup, which happened the same day. As it turned out, I would need to have a section of it replaced. A 6 dig, which was completed by Thursday afternoon. The job was done with little disturbance to the yard. Very satisfied with the results. -
Review 109 (2022-11-21 - Rating: 5)
It was a Sunday night couldnt get ahold of any plumber in our town to come out. Called roto rooter and the tech was out in an hour to snake the drain and get our plumbing back flowing. -
Review 110 (2022-03-04 - Rating: 5)
Had a new tankless installed in a difficult place. Great job, fast and it looks great even though it didnt have to. Repeat customer for sure. -
Review 111 (2022-12-30 - Rating: 5)
Gentleman came in, informed me of what services he would be using. Explained details and very pleasant, respectful, and professional. Thank you! -
Review 112 (2022-05-24 - Rating: 5)
Quick and professional. The technician they sent was very communicative and did his job effectively. Would recommend. -
Review 113 (2023-10-23 - Rating: 5)
Technician very knowledgeable young man. Neat in appearance. Evaluated problem and quickly repaired. -
Review 114 (2024-06-19 - Rating: 5)
They kept me informed about my appointment, were punctual and professional. Jadan was friendly, professional, told me how much the services would cost and did the tasks I requested. I will use them again. -
Review 115 (2023-06-24 - Rating: 5)
Elijah was quick and professional, he got the job done in a timely manner. -
Review 116 (2022-11-28 - Rating: 4)
I was impressed with the service and that they were able to send out a tech in just a few hours after I called. -
Review 117 (2023-07-27 - Rating: 5)
Great service at good price. Very responsive! Recommended. Will use again. -
Review 118 (2021-02-27 - Rating: 5)
Blake went above and beyond to clear a clogged sewer line. He was extremely professional and got the job done. I would recommend this business to anyone -
Review 119 (2022-03-24 - Rating: 5)
Jadan was very friendly and thorough. Its nice to have everything draining like it should. Thanks Jadan! Pricier than I expected but hopefully worth it -
Review 120 (2024-02-05 - Rating: 5)
Prompt, friendly and efficient. Did an excellent job fixing my issue -
Review 121 (2024-04-29 - Rating: 5)
Great installer and quick install for an emergency done on sunday. -
Review 122 (2023-06-18 - Rating: 5)
Such a pleasure to work with Cody. He is a great asset to your company! -
Review 123 (2021-12-21 - Rating: 5)
Jaden was very professional and explained everything he did before starting. He was very careful, and cleaned up when he was done. -
Review 124 (2020-10-13 - Rating: 5)
Blake Frye was personable and explained the process and potential outcome thoroughly. He was very professional and a joy to work with! -
Review 125 (2023-11-07 - Rating: 5)
Skylar was very nice and explained everything. Good job -
Review 126 (2024-05-11 - Rating: 5)
Did a great job at a fair price with great warranty. -
Review 127 (2022-09-06 - Rating: 5)
Jaden Bruton was excellent at what he does. Listened carefully and got the job done. 5 Stars to him. -
Review 128 (2023-04-09 - Rating: 4)
Josh was fantastic and came out on a holiday. We were very pleased. -
Review 129 (2024-04-10 - Rating: 5)
The technician that came out was super helpful and knowledgeable. He did not try to pressure me into a service I didn’t need immediately. He was very professional and explained things to me in a way I was able to understand. Quality workmanship. -
Review 130 (2023-10-06 - Rating: 5)
The technician was very polite and made us feel comfortable. -
Review 131 (2021-04-26 - Rating: 5)
Chris was great. Excellent service. Would definitely recommend your company!! Thank you for a quick response. -
Review 132 (2023-09-03 - Rating: 5)
Our technician Jadan Brutan was very friendly, helpful, and professional -
Review 133 (2023-05-25 - Rating: 5)
The plumber who came out was very helpful and was able to answer several questions we had. -
Review 134 (2022-03-20 - Rating: 4)
Water , Jet out roots from sewer line. Drove across front yard and left tire indentation. We had toilet working again as it should and solved the problem fast. -
Review 135 (2022-02-16 - Rating: 5)
Roto Rooter plumber showed up on time and quickly got my toilet fixed and remounted. Did a fantastic job! -
Review 136 (2023-01-13 - Rating: 5)
I is good to do business with a very informative polite young man.Very easy to communicate with very personable.Explained every thing well thank you -
Review 137 (2023-12-13 - Rating: 5)
Very professional and the service was top notch. Thanks Cody. -
Review 138 (2020-08-30 - Rating: 5)
Great service by Brian and his team. They worked diligently to unclog our drain at a reasonable price! -
Review 139 (2024-03-11 - Rating: 5)
My challenge was drainage in the lower level living area of our home. Scheduling during a very busy work week was achieved at my convenience….. the courtesy and expertise of the technician was VERY professional ….. potential charges were explained in full with options from which I could choose…. And the work was performed with grand success! -
Review 140 (2022-08-10 - Rating: 5)
Great experience!!!!! The employees were super helpful and explained everything in great detail. I would highly recommend them!!!!! -
Review 141 (2022-02-22 - Rating: 5)
Outstanding service by Jadan. Had slow drains, found the problems and repaired in a timely manner. -
Review 142 (2023-11-26 - Rating: 5)
The service was excellent. Jadan was very helpful. -
Review 143 (2024-07-07 - Rating: 5)
Very fast response, great work -
Review 144 (2020-12-05 - Rating: 5)
They gave us a senior citizen discount because my husband is 65 so that was nice. -
Review 145 (2023-02-15 - Rating: 5)
Coming to finish tomorrow morning at 10am. My disabled son is so anxious to put his shower chair in the bathtub and take a shower. Thank you!! -
Review 146 (2020-11-12 - Rating: 4)
Tech was very professional and explained everything and allowed me to think about each option and ask more questions. -
Review 147 (2020-09-21 - Rating: 5)
Had a very quick response and fast service to unplug main sewer line. We could not be happier with what was done. -
Review 148 (2022-12-28 - Rating: 5)
The guys were very polite and professional. Awesome job. -
Review 149 (2023-12-14 - Rating: 5)
Grateful that the issue was able to be taken care of quickly! Jadan was very courteous and knowledgeable! Kevin and Ben were super nice and talked me through what was going on. I definitely recommend! -
Review 150 (2023-09-25 - Rating: 5)
Very friendly. Knowledgeable and did a great job -
Review 151 (2023-01-04 - Rating: 5)
Quick to provide services and gave comprehensive evaluation. Very professional. -
Review 152 (2023-09-27 - Rating: 5)
Located existing septic prior to new construction. Got estimate for water and septic installation. -
Review 153 (2024-01-18 - Rating: 5)
My tech Skylar and his co-worker were very polite and professional. Job done in a timely manner. Thank you -
Review 154 (2022-07-03 - Rating: 5)
Vincent was awesome to deal with, will definitely use roto rooter again -
Review 155 (2023-06-24 - Rating: 5)
Very knowledgeable and personable. Got us flowing again. -
Review 156 (2023-12-09 - Rating: 5)
Quick response time and very knowledgeable technician. Jadan was awesome. Im very happy with the work that was performed. -
Review 157 (2023-09-10 - Rating: 5)
They came for an emergency on the weekend and fixed the problem promptly. -
Review 158 (2023-09-06 - Rating: 4)
Pending further review of problem and the appropriate solution.Very pleased with professionalism and listening to the problem. -
Review 159 (2022-11-18 - Rating: 5)
William was very helpful with the estimate of items that need replaced or repaired -
Review 160 (2024-05-22 - Rating: 5)
Great job good price -
Review 161 (2023-04-01 - Rating: 5)
Very quickly resolved the problem. Tech was kind and courteous. -
Review 162 (2023-12-11 - Rating: 5)
Guy we had was amazing he did everything he could to figure out the problem and he did and to come on Sunday on weekend and be okay with it I would recommend these guys to everyone u cant go wrong with these guys at all !! -
Review 163 (2024-07-11 - Rating: 5)
Fast friendly service! -
Review 164 (2024-05-24 - Rating: 5)
Repeat customer, very professional from first call to service. -
Review 165 (2024-03-05 - Rating: 5)
Gary, was great, fixed everything, like his manager told me, he is best. -
Review 166 (2024-02-07 - Rating: 4)
4 people were here on different times. Got the job done, no complaints -
Review 167 (2022-03-22 - Rating: 5)
Jayden did a great job, even wiped up the the water from the back up. -
Review 168 (2023-09-29 - Rating: 5)
Plumber, Jeremie, was professional and courteous. Got emergency job done quickly and efficiently. Would contact for future work. -
Review 169 (2022-06-10 - Rating: 5)
Elijah Richard was on time, courteous, and did a excellent job. -
Review 170 (2023-07-25 - Rating: 5)
Wade the plumber, was excellent. It took him a few days to get here but he did everything in short order. Very nice , a true professional -
Review 171 (2023-08-17 - Rating: 5)
Skylar did a great job. He did the job quickly and made sure everything was draining properly before he left. I couldnt be more satisfied. -
Review 172 (2020-10-14 - Rating: 5)
They cleaned the sewer line , excellent job by the tech , very nice and knowledgeable -
Review 173 (2023-03-10 - Rating: 5)
All good 👍 very good service experience.Thank you -
Review 174 (2023-10-09 - Rating: 4)
They did not hesitate to come back to finish the job. -
Review 175 (2023-09-02 - Rating: 5)
Billy was very professional and pleasant. He made sure we knew what all was going on with the project. -
Review 176 (2022-12-05 - Rating: 5)
Same day service, quick reply to online request. -
Review 177 (2023-05-15 - Rating: 5)
Our technicians were great and ready to answer all our questions. Even better that they came the same day we called, on a Sunday no less. -
Review 178 (2023-01-02 - Rating: 4)
Cleaned on drains due to sewage back up. I rated them a 4 because I felt the price was extreme. We have used Rotor Rooter in the past and was never this expensive. The service tech was awesome and new what he was doing. -
Review 179 (2022-12-23 - Rating: 5)
I came home from work to find my pipes frozen. Despite the weather, Jaden came out right away and quickly diagnosed the problem with an open vent in my crawl space. He was friendly, informative and even took the time to explain to me how to keep this from happening again. Very pleased with my service and would definitely call again! -
Review 180 (2022-11-16 - Rating: 5)
We are very pleased with the service we got today. They are very professional and knowledgeable and explained things so we could understand what we needed to get done. They were very polite and we have no complaints about anything. -
Review 181 (2022-02-02 - Rating: 5)
Jadan was very professional and showed up earlier than expected. -
Review 182 (2022-02-07 - Rating: 5)
He was professional and friendly. I would recommend this. -
Review 183 (2023-04-07 - Rating: 5)
The plumber that responded was wonderful...did an exceptional job..thank you so much for your service. -
Review 184 (2023-11-19 - Rating: 4)
Guys did a very good job. -
Review 185 (2022-12-28 - Rating: 5)
Very friendly and explained things to where I was able to understand them, giving me ideas on what to do next and overall just an amazing company and people in general -
Review 186 (2023-03-20 - Rating: 5)
Blaine was my technician and he was absolutely fantastic! Would recommend him to anyone! -
Review 187 (2022-07-20 - Rating: 5)
The tech came out for an emergency and was professional, knowledgeable, efficient, and pleasant even though it was very late at night. Great customer service from Chris! Would recommend to friends and family.