911 Mechanical Heating-Cooling-Plumbing

Located in Macomb, Michigan

Address: 51620 Milano Dr STE B, Macomb, MI 48042, United States

Phone: +1 888-508-4911

Rating: 4.8

Services

Small Business
Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-26 - Rating: 5)
Every member of 911 Mechanical has been nothing short of fantastic. They have been my service provider since 2010, providing maintenance/repairs on my old system. They just installed my new system and new tankless hot water system, and it was a great experience. Very professional, clean, and thorough. Highly recommended!

Review 2 (2024-08-27 - Rating: 5)
911 mechanical heating and cooling are amazing. I’ve used them for everything in my house for over 15 years now. Always happy with them. Great customer service, great price, upstanding work. Thank you Aric Kadlitz for your outstanding job today, such a nice guy. Did a great job installing and hauling the old tank away and cleaned up after himself. It is greatly appreciated. We’re so happy for a new water heater. Thank you Kelsea Tucker as well, for all of your help, you made the process very easy and you are very friendly and answered all of our questions. I know there’s a lot of choices out there, but, I promise you, you would be very happy with 911 mechanical heating and cooling.

Review 3 (2024-12-13 - Rating: 5)
I have been a client of 911 Mechanical for 4 years. I have had nothing but exceptional service with this company over these years.Our most recent service call was with Trevor who was professional, competent, and very personable.He and his associate solved our issue and were very good about explaining to me what the issue had been and how they solved it. That’s always appreciated by me as a customer!

Review 4 (2024-11-22 - Rating: 5)
Went to turn on our furnace for the first time this year and it didn’t work. Called and was able to get an appointment within a day. I believe our technicians name is Ernie. He was super polite super amazing. He immediately diagnosed the problem as a broken gas valve. We were lucky enough to have Ernie again I believe it’s his name. I’m really sorry if I’m getting that wrong come back to the part. He was fast, efficient and justice person. Only have positive things to say and frankly 911 Mechanical Ernie definitely deserves a raise or a bonus! 10 out of 10 would recommend thank you guys!

Review 5 (2024-11-07 - Rating: 5)
We have used Advanced Air Care for several years and have never had a bad experience. They are highly professional and take great care to protect your walls, carpet and furniture while working. They are always on time, courteous and efficient. Highly recommend them.

Review 6 (2025-01-09 - Rating: 5)
They did a very thorough job! Everything looks neater, no long vents in front of hot water heater to furnace, humidifier off to side with dial at eye level, electrical plug in better position for air filter, new chimney liner, etc. After completion, felt very satisfied I made the right decision choosing this company, even though I had never heard of them before. Costco Cash Card was also a big influence on choosing 911 Mechanical. Highly recommend them! CR

Review 7 (2024-08-16 - Rating: 5)
Joe, Trevor, and Justin were very professional and did an amazing job. All three were courteous and made sure I knew the new system. Trevor walked me through the thermostat and made sure I had a complete understanding of it. Joe and Justin did the main installation and did a fantastic job. They made sure the tarps were laid out and they cleaned up everything before leaving. The room where the furnace and air conditioning was cleaner after the installation because Joe and Justin cleaned the whole area. I cannot say enough good things about the whole process. Vince was the salesman and he was very helpful in making sure I was comfortable with the price and equipment. I will definitely recommend 911 Mechanical to my friends, family, and anybody who needs their services. Great job Joe, Justin, Trevor, and Vince!!!

Review 8 (2024-11-27 - Rating: 5)
After the installing dealer was unable to properly install our new carrier infinity system, called customer service at 911 who installed our previous system, and they were able to correctly update the wiring between the furnace and thermostat. Now the new infinity system works as it should, and our issues were resolved after the first visit. Unfortunate I had to pay for the service visit since carrier wouldnt cover anyone but the installer for the first year, and problem was the installation carrier dealer after multiple visits were unable to fix the installation, as they were just unable to install the system correctly. Thanks again to 911 for coming out and fixing all just as the weather is turning colder in Michigan,. No matter what the brand of furnace you have I would recommend 911 for all your heating/cooling needs!!!

Review 9 (2024-10-11 - Rating: 5)
I was very pleased with how everything was handled by 911 Mechanical . They did a very professional job in installing my new furnace. They cleaned up after the job was completed , handled all the paperwork, and explained the system to us. My installer, Joe Brewer, was able to install my high efficiency furnace in such a way that the PVC pipe is not seen in the basement but fits neatly under the ceiling tile. Thank you Joe!

Review 10 (2024-08-29 - Rating: 5)
We had an excellent experience today with 911 Mechanical for a plumbing issue. Keith Pelka came out to fix the problem. He is very nice, professional and really knows his stuff. Did a great job fixing our leak and is super fast too! Highly recommend!!!

Review 11 (2024-11-05 - Rating: 5)
From our first call, 911 mechanical was professional and supportive. They were true to their word. From the window of arrival to the call just before. Chris, the technician, was professional, knowledgeable and was able to help us understand what was going on. He identified the issue and was able to get us set up to have it prepared. Outstanding service.

Review 12 (2024-12-07 - Rating: 5)
Chris Wilson was quick to diagnose the issue and even quicker to fix it. Made it look easy. He also kept me in the loop on the problem and fix along the way. 911 mechanical was great.

Review 13 (2024-10-08 - Rating: 5)
Dylan was knowledgeable, thorough and efficient. Perfect.We have a no shoe policy past the threshold in the house. This was respected. Ask for Dylan you will not be disappointed!Karen and John

Review 14 (2024-08-06 - Rating: 5)
Dylan was very nice and professional. He found my issues and repaired them immediately. I really appreciate the honesty and his workmanship. I will definitely refer your company to others for service and replacement of units! Thank you!

Review 15 (2024-12-19 - Rating: 5)
I called to ask a question about stock on a part. I was set on not getting any answers. However Krista on the phone was more than helpful when I spoke with her. Good quality service, communication, and education are the things I look for with service providers. Krista, at 911 Mechanical, provides that.

Review 16 (2024-09-27 - Rating: 5)
JOE & NATE are AWESOME! They Work Very Well Together! They are Efficient, Respectful & Nice!💯 They Even Cleaned Everything Up. Joe & Nate accomplished ALL of this in under 4 Hrs.COURTNEY is a Great First Impression to 911 Mechanical! She is AMAZING!! She is Very Professional, Courteous & Thorough.When I First called, she Clearly asked Questions on what my house would need, told me the time and told me who would be coming out. She even called the Day before to remind me.

Review 17 (2024-08-19 - Rating: 5)
I would like to thank 911 Mechanical for fixing my air conditioning. My wife and I came home from a trip for our anniversary to a house that was 83 degrees. I called 911 Mechanical, and less than 2 hours later our service technician Dylan J. was at work quickly diagnosing what was wrong. I always worry about being overcharged or sold something that I dont need. Dylan did neither of those things. He worked fast and efficiently, explained what happened to the a/c. He replaced one part. He didnt try to up sell me and I appreciate that. He deserves to be commended for his honesty. Trust is hard won with me and Dylan and 911 Mechanical earned it today

Review 18 (2024-08-10 - Rating: 5)
Joe and the team worked hard all day to complete a one day full system install at my house during stifling conditions of heat. They took the time to explain how everything worked and how to maintain it when all was said and done. They are a professional crew that I have confidence in trusting our mechanical needs to.

Review 19 (2024-11-07 - Rating: 5)
Arik is always professional, transparent and very thorough when he does our annual maintenance. Definitely recommend this service to anyone who wants to keep their hvac systems optimally running.

Review 20 (2024-11-27 - Rating: 5)
Michael L was very patient very professional and did an excellent job on installing a new 50 gallon Bradford White water heater he double checked his work before he left and make sure everything was working good and properly. Highly recommend Mike for the services at 911.

Review 21 (2024-10-30 - Rating: 5)
I highly recommend 911 Mechanical! We had a complete HE HVAC for two systems and a 75 gal water heater replacement. We are extremely particular. No shoes are allowed past the threshold of any door. The crew was exceptional. They wore booties and did not walk around outside with them on to track back in. The system was installed with care, tested and works wonderful. The new humidifiers make the heat more comfortable than the old HAVC systems. They cleaned up after the install, which We appreciated. That makes such a nice ending. To a full days job with a crew of 6 and 4 trucks to get the job done properly. You cannot go wrong with 911 Mechanical!

Review 22 (2024-07-31 - Rating: 5)
Dylan is the best! I had an issue with my water heater and he came out immediately that morning to help. He is incredibly knowledgeable and had me fixed up and good to go in no time at all. He went above and beyond in his service and his work. He has a customer for life. Highly recommend!

Review 23 (2024-07-26 - Rating: 5)
The tech was very respectful, efficient with AC maintenance and came on time as promised with a 30 min heads up via text. The company worked with my tight timing to fit me into their schedule. 100% would recommend.

Review 24 (2024-08-05 - Rating: 5)
Mike and Keith did an excellent job with installing our new water heater. They were prompt, thorough, courteous, professional, efficient, and kept me informed throughout the entire installation. Solid work as always, 9-1-1!

Review 25 (2024-07-17 - Rating: 5)
Dylan Johnson was great. He very quickly fixed our AC issues and got everything up and running. He also explained everything he was doing so we could understand the issue. We’re very satisfied with the service we received.

Review 26 (2024-07-30 - Rating: 5)
Aric was recommended by the company as the perfect fit for our commercial needs. He was able to arrive within a day and diagnose our problem on our HVAC unit with a clear plan of action.Prices can get expensive for specialty ordered parts, but with their regular maintenance (which they did offer me) it can help prevent catastrophic failures.Safe to say we will be making sure 911 Mechanical are our go to for upkeep on our HVAC

Review 27 (2024-08-27 - Rating: 5)
Chris came out to troubleshoot my leaking water heater. He identified a faulty valve, went out and purchased a replacement and had it replaced within 2 hrs. Super nice guy and very knowledgeable. Thanks Chris!

Review 28 (2024-12-16 - Rating: 5)
Chris was very professional and friendly. He fixed our furnace issue quickly and made helpful suggestions. He was wonderful.

Review 29 (2024-12-27 - Rating: 5)
Chris was very knowledgeable, friendly and prompt. He let me know in terms I could understand what was wrong with my hot water heater and then he fixed my problem and cleaned up. I will recommend him to anyone asking for service!!

Review 30 (2024-08-09 - Rating: 5)
I had 911 fix a plumbing issue and clean my vents. I was very happy with the services provided. I would highly recommend friends and family to use this company. Great job. Thanks again

Review 31 (2024-09-24 - Rating: 5)
Joe and Nathan were very professional and did a very good job installing my new AC and furnace. Everything is running smoothly and they cleaned up everything well too.

Review 32 (2024-10-10 - Rating: 5)
I had an issue with my furnace and called Dylan for help. Dylan was incredibly knowledgeable and walked me through the problem over the phone, saving me a service call! His expertise and patience made a huge difference, and he was able to help me fix the issue without even having to come to my house. Truly grateful for his assistance – highly recommend Dylan and 911 Mechanical!

Review 33 (2024-07-23 - Rating: 5)
Edward is very professional and does an awesome job maintaining my central a/c and furnace. He is also courteous making sure he covers his shoes before coming into my house. I would recommend him for his professionalism and getting the work done properly.

Review 34 (2024-09-16 - Rating: 5)
Joe and Nate were very professional and polite. So happy with the installation of our new furnace. So many good improvements were done. I always have a good experience with 911 Mechanical. Have used them since 2018.

Review 35 (2024-09-05 - Rating: 5)
Aric was professional and kind. He explained everything to me as he went along. He also found an unrelated gas leak on my hot water heater and fixed that!!! Would definitely recommend. Thank you Aric

Review 36 (2024-10-10 - Rating: 5)
Dylan Johnson is very knowledgeable, friendly, and professional. He helped me on several projects in my house, and I really appreciate his work!

Review 37 (2024-07-26 - Rating: 5)
EDIT August 26 2024 - After my initial review, Ed the owner of 911 personally reached out to me due to my dissatisfaction with his company. Ed presented me a few options to fix my HVAC system and we decided on the one that made the most sense. Based on this experience, I would do business with 911 again.Their scheduling and timing are spot on. They are very prompt and stick to the timeframe they provide. Unfortunately they are just parts changers, I paid for their diagnostic fee for a furnace issue and was told I either need $864 worth of parts to repair my furnace or replace the entire furnace. I picked the parts since it was the cheaper option. After they install of the parts, the furnace did the same thing as it did before. They then told me I need to replace another part or just replace the furnace. Next time Ill do more research for a company that has good technicians, not just parts changers.

Review 38 (2024-10-17 - Rating: 5)
911 Mechanical is the very BEST!Their Service is unmatched in the industry and they are very professional and they are very competitive in their pricing.Their Technicians are very knowledgeable and their service to their customers is the best. They even go out of their way to answer questions over the telephone if you have a concern.That is why I have been a customer of 911 Mechanical for more than 10 years and they will continue to be my choice for my Heating and Cooling needs in the future.

Review 39 (2024-07-31 - Rating: 5)
Crew arrived on time! Dylan was great and explained his work every step of the way. I highly recommend this company often and will continue to do so!

Review 40 (2024-07-21 - Rating: 5)
911 is the best company that I have ever done business with hands down. Any chance that I get, I recommend them. Its hard to find companies that really want to take care of their customers these days and 911 has gone above and beyond. Seriously, this is the company to go with if you need Hvac work done or need a new hvac installed.

Review 41 (2024-07-17 - Rating: 5)
Dylan was excellent! He called to let me know he was on his way, and he arrived at the time he said he would. He was very helpful and professional, suggesting advice how to avoid future problems, offering a fall time inspection and maintenance fee/option (that I plan on using); and cleaned the outside of the AC. I will deffinitely ask for him again.

Review 42 (2024-08-02 - Rating: 5)
Dylan was very nice, friendly and professional. He gave us the best solution for our needs. I would highly recommend him and 911 Mechanical to anyone else.

Review 43 (2024-09-23 - Rating: 5)
Excellent service. Excellent service tech. Great job. 100% would recommend 911 for furnace, air conditioner and hot water heater. Thank you

Review 44 (2024-10-11 - Rating: 5)
This my second time having them come and put a new thermostat at my house. Both times the technician was quick and thorough. I highly recommend them.

Review 45 (2024-07-18 - Rating: 5)
Edward Barry from 911 Mechanical did a great job fixing our air conditioner! He was respectful, and knowledgeable. I would definitely work with 911 and Edward again!

Review 46 (2024-10-03 - Rating: 5)
Dylan was great. Helped fix a few issues I was having and answered all of my questions. Highly recommend.

Review 47 (2024-08-13 - Rating: 5)
When the oldHVAC was pulled, found mildew on wall board adjacent to old humidifier. Delayed installation until repairs with new wall board were completed.Trevor Harris arrived to complete the new Lenox HVAC. He encountered a wiring problem between roof mounted compressor on Friday. He returned on Monday and provided the proper 4 lead wire to get the air conditioner running.He went through steps with new S40 Thermostat with me, much appreciated.

Review 48 (2024-05-20 - Rating: 5)
As a busy retail store when our AC went down on a hot Friday afternoon for half the building it was imperative we find a URGENT solution. I called 911 and the receptionist understood my call for emergency and informed me that there was already someone nearby that could run over and troubleshoot the problem for us. Dylan showed up about an hour later and went to work figuring it out. Dylan was highly professional, polite, and well versed in the unit we had. Unfortunately the part (for an older unit) wasnt available until Monday. First thing Monday morning Dylan was at the store with the new part in hand. An hour or so later and the AC was up and running again. Amazing service, reliability, and pricing. 911 mechanical has definitely earned my business in both commercial and residential heating and cooling.

Review 49 (2024-08-12 - Rating: 5)
Prompt, efficient and quality water heater installation job. Keith and Mike finished the job to my complete satisfaction and their pricing is always competitive.

Review 50 (2024-11-13 - Rating: 4)
Fantastic service!! Every single person that was involved was professional and knowledgeable. Will definitely recommend

Review 51 (2024-08-28 - Rating: 5)
I needed one final thing done after my furnace was installed, showed up on time, was super friendly, and made sure everything was perfect before he left. 10/10 would reccomend.

Review 52 (2024-04-29 - Rating: 5)
Joe and Nate were so efficient, friendly and knowledgeable and conscientious . It was so nice that they kept me updated about progress. Strong work ethics were well appreciated by me. They answered all my questions and took care that I understood the instructions on how to manage the equipment when it was all installed. They also ensured that I understood all the paperwork. Cleanup was thorough and spotless when they left. There was one more person that came a little later. I’m sorry but I can’t remember his name. Jason maybe? Thankyou so much everyone! Well done!

Review 53 (2024-11-05 - Rating: 5)
Very knowledgeable, congenial, he went out of his way to explain the conditions regarding the heat and humidity in my home. Highly Recommended!

Review 54 (2024-10-03 - Rating: 5)
Ed was friendly, professional, on time and very thorough. This is the experience that I’ve had with all 911 Mechanical Heating-Cooling employees that I’ve come in contact with. I highly recommend them for all of your HVAC needs.

Review 55 (2024-06-19 - Rating: 5)
911 Mechanical is my go to company for any heating and cooling issues. I have had Chris at my house for repairs and yearly maintenance … absolutely a great guy to work with! Thanks Ed and team for your great service!!

Review 56 (2022-03-27 - Rating: 5)
My entire experience with 911 Mechanical was amazing from start to finish. Vince was great, recommending 3 units and giving me the benefits of each. Kelly helped me out with scheduling. Aric and Lonnie did an awesome job on the installation of my new Carrier AC unit. Thank you 911 Mechanical!

Review 57 (2024-07-17 - Rating: 5)
Heating cooling technician Dylan was actually superb, very pleasant, professional, knowledgeable and on time before scheduled time also cool guy with a great demeanor I can definitely recommend Dylan any day, keep up the good work Mr Dylan the service technician!, 911 mechanical

Review 58 (2024-09-09 - Rating: 5)
Dylan gave me a complete update on our units after he repaired them. Answered my questions and made my. Ext maintenance appointment.

Review 59 (2024-04-04 - Rating: 4)
I purchased heating and cooling units about 3 years ago. Ive called them twice.And everytime they were at my door responding to my complaint that next morning. Their service guys are very nice and respectful. Especially Dylan Johnson he explained to me what was going on with my furnace.

Review 60 (2024-07-25 - Rating: 5)
Called 911 Mechianical with a minor issue. Next day Dylan came out to service our system. Very fast and efficient! Highly recommend.

Review 61 (2024-09-13 - Rating: 5)
Aric was thorough and very friendly. He got us up and back running quickly.

Review 62 (2025-01-03 - Rating: 5)
He answered all my questions before during and after leaving us completely satisfied.

Review 63 (2023-10-28 - Rating: 5)
Great company to work with! Best price for heating and air conditioning when I needed a new system 3 years ago. Told a neighbor about them as he was in need he also bought from 911 Mechanical. This spring my mother-in-law needed to replace her system and 911 Mechanical came through with the best price on a great system. They service department is excellent, on time with appointments and are very considerate of your home and surroundings then they do any work.

Review 64 (2024-07-22 - Rating: 5)
Dylan was great! He fixed our hot water heater and explained what was going on. I would use 911 mechanical again!

Review 65 (2024-05-13 - Rating: 5)
Dylan was professional, extremely knowledgeable, and kept me informed of what he was doing and the results of the tests and evaluations. Without question, one of the best technicians I have had the pleasure to interface with across all service providers.

Review 66 (2024-10-04 - Rating: 5)
Tech did a great job. Very courteous and communicated what services he performed.

Review 67 (2024-03-18 - Rating: 5)
Dylan was very prompt and friendly. He was super professional and took the time to explain our boiler system to me step by step so I could make an educated decision as to what was best for us going forward. I highly recommend!!

Review 68 (2024-08-28 - Rating: 5)
Edward tried literally everything to solve our problem with our AC. He was awesome!! The AC is working great now!

Review 69 (2024-04-19 - Rating: 5)
Fantastic! What a great team, professional, knowledgeable, informative and kind. Thank you so much, Vince, Joe, Justin and Nate! You guys are the best, couldn’t ask for better! Every little detail of the install was done to perfection! If you need heat or cool, call 911 Mechanical! 👍🏻👍🏻👍🏻👍🏻👍🏻

Review 70 (2024-05-03 - Rating: 5)
911 and their employees are top notch. They came out figured out what was wrong with my AC and fixed it right away. The service tech was so polite and friendly, what a first class company! I would highly recommend 911 mechanical to anyone!

Review 71 (2024-08-02 - Rating: 5)
Dylan Johnson & Brian ? were very efficient and friendly. We believe the job was well done!

Review 72 (2024-05-21 - Rating: 5)
Great customer service. Very helpful explained what the problem was and the solution. Appreciated his thoroughness and patience in answering my questions. People are the key to any service industry and it is the reason we continue to use 911 Mechanical.

Review 73 (2024-04-22 - Rating: 5)
Dylan came for an AC unit tune up and a tankless water heater estimate. He was very friendly and tho rough. He went above and beyond to schedule the install of the water heater! Excellent service!

Review 74 (2024-01-03 - Rating: 5)
Punctual, reminder notification, leaves a return number. Dylan is a very friendly and helpful guy. He brought in his tools and was ready for a thermostat or eco.bee error code for consistent re-booting. He stayed a bit longer to obverse the replacement thermostat which led him to do a recheck. Plus Dylan left me the installation manual which I should have received upon the first installation. Great service!

Review 75 (2024-05-04 - Rating: 5)
Great company and great service! Joe and Nate did an excellent job on our install. If you are having HVAC problems, look no further.

Review 76 (2024-02-16 - Rating: 5)
911 Mechanical crew installed a new furnace and air conditioner in our home. Trevor, Joe, Ryland and Justin, the technicians, absolutely provided a great service. They were very informative, courteous and professional. Great company to work with. I will definitely refer 911 Mechanical to my friends and family.

Review 77 (2024-12-17 - Rating: 5)
Keith and Michael did an excellent job. They showed up early on in the window, were friendly, professional and communicative. The communicated both with me and my landlord. Most importantly they got the job in a few hours. I definitely recommend this service.

Review 78 (2024-08-26 - Rating: 5)
Excellent serviceTech took time to review everything and make sure the unit is up to the specs the mfg required

Review 79 (2023-09-10 - Rating: 5)
Very professional, clean and honest company and employees.I’ve used them for two of my homes for repairs and then later when my units were no longer fixable and outdated I used 911 Mechanical for new insulation.We are very happy with the pricing, employees( including the phone receptionist/scheduler) and the installation.

Review 80 (2024-08-20 - Rating: 5)
Michael was fast and so friendly it was a seamless experience and he did an awesome job would recommend to ANYONE

Review 81 (2024-08-02 - Rating: 5)
Arrived within service time window, provided updates while working, and completed repairs as needed in a professional manner. 👍

Review 82 (2024-03-08 - Rating: 5)
Larry? and Keith? I believe were their names. These guys took care of a pex repair I needed done. Mr. Rooter was going to charge me $492 for this repair. I bit my tongue and ushered them out of my house. 911 got the repair done for substantially lower. The older gentlemen of the pair even offered to clean up some minor drywall dust after the repair as well in my kitchen.Only downsides was communication between the office and me. They said they would call the day before to confirm the appt. I called the day before at 4:30pm to confirm it myself as no one had called me that day. Then the repair window was from 10-2 the next day and the guys got here at 2 exactly. Just sort of how this thing goes for repairs of all sorts I guess.

Review 83 (2024-08-02 - Rating: 5)
Dylan was so helpful. He took the time to solve the problem. Thank you again Dylan. I appreciate you!

Review 84 (2023-10-02 - Rating: 5)
Trevor, Joe, and Ryland did an excellent job installing my new furnace and air conditioner! They were on time, fast, efficient and friendly. They explained what they were doing prior to beginning the work and then showed me everything they did and what I could expect. I rarely rave about service men but these three were on it! I would highly recommend 911 to anyone needing a new furnace or air conditioner.

Review 85 (2024-01-15 - Rating: 5)
Dylan is extremely helpful!!! My furnace stopped working on the coldest day of winter, he showed up quickly and fixed the issues so fast. Hopefully I won’t have any more issues around the house, but if I do this company is on speed dial!

Review 86 (2024-04-06 - Rating: 5)
Dylan was the technician responded to my furnace service called to 911 Mechanical. He did a great job fixing the issue and provided me with recommendations of keeping the furnace in a great shape. Highly recommend the 911 Mechanical.

Review 87 (2023-12-05 - Rating: 5)
Dylan from 911 Mechanical came out to inspect a problem with my furnace humidifier. He was very professional and knowledgeable. He quickly investigated the issue and presented me with solution. I would highly recommend for your heating and cooling repairs!

Review 88 (2023-06-28 - Rating: 5)
Trevor, Joe and Keith were great. We had a full system put in, questions were answered during the process and the clean up was awesome. Two more installers showed up during the process to help with such a big job and all worked well together. Thank you to all who worked with us at 911 Mechanical from Vince with the initial order on down for a job well done.

Review 89 (2023-12-08 - Rating: 5)
Dylan was the most knowledgeable person I have ever met in this field. The pleasure of his presence and the feeling of being in good hands is invaluable. Honest and extremely professional. 10/10 service and expertise.

Review 90 (2024-05-13 - Rating: 5)
We continue to be very impressed by 911 Mechanical’s professionalism and how everyone has been so friendly. Especially appreciate Dylan the technician, very professional, friendly and very thorough. We highly recommend this company.

Review 91 (2024-08-30 - Rating: 5)
Needed water heater replaced. They came the next morning got everything fixed.very professional. Would recommend them to anyone.

Review 92 (2023-03-17 - Rating: 5)
We recently had them install a new water heater, repair a clogged drain and install a sump pump. In the past, they have installed a furnace and A/C unit. All jobs were done professionally. I am very happy with this company and would highly recommend them to anyone. In particular, plumber Keith was outstanding and went the extra distance to insure our problem was resolved, much to our relief. He is a credit to this company and is the reason people will do repeat business with you. Great job! Very satisfied!

Review 93 (2024-05-02 - Rating: 5)
Fully satisfied with the installation of replacement hvac units. Reasonably priced and paid attention to details to ensure a successful job. I have no problem recommending 911 and their crews.

Review 94 (2024-01-11 - Rating: 5)
Aric was fantastic when he came out to our home to diagnose our furnace. He was professional, thorough and explained everything. 911 mechanical has gained a customer based on this service call. Thank you so much Aric!

Review 95 (2024-06-09 - Rating: 5)
Dylan was very professional and went above and beyond to make sure everything worked! He’s a great asset to your company!

Review 96 (2023-05-09 - Rating: 5)
He was amazing. Absolutely amazing. I will be recommending him to everyone who needs any kind of HVAC work, truly. He saved our lives when our landlord wasnt going to replace a furnace that needed to be CONDEMNED. My family was slowly dying because my landlord wanted to be cheap, but Trevor didnt let him, he installed it anyways. A true human being with amazing morals. Love you!!

Review 97 (2025-01-07 - Rating: 5)
Terrific and friendly service. Absolutely expert.

Review 98 (2023-10-10 - Rating: 5)
Trevor and Riley did a great job installing our new furnace and air conditioner. They were very professional, knowledgeable and thorough in getting a big job done. I would recommend them to anyone.

Review 99 (2024-08-26 - Rating: 5)
Chris was very thorough and made sure everything was working well for us.

Review 100 (2023-11-03 - Rating: 5)
The guys at 911 mechanical were great!! They encountered several problems with my plumbing and made sure everything was working correctly. I would definitely recommend Keith P. and his partner for any plumbing job you would have in your household. If I could give more stars I would!!!

Review 101 (2024-01-16 - Rating: 5)
Aric was extremely kind, professional and very patient with my lack of knowledge. He took the time to explain what the issue was, how it was going to be fixed and even offered additional suggestions for me to think about for the future. Would most definitely use again if needed.

Review 102 (2023-05-01 - Rating: 5)
This company has done service for us twice. They are very responsive and communicate when they will be arriving. Our Tech Edward B was professional, friendly, and did a great job. The furnace is running great. We couldnt be happier.

Review 103 (2023-12-23 - Rating: 5)
Dylan is amazing! He has the expertise to quickly diagnose an issue and get it fixed. Dylan provided explanations that were easy to understand and has a friendly disposition. I couldn’t be more impressed with Dylan’s service.

Review 104 (2024-04-03 - Rating: 5)
Dylan was extremely knowledgeable and walked me through the issues my furnace was having. He made the necessary fixed and provided a fair quote for a new furnace system.

Review 105 (2024-07-18 - Rating: 5)
Dylan was an excellent technician. Very fast, very friendly, and very knowledgeable!

Review 106 (2024-06-03 - Rating: 5)
Dylan Johnson ( HVAC service technician ) was very honest , professional and provided excellent service . I would strongly recommend 911 furnace because of my experience with this technician.

Review 107 (2024-12-28 - Rating: 5)
Aric arrived within 2 hours of my request for service. He quickly identified the problem, made the repair, and reviewed with me what was done. Service was still covered under my warranty..

Review 108 (2023-10-23 - Rating: 5)
Dan was on time and inspected our furnace as we always do each year. Dan also replaced our humidifier element and ran the furnace to ensure everything was working properly. Dan was great to deal with and a nice guy as well. I will highly recommend Dan as well as 911Mechanical.

Review 109 (2024-06-28 - Rating: 5)
He kept me updated with his eta, great customer service and was able to fix the problem with my ac unit.

Review 110 (2024-01-15 - Rating: 5)
I called due to my furnace not working on a very cold day. The technician was at my house in less than an hour! Trevor was professional and courteous. Highly recommended!

Review 111 (2024-07-23 - Rating: 5)
Had Chris come out to fix my AC. Fixed my problem! Would DEFINITELY recommend this company and Chris.

Review 112 (2023-07-26 - Rating: 5)
The 911 team worked on an issue with my air conditioner, specifically a warranty coil replacement due to a blockage. The team was incredibly professional, timely, and provided exceptional value. They diagnosed the issue on a Friday and installed the new coil on a Monday. I could not have asked for better.

Review 113 (2024-07-23 - Rating: 5)
Dylan was great, got my AC back up and running within an hour! Thank you Dylan!

Review 114 (2020-08-14 - Rating: 5)
Absolutely incredible service. They replaced upstairs and basement furnaces, ac coils, and compressors. Extremely knowledgeable quote followed by an awesome team of 4 that knocked out the work in one day. Very respectful of our home and took great care when moving the equipment. I had to rush over to the hospital due to my wife needing an emergency surgery during the install. When I returned, the work site outside was cleaner than when they came, doors which I had removed were rehung, and everything was in its place. I was so impressed. Quality of the work from the fittings, exhaust piping, to the duct routing and sealing is top notch. When I checked my electricity consumption, both new AC units running was less than one of the old units. Huge improvement! And quiet! Bottom line: This company does a great job at hiring, training, and retaining top professionals and they will do an incredible job for you. I am very happy that I chose them to conduct the work. Highly recommend!

Review 115 (2022-07-18 - Rating: 5)
We had a new furnace, air conditioner and thermostat installed. The technicians were very professional, courteous and knowledgeable. They arrived on time and completed the work in only 1/2 day. They did a great job cleaning up and removing the old furnace and A/C. I would highly recommend 911 Mechanical. They did excellent work at a very competitive price.

Review 116 (2023-07-31 - Rating: 5)
Trevor and assistant were extremely informative, explaining to me everything along the process of installation. Trevor was very polite and professional. He followed up with me on all questions and completed all tasks according to my expectations. He went the extra step when needed.

Review 117 (2023-11-08 - Rating: 5)
HVAC removal and new install, Trevor, Riley and Keith did a fantastic job, very knowledgeable, considerate and helpful with the system and Thermostat. Cleaned everything up also, very happy going with 911 Mechanical

Review 118 (2022-09-06 - Rating: 5)
911 came out after my 31 year old AC unit went out. Changed capacitor and unit started but didnt last. Installed a new unit and were extremely professional. Cleaned everything up after and installed all new coil and wiring around my 30 foot arborvitae after I removed one of them. Could not be more pleased with everything. Will highly recommend them and obviously will always use them if needed in the future if there are any more emergencies. Bill, Trevor and Joe were great. Eddie has always responded quickly and professionally, going above and beyond every time.

Review 119 (2024-04-18 - Rating: 5)
These guys were great! From getting the quote, to scheduling, to installing. Even Kelsea in their office was so helpful and kind.

Review 120 (2023-12-08 - Rating: 5)
Customer service is impeccable. Dylan goes above and beyond. More people should model his ethic and ability to help a customer comprehend what’s going on . Thanks Dylan!

Review 121 (2023-11-17 - Rating: 5)
So glad that I chose 911 Mechanical for upgrading my downed air conditioning units! They were professional, more than helpful with information, arrived when expected and even tidied up with a broom. I will continue to use this company for yearly maintenance and future needs!Dan serviced the annual check up for our AC unit in the spring & furnace in the fall. He is beyond thorough, friendly & on time.

Review 122 (2023-01-13 - Rating: 5)
Ben came for a routine semi annual check of system and spotted an potential need for a replacement part. He actually left the home and went to the shop to bring it back and repair the unit same day. He is a very kind and knowledgeable man. I would be happy to have him back here for future service calls.

Review 123 (2024-06-12 - Rating: 5)
Dylan was excellent! Very friendly, professional, and knowledgeable. I would definitely recommend 911 Mechanical.

Review 124 (2024-07-17 - Rating: 5)
Dylan did a great job! Very quick and professional.

Review 125 (2022-05-18 - Rating: 5)
We had an ac unit installed and they performed service on the unit and replaced a fuse. They were quick, prompt and same day service. Not only did we have a great installation, on a total of 3 units, but the first time needing service they surpassed my expectations. Great follow up by the office staff as well. Thanks Ben and Ashton

Review 126 (2023-10-27 - Rating: 5)
Hello, just had a great HVAC check up by the 911 team. Appreciated the advance phone call to confirm the arrival time. Tech arrived as scheduled and completed the HVAC check up in a professional and timely manner. Feel confident and ready as we head into the winter season. Thanks 911 team!

Review 127 (2019-11-24 - Rating: 5)
Eric was fantastic! On time and very efficient. Very pleased with his service!Edward came out the second time and made a great effort to resolve my heating issue. Very polite & professional.THIRD TIME was the fix after Mike said my furnace had an issue the year it was built. Eric came with boxes of parts under warranty, thank God! Now I have heat that is running great.THANKS TO ALL OF YOU!!!

Review 128 (2023-09-12 - Rating: 5)
Edward Barry was awesome! He communicated well, arrived on time, was friendly, respected our home by wearing shoe covers, performed the inspection efficiently and was just a top notch technician! Well done Edward and 911 Mechanical!

Review 129 (2024-01-19 - Rating: 5)
Very respectful, very quick, would definitely call again. Pricing will obviously depend on what’s needed but they get you an estimate on-site from their office. Thanks again for giving me my heat back.

Review 130 (2022-09-02 - Rating: 5)
Very professional and impressed with the overall install of our new furnace and ac unit. Job was left clean and the installers were great. Trevor Harris HVAC install specialist did an overview on all the items installed and was very through. Would highly recommend 911 Mechanical.

Review 131 (2021-02-05 - Rating: 4)
The technician was on time. He correctly diagnosed the issue, left briefly to pick up the necessary replacement part, returned promptly, and got our furnace up and running! He was very nice, and responsive to questions.We did have a subsequent issue with our water heater that I dont believe was directly related to his service of the furnace.Overall, a very good service experience!

Review 132 (2023-02-07 - Rating: 5)
We had a small electrical fire in our furnace and needed to replace it. The unit was 20 years old. We had quotes anywhere between $6k to $10k. 911 Mechanical right off the bat informed me there has been problems with my unit and said the manufacturer will buy it in the form of a credit on the new unit. They gave me everything I wanted for $3,300! They were in the next morning, quickly and professionally installed and were out! This type of customer care just does not happen any more, except for this company. THANk YOU SO MUCH!

Review 133 (2024-12-05 - Rating: 5)
Aric took the time to explain everything he was doing and why it was necessary for the maintenance of the system. Great experience.

Review 134 (2023-10-24 - Rating: 5)
Dan was great. Professional, he answered my questions and was very pleasant to converse with. I have been pleased with 911 Mechanical (have used them several ims for maintenance) and would definitely recommend them!

Review 135 (2024-10-18 - Rating: 5)
Chris was amazing. Timely, professional, thorough, and kind. He is great at his job but also was nice and treated us with care. Would highly recommend.

Review 136 (2024-09-16 - Rating: 5)
Excellent work. Very knowledgeable!Exceeded my expectations!!!

Review 137 (2022-09-07 - Rating: 5)
Chris, the technician, was all the things a good tech should be. He called to give an arrival time and was prompt. he introduced himself, and was congenial. Putting on shoe protectors showed respect for my property. He understood the problem and quickly made corrections, showing me, and explaining the situation. He addressed all of my concerns. He is no. 1 on my list if I should need any more service.

Review 138 (2024-10-22 - Rating: 5)
Prompt arrival, efficient and clean service under warranty concern.

Review 139 (2024-03-15 - Rating: 5)
Edward was friendly and knowledgeable with my system.Had my heat functioning in a short time.Highly recommend 911Mechanical and Edward, of course.

Review 140 (2023-12-19 - Rating: 5)
Service appointment is always made on time and the services provided keep our system in good running condition. We are happy customers over the past 15 years!

Review 141 (2024-07-25 - Rating: 5)
My husband and I did the research, made the calls, talked to more than one place. Do not waste your time searching, this is the only place you need to be dealing with. They have amazing service and very fair pricing. They didn’t try to sell us anything we don’t need, and in comparison to the others, they did not over inflate the costs. That was our first sign that we were dealing with an honest company. From start to finish the experience was great. We had a new AC and furnace installed at our home. Everything done within a day and so clean. They have since answered any other questions we have had and truly went above and beyond on some details. We are very grateful to everyone involved. 10/10 all day!

Review 142 (2022-08-23 - Rating: 5)
Justin and Jeremiah were very professional and courteous. Justin kept us informed on progress throughout the day and gave all necessary demos at the end. Job done very cleanly and on time. Sales person Vince was very helpful and supported throughout the process.

Review 143 (2022-05-21 - Rating: 5)
Ben, is friendly, and represents 911 Mechanical very well. His customer service is exceptional! Ben’s knowledge of A/C system maintenance was demonstrative through his communication/explanation of the problem with our system. Lastly, but most importantly, our system is fixed! The overall service was satisfactory and made it easier to pay for the service provided. It was worth it. Hopefully 911 Mechanical has an employee recognition program and hopefully they see the exceptional qualities in Ben that my family and I observed.BrownLMay 20, 2022

Review 144 (2024-12-03 - Rating: 5)
They arrived earlier than planned. Tech was extremely efficient and explained everything..

Review 145 (2024-02-13 - Rating: 5)
911 Mechanical performed seasonal maintenance on our Carrier furnaces and Navien tankless water heaters. Aric the service tech was prompt, knowledgeable and provided helpful tips on enhancing the systems performance.

Review 146 (2024-04-05 - Rating: 5)
911 Maintenance has been a great company to work with over the last year. Good communication and very professional service people! Thank you!

Review 147 (2023-08-12 - Rating: 5)
Great Company That Provides Great Quality Service with Fair Prices. I have used 911 for large projects and small. They can handle both. Give them a call!

Review 148 (2024-02-14 - Rating: 5)
Great company to hire. Fair prices, great staff on site and office. It doesn’t get better than 911 Mechanical. Highly recommend

Review 149 (2020-12-27 - Rating: 5)
I had a new furnace installed in addition to a coil for a new central air condenser later in the spring by 911 Mechanical. Initially had an issue on first night after installation of furnace; we awoke that next morning to find we had no heat. One call to Vince who initially gave me the estimate and he sent out a technician by the name of Jeff who was clearly a veteran in the industry within 2 hours. He evaluated the install performed by two other technicians, successfully fixed the problem within a few hours. I needed help with claiming my furnace warranty I realized I had on the old furnace and Kelly at the office responded on Christmas Eve with what I needed. Excellent service even after the sale is what is most important to me as sadly today this is no longer as common as one would (should) expect. I highly recommend this company for any heating and air needs!

Review 150 (2020-01-15 - Rating: 5)
Called and Chris came out when he said he would be there. Very knowledgeable and presented us with options that helped solidify us using 911 mechanical.The office staff took good care of me also explaining when Chris would be out. Keep up the good work!

Review 151 (2024-06-05 - Rating: 5)
Dylan was amazingI will only use him when he comes out to our houseKristina

Review 152 (2021-01-21 - Rating: 5)
We had 911 Mechanical install our entire Heating and Cooling system, as well as, the plumbing in our New Construction home. They were very professional, knowledgeable, polite, and patient with us throughout the process and this was a refreshing contrast to other contractors. If your desire is to work with a contractor that prioritizes giving you the right solution, at a fair price with courteous support then you’d be best served by giving them a call!!!!

Review 153 (2024-05-16 - Rating: 5)
Chris did a great job for us. Very friendly and explained what he was doing.

Review 154 (2020-07-11 - Rating: 5)
I have used 911 since buying my house a few years ago. All the employees from the young lady who answers the phone to my service tech are wonderful. Eric has been doing my yearly checkups for a few years now. I enjoy seeing him because he is professional and knowledgeable about my furnace and a/c. I highly recommend 911 and Eric because they really care about clients.Additional:I was sweating to death during the 90+ temperatures. C/A was working but not cooling. Eric fixed the problem in no time. 911 is awesome.

Review 155 (2022-05-20 - Rating: 5)
Technician been came out to my house and helps me with what seemingly wasnt impossible repair. Ben has many years experience and his knowledge fire passed my expectations he was able to get my problem fixed in a fast manner and saved me what Im sure would have been a very expensive to fix elsewhere. I would recommend not only him as a technician with the company 911 all together

Review 156 (2022-05-03 - Rating: 5)
911 Mechanical did a excellent job of installing my new hot water tank. The service tech Ben did a good job and was on time and professional . Took less than an hour to complete the work .I would definitely use them again and recommend them to others.

Review 157 (2020-10-03 - Rating: 4)
Just had our furnace repaired, a draft inducer motor was replaced. After almost an immediate follow-up...they were able to provide a very reasonable fee. The Technician was great....very knowledgeable, professional and fast.I would certainly recommend them...and look forward to working with them for our future renovation projects. :)Huntington Woods resident.

Review 158 (2024-11-11 - Rating: 5)
Edward was awesome. Thank you very much

Review 159 (2024-09-23 - Rating: 5)
The service was professional. Tech was very knowledgeable.

Review 160 (2022-12-27 - Rating: 5)
My water heater broke right before Christmas Eve. I called 911 mechanical and Ed and Keith showed up to my home. They ended up needing a part to install the water heater, so they had to visit several stores to find it despite terrible road conditions. I was nervous that I’d be without hot water for several days due to the Christmas Holiday. These gentlemen worked tirelessly to install my new hot water heater and it turned out great. I can’t thank them enough! Highly recommend 911 mechanical!!!

Review 161 (2023-11-09 - Rating: 5)
Everything you could as for in an HVAC company. They were fast, responsive, answered all of my questions and the price was fair. Will definitely use them again.

Review 162 (2020-07-08 - Rating: 5)
Eric was very knowledgeable. Our AC was not working since last week. We called and scheduled the appointment. Eric came this morning, he was on time and was very courteous, he fixed the issue in less than an hour. Would definitely recommend 911 Mechanical for AC/HVAC issues. Great Service.

Review 163 (2020-10-12 - Rating: 5)
Edward was professional and timely. Being a new homeowner he was answered my question in depth to ensure that I had a good understanding of the current condition of my furnace. He provided me with recommendations to keep the furnace working. I highly recommend the company and thanks Edward for being so thorough!

Review 164 (2024-10-01 - Rating: 5)
Dylan was by far their best tech. Prompt, courteous, knowledgeable and thorough.

Review 165 (2022-09-09 - Rating: 5)
They were on time. Very professional. He answered all of my questions and was so kind he leveled out the AC in the back yard for us. Thank you so much. We are very pleased with not only the value but how amazing your people are.

Review 166 (2023-04-14 - Rating: 5)
Installer were on time and setup before install was excellent. Installer was organized and professional with install and operation of my new furnace, humidifier, filter system and thermostat. 5 stars

Review 167 (2020-10-16 - Rating: 5)
My experience with Jeff was nothing short of amazing. He was friendly, knowledgeable & an overall joy to be around. He thoroughly explained his scope of work & I am totally satisfied with the results. Without question, I’d recommend 911 Mechanical to a friend.

Review 168 (2024-06-07 - Rating: 5)
Very professional. Did an excellent job of explaining everything to me. Cleaned up after he was finished.

Review 169 (2024-04-08 - Rating: 5)
911 is my HVAC “go to team” as they always provide too notch service. Recently Dylan performed routine maintenance for my AC, Furnace and tankless hot water system. Super happy with the results. 911 Mechanical should get 6 out of 5 stars, highly recommend this company for all your heating and cooling needs.

Review 170 (2024-09-17 - Rating: 5)
Dylan came to the house very professional and prompt. He was able to restore our AC units with 20 minutes! High recommended!

Review 171 (2022-04-10 - Rating: 5)
911 Mechanical was very proactive and professional in scheduling a specific time slot (first appointment between 8-9 a.m.) for a HVAC system repair. Edward Barry called ahead the morning of our appointment to confirm time of arrival and was very thoughtful in wearing shoe coverings to keep our floors and carpet clean. He fixed exactly what he came to do and we are very satisfied!

Review 172 (2024-08-02 - Rating: 5)
Edward was great, did a good job of explaining things and fixed an annoying squealing sound.

Review 173 (2021-01-06 - Rating: 5)
I came home from work yesterday, and my thermostat read 86 degrees in the house (and it was set at 74 degrees). I panicked (because I have dogs), and set out contacting every HVAC company known to man. 911 Mechanical Heating and Cooling was the company that could come out the soonest, BUT I also looked at their Google reviews and saw all of the great recommendations for this company. So I booked the appointment with them. Aric was amazing! He was super professional. Wore a face mask and the protective shoe coverings. And he walked me through the entire job, what he was looking for. What he found. Explained the part that needed to be replaced. Taped up some wires that my lawn maintenance company had knicked. I was so glad that I chose this company, and asked for a business card so that I can call them first should I have any HVAC problems in the future. I highly recommend and will definitely be referring them to friends and family! I was also greatly surprised with the cost for a/c repairs. It was much less than I had anticipated!Update: 12/17/20: My furnace was making loud noises. I couldve called any HVAC company, but remained loyal to 911 Mechanical after the amazing service they provided over the summer with my AC unit. Aric came out again, and it turns out that I needed a motor in my furnace replaced (which would temporarily hold the furnace together for a year or two), or I could replace the furnace all together. I opted to replace the furnace all together. I swear, Aric is amazing, and walked me through everything as far as the pricing and what to expect. The installation crew that came out were nice. They showed up on time, and went about the job (it was about a 3.5 hour job), and called me out after it was done and went over everything with me. The company itself is also super proactive about paperwork and sending in the rebate info for DTE and Consumers Energy. All on all, it was another great experience! Thank you Aric and crew!!! 😀

Review 174 (2025-01-06 - Rating: 5)
Fast, professional and all around pleasant

Review 175 (2022-08-22 - Rating: 5)
While using my home warranty service for HVAC repair, they sent a contractor that gave a wrong diagnosis and refused to return my calls for days. Plus I was charged $ 75. I waited 1 week with no air.I have used 911 Mechanical before and I saw their magnet on my furnace. I reached out for an estimate, told them my situation, set an appointment, and my AC was fixed!Where as the other company told me that it was the motherboard ($700), this company diagnosed it as a bad contact switch ($95 ).Thanks to the service tech Christopher and the service desk Ash.I would GLADLY recommend this company.T. BrownUS Army

Review 176 (2024-07-12 - Rating: 5)
Excellent work installing hot water heater. Very expert and friendly technician.

Review 177 (2023-07-20 - Rating: 5)
Honest company, responsive, we have now used them for new hvac on 3 different homes and will continue to use them. They do not work off commission, so what you want is what you get at market value price. Recommend to anyone

Review 178 (2024-12-07 - Rating: 5)
Just wanted to thank Edward for coming out to fix our heat on one of the coldest days we have had. He was extremely professional and got to the problem with in 5 minutes of looking at my furnace once thanks again

Review 179 (2024-10-15 - Rating: 5)
Great Service, Great Pricing, newest technology, amazing furnace and Heat Pump. Works much better than my last one. Thank you!!

Review 180 (2022-01-13 - Rating: 5)
Fair price for a furnace cleaning. Service tech was prompt, friendly and was able to get our heat working without any additional charges. I will use 911 again for my furnace cleanings and will also use them for my central air service in the spring.

Review 181 (2018-12-02 - Rating: 5)
Ive known Alex the owner for quite some time and I have had him do numerous and varied jobs for me with heating and cooling with my different properties. He has always delivered a quality service to take care of my property. Always responsive and as always been Fair .I cant ask anything more from a Tradesman technician.

Review 182 (2017-09-22 - Rating: 5)
I called a couple different contractors to get a quote for a furnace and air conditioner replacement and they came in at the best price. So I Purchased a Carrier brand from them because thats what I had before and it lasted about 27 years. On the day of installation the guys came out and were friendly and professional, they introduced themselves and shook my hand before they got started. They were also very clean, they laid down blankets throughout the whole walk path and down through the basement to ensure the floors didnt get dirty. As they worked I watched over their shoulders and they were nice enough to explain to me what they were doing so I got a free education out of the whole process as well. Furnace and AC are running just fine. Nice job guys ill be sure to recommend them to others who need their services.

Review 183 (2019-11-01 - Rating: 5)
Great job by Edward. I greatly appreciate him letting me observe him and he explained what he was doing. Not sure however if its company policy to not inspect the heat exchanger or clean the blower motor or cage but I would have liked to have seen that done. Overall I am pleased with the service.

Review 184 (2024-04-24 - Rating: 5)
Dylan J. listened to what was the problem happening, thoroughly went through the various programs to reset the thermostat to get it in the proper working mode, and then he explained his solutions to me. Thank you, Dylan!

Review 185 (2020-06-29 - Rating: 5)
Aric is extremely professional and knowledgeable. He showed up on time as expected, addressed the issue, and provided me with the explanation as to how the damper failed. Luckily, we are under warranty and hopefully this solved the issue. I recommend using 911 Mechanical for your heating and cooling needs. They are true to their word. Big thanks to Mike the Service Manager as well!

Review 186 (2019-03-22 - Rating: 5)
After 40 years of service, my houses original furnace finally kicked the bucket a few weeks back. since it just wasnt worth putting $400 in parts into a 40 year old furnace that will just have other parts break down soon, i opted for a complete new one. these guys came out and did a spectacular job replacing it with a much more efficient unit. they were prompt, their prices were competitive with other quotes i got, and they were polite and professional over the phone and in person. i will be giving them a call in the future when my old AC unit eventually dies.

Review 187 (2024-09-27 - Rating: 5)
Bryan and Ari spent 4.5 hours making sure my AC was working after replacing the condenser. I’m grateful and happy to have the problem addressed and resolved.

Review 188 (2022-08-05 - Rating: 5)
Amazing and fantastic. Ed and his team are amazing. They were on time, clean, & most of all efficient. Would not think about calling anyone else. They stand behind their product and their service. 911 Mechanical was recommended by a friend to me, and they are the only ones I will recommend from this point forward.

Review 189 (2023-12-19 - Rating: 5)
Excellent quality and professional service. Class act from Trevor and his team. Vince was terrific and as a disabled veteran They really took care of business. 5 Star Service and I would highly recommend 911 to any one in need of their services.

Review 190 (2023-10-05 - Rating: 5)
Ive been using 911 Mechanical for a new number of years now and theyve always been great! They did a new AC install a few years ago and I have them out to do AC and furnace tune ups each year. Theyve been nothing but professional and courteous.

Review 191 (2024-10-30 - Rating: 5)
Quick and diagnosed issue quickly! Great communication as well!

Review 192 (2024-09-13 - Rating: 5)
Service Tech Aric K. was friendly and helpful.

Review 193 (2024-07-03 - Rating: 5)
Our technician was friendly and found the problem shortly after arrivingWould recommend 911 to all my family and friends