Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Long beach, California

Address: 1327 E 4th St Unit 1, Long Beach, CA 90802, United States

Phone: +1 562-528-3460

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-12-28 - Rating: 5)

    I have nothing but ample thanks and gratitude for the technicians Matthew (and I believe the other techs name) Ryan who came out and literally saved my kitchen from flooding. What started out as what I believed was a clogged garbage disposal at 8;30 pm quickly became nightmare due to the plumbing stack (shared plumbing through one pipe among multiple units in my condo). As someone the floor above me turned on their water in the kitchen, dirty wastewater from the pipes began to rise in my sinik and overflowed onto the counters and the floor. Thankfully, Matt and Ryan arrived just as the water hit the floor and helped me alert the neighbors to stop running any water and went right to work. They were there for several hours and removed the clog and helped me clean up the mess-completely saving the day and what would have been an insane amount of damage to the floors. Thank you again for such quick and responsive service. Oh and they didnt charge an additional fee for coming out after regular business hours or emergency service which was also amazing. Fully recommend Roto Rooter Plumbing without hesitation for all of your plumbing and water damage needs.

  • Review 2 (2024-09-27 - Rating: 5)

    I had the pleasure of working with Ian and Zuly. I needed to have my shower fixed as it was not draining correctly. They were knowledgeable about the situation. Ian was effective and thorough in clearing the drain and proactively provided me with information about a softener to prevent calcium buildup.They also showed up on time and wore booties to prevent tracking outside dirt inside my home. Would recommend and use them for any plumbing services.

  • Review 3 (2024-12-21 - Rating: 5)

    Jose C. Was very helpful and thorough. He found the problem quickly and offered a solution with no pressure for extra unnecessary work. Would definitely call him again!

  • Review 4 (2024-09-29 - Rating: 5)

    Ian and his co workers did an outstanding job clearing up th water overflow at my salon and got our business running in no time. I would recommend him and his team to anyone. They are good people with great attitude.

  • Review 5 (2024-11-04 - Rating: 5)

    Called Roto Rooter and dispatched Michael to fix our water heater pilot. I’m extremely satisfied with his service because he went above and beyond his duty. He took the time to call the manufacturer and to see if we still had warranty on the parts which he ultimately saved us hundreds of dollars. He genuinely took care of us and valued his work ethics, a character you hardly come across nowadays. I highly recommend him and he is an asset to Roto Rooter. He’s definitely a KEEPER!

  • Review 6 (2024-11-12 - Rating: 5)

    Michael and Brian of Roto Rooter fixed our clogged toilet, changed the flapper and the fill water valve in a short time. They were professional, cleaned up after the work was done while Michael explaining to us in detail the issues we were having with our toilet. We will be calling them for all of our future plumbing needs. Thanks guys.

  • Review 7 (2024-10-03 - Rating: 5)

    Roto-Rooter was very helpful with my plumbing issue. Ian and his colleague did a great job addressing the problem and fixing the issue. They additionally dropped down the price to a reasonable amount. I would recommend their service.

  • Review 8 (2024-10-01 - Rating: 5)

    Ian and Zuli were prompt and friendly. They got right to work and were able to clear my drain. I can see that Ian is a good trainer and Zuli was eager to learn. I would definitely ask for him for any future plumbing issues and recommend this service.

  • Review 9 (2024-10-09 - Rating: 5)

    Ian and Zully quickly resolved my dishwasher draining issue with professionalism and efficiency. Their expertise and friendly service made the whole experience hassle-free. Highly recommend!

  • Review 10 (2024-11-12 - Rating: 5)

    Michael was fantastic! He was very clear with me throughout the process, and was thorough on ensuring he solved our issue. Highly recommend.

  • Review 11 (2024-09-13 - Rating: 5)

    Noah was tremendously professional. Excellent communication and timely and thorough repairs. I will absolutely be keeping his information on hand for next time and highly recommend. Thank you again 👍

  • Review 12 (2024-09-19 - Rating: 5)

    Ian and Zuly were fantastic! They came in and cleared our pipes of the paper buildup that had our toilet clogged. Ian even showed me the pipes with his snake camera! What a view! Very friendly and respectful of our store and our guests! Thanks for a job well done Ian and Zuly!

  • Review 13 (2024-06-26 - Rating: 5)

    I am now going to be a loyal customer of Roto-Rooter. I had and issue with the drains that required a professional snake. They came out, were very thorough and honest. Completely trustworthy and professional. I also found their prices to be very fair for the excellent and quick service that they provide

  • Review 14 (2024-09-26 - Rating: 5)

    Ian demonstrates exceptional communication skills and work ethic. Its fortunate for any company to have such talented individuals, as they truly represent the organization and its values. Its crucial for employers to recognize and appreciate their contributions to maintain a positive and productive working environment. Thank you, Ian, for your outstanding performance and dedication in completing the job successfully.Non flushable wipes ...thanks tenant.

  • Review 15 (2023-07-01 - Rating: 5)

    My plumbing backed up on the Friday morning of 4th of July weekend just as my family arrived from out of town. Marquise showed up so fast and had thoroughly diagnosed the issue and what needed to be done within maybe 10 minutes, explaining it in a way that assuaged all my stress. He then worked very thoroughly through the afternoon heat in my very not well air conditioned 1920s bungalow (I’m still so sorry) to fix the problem so we wouldn’t have to go to a hotel. He literally had to remove my whole toilet, and pulled a whole root system from my pipes, and had the issue fixed and the place back to normal in just a few hours. He was really professional and personable, and I’m so very grateful! Highly, highly recommended. Thank you so much!!

  • Review 16 (2024-12-10 - Rating: 5)

    Called to have someone look at toilet flushing and weak shower head water flow. Ryan and Matthew talked me through every step in the process, addressed every question and concern, and made sure everything was working well before they left.

  • Review 17 (2024-09-23 - Rating: 5)

    Called and within 2 hours they were there. DJ was very helpful and responsive and the job got done quickly. He left the residents happy

  • Review 18 (2024-06-14 - Rating: 5)

    My first experience w roto rooter service was fantastic! This technician, Lyndon was doing everything that he could do to solve my drainage issue. Done, checked, redone, checked again! He is simply awesome and professional and explained everything that he found problematic and finished the job completely for me to be satisfied!!Thanks again for your great service!

  • Review 19 (2024-07-14 - Rating: 4)

    Technician dismissed customers concerns and insead went right to bathroom to try and fix the issue. In the long run, technician resigned to customers original concern about clean-out lines under house, which resolved the issue. Roto Rooter Inc. needs to revise initial technician/customer conversation to listen to the customer instead of trying to go for the maximum price they can extract from customer; I have this issue every 4 - 5 years and was greatly perplexed to be outguessed on my experiences. The technician was kind and considerate and only charged for the clean-out lines. I was thankful for his resolve. Roto-Rooter Inc. should reassess what is important to the customer. I understand prices everywhere have gone up, but this call was almost three times what it was last time I needed this same service.

  • Review 20 (2024-09-12 - Rating: 5)

    Ian was so nice, knowledgeable and accommodating. I highly recommend his service and I will definitely be calling him again if I have any other services needed.

  • Review 21 (2024-09-16 - Rating: 5)

    DJ arrived quickly and resolved the drain issue is a short period of time. Very friendly and professional. All in all a great experience.

  • Review 22 (2024-09-28 - Rating: 5)

    Noah and Alexi are great very nice guys, and prompt. Definitely use them in any event I would need their service.

  • Review 23 (2024-10-05 - Rating: 5)

    Good experience, and really polite had my elderly mother visiting for the week and we really had good conversations with and honest straight forward attitude made a tough situation like a plugged sewer easy to deal with!

  • Review 24 (2024-10-30 - Rating: 5)

    Great work overall and the various workers, starting with Manny to the others that arrived, had very goodcustomer service skills.

  • Review 25 (2024-07-10 - Rating: 5)

    Same day/hour service. Problem diagnosed & serviced plus main line scoped for root intrusion and recomendations discussed. Professional, friendly & timely. Thank you Chris & Lance!

  • Review 26 (2024-09-29 - Rating: 5)

    Great service-did exactly what he said he was going to do. Cleared our lines with no problems

  • Review 27 (2025-01-04 - Rating: 5)

    Another company quoted me $3300 to fix a drain problem. My great Roto Rooter technician fixed it for under $600. Great job by a great guy.

  • Review 28 (2024-09-09 - Rating: 5)

    Excellent service. Technician was thorough professional and friendly. Highly recommend.

  • Review 29 (2023-08-13 - Rating: 5)

    Mason was extremely cordial, respectful and professional.Not only did he save us from a night of heartache from both toilets backing up, he answered all of my questions so thoroughly which helped me understand how the plumbing of my house works. This in turn helped me make an informed decision on the solution options available to me and the associated risks.Considering this was an emergency call, I found the cost to be reasonable for such quick and professional service.When he found the issue to be less catastrophic than he initially thought, he was able to complete the service for less money than initially quoted. This speaks volumes to his trustworthiness.Five stars from me!

  • Review 30 (2024-11-07 - Rating: 5)

    Great work and done quickly. Glad they have a veteran discount. Friendly

  • Review 31 (2023-10-19 - Rating: 5)

    Noah was amazing. He came out promptly even after hours, quickly diagnosed the problem, and explained the available options. He went over the process carefully and thoroughly and made us feel very comfortable about making the best decision. Noah gave us a top notch job performance at a very reasonable price. Roto-Rooter is super lucky to have such a quality professional as Noah. Thank you!

  • Review 32 (2023-10-24 - Rating: 5)

    I had a plumbing emergency on a Sunday, actually, two plumbing emergencies, and this company came through for me. The technicians they sent were of top quality, polite, professional, and they did the jobs perfectly. They give a firm estimate, and they hold to it, the pricing was fair, and the work was exceptionally good. I was impressed by the fact that they do the work well and keep their word, and you can’t ask for more than that. I highly recommend them.

  • Review 33 (2023-10-26 - Rating: 5)

    Noah was the plumber that came out to service our plumbing issue. He was very professional and seemed quite knowledgeable. He was informative and patient with our questions. He was polite and even reassured that he had no problems with us watching as he worked. The job was pricey, but he seemed honest in explaining the reason for it. All in all, Noah was pleasant, courteous, and he got the job done.

  • Review 34 (2024-09-11 - Rating: 5)

    I recently hired Ian to fix a clogged tub and was thoroughly impressed with the entire experience. From the moment I called, he was responsive, courteous, and able to come quickly. He arrived on time, fully prepared with all the necessary tools and parts. He put on protective shoe booties every time he came inside.The work was done efficiently and with great attention to detail. Not only was the clog fixed perfectly, but Ian also took the time to explain what caused the issue and gave tips on preventing future problems. Their rates were fair, and there were no surprise charges. I also appreciated how he cleaned up afterward, leaving my space neat and tidy.I highly recommend Ian for anyone in need of reliable, professional plumbing service. I will definitely be using him again in the future!

  • Review 35 (2024-03-22 - Rating: 5)

    Ian and his team showed up right when we were expecting them, got to business upon arrival, and had everything sorted out quickly. Overall very happy with this visit and will call him again.

  • Review 36 (2023-10-17 - Rating: 5)

    Jorge showed up in the early evening and completely handled our problem quickly. He was knowledgeable and very competent. He was also very patient and communicative with everyone. We felt lucky that he was the one assigned to us because it was evening and he came!

  • Review 37 (2023-10-31 - Rating: 5)

    Noah is the only provider I will use. He’s timely, caring, considerate, calm, and trusting. He also is great at dealing with a crisis. I would highly recommend and feel comfortable with him in my home without me there after a few visits. He’s the best in LA! You won’t find someone else as good, professional, trusting and wonderful as Noah!!

  • Review 38 (2023-10-19 - Rating: 5)

    Noah did an amazing job fixing our toilet and the clogged pipes. He was extremely knowledgeable and was fast and efficient. He shared the repairs he was doing and what should be done in the future. Noah did excellent work. I highly recommend him.

  • Review 39 (2024-03-26 - Rating: 5)

    I am so impressed and happy with Samuel, the plumber, who works for Roto-Rooter.We had an emergency plumbing issue last night and Samuel was sent by his company and did a fabulous job.He is a wonderful plumber and representative of the Roto-Rooter Company.

  • Review 40 (2023-10-30 - Rating: 5)

    Noah at Roto Rooter is a gem. He is a consummate professional. I literally thank the Lord for him. He’s saved us many times and each time done an outstanding job on all levels. His work is of the highest quality. He’s thorough, he sticks with jobs until they have been resolved, communicates every step and offers incite on the future. He genuinely cares for the well being of the people he works with. I can highly recommend Roto Rooter in general. When Noah has brought others from his team on to work they have been great too.

  • Review 41 (2024-03-26 - Rating: 5)

    Ian & his team were friendly, clean & courteous. The work was explained well ahead of signing the quote and all questions were answered. They even wore shoe coverings to not get the house dirty. 👍

  • Review 42 (2024-12-25 - Rating: 5)

    Jose C is the best! Came out on Christmas morning was so pleasant and nice and fixed everything so quickly!!

  • Review 43 (2023-07-23 - Rating: 5)

    Joe and Chris were out here today to make a few adjustments and repairs to our tankless hot water heater. Joes service, demeanor and capabilities are second to none. Lance was able to do all the scheduling and get this fix made quickly over the weekend. Truly appreciate all of the excellent work they have done. Very high recommend!

  • Review 44 (2023-10-17 - Rating: 5)

    Discovered a leak in my bathroom after work. Called several places and Roto Rooter was the only company available to come the day I called. Jorge was the technician. He was professional and courteous. He handled the problem and charged us a good price. I would recommend their services.

  • Review 45 (2023-04-06 - Rating: 5)

    Lance Banks is absolutely incredible! He was kind, professional, honest, and detail oriented. His level of passion, experience, and customer service shined through when we were dealing with a big issue. I don’t know what we would have done without him when it came to our plumbing! I highly recommend working and requesting Lance when it comes to contacting Roto Rooter.

  • Review 46 (2023-10-22 - Rating: 5)

    Ignacio was awesome, very knowledgeable, kind, helpful and went above and beyond in clearing our drain. Roto-Rooters 24 hr service is top notch. Called late Saturday night and they came right out. Couldnt be happier.

  • Review 47 (2023-10-30 - Rating: 5)

    Noah was so great to work with. He arrived very quickly, and helped solve our problem in our kitchen. He went above and beyond to get our problem fixed and explained everything very clearly, so we understood what was wrong. Would have him come back anytime!

  • Review 48 (2024-06-06 - Rating: 5)

    Excellent service. Technician was on time and friendly and made everything easy to understand! Totally recommend! Thank you!

  • Review 49 (2024-01-08 - Rating: 5)

    Honestly the best service and they saved us from what could have been a terrible situation. People say these things happen at the worst time, for my husband and I it really was. On New Years Eve! My husband and I had no plans on going out because I had just gotten out of the hospital the day before from giving birth. So I definitely needed working toilets. On New Year’s Eve our toilets stopped working as did the showers. Terrible timing. Roto rooter was the only company that would come out fast. Roto rooter was at my house within half an hour and he was the best guy for the job. My husband really liked Rogelio, super nice guy, great worker, and professional. The best person for the job. We were super happy and blessed to have Rogelio and roto rooter help us out. So many thanks to them.

  • Review 50 (2023-08-23 - Rating: 5)

    We had our main water line explode during the tropical storm and were left without any water access with small children in our house. Roto-Rooter truly came to our rescue. They had an incredibly competent field manager, Lance, at our door in just hours, and and entire crew there the next day who replaced all our pipes and restored water to our home in less than 12 hours. I am incredibly grateful and am now a roto-rooter customer for life!

  • Review 51 (2024-09-04 - Rating: 5)

    Excellent service. Chris was wonderful and was fast and efficient

  • Review 52 (2024-05-05 - Rating: 5)

    It wasnt that it tho it was knotts last time I went to knotts after 10 years good visit went late towards the night and went on three rides yeh nah it was worth it. 🙌 What an experience after forever woooooo! I remember being 5 or 6 the last time I came here 💯💯💯🏞 time is a trip!

  • Review 53 (2023-10-22 - Rating: 4)

    I had a drain that I tried to unclog for months and didn’t succeed…. It was time for the professionals.It was quite pricey, but I used Roto Rooter for the first time and they were able to quickly address my issue! Shoutout to this team for being troopers and climbing all the stairs with their heavy equipment and not complaining once!

  • Review 54 (2024-11-03 - Rating: 5)

    Manny was absolutely phenomenal! He was timely, patient, and a pleasure to be around. He helped unclog our main line and downspout from the washing machine. He explained everything that was going on thoroughly and showed me exactly what was going on. We could not be happier with our service today, and will use Roto Rooter any time we need a fix. THANK YOU MANNY!!!

  • Review 55 (2024-08-30 - Rating: 5)

    Chris was on time and very helpful! Awesome customer service.

  • Review 56 (2023-09-07 - Rating: 5)

    Oscar and Jose were my first interactions with Roto-Rooter, which was educational and helpful. We have been misguided by so many other plumbing companies and Oscar assured me he would make sure this experience was a good one, which it was! Oscar contacted Lance to diagnose the problem and they gave me a REAL long time solution with a wealth of information. Carlos came by the next day and got to work. Minimal interruption and they were QUICK! Plumbing is fixed and I have a good peace of mind.

  • Review 57 (2024-11-23 - Rating: 5)

    Excellent work done quickly, professionally, and with a friendly smile! Pricing is fair and they give you all the info up front without pressuring you. Highly recommend!

  • Review 58 (2023-07-28 - Rating: 5)

    I called Roto Rooter around 9pm to assist with a major toilet clog. I was quickly connected with an agent to schedule for a tech to come to our house the very next morning to consult and resolved. We are satisfied with the service from start to end.

  • Review 59 (2024-10-06 - Rating: 5)

    DJ was a stand up pro. So amazing & helpful!

  • Review 60 (2024-11-27 - Rating: 5)

    Oscar came over for a water quality check - the service was quick and he provided some great recommendations if I were looking for an upgrade in the future. Highly recommend!

  • Review 61 (2024-10-01 - Rating: 5)

    I recently had the pleasure of working with Ian and his team from Roto-Rooter and I couldn’t be more impressed with the service I received. Ian and the team came to unclog our sink, and they did an incredible job. He and his team were not only highly professional and efficient but also thorough in their work.What really stood out was that after unclogging the sink, Ian went above and beyond by cleaning the kitchen area. This level of care and attention to detail is rare to find, and it shows that Ian and his team are committed to providing top-quality service.If you’re looking for a skilled and reliable plumber, I highly recommend Ian and Roto-Rooter Plumbing & Water clean up. They exceeded my expectations and turned a stressful situation into a smooth, hassle-free experience.Thank you, Ian, for your exceptional work!

  • Review 62 (2023-06-08 - Rating: 5)

    Marquise is the plumber who came and unclogged our bathroom pipes.He was very respectful, knowledgeable, professional and explained everything in detail with a great attitude. I would definitely have him service any other plumbing issues in the future. Thank you Marquise!

  • Review 63 (2023-03-05 - Rating: 5)

    Mason was a huge help and worked very hard until he could solve the issue. He was smart, professional, and did not charge us more than what was discussed in the beginning. Amazing job and highly recommended!

  • Review 64 (2023-05-31 - Rating: 5)

    My main sewer line got clogged backing up the bathrooms, shower and tub. I called and immediately got connected with dispatch. Within an hour Marquise came. The cap on the main clean out was old and really stuck on there. After quite some time, he was able to get it off and did the snake thing for a bit and all the stuff clogging the line were cleared away. It was late but he completed the job. He was very kind and patient! He went the extra mile!! I would certainly call them again!

  • Review 65 (2024-03-09 - Rating: 5)

    The two men who arrived (Noe and Augusta?) were absolutely amazing in identifying the problem, being patient as I was very upset by the flood in my home and clearly explaining everything that was happening. Thank you to you both again!!

  • Review 66 (2023-10-24 - Rating: 5)

    Technician arrived promptly for service. Albert has demonstrated his experience on my toilets overflow issues. He clearly explained what need to be done to fix the problem and the details of the cost. He fixed the problem and provided very clearly the step by step actions to remedy the problem. He also provided suggestions to prevent toilet overflow to happen in the future.

  • Review 67 (2023-04-17 - Rating: 5)

    Johnston was the most professional, attentive and helpful representative Ive ever encountered out of all the plumbing companies Ive experienced. Johnston is a great example and representative for Roto-Rooter. Please acknowledge Johnstons efforts to ensure that the customer is 100$ satisfied with the experience. Thank you

  • Review 68 (2024-10-07 - Rating: 5)

    As usual, 5 plus stars for DJ. He is the best.

  • Review 69 (2023-11-17 - Rating: 5)

    We had an emergency that had to be fixed asap and they were at our house within an hour! Very thankful for the fast service. Fixed our problem right away. Will call again for any plumbing issues.

  • Review 70 (2020-07-28 - Rating: 5)

    After calling several 24/7 plumbers, Roto-Rooter was the only one with great customer service and availability late at night to send someone. Bi was the gentleman that showed up and he was very polite and professional and did an Amazing job. We truly appreciate Bi helping us out. He deserves to be acknowledged for his great work and customer service! Thanks so much!!

  • Review 71 (2024-10-30 - Rating: 4)

    Guillermo is very honest and does a great job! I appreciate his quick response time and knowledge. Thanks Guillermo!

  • Review 72 (2023-10-19 - Rating: 5)

    They were able to get it cleared out, and also recommended having a camera come by to determine if there is a bigger problem at hand, and had already set that up with the company, which made it all hassle free for us!

  • Review 73 (2024-09-12 - Rating: 5)

    Great service by Noah. Very commutative and friendly and helpful.

  • Review 74 (2024-02-02 - Rating: 5)

    Wow! Whoever hired this guy was smart. He’s professional, warm, compassionate with our dogs and did the job very quick. Thank you! thank you.!Thank you!Please let him know

  • Review 75 (2023-01-31 - Rating: 5)

    Johnston was very professional. He was able to unclog my toilet in no time. He clearly explained what he was going to do and answer all of my questions. I was pleased with his service.

  • Review 76 (2024-09-13 - Rating: 5)

    Chris and Lance were able to come out and assess the situation very quickly. Very great communication and professionalism.Extremely knowledgeable definitely would recommend.

  • Review 77 (2024-10-09 - Rating: 5)

    (resubmitting to correct Zuly’s name!)Zuly and Ian were great to work with. The situation was incredibly stressful and they assisted me with such grace and kindness. They talked me through the process and were very thorough. While I don’t want another plumbing issue, would love to partner with them again if I did. Thank you, Zuly and Ian!

  • Review 78 (2023-10-21 - Rating: 5)

    Roto-Rooter had someone at our house within an hour of our call. Noah was extremely courteous and conscientious and quickly took care of the problem

  • Review 79 (2020-11-23 - Rating: 5)

    Arturo was awesome. We were in great need of a quick resolution and he came and took care of everything and solved our problem as well as providing some insight into another long term issue that will need to be taken care of at a later time. He was super professional and helpful. So happy with this experience. Thanks a million!

  • Review 80 (2024-10-08 - Rating: 5)

    Super friendly and Outstanding performance from both Ian & zuly. I would highly recommend ROTO-ROOTER to all my friends and family

  • Review 81 (2020-07-03 - Rating: 4)

    Christian Z and Philip H. provided great service today. Arrived on time and thoroughly explained what was going on with my plumbing issues and happily answered all questions. Both were knowledgeable and professional and most importantly fixed my plumbing issues! I will not hesitate to use this service again!

  • Review 82 (2024-09-16 - Rating: 5)

    Ian was very helpful and did an amazing job. He was quick and efficient with his work while also giving an understandable explanation of what caused the problem.

  • Review 83 (2023-11-01 - Rating: 5)

    It made my stressful, headache of a plumbing nightmare goooo away. The problem was assessed, handled and gone — so quickly. The service was professional and personable. It exceeded my expectations.

  • Review 84 (2023-10-19 - Rating: 5)

    Very thorough, detailed and informative.The technician informed me of the recommendation for the problem, but it wasnt something they covered other than possible water restoration work that needs to be done in the future.

  • Review 85 (2020-07-28 - Rating: 4)

    $300 for a 1 hour service is out of line. Technician was profession and the time to get service was very quick.7/29/20I am upgrading my rating to 4 stars. The Branch Manager contacted me and arranged for a video of our sewer line and it showed some pretty bad stuff inside and also some damaged portions. I agreed to have them replace most of the galvanized pipe and they gave me a credit for the previous work done.A quality control person also stopped by a couple of times to check the work and do a final video inspection.I still think that the price for the initial service was high, but they are a 24hr service and they have some good plumbers. Just be aware that an initial call will probably not be less than $300.

  • Review 86 (2024-09-25 - Rating: 5)

    Technician came within the stated time frame. He was courteous and professional and got the job done in a very timely manner. It was reasonably expensive, however worth it to me, b c not having the pipe clog cleared would have resulted in a sizable cleanup and possible water damage, not to mention irate tenants.

  • Review 87 (2023-10-29 - Rating: 5)

    Johnston and Manny gave excellent and prompt service and didn’t leave until the job was done! Will def use the company in the future. Thankyou!

  • Review 88 (2023-01-16 - Rating: 5)

    Ryan was very knowledgeable of his trade. He was very professional, courteous and explained to me what was happening at every step. I would recommend this for your plumbing needs.

  • Review 89 (2023-11-01 - Rating: 5)

    Noah is consistently professional and provides the best service I’ve ever experienced for a plumbing service. I can always count on him for his excellent service!

  • Review 90 (2024-03-21 - Rating: 5)

    Kenneth always responds right away and has solved every plumbing problem I have had in my home. Highly recommend

  • Review 91 (2021-04-28 - Rating: 5)

    Richard was very professional, pleasant, and did a great job. Our kitchen sink was backed up and Richard came the next morning. It was a stubborn clog and he worked on it until it drained. Would recommend and use them again.

  • Review 92 (2023-03-06 - Rating: 5)

    I cannot give enough praise to RotoRooter and employee Johnston. He arrived on time, was very professional and courteous and quickly analyzed a difficult problem which had caused the first floor of my house to be floodedHe identified a piece of plastic stuck in the outside pipes and removed the inner lining of the drain to remove the blockage.This was the best experience I ever had with a plumbing company and I will recommend Mr. Johnston and RotoRooter to all my friends in my town.

  • Review 93 (2022-11-25 - Rating: 5)

    Jose was very nice, knowledgeable and did an excellent job at ensuring the threads were kept in tact while clearing the main pipe under kitchen sink. I highly recommend Jose for service.

  • Review 94 (2020-07-24 - Rating: 5)

    I was very happy with the service I received today. Roto-Rooter dispatched two different teams to me in less than two hours after I called. Both Fred and Ronnie are very knowledgable, professional, and courteous. They really cared and tried to find the best solution to solve my pluming problem. They presented the available options, pros and cons of each, and their recommendations. Thank you Fred, Ronnie, and Roto-Rooter.

  • Review 95 (2020-07-25 - Rating: 5)

    Called on Friday afternoon with my main line blocked. They sent a great guy, Bi, who took care of the job in a very professional manner, and was very friendly and easygoing. Im going into the weekend with everything functioning perfectly again. I need the same job done every year or two due to roots, and most of the people who’ve done it in the past have acted like it was a terribly hard and burdensome task, but Bi accomplished it with a smile and a confidence ease. I’m not sure if you can request a particular person respond to your call, but if they let you, ask for Bi. I don’t think you’ll be disappointed.

  • Review 96 (2022-11-23 - Rating: 5)

    Jose, Iyon, and Matteo were such a huge help today. Made a huge mistake and used an unlicensed plumber to work on my house. $4500 later and the problems are still there with even more damage left behind. They diagnosed the problems and helped make things right. I can’t recommend them enough. Thank you!

  • Review 97 (2020-06-21 - Rating: 5)

    Our household have been truly pleased with the service and the quality of technicians that come to fix the plumbing. Jeff and Chris took their time to explain what the problems were and how to fix it. Thank you for sending kind, polite and knowledgeable technicians to our home. Respectfully Maria Wirth

  • Review 98 (2023-10-17 - Rating: 5)

    Matthew is the best! He fixed my bathroom toilet with outstanding efficiency and service! Will definitely recommend to my neighbors!

  • Review 99 (2024-09-25 - Rating: 5)

    Chris was great super helpful and efficient in figuring out our problem and coming up with solutions.

  • Review 100 (2020-12-05 - Rating: 5)

    Josh was on time in the window of timeframe.He was super professional and wanted to make sure our drains were unclogged and he was very knowledgeable, he really went the extra mile, as we have had other companies out we always return to ROTO ROOTER.Don’t get confused with Rescue rooter, they are super shady from my experience.He was also a nice guy, dressed well not sloppy he cared about his appearance, super professional.Would love to have him out again :-)

  • Review 101 (2023-05-19 - Rating: 5)

    Edwin was amazing. Responded quickly, communicated well, and did a fantastic job. I will definitely be using them again in the future.

  • Review 102 (2023-10-26 - Rating: 5)

    Noah appeared friendly and knowledgeable and was up front on work to be done as well as cost, and answered all questions and concerns.

  • Review 103 (2023-06-17 - Rating: 5)

    Marquise was prompt and resolved our emergency plumbing issue fast than I could’ve expected. Really appreciate his professionalism and service.

  • Review 104 (2023-07-22 - Rating: 5)

    Our technician was amazing and worked diligently to solve the problem. The scheduler I spoke with was kind and the notification system to keep you updated as to the arrival of the technician is fantastic. Thank you!

  • Review 105 (2020-11-29 - Rating: 5)

    Fast responsive service and very professional for the emergency services I needed. Despite being a little costly, you do get what you pay for. I’m happy with the services I have received. I am a repeat customer, and I do plan on using RotoRooter again if the need arrives.

  • Review 106 (2023-10-10 - Rating: 5)

    Great communication with the plumber. Very clearly explained with details. Price was average and overall service was professional and solved our problem

  • Review 107 (2023-10-26 - Rating: 5)

    So thankful they came within the hour.Jorge from LA North division was super friendly and professional. Highly recommend

  • Review 108 (2024-09-27 - Rating: 5)

    As always Roto-Rooter was great, from the dispatcher to the plumber. The young plumber was so kind and solved the problem very quickly.

  • Review 109 (2020-07-19 - Rating: 5)

    Francisco tech #7433 is professional and friendly. He unclogged my sink quickly. I had another well know pluming company that was unable to finish the job. Francisco from Roto-Rooter not only handled the job quickly, but again he is extremely professional.

  • Review 110 (2020-07-18 - Rating: 5)

    Our technician - Michael was hardworking, helpful, intelligent, shared his knowledge and expertise and clearly wanted to help us with a very tricky leak under our home. It was hot and difficult work and he completed the job with pride and a sense of excellence. No shortcuts or half-completed work here!!! He also wanted to teach us how to turn off our water in an emergency and just to share what he could about our property.We are very, very happy with Michaels work and therefore with Roto-rooter.Thank you!!!!!

  • Review 111 (2024-01-20 - Rating: 5)

    Chris was amazing. Knowledgeable and helpful! Thank you for taking care of my clogged drain and for being so friendly about it.

  • Review 112 (2023-07-18 - Rating: 5)

    Fast and efficient. Got in , did a great job without the inconvenience to the family. Explained everything pertaining to the service being provided. Very courteous and friendly service.

  • Review 113 (2023-11-12 - Rating: 5)

    The plumber was very professional he explained everything to me about the problem and he showed me what caused the clog it was a little pricey but overall it was worth it.

  • Review 114 (2024-04-27 - Rating: 5)

    Chris was amazing! Fast, efficient and fixed our issue in a jiff!

  • Review 115 (2024-03-07 - Rating: 5)

    Fantastic service. Great technician to deal with. I will use them again. Pleasure.

  • Review 116 (2024-11-04 - Rating: 5)

    Got my hot water back up and running. 🙏

  • Review 117 (2021-04-27 - Rating: 5)

    Richard was a Godsend! He came on time and did a very good job unclogging my drain. I an a frequent customer, so I would use him again! He is a really great plumber!

  • Review 118 (2022-12-30 - Rating: 5)

    Reservations made late Dec 23...got an email confirmation in a few minutes. Next day, shows up on time. Now have a smooth flowing drain! Not the cheapest...but worth the efficiency!

  • Review 119 (2023-10-15 - Rating: 5)

    Roland the service guy was polite, professional, and patient. He resolved the issue we had with our kitchen sink.

  • Review 120 (2023-06-15 - Rating: 5)

    Super easy and reliable service, the tec came out and gave me a price, and he did his job fast and Super friendly, and clean too,

  • Review 121 (2023-01-21 - Rating: 5)

    Plumber Johnston was on time, professional and knowledgeable. Sewage drain pipe was rooter’d and clog was cleared. All done from access point in front yard. Recommend.

  • Review 122 (2023-10-19 - Rating: 5)

    Excellent work and great service from Chris. Provided accurate information and quote and delivered solution and fixed problem in short time.

  • Review 123 (2024-09-25 - Rating: 5)

    Ian and Zuly from Roto-Rooter did a great job!

  • Review 124 (2024-09-29 - Rating: 5)

    Great job. DJ was wonderful

  • Review 125 (2024-09-19 - Rating: 5)

    Noah was excellent! Respectful and quick.

  • Review 126 (2023-10-29 - Rating: 5)

    Great customer service from Jaime. He was very upfront and explained options and pricing.

  • Review 127 (2024-09-25 - Rating: 5)

    Noah was great, he was so fast and nice, much appreciated!

  • Review 128 (2020-07-16 - Rating: 5)

    Fred and his team were excellent. From the communication on day 1 to the day of service, to cleanup and follow up, I never worried or stressed. Highly recommended.

  • Review 129 (2024-09-11 - Rating: 5)

    Great service. I recommend it

  • Review 130 (2023-04-16 - Rating: 4)

    So glad they were able to come out the same day I called. I was having people over for brunch the next day & needed my toilet in working condition

  • Review 131 (2024-09-30 - Rating: 5)

    Great service the best technician.

  • Review 132 (2023-08-30 - Rating: 5)

    The Roto Rooter team did a Great job and handled all communication and work with professionalism and care!

  • Review 133 (2022-09-30 - Rating: 4)

    Scheduling was done efficientlyService provider was knowledgeable and proficientOne problem-I signed up for a coupon online, but nothing ever came of thatNo $ off on my bill

  • Review 134 (2023-01-27 - Rating: 5)

    Johnston was the best very friendly explained what was needed gave me the price and did the job very fast and explained what was going on ever step of the way

  • Review 135 (2024-02-09 - Rating: 5)

    Chris showed up within two hours of our bathroom flooding and fixed the problem quickly and efficiently!

  • Review 136 (2023-01-08 - Rating: 5)

    Ryan was prompt, polite, and got the job done fast and efficiently! Outstanding service. Give the man a raise.

  • Review 137 (2024-10-29 - Rating: 5)

    Roto rooter is great,responds quick,

  • Review 138 (2024-09-13 - Rating: 5)

    Ian Cabal did a great job. Thanks!

  • Review 139 (2024-09-23 - Rating: 5)

    Great service, great customer experience!

  • Review 140 (2024-03-10 - Rating: 5)

    Noah and Alberto were amazing. Thank you for coming out.

  • Review 141 (2023-12-16 - Rating: 5)

    Tech did a great job. Described what the issue was, fixed the issue and made suggestions on how to mitigate the issue in the future.

  • Review 142 (2022-10-06 - Rating: 5)

    Guys were great! Sewage backup fixed, only casualty was an area rug, everything else was saved! World order has been restored.

  • Review 143 (2021-04-25 - Rating: 5)

    Great service - they came out on a Sunday and identifies the issue immediately and was able to fix it within an hour. The plumber was on time and very nice.

  • Review 144 (2023-12-08 - Rating: 5)

    Fast same day service within 2 hours of original service call, reliable, trustworthy, and extremely professional!!!

  • Review 145 (2023-10-31 - Rating: 5)

    Matt Funes is THE BEST. No one else gets my business except him.

  • Review 146 (2023-11-16 - Rating: 5)

    Chris was great and super fast. Fixed the clogged drain in and out. Thank you!!

  • Review 147 (2024-07-03 - Rating: 5)

    Excellent work. Quick and efficient. Highly recommend.

  • Review 148 (2023-03-04 - Rating: 5)

    Johnston was incredibly helpful and explained everything so that I could understand. Did a fantastic job!

  • Review 149 (2024-03-16 - Rating: 5)

    The best plumber ever professional clean and prompt!!!! Good pricing and reliant

  • Review 150 (2024-03-22 - Rating: 5)

    Raphael was very polite, efficient, explained the problem very thoroughly.

  • Review 151 (2021-05-18 - Rating: 5)

    Richard was fantastic. Arrived just as scheduled, was as kind as can be, and was able to resolve the issue very quickly. I’d highly recommend.

  • Review 152 (2023-10-18 - Rating: 5)

    The technician was very helpful and took care of my clogged drain with efficiency and cleanliness.

  • Review 153 (2023-12-08 - Rating: 5)

    Oh my gosh they were so so helpful, fast, quick, easy! Willing to help and listen. Thank you SO much!!!!

  • Review 154 (2020-11-25 - Rating: 5)

    Excellent service provided. Very professional, knowledgeable and polite. Have used this services multiple times over the years and would highly recommend them to others.

  • Review 155 (2021-07-04 - Rating: 5)

    The serviceman unclogged to toilet and even retrieved the object (a bottle of lotion). He was friendly and fast and all this was on a holiday. I was extremely happy.

  • Review 156 (2023-04-14 - Rating: 5)

    Technician was polite and professional. Gave me my options and promptly completed the job.

  • Review 157 (2024-10-01 - Rating: 5)

    Ian and Zuly is amazing

  • Review 158 (2024-03-11 - Rating: 5)

    They came out for leak under our kitchen sink . They were quick and got job done

  • Review 159 (2024-09-20 - Rating: 5)

    Here within an hour and the problem was fixed.

  • Review 160 (2020-07-10 - Rating: 5)

    They went out of their way to do a great job. Used a camera and several different snakes to get the job done! Thanks Fred and Ronnie..

  • Review 161 (2024-06-19 - Rating: 5)

    Very nice knowledgeable guys, made sure the job was complete and worked to help us schedule.

  • Review 162 (2024-01-13 - Rating: 5)

    It’s too expensive. Another rooter company did a better job for less than half the price

  • Review 163 (2020-11-19 - Rating: 5)

    Arturo was very professional. He also cleaned up the work space and explained our options without being pushy.

  • Review 164 (2024-09-10 - Rating: 5)

    Professional, friendly and arrived early!

  • Review 165 (2020-07-25 - Rating: 5)

    My Service Technician Christian was Very Professional, Courteous, and Knowledgeable, a True Asset to The Company.

  • Review 166 (2023-10-17 - Rating: 5)

    Would recommend this company. Very fast and did a great job.

  • Review 167 (2024-05-24 - Rating: 5)

    Thankyou so much. Chris was very helpful and knowledgeable

  • Review 168 (2023-02-18 - Rating: 5)

    Great fast service. Repairman was polite and extremely efficient. Thanks very much!

  • Review 169 (2023-11-15 - Rating: 5)

    Very professional, knowledgeable and friendly. Explained everything and let us watch!

  • Review 170 (2023-10-22 - Rating: 5)

    Arrived Saturday evening within an hour of calling for plumbing emergency. So helpful!

  • Review 171 (2024-09-28 - Rating: 5)

    Excellent and friendly service!

  • Review 172 (2024-05-17 - Rating: 5)

    Great service, very quick and done in 1 hour

  • Review 173 (2023-11-14 - Rating: 5)

    Best service I have ever received. JAELEN was so professional.

  • Review 174 (2024-03-25 - Rating: 5)

    Arrived in time, clearly diagnosed the issue and completed the work quickly.

  • Review 175 (2020-06-26 - Rating: 5)

    Christian did a fantastic job, even guarantees his work. Fast and accurate & reasonable professional.

  • Review 176 (2023-11-17 - Rating: 5)

    Very helpful and courteous. Would definitely recommend this worker

  • Review 177 (2024-07-17 - Rating: 5)

    So friendly and professional and ON TIME

  • Review 178 (2023-11-04 - Rating: 5)

    Very nice considerate very helpful and they get the job done

  • Review 179 (2024-03-07 - Rating: 5)

    Very good workers Noah and Austin very pleasant good experience

  • Review 180 (2023-04-21 - Rating: 5)

    Johnston was courteous, professional, and nice to talk to. Thank you.

  • Review 181 (2023-11-11 - Rating: 5)

    They did a great job. Totally satisfied.

  • Review 182 (2020-07-31 - Rating: 5)

    Great Service. The service Technician was Awesome Frank V gets 2 thumbs up.

  • Review 183 (2024-03-23 - Rating: 5)

    The technicians were amazing and very helpful!

  • Review 184 (2023-10-28 - Rating: 5)

    Very efficient - came out on a Saturday and fixed the problem easily.

  • Review 185 (2024-03-08 - Rating: 5)

    Service men were on time, and quickly diagnosed and treated the problem.

  • Review 186 (2024-03-22 - Rating: 5)

    Ryan and John were super helpful and quick. They came in and notice the problem. Appreciated them to fix my kitchen pipes under 15 mins.

  • Review 187 (2024-01-17 - Rating: 5)

    Chris was awesome! Great service 😊