Rock Plumbing, Heating & Air Conditioning

Photo of Rock Plumbing, Heating & Air Conditioning

Located in Littleton, Colorado

Address: 8117 Southpark Cir, Littleton, CO 80120, United States

Phone: +1 720-851-7625

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • On-site services
  • Language assistance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-04 - Rating: 5)

    Rock Plumbing Heating and Air Conditioning recently installed an awesome Bryant air conditioner and furnace. I had several bids and Rock Plumbing were the only one who could clearly communicate precisely what would be installed (e.g., new return box, etc.), when it would be and any permitting concerns. They also came in at the right price. They were able to schedule me right away and promptly showed up on time and very cleanly and neatly install my new unit. They showed up with a smile and you can tell they enjoy their work and were happy to be here! They performed the task very professionally and efficiently - keeping me in the loop as to the progress. ELJay, Antonio, Dom, Jordan and Brad did an impeccable job. I could not be happier. After the install they took time to show me how to operate the new really cool thermostat! The unit is awesome and working great. Their follow up with paper work and next steps with permitting was very welcomed and professional. These guys know what they are doing. Hire them - you will not go wrong!

  • Review 2 (2024-12-03 - Rating: 5)

    Rock has always done a great job for me and all the people they have sent out have been wonderful. Most recently, I had a broken drain pipe in my upstairs bathtub. The plumber they sent out was Jacob Lopez. To repair it, Jacob had to completely reconfigure all the pipes in the living room ceiling below. He did so masterfully and with great pride in his work, telling me how he loves being a plumber because he enjoys using his mind for creative problem solving. I liked Jacob so much I requested he come back the following week to install a new garbage disposal and fix my water shutoff valve. He did a great job on those as well.

  • Review 3 (2024-12-16 - Rating: 5)

    A big shout out to Rock and all its outstanding employees! After a visit from the fire department for a carbon monoxide alarm going off on one of the coldest days of the year, we needed someone to come look at the furnace ASAP. I looked online and saw your companies reviews and gave a call around 10:30 am. Right from the start, the receptionist was so friendly, polite and helpful. She said a tech could come out that afternoonā€”a 5 hr window but would call about 30-45 min before they arrived. Austin arrived around 2:15 and examined our very old furnace, explained everything to us and discussed options, which was fix or replace. Given the age of the furnace we decided to get a new one, and Micah, the salesman came out about an hour after Austin left. So by 5 pm we had purchased a new furnace šŸ˜¬. The techs, Shane and Antonio arrived around 8:30am the next day and were there till 4:30 removing the old unit and installing the new one along with all the necessary components. And Ashley the electrician came and did all wiring installation. So within 30 hrs of the 1st call, we had a new very energy efficient furnace completely installed and running.I cant say enough good things about the staff! Everyone was so nice, friendly, efficient and knowledgeable.I would highly recommend Rock Heating and Cooling to anyone!

  • Review 4 (2024-12-07 - Rating: 5)

    I was totally impressed with the demeanor and professionalism of Devon. He handled my situation with the utmost care and proficiency. He was not pushy when it came to recommendations to remedy my water heater situation. He was very knowledgeable of the products offered. He shared his thoughts and concerns and respected my decisions. I think he is a great asset to this establishment. I look forward to doing more business with your company as needed.Thank you Devon your services were greatly appreciated šŸ‘

  • Review 5 (2024-12-16 - Rating: 5)

    Rock Plumbing, Heating and Air replaced our 24 year old furnace recently with a modern furnace that is much better for our home. Erik and the team were very considerate of our space and did a marvelous job of protecting all of the floors and walls. Erik was great at explaining to me the work that was done and how everything should work after they were finished. They finished the job much faster than I thought for a job of this complexity. Haley (the electrician) went through every aspect of her role on the project and I am very satisfied with her explanation and the appearance of the changes that were made to bring us up to code on the electrical side of the furnace project. I am very impressed with the overall efficiency and professionalism that I observed from the entire Rock Plumbing team for this project in our home. My wife and I could not have found a more competent and friendly team to work with on such an important part of our home.

  • Review 6 (2024-11-27 - Rating: 5)

    Daniel was incredible. He provided detailed plumbing work, addressing every issue with precision and care he thoroughly inspected and fixed all the plumbing lines and toilets during his visit. He listened to all my concerns and assured everything was resolved to my satisfaction. His expertise and friendly attitude truly set him apart. I highly recommend him. Thank you for the outstanding service..

  • Review 7 (2025-01-03 - Rating: 5)

    New Years Eve day, the furnace wouldn heat to set temp. Called Rock and surprisingly Courtney said a tech would come out that afternoon. Unfortunately it was bad news. Apparently there was a class action suit against the manufacturer of our furnace a few years earlier (we bought the house in 2021) and the equipment was installed when the house was built in 2006. The equipment had rust throughout and Donovan the Tech explained it was so serious he legally, for our safety (carbon monoxide release), could not allow the unit to run. I was convinced of his honesty as he showed me the damage. So New Years Eve, freezing outside and no heat. But the guys at Rock came to the rescue by bringing three electric heaters to get us through until they could obtain the new equipment and install it the day after New Years. Wow! I was impressed how quickly they could make it happen. Four techs arrived on Thursday and installed the new furnace along with a new A/C unit I decided to also replace. All the personnel I dealt with were friendly, respectful, professional and so helpful with a very distressing situation for us. Kudos to these folks, they truly do ROCK. The only plumbing, heating, air company Ill call from this point on. Thank you so much Rock PH and A. Scott

  • Review 8 (2025-01-03 - Rating: 5)

    What a fab experience with Justin S! I reached out to Rock for a second opinion to extend my existing gas line to my stove. My original quote with Applewood Plumbing was over $6k. I found out that the quote was made measuring the wrong part of the gas line; they originally measured the line to my gas fireplace and told me I needed to upgrade my 1/2 inch line to my fireplace to 3/4 inch to accommodate the stove (around 47 feet). I found out from Justin that the approach was convoluted and unnecessary. The gas meter was only about 20 feet from my stove and was already in a 3/4 inch line. It was easy to extend the line from the gas meter and far more efficient. Including labor, permit fees, and inspection, the cost came to a little over $1k, saving me $5k and a lot of unnecessary work. The work was fast, efficient, up to code, and Justin was incredibly professional.Also, I had a separate issue with a wobbly toilet and asked if he could take a look and give a quote. The bolts couldnt be removed from the toilet so ended up having to saw them off. He gave me a fair assessment of my flange and some recommendations and he put it back together. While putting it back together he fixed it. We asked what we owed him and he said nothing, he liked to help people if he could. I couldve cried, he was very kind. It was New Years Eve and he stayed a bit late just to check out our toilet. 15/10 service. I wish I could express the depth of my sincere thanks. Ill be coming back to Rock anytime I have plumbing, heating, or air issues.

  • Review 9 (2024-12-31 - Rating: 5)

    I highly recommend ROCK Plumbing, Heating & Air Conditioning to anyone looking for any of those services. They are the best in the industry, always on time and very helpful, they tell you all the work that is going to be done. How it was and what they did to fix! Thanks so much to my technician, Thomas B. for explaining all the details and his work!!!

  • Review 10 (2024-12-27 - Rating: 5)

    Devon was amazing at walking me through my plumbing and water heater issues. He was professional, prompt, and got the job done the same day I called. The office staff listened to exactly what I needed and were extremely understanding. I will definitely use this company in the future.

  • Review 11 (2024-12-06 - Rating: 5)

    Mario was knowledge and professional. He made quickly fixed my issue and made suggestions on how to ensure the issue doesnt happen again. The price was reasonable and he didnt pressure me to spend money I didnt have to. I would highly recommend Rock and will use them again!

  • Review 12 (2024-12-11 - Rating: 5)

    I had to have a new furnace put in and I just want to express my rating of 10 for the Rock Plumbing,Heating, & Air Conditioning Company. All the technicians and people that I dealt with there were amazing. Daniel, Billy, Bryan, Haley and there is one more but I donā€™t have his name and wish I had it because he even shoveled the snow off my driveway before leaving! Thanks! Would highly recommend this company.

  • Review 13 (2024-11-11 - Rating: 5)

    Austin came out to our home to work on getting the furnace turned on after Xcel had shut off the gas in our area of town, and our furnace had been off nearly two weeks. Austin was so knowledgeable, polite and took time to explain everything. An added bonus he wore foot coverings every time he entered the home! We really appreciated Rock working us into the schedule so quickly when we were in the middle of a snowstorm, and were grateful they sent such a skilled technician!

  • Review 14 (2024-12-04 - Rating: 5)

    Weā€™ve had ROCK out twice now, once for an AC emergency, and today for a furnace tune-up. Their staff are always so polite and professional, and they do excellent work efficiently. I also appreciate their great communication! Today our tech was Dominic and it was another 5-star experience!

  • Review 15 (2024-11-09 - Rating: 5)

    I had a great experience with Austin. He replaced the motor on our furnace efficiently and professionally. He clearly knew his stuff, explained the problem to us, and made sure everything was working perfectly before he left. Overall, a reliable and skilled technician who did a fantastic job. Highly recommend!

  • Review 16 (2024-10-25 - Rating: 5)

    Mario was Awesome!!! He is very professional, knowledgeable and kind. I would highly recommend Rock and Mario to take care if your repairs. We are extremely happy with the level if service provided. I was also impressed with Noel and Tiffany from the front office. Tiffany was very professional when making my appointment and Noel called to follow up and ensure i was happy with my service. Rock is a fabulous service oriented company.

  • Review 17 (2024-12-31 - Rating: 5)

    We had a clogged toilet, Justin was awesome friendly and very fast. Never felt like I was being mislead in fact he gave me all the information and his honest opinion. For that I thank Justin for the great experience.

  • Review 18 (2024-10-18 - Rating: 5)

    Highly recommend! These folks are really top notch. Everyone I spoke to on the phone (thank you Ashley & Elena!) was extremely friendly and helpful. And my technician, Todd, was exceptionally thorough and knowledgeable. Overall I was very impressed with the team. And on the day of service, you can even track your technicianā€™s location as they get close to your appointment. Anyone who has ever waited for a contractor (I believe thatā€™s everyone!) knows how nice that is. A small thing , but nice, and another piece of evidence that they care about your experience. Five stars for sure. Thanks again to all.

  • Review 19 (2025-01-07 - Rating: 5)

    Austin came out to help us today with our hydronic unit. He was extremely helpful and patient despite being given the run around by our home warranty company for at least an hour. Top notch overall.

  • Review 20 (2024-11-24 - Rating: 5)

    After 6 days w no heat my wife called Rock heating. The young lady on the phone was so helpful and kind. She scheduled service for us the following AM .Our Technician was Austin . He was so knowledgeable and took time to find our problem. This company is so honest. In no time he had the problem fixed and we had heat.he explained his every move . Thank you Rock heating and Austin . Kind regards Dennis.

  • Review 21 (2024-11-05 - Rating: 5)

    My heat went out on the first cold day. I looked up on the internet to find a reputable company and saw all the great reviews for Rock Plumbing. I called Rock Plumbing and they were very professional and got someone out the same day. The technician Dominic was great. He even left to go and get the part and came back to finish the repair. Im actually blown away. Customer service and professionalism is super hard to come by these days but Rock Plumbing killed it. I will definitely use them again and recommend them to anyone who is in need. Thanks again!!

  • Review 22 (2024-12-07 - Rating: 5)

    It can be difficult these days to find a company that takes the time to explain everything to you and that you can trust letting them in your house with you not being there. I live out of state, and had a service completed on my late father-in-laws house. We ended up having to have the unit replaced because it was 30 years old and warn out.When I first called the girls that answered the phone were very friendly, helpful and knowledgeable. Austin was the Technician that came out, and he was very friendly and experienced in explaining everything that was going on with the unit. Daniel was the Salesman and he also was very friendly, knowledgeable and helpful to make sure we got the right size unit for the house, and he was not pushy! The install people Mickey, Haley and all the others were exceptional in the job they did as well.I would highly recommend this company this company for all of your HVAC needs.Valerie Ricketts

  • Review 23 (2024-12-09 - Rating: 5)

    Amazing service. Always answered the phone and was timely in the work and estimate. Water heater replacement and sent pictures of the work. Would highly recommend.

  • Review 24 (2024-10-06 - Rating: 5)

    Jacob Lopez was exceptional in every aspect of the installation of our new water heater and a few other jobs. His professional and positive attitude was above and beyond our expectations. Rock Plumbing, Heating & Air Conditioning is very lucky to have such an incredible technician on their team. We will highly recommend him to all our family and friends in addition to anyone who is in need of his plumbing skills and services.

  • Review 25 (2024-09-04 - Rating: 5)

    Great service! Alan came by to give us a quote for an EV charger and hot tub circuit box installation. He was friendly, courteous and very knowledgeable with our hot tub which made me feel comfortable. He walked us through the project and answered all my questions. He provided us a quote and was ready to start the job right away. Rock was able to beat three other quotes I had previously received. Alan did a fantastic job, he completed the project within a few hours, cleaned up after himself and ensured we felt comfortable with the work before he left. Weā€™re so glad we chose Rock, we would highly recommend them for your electrical needs!

  • Review 26 (2024-09-18 - Rating: 5)

    I am extremely impressed with the exceptional service provided by Rock Plumbing. They were not only fast and reliable in addressing our emergency plumbing issue, but their professionalism and dedication to customer satisfaction truly set them apart. The team was incredibly professional, courteous, and willing to accommodate our specific needs throughout the entire process. I have full confidence in recommending this company for any major plumbing projects or emergencies. Thank you for your outstanding service and expertise.

  • Review 27 (2024-09-03 - Rating: 5)

    Jacob, Brian, Erik, and Alan were quite an exceptional install team, plumber and electrician who got my very dated system up to code and running in a super quick and professional manner. Update, after some plumbing work that happened during install it lead to an additional plumbing problem (unrelated) and Justin was here first thing and took care of it. I have been taken such great care of by this company, I will be using them for all my needs going forward.

  • Review 28 (2024-09-08 - Rating: 5)

    Yesterday was my first time using Rock Plumbing and I couldnā€™t be more pleased. I woke up to water dripping through my ceiling. I called Rock and Courtney was wonderful. She was thorough with taking my information and had Jacob out to my house within the hour. He surveyed the issue, gave me two solutions, and fixed the problem. All along the way he made sure I understood what he was doing. Jacob was very friendly and courteous and from start to finish he was here for about an hour and a half. I am so thankful that I called Rock Plumbing and will definitely use them again. 100%.

  • Review 29 (2024-10-13 - Rating: 5)

    I want to acknowledge and thank Elena for being so helpful and friendly arranging my service appointment and following up with notifications. I am very impressed and appreciative.I was faced with an on-going problem with a hidden water leak that was causing increasingly high water bills. Rock Plumbing sent out Jacob Lopez to my home within 24 hours of my call to Elena. Jacob very thoroughly inspected and tested every possible source of the leakage and discovered the problem. I am very impressed and thankful that he was able to skillfully identify the the cause of the escalating problem. I chose an upgraded solution to ensure long term repairs. The material was ordered and the work was completed by Devon Harris who also arranged a substantial discount for the work with is supervisor. I am very satisfied with the prompt service and excellent work provided by everyone at Rock Plumbing.

  • Review 30 (2024-07-18 - Rating: 5)

    Justin was my technician and Ive got to say he was efficient, he checked and rechecked his work, he was timely and very personable. I am 100% satisfied with the outcome. Rock Plumbing, Heating and Air did what they said they were going to do. From giving me a 2 hour window and meeting it, to providing updates on the technicians arrival. What a nice change of pace. To actually call and get a real person, to GREAT customer service. I highly recommend them.

  • Review 31 (2024-12-06 - Rating: 5)

    Jacob was a wonderful tech! He approached me and my home in a very professional and respectful manner, took the time to listen to my concerns and fully diagnose the problem, and had it fixed same day for a reasonable price. Highly recommend!

  • Review 32 (2024-10-26 - Rating: 5)

    Donovan and Tyler came to our home to repair our boiler that heats our home. They found a solution to repair our issue quickly. They also recommended the heat coils be cleaned to keep it performing properly and add to the longevity of the boiler. During the repair and service they found one of our zones switches was not functioning. They actually replaced the zone switch at no additional charge. They were very knowledgeable and experienced with boilers.

  • Review 33 (2024-12-04 - Rating: 5)

    Big thanks to Devon and the entire team at Rock Plumbing Heating & Air. They were super responsive and fixed a plumbing leak in my Airbnb property (with guests). They were professional from start to finish and made the process completely seamless with text messages and calls. Shout out also to Audra and Courtney on the CS team as they were amazing to work with!

  • Review 34 (2025-01-06 - Rating: 5)

    Thomas did a great job with our HVAC maintenance. He was professional, on time, and shared all the relevant information needed. No complaints.

  • Review 35 (2024-11-02 - Rating: 5)

    Jacob Lopez was wonderful! He diagnosed the problem and explained everything before writing up the estimate. He was very knowledgeable, kind, courteous and extremely helpful in his explanation of what he was doing. Everything is working perfectly and we appreciate him taking care of this so early on a Saturday! Thank you Jacob!

  • Review 36 (2024-12-06 - Rating: 5)

    Very good, faster than expected, high quality of work, great reports on what they did, personable, and professional. I would highly recommend them. We like the benefits of being a Club member. The only concern is we wish we were told in advance of the poor quality of the Ecobee thermostat they use. The night of the install we got warning notices of very high ( dangerous) CO2 and Voc levels. The next day we were told to ignore the warnings as the thermostat warnings are not dependable.

  • Review 37 (2024-10-24 - Rating: 5)

    We had an extremely positive experience. Thomas was very thorough in his assessment of our HVAC system and clearly walked us through what he found and his recommendations. We are really looking forward to continue to work with him and the company.

  • Review 38 (2024-09-22 - Rating: 5)

    Rock Plumbing and Heating installed our HVAC system. We would like to thank the owner and team members (Chris, Donovan, Daniel, Zach, Shane, Mickey and Haley). They did a fantastic job! They explained each step and were informative and not to mention they were courteous and professional. They deserve a 5 star rating!

  • Review 39 (2024-12-20 - Rating: 5)

    Austin came out to inspect an older garage heater. He found the problem to unit. I requested quote for repair and new unit. Went with new unit. Austin returned with Shane and the guys were professional and did a clean job. Austin instructed me on new unit and was very informative on using new unit. Definitely recommend Rock Plumbing!!

  • Review 40 (2024-10-01 - Rating: 5)

    I know the next time I need service on my A/C, heater, or any plumbing or electrical I will be contacting Rock! Austin was very professional and thorough with his explanation of the problem with our A/C. He arrived on time and didnā€™t rush through our appointment! Excellent service! Highly recommend!

  • Review 41 (2024-10-29 - Rating: 5)

    E needed to replace our aging furnace and air conditioner so we contacted Rock since they had done work for us in the past. We could not be happier. The replacement is s new high efficiency heat pump/air conditioner/furnace that works great. The install crew could not have been nicer. Shane took the time to explain how the new system works since it is a bit more sophisticated than what was replaced. If there were a 6th star I would add it.Cliff L.

  • Review 42 (2024-06-14 - Rating: 5)

    Mario not only did a fantastic job installing our new Halo 5 Water filtration system, but he also added an extra faucet in the basement that we didnā€™t even ask for so that we could easily access water down there. We really appreciate him going above and beyond! He has been to our house before and always has done an outstanding job.

  • Review 43 (2024-09-24 - Rating: 5)

    Our first experience with Rock Plumbing. Called the company and Jacob was there the same day, he spent several hours installing our new 4n1 faucet, water purifier, and insta-hot. Even coming back again to check on a couple items that needed attention. We are thrilled with the experience and in particular Jacob, who was courteous, kept us informed along the way, and was very thorough. Keep up the good work!

  • Review 44 (2024-11-26 - Rating: 5)

    Austin saved us $4300 with his honesty and professionalism. He was able to diagnose and clean a sensor instead of replacing what another company had told us needed replacing. This cleared the problem right up, and he gave us advice on what was to come so that we could budget for the next few years. Weā€™ve found our HVAC company!

  • Review 45 (2024-12-05 - Rating: 5)

    I recently had the pleasure of experiencing exceptional customer service with Rock Plumbing, Heating & Air Conditioning. and I felt compelled to share my thoughts.Austin Shonrock went above and beyond to assist me. Austin is knowledgeable and took time to answer all my questions thoroughly. I appreciated his attention to detail, friendliness, customer service skills and that he offered tailored recommendations without any pressure. Itā€™s refreshing to encounter such a dedicated individual that genuinely cares about their customers.What stood out the most was his willingness to resolve the issues I encountered.. i called for a furnace tune up. Austin thoroughly cleaned my furnace and was able to complete a tune up on my water heater as well to prevent the pilot light from continuously going out. He handled it promptly and efficiently, turning what could have been a frustrating experience into a positive one.Overall, my experience with Rock Plumbing was fantastic, thanks to their outstanding customer service. I highly recommend this place to anyone looking for HVAC and plumbing maintance/ services! Thank you all again!-Tim S. ( not Blake B.)

  • Review 46 (2024-08-02 - Rating: 5)

    Justin was absolutely wonderful! We received same day service for a refrigerator issue we experienced, and he got right on it. He was efficient, and completed service with urgency that I donā€™t think we would have received from other plumbers. He will absolutely be our next call if we have any issues in the future.

  • Review 47 (2024-12-13 - Rating: 5)

    Austin was amazing, thorough and diligent. He investigated the problem and carefully wrote up the estimate. He returned the next day as promised with a crew to complete the work . I will recommend Rock Heating to all who ask.

  • Review 48 (2024-08-31 - Rating: 5)

    I am very please with Rock Pluming and Heating who replaced my water heater. My technician was Austin. He was thorough and professional. He explained every step of replacing our device. I was especially pleased that they were able to do the job a day earlier than scheduled. They cleaned up after the project was done leaving no messes!

  • Review 49 (2024-10-30 - Rating: 5)

    Our kitchen sink decided to stop functioning properly on a random Saturday and after calling 6 or 7 plumbers who werenā€™t available same day, Rock Plumbing came through with the help we needed. Jacob arrived on time, was extremely professional and helpful, and replaced our sink that same day. Weā€™d highly recommend the Rock Plumbing team, especially our new hero, Jacob.

  • Review 50 (2024-10-24 - Rating: 5)

    I found Rock Plumbing, Heating and Air completely by accident as I was looking for someone to look at a decently old Boiler and Im incredibly glad I did. The team over at Rock made sure I knew who I was working with with lots of notice to make sure my day wasnt disrupted.I heavily recommend Austin S. for all you boiler needs and was so happy with the service that I signed up for the Service plan.

  • Review 51 (2024-08-07 - Rating: 5)

    Weā€™ve used Rock a few times now and they have always been reliable, they will come out the same day you call, and they have a great communication system. Thomas B. recently helped us with our AC not working properly during the hottest summer days. He was very knowledgeable and helped us get our AC back up and running. Really appreciated that he took time to explain things to us! We will be using Rock again.

  • Review 52 (2024-12-05 - Rating: 5)

    We had an excellent experience with Jacob Lopez. He explained everything he was doing and pricing ahead of time. Use this company when we have needs and always satisfied.

  • Review 53 (2024-10-11 - Rating: 5)

    Excellent service! Em came out to do annual checks on the furnace, and she did a very thorough job. She ensured that we understood the status of our furnace and all of our options for maintenance / moving forward. We will continue to use Rock for years to come!

  • Review 54 (2024-10-29 - Rating: 5)

    I really appreciate all that Dominic did to help us with our furnace problems. He was very personable and easy to communicate with He was patient with us and our concerns. We were more than pleasedThank you Dominic. Five stars are for you

  • Review 55 (2024-12-16 - Rating: 5)

    Em and Justin have respectively provided excellent HVAC and Plumbing services recently. They each arrived in a timely manner and preformed their work professionally. Highly recommend them both.

  • Review 56 (2024-09-19 - Rating: 5)

    Great experience. Todd came over to do our yearly maintenance for the furnace. He was early, courteous, and most of all honest. And they are a vet owned business, so that made the decision to use them easy, and using them in the future even easier. Highly recommended.

  • Review 57 (2024-10-25 - Rating: 5)

    Todd is a very pleasant person and very knowledgeable. He went completely through our furnace and explained anything I asked about. I would highly recommend him for your HVAC needs. I will be referring him to some other people I know that want their furnaces serviced.

  • Review 58 (2025-01-06 - Rating: 5)

    Damian was on time, professional, and very personable. Very thorough, with no unexpected costs or surprises. I would recommend Rock Plumbing

  • Review 59 (2024-11-29 - Rating: 5)

    Service was awesome. Drainage problem fixed in good time and kitchen area was near when the job was done. Damian explained everything very clearly. Not only did he work efficiently but he is genuinely a pleasure to work with

  • Review 60 (2024-09-13 - Rating: 5)

    Devon was informative and explained the repair detail and associated costs before he began the work. He was efficient and orderly in his work and it was as simple as simple gets. Rock was excellent and I would use their services again.

  • Review 61 (2024-09-08 - Rating: 5)

    We have used Rock Plumbing, Heating & Air Conditioning for since the early 2000ā€™s when this was Chris and Amy running everything with his father. They have certainly grown since then. Due to the expense we went out and got three quotes and they were right in the middle with the best product. We are happy with their service and their team. We had a little issue and they were out the next morning and everything was solved. They are honest, provide club discounts and as a Veteran owned business also provide that discount. We had a new HVAC system within 6 hours. Thank you for being loyal to your customers.

  • Review 62 (2024-09-22 - Rating: 5)

    Very friendly, courteous and detail-oriented. Eddie and his team were a delight to work with. Eddie even took the time to connect with me on a personal level. I would recommend Rock plumbing, Heating to anyone.

  • Review 63 (2024-08-30 - Rating: 5)

    Wow so I discovered my hot water heater was leaking. I called Rock and that day they sent a technician. He shared with me that the 15 year old hot water heater needed to be replaced. That was at 4pm. By 7pm that night I had a new updated hot water heater. I cant say enough about the service. Professional. Curtious and kind. They delivered a quality product and left no trace that they had been there. I am so grateful. Truly a world class company. Thank you for all you do.Sean Markey

  • Review 64 (2024-09-05 - Rating: 5)

    We have been using Rock for about 5 years now. The service has been great and the techs are very knowledgeable. Tom Wood took great care of us installing new and repairing old equipment.

  • Review 65 (2024-11-20 - Rating: 5)

    Ryan, Haley, and Erik were awesome installing our new furnace and making sure everything aspect of it was running great. Micah has been so supportive from the logistical side, which made everything easier. Thanks guys!

  • Review 66 (2024-10-12 - Rating: 5)

    We had a great experience with this company. They send an repairman in a few hours after I called. His name is Donovan. He was so friendly and knowledgeable. He fixed our A/C unit in few hours. We are very grateful! Thank you!This company sent us a delightful Plumber ,named Jake! He didgreat work and was very professional. We are very pleased with the job! Thank you!

  • Review 67 (2024-07-24 - Rating: 5)

    Twelve years ago we had Rock install our central air. Last night it stopped working and it was very uncomfortable in our house, of course. Austin from Rock arrived this afternoon. I was afraid we would need to have the system replaced and would have to live in 80+ degrees until it could be installed. But no! Austin fixed it and it is getting cooler in this house as I type! He was great. Not only did he fix it, but he was so nice and informative and we enjoyed meeting him. Not wanting to push our luck, we will be having Rock Plumbing, Heating & Air Conditioning replace our furnace and air conditioning this fall. We really do recommend Rock Plumbing, etc. and if Austin arrives at your door, youll be lucky!

  • Review 68 (2024-08-27 - Rating: 5)

    We have been using Rock for several years now and have been extremely please with the service, they have always done great work for us.Em was out today to service our HVAC. she was very thorough and even showed me a couple of new things I didnt know about our system. Em also made sure I was aware of some options we could add to the system for additional protection.

  • Review 69 (2024-11-15 - Rating: 5)

    Damian came out and corrected an issue that was causing our toilets and drains to back up. He was prompt, knowledgable, polite and took the time to explain what was the cause of the issue. I canā€™t recommend Rock Plumbing, Heating and Air enough!

  • Review 70 (2024-09-11 - Rating: 5)

    Donovan at Rock Plumbing, Heating, and Air Conditioning was super thorough and helpful! He communicated the issue with our AC and detailed options to resolve. We were up and running that same day! Much appreciated!

  • Review 71 (2024-11-24 - Rating: 5)

    Im always happy with every technician Rock Plumbing & Heating sends over. This time Billy did a thorough job of servicing my furnace. He also made notes of some improvements in could do for humidity and cleaner air. Very knowledgrable, very well trained and friendly. Great company and I highly recommend them!

  • Review 72 (2024-11-22 - Rating: 5)

    Devon has been incredibly helpful in fixing a leaky upstairs shower. His work was high quality and done quickly! Would highly recommend Rock Heating and Air for all plumbing needs.

  • Review 73 (2024-08-15 - Rating: 5)

    Todd came out today after we discovered that our AC unit was not working and our house got uncomfortably hot last night. We were having some issues and thought it was our thermostat for a bit but now we know the issue was very different! We were so happy to have someone come out so quickly! Not only was Todd respectful and kept our home clean while he completed the work he explained all of what he was doing and was transparent with pricing and what would keep things working going forward. As a female I dont always get this level of respect from those helping with our home. We were happy to join the membership so we can keep our furnace and AC working through the upcoming months and know that if a snag happens we are in the best hands! Thanks Todd and team! He got the approval of our 2 dogs as well.

  • Review 74 (2024-10-23 - Rating: 5)

    Jacob arrived on time and answered all of my questions, he quickly diagnosed our drain problem, and quickly removed the clog. We were able to test the drain which no longer backed up. The whole time he answered all my questions and even gave me advice about the other drains in the house. 5 stars.

  • Review 75 (2024-08-20 - Rating: 5)

    Thomas B came and serviced our house. He was friendly and thorough. He found a couple things that needed fixed and provided us with a fair price. We appreciate the reliable and honest service.

  • Review 76 (2024-08-14 - Rating: 5)

    Josh exceeds expectations, customer service and skill set every single time he services my issue at my residence. The professionalism and integrity he shows is outstanding and rare.Thank you Rock Plumbing for your hiring choice, and I hope Josh is running his own team because he is an asset to your company.

  • Review 77 (2024-07-16 - Rating: 5)

    The company is a bit pricey compared to their competitors, but we were able to work with them. They got out next day which helped us out. We had a really great technician, Jake, who got the job done quickly and well. Appreciate your work, Jake. Thank you for the excellent service.

  • Review 78 (2024-09-20 - Rating: 5)

    Todd and Tyler came out to help us with our HVAC system. they went above and beyond. And stay till the complicated issue had been resolved. They were very detailed in their explanation and helped us find solutions that would work for our family. Will definitely be reaching back out if we have any issues in the future could not recommend this team enough.

  • Review 79 (2024-07-15 - Rating: 5)

    Had a really great experience with Rock Plumbing, especially with our technician Jacob Lopez. He was very knowledgeable and fixed our issue very efficiently. Rock was very easy to work with and was able to get us scheduled within 24 hours, which we greatly appreciated. Would highly recommend them!

  • Review 80 (2024-09-09 - Rating: 5)

    I called Rock Heating and Air because I was in the middle of a remodeling project and had to turn the water off to install a new shower valve after installing new tile and when we turned the water back on we had no hot water? Devon Harris came out and initially a diagnosed the issue as a water heater that had too much corrosion settle after being turned off and drained. He did some further research and determined it was the mixer on the shower valve. I had already agreed to purchase a new $4,000 tank. His honesty and research saved me a lot of money and I appreciate that. I would recommend Rock and especially Devon for your HVAC needs.

  • Review 81 (2024-08-16 - Rating: 5)

    Our technician, Todd, was great! Super patient and really broke it all down for meā€¦ and then a second time when my husband got home when he was about to leave šŸ˜‚ I really appreciated his good attitude and realistic planning with us

  • Review 82 (2024-11-15 - Rating: 5)

    Devon the installer and Daniel the salesperson were fantastic to work with. We are very happy with our new HVAC system. Thank you so much

  • Review 83 (2024-07-08 - Rating: 5)

    Iā€™ve used Rock for several projects, both plumbing and heating and Iā€™m very happy with their customer service. Today their technician Mark located a leak and replaced a shower valve for us.

  • Review 84 (2024-08-21 - Rating: 5)

    Mario came to my house to help me cap off a drain in the basement. He was very friendly and professional. When he came into the house, he covered his shoes and immediately got to work investigating the worksite. He asked knowledgeable questions about the project and why we wanted to cap the drain.Instead of doing over $1500 of work, he offered other solutions that were simpler. He even offered recommendations on how to level the floor. I was only charged the initial fee to come out but the information he provided was worth way more. Overall, a great experience.

  • Review 85 (2023-10-10 - Rating: 5)

    Absolutely top notch service for our Halo 5, AprilAir 700, Sump Pump Monitor and Pressure Regulating Valve. Jeremiah, Matt and Adam were extremely professional and took extra time to make sure we were educated about the install and functionality of our system. The communication from the company advising you your technician and arrival time was exceptional as well. Rock Plumbing and Heating is our go-to company in all things plumbing and HVAC!!

  • Review 86 (2024-09-11 - Rating: 5)

    Thomas B. was very helpful and respectful. He performed routine maintenance and notified us of a his recommendations to prolong the life of our HVAC system / manufacturer recommendations. Great experience overall!

  • Review 87 (2024-09-11 - Rating: 5)

    Rock is amazing! Its always our go-to for anything HVAC or plumbing. We just had our furnace replaced with Rock. Josh gave us honest and in-depth advice regarding our furnace options. Eljay and Dominic did the install, and their work was so solid! They exceeded our already high expectations and the furnace looks fantastic. They cleaned up the surrounding ducts, redid our gas and water pipes, and even cleaned up the old filter slots. They were mindful of our floors and closed doors behind them to keep the cats in, per our request. Haley went above and beyond in getting our electrical up to code. Everyone on the team is super professional and knowledgeable. I always choose Rock since they really do stand behind their work and will come back out quickly if there are any problems. Their response time is seriously impressive. Its nice to have an HVAC company you can always rely on.

  • Review 88 (2024-11-19 - Rating: 5)

    What a great company, I called for my moms furnace and they came out within 2 hours. They are completly honest and said it was her filter. Austin was the tech and my mom said what a great guy he was, explaning what he had done. Also hepled her with her fireplace. Thanks for being such a honest company.

  • Review 89 (2024-11-12 - Rating: 5)

    Our technician Dominic was AMAZING! Came in the middle of a snow storm, was professional and courteous, and did a bang-up job getting us back up and running. Highly recommend!!

  • Review 90 (2024-09-25 - Rating: 5)

    Always a pleasure having Rock Plumbing Heating and Air come out to fix one thing or another around the house. Since we are members we had our free yearly maintenance done on the furnaces by Em; who was professional, polite and easy going. Even had the whole home humidifier cleaned out and prepped for the winter too! Thank you Em and thank you Rock.

  • Review 91 (2024-09-10 - Rating: 5)

    Jacob Lopez was the gentleman who had come out and helped me, super personable and professional, efficient work, allowed me full descriptions of the problems that I was facing. Got me going in about 60 minutes!Thanks again Jacob, you have fully earned my stamp of approval! You guys are my go to for anything plumbing from now on!

  • Review 92 (2024-09-26 - Rating: 5)

    Rock was great. Very flexible on scheduling, and Em (my technician) was very responsive to their arrival time. She was also super cordial and personable! I would recommend them to anyone.

  • Review 93 (2024-07-17 - Rating: 5)

    We were referred to Rock Plumbing, Heating and Air Conditioning by my daughter and they did not disappoint! We are new to Colorado and rely heavily on referrals! Todd did a very thorough job at trouble shooting our AC issue. He explained things so we understood the issue and how it was resolved. Loved the service so much that we enrolled in their Service Club Membership. Looking forward to a continued relationship with Rock!

  • Review 94 (2024-07-20 - Rating: 5)

    Company is fantastic. I had multiple quotes for my AC unit repair and these guys were the most honest and fair of the bunch. Also, the team went out of their way to provide us a portable AC unit for our bedroom until the problem was resolved. Specific shout out to Todd who was one of the best tradesman I have worked with. Honest, good guy, and did all he could to help resolve our issues for our family at a fair price.There are a lot of HVAC companies trying to rip people off these days. These guys are not that, they are a good group who is trying to provide fantastic service for people. You guys got my business for life if you continue to uphold those values and Iā€™m excited to share your name with other friends in the area.

  • Review 95 (2024-08-06 - Rating: 5)

    Devon did a great job for us. He is knowledgeable, professional, and courteous and he made sure our install went super smooth. I would recommend Devon and Rock to anyone!

  • Review 96 (2024-07-03 - Rating: 5)

    Jordan was great. Called Rock Heating and Air and they were able to come out Tuesday and do a full AC and furnace replacement by that same Friday. Love the quick service and very professional. The whole team was amazing. Communicated quick and professional. Tiffany, Noelle and Ray were great to work with.

  • Review 97 (2023-02-25 - Rating: 5)

    Josh and the Rock team did a great job in replacing our old and problematic hot water boiler based heating system. Josh was thorough and clear in detailing the numerous issues with the old system as well as details on the install of the new system. Josh and the crew were able to schedule us just two days after the initial inspectionā€¦ they worked for two days and completed the install with new thermostats too! For the first time since we moved into our home we were able to experience efficient heating throughout our home on all levels.

  • Review 98 (2024-11-19 - Rating: 5)

    Two plumbers from Rock replaced our exterior drainage from the sump pump and gutters in under one days time. The finished work is excellent in appearance, and drainage works fine now.

  • Review 99 (2025-01-06 - Rating: 5)

    Devon did a fantastic job in assisting me with some plumbing that needed to be rerouted for my remodeling project. Great work!

  • Review 100 (2024-11-27 - Rating: 5)

    Em was absolutely amazing and very helpful. She was thoughtful and detail oriented when it came to diagnosing and fixing our twin furnace system. Thank you, Em!

  • Review 101 (2024-10-30 - Rating: 5)

    Great service. Good work, good price, very neat, cleaned up after he was done and very friendly. Would do business with Rock Plumbing again.

  • Review 102 (2024-07-01 - Rating: 5)

    Will 100% be using Rock Plumbing again and recommending them to anyone I can. Jake was sent to our home to look at an issue we were having. We bombarded him with tons of questions and he took the time to not only answer all of them but educated us on why.We were able to get multiple quotes and options for essentially all our needs. Jake is a Rockstar and definitely deserves recognition!

  • Review 103 (2024-11-25 - Rating: 5)

    Mario was great. He arrived when he said he would and was very knowledgeable. He took care of the issue and also guaranteed the work so that if anything went wrong, he would come back and correct it.

  • Review 104 (2024-10-29 - Rating: 5)

    Austin and Tyler came to service our original boiler- they worked quickly and efficiently. They were kind and considerate. Would highly recommend again!

  • Review 105 (2024-12-20 - Rating: 5)

    Austin was super knowledgeable and helped us with our HVAC needs. I would highly recommend the Rock Plumbing, Heating & Air Conditioning team.

  • Review 106 (2023-12-14 - Rating: 5)

    Google only allows one review, so adding on some more.__________________________________________October 2023, Jeremiah A. came by for the biannual maintenance inspection, which would be the first for our new home. We continue to be very pleased with the upfront, clear communication.During this process, a few issues were identified: the water heater was getting on the old side and had no thermal expansion tank. Further, our water pressure was waaaay too high, and probably had been for some time.During this visit, a new water heater with thermal expansion tank was installed, along with a pressure regulation control.We continue to appreciate the consistency and reliability of Rock Plumbing and Heating and its staff.__________________________________________Summer 2023, we had Jeremiah A. out to install a reverse osmosis water purifier under the kitchen sink (I had already purchased a Home Master unit). The fluoride taste was unavoidable, and other filtration attempts just didnā€™t cut it. The new house is old, and when some things broke (finger tightening a shutoff), Jeremiah repaired the fitting with no issues. Super happy with Jeremiahā€™s work.___________________________________________Really pleased! Everyone is slammed over the summer, but they came through (2022). They offer a smooth means to apply for a loan with 12months of no interest.The summer heat wave introduced nineties and hundred F days as a regular. Our 26 year old unit decided to be done. Getting in contact with an A/C service to speak to a real person AND with availability was challenging. Most places had at least a one week lead time, some two weeks. The Rock Plumbing and Heating was able to get us scheduled two days after the initial call. Tyler, our technician, assessed one day and stayed late the next day to install the new unit. After eighty to ninety F in our living room, we are sooo happy to have our home back!

  • Review 107 (2024-12-23 - Rating: 5)

    Justin did a whole house plumbing check expertly and professionally. He was friendly and did a great job. No pressure was given to fix issues. We are always pleased with the many services we have received from Rock Plumbing , Heating, and Air Conditioning. Update 9/11/24: Justin S. came back to fix the problems noted with his inspection 3 weeks ago. He fixed everything quickly. Once again, he did a great job. Update 12/12/24: Mario came out to flush the water heater. Job well done. He was personable, friendly, and expertly answered our questions in educating us about all things water related. Update: We now added a water heater flush to our association with Rock. Not surprising, we had another excellent experience with Todd. Rocks employees all have integrity.

  • Review 108 (2024-07-13 - Rating: 5)

    Our garbage disposal went out on a Saturday morning and Tiffany was so helpful finding a tech to out to our house, which is in the mountains. I thought there was no way she would find someone for us, but we had a tech at our house within two hours. Devon was great too. He gave me several options and had everything installed in 30 minutes. I was also surprised at how low our bill was, as it was a couple of hundred dollars less than what I thought it was going to be. Tiffany checked in with me after the installation to make sure everything went well. Overall, Rock Plumbing simply Rocks.

  • Review 109 (2024-09-21 - Rating: 5)

    Devon was so awesome! Same day was able to stop a catastrophic leak. And he was able to help connect me with a good team for moldMitigation and repair for water damage. Thank again to Devon and the entire Rock Plumbing team!

  • Review 110 (2024-10-07 - Rating: 5)

    Thomas was courteous, knowledgeable and thorough. I learned a lot about AC and furnaces that I did not know before. Quick turnaround on estimates and very professional.

  • Review 111 (2024-07-28 - Rating: 5)

    Jake is a very conscientious worker. He made sure he diagnosed the problem correctly. He was very respectful of our property and ensured it was left the way he found it each time. He worked non-stop for a full day and did not leave until our problem was fixed. I should add that he arrived timely and was extremely polite. I highly recommend Jake.

  • Review 112 (2024-06-19 - Rating: 5)

    Matt and the team were very professional, courteous, and thorough. They took the time to walk through all the work completed and answered all questions asked. Very respectful, and I appreciate all the updates the company gave prior to their arrival. I will certainly use them again and I have entered into a maintenance contract with the company as this level of service impressed me. Great job.

  • Review 113 (2024-08-22 - Rating: 5)

    The technician who showed up (Jacob Lopez) was very polite and thorough. He found a few issues we needed to address and explained them well. Great job, highly recommend.

  • Review 114 (2024-11-07 - Rating: 5)

    Thomas is a very knowledgeable, efficient, and kind technician. He took the time to make sure we knew how to change the furnace filter, and answered our laundry list of questions.

  • Review 115 (2024-12-27 - Rating: 5)

    Em was knowledgeable, honest, and very nice. She diagnosed the problem and had us fixed up quickly.

  • Review 116 (2024-06-06 - Rating: 5)

    I highly recommend Rock. We had our water heater replaced quickly and at a fair reasonable and competitive price. Our tech was Mario, who was a true experienced professional that knows how to do take care of his customers. Great experience!

  • Review 117 (2024-07-25 - Rating: 5)

    Alan (electrician) did a great job during his visit at my property. Alan showed up on time, listened to my concern and did a professional job of making the proper repairs. Alan is courteous and he helped answer all my questions. I appreciate the great work that Alan completed.

  • Review 118 (2024-10-03 - Rating: 5)

    Came out and had our AC working again within an hour. Thomas was amazing!! Super professional and efficient. Highly recommend

  • Review 119 (2024-11-27 - Rating: 5)

    Jacob and Em were excellent techs and explained all the repairs in detail. One performed service for plumbing and the other for HVAC. Both were polite and punctual.

  • Review 120 (2024-10-10 - Rating: 5)

    Dear Rock: Thank you for sending out Dominic Cortez to fix my furnace for a worn gas valve control and thermocouple. Dominic demonstrated a skilled proficiency, a courteous attitude and respect for the customers needs; a job well done. Hang on to this man.

  • Review 121 (2024-02-23 - Rating: 5)

    I could not be happier with the service I got with our plumbing issue and our HVAC maintenance. Jeremiah was thorough, explained everything very well, and provided options to fit my budget needs while taking care of everything that was important today. Excellent work along with excellent care and service. Dakota was professional and went beyond the service call to let me know about some issues that he noticed (that correcting will save me $ down the road!).Really glad I have the service plan with this company, they have a great roster!

  • Review 122 (2024-08-29 - Rating: 5)

    Austin Shonrock arrived on time, was quite polite, and was very knowledgeable about his trade. He also answered and explained clearly all questions I asked of him. I would not hesitate to use him or the company he is employed by again. Steve Young

  • Review 123 (2024-07-02 - Rating: 5)

    Absolutely amazing service! Thomas was very transparent. Knew where to look immediately, and got it working super quickly. He went above and beyond, and got us an estimate for things that could be fixed in the future. I will always reccomend this company and keep going to them for our a/c heating and plumbing needs. Thank you!

  • Review 124 (2024-10-03 - Rating: 5)

    A couple of years ago I realized the plumbing hvac service I was using was poor so I found Rock and they are excellent and I use them for both hvac and plumbing, they fixed problems the other service created. Today they did 4 jobs Quickly and efficiently and I love the results. Rock is the only place I am calling from now on.

  • Review 125 (2024-07-12 - Rating: 5)

    My AC unit wasnā€™t working properly and needed troubleshooting. So I called Rock Plumbing, Heating and Air. Todd and Tom were sent to assist. Both Todd and Tomwere very courteous and informative. Everything was explained clearly with all options being presented for repair. Great experience!

  • Review 126 (2023-10-27 - Rating: 5)

    My boiler went down in my moms house she paid 32,000 in2017 to have applewood heating an pluming to put it in which they did improperly I found out a year ago the pump went out my mother payed 2200 for a new one she was 80 years old did know better she just passed away 4 days ago Ithe house was over heating due to a zone valve I call applewood because the put it in when they said it would be 7300 dollars I said for what an they gave me a list Iā€™m no expert but 7300 seemed a little off so I called rock didnā€™t tell them about the quote I received they said 996 dollars an asked why I cut the zone valve on the good zone I said I didnā€™t an told him what was done he not only fixed my zone valve but add a shut of which apple should have an I wouldnā€™t have payed a extra 600 to bleed the whole system now if it goes down ever again it will not cost near as much an done right also applewood put pump in backwards

  • Review 127 (2024-06-22 - Rating: 5)

    Devon, John and Zach are the epitome of integrity and great customer service. Iā€™ve been using Rock plumbing for the last couple years and I wonā€™t go anywhere else. They truly take care of their customers and provide quality work and communication. I canā€™t recommend them enough, I promise you wonā€™t be disappointed. Thank you guys for all your help!

  • Review 128 (2024-11-14 - Rating: 5)

    Great customer service!! I have New go to company for all of my Heating and Plumbing needs. Jacob and Damian did a great job!!

  • Review 129 (2024-03-09 - Rating: 5)

    Zachary was my tech and he fixed both of my furnaces. He was really thorough and informative. I also appreciated that he didnā€™t speak down to me or get annoyed with my questions. Instead he calmly explained everything in a way I could understand everything. I could tell he actually enjoys what he does and he does great work. I like working with people who take pride in their work and focuses on quality. He didnā€™t rush at all which was nice. I felt like he was really trying to get everything done with very high standards. Would highly recommend!

  • Review 130 (2024-08-10 - Rating: 5)

    Technician Em did a great job for cleaning and checking my whole AC system and provided me practical recommendation on the deficiencies clearly and throughoutly. She spent almost three hours to go through everything about my AC inside the house and outside. Overall, my whole AC system is working for the summer and ready for the winter.

  • Review 131 (2024-07-26 - Rating: 5)

    Rock Plumbing here today to address a clog that was resulting in us not being able to do a number of things. They came within a small number of hours of our call. Jacob Lopez was a great technician - clear communication, accurate expectations, quality work.

  • Review 132 (2024-06-19 - Rating: 5)

    We were extremely happy with Rock. They were able to send someone out quickly even a day early. Thomas was very thorough and explained everything. Sadly well need a new system but we are happy it will be installed by a reliable company. I highly recommend Rock.

  • Review 133 (2024-06-23 - Rating: 5)

    Todd Volpe from Rock provided exceptional service when he performed a thorough maintenance check on my AC unit. His professionalism was evident as he meticulously explained each step of the service process. I was reassured to learn that my AC unit was in excellent condition. Moving forward, I am confident in scheduling annual service appointments with Rock Plumbing, Heating & Air Conditioning for both my AC and furnace units based on this positive experience. A big thank you to Todd!

  • Review 134 (2024-11-27 - Rating: 5)

    Haley arrived bright & early despite the inclement weather. She replaced the outside outlet GFI in no time at all, checked the other garage outlets for power, & helped me to figure out gutter heater cord-plug issues. I am very satisfied & tickled to have my gutter heater working!

  • Review 135 (2024-08-09 - Rating: 5)

    Called Rock for a same day emergency bathroom sink issue and they were at our home in two hours. Jacob was professional and efficient. Highly recommend.

  • Review 136 (2025-01-07 - Rating: 5)

    Very professional and experienced! The work is quality and the timing in reference of availability to do a job is greatly appreciated.

  • Review 137 (2024-08-05 - Rating: 5)

    Todd Volpe was the Service Technician. Showed up on time to fix unworking A/C. He diagnosed problem within a few minutes. Told me the AC capacitor was not sending signal to start the compressor. Removed and Replaced with new AC capacitor. He told me they usually have a life of 5-7 years and mine was 10 years old. Served Safety switch and unit now works perfect. Nice guy. Friendly A+ rate by me and a veteran.

  • Review 138 (2024-07-17 - Rating: 5)

    Mario was an absolute pleasure to work with. He quickly fixed a leaky toilet that had caused some ceiling damage. Mario was not only professional but also took the time to explain the issue and offered helpful tips to prevent future problems. Marios expertise and friendly demeanor turned a potentially stressful situation into a manageable one. I highly recommended Mario for reliable plumbing services!

  • Review 139 (2024-11-13 - Rating: 5)

    Eric was here yesterday and serviced my furnace he has been here before and was one of the original team members that put my HVAC system inā€¦ I just have five stars I would give him 10 stars because he is such a nice man and he goes over and above always every time Iā€™ve met him to make sure that I understand whatā€™s going on to show me how to even put the filter in the furnace because I didnā€™t know how to do it I know that sounds silly But I didnā€™t know how to do it Eric is a good employee and deserves a raise in my opinion!

  • Review 140 (2024-09-13 - Rating: 5)

    Austin and Daniel completed the service on my air conditioner today and they were great! Quick, professional and informative. Love Rock!

  • Review 141 (2024-07-21 - Rating: 5)

    Thomas did an amazing job. He took careful measures to keep my house clean. He is a very thougtful and creative problem solver. He has an amazing work ethic. I am confident and happy with the work he did on my furnace.

  • Review 142 (2023-12-05 - Rating: 5)

    This Technician is wise and knowledgeable in his craft. Clean, well organized and behaves as a professional wizard with a variety of personal tools and techniques to manage a timely repair to a somewhat typical job only made challenging by my own awkwardness and mishandling. This was an event where despite my stubbornness, this was truly a case where, ā€œCall an expert,ā€ made terrific sense. But Mr. Adams was keen to make everything better and in fast time.

  • Review 143 (2024-07-10 - Rating: 5)

    Great experience. Ross was very helpful in every way. Obviously a skilled, knowledgeable and experienced technician. I could not be happier with the service.UPDATEā€”(Installation Complete) Installation, explanation of system operation, testing, folliw-up and final inspection complete. Everyone on the team was great: Ross, Jordan, Dominick,Jared Phalen, Casey, and Devon, (and anyone else whose name I left out). Courteous, considerate, competent, and professional. Five stars all around.UPDATEWe just had our first scheduled maintenance visit (first two visits after installation are free). Technician , whose name is Em) was excellent in every wayā€”prompt, knowledgeable, courteous, professional). She answered our questions about operation of thermostat, air and water filters, humidity control, etc. she mentioned a few possible options for our consideration (surge protector, optional added feature for air purification if needed for allergen control) which we decided we donā€™t need, She was not at all pushy about our decision and just moved on. Thorough explanation of what she did and why,, made sure we didnā€™t have questions, and best of all she left some dog treats and took a minute to pet our dogs on her way out the door. Good job Em!

  • Review 144 (2024-07-02 - Rating: 5)

    From the start to finish: receiving an estimate to final install, Rock has been professional and prompt with any questions and issues I brought to their attention. Customer Service satisfaction is their highest priority, which I appreciate. Highly Recommended.

  • Review 145 (2024-09-25 - Rating: 5)

    Donovan did a very thorough examination of our furnace to make sure all parts were working correctly. He did a great job explaining everything.

  • Review 146 (2024-08-17 - Rating: 5)

    The young lady who I spoke with was very kind and pleasant and the technician Todd. she sent out was so friendly and explained everything in detail heā€™s good person! With integrity

  • Review 147 (2024-07-09 - Rating: 5)

    Rock Plumbing stayed in contact throughout the day via text to alert when our tech would be arriving, and our tech was prompt and thorough making sure our units were working properly through the summer. Weā€™ve been using Rock Plumbing and heating for 6 years for maintenance checkups and repairs, highly recommend! C. Greaves

  • Review 148 (2024-12-13 - Rating: 5)

    Very professional and informative. Austin was a pleasure to work with. Rock will definitely have me as a repeat customer.

  • Review 149 (2024-07-02 - Rating: 5)

    Love Rock! Over the years Ive had 2 mini splits installed and a massive new boiler system with steam humidifier - everything works great. Whenever there is an issue (which isnt often) they are available right away to get it resolved. Highly recommend

  • Review 150 (2024-08-17 - Rating: 5)

    Byron came out immediately, was honest and straightforward. Old unit replaced and back online with cold air quickly. Professional honest and hardworking . Highly recommend

  • Review 151 (2024-12-17 - Rating: 5)

    Had Rock Heating out today for annual furnace maintenance. Em did a great job, very thorough and polite, even gave my dogs a treat. Would happily have Em do all maintenance on my heaters and air conditioners.

  • Review 152 (2024-11-16 - Rating: 5)

    Devon my plumber is so knowledgeable quick and such a pleasant person.Rock plumbing and heating was a good company to work with!

  • Review 153 (2024-07-08 - Rating: 5)

    Thomas was absolutely wonderful! He is so nice and so educated about all of the servicing that was performed. I will always request Thomas if i can.He also gave my little pup the cutest treats. So thoughtful. Thank you šŸ™šŸ»

  • Review 154 (2024-09-16 - Rating: 5)

    The staff at Rock is friendly and knowledgeable. Their work has always had an immediate impact on our systems performance and they provided great recommendations for further enhancements to our systems efficiency.

  • Review 155 (2024-08-03 - Rating: 5)

    Jacob did an excellent job! He explained 2 ways we could get the old hose collar off my water spicket. And, he was able to get it off and save me hundreds of dollars!

  • Review 156 (2024-07-12 - Rating: 5)

    We needed a disposal replaced ASAP and Rock sent a technician the same day! Jacob Lopez was knowledgeable, thorough and efficient. Excellent service from Rock and Jacob once again! Thank you!

  • Review 157 (2024-04-05 - Rating: 5)

    Rock Plumbing was able to get a technician out same day to assist me. Quentin, the master plumber that showed up, was awesome. Did great work and was expedient. He even waited for me to adjust a couple things with my cabinetry before completing his job. Would recommend.

  • Review 158 (2024-09-01 - Rating: 5)

    Jake at Rock Plumbing was great to work with. He was knowledgeable about the job that needed to be done, had good people skills, and carried an air of honesty.

  • Review 159 (2023-12-02 - Rating: 5)

    Tyler was our technician today. We had an issue with our steam humidifier which he quickly diagnosed and repaired. He took the time to explain what he was doing and why. You can tell he likes to teach and wants his customers to know their system better for him having maintained it. I really appreciate this kind of service! He also asked me how my entire HVAC system was treating us and told me about the other maintenance services Rock offers. We recently became members of Rocks Maintenance Club and already feel like we are in great hands!

  • Review 160 (2024-07-03 - Rating: 5)

    Every visit from Rock has been professional and thorough with great customer service. Today, Em was that and more: was really friendly and took the time to thoroughly explain what she was seeing and possible recommendations.

  • Review 161 (2024-09-06 - Rating: 5)

    Austin is the man. Not only did he diagnose and fix our AC in just under an hour, but he showed me a bunch of ways I can make things more efficient and extend the life of our HVAC system. Thanks, Austin and Rock!

  • Review 162 (2024-06-05 - Rating: 5)

    Austin is very professional, polite and very knowledgeable. He did a fantastic job identifying our problem, recommending repairs and then completing the work. Very satisfied with the service he provided!!Thanks Austin, much appreciated!

  • Review 163 (2024-05-02 - Rating: 5)

    Josh was very helpful in determining how to take care of our heat/air issues. He is very knowledgeable and helped us make the right decision. The install will be done tomorrow which is great. We are replacing the furnace and air conditioning units.The whole install did a great job and were very considerate of our family

  • Review 164 (2024-01-05 - Rating: 5)

    Excellent service!!! Quentin installed a kitchen faucet and addressed pressure issues at my house. He provided excellent service from start to finish. He was knowledgeable, personable, and respectful. He thoroughly discussed the status and issues related to operation and safety. My take away from this experience was good, objective information in which I could make decisions about plumbing repair or replacement.Ive had several experiences with Rock Plumbing H&AC and all have been superior over any other HVAC company I have worked with. It appears you guys really invest in your staff because they are top notch and enjoy working for the company.

  • Review 165 (2024-05-23 - Rating: 5)

    I hired this company for their detailed evaluation, honesty and friendliness.No high pressure or extra buy now discounts. Every service guy or gal was professional and eager to answer any questions. They were all very knowledgeable about their craft and easy to talk to. They did a remarkable job, cleaned up and made certain to cover areas necessary with tarps and shoe covers. I highly recommend this company!

  • Review 166 (2024-10-02 - Rating: 5)

    Devon came out to do a few things around our new construction home. He made some great recommendations and did an excellent job adding a water shutoff and connecting our natural gas grill. Iā€™ll choose them for my future plumbing needsā€¦more importantly he said his employer treated him well which makes me feel better about choosing this company!

  • Review 167 (2024-12-30 - Rating: 5)

    Devon was great. He installed our water heater with efficiency and speed

  • Review 168 (2024-09-23 - Rating: 5)

    Very happy with Tom who was out to service our heater which had stopped running. He was knowledgeable, friendly and courteous.

  • Review 169 (2024-10-18 - Rating: 5)

    Wyatt was very friendly, courteous and professional. He is very knowledgeable and did a great job explaining what he was going to do.

  • Review 170 (2024-12-13 - Rating: 5)

    Both team members that came to my house were amazing and very helpful. Their names are Billy and Justin

  • Review 171 (2024-08-22 - Rating: 5)

    Great experience with Jacob who replaced our pressure release valve. Explained what could be the problem, and what his top suspicion was, and why he was doing what he recommended, making sure I understood the issue.

  • Review 172 (2024-06-26 - Rating: 5)

    Mario and Jake are exceptional workers that know their trade. Refreshing to receive such a great experience from them and as a member of their subscription service I have never been disappointed! Would recommend every time

  • Review 173 (2024-06-07 - Rating: 5)

    Josh is an outstanding expert and is truly customer service focused. Josh understands all the nuances of HVAC and brings critical expertise and experience to help a home seller through the finite details of making sure that quality and safety are met and insuring that a passing system is truly ready for the sale. Ill recommend Josh and the Rock team anytime and if I need future service, theyre top of my list!

  • Review 174 (2024-05-24 - Rating: 5)

    Weve had Rock Heating and Air as our preferred plumbing and heating service for nearly 12 years. They have been easy to work with in scheduling and responding to any issues. One of their techs, Mark Christensen, who has been assigned to getting our firepit set up has been superb. He has been professional, efficient, and a pleasure to work with.

  • Review 175 (2023-11-27 - Rating: 5)

    Thanks for a great experience from start to finish. Called for some emergency boiler repairs and was able to get scheduled the same day and was kept up to date on arrival time etc. via their handy text reminders. My tech Mitch arrived on time and was ready to diagnose the issue, no running back and forth to the truck, he was knowledgeable and thorough in his work. Within an hour we had the issue diagnosed and resolved. Great work!

  • Review 176 (2023-12-12 - Rating: 5)

    Nick was great. They were able to get out same day and fix a gas leak I was concerned about. He was very personable, informative and communicative throughout and also educated me more about our system and what they offer for preventative maintenance.I was also impressed with the communication before the appointment and tracking of technicians location and text updates. Little things like that make the experience that much better and is not common.

  • Review 177 (2024-01-25 - Rating: 5)

    Declan provided great service, was respectful, and honest with his recommendations. I didnā€™t feel pushed into buying anything or upgrading anything. He just told us what he recommended for our home and fixed what needed to be fixed. Rock has been great and they hire great people.

  • Review 178 (2024-08-02 - Rating: 5)

    Rock plumbing, heating & air conditioning is reliable, honest and efficient! Todd was my tech and he was great! Very knowledgeable and friendly!

  • Review 179 (2024-02-25 - Rating: 5)

    Our service with Rock was amazing. We had the privilege of having Austin replace our hot water heater. He was up front with us, he explained everything he was doing, and was very considerate. We will definitely do business with Rock again in the future.

  • Review 180 (2024-05-02 - Rating: 5)

    Zachary was my technician and he did a great job. I have an 18 year old AC system that needed a little attention. He did a thorough job and had the right balance of recommending repairs vs cost benefit. I will be using them again.

  • Review 181 (2024-08-26 - Rating: 5)

    Had a great experience with Rock. Austin was extremely polite and professional and had the work done in no time. Would definitely recommend.

  • Review 182 (2024-12-09 - Rating: 5)

    Received prompt and quality service. Jacob was professional and provided five star workThe customer service I was provided exceeded expectations and was second to none.

  • Review 183 (2024-08-21 - Rating: 5)

    Austin was early, friendly, professional, and very thorough. He went above and beyond make sure I didnt have any other problems lurking.

  • Review 184 (2024-05-04 - Rating: 5)

    Updated: Another great experience with Rock. I had a sump pump go out and the water level was getting high. Rock sent Jeremiah out who helped to get the old one replaced and upgrade the system to include the Moen monitoring system. While getting everything installed we ran into an electrical issue. Jeremiah quickly got an appointment setup for the next day with Alan. Alan was able to diagnose and fix my issue in short order. What I appreciate most about the technicians at Rock is they are all great technicians but are also good people. They take the time to answer questions and teach you about your system.Mitch was very professional, provided multiple options for system improvement, and answered all my questions. Would definitely recommend Rock Heating & Air.

  • Review 185 (2024-04-18 - Rating: 5)

    I had another HVAC company come out to do a check on my two year old furnace. I was told the heat exchanger was damaged and the furnace was leaking carbon monoxide. I then called Rock and requested that Mitch come out (a recommendation from a neighbor). He came yesterday, said that there was some damage to the heat exchanger but it certainly wasnt leaking carbon monoxide and did not need to be replaced at this time. He did find some issues with my hot water heater installation which I had him correct. I would highly recommend Rock and certainly Mitch.

  • Review 186 (2024-06-23 - Rating: 5)

    Em was our technician and she was great. Our AC unit wasnā€™t blowing out cold air. She took her time to diagnose the problem and figure out the root cause of the issue. I would recommend her and The Rock to family and friends.

  • Review 187 (2024-02-01 - Rating: 5)

    Craig Johnson was our technician and his assistant was Tyler. They did a fantastic job. Very professional, courteous, and knowledgeable. Weā€™ve had a great experience with rock heating and air, and we would highly recommend them.

  • Review 188 (2024-07-07 - Rating: 5)

    Michael is one of the kindest most professional employees I have spoken to. He answers the phone in an upbeat way, and is eager to help solve our problems. Truly so kind and deserves 10 stars!Austin completed the repairs and was great as well! He was really helpful in explaining to me what was going on and quickly made the repairs. I am beyond satisfied by their services and I know Iā€™m in good hands!Alan, Declan and Jordan have all been awesome as well! I am so glad I am part of the membership so that I can have my units services annually. Is is SO worth it.Add Cory to the list of great technicians. Thanks for always taking such good care of my AC units and teaching me along the way!!7/7/25. It seems based on this ongoing review Iā€™ve spent lots of time with rock heating and air. Most recently Tyler, Austin, Tiffany and Noelle helped fix the most recent issue. So far so good on the repairs and I think my ā€œproblem childā€ of an AC is finally fixed.

  • Review 189 (2024-04-28 - Rating: 5)

    Micah was able to come to my home the day I called to assess my broken furnace and give me an estimate for a replacement. He even showed up after business hours!!! Micah was thorough, made sure I understood my options, and I canā€™t thank him enough!Installation happened the very next day!!! Jordan, Dakota, Zach, and Alan were efficient and thorough. They made sure I understood how to use my new thermostat and how to change my new furnace filter. All of this was done right before Christmas weekend and they were amazing. I recommend Rock 110%!!!!April 2024 Update: Of course my heat went out on a cold, rainy Spring Day. I called Rock at 5pm on a Saturday and Austin showed up within the hour and fixed the problem!!! Heat was fixed within two hours of my call. Rock is FABULOUS!!!

  • Review 190 (2024-06-19 - Rating: 5)

    I love everyone at rock plumbing heating and air. They are very responsive, courteous, and professional. Ive used them for all of my plumbing hearing, air needs. They are great.

  • Review 191 (2024-02-26 - Rating: 5)

    Excellent service, as weā€™ve always gotten from the Rock team over the years! Mario took care of multiple minor plumbing concerns for us. He was incredibly professional, incredibly fast and left me with multiple options to consider for other work I would like done in the future. And Zach made quick work of our furnace/HVAC inspection while leaving us with some nice options to preserve the life of our furnace too. Today is a great example of why we are part of the membership program.

  • Review 192 (2024-04-26 - Rating: 5)

    Mitch Atwell the technician sent by Rock did an excellent job in fixing the thermostat for my heating/cooling system in the house. He was friendly, courteous and very professional. He ran diagnostics to make sure the furnace is in good working condition. I recommend him and the company he works for.

  • Review 193 (2023-10-06 - Rating: 5)

    I highly recommend these guys. Jeremiah Adams our technician was so prompt, professional, friendly, and helpful. He was very knowledgeable about what he was doing and repaired our water heater exhaust perfectly. He answered our questions about another issue we were having with our thermostat. Weve already scheduled for him to come back and replace that also. The scheduling was super easy and they accommodated our hours, and stayed in touch during the day to confirm that the timing was still working for the appointment. Even our pup Zech gives him a five paws up

Similar Organizations