Sun City Plumbing & Heating

Located in Las cruces, New Mexico

Address: 3479 W Picacho Ave, Las Cruces, NM 88007, United States

Phone: +1 575-526-9758

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-19 - Rating: 5)
Great work, I would definitely recommend Sun City! I was very happy with our HVAC upgrade, the crew worked hard and explained everything well. Work was also completed very quickly, they finished in a little over a day. Layout of pipes and electrical all looks very professional also, and they sealed all holes in roof as well.

Review 2 (2024-11-24 - Rating: 5)
I have been with Sun City for years now and Malachi is the best!! Fast, thorough and explains EVERYTHING! I ask for him every time which is one of the great things about Sun City - if you like a technician, you get to request them. I have Malachi keeping my heating and AC in tip top shape and also a plumbing expert who comes every time that I need one. Sun City not only does my yearly maintenance under their special program but they installed a new system for me about 5 years ago when my old one conked out in August during triple digits! They kept me at a livable temperature with a portable AC unit while we waited for the new equipment to arrive and got it in fast! I had a different AC/Heating company when I first moved to Las Cruces but switched to Sun City on a friend’s recommendation and would never switch back. So Sun City is the best and ask for Malachi!!

Review 3 (2024-11-27 - Rating: 5)
We had Sun City clean and seal our vents. We noticed an immediate difference after they finished. The air and the house seems cleaner! The guys that did it did a great and very professional job. Also, they scheduled a follow up where a couple of small spots of paint were removed by the tape they needed to use to seal the vents. Tod came by today a fixed the spots so that you would never know that they were there to begin with! I want to thank Jason and his team for such a great job and I will definitely be using Sun City in the future when need be!

Review 4 (2024-10-31 - Rating: 5)
Jenna (Jennifer) at Sun City Plumbing and Heating was so helpful, knowledgeable, and patient with me today. We just recently switched our service over to Sun City Plumbing & Heating during the summer. And I was trying to set up a fall service appointment for both our units, but I really didnt know that much about either of them. And I also didnt know if the previous company had shut off the gas to the units or not in the spring. She walked me through how to change the thermostat from cooling to heat. And had me see if the house would warm up fast so that a technician wouldnt have to come out just to check if the gas was turned on in the unit or not. And also so that we wouldnt have to wait to turn on the heat until a technician was available. They have been so helpful, friendly and knowledgeable. Such a great change from the previous company that we were with, that would ignore our calls, texts and emails, and wasnt fixing our issue that we had before with our main house unit.

Review 5 (2024-02-14 - Rating: 5)
Everything about our experience with Sun City Plumbing was fantastic. The team was very fast with their responses when we first contacted them and the work performed was excellent. Jessy and Socorro were the techs who installed our new HVAC system and they were extremely knowledgeable and professional! We also want to give a big thank you to Jason for his quote and insight to the project. We cant recommend this team enough

Review 6 (2023-10-19 - Rating: 5)
We could not be more pleased with our experience with Sun City. Alex came out to do an estimate, he is knowledgeable and explained the options available. Leigh Ann in the office was super easy to work with regarding scheduling our install. Next the installers Jeff and Johnny arrived and did an awesome job completing the installation of our new roof top HVAC system. Jeff and Johnny are customer service stars, they explained what they were doing, how the progress was going and completed the job including cleaning up everything...like they had never been here. So whatever is going on at Sun City its working, best customer service weve experienced in a very long time. Hire this team youll not be disappointed.

Review 7 (2024-12-27 - Rating: 5)
We have always been impressed with the staff at Sun City since they first installed an excellent Trane furnace-A/C system for our home back in 2014. On 12/27 we called to arrange an appointment for next week, it being Christmas Week, and Chrystal asked if wed like to be seen that same day, which was arranged. Shortly after, she called us, indicating that she could have a techician at our home in the next 30 minutes. Agreed! Must commend the great communication, including the text message with a photographic image of the technician for customer safety. Fantastic!!! Wonderfully polite techs, Malachi & his assistant Hezekiah, arrived promptly, inspected the thermostat, finding it faulty, needing to be replaced & explained the various options available & pricing for each replacement model. Although the model we selected wasnt on the Sun City van, they went back to the warehouse and returned promptly to efficiently install and test the new thermostat. Then Malachi gave us a very excellent explanation of how to operate the units settings, prior to providing us with warranty info and processing our payment on his handy-dandy tablet. In total, this recent experience with Sun City Plumbing & Heating was superb, just as 10 yrs ago; applies all three (courteous, good communication skills, knowlegable, and most of all EFFICIENT). We highly recommend Sun City Plumbing and Heating - they are the best in the entire state of New Mexico.Marjorie & Robert Hinton, Las Cruces

Review 8 (2024-11-04 - Rating: 5)
We had a wonderful experience with Sun City starting with our call about our furnace and speaking with Crystal. Crystal was very professional and helpful. Then our technician Nathan arrived, 10 mins earlier than are promised time slot, always a plus. Nathan was outstanding, went above and beyond to find the issue and make sure there where no other issues and no carbon dioxide leaks in the furnace and house. We highly recommend this company!

Review 9 (2024-11-26 - Rating: 5)
We have had the best experience with Sun City Plumbing & Heating. The staff we contacted by phone were professional, polite and efficient. Alex was the man we dealt with to help us choose heating and cooling. He was so knowledgeable and helpful throughout the whole experience. The installers were Luis and Fabian. These two men were in and out of our home all day. We couldnt ask for a more professional team. They worked together seamlessly. Courteous in our home and always busy accomplishing the task at hand. We anticipate a good working relationship in the future with the Sun City team.UPDATE: Malachi came out 11-26-2024. He was on time, friendly and so good at his job. Malachi checked the whole system to find the issue and kept us informed all the way through so we understood. It was good to have someone so knowledgeable of our system and so helpful with advice as well as explaining our system to us. Thank you Malachi.

Review 10 (2024-10-28 - Rating: 5)
I went without any air conditioning for 2 weeks. Fabian and Luis came and installed my Hvac system. I have never in my life been so thrilled to have AC! They were very hardworking and kind! They work so very hard and cleaned up after themselves!!! I also wanted to thank Stevie (plummer) and Alex (final inspector) for their hard work and professionalism!!! I wanted to add one more comment. I had a small leak of my water heater and Aaron came and fixed problem!!!! He is such a nice and informative young man! Very pleased with his work!!

Review 11 (2024-10-24 - Rating: 5)
Sun City is a quality, professional company that I have been using for several years. Their technician, Malachi, came out and cleaned and checked out my heating system for the coming winter. I have been though a home gas explosion, and he took great care to make sure I was comfortable that there were no gas leaks and no carbon monoxide issues. He is really great with customers, above and beyond. Thank you.

Review 12 (2024-10-10 - Rating: 5)
Service Tech Malachi serviced my furnace to prepare it for winter on 10-7-24. Malachi contacted me to ask if he could arrive early. That was great. He explained all that he was going to do. He was thorough and kept me informed as to his progress. Overall his service was great and very satisfying. Would welcome him back next time I need service.

Review 13 (2024-12-11 - Rating: 5)
Excellent customer service and professionalism! Even though this visit was routine maintenance, Malachi took time to explain everything in detail and answer all the questions I had. Weve been customers of Sun City over the past 10 years. Malachi upheld and outshined the already outstanding service weve come to expect with Sun City.

Review 14 (2024-12-25 - Rating: 5)
My technician was Joel Marquez. He was very professional and nice person too. He came in, told me what the problem was, and fixed it. I will recommend Sun City. I am happy my girlfriend told me about them. A great office staff too.

Review 15 (2024-07-10 - Rating: 5)
Thank you to Johnny B. and Luis M. for installing are two split units they did a great clean job and answered any questions I had will call them back for future installs thanks again.

Review 16 (2024-11-06 - Rating: 5)
I recommend Sun City for any plumbing and heating needs. I have used them for many years and most recently needed their services several times over the last few months. I needed to replace a HVAC and Gonzalo and Johnny B did a fine job with installation, and thank you to Mike for the biannual check on my HVAC units. Same with my water heater. Joel and his partner replaced my old one and did great job. Also happy with the work on my tub spouts. Thank you to Estevan, Todd, and Joel. The spouts, and tile work look great! Wanted to make sure I mentioned all the guys that have been a part of all the work Ive had done, they all deserve a shout out!

Review 17 (2024-10-31 - Rating: 5)
Our AC quit cooling on a week-end in September. From our 1st call to the final walk-through of our new HVAC system, we were very pleased with everyones responsiveness/knowledge & professionalism. Thank you Ramon & Johnny B who did the installation, the two gentlemen who cleaned our duct work and Victor, who did the final walk-through. Sun City is the BEST!

Review 18 (2024-10-18 - Rating: 5)
Technicians were professional and very respectful. They went above and beyond making sure everything was picked up and in order. The education on the new system and instructions were clear and concise. Wish every business would provide the level of customer service that Sun City’s technicians, Jessy and Socorro, delivered!!

Review 19 (2024-12-16 - Rating: 5)
This is the second PM service from Jaime Murillo, and he is exceptionally thorough. He has done a great job on my A/C, and is always a most pleasant and polite person! Sun City and Jaime will have my business for a long time to come!

Review 20 (2024-09-24 - Rating: 5)
Malachi was sent out to see why our AC was making a terrible noise and not cooling. He assessed the problem on a Friday and we needed a new blower motor and gave us our quote. Motor needed to be ordered and came back on Monday to replace it. Malachi was on time to our appointment. Was very nice and polite, and explained what happened and how it was going to be fixed well. Feels good in our house again! Highly recommend him.

Review 21 (2024-10-24 - Rating: 5)
Hi. We had ended up with what was an easy fix but Michael Estrada was a great technician. He quickly diagnosed the problem in the air handler portion of our a/c unit. They were able to get to our house fast and also fix our problem fast. My wife and I are new to Las Cruces and would definitely use Sun City Plumbing and Heating again. —Daniel O’Sullivan

Review 22 (2024-09-19 - Rating: 5)
I would like to commend Malachi from Sun City Plumbing and Heating for his outstanding service. When our AC unit malfunctioned, he quickly diagnosed the issue and provided a clear explanation of the repairs needed. His efficient work resulted in a swift resolution, and he took the time to thoroughly inspect our system, offering valuable tips on maximizing the efficiency of our AC and filters. Malachi’s professionalism and courteous demeanor were greatly appreciated.

Review 23 (2024-10-09 - Rating: 5)
My husband and I were very impressed with the quality of the work that was done, and the efficiency of the two plumbers who came to our house. They were polite, explained everything, and left us with a working disposal. We will definitely use them again., and we recommend them highly.

Review 24 (2025-01-08 - Rating: 5)
Malachi fixed our heating unit this morning. ! Earlier than scheduled and while it was snowing ! Was very polite, friendly, and professional ! Answered all our questions and politely offered other services available ! We are very happy with Suncity as we have used them before ! Thank you ! I

Review 25 (2024-10-17 - Rating: 5)
Malachi did an excellent job checking out my new furnace for its first winter season. He thoroughly checked the controls, connections, and filter. He programmed the thermostat and verified it was working correctly. And he monitored the vents for carbon monoxide gas (none-yay!). I feel my home is ready and safe now for the winter--thank you so much! Highly recommend this service!!

Review 26 (2025-01-02 - Rating: 5)
Edited to add our second experience with Sun City 12/30/24: I cant say enough good things about Sun City Plumbing! We had a major leak that left us with limited access to water, having to turn it on and off to the house for just a couple of hours a day. After struggling to find a solution, we called Sun City Plumbing, and they came to our rescue. Ruben and Isaac were the team members who worked on our issue, and they were absolutely amazing!Before calling Sun City, we had another plumbing company give us a quote that was not only higher but also required us to incur an additional huge expense of having a pine tree removed. Thankfully, Sun City Plumbing gave us a much more reasonable estimate and handled the entire job without the extra costs.I also want to give a huge shout-out to Jay, who I spoke with several times on the phone. He was incredibly helpful and patient with all my questions. He even went out of his way to squeeze us onto their schedule so the project could get done quickly, especially considering how urgent our situation was.Despite the size and complexity of the job, Ruben and Isaac (and an additional team member whose name I didn’t catch but came on the second day of the project to help with the endless digging) worked tirelessly—even on New Year’s Eve—to complete this huge project in just two days. Thanks to their dedication, we had a fully functioning water system just in time for the new year. Their professionalism, expertise, and commitment to resolving our issue were truly impressive. They went above and beyond to make sure everything was done right, and we couldn’t be more grateful.We’ve actually had a very positive experience with Sun City in the past when they installed our HVAC system, so we knew we could trust them again. Every interaction weve had with their team has been outstanding. If youre looking for reliable, hardworking plumbers or HVAC experts, Sun City Plumbing is the way to go. Ruben, Isaac, and Jay really made a difference for us, and we will be recommending them to everyone we know. 5 stars all the way!Thanks to Jesus and Gonzalo for installing our HVAC. They were both incredibly professional, did excellent work installing and removing our old furnace and swamp cooler, and cleaned up thoroughly after the installation was complete. We are so happy with our system. Thanks again! - Simone & Josue

Review 27 (2024-11-25 - Rating: 5)
Great service! Appt was originally scheduled for 10:30am, but my tech Malachi called to let me know they had a cancellation and that they could come earlier if it was convenient for me. He was here within 20 mins and completed a full inspection of the heating system. He also provided me with two filters at no charge and all the work was completed within 30 mins. Malachi was professional, friendly and helpful. Highly recommend for HVAC service!

Review 28 (2024-12-30 - Rating: 5)
Gonzalo and Johnny B. did a first rate job of installing our new mini split system. No complaints at all.

Review 29 (2024-08-26 - Rating: 5)
We had Aaron O. and Josh N. come out and install a new water heater. Service was quick and efficient. Aaron explained everything that was going to be done as well as the maintenance of after the installation. We also had Jack come out for an estimate for a water softener as well. All three gentlemen were very professional and friendly. Will Continue doing business with them.

Review 30 (2024-10-22 - Rating: 5)
I called for routine service on my HVAC unit. Malachi arrived within the window the office gave me and he called as he was on his way from his prior stop. He was thorough and checked everything possible, identifying a problem I didnt know I had. He corrected it quickly and thoroughly explained to me what the problem was and what he did to resolve it. I highly recommend Sun City and Malachi.

Review 31 (2024-06-17 - Rating: 5)
I would like to extend my appreciation and thanks to Jamie Murillo for all the guidance, knowledge, professionalism, curiosity and most of all his personality. Jamie went out of his way to make sure we were satisfied and comfortable in our home. Thank you Jamie for all your help.Jessy ad Socorro came 4 days ago and installed our new air conditioner system. I was impressed how fast they got the job done. Both gentleman worked quick and professionally. They did an excellent job and cleaned up/removed all the trash. It is working wonderfully. Thanks Sun City for a great job done. You have some outstanding employees.

Review 32 (2024-10-22 - Rating: 5)
Jessy and Socorro installed our new Ac/Heater. Very nice and polite men. They did a very clean job and explained the new system to us. I highly recommend them.Thank you guys.

Review 33 (2024-08-13 - Rating: 5)
Sun City Plumbing was amazing. The waterheater went out over night and to stop the water that was flooding the garage, we had to turn the water to the house off. Sun City Plumbing got us an appointment that same afternoon. Joel and Noah were fast and meticulous in their work. We had hot water in less than 24 hours from when it broke. Thank you!!

Review 34 (2024-09-21 - Rating: 5)
Malachi provided exceptional service yesterday,He repaired my Lenox AC unit that had a bad motor. He was very friendly, knowledgeable, and a pleasure to work with. He reflects highly on the outstanding quality that Sun City provides to this community.

Review 35 (2024-08-28 - Rating: 5)
Malachi arrived 15 minutes early, was very professional and went out of his way to make sure all the vents were open to get better airflow in one room. He explained everything and I felt comfortable with him in my home. 100% recommend!!

Review 36 (2024-12-20 - Rating: 5)
Malachi did an excellent job servicing my heating system. He thoroughly explained what was checked and the condition of my system. I would highly recommend him and Sun City!

Review 37 (2024-11-01 - Rating: 5)
Had an appointment today with Malachi and he was GREAT! He showed up on time, explained what he was going to be doing and got it done when he said it would be done. Very pleased with Sun City and with Malachi!

Review 38 (2024-08-08 - Rating: 5)
Had Joel Marquez and Noah come by today and were very professional from the start. They immediately knew what the issue was and took care of it. I have in the past had service with you and have recommended your company. Thank you Joel and Noah for being so kind and efficient! God bless.

Review 39 (2024-07-19 - Rating: 5)
Thank you! Sun city did a fantastic job. Even in this heat the AC feels like it’s doing what it should. It feels brand new in our home. And Todd is the real mvp. My husband just asked him how we could fix our bedroom door since the moisture in the air caused it to adjust and not close right. amidst all his work he was already doing just out of the kindness of his heart he made our door work like a normal door before he left. That’s the definition of an above and beyond situation as it wasn’t necessary. Thank you for your kindness and professionalism, and fixing the AC.

Review 40 (2023-08-25 - Rating: 5)
Large tank Reverse Osmosis system - remote mounted in garage.With a 3.2 gallon reservoir, the Puro Max system has ample storage to handle all our drinking water, icemaker and pasta pot filling needs and it does it silently from the utility room. Another super clean and timely installation from Estevan and Josh, this unit also prices very competitively to big box alternatives. Most importantly it operates quietly on recharge. Sun City continues to upgrade our lifestyle! And a recent smoke test of the plumbing vent system by Jeff and Josh put to rest some septic odor concerns while Manuel speedily diagnosed and explained AC compressor shutdown after hours caused by a utility brown out. True service at all hours!

Review 41 (2024-10-04 - Rating: 5)
Had really great service with Sun city crew! Jesey, Socorro, Malachi, Daniel, Victor were amazing! New Hvac system up and running well. Brian and Jayce were also great at cleaning up after the duct cleaning and sealing. Everyone so helpful and knowledgeable! Thanks guys!!

Review 42 (2024-10-09 - Rating: 5)
Malachi is very professional, as well as knowledgeable and friendly. Malachi explained in detail prior to starting the service calls exactly what he would be checking and completing.I highly recommend Sun City for your AC and Heating service.

Review 43 (2024-10-27 - Rating: 5)
Our water heater was leaking gas and Daniel came out as soon as he could to help. Although he didn’t give us the news we wanted to hear, he did diagnose the problem and help us find the best solution. He answered all our questions and made sure everything was thoroughly examined and explained. Thank you, Daniel!

Review 44 (2024-09-17 - Rating: 5)
Malichi came to help us get the air conditioner running after it stopped functioning over the weekend. He was great--explained everything and helped us to understand what may have happened. Really appreciated his help today!

Review 45 (2024-07-06 - Rating: 5)
So professional. Got a text letting me know Aaron was on his way, including a photo of him so I would recognize him. Loved that. He was so pleasant and professional. Installed a new water heater. I have used sun city before and I highly recommend them.

Review 46 (2024-08-01 - Rating: 5)
Thumbs up to Sun City for sending out Gonzalo, Johnny B., and Josh G. They were extremely knowledgeable in their field and skills. They demonstrated in detail how to operate the new equipment and are very friendly. They are a true asset to the company. We highly recommend them!

Review 47 (2023-07-12 - Rating: 5)
We called Sun City because a neighbor recommended their service. We asked for an estimate for installing grab bars for our bathrooms. Jack came over and did a thorough inspection and got back to us quickly with the quote. We accepted and Todd showed up exactly when he said he would and installed the Bars perfectly! We couldnt be happier with everyone from Sun City! If we

Review 48 (2021-06-22 - Rating: 5)
After Sun City completed an electrical panel upgrade (and did excellent work) for our new AC unit, there was a need for some exterior stucco repair around the new breaker and meter boxes. Todd very skillfully repaired and painted the stucco so that it matched the wall. In addition, Todd was professional, friendly, courteous, punctual, and communicative.

Review 49 (2024-06-15 - Rating: 5)
We were so thankful that JR would make a service call, on Saturday, to repair both of our air conditioners that had been out of service…He started at 8:30 & did not leave until both units were blowing cold air, again. We are more than grateful to SunCity for hiring such a professional, courteous, extremely knowledgeable, young man! We definitely recommend JR to anyone who wants a job done correctly, the first time!

Review 50 (2024-01-15 - Rating: 5)
Just had a heat pump water heater and filter and softener installed and am very satisfied. The team that did the installation did good work, were communicative and courteous. The only complaint about their work was that they didn’t put a drop cloth down when they demoed the old gas tank water heater, so the finish on our laminate flooring was damaged by scratches and scale. Sun City made good on it, though. Dave, one of the owners, took one look at it and committed to send one of their team - Todd - out to clean and repair the damage done, and he did great work. He took his time to do the best possible job, and our floor looks as though nothing ever happened to it. VERY satisfied with the whole job. It’s reassuring to find a company who takes FULL ownership of their work - including fixing any mistakes. I will absolutely be calling on Sun City for our next plumbing need.

Review 51 (2024-12-19 - Rating: 5)
Miguel just left our home. What a nice polite young man. He was very thorough and professional. Thanks . The Baldwins

Review 52 (2024-09-21 - Rating: 5)
Malachi was prompt and professional in replacing the blower motor of my AC. He took time to really explain the issue and kept the area very clean. Recommend Sun City and try and ask for Malachi.

Review 53 (2024-05-03 - Rating: 5)
We have had such great experiences with Sun City. They understand the issues, are so happy to help, and always provide their services as soon as possible. On this particular appointment, Michael Estrada and JR came right on time, texted they were coming, and figured out the problem within minutes. Because they had been trained for this issue, they were able to fix it right away. They were so professional, friendly, and helpful. Thanks again to Michael, JR and Sun City!

Review 54 (2024-06-21 - Rating: 5)
Quick and friendly service. Both crews involved in my project were professional and thorough with their work, communicated well and finished ahead of schedule. Always glad to do business with Sun City. Thanks to Jessy and Socorro for the HVAC install and Bryan and Jayce for the duct cleaning and sealing!

Review 55 (2024-07-13 - Rating: 5)
We just got air conditioning system installed by Sun City and couldn’t be happier! Quick, efficient and reliable service. Technicians were very polite and left our home clean. Thank you very much!

Review 56 (2023-12-11 - Rating: 5)
Sun City installed a new heat pump system in our house last week. They provided professional service and solid equipment. Jeff and Johnny did most of the installation work and were great. When we found a problem at the end of the install, they stayed and fixed it for us. I feel we received our money’s worth, for sure. We’re going to ask for their help with installing new plumbing fixtures soon. I definitely would recommend them.

Review 57 (2024-08-05 - Rating: 5)
Todd Hensley did a great job on repairing the drywall that had to be opened up for a new gas line. He was neat, timely, and took pride in his work. The hole is gone and it doesnt look like there was ever a repair made.

Review 58 (2024-01-30 - Rating: 5)
This is a company you can trust! After a poor prior experience with another contractor who tried to sell us an entire replacement of our water heater, we decided to go with another contractor and found Sun City Plumbing and Heating! So happy we did. Estevan, our technician, was very kind and informative, and thoroughly tested our water heater before determining that it simply needed to be flushed. Issue was resolved within an hour. We appreciated his honesty and his willingness to ensure we were informed and didn’t try to sell us on something we absolutely didn’t need. Will definitely be using Sun City from now on anytime a plumbing issue arises. Thanks so much!

Review 59 (2024-12-30 - Rating: 5)
Malachi did a great job checking and optimizing our system during our annual fall furnace tune up, thanks very much!

Review 60 (2024-09-10 - Rating: 5)
My husband and I appreciated how competently Malachi served us today. He arrived on time and performed a thorough check of our HVAC system, answering our questions in a way we could understand.

Review 61 (2024-05-22 - Rating: 5)
JR the technician was absolutely wonderful. He was very professional and kind, he did a great job servicing my AC unit hes a very personal person. If Im allowed I would request JR for my technician each time my unit needs service. He represents Sun City well. Thank you for having such a respectful, responsible technician.

Review 62 (2024-11-16 - Rating: 5)
Malachi was very professional and courteous. He did a great job winterizing ou air conditioner and setting up our furnace.

Review 63 (2024-06-10 - Rating: 5)
JR came and fixed my AC quickly and professionally. He answered all my questions so that I knew exactly what had gone wrong and what needed fixing. My AC was back up and working perfectly in no time. JR did a great job and it was a very pleasant experience to have him work in my home. I highly recommend JR.

Review 64 (2024-07-15 - Rating: 5)
Aaron serviced our water softener that had not been touched in years. He was very friendly and explained the issue, got it going again and answered all my other questions. Very pleased. Thanks Aaron!

Review 65 (2024-12-27 - Rating: 5)
Brendan was the technician for my regularly scheduled check up. Consistent with the level of service I have come to expect from Sun City, Brendan completed the task professionally and efficiently. He took the time to make sure my questions were answered. Will look forward to Brendan completing my spring check up.Today Malachi and Hezekiah completed my fall check up. Punctual and professional they completed the task. Especially appreciated is they patiently reviewed everything that was checked, and ensuring any questions I may have had were answered. I have been and continue to be a long term very satisfied customer.

Review 66 (2024-04-03 - Rating: 5)
Very satisfied with the finishing work details around AC unit as well as around the new vent. Mr. Todd Hensley is extremely knowledgeable and his attention to detail exemplifies professionalism at its best. This speaks to the caliber of Sun City Plumbing and Heating as they have only the best in the business. We are definitely going to be coming back, as well as recommend Sun City Plumbing & Heating to everyone we know. Thank you for outstanding customer service.

Review 67 (2024-03-28 - Rating: 5)
Our experience with Aaron was fanominal! We have never had a bad experience with techs until today with Michael. Aaron came in after hours and was the best service recovery employee I have encountered in a long time. Aaron had an amazing attitude, listened to what had occurred and our frustrations, then offered to waive the after hours fees to change the valve. All we were expecting was for him to stop the water from flowing from the shower. Aaron was very happy to complete the job and change out the valve and faucet. Aaron did it quickly and was very clean when removing the wall. We wanted to pay the after hours fees because he was so amazing. I am not one to do reviews but Aaron deserves recognition for a job well done. He takes pride in his work, has an amazing attitude walking into what could have been a tough situation, and rectified the situation! I appreciate Aaron and the work he did for us this evening.Amanda Spencer

Review 68 (2024-09-11 - Rating: 5)
Malachi was very thorough, courteous, nice and professional. He worked steadily and did a great jobHe explained what he did and how our system were. Thank you. Excellent job.

Review 69 (2024-05-09 - Rating: 5)
Called for a quote. Jack Sanchez was very professional and quick to provide a quote and explain what needed to be done. Estevan and Noah were quick, efficient and professional fixing the bath tub leak. Job was completed within 2 hours.Called another company and was quoted much higher, Sun City was able to do it significantly cheaper by doing the hard work to avoid breaking cement to fix it (replace pieces with little room to work around). I highly recommend this company.

Review 70 (2024-04-03 - Rating: 5)
Jeff and Johnny took off our old HVAC unit and installed another one within a matter of hours. They were very personable and professional. Thank you Jeff and Johnny for excellent service, we definitely appreciate your commitment to outstanding work.Much respect, Frank & VirginiaPS Sun City also sent a supervisor technician named Alex to check on the work, he also was super articulate and meticulous in his inspection of their work. Everything checked up with flying colors of course. If youre getting a new HVAC , I would definitely go with Sun City, if you can get an appointment that is. They are the best Ive seen. Thank you Sun City for being so Timely, professional, patient and informative!!!☘️🏀🏀🏀

Review 71 (2024-08-24 - Rating: 5)
Having purchased their service plan, Frank came to my home and checked out both of my a/c units. He is professional, and knowledgeable. One of my units did not get the readings he had expected (it was slightly off) so he set up another time to return for a courtesy check. He spent a good amount of time at the house making sure everything was ok. I appreciate he never made me feel like he was rushed. He answered all my questions and gave me advice on what to look for if I did have to replace the unit. I will request him next time I need service. Thanks Frank!Update Aug 2024: still using Sun City and they performed maintenance on my two units. Service has been consistently timely and efficient. My serviceman Malachi did a great job. My units are aging but they have managed to keep them running.

Review 72 (2024-01-18 - Rating: 5)
I love using Sun City Plumbing and Hearing for any plumbing or HVAC issues because they are always knowledgeable and quick to get the job done! The office staff is always very friendly and quick with setting up the appointments.Josh came out to fix a broken water line in my trailer today. He was able to fix the water line and explained what material he was going to use and why. He also talked to me about next steps and what to do. Very knowledgeable, professional, and respectful.I have also had the pleasure of having Luis, out to do the yearly maintenance on my AC and heater when it is needed. He is knowledgeable and professional. He also explains what he is doing and why!It is always a pleasure doing business with Sun City!

Review 73 (2024-10-11 - Rating: 5)
I cant speak more highly of the entire Sun City staff who got my new HVAC system up and running in a very timely and efficient manner. Starting with Crystal, who was able to schedule Jason right away and he gave me multiple options for a new system. Once I selected, Leighann got me scheduled for the install. The install also happened alot sooner than it was originally scheduled. Thank you Leighann! The installation crew...Johnny B, Fabian, and Luis had the new system up and running in no time and they left no trace that they were even here.Again, thank you all for your efficiency, your customer service, and your technical skills in getting my house cool once again. You all did an awesome job and I wouldnt hesitate recommending Sun City to anyone who needs ANYTHING cooling and/or heating related.Sincerely,Pete Santoro

Review 74 (2024-08-11 - Rating: 5)
Following up to Jaimes visit, the eminently capable Lalo (thanks Crystal for arranging!) deep cleaned the coil and replaced the motor -- and were reaping the benefits of all of the professionalism and peace of mind and personal touch that weve been treated to by the staff at Sun City. Thanks again!We cannot emphasize how wonderful it is to be repeatedly wowed by the team at Sun City. A few recent highlights: Crystal, who took our call today about scheduled semiannual maintenance; and Jenna, who took our call (months ago now, oops!) about an issue with our water heater (sulfur odor) -- both took the time necessary and left us feeling grateful, heard, and delighted to have such capable, caring and helpful people in our community. Lastly, what a pleasure to have Jaime taking care of our HVAC: Hes knowledgeable, professional, courteous, responsive, considerate, and a pleasure to speak with and learn from. Thank you Sun City for going above and beyond, please be sure to pass on the gratitude and goodwill, and keep up the good work!

Review 75 (2024-06-09 - Rating: 5)
JR repaired our AC yesterday which was a Saturday. He called to let us know that he was on his way and arrived shortly afterwards. JR is professional and personable. He is efficient and did the repair quickly.We appreciate having cool air again. Thanks JR.

Review 76 (2024-06-04 - Rating: 5)
Josh Grajeda came to my home to stop my newly installed toilet from leaking at the base. An attempt was made by another tech the prior week but the problem persisted. Josh reseated the toilet and it has been fine ever since. Josh was very professional, polite, and made sure to clean up after the job was done. I use Sun City Plbg for everything - air conditioning, heating, annual gas heater flushing, etc. They are the best!

Review 77 (2024-05-20 - Rating: 5)
I want to thank Josh for coming out and fixing my reverse osmosis system. He knew exactly what was wrong with my system and fixed it in no time. While he was here he noticed that there was a smell of gas in my garage and looked into that. He found a leak in my gas line and although he didnt have the part in his truck he went to Home Depot got the part came back and fixed it. I am so thankful that he noticed that issue and was able to take care of it. It could have been a very bad situation had he not taken care of that. He absolutely went above and beyond to take care of all of my problems. I am so thankful for him.

Review 78 (2024-08-26 - Rating: 5)
Malachi did incredible job servicing our hvac and replacing the compressor fan.Professional-honest punctual and friendly.

Review 79 (2019-10-29 - Rating: 5)
Sun City has been our GO TO company for several projects involving AC units, Heaters, and Water Heaters for several years. They have always provided prompt and efficient service at a reasonable cost. And in those rare moments when something they did was not working as expected they immediately returned to remedy to issue. This year a new water heater was required as the original that came with the house 15 years ago was struggling to fill our needs. Jeff arrived when promised and began removing the old unit and Dell showed up within a few minutes to deliver a needed tool for the job and was able to stay long enough to help complete the job. They disconnected the old unit and removed it with very little mess left behind. Along with the new unit they installed a metal drip pan (which the old one did not have). The whole process was started and completed within the estimated time indicated. Both Jeff and Dell were friendly and focused on their work. This is what my wife and I have come to expect from Sun City and always recommend them to others when asked. Thank you for your technicians who represent your company in a very professional and friendly manner.

Review 80 (2020-07-02 - Rating: 5)
Decided to install a water softener in my home. Contacted Sun City since they service my heating and cooling. From the estimate process to full installation the process was seamless. Technicians Estevan Gutierrez and Aaron were professional and kept me informed throughout the entire process, explaining what I could expect. Great follow up calls and reminders from their office staff. Highly recommend Sun City.

Review 81 (2024-01-17 - Rating: 5)
I had Sun City update my heating and cooling system, from a 35,000 BTU gas wall heater plus evaporative cooler, to 3 Mitsubishi heat pump mini split systems for the 3 zones of my 1947 adobe house. Jason came out and gave me an accurate estimate of the work needed. The electricians did a thorough job of placing the lines on the roof and rerouting my electrical panel. I was concerned about holes being drilled in my adobe walls, and installer team Jesus and Gonzalo answered all my questions. Their very precise work reassured me that there would be no water leakage. Some changes were needed in the original plan for placement of the units, due to structural details like the way the window frames fit into the walls. I was very satisfied with the change of one unit from the back wall to the interior front wall, as it allows for more efficient air flow. I was also concerned that the living room unit appeared to be crooked. After both the technicians and the manager came out with a level to show me that there was a slope in the wall, I was satisfied. All 3 units are working very well. I have been so much more comfortable during the past 3 months. Im sure I will also be more comfortable come summer. Todd did a great job repairing the hole left when the wall heater was removed, matching the texture to adjacent walls, repainting and replacing the tile baseboard. Jaime came out promptly when I noticed some ceiling vibration from the units installed on the roof, and put cushioning pads under the units. All the installers took videos and showed them to me at the end of each work day. Back at the office, Lee Ann provided me with all the documents I will need to claim my Federal Tax Credit for 2023. She even processed the forms for my $525.00 rebate from El Paso Electric! Sun City did a very professional job from start to finish. This was a complicated update to an older home, and I am glad I had a reputable, experienced company do the work. You all are a first class operation - thank you!!

Review 82 (2024-12-30 - Rating: 5)
Malachi deserves a big pay raise. He explained everything he was doing. Excellent person

Review 83 (2024-09-05 - Rating: 5)
Malachi,,Was a Very pleasant young man, very efficient, and punctual, explained everything very well. I would recommend him any time.Thanks for good service Sun City 🙏🏼.

Review 84 (2023-12-07 - Rating: 5)
Jesse and Socorro seamlessly and expertly installed two HVAC units which replaced 30 year old units. Leanne, project manager, made sure all equipment was here and ready for the two days they had scheduled to complete the work. They were finished in 1 1/2 days and the clean-up was perfect as well! The job was expertly accomplished in all phases. Jesse and Socorro were helpful at all times. We would recommend them, and Sun City, without reservation.

Review 85 (2024-03-13 - Rating: 5)
I had an issue with my HVAC system not working. I notified Sun City Plumbing and Heating, since it was under warranty. Adrian P. was the tech did an amazing job and had it running with in 30 mins. Awesome company, cant say enough. Thanks Adrian and the receptionist who took my call, great customer service all around.

Review 86 (2024-06-02 - Rating: 5)
We really appreciate Sun City Plumbing for coming out on a Sunday to help us with our plumbing dilemma. Josh G was able to fix our issue quickly. His knowledge and sense of urgency was what we appreciated the most. Thank you!

Review 87 (2024-06-15 - Rating: 5)
The capacitor in my A/C went out. Sun City sent out Nathan, who was not only early but extremely efficient. He was also very helpful in explaining what was wrong. I was very happy, and would recommend Nathan and Sun City for all HVAC needs.

Review 88 (2024-05-18 - Rating: 5)
Needed a new electric hot water heater. Company sent Aaron O. And Noah T.Aaron arrived first and began work. Noah came by later to help. Aaron was fantastic. Friendly, professional, a pleasure to have to do the work. He explained how everything works on the new heater and left with everything clean. Noah came by later to help and he too was friendly, professional and a pleasure to have at my home. Two very fine young men. I give them each 5 stars!.. Thank you Aaron and Noah!

Review 89 (2024-05-10 - Rating: 5)
Johnny B. and Angel R. Made the process of getting the refrigerated air installed in my home seamless. The team was professional, efficient, and very knowledgeable. Our home was immediately cooler and comfortable. Couldn’t be happier with the results so far! Thank you so much for the great work!

Review 90 (2024-04-10 - Rating: 5)
Apprehensive about being a first time homeowner and finding the best technicians, I researched HVAC and plumbing companies in Las Cruces. The best I found was Sun City Plumbing and Heating. Called and Leslie was able to get me appointments the next week on the same day. Joel was very professional in answering my plumbing questions and I learned quite a bit from him, satisfied with what he told me. Nathan checked my HVAC and reassured me both systems were working as they should be. He was also very professional, even getting up on the roof in the wind with rain starting. Thank you Sun City for providing me with EXCELLENT service.

Review 91 (2024-10-18 - Rating: 5)
We highly reccomend Sun City Plumbing, all of their people are helpful and communicate. Very pleased with the work done on our home.

Review 92 (2024-01-15 - Rating: 5)
Well just had a new furnace installed by sun city plumbing I got to say that I was very pleased and so happy with the 2 gentleman that came to my home Jeff N and Johnny B these two guys are Pros they know what they are doing and are very easy to talk to they also they should up on time and clean after themselves wow I can’t say enough how great the experience to have a new furnace installed was. Thanks Jeff and Johnny you guys are a good team and I hope your boss’s knows that. I really recommend Sun city plumbers again a very satisfied customer 10 out of 10 thanks again.

Review 93 (2023-12-27 - Rating: 5)
Aaron O and Noah T are two professional technicians, they were very polite and knowledgeable. They arrived and new exactly what the problem was with my toilet. They promptly fixed my issue and I’m so grateful to them and Sun City. I highly recommend Sun City for your future needs. Aaron and Noah, I give you both a 5 star rating for your hard work. Sun City, Thank you for keeping your customers safe by sending a picture of the technician that will arrive, it’s greatly appreciated.Albert Sanchez

Review 94 (2024-10-11 - Rating: 5)
These guys are always fast, friendly and efficient! I’ve used them on two different occasions and always excellent service! Thanks Aaron O. and Josh N.

Review 95 (2024-05-02 - Rating: 5)
This is the second Sun City crew that has worked on our remodeling job. Johnny B and Gonzalo worked on our roof installing new HVAC. Both of your crews are welcome to work at our home anytime. They were courteous, friendly and informative and did any outstanding job.

Review 96 (2024-09-03 - Rating: 5)
Malachi is a great technician! Knowledge, personable and capable. Our dog agrees and looks forward to his next service

Review 97 (2024-10-04 - Rating: 5)
Malachi and Miguel came out to service our furnice and air as a 2 year check up. Was very knowledge and hepled set our system to auto mode.

Review 98 (2024-03-25 - Rating: 5)
I just wanted to thank the 2 technicians that came to my home a few weeks ago. Alex and George were amazing! They were both so professional and did a great job installing my garbage disposal. They are both very nice and even made me laugh a few times, thats good! Because of them, I will use you all, again, when I need a plumber. Thanks, Alex and George!! Keep doing what you do! Very happy customs.

Review 99 (2024-11-08 - Rating: 5)
Jessy & Socorro were the best. Their work quality was excellent and they left my garage, driveway & house cleaner than it was. 😊

Review 100 (2024-07-13 - Rating: 5)
Nathan Barela is the technician who addressed the problems I was having with my air conditioner. He is a polite and articulate young man who did a thorough job. He explained what the problem was and answered all my questions. He is an asset to any company.

Review 101 (2023-02-03 - Rating: 5)
NEW UPDATE!!!!!JEFF AND JOHNNY INSTALLED MY NEW TRANE SYSTEM TODAY.MOST DOWN TO EARTH PROFESSIONAL GUYS I EVER MET. LOVE THE WORK!!! IF YOU WANT IT DONE RIGHT, ASK FOR JEFF AND JOHNNY!!! YOU HAVE CUSTOMER FOR LIFE!! THANK YOU GUYS AND THANK YOU SUN CITY!!!Alex did an amazing job!! This company always comes through! 24-7 I would not use anyone else for my heating and cooling needs. Alex called, make sure we were home, completed the job on time and at the price agreed upon....no surprises...Thanks You.

Review 102 (2024-08-28 - Rating: 5)
Super progressional , knowledgeable and made it seamless. Malachi did a great job! Will definitely be using their services again in the future.

Review 103 (2023-11-30 - Rating: 5)
We are Sun City customers for almost 20 years. Many good experiences and we want to add Ray Adams to that list. He is very qualified, entertaining, and respectful. Recently I needed a refresh on my knowledge of an HVAC filter system and he came out immediately and instructed me on its operation. Always professional! GS

Review 104 (2024-05-13 - Rating: 5)
JR showed up this AM to perform spring maintenance on my air conditioner. He was so kind, considerate, professional and explained everything to me! As usual, Sun City Heating and Cooling is the most awesome HVAC company in Las Cruces (and possibly the Southwest)! Thanks again, JR!!

Review 105 (2024-03-07 - Rating: 5)
Professional and efficient. We have used Sun City for our plumbing and now for our air conditioner and each area of service they offer has been great. Thanks for the efficiency and professionalism. Shout out to Jeff and Johnny for great work!

Review 106 (2024-10-07 - Rating: 5)
Malachi was prompt and courteous. He reviewed all details of the heating checkup and spoke very highly of Sun City when asked.

Review 107 (2024-02-26 - Rating: 5)
Jason came out to my home to give me a quote to install a cast iron bathtub, he was very professional and had the quote ready before he left. Installers Sergio and Rudy showed up on time and worked very diligently, they covered all the flooring with either canvas drop cloth or cardboard. Before they left, they made sure everything was cleaned up. I am extremely satisfied with the installers and also communication prior to installation. From now on they are my go to plumbers.

Review 108 (2024-03-21 - Rating: 5)
I had a new HVAC system installed today by Sun City Plumbing, the the install was performed by Jessie and Socorro. These two gentlemen were very professional and performed a very clean install. I am pleased with how everything looks and performed.I also had a duct cleaning with Aeroseal performed to fix leaks. Brian and Victor performed the service and I was very pleased. They were able to reduced my leaky ducts by 85%. Sun City Plumbing has some great employees!

Review 109 (2024-12-27 - Rating: 5)
Tech was here on time, identified himself & his coworker, verified what was to be accomplished on this visit & did it.

Review 110 (2023-09-21 - Rating: 5)
We have used Sun City for plumbing issues several times. The service has always been stellar. We particularly love the work of their drywall repair guy, Todd. He has perfectly matched the color and texture of our walls and done a much better job than other contractors weve hired in the past.

Review 111 (2024-07-26 - Rating: 5)
Estevan and Noah installed a water softener system for us and we couldn’t be happier with the service. Professional, knowledgeable, quick, and friendly!

Review 112 (2024-09-11 - Rating: 5)
Malachi was very professional, kind and thorough. We were pleased to have himIn our home.

Review 113 (2023-07-15 - Rating: 5)
Sun City Plumbing and Heating,I wanted to express my heartfelt gratitude for the exceptional repairs performed by Daniel conducted on the water softener leak within the wall at my residence. Daniel’s professionalism, expertise, and prompt response were truly commendable, and I am incredibly grateful for Daniel’s efforts. I was particularly impressed by Daniel’s dedication to completing the repairs with precision and efficiency. I will not hesitate to recommend your services to others in need of exceptional repairs.With sincere appreciation,Linda O.

Review 114 (2023-08-10 - Rating: 5)
We have used Sun City in the past for a number of small jobs, both plumbing and HVAC. We like that the confirmation text includes a photo of the tradesman that will be coming. Today Jeff replaced a toilet for us. He was prompt, efficient, pleasant and well mannered. The installation looks great. One thing that is important to me is that our home is respected and no damage is done (youd be surprised what can happen). Jeff was careful, respectful and cleaned up when he was finished.

Review 115 (2023-08-31 - Rating: 5)
Ive used Sun City Plumbing for many years - their service is exceptional! Within the last year, Ive had a technician by the name of Luis Renteria - he has exceeded my expectations! Hes very knowledgeable, friendly, really gives it his all servicing my Swamp cooler. He goes above and beyond to make sure Im getting the most efficient service! Hes a great trouble -shooter too!Jason (owner) and the gang at Sun City will continue to have my business for many more years!

Review 116 (2024-05-17 - Rating: 5)
JR came to check my HVAC unit. He arrived at the scheduled time, calling to confirm he was on the way.JR was very professional, pleasant and knowledgeable. Because of him I will enroll in the every 6 months offer from Sun City

Review 117 (2023-11-17 - Rating: 5)
Julio & Caesar Rodriguez have been at my home for almost 5 days now. They’ve been working on a huge project to fix our hot water problem, our heater problem, reverse osmosis problem, and a whole lot of other problems. These men are the hardest working people I think I’ve ever met. They are extremely professional, kind, friendly and ethical. Of course, it’s no surprise because Sun City has never sent us anyone other than professionals. I would recommend Julio & Caesar to anyone. These guys know what they’re doing and do not cut corners. They left my garage spotless and asked me to make sure to call them if something didn’t work appropriately. Muchas gracias muchachos!

Review 118 (2024-06-22 - Rating: 5)
We’ve had Joel Marquez a couple of times now and he is very professional, courteous and would recommend him an Sun City for all our plumbing and HVAC needs!

Review 119 (2024-10-03 - Rating: 5)
Malachi did a great job. He was like a close relative of ours. Highly recommend!

Review 120 (2023-05-18 - Rating: 5)
Jeff and Eric were fantastic! We had our old furnace and AC units replaced with electric heat pumps. We also added a mini split to a bedroom that tends to stay hot (upstairs). From the beginning of the process Sun City answered all questions and were able to guide us to the right systems. Jeff, Eric and their team were punctual, polite and friendly. They are also very professional and true craftsmen as they navigated our old house and systems. As a bonus they provided thorough education after installation. This was another great experience with Sun City, who we will use for all of our plumbing and hvac needs. We’re looking forward to lower bills and a more comfortable house!

Review 121 (2024-03-26 - Rating: 5)
I chose Sun City Plumbing and Heating to inspect, clean, and repair my HVAC ducting system, since it had never been done in my 26 year old house. When I thought I would need to postpone the job until I could find someone to help me hang/tape protective plastic sheeting and move heavy furniture away from the ceiling vents, Leigh Ann sent Jayce out to my home to advise and help me. We got all that done in less than an hour, and the duct inspecting, cleaning, and repairing job could continue that day as scheduled. The equipment set-up and take-down took the most time. The technology was fascinating. The two-man crew cleaned and vacuumed up after themselves in every room. Very thorough.

Review 122 (2023-09-04 - Rating: 5)
I recently had a new AC unit installed. The process for the installation went smoothly, and they were able to get it done over a month sooner. Jessy and Socorro were so polite, professional, and thorough during the installation. They made sure to take the time to let us know when they were done in the backyard so we could let our dogs out and took extra special care when going from inside to outside with equipment because of our son. If I ever have to replace my other AC unit, I for sure will be having Sun City do it.

Review 123 (2023-10-27 - Rating: 5)
Thank you Sun City for being so great to work with switching my home to all electric. Ryan and Cesar were great with the electric water heater and Luis and Omar were amazing with my AC unit and air handler. They were all very kind to my family and neighbors and I would absolutely hire them again. Thank you!

Review 124 (2024-10-16 - Rating: 5)
Jessy and faben did an excellent install. Both were professional and took time to explain what they were doing . Thanks!

Review 125 (2023-07-19 - Rating: 5)
These guys are truly amazing!! With their very busy schedule, they will do their best to get to you ASAP to fix what needs to be fixed. Raul, Gonzalo, Johnny, and there were a few others (sorry guys, I didnt catch all your names) that attended to our cooling issues. Sun City were quick to make sure that we had at least a little cooling help when replacement was going to take a few days. Thank you for your AMAZING work guys and also Leann!!

Review 126 (2023-11-07 - Rating: 5)
Honestly, I don’t even know where to start. We knew when we were looking to convert to refrigerated air that Sun City was top on our list and they absolutely did not prove us wrong. Jeff and Johnny came out and were so professional, on time, explained every single thing that they were doing. My husband and I could not be happier. The level of professionalism I feel cannot be matched and we highly highly recommend Sun City for any and all HVAC and plumbing needs.

Review 127 (2023-03-01 - Rating: 5)
From the first phone call to the final inspection visit, Sun City provided the best customer service in every aspect of our purchase. We met with Alex to discuss our options for a new HVAC system; he answered our many questions and requests to amend quotes to include different services. The installation by Luis, Jesse and Socorro was seamless and took two days. One additional service was to close, patch and paint old up-ducts from an evaporative cooling system. We want to mention Todd specifically for his exceptional care, diligence and skill for the quality work he did. His work ethnic was second to none.

Review 128 (2024-12-13 - Rating: 5)
Malachi was very professional and performed our HVAC services efficiently and effectively.

Review 129 (2022-05-20 - Rating: 5)
I am so happy with the installation of my new ac/heating split system and two mini split units. From the initial home estimate to the inspection after the install, Sun City employees were professional, knowledgeable and courteous. They never pressured me to make a sale, and they answered any questions I had. Jeff and Marciano were the installers who showed up on time everyday with a friendly and professional attitude. They worked hard and cleaned up as they went which was pretty impressive. I feel very confident in the quality of the equipment and the workmanship that was done for me. Thanks to the whole team!

Review 130 (2022-09-29 - Rating: 5)
My dealings with Sun City for the installation of my new AC unit have been nothing short of awesome. They staff at the office that called and reminded me of my appointments (initial estimate, installation, and inspection) were very professional. Jason, the estimator, was very professional and did not pressure me to make a choice I did not want to make. Raul and Gonzalo, the installers, were very professional and courteous. The were on time and cleaned up as they worked. The last team member, which I did not catch his name, completed the installation and the inspection in a very timely and professional means. I am very appreciative of the professionalism that Sun City exudes on their contracts. Thank you so much for an easy and stress free installation!

Review 131 (2024-04-03 - Rating: 5)
The repairs to our drywall were done in a very courteous and professional manner and completed to our satisfaction by Todd.

Review 132 (2023-10-31 - Rating: 5)
Todd Hensley has worked inside of my house on two occasions. He repaired my walls in the den and later the garage. I have to commend his workmanship. He is a perfectionist. The drywall where the repairs were made showed no sign of repair Todd even retextured the walls to the identical existing texture. How that is possible was remarkable to me. Todd, really takes pride in his work and is very detailed. Todd is dedicated to exceeding customers satisfaction and a great person to have on any team. Thank you again.

Review 133 (2023-04-20 - Rating: 5)
We have never been disappointed with Sun City. Once we went with another company and quickly realized our mistake! Most recently we replaced 2 air units. Gonzalo and crew were polite and professional. Ladies on the phone are always friendly, payment is easy, and work is timely and high quality. Final check by Alex was quick and easy. We are happy to do business with a great company.

Review 134 (2024-01-05 - Rating: 5)
Ive used Sun City a few times and its always been a good experience. Most recently Josh was able to replace an old shower valve that was really stuck. He was fast, friendly, and took care of everything!

Review 135 (2023-08-18 - Rating: 5)
Adrian with Sun City Plumbing came to my house on 8/17/23 to replace washer hoses and a kitchen faucet. He does great work and I was very satisfied with the job he did. Would not hesitate to request him in the future.

Review 136 (2024-05-02 - Rating: 5)
Today, Sun City Plumbing & Heating came by to install a new/replacement HVAC unit for the house.Gonzalo and Johnny did an excellent job. They were highly communicative and answered every question that I had. In addition, they gave me some tips on what types of filters (pleated vs non-pleated) and MERV rating to use with the unit. Last, they explained/provided a few details on the inner workings of the unit (single-stage vs variable-speed AC).Thanks again Gonzalo and Johnny, I appreciate the Sun City service!

Review 137 (2024-11-04 - Rating: 5)
Todd came out to perform a bunch of tasks. Replaced insulation on our HVAC, re grouted some troublesome areas and fixed baseboards and he was wonderful. Very professional and kind. I will continue to use this company for many years to come. Thank you for all of the help!

Review 138 (2023-07-02 - Rating: 5)
We needed a toilet replaced several weeks ago, and before the technician arrived Sun City sent a text saying that Jeff was on the way, AND sent a photo of him! That was special.We also decided to go all electric and to replace our gas furnace with a heat pump. Jessy andSocorro were on time, very professional, and got our new system up and running in record time. They were great.

Review 139 (2023-07-19 - Rating: 5)
9/16/2022Gonzalo/Gabriel Martinez replaced an older defective wall-mounted split AC/heating unit with a new Mitsubishi. They encountered obstacles from the previous installation (not by SunCity) and did an excellent job overcoming them and installing the new unit. Gonzalo is a true craftsman.Also, they were on time and cleaned up the work area when they finished. I highly recommend Sun City.On 10/21/2022Shayne Jackson fixed a leaking outside faucet system. It was fragile and beyond the house cut-off. He added a cut-off valve, made it available via a box, and made the new faucet system easier to use.Jeff and Josh did some outside plumbing for me today (7/19/23). As in the previous five times I had Sun City do jobs, these two were excellent. I will always use this company.Tom Russell

Review 140 (2024-08-17 - Rating: 5)
Malachi was here on time and was extremely knowledgeable and efficient. I couldn’t recommend Sun City more highly. I will use them from now on.

Review 141 (2024-07-07 - Rating: 5)
Absolutely the most detailed check and maintenance our system has had in its 12 yrs of operation. I want to thank Abe for his expertise and attention to detail as he checked and repaired out heating system. Will always use Sun City from now on.Fast forward to July 6, 2024, Lalo Calderon came out on a holiday weekend to fix or conditioning. He found the issue and fixed it within a half hour. We are so gratful.

Review 142 (2023-11-30 - Rating: 5)
Jeff and Johnny B. came to my work location (Linquest) and installed the new furnace and unit. It works great. They did clean work. Pick up after themselves and were very courteous to all of us working. Thank you and great work!

Review 143 (2023-11-28 - Rating: 5)
Considering a home HVAC conversion from your old evap cooler and old furnace to a refridgerated air A/C and Furnace? Youll probably get a few different companies to provide estimates and Ill bet youll choose Sun City Plumbing and Heating. Thats what I did and Im super happy with my decision.SCP&H quoted a very sophisticated/efficient Trane system (4ton variable speed, wi-fi controllable, etc) at a price that could not be matched and was thousands less than competitors pricing.I worked with Leigh Ann in the office, Alex (did the estimate and project foreman), Gonzalo (tech/installer), Jesus (tech/installer), and Dave the electrician. Each of them is a PRO in every way!! Great customer service and great people to work with!Each aspect of the project was completed as stated and then some. Its rare that a company will add on to a job and not charge more, but that is exactly what SCP&H did on my project.Anything negative to say about my experience is SO outweighed by the positives theres nothing worth mentioning.Kudos to all at SCP&H !!

Review 144 (2023-09-18 - Rating: 5)
Frank Lujan was a great representative for Sun City plumbing. We have been using you guys since we moved to LC and will continue to recommend you guys when asked. Thank you for the experience. You made a scary and stressful moment melt away to a great experience. Melissa

Review 145 (2024-02-22 - Rating: 5)
Jeff and Gonzalo were very polite and knowledgeable about the work I needed done. They arrived on time and finished the work in a timely manner.Gonzalo returned, as expected, and completed the needed work with a very professional and friendly attitude. The finished product is very well done.

Review 146 (2023-07-10 - Rating: 5)
Daniel and Joel did an amazing job fixing a drain problem in my bathroom. They were very careful not to damage my tile sink in another bathroom. Id highly recommend them!I also had Jessi fix and clean out my swamp cooler. I had no idea how it worked and how to set it. He went through everything with me and made sure everything was working perfectly before he left.I dont know what I would have done without their help!

Review 147 (2023-12-10 - Rating: 5)
Luis and Johnny did a great job installing our new furnace. Very professional and answered all our questions to our satisfaction. Youve made a very good impression on us.Thanks for all your hard work.

Review 148 (2024-01-05 - Rating: 5)
When we moved to Las Cruces this past September, we had no idea of the number of issues involved in servicing the plumbing and heating needs of a newly constructed house. As the year 2024 begins, we thought it might help other newly arrived homeowners (as well as existing homeowners) if we briefly described the projects we have called on SUN CITY to undertake for us.DRINKING WATER FILTRATION. Our most immediate problem was what to do with a brand-new AOC drinking water filtration system that filled almost every cubic inch of space below the kitchen sink--but had never been hooked up! When Aaron Ordaz and his assistant from SUN CITY’s Plumbing Team arrived to hook up the AOC system, Aaron explained how we could switch to a much smaller—but equally effective—reverse osmosis filtration system which could be installed on a wall in our garage.We immediately called Leigh Ann in the Company’s Front Office (which we subsequently came to regard as the Company’s “Command Control Center”) and requested her to schedule SUN CITY to remove the AOC system from under our kitchen sink and install a new PuROMax Reverse Osmosis System in our garage. The job was assigned to Aaron and he and his assistant returned the next day and promptly completed it.Our drinking water has tasted great ever since!

Review 149 (2022-07-01 - Rating: 5)
We had Jeff and Luis install a new a/c - furnace system to replace our old swamp cooler. They did a very professional job over 2 days and the new unit works very well. They were both vary courteous and friendly and they would always inform us if they had to run out for parts. They removed the old swamp cooler and placed a cap over the duct and cleaned up after themselves throughout the whole process. I would not hesitate to recommend Sun City and their installers for any future work to anyone who requires this type of service.

Review 150 (2023-09-18 - Rating: 5)
When I noticed wetness around the base of the HVAC unit, I called Sun City to schedule an appointment. Luis R. was on time and was a very personable young man. He did a thorough inspection and cleaned condensation pan. He vacuumed out the entire line and ran a drain test. Sun City is a great local company that I highly recommend for all plumbing and cooling/heating needs.

Review 151 (2024-07-08 - Rating: 5)
Todd did an excellent job repairing the drywall. His repair looks so good, almost causes the need to repaint the rest of the room.😃

Review 152 (2022-05-16 - Rating: 5)
We contacted Sun City based upon referral from next-door neighbors and our service experience was seamless from beginning to end. Our technician, Fernando, was extremely polite and professional. He provided a thorough assessment and cleaning of our A/C system and reviewed/explained findings of additional minor repairs needed to have our unit in tip top shape. We received a written summary and the cost for services was very reasonable. Our preference was for Fernando to complete the additional repairs and the office contacted us directly to schedule a timely follow up visit. Sun City has earned our trust and confidence as a company that sees the customers experience as a priority.Thank you!Cynthia and Hugh Blake

Review 153 (2024-04-18 - Rating: 4)
Our AC stopped cold turkey during a week of 102+ temps. 24 hour emergency service saved me. Matt the HVAC tech was courteous and efficient working on the hot roof top. I will get on their bi annual maintenance plan for sure.4/11/2024 Happy to make another good report on the Duct Cleaning job by Angel and Brian from Sun City P&H. They were on time, efficient, thorough, explained the process, shared photos and cleaned up nicely after.4/12/2024 Amended review: I just noticed the front yard rock landscape was scraped down to the sidewalk and not raked back. I didnt notice this yesterday. 4/18/24: All good. Call Alex and he had someone from Sun City come over to clean up!

Review 154 (2023-11-21 - Rating: 5)
Jessy & Socorro just installed 2 HVAC units at our home. They were courteous, efficient and very careful to go over everything with us. Their work was superior and they did a great job of cleaning up after they finished. Very pleased

Review 155 (2023-06-14 - Rating: 5)
I had an issue with the drain pipe in the kitchen of my 60 year old house. A couple different plumbers showed up before Sun City. They would snake it for 30 mins then call it a day. I would pay the money only for my drain to get clogged again within a couple days, then the other companies would ghost me or slap me with a ridiculous quote for thousands of dollars. Sun City totally took care of me. They were the most professional and experienced plumbers Ive ever hired. Daniel and Josh spent hours snaking and flushing the drain pipes instead of just guessing that it was a collapsed pipe. I definitely recommend them to anyone that need a good experienced plumber.

Review 156 (2023-11-16 - Rating: 5)
The work done by Todd Hensley of Sun City Plumbing and Heating was excellent. He was meticulous and thorough in his work and pleasant and prompt. He kept us informed of what he was doing and why. I would highly recommend his work.

Review 157 (2024-08-27 - Rating: 5)
Malachi is a great tech. Good service wont hesitate to call Sun City for service in the future.

Review 158 (2022-12-21 - Rating: 5)
From the initial phone call to inquire about mini splits to the final installation it was a seamless process. Everyone I dealt with was prompt, courteous and helpful. From the initial visit by Alex to give me an estimate I was impressed with his interest in my particular situation and giving me the best they had to offer without any pressure.When I had additional questions Alex or someone was always available to give me answers and suggestions. Then came the 2 days of installation which was done by Jeff and Johnny. Both gentlemen were respectful of my home and took the time to answer questions and do many small things to make the job better. They seemed to have answers to my questions before I asked them. They completely explained how everything works and made sure it was working before they left. The final job looks so good. And they cleaned up everything inside and outside.This is what customer service used to be and should be. Thank you to everyone involved.

Review 159 (2023-01-05 - Rating: 5)
We just had work done by Jeff and Johnny (new furnace, other work) at Sun City. I am very fussy about our house and these guys were great. They were fast, professional and did an amazing job. In particular, the new furnace required having some nice tile work removed to make way for a second vent. I’d been especially concerned about this, but they did such a great job cutting the tile neatly with the design in mind, that it looks like it was original to the house. Thank you so much!!

Review 160 (2024-10-18 - Rating: 5)
Malachi, was very informative, and very knowledgeable, and knows what he is doing. I am very appreciative of his kindness. .

Review 161 (2023-10-02 - Rating: 4)
Called Sun City to have them meet us at a customers residence so that we could obtain a quote from them for an air conditioning unit that was to be installed on an addition job that we were bidding on. We were told that the service tech would call us 30 mins to 1 hour prior to their arrival on the following day so we could meet them there at the customers residence. We never received a call. We then called Sun City and were told that the technician had already gone to the residence (never called us prior to going to the residence), spoke with our customer, and then informed our customer that they would send her the quote. So as a business owner we were totally blindsided by this. The technician never saw the plans for the residence and never spoke with our construction team about specifically what we needed, so not exactly sure how Sun City was going to give our customer a quote on a system for the addition. Called up the office to speak with our point of contact from Sun City and got the run around and a bunch of static from someone else. Waste of time and very unprofessional.FOLLOW UP: Jason with Sun CIty called us up, apologized, and attempted to get to a resolution for our problem, and we appreciate that. We would ask that he speak with the lady answering the phone for his business. Her argumentative attitude is a turn off and unprofessional. Thanks again Jason for trying to make it right.

Review 162 (2023-09-22 - Rating: 5)
Adrian was a great technician! He was timely, considerate, and kind. He answered all my questions, provided preventive solutions, and fixed our plumbing concerns. I would highly recommend using Sun City and Adrian for any plumbing issues.

Review 163 (2023-09-20 - Rating: 5)
I contacted Sun City Plumbing and Heating to fix our mini split that was leaking into the house. Luis Renteria did a great job of locating the problem and repairing it in a quick, professional manner. He was very knowledgeable in his area of expertise. Thank you so much for a job well done.

Review 164 (2023-06-29 - Rating: 5)
I had a major leak in my ceiling and they came out within two hours and fixed the leak. The same week I had a problem with my air conditioner and they fixed it quickly and professionally. To do the pipe repair, they had to cut big holes in the wall and ceiling. Todd came out and did an incredible job with the repairs. I cant tell where the holes were!Sun City is just plain professional. I would not call anyone else for plumbing and air conditioning.

Review 165 (2022-01-07 - Rating: 5)
We were very pleased with the quality and professionalism from all the workers who installed a new HVAC system in our house. They showed up on time and ready to work, discussed any concerns we had and did excellent work. The lead HVAC technician, I believe his name was Luis was kind and patient, the electrician ( I think his name was John) was well versed in his specialty and Todd who came yesterday to install the vent that covered the old evaporated cooler finished off this project with the high standards we experienced from everyone from Sun City. A shout out to the sales, office staff and the apprentices who all did a fantastic job. We highly recommend Sun City.

Review 166 (2020-01-31 - Rating: 5)
As usual, Sun City Plumbing & Heating provided excellent and dependable service! We always call Sun City for all of our plumbing / HVAC services and have NEVER been disappointed. Most recently, we needed our water heater valve / thermometer assembly replaced and, of course we called Sun City. The whole process was painless, quick, efficient, and performed with quality service. Jeff went out of his way to help my wife make the correct phone calls and get the parts in within one day (yesterday) while I was at work. Today in the morning the parts showed up at the door step. I then notified Sun City. The woman that answered the phone was very pleasant and receptive (I am sorry for forgetting her name). She then notified Jeff, who showed up within a couple of hours of notification. He installed the part without any issues and with kindness and honesty. Cant wait to have warm water again thanks to Jeff and Sun City! Always respectful, happy, and honest people who make things easy and smooth. Cant say enough about how great of experiences I have had with Sun City today and in the past. Thank you Jeff and all other Sun City staff for making life a little bit easier!

Review 167 (2024-11-15 - Rating: 5)
Theres a reason these guys are the best. We received 3 quotes for an HVAC job at our house and we chose Sun City because of the quality of the products they use, their professionalism, kindness and knowledge. They offered different perspectives and even used a drawing tablet to show different layouts for ideas they had. From the quote, install, billing and final walk though- every person we encountered was kind and professional. You cannot go wrong with these guys! 👏

Review 168 (2022-03-16 - Rating: 5)
Im so appreciative of the quality of my new refrigerated air system installed in my home. The whole team was great, even the phone calls to stay in contact and let me know updates. A shout out to Jeff and Marciano for an incredible job. They were on time, efficient, respectful, and real gentlemen. It was obvious they had experience and knew what they were doing. Thank you for an incredible job well done!

Review 169 (2024-12-26 - Rating: 5)
I recently had an ac/heating unit installed. Jeff, Marciano and Pepe didoutstanding work. They were very professional and friendly and answeredevery question I asked. The whole process, starting with Alex doing theestimate, to dealing with the Leigh Anne at the front office, to the installand final checkout was excellent. I was very pleased with the work they didand would highly recommend Sun City Plumbing & Heating, Inc.Kudos also to the electricians and the duct cleaning/sealing guy Eliseo. Thank you all very much..

Review 170 (2022-01-06 - Rating: 5)
Very happy with the work Sun City has done to diagnose the problem with our 20+ year old furnace and then replace the heating and cooling system when we decided to go that route. They responded to our original call quickly and scheduled a visit within the week. When we decided to replace instead of repair, they provided a cost estimate, scheduled the work and completed it quickly. Each time they came to work, they called the day before to confirm and then showed up exactly when scheduled.Jeff and Jose did a great job with the install – kept everything clean and neat and were very considerate of our nervous dog as they were coming and going. I appreciate that the company schedules a follow up visit for a week after the new install to check on the system and make sure any of our questions are answered. I would definitely recommend Sun City Plumbing and Heating.

Review 171 (2021-09-09 - Rating: 4)
Yes, I like to compliment the professionalism and curious service that I received from the Sun City employees Raul, Gonzalo, Victor and Mike with his colleague on the replacement of my HVAC system. While everyone can improve their service these gentleman met all my expectations with a system they hadnt installed every often. Raul and Gonzalo did the bulk of the work to remove and replace my equipment with the new Mitsubishi Heat pump and air handler. They answered all my questions and made sure I was satisfied, making certain my install was top notch. I cant thank them enough great service from all, Id recommend Sun City anytime!

Review 172 (2023-05-09 - Rating: 5)
Matt was right on time and serviced my furnace efficiently and professionally.05/08/2023: My old unit finally bit the dust and I had to have a new system installed. The entire Sun City team made it as painless as possible. Nobody wants to spend the money for a new system but if you have to do it, Sun City is a good place to go. Special thanks to JESSE and SOCORRO who installed the system. They were quick, professional, and took care of my floors. LEANN in the office was a pleasure to work with.5 STARS for Sun City.

Review 173 (2021-07-28 - Rating: 5)
Update to my previous post. Just had an additional heating and cooling system installed by Sun City. Very impressed by the workmanship and professionalism of the installation team - Jeff, Gonzalo and Dave and with the planning and scheduling by Jason. This is the second installation that Sun City Plumbing and Heating has done for us and we are extremely happy with their work. They are a very professional and friendly business with excellent employees.Original PostHad two heating and cooling systems installed last year. Very professional and friendly installation team. Just had to call the service technician because I thought I had a problem, Abe was here in about 1 hour and very politely showed me it was not a problem with the system but with the dumb operator. He didnt say I was dumb but I felt it. Thanks Abe. Great service and a great company.

Review 174 (2024-06-06 - Rating: 5)
As always Sun City Plumbing did a superior job. Jesse and Socorro exhibited the level of professionalism one expects from Sun City Plumbing. KUDOS!!!

Review 175 (2024-05-31 - Rating: 5)
First really hot day and we turned the cooling on; the fan ran but it didnt get any cooler. Called Sun City and they sent JR out to look at the problem right away. It wasnt one of the obvious problems, but JR persisted and identified what was wrong. Thanks, JR. Thanks, Sun City.

Review 176 (2022-01-28 - Rating: 5)
I have used Sun City for years now for all my townhouses and have never been disappointed. My most recent experience with them had them installing three ERV units. They were very knowledgeable about these (many of the other plumbing places in Cruces had no idea what they even were). I had Jeff and Jose as the installers and they did a great job. They would constantly communicate with me to make sure I was happy with their work and they answered all my questions. Thanks again!

Review 177 (2023-03-02 - Rating: 5)
The installation of our tank less water heater was done professionally and with a great attitude from our technician, Aaron O. The job did have to be done in a couple of phases due to a back ordered piece of equipment but he made sure that hot water was available and when he returned in a couple of days he completed the installation, answered questions and provided the same smile as the first time. All this was completed within the original estimate. Sun City has serviced our home for over 10 years now and we recommend them to friends and have even had people recommend to us.

Review 178 (2023-06-10 - Rating: 5)
Raul and Gonzalo converted our HVAC system from swamp cooler to refridgerated air. Dave, the electrical subcontractor, handled all of the necessary electrical work. We are extremely pleased with the high quality of their work, their responsiveness to questions, workspace cleanliness and overall attitude toward the project and us. We highly recommend Sun City and this team.

Review 179 (2021-01-26 - Rating: 5)
We had many services completed by Sun City and all our experiences were great. Recently, we had to install a new hot water heater and the technicians (Rich and Stevie) did a great job educating us on our options and also checking for any gas leaks, which we greatly appreciated. Overall, Sun City has installed a new HVAC system for us, re-routed some of our plumbing, installed a hot water heater, and checked for gas leaks, and all our experiences went well. We recommend them.

Review 180 (2023-07-11 - Rating: 5)
Jeff and Johnny recently installed a new Mitsubishi mini-split in our garage. It looks great and has worked very well especially given the unprecedented heat wave we are experiencing. They were very professional, courteous and knowledgeable. We have used Sun City for HVAC and other service needs for many years, and appreciate the good service that is consistently provided.

Review 181 (2022-12-22 - Rating: 5)
Jeff was very professional and went above and beyond to install a heating system for my elderly mother. He was prompt, courteous, professional and knowledgeable. He was training Edwin on his first day and was great at helping him learn things. We were in good hands with Jeff and Sun City!

Review 182 (2024-04-21 - Rating: 5)
We had a heat pump heating and cooling system installed, and Alex, Johnny B, and Jeff all worked together as a team and did a great job. They ran into some issues with the thermostat, they were very persistent and getting it to work, and the system is now 100% operational and working as it should. Thanks to Jason and his crew for having such a great company, and for the workers that do such good work.

Review 183 (2021-05-13 - Rating: 5)
Sun City was great to work with. They showed up early, kept things clean and were very friendly. I got to work with Jesus, Todd, Eddie and Alex. They always took time to explain any questions or concerns and went above and beyond with the new install. They are not only the best company in town but were the most affordable as well. They were a huge blessing to the church and we really appreciate them. I also feel like we have new friends.

Review 184 (2024-06-03 - Rating: 5)
Had JR come to our house this morning. Great Service! JR was very friendly, and knowledgeable. He was very gracious and took his time and answered all of our questions. Thank you!

Review 185 (2018-03-26 - Rating: 5)
Professional, quality workmanship from every member of the Sun City staff. Richard was wonderful from estimate to completion. His skills give me great confidence that my plumbing issues are in the past. He was a great asset in handling all of the remodels and unexpected leaks and challenges of my old pipes. Manny did an awesome job getting my kitchen sink back in the countertop and making sure it was in good working order. He went the extra mile in cleaning up previous poor installation. Todd is incredible! He is the finishing touch when you hire Sun City to do your work. His ability to repair the necessary drywall demolition is so well done that not only can you not tell where the repair was made, but I was afraid that it was going to be too good for the existing wall. The office personnel, Eddie and Evelyn, were always ready to help and Dave was instrumental in helping me with insurance headaches. Cant say enough good things about my experience with Sun City!

Review 186 (2024-01-10 - Rating: 5)
Jessy and Socorro did a great job installing two new heat pump units in our home. Got it done in one day and they both work great.Thanks Guys!!!

Review 187 (2022-04-21 - Rating: 5)
From the moment I called in to request a quote till the moment it was full installed Sun City staff were informative and courteous. Jeff was the main installation professional and he was knowledgeable and kept my home clean as he worked there for two days. Angel also assist Jeff and was just as professional. There were a few others that I did not catch their names - they also were knowledgeable and professional. I’ve used Sun City for a water softener, garbage disposal and a drinking water system. Every time they exceed expectations! When you want it done right call Sun City!

Review 188 (2021-06-25 - Rating: 5)
Gabe and Alex came by to install a mini-split unit at our little house in Deming. They did an awesome job installing the unit. They were very professional and courteous! When they completed the job, they explained how to use the unit and they shared tips on how to use it efficiently. They made sure that everything was collected and cleaned before leaving. I would highly recommend them to do the job! I also want to give a shout out to Jamie and Esmeralda at the office, they helped me schedule a time where I could attend the Phoenix Suns playoff game! It meant the world to me! Thank you Gabe and Alex for making it a great experience to work with you! God Bless!

Review 189 (2023-06-07 - Rating: 5)
We have used Sun City regularly since they installed out new AC a few years back. The last couple times have been less as impressive as they had been previously.When I had my heat serviced prior to winter, I had to reach back out because my unit was making an alarming sound. It turned out the Service Tech forgot to turn our gas back on prior to leaving.Yesterday, my entire home began to smell like burnt plastic and there was water leaking onto the filter to the point that the filter was soaking wet. The on call guy said we would hear something this morning and something will be able to make it out today. I did not hear anything this morning. I reached out around 1:00pm to inquire about the situation, all the answering service told me was to call back in 20 minutes. I asked if I should call the same number, she said yes. Before I could ask another question she had hung up the phone without saying another word. Seemed pretty unprofessional but I will call back hoping to have some answers or at least get my unit looked at.I usually have not had an issue with them, but the last couple times have kind of felt like pulling teeth to get help.- Sun City made it out and figured the situation out.

Review 190 (2024-03-16 - Rating: 5)
6715 Fox Rd, Las Cruces NM. Sun City was incredibly fast. They Showed up, there was no messing around and no monkey business. Highly impressed and will continue to use Sun City.

Review 191 (2018-07-18 - Rating: 5)
Very professional and on time! We had a new package unit installed by Sun City. We were very pleased with Jose as he came and inspected our home and gave our estimate. When the new unit arrived that was installed by Lupe and Jesse, they were on time and very proficient. They cleaned up everything really well when done. We had the unit installed 3 months ago and have had no issues whatsoever. Highly recommend this very professional company.

Review 192 (2023-06-21 - Rating: 5)
Had to have a water heater replaced and called Sun City for help. Daniel and Joel showed up on time and got straight to work. It was not an easy job but they did great and were very helpful in explaining info about the new heater. Would highly recommend!

Review 193 (2021-12-02 - Rating: 5)
Our AC system died earlier this year and was replaced by Sun City. As part of their service, they have come out a couple of times to check that the AC system was working, and today, that the heating system was functional. Matt, the technician, did a carbon monoxide test, changed filters, etc. Great job, and great service! Every single employee Ive ever had the pleasure of dealing with at Sun City over the years here, and at my previous house, has been awesome. Highly recommend them.

Review 194 (2021-10-23 - Rating: 5)
The installation team was very thorough and exacting. The install went perfectly and everything they promised was accomplished. Quality of work was exemplary and the system works wonderfully. The pre installation team, the installation team, and the post install inspection team, all took the time to answer questions and were very willing to explain the operation of the system and the necessary maintenance and care requirements. Highly recommend Sun City to anyone looking for a top notch affordable AC/furnace installation. Great team - great quality - great results!!