NorthEast Plumbing & Mechanical

Located in Lakewood, Ohio

Address: 13300 Madison Ave, Lakewood, OH 44107, United States

Phone: +1 216-402-0737

Rating: 4.4

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Review 1 (2024-12-23 - Rating: 5)
I do not have enough words to express my gratitude to Northeast Plumbing! They’ve saved us twice in a plumbing emergency - once with a hot water tank install and another with underground piping. Without them, we would have been waiting weeks for a large issue to be fixed, but NE Plumbing was quick & efficient! They also had knowledge of older homes, so they were well equipped and able to help us out. Pricing was fair & we were never over-quoted on work. They got done what needed done. Jacob, Jerry, and Tim were all awesome!!! Thanks guys!

Review 2 (2024-08-06 - Rating: 5)
This place is great - In and out quickly, and the technicians, Dale and Chase, were respectful, exceptionally kind and even really funny too. They created a safe and welcoming environment and explained everything very simply, in a way that was easy to understand. I would definitely use this company again, as this was a great experience. They even squeezed us in for a same day appointment, which was great. You guys are the best - Thanks so much for your wonderful service!

Review 3 (2024-09-04 - Rating: 5)
Great experience, tech was out within 24 hours and took care of my drain clog. Also made suggestions on a few other items. Dale was great, quick, and cleaned up. Thanks!

Review 4 (2024-09-18 - Rating: 5)
3 cheers for Dale!! Hip Hip hooray! Hip Hip hooray! Hip Hip HOOOORRRRAAAAY!! Ok, he came over 9/16 and put in a new, very cool, kitchen faucet and then he hooked up my new sump pump. Other one took the deep 6! Finally, he put in a new bathtub drain top. Smooth sailing. Mission accomplished!!

Review 5 (2024-08-07 - Rating: 5)
NE Plumbing and Mechanical were able to quickly make it out to a rent house for a plumbing repair. Dale and Chase were courteous and thorough. The tenant and I appreciate the job well done.

Review 6 (2024-04-02 - Rating: 5)
Jake and Chase are solid plumbers. They were very detail oriented and had excellent customer service. Their communication with the tenant was amazing. Give these guys a bonus because they are making your company look great. Homeowners please request Jake and Chase when you call NE plumbing. I would highly recommend.

Review 7 (2024-01-30 - Rating: 5)
Mike and Justin were scheduled to install a hot water heater today at my in-laws home, based on the request for service I made just yesterday! They showed up precisely on time and completed the job in less time than expected. Told us what we needed to know about new features, excellent clean-up and away they went. The whole process could not have been smoother. Thank you!

Review 8 (2023-11-28 - Rating: 5)
I love working with this company. I have had many varied services done and almost no issues. The only problem I ever had a fixed immediately with no hassle. Last night our water heater died. I was able to contact them through their 24 hour service and they were here this morning and installation all done before 9:15am. Highly recommended.

Review 9 (2024-03-01 - Rating: 5)
This is our second time using Northeast Plumbing. Jake and Dave were great. Professional. Knowledgeable. Personable. Jake evaluated the situation. Explained the issue at hand Took control. Everything was back to normal and cleaned up quickly and efficiently. Jake and Dave did an outstanding job. We highly recommend Northeast Plumbing .

Review 10 (2024-04-26 - Rating: 5)
Jake and Dale came out twice for two separate projects and we are so grateful for them. Timely, efficient, and very helpful. Plus friendly!I feel bad not giving these guys a shot earlier, especially with them being local. My wife recently found them with a quick Google search and we are both glad she did! Thanks!!

Review 11 (2024-09-08 - Rating: 5)
I had a clogged drain and Dale went above and beyond and was very friendly, speedy and did a great job.

Review 12 (2023-05-10 - Rating: 5)
Highly recommend. We called with a minor leak. It was the large issue that we had been expectingHayden and Dalearrived right on time to do the big job. They were professional, yet friendly. Theyre a fantastic team! They are organized. They communicate well and their skills must compliment each other very well. They worked independently, and as a team on several tasks on different floors. They were even tidy!We were told to expect a full day job. The work was completed by lunch. Everything was done professionally and correctly. Our crumbling pipes were efficiently replaced. Valves replaced. Work done on our bathroom as well.We spoke with Chris. Bill, the plumber who arent within a short time after our initial call. Diagnosed the problem. Stopped thee leak. The administrative staff, and Hayden and Dale.This is a top notch business. A truly professional team. The price was very reasonable.This is the place to hire.

Review 13 (2024-11-04 - Rating: 5)
Dale and Jerry were great and fixed everything super quickly. Would recommend to anyone

Review 14 (2023-11-06 - Rating: 5)
Jake and Dale responded promptly when we contacted NorthEast Plumbing & Mechanical. They efficiently repaired one malfunctioning toilet and identified issues with another. They went the extra mile by obtaining the necessary replacement parts and swiftly completing the repair. Our experience with NorthEast Plumbing has consistently been exceptional, reaffirming their reliability and excellent service.

Review 15 (2023-08-03 - Rating: 5)
Very professional northeast plumbing fixed my shower valve I will recommend northeast plumbing and mechanical to all my family and friends. Mike arrived on time fixed my shower valve.Prices are very responsible he also checked to make sure everything was in good working order before he left. Told me if I had any other issues to feel free to call them back and they will address anyother issues.

Review 16 (2023-06-27 - Rating: 5)
Northeast plumbing is re-plumbing my bathroom to make it safe and easy to use for my disabled grandmother. They gave me a fantastic quote compared to other companies and knowing this was time sensitive they started work right away. Tim and Ryan are very professional and have no issues answering my questions. I have used them before to help with plumbing issues in another restroom in my home and they sent Hayden out and he did a beautiful job fixing our shower. Thank you!

Review 17 (2023-05-25 - Rating: 5)
Tim and Nick did a great job with snaking out our really long drain that had been blocked and blocked my main toilet and bathroom. Kudos to them for braving work every day! Both nick and Tim were very professional and Tim explained the process very well.

Review 18 (2023-08-03 - Rating: 5)
We just had new plumbing put in our bathroom it works great they were on time fast and efficient. They also ripped out the bath tub and put in a walk in shower they did an amazing job will definitely be using them in the future and i highly recommend them to anyone that needs any kind of plumbing done

Review 19 (2020-11-02 - Rating: 5)
From scheduling to completion, I had great service. The staff who scheduled and reminded me of my service was very professional. They called me and said Tim was able to come by earlier, which was helpful. After he unclogged my kitchen drain, he gave me a couple tips on how to self care for the drain so it doesnt get clogged again. Very good experience!

Review 20 (2023-08-13 - Rating: 5)
Very organized and responsive company. Office staff is great and love their use of technology for receipes, payments, etc. They showed up right on time for the appt and finished cleanly and quickly. I had them replace my sump pump which had failed sometime since it was installed in the 1980s!

Review 21 (2024-01-20 - Rating: 5)
We have used their services twice and been extremely pleased both times. Their plumbers are professionals who do great work. Both times the problem was fixed right the first time and they were able to work around our work schedules. Their rates are reasonable. I would not hesitate to recommend Northeast Plumbing.

Review 22 (2019-02-20 - Rating: 5)
NE Plumbing helped me on a duplex in Lakewood and installed new plumbing throughout the entire house They were able to get someone in super fast to help us meet our deadline. Additionally, when we had some emergency service calls, they were able to get someone out same day to address the emergency. Great service! Oh, and they installed a heavy duty whole house water filter for me, too. They met our needs and did what they said they would do. Would recommend. 👍

Review 23 (2020-08-14 - Rating: 5)
Very professional and honest plumbers. Im a new homeowner who purchased an old house and they were very helpful in prioritizing the work that needed to get done. Also a week after they did a bunch of work they came back to install a valve for my dishwasher, along with the dishwasher itself, for a great rate. I will definitely be calling them again.

Review 24 (2023-10-31 - Rating: 5)
We’ve used Northeast a number of times. They’re definitely my”go to” choice for plumbing issues, large or small. They respond quickly and get the job done professionally and cleanly . Mike and Justin are the two excellent technicians that I’ve dealt with.

Review 25 (2018-03-12 - Rating: 5)
Chris is THE BEST - I have worked with Northeast Plumbing and Mechanical for more than 5 years. He has always been able to send someone out within a day, and often same day. He is responsive, helpful, and timely. He has never left a job unfinished or finished incorrectly. He has replaced a hot water tank, fixed a disposal, and has been solely responsible for maintaining plumbing needs for a rental unit I own in Cleveland for the past three years, and my tenants have always had excellent comments about his work.I am a loyal customer and am glad I found an honest, highly skilled plumber who completes the work on time and promptly.

Review 26 (2019-01-17 - Rating: 5)
Great and efficient work, warned about initial costs estimates and then accomplished far more economically the work required on a forty year old tub and shower.Called them again for a different bathroom and sink, but they checked it and said my interim repair to free a clog did the trick. They did a checkup to make sure all was well and then charged me nothing. Wow!Good work and honest about it all. Rare indeed.

Review 27 (2018-06-04 - Rating: 5)
Chris and his crew did great work in a short period of time. Most impressed with the turn around from when we had them out to look at the issue to when they started the repair. Driveway drain in Lakewood with a collapsed crock causing the driveway and backyard to flood. Very satisfied with the customer service, cost, quality of the work, crew was very professional and speed of work.

Review 28 (2023-08-03 - Rating: 5)
Needed an emergency plumber for flooding in my basement I called northeast plumbing and they sent someone that day. Tim and Dale were professional very knowledgeable and helped us solve our issue.

Review 29 (2018-11-02 - Rating: 5)
I was highly impressed with this company. Felica was very nice and prompt in responding to my needs. Justin was my installer for the hot water tank and he was polite, fast and efficient. Their prices are very fair and I will definitely use them again. Thanks again, your the best!!!!

Review 30 (2018-10-29 - Rating: 5)
Just moved into the area and had some immediate plumbing repairs to be done. I called a few places and got only answering machines, no callbacks. Then I dialed Northeast and not only spoke with a very pleasant and live representative, but I also was able to schedule an appointment right away. The two workmen who showed up did excellent work and were very personable, and the repairs (new pipes plus a clogged pipe) were done in a day. A week or so later, we discovered another problem, this time having to do with our washer installation and the gas line for a dryer. Again I was able to schedule a prompt appointment and the service was excellent. Totally worth it!Am planning to try them out for a little electrical work in the near future. So glad to have found a service we can rely on!

Review 31 (2023-11-19 - Rating: 5)
I so appreciate the quick response to my sump pump emergency. Tim and Dale were here within 90 minutes with the right part and installed it before any damage could be done in my basement. Thanks guys!!!

Review 32 (2019-11-19 - Rating: 5)
Justin installed a new sump pump for us and I asked him to take a look at a few other problems I might want fixed in the future. He was able to give me a general idea of costs and explain exactly what needed done and why. We are new homeowners and this is my first time hiring a plumber, so advice and especially explanation of whats going on inside the walls is really appreciated! Ill definitely call Northeast Plumbing (and request Justin) for everything I need in the future. Thank you!

Review 33 (2019-04-17 - Rating: 5)
I was not home, but the technician did an excellent job, and was very respectful. My daughter fr safe with him working in my home. Excellent job, I would definitely hire you all again. Did I mention the excellent price I was given, it was lower than the estimate.

Review 34 (2023-12-13 - Rating: 5)
Mike and Justin were very efficient and informative to repair a clogged drain and old pipe. Highly recommend

Review 35 (2023-10-21 - Rating: 5)
Dale was amazing to deal with. Very professional and did great work. Northeast will be my go to plumbing company!!

Review 36 (2019-06-06 - Rating: 5)
The company came out a few different times in order to fix a wobbly toilet. They were extremely professional and Justin was very polite in explaining issues with my bathroom floor, etc., causing the wobble. I highly recommend them.

Review 37 (2018-09-24 - Rating: 5)
Great customer service. Whenever I have a plumbing or HVAC issue and call Northeast Plumbing, I feel like I am their only customer. The work is scheduled right away and it is always top notch. Will never use anyone else.

Review 38 (2018-10-24 - Rating: 5)
Northeast gave a reasonable estimate over the phone to remove and install a kitchen faucet and stuck to their estimate even though the job was definitely more than expected. The technician, a Mr. Kendrick, worked up quite a sweat sawing through a big corroded brass fitting to remove the old faucet. Not easy in that confined space. That guy definitely came with the right tools and prepared to work after he was pulled off another job when the first tech got tied up somewhere else. Kendrick gets 6 stars from me. Highly recommend this place.

Review 39 (2019-12-06 - Rating: 5)
This company is a joy to work with!! The service persons were on time, thoroughly explained the work needed, fixed the issues professionally and promptly. The price was fair and exactly what Id expected to pay. I would highly recommend them!! (Thanks, Bill!!!)

Review 40 (2020-08-28 - Rating: 5)
Employee came on time and very pleasant to install our new dish washer. He was very knowledgeable and worked diligently until the job was completed.

Review 41 (2018-09-21 - Rating: 4)
Ive used this company at my apartment community and they have always done a great job. They are very responsive, specially during an emergency and affordable. The staff is friendly and easy to work with too.

Review 42 (2018-10-01 - Rating: 5)
NorthEast was quick to jump in and help me resolve a complicated situation. The technician, Justin, was professional and polite, and he completed work quickly and without leaving a mess. Prices felt very fair, too.

Review 43 (2022-01-06 - Rating: 5)
We have been using NorthEast Plumbing & Mechanical since 2005. The service is always on time, honest about costs & professional. I would highly recommend their services.

Review 44 (2023-11-03 - Rating: 5)
Chris and his team at Northeast Plumbing & Mechanical were exactly what our kitchen remodel project needed. There were several plumbing conditions that we found following the demolition phase that had us scratching our heads. These complicated matters for our timeline for the cabinets needing to be installed and countertop measurements the following week. NEP&M was able to get us scheduled in short order and Hayden was there the following morning to remedy four different issues. They were on time, courteous and completed everything in a workmanlike manner. We couldnt be more pleased and look forward to having them with us on future projects.

Review 45 (2018-10-17 - Rating: 5)
Northeast has helped me with my plumbing for several years and they are dependable, professional, and fair. They handle everything from simple plumbing repairs to excavation, sewer line replacement, and basement waterproofing.

Review 46 (2018-10-01 - Rating: 5)
The company was responsive and provided insight to significantly reduce the cost of the project. We are new to the area and definitely will use them for plumbing and heating work moving forward.

Review 47 (2019-06-08 - Rating: 5)
Reliable and helpful on multiple occasions for affordable price. I have been able trust my plumbing needs with Chris, Bill, Justin, and all the folks at NE plumbing.

Review 48 (2020-02-16 - Rating: 5)
I have not used them yet but my initial impression is very positive. They were quick to respond to my online quote inquiry, very polite and professional and appointment was exactly on time.

Review 49 (2018-09-17 - Rating: 5)
Very professional, fast and very reasonable! I have used them twice. Also they don’t try to make extra work or try to get more money out of you when others do like roto rooter!

Review 50 (2021-08-31 - Rating: 5)
Very professional and competent plumbing company. Ive used them three times and their work is always done correctly and cleanly with experienced staff.

Review 51 (2018-12-12 - Rating: 5)
They did a fantastic job installing a Moen Annex shower head system! They were able to send someone out the same day I called. Reasonable prices and everything turned out great. Highly recommend them.

Review 52 (2024-09-09 - Rating: 5)
Professional, courteous and moderately priced.

Review 53 (2018-12-18 - Rating: 5)
The technician was very professional, efficient and totally cleaned up after the install. Would highly recommend this company for your plumbing needs.

Review 54 (2022-03-01 - Rating: 5)
When you want the job done right, the first time, you call North East Plumbing & Mechanical. They will diagnose the problem thoroughly and make sure your repair is done correctly with real plumbing standards. No half a$$ this or BS that. Thanks to all of the guys. Chris, Jacob, Justin, Tim, Bill amd the other 2 whose names I didnt catch. These are the pros youre looking good for.

Review 55 (2019-10-18 - Rating: 5)
Northeast Plumbing associates were on time, professional, and efficient. They installed my dishwasher and swept my kitchen floor when they were done.

Review 56 (2019-04-24 - Rating: 5)
They were able to come out the same day and fix my toilet. Also the technician was able to point out some other things to me that I needed to pay attention to.

Review 57 (2019-07-02 - Rating: 5)
Excellent Chris Baggott and his partner did an excellent professional job I would definitely recommend everyone use this company if u want the job done right!! THANK U both for your help...💖💖💖💖

Review 58 (2019-03-11 - Rating: 5)
I’ve used them twice now, both times very professional and polite. Excellent quality work at a fair price.

Review 59 (2019-01-19 - Rating: 5)
The team was extremely nice, helpful and efficient. I will definitely be using them again for any future plumbing needs

Review 60 (2019-09-27 - Rating: 5)
Worked quickly & were very friendly, even took the time to engage in conversation with my 2 year old. Highly recommend!

Review 61 (2023-08-03 - Rating: 5)
They were great and give senior discounts which helped with the price of service when your on a fixed income

Review 62 (2018-12-12 - Rating: 5)
Arrived on time and completed the work accordingly. Justin was courteous and cleaned up all the debris from the work site.

Review 63 (2018-11-26 - Rating: 5)
The rep was professional, completed all tasks and I especially appreciated that he clearly explained how and why all work was done.

Review 64 (2024-01-12 - Rating: 5)
Always on time. Always has friendly and professional plumbers. Highly recommend (and Ive had to use them a lot due to toddlers flushing and putting things down drains 😅).

Review 65 (2018-09-14 - Rating: 5)
Awesome service. Chris and his crew are the best plumbers I have ever used.

Review 66 (2022-05-15 - Rating: 5)
Finished job in spite of hurdles. Reasonable price. Very happy with results.

Review 67 (2023-08-03 - Rating: 5)
Northeast came out to install a new half bathroom. I was nervous because this was my first project in my new home and the office was great with setting up the appointment and everyone was very knowledgeable on the work that was needed. Chris and his crew were great, professional, & efficient. They cleaned up after themselves and any concerns I had, Chris made sure to give me honest answers and recommendations. I will continue to go to them for my plumbing needs. We LOVVVEE our new bathroom, thank you Northeast!

Review 68 (2020-07-10 - Rating: 5)
Bill, our service guy, was very skilled and personable. Estimate was in line with other estimates.

Review 69 (2023-08-03 - Rating: 5)
The employees at NorthEast plumbing& Mechanical were amazing. The ladies in the office I spoke to were very informative and professional. I needed some plumbing done in my bathroom and the scheduled me right away. The 2 gentleman that showed up were very kind and fixed the issues I was having. All in all I wish I could give them a million stars.. thank NorthEast.

Review 70 (2023-10-20 - Rating: 5)
Dale was really professional and a huge help!

Review 71 (2023-08-03 - Rating: 5)
Very professional and knowledgeable. Really saved me in a pinch.

Review 72 (2018-09-14 - Rating: 5)
Awesome emergency response. Professional demeanor and workmanship - we will be calling them again for sure!

Review 73 (2018-12-17 - Rating: 5)
Excellent service very friendly ! We will be using this company for future needs

Review 74 (2023-08-03 - Rating: 5)
Northeast Plumbing and Mechanical did an amazing job. The owner himself came out and took care of our garbage disposal. Chris was extremely knowledgeable and professional it was nice dealing with an experienced plumber and not a young technician. His prices were extremely reasonable even for a Saturday call. I highly recommend Northeast Plumbing and Mechanical.

Review 75 (2021-10-14 - Rating: 5)
They were very helpful and told us what to do if it happened again

Review 76 (2019-01-23 - Rating: 5)
What a great company - they are always super responsive, reasonably priced, and do great work. I have had them out for drain issues, gas line repair, and miscellaneous plumbing needs, and they have always exceeded my expectations. I wouldn’t use any other plumber!