Mr. Rooter Plumbing of Tri-Cities

Located in Kennewick, Washington

Address: 214610 E SR 397, Kennewick, WA 99337, United States

Phone: +1 509-572-3937

Rating: 4.7

Services

Online estimates
Wheelchair-accessible toilet
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-08 - Rating: 5)
10/10 will be calling these guys next time I have a plumbing issue. Had some crazy roots in my 70+ year old sewer line, my man Daniel came out with the super duper jetter and took the time to clear all of them out back to the city main. Not only did he fight the good fight until total victory, but he was good to talk to and explained/showed what was going on down there via camera.

Review 2 (2024-10-22 - Rating: 5)
Thanks to Mr. Rooter, they were quick to get me scheduled. They answered quickly. Brian M. and William U. both came out and helped me better understand my tankless water heater. Took care of my unit in a timely manner.

Review 3 (2024-06-26 - Rating: 5)
If I could leave higher than 5 stars I would!! Erron Butts was assigned to my case and he was the absolute best! He was so friendly, patient, and knowledgable-- he answered ALL of my many questions and was a joy to work with. I was even looking forward to him coming back the next day to scope the line out to the street. I would recommend Mr. Rooter to anyone who is in need of plumbing work, especially in a time crunch. My basement backed up on Sunday morning, they came out that same morning (about an hour later), and had a crew in to fix the issue the next day. Their estimate for the work was very reasonable and they didnt cut corners. In my opinion, Erron Butts needs to be the employee of the month (if not the year!). I am so incredibly thankful for his help and kindness toward me during a stressful time as a single homeowner. THANK YOU, ERRON! ♥️

Review 4 (2024-11-27 - Rating: 5)
I had a leak under my kitchen sink. Daniel came and fixed that problem. I could not get anyone local to answer their phone so I tried Mr Rooter and they were here the day I called. Their was other issues and Tallin was great at reasuring me things would be fine. Tallin and Jose came earlier this week and replumbed my home. They did it in one day. They went above and beyond as far as Im concerned. My oldest son was impressed by them as well. I wont try to call anyone else if other issues arise. They were so helpful and most of all very respectful. Good job guys. I appreciated what you all did.

Review 5 (2024-09-26 - Rating: 5)
We had Brian and Julian here today and they were FANTASTIC! They explained everything to us and also helped by getting in touch with American Leak Detention for us and talk to them helping with the explanation and helping us set an appointment with them. These two guys are worth there weight in gold and who I will want to deal with in the future if at all possible. Again they were WONDERFUL!ThanksChris Dudley

Review 6 (2024-08-07 - Rating: 5)
I had drainage issues in my basement that I have been trying to fix, without any luck, for months on end. So, as a last resort, I called Mr. Rooter. I explained the problem and they offered a solution. Both Brian and Julian were professional. They communicated what they were doing and why they were doing it. When they finished the job, they cleaned up before they left. I have used Mr. Rooter for many different types of jobs before and knock on wood, I have had no problems, issues, or bad things to say. So, thanks to Brian, Julian, and Mr. Rooter.

Review 7 (2024-09-16 - Rating: 5)
Outstanding service after he left we found a small drip called and they were back to the house in mins. Was just a loose fitting he tighten it up and asked us to watch it if need be he would come back and redo the whole thing.

Review 8 (2025-01-06 - Rating: 5)
He arrived within the specified timeframe and completed the task successfully; he is a highly capable and experienced individual.

Review 9 (2024-11-05 - Rating: 5)
Prompt and thorough! Very pleased with Tallin and his partner- so sorry I have forgotten his name. They were great!

Review 10 (2024-08-08 - Rating: 5)
Daniel was very professional. He arrived on time and explained things before proceeding with job. He was quick and knowledgeable. Will definitely use Mr. Router again.

Review 11 (2024-12-18 - Rating: 5)
Excellent! immediately unplugged our toilet, explained situation. We are I,pressed with Mr Rooter and will hire them again to change out our old toilet.

Review 12 (2024-08-05 - Rating: 5)
We manage and maintain 2 mobile home parks. Been using these guys for years. Most recently, Taylon came our and helped me figure out an issue and stayed to give me a hand on a lil extra job. Helped get it done sooner by sticking around an offering a hand. Great to work and visit with. Thanks again

Review 13 (2024-07-31 - Rating: 5)
I would like to thank Daniel, Will and Ron from Mr rooter for helping me with my septic tank and plumbing issues!!Was not an easy or clean job but they didn’t give up on the bad situation!! And was able to clean septic tank that had not been open since 1967 !!! So u can imagine what it look like !! Pluse the lid would not open because it was brittle and crumbing!! So thanks again for spending a whole couple of days with this problem so I can sit on a toilet and have a shower again!! After 2 months of me trying to fix it !!Your in a bind and tried everything call my Rooter trust me they’ll help figure it out and fix it for u !!Thanks from Katrina kunkel !!

Review 14 (2024-07-14 - Rating: 5)
Jeremy came out on a Sunday and was able to fix the plumbing issues I had in my bathroom within about an hour of calling Mr.Rooter. Very knowledgeable and quick! Would highly recommend him and the company again.

Review 15 (2024-09-13 - Rating: 5)
The prompt response to our plumbing emergency meant lot to allay our stress and concern for damage and displacement. We fully appreciated the reassurances given, photo evidences provided. A million thanks.

Review 16 (2024-09-26 - Rating: 5)
Will and Brian were awesome. Arrived quickly and got the job done. I appreciate them so much Thank You!

Review 17 (2024-12-07 - Rating: 5)
Dante did excellent job in clearing blockages in toilet and sink. Area left in very clean condition.Very satisfied.

Review 18 (2024-08-01 - Rating: 5)
Great experience friendly and they answered our questions. AJ and Justin were super friendly, knowledgeable and got the job done quick with no mess! Definitely recommend!

Review 19 (2024-07-27 - Rating: 5)
Justin came to our home to fix a plumbing issue that got worse after another company didnt do the job right. He was very professional and very kind. Would recommend this company and this employee for future service!!!! Thank you Justin and Mr. ROOTER!

Review 20 (2024-12-04 - Rating: 5)
Daniel and Mike did a very good job and left the area clean. Would have them back again when needed.

Review 21 (2024-06-25 - Rating: 5)
I called after another plumbing company wasn’t able to fix our backed up tub because their equipment broke mid-fix and left me with a stagnant backed up downstairs basement tub, after setting up an appointment setting up a appointment with Chelsea, Mario showed up within a half hour. He took the time to explain everything in detail to me, and was professional and courteous and quick.

Review 22 (2024-05-03 - Rating: 5)
The Mr. Rooter team has helped me a couple of different times and has resolved the issues in a very professional and timely manner. I joined their preferred customer club and have already saved my initial club cost. Their knowledge and expertise saved me from possibly making some costly mistakes.

Review 23 (2024-07-29 - Rating: 5)
Came to our house, 60 miles out of town, within a couple hours, completed the job, left everything clean and draining. Definitely best plumbing experience Ive ever had.

Review 24 (2024-09-12 - Rating: 5)
Thanks so much for taking care of us in a very timely manner, job went well, Daniel was so very nice and professional, great job!

Review 25 (2024-02-03 - Rating: 5)
We had totally blocked drain field. Ron McKenzie and Will both went above and beyond in their work and customer service. They ran into several unexpected and challenging issues but persisted working until they got the drain field cleared and working again. We really appreciate all their efforts and recommend using them for any plumbing or septic issues.

Review 26 (2024-02-01 - Rating: 5)
We use Mr. Rooter for 5 local business’ and Brian is absolutely the best! He is quick to respond and always gives us options and his honest opinions. Extremely knowledgeable. We are so glad we made the switch to this company for all of our plumbing needs. And an extra shout out to Brian for being the best- you are lucky to have him as an employee!

Review 27 (2024-04-04 - Rating: 5)
We had an issue with a clogged drain pipe. Mr. Rooter came out as soon as they could and got the issue taken care of for us almost immediately. Tallin was a pleasure to work with. He was very professional and understanding of the complexities of the situation. I would highly recommend them in emergency situations.

Review 28 (2024-03-03 - Rating: 5)
I had an exterior pipe that burst. Luckily, I was able to turn off the water easily. I called Mr. Rooter and we had a time set up pretty quickly. They notified me they were on their way and I was able to leave work and meet up with them. It was a very quick and easy process and my pipe was fixed!

Review 29 (2023-07-28 - Rating: 5)
We had a plumbing issue so we called Mr. Rooter, they came out and gave a free consultation within a few hours.We decided to go ahead and get the work done and Larry got right to work. He was wonderful to work with and was very knowledgeable. While working he was very polite, and kept stuff really clean. During and after the process he made us aware of it all and answered all of the questions we had. What an asset to the company he is, and you can certainly tell that Mr. Rooter is a company that cares about their reputation.If we ever need plumbing services again, (hope not), we know who to call.

Review 30 (2024-07-25 - Rating: 5)
My technician did a great job , he was experienced and knowledgeable in his field.. he was informative and very considerate as to my approval and overall experience..

Review 31 (2024-03-20 - Rating: 5)
I can’t thank Brian & William with Mr.Rooter enough for helping me out with a major leak in my crawl space. Brain came out and got the leak fixed within a timely manner and was very educating while explaining the issues and what he did to fix it. As a local Real Estate Agent, I put all my trust in Mr.Rooter and will recommend them to anyone looking for any plumbing needs. Thanks Brian and Will!

Review 32 (2024-01-29 - Rating: 5)
Customer service was great. The plumber was at our house in less than an hour after calling and was absolutely phenomenal. I wish I could remember his name to give him kudos. I would 10/10 recommend these guys every day of the year!

Review 33 (2025-01-05 - Rating: 5)
Prompt, efficient and the technician showed great patience trying to work in my tiny house (435 sq. ft.) Thank you!

Review 34 (2024-01-17 - Rating: 5)
I’m pretty sure his name was Randy my husband worked with him. My husband said he went and above and beyond in his customer service. He was very thorough very polite and very focused on what he was doing. I would recommend him to anyone.

Review 35 (2024-05-04 - Rating: 5)
We had a flooded basement due to a failed sump pump and called Roto Rooter right away. Justin was very helpful and worked quickly and efficiently to get our new pump up and running! Would reccomend this company to anyone in the Genessee area!

Review 36 (2023-12-22 - Rating: 5)
All I can say is I am very pleased! Scheduling service was easy and, Mr. Rooter was very accommodating of my schedule. The technician was very professional and friendly and answered all my questions. If you own an older home like I do, I highly recommend their services. A+ Mr. Rooter!

Review 37 (2023-12-14 - Rating: 4)
Update to previous review:I wanted to update my previous review. I heard back from the manager, who started by apologizing for the delay in responding. He then reassured me they would uphold what the plumber had told me and would refund the charge for the camera. Due to the invoicing/processing requirements, it did take several weeks, but the refund hit my account today.I was never unhappy with the quality of the work, so Im changing my review to also recognize the value the company put on maintaining good customer interactions and their willingness to stand behind their staff. I would not hesitate to use them in the future!-----First review:I was initially impressed by this company. They responded quickly to my request for service on a slow draining toilet, and the technician knew whar he was doing. He suspected the problem was the age of the toilet, but we agreed to check the line for a clog first. (No sense replacing the toilet if its not the problem!)He didnt have the camera, however, and had to go back to the shop. When he came back, he verified that the pipes were clear, and we talked about the costs for a new toilet. He said he could sell me one they carry, whick would save me the costs of a second service call if I went and bought one myself at a big box store. He also said if I bought from them, he could pick it up and install it right then, and he wouldnt charge me for the camera fee ($325). The total bill should have been just about $1000. When I received the detailed invoice, however, the charge for the camera was still listed and I had paid over $1300.I called the company and explained what had been discussed and was told they would contact the technician to see what he remembered. I didnt hear back, so went online and indicated I didnt want to write a review until I heard what was going on with the bill. I got an email response that theyd look into it right away. Again, I didnt get a follow-up call or email, so I responded to the message I had received to see what they learned and still have not heard back. So at this point, I wouldnt recommend them because of false pricing and failure to provide reliable customer service. Basically, they got my money and disappeared.

Review 38 (2024-04-18 - Rating: 5)
Spencer with Mr. Rooter did a great job for an estate sale home that I had listed that had sewer line issues called out in the home inspection. He was thorough and right on with his estimate. Ill definitely use Mr. Rooter again.

Review 39 (2023-07-27 - Rating: 5)
Quick service! Nice professional plumber came to the house. He gave an estimate first and then was able to complete the job that day. He kept me aware of each step and he solved my outside faucet leak. Larry was a very nice plumber giving great service.

Review 40 (2024-12-19 - Rating: 5)
The techs got here fairly quick. Very courteous and explain everything very thoroughly and completely. Cleanup after themselves and charges are very reasonable

Review 41 (2023-03-26 - Rating: 5)
Mr Rooter came within 24 hrs of calling. The Sally was polite on the phone and communicated well about the process. Jeremy showed up within the time frame we were told. He was amazing working to keep costs down without damaging our walls or floor. (Whomever put in the drains/ clean outs didn’t think things through- poor placement. He provided information about the process and options for the future if we continued to have issues. He was kind, virtuous, and considerate of leaving the area clean before he left. I highly recommend Jeremy and will ask for him again if we need assistance.

Review 42 (2024-01-08 - Rating: 5)
I highly recommend Mr. Rooter to anyone who is in need of plumbing services. Our kitchen faucet broke, so we gave them a call. They came the same day, in under 2 hours! Larry installed our new faucet and was very personable and professional.

Review 43 (2019-12-14 - Rating: 5)
5 Stars doesnt do them justiceAfter coming out to clear out my sewer line, they identified (and showed me as it was discovered) major deterioration in my sewer pipes that required replacement asap. Justin Willis worked with me on a absurdly short timeline to excavate my whole back yard to get to the 8-deep piping and replace them.Along the way, other issues in the plumbing were discovered (like the fact that the basement sink drain didnt tie into the sewer but rather just dead-ended a foot past the foundation. They fixed all of those issues at no additional cost, as well as immediate responsiveness as issues that arose during and after the repair.I have never experienced a professional company that also put so much effort into immediate response and customer needs. They truly do care about making sure they help the client, not just fix the problem

Review 44 (2023-03-16 - Rating: 5)
I’ve used their services twice now. First was due to a pipe burst on Christmas Eve, 2021. I was impressed with their service the first time, I had to call them again for a drainage issue. The plumber named Brain, came out and was able to assess my issue. He broke down the process on what I was expecting and what he could provide with his services. When it came to pricing he was straightforward as well. Another thing I consider over the top, is leaving a workspace cleaner than you got to it. I consider that taking pride in one’s work and respect this the most. Thank you, Brian!

Review 45 (2024-08-02 - Rating: 5)
Jeremy was very knowledgeable, professional, and even left my bathroom cleaner than it was when he arrived.

Review 46 (2024-08-19 - Rating: 5)
Tallin & Brian did a fantastic job of rerouting the water lines so theyre no longer underneath the concrete pad of our 1948 Richland ranch house. Now the pipes are readily accessible with minimally invasive damage should they need to be worked on. Both men are very personable and are excellent representatives of Mr. Rooter!

Review 47 (2024-03-16 - Rating: 5)
Very pleased with the service that was done and the price wasn’t bad. The tech was very helpful and explained everything he planned to do and was quick. I’ll definitely be using again.

Review 48 (2023-12-30 - Rating: 5)
Robbie was a life saver, our install was a difficult one and was refused by other plumbers sent by Lowes. Its hard to find a professional that is willing to put in the work. Much appreciated Robbie, youre putting Mr. Rooter on the map!

Review 49 (2024-08-30 - Rating: 5)
Professional Staff and Prompt Service. Grateful for Mr Rooter here in the Tri Cities.

Review 50 (2023-10-31 - Rating: 5)
These guys were great! Had an issue with my new shop. They worked as quick as they could to keep cost down and we’re very attentive to the issue at hand. I have max respect for plumbers as they do one of the dirtiest jobs on the planet! Thank you for great service!

Review 51 (2023-09-01 - Rating: 5)
My upstairs bathroom had started out as a leak of hot water from the tub; which turned into running water in a matter of 24 hours. Phoned Campbell & Company who informed me that I would need to get a leak detection service conducted before they would come out and investigate my issue. Phoned Mr. Rooter and spoke with a wonderful receptionist named Trina who listened to my issue. Trina asked all of the pertinent questions on how the leak may have occurred and what I have been told by a previous company. The interaction between Trina and I put me at ease in having a technician come by the home and view the leak. Trina had a technician out to my house within 20 minutes and that doesn’t happen in the real world. Dante’ showed up and identified the issue that did not require a leak detection service because the faucet needed a replacement sensor. Dante’ went to Lowe’s and was given the incorrect sensor in which he returned to the store. Dante’ returned to the store and got the correct part and installed it in record time. My shower no longer runs or leaks and my water stream is solid which is a plus. If I ever have another “Water/Plumbing” issue- These are the folks, I will reach out to. Thank You Trina and Dante’!!!!

Review 52 (2024-07-11 - Rating: 5)
We had a basement drain backed up. Justin from Mr. Rooter came out he found the sewer backed up and floor drain. Problem solved Thanks Justin!

Review 53 (2023-10-21 - Rating: 5)
We discovered a leaky connection on top of our hot water tank. The threads on the connection were misaligned and crimped, causing the leak. But we could not get it off the hot water tank to replace it. This was discovered on a Friday around 3:30pm.I called a couple local companies and they could not come out. Then I called Mr Rooter. I was a bit put off by the answering service, that asks what your zip code is? I gave them that and told them what was happening. They took my name, number and said I would get a call back.I wondered if they would call me back at 3:45pm on a Friday, but the did!The local Mr Rooter called me back and came out by 4pm on a Friday, despite the fact that we did not have a appt.He gave us a reasonable estimate, we accepted, and he replaced the connection and the pipe!No more leak!!I am very happy with their response time and willingness to take on a extra job on a Friday!

Review 54 (2023-08-19 - Rating: 5)
Called Mr Rooter for a leak, and they sent a team the same day! Brian and Daniel are a very good team! Very professional. They answered every question I had. They represent this company very good, I will be calling them anytime when we need plumbers. And telling all my friends about them. Thank YOU again Brian and Daniel. You go above and beyond for your customers, and we appreciate that! God bless u!!

Review 55 (2023-10-10 - Rating: 5)
I have had ongoing plumbing issues at my house for the last several years which cause water to back up into my home. Because of that, I have called out several different companies. Brian and Robbie took the time to properly diagnose my issue without just doing a bandaid fix. They even showed me the camera footage so I got to see for myself what was going on. They were both professional and very helpful. Thanks to Brian and Robbie, my issues have been properly diagnosed and resolved. They took care of a very frustrating issue and did amazing work!! Thank you Brain and Robbie!!!

Review 56 (2023-05-09 - Rating: 5)
The technician came on time, was able to locate my water leak at hose bib and replaced. He was great, it was an expensive fix for something relatively easy and cheap but he had no control over cost. That was standard for the company. I did get a recommendation to a restoration company and the mitigation part was great but repair portion and estimate/cost has been frustrating. As an homeowner just do some research on companies before you select one. Either way, positive experience with Mr. Rooter plumbing.

Review 57 (2024-07-16 - Rating: 5)
They always do same-day work every time I’ve called and each person Who comes is very polite and explains everything. I will always call them first.

Review 58 (2023-09-21 - Rating: 5)
Larry was punctual, super nice, and did great work! Larry installed a new under mount sink for us. It is not easy to find someone who installs under mount sinks. We had some issues with getting the old sink out, but once it was out, Larry did a great job.

Review 59 (2024-04-18 - Rating: 5)
Service exceeded my expectations. Brian listened to our needs, was knowledgeable providing options to remedie the problem (broken water pipe). He immediately went to work and the job was completed same afternoon.

Review 60 (2023-03-22 - Rating: 5)
Very impressed and pleased with the work that Damien completed. He was very professional and knowledgeable. Even when he encountered a problem he quickly found a solution with the help of his coworker Robbie. Will use Mr.Rooter for any other plumbing needs.Thank you again to Damien & Robbie !

Review 61 (2022-12-09 - Rating: 5)
Very impressed and pleased with the work Brian M did. On time, very professional, fixed our problem very quickly and did an awesome job. We originally thought we would need to replace a shower valve and have to cut into tile and cost a whole lot, Brian found what the problem was and fixed the part rather than replacing it within minutes for a fraction of the cost. Will use Mr.Rooter for any other plumbing needs and shout out to Brian once again!

Review 62 (2023-08-04 - Rating: 5)
20 stars for LarryIts never a good day when your basement floods and you cant turn on the shower or flush anything. Mr. Rooter had Larry at our house within the hour. He was super friendly and his communication was spot on. Although our clog couldnt be broken up in one night, he worked really hard to make sure we could still run water in our house until he returns in the morning. God bless you Larry

Review 63 (2024-02-27 - Rating: 5)
The young man that came to my house and fixed my bathroom. This guy was so knowledgeable of my problem. This young man was so respectful and professional. I wish I had his card so could give his name. But this young deserves a cuto and a good rase. Thank you so much for fixing my bathroom.

Review 64 (2024-11-17 - Rating: 5)
Courtney came out faster than expected troubleshooting our leak. He was able to determine the issue quickly. Honest and transparent. 100% The go to company for your plumbing needs!!!

Review 65 (2022-03-28 - Rating: 5)
Brian showed up hours ahead of schedule (I was asked beforehand and okayed it, of course) and was extraordinarily polite, professional, and thorough. This guy went up and beyond to resolve my problem with hard work and know-how, to keep my final bill low, when he couldve easily have argued for use of much more advanced and expensive equipment.Im grateful for the knowledge and insight he shared with me, it was sorely needed and very generous of him.I cant appreciate Brians honesty and tenacity enough and will 1000% ask for him by name the next time I have to call Mr. Rooter.Fantastic Fantastic Fantastic services from scheduling to working with the technicians!

Review 66 (2023-02-14 - Rating: 5)
Great company. Ron is cool guy. called me and we came to an agreement. Mr rooter definitely cares otherwise wouldnt have called to fix the problem. Shout out to the plumber Talon. Great work. Will contact for water heater soon.

Review 67 (2023-06-07 - Rating: 5)
I had a sewer issue and I called Mr. Rooter upon the recommendation of my neighbor. They sent a technician out while the dispatcher kept me updated as to when the technician would arrive.Tallin was wonderful. He listened while I explained my problems and it didnt take him long to diagnose the issues. He made his recommendations, provided an estimate on the spot, and addressed all of my concerns. We agreed on the pricing and a day for him to perform the repairs.Tallin showed up on time and was undeterred by the large job ahead of him. He took the time to answer more questions and explain all of the repairs that he would perform. He was patient, efficient, and shared photos of the work as he progressed. He also cleaned up the area after he finished the work - even as nitpicky as I was on cleanliness!I would recommend Mr. Rooter and Tallin to anyone who needs plumbing services.

Review 68 (2021-11-19 - Rating: 5)
We had tried three separate plumbers in the past couple months, not a single one was able to fix our issue. Im so glad we decided to give Mr. Rooter a call. Our technician, Cody, came out and had our issue fixed within an hour. He was quick, professional, and was up front and honest about the cost before the work began. He even wore a face mask the entire time, which my family appreciated. After the job was completed, he even gave our 2 year old daughter a Mr. Rooter toy. Great service, will be using Mr. Rooter in the future for our plumbing needs. Thanks Cody

Review 69 (2023-09-26 - Rating: 5)
Larry was very professional. I could tell right off the bat he takes pride in his work and knows how to do the job that is needing to be done. He replaced a toilet and supply line. I would definitely recommend him. Job well done. 👏

Review 70 (2023-01-15 - Rating: 5)
The young man who came was very pleasant and informative. He was fast and explained well what he was going to do. He kept the area where he was working very clean. In a joking way I told him I didnt want to see him again but if needed I would definitely would call Mr. Rooter to do the job.

Review 71 (2024-02-02 - Rating: 5)
This company is excellent. They did a job for me that was not as expected. They corrected the problem without having to wait for a long period. The technician was great . Will use them whenever I need a plumber

Review 72 (2024-05-04 - Rating: 5)
The company responded quickly when we had an issue. The plumber was very polite and informative about the issue. I highly recommend them.

Review 73 (2024-08-08 - Rating: 5)
The technician, Justin, was professional and informative, and the job was done in a timely manner. A real lifesaver

Review 74 (2022-08-27 - Rating: 5)
Robbie did a great job for us! He arrived in a timely manner on a Saturday afternoon when the outside temperature was very hot, replaced a faulty water pressure valve in our garage that was causing very low water pressure in our home, and finished the job within a few hours while explaining what he was doing at each step in the process. Thank you for the great service Robbie!

Review 75 (2024-01-01 - Rating: 5)
One of the best business in the Tri-Cities; everyone I talked with from the office staff to the technicians were friendly and so willing to help. The work was professional done and affordable. Highly recommend them.

Review 76 (2022-03-25 - Rating: 5)
From the first call to the time they departed the driveway it was a good experience. I previously owned a construction company and usually find much fault with all contractors. Scheduled yesterday for today and they called 30 minutes out and texted stating the technician was on the way with a picture of him, name, etc. Showed up on time, was clean and in a uniform. He listened and discussed the problem. Provided me a couple options and we discussed the pros/cons. Upon selecting an option I received a price and he went to work. Brought in a large mat to place in front of the cabinet/sink area, used shore covers and covers on the wheels of the equipment. Brought towels to catch water and debris. Corrected the problem, cleaned up after himself. I was provided a warranty, invoice and the payment process was a snap by credit card. I will call them again and strongly recommend them.

Review 77 (2022-09-03 - Rating: 5)
Brian was great! He came at the time I requested for the water heater installation estimate . He explained the options clearly and installed the new water heater the same day. Very happy with the service and will definitely call for future plumbing needs!

Review 78 (2021-12-07 - Rating: 5)
Excellent, friendly service, cost fell within the expected range. Brian also spent time advising me on another plumbing problem I inquired about and kindly re-set the hot water temperature on my water tank, which was set way too high. I will use Mr. Rooter again and will recommend them to anyone looking for a good plumber.

Review 79 (2022-10-09 - Rating: 5)
Larry was amazing. Very personable and cleared the clog that caused the sewer system to back up into my house. I didnt not have to wait all day for him to show. Great experience so if I have another problem I will give them a call.

Review 80 (2023-06-17 - Rating: 5)
What an awesome person. Chris did a fantastic job. Didnt expect the work to be done so quickly and the cost was less than I expected!!! Thank you Chris and Mr. Rooter for a job well done.

Review 81 (2024-08-04 - Rating: 5)
Jeremy did a great job helping us get back up and running. He made sure to verify that we could run lots of water down our drain. And was friendly and knowledgeable about our situation. We felt very good about our situation when he had left, and would be happy to call again and continue our work with him and Mr. Rooter

Review 82 (2024-09-02 - Rating: 5)
A bit pricey but did a good job, on time and cleaned up after the job was done.

Review 83 (2023-03-21 - Rating: 5)
Damon was very efficient and shared with us what we need to do prevent it from happening again. The second time we have called on Mr Rooter and very pleased. I would not hesitate to recommend them to family and friends .⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 84 (2020-06-29 - Rating: 5)
This place is a joy to work with very knowledgeable and friendly staff. Ron the manager is just an all around good guy. Larry the service tech that came to my house was phenomenal, he was completely fine with my 9 year old son asking him what he was doing step by step he answered every question with a smile on his face. He interacted like an old friend not just some plumber with a quick job to knock out and get out. If I ever need a plumber again this is the only place I will use. Thanks for the awesome job y’all!

Review 85 (2021-01-30 - Rating: 5)
What an amazing team! I called in at 745am to schedule an appointment and had a plumber at our home by 11am! One of our pipes had been cracked and a previous plumber actually busted through one of the joints as well. Larry was assigned to the job and he was an absolute professional. Within minutes he knew how to fix it and gave me a quote within seconds. He was extremely thorough, very respectful, and just gave us confidence that we were getting quality work. All of their work comes with a 90 day guarantee! As a first time home owner dealing with plumbing is very intimidating but Larry and the guys at Mr. Rooter will make it quick and painless!

Review 86 (2024-10-28 - Rating: 5)
Got er done. Quick and pro. They got everything done and WERE AWESOME, especially REGARDING MY MUSIC EQUIPMENT AND MY CATS. SPECIAL THANKS FOR THAT.!

Review 87 (2024-07-13 - Rating: 5)
Great service. Very professional. The reason I will always go through them.

Review 88 (2024-07-29 - Rating: 5)
Jeremy was so helpful and very knowledgeable. We will be asking for him every time, well hopefully we don’t have to. He explains everything and answered all our questions.Can’t express how much stress he took off of us after we called and did a thorough job! Would give more than 5 stars!!

Review 89 (2020-10-22 - Rating: 5)
Justin, Ron and Curtis were terrific in their time and professionalism working with my outdoor sewer system. They were completely transparent in the work they were doing and the options I had. They diagnosed the problem and spent quality time fixing it and guaranteeing to follow up to ensure that the system will be taken care of in the future. Highly recommended!

Review 90 (2022-08-19 - Rating: 5)
We had a leaky toilet and had an appointment within 24 hours of calling Mr. Rooter. Larry Christenson went above and beyond with his amazing service! We will definitely contact Mr. Rooter for all of our plumbing needs!

Review 91 (2024-09-11 - Rating: 5)
Dante did a awesome job. Thank you

Review 92 (2023-04-24 - Rating: 5)
Larry was very responsive and helpful!! He was very nice and gave it his all . I appreciated the fact that he explained what was happening every stepOf the way. I’d reccomend him 100%

Review 93 (2021-02-28 - Rating: 5)
We called Mr. Rooter to come fix the install of our water softener. The previous plumber we hired completely messed up the install of our equipment. Larry was extremely helpful in this situation. He was on time, and didnt add unnecessary services. He was professional, fast, and efficient. Inwould definitely recommend this company!

Review 94 (2019-08-23 - Rating: 5)
These guys came in and were quick and good. We’d had a recent fire in our house and not everything was there (vents, etc) in order to do the job, but Tallin and Ron in Richland really knew their stuff! They went and got the parts they needed and I had a new water heater installed and two very old water heaters removed within a few hours. Super-fast, clean, and professional. Both of them were very nice. Great job, Mr. Rooter! I would definitely recommend them.

Review 95 (2020-12-24 - Rating: 5)
Tallin was awesome best service ever. The office staff was amazing getting me listed as top priority due to the situation. She was also very nice and reassured me they would be out today. Which they were out there a little over an our after I called. They have great prices as well, I really like that he explained everything throughly. He also didnt try and suggest anything that wasnt needed. They have my business from now on ill never go anywhere else. They were a true blessing for me today I am ever so greatful. Thank you guys.

Review 96 (2023-07-01 - Rating: 5)
I phoned this morning and Dante was here within an hour. He was prompt and efficient and cleaned up everything before he left. We are pleased with the service we received.

Review 97 (2022-03-03 - Rating: 5)
We had a plumbing emergency early in the morning. Mr. Rooter sent a technician (Chris) out the same day. He diagnosed the problem quickly and took care of it. He was professional and very friendly. Highly recommended!

Review 98 (2023-05-17 - Rating: 5)
Damien was amazing helpful, explained the process along the way, efficient, polite and got everything done so quickly! So appreciative of his work and cheerful demeanor on an otherwise hectic crazy day!

Review 99 (2022-07-31 - Rating: 5)
Brian and Damien came to my house and were VERY professional and knew exactly what they were doing and what steps to take to clear out a large root intrusion in my drain pipe. They then hydro-scrubbed the entire drain pipe and dropped a camera to make sure the job was done right. Thanks guys for fixing a huge problem in a professional and courteous manner!!!

Review 100 (2023-05-10 - Rating: 5)
I called Mr. Rooter for a drain problem; the call was answered quickly, and a tech was dispatched and arrived in less than an hour. Jeremy was professional and courteous and resolved our problem in a short amount of time.

Review 101 (2021-10-27 - Rating: 5)
Our sewer line was plugged up with tree roots. They were able to rooter it out with this gigantic thing. We have a guarantee for one whole year. That was nice. Three different employees interfaced with us so we knew all the details as they happened. I would definitely recommend them.

Review 102 (2023-08-29 - Rating: 5)
The tech Larry was very polite, on time, got right to work l, cared about my house and cleaned up after the job was complete, spoke nothing but positive about the company and how it cares about there customers and employees…would definitely use them again and highly recommend them to anyone.

Review 103 (2023-12-07 - Rating: 5)
Mr. Rooter was amazing! I had a tub that was giving me a hard time detaching and Mr. Rooter came to the rescue! Thank you so much!

Review 104 (2020-07-28 - Rating: 4)
The guy that came out to my house to check on my issue was prompt, professional, and very helpful in explaining the path forward during the initial consultation. Also, the fact that the initial consultation/estimate was free compared to other companies who charge for this same service before actually performing any services was what made me go with Mr. Rooter.

Review 105 (2022-09-16 - Rating: 5)
These guys helped me install my gas stove when Home Depot dropped the ball for me so many times. They were knowledgeable and addressed all my concerns and took the time to explain things. Very considerate of my home and went above and beyond their job description to help me move out my old stove.

Review 106 (2020-11-19 - Rating: 5)
Had an issue with a leaking outside faucet. They were quick to respond, on time and the coordination of the visit was well done. Plumber was very knowledgeable and explained everything he was doing. He also provide several options for the repair. Will use them again.

Review 107 (2019-09-17 - Rating: 4)
UPDATE: After leaving this review I was contacted by Mr. Rooter, they informed me the employee that had only pumped one side of my septic was no longer with them. They were able to look up the transaction and see what I had said was true and offered to reimburse me for the pumping. They came out to the house to inspect and cut me a check for the total amount. Its nice to see someone stand behind their business and I wouldnt hesitate to call them again.Original review: Do not call Mr. Rooter for septic pumping. I had them come out in 2018 to pump my septic. They came out when scheduled but only dug up one lid and only pumped the liquid side out. I never knew this until I recently sold my home and had to have the tank pumped again. I called Mr Rooter, set up an appointment, this time they called and cancelled last minute after I had taken off work to meet them. After Mr. Rooted left me high and dry I called Rays Twilight Septic and setup for them to come out. I had dug up the one lid that I knew of from Mr. Rooters original visit. When the tech from Rays saw this he informed me that there should be 2 so he located it for me and I dug it up so they could pump it out. It was the solid side of the tank and hadnt been pumped in years. Mr. Rooter charged me $475 for doing half the job and Rays charged me $329 and did an excellent, complete job. I repeat STAY AWAY FROM MR. ROOTER, they are dishonest and expensive.

Review 108 (2022-03-23 - Rating: 5)
I appreciate the service and care of Robbie and Damien. They were very friendly and professional. I am glad that I had the smoke test done to rule out any plumbing leaks. Thank you so much!

Review 109 (2021-12-27 - Rating: 5)
Had a clogged drain line. Brian showed up, inspected the problem, asked some questions, explained what he needed to do to fix it, gave me an estimate, I OKd it and within 30 minutes he had the job completed. I found him efficient, very professional, willing to answer questions and also recommended ways to prevent the problem from happening in the future. I will highly recommend Mr. Rooter Plumbing to all my friends.

Review 110 (2017-11-05 - Rating: 5)
They were honest, detailed, even sending pictures of the work being done. The situation was not cut and dry. I was made aware of things that could affect pricing so I was comfortable giving a budget range for the project. They were timely in the completion of the sewer line repair.

Review 111 (2022-04-30 - Rating: 5)
Two thumbs up to Ron, Brian, Mike they cleared roots from my plugged up septic drain field. They had the expertise and tools to remove years of tree root growth. They accomplished this from the distribution box so there was very little ground disturbed. Great job guys.

Review 112 (2020-09-11 - Rating: 5)
Colton was very professional and friendly. He answered a lot of questions about my sewer problem. I have used another company in the past and never got service like this! I will tell all my friends and family what an awesome company these guys are! Thank you Colton for everything you did to make the situation better.

Review 113 (2022-04-23 - Rating: 5)
Spencer was a professional every step of the way. He hid no charges for services and was able to provide everything that I needed. He walked me through the entire process including letting me view the camera as it went down my sewer line. I would not hesitate to call them again when I have a plumbing issue.

Review 114 (2024-05-28 - Rating: 5)
Justine was very professional and had everything working in 15 minutes. Great work!!

Review 115 (2024-08-13 - Rating: 5)
Very pleased with the results of some emergency work Mr. Rooter assisted us with. Tallin and his assistant were professional and efficient in solving the problem. Their quote for the work was spot on, for that I was grateful. Thanks to a family owned business

Review 116 (2022-05-10 - Rating: 5)
Robbie showed up on a Saturday and was incredibly helpful. He was very respectful of our home. He worked diligently to get our problem fixed with minimal interruption.

Review 117 (2021-11-06 - Rating: 5)
Our kitchen sink was backed up for days, after exhausting myself with drain cleaners and my own snake it was time to make the call for a professional. The technician, Curtis, was professional (putting on booties before entering our home and wearing his face covering in our home during the whole process) quick and fixed the drain in no time. The service came with a warranty and I would recommend Mr. Rootersto anyone who has a plumbing problem that is beyond their own skills to fix.

Review 118 (2024-07-23 - Rating: 5)
We had a leak under one of our bathroom sinks in our home. Called a few other local plumbers that either didn’t answer and got voicemail. We called Mr Rooter, spoke to a very nice lady that scheduled appt immediately for the following morning at 8am. She followed up the following morning via phone and email to let us know Courtney was on his way and would arrive within 30 mins. Courtney was on time, very knowledgeable and thorough. He found the problem providing us a few options. They have a great membership program that is very affordable and worth it. Highly recommend Mr Rooter! They are very efficient with excellent service and communication. Thank you!!

Review 119 (2022-11-11 - Rating: 5)
Brian did an exceptional job! He fixed our broken water main in a timely manner. He was a very knowlegeable technician, personable and professional.

Review 120 (2023-06-10 - Rating: 5)
Robby was knowledgeable and professional. He fixed the problem of the plugged up water line that had affected our shower and washing machine quickly and efficiently. Super!

Review 121 (2020-09-22 - Rating: 5)
The Roto-Rooter team are true warriors. They stayed focused on the task until the issue was solved. We started out with a drain backing up in our utility room. The first team came on the fist day to unclog what appeared to be a clogged drain. That night it back up again. We called the Roto-Rooter team and Mike came to the house and ran a camera through the drain o find a ruptured drain pipe about 35 feet from the house. In the process Mike (The first tech) came early the next day and called for reinforcements to see what could be done about the drain. Justin and Chris were called in to provide an estimate. They took care of contacting the city and everyone was on the same page. Perfect communication between all stakeholders. Chris and Justin provided the estimate, we agreed and they showed up on time. Very courteous and professional. The work required excavating down around 4 feet into the lawn to repair the drain pipe. They took great care to cut out the top lawn and place on tarp so that they could replace it as was when they completed the task. They were done by 1:00. When the work was done, the lawn was put back in place and you could hardly tell that it was excavated. Very professional and I highly recommend.

Review 122 (2016-09-27 - Rating: 5)
Mr. Rooter was able to find an incredibly convenient solution to a very stressful problem! Mr. Rooter honored their guarantee and put my familys needs first. Andrew has serviced our home a couple times for problems and typical maintenance and we are very appreciative of his hard work approach and his dedication in maintaining the value of our property. Thank you Mr. Rooter!

Review 123 (2022-02-24 - Rating: 5)
Robbi came to my house and was nothing but professional and witty. He knew exactly what was wrong and took the rest of the day to fix it. I can’t thank him enough for the time and professional ethic he put into his work. Extra points on personality!

Review 124 (2021-03-25 - Rating: 5)
We gave Mr. Rooter a call to fix our toilet issue. As explained by Larry Christenson, we needed a new flange and our flooring around the toilet needed to be re-secured. We just bought this house and have been dealing with other companies and contractors for other things throughout the house and working with Larry was a breath of fresh air. He didnt make me feel at all like working to resolve my plumbing issues was an inconvenience to him and made sure to take the time to ensure everything would last and we wouldnt have to revisit this issue in the future. He far exceeded my expectations for customer service and what to expect when hiring someone for house projects/fixes outside of our scope of DIY. Thanks again, Larry!

Review 125 (2022-08-04 - Rating: 5)
Robbie and Damian did a fantastic job. Give them a raise. I really appreciate that, in addition to fixing the problem with my main line, Robbie also took the time to explain to me all the details about what the problem was, how they diagnosed it, how they fixed it, and where my plumbing issues landed in the spectrum of low to high cost jobs. Learning about the problem is so important.

Review 126 (2020-05-06 - Rating: 5)
The office staff are cordial, the onsite workers friendly and professional. The guys go above and beyond, never leaving a mess of any kind. Ive been using Mr. Rooter for 8 years now, on multiple properties. Everything from upgrading a 1950s bath to a wheelchair shower, to running new lines for construction. When I need a business reference, theyre the first folks I call.

Review 127 (2024-07-15 - Rating: 5)
Very friendly,very helpful, want above and behind on his work.

Review 128 (2024-07-28 - Rating: 5)
Jeremy B. Fixed my Grandmothers Plumbing with the bathroom tub faucet. His quality in work speaks for itself. He ordered the part in a timely fashion, and left us delighted. Very professional and well mannered.

Review 129 (2021-10-20 - Rating: 5)
Ron is the man!! Had some issues with my connections from pipe to faucet, within 20 minutes everything worked like a dream! Friendly and VERY knowledgeable! Definitely calling back if something goes haywire again!!!

Review 130 (2023-05-06 - Rating: 5)
Shout out to Brian! He was professional, friendly and knowledgeable! Got the job done quickly. I would highly recommend Mr. Rooter for plumbing services!

Review 131 (2023-02-28 - Rating: 5)
Larry was absolutely amazing. He was personable, fast and a hard worker. I would recommend him for sure. Keep up the great work!

Review 132 (2023-05-18 - Rating: 5)
Larry was very knowledgeable and willing to explain the issues and what was necessary to do to fix the problem. He worked hard to resolve the problem and he cleaned up after to make sure he left the place better than he found it

Review 133 (2021-08-22 - Rating: 5)
We are new in the area, and we called Mr Rooter blind to help us get a clog out of our sink. They showed up quickly on an emergency basis and got our clock fixed with a very professional and friendly plumber. We plan on using Mr Rooter in the future for our other plumbing needs.

Review 134 (2020-05-06 - Rating: 4)
They came to my house the same day we called. But couldn’t fix the problem, our plumber did not have the right machinery to do so. So they came out next morning and was fixed in an hour. I didn’t like the mess our plumber left and now need to deep clean our carpet and had to mop up the smelly mess in our kitchen.

Review 135 (2019-10-03 - Rating: 5)
I just got a quote this time. They were professional, responsive, and polite, even when I decided to not have the work done.We had them out previously for a sewer line cleanout. They came out the same day when their competition said it would take 3 days to get to us for an emergency call.

Review 136 (2020-07-10 - Rating: 5)
Review – Mr Rooter Plumbing Service. We have utilized the services of Mt. Rooter plumbing 3 times in the last 4 days at two different residences. They are prompt, communicate well and above all else are fair and honest. The first job was the “rootwads from hell” that took more time than planned at no additional cost. It required a return visit that was prompt and no extra-charge. The third visit did not require any work and they recommended to wait and see if a potential problem persisted. They are professional, have state of the art equipment, polite, knowledgeable and their rates are fair. They will be utilized on what ever future work I have where plumbing expertise is needed.

Review 137 (2022-10-02 - Rating: 5)
The repair person came out promptly on time and the office called to let me know when they were on the way. They worked hard in a low clearance crawlspace until the job was complete and my water service was restored.

Review 138 (2023-08-16 - Rating: 5)
Dante showed up and was very respectful and listened to what my plumbing issue was. He took are of the drainage problem at the quoted price. Thank you.

Review 139 (2023-07-28 - Rating: 5)
Larry came to my house and was super nice and fixed my clogged kitchen sink. I definitely recommend Mr. Rooter Plumbing for any emergency services you may have.

Review 140 (2017-12-05 - Rating: 5)
No one likes having their toilet back up on them. No one. Thats what happened to me and I was immediately cursing every inch of plumbing in my house. I called Mr. Rooter and they had someone to my house in right about 20 minutes. Lane was funny, friendly, explained the issue and the fees throughly. He fixed the problem quickly and just giggled when I hugged him! I highly recommend Mr. Rooter, and if you can get Lane to do the service, you will not be disappointed! Thank you, Lane & Mr. Rooter!

Review 141 (2024-12-25 - Rating: 5)
Very professional and got the job done.

Review 142 (2023-07-18 - Rating: 5)
Larry repaired my water main and had the water back on in the house in no time. Highly recommend him and mr. rooter to anyone with plumbing issues!

Review 143 (2020-03-18 - Rating: 5)
The plumber knew his stuff. He was courteous and careful with the floors and rugs, always using shoe covers on his feet. He cared about more than opening the kitchen drain and also worked to clean the sewer line the drain emptied into. He explained everything he did with clarity and patience. Great job.

Review 144 (2024-10-07 - Rating: 5)
We called, someone was out first thing Monday morning. We had a horrible leak under the house, Spencer King was our hero! He fixed up the leak and had restoration out before he left! We are so thankful for your company and for Spencer!!

Review 145 (2024-06-18 - Rating: 5)
They were professional, helpful, and down to earth. We appreciate it!

Review 146 (2017-11-29 - Rating: 5)
I was very happy with Colton Olsen. He had already had a long day when he came to replace my kitchen faucet. He was willing to drive in to get the faucet I wanted even though it was late afternoon and raining. He cheerfully replaced my faucet, did a great job and clean-up. I am very pleased with my new faucet. Thank You Colton and Mr. Rooter!

Review 147 (2020-02-29 - Rating: 5)
This was a completely hassle free experience - from scheduling, to the estimate, to the actual repair. Larry, the plumber, was awesome! He worked quickly and thoroughly to stay within his time frame and the leak is history! Thanks again, Larry!

Review 148 (2021-04-07 - Rating: 4)
My faucet eas fixed very nicely. Pleasant young man came and fixed it. I was told he would talk about thr 3 yr plan for plumbing services and discount. He did not bring it up and when i asked about it i had already paid for the services. Now i need to call again amd get the info. I want the discount to apply to this service as its pretty expensive.

Review 149 (2023-03-15 - Rating: 5)
As the owner of the Driftwood Apartments in Pasco, the service rep Brian was very professional and helpful when taking care of my tenant’s plumbing issue, and I am thankful he stayed all the way through a difficult cleaning until it was done with 100% satisfaction.

Review 150 (2022-06-25 - Rating: 5)
Larry Christenson is an outstanding service technician. He made my unpleasant plumbing experience far less unpleasant. Larry goes far and above to make the customer happy and to get the job done. Thank you Larry. Give that man a raise.

Review 151 (2024-07-26 - Rating: 5)
Justin and Aj came to me after A failed attempt at another plumbing company called the plumber pros. Just two weeks ago I had them video and snake my entire home two weeks later I needed a plumber again. My tub was backing up and my toilet was backing up simultaneously. thank you so much, Justin for your help and expertise and quick response time. And thank you Mr. Rooter for sending me Justin and AJ.!!!!

Review 152 (2018-12-13 - Rating: 5)
They were on time, professional & most importantly - they got the job done. We have used Mr. Rooter a number of times over the last 16 years & weve never had a complaint. Thank you Mr. Rooter.

Review 153 (2023-12-02 - Rating: 5)
Quick response, told me what steps they were taking to fix the problem. Courteous. Hard working. Thank you for fixing the problem Spenser and Mario.

Review 154 (2022-10-04 - Rating: 5)
Damien and Robbie were wonderful, personable, competent and very caring. I would call them again in a heartbeat but hopefully wont have to. Thanks guys!

Review 155 (2023-12-14 - Rating: 5)
We were able to make an appointment right away; plumber came on time and fixed the problem; neat work, a little pricey but that’s the cost of plumbing issues

Review 156 (2019-04-15 - Rating: 5)
Ryan came all the way out to Hermiston from tricitys on a saturday night in a timely manner. He was polite and friendly and got the job done fast. He even cleaned his area good before leaving. Would recommend him again

Review 157 (2023-03-11 - Rating: 5)
We’re great at explaining things to me and my mom through our the whole process and explaining every possible option for our situation very professional we’re patient with all my questions and answering them through out the whole process they were very personable easy to talk to and had a sense of humor

Review 158 (2019-10-16 - Rating: 5)
Shaylin was amazing. He answered all my questions and presented me with all my options. He was honest and able to guide me through the entire process. I would definitely recommend his services to anyone in need.

Review 159 (2022-03-02 - Rating: 5)
Fast, courteous, thorough service. Will definitely use them again. Expensive but aren’t they all. $300 to fix a leaky toilet … took half an hour.

Review 160 (2020-11-02 - Rating: 4)
Our technician was thorough and polite. He took the time to do quality work and answer any questions we had. Price was higher than I expected, but the tech has nothing to do with that.

Review 161 (2016-01-01 - Rating: 5)
I wish to commend your employee, Greg, for a job well done in Pasco, WA on New Years Day 2016. He was courteous, respecful, and friendly the entire time he was in our home, as he cleared a clog in our main sewer line. Such professionalism is rare nowadays. Greg (I didnt get his last name but he did tell me that he had been with your company for four years) is an asset to your organization and is part of the reason I look forward to doing business with you again in the future.Thank you for your excellent customer service.

Review 162 (2017-05-11 - Rating: 5)
My sewer main backed up into my house late in the evening so the next morning I rented a hundred foot sewer snake and tried to fix the problem myself. I got the water to drain from the line then snaked it again just to make sure I cleared it. Unfortunately, I made it worse. Called Mr. Rooter and got an appointment the very next day. The guy showed up on time, and just happened to be the owners son Tallin (hope I spelled that right). He came in listened to my tale and told me how he was going to approach it and what the estimated cost was, and what his contingency plan was in case the initial plan failed. He ran a 150 snake down the line, got the line to drain and ran a camera down to see what the line looked like. Found about a four foot plug of built up toilet paper that would not move. Next he ran a jetter (high psi water blaster) down to the plug and pushed through it. Scoped it again and found a massive amount of roots growing through the joint where my line connects with the city. He ran the jetter a couple more times and eliminated 99% of the roots. Afterwards he gave me several options to choose from to prevent this from happening again, plus he got us hooked up as a preferred customer and in a maintenance program so we can watch the line and make sure this doesnt happen again. In my opinion: these are the people to call when you have sewage issues. Tallin was very informative, and knew what he was doing. The experience was great and far less costly than what I would have paid a competitor. Im sticking with Mr. Rooter for all my sewer line and potential plumbing needs. Thanks guys👍! A much deserved 🌟🌟🌟🌟🌟 Rating from this customer!

Review 163 (2023-08-25 - Rating: 5)
Always a pleasure working with Mr Rooter. I can expect thorough and quality work. Thanks again Tallin and Shaylin.

Review 164 (2022-06-12 - Rating: 5)
We have sub contracted work and had technicians at our new home from Mr Rooter Plumbing. I am very impressed with their technicians professionalism, demonstration of competency and integrity.

Review 165 (2020-12-05 - Rating: 5)
Highly recommended team of professionals. Always responsive when need it and excellent service. They go above and beyond to meet/exceed expectations. Quotes are clearly upfront and easy payments method.

Review 166 (2022-01-06 - Rating: 5)
Our plumber Brian communicated well, gave us options, warned us of some potential risks, replaced the water heater, and even got us a membership that saved us money! I highly recommend these guys!

Review 167 (2022-07-05 - Rating: 5)
Mike did a great job. The leak was in my crawl space. I couldnt believe how fast the response was. It was a Saturday morning, and my day was barely interrupted.

Review 168 (2020-09-09 - Rating: 5)
I was able to schedule an appointment quickly. Tech was able to come to the house earlier than expected. Work was done quickly and done well. Needed a leaking hose bibb fixed.

Review 169 (2023-05-24 - Rating: 5)
I was very pleased that they came out within a couple of hours! The technician fixed the problem, the water was turned back on, and the wife was happy!

Review 170 (2021-12-28 - Rating: 5)
I’ve had these guys out a couple times. They are professional and communicative. I haven’t had any issues with the areas they have worked in, the laundry room and main bath and the prices have been affordable.

Review 171 (2024-03-27 - Rating: 5)
Great job. Arrived within an hour after I called and fixed the toilet within an hour.

Review 172 (2024-05-20 - Rating: 5)
Quick, Responsive, and did a great job! Good Customer Service!

Review 173 (2024-02-28 - Rating: 5)
Prompt, polite, got the work done quickly at the price I expected. Highly recommended

Review 174 (2023-11-16 - Rating: 5)
This company came and assisted my business within a very short amount of time. I appreciate their friendliness and promptness.

Review 175 (2018-01-15 - Rating: 5)
Our hot water pipe froze on Christmas Eve and burst on Christmas Day. Mr. Rooter sent Colton Olsen out and had us patched with PEX and flowing in 5 minutes. The estimate took longer than the repair but was spot on. No surprises.

Review 176 (2020-12-10 - Rating: 5)
The guys showed up as promisedzdx on time. The guys were courteous and professional. Got the job done quickly and efficiently. Mr Rooter is now my plumber of choice.