Plumb Shield Plumbing

Photo of Plumb Shield Plumbing

Located in Keller, Texas

Address: 9800 Hillwood Pkwy, Fort Worth, TX 76244, United States

Phone: +1 817-773-7966

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-08-16 - Rating: 5)

    On Sunday, (8/11/24) I had a spigot behind my fridge break. Need an emergency plumber & Plumb Shield sent out Terry & Nathan & they were incredible. They fixed my issue quickly (quality work in a timely manner is ALWAYS a good sign) & were incredibly friendly & took time to explain what they were doing & why they were doing it. Highly recommend!

  • Review 2 (2024-12-19 - Rating: 5)

    Michael did a fantastic job! I had two different issues that he was able to address in a timely manner. Now my drains are cleared and Ive been advised on what to look for in the future (not related to what he fixed). Great having someone work on your home to ensure everything will continue working as it was originally intended. Will be telling all my friends to reach out to Plumb Shield Plumbing if they have any plumbing needs. Thanks again Michael!

  • Review 3 (2024-09-19 - Rating: 5)

    The service was quick and transparent. The hot water heater install was same day at a good price. Mike and Nathan did an awesome job. I had a great experience with this business and I highly recommend them. I will definitely be a repeat customer.

  • Review 4 (2024-12-14 - Rating: 5)

    Michael did great and quick work. I had contacted another plumbing company a few day ago about a leak and it took 2 people to say there was just a leak from the faucet which ended up being a bigger issue they had overlooked. Michael got straight to the point and showed me the issue, explained, and gave immediate solutions which all took about 2 or 3 hours including the repair and getting supplies along with coming to an affordable price. Would 100% recommend.

  • Review 5 (2024-11-09 - Rating: 5)

    Terry was very professional in explaining the problem with the cartridge being very damaged and he also replaced the plastic handle with the pictured one below and showed me how to navigate the different water temps. He is very knowledgeable about his profession and he provided me with a specific invoice.I also wanted to acknowledge Stephanie, when we called her this morning and she gave us the window of when Terry would arrive which was 9-11, my sister explained to her that if possible, we would need an earlier time as we are preparing for a funeral. She moved some appointments around and Terry was here around 7:40am and again, he did an amazing job!!!I would recommend Plumb Shield to family and friends and I also will be using the company again.🙂🙂

  • Review 6 (2024-12-21 - Rating: 5)

    Michael and Johnny saved Christmas! Hosting the holidays is fun, but not when your sink starts backing up and you can’t find the cause. Called Plumb Shield Plumbing and they were able to send Michael and Johnny out within hours of my call. They diagnosed the problem within minutes, laid out my options, and had my kitchen back in working order in under an hour. They took care as I worked to corral the pets, and communicated every step of the way. Pricing was fair and reasonable and professionalism was top notch. Small business, big service. Thank you Michael and Johnny for saving Christmas!

  • Review 7 (2024-12-25 - Rating: 5)

    Michael Gentry came out on Christmas Day to help with a plumbing emergency. He showed up with the best attitude considering he was working on a holiday! He got our system back up and running in 30minutes!!! This will be our go to plumbing company for future needs! Plumbing shield is lucky to have Michael!

  • Review 8 (2024-10-23 - Rating: 5)

    These guys are absolute saints! We called Plumb Shield in a panic when we came home from work (after hours) to find water seeping out of our slab foundation. Help came within the hour, and a diagnosis was made in even less time. Terry took time to explain how our system works and gave us multiple options to repair the leak. An entire crew was sent first thing the next morning and the repair was completed before the day was over. We were extremely impressed by their professionalism, expertise, and their ability to make minimal cuts in our walls despite the extensive repair that was needed. They will always be our first call moving forward!

  • Review 9 (2024-08-15 - Rating: 5)

    Terry was on time. Quick response from first call. Very courteous and took time to explain options. He replaced the control valve and rebuilt the toilet. Very pleased

  • Review 10 (2023-09-26 - Rating: 5)

    They had plumbers Terry and Nathan out quickly for a whole house back up. They got us up and running in no time and diagnosed the problem, scheduling repairs for the next day. A faulty pipe was dug up and replaced and the trench filled in in one day. Plumbers were thorough and explained in detail what they were doing and why. Very pleased.

  • Review 11 (2024-11-16 - Rating: 5)

    Michael arrived on time and was very friendly! Turned out our issue was as simple as changing out some batteries, so it was very quick and easy and he did not charge us since it was such a quick fix. We called several plumbers and these guys were the only ones to answer/not voicemail and they were at our house within the hour. We’ll be calling them again next time we need help!

  • Review 12 (2024-12-19 - Rating: 5)

    Michael was very professional as he explained my problems with the kitchen drain pipes. He arrived on time, gave an assessment for the job, and completed it swiftly at a reasonable price.

  • Review 13 (2024-05-11 - Rating: 5)

    Nathan and Terry came on a Saturday to repair a copper line leak and explained everything they were going to do in detail and once they completed the repair, they again went over with me the work the performed and weather insulated the pipes before finishing the job. They also explained to me the possible cause of the leak and gave me recommendations for future replacements to prevent any future problems. I will definitely call Plumb Shield Plumbing in the future.

  • Review 14 (2023-09-29 - Rating: 5)

    Nathan and Terry were SO friendly and professional and did a very quick job. Showed up on time and informed me before they were arriving. Seemed very knowledgeable. Would absolutely recommend them to anyone and will definitely use them again when needed!!

  • Review 15 (2024-12-26 - Rating: 5)

    Michael was an extremely kind and informative technician. He also got the job done quite quickly.

  • Review 16 (2023-08-27 - Rating: 5)

    Terry did an excellent job on getting our plumbing issue squared away. Terry explained the potential causes, and preventiives to the blockage we had. He also went over in detail over the packages available to coreect my issue.

  • Review 17 (2023-09-19 - Rating: 5)

    I recently bought a new house that needed a new water heater. Terry and Nathan arrived and took the time to carefully go over my options. They completed the service timely at the price I was quoted. I would definitely use them again for any future plumbing needs.

  • Review 18 (2023-08-28 - Rating: 5)

    Terry and Nathan came in today to fix our clogged pipe. They arrived quickly and worked efficiently. Amazing service! They are my go-to and I highly recommend their services.

  • Review 19 (2023-09-06 - Rating: 5)

    Terry & Nathan were great. Arrived when they said and even with extra stuff I asked them to do, finished the job quickly. Installed a new toilet and replaced my failing compression valves (x3) in the house.

  • Review 20 (2024-05-19 - Rating: 5)

    Terry and Nathan were amazing they were straight to the point helped out and did salot better than the People I rent from. They also helped immediately find the problem, would 100% recommend going here

  • Review 21 (2023-09-23 - Rating: 5)

    Stayed at a B&B with some plumbing issues. Terry and Nathan arrived and used their professional equipment to clear some tree roots and debris. They also used a camera to identify a large root problem and advised the B&B owner of steps to have the city of Ft Worth address this big issue. Photo of the large tree root attached. Very professional crew and we appreciate them coming out on a Saturday morning.

  • Review 22 (2023-10-19 - Rating: 5)

    Needed a 20+ year old water shut off valve replaced. Got a fair estimate and was able to schedule the service within the next few days. Nathan and Terry were knowledgeable and professional. They explained exactly what needed to be done, were quick to complete the job, and discussed how to use and maintain the equipment. I will be calling Plumb Shield for all my plumbing needs.

  • Review 23 (2024-12-18 - Rating: 5)

    Michael with Plumb Shield Plumbing came out to us with urgency and quickly diagnosed and fixed the problem. Thank you for saving our pipes in the middle of the night. Be sure to ask for the Family Discount.

  • Review 24 (2023-09-18 - Rating: 5)

    Terry and Nathan showed up earlier than the appointment time, examined and explained the issues they noticed very concisely and did the work so fast, very satisfied.

  • Review 25 (2024-12-05 - Rating: 5)

    Highly recommend!! Michael came out and was fast and efficient!! Will absolutely use Plumb Shield for any future plumbing needs!!

  • Review 26 (2021-04-13 - Rating: 5)

    Mike did an awesome job on my sewage line. Him and his team were very quick at excavating the area and replacing the entire pipe. Had some hiccups with the city of Azle when they either forgot or just ignored the request for a final inspection and had to wait an additional day. But no issues with Mike or Stephanie, they were both very helpful and did what they had to do to finish the job.

  • Review 27 (2022-01-15 - Rating: 5)

    Terry R was extremely nice, prompt (I called at 11pm and he arrived prior to midnight) and professional. He diagnosed the source of the backup, cleared it and ran the camera to ensure there were not any other obstructions and made a couple recommendations to prevent this in the future. It’s nice to have good service provider contacts (I am a realtor and regularly asked if I “know anyone good at” something) I will definitely recommend Plumb Shield Plumbing to my clients.

  • Review 28 (2024-05-19 - Rating: 5)

    Terry and Nathan came out within an hour of us calling on Sunday. We had a pipe break in the front of our house which made us shut off the water completely. We had called several other companies that claimed they were 24/7 and were denied service. Plumb shield was quick, informative, and got our water back on within the hour. Pricing was expensive but we expected it with it being an emergency/Sunday.

  • Review 29 (2023-09-12 - Rating: 5)

    Fixed our toilets after receiving a notification about a constant flow. They were professional, on time, and kept me in the loop with what was going on. I would definitely recommend Terry & Nathan!

  • Review 30 (2023-09-14 - Rating: 5)

    Terry and Nathan were very informative and helpful, they were super intelligent and very professional. Highly recommend, helped me find the cause of our headache plumbing issue.

  • Review 31 (2024-07-06 - Rating: 5)

    Terry and Nathan were super helpful! They came out on the weekend and helped unclog everything and left us good contact information if anything comes up again.

  • Review 32 (2023-05-12 - Rating: 5)

    Terry and Nathan were amazing! They were here as fast as possible and got all our drains flowing in no time and explained everything and made us feel so much better about what happened. These guys are awesome and definitely go the extra mile for their customers. 10/10 would recommend!

  • Review 33 (2024-01-22 - Rating: 5)

    Terry and Nathan did a fine job. They fixed a couple of problems that another plumbing company screwed up. We are happy now we have working toilets that do not rock or leak.Terry took the time to explain and show what the issues were and how he was going to fix it. Expectations were set and met.

  • Review 34 (2024-07-19 - Rating: 5)

    Terry and Nathan were easy to work with and I’m extremely pleased with their quality of work and helpfulness.

  • Review 35 (2023-01-27 - Rating: 5)

    Terry came out, explained the cost. Had my toilet flushing in less than 30min. Great price. Explained how to flush new toilet correctly. Very pleased with my service.Terry was very kind and professional. Did not leave any mess.Thank you for a great experience.

  • Review 36 (2024-06-23 - Rating: 5)

    Terry and Nathan came out on Sunday and took care of our plumbing issue. They were both very Professional and Informative would Definitely Recommend them for your Plumbing needs.

  • Review 37 (2023-08-09 - Rating: 5)

    I had the pleasure of hiring Nathan for a plumbing issue in my home, and I couldnt be happier with the service I received. From the moment they arrived, their professionalism and expertise were evident. They quickly assessed the problem, explained the solution in understandable terms, and efficiently completed the repairs. What impressed me the most was their attention to detail and dedication to getting the job done right. The quality of their work was exceptional, and they even took the time to tidy up after themselves. I greatly appreciate nathan’s honesty, punctuality, and overall outstanding service. Without a doubt, I will be recommending them to friends and family for their plumbing needs.

  • Review 38 (2024-02-27 - Rating: 5)

    My wife and I went to bed with water coming though our floor boards (slab leak) and the next day Terry and Nathan came out and rerouted our hot water lines quickly. Great explanations and quality service. Highly recommend.

  • Review 39 (2023-11-06 - Rating: 5)

    Terry and Nathan came to repair a toilet hose. They took the time to ensure everything was working properly. They were very professional and extremely friendly and polite. I highly recommend these two gentlemen and will request their service the next time I am in need of plumbing service.

  • Review 40 (2023-06-09 - Rating: 5)

    Mr. Aledo, aka Terry, and Nathan showed up on time and were extremely professional and friendly. They listened to my concerns and after assessing the pipe, were able to explain the issues clearly to me. They created a fair bid and started the process right away! I was extremely impressed by their professionalism.Today They were able to replace a pipe outside that was leaking. Once finished, they showed me the small crack, most likely from a freeze. While they were here, I expressed concerns on the pressure of our faucets as well as our high water bill. They spent extra time checking the pressure to see if we had any additional small leaks. Terry also disassembled the faucets, and thoroughly cleaned the lines to ensure we would get the pressure back up. Highly recommend!

  • Review 41 (2024-05-04 - Rating: 5)

    Nathan was awesome. We are so thankful we didn’t have to pay anything for the call. We called him out for a leak under the sink, we thought but Nathan didn’t find any leak. Our mistake. He was so polite. We will be using the company again.

  • Review 42 (2023-06-07 - Rating: 5)

    We had a clogged sewer line that caused a backup in our master shower and bath at 10:30pm on a Monday night. I had originally called a different plumbing company who was supposed to show up the next day (Tuesday) and never did. That’s when I gave Plumb Shield a call at 5:30pm Tuesday evening—they had someone to our house by 6:30pm which was a huge relief. Mr. Fort Worth (Terry) was our technician and he was very thorough and got our sewer line unclogged and was on his way within an hour. He gave us some tips for preventing the issue in the future, as well. We really appreciated his help and how quickly he was able to identify the issue. After the repair was finished, Terry went back into our yard to make sure he had closed our backyard gate and cleaned everything up. Those little things are appreciated! I didn’t get quotes from other places so I can’t speak to the price compared to other places, but the service was excellent.

  • Review 43 (2023-07-07 - Rating: 5)

    Terry did an exceptional job. Well done Terry . one if not the best plumbing experience ive had in 30 yrs. Highly recommended. Knows his craft. From the first phone call to the receptionist wished I remembered her name thank you. couldnt went any smoother. Good job plumb shield. Great employees. Thanks plumb shield!

  • Review 44 (2023-02-11 - Rating: 5)

    I called this Company looking for a good Plumbing Business. I did call a few places but I liked how professional it was from the first phone call and reading the reviews. Terry Rodgers and Nathan came out now I see why people really gave a great review they listened to our concern and was very professional. Fixed our issues after taking one look they knew what the problem was. If we ever need plumbing work or need to refer out, definitely will ask for Terry/Nathan.Thank you so much!

  • Review 45 (2023-08-28 - Rating: 5)

    Terry and Nathan came here early in the morning to replace water heater with flood stop and flex lines and emergency ball valveThe service was excellent and professional, i highly reccomend those guy

  • Review 46 (2023-05-18 - Rating: 5)

    Terry and Nathan did a great job to fix our kitchen disposal issue. They ran a camera and jetter through the pipes to get all the crud out. We decided to go ahead and get a new disposal even though ours was still working but since it was 24+ years old, we figured it would be proactive to replace it at this time. Terry had been to our house earlier this year to deal with another plumbing issue we had. The young men are very professional, knowledgeable and helpful!!

  • Review 47 (2023-03-30 - Rating: 5)

    Terry and Nathan were so wonderful. I had a problem with my out going pipe. They came right over, found the problem by using the snake and the camera. They came back the next day, had the hole dug and pipe was fixed. Used the “jet” to clean out my pipe to prevent buildup. I have used this company before and I love the quality of work they do for a fair price.

  • Review 48 (2022-11-30 - Rating: 5)

    Everyone did a great job. Terry was able to keep my tenant happy by running a snake and clearing the mainline. He kept in touch with me to let me know what was going on, and offered services to help me from having the problem again. Monica was great to talk to you and very helpful, she actually called me back after initially not finding a time available for today and she got me all set up. I had Terry Working on the job within an hour I think, job well done everyone

  • Review 49 (2023-03-25 - Rating: 5)

    My water heater leaked at the worst time on a Friday evening. I was worried I couldnt get anyone out here or will be overcharged since it was outside of regular business hours. I called Plumb Shield and they were able to send out Terry and Nathan within 2 hours. They checked out the heater, recommended replacement, and gave me a free estimate. They came the next morning and was able to do the replacement within 3 hours. My heater was 20 years old, so they had to upgrade and add some parts to get it up to code. I highly recommend Plumb Shield, specifically Terry and Nathan. Thank yall!

  • Review 50 (2023-08-25 - Rating: 5)

    Terry and Nathan did fantastic job fixing our leaky shower faucet. Couldn’t ask for more. Thanks again guys!

  • Review 51 (2023-08-18 - Rating: 5)

    Terry an Nathan both are pro excellent in there job an they fix the problem within few minutes I recommend them if you have any plumbing problems.👍👍thank you so much for coming in a short period of notice in this unbearable heat an do the job.🙏🙏

  • Review 52 (2022-12-31 - Rating: 5)

    Terry and Nathan were very professional and thorough. The company was friendly and quick to get someone out to us for an emergency blockage on a holiday weekend. Very thankful for their help! Will definitely go through them again in the future.

  • Review 53 (2024-08-18 - Rating: 5)

    Showed up on time, very professional, took the time to answer all of my questions, cleaned up after themselves, very satisfied with their work.

  • Review 54 (2023-03-06 - Rating: 5)

    Terry and Nathan both were very professional, came out took a look at our problem, gave us an estimate and were even able to match the price of a previous quote we had received. They were very quick to get our issue resolved and even took the time to talk us through exactly what they had done. Really appreciate and recommend this company for any repairs or services anyone might need!!!

  • Review 55 (2023-04-26 - Rating: 5)

    Nathan and Terry were kind, professional, thorough and didn’t suggest anything outrageous. They were honest and direct and didn’t leave me feeling slimy or confused about what was going on. I felt comfortable speaking with them about options and appreciated their professional demeanor. Will absolutely hire again for future plumbing work.

  • Review 56 (2022-12-22 - Rating: 5)

    We had a pipe leak appear under our driveway last night. City came after hours and shut off the water. Terry and Nathan got here the next day and got it fixed. Water back! So thankful. They were communicative and so helpful.They made us a priority because we were without water and it’s about to freeze. Truly saved our Christmas.Thank you both so much.

  • Review 57 (2023-03-05 - Rating: 5)

    Terry provided excellent service this evening. He explained the issue and solution with the quote. I appreciate Terry being able to come out tonight otherwise our water may have been off until Monday. A piped needed a new fitting and Terry knocked it out quickly and efficiently.

  • Review 58 (2023-04-06 - Rating: 5)

    Terry and Nathan were quick to arrive, even before the scheduled time. They were very professional and worked quickly to clean out the line and run a camera to determine what the cause of the backup was. They very nice in explaining exactly what they were seeing and took the time to show me what it was as well. Highly recommend.

  • Review 59 (2023-05-18 - Rating: 5)

    First time hiring a plumber. The experience was great from start to finish. Quick response time from the office and Nathan was great! He was really respectful of my time and space and was able to diagnose my problem in minutes. He gave me estimates and explained the process every step of the way. He let me know what to look out for in the future and made sure I had an estimate and questions answered in case I continue to experience issues in the future. I’ll most definitely be calling to schedule additional services should I need them! 10/10 would recommend

  • Review 60 (2022-02-25 - Rating: 5)

    Terry was great! He arrived earlier than what I was originally quoted which I was completely good with!Upon arriving he smiled and introduced himself. Terry was really nice and friendly. He got right to the task and was done super fast! The price was reasonable and fair. Terry gave let us know he would be happy to come out snd install a new toilet. He even helped us reunite a lost puppy!!I will recommend this company to anyone who asks. Ask for Terry!

  • Review 61 (2024-12-14 - Rating: 5)

    Mike explained everything thoroughly and took his time. A+ service.

  • Review 62 (2022-12-16 - Rating: 5)

    Update- Today Plumb Shield Plumbing replaced my toilet. Terry and Nathan did a great job and the new toilet works well. Honestly, if you need plumbing work give them a call. They are really nice to work with and they do it efficiently.Today I had plumbing work completed by Terry and Damien and couldnt be happier. I called on Sunday about a leaky bathroom faucet and made an appointment for Wednesday. They arrived on time, inspected my faucet, pipes and valves and I asked them to look at my kitchen disposal as well. They repaired the leaky faucet, replaced the hot and cold on/off valves and lines and replaced my garbage disposal all in one appointment.Both Terry and Damien were efficient, helpful, friendly and professional throughout the whole process and they got everything in ship shape order quickly.Im very happy with the results and will definitely call again when I need other plumbing work done. Im glad I now know someone I can trust with plumbing repairs and I unreservedly recommend them.Shout out to Stephanie, too. Thank you.

  • Review 63 (2022-10-08 - Rating: 5)

    The best experience I have ever had with a plumber so far! I Called in the middle of the week with expectations of being seen the following week, but she scheduled me according to my availability which was a couple days later on a weekend.They did not charge me a fee to come out. I was only charged for the service provided. Once Stephanie confirmed that I would be home, Nathan and Terry showed up before time, explained in detail what services were needed and the cost up front.Both guys were very knowledgeable, courteous, really quick and proficient.Very reasonably priced service also. We are 25 year military veterans and they helped us with a discount.They took all the stress out of a bad situation. I highly recommend using this company. Ask for Terry and Nathan!

  • Review 64 (2022-11-28 - Rating: 5)

    Terry and Nathan came out to rework the plumbing for our kitchen and install a new faucet. They were prompt, professional and very tidy. They left no mess behind and did an outstanding job getting the work done with quality. They also took the time to walk us through all of the work and how the new plumbing works. Very satisfied and will call again the next time we need a plumber!

  • Review 65 (2023-02-17 - Rating: 5)

    Terry and Nathan came out and quickly diagnosed the problem and got to work. They replaced the water shut off valve outside in about 2.5 hours. They did a fantastic job. Will definitely use them again.

  • Review 66 (2022-06-29 - Rating: 5)

    Terry and Nathan were so kind and incredibly helpful! Terry was very informative about each issue we were experiencing! The service was quick and the issues were solved when they left! We’ll definitely be using plumb shield again in the future and definitely recommend Terry and Nathan!

  • Review 67 (2022-06-24 - Rating: 5)

    We called Plumb Shield for a second quote after receiving a very high quote from another company. Terry arrived quickly the same day and gave us a very fair quote to replace the water heater and offered some extra safety features with no pressure to buy them if we didnt want to. Terry and his helper Damien showed up the day of install on time, finished the job quickly, cleaned up the area, and kept me informed throughout the install. Both Terry and Damien were professional, friendly, and knowledgeable and I felt completely comfortable with the service they provided. I wont hesitate to call Plumb Shield first for any future plumbing issues!

  • Review 68 (2023-04-21 - Rating: 5)

    My hot water heater quit working at some point yesterday so we called to set up an appointment. Terry and Nathan were here bright and early the very next day to assess the problem. Ultimately, my water heater was outdated, parts aren’t accessible, and just needed to be replaced. They got the replacement complete within a couple hours with no issues. Very knowledgeable and professional guys and did quality work. We will definitely be calling them again.

  • Review 69 (2022-07-06 - Rating: 5)

    Terry and Nathan did an amazing job!Not only did the find and fix multiple leaks but they also brought everything up to codeEvery time they found something new or were about to do something they told me about it and explained it to me so that someone like myself (who is not a plumber) could understand.They were both professional and very nice. I would recommend them to anyone

  • Review 70 (2022-12-10 - Rating: 5)

    Terry & Nathan were very professional and helped us with everything we needed. I would recommend them to anyone and definitely will use them again. They were very friendly and went over everything with us as they were working. If I could give 10 stars I would.

  • Review 71 (2023-08-21 - Rating: 5)

    I received one of the best services and affordable priceThe techniciansTerry and Nathan were amazingThey were very professional and knowledgeableI recommend you call plumb shield plumbing for all your plumbing problems

  • Review 72 (2022-12-15 - Rating: 5)

    Terry and Nathan were very responsive and professional. They replaced the tub faucets as well as seats for the shower valve. Being an old tub with original hardware they were able to quickly identify the parts and locate them for the install. They answered any questions I had. I will definitely use them again for future repairs.

  • Review 73 (2022-11-14 - Rating: 5)

    Terry came out on a Sunday evening with very short notice. He was very professional and knowledgeable, fixed our issues very quickly. We’re very grateful for him, and will happily reach out again in the future.

  • Review 74 (2023-07-17 - Rating: 5)

    Terry and Nathan not only on time but early than planned! From the second they arrived they were ready to go and hurry for work.Right off the RIP they began using the camera to locate any blockage from the yard to the street and from the house to the street, Following this they used the locator to follow the camera through the line and identify the blockages in the eroding concrete line. after this immediately began painting out and measuring out the distance from the house to the valve to the street quick fast, and in a hurry in and out in less than an hour no BS straight to a quote to get this problem resolved for me and my family.

  • Review 75 (2023-06-09 - Rating: 5)

    We got home from a trip to find a pond under a hose bib on the front of our home. My husband was unable to do the repair and we needed water TONIGHT. We called and within an hour Terry was here and by the second hour he had it repaired. I’m very impressed and grateful. Terry was professional and on time. Although I hope we never have another after hours repair- I know who we will call!

  • Review 76 (2022-04-16 - Rating: 5)

    Terry and his tech did a great job. They came out on a Saturday which was much appreciated. Everything was taken care of super quickly and diligently. No complaints regarding quality of work/invoicing/payment.Communication with the office was a bit confusing (I asked them to relay the door code over to the techs beforehand and they just stated that techs would call later and ask for it). I was a bit busy so receiving 4 calls between office and tech team was not ideal, but nothing major.

  • Review 77 (2023-11-08 - Rating: 5)

    Terry and Nathan did an amazing job. Immediately identified my leaking problem and solved it. They are very knowledgeable and friendly. Highly recommend this team!

  • Review 78 (2022-09-09 - Rating: 5)

    Terry and Nathan are awesome! They showed up fast, diagnosed the issue, explained and documented everything, coordinated everyone involved and ensured quality of work. They made my busted pipe situation very easy for me. Highly recommend.

  • Review 79 (2022-01-26 - Rating: 5)

    Terry & Damian were super friendly and did an amazing job with our bathroom fix.We had been a day without our bathroom and these two came in next day and went straight to work. Everything they worked on is working great and will definitely call these guys again, if I happen to need them again.

  • Review 80 (2022-11-26 - Rating: 5)

    Terry and Nathan did a great job fixing our issue. Had a house full of family, and needed support quickly. They arrived in time, made quick work of the problem, and were courteous and professional.

  • Review 81 (2021-07-03 - Rating: 5)

    Terry and Nathan were awesome. They were 10 mins early and I got a call when they were on the way from Ashley. Call same day and came out the same day. You gotta love that and the price was right. Oh and Terry was very informative on our issue. We will recommend yall to our friends and neighbors. Thank you

  • Review 82 (2023-08-22 - Rating: 5)

    In and out, competitive pricing. Couldn’t be happier! Terry and Nathan are top tier!

  • Review 83 (2024-01-08 - Rating: 5)

    Terry and Nathan were quick, to the point and got the job done!

  • Review 84 (2021-02-09 - Rating: 5)

    Update Feb 2021: I called Terry yet again for another plumbing issue. Once again, he did quality work & was quick, efficient & courteous. Would definitely recommend.I called a bunch of plumbers and Plumb Shield responded the fastest and within the same day came by to check on my toilet. Terry was communicative and clear about what steps he was going to take to figure out the problem, and was also clear about how much it was going to cost. When the auger didnt work, he didnt pressure me about going with his company to do the next steps - just gave me clear info and pricing for what they would charge if they came back. We ultimately decided to go with him again bc of how transparent he was and the very next day in the AM he came by with Michael to replace the toilet and to fix a bath tap. All in all, both of them were very professional, communicative, friendly, and efficient. I highly recommend them and felt like they were transparent about what they were doing and the pricing, which was reasonable. They also wore well fitting masks which is really important these days.

  • Review 85 (2021-10-19 - Rating: 5)

    I called to get an estimate and they did better than that I needed installation to be done ASAP and they sent Terry out within minutes from me talking to someone in customer service. Terry was professional and did a clean and quick job, he also took time to explain service thoroughly I definitely added business to my contacts.

  • Review 86 (2022-10-21 - Rating: 5)

    Terry did an amazing job and got the leak fixed quickly and efficiently. They came through in an emergency and we will definitely use them again!Terry knows his craft and does an excellent job at it!

  • Review 87 (2022-10-22 - Rating: 5)

    Terry and Nathan showed up quickly on a Saturday (within an hour of my call) and got us taken care of same day. They were very professional and we are pleased with the work they did.

  • Review 88 (2023-07-05 - Rating: 5)

    Terry and Nathan installed my new hot water heater and did a wonderful job! I am now up to code. They were extremely polite and on time. Thank you so much Terry and Nathan!!

  • Review 89 (2023-05-01 - Rating: 5)

    We had a pipe bust on a Sunday afternoon and had to make an emergency call to have someone come out to fix the issue. Terry and Nathan showed up within an hour and made the repairs in a timely manner. They were able to reinstall the hose bibb and repair the busted pipe with ease abd did very good job and doing the job right and professionally. They also provided helpful advice on how to move forward with additional repairs that were needed. While they were here, we also had them unclog one of our drains. All and all, Nathan and Terry saved the day on an emergency call on Sunday afternoon.

  • Review 90 (2022-03-21 - Rating: 5)

    Terry was awesome! He was very thorough and made sure to keep me up with everything that was going on with the repairs. His partner was also very knowledgeable and they were very pleasant and personable to have in the home. I would definitely call again for my plumbing needs 👍

  • Review 91 (2023-01-08 - Rating: 5)

    Very happy with Terry from the Plumb Shield Plumbing service. We had a frost-proof outdoor faucet whose housing split leaking into the wall. The plumber arrived on schedule, was very knowledgeable and professional. We discussed repair options and cost electing a slightly more freeze resistant option.The plumber showed us the damaged faucet and replaced it with a new one. The work looked excellent. Overall, we would recommend using Terry and the Plumb Shield Plumbing service again.

  • Review 92 (2022-03-20 - Rating: 5)

    Terry and Jordan were awesome! While installing fencing poles, I accidently cut through a water line. Even though it was late on a Saturday night, they were able to immediately come out, arrived exactly when they said they would, and were done and out in about an hour. Very professional and very friendly. Will definitely recommend them.

  • Review 93 (2023-01-09 - Rating: 5)

    Called and same day they sent out a team to help me. Terry saw the issue and was able to give me a suggestion. He gave me an estimate and it was more than fair. We needed to replace an outdoor frost free faucet. On time, answered questions and checked to make sure I didn’t have a leak in the wall. Gave me some suggestions on if I have a leak in the future. Thank you for the great service.

  • Review 94 (2021-04-16 - Rating: 5)

    Terry and Mike were phenomenal. Terry did the initial evaluation and Mike came the next day to complete the job. They were on time, fully explained the problem and how they’d fix it. They came the day I called for the estimate and had it fixed within 24 hours. Their communication throughout was thorough and I felt like they put the customer first. Highly recommend and will use again if needed!

  • Review 95 (2023-01-04 - Rating: 5)

    Terry and Nathan came quickly and helped me out with my leaky shower head. They were professional and worked around other contractors. The estimate was straightforward and fair and the work was completed in a timely manner. They also left no trace of the work! Will definitely be calling again if I need plumbing help.

  • Review 96 (2024-04-26 - Rating: 5)

    Terry and Nathan did a great job for us. They were great at communicating and got the job done quickly.

  • Review 97 (2021-05-14 - Rating: 5)

    I can’t say thank you enough to Terry and his company. Terry is absolutely amazing. He’s on time and he gets it done. We had a water issue and called him out to look at it. He came the same day, gave us a free quote and then the next day repaired what we needed done. His professionalism is out of this world and I can’t thank him enough. I also want to thank Stephanie and Ashley. They are so sweet and keep me updated on what’s going on. We needed a permit for these repairs and they got it done for us. I love this company so much and will recommend them to anyone and everyone. They are honest and dependable. We have had them out a few times and Terry is truly an angel. Thank y’all again and y’all can always come over and hang out. We love y’all ❤️ - The Porter Family

  • Review 98 (2021-12-06 - Rating: 5)

    Both the phone rep and Terry, the plumbing serviceman, provided timely & very efficient service. We were so glad that Terry agreed to come out on a Saturday. Terry has kept us and our tenant updated & informed about the water heater problems and the need for replacement. Plumb Shield is a very responsive and reliable company. Diane R.

  • Review 99 (2022-12-22 - Rating: 5)

    We had a toilet that, when flushed, was leaking out of the bottom where it’s caulked to the floor. Shield Plumbing sent out Terry Rogers and his son Nathan within 4 hours after my call. First, I was relieved for their same day availability and timely dispatch. We had just arrived to spend time at my elderly mother in law’s house for Christmas, and the leaking toilet was a bit frustrating and put a small damper in the mood. So having them handle this quickly was a huge relief. Second, Terry and Nathan were professional, courteous and communicated the issues they found, their recommendation, estimates and progress well. Third, we don’t wear shoes in the house and they kindly put on (and took off) shoe covers as they came in and out of the house as they worked. Lastly, Terry problem solved efficiently and even modified the circular hole in the concrete hole under the toilet that was too large for the phalange to be secured properly. Great job, Terry, Nathan and Shield Plumbing.

  • Review 100 (2023-04-25 - Rating: 5)

    Terry and Nathan did an excellent job. They were extremely prompt to arrive and clear the blockage, then quickly diagnosed the root cause with their camera technology. Highly recommend.

  • Review 101 (2023-04-05 - Rating: 5)

    Excellent service!Terry & Nathan were prompt, courteous & professional.They completed my projects in an efficient, conscientious & competent manner.I will definitely contact them again for any of my plumbing projects 😃👍👍👍

  • Review 102 (2022-10-01 - Rating: 5)

    For professional care and installations, I recommend that you contact Plumb Shield Plumbing, ask for Terry and Nathan. /they were awesome. They did a great job of repairing my faucets, that I had already paid a fly by night plumber to install. On time, worked as a team, very courteous, clean up was great. They get my 5 stars, call them today.

  • Review 103 (2023-07-20 - Rating: 5)

    None of our plumbing was working, our landlord hired plumb shield and they came out right away.They officially started work yesterday and I wish I could give them 10/10 stars! I’ve never seen a company stay to do a job and actually care about getting things done! Especially since they understand I have two little kids and having no working water is a huge no no! 😂 they showed up at 8am and ended up staying until 9pm and honestly I am so great full.Thank you so much guys! You have no idea! 💕

  • Review 104 (2023-04-08 - Rating: 5)

    Terry and Nathan came out and replaced my outside water faucet. They were able to fix it quickly and made sure it was not leaking once the repairs were made. I will definitely use Plumb Shield again since they were the only plumbers that could fix my problem the same day. I called 4 other companies and they could not come out for 2 days.

  • Review 105 (2022-08-24 - Rating: 5)

    Terry and Nathen was awesome! They arrived at the time quoted, very efficient at what they do. Work was done quickly and they both were friendly and treated us as valued customer. Would definitely call them again.

  • Review 106 (2023-01-21 - Rating: 5)

    Master plumber Terry Rodgers and his assistant, Nathan came to my home and repaired my running toilet. The repair was timely. Their recommendations demonstrated superb knowledge and experience with my plumbing problems. The working was quickly and professionally performed. Strongly recommend.

  • Review 107 (2022-04-12 - Rating: 5)

    Terry with Plumb Shield Plumbing and his crew did an excellent job fixing my foundation leak at my home. Quick response time, communicated about problems well, explained all my options, made a recommendation, and let me choose what was best for me. He was honest and efficient and I really appreciated that he didn’t try and talk me into the more expensive repair. I would highly recommend him for all your plumbing needs.

  • Review 108 (2022-04-04 - Rating: 5)

    Plumb Shield was responsive and quick to get started on our pipe repair! They had Terry R come out the same day (on a weekend) and we had a quote and plan in less than an hour. Terry was very communicative the whole way through and we couldn’t have asked for a better experience getting this very big issue resolved!

  • Review 109 (2023-02-18 - Rating: 5)

    Terry and Nathan jetted out our old cast iron pipes and did an incredible job. Money well spent. If you’re the owner reading this, they seriously deserve a raise on how knowledgeable, professional, and hard working they are. Don’t let these 2 leave!

  • Review 110 (2022-04-06 - Rating: 5)

    Terry and Damian were phenomenal. They were very professional. They worked efficiently and explained the process of what they were doing and had us do a walk through after to show us the final product. Would definitely recommend this company again.

  • Review 111 (2021-02-14 - Rating: 5)

    Terry was great. He was here within 30 minutes and finished the job within 15 minutes. He was also able to get me a discounted price. Terry was kind enough to insulate the faucet he repaired before leaving in preparation for the storm. I appreciate the service and will use them again in the future.

  • Review 112 (2022-06-21 - Rating: 5)

    Terry and Damian were the ones on-site for the my service request. They were punctual, polite, and knowledgeable. Their troubleshooting ability was able to identify a substantial leak in my home’s plumbing. They were able to replace the existing valve that was leaking within a couple hours even though they had to leave in order to procure the specific parts my job required.

  • Review 113 (2023-06-07 - Rating: 5)

    Terry or “Mr. Fort Worth” was punctual, professional, and just a really nice guy. Got our pipes cleared quickly, explained everything, and gave us some tips for the future. Would definitely recommend!

  • Review 114 (2021-05-09 - Rating: 4)

    Good customer service. The lady I spoke to on the phone was professional and courteous and was able to schedule same day service. Terry was the tech that came to the house. Terry was able to diagnose and fix my shower within 40 minutes. The repair was a tad pricey, but I’ll chalk it up to being Sunday and Mother’s Day at that.Thanks again for fixing my shower!

  • Review 115 (2024-05-01 - Rating: 5)

    Terry and Nathan came out to do a leak inspection. They were both verry professional and finished the job in a timely manner.

  • Review 116 (2022-09-26 - Rating: 5)

    Called Saturday afternoon to schedule an early morning Monday appointment regarding a potential gas leak. Terry and Nathan came out on time first thing Monday morning, ran a test at the meter checked every possible line determined there was no gas leak and the only charge I was asked to pay was for their service call…no additional fees. Very straightforward and honest, right to the point. I would recommend them to anybody here in my community.

  • Review 117 (2023-02-07 - Rating: 5)

    Terry was fast to repair my kitchen sink and price was great too. Highly recommended and will do business in the future! I tried many other plumbing companies in the past none compared. Thanks again

  • Review 118 (2023-04-12 - Rating: 4)

    Used Plumb Shield last year at my rental property to clear the main line and then used them again this year to do the same. They are great at communicating and getting the job done. Terry has been the main guy that has come out. Hopefully won’t have to clear the line again next year 🤞

  • Review 119 (2022-04-20 - Rating: 5)

    Terry was very professional and did an amazing job. Because of him... I will definitely be using this company again! Ask for Terry if you need anything fixed at your house! Super sweet guy!

  • Review 120 (2023-02-20 - Rating: 5)

    Terry and Nathan were professional and fast with their service! We have a much needed replaced garbage disposable that sounds like a twin jet engine. Were grateful for their fast and prompt, repair and replacement service.

  • Review 121 (2023-06-01 - Rating: 5)

    Terry was fantastic. On time, explained things well, and provide quick/valuable service. Resolved our issues and we will definitely use again!

  • Review 122 (2021-02-06 - Rating: 5)

    Terry did an amazing job and was very thorough with his explanation. We were able to find the issue and work on getting it resolved. He was very helpful and I will definitely be giving him a call in the future if I ever need any of my plumbing issues addressed.

  • Review 123 (2022-06-20 - Rating: 5)

    Terry and Damien showed up in a timely manner, same morning as I saw my water heater was leaking. They removed the old heater, went and got the new heater, brought my installation up to code and installed the new heater completely in a little over 3 hrs. They gave me maintenance advice and were friendly and professional. The prices were competitive. Ill be using Plumb Shield for my plumbing needs in the future and would recommend them to others.

  • Review 124 (2023-06-14 - Rating: 5)

    Had a late emergency with a backed up toilet and was able to get a plumber out here on such short notice!Both Terry and Nathan were very professional and informative. Highly recommend!

  • Review 125 (2022-01-15 - Rating: 5)

    Had a gray water backup unexpectedly into two bathrooms and water leaking from the the toilet onto the floor. Found all of this coming home after 11 pm. Not only was service dispatched in under an hour, but Terry R was so kind and helpful. Our services were performed quickly and with the highest customer service satisfaction you can imagine! When I saw our bill after scoping and cleaning out our line, I was shocked at how reasonably priced Plumb Shield was. Truly grateful for your thoughtfulness at such a late hour on the weekend!

  • Review 126 (2021-10-29 - Rating: 5)

    Terry came out at 3 AM to help us with a plumbing emergency and was very helpful about all the steps we needed to take next to fix our issue. Always gotta appreciate when people can be nice and professional during such a late night call. I definitely trusted his judgement and would absolutely call again to have Terry come look at another issue in the future.

  • Review 127 (2022-01-31 - Rating: 5)

    Terry and Damien were fantastic. They were able to quickly diagnose the issue, gather parts and get everything sorted. They also did a great job tidying up and leaving everything as they found it. I couldnt be any more pleased with the service!

  • Review 128 (2023-06-13 - Rating: 5)

    Terry and Nathan replaced two water heaters for us. They were punctual and professional. We’ve used Plumb Shield numerous times and are happy with the quality of service.

  • Review 129 (2023-06-29 - Rating: 5)

    The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others. Supreme. This is how I would describe master plumber and apprentice Terry and Nathan. They came to my house and unclogged my drain like Mario and Luigi with the freaking quickness. They were nothing but professional and knowledgeable. They provided my family and I with absolute service excellence and I will be able to take a shower and use my toilet tonight because of them. May god bless them and their family for the selfless work they do for the greatest state in the union, Texas.

  • Review 130 (2021-12-14 - Rating: 5)

    Terry and Damian were very professional and right on time. They listened to my concerns and addressed the issue quickly. They seem to be very knowledgeable and easy to speak with. The text message alerts are very nice. Highly recommend.

  • Review 131 (2022-02-08 - Rating: 5)

    Terry was awesome. Found the problem, showed me pictures of the sitch and how he was gonna fix it.I’m real happy with this outfit, from the gal who got me scheduled to the fellas that got here promptly. They’re all real good folks.I’d recommend if you have a plumbing problem , then give ‘em a call.

  • Review 132 (2021-10-29 - Rating: 5)

    We needed to have a natural gas line installed in our kitchen. Terry with Plumb Shield was the first to come out for an estimate. We were amazed at the timeline and value of his estimate. We had other companies come out to give estimates over the next few days but in the end we chose Plumb Shield. Terry was very friendly and professional throughout the process and kept us informed step by step. We were very pleased with the job he did. We will definitely call on them for any future plumbing issues that may arise and would highly recommend them to anyone in need of a plumber!

  • Review 133 (2022-11-21 - Rating: 5)

    Terry & Nathan came to my house for a toilet leak. They earlier then projected. They courteous & professional. Diagnosed the issue & kept me informed of what they were doing with every step. Fixed the problem & charged what was initially estimated.

  • Review 134 (2022-11-09 - Rating: 5)

    Terry and Nathan did a great job of getting my fireplace gas line prepared for gas log installation. They did a good job of cutting down the nipple in the firebox and pressing a 90 and nipple onto the current nipple so that I could tie in my gas burner. They provided great customer service and ensured that everything was done correct and how I needed it.

  • Review 135 (2021-12-16 - Rating: 5)

    Terry was very professional and punctual. He gave me a quote before starting the job. He communicated and explained everything that needed to be done and he did a very good job. I just referred a friend to them and would recommend anyone else that needs a good plumbing company.

  • Review 136 (2021-12-04 - Rating: 5)

    Terry and Damian were helpful in determining an estimate for pricing of replacing an aging water heater. They were communicative and timely even through my requested time adjustments throughout the day and gave helpful information to lower cost and bring up to code. Will definitely recommend!

  • Review 137 (2022-01-31 - Rating: 5)

    Called to have my outdoor spigot replaced. Had continuous updates via text message from start to finish. Terry and Damien were my plumbers, both very pleasant and informative. Terry explained the process, step by step, asked which spigot I preferred. Even updated it with a threaded adapter. They also took the time to address other plumbing concerns I had inside my restroom shower. Will definitely call to have them come out in the future for other repairs.

  • Review 138 (2021-03-22 - Rating: 5)

    I purchased an older house in the Benbrook area and the home inspector found a significant leak in the outgoing sewer line. I found Plumb Shield on Angies List and they gave me a reasonable initial quote. They made it clear that the job would be charged per foot of pipe replaced, and that the actual amount of pipe replacement required could increase once underway. This was a helpful approach to the unknowns of working on older houses. Terry got me scheduled quickly, and then was able to come out even earlier than expected. He got the tricky repair completed in a very timely manner. (Also helped that it was a pier and beam foundation). The job did require replacement of more pipe than expected, partly since the layout of the pipes was different than expected. Terry provided a new quote before going ahead with the extra work. I especially appreciated his expertise in that he did not copy the pipe routing path that the previous plumber had used (50+ years ago) which had led to the issues (pipes were apparently in tension due to an odd angle). He took the time to get the right parts to navigate the connection angles correctly to avoid future problems. He did not charge for the additional man-hours spent resolving this issue!Fixing the leak led to much better operation of my bathrooms, as well as to a happy move-in. Great work!

  • Review 139 (2023-08-03 - Rating: 5)

    Terry and nathan were awesome!!! Emergency clog fixed in less than 15 min!! Both were very professional and informative. Great team!

  • Review 140 (2022-12-16 - Rating: 5)

    Terry and Nathan were great! Narrowed down my issue in a timely manner, explained the issue in detailed fashion. Detailed explanation on process of work to go about fixing. Major headache relief! Thanks guys!

  • Review 141 (2022-03-28 - Rating: 5)

    I had an after hours water leak and plumb shield was the fastest to schedule a technician. Terry and Damien came out the very next day and provided professional, prompt service. I was very satisfied and will definitely be using this company for future jobs.

  • Review 142 (2022-12-13 - Rating: 5)

    This was the only place that actually had a human answering their phone late-night. They arrived as promised first thing in the morning and were thoroughly professional, quick, knowledgeable, and kind. Pricing is reasonable and fair. Terry and Nathan are terrific!

  • Review 143 (2021-12-29 - Rating: 5)

    Hershel Fisher was excellent and put my mind at ease. He did a great job and it was a big job! We’re definitely calling back for more that needs to be done. I was very impressed with his care and detail to finding the problem. Very friendly and reliable!

  • Review 144 (2022-12-01 - Rating: 5)

    I called about our slowly diminishing water pressure and they had someone at our house the next morning. They were able to identify the issue and immediately started working on it. Less than 24 hours from when I called all repairs were made! I wish I had called them months ago. Thanks Terry & Nathan!

  • Review 145 (2022-09-15 - Rating: 5)

    Terry & Nathan were terrific. Professional and really knew their stuff. Bonus: I was able to get service right away! Ill definitely call Plumb Shield again.- Teresa

  • Review 146 (2022-04-12 - Rating: 5)

    Terry and Damien did a great job communicating what they were doing every step of the way. They came out not knowing where the leak was and ended up finding and fixing the issue. I really appreciate not only the work done but also the level of professionalism that they exercised.

  • Review 147 (2022-12-31 - Rating: 5)

    Terry and Nathan came out and and addressed a major clog we had. They handled it very quickly and professionally. They also addressed some of our concerns and helped us make a plan to make our system better for the future.

  • Review 148 (2021-03-25 - Rating: 5)

    Terry showed up on time and provided excellent service. He provided a detailed explanation on the issues we were dealing with (in addition to their causes) and further outlined preventative measures for similar, future issues. He was quick with his work and very communicative.

  • Review 149 (2021-06-23 - Rating: 5)

    Terry and trainee Damian came on time. Terry was very knowledgeable how to fix the problems. He even shared preventive measures when I asked him. They were done within the hour. Very efficient and fast service. Now my sink is draining well. Thank you for all you do!

  • Review 150 (2021-09-22 - Rating: 5)

    Terry is very professional and knowledgeable . I’m very satisfied about the results . My shower is fixed in no time . I will definitely call him again if I have any plumbing issues in the future. Great job Terry and his team ! 5* .

  • Review 151 (2023-08-23 - Rating: 5)

    Nathan & Terry showed up & knocked the job out effectively & efficiently. They were both very friendly & professional as well. Certainly would use their service again!

  • Review 152 (2021-10-07 - Rating: 5)

    First time using Plumb Shield Plumbing and I will continue using them for my plumbing needs. Excellent work and customer service from Terry and Damian! They arrived within half an hour of my original call and were quick and thorough. Great job!

  • Review 153 (2022-02-28 - Rating: 5)

    From the initial call to end of service, everyone was prompt and professional. I called for a quote and they scheduled for the next morning. Terry and Damien arrived on-time (maybe even earlier) and were quick to provide a quote for the few repairs I needed. Terry explained each repair and answered any questions I had. The biggest thing was getting our kitchen sink installed properly as it was an undermount and a previous owner DIY, they repaired it right then and there!! So thankful for Plumb Shield Plumbing. Terry and Damien did a great job and even put up with our dog overseeing every step, lol. Would use again and recommend to family and friends.

  • Review 154 (2021-09-10 - Rating: 5)

    Plumb Shield was able to come out the same day and provided excellent communication and knowledge throughout the repairs. They were fair and performed work that will last! Highly recommend Terry! Damian was his apprentice and was great too!

  • Review 155 (2023-05-13 - Rating: 5)

    Terry and Nathan came out to diagnose a blockage in our drainage pipe to the street. They used a camera during the diagnostic process then used an auger to try and clear the clog. When that didnt work, they were able to use a jetter to blast the clog out. Afterward, they sent the camera back down and were able to identify the original source of the blockage on the city side and recommended we have the city come out to take a look. They did a good job of explaining what and why they were doing things and didnt let any setbacks stop them from getting the job done

  • Review 156 (2021-12-26 - Rating: 5)

    Terry and Damian were very professional and knowledgeable. They were quick to respond to the call and get the water heater working again. I will definitely be using them in the future and highly recommend their services.

  • Review 157 (2022-11-02 - Rating: 5)

    Front office worked with me to schedule the plumbing so that the water shut off would not affect the neighboring businesses as we are tied to one shut off valve.Terry and his assistant Nathan arrived right at 8am, assessed the scope of the work (replacing 4 leaking custom valves over my cookpots), gave me an estimate and explanation of what was going to be done and improved to make any future repair easier. Upon approval of estimate, they went and picked up the parts. Repairs were done quickly and work was done and tested by 9:30am.

  • Review 158 (2021-11-18 - Rating: 5)

    Terry and Damien where very professional and thorough. They explained everything they were going to do and gave estimates for future services that will need to be done. I called with an emergency toilet clog/overflow and they were here within about an hour and half which was quick because I called when most places are closing. They were great.

  • Review 159 (2022-05-23 - Rating: 5)

    Terry & Damien were professional and timely. They knew immediately what the problem was and resolved it within an hour. They took the time to teach me what to look for for future problems, which I think speaks volumes about their costumer care. They also cleaned up after themselves which was very kind.

  • Review 160 (2023-03-11 - Rating: 5)

    Terry and his apprentice Nathan were awesome. One plumber I had at the house said I had a costly line break repair, and the other said I had a clog. Terry and Nathan solved the mystery by hydrojetting my entire water line to the street, and then video’ed the line as well as my sewer line from the toilet. The jetting out of the line revealed that I had no breaks but a clog, as well as the condition of my water line looking good for now. They were quick, efficient and communicative all along the way, and saved me money in the process. There was a glitch in the video recording and they made certain to re record and get it right so that I could see the progress that was done, and the condition of my system after the cleaning. Five stars all around and would definitely use Plumb Shield Plumbing again. Thanks!

  • Review 161 (2024-04-26 - Rating: 5)

    Great work, fair pricing, easy to work with. Definitely will be calling these guys back out anytime I’m having issues. Thanks!

  • Review 162 (2023-10-16 - Rating: 5)

    Terry and Nathan were on time, and helped fix my faucet in time for my party.

  • Review 163 (2023-04-04 - Rating: 5)

    Terry and Nathan did an excellent job. Explained all work in detail before starting job. Very professional. Will use again for any future plumbing needs.

  • Review 164 (2023-01-19 - Rating: 5)

    Very prompt and thorough! They worked quickly and explained everything they were doing, and their visit was very reassuring. Will definitely be calling Terry in the future!

  • Review 165 (2022-05-29 - Rating: 5)

    Terry did a terrific job for us- our shower faucet broke at 10:00 PM and it took us two hours to try to figure out how to turn the water off. He showed up early Sunday morning, was friendly, courteous, knowledgeable, professional, and fast!

  • Review 166 (2022-03-28 - Rating: 5)

    Terry and Damion installed my water heater. They were both courteous and respectful of my home. The process took a little over 2 hours. They explained the whole process. I would recommend them to family and friends. Thank you

  • Review 167 (2023-03-24 - Rating: 5)

    Terry and Nathan are excellent plumbers. Straightforward, knowledgeable and clean cut. Unfortunately weve had multiple issues at our house and I wish wed found Plumb Sheild Plumbing first. If you need plumbing work call Plumb Sheild Plumbing.

  • Review 168 (2021-05-29 - Rating: 5)

    We are beyond pleased with the services this company performed. The technician, Terry, exceeded our expectations. He was not only knowledgeable, courteous, and professional, but his demeanor made us and all of our pets comfortable as he was fixing our plumbing issue. He was great!!!

  • Review 169 (2022-12-31 - Rating: 5)

    Terry and Nathan were very nice, knowledgeable and professional. They were able to come out on a holiday weekend. Will definitely use them again!

  • Review 170 (2022-05-19 - Rating: 5)

    Terry and Damian came out even before the scheduled time so I could get on with my day. They explained why I was probably having odor coming from my washing machine area. They explained things to me about my septic system, as I’ve never had one before. This is a new home for me. They cleaned/changed things out, meaning they had equipment on hand; thankfully. AND they even tried to help me make informed decisions with their explanations, which saved me money at this time.Also, they were kind and professional. Did I mention that they wiped their feet before they came in? I LOVED that!!! When I have any more plumbing needs, rest assured that I’ll be calling them!!!

  • Review 171 (2022-07-24 - Rating: 5)

    Plumb Shield Plumbing was an incredible company to work with!! I called two other places and plumb shield was the only one able to send a team out on a Saturday evening for an emergency outdoor spigot replacement. They were able to come to my home 2-3 hours after my initial call, and the total job time was maybe 30 minutes to replace an issue that has given me a headache for years. Nathan and Terry were very professional and even provided recommendations of companies I could use to help replace my siding. I would absolutely use this company again. Thanks Plumb Shield!!!!

  • Review 172 (2021-06-14 - Rating: 5)

    I called on a Sunday at 5pm, service was here within the hour. Terry was very fast and friendly. Made a new clean out for our A/C drain to prevent More clogs. Answered all my questions, will definitely be using Plumb Shield for all my plumbing needs.

  • Review 173 (2022-06-17 - Rating: 5)

    Terry R and Damian were outstanding. Got out to our house day of to fix a large water leak quickly. They explained pricing and what they were doing so I knew what was wrong. I will definitely be using PlumbShield again.

  • Review 174 (2022-08-25 - Rating: 5)

    Technicians were wonderful. Work was meticulous and tidy. Fully completed the job. Took care of submitting permits, and getting inspected. Returned to complete job without being called.Was very impressed with their work and service. Will call them for any future plumbing issues.Highly recommend this company

  • Review 175 (2022-01-30 - Rating: 5)

    I had a break in the pipe going into my exterior wall at my hose bibb. It was around 5:30 on a Saturday evening when it happened. Terry and Justin were able to come out within the hour to get it repaired for me. They were professional, courteous, and efficient, and I very much appreciated their quick response to fix the issue.

  • Review 176 (2023-06-02 - Rating: 5)

    Terry and Nathan were quick, professional, and kind fixin our clogged drain that had backed up in our electrical room. 10/10 would recommend.

  • Review 177 (2020-12-15 - Rating: 5)

    Terry was great! Plumb Shield was the 6th call I made. No other plumber could come out to my business the same day! Terry was quick and efficient! He offered suggestions for other items and services which are very helpful. I will definitely call Terry and Plumb Shield if I have any other problems! Thanks, Terry for the magnet!

  • Review 178 (2022-05-04 - Rating: 5)

    Terry and Damian were very good at explaining to me what my plumbing problem was and how they were going to fix it. I will definitely be using them again. This company was awesome at notifying me when and whom to expected at my house.

  • Review 179 (2022-03-31 - Rating: 5)

    Terry and Damian arrived as scheduled. They evaluated the job, explained my options for repair and went right to work. They cleared the blockage, reset the toilet and cleaned up the area in less than an hour. I would definitely recommend them to anyone!

  • Review 180 (2022-01-15 - Rating: 5)

    Very easy to call and schedule appointment. Terry and Damian came out ahead of schedule on a Saturday the next day They diagnosed the problem, made the procedure and pricing very clear, proceeded to fix the problem, and then described ways to prevent the problem from recurring. They even offered to check on a previous problem before they left to make sure we didn’t have to call them back in a few months. This is my second time to use them in the two years between plumbing issues (the first time they came out fixed an issue another company didn’t) and I will continue to use them.

  • Review 181 (2022-10-06 - Rating: 5)

    Great experience! Terry, did a great job. He was here in a very very timely manner and took care of our needs. Will use again in the future. Thank you! Great service.

  • Review 182 (2022-12-23 - Rating: 5)

    Nathan, came out was very proffesional, knew his job well. Explained all in detail, gave me choices and was straight up with all that needed to be done. I was very eased with the service. It is good to see someone as young as he is with the knowledge and skill that he has. Its an honest living, something our younger generation is missing. Hats off to his parents.

  • Review 183 (2022-11-30 - Rating: 5)

    Nathan and Terry were great! They came on time and explained everything. They did a great job on a timely manner. Professional and respectful guys, highly recommended.

  • Review 184 (2022-09-17 - Rating: 5)

    Unbelievable World Class & Personal service! I was stressed about the situation but upon arrival Terry and son delivered! 100% so grateful! No stress but blessed with the repair and sense of urgency and quality emphasis!

  • Review 185 (2021-12-03 - Rating: 5)

    Terry and Damian reviewed a house drain problem. They provided a comprehensive explanation of what would be required to rectify the issue. Terry provided a complete explanation of the process required to fully fix the home plumbing issue. He also provided two solutions and following a more in depth review. We agreed on the best path forward. Thank you Terry and Damian.

  • Review 186 (2022-04-19 - Rating: 5)

    Terry and Damian were extremely professional and courteous. They promptly located the source of the (gas) leak and made their repairs. Would 10/10 recommend and use their business again.

  • Review 187 (2022-07-15 - Rating: 5)

    Our shower was backed up and was not draining properly causing the shower to flood. Terry and Nathan were very professional and not only did they perform the service we needed very quickly but they also informed us on how to prevent it from happening again. Thank you and we will use this business again.

  • Review 188 (2022-04-08 - Rating: 5)

    Terry and Damien were very professional and explained everything that needed to be done before they even started. Because of the severity of the leak, they even called a restoration company on my behalf. Fantastic job and they finished quickly.

  • Review 189 (2023-06-09 - Rating: 5)

    Terry the plumber came to our residence for an Emergency hose bib repair. He fixed the problem at 9:30om. Great attitude and professionalism! Will use again! Thank you Terry Rodgers!

  • Review 190 (2022-06-27 - Rating: 5)

    Terry and Damien responded very quickly to a plumbing leak I had last Saturday, arriving less than an hour after I first called Plumb Shield Plumbing. They were able to quickly find the source of the leak, and repaired it with few issues. They even recommended a water restoration company to help repair the damages, and cleaned up the mess after everything was finished!