Service one Air Conditioning Heating and Plumbing

Located in Keller, Texas

Address: 110 Sports Pkwy B, Keller, TX 76248, United States

Phone: +1 817-329-0000

Rating: 4.8

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Comments

Review 1 (2024-12-02 - Rating: 5)
This was my first experience with Service One. The technician, Josh, was on time, very polite, efficient, and knowledgeable. My furnace inspection went smoothly with no major issues. However, Josh pointed out that my furnace did not have a flow switch. Rather than wait until Spring, I moved forward with the installation of the flow switch. At the end of the service call, Josh explained everything to me as well as showed me before and after pictures of the repairs. Well done, Josh!

Review 2 (2024-11-15 - Rating: 5)
I would highly recommend Service One! I called my home warranty company and they assigned Service One. Service One called to schedule a technician within the hour and scheduled me same day! (This is unheard of these days) I must hilight Wiley was amazing 👏 he is the best technician Ive ever had Service my home. He was very knowledgeable, friendly, and really went above and beyond to get us taken care of. I learned so much from him in this one visit and Im so grateful for the patience he had with me. He was very calm and determined to do what he could to make sure our heater was working 💪. Thank you Wiley! If I could give 10 stars I definitely would ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 3 (2024-12-06 - Rating: 5)
I recently had the pleasure of working with Services One to address an issue with my home’s heating system, and I couldn’t be more satisfied with their service.A special shoutout goes to Steve, the technician who handled the repair. Steve was exceptionally knowledgeable, courteous, and thorough. He took the time to explain the issue with the system in detail and offered clear solutions to address it. His expertise was evident in the way he quickly diagnosed the problem and carried out the repair with precision.Steve also went above and beyond by providing tips for maintaining the system to avoid future issues.⭐️⭐️⭐️⭐️⭐️

Review 4 (2024-12-12 - Rating: 5)
Josh with Service One was great. Very knowledgeable and didn’t try to sell us on things that were not needed. Made sure our heating system was good to go for the winter. Would definitely request him if any our system ever needs maintenance.

Review 5 (2024-09-05 - Rating: 5)
Glad we had the service contract with Service One! Having them come out to assess the issue and scheduling the repair was a breeze. Edith came out and quickly identified the issue. The Service One team kept us informed on what the next steps were and quickly located the part and scheduled another technician to come out and complete the repair. Service One uses a nifty GPS app to keep you in the loop on when their techs will arrive. Upon arrival, Steve explained the process and completed the service in a professional and timely manner. Five star service all the way around!

Review 6 (2024-09-23 - Rating: 5)
Service one came out for 2 separate issues we had this summer with our AC and quickly resolved both issues. They were very communicative and helped me understand the issues with the AC. Kenny came out the second time, and he was extremely helpful. He’s very knowledgeable and professional, and stayed an extra 15 minutes talking to me answering A TON of questions I had for him. He was honest in his answers and I could really tell he genuinely wanted to help me. 10/10 for me!

Review 7 (2024-07-31 - Rating: 5)
I am extremely satisfied with the service I received.After a Horrible experience with Air Rescue Mechanical, that left us in worse condition than before, Service One Air absolutely rescued us by arriving hours later & doing a temporary fix to cover us thru a hot Sunday.From the moment they called, their customer service was attentive, kind and considerate.They scheduled a SAME day SATURDAY appointment, and the technician arrived promptly as promised. Unlike the previous company, the technician was incredibly kind, knowledgeable and thorough. He quickly diagnosed the issue that the previous company had overlooked and explained the necessary repairs in a way that I could easily understand.Not only did he fix the problem, but he also took the time to check the entire system to ensure everything was running smoothly.The repair was completed quickly and efficiently, and my AC is back to working by Monday afternoon!!What impressed me most was their professionalism and commitment to customer satisfaction. Its clear thatService One Air takes pride in their work and values their customers.I highly recommend Service One Air to anyone in need of air conditioning services. They have earned my trust and future business!

Review 8 (2024-10-22 - Rating: 5)
Steve has been with us since the beginning! He made sure our unit was running well, cleaned our filter, and even showed us features we didn’t know existed on our thermostat! It’s always great to feel like family with Service 1!

Review 9 (2024-08-27 - Rating: 5)
I am very impressed with Service One Air Conditioning because not only were they on top of our problem almost immediately, but they expedited the installation of our new system. They offered us a great price, and they were so professional - every single person was awesome!! Thank you for attending to our cooling needs when we were without cooling during the hot summer days of August.

Review 10 (2024-07-30 - Rating: 5)
I can’t say enough good things about Service One! Everyone is super responsive and their techs are amazing. I called this morning after they were dispatched by my home warranty and I literally had an appointment booked within 5 minutes for the same day. Josh and Wiley quickly diagnosed the problem with my unit and had it fixed in minutes! Wiley even went the extra mile to check my other unit in advance of the hot temps coming this weekend. This is the second time they have done work at my home and I would not hesitate to recommend them to anyone!

Review 11 (2024-08-31 - Rating: 4)
I had used Service One Air previously, when they serviced my A/C under a home warranty policy, and decided to call them again since they are familiar with my system. I have found their Technicians to be pleasant and knowledgeable and quick to respond. We were able to work together to sort out the cost of repair and I am thus far pleased with the results.

Review 12 (2024-08-09 - Rating: 5)
Jordan was Amazing!He truly went beyond everything and gave great customer service.Ive never had someone actually teach me about my AC unit.He answered all my questions while multi tasking, speedy service, on time appointment.Honestly my sister and I trust him and would want him to come back if any other problems occur in future.Thank you Service One for sending such a great Representative!So happy we aren’t sweating anymore in the Texas heat, our dogs are happy too!

Review 13 (2024-11-01 - Rating: 5)
Josh was fantastic. Showed up on time. Did a thorough job of checking out our furnace and when an issue arose gave us a clear plan on how to tackle it. Will definitely be reaching back out to him for future needs.

Review 14 (2024-08-18 - Rating: 5)
Kenny M. was unbelievably knowledgeable about more than just HVAC. I understand he hasn’t been with Service One quite as long as some of the other techs, but wow!! They nailed it when they found him!He had the right tools, know-how and thought outside the box when it came to figuring out what might be wrong with the unit.Kenny quickly determined that this was (unfortunately for me) a problem with the overall elect. wiring in the house.He even had the parts and know how to resolve the problem at the breaker box, until he traced the issue to the wiring. (Too bad he wasn’t able to completely resolve it- only because it’s going to require a licensed electrician.)I always have such great service from Service One Air since they replaced my unit a couple years ago. But on top of the consistently amazing service from them, I greatly appreciated meeting Kenny today. He is exceptionally bright, industrious, eager to help, and moreover, he is respectful, conscientious about cleanliness, and aware that he is in your home. But highest point of praise is deserved because despite being required to work in a 125°-145° attic, Kenny somehow still displays empathy towards grumpy, sweltering homeowners who are suffering through 106°-110° August weather sans AC! (Must be hard to bite your tongue sometimes!! 😂😂😂)Nevertheless- thanks for your help. I’ve been grateful for Service One and their very competent team over the past couple years.

Review 15 (2024-11-11 - Rating: 5)
Kenny, he was punctual and communicative. Kenny did maintenance on my heating unit, he found pieces of filter inside the unit that were missed from previous jobs. I am extremely happy with his service. Thank you very much Kenny for a job. Well done.

Review 16 (2024-08-02 - Rating: 5)
Service One will be my go to service provider for all my AC needs. They were able to send a technician the same day as my call! Ian arrived on time and I was well informed regarding his arrival time. He was knowledgeable and was able to diagnose and fix my AC issue quickly. He explained in detail what the issue was and what he was going to do to fix it.

Review 17 (2024-08-23 - Rating: 5)
Kenny at Service One identified my issue very quickly and thank goodness he was able to fix it because my AC not working properly in August in TX is not doable!! He fixed it and was so nice and great to work with!! Would absolutely recommend him to anyone!

Review 18 (2025-01-08 - Rating: 5)
Steve was skilled, punctual, efficient, and friendly. I am very happy with the service and will be calling the company again for future work.

Review 19 (2024-10-11 - Rating: 5)
Ian was super helpful with finding out the problem and coming up a solution that was within a reasonable price range that wouldn’t hurt the pockets. Ian was a respectful man with integrity, honesty and respect!! Always my go to company for hvac and plumbing problems!10/11/24Kenny was quick and thorough with the repairs. Our upstairs was back up and running within half an hour!

Review 20 (2024-08-17 - Rating: 5)
We would like to let Service One Air know about our experience with the technician the company sent out to service our ac unit. Kenny was very respectful when he entered our home. He was able to take care of the problem right away and took time to explain what had occurred with the unit. I would like to give Kenny five stars for his great work done today. Thank you Service One Air.

Review 21 (2024-09-04 - Rating: 5)
One Air did a fantastic job with our AC unit. I couldnt be more impressed with their professionalism and quality of work. Jordan, the technician, was punctual, friendly and extremely knowledgeable. I highly recommend One Air Conditioning and will certainly use them again.

Review 22 (2024-11-08 - Rating: 5)
Edith handle the service to my AC. She was very friendly and professional. Edith was fast fixing the issue. I appreciate her getting our AC back to work!

Review 23 (2024-07-23 - Rating: 5)
Great company. Wiley came out quickly. Fixed my air conditioner and kept me informed of everything. His personality is also top notch. I will definitely do business with Service One again and again.

Review 24 (2024-09-30 - Rating: 5)
Kenny was dispatched to my house because my condenser wasn’t kicking on. He quickly fixed my issue and thoroughly answered all my questions. I’ve been using Service One Air for about 5 years now. They are always quick and efficient and they have the best technicians.

Review 25 (2024-10-03 - Rating: 5)
Kenny was incredible. I felt he was honest and very helpful. I had Service One come out twice before with different technicians, and always received excellent service. Highly recommend.

Review 26 (2024-12-16 - Rating: 5)
Service One has been a great company to work with. Josh is definitely one of the best technicians I’ve worked with. He is very thorough, very conscientious, and very knowledgeable.

Review 27 (2024-07-26 - Rating: 5)
Service one has always been my go to when it comes to my ac unit.. and it wasn’t ever great.. but I can honestly tell you I have never had the service like I did today by Mr.Wiley (service technician) he was awesome and amazing all the way around! He was very thorough in explaining everything to me and walked me through what he was doing and completed. When I say he went above and beyond! WILEY did all! Thank you sir! You have definitely made service one way better! Your personality is awesome! I really appreciate you.

Review 28 (2024-08-13 - Rating: 5)
Boi,Steve and Kui did an amazing job at servicing our AC unit. Steve event went the extra mile and looked for any other problem and found one that they could fix which has been such a blessing. We now have AC that is working really well!! Steve also came and inspected and made sure the job was done to their expertise. Thanks for your hard work!

Review 29 (2024-07-25 - Rating: 5)
Service One Air has been amazing! I was having major issues with my home warranty company and they stood by me and there service when no one else would. Ian came out today and was terrific, he set my mind at ease that they were there for me. They have restored my faith that there are stillcompanies with heart. Thank you to Bobbie and Jeff who worked with me through all of this. You guys are all awsome!!

Review 30 (2024-09-19 - Rating: 5)
Steve the technician came to fix our 2 ac units he was very thorough and upfront about everything and talk to my mom and I each step as he was fixing the units, really appreciate his character and honesty. Definitely would recommend this company and Steve to all my friends and family!

Review 31 (2024-08-19 - Rating: 5)
Even though he was delayed by another HVAC service call, I must say that Kenny is absolutely amazing. He is very thorough and professional. Kenny explained exactly what the issue was with our A/C and asked if we had any questions. All is good in our home now. Thank you, Kenny - you are stellar!!!

Review 32 (2024-07-30 - Rating: 5)
Ian did a great job! I called made an appointment yesterday and he was able to take care of our heat pump/ac unit the next day! He is very thorough with his assessments and work!

Review 33 (2024-09-19 - Rating: 5)
Steve from Service One did a great job fixing my a/c issue. He did a great job communicating with me and a great job explaining the issue. Wouldnt hesitate to use him again.

Review 34 (2024-08-19 - Rating: 5)
Marco was amazing! He was timely, professional and kind. I had service in less than 24 hours! He fixed my air conditioning in under 30 minutes. I will definitely us Service One again!

Review 35 (2024-07-30 - Rating: 5)
I have been having quite a few issues with my AC this summer but this company has taken care of all of my issues. All the technicians have been so friendly and helpful. Special shout out to Ian who went above and beyond. Would recommend this company for sure!

Review 36 (2024-11-21 - Rating: 5)
John was really great! He was very kind and answered all of my questions. As someone who is new to having a gas furnace, it brought a lot of peace of mind.

Review 37 (2024-07-19 - Rating: 5)
Steve at Service One is great! Professional friendly amazing customer service punctual knowledgeable informative plus thorough and expedient in handling the AC unit repair. Best experience possible. Thank you Steve; we truly having AC once again!! Kudos to Service One for having Steve on their team.

Review 38 (2024-12-02 - Rating: 5)
Service One Air Conditioning has been a company I have used for the past several years and I appreciate the work they have done. Today my service technician was Josh. He was timely, professional, thorough, neat, patient and knowledgeable. Thank you Josh for the excellent customer service.

Review 39 (2024-07-11 - Rating: 5)
Kenneth was on time, diagnosed our system quickly, was incredibly knowledgeable, and a pleasure to work with. We will definitely use this company for all of our HVAC needs in the future. We were beyond impressed and so happy to have our system up and running again thanks to him!

Review 40 (2024-06-05 - Rating: 5)
Ian R was FANTASTIC at getting our AC fixed ASAP and professionally. He was prompt and knew exactly how to fix the problem quickly. He was the best thing to happen to our household this morning! I also loved that he walked me through ways to keep up the maintenance for our current unit and shared information that we werent aware of, such as dates of the units and purchasing a new one. The GPS tracker is a pretty neat tool also! Thank you for coming today!

Review 41 (2024-09-09 - Rating: 5)
Im very pleased with service from Service One Air. Both technicians, Edith and Wiley, that worked on my AC did a wonderful and professional job. Neither one was at my house for more than an hour and the system is now working perfectly. Thank you.

Review 42 (2024-08-13 - Rating: 5)
Hands down one of the fastest and professional companies out there, Kenny did an amazing job with getting our AC fixed in a timely manner. He respected the property and explained all that was done and what the problem was immediately after the job was done. Amazing job Kenny!

Review 43 (2024-04-17 - Rating: 5)
My a/c compressor went out this past weekend. I filed a claim with American home shield, and as usual, they gave us a hard time. Luckily, service one stepped up and helped us replace our entire unit instead of just putting a bandaid on a bigger problem. Brandon and Corey came and replaced it this morning. Went above and beyond to make sure everything was working as it should. Even helped fix things that the previous company that AHS sent did wrong. Highly recommend.

Review 44 (2024-08-17 - Rating: 5)
Service One has always been great for me. Chris came by and took a look at my upstair system for a water leak out. He had it figured out and fixed in no time. Saving me time and a potential bigger issue down the road. Thanks Chris and Bryce.

Review 45 (2024-06-10 - Rating: 5)
Absolutely thrilled with the service from Spencer at Service One Air! Our AC unit broke down over the weekend, and he came to the rescue promptly. Spencer was incredibly efficient, diagnosing and fixing the issue in no time. Now, our AC runs perfectly and is super quiet. Excellent service and highly recommend Spencer and Service One Air for any HVAC needs!

Review 46 (2024-09-14 - Rating: 5)
Service One responded to our service request expeditiously. Spencer was very knowledgeable, answered all my questions and performed an outstanding job. We definitely want him to be our permanent technician.

Review 47 (2025-01-07 - Rating: 5)
Steve was a great technician. He was on point very thorough very professional thank you so much.

Review 48 (2024-08-05 - Rating: 5)
Steve visited my house and immediately was able to determine the problem. He fixed the issue, carefully made sure he had taken care of everything, walked me through what was happening, and was friendly/cheerful the whole way through. I’d happily have Steve handle my HVAC system again.

Review 49 (2024-10-22 - Rating: 5)
Great Company! Technician John G. was very knowledgeable and I appreciated that he was thorough and provided great customer on my work order request.

Review 50 (2024-07-16 - Rating: 5)
Our Tech, Spencer, arrived at his advised eta and was very professional, respectful and knowledgeable. He was able to troubleshoot the problems with our hvac, took the time to explain, address our concerns and he coordinated our decided course of action. Great, skillful service!!

Review 51 (2024-08-19 - Rating: 5)
I would recommend Service One for anyone needing AC service. Our technician, Jordan, showed up on time and carefully explained the cause of our issue and was able to quickly resolve it. Nice to have such service when needed most in the Texas summer.

Review 52 (2024-07-17 - Rating: 5)
My upstairs ac went out right before I was to leave on vacation. They were able to get to me in the early part of the service window, and our tech, John took the time to explain everything that was needed. He finished the repair within an hour, and the upstairs began to cool off. I am so thankful for the professional service. I can enjoy my vacation without worrying about a blazing hot house. Thank you.

Review 53 (2024-07-31 - Rating: 5)
Edith was very courteous, knowledgeable and explained everything in detail to me. Even though my AC going out was an electrical issue she still took the time to go above and beyond for me. Top notch employee!

Review 54 (2024-08-16 - Rating: 5)
Steve was awesome! Quick, friendly, thorough and put booties on. He made sure everything was good to go and forwarded me to the right people when it wasn’t an HVAC issue. Climbed on the roof when it was a 100 degree day. Thank you, Steve!

Review 55 (2024-07-17 - Rating: 5)
My A/C started making a noise. My warranty company sent out a very nice tech, name Kenny M. He was professional, knowledgeable and got my A/C working again, he didn’t treat me like a number, he was patient, explained my a/c problems and was very thorough. I highly recommend Kenny and Service One Air.

Review 56 (2024-07-05 - Rating: 5)
Its the middle of Texas summer and the worst thing possible happened at my house on my day off. My ac quit working !! I contacted service one and Kenneth came to my house and fixed our issues in record time!!!! I highly recommend this company for their fast and efficient employees and servicing. Id give them 10 stars if I could. Thank you Kenneth!

Review 57 (2024-07-11 - Rating: 5)
Having been in the commercial & Residential field for over 40 years, I have dealt with several HVAC companies. Ive had dealings with some of the best in the industry and unfortunately, some that should seek an alternate profession.When I do business with a company, I take notice of how my very first interaction goes. When I called Service 1 the young lady that took my call was not only very pleasant but took the time to make sure she knew exactly what my problem was so she could direct me to the proper person.The gentleman that took over from there was Jeff who walked me through all available options for my issue at hand. I knew i needed a new system and Jeff was extremely knowledgeable in all HVAC systems available and led me through the process of our next step.Then came the installation crew led by Larry who continued the professionalism. He and his crew showed up on time and went straight to work. Once they were complete, Larry thoroughly explained the operation of the system and spent time with us to answer any questions.Service 1 epitomizes excellence in all areas of how a company, in my opinion, should operate.Thank each and every one of you

Review 58 (2024-04-18 - Rating: 5)
Mandy at the front desk scheduled my repair same day and was so nice. Edith came out and was very knowledgeable and friendly. She explained what needed fixed in detail and fixed it quickly. They also have a great GPS tracker to let you know when they will arrive. The whole process was perfect. Thank you so much! 🙂

Review 59 (2024-07-31 - Rating: 5)
Ian was very professional, prompt, and efficient. It didn’t take them too long to arrive after calling the office. Great response! Thank you for taking care of me and getting me cool again…since 2019.

Review 60 (2024-10-04 - Rating: 5)
Steve was prompt in arrival and thorough in diagnosis of a bad capacitor in our outside air exchanger. A pleasure to work with and professional in appearance and demeanor. Glad to have him available.

Review 61 (2024-04-17 - Rating: 5)
FIVE STARS!!!!Hats off to the crew (Brandon, Corey, Aaron, Mike and Jeff) and the Staff at Service One Air Conditioning Heating and Plumbing - ALL did an outstanding job, replacing the entire HVAC system in my home. From the time of the estimate to the actual install, the process was professional and smooth. I was impressed with their attention to detail, laying tarps to protect the carpets in the house to removal of the old units and installing the new ones! Great job and timely as well. I highly recommend Service One!!! Thanks again!

Review 62 (2024-04-02 - Rating: 5)
I spoke with Mandy at Service Air 1 to get pricing for duct cleaning. She was super quick about getting back with me and scheduling my service and very professional and attentive to my needs. Zack and helper were out early the next day and these guys did a great job. My air was flowing with a quickness and a lot cooler than before the ducts were clean. They were also really nice and answered any questions I had with professionalism. 10/10, would highly recommend!

Review 63 (2024-06-07 - Rating: 5)
We really appreciate Bobbie Johnson and the techs Daniel and Mike for getting Our company up and running on new Install of A/C and a repair on one of the 5 units in our business.They did a top notch job!! You need a company that cares about the customer give them a try.

Review 64 (2024-09-05 - Rating: 5)
Larry and Brad came to our house promptly this morning at 7 AM--Both were very professional and caring. Thank you both for doing an outstanding job!!! We appreciate it very much!!

Review 65 (2024-09-25 - Rating: 5)
Brad and Lary were fantastic. Very professional and efficient. What a pleasure this experience was from original request for service , to purchasing options for new system and finish product. Excellent

Review 66 (2024-11-25 - Rating: 5)
Service Pro Josh was on time, very professional and thorough in his assessment. Very impressed with his work.

Review 67 (2024-08-14 - Rating: 5)
Steve came to service my AC unit. He was awesome!! Professional, thorough, and friendly. Mandy in the office was great too!

Review 68 (2024-08-21 - Rating: 5)
Awesome service. Steve, my service technician, was very professional. He assessed the problem quickly and resolved it and cold air was once again flowing thtough my home. The name “Service One” is earned, not given. Thank you.

Review 69 (2024-05-14 - Rating: 5)
From start to finish I had incredible service. First point of contact was hands down the best customer service I’ve experienced in a long time. I received a quote for a new A/C system, I asked if my representative could come out and take a look since I had more questions, he came out and again, amazing service and helped me with everything I needed. I decided to use Service One to replace my whole system. A major reason I chose Service One was because of the service I received from the minute I made co tact with them. We scheduled it and had my unit installed within a few days. The installer, again, great service! He was on time, professional, prepped my house to prevent as much of a mess as possible, did the install and cleaned up any “mess” that was left over. Walked me through my new system, showed me the changes they made and answered all my questions in a clear simple way.If you’re looking for great service, this is who you want! Couldn’t be happier and I will be recommending them to anyone I know that needs A/C work!

Review 70 (2024-10-24 - Rating: 5)
Josh was a total pro and very respectful of our property - having to go in/out/upstairs/into the attic etc. Much appreciated!

Review 71 (2024-10-17 - Rating: 5)
Doug checked out our systems. Made sure all was workingwe have a zoned system which can be complex. He always goes the extra to make sure each damper is working correctly

Review 72 (2024-06-11 - Rating: 5)
Steve with Service One Air is great!! He has come to service our condo twice now in the past two years and he is professional and efficient. He is very respectful of our home and belongings as he needs to go into closets, use step stools, and climb onto the roof to access our A/C unit and systems.

Review 73 (2024-09-13 - Rating: 5)
Kenny fixed the AC and it’s working now. He was great and he answered all the questions I had. He was very friendly and he provided excellent customer service.

Review 74 (2024-04-21 - Rating: 5)
Jordan was amazing! He has to be one of the most professional tradesmen to ever service our home. When he arrived at the house we made introductions and before he entered he put on his boot covers. (He put the off and on every time he entered or exited the house) Jordan then asked a few questions about our AC issues, diagnosed the problem and had us up and running in no time. He also did a great job explaining what he fixed and gave us maintenance suggestions to help prevent further issues. He then checked our outside unit to make sure it was running well and found a couple issues that he took care of. Jordan definitely provided 5 star+ service.

Review 75 (2024-08-22 - Rating: 5)
Had someone here with an an hour and was fixed up and running within two! Definitely found my new AC company. Ian was great!

Review 76 (2024-07-10 - Rating: 5)
Edith was our technician and she was incredibly knowledgeable and helpful. She was very pleasant to discuss our concerns with and made it easy to understand. We received impeccable service.

Review 77 (2024-03-28 - Rating: 5)
Time for my ACs spring cleaning. Shawn was able to schedule the appointment 2 days after my request, sooner than expected. Steve arrived early in the allotted time frame and was able to conduct the cleaning and servicing for my unit quickly and professionally. He had serviced my unit in the past so was familiar with its age and quirks. Fortunately, all went well and the unit is good for another year. Thanks to the timeliness of scheduling and professional assistance by both Shawn and Steve.

Review 78 (2024-07-24 - Rating: 5)
Everyone from the individual who helped from my first phone call, to the person who inspected our HVAC system, to the gentlemen who installed the new furnace and AC, they were all so polite and good at what they do. I’d highly recommend Service One to anyone needing HVAC help.

Review 79 (2024-04-16 - Rating: 5)
I want to share my thoughts, Service 1 was very good about taking care of my situation. Edith the technician that came out on the service call was very nice and very knowledgeable. She explain in detail what her game plan was to fix my issue. It was an over all a great experience. I highly recommend them.

Review 80 (2024-08-16 - Rating: 5)
Kenny was amazing!! Super quick…knowledgeable….and most of all honest. He fixed the problem and offered other suggestions for better upkeep of our unit!!

Review 81 (2024-08-13 - Rating: 5)
Kenny was an amazing help to us! He made sure that everything with our unit was on par and gave great advice to help us insure everything ran smooth for the future!

Review 82 (2024-07-28 - Rating: 5)
Wiley came out and figured out the issue on our 3 year old unit quickly. He even updated the software on the indoor and outdoor units. House is cool and the wife is happy. Thanks Wiley!

Review 83 (2024-03-30 - Rating: 5)
Professional service, quick install of our system from the time it was ordered to the time of install. Technicians were polite, personable and professional. Office staff made sure we were happy with the service and product and followed up on the installation right after install and again two months later to make sure there were no issues. Great company and service staff all around.

Review 84 (2024-07-19 - Rating: 5)
Spencer was my technician today. I did a summer maintenance. He did a thorough job and explained everything he did and showed me pictures. Very polite gentleman. Will keep using this company for my ac service.

Review 85 (2024-07-11 - Rating: 5)
Ian did a fantastic job! He was quick, courteous, and in no time, had the air blowing so cold my kids asked for a blanket. YES! After walking into my house at 90 degrees yesterday, their next day service came in clutch! Thanks Ian!

Review 86 (2024-05-30 - Rating: 5)
I helped a friend with their two air conditioners. I called American Home Shield on a Sunday afternoon and they sent Steve with Service One Air out before noon the next day. Steve is an exceptionally good AC technician. He is knowledgeable, courteous, and efficient. He fixed both problems within about an hour and got both units up and running. Two days later, the motor failed in the condenser outside on one of the units. He came back within a few hours and replaced the motor, as well as the unit’s related thermostat, which was about 35 years old. On both visits, he did everything that was necessary and nothing that wasn’t.

Review 87 (2025-01-02 - Rating: 5)
Steve was a swift professional. Quickly identifying the issue and handling with a friendly attitude.

Review 88 (2024-10-24 - Rating: 5)
Steve was so helpful and quickly identified the problems we had and even helped explain how to prevent issues to better maintain our system.

Review 89 (2024-08-01 - Rating: 5)
Great company and customer service. Mandy in the office has been very helpful and great to deal with. Kenny the technician was great very thorough and knowledgeable. I highly recommend them!!!!

Review 90 (2024-11-26 - Rating: 5)
Josh and Doug were great and did an excellent job and diagnosing and repairing my system.

Review 91 (2024-12-10 - Rating: 5)
Steve did an Awesome job. He was very courteous and polite. And very professional.

Review 92 (2024-05-13 - Rating: 5)
I worked with Wade at Service Once on an issue with a house I just purchased. The master shower wasnt draining and it wasnt a stoppage, but a poor plumbing issue. The first company I called did a no-show so I called Service One and they were out the same day. Wade and his crew knew what needed to be done within an hour. He was upfront about the pricing, helped me with financing, and had his crew out there almost next day completing the work. They did an amazing job, communicating effectively, and had excellent customer service. They are the only plumbers I will use!

Review 93 (2020-08-10 - Rating: 5)
This is the best HVAC service Ive ever had to deal with. John is a credit to your organization. On-time, professional, courteous, explained each step and showed me the problem. Then showed me the burnt out pieces after it was working. Plus didnt try to claim extra work done. A++++ and highly recommended.

Review 94 (2024-10-31 - Rating: 5)
Kenny was great came out and did a pre season check for winter and found a little problem, but was able to get it done say day. Thanks again for coming out!!

Review 95 (2024-07-09 - Rating: 5)
John arrived promptly. He explained what needed to be done and made sure I understand or if I had questions. He gave service with a smile. I highly recommend him. Thank you.

Review 96 (2024-05-02 - Rating: 5)
Used American home shield, got Service one Air to come out and fix our AC, they came out the day we requested service with in 3 hours of the ticket being made. Fast quality and friendly. Best experience using American home shield for the 10 years we have had them, thanks to Service one Air, they are the ones that deserve the praise. Thank you for sending out a wonderful competent AC tech. He even took time to explain what the problem was that he fixed. Thank you would use again and again.

Review 97 (2024-09-07 - Rating: 5)
Kenny was awesome! Great at helping us resolve our problem and went above and beyond! Will definitely use again in the future!

Review 98 (2024-05-14 - Rating: 5)
I recently had Service One ACH and Plumbing repair my old iron lines under the house. Wade did a great job. Took pictures of the entire process and explained it all as we progressed. The entire time work was going on, the entire team acted professionally and courteously. For a big ole plumbing problem, they made it pleasant. And kept me informed on arrival time to boot.

Review 99 (2024-05-06 - Rating: 5)
I had to find a company in crunch time because my AC unit stopped working the day before I moved in. Shawn answered my call on a Sunday & had a tech to me by 10am Monday morning. She went above & beyond by quickly getting the warranty company to approve the service. The technician Steve was very professional & cautious with my recently remodeled home. Very thankful to have this team save the day.

Review 100 (2024-05-03 - Rating: 5)
I chose ServiceOne Air to install my system a few years ago after interviewing 3 different companies, as they provide quality products and service at a reasonable price. Unlike others, they did not oversell me or try to convince me to buy more than I needed. Today I count on Steve from ServiceOne for regular maintenance of my system. He is polite, thorough, and detailed, and I trust him to keep the system in tip-top shape, to prevent any major issues. Delighted to recommend.

Review 101 (2024-06-23 - Rating: 5)
Spencer was very professional and detailed. Gave us options and plenty of information as well as his professional suggestion. They were out to our house the morning after we called so very happy with their timeliness. Thank you!

Review 102 (2024-06-21 - Rating: 5)
Spencer was our service tech and he was excellent! He did a thorough check of our A/C system, answered all our questions and walked us step by step in the purchase of our new unit.

Review 103 (2024-01-17 - Rating: 5)
Everyone at service one was friendly and professional. I had a great experience with Shaun( Im sorry if I misspelled your name) who set up my appointment and checked in after. Ian, the service technician let me know when he was on his way and was very fast to work and helped me to understand what was wrong and how he fixed the furnace. I really appreciate the great customer service, thank you!

Review 104 (2024-11-14 - Rating: 5)
Josh was very professional and knowledgeable. He was able to answer all my questions and performed the service hassle free.

Review 105 (2024-04-18 - Rating: 5)
Steve did a great job diagnosing the problem and fixing the clogged drain line. Tested to make sure all the lines were clear before he left. He was very friendly and courteous. Thanks Service One for the prompt service!!

Review 106 (2024-07-31 - Rating: 5)
Kenny our tech was very thorough in diagnosing the issue and deliverd a professional exceptional experience from start to finish. Highly recommend this company.

Review 107 (2024-05-24 - Rating: 5)
Boi and Qwi were both very professional and a pleasure to work with. Service One had provided us a quote for a new evap coil and we agreed on the cost. Once the repair began they realized the unit needed more work than anticipated. They honored the quote and replaced the entire air handler at no additional cost. I would highly recommend Service One Air! Thank you for your quality work and excellent customer service!

Review 108 (2024-03-13 - Rating: 5)
The technician, Spencer, was great! Very professional. Explained everything and answered all of my questions. Came out for a routine check up and found a small issue. Was able to repair on the spot. Working with my warranty company was effortless. Wrapped up very quickly!

Review 109 (2024-07-24 - Rating: 5)
Wiley is a very good representative of Service One. He came out to the house and within seconds diagnosed the air-conditioner. Very curteous and knowledgeable.

Review 110 (2024-03-28 - Rating: 5)
Service One Air conducted my annual AC inspection. Shawn was my scheduler and got me in quickly and Steve my technician did a great job making sure everything was running top notch for summer. He even gave helpful recommendations to make my home run more efficient. I appreciate their service and would recommend them.

Review 111 (2024-03-21 - Rating: 5)
Excellent service! Spenser was my technician and did an outstanding job. He diagnosed my problem and gave me the options to repair the issue and what each would cost. He directed me to the best possible solution. Thank you for hiring great employees that have a vast understanding of the situation and what needs to be done. I highly recommend Spenser to take care of your all your HVAC needs.

Review 112 (2024-07-29 - Rating: 5)
Steve has been our service technician for several years now. He is always very thorough and punctual. He carefully cleaned each system and let me know what might need to be replaced in the next 6-12 months. He was tidy and left each area clean after he finished.

Review 113 (2024-10-04 - Rating: 5)
Very impressed with the Professionalism from the Office Staff - Jeff and Bobbie to the Skilled Tech - Doug and the installers - Lary and his co-worker.

Review 114 (2024-04-01 - Rating: 5)
Steve came out the very next day to check on our unit. He was very helpful, considerate and friendly. He was transparent with the cause of the issue and how to resolve it. We are fully happy with Service One Air. Do not hesitate to use them for all your hvac needs!

Review 115 (2024-10-11 - Rating: 5)
Spenser was great! Very courteous, professional and quick. We will definitely be using them again. We highly recommend Service One Air!

Review 116 (2024-09-13 - Rating: 5)
Excellent experience! Very knowledgeable and professional service technician. Whitley went out of his way to be helpful and friendly.

Review 117 (2024-08-02 - Rating: 5)
Kenny was very corteous and professional. He fixed the problem quick and told me what he was doing.and why. Great guy

Review 118 (2024-03-03 - Rating: 5)
Service One was very professional from my initial scheduling with them up until their follow up call two days after they came out. Doug, the technician that came out, was courteous and very professional and went right to work. He was able to identify the issue with my AC not cooling and took care of it quickly. One thing I dislike about HVAC companies is that they always try to sell you a new unit and tell you that yours is about to fail. Doug was upfront about the possibility of my unit breaking down but did it in a way that didn’t make me feel obliged to get on a call with a salesperson.Service One did a great job and I highly recommend their services.

Review 119 (2024-08-15 - Rating: 5)
Kenny was very professional and extremely knowledgeable.Arrived quickly.Above and beyond service.I would definitely recommend him.

Review 120 (2024-06-18 - Rating: 5)
Steve (Technician for Service 1) did a Fantastic Job! Very professional and knew his trade and was able to get the Central A/C Operating & Performing properly.

Review 121 (2024-10-26 - Rating: 5)
Josh was professional and did a great job and very informative happy with service will use again

Review 122 (2024-06-06 - Rating: 4)
Service-1 has done an outstanding job in repairing our air units. However, the price to replace a compressor was super expensive. But, the quality of the work was fantastic.

Review 123 (2024-05-02 - Rating: 5)
This has been a pleasure. Ian came out on an AHS check-up. He was early, thorough and did something other AC companies havent, had photos showing issues on my old 17-year system. He gave me a quote to replace the aging system. They were able to get the old system replaced with my schedule.The ladies in the office were on point with contacting me for appointments and relaying info to Ian.Zakk arrived on time to replace the system. He and his helper installed the new system very quickly. They cleaned up after the install. Zakk gave me training on the new thermostat. Everything was done very well.Would recommend Service One Air for AC and heating.

Review 124 (2024-05-14 - Rating: 5)
Wade was awesome! He came and worked on the same day. He was very polite, his service was done in a timely manner and was very professional. If ever needed, I wouldn’t hesitate to call him again. Overall, extremely satisfied with his work. Thanks, Wade!

Review 125 (2024-11-01 - Rating: 5)
Josh did a great job! Our systems are in great condition for the fall/winter weather.

Review 126 (2024-03-08 - Rating: 5)
Jordan was amazing. He was professional and articulate.He trouble shot the problem effectively then repaired immediately. The part was in the truck. Such efficiency is seldom seen these days.He finished by completing a double check of other components of the system to make sure the problem had been solved.Just wonderful.

Review 127 (2024-06-05 - Rating: 5)
Kenny was super helpful! Spent at least an hour fixing the leak I had and checking my indoor and outdoor unit to make sure everything was taken care of and went the extra mile of making sure that even after the air was turned back on that the leaking had stopped. Probably best service I’ve ever had

Review 128 (2024-04-11 - Rating: 5)
Steve with Service One always does a great job and takes time to explain any issues that I may have with my HVAC systems. He also takes the time to carefully tune them up and keep them running in top shape. This is the only company I trust with this.

Review 129 (2024-07-17 - Rating: 5)
Blake E came out and did a fantastic job installing a new A/C system in the heat of the summer. He pays attention to detail, was helpful answering my many questions, and does quality work.

Review 130 (2023-10-02 - Rating: 5)
We have had three service requests completed by Service One Air through American Home Shields in the past two months. We were served by two technicians Doug (twice) and Steve. They are fantastic! Courteous, highly skilled and experienced, and very personable. I am very impressed and grateful. I highly recommend this company and will definitely use them whenever I could.

Review 131 (2024-06-13 - Rating: 5)
Steve visited for AC repair call and he fixed it in no time. Very efficient and knows what he is doing. Adviced on things to prevent future breakage. Thank you Steve and Service One Air Conditioning

Review 132 (2024-11-05 - Rating: 5)
Purchased service bundle for my A/C and heating components.Both services was timely manner and efficient. Both technicians was professional, knowledgeable. Detail oriented.Edyth was very sweet and explained every step .Highly recommend company. I definitely will renew the service for new season. Great price.They make you feel you are priority and they value your time unless some other companies. They show up when they said and kept me informed.Edyth was excellent

Review 133 (2024-09-06 - Rating: 5)
Kenny is an absolute killer. Got my carrier AC fixed which other companies refused to do. Took a little while but that’s ok.

Review 134 (2024-08-28 - Rating: 5)
John was very knowledgeable and professional! He made sure I did not have any questions and was satisfied.

Review 135 (2024-10-22 - Rating: 5)
Josh from Service 1 came out and did a great job to tune up my system for winter

Review 136 (2024-03-29 - Rating: 5)
Service One Air! has provided great service for us every time we have requested them to come out for help. Agent Steve is awesome!!! He is very friendly and patient every time he comes out for service. We highly recommend him.

Review 137 (2024-03-06 - Rating: 5)
Steve was professional, courteous, and did a great job servicing our AC to get the system in shape ahead of the rising temperatures. We would request him next time and recommend his services to our neighbors!

Review 138 (2024-03-12 - Rating: 5)
Fast response and very nice. They came out and fixed the fan motor on the outside unit and everything started working fine but later that night it started blowing hot air again. Contacted them 1st thin the next day and they sent a tech out ASAP to fix the issue. A/c is working like a champ now.

Review 139 (2024-03-29 - Rating: 5)
Service 1 One came to do a spring check up. John as on time and very knowledgeable. He found a bad capacitor and replaced it before I found it on the first hot day of summer. He’s very polite and I would recommend this service.

Review 140 (2024-11-06 - Rating: 5)
Josh provided excellent service! Clear and honest explanations, and resolved issues quickly.

Review 141 (2024-05-09 - Rating: 5)
Service One provided very good service. I had two different reps, Steve and John, and both were professional, personable, and got the job done in a timely manner. I would recommend Service One to friends and family without hesitation.

Review 142 (2024-03-27 - Rating: 5)
I required an evap coil replacement. The team arrived on time, were very professional and courteous. After the installation they asked if I had any questions to which they answered effectively. Would do business with them again.

Review 143 (2024-03-21 - Rating: 5)
Everyone at the company was very helpful and courteous through the process of having one of my central a/c units replaced. They made everything easy, explained everything clearly, and scheduled and completed my install very quickly.

Review 144 (2024-03-18 - Rating: 5)
Our technician was awesome and the customer service encounters over the phone have been excellent. Very polite and professional interactions across the board, which as you know can be rare for a service company such as heating and cooling!

Review 145 (2024-10-01 - Rating: 5)
Steve was professional, timely, and explained everything throughout the process of fixing my heater

Review 146 (2024-04-18 - Rating: 5)
KENNETH! We love him! Truly a gentleman and helped us out so much today. A class act and hope he blesses more people with his kindness and big heart.Easy to talk to and was great at explaining everything in detail.

Review 147 (2024-03-06 - Rating: 5)
Steve was the best! Highly recommend the company and him! He explained everything from top to bottom clearly of the process to getting our AC unit ready for Texas summer! Definitely using this company again!

Review 148 (2024-09-27 - Rating: 5)
Steve was great! Very accomodating and professional. Highly recommend.

Review 149 (2024-08-08 - Rating: 5)
Steve went above and beyond to resolve my issue on a very hot day! Highly recommended him and the company!

Review 150 (2024-07-02 - Rating: 5)
AC Technician Spencer was professional and knowledgeable. He completed a thorough diagnostic of my AC system. Thank you Spencer

Review 151 (2023-07-11 - Rating: 5)
Truly, we couldn’t be more grateful for Andrew at Service One Air!! Our AC went out right at the hottest time of the year and we got quoted an astronomical price for a full replacement from another company so we called One Air to get another quote. Andrew fixed the problem within ten minutes and we had cool air again! We didn’t need a replacement after all! It’s nice knowing there are still honest companies out there who want to earnestly help customers. I will always recommend Air One now and use them in the future.

Review 152 (2024-04-05 - Rating: 5)
Edith was efficient, friendly, knew her stuff! Any questjons I had were answered. She let me know when she would arrive & was at my home when she said she would be. This has to be the most thorough service Ive had for my HVAC. I am very pleased.

Review 153 (2024-06-05 - Rating: 5)
I had an excellent experience with Service One!!! Everyone was friendly and very helpful. They fit me in within 24 hours and it was so appreciated

Review 154 (2023-08-02 - Rating: 5)
As a new homeowner, finding trustworthy professionals to handle repairs in my aging home has been a daunting task. However, Andrew Caraway from Service One has been a breath of fresh air in the realm of service technicians. His honesty, knowledge, and professionalism have left a lasting impression, and I am thrilled to share my experience in this review.From the first interaction, Andrew demonstrated a level of genuine sincerity that instantly put me at ease. His approach was refreshingly straightforward, and he took the time to explain the issues with my air conditioning system and the necessary repairs in a way that was easy for me to understand, even with limited technical knowledge.One of the most outstanding aspects of Andrews service was his unwavering honesty. In the past, Ive encountered technicians who tried to upsell unnecessary services or products, leaving me feeling taken advantage of. However, Andrew never once made me feel like that. He accurately assessed the situation, presented me with the options, and allowed me to make informed decisions about my repairs.It was evident that Andrew was well-educated and knowledgeable in his field. He not only fixed the air conditioning issues but also provided valuable advice on how to maintain my HVAC system to avoid potential problems in the future. His expertise was reassuring, and I knew I could trust him to handle any repairs my home might need in the future.Throughout the repairs, Andrews professionalism shone through. He arrived on time, worked diligently, and left the workspace clean and tidy once the job was done. It was evident that he takes pride in his work and genuinely cares about the satisfaction of his customers.I cannot express how grateful I am for Andrews excellent service. Thanks to him, I finally found a reliable and trustworthy technician for all my repair needs. Without hesitation, I highly recommend Andrew Caraway and Service One to anyone in need of honest, knowledgeable, and reliable repair services.In conclusion, Service One is lucky to have a technician like Andrew Caraway, and I am fortunate to have found him. If youre looking for top-notch service and a technician who will treat you and your home with the utmost respect and integrity, do yourself a favor and call Service One for all your repair needs. You wont be disappointed!

Review 155 (2024-06-26 - Rating: 5)
Spencer was very professional and took care of our air conditioning issue quickly. We would highly recommend him.

Review 156 (2024-03-19 - Rating: 5)
Service Air came out and had our AC running the same day! Great customer service, overall a stress free experience. Will definitely be using them for all our future needs

Review 157 (2024-08-08 - Rating: 5)
Friendly from the office staff to the technicians. Honest and was very quick with fixing my air conditioning unit.

Review 158 (2024-10-28 - Rating: 5)
Steve did a great job making sure my heating system was ready for winter

Review 159 (2024-03-18 - Rating: 5)
Steve did a great job doing our AC tuneup! Very professional and helpful paying attention to every detail. Will use Service One again! Thank you!

Review 160 (2024-03-19 - Rating: 5)
The technician Edith was very attentive and professional, in the service she did to the A/C of my house, she check the A/C equipment in detail, and yes, I would request an maintenance service again from Service One Air and the same Technician.

Review 161 (2024-03-15 - Rating: 5)
Edith was on time, knowledgeable, was able to resolve the issue quickly, and answered all of my questions with grace and kindness, even letting me know about programs available for upgrade when I’m prepared to go down that path. Highly recommend!

Review 162 (2024-07-31 - Rating: 5)
Kenny was great and the install was better than I could have hoped for! Highly recommend.

Review 163 (2024-11-26 - Rating: 5)
Ian was very friendly, was very thorough and was awesome. I definitely highly recommend him and Service One. 10 Stars for sure!!!

Review 164 (2024-11-11 - Rating: 5)
Josh was very professional, thorough, and knowledgeable. Very please with the service.

Review 165 (2024-03-14 - Rating: 5)
Jordan came out same day to service one of our AC units. Was courtesy, professional and prompt. Very pleased and would use Service One again in the future. 👍

Review 166 (2024-04-04 - Rating: 5)
Steve did a great job cleaning my AC system and giving me suggestions on how to improve the life of my system. Definitely will use them again for future services.

Review 167 (2024-05-27 - Rating: 5)
Ian was great, he came out on a holiday and fixed what another company couldn’t. I wish I had called Service One Air from the start.

Review 168 (2024-04-19 - Rating: 5)
Wiley was super nice and very helpful in explaining things and explaining what he was doing! He gave me an honest assessment of my unit and this will help me plan accordingly.

Review 169 (2024-04-17 - Rating: 5)
Steve was fantastic. The services provided were efficient, and the information he provided, to a new home owner like myself, was invaluable. I would recommend no one else.

Review 170 (2024-11-15 - Rating: 5)
Fast response to pre-season heat checkup through American Home Shield. Wiley was our tech and he was awesome! He was informative, thoughtful, patient and kind. He gave suggestions to keep our system in tip top shape, shared thoughts on things to do in the future to increase air quality. Wiley and Service One rock!

Review 171 (2024-03-03 - Rating: 5)
Ian was very personable and professional! He explained fully what was the problem and how he would fix it. I found he was trustworthy, and we hope to see him again someday!

Review 172 (2024-01-19 - Rating: 5)
Spencer was absolutely excellent. He went out of his way to make sure the issue was fixed properly and left the work area spotless. He was polite, friendly, and patient. Thank you!!

Review 173 (2023-05-09 - Rating: 5)
Jeff, who consulted with me about purchasing a new A/C unit, and Lary, who led the install, were both absolutely top notch! Jeff drove far to my location early in the morning, was upfront about my A/C unit choices, patiently helped me navigate the process, was able to get an install appointment for later that same day, was so friendly and knowledgeable, and even took care of the first bug Id seen in my house in years (so far above the call of duty and, arguably, the part Im most grateful for! 😅). Lary was prompt, was quick but thorough, and communicated the whole time. The customer service that Ive experienced each time from Service One really cant be beat -- its why I will keep using them and recommending them to friends!

Review 174 (2024-06-23 - Rating: 5)
Chris was phenomenal! He was on time, professional, friendly and VERY KNOWLEDGEABLE! I would recommend him for sure.

Review 175 (2023-09-26 - Rating: 5)
Update 9/26/23 The coils froze over again, huge thick ice covering outside coil. Lead Tech scheduled for Thursday 9/28/23Ill update how it goes.Friday 9/1/23You have to appreciate the integrity of a company when one of their AC techs says I need a repair and my warranty company,American home shield, says my out-of-pocket portion will be $3800 and then I ask the ladies in the office if they can send another tech out (same company) for a second opinion and they were happy to do that.The 2nd tech found, by asking me questions, that I had replaced my filter prior to the 1st tech arriving but that it had been dirty on the day the AC failed when it was 108° outside. My thermostat was set at 74° on the day the AC failed. Probably needed to be at 78 to handle the 108 day.As a result of the filter change and the office staff willingness to send a 2nd tech out to be ABSOLUTELY certain on whether I needed to spend $3800, I do not need a new evaporator coil. I need to change my filter more often. (I normally change it once a month on a 1300 square-foot home and one indoor dog with short fur and 2 indoor cats) and keep my thermostat set higher when it’s triple digits outside.Thank you for your willingness to send another tech out for a 2nd opinion! Unfortunately, it took three days of keeping the AC off, then turning it back on again, then turn it back off again to unfreeze the ice off the coils inside and outside.Thank you Ian! He is super prompt and knows his stuff; he listened to me describe the situation and asked good questions.

Review 176 (2022-11-15 - Rating: 5)
Highly recommend Service One Air Conditioning Heating & Plumbing -we discovered our heater was not working on a Saturday morning and first freeze nights we had - contacted them and they were able to get out the next morning and repair our furnace quickly and efficiently. Doug diagnosing the problem and had it running smoothly within minutes, plus checking over the unit to make sure there were no other issues that could need attention as well. He explained what the problem had been and what to look for that would require calling him back if needed. Received a call the next day from Dawn at their office following up to make sure everything was still working properly. She was so nice and professional as well. The company and their staff truly cares - love customer service like this and will use them again for any of my HVAC/plumbing needs.

Review 177 (2023-09-05 - Rating: 5)
Service One Air was very customer friendly and booked me same day from a Friday dispatch from American Home Shield.The tech was on time and friendly and provided me all my options to make an educated decision

Review 178 (2024-03-07 - Rating: 5)
We had an excellent experience with Service One. Steve was our technician and he was professional and efficient. We appreciated the level of service provided and would definitely recommend.

Review 179 (2024-10-24 - Rating: 5)
Excellent service, on time, great customer service! Honest and up front recommendations.

Review 180 (2021-01-26 - Rating: 5)
The experience was one of the best service experiences Ive had in a long time. Imagine a service tech and a company that actually care about what they are doing. Our service tech Doug was caring, efficient and professional. He listened to me, he assessed the problem and had us up and running in not time at all. He had everything he required on his vehicle to make repairs. After care was great. He advised us what he had done, showed me both outside and up in the attic what may need to be done in the future and made us feel confident in the work he had done.I highly suggest this company and look forward to working with them in the future when the need arises.

Review 181 (2024-10-28 - Rating: 5)
Very happy! Josh was very knowledgeable, professional and thorough. I would definitely recommend.

Review 182 (2024-11-04 - Rating: 5)
Edith was wonderful. Very efficient, knowledgeable, and it was a pleasant experience .

Review 183 (2024-12-24 - Rating: 5)
Great customer service. Josh was my technician.

Review 184 (2024-04-15 - Rating: 5)
My technician was John. He was very efficient and diagnosed the problem. He went over several different issues and options. Waiting on the office to get back with me.

Review 185 (2023-05-26 - Rating: 5)
My experience with Service One Air was very good! I would recommend them to anyone that needs any assistance with their ac unit. The technician was very professional and knowledgeable she (Edith) was able to resolve the issue quickly. This is going to be my go to company for all heating and cooling systems!

Review 186 (2022-05-20 - Rating: 5)
Lary and his assistant did an outstanding job. They were professional and courteous. They were here 15 min before expected time, which was excellent for me. They knew exactly what they were doing & got it done before expected time. If I needed them again, I would be happy because I am impressed with their service and attention to detail. My home is now cool/cold!! Thank you Service One! I would recommend you to my friends/family who might need services.

Review 187 (2024-10-25 - Rating: 5)
Josh was amazing. Very professional and resolved the issue quickly. Thanks Josh.

Review 188 (2022-09-15 - Rating: 5)
Our technician Ian arrived early which is a huge plus these days. He is professional, knowledgeable and friendly. He had our air conditioner fixed right away. We are grateful for his service with Service One Air Condition. We highly recommend this company.

Review 189 (2023-03-31 - Rating: 5)
Had another company in first who tried to lie us into having a complete replacement. Called in service 1 for a second opinion. Technician was professional and thorough. Walked us through all the issues (old system so there was the immediate issue and various mid- to long-term issues) without trying to push an upsale, just letting me know all my options. Fixed what I needed fixed now and gave me the info I needed to plan for the future. Very satisfied

Review 190 (2024-10-16 - Rating: 5)
Excellent service, Kenny was professional and friendly!! Will use this company from now on!!

Review 191 (2023-08-24 - Rating: 5)
I was referred to Service One by a family member who recently had a new Trane system installed by Service1. I contacted Service1 and scheduled an appointment. Jeff arrived promptly as planned. Surveyed my old HVAC system,and ask a few questions. Presented a bid. I compared it to 2 bids my neighbors had received recently for HVAC replacement from other companies. Service1 was very competitive. I made arrangements with Jeff and was scheduled for Friday. I received text alerts when the installation crew was enroute. They arrived exactly on time. They covered all work and pathway to interior areas with large canvas cloth to protect my floor and carpet. Crew chief,Boi,answered my questions and took the time to make sure the new thermostats were placed where I wanted them. They were finished within 10 minutes of the rough estimated time, 7:00am-2:30pm. Jeff also stopped by midday to check on the installation.I couldn’t be happier! The scheduling,bidding,installation,and cleanup were handled by people who were professional and courteous.Details: new Trane 17i AC unit,gas furnace,air handler,the complete system. BothJeff and the install crew examined my ductwork and said it was in good condition.

Review 192 (2024-03-25 - Rating: 5)
Wow. Customer service from Mandy and Shawn was amazing. Those 2 ladies are super nice and personable !!! Nothing but 5 stars for them. I need to buy them a coffee.