NCT Plumbing and Repair Services

Located in Keller, Texas

Address: 1078 Katy Rd, Fort Worth, TX 76244, United States

Phone: +1 817-431-5952

Rating: 4.8

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Comments

Review 1 (2024-12-12 - Rating: 5)
Our experience with NCT was wonderful. Jessica worked with us to get exactly what we needed for our bathroom and the product was installed quickly. Thank you!

Review 2 (2024-10-24 - Rating: 5)
As a general contractor, we work with many different contractors. NCT is among the best; quality work, professional, and well priced!

Review 3 (2023-08-05 - Rating: 5)
CJ, the plumber who came out to our house to help us with our issue, was incredibly professional, funny and patient. He took great care to make sure that he explained the issue in a way that I could understand. He also took the time to suggest methods to avoid this same issue in the future. It was really obvious to me that NCT Plumbing is truly concerned about professionally resolving your plumbing problems. Thank you NCT! Should we ever need plumbing work in the future, you will be the first that we call. Thank you for making the entire process super easy!

Review 4 (2024-03-01 - Rating: 5)
I used this company 2 times in the last couple of months. And they delivered exceptional service, quality, and communication. I definitely recommend this company.

Review 5 (2021-01-18 - Rating: 5)
My faucet had been leaking - we scheduled an appointment, no problem. Jessica on the phone is lovely to work with. Unfortunately our situation escalated, I called back and they sent a crew out within 40 min to replace our faucet. The technicians were professional, efficient, and polite. Very happy with the service - THANK YOU!!

Review 6 (2023-12-13 - Rating: 5)
CJ was excellent at explaining his job and giving us options!!He was very thorough and was up front with his costs!!!I appreciate his professionalism!!!

Review 7 (2018-03-13 - Rating: 5)
The NCT employees were prompt, friendly, and accommodating with my schedule. My project was more challenging than originally expected. I appreciate that the work was done efficiently while minimizing tear out, and the area cleaned up. Thank you to CJ and Greg, my plumbers! I am very happy with the completed project!

Review 8 (2020-01-15 - Rating: 5)
I can not possibly say enough things about this company. They have given me excellent service every time they have been here, they are more than prompt, quality I have received is excellent. The repairman that comes is absolutely a gentleman, polite and more than willing to explain what he needed to do in order to fix my problem. It seems as though I keep using the word excellent over and over again but that is the word to use to describe this company.

Review 9 (2018-12-10 - Rating: 5)
Experience with Brandon and Daniel was great! They were on time, courteous, informative, and transparent with all applicable fees for service. They forgot to turn on the main water line at the street after performing pressure test, but promptly arrived later to turn it back on. I will be using NCT Plumbing for all of my future needs!

Review 10 (2018-02-09 - Rating: 5)
We had a shower faucet leak and NCT was able to contact Delta on our behalf to check if it was covered y warranty. It was in fact covered and they were able to get the replacement part shipped quickly and then came out immediately to install once it arrived. Weve also used them for our tankless water heater service and have been very happy with the price and quick response.

Review 11 (2022-01-04 - Rating: 5)
Noone wants a busted outside faucet....just glad I was home when it happened. I chose NCT because they were close, family owned, recognize and give discounts to veterans, military, seniors, first responders.....Im a senior and THEY delivered. Will use them in the future....no doubt!

Review 12 (2018-11-30 - Rating: 5)
I am currently experiencing a nightmare at my new home that passed inspection. My sewage line needed to be replaced as did all of the gas lines in my home due to multiple gas leaks. NCT plumbing has been the only individuals who I believe have gone out of their way to help me. They worked with my schedule and to ensure that I was comfortable they made sure to have Paul (plumber) out with contractors, the city inspector etc. Paul was very professional and nice. I trusted them to work on my home in my absence. I would recommend this company to anyone in need of a plumber. I wish I could give them more than 5 stars.

Review 13 (2019-02-17 - Rating: 4)
Punctual, professional, no complaints – except for one biggie: the price (which I agreed to, of course, before the work was performed, but just didn’t want to mess with trying to call another plumber). It was just extremely expensive, I thought, for what we had done (even with a “10% discount”), so very unlikely we would use this company again.

Review 14 (2021-03-23 - Rating: 5)
CJ is an outstanding service rep! He is knowledgeable, professional and preforms the service in a timely manner. He is fair and works with the customer with billing. Would highly recommend this company!

Review 15 (2019-03-27 - Rating: 5)
Brandon and Daniel came over when my kitchen faucet was flooding my kitchen. They were courteous and professional in every aspect. I would highly recommend these two outstanding young men for any and all plumbing jobs!

Review 16 (2022-06-20 - Rating: 5)
CJ made an immediate evaluation and gave me several options. I very much appreciate the quick reply on my call and the courtesy evaluation performed by CJ. Jessica handled my call and was very courteous and responsive to my needs. Thanks very much.

Review 17 (2016-11-30 - Rating: 4)
Our hot water heater was leaking this summer so we called around a few places (Leak Geeks, Berkeys, Clearwater, Water Heaters Only, and maybe one or two others). Im really happy with the service we got from NCT. We got estimates for tankless and a replacement tank from all the companies that did both. We ended up replacing our 75 gal tank with a new tank because tankless was very pricey since our home wasnt originally set up for it. So why didnt we pick the other guys? Clearwater was the only company that actually charged to come out and give an estimate. Why? No one else does that. Leak Geeks was out of the ballpark expensive. We had 3 estimates within $100 of each other for a 75 gal 50k Btu water heater. And NCT ended up being a couple hundred more than those companies but they had a different water heater with 75k Btu. The replacement ended up taking a little longer than they had estimated but they did get it done in a day. They were missing some insulation so it failed inspection but they got right out and fixed it and then it passed. The salesman who gave me the estimate and the three men who came out to replace the water heater were all very professional and friendly. I think they do more new construction than maintenance but I wouldnt hesitate to recommend them for a water tank replacement.

Review 18 (2017-04-10 - Rating: 5)
In the course of a remodel our contractor brought in a value plumber. We ended up having to cut out walls behind two fixtures, one in a power bath and one in a bath. The value guy soldered lines to wrong connection lines, we couldnt get water out of any of the three shower options. NTC came in with two very polite, clean service guys. They were awesome. The powder room problem required changing out a valve behind a mirrored glass wall, everyones concern was the mirrored wall would be broken....etc. etc. NTC got the valve changed out, put on the new faucet without a single problem. They then repaired the upstairs bath shower issues, perfectly. They were extremely neat and clean. A bit pricy but everything works, worth the cost alone. We will defiantly have them back. Thank you, NTC!!!!

Review 19 (2021-04-03 - Rating: 5)
Great service! Johnny suh and Mark lee did such a great job on fixing my faucet.And they are so handsome and so kind! So professional and Good quality!

Review 20 (2018-02-07 - Rating: 5)
We were very happy with response time and service. They repaired our water heater instead of trying to sell us a new one. Weve gotten several more years use out of it.

Review 21 (2019-01-22 - Rating: 5)
I have found my forever plumbers! From scheduling to service everything was top notch. The guys who came to my house were a pleasure to work with and very knowledgable.They were very detailed and made sure everything was working properly before leaving.

Review 22 (2023-08-21 - Rating: 5)
Technician knew exactly what to do and how to accomplish the repair in a very efficient manor. Service cost was very reasonable.

Review 23 (2024-01-12 - Rating: 5)
Service was amazing! although... worker showed up in a vampire costume.. quite weird.. but 5/5!!

Review 24 (2018-10-04 - Rating: 5)
We’ve been using NCT for over 10 years now! Excellent service and friendly employees. We can’t recommend NCT enough!! 5 Stars all the way!!!!!

Review 25 (2023-12-30 - Rating: 5)
This was my plumber and he did an extremely good job . I think his name was Jaehyun . lol

Review 26 (2019-03-07 - Rating: 5)
They were very friendly and understanding of my issues. From the phone call to the end of the repair they were very professional. Great team work and customer friendly

Review 27 (2024-02-03 - Rating: 5)
Love this company. I called them and they walked me through the process to fix what my issue was

Review 28 (2018-07-13 - Rating: 5)
They have done work for me at my home and on rental properties. They are prompt and very up front on work that needs to be done as well as price. I highly recommend and ask for CJ.

Review 29 (2020-03-19 - Rating: 5)
Scheduling was accurate and technician Paul was professional, honest and efficient. Glad to have a local plumber that is reliable, honest and does quality work!

Review 30 (2018-12-03 - Rating: 5)
Great service and quick response time to my issue. Brandon and Daniel were the best and answered all my questions. Would recommend them for any plumbing needs.

Review 31 (2021-06-13 - Rating: 5)
Thank you Nct. Yuta and haechan helped toilet when haechan was helping toilet. he was singing to 90s love 🥰 and yuta was dancing to 90s love 😊 there are so professional and GREAT QUALITY!!

Review 32 (2019-06-21 - Rating: 5)
Our tech did a great job. He repaired our water heater and we can live comfortably again.

Review 33 (2019-01-08 - Rating: 5)
I had my water heater replaced it was excellent job they did a step-by-step of everything that was going on very professional very nice people

Review 34 (2019-06-18 - Rating: 5)
Everyone at NCT was extremely helpful, friendly, professional, fair and honest. I highly recommend them!

Review 35 (2020-01-19 - Rating: 5)
NCT responsiveness and professionalism is unparalleled. I would definitely recommend to family and friends.

Review 36 (2018-11-07 - Rating: 5)
NCT was very professional and showed up when they said they would. C.J. was very clear on what the problem was and fixed it. What more could you ask for.

Review 37 (2022-02-24 - Rating: 5)
Great customer service! Kept in constant communication the entire time. Will use again!

Review 38 (2019-07-27 - Rating: 5)
NCT were quick and professional! Got my kitchen sink running again in no time!!!

Review 39 (2020-02-07 - Rating: 5)
Great customer service! I can always count on them! Twisted Root Roanoke

Review 40 (2021-08-31 - Rating: 5)
Great staff very curtious and always do the job right the first time.

Review 41 (2021-01-21 - Rating: 5)
Super friendly Staff and excellent service would definitely recommend and use again!!

Review 42 (2018-06-17 - Rating: 5)
The plumbers were great. Professional ,polite and knowledgeable . Explained everything to me.

Review 43 (2019-06-18 - Rating: 5)
Great customer service. On time, professional, quick repair, and affordable.

Review 44 (2020-02-13 - Rating: 5)
Excellent service. They did a great job.

Review 45 (2023-03-01 - Rating: 5)
Our technician was very courteous and knowledgeable. Very respectful of our home. This is the company that plumbed our home during the build 7 years ago. We were happier with their work more than any other contractor. Definitely the type of company you want to find!

Review 46 (2020-04-29 - Rating: 5)
Brandon and his partner were amazing! They were knowledgeable, professional and explained the issues that my house was having in a way that I understood. They were efficient in their work and quick to answer any questions that I had. I would recommend these guys to anyone!! Also during this pandemic, they were respectful of social distancing and had gloves on and covers for their feet when they came into my home which I appreciated. Thank you so much for helping me!!

Review 47 (2020-03-02 - Rating: 5)
NCT has great service! Highly recommended!

Review 48 (2022-12-02 - Rating: 5)
Great customer service! Honest and fair prices! What else do you need.

Review 49 (2018-09-26 - Rating: 5)
Thank you for your professionalism and communication. Very pleased!

Review 50 (2019-06-20 - Rating: 5)
Great experience from first call to showing up on time and taking care of my problem.

Review 51 (2019-04-15 - Rating: 5)
Great service! Thanks, keep doing what you are doing

Review 52 (2019-04-24 - Rating: 5)
Great service. Would use them again!

Review 53 (2018-06-20 - Rating: 5)
Great service. Did the needed job fast.

Review 54 (2018-10-27 - Rating: 5)
The water pump in our Master Toilet went out and it was still under warranty. The plumber arrived on time, assessed the issue, did a replacement, tested the new water pump, and was out the door. I was happy with the quick visit and my toilet works perfect again. Thanks NCT!!

Review 55 (2019-02-12 - Rating: 5)
NCT Plumbing is the best!Seriously! They are responsive, professional, affordable, quick and they even put little shoe covers on when they come into your house. I love these guys!!

Review 56 (2021-02-26 - Rating: 5)
Quality service at a quality price. Very responsive during the February snow storm even while receiving hundreds of emergency calls.

Review 57 (2020-05-21 - Rating: 5)
Had an amazing experience with CJ. He was extremely thorough, gave great explanations, and answered all my questions. I will definitely be using NCT plumbing in the future for all my plumbing needs.

Review 58 (2019-06-14 - Rating: 5)
The plumber was very knowledgeable and professional; he explained the problem and then repaired it. I gained a lot of confidence for this plumber, Paul Jaramillo, from this experience. Thank you for true service which is rare in this day and time.

Review 59 (2018-06-28 - Rating: 5)
NCT id always prompt and helpful when we have a service need. Their team is polite and knowledgeable and I am glad to have them on my side!

Review 60 (2019-05-30 - Rating: 5)
Excellent experience. Timely and professional. Thank you!

Review 61 (2021-09-02 - Rating: 5)
They were fantastic. Super responsive and honest.

Review 62 (2019-11-19 - Rating: 5)
I recommend this company did a great job

Review 63 (2018-07-13 - Rating: 5)
Best experience with a plumber I have ever had. Thank you Paul!

Review 64 (2019-01-31 - Rating: 5)
The technicians took the time to address all of my concerns and walked me through each step used to address my problems.