Schaal Plumbing, Heating and Cooling

Located in Johnston, Iowa

Address: 5670 NW Beaver Dr, Johnston, IA 50131, United States

Phone: +1 515-207-2272

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-02 - Rating: 5)
I had never used Schaal before this week. I had 3 of their electricians at my house this week. It was a great experience with each of them. Very professional in their conduct and personable. We had our old 100 amp breaker box updated to 200 amp, new outside meter box , disconnect switch and mast. Overall the quality of their work was great! They cleaned up everything when done and made sure that I was satisfied with the work. I would recommend Schaal to my friends and family for any repairs or updating .

Review 2 (2024-07-25 - Rating: 5)
Matthias and his co worker were great! They replaced the heating and AC unit as well as the water heater at my Dads condo. They arrived promptly, were very respectful of my Dads home, and worked quickly. They walked both my Dad and I through all the changes and cleaned up everything nicely, would never have known they were there. Would always recommend Schaal.

Review 3 (2024-08-13 - Rating: 5)
Benton, Dain , and Caleb came out to install a new AC and Furnace. Benton filled me in on some challenges outside that we resolved. They protected my floors were courteous and you could tell they enjoyed their job. Install looks great and my house already feels more comfortable!

Review 4 (2024-12-19 - Rating: 5)
My furnace had given out on me so I needed a new one fast due to the cold temperatures. A friend recommended calling Schaal and I am so glad I did. We were able to schedule a replacement on my next day off which was just a few days away. A few hours later, my new furnace was up and running. They took the time needed to go over the furnace including the filter inside and the Smart Thermostat functions. From my first call to them up to when the guys left with my old furnace, every one was very polite, open, and honest with me. I will definitely be recommending them to anyone one in need of their services.

Review 5 (2025-01-02 - Rating: 5)
We are extremely satisfied with the professionalism of all the staff at Schaal Plumbing, Heating, and Cooling. We had a new furnace and air conditioner installed and this crew is definitely the company to call for a complete HVAC System plus they also offer electrical services to complete your upgrades with one phone call. A big benefit with using this company is they send you a picture and description of the Schaal Staff that will be arriving at your home and they arrive on time. We highly recommend this company.

Review 6 (2024-12-06 - Rating: 5)
Highly recommended. Great at responding to an urgent situation. We are safe and warm. Their rates worked for even retirees like us. Technician explained everything and talked with us. Great teacher and experienced individual.Perfect respectful guy and personable. Very cool and greatly recommended. When Spring comes we’ll be able to be ready for whatever Iowa dishes out because he will return to service the cooling system. ******

Review 7 (2024-09-06 - Rating: 5)
Outstanding. Professional and personable. Very competent. Answered all my questions and did a superb job on the install and clean-up. we are very pleased with our new Carrier and water heater. Thanks again Micheal.

Review 8 (2024-12-19 - Rating: 5)
Brandon H. recently left my home after thoroughly servicing our furnace. Not only was he comprehensive with his workmanship - he also extends a positive and caring demeanor to his client base. Thanks Brandon and Schaal for excellent service and customer focus. Hats off also to the representatives who answer the Schaal customer service line. All of you are second-to-none. You just earned a new customer! Merry Christmas yall!

Review 9 (2024-12-31 - Rating: 5)
John was able to respond to our furnace call very quickly and did a great job explaining what was happening with the furnace and why it was happening. He was personable and made it an all-around easy decision to sign up for the membership plan to continue working with Schaal in the future. Thank you!

Review 10 (2024-07-16 - Rating: 5)
Brayton and Carson were amazing! John, my sales advisor, came on a Sunday without any working in my home and on a 97 degree day to get me all set up for a new system. He was so patient and helpful and sat in my living room and house for a few hours sweating but making sure I didn’t have any reservations. The respect they show you, your home, and the installation was beyond my expectations. I love the company texting photos of the person coming to you and calling before arrival….I could go on and on. Thank you for taking such good care of me this weekend and today! The best.

Review 11 (2024-12-30 - Rating: 5)
Our furnace went out late on a Saturday night. We attend church with one of the plumbers from Schaal named TJ, and he recommended that we give their company a call. Sunday afternoon, Quinn had shown up to look at our furnace and quickly diagnosed the problem. The part came in a week later and Quinn came to install and had us up and running in no time! He was very friendly and was even great with my curious kids who kept asking him questions and bringing him toys while he was working.

Review 12 (2024-12-27 - Rating: 5)
Steve and his guys done a wonderful job, you guys are great.Very professional protected my wood floors. Left place very clean, answered all questions. Made sure I was comfortable using new thermostat and helped me setup on my phone.

Review 13 (2024-12-29 - Rating: 5)
Cooper who installed a new State water heater in our home on a Saturday was courteous, thorough, and completed the work in reasonable time. He cleaned up the work area with a power vac.The entire process with Schaal was great in getting the install done on Saturday for me after I called them at 10AM that morning.

Review 14 (2024-11-10 - Rating: 5)
Graham and Zach were great! Quick install, courteous, clean! Jesse was excellent at working around our crazy schedule and taking the time to explain everything and answer all my questions. He is extremely knowledgeable and helped us get our install date moved up when an opening came available.

Review 15 (2024-12-07 - Rating: 5)
Schaal installers were very professional and pleasant. They took the time to explain how to operate and care for the unit we had installed. Schaal was also very competitive in pricing for the exact same product compared to other companies in the area. I would definitely recommend!

Review 16 (2024-07-09 - Rating: 5)
First time with Schaal - they were very considerate, quick, and professional.We needed our outside AC unit replaced. We had a quote and a new unit installed, all within 3 days of the initial call. Steve was very informative and covered any questions we had.Thanks for keeping us cool!

Review 17 (2024-06-22 - Rating: 5)
Schaal was wonderful from getting the estimate to installation. They have such dedicated and knowledgeable HVAC staff! They take the time to explain everything from options, to financing, to installation. Top notch service provided and I LOVE my new system. Chris, Michael & Hunter…I am so thankful for your expertise, hard work, & dedication to your clients! If you are looking for HVAC services…they aren’t lying when they say…“Call Schaal, Y’all!” You will be taken care of!

Review 18 (2024-12-31 - Rating: 5)
My kitchen sink drain water flow well and no more bad smell. Feel so clean and fresh . He was very skilled man. Highly recommend him. Thank you!

Review 19 (2025-01-02 - Rating: 5)
Sam came to do maintenance check on furnace. He asked if I was having any problems and I said everything was working fine. We went to basement and we looked at filter but looked good so didn’t need to change it. He started doing maintenance check. He found a cracked drain seal so wiped up water where leak was and ran to get the seal that was needed. He stayed an additional 15 minutes making sure it didn’t leak. I always enjoy visiting with Sam while he is here. I was happy Sam had seen the seal was broken and ran after part that was needed. I am a satisfied customer.

Review 20 (2024-11-30 - Rating: 5)
Andrew installed lighting through out our kitchen and corrected some unsafe electrical issues in our home. He arrived when he said, was so friendly and polite and did such a great job! Our kitchen lighting is so much better! If you want a professional , friendly, punctual electrician who gets the job done correctly this is your guy. We will always recommend this company to our friends and family as well as use this business ourselves if any other electrical needs arise.

Review 21 (2024-11-13 - Rating: 5)
Bode was able to find an area of improvement on the heating system and fix it quickly. He also went above and beyond by serving an outdoor portion of the system even though it was raining out. His hard work and good service was appreciated. Bode has extensive knowledge in his area of work and you can tell he cares about his customers.

Review 22 (2024-10-23 - Rating: 5)
This was a very good experience in every way. From scheduling a quote, to final install of AC unit and water heater. Schaal sent us a photo by e-mail of the person doing the quote and the installers before they arrived so we would know who was showing up. Everyone arrived when they were supposed to and were very friendly and knowledgeable. They were thorough and answered any questions we had. Installers wasted no time and cleaned everything up after they finished. Overall it was one of the best experiences we have had with home services! Would highly recommend!

Review 23 (2024-09-24 - Rating: 5)
Honestly 5 star is not enough! These guys deserve 100 stars for their service. They worked us in very last minute and did such amazing work. They answered any and all questions. Even their boss joined in on the work. Hands down best customer service and service received. These are your guys if you’re looking to have work done. Super friendly and overall great workers!

Review 24 (2024-11-12 - Rating: 5)
We had new HVAC systems and water heater installed today by Schaal technicians Michael Lloyd and Dan S. and we could not be more pleased with the results. Both of these guys were professional, caring, and meticulous in their processes. They truly went the extra mile to ensure that we had the best experience and outcomes. Covered everything and used creative means to minimize any structural impact. We can already tell a big difference in both comfort level and air quality. Thanks to all the Schaal folks who helped us with these home improvements!

Review 25 (2024-08-14 - Rating: 5)
This was my first call to Schaal and the entire experience was fantastic. The office staff scheduling was quick and easy. The technician was incredible- a real professional and very personable. He quickly diagnosed the problem and took corrective action. He took time to explain to me (I know zero about plumbing) what was wrong and how it was corrected. However, most importantly he made certain that I was satisfied with the outcome and comfortable with the process. I would definitely want him representing my company to new customers👍🏆

Review 26 (2024-11-27 - Rating: 5)
Vaughn provided outstanding service when he repaired our heater. He was quick, efficient, and extremely knowledgeable, taking the time to explain everything clearly. His professionalism and expertise were greatly appreciated. Highly recommend Vaughn for any heating issues!

Review 27 (2024-12-06 - Rating: 5)
Wonderful customer service!! Josh was able resolve a unique and challenging issue we had with our in-floor heating. His diligence and professionalism were second to none. We would highly recommend Schaal. Thanks again Josh!!

Review 28 (2024-12-18 - Rating: 5)
Matt was very knowledgeable installing a new furnace and AC in my home. He did a great job explaining the install process and going over everything when they were done. I would highly recommend.

Review 29 (2024-12-20 - Rating: 5)
A great experience with Schaal. Jonathan came for plumbing issues and Quinn for HVAC. They know their specialty, and explained everything to me what they were doing. Great reps of Schaal plumbing. I signed up for their annual check-up program for both systems.

Review 30 (2025-01-03 - Rating: 5)
Everyone I worked with at Schall was amazing!!A thank you to Benton, Chaz and Long!! Long for quickly assessing the problem and Chaz for providing an unbiased system solution for our home.We sincerely appreciate all that Benton had to do during the installation and keeping us informed as to the progress.We couldn’t have been more pleased with everyone and everything!!

Review 31 (2024-09-20 - Rating: 5)
We had a new furnace and AC installed and the process couldn’t have been more smooth. From the time that Brayton arrived to the time he wrapped up was about 4 hours. Very professional in explaining all the work that was done and how our new system works including going over functions of new thermostat and app available to use on my phone. They did a great job, I would highly recommend!!

Review 32 (2024-12-05 - Rating: 5)
My experience with Schaal heating and cooling was the best ever! My tech Joe Voinovich Was the most knowledgeable, nicest, Patient person I have ever met!He was very thorough and explained everything he was doing! I would greatly recommend Schaal Heating & Cooling to Everyone!!

Review 33 (2024-12-03 - Rating: 5)
Every step of the way...from the first appointment to installation of our new furnace was exceptional. Thanks to everyone involved...what a great experience under the circumstances! I would recommend these guys if ever needed in the future. THANKS!

Review 34 (2024-12-21 - Rating: 5)
Andrew a few weeks ago did an electrical inspection of our townhome. Most things were good and up to code. He did recommend a whole house surge protector and some grounding wires. He came back a few days ago and brought our home up to code. Was very personable and professional.

Review 35 (2024-12-28 - Rating: 5)
Called at 8:30 am and by 12:30 had a new hot water heater installed.. Chad and Carter did a great job. Even had to move the furnace temporarily to fit the water heater in…

Review 36 (2024-11-11 - Rating: 5)
Jordan Voss and his co-worker are Very professional!! Always begins with a smile on his face and explains all steps and invites questions. I can’t talk this man up enough that his work cant speak for itself. Thank you so much for making this an easy effortless process. 🙂🙂

Review 37 (2024-09-27 - Rating: 5)
Everyone was very professional and I loved how well they worked with me and treated me like a valued customer instead of just another person they can take advantage of in regards to cost. I thought the Schaal staff was EXCEPTIONAL in regards to how fast they completed their job and like I said before I REALLY loved how I was treated. I WILL use your services again in the future. Thanks for everything Schaal Heating and Cooling! :)

Review 38 (2024-03-22 - Rating: 5)
Marcus and Dain are some of the best guys to work with! They showed up Monday and didn’t waste anytime putting the new HVAC system in along with all new duct work in the basement. 2 of the best techs around! 10/10 recommend Schaal for any of you HVAC needs. Tim was also very helpful in the beginning stages of figuring out what we needed to make our home as comfortable and efficient as possible. Great work guys!

Review 39 (2024-11-29 - Rating: 5)
Both service technicians were very professional and courteous. They arrived when they said they would and after introductions and asked if I had questions went to work and installed the new furnace and air conditioner. Benton then helped me program my thermostat on to phone app and walked through the system with me. Very nice technicians.

Review 40 (2024-12-19 - Rating: 5)
Brandon Miller was very thorough in his review and assessment of my heating system and furnace. Along with his verbal review, he had taken lots of photos to show various conditions. Brandon did a great job!

Review 41 (2024-12-03 - Rating: 5)
Schaal Customer Service got my appointment scheduled quickly and offered multiple times to get my appointment set, even though I called after normal business hours. Sam (tech) did a great job of explaining my issues, giving multiple plans for repair, then completing the repair quickly. Great job Schaal and Sam for getting my AC working!Update: I have an older system, and another repair was needed, this time on the furnace. The Schaal team got the repair done quickly. Thanks again team for the work!

Review 42 (2024-11-22 - Rating: 5)
Jordan Voss was here today at the house to clean the vents and did such a nice job. They kept the doors closed. They were cautious of the carpet and they kept me updated on everything they were doing. They always do such a nice job...... I am not much on recommending companies because you never know what kind of job theyre going to do for someone else, but I will always recommend these guys. They have always proven to do 100% what they say theyre going to do. Once again, thank you for doing an amazing job.

Review 43 (2024-08-11 - Rating: 5)
Joe was great! He came quickly on a late Saturday afternoon after we got home from vacation to find our AC not working. He stayed as long as it took to diagnose, fix, and confirm everything was working properly. He was very detailed and provided us with all the information, including pictures. Would definitely recommend Joe on any service call!

Review 44 (2024-10-04 - Rating: 5)
Called on Monday for some non-emergency work and some quotes on replacement water heater. Met them on Thursday. They had availability on Wednesday, but my schedule did not. Awesome quality and incredibly professional technicians. Up front and honest about pricing and quotes were very well explained and thorough. I would highly recommend.

Review 45 (2024-11-26 - Rating: 5)
Sam was phenomenal!! He was so kind and patient while explaining everything to us. He is a super nice person and thorough in his inspection. VERY happy!

Review 46 (2024-12-01 - Rating: 5)
Super happy with how timely and professional the crew was both diagnosing and ultimately installing our new system. Our 44 yr old furnace decided to die the morning after thanksgiving and in one day the new equipment was installed. Very impressed with the quality and professionalism.

Review 47 (2024-12-27 - Rating: 5)
I am so glad I called Schaal for plumbing and electrical service! They provide expert service and personnel are friendly and caring. I felt like they went out of their way to provide prompt service and Im so happy with the outcomes!

Review 48 (2024-11-14 - Rating: 4)
A little pricey at $3.5k for a 50 gallon hot water heater. But they did it same day and Tyler was a professional and respectful person that did a great job. Now to take a hot shower…😎

Review 49 (2024-10-23 - Rating: 5)
First experience with Schaal plumbing and their plumber Jonathon. Jonathon was very professional and did exceptional work. He replaced both of our outside hose bibs with out any issues. I can highly recommend Jonathon for any of your plumbing needs!

Review 50 (2024-12-04 - Rating: 5)
Was pleasantly surprised by the prompt service call from Schaal and the efficient handling of our Plumbing problem. Chad took the time to explain the issues and provide responses to our plumbing questions, including recommendations on possible options for our faucet leak and hard water issues. Good job Schaal!

Review 51 (2024-11-13 - Rating: 5)
We had a furnace that was malfunctioning. The office staff was very friendly and helped get us scheduled with a technician. Sam came prepared and was able to diagnose what was wrong. He was very knowledgeable and explained everything he needed to do. The repair was completed in a timely manner. We would highly recommend Schaal Plumbing, Heating and Cooling!

Review 52 (2024-11-26 - Rating: 5)
Sam was great to work with! Very patient and thorough when walking us through all the options we had to fix our air flow issue on our 2nd story. He figured out the problem and presented us with great options. He didnt rush us at all and answered all our questions.Then Brayton who came out to install our new furnace was just as amazing! His communication was top notch, as he explained all they would do and after, walked us through all they did and how to work our new unit, as well as helping set up an app to control the system.Again, he never made us feel rushed!

Review 53 (2024-07-11 - Rating: 5)
Graham and Zach arrived promptly at 8am this morning and went right to work. Quickly and efficiently they dismantled my old furnace carried it out and installed the new furnace, they did a lot of repairs to old lines, showed me pictures of my air ducts and signed me up to get them cleaned. They also told me the advantages of the blue light system and I bought that also! Then they went on to install my new air conditioner. They did a fantastic job, cleaned everything up and I couldn’t be more pleased! The whole experience with Schaal has been easy, fast, and reasonable. I am a Gold customer and am glad I signed up. They also installed my new thermostat and showed me how to use it and the mobile app! I believe they are the best!

Review 54 (2024-05-31 - Rating: 5)
Matthew and Zach were great. Very professional and informative. Installation went smoothly and they took time to tell me about the new system and made sure all my questions were answered.

Review 55 (2024-08-29 - Rating: 5)
We were very pleased on how quickly Schaal was able to get us in and taken care of within 4 hours of me calling. Joe did a great job and provided an estimate up front. It was really nice getting an email and text w/ Joes picture to pass on to my wife, who was working from home that day so she knew who to be expecting. Very impressed overall w/ Schaal! First time weve used them, but wont be the last.....well hopefully the last if you know what I mean, but I doubt it! LOL Thanks Schaal and Joe!

Review 56 (2024-12-20 - Rating: 5)
Kyle was prompt, courteous and very knowledgeable. He identified solutions and helped me understand how various electrical outlets were connected. He also efficiently installed a new light fixture.

Review 57 (2024-08-16 - Rating: 5)
Very professional and they did a wonderful jobwith the install. I couldnt be happier!

Review 58 (2024-12-09 - Rating: 5)
Tim was amazing! Very informative on what I needed to get done with my furnace. Very helpful on the knowledge of it all explaining it to me and the problem. If you need something, hes your guy!

Review 59 (2024-05-15 - Rating: 5)
I wanted to thank Schaal for helping me with my first AC unit purchase/install. They were fast friendly a very knowledgeable of every question I had asked. I had three estimators from three different HVAC companies and none of them more as friendly or took the time to go through the process so very grateful for Schaal helping me through every step of the process plus they were able to price match, which is awesome.

Review 60 (2024-08-29 - Rating: 5)
Andrew Georgopoulos was outstanding! If we could give him 10 stars we would. He was professional, timely, and thorough with his electrical inspection and work done. Schaal has consistently given us quality services through the years and why we remain loyal customers. Dont hesitate to reach out to them for any plumbing, heating, cooling or electrical work! Thanks again Andrew.

Review 61 (2024-11-26 - Rating: 5)
Wyatt did an excellent job, talking us through the entire process. We purchased a new water heater, weve also purchased heating/cooling. Very reputable company, we will continue to go through Schaal in the future!

Review 62 (2024-08-28 - Rating: 5)
I was completely impressed with Zachs professionalism and nice friendly customer service. He thoroughly checked my broken A/C and explained what needed to be done to fix it. He fixed it quickly and got my A/C running again. Luckily he came out the same day I called because it was going to be a very hot weekend. I would absolutely encourage everyone to make sure Schaal is your first choice when looking for any heating and cooling repairs and hopefully youll get Zach!

Review 63 (2024-08-04 - Rating: 5)
Great company, and great guy! Cody was professional, knowledgeable, and thorough. AC went out Friday afternoon and the quickest available appointment was originally the following Monday. The scheduler said someone would contact us within 24/48 hours if they could do it sooner, and that’s precisely what happened. Within 24 hours, Cody came out and had us up and running within 15 minutes. He then went and checked the entire system- After he already discovered the issue. Very personable guy who knows his stuff. This is by far the best company I’ve dealt with, and it’s obvious that customer service is a priority.

Review 64 (2024-02-26 - Rating: 5)
We hired Schaal to install a bathroom and small bar in our basement. They were did an amazing job, were professional and pleasant to work with. They helped us determine the best layout for functionality and use of the space. We are extremely happy with the results and are already thinking about our next project. Thank you, Schaal!

Review 65 (2024-08-28 - Rating: 5)
I have nothing but good to say about Schaal Plumbing, Heating and Cooling as Ive been using their service for several years and have never had nothing but good, professional and friendly techs! Zach was our tech today and was very nice, professional and knowledgeable and after working a long day, he came in the evening and still spent a lot of time explaining what he was going to do and what we may need to do in the future to prevent anything from going bad as well!! Good help is hard to get and always appreciated I would highly recommend Schaal yall!!

Review 66 (2024-12-19 - Rating: 5)
On time . Cordial. Efficient. Cleaned up work area. Finished hours ahead of estimated install time. Explained functions of new furnace, A.C., monoxide detector & thermostat. I will use Schaal in the future.

Review 67 (2024-09-23 - Rating: 5)
Micheal and Dan were very professional during the install of our new system. Micheal answered every question I had about the new system and they both did a great job with the install. Schaal will definitely be our first call going forward!

Review 68 (2024-11-24 - Rating: 5)
Wyatt and Jonathan arrived on time and completed the job in the timeframe I was told it should take. They removed my old water heater and installed my new tankless unit and left everything neat and tidy upon completion. Wyatt walked me through the basic operation and answered my questions. They did a great job and were very professional. Highly recommend!

Review 69 (2024-10-15 - Rating: 5)
Matt was great. Very friendly and professional. In addition to the inspection, I asked him to evaluate our return air situation in the basement. Had a great suggestion on how to improve it and actually install the improvement same day!

Review 70 (2024-10-31 - Rating: 5)
Chris, Graham, and Zach were wonderful. They were all very friendly and answered all of my questions and concerns. They walked me through the process of getting a new furnace and were out the next day to install it. I can’t recommend them enough. If you need any HVAC needs, give a call to Schaal y’all.

Review 71 (2024-08-25 - Rating: 5)
Kyle was awesome. A/C stopped working on a 94 degree Sunday, and he came out to fix it. Explained the entire system to me and diagnosed/fixed it on the spot. He made our experience with Schaal a positive one. Would highly recommend him to anyone in need.

Review 72 (2024-12-20 - Rating: 5)
Jason was super friendly, very knowledgable and clearly explained the results of my furnace tune-up and what the numbers meant. Extremely satisfied and appreciate his professionalism and knowledge.

Review 73 (2024-11-25 - Rating: 5)
Bode was great to work with! He was on time, very friendly and explained everything he was doing to fix our furnace and get our heat back on! I highly recommend Bode Cox.

Review 74 (2024-07-23 - Rating: 5)
We had a great experience with Scott from Schaal! They had openings so we could schedule quickly from when we noticed the problem. The company was great about communicating to confirm our appointment and let us know when our technician was close to arriving. Scott was very quickly to assess the situation, quote us for the work, and complete it the same day! Scott did great work, and we also appreciate that Schaal’s stands by the work with a one year warranty.

Review 75 (2024-08-19 - Rating: 5)
We couldnt have had a better experience with Schaal. Everyone we interacted with was professional, thorough, knowledgeable, patient, and friendly. Chris was very helpful in choosing a new HVAC and made sure we were getting exactly what we needed, and Matthias did a great job with the installation. Thank you!

Review 76 (2024-09-12 - Rating: 5)
Another successful fall inspection of my furnace. Brandon was very thorough with the inspection, including multiple pictures of the various major furnace parts. I especially appreciated the time he spent closely inspecting for areas that could leak deadly gases. I feel very confident that my furnace is in good working order and safe to operate. Thank you Brandon!

Review 77 (2024-10-23 - Rating: 5)
We were so pleased with Garths professionalism and his attention to our wishes. He is a nice gentleman and it was a pleasure to have him doing the work. He explained the procedures and the result was exactly as we wished.

Review 78 (2024-10-25 - Rating: 5)
Joseph Arellanes did an excellent job when doing a furnace check up on the furnace installed six months ago. As expected the furnace was working great. He was personable, caring, and polite. His work was efficient and professional. Thank you Schaal for providing quality products and well trained, prepared service technicians.Karen Pregon

Review 79 (2024-08-01 - Rating: 5)
Nate did a great job fixing my sink, and he was very patient with Mia Rosa trying to be his assistant.

Review 80 (2024-10-16 - Rating: 5)
Sam was great. He was down to earth, extremely professional, and possess excellent diagnostic skills. There are several HVAC companies out there to choose from, but Sam has made a repeat customer out of me. I hope he is the one who shows up the next time I call.

Review 81 (2024-09-03 - Rating: 5)
With the job completed and its only been a hour since then. The job was done within 2 hours and the gentleman that were here were professionally polite and answered all questions with no problem. They explained what they were going to do and went over the pre installation before beginning. Ask if I had questions ( had a couple) then they began their work. Seemed like everything went smoothly. They went over their work and showed me what they did and said I should have no more problems with leaking water. They placed condensation pump by water heater and said it should not be in the way if I needed to replace the water heater at some point in the future. Showed me where the tubing was run through from the mechanical room to the floor drain in the wash room. I think they did a great job and covered all details that needed addressed. Thank you

Review 82 (2024-10-17 - Rating: 5)
Scott was great! Super friendly. Very timely he explained everything in great depth and we figured out what my next steps should be. Very happy with him

Review 83 (2024-08-13 - Rating: 5)
Garth C came to the house today to fix a leaky valve after first reviewing the problem last week. Friendly, approachable, professional, trustworthy, and thorough. He had to work quickly because of my tight schedule, but he didn’t miss a beat. So impressed with this company and the employees I’ve talked to and met. They are easygoing and accommodating. So glad I can call on them when I need to!!

Review 84 (2024-08-20 - Rating: 5)
Called Schaal yall and they delivered. I knew I needed a water softener as our water to the house was causing issues with toilets. I was quoted very high from other companies, but Johnathan with Schaal came out and got me at the price I wanted and installed the same day. I love it. Thank you Schaal.

Review 85 (2024-09-24 - Rating: 5)
Joe and Cooper were at our home to replace valves on our main supply line in bad condition, cutoffs for two bathrooms that would not turn off, and a leaking shower valve. There was also a question if the curb valve would even turn off, given it (and all the other valves) hadnt been used in nearly 30 years, and West DesMoines water is notoriously hard on plumbing. It did work, and the replacement work was quickly and professionally done. Joe was careful to explain his work, the risks given the age of the valves, and to ensure we understood costs before any work started. I am very satisfied with their work and would recommend them to my friends.

Review 86 (2024-12-11 - Rating: 5)
Drake was professional and polite. He did a great job listening and also explaining. I am happy with his work on my furnace and humidifier.

Review 87 (2024-07-18 - Rating: 5)
We love our furnace, A/C unit from Schaal. We pay a monthly fee to have them come out and service our unit twice a year. Brandon is an amazing technician. He always shows us pictures and educates us about our system. We appreciate his knowledge and patients. As we learn more about our system. We highly recommend Brandon and Schaal.

Review 88 (2025-01-07 - Rating: 5)
The crew did an outstanding job, even putting the stuff that I had taken out from under the sink and the adjacent cupboard. Very professional and detail oriented.

Review 89 (2024-12-06 - Rating: 5)
I was very impressed with my tech, Jackson. He explained everything to me. I would like him for all my service every six months. This young man needs a raise. Thank you, Cindy Hommer!

Review 90 (2024-08-09 - Rating: 5)
Cody was great! Super friendly, knowledgable and approachable. He took the time to thoroughly troubleshoot the issue from every angle and was an excellent communicator in relaying things in easy-to-understand terms. This has been a consistent experience with the folks at Schaal. It’s much appreciated.

Review 91 (2024-08-07 - Rating: 5)
Graham and Zach installed a full HVAC and water heater today, and it was an excellent experience. They made sure to walk me through the process, and the gave me updates throughout. They did a great job with the installation and offered suggestions and instructions on how to make the system run as well as possible. Lastly, they did a great job cleaning up after themselves, as it was actually cleaner when they left than when they got here! Thanks!

Review 92 (2024-07-26 - Rating: 5)
Bryce and Cody and Dan were absolutely wonderful to work with. Thank you so much for your hard work! These men were very knowledgeable in their field! They explained everything very well! They took extra steps not to damage or scuff anything in the house. I would recommend Schaal to everyone!

Review 93 (2024-09-03 - Rating: 5)
Graham, Zach and Caleb did a super job replacing my HVAC and hot water heater in just a few hours. They are friendly and hard working. I couldn’t be happier with the installation.Chris was super helpful getting the requirements for my house and giving me a reasonable quote for top of the line equipment. I highly recommend Schaal!

Review 94 (2024-10-11 - Rating: 5)
Michael Lloyd and his team did a wonderful job yesterday installing our new furnace/A/C unit. So professional and detailed.Schaal is such a dependable and stellar company.

Review 95 (2024-09-23 - Rating: 5)
Jackson was polite and did a great job checking our furnace plus he cleaned up after himself. We were pleased with her service and also very happy to hear about the additional benefits that will be included in our maintenance agreement.

Review 96 (2024-08-08 - Rating: 5)
Jacob and his team completed our furnace and ac install in one day and provided exceptional service . We have 2 units in our home so this was a big project: Jacob kept us informed at all times, completed education at the end regarding our new systems , and cleaned everything up better than what he started with. Would highly recommend this company and this service provider.

Review 97 (2024-12-04 - Rating: 5)
Thank you, Zach, for for such a thorough inspection and cleaning. Great to have the furnace in top shape. Also appreciated your tip about the annual inspection plan. You do your company proud.

Review 98 (2024-09-28 - Rating: 5)
The Schall team did a great job. Rachel was meticulous and detailed. She is knowledgeable in her skill and expertise, friendly and brought ideas to the project to match the design we wanted. I wouldn’t change a thing.

Review 99 (2024-08-30 - Rating: 5)
Technician Drake arrived at the earliest point of the appointment range, quickly completed the service check, scheduled our next service appointment and was on his way. Great job, Drake! We appreciate that you answered our questions.

Review 100 (2024-11-18 - Rating: 5)
From my first contact with Schaal thru the completion of installation of new Heat Pump , AC and water heater everything was top notch. The Techs, sales people and office staff were all awesome.

Review 101 (2024-11-27 - Rating: 5)
Excellent experience. Vaughn was polite, knowledgeable and had my best interest in mind. I need look no further for a compitant reliable HVAC provider. Highly recommend!

Review 102 (2024-09-04 - Rating: 5)
They showed up early and finshed in a decent time. They were good with our children. They very awesome with the communication on what was being done. The install went smoothly. Very friendly and helpful with setup and everything.

Review 103 (2024-09-25 - Rating: 5)
Grershom and Tristan did great job replacing our stop box and isolation valve. They were professional, courteous and answered all my questions. They were also able to save a couple of my bushes by digging carefully.

Review 104 (2024-09-25 - Rating: 5)
Scott Ault did a superb job removing and rebuilding all water pipes/connections for my kitchen sink plus new faucet & disposal. No mess. Left area spotless. Great young man, experienced and professional! Highly recommend!

Review 105 (2024-10-18 - Rating: 5)
Five stars. Benton and Mathias did a great job on the install of our new furnace and ac unit. Both are polite, courteous, friendly, and professional. Explained the process to us, showed us how to operate the new WiFi thermostat, answered all of our questions, the install went very well and in a short time. Thank you guys.

Review 106 (2024-09-05 - Rating: 5)
Jackson Reder was here for routine maintenance on a day when I had a meeting scheduled on zoom. He was able to arrive early so we could visit before my meeting. He performed the needed maintenance and clearly answered my questions. I really appreciated the way the office and the technican worked together to make this appointment convenient for me. The technicians from Schaal have always been of the highest caliber as is Jackson. Thank you!

Review 107 (2024-12-12 - Rating: 5)
Jackson was our technician. He did an excellent !!’ job solving the problem. He is friendly, courteous, hardworking, and very knowledgeable. We’d like to have him each time!

Review 108 (2024-11-21 - Rating: 5)
I have trusted Schaal to be my HVAC company for several years. I will continue to do so. Today, I had Kash H. as my technician for my furnace check. I have already scheduled him for my AC check in June, 2025. I know a trusted technician when I see one. Thank you Schaal for hiring people like Kash! I was very pleased with everything.

Review 109 (2023-03-07 - Rating: 4)
Update: after the service manager got a hold of me, he himself came out and remedied the issues that I had. It’s sad. I had to resort to this I’m not one to complain except for when things are wrong. I’ve updated my star rating for them because he actually came took his time and did everything right. Thanks for doing a standup job.Hired them to replace a water heater. There was a new apprentice learning the job, which is fine. Everybody has to learn. But as a construction manager, I asked them to make sure that they shimmed it to make it level and that really did not happen. I like to be thorough and have things plum level in Square. This is definitely not level. Also, it would’ve been nice if they had cleaned up.

Review 110 (2024-12-06 - Rating: 5)
We had our 112 year-old water line replaced this week. Gershom, Luke, Tristan, TJ Hodge and Cade were the best team ever. Our job turned into a massive undertaking but they were honest, patient, respectful and kind throughout the process. The weather was horrible but they never complained. I cannot say enough good things about Schaal and the team that worked so hard and completed a difficult job in difficult conditions and gave us a new water line with great water pressure. So appreciative and thankful for them! Highly, highly recommend!

Review 111 (2024-11-21 - Rating: 5)
Matt B. and Chris S. went above and beyond while providing HVAC services. I have learned more from having Schaal come out than from any HVAC professional I have used prior.While providing estimates, Chris presented me with multiple solutions to difference concerns including temperature issues in my sons room and facing issues with mold and allergens. During my annual maintenance on my furnace, Matt gave me some great tips and presented me with advice on different routes I could take with furnace issues.After talking with both, I have found value in having Aeroseal and duct cleaning completed as well as installing a UV and ozone system to address air quality causing mold and respiratory issues.If you want friendly people who are extremely knowledgeable and willing to spend the time to educate you, Schaal is the way to go.

Review 112 (2024-09-19 - Rating: 5)
I have been very happy with our experience with Schaal. From coming to provide a quote and getting the project completely, everyone has been kind, professional, with great communication. I would cal them again for future needs.

Review 113 (2024-09-30 - Rating: 5)
Jackson was our service person today who came to provide routine service checkup and he went above and beyond!! He took the time to make sure everything was running correctly and explained options to help our equipment run even better!! Thank you for the excellent customer service Jackson!!!

Review 114 (2024-09-05 - Rating: 5)
Based on all the positive reviews I read before I called, I knew that I would be happy with the service that I got, and I certainly am. Marcus, Dain, Joe, and Drake did a great job of providing me with exactly what I needed. They were all very professional and courteous.

Review 115 (2024-10-01 - Rating: 5)
Joe Voinovich provided informative & excellent care to my air conditioning problems. He explained everything to me while he fixed the problem and he was very courteous and intelligent. I would recommend Joe & Schaal Plumbing Heating & Cooling to everyone! I was extremely impressed with the service visit.Thank you,Penni Norman

Review 116 (2024-09-18 - Rating: 5)
David Starr was great to work with, very polite and respectful of our home. He listened to our concerns, got to work and included us in every step. David showed us while explaining what the issues were and made sure we understood all of our options.

Review 117 (2024-08-26 - Rating: 5)
Chad was very professional, knowledgeable and friendly. He assessed the problem, gave us an estimate and answered all our questions. Then he fixed the problem and cleaned up after himself. Highly impressed with his knowledge and patience with all of our questions. We will definitely be requesting him in the future.

Review 118 (2024-10-26 - Rating: 5)
Matt did a great job at walking me through what to expect on the work being done. Matt was able to complete ductwork in several rooms for our basement finish project. He gave recommendations used if it were my home mentality to get a great result.

Review 119 (2024-11-21 - Rating: 5)
Scott was very friendly and knowledgeable. Fixed my faucet easily and was great at explaining their membership program of which I am now a member.

Review 120 (2024-09-18 - Rating: 5)
Jonathon Van was very polite, determined to understand my situation and do the job according to my expectation. I was pleased w the results. I hope he gets paid adequately from the large some Schaal Plumbing charged.

Review 121 (2024-10-07 - Rating: 5)
Brandon was polite, personable and efficient. He explained the process he used and what he found in both the A/C and furnace and shared pictures of the areas he checked. He was very respectful of me and my property. I highly recommend him and Schaal Plumbing, Heating and Cooling.

Review 122 (2024-09-11 - Rating: 5)
Matthias and Zack did an awesome job installing our new air conditioning unit and furnace. They were polite and hard working throughout the whole process. They even had to stay until another service person came to replace a default part from the factory.

Review 123 (2023-11-21 - Rating: 5)
This was a smooth, easy experience from start to finish. It all started with Comfort Consultant Chris Serck explaining the system options that were best for my home and needs and thoroughly explaining the timing and the install process. Graham Dawson and Zach Alger are expert installers; they were timely, efficient and cared for my home. Graham thoroughly explained my new comfort system and answered all my questions. Well done all around!

Review 124 (2024-10-28 - Rating: 5)
Graham & Zach were great. Provided details on the installation plan prior to starting and were able to answer any/all questions. Also gave a good walk through after completing installations.

Review 125 (2024-11-21 - Rating: 5)
Isaiah is extremely knowledgeable and will thoroughly explain any issues he has found. I found him to be very polite. I highly recommend him for your heating and cooling needs.

Review 126 (2024-08-12 - Rating: 5)
Used their services to remove and replace a sink while we were getting our new floors. They arrived in the specified window for both visits. Communicated very well and they ensured the sink was solid before leaving even though the previous installer didn’t install it properly and adjustments had to be made.

Review 127 (2024-10-16 - Rating: 5)
I am new to Schaal and couldn’t be happier with their services. Octavio did some plumbing for us and was wonderful and so was Tim. They took time to explain what they were doing, any issues that came up and options for fixing. I will be a customer for life!

Review 128 (2024-11-14 - Rating: 5)
Installed two-stage furnace. Technician Graham Dawson was very professional and courteous explaining every step of installation process. Very happy to choose Schaal for installation.

Review 129 (2024-09-28 - Rating: 5)
Colin arrived on right on time, as scheduled. We reviewed all the work that needed to be done. After scheduling this appointment I ended up with a bit of a time crunch for that day. But Colin worked diligently the entire day without a break, in order toget the work done in time. I am extremely pleased with the work and will definitely recommend Schall electrical services to all my friends and family.

Review 130 (2024-07-19 - Rating: 5)
Micheal and his team came to install new furnace, air conditioner and water heater today. They were amazing! Very knowledgeable, informative and efficient. They cleaned everything up like they were never here! We were very impressed and would highly recommend Schaal. Hands down, best service.

Review 131 (2024-10-25 - Rating: 5)
Tyler serviced an outlet spigot that was stuck in the closed position. We were fearful that it would be necessary to open the drywall but Tyler tried a less invasive technique which worked we are very satisfied. We will probably need further work in the future and will definitely ask for Tyler.

Review 132 (2024-11-24 - Rating: 5)
Had problems with our HVAC system, the tech that came to our house, Kash Helmers, is very pleasant and professional. I explained the problem we were having, he diagnosed the equipment. Then explained what he would need to do to fix the system and asked permission to proceed. After completing the service he provided pictures of the different components he had serviced. We appreciate the communication and information he provided.

Review 133 (2024-12-24 - Rating: 5)
Schall employees took the time to remove the paneling on our wall. They were careful removing it so that it can be reused. They cleaned up nicely after the job was finished.

Review 134 (2024-07-20 - Rating: 5)
Rachel was amazing. Her dedication and commitment to her work, the quality of her work and even cleaning up her work. Mass was amazing. Shes an awesome person, beautiful Carpenter and we are very grateful that we had her help us with our drywall needs.

Review 135 (2024-06-21 - Rating: 5)
My aircon and water heater both stopped working at the same time, so I called around to get a few bids for replacement and ultimately ended up going with Schaal. The experience working with them overall was great.First off, Matt B. came by to look at my current situation and was so courteous and professional! He was very knowledgable, and answered any questions I had regarding the process. My initial impression working with this company, and decision to go with them was largely due to my interaction with him.The day of install, I get a text around 7:30am stating that Jacob P. was en route for my 8am appointment. He and his teammate Nick arrived at 7:55. They confirmed I was getting a water heater and air conditioning replacement, I let them inside and they got right to it. Took them around 3.5 hours to get everything installed, and were completely wrapped up within 4 hours. They were also very courteous and professional, (and were nice to my 2 cats 😺). After installation was complete, I got a quick run-through of what was done, how to set up my thermostat, and a quick overview of what comes with my purchase (warranty, etc.). They also left my house clean in the area they worked.This was obviously a huge purchase and as someone who hadn’t dealt with these kinds of repairs/replacements, I feel very confident in my decision in choosing Schaal for this job. They were the highest priced bid out of the 4 places I checked, and I firmly believe I got what I paid for. Everyone was so helpful and kind. It’s clear that they all take pride in their work, and want it to be the best possible. I will continue doing business with them in the future for check ups, maintenance, emergencies, etc. I cannot recommend them enough. A huge THANK YOU to Matt, Jacob and Nick!

Review 136 (2024-10-12 - Rating: 5)
I don’t normally leave Google reviews but I wanted to make sure to leave a positive review for the excellent service I received from Garth Comer. Good customer service is hard to come by anymore and he came through. If I ever have any other plumbing needs, I will be calling Schaal. Thanks again, Garth!

Review 137 (2024-08-08 - Rating: 5)
Amazing service! Explained everything thoroughly and answered any questions that we had. Talked us through everything and gave us great estimates in a timely manner. Definitely would recommend to anyone! Thank you so much for helping us quickly.

Review 138 (2024-08-12 - Rating: 5)
Adam and his helper were extremely pleasant and polite and got right to work. It was a great experience. Very pleased with the work they did. Everything was done exactly as described it would be in a very timely manner. Well done!

Review 139 (2024-10-25 - Rating: 5)
100% recommend Tim Axtell with Schaal to tune up, repair and/or replace your heating and cooling system! He did a great job for us and is extremely knowledgeable! Thanks, Tim!

Review 140 (2025-01-02 - Rating: 5)
Cody was great! He was able to find the problem and fix it. The master bedroom upstairs in our 120 yr old home was not getting heat and we were concerned more about the coming need for air conditioning in summer. He also found something concerning with our vent for the water heater and recommended we have that looked at. I’m so glad he found it so we can follow up on that. Cody was very polite, very professional. And now the upstairs is ready for summer! Very happy!Had the follow up appointment with Schaal regarding the water heater vent holes in the flue and decided to have a new powered vent and new water heater installed for safety reasons as recommended by Schaal. Gershom and Jaden did a great job with removing and replacing the water heater, installing the new vent pipe with the fan going out through the basement wall, and sealing off the old draft vent pipe. They also checked in the house to make sure no sediment was blocking water flow before they left. And offered to stay to install new faucets if necessary but it wasn’t. They were friendly, professional , and hard working. Very pleased with Schaal’s technicians, knowledgeable and thorough. Again, recommend.Months later… We had several guys out yesterday to fix our failed sewer lines. We had Gershom, Tristen, David, estimator Cade, and manager TJ all working together to figure out the best solution for our 120 year old failed plumbing. They all worked hard, worked well together, and didn’t mind my many questions. Thanks to all of them we can rest assured the work they did is going to last. Would definitely recommend. And will call Schaal for any other house issues.With problems with drains in the second floor bathroom, Luke and Garth were able to replace the drain pipes quickly and neatly. Everything works well now and they did such a great job cleaning up afterward. Very happy with their work.

Review 141 (2024-08-05 - Rating: 5)
Technician Michael M. showed up promptly with a smile and a great attitude, diagnosed my issue quickly, fixed my problem and explained their rates. He didn’t try to sell me anything I didn’t need. Great 5 star service.Will definitely be the ones I call for my HVAC issues from now on..

Review 142 (2024-12-20 - Rating: 5)
Wyatt replaced our problematic sink faucet quickly and completely, and on the same day he came to initially evaluate the problem. As we have been with several household plumbing issues, we are once again pleased with Schall and the work they do.

Review 143 (2024-08-23 - Rating: 4)
2nd UPDATE - I was contacted about finishing the job and it was taken care of. I would use Schaal for another project since they are able to cover all parts of the job,UPDATE - there was a ceiling fan on order to finish the job. After a month of no contact I started calling to see about a time line, but never heard back. I called 3 times over the span of 3 weeks and was assured each time that I would hear back. The last call I made the employee said she was sending an email to the supervisors, but I never received a call back. I also tried to use the contact page on the website. They do good work, but don’t expect to hear back if there is an issue. Very frustrating!!We had Schaal in our condo repairing a leak from the bathroom above us. Rachel and Avian (sp?) were amazing! They communicated each step of the process, were so talented, and were careful in our home. I would definitely recommend them and would ask for them by name.

Review 144 (2024-10-17 - Rating: 5)
These guys were knowledgeable about the job they were doing! Bonus things are they were kind, polite, good listeners, explained their instillation well, they were timely and cleaned up after themselves. This was a great sales/instillation process for us!!!

Review 145 (2024-08-30 - Rating: 5)
Sam was very friendly and professional. He has been here two time and has been great both times. He has been very helpful and explained everything he would be doing and what he found that needed fixed.Thanks Sam!

Review 146 (2024-10-04 - Rating: 5)
Wyatt shared every step with me. Showed me costs of repair or replacement. He was very thorough with pictures and assessed wood under toilet to ensure area remained stable. He worked continuously as I sat and watched TV.

Review 147 (2024-12-04 - Rating: 5)
Tovar was really polite, informative and patient. Tried to get us deals when he could and took pictures to show us what he saw and did. Very good service!

Review 148 (2024-08-29 - Rating: 5)
Bode Cox was very nice and gave great service. Got my A/C backup and running within 15 minutes. I would recommend Schaal plumbing , heating and cooling to anyone

Review 149 (2024-11-14 - Rating: 5)
Friendly, thorough and very prompt.We are very happy with Schaals service. Joe not only knew what we needed and took care of it. He also told us everything he had done and what we should do in the future. So wonderful to deal with technician that takes pride in his work and care about his customers. Great job Joe!!!

Review 150 (2024-12-10 - Rating: 5)
Blake is great and now part of the family! We appreciate his professionalism, thoroughness and friendly personality! Thanks for all you do Blake!

Review 151 (2024-08-16 - Rating: 5)
Dan is a very polite and pleasant man. He moved around the house like a busy bee. He would ask about moving a piece of furniture before blasting ahead. He prepared us for some noise. It wasnt bad and again he was aware that he was performng a service in our home and didnt want us to have any surprises. We are please with the work doneand would recommend him if you need duct cleaning in your home. Thanks, Dan!

Review 152 (2024-10-01 - Rating: 5)
A great company to work with. The sales part was straightforward, transparent, and competitive. Installation was timely and done very well. I couldnt be any happier with my experience and system!

Review 153 (2024-09-24 - Rating: 5)
The technicians that come over every year to inspect our air conditioning and furnace are absolutely awesome! The guys that had to uninstall our units (that were ancient) were so polite, also! Also, the price was within our budget!

Review 154 (2024-09-29 - Rating: 5)
Garth was able to quickly identify the issue. He walked us through what the fix was, gave us a fair estimate. He was able to complete the repairs and cleaned up after. Very courteous and friendly.

Review 155 (2024-10-26 - Rating: 5)
We had a shower faucet handle fail where hotwater wouldnt engage. We scheduled on Thursday evening, a technician/plumber was out Friday morning. Jonathan advised it was the cartridge that had failed. He did great work, but more importantly he answered all the questions we had.

Review 156 (2024-11-26 - Rating: 5)
Tyler showed up on time, was very polite and explained my issue and laid out all my options. He fixed my plumping issue quickly and clean up before leaving!

Review 157 (2024-08-13 - Rating: 5)
Very pleased with the installation process. Received NEXT DAY service (thank you, Vern) for replacement of A/C, furnace and water heater. Mathius and Zack did an excellent job at completing all 3 components before 2:00 pm! Very neat and professional job. Mathius took plenty of time to explain everything before they left. All around good experience!

Review 158 (2024-07-18 - Rating: 5)
Brandon was a phenomenal guy. He was personable and kind, explained his diagnosis with perfect amount of detail, and answered my questions with honesty. A couple of my questions I wasn’t really surprised to hear, but he confirmed: the unit is in fact really old (28 years old), and he admitted that it’s time for a new unit, which I figured would eventually be the case. However, not once did I feel pressured to buy one. He provided me with realistic advice and options. This was my second experience with Schaal, and I have nothing but good things to say. Thanks Brandon for getting me by while we wait for the consultation to see what my options are!

Review 159 (2024-12-12 - Rating: 5)
Joe was prompt, courteous, competent, thorough, and took time to explain his work and answer all questions. We appreciate his service!

Review 160 (2024-08-05 - Rating: 5)
Zach Graves did an outstanding job! He was very courteous and explained the situation well! Id definitely recommend his and Schall to others. Love the text that came prior to his arrival with a photo and bio.

Review 161 (2025-01-08 - Rating: 5)
Excellent service. Thoroughly reviewed and well planned the project and done very efficiently. Highly recommended.

Review 162 (2024-06-11 - Rating: 5)
My experience with Schaal was very positive, from the people I spoke with over the phone, to Jesse when he came for the estimate and Steve and his partner who replaced the AC and furnace. I appreciated the way that my options were presented and explained, and that Steve took the time to make sure I was comfortable and confident with our new set up before he left. I had expected replacing both units to be much more unpleasant, but between their competitive pricing and how smoothly everything went on the day of installation Schaal made it as painless as possible.

Review 163 (2024-07-22 - Rating: 5)
Joe did a great job for us. From the start where he introduced himself and pit on the protective booties to the end where we agreed on the outcome and shook hands he was a professional. All through the frustrations of a tough job he exhibited patience and always asked for permission before proceeding. This kind of service will keep them at the top of our list for any plumbing need. Thank you Schaal for hiring great people like Joe.

Review 164 (2024-08-21 - Rating: 5)
Ive come to count on Sam, my technician, as my go to person for advice on my homes HVAC systems maintenance and expansion. Hes a good person who always wants the best for his client and Schaal. Impressive.

Review 165 (2024-08-13 - Rating: 5)
We were in need of a new HVAC system. Knowing this was an expensive endeavor, we shopped around for a reliable system as well as a trustworthy company to install it. Long story short, Schaal fit the requirements perfectly. We got one of the best heat pump systems, correctly sized for our home and installed by expert techs. Note, we had gone through the “estimate” procedures with other companies and they failed to do the calculations required to determine the correct size system. That’s an immediate failure. Chaz Machamer was the tech who came to us and did all the things necessary to correctly determine the size required for our home. He fully explained the process and our options, making the final decision quite easy for us. The installation was set up for a few days later. The installation team, comprised of Michael Lloyd and Dustin (I think, sorry) were on time, spread walking pads to protect the floors, and went to work. Michael took time to answer all my questions and even demonstrated how to correctly do some of the procedures a homeowner should periodically be doing. We especially like the wi-fi thermostat, which he walked us through using it. If these 2 guys ever took a break, it certainly wasn’t noticed by us. It seemed like they started working and didn’t stop until it was completed. Prior to leaving, they cleaned up all the areas they had been in and even hauled away the old HVAC system and its components. We’ll certainly be recommending Schaal to our friends and neighbors.

Review 166 (2024-07-18 - Rating: 5)
I just wanted to say thank you for the great service provided today by Benton and Dan. They came out to my home today to install a new HVAC system. The entire experience was great. Both of these gentleman were extremely polite, professional and clearly skilled at their craft. They were very neat and clean, prompt and efficient. The entire experience using Schaal has been fabulous. Chaz on the sales side was also extremely friendly, professional and very thorough. I would highly recommend this company to anyone looking to replace or service their HVAC system.

Review 167 (2024-10-02 - Rating: 5)
Plumbing functions increased 10 fold.Service techs were extremely knowledgeable, hardworking and thorough. They explained everything they were doing in detail. Answered any questions I had. They very respectful of my home and to my family. They kept me apprised of progress and each step they were taking in the process and how long it would take.

Review 168 (2024-12-06 - Rating: 5)
The Schaal tech did a great job explaining what he would do to service our furnace. He was very polite and knowledgeable.

Review 169 (2024-03-20 - Rating: 5)
Steve Beaver & Dain Harris were at my home for furnace, AC, water heater, + a few other upgrades a good portion of the day! Steve was particularly knowledgeable asking for my input as the installation progressed, great attitude, & offered advice! Lain not only installed my AC unit, but took it upon himself to dig up a weed tree growing behind my unit Id been meaning to for some time!Toward the end of the day, (Glad I ordered a BIG box of Krispy Kremes for the gentlemen working) Steve asked if 2 more installers could come help?? I welcomed Marcus & Zach to assist in the final steps!I couldnt be more pleased with the professionalism, respect for my home & Beaverdale neighborhood, & hard work of the Schaal team...I already have Schaal coming back for duct cleaning & disposal/sink replacement in the next month! Nice surprise greeting at my home for inspection by Tyler Fritz & Avian measuring my deck & evaluating my kitchen as expert carpenters ❤️

Review 170 (2024-07-05 - Rating: 5)
Graham and Dane did an excellent. They arrived as scheduled and explained everything they were going to do before they started. After the install was complete they walked me through all of the new equipment and answered all of my questions. They cleaned up everything and hauled off the old equipment. Very professional and knowledgeable.

Review 171 (2024-12-04 - Rating: 5)
My crew from Schaal were top notch! They were very knowledgeable and so very kind. This is why Schaal is one of the best in the business for new furnaces and air conditioning.My technician troubleshot the problem quickly while on the phone with a specialist. He had the shop borrow the motherboard off a new unit in storage and met my technician at an exit on Interstate to lesson the time my a/c unit was down. I have never experienced this type of high quality service anywhere.

Review 172 (2024-09-17 - Rating: 5)
Everyone from Schaal that we worked with was superb. They were timely, and entirely honest. We are completely confident that Schaal is the best of the best in the DesMoines area.This is an update. Steve Beaver came to do our install today with Zach. He was on time (early actually) professional, personable and incredibly neat. The place was spotless when they left. They explained everything about what they were going to do and how everything worked before they left. There is nothing they could have done better. Excellent experience all around. Another Update: Drake Hansen came out to do some updating work on our system. Also superb. Great work and a great guy. Schaal continues to prove they are the best.

Review 173 (2024-12-10 - Rating: 5)
The tech was on time and very polite. I needed an unusual repair, and the HVAC manager stepped in to provide excellent customer service. I would call them again!

Review 174 (2024-09-20 - Rating: 5)
Technicians were professional in every way. Took the time to explain things to me in a way I could understand. Appreciate the cleanup and attention to detail from both. that he and the second technician. Great experience from Schall again! Will be my go to from now on.

Review 175 (2024-11-04 - Rating: 5)
Garth and team got the water heater replaced perfectly! Highly recommended.

Review 176 (2024-10-06 - Rating: 5)
Colin was great! Professional, on time, courteous, knowledgeable, got all my jobs done just the way I wanted them, and cleaned up when he was done. I couldnt be more pleased.

Review 177 (2024-08-29 - Rating: 5)
The tech was on time, polite, and knew the job. He was careful and listened to my concerns. He had the part on his truck which saved a lot of time. He was done quick. Highly recommended!

Review 178 (2024-10-22 - Rating: 5)
Both installers were real gentlemen They were considerate of property and the customer. They explained the installation process thoroughly. I was very pleased with the workmanship and the finished product.

Review 179 (2024-11-16 - Rating: 5)
Very polite and knowledgeable, found the problem quickly and handled it.At a later date they installed my new panel.Very professional and well done by both Colin & Tyler, thanks guys great job.

Review 180 (2024-12-10 - Rating: 5)
They did a great job! Courteous, respectful and very professional. They had the work done in no time. I would highly recommend them.

Review 181 (2024-07-10 - Rating: 5)
Jessie and Skylar came and installed new heating and air units. They were wonderful!! Respectful and nice. Great job installing, explaining everything and cleaning up and taking all old parts away.We appreciate the Great Job they did..20 stars

Review 182 (2024-10-14 - Rating: 5)
Jonathan is an excellent service representative. He discussed our options and cost to install a new toilet. We are very satisfied with the installation. Thank you Jonathan.

Review 183 (2024-12-31 - Rating: 5)
Excellent response time, installers were polite, thoughtful and very considerate of my home. 5 stars for this team!

Review 184 (2024-10-28 - Rating: 5)
Cooper was awesome, he was in and cleaned my clogged shower drain and gone in 40 minutes. Very polite, professional, and quick to get his work done.

Review 185 (2024-10-14 - Rating: 5)
Yet ANOTHER excellent experience with Schaal today!! Andrew G. came out for our first annual electrical inspection since it became included in our package.Andrew was thorough and informative without being invasive. He took the time to investigate several small issues we as a family had developed “work-arounds” for tha now, with Andrew’s time and attention, just WORK! He was candid, confident, and yet professional and efficient. THANK YOU ANDREW!We continue to be loyal customers to such a great company whose employees are clearly happy working for and who do WONDERFUL work. We call Schaal for it all!

Review 186 (2024-08-27 - Rating: 5)
I couldn’t be happier. I received a pic and bio on who would be arriving. He was friendly, knowledgable, and treated me with respect. Honest about my options, efficient. Most importantly made what mattered to me matter to them. Would definitely recommend them to everyone.

Review 187 (2024-07-16 - Rating: 5)
They were exactly on time, they both worked very efficiently. Our furnace and central air were installed in a very timely fashion.Graham explained everything to us about the installation, as well as went through setting up the smart thermostat. We appreciate all their hard work.

Review 188 (2024-11-04 - Rating: 5)
Quick response when our furnace needed to be replaced. Men were polite, considerate of keeping our home clean and very experienced, knowledgeable and helpful.

Review 189 (2024-06-18 - Rating: 5)
Schaal itself and all Schaal employees I’ve talked to have been absolutely amazing!! Dan came out today and cleaned out my ducts, he did phenomenal even without me having the best A/C (you guys are coming to replace that tomorrow). Bryce was the original technician that came out to do my estimate and set everything up for my cleaning and furnace/AC install. Both him and Dan were extremely nice, hospitable, caring of their environment, and even said hi to my cats!! I look forward to the big job tomorrow and based upon how well you guys have done so far, I expect outstanding customer service and smooth sailing! Keep being awesome!!

Review 190 (2024-09-18 - Rating: 5)
We recently had Schaal replace our furnace and AC and clean the ductwork in our home. Vern Feyen (our salesman) was very thorough in his assessment of our system and needs. He went through our options and spent extra time to help us understand the difference in those options without pressuring us for a sale. Brayton Frey led the team that installed the new furnace/AC and was punctual & professional. He also took time to explain what they were doing in the install process. New system is great!My wife also said that the guys who cleaned the ducts (led by Jordan Voss) were likewise incredibly friendly and helpful. It is nice to work with people who take pride in their jobs and reflect well on humanity! Thanks for a job well done!

Review 191 (2024-09-10 - Rating: 5)
Benton and Mathias installed our new furnace and AC. They both did a great job! They were courteous, knowledgeable and very thorough. I highly recommend!!!

Review 192 (2024-08-23 - Rating: 5)
Graham and Zach were great. Non obtrusive and wonderfully explained all they needed to do, did and then set us up so we can easily operate our HVAC systems.

Review 193 (2024-07-24 - Rating: 5)
Schaal did a terrific job on repairing / fixing our air conditioning problem. They were prompt, and knowledgeable and expedited the need for a replacement control board.Mike McCabe is an excellent technician and answered all of my technical questions