Rooter Hero Plumbing & Air

Located in Irvine, California

Address: 19800 MacArthur Blvd Suite 300A, Irvine, CA 92612, United States

Phone: +1 949-272-0786

Rating: 4.8

Services

Identifies as veteran-owned
Online estimates
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Transgender safe space
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-03-31 - Rating: 5)
Saul was the absolute best. Totally outstanding attitude and service. He is my new plumber. Initial phone call and dispatch call were both super. Price was reasonable. I will call this company and specifically Saul for my next plumbing need, for sure. 10/10

Review 2 (2023-12-22 - Rating: 5)
This was a great experience. Ryan arrived within a couple of hours that I called and fixed the issue with my kitchen sink quickly. Ryan was kind and professional. I was so pleased with the experience and would definitely recommend Rooter Hero and Ryan.

Review 3 (2023-11-25 - Rating: 5)
Thank you so much for your prompt response to our plumbing matters! Not only were you quick to get to us, your plumber Bryan was thorough, knowledgeable and kind. It was a stressful day for us but Bryan took this situation and got us back up and running in no time. Will definitely be calling for future matters and 10/10 recommend!

Review 4 (2024-01-08 - Rating: 5)
Brian Gleason was exceptional! Started by being early for the appointment. He was so friendly, courteous and professional. He cleaned our blockage quickly and efficiently.We could not have had a better tech than this gentleman.Must also give kudos to the Rooter Hero company. We tried four other companies beginning on Saturday night till almost 9 am on Sunday. Only two replied back, the others I spoke a a person. No reply. Angelia arranged a confirmation and we had our man out by 10:30 and job done by 12. We also thought the billing was extremely fair especially with it being Sunday. Rooter Hero is our now go to company.Don Roberts- Laguna Niguel

Review 5 (2023-11-27 - Rating: 5)
Ryan did an excellent job. He was personable, explained what the situation was when he found the problem and efficiently handled it. I would call this company again. I also appreciated the call earlier in the day when they provided a specific time when Ryan would be arriving.

Review 6 (2023-12-15 - Rating: 5)
My shower drain was draining very slowly and I called Rooster Hero for help. Ryan came within the hour and was able to help me quickly and explained how I can do it myself if it happens again and recommended the best natural solutions to use against clogged drains as well. Would definitely recommend him to others. Thanks again Ryan!

Review 7 (2023-11-23 - Rating: 5)
Jerry did a great job. He was very clean, quick and very pleasant. He fixed the tub clog and then cleaned the tub thoroughly and disinfected it even. Definitely will be using you guys again in the future.

Review 8 (2021-04-05 - Rating: 5)
We contacted Rooter Hero to fix a backed up bathroom drain and they arrived within an hour to help us. Mike was able to quickly get the clog cleared out and charged us a fair price. He walked me through the whole process before starting, which was nice. He even let my son watch him and ask questions while working on it. Thanks again!

Review 9 (2023-12-28 - Rating: 5)
Brian was so polite and did an amazing job fixing my old toilet. I highly recommend him and will tell friends and family that he went above and beyond to finish the job. Thank you, Brian.

Review 10 (2023-03-22 - Rating: 5)
Cleared backed up drain for us. Quick response. Customer service was great from start to finish. Saul was super nice and worked quickly! Great experience!

Review 11 (2021-04-08 - Rating: 5)
Contact these guys if youre having problems with your kitchen sink drain being clogged or suffering from other plumbing issues. I tried snaking it myself trying to save a few bucks but quickly realized I needed help!Called Rooter Hero and they sent over Jesse, who actually showed up a little earlier than scheduled. He rapidly determined what the problem was and got the sink draining again in no time.Its awesome working with a company that is so professional, dependable and reasonably priced. Can definitely give them my endorsement! :)

Review 12 (2021-03-31 - Rating: 5)
Had a clogged drain emergency last Sun a few hours before the in-laws were supposed to come over for a birthday celebration. Couldnt get the first 2 plumbers to come out on a Sunday then called Rooter Hero up. Mike came out within an hour and got things buttoned up. He was very responsive and fairly priced. Thanks for saving the day Mike - and on a Sun!!

Review 13 (2021-04-05 - Rating: 5)
Ive called Rooter Hero a few times over the last year to help with some plumbing and sewer line repairs needed during a home remodel. Great experience working with them each time. They arrive when scheduled and provide good communication.

Review 14 (2020-08-30 - Rating: 5)
Hernan did an excellent job replacing our water shutoff valve. It was completely corroded and stripped - definitely not a DIY job. Hernan was quick, professional, and friendly. He made sure everything was working just right, and cleaned up after himself so they area was cleaner than we had it before he arrived.

Review 15 (2023-03-22 - Rating: 5)
Randy is a very kind gentlemen. Extremely knowledgeable, helpful, and informative. As a curious person, he was able to answer any of my questions, and even gave me tricks and tips to avoid any plumbing issue in the future. On time, clean, and generally kind guy.

Review 16 (2023-02-27 - Rating: 5)
Having recently retired and closing my plumbing business after 40 years I appreciate it when a technician shows a professional attitude and pride in there work. I only wish I could have hired this guy when I was in business. Christian Alcala was prompt and very professional when going about his duties and got the job done.

Review 17 (2023-03-15 - Rating: 5)
They got Saul to us really much faster than we would have imagined. He was quick, thoughtful, professional! What more can you ask for.

Review 18 (2020-08-28 - Rating: 5)
My shower drain was clogged, and Jim helped me unclog it within a short matter of time. He was professional, had great service, and took the time to explain to me what was wrong and how he fixed it. Overall great experience, I will be using this place for the future as well!

Review 19 (2023-02-28 - Rating: 5)
Jim did a great job and was very Professional and came even though it was late in the evening. Needed the repair done before tomorrow morning so I really appreciated Jim coming today.

Review 20 (2022-10-28 - Rating: 5)
I had a Rooter Hero plumber at my house within 2 hours of me finding the clog. Very quick fix, professional, and economical. Highly recommend!

Review 21 (2023-02-22 - Rating: 5)
Gustavo arrived on time. He was very friendly. Explained everything to me and all of the work was completed as described. Hes an asset to the company.

Review 22 (2023-02-14 - Rating: 5)
Epoxy coating sewer pipes isnt cheap but if it will save us the cost of digging up all around the house and cutting into the slab its well worth it.Maintain now, dontput it off until its cost prohibitive.

Review 23 (2023-11-25 - Rating: 5)
Very Punctual & Professional! Communication was GREAT! Outstanding Service! Many Thanks to Ryan!

Review 24 (2023-12-24 - Rating: 5)
Fantastic service! Will definitely use for my plumbing needs from now on. Highly recommend!

Review 25 (2023-11-17 - Rating: 5)
Jerry showed up on time was very efficient and professional and it did a great job.

Review 26 (2020-10-08 - Rating: 5)
Arrived in less than an hour and had my drain cleared 15 minutes later. Very reasonable prices, friendly and professional service and would recommend them to anyone with plumbing problems.

Review 27 (2023-03-21 - Rating: 5)
Caleb worked very hard outside in extremely stormy conditions (of course it cleared up soon after he left) to unclog our clean-out drain.

Review 28 (2020-10-09 - Rating: 5)
Herman was very nice and professional.... he did a good job... our bathtub was draining slow and he fixed that and cleaned up the area before he left.

Review 29 (2023-02-14 - Rating: 4)
The technician that was dispatched to my house. Was polite, fast and efficient as well as being knowledgeable and informative.

Review 30 (2020-10-24 - Rating: 5)
Excellent service. Carlos was on-time, friendly, and efficient. I am very happy with my repair experience.

Review 31 (2023-03-31 - Rating: 5)
Excellent customer service the technician showed up earlier and repaired the issue. Definitely recommend to anyone.

Review 32 (2023-11-29 - Rating: 5)
My toilet was not flushing. I called Rooter Hero for assistance. Ryan came out and was Amazing! Not only was he friendly but he was also very knowledgeable and thoroughly explained what he would do and what each potential step would cost. He was able to find the issue within 5 minutes and documented each step of the way. He was sure to send me a copy of my invoice as well as all of the pictures and video he took of the job. I would highly reccomend Rooter Hero and if youre lucky you would get Ryan!

Review 33 (2024-01-09 - Rating: 5)
Thank you for the awesome and fast service.Carlos was very helpful, knowledgeable and efficient. We are happy we chose you guys

Review 34 (2024-01-04 - Rating: 5)
Ryan was great…prompt, courteous, and very knowledgeable. Really happy with his service and professionalism.

Review 35 (2023-03-26 - Rating: 5)
Joe was greatKnows what he is doing and got it done

Review 36 (2022-05-17 - Rating: 5)
Had a backed up toilet Albert came out quick and fixed it in 10 minutes thank you

Review 37 (2023-03-23 - Rating: 5)
Backed up toiletHe fixed it in minutesAnd with a great attitude

Review 38 (2023-02-21 - Rating: 5)
Super honest, easy to work with. Would call and use again

Review 39 (2023-11-28 - Rating: 5)
Excellent service. On time, fast, and very knowledgeable.

Review 40 (2023-02-13 - Rating: 4)
I had a clogged sewer line. My plumber was out of town so I called Rooter Hero at his suggestion. They responded and communicated well and Eric came exactly at the agreed upon time. Unfortunately the result of the visit was bad news--I need to reline or replace all of the cast iron pipes under my old house. Corey came to scope the pipes and confirmed that they were entirely rotted out. Total for cleanout and camera diagnosis was $399. Estimate for pipe repair was 23K. I only wish they had marked the location of the damaged lines so I could inform a second bidder for the repair job without them having to re-do the camera work.

Review 41 (2023-11-30 - Rating: 5)
Bryan was professional, kind and courteous.

Review 42 (2023-03-14 - Rating: 5)
Very professional and did a great job.

Review 43 (2020-09-14 - Rating: 5)
Amazing experience. We had a huge issue that required the entire outdoor plumbing system to be repaired. Everyone that worked on the project was friendly and respectful of our privacy all week. I was able to text Eric with am issue late at night and got a prompt reply. Couldnt be happier with this company will definitely keep their contact info for future needs. Thank you!

Review 44 (2023-03-14 - Rating: 5)
Professional & kind, clear with whateas needed. Considerate for our issues.

Review 45 (2021-04-07 - Rating: 5)
Thanks to Rooter Hero for their responsiveness during a plumbing emergency! Adam got our bathroom sink and toilet drain unclogged after I had worked on it for hours. Grateful for the punctual and professional level of service - Great job!

Review 46 (2020-10-29 - Rating: 5)
Jose was an excellent technician that helped out the clogged drain at my house. He was efficient and did a great job even during the late hours. I appreciate the help and will be sure to use Rooter Hero in the future.