Greenstar Home Services RighTime Home Services
Located in Irvine, California
Address: 1821 McGaw Ave, Irvine, CA 92614, United States
Phone: +1 714-361-2917
Rating: 4.6
Services
- Online estimates
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Drainage service
- Furnace repair service
- Heating contractor
- HVAC contractor
- Air conditioning contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-19 - Rating: 5)
Had my furnace checked, and Jesus Estrada did an outstanding job. He not only performed preventative maintenance but also explained everything step by step and took photos. He recommended an air scrubber and installed it the same day. His attention to detail was impeccable, and as a fellow perfectionist, I truly appreciate his work. I’m extremely satisfied! I hope he comes back to performed preventative on my AC in the summer. -
Review 2 (2024-12-03 - Rating: 5)
Derrick is very detail minded professional providing friendly service. He checked all the ducts and then asked me questions as to how we use our system and then offered several options. Very pleased with his attention to details and solutions to meet all budgets. Highly recommend this company got HVAC needs. Thank you. -
Review 3 (2024-08-31 - Rating: 5)
I dealt with technicians Antoine and Zach and they were both very professional and got the job done in a timely manner! They were knowledgeable and got here at the time they said they were going to arrive. The appointment was easy to set up and follow up with the company was smooth! Both Antoine and Zach were very informative and explained things so we could understand. I would definitely recommend their service! -
Review 4 (2024-07-27 - Rating: 5)
I am very happy with the installation team and the work Junior & Paul did to get my new equipment installed and working on the hottest day of the week. They kept us informed and explained their process to ensure the system was sealed, properly working and an overview of what they did. Glad they made it happen so fast. 8 degrees cooler in 30 minutes and the compressor sounds less stressed and more efficient. Thank you. -
Review 5 (2024-11-09 - Rating: 5)
Hugo Sr is the talent which is best seen in both his son Hugo Jr and his son in law Miguel with their knowledge and skill. I enjoyed their time spent here and how professional and friendly they were - and patient in answering all my questions. Good job! -
Review 6 (2024-08-08 - Rating: 5)
I really needed an air scrubber more than I imagined. My dogs odors and my allergies have been significantly reduced.I recommend this company to anyone looking for honest, hard working HVAC professionals that always have the customers best interests in mind. -
Review 7 (2024-10-29 - Rating: 5)
My experiences with Green Star have been exceptional. This company is very organized & stays in touch with arrival info at all times. My technician is Carmelo M. who is always professional & polite. He fully explains all needed services & ensures I understand what is needed next. I always strongly trust the feedback I’m getting on my service needs . Thank you Carmelo & Green Star. -
Review 8 (2024-09-12 - Rating: 5)
Paul and Hugo Jr. did an outstanding, A plus job!!!! They were so professional and worked extremely hard. I am thrilled with my new air conditioning system. I called for an estimate on a Sunday afternoon and they came out the same day and my system was installed two days later…..that is incredible service! -
Review 9 (2024-11-15 - Rating: 5)
I saved $4000 in comparison to other bids I received from other companies and ended up with a superior product. Dillion Johnson presented his sales pitch with multiple options, exhibiting impressive knowledge of the technology and with a real sense of interest in our needs. He listened carefully to my questions and concerns and never pressured me to make a decision. My Lennox furnace was installed the very next day and the job was completed promptly, leaving my home as clean as it was before they came. When the installers were unsure about a code reading that occurred after testing the operation of the product, Jose Santoyo, the Installation Manager, arrived within 15 minutes to resolve the issue quickly and gave us a completely understandable explanation of his actions. In the end, our new furnace is operating perfectly. My wife and I are 100% satisfied with the entire process. We whole heartedly recommend Greenstar Home Services.Arthur and Carole Gerst, Carson, CA -
Review 10 (2024-09-19 - Rating: 5)
Thank you so much for having such a great young man, Zach Reyes as a service technician. Zach was a blessing from the moment he walked in - set the date & time on my thermostat for me. He was respectful, friendly and helpful to explain the status of my HVAC unit. Thank you. -
Review 11 (2024-11-22 - Rating: 5)
Great customer service, communication, and response time. All the customer service reps, like Maria and Veronica, are awesome at keeping the customer scheduled, confirmed, and updated. All the techs have been friendly and efficient. -
Review 12 (2024-11-23 - Rating: 5)
Richard fixed the problem and balanced the distribution of air in all areas especially the masters where the air is not that strong after the new furnace was installed. That’s why we still have tower fans and heater in the master on top of ceiling fan, the ac and heat in that room didn’t get fixed last year. Thank you Richard for your help! -
Review 13 (2024-11-09 - Rating: 5)
I was very pleased with the way Antoine was able to navigate his way under my house to get to the unit. He explained what he did and showed me the filter that needed replacing and the old bulb for the air scrubber that needed to be replaced. Thank you, Antoine! -
Review 14 (2024-09-06 - Rating: 5)
Hugo is thorough and explained everything clearly. Polite and professional Ill request him again when we need service. My family has been using green star for 12 years. Great outfit -
Review 15 (2024-11-20 - Rating: 4)
I am happy with the technician, Jesus, but very unhappy with the product. He explained the defect/ malfunction and the adjustments he made, but the heat function switches to Auxiliary Heat and runs for hours on end. I will wait one week to see if there is any improvement. Otherwise, I think I got a lemon. -
Review 16 (2024-12-16 - Rating: 5)
I was referred by my good friend Marty from Lowe’s on a free estimate for my AC. I was immediately scheduled for a home visit by Greenstar Home Services. Dillon Johnson was the technical representative who showed up and did the inspection, walk around , and estimate for my cooling issues. He was very professional, honest, and knowledgeable about the current state of my AC,Coil, Attic insulation, etc. He diligently explained everything we need to know and politely presented us with possible options on how we can go about it. We didn’t feel being rush or stressed on deciding on this project. He will work with you. Thanks,Dillon ! I would also like to commend the Installers - Robert Lopez and Jeremiah Carbajal for their great work ethic. The work is very clean and thorough. They’re very professional, polite, and accommodating. Great work. I highly recommend this company. Thank you and Kudos to all of you guys !Only downside to this project with Lowes in coordination with Greenstar is that i was not given the points (rewards) i deserved due to some technicalities. Called Lowes customer service but ignored my concern and appeal after this project has been completed. Sounfair. Not getting the points with a big purchased/project like this. -
Review 17 (2024-06-07 - Rating: 5)
I requested a AC tune-up and inspection. Carmelo did a thorough and clean job! I was impressed with his professionalism and he was respectfully friendly. He was on time and informative. Highly recommend this company ! The home depot partnership deal was an amazing deal. But still if I had to pay full price I would still be satisfied. -
Review 18 (2024-09-28 - Rating: 5)
Greenstar provides the maintenance for my AC/Furnace appliances for many years now. Their technicians are well trained and always do a thorough work to make sure that the appliances remain in good condition performing reliably season after season. I recommend Greenstar Home Services/RighTime Home Services. -
Review 19 (2024-12-02 - Rating: 5)
Service Technician Hugo was very informative, explained what he was doing (vacuuming, testing), describe replacement options. Very pleasant person. -
Review 20 (2024-07-06 - Rating: 5)
I have never heard of Greenstar before, but I received a coupon in the mail and I thought I would try. The office kept in touch with me about the appointment and Collin arrived on time and was friendly and knowledgeable. He got right to work servicing up our 2 a/c units and changed our filters. I highly recommend Greenstar. I will use them again & highly recommend them! -
Review 21 (2024-11-28 - Rating: 5)
Zach was polite, efficient and able to keep the unit in excellent working condition. It was nice to be treated as valued customers. I would give him the highesr recommendation. -
Review 22 (2024-11-13 - Rating: 5)
Jesus was great. He explained everything yo me snd showed me before snd after pictures. I definitely will ask for him again for my AC servicing -
Review 23 (2024-11-24 - Rating: 5)
Great customer service from Carmelo. He answered all my questions and explained the Nest thermostat installation well. -
Review 24 (2024-10-01 - Rating: 5)
Zachary Reyes, HVAC Service Technician ....Zacharys service was excellent. He is patient, communicates well, and answered all questions that I had. He installed a nest and helped me set up the communication between it and my cell phone. His explanation was clear and easy to follow. AND, my dogs liked him. -
Review 25 (2024-07-27 - Rating: 4)
Connor took care of the issue straight away. The drain line was angled too much toward the unit causing the condensation to back up into the drain pan.BTW - He showed up about 2:55PM...almost 10 minutes prior to the notification email and I did not receive a phone call 30 - 45 minutes prior as I was promised. Not a big deal, as I was home anyway, but I could have had the unit running for a bit prior to his showing up.Anyway...thanks for the quick service. -
Review 26 (2024-08-08 - Rating: 5)
Huge shoutout to Hugo, the technician who came to fix my AC! He was super kind, explained everything in a way that made sense (even drew me some diagrams!), and made sure I didnt have any questions. He went above and beyond to make sure I was comfortable with what was going on. Hugo definitely deserves a raise - hes a total rockstar! 5 stars, hands down. -
Review 27 (2024-07-11 - Rating: 5)
I had my AC system installed two years ago and have never had a problem with the system or any of the techs that came out for inspections. Antoine did a great job and is a pro. A great organization that I would recommend. -
Review 28 (2024-10-22 - Rating: 5)
Zach our technician was wonderful - explained everything very clearly. Had my unit up and running within a very brief amount of time and was truly my hero for fixing my AC in this awful heatwave. Thank you Greenstar 🙌 -
Review 29 (2024-09-05 - Rating: 5)
My parents AC was not working. Technician Hugo M. was very informative and provided information to help us make an informed decision. He patiently answered all our questions and was very professional. Thank you Hugo! -
Review 30 (2024-07-18 - Rating: 4)
It didn’t start out to good at first I had to call 3 times and it took two weeks in order to get a response is why I gave it a 4. Once I got a call back everything went very well. The technician came out the same day to go over what the first technician stated what’s was wrong to make sure everything was correct that he stated in February 2024. The technician checked all that was stated and said if I was still wanting the service he could start now. He did an excellent job I gave him a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ he went through everything and explained it thoroughly as to what he was going to do. When he completed to job he checked everything to make sure everything was working properly he so professional and he cleaned up his mess. -
Review 31 (2024-07-18 - Rating: 5)
Had no a/c in 90 degree weather. Put in service call and had a person there within 2 hours. Very nice and fixed the problem quickly. Explained what he fixed and made good suggestions for future checkups. Very satisfied. -
Review 32 (2024-09-07 - Rating: 5)
Quick response and service. Hugo was very professional and completed the job quickly. AC unit issues resolved quick in the middle of the heat wave. -
Review 33 (2024-08-22 - Rating: 5)
Richard did an excellent job! He came in, diagnosed the situation with our HVAC unit, and proceeded to get everything back to running smoothly. -
Review 34 (2024-07-23 - Rating: 5)
Thank you so much. You guys did an excellent job. I will definitely recommend you anytime. The team that came to install the A/C system were very professional. I requested a technician to come and check my AC as it started marking a funny sound. Carmelo B. Munoz came and did excellent job. He fixed the problem and even promised to come back in 2 weeks to check the system which he did. He was very professional and knowledgeable about the system. Thank you so much -
Review 35 (2024-09-27 - Rating: 5)
Antoine was very knowledgeable and never hesitated to answer all our questions in a very kind and patient manner. Because of him, I will readily use and recommend your vompany. -
Review 36 (2024-07-05 - Rating: 5)
Hugo was an amazing and insightful technician!He explained everything in terms me and my husband could actually understand and made sure all our questions were answered before leaving. 10/10 would recommend Hugo! -
Review 37 (2024-09-05 - Rating: 5)
Very knowledgeable and honest. The tech Derrick was functional, practical, and efficient. I will call and recommend Greenstar again and again. -
Review 38 (2024-09-09 - Rating: 5)
Five stars. Knowledgeable and personable. Diagnosed and corrected the problem immediately. Ask for and receive the technicians business card. I know who I will call next time. -
Review 39 (2024-05-25 - Rating: 5)
Attentive, patient and answered all questions in depth. Connor is wonderful and does everything he can to ensure any issues are resolved and will take time to do proper inspection, tune up/maintenance/ prior to leaving. Will recommend for anyone needing their hvac systems checked. -
Review 40 (2024-11-20 - Rating: 5)
Excellent service, Derrick Gudino is very professional! He knows what he is doing. He solve our problem. Thank you🙏 -
Review 41 (2024-11-01 - Rating: 5)
We have Greenstar home services come out several times and have never been disappointed with their thorough services. -
Review 42 (2024-04-15 - Rating: 5)
Hugo was punctual and efficient.He provided excellent service and answered all my detailed questions patiently. He is pleasant to interact with.My only suggestion is for Greenstar to limit their phone calls. I prefer emails and text for immediate or urgent matters. Thanks! -
Review 43 (2024-10-14 - Rating: 5)
Richard is very hard working and very knowledgeable. He’s a star employee. Don’t lose him, he loves his job!!! -
Review 44 (2024-06-18 - Rating: 5)
Excellent service for many years with Greenstar/ RighTime. Technicians are always VERY polite, thorough, and help extend the life of our Heat and AC systems. Carmelo, the service tech today tracked down a problem that turned out to be not connected with our HVAC. He went above and beyond in knowledge and courteous service. -
Review 45 (2024-12-07 - Rating: 5)
Richard is an excellent service technician. Very knowledgeable and fixed all of our issues. -
Review 46 (2024-02-27 - Rating: 5)
My technician Jesus, was very thorough and explained every part of the heater and its function. He also explained, in detail, what the normal ranges of parts operation and how my heater parts were functioning. Great job! Excellent method of servicing equipment 😍 -
Review 47 (2024-05-05 - Rating: 5)
Zach was very professional and personable. He seemed very knowledgeable and explained the service outcome in detail and he offered some good options for our system, which is an old unit. We do like working with Greenstar. -
Review 48 (2024-09-18 - Rating: 5)
Zach was very helpful in sharing info on how to better maintain my unit. Did a great job! -
Review 49 (2024-09-07 - Rating: 5)
Repaired A/C on same day of call. 100F+ day. Tech was efficient and knowledgeable. -
Review 50 (2025-01-03 - Rating: 5)
Tech sent to help us are very professional, knowledgeable and very patient. -
Review 51 (2024-08-09 - Rating: 5)
Hugo was amazing. Very professional, explained everything where I could understand it. I would definitely recommend to anyone else. -
Review 52 (2024-12-11 - Rating: 5)
Derrick who works for green star heat co. Came to our house to fix our air conditioner. He was efficient and diligent about the repair. We were happy. -
Review 53 (2024-09-29 - Rating: 4)
The service was good, but it turns out that you sold me the wrong filters the time before and you refused to replace them so I’m not gonna deal with your company any longer -
Review 54 (2024-12-02 - Rating: 5)
Honest company!! They will repair your unit instead of trying to sell you a new one. -
Review 55 (2024-05-28 - Rating: 4)
Greenstar were efficient and tidy. Their response time and follow up were also very good. The heatinfg and air conditioning sysrem works well and passed the HERS and city inspections with no problems. -
Review 56 (2024-08-15 - Rating: 5)
My ring video doorbell stop working after having other work completed. The technicians researched the problem and after finding the issue they tested all components to ensure it was operating properly again. -
Review 57 (2024-11-21 - Rating: 4)
Will definitely refer! The guys took a while but seem to fix what should have been done when installed. -
Review 58 (2024-06-11 - Rating: 5)
Carmelo was a great technician, he was very professional and friendly, he explained everything he was doing and answered all our questions. He was very knowledgeable in all aspects of our HVAC system. Thank you -
Review 59 (2024-03-19 - Rating: 5)
The 2 Greenstar technicians that serviced our Furnace, AC and cleaned all 9 of our ducts were very professional and freindly. They left all 9 of our ducts absolutely clean. The senior technician answered our questions. He was pleasant, patient and knowledgeable when answering our questions.They were on time and focused. Both Hugo and Mateo represent Greenstar very well. -
Review 60 (2024-07-03 - Rating: 5)
Yes the Technician from Green Star was here at 1848 Santa Fe Ave he saw inside & out side the Aircondition system the system is ok & as he said it’s old one working good but finally to change ithank u for his advice -
Review 61 (2024-07-31 - Rating: 5)
Worked fast and well. Didn’t have much to do but scheduling and that went easy as well. Everyone was nice and no problems. -
Review 62 (2024-08-06 - Rating: 5)
Great experience for my parents as they are elderly and the install team of Hugo and Miguel went above and beyond! -
Review 63 (2024-01-04 - Rating: 4)
Update: they fixed all the issues and the technician that came later were friendly and helpful. Communication was a lot better this timeI got both the AC and heat installed when the heat wasn’t working I called the company I was told it’s in the warranty there was no mention of a fee. Upon diagnosis it was found that gas completely had turned off the gas. Technician found that outflow system was not sealed and there was a danger of the gas leak into the house. After he started working he asked if there was a fee I said there shouldn’t be specially if it wasn’t sealed. He called his supervisor and they stated there was a $119 fee and he sealed the opening with stronger tape ?? Why was this not done earlier how can the tape just fall off ? And then they were blaming me for not having it maintained. 🫤 -
Review 64 (2024-05-04 - Rating: 5)
Jelani was an awesome technician. Explained every test and what in-range values we were looking for, followed by his honest recommendations from most important to least important. Kind, courteous and professional! -
Review 65 (2023-09-09 - Rating: 5)
We had a malfunction with our newly installed AC system. Its very hot today and my parents are almost 90 yrs old so I put in an emergency repair request with Greenstar. I was very pleased when service man Zachary Reyes arrived 3 hours early and saved the day. He was exceptional!!! Very professional, very knowledgeable and he fixed the problem very quickly. He saved the day and set the bar high for any other service rep out there. A thousand thank yous to Zachary Reyes! -
Review 66 (2023-11-15 - Rating: 5)
Greenstar Right/Time technician was very thorough and did a great job on the maintenance service. He arrived on time, explained in detail what he did and what I need to do to keep my A/C unit in great condition. I am very pleased with the service. -
Review 67 (2024-07-06 - Rating: 5)
Derrick did a great job on my maintenance and letting me know some other parts that were under warranty that I can replace and went the extra yard to tell me about some other things that I could do to better my system. He is a great tech and efficient and got the job donequickly -
Review 68 (2024-11-01 - Rating: 5)
Excellent service provided by technician Antoine very professional completed furnace Tuneup check list.Work efficiently my system is ready for Winter very satisfied customer! -
Review 69 (2024-04-17 - Rating: 5)
Greenstar Right/Time technician Zach Reyes was very thorough and did a great job on the AC maintenance service. He arrived on time, explained what he did and what he found. We were very pleased with the service. 4/16/2024 -
Review 70 (2023-12-12 - Rating: 5)
Joey was professional and excellent! Joey listened to me and explained my options. I requested Furnace maintenence for the furnace I purchased from GreenStar 2 yrs ago.Today, I purchased the annual service package. Joey gave me a good price on the filters. Been a customer for over 20 years of continued excellent service. Green Star is my first and only choice for furnace maintenance. Give them a call! Be glad you did!! -
Review 71 (2024-08-20 - Rating: 5)
Very knowledgeable and informative. Great to work with. -
Review 72 (2024-08-22 - Rating: 5)
Hugo was fantastic and got me up and running temporarily until I can get financial help -
Review 73 (2024-07-08 - Rating: 5)
Technician was knowledgeable, informative and went above and beyond to make sure my problem was resolved and my equipment was in prime working condition. -
Review 74 (2023-03-10 - Rating: 5)
I have used this company for awhile now and they have great customer service and polite technicians. They call 30 minutes before the technician arrives. On this particular day, I called to have a bulb replaced in my air scrubber- a device that improves the air quality in our home. My technician Carmelo was on time, efficient and especially courteous. -
Review 75 (2024-03-06 - Rating: 4)
After three attempts and a report to the BBB for no show, the technician finally got here to do a maintenance on my furnace, he did a good job and since my furnace is 20 yrs old he recommended a new one. -
Review 76 (2023-04-30 - Rating: 5)
Smelled electrical like something burning. Called these people and they came out and checked the system only to find out that nothing was wrong. Zach the technician checked it out. He assured me it was working properly. No charge on his visit he was kind courteous and very professional. Gave me peace of mind that nothing was wrong. They installed the AC. I will continue to use them for all my heating and A/C needs. Highly recommend them and thier service.Sincerely yours David L. Bowen -
Review 77 (2025-01-03 - Rating: 5)
Excellent service. Fixed the problem we immediately reported and noticed the excess noise from the furnace and fixed that as well. -
Review 78 (2024-04-20 - Rating: 5)
Greenstar is good. Specifically, Connor. He came to my home to inspect and work on my AC. He answered all my questions in detail and was very nice and professional. Great experience. Thank you -
Review 79 (2023-11-10 - Rating: 5)
I’ve had 6 years of problems with the system they designed and installed. However, they have come close to 50 times i attempts to make it right. The people are very courtesy and trying all they can to fix it.Today, Derrick came to do a yearly maintenance, he was great too. -
Review 80 (2023-01-04 - Rating: 5)
Service tech was on time, respectful, efficient. Explained what was needed, showed me how to do several simple maintenance tasks. Made some suggestions but did not try to sell me on a service I was declining. I appreciated that. I have found this company pleasant to deal with, responsive to my request. I have been a satisfied customer for seven years. -
Review 81 (2023-06-27 - Rating: 5)
Excellent service and highly trained, professional staff. I had a Lennox furnace installed by Greenstar in January. They did a great job. I love my new furnace and they completely surrounded it with insulation materials for sound and heat. It was a very professional installation and they took care of all the permits. I had a problem with the new NEST thermostat starting the old A/C for the first time with in June. I called in the morning and the technician, Jose, arrived in the afternoon to perform service under the 12 month warranty. In less than 15 mins he identified and fixed 2 problems and I have A/C with my new NEST. I highly recommend this company for quality HVAC service, honesty, and affordability. You wont be sorry. They are the best! -
Review 82 (2022-10-20 - Rating: 5)
Hector was great to work with. He was very professional and friendly and explained everything clearly. He took the time to go get the part we needed from Home Depot and install it so we could have a cool A/c on one of the hottest days today. Very much appreciated. Thanks for your excellent service today! -
Review 83 (2023-03-03 - Rating: 5)
Great company. Showed up on time very polite, took care of covering my floors and did exactly what their sales team said. Then spent time with me to explain the whole system and set up my WiFi to show me how to operate with my phone , of course the also shoe me how to operate with the new thermostat. I strongly recommend this company to anyone who is in the market for a new heating pad cooling system. -
Review 84 (2023-10-04 - Rating: 5)
Hector B. did a thorough job checking, tuning up and cleaning my AC. He explained what he was doing and key metrics. He also checked the vents and filter. He did not try to sell me anything, which I really appreciated. Great job, Hector B. Thank you. -
Review 85 (2024-12-13 - Rating: 5)
Richard the service tech explained what needed to be done and did an excellent job. -
Review 86 (2022-03-15 - Rating: 5)
Overall everyone used to set up the appointment was very courteous and supportive. I called a tech by accident and even he was great about getting me to appointments. Jose who did the world was inside the time window and was very courteous and pleasant to work with. He allowed me to comment and ask questions - - I always do and he answered them. He upped the level of mounting the UV filter unit and replaced the bulb. I was very happy with the work. -
Review 87 (2024-06-24 - Rating: 5)
Conner was professional, courteous, and made a bad situation more than bearable. Will definitely use Greenstar again! Thank you Conner! -
Review 88 (2022-12-05 - Rating: 5)
Derrick was excellent! Came right on time (even a little early but waited till I got home). Very friendly, efficient and knowledgeable. Really appreciate the service on our AC unit. Thank you!Update: We needed someone to come fix our heater this time. Brian came. Same great service, friendly, clear and informative. Really appreciate this business and how straightforward, efficient everyone is. -
Review 89 (2024-08-05 - Rating: 4)
The Technician came on time. Inspected the unit & recommended to replace some capacitor. For senior citizens the cost should be at affordable prices but any way he Completed the work. -
Review 90 (2024-04-17 - Rating: 5)
GreenStar’s service dispatcher, Maria, is awesome! And their technicians, especially Richard, are always responsive, friendly, dependable, and efficient. I am extremely satisfied and highly recommend GreenStar Home Services! -
Review 91 (2024-12-12 - Rating: 5)
The technician Derrick Gudino was excellent. He was friendly, knowledgeable, courtesy and informative. I will request him in the future. -
Review 92 (2024-07-03 - Rating: 5)
Great service, thanks for getting me scheduled so fast and the technician was professional and courteous ! -
Review 93 (2024-10-12 - Rating: 5)
Conner was very courteous and knowledgable and a continuous person. -
Review 94 (2023-05-26 - Rating: 5)
Five stars out of five. I contacted Greenstar Home Services to perform A/C system maintenance. The technician, Mateo Cox, showed up on time and did an excellent job. All of the people I spoke to at Greenstar Home Services were friendly and helpful. The price was unbeatable. -
Review 95 (2024-07-17 - Rating: 5)
Hugo was very professional he explained everything very accurateVery pleased with green star I recommend this company for all you heating and air needsHugo arrived on time serviced my AC unit explained very clear what was needed to be done completed the work I’m very satisfied with the jobThank you greenstar for having such a great employee like Hugo 🥰I will highly recommend this company to my friends and family. -
Review 96 (2024-12-19 - Rating: 5)
Never disappointed! This guys customer service & communication is on a different level. Tech comes in&out with the tune up & recommendation. Thank you!! -
Review 97 (2024-12-12 - Rating: 5)
We had a good experience - AC failed due to a leak, tech suggested replacement due to age of unit, team replaced the roof top compressor and the heater in two days just before the heat wave - just loved their relentless speed and efficiency!**********So 6 months later, we get this noise - think creaking hinges in a horror movie - didnt connect it with the furnace until it happened with the furnace closet door open - Richard tech came out the day after I called it in and adjusted the gas valve up - no more noise! - and, incredibly, no charge!! Thanks Greenstar, you are much appreciated -
Review 98 (2023-08-09 - Rating: 5)
Technician Derrick was great to work with. He kept us updated on the process and made sure all our questions were answered. Derrick was dedicated fo make sure everything was done in a timely and efficient manner. -
Review 99 (2024-10-05 - Rating: 5)
Carmelo did an awesome job. He came on time and finish at the time promised. -
Review 100 (2024-06-25 - Rating: 5)
Super quick service, knowledgeable techs. Also best deals for new AC systems available. 10 out of 10 -
Review 101 (2024-11-06 - Rating: 4)
Hugo was very helpful and was very nice giving me great information as to what needed -
Review 102 (2023-06-13 - Rating: 5)
I am really impressed with Greenstar! They answered the phone right away and were really helpful and were able to sent two techs out the same day. They were punctual and explained everything really well. They had text and email reminders too which I appreciate and the two people who showed up were incredibly professional and really knowledgeable thank you!! -
Review 103 (2023-01-07 - Rating: 5)
I had a technician named Carmelo & to be honest I’m calling the company to tell them I want no one else coming to my house. He was kind, thorough & did an amazing job!!!I have to admit I don’t usually do the comments after but that’s how appreciative of him I am. -
Review 104 (2024-11-09 - Rating: 5)
AC tuneup, Carmelo munoz is a great asset to their companyAppreciate great job they did which is why we’ve been with them over 40 years -
Review 105 (2023-04-01 - Rating: 5)
These folks did a wonderful job with their installation of my new furnace and thermostat!!! I was very pleased!They were on time.. were very neat and cleaned up after they finished!!I would highly recommend them !!!Rita Taylor -
Review 106 (2023-01-06 - Rating: 5)
Hugo, your tech was on time, polite and professional. He is a credit to your company. He patiently explained the problem and did the repair in a very short time.My furnace is under 2 years old and the company that installed was very unresponsive and unprofessional. I will recommend your company & Hugo to my everyone -
Review 107 (2024-06-25 - Rating: 5)
Excellent A/C service from Connor. Resolved the issue quickly and gave us options for repair. -
Review 108 (2024-07-23 - Rating: 5)
Hugo the tech was great to work with And he was very knowledgeable. He is the definition of great customer service. -
Review 109 (2023-06-14 - Rating: 5)
Mateo was very professional and efficient. He showed up on time, was super nice, and serviced the unit to my satisfaction. I would highly recommend him and his company. -
Review 110 (2022-06-08 - Rating: 5)
Purchased a 4ton Heating and Air Conditioner system for my new house. Aaron came out and talked about various options, measured my house, inspected the attic and explained what I would expect installing a new system. Offered financing and guarantees. I received 2 other bids that were cheaper but not even close to what Aaron did and explained. Im extremely happy with my purchase. Install team was great as well! -
Review 111 (2019-04-25 - Rating: 5)
I had to have a tune up on my air conditioning unit because i had not had it serviced in a really long time. I had the pleasure of having Manny as my technician and he was extremely professional. He was very time efficient and knowledgable. I had several questions for him and he was able to answer all my questions without hesitation. He was bilingual so he was able to communicate with my mother. I will be requesting Manny in the future for my tune ups. My AC unit is working better than ever. -
Review 112 (2023-01-06 - Rating: 5)
Conner arrived on time and reset/repaired our thermostat, he also removed the old filter. We will replace filter. He seemed very knowledgeable and professionally took care of our heating/ac unit. I would request him again. -
Review 113 (2024-04-16 - Rating: 5)
Hugo and Mataeo were excellent and ensured my AC and heating were all in good working order, polite and nice too. Great service. -
Review 114 (2024-08-21 - Rating: 5)
Richard, a very knowledgeable installer showed up and corrected all the issues that we had. Very friendly. -
Review 115 (2025-01-06 - Rating: 5)
Service person explained each detail of what was faulty in my system and provided exceptional service in the repair. Usually there is not as thorough explanation but he tookTime and was very courteous and thoughtful of my situation -
Review 116 (2024-04-11 - Rating: 5)
Technician was professional and very helpful. This kind of employee is hard to find. I am vey pleased and he fixed our problem on nest. -
Review 117 (2022-09-15 - Rating: 5)
I initially received a notification from google nest that they detected a problem with my AC. I was not getting cool air from my AC. I made an appointment with the service they recommended. That was one of the worst experiences of my life. The technician never showed up and I couldn’t contact anyone to find out what was going on. I somehow got connected with GreenStar. They never got my appointment information. But they scheduled me right away and kept me informed of the technicians time of arrival. Hector was wonderful. He was friendly, professional and considerate. Thank you GreenStar! -
Review 118 (2023-07-11 - Rating: 5)
I subscribe to an annual service program with green star and they responded immediately to my air conditioning problem on a Sunday. They didn’t have the parts, but did order them and install them as quickly as possible. I would rate their service as a 10 out of 10, 10 being the best.Ken DevlinBeverly Hills California, 90210 -
Review 119 (2024-05-06 - Rating: 5)
Hugo was very professional and polite, yet friendly. I trust his evaluation on our Air conditioning. -
Review 120 (2024-12-19 - Rating: 5)
The guys that come out are really nice!! I appreciate that! -
Review 121 (2024-11-21 - Rating: 5)
I’ve had good experiences with Greenstar. I would recommend them to others looking to install a new A/C system. -
Review 122 (2023-06-28 - Rating: 5)
Hector was great! He was clear and honest with his assessment. I didn’t feel pressured with a hard sale for additional services. That was a much appreciated relief. -
Review 123 (2022-01-05 - Rating: 4)
Leo, was the Technician that showed up for my service heating unit inspection. He was very professional and polite. He answered all of my questions during the inspection. He also thoroughly went through my heating unit, ventilation, along with the ducting to ensure that all was well. Leo also brought up other preventative measures that would ensure that my heating unit would last longer. It was a pleasure having Leo as my Technician. Keep up the good work Leo. -
Review 124 (2023-05-26 - Rating: 5)
The technician was professional, courteous and knowledgeable about the system maintenance. I had a time scheduled and requested an earlier time if availability opened. I was called giving me an earlier time. The company has great customer service! -
Review 125 (2023-08-18 - Rating: 5)
Zach was a great diagnostician, fixed our AC quickly, and gave a scintillating and detailed assessment of the pros and cons of fixing vs. replacing. Great job! -
Review 126 (2024-06-04 - Rating: 5)
Richard is an amazing technician. 👏 GreenStar answers the call when you need them. Maria too. -
Review 127 (2023-08-01 - Rating: 5)
Connor and Matthew were great! Professional, explained everything in detail, respected me, my property and my dogs. I would recommend to all. Great Job! -
Review 128 (2021-11-06 - Rating: 5)
Our repair man Hector Gayoso was incredible. Not only was he super professional, he also worked around our son’s bedtime and skipped lunch to drive to our house and get the repair done before our son went to bed. That kind of service is rare these days and in addition to the great service, we wanted to call out Hector for his exceptional work and demeanor. -
Review 129 (2023-09-13 - Rating: 5)
The tech was on time, diagnosed and fixed the issue quickly for the AC unit. The service call fee was waived by the company GM due to a mix-up by the appt center regarding the original date and time. -
Review 130 (2023-12-13 - Rating: 5)
Great service. Dillon Johnson took great care of us, and now we have the best heater we’ve ever had. Thank you Dilllon -
Review 131 (2023-08-15 - Rating: 5)
GreenStar did an excellent job servicing my AC/heating unit. They even resolved a loud noise coming from an older part that we are very happy about.Ive been using GreenStar (formerly RighTime) for over 9 years and will continue to use GreenStar for many years in the future! -
Review 132 (2022-01-06 - Rating: 5)
Hugo and Leo were great. Very professional, helpful, and courteous. I had extra work than initially realized (old heater didn’t fit out of the attic) and they took care of everything. -
Review 133 (2022-11-23 - Rating: 5)
Connor and Mathew are terrific guys as well as ace professionals. They explained exactly what can go wrong with a heating system after 12 years, explained aspects of air flow and heat exchanger depredation that I did not know about, and what would need to be replaced within the next five years (this was a heating system maintenance visit). Connor also has a great sense of humor. I told him to drop by for a drink sometime after they finished the maintenance and he warned me to be careful because he is Irish! -
Review 134 (2024-12-10 - Rating: 5)
On site engineer with the great service to fix my house issue problem -
Review 135 (2024-09-08 - Rating: 5)
Jelani was thorough and his work was outstanding. -
Review 136 (2023-07-15 - Rating: 5)
Hugo was a very knowledgeable young man who efficiently fixed both my air conditioners, explaining as he fixed things. Hugo is a very pleasant man who is an asset to your company. Thank you -
Review 137 (2022-09-10 - Rating: 5)
Technician name Hugo is great, reliable and very professionally trained technicians. His service is very reliable and he came back promptly to get his job well done. Hugo I think is a good asset to your company. -
Review 138 (2021-10-21 - Rating: 5)
Luis the warranty tech was excellent! Very knowledgeable with the Lennox unit. All other techs that have came in to fix my issues failed resulting in multiple techs coming in and out of my house. I wish they would send him first or at least get their other techs to take classes on Lennox units. -
Review 139 (2023-08-06 - Rating: 5)
Connor supplied a great resolution to our loud fan on the new air conditioning unit they installed. We are waiting the decision by the company to install a register in another room! If it’s quieter it’s a win win! I can’t wait! -
Review 140 (2023-08-02 - Rating: 4)
Hugo the technician was very detailed on His work and explained to us what happened with the central air unit and also make some recommendations to maintain the system working on good conditions -
Review 141 (2023-12-19 - Rating: 5)
Green Star/Rightime installed a new A/C. Gladly, it was a Carrier. I was very satisfied with the work that Greg and his companion did on 7-1-23. Hector Baltazar, who helped me on 6-30-23 was also FANTASTIC!! Thank You for hiring such friendly, competent employees. -
Review 142 (2024-11-08 - Rating: 5)
Antoine was efficient in diagnosing the issue. Thank you for excellent service. -
Review 143 (2024-06-26 - Rating: 5)
Excellent service from the technician who came out. Identified the problem, offered the solution and fixed the problem. Thank you! -
Review 144 (2023-03-10 - Rating: 5)
Bryan, was professional in his service and in answering all of our questions. He showed us videos and pictures of what the issues were since these were areas hard to see. He completed the job the same day. -
Review 145 (2019-04-28 - Rating: 5)
Starting with the sales portion down to the installation, this company did a phenomenal job. Very professional, neat and clean. Top notch customer service and friendly, knowledgeable. They answered all my questions. I would recommend this company to my friends and family any day. Shout out to Luis and Hector, the best installers! -
Review 146 (2018-10-13 - Rating: 5)
Jose Valenzuela came to my house. Jose was very professional and caring about the issue I had regarding the breaker issue, he went above and beyond helping me out, he even helped me to wire up the light fixture that I originally had issue with with no charge, making sure I am all set before he left. All I can tell you I had a great experience with Jose. I definitely recommend him and the company, they all are very professional. -
Review 147 (2023-09-27 - Rating: 5)
Connor was very nice and very polite and did a excellent job of double-checking my machine my Mini split is doing just fine thank you for the great support and help from greenstar and Connor have a great day -
Review 148 (2024-09-05 - Rating: 5)
Excellent service 👍 Jesus was very patient with us. He listened and explained everything very well. Great experience! -
Review 149 (2024-10-21 - Rating: 5)
Hugo, the technician, gave a clear, comprehensive explanation of the problems with my furnace and the alternative solutions. I felt i was being informed without being pressured to choose among them. -
Review 150 (2014-08-26 - Rating: 5)
We appreciated the calls that were made to confirm our appointment. Juan was on time and extremely polite in professional attire. He was friendly and took his time to check out our furnace. He explained everything that was going on with the furnace and gave us a bid to replace the furnace or make necessary repairs by showing us a picture of the problem.We were impressed with the service.Jean & Ralph Marsh -
Review 151 (2024-12-06 - Rating: 5)
The Best!The manager, knows what he is doing, honest prompt all around great guy and service!! -
Review 152 (2024-10-06 - Rating: 5)
Completely satisfied with the service. The technician was very professional -
Review 153 (2016-06-21 - Rating: 5)
Turned on the AC the other day and after a couple hours I noticed I could no longer feel cold air coming out the vents. I quickly opened the back door and could clearly hear the outside unit running, I then went into the garage and noticed the furnace blower fan was not running. After a miserable night without AC first thing that next morning I went online and found the number for RighTime Home Services reviews seemed good so I gave them a call and they were able to send out a Service Tech that very same afternoon. Alfredo showed up on time, clean and super friendly. I did some research the night before and explained 3 possible causes which Alfredo seemed to agree with and after a short time he quickly determined the problem and fixed it. Alfredo was friendly, professional, and he gave me a very reasonable price. He even inspected the entire system for any other possible failures. I would definitely recommend RighTime to others in need. -
Review 154 (2023-09-02 - Rating: 5)
Carmelo, was very professional. He explained with details what needed to be done. He answered all of our questions and concerns. We are very satisfied with the work done. -
Review 155 (2019-06-14 - Rating: 5)
Manny H and Anthony Belt where super professional and excellent workers. Never had such a positive feeling after service. Its not all the time where a company jumps thru hoops to help a client. Definitely will recommend to friends and family.Order number: H1855-94412Your company is a RIP OFF, they told me I needed a new unit. and that it would cost of $14,000 of course I could not afford it so they suggested banded it and charged me $863.00 for five minutes of their time.So I called another air conditioning company, and they came out and checked and said that my unit was still good and all it needed was a charge of coolant. So that is why I am disputing this order, also I am a retired senior and cannot afford. -
Review 156 (2022-10-22 - Rating: 5)
Our AC was experiencing issues and our tech Conner was able to assist us and provide a resolution. He was very helpful and answered all of our questions. We will certainly recommend his services! -
Review 157 (2019-04-11 - Rating: 5)
Decided to have my old ac unit tuned up before summer and the heat gets here. Anthony was the technician. He was very polite and professional, but above all THOROUGH. He went through the whole AC unit and furnace and cleaned everything up and inspected it top to bottom. He discovered a couple off issues that could have led to a disaster if left unaddressed. Im happy I called them out and they could fix it up now before we were left possibly with a broken down air conditioning unit on a hot summer day. My ac is now working better than it has in the 5 years since I lived in this house. Thank you Anthony and Right time! Job well done -
Review 158 (2023-04-06 - Rating: 4)
Great office follow up and scheduling updates.Technician varies in diagnosis.Polite and great attitude.Feel uncomfortable paying in full in advance even job was not completed. -
Review 159 (2024-12-09 - Rating: 5)
Employee was helpful, respectful, friendly, and professional. -
Review 160 (2023-03-03 - Rating: 5)
Leo is a very professional knowledgeable technician. He took his time doing the diagnostic. I looked forward to booking future A/C and heating services. -
Review 161 (2018-08-31 - Rating: 5)
Manuel H and Rodney H did a great job installing our Nest Pro after our HVAC replacement the prior day. They were very professional and explained how everything worked very well. They completed everything within 30 minutes as well, which was great! -
Review 162 (2018-04-25 - Rating: 5)
Excellent service and helpful information about our heating and air conditioning units by Nelson M. I highly recommend an evaluation of your units by this company. Duct Cleaners Joseph Gomez & Luis Rios just left. Very respectful of our home. Thorough job and cleaned up nicely. -
Review 163 (2024-08-06 - Rating: 5)
Great service with detailed pictures of various parts of our A/C system to show the assessment. Also provided before and after pictures. Carmelo was very detailed in explaining to us the condition of our A/C system and was very friendly. -
Review 164 (2024-04-21 - Rating: 5)
Great servic. Tech was very helpful in educating me on how to keep my unit maintained. Thanks Zach -
Review 165 (2024-09-16 - Rating: 5)
The technician is friendly and helpful. He explained the procedures and what he found. -
Review 166 (2023-09-30 - Rating: 5)
Carmelo and Mateo were very professional and knowledgeable. They were teriffic. Thanks to both of youZach was very knowledgeable and professional. He was the BEST