Absolute Airflow Air Conditioning, Heating and Plumbing

Photo of Absolute Airflow Air Conditioning, Heating and Plumbing

Located in Indio, California

Address: 45311 Golf Center Pkwy, Indio, CA 92201, United States

Phone: +1 562-457-6738

Rating: 4.9

Services

  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Insulation contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-25 - Rating: 5)

    I recently had the pleasure of working with Absolute Airflow Air Conditioning, Heating, and Plumbing, and I must say that their service exceeded my expectations. Larry, one of their specialists, stood out for his exceptional customer service, education, and knowledge.Here’s what impressed me:1 Expertise and Knowledge: Larry took the time to explain the plumbing and HVAC issues I was facing. His depth of knowledge was evident, and he patiently answered all my questions.2 Transparency: Absolute Airflow’s commitment to transparency was refreshing. Larry provided clear explanations of the repair process, costs, and options available to me.3 Promptness: When I called for emergency service, Larry arrived promptly. Their 24/7 availability is a huge plus.4 Quality Workmanship: The repair Larry performed was flawless. I felt confident that the issue was resolved correctly.5 Customer-Centric Approach: Larry genuinely cared about my comfort and safety. He went above and beyond to ensure everything was functioning optimally.

  • Review 2 (2024-08-12 - Rating: 4)

    I am updating my review from 1 star to 4 stars, as one of their managers named Devon reached out to me and confirmed that my warranty was good and not expired as their previous person told me. They looked over the paperwork I sent them and agreed I was in the right, and Devon even took the time to come out personally and get my system up and running at no cost to me. The only reason I did not change it to a full 5 star is that the issue occurred in the first place. However the fact that it was handled relatively swiftly and professionally has renewed my faith in this company.

  • Review 3 (2024-07-15 - Rating: 5)

    Absolute airflow did a fantastic job at my home. Edward T was my technician and he was very polite, had a wealth of knowledge, and explained everything in an easy to understand. I would highly recommend Absolute Airflow and I will certainly be asking for Edward T to exclusively be my technician from here on out. Thanks a million!!

  • Review 4 (2024-06-19 - Rating: 5)

    Excellent! Very professional, knew their stuff, got my unit fixed and up and running quickly. They had the parts and we were up and running. Tony is an excellent tech. I do not hesitate to recommend him or Absolute. Thank you!

  • Review 5 (2024-06-08 - Rating: 5)

    Donovan came out to do an AC get ready for summer exam on my unit. What a great job! My unit looked brand new when he was done. Absolutely the best!! Donovan was thorough and efficient and showed me pictures of all the work that was done. What a team - Donovan and Absolute Air... couldnt be more pleased. Thank you!!Rosemary Connor

  • Review 6 (2024-09-05 - Rating: 5)

    Thank you to Mark and his guys for coming back out to the house to button up the last few things around the house! Amazing professionalism great at explaining how problems occur and always on time. Thanks again!

  • Review 7 (2024-08-08 - Rating: 5)

    They’re always super nice and helpful when I call. Have been our primary contact for HVAC and boiler maintenance for well over 10 years now.

  • Review 8 (2024-06-21 - Rating: 5)

    Some says that plumbers are worst than mechanics of upselling you stuff that you dont need, in case ABSOLUTE AIR FLOW proved the opposite. they werehonest, on time ,and professional. Josh the technician who solved my problem was very polite, patient, and knows what he was doing.5 stars is not enough, i recommend them to every one.

  • Review 9 (2024-04-17 - Rating: 4)

    While I have not yet signed a contract, I’m very impressed with the presentation the knowledge and the follow through from Gabriel, the sales rep. Their pricing is not particularly competitive, but they do include things that are not included in other quotes. And frankly, price is not always a concern in my eyes, other than apples to apples, but they are superior in their product line and professionalism. Should I choose to go ahead with the project, I will give a more comprehensive review.

  • Review 10 (2024-05-03 - Rating: 5)

    Our house is more than half a century old and the central HVAC system still used the same original grill. It might have been okay wit the old less powerful furnaces, but with our current one it just would not let sufficient air in.The problem however is that the system is in a cupboard right next to the main door and the area is very nicely decorated as was the original solid wood grill. Absolute Airflow made a new grill for us that was a perfect fit and matched the crown molding around the cupboard as if it were designed to fit there in the first place. Even my mother who is an artist and interior decorator was impressed.The job was done very quickly and the professionals cleaned up everything so that it was impossible to tell that any work had been done in the area. Recommend the company 100%.

  • Review 11 (2024-07-12 - Rating: 5)

    Absolute was absolutely the best. Courteous, efficient and informative about the inspection and work done. I will definitely call them again if the need arises and call them FIRST. Thank you, absolute!

  • Review 12 (2024-03-08 - Rating: 5)

    Corey was great to work with. He was very detail oriented. He didnt rush and do the job as quick as he can. He explained to me many ways to extend the life of my AC units. Very honest and well trained. Will definitely hire with Absolute Airflow again.

  • Review 13 (2023-10-07 - Rating: 5)

    I called absolute airflow to come give my air conditioning and furnace unit a tuneup. The office staff was professional, courteous, and I was able to schedule an appointment within a few days at my convenience. Dean arrived on time, was very friendly, and took safety and cleanliness precautions in my home. He was very thorough in examining the unit, had a lot of feedback for me, took pictures, and wrote a detailed accounting of the status of the unit for the next time they come out. Dean was so nice, explained everything, answered all of my questions, and made recommendations without making me feel like he was upselling me. It was awesome dealing with Absolute Airflow, I will definitely feel comfortable trying their plumbing service as well now.

  • Review 14 (2024-03-06 - Rating: 5)

    We have been loyal to Absolute Airflow for about 5 years now. We are super happy with their service and their representatives. Visit with Josh C. recently was so appreciated as he was very thorough and educational. He is very friendly and knowledgeable. They really go above and beyond for customer satisfaction. Thank you Absolute Airflow.

  • Review 15 (2024-06-22 - Rating: 5)

    Customer Service exceeded my expectations from the moment my call was taken by Katie , an appointment was made to the tech who serviced my call. Donavan was very knowledgeable, professional and provided me with exceptional service.

  • Review 16 (2024-02-15 - Rating: 5)

    Corey was very professional and quick. He updated me on the status of my system and how it’s performing, recommended any possible upgrades to improve the system and changed out the filter for me. To make it even better he took pictures of the system along the way so when it came time to updating me with his findings I could see what he was talking about. I highly recommend Absolute Airflow and Corey as a technician. Thank you for all you do!

  • Review 17 (2024-07-14 - Rating: 5)

    Great professional services! Edward arrived and promptly got to work getting my A/C unit up and running. Great service and great prices.

  • Review 18 (2024-06-10 - Rating: 5)

    Thank you to Absolute Airflow but for Donovan Gross specifically a great man providing amazing service he took care of things that were needed and gave as advice about options for future needs he was courteous and respectful and even more knowledgeable than you see from other contractors/technician than you see in other fields Donovan puts a great person for the general public and puts shining face for Absolute Airflow when our needs arise in the future we want him to be our tech I cant fully express my gratitude to him or hem company but I pray that the company knows what a exceptional man you have in your company he deserves whatever awards or raises that the company offers because he is very deserving thank you and blessings. Mr/Rabbi Dian R Duke Humphrey

  • Review 19 (2024-02-01 - Rating: 5)

    Ryan Bass was a great experience of a service technician in my home. RYAN ANSWERED all my questions nade suggestions and he was able to COMPLETE his job in a timely manner.VERY KNOWLEDGEABLE regarding heating and plumbing..Absolute Airflow has given me excellent customer service. THANKSSARAH DANIELS JOHNSON

  • Review 20 (2024-07-11 - Rating: 5)

    My service tech David was very knowledgeable polite and respectful he didnt cut any corners it seemed very trustworthy great job David

  • Review 21 (2023-11-18 - Rating: 5)

    Andy and Ryan were extremely knowledgeable about our old (1940’s) heater. They were efficient and happily answered my questions along the way! They were clean and professional. Also appreciate their friendly conversation. Jessica did a great job on the communication/dispatch side of it. Definitely call them!

  • Review 22 (2024-07-25 - Rating: 5)

    Tim and Mike were super helpful with the issues I had with my AC unit and made the whole experience great.

  • Review 23 (2024-05-12 - Rating: 5)

    Ive been a member with Absolute Air Flow for several years now. WhT made me call them was our AC went out. My wife has a heat intolerance and I needed it repaired before she got home. Absolute Air Flow was the only company that responded. They repaired our AC and had cold air flowing to cool our home. Since then, Ive trusted them with my AC, my Heater and my plumbing. Ive even purchased a brand new AC/Heating system from them and have no complaints.

  • Review 24 (2024-07-13 - Rating: 5)

    Edward was an absolute beast , very knowledgeable and professional. Outstanding service will definitely renew my services with absolute .

  • Review 25 (2024-07-16 - Rating: 5)

    Great service & work, again. Used Absolute for A/C $69 check-up. This company is the best we have used.

  • Review 26 (2023-10-09 - Rating: 5)

    Cruz and Melissa at Absolute Airflow are top rate. Very good people to do business with. Cruz is a very pleasant young man to work with. Professional & very courteous. Had him do a annual maintenance on both my HVAC units. We will be calling them in the future as needed.

  • Review 27 (2023-11-15 - Rating: 5)

    Extremely professional all the way around. Cruz and Jose went over cost of repair as well as replacement. Ultimately I chose the replacement. Installation arrived early and completed work in an incredibly short amount of time. I highly recommend.

  • Review 28 (2024-04-26 - Rating: 5)

    Steve was very professional and personable. He gave us an honest estimate and didn’t try to sell us anything we didn’t need. We highly recommend him.

  • Review 29 (2023-12-03 - Rating: 5)

    I spoke with Melissa and Norris over the phone and Cruz was the technician who visited my home. All three of these individuals provided excellent customer care! They were all very professional, polite and knowledgeable. 😊 Thank you!

  • Review 30 (2024-02-01 - Rating: 5)

    Tyrone was very professional from start to finish and I wouldn’t hesitate to reach out to him again for future needs. Thanks to Tyrone, I’ll be able to make more educated decisions regarding the pricier needs/wants.

  • Review 31 (2024-04-19 - Rating: 5)

    Big thank you to Johnathon! He explained everything about our service since I had no knowledge about our system. On time courteous All around great service !

  • Review 32 (2023-10-26 - Rating: 5)

    My experience with absolute airflow and air conditioning was great. From the call with Melissa g to cruz s. The tech, things were great. Cruz assessed my air conditioning unit and gave me some great options and explanations about it. Thanks again

  • Review 33 (2024-03-06 - Rating: 5)

    Tony was really great. Friendly and was more than able to answer all my questions He gave me great information that helped a lot on future projects for this old house. Thank you Tony. God bless you 🙏🏼💕

  • Review 34 (2024-07-22 - Rating: 5)

    Very prompt service. knowledgeable technician. not pushy trying to sell me a new unit.

  • Review 35 (2024-08-01 - Rating: 5)

    Arnold was great! He was right on time and extremely professional!

  • Review 36 (2023-10-12 - Rating: 5)

    Brian was fantastic! Performed a furnace tune-up. Explained everything so I could understand. Added a UV light in the unit to help prolong the life of my HVAC system. I really appreciate that. Ask for Brian. Absolutely a great experience. Thanks Brian!!

  • Review 37 (2024-01-15 - Rating: 5)

    Ryan was punctual and professional. He left our bathroom clean. Dispatcher was also very personable and most important, the job was done right.

  • Review 38 (2023-07-05 - Rating: 5)

    Our second AC went out and Ruben took the time to get to the root of the problem to ensure future issues with the unit would not occur. He even took the time to walk me through what was happening during the diagnostic process. I appreciated his professionalism, transparency and rational for his repair recommendations. He even offered to come back and personally check on our AC units, as well as perform our yearly maintenance at that time. Thankful for the service, especially during the brutal summer months in the Coachella Valley. Thank you Ruben!

  • Review 39 (2024-05-31 - Rating: 5)

    Isaac was knowledgeable and professional. The only thing was, dont use someones decorative towels to clean a part within the toilet!

  • Review 40 (2020-10-28 - Rating: 5)

    Mike was excellent. He is a great plumber and knows what he’s doing. He was kind and courteous and did really nice work. I would highly recommend him for any plumbing issues you might have. He worked cleanly and efficiently is also a pretty nice guy.

  • Review 41 (2024-08-08 - Rating: 4)

    Service was great and informative. Thank you Josh, you were great. Would love to renew service but yearly membership cost increased and no offers available or promoted to keep a client. I’d recommend just look for promos (with any company) and take advantage to keep your consumer cost down. Would love to stay but if they aren’t going to make an offer, my business is always welcomed anywhere.

  • Review 42 (2024-07-24 - Rating: 5)

    Weve been with Absolute Air for 4 years now and I am completely satisfied with their service. Todays appointment with Edward T was amazing! He was very polite and easy going with my standards of cleanliness. That was a major plus for me. He was knowledgeable of the AC unit and was eager to explain every aspect of his findings.Thank you Edward T for your professional service.K. Salazar

  • Review 43 (2020-04-22 - Rating: 5)

    We had an emergency early morning and called around and most were not servicing due to the Covid19. Jean from Preferred Services was great; she managed to get a technician right away. I received a text message and an email with a photo of the tech that was arriving which was helpful.Miguel showed up wearing a mask (much appreciated during this time). Not only was he very thorough with his work but he was also detailed in letting us know the process. We had a slab leak, Miguel did an amazing job when drilling and removing tiles. Would highly recommended Preferred Air Conditioning Heating and Plumbing.

  • Review 44 (2024-03-01 - Rating: 5)

    Today Steve came to check out our HVAC system. He communicated very well, was respectful of our property and our home, and also got along well with our very barky dog

  • Review 45 (2019-07-30 - Rating: 5)

    Fantastic customer service! Taven was professional and extremely helpful when asked many questions in regards to the work he was performing on our AC unit. Aside from the triple digit weather and climbing in and out of our attic, he maintained a positive and professional attitude. Our AC was working in no time. We recommend Preferred Services and all the technicians we encountered vs phone and our initial visit to diagnose the problem by Brock. Who also was outstanding. All questions and concerns were handled to our satisfaction and we chose to search no further. Glad we did! We recommend Preferred Services.

  • Review 46 (2019-12-21 - Rating: 5)

    The overall experience far exceeded my expectations as we have had some bad experiences from other contractors in the past, hence that why we called Preferred Services. Polite, professional response from the office, detailed time of arrival backed up with a call to say that the contractor was on his way. He arrived, polite, listened to my concerns and carried out the repair, no mess, no fuss and a very good price. He has certainly restored our faith in plumbers. Thoroughly recommend the company. If I could give more than five stars I would. Their number is now on my speed dial, just in case.

  • Review 47 (2020-05-07 - Rating: 5)

    Couldnt be happier with my experience with Preferred Services. TJ arrived on time and was warm and friendly. He thoroughly cleaned, inspected, and serviced our A/C units. His inspection determined that additional work was needed to get the units working up to par. A very reasonable proposal was submitted with recommendations for reconditioning the units which I will be scheduling to have completed ASAP. I would highly recommend this company to anyone needing work done.

  • Review 48 (2024-08-01 - Rating: 5)

    Excellent timely and helpful respectful and did a great job would recommend to friends and family

  • Review 49 (2018-07-07 - Rating: 5)

    Very honest, reliable, and willing to work with me on figuring out my options! Leo came and did a thorough and detailed inspection. He informed me of all the issues with my old unit and helped me make a better informed decision for my household. Prior to his arrival Emma, located in their office, helped me sign up for their maintenance program which I find to be very valuable in the long run as I will definitely be recommending their services in the future as they continue to provide mine as well. Thanks so much for the same day service and quick responses from your entire team! I look forward to continuing to work with Serena, Leo, and Emma. My home is finally cooling down and I can finally relax from this heatwave outside.

  • Review 50 (2020-12-07 - Rating: 5)

    Miguel and Preferred Services were great. Very professional in the contacts, and Miguel was personable, friendly, and obviously knew exactly what he was doing. No drama! Im very pleased with his work and would recommend him and Preferred Services for your plumbing needs!

  • Review 51 (2020-06-16 - Rating: 5)

    Mike D. from Preferred Services was professional, knowledgeable and efficient. He went beyond the normal to explain what was happening and then to suggest and remedy my water/plumbing issue. He not only got the job but saved me some money as well. Preferred Services communicated and kept me well informed as to when to expect the technician’s arrival.I would highly recommend Preferred Services AND Mike!

  • Review 52 (2024-07-22 - Rating: 5)

    Isaac e has been so professional!!! I would highly recommend them!!! Awesome

  • Review 53 (2024-06-12 - Rating: 5)

    Anna really good on the phoneIssac is amazing and knows whats he doing ! He was really nice & polite

  • Review 54 (2020-07-31 - Rating: 5)

    Brock did an awesome job! Very prompt, courteous and explained everything clearly. Repairs were quick and convenient. Arrived on time and finished the job faster that I expected. He is an excellent tech and is highly recommended!Thank you Preferred Services!A very happy customer!!Steve in Indio

  • Review 55 (2020-06-02 - Rating: 5)

    Had a great experience with the owner Rick helping me process what my issues were and what the best solutions would be for our AC needs at home. I have two units that needed to be replaced, and he walked me through from start to finish. Trust is a big deal in business, and no doubt this is one of the rare businesses that provides that. Highly recommended.

  • Review 56 (2024-03-18 - Rating: 5)

    Great service, good turn around time on longer jobs. Personable service with a high degree of expertise from Richard, good company for you AC needs.

  • Review 57 (2023-12-01 - Rating: 5)

    Melissa G and Ryan S were great. Ryan was considerate and took the time need to exceed expectations. Will definitely use again.

  • Review 58 (2023-03-13 - Rating: 5)

    If I could give Travis and Kaze 10 stars, I would.Professional, charismatic, honest, efficient; such rare find in a sea of scammers.They came in, and I explained the issue. They fixed the problem in less than an hour and for about half the price of their competitors.I cannot be happier and I emphatically recommend Absolute Airflow.They now have a customer for life.

  • Review 59 (2024-05-16 - Rating: 5)

    London and his partner Alex are super friendly and communicated. Walk through me every steps. Thanks for them.

  • Review 60 (2020-07-05 - Rating: 5)

    I will continue to use Preferred Services for all of my personal and business needs. Not only are they nice, prompt and professional, the technicians are also very knowledgeable and always get the job done right the first time. Jean in the office is a pleasure to work with! Their pricing is very reasonable. This is the best company out there for all of your A/C and plumbing needs!

  • Review 61 (2023-11-07 - Rating: 5)

    Brian has now been out twice for separate matters, and on both occasions, he has performed exceptionally well. Very knowledgeable and a great technician.

  • Review 62 (2020-06-06 - Rating: 5)

    Mike was exceptional! He was very courteous and he went above and beyond! He helped us out of a bind we were in unexpectedly with our washer and dryer. When he was finished he cleaned up nicely. I highly recommend him and Preferred Services!!!

  • Review 63 (2024-07-02 - Rating: 5)

    Honest and good people too . Help understand it all and step by step what they are doing . Will always be my first call

  • Review 64 (2019-09-06 - Rating: 5)

    As a first time customer, I am very pleased with Preferred Services. Jean, their dispatcher, was very helpful and courteous. I got an appointment that same day, and Kaze did an awesome job repairing our water heater. He was very informative and was able to diagnose the problem right away.

  • Review 65 (2024-03-02 - Rating: 5)

    Corey was extremely polite and professional. Was very knowledgeable and reliable resources. Very satisfied with his service today. Thank you.

  • Review 66 (2020-08-25 - Rating: 5)

    Appointment was next day. It wasnt an urgent problem. They then called the next day to see if they could come earlier. Awesome. Broc the tech was great. Super informative. On time and cost less than expected. We have Preferred Services for HVAC and plumbing. Super professional.

  • Review 67 (2023-05-05 - Rating: 5)

    Outstanding customer service from Anthony! Responsible, on time, set us up with a discount plan and gave us options on a repair we are obviously going to need. Would use Absolute AirFlow Indio absolutely again!

  • Review 68 (2024-06-20 - Rating: 5)

    Reliable, punctual, they did what they were supposed to do and very knowledgeable of their craft. Give them a call!

  • Review 69 (2024-06-25 - Rating: 5)

    Daniel provided exceptionally professional maintenance for our HVAC syste.

  • Review 70 (2020-08-30 - Rating: 5)

    TJ was very helpful and knowledgeable. He was able to fix the problem with my AC.He was very well mannered and took his time toExplain the problem. Thank you for coming on a quick repair service. Especially on the weekend.Yes I will most certainly refer this company. Thank you.

  • Review 71 (2020-06-29 - Rating: 5)

    David did a great job! He was up front and was very thorough. He gave me an honest assessment of the status of our central ac unit. Fortunately it had been well maintained and is in good working order. Would call them again.

  • Review 72 (2024-05-15 - Rating: 5)

    Very knowledgeable in hvac. Recommended units to be replaced due to A/C not operating at its peak potential due to the age of units.

  • Review 73 (2024-02-08 - Rating: 5)

    Gave great service and explained everything that was going to happen and services performed. Steven was very kind, knowledgeable and professional. Highly recommended

  • Review 74 (2020-07-14 - Rating: 5)

    The technician that came out, Kaze, did a great job servicing our two units. He was very nice and thorough with his inspection and repairs. He explained in detail everything he did. I will call Preferred Services again the next time I need repairs/service.

  • Review 75 (2024-08-27 - Rating: 5)

    Excellent technician new how to hunt for the problem and how to correct the insufficiency with my particular system everything is running back to normal thank you

  • Review 76 (2019-02-17 - Rating: 5)

    Leo arrived at the anticipated time. He was on the roof troubleshooting the problem and was testing all the routine steps. He cleaned the coils and changed the filter and was running into a problem that he couldn’t get around. We had our own smart thermostat that was installed just a few weeks earlier that we can control remotely. After a few hours and a lot of researching the issue. He didn’t give up! He stuck with us until the problem was resolved and got the system heating! I am so glad we called preferred! Excellent Job Leo! Thank you

  • Review 77 (2019-01-09 - Rating: 5)

    I had a gas leak at my home and needed to re-pipe the gas lines. Luis showed up at the time that they stated and did a wonderful job. Luis walked me through what he thought was best and agreed on the plan. He is very friendly, conscientious and efficient on his time and what needed to be done. After the installation was completed, he pointed out a few things that he saw that may be needed down the road as well as how to reduce the hard water issue that we seem to have in Palm Springs. Overall, it was a great experience and will be calling Preferred Services/Plumbing for future plumbing needs, and I will request Luis.

  • Review 78 (2020-08-01 - Rating: 5)

    I have dealt in the past with many plumbers! Fortunately I was referred by my insurance to Preferred Services! Miguel was the nicest hard working who worked in the heat which I am sorry 😐 but he did a wonderful job and took care of the leak👏🏻👏🏻 Thank you Miguel very much I went out to thank you but you were gone! My husband and I really appreciate your hard work! Take care and be safe God bless you

  • Review 79 (2019-12-28 - Rating: 5)

    Great people all around. Everyone I had contact with was friendly, courteous, and efficient. They texted me with the technician’s profile which I thought was awesome. The office called me with an ETA and he was right on time. He analyzed the problem instantly and had it repaired in no time. Before he started I knew exactly what it would cost. Highly recommended.

  • Review 80 (2024-05-16 - Rating: 5)

    The name Absolute keeping their brand level.Benj was very patience and explaining the pros and cons of tankless and tank. I informed i am not ready yet for an upgrade, but no pressure at all. He understands what the client needs at this time. When I am ready I will give them a call.

  • Review 81 (2020-04-16 - Rating: 5)

    I had a main line sewer stop and freaked out a little lol I called these guys and they couldnt have handled it any better than they did. I had someone at my house in less than an hour, they explained to me how it all worked and what they needed to get done. Everything was please and thank you and they were extremely clean and sanitary. If you need anything at all dont hesitate to call on Preferred. From top to bottom this was easily the best experience I have ever had with a service company.

  • Review 82 (2023-10-17 - Rating: 5)

    I highly recommend this business, i Highly recommend Brian is not only friendly but also highly skilled and professional. He take his time to explained to me were I can understand it easily. Great guy

  • Review 83 (2020-11-12 - Rating: 5)

    Preferred was referred to me through Home Depot, from which I purchased my water heater. Their office contacted me promptly to give me a quote and set up an appointment for installation. The installers arrived on time. They removed the old heater and installed the new one quickly and efficiently. They took away the old unit, and cleaned up thoroughly. Very professional! I would certainly use them again.

  • Review 84 (2018-05-14 - Rating: 5)

    Awesome Service. Have been with Preferred for 8 years. Always show up time specified. Courteous friendly technicians. Never oversell, always advise what is priority or not if repairs needed. Have referred all my friends and feel confident doing so. TJ today was direct, honest and very detailed which was most appreciated.Thank you Preferred!

  • Review 85 (2020-09-23 - Rating: 5)

    Converting from traditional gas water heater to tankless. Miguel was very informative and professional. The installation cost is quite a bit more than for a traditional water heater but the Home Depot sale on the tankless unit with SCE rebates kept the total cost within my budget.UPDATE: The installation went well and was more complex than I realized. Miguel worked most of the day and did a great job. He even left the cleaner than he found it.

  • Review 86 (2020-01-15 - Rating: 5)

    I moved into a condo that I renovated top to bottom. Once the sinks, showers, and related plumbing were operational again, I found I had no hot water. The plumber who was doing the work (not Preferred Services) serviced the water heater (which was electric and installed on the roof, as are all the condo in the complex), replaced a part and flushed out the built up minerals. But a few days later, no hot water again. He came back and replaced a different part. A few days later (and lots of money spent by this time), no hot water again. Also, when I reported the issue, the plumber didnt get back to me until the third day.By that time, I had enough and called Preferred Services. They sent out Miguel. He assessed the situation, advised me on what needed to be done, ordered the necessary parts and was here today to do the work. He was fast, efficient, showed me the old parts and explained what was wrong, plus advised me on what to do to keep the water heater operating properly and how long I could expect it to last before I needed a full replacement.Between the first plumbers work and Preferred Services, I spent a lot of money. I should have called Preferred Services in the first place and wish I had. But I feel confident now that the work is done correctly and that I have a company that will stand behind their work.Thanks Preferred Services and thank you Miguel.

  • Review 87 (2020-10-23 - Rating: 5)

    Preferred Air Conditioning and Plumbing has been one of my household’s best vendors for many years. Their operators and techs are the best in the business PERIOD. Professional, On-Time, Courteous, Knowledgeable, Problem Solvers these men and women get the job done right the first time and at very competitive price points. The Team of Mike and Tony recently repaired my water main that ruptured in two places. They were fast thinkers and problem solvers that thought outside of the box to spare my landscaping and wallet undue harm. They provide options, a plan and delivered on time with personality and a can do attitude. They were supported by Jean who coordinated the appointment and admin aspects of the seem less transaction and follow up. Preferred A/c and Plumbing is a best in class operation. Sincerely, Tim S.

  • Review 88 (2024-08-01 - Rating: 5)

    Jacob came to my house for a shower drain cleaning. The man went above and beyond cleaning the calcium hard water deposits from the drain and overall did an amazing job. Strongly strongly reccomend this company. Theyre very honest and Jacob specifically is a great guy.

  • Review 89 (2018-11-02 - Rating: 5)

    Great service with same day delivery/ insulation. Luis is very knowledgeable and worked hard to accommodate our needs. He was here over 5 hours and double checked connections and function several times. He is friendly and courteous. A very good experience.

  • Review 90 (2019-10-08 - Rating: 5)

    Kaze was on time and was very knowledgeable diagnosing the problem with my water heater and repairing it. He was professional and courteous. I have recommended Preferred Services to my clients in the past and am I fan of this company because of my personal experience with them as well as the raving reviews my clients have given them when they have used their services.

  • Review 91 (2019-01-08 - Rating: 5)

    I have been a member of Preferred Services for just a few months so far, but had 3 service or maintenance calls. Each time I am greeted with extremely professional and helpful service in my home and on the phone. Both TJ & Kaze have been incredibly professional. Great company. Happy customer.

  • Review 92 (2020-09-27 - Rating: 5)

    Preferred Services are everything and more that you can hope for in a technical service company. They promised to be there on time and fully complete the job as agreed too. They did and overcame and solved numerous obstacles that arose during the work. The final product is beautiful, stylish and complete. The technicians, Javier and David, were professional, efficient, courteous and took care of my parents to make sure they were kept cool while the system was replaced in the heat of our summer. Rick Cubas helped me choose the system that best suited our needs and was efficient and affordable and then made sure the project was completed to my satisfaction. You will never find a better company or group of employees to care for your heating and air conditioning needs.

  • Review 93 (2020-04-27 - Rating: 5)

    Had plumbing issues fixed and the house sanitized by Preferred Services today. Mike came to the house and was very kind and Professional with everyone inside the house. Will definitely will use them again and I suggest everyone looking for a great company to give them a call for all your home needs.Robert

  • Review 94 (2018-05-03 - Rating: 5)

    If you are looking for an honest, professional, detail oriented and caring AC company- look no further! First, working with Rick Cubas was the easiest and smoothest process from the initial call to getting a quote within 24 hour! Thought it couldn’t get any better, but then it did when David and Javier came over to change all the duct work, move registers and layout/install the new system. Everything was done when and how it was said the first time. Couldn’t be happier with the entire process of the complete new system. Not to mention I have never felt more air flow from vents than I do with this system! Thank you Preferred and happy to be a part of the “Old Fashion Service, Customer Preferred” as I experienced the service and Prefer you!

  • Review 95 (2019-11-27 - Rating: 5)

    Mike D was so great; very knowledgeable and thorough, pleasant personality. We will recommend this company to all. Thank you for getting this done for us before Thanksgiving. Jean was so helpful to us as well.

  • Review 96 (2019-05-14 - Rating: 5)

    We had our scheduled maintenance service for our AC unit today and couldnt be more pleased with Broc. He is always very professional and has a great attitude. Hes very knowledgeable and answers all of our questions. We feel confident when our service appt has concluded that we received exceptional service. Thank you Preferred Services.

  • Review 97 (2019-01-10 - Rating: 5)

    Our technician Luis and his assistant Javier,did an excellent job installing our new kitchen sink faucet. The installation itself was done very professionally, including cleaning up old hard water deposits around the faucet base plate and caulking behind the sink to prevent water leaks into the cabinet. Luis also took the time to complete the complicated Home Depot paperwork associated with our referral. They left everything in clean, working order and we were very satisfied with their job.

  • Review 98 (2020-07-16 - Rating: 5)

    The guys from preferred AC and plumbing were very professional and very knowledgeable. I recommend preferred AC and Plumbing to anyone out there looking for a good reliable dependable AC and plumbing company. There tech.that they sent out to my house was very respectfull and very knowledgeable about his job. Kaze is his name and he is a great asset and team member to this company. Thank you

  • Review 99 (2019-06-01 - Rating: 5)

    Tj and David did a great job installing new A/C and furnace. They were very professional, explained everything that needed to be done, arrived on time and worked tirelessly for many hours. I highly recommend Preferred Services. Their technicians are the best!

  • Review 100 (2018-07-15 - Rating: 5)

    We needed service on a Sunday evening and while there are a few companies who advertise service 24/7 yet not one of those companies responded to our request for service.Preferred Services really is 24/7. When I called, a person answered the phone at 8pm on a Sunday evening. They had a pro working on our ac within a couple hours and he had our unit up and running before midnight.The fee was very reasonable and the service was fast, friendly and professional.5 stars and a huge Thank You to Professional Services!

  • Review 101 (2024-05-18 - Rating: 5)

    Very professional, knowledgeable, and better than other competitors in the area, definitely will be recommending to anyone who needs servicing in the area

  • Review 102 (2020-01-15 - Rating: 5)

    This gentleman is awesome. He arrived at 10.15 PM and didnt finish until 3.00 am. He is extremely knowledgeable, diligent, courteous, neat and clean, and did not stop until the problem was diagnosed. I highly recommend this Company, but especially our service professional. HE IS OUTSTANDING.

  • Review 103 (2020-11-07 - Rating: 5)

    20201107: As always, Preferred Servicess employees have been great. Today, Tony serviced our heating system. Tony was prompt, courteous, and provided us with the services we needed. In addition, though he was here to evaluate our heating system, he found a small leak in one of the pipes associated with our tankless water heater. He fixed that leak as well. We appreciate this level of service very much. Thanks, Tony. You make Preferred Services look good in the community! Jay Creighton and John Ochoa.

  • Review 104 (2019-05-10 - Rating: 5)

    Wow. This company is so professional. The first thing that really impressed me is that I received a text a half an hour before the technicians arrival. The text had the arrive time update and a photo of the technician! I thought that was great because it allows me to see who is going to be coming into my home. I’ve never seen this feature before. Broc, the tech, was super polite and courteous and he explained things so well to me. He was very thorough in his inspection. Thankfully, I’m OK for right now but eventually I will need to make some decisions and I will include Preferred Services when I do! Thank you Broc!!

  • Review 105 (2019-04-10 - Rating: 5)

    The whole experience was very easy and organized with the Preferred team, from Rick the owner, Jean the dispatcher, and TJ the technician. TJ was very informative and professional with us and our property manager, and took pride in his work. We feel the job was done right the first time with Preferred, and recommend them to anyone with HVAC and plumbing needs.

  • Review 106 (2018-08-24 - Rating: 5)

    Miguel and Luis did such a great job with a under slab drain issue! They were so through and very detail oriented! They made sure everything was put back correctly and cleaned up! I highly recommend Preferred Services Plumbing and Air Conditioning!

  • Review 107 (2022-12-20 - Rating: 5)

    Gabriel and Ulysses were great. Walked me through everything they did and gave me ideas for bettering my home in the future. Kind and knowledgeable. I would refer Absolute Airflow to anyone!

  • Review 108 (2024-01-08 - Rating: 5)

    Daniel was excellent he knew his stuff and even shared some pointers to help me keep warm until I got my unit repaired

  • Review 109 (2019-03-28 - Rating: 5)

    We have used Preferred services for three years now. They are the best! two services per year for our A/C, heating system and plumbing. So beyond convenient to have one company for all three major home systems. They are always prompt, courteous and very knowledgeable in all areas.Highly recommend Preferred for your home!

  • Review 110 (2024-04-30 - Rating: 5)

    The tech was very personable, polite, thorough and non pressing with thoughtful, clear recommendations. Very pleasant experience!

  • Review 111 (2020-04-23 - Rating: 5)

    Maze did a great job. He was very polite and also very knowledgeable. People like him are the reason I stay with Preferred. I would recommend them to anyone looking for a great plumbing HVAC contractor.

  • Review 112 (2019-06-15 - Rating: 5)

    Taven was so professional and a real treat to work with. He was able to accurately explain every issue that was found with our AC unit and did so with grace. I was blessed with how clean Taven was after he worked in our attic, he took the time to wash any hand prints off our attic access hatch. Thank you so much Preferred service and your team of excellent technicians. Thank you Taven for your hard work in cleaning our compressor. Our AC is working great!!

  • Review 113 (2019-10-08 - Rating: 5)

    TJ did our semi-annual winter heat pump maintenance and inspection. He was very professional and enjoyable to talk to. I have used Preferred for over 5 years for AC/Heat Pump maintenance , as well as plumbing problems. The company is first rate with very professional workers.

  • Review 114 (2019-06-01 - Rating: 5)

    Quick service. I called and they had a technician at my home within 2 hours. The technician was professional and fixed the issue quickly. Offered me an affordable membership that that paid for the visit and additional visits for a year. The membership is worth the money to me. Happy with preferred services.

  • Review 115 (2018-08-01 - Rating: 5)

    I’ve recently had an AC leak at my condo with repair work done by Preferred Services. I am so happy with the choice the property management had made by using this company and most of all the wonderful employee they sent out and have working for them named Broc! He was awesome 👏🏽 literally made the bad experience so much smoother and better more than I could have imaged specially being so overwhelmed at the time 😰😱 I can’t thank him enough. He was very thorough and did everything with such care and effort. He knew exactly what was wrong, what to do, and how to fix! Even keeping me updated and informed along the way which also made it a even smoother experience. As well as him being such a great efficient worker he was also such a nice person, even with my young daughter running around trying to get into everything 😩 poor guy lol it never seemed to bugged him not once, this coming from a single parent with a small child and having to deal with this kindOf Issue was just nice feeling havingA kind kid friendly service man that never once seemed annoyed 😆 that was also another relieving thing on my end. Besides all the great customer service he provided he was able to get the job done and done RIGHT! Also in a very clean timely manner. In CLEAN I mean the whole 9 yards, wore plastic booties through out my place, cleaned up so well during and after his work was done. I Just can’t not say enough good things about this young good hard working man! He always went the extra mile which is a Rarity with so many companies and services now days. I didn’t know much about this company before but I sure do now and I know that their employee Brock did a great job 👍🏽 and I am very pleased with his work and glad they sent him! He has definitely given me a new outlook on great customer service, and his hard work should not go unnoticed!!! That is really why Im taking the time to write this review specially as a single mom with limited free time, I definitely wanted to make sure I got to this and to personally give him a written thank you and recognition not just a “Review” for all his hard good work. Besides all the thanks I gave him while he was here getting the job done oh yea and the few purple electrolyte drinks I had given him too lol he definitely deserved more than that, that’s for sure! Putting in a good word is really the least I could do, but hey word of mouth is everything, and I will definitely be recommending this company now due to his wonderful service he gave me through out this whole ordeal and what had started out as such a mess and horrible experience lol ended up not being so bad after all thanks to him! Again thank you Preferred Services for sending him, you got a real great one your team. This company is now #1 choice In my book for any AC services or needs!

  • Review 116 (2019-04-08 - Rating: 5)

    Broc came by to do a system check on our AC. We bought the home a year ago, and figured we’d better be safe than sorry.He was very knowledgeable and professional while in my home, and took great care in explaining everything he did and saw.He went through all of the options available to me to make sure my system was running at full efficiency, as well as explaining their incredible membership package.Since the membership covers both plumbing and AC, it is a no-brainer in my book!I can not recommend these guys enough! Seriously, a quality company!

  • Review 117 (2020-10-10 - Rating: 5)

    Team Henry is proud to have Preferred Services as our HVAC and plumbing provider. TJ is absolutely amazing. Our unit needed this tune up, very dirty and dusty from the long windy summer we have had. Thank you for coming out on Saturday and making our unit look brand new.

  • Review 118 (2024-08-02 - Rating: 5)

    My experience with Edwad T were great.

  • Review 119 (2020-06-29 - Rating: 5)

    David came out this morning to do an A/A tune-up and inspection. He was on time, extremely polite and professional, voluntarily put on booties each time he came back into the house, and found (and fixed) at least a half dozen areas that extraordinarily improved the efficiency and sound of our A/C. He went far far beyond what we expected and was just plain spectacular! I cant imagine using any other service in the future.

  • Review 120 (2020-10-15 - Rating: 5)

    Mark is a good bro...thanks Mark! He was very straightforward about the process of installing the disposal unit, and I was confident in his abilities. He also offered some simple self-help methods, which I greatly appreciate!

  • Review 121 (2024-08-02 - Rating: 5)

    My technician Ryan was kind respectful & knowledgeable and was able to explain what he was taken care of today with so much patience. Thank you Ryan!

  • Review 122 (2020-07-03 - Rating: 5)

    Great support staff and Kaze D. is a friendly, hard-working master of his craft. Did a great job and gave me good advice on appliance-related matters. Count me a Preferred Services customer from here forward -- and Ill always request Kaze for my future jobs.

  • Review 123 (2024-03-11 - Rating: 5)

    Corey was professional , friendly and extremely knowledgeable. He was a pleasure to deal with and we want him to do our work all the time.

  • Review 124 (2020-01-30 - Rating: 5)

    The representative reviewed our water heater, gave us an update on its life expectance and showed us some options. We decided to go with a new hot water heater as we didnt have as much pressure as we should have coming through the hot water taps. He gave us a quote and a completion date right then. The job was completed on time and our hot water pressure is were it should be now. Price was reasonable for the hot water heater, installation, etc.

  • Review 125 (2019-12-10 - Rating: 5)

    Preferred came out to diagnose a serious clog of tree roots in my drain. They showed up on time, the technician (Mike) was extremely polite, thorough, and detail oriented. the job was complicated - it took two entire days to get it done; and they came right back out when I noticed something that was overlooked. Im extremely satisfied with their work.

  • Review 126 (2019-03-03 - Rating: 5)

    Preferred as a business is the best organization I’ve had the pleasure of working with. Service techs Broc and Michael were thorough and professional. Michael replaced my water heater and Broc inspected the furnace and A/C systems. They provided great feedback and photos of items needing repairs/ replacement, plus future recommendations. They followed up our discussion with an email detailing work performed, findings, recommendations and pricing for each. For the past nine years It’s been a challenge to find a good home services company in the Palm Springs area, but Preferred has consistently provided great service and competitive pricing. Broc and Michael did great work today, and I look forward to working with them in the future.

  • Review 127 (2024-07-28 - Rating: 5)

    Edward T was very professional and was a great technician. I will request for my next service. He was awesome and made me feel at home. Thank you

  • Review 128 (2018-08-25 - Rating: 5)

    I called at 4:00 am because my air conditioner was blowing hot air and it was 84 degrees in my house. I had someone out at 5:00. I was impressed how fast I received service. Broc fixed our unit. He explained everything and was super professional. Very affordable. Would highly recommend to anyone.

  • Review 129 (2019-04-25 - Rating: 5)

    Let me premise this by saying this is probably my second review I’ve ever left for any company.With that said, my AC went out when it was 104° and needed it fixed STAT. My dude, Broc, showed up like a super hero an hour and a half earlier than I was told he’d be here! He meticulously inspected the furnace and AC unit and fixed the problem with ease. Broc was very thorough and informational and it is because of his exceptional quality of work that I am signing up for their protection program. I’m sure there are other employees that are great as well with this company but Broc is my guy! Highly recommended and would give more stars if possible. Great hire with this one Preferred Services. I don’t know what he makes but give my dude a raise and some praise!

  • Review 130 (2024-09-04 - Rating: 5)

    Very thorough job. Very Professional and explained everything

  • Review 131 (2024-08-12 - Rating: 5)

    Josh was professional and polite and cleared the drain!!! TYSM!!!!

  • Review 132 (2019-02-07 - Rating: 5)

    Water heater installation. Javier did a great job with his helper. They picked up the new water heater , removed the old one, installed the new one(very clean install), and hauled away the old one. New supply lines and they did a great job putting in a new copper pipe.It was clean and easy--at least for me !!

  • Review 133 (2020-09-29 - Rating: 5)

    I needed toilet installed that I purchased at Home Depot. There was confusion on the part of Home Depot but the installers cleared it up very quickly and easily. Installation was quick, clean and professional. I would definitely use them again for a similar project.

  • Review 134 (2020-05-14 - Rating: 5)

    Amazing service. The AC/Heating unit went out in our desert house with temperature over 100 degrees. Preferred Services rearranged their schedule to come out and install a new unit the next day, on a Saturday. AC is running great and tenant is happy!

  • Review 135 (2020-11-04 - Rating: 5)

    Annual maintenance of my familys tankless hot water heater. These guys are great! Very knowledgeable and always a pleasure to have at the house. They were in and out in no time!

  • Review 136 (2020-01-05 - Rating: 5)

    On a busy day Miguel V. sent a text to say he was able to arrive early and did so. He replaced a garbage disposal with stock on his truck quickly. And when asked he was able to repair a leak associated with the water heater, he did it in short order. Miguel was cheerful, even at the end of a long day, and obviously experienced.

  • Review 137 (2019-05-23 - Rating: 5)

    So pleased with the service provided by Broc with the yearly maintenance check up. He provided pictures and video of the rooftop unit so we could see exactly what was going on and was very thorough. He was very patient while explaining what he found and what actions needed to be taken. Highly recommend this company and Broc in particular. Many thanks.

  • Review 138 (2019-05-08 - Rating: 5)

    From the front office staff to the tech Miguel, everyone was extremely pleasant and they found a way to fit me into their schedule on the same day. Had issues with my tankless water heater which Miguel quickly diagnosed and resolved the issue.

  • Review 139 (2019-11-02 - Rating: 5)

    Preferred Services and Taven H are both awesome! Hes been to my house to service my AC/Heater on numerous occasions and is both friendly and knowledgeable. Would definitely refer this guy and this company.

  • Review 140 (2024-01-26 - Rating: 5)

    Ruben called me when he was 25 minutes away to make sure I still wanted the service. He was nice and polite

  • Review 141 (2020-08-07 - Rating: 5)

    I used this service business upon highly recommendations of neighbors in my complex of 80 units. Was told that I should have my water pressure checked because of old pipes. Also had a shower fixed on the spot. Very happy and service tech came to the door in a mask and gloves and was carrying booties. Thats being prepared!!! Will call again. Deepwell client in townhome.

  • Review 142 (2020-06-25 - Rating: 5)

    We had a BBQ fire and did not have a gas shutoff. We called. They came. They installed a shutoff valve. No more having to turn off the whole house. Great service, on time, pleasant to deal with, we were so happy we are having them replace our hot water tank as ours is 17 years old and its time.

  • Review 143 (2020-08-07 - Rating: 5)

    Miguel was here to test our water pressure and the present state of our pipes. he tested our water lines and adjusted the homes water pressure, then on top of that he replaced a rusty valve in our 2nd bathroom shower. he was in and out in a short time. he was friendly, knowledgeable and clean ! we will be having Miguel back for future issues.

  • Review 144 (2019-09-23 - Rating: 5)

    Kaze was just here for a plumbing issue and he was very polite, professional, and informative. He gave a thorough explanation of the issue and resolution. I feel he’s a good member of the Preferred Team!

  • Review 145 (2018-05-02 - Rating: 5)

    Jonathan did a great job explaining what he was doing during the service. He clean both the air conditioner and the swamp cooler and took pictures of before and after. He explained the importance of having a routine service, change the dirty filters and gave me a report on the condition of the two units. I would use them again.

  • Review 146 (2018-09-04 - Rating: 5)

    Michael was awesome! On time and did the work we agreed on. I appreciated the fact he didnt try to sell me something I didnt need. Honesty & integrity are most important and Michael had both.

  • Review 147 (2018-09-17 - Rating: 5)

    Jonathan with Preferred Services went above and beyond showing a high level of integrity in advising me the best way to handle a Freon leak in my HVAC system. Its refreshing to do business with an ethical company that truly performs the best service for the customer.

  • Review 148 (2020-03-18 - Rating: 5)

    I had one plumber come in who told me it would cost thousands to fix my hot water problem. Then I called Preferred and they sent someone within an hour. Mike quickly found the problem and fixed it in minutes. I have hot water again. And no big bill!

  • Review 149 (2018-08-16 - Rating: 5)

    Rick, Serena and Javier treated me like family. Working in the heat to provide me with a new AC system (just as summer was starting in June) that I love is the kind of dedication and professionalism you dont find everywhere. Also, I now no longer need to worry about future plumbing work because they do that, too.If you are looking for cheap, with crappy, half-assed service, look elsewhere. These guys laid new tarp on my floors to protect them from debris and wore booties over their shoes. Its the attention to detail like that which makes the difference between Preferred and every other company I have ever had set foot in my house.If you have and older air conditioner that is starting to reach end of life to the point where they no longer are going to allow the freon to be manufactured in California such as the case with mine, dont wait to replace it until they dont make the stuff anymore. Be proactive. They have rebate programs that can save you thousands of dollars if you act now or soon (June 2018). But if you wait until they dont make the stuff anymore, not only will you have an AC that wont cool your house, but you wont have an opportunity to save money like I did.

  • Review 150 (2019-04-01 - Rating: 5)

    Great service, quick and kind. They did a great job! He was nice to keep me filled in on the repair. Would refer and call again if needed for future.

  • Review 151 (2019-05-05 - Rating: 5)

    Luis was great- diagnosed problem quickly- was very communicative, sending photos and texting. He went above and beyond leaving the job area clean and tidy!! And the problem was fixed in a timely manner - even though it was a Sunday and holiday for many!

  • Review 152 (2020-06-23 - Rating: 5)

    Broc was extremely polite yet knowledgeable. Honest and caring. Buying a whole new AC system when my old one was determined to be beyond repair was almost painless due to his kind manner. Thank you!Ana

  • Review 153 (2020-04-24 - Rating: 5)

    TJ was friendly, and helpful. Although I didn’t like the news that we need a new unit, he was professional and informative. Hope to continue doing business with Preferred Services.

  • Review 154 (2019-06-08 - Rating: 5)

    Representative was thorough & patiently answered all my questions. He definitely matched the service I received from Preferred in the past. I appreciated the companys alerts about arrival times.

  • Review 155 (2019-11-15 - Rating: 5)

    Outstanding service Preferred Plumbing. Please pass on our positive words to Taven and his team for the quality service work and great explanation of how our system at Vista Reale worked. Great job.

  • Review 156 (2020-07-20 - Rating: 5)

    Kaze came out to my house the same day that I called. Kaze was very professional and kind. I was given excellent education on what caused the issue I was experiencing and how to avoid it in the future. I will be calling Preferred if ever in need of this type of service in the future.

  • Review 157 (2018-08-02 - Rating: 5)

    Jonathan was punctual, called ahead with his ETA, was thorough explaining what was being done. He took photos, made recommendations re : trimming around outdoor unit. Very pleasant and professional.

  • Review 158 (2018-10-13 - Rating: 5)

    Tj O has been a good communicator as we dealt with our multiple service calls. We don’t understand much about Air conditioners and what makes them work properly so we rely on people we can trust like Tj O to guide us from a problem to a solution. Good job! You are a great representative for your company.

  • Review 159 (2019-01-09 - Rating: 5)

    Leo came to my home to check my heating unit. He was very professional and explained different options for me to keep my unit running properly. I didnt feel pressured at all and glad he took the time to explain things. Will definitely ask for Leo in the future.

  • Review 160 (2020-11-27 - Rating: 5)

    The service person (Mike) was here at the scheduled time. He quickly determined the problem and provided the resolution. He was very knowledgeable about products and services that would improve the quality of our water.

  • Review 161 (2024-08-08 - Rating: 5)

    Edward T. was very friendly and a hard worker

  • Review 162 (2019-02-19 - Rating: 5)

    TJ was a fantastic technician. He seemed very knowledgeable and took the time to explain the problem and present us options. Thats why we are a loyal Preferred customer

  • Review 163 (2020-01-30 - Rating: 5)

    TJ was great. He’s worked on our unit before as has Kaze. He updated everything and installed electrostatic cleaning. Preferred updates and restores your equipment so it is like new. #lovepreferred

  • Review 164 (2018-12-29 - Rating: 5)

    Miguel was very professional and was able to resolve our issue! I have a maintenance plan with preferred. They service our plumbing and Hvac systems and would recommend it to everyone. Thanks Miguel!!

  • Review 165 (2019-03-11 - Rating: 5)

    If there were more stars for a rating, Kaze would deserve them. Professional, polite, knowledgeable and he went far beyond our expectations.For professional services plumbing to have an employee like Kaze shows a concern for customer care.In the future we have the employee and the company that we will always feel comfortable calling . Now all we need is his personal address to put Kaze on our Christmas list.

  • Review 166 (2024-01-09 - Rating: 5)

    Professional, Pleasant, knowledgeable, good recommendations, helps plan your future needs, not pushy with products or services went above and beyond in my opinion.

  • Review 167 (2020-07-07 - Rating: 5)

    I couldnt be more happy with the service we received from Preffered Services. The whole team from start to finish treated us like family. They were complete professionals. I would strongly recommend them!

  • Review 168 (2019-11-19 - Rating: 5)

    The water heater at our rental went out on Sunday and Preferred Services-Plumbing, responded quickly and came out quickly to assess the situation. They explained the problem with the water heater and were able to install it the very next day, minimizing the disruption to my tenet. Thanks Kaze and Preferred Plumbing.

  • Review 169 (2024-06-01 - Rating: 5)

    Steve was very nice, professional and informative I highly recommend him

  • Review 170 (2019-10-26 - Rating: 5)

    T.J. went above and beyond to help us fix a very difficult HVAC problem. He is very intelligent, dedicated and persistent in getting the problem fixed. I totally recommend him. He’s a nice guy, too! 👍

  • Review 171 (2019-08-26 - Rating: 5)

    Tavern and jean make the perfect team! They continually communicated and effectively worked hard to give us power in the middle of the day when our AC system was not working. I don’t know what we would have did without the preferred team!

  • Review 172 (2023-10-23 - Rating: 5)

    Jose came on time, surveyed the issue and provided quick solutions. I will definitely use your company again!

  • Review 173 (2020-08-15 - Rating: 5)

    These guys always service my AC and are always good, but this guy today, Tony, he was my favorite so far. Really clear communicating what was happening, made good recos for how I might want to upgrade in the future and I feel I understand my AC system better than before.

  • Review 174 (2024-04-26 - Rating: 5)

    Fast service and experienced plumber sent! Josh was very professional.

  • Review 175 (2024-06-07 - Rating: 5)

    Tyrone was thorough , and got quickly to getting the job done. Good job!!

  • Review 176 (2020-06-25 - Rating: 5)

    TJ was very professional and kind. He explained everything to me in “layman’s terms“ and gave helpful advice on repairs/replacement. Highly recommend!

  • Review 177 (2019-04-16 - Rating: 5)

    Preferred services is great ! From there nice greeting , to there effort to get a plumber here asap and the great plumber who did the work . You guys are five star ! Thanks preferred services . I will definitely call you again .

  • Review 178 (2018-06-29 - Rating: 5)

    Our serviceman was on time, he explained everything he was going to do first. He answered all of our questions. When he finished he left the work site clean and explained everything he did in detail. We are very pleased with Preferred Services and thier staff of highly trained personnel.

  • Review 179 (2020-04-27 - Rating: 5)

    Had an AC emergency and Broc from Preferred was at my door in a hour. Thoroughly explained what he was doing and why and walked me through everything. I feel like I made good decisions because i fully understood what was going on.This is my AC company in the desert. Thanks Rick and Broc!

  • Review 180 (2019-03-29 - Rating: 5)

    Luis does a phenomenal job! He’s very intelligent, and diagnosis any problems effectively. He’s solved many plumbing problems for us! I highly recommend him!

  • Review 181 (2019-04-10 - Rating: 5)

    Technician found several problems that previous HVAC companies (inlcuding the original installer) did not find. VERY professional, knowledgeable, and personable. In a separate PLUMBING, the technician identified leaks in many of the toilet and sink shut-off valves, and corrected the problems efficiently while he was here without another visit or extra cost.

  • Review 182 (2018-05-10 - Rating: 5)

    I was really amazed at how much info I got from this young man. I from the old school were a service man came out told you the problem and fixed it. This guy had pictures of what bad was and what it was suppose to look like good. He explained things in more detail than old school guys ever did. I would definitely recommend Broc and preferred air and heating. I will call them again with any problems.

  • Review 183 (2020-01-15 - Rating: 5)

    We called Preferred Air out this morning as an emergency call to service our tankless water heater and they came out within a few hours. They sent out Miguel V and he did an excellent job!

  • Review 184 (2024-02-16 - Rating: 5)

    Ryan was super nice to deal with very respectful of the property and did a very nice job.

  • Review 185 (2019-11-15 - Rating: 5)

    Called in the afternoon, they sent Mike the same day, sooner than anticipated and no after hours charge. Very nice and professional, figured out the problem and fixed it. Great service, thank you!

  • Review 186 (2020-06-18 - Rating: 5)

    Broc Dominguez is my favorite HVAC technician of all time. Hes friendly, smart and efficient. Its always a pleasure to have Broc show up when its time to have my system serviced. Thank you Brock and Preferred Services!

  • Review 187 (2020-08-14 - Rating: 5)

    Preferred heating and air conditioning is in my opinion the greatest air conditioning company in the valley. They stand behind everything they do they are always on time they are neat and clean and their technicians are extremely knowledgeable. I highly recommend them to anyone who is in the market for new air conditioning or Heating or repairs.

  • Review 188 (2019-04-11 - Rating: 5)

    Broc is a true professional and is one of the best in the business! He knows the business and loves helping people solve their heating and air conditioning problems. I highly recommend him.

  • Review 189 (2018-08-24 - Rating: 5)

    Johnathan was professional and knowledgeable in our system. He explained everything to us about our A/C. We moved here to Palm Springs in April. He gave us good tips. Thank you Preferred and Johnathan

  • Review 190 (2020-08-12 - Rating: 5)

    We didn’t have replacement tile for room where leak was. So he tunneled under the wall from the adjoining room. Got to the pipe. Fixed it. Tough job, but got it done. Props to Mike.

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